Consultee Access User Guide
Contents
1. will find their response by clicking on the Documents tab above 08 08 2011 Version 2 Page 4 Making a comment a Click on the Make a Consultee Comment button from within your in tray Public Access Online Register Q Search amp My Profile v a Logout Logged in as SUENE O O o e My Profile Consultee In Tray Test Consultee Help with this page Consultee In Tray Profile Details Saved Searches Notified Applications Tracked Applications In Tray Active Consultations Previous Consultations Consultation Reference i Search Consultee Access test application Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Ref No 11 0178 FUL Received Fri 13 May 2011 Validated Fri 13 May 2011 Status Pending Consideration Requests for consultation Letter Reference Consultee Date Requested Expiry Date Days to Expiry C 12UB LL4RJPDX01D00 Test Consultee Fri 13 May 2011 Fri 03 Jun 2011 21 D Make a Consultee Comment b Or from within any of the screens Public Access line Register Q search amp MyProfile amp Logout Logged in as consultec i Planning Application Summary Help with this page 11 0178 FUL Consultee Access test application Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Track a Make a Consultee Comment amp Print Details Comments 1 Constraints 8 Documents 0 Related Items 1 Map Summary Further Information C2. Consultee Access User Guide Contents Page 2 What is Consultee Access Page 3 How to log in Page 4 Viewing an application Page 5 Making a comment Page 8 Consultee Screens Page 9 Frequently Asked Questions Contact us Please email applicationsupport questions regarding this service 08 08 2011 CAMBRIDGE CITY COUNCIL cambridge gov uk if you have any further Version 2 Page 1 What is Consultee Access Consultee Access is an online service which notifies Consultees of new planning applications which require their review and comment Using an individual login consultees can view the progress of an application view plans and association documents track an application to receive e mail updates submit comments search a real time list of applications received and decided each week The system also allows users to view a planning mapbase detailing constraints and the planning history relating to properties To access Consultee Access please use this link Please refer to the Frequently Asked Questions for further guidance In using the system Consultees agree to the Terms and Conditions of the site 08 08 2011 Version 2 Page 2 How to log in Go direct to Consultee Access or click the link in your e mailed consultation letter Enter your login details Public Access v planning and building applications on line Q search myProfie Login New User If you haven t used this site before yo
3. Letter Reference for a specific request for consultation enter that in the Consultation Reference box and press search Each request for consultation displays Letter the unique reference number for the consultation letter request Consultee the consultee name Date requested the date the consultation started Expiry date the date that consultee comments must be made by Date to expiry the number of days until the expiry date Active Consultations displays a list of applications currently under consultation on which you have made a consultee comment You have until the expiry date to make any further comments After this date they will be moved into the Previous Consultation page Previous Consultations displays a list of applications where consultation has passed and you have made a consultee comment These are listed here for reference purpose and automatically removed after 7 year Consultation Search you can search for applications using the Letter Reference Please see the Public Access User Guide for further guidance on searching 08 08 2011 Version 2 Page 8 Frequently Asked Questions 1 How can update my contact details Please notify us of any changes to your contact details including if an employee leaves the organisation Please e mail us at applicationsupport cambridge gov uk 2 Why is an application not listed in my In Tray anymore Comments must be submitted by the expiry date which is
4. Profile Details Saved Searches Notified Applications Tracked Applications In Tray Active Consultations Previous Consultations Show submissions from Only me any user in the group Ge Consultation Reference es Search Consultee Access test application Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Ref No 11 0178 FUL Received Fri 13 May 2011 Validated Fri 13 May 2011 Status Pending Consideration Requests for consultation Letter Reference Consultee Date Requested Expiry Date Days to Expiry DC 12UB LL4RIPDX01D00 Test Consultee Fri 13 May 2011 Fri 03 Jun 2011 18 P Make a Consultee Comment You are able to read any public and consultee comments that have already been made in the Comments tab set Public Access Online Register planning and building Q search amp MyProfile amp Logout Logged in as consutec iy Planning Application Comments Help with this page 11 0179 FUL Test application for Consultee Access Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Track P Make a Consutee Comment amp Print r 1 Constraints 8 Documents 0 Related Items 1 Map Make a Comment Public Comments 0 Consultee Comments 1 Sort by Added Direction Descending Results per page 10 Go Collapse All Expand All Test Consultee This consultee has been asked to comment on this application If they have replied you
5. ation time to make comments without any postal delays 7 If submit my comments using Consultee Access how quickly will they be available for others to view them Your comments will be available for all users to view immediately after your submit them in the Comments and Documents tabs Comments submitted by e mail post hand delivered will be available online within 2 3 days as they have to go through a scanning process and the removal of signatures before being published 08 08 2011 Version 2 Page 9 8 What if more than one person would like to make a comment Comments can either be collated together and submitted in one go Otherwise you can submit further comments whilst the consultation period is still open using the same process as before 9 How should I format my comments Please format your comments as you would in the body of a letter You do not need to include the application details e g the reference number or FAO The Case Officer as this will automatically be added 10 What If don t have any comments on an application If you do not have any comments on an application we would be grateful if you could submit a no comment response via Consultee Access This will remove the consultation from your In Tray and keeps the Case Officer and resident interested parties updated 11 What if a consultee is notified in error Should you receive notification in error you can either submit a no comment comment or you ma
6. nfidential information or post decision amendments 18 Can anyone comment as a consultee No you have to be a registered user and linked by the council to a consultee group before you can submit a comment as a consultee 19 Can comment on Tree Work Applications We do not consult on tree work applications 08 08 2011 Version 2 Page 11
7. ontacts Important Dates Reference 11 0178 FUL Application Received 13 May 2011 Address Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Proposal Consultee Access test application Status Pending Consideration Appeal Status Appeal Decision 08 08 2011 Version 2 Page 5 A new window will open Type or paste comments directly into the Submit Comments tab then click the Submit Comments button Please only click this button once and wait for the confirmation message to appear My Profile Consultee In Tray Microsoft Internet Explorer Ek 1110178IFUL Consultee Access test application Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Close Window Submit Comment Upload Document Consult as IDOX Group Submit Comment Clear 1110178 FUL Consultee Access test application Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Close Window Comments submitted e Your comments have been successfully submitted e A confirmation email has been sent to the case officer e A confirmation email has been sent to the department Note Please disregard the Upload Document tab This is not currently fully functional If you do need to submit a document please e mail it directly to the case officer Your comments will appear online immediately viewable in the comments tab and as a document in the Documents tab Please contact the case officer
8. s directly to discuss draft comments 08 08 2011 Version 2 Page 6 To return to your In Tray click on My Profile in the top navigation bar and select Consultee In Tray Public Access Online Register HSM ee Saga ns online Seach sy 8 My Profile amp Logout Logged in as consultee cae Consultee In Tray Profile Details Saved Searches 11 0178 FUL Col Notified Applications ation Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB Tracked Applications Planning gt A Help with this page amp Track J Make a Consultee Comment J Print J Details Comments 1 Constraints 8 Documents 0 Related Items 1 Map Summary Further Information Contacts Important Dates Reference 11 0178 FUL Application Received 13 May 2011 Address Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Proposal Consultee Access test application Status Pending Consideration Appeal Status Appeal Decision Once you have responded the application will move into the Active Consultation tab Additional comments can be submitted whilst consultation is still open 08 08 2011 Version 2 Page 7 Consultee Screens In Tray displays a list of applications on which requests for consultation have been made You can browse the In Tray for consultations If there are more results than fit on one page use the Next and Previous buttons or go to a particular page Alternatively if you know the
9. shown in the notification e mail and Consultee Access If no comments have been made by this deadline the application is automatically removed from this list 3 What happens if did not submit my comments within the time period but still wish to comment If you still wish to submit comments outside of the time that you can submit them through Consultee Access you should contact the case officer directly An extension to the consultation time may be allowed where it is mutually agreed between the case officer and consultee 4 Why are the expiry dates in the letter and in my in tray different An additional day is added on to your expiry date in Consultee Access to allow comments to be submitted on the final day on consultation 5 Dol have to provide my comments electronically or can continue to submit my comments by e mail post hand delivered We encourage you to submit comments using Consultee Access as it allows you to keep a track on outstanding consultation and deadlines It is also a more cost effective process for you and the council e g postal costs and time spent on scanning letters Residents and interested parties are also made aware of your comments instantly you submit them You can continue to submit comments by e mail post hand delivery 6 How long do have to submit my comment electronically All consultees have the statutory 21 or 28 day period to make comments Consultee Access enables you to have the whole consult
10. u will need to register in order to gt Track applications gt Save Searches gt Submit comments If you have already registered login below Login Email Address Password Login Forgotten Password You will be taken directly to your In Tray of outstanding applications that you have been consulted on Public Access Online Register see s online Q Search amp My Profile v E Logout Logged in as ost OOOO O My Profile Consultee In Tray Test Consultee Help with this page Consultee In Tray Profile Details Saved Searches Notified Applications Tracked Applications In Tray Active Consultations Previous Consultations Consultation Reference Ld Search Consultee Access test application Guildhall Chambers 7 Guildhall Place Cambridge Cambridgeshire CB2 3QQ Ref No 11 0178 FUL Received Fri 13 May 2011 Validated Fri 13 May 2011 Status Pending Consideration Requests for consultation Letter Reference Consultee Date Requested Expiry Date Days to Expiry DC 12UB LL4RIPDX01D00 Test Consultee Fri 13 May 2011 Fri 03 Jun 2011 21 P Make a Consultee Comment 08 08 2011 Version 2 Page 3 Viewing an application Click on the title of the application to view the application details Public Access Online Register Q Search amp MyProfile amp Logout Logged in as consutec iy My Profile Consultee In Tray Test Consultee Help with this page Consultee In Tray
11. y choose to leave the notification without submitting a comment 12 What if need to scale the plans and I can t print them out myself If you are unable to print large scale plans please contact licationsupport cambridge gov uk with the drawing details and we will post a copy out 13 Why is there an application in the in tray with the expiry date set as unknown Please notify us at applicationsupport cambridge gov uk to remove this application from your in tray 14 How will be notified of changes to the application prior to the decision You may be notified of amendments to the application this will currently be done the same way as the initial consultation 15 How will be notified of the final decision You may be notified of the decision if you request it currently the same way as the initial consultation Alternatively please click the Track application button which will send you an e mail when the status of the application has been changed 16 How will be notified if the application goes to appeal You will be notified by e mail to the generic e mail address provided if you commented on the original application This process does not use Consultee Access 08 08 2011 Version 2 Page 10 17 Can comment on pre application enquiries and discharge of condition applications Consultee Access is only used to contact statutory consultees on planning applications It is not used for pre application advice which is co
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