NAVIGATING THE VET CHANNEL MEDIA WEBSITE
Contents
1. t3 0 E THE VET m CHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE Author M Bradley VERSION 1 0 FEBRUARY 2014 THE VET CHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE CONTENTS SECTION 1 Logging On To The Vet Channel Media 03 SECTION 2 Navigating The Vet Channel Media Website Menu Bar 04 SECTION 3 Creating A New Playlist 05 SECTION 4 Searching For Media Content On The Vet Channel Website 06 SECTION 5 Previewing and Adding Media Content To The Current Playlist 07 SECTION 6 Editing A Playlist Deleting and Re Ordering Media Content 09 SECTION 7 Embedding A Playlist Into Another Playlist 11 SECTION 8 Deleting A Playlist 12 SECTION 9 Assigning A Playlist To A VETPod 13 SECTION 10 Requesting A Practice Editorial Practice Front End Video 15 SECTION 10 5 Requesting A Practice Editorial Making Amendments 16 SECTION 11 How To Preview And Request Your Practice Promotions 17 SECTION 12 Forgot Your Vet Channel Media Website Password Recovering A Password 20 SECTION 13 Creating An Initial Playlist 21 SECTION 14 Useful Information Contact Numbers E mail Addresses and Links 22 Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 02 3 THE VET MBCHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 1 LOGGING TO THE VET CHANNEL MEDIA WEBSITE 1 1 Enter the following website2. Home About Contact Us About Click this link for further information about The Vet Channel service technical support teams Request Media Click this link to request changes to one of The Vet Channel s practice promotion examples My Account FAQs Training Request Media My Account Click this link to 1 Edit Profile Update your user account information 0 2 Editorial Screens Training Complete Click this link to view The Vet a Vets Editorial Template so Channel training videos our studio can create your Practice Front End Media 3 Upload Media Allows you to upload files such as PowerPoint s images and branding to be used for your media library content Note If files are larger than 5Mb please email info thevetchannel co uk for further instructions Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 04 3 NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE E SECTION CREATING NEW PLAYLIST 3 2 Enter the name of the new playlist into the Title box then click the Save button Note A confirmation message will now be displayed indicating that the playlist has been created 3 1 Click the Add Playlist button Note This will open the Create new playlist window shown right Add Playlist Create new playlist Enter the title of your new playlist below and click submit Title Winter Playlist x Handy Hint Upon b
3. A selection of Practice Promotions are available to preview in the Practice Promotion Examples video category Please follow this link to browse and make your choice Please enter in Additional Details the details of any text and or imagery changes to the Practice Promotion Example specific to your practice Note Our Studio will use your logo branding and colours where appropriate If you would like to request a different Practice Promotion to one not currently within this category please email specific details to info thevetchannel co uk Name installation Tesm Practice Name Media Enquiries Telephone 0114 399 0001 Media Enquiries E mail info thevetchannel co uk Handy Hint For help completing this form please contact our Media Services For Technical Support please use the Email contact details below jnstallations numed co uk Contact Number Technical Support Telephone 0114 399 1 Technical Support Email support the vetchannel co uk Department on 0114 399 0001 or info thevetchannel co uk Practice Promotion Example Code PP Additional Details File Please note that the maximum file upload size is SMB Any files larger than this should be sent COYDVD to Vet Channel Upload Choose File No file chosen Denotes a required field Disclaimer have read and agree to the disclaimer Security Code amp FQPP 11 9 Enter the Security Code and then click the
4. Click the Save button Note A confirmation message will appear to confirm that the playlist has been assigned to the selected VETPod s shown below Current playlist Training Playlist 9 6 close the playlist assignment confirmation message CLOSE Handy Hint Further confirmation of which playlist is currently assigned to the VETPod can be seen in the My Playlists section The playlist which is currently assigned will have a green dot to the left of the playlist name Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk Please note Assigning this playlist to VETPod will replace any previously assigned playlists on that VETPod CLOSE My Playlists Dogs Playlist e Training Playlist 14 THE VET QUCHANNEL SECTION 10 REQUESTING YOUR PRACTICE EDITORIAL PRACTICE FRONT END VIDEO 10 1 Click the My Account link from The Vet Channel Media menu bar Note This will open the My Account section My Account Vets Editorial Template Please complete this template with the practice information you require to appear on your programme For assistance with completing this form please telephone 0114 399 0001 Contact Information Nome Vet Channel Trang mas 00000000 Emai 669656 Practice Address 5
5. This will open to pause it at any point simply click the screenshot again the Request Media form If you have any further questions shown on page 1 9 please contact infog thevetchannel co uk Handy Hint Flash player will need to be up installed on your computer to ea preview the media content This can be downloaded from Add To Playlist Handy Hint The content can also be played paused using the Play button and stopped using the Stop button www adobe com Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 18 3 THE VET MBCHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE HOW TO PREVIEW amp REQUEST AMENDMENTS PRACTICE PROMOTION EXAMPLES CONTINUED Request Media 11 5 Enter all contact information Name Practice Name for the requested media Email Address and Contact Number 9 11 6 Enter the Practice Promotion Example Code e g PP1 see step 11 3 for details on where to find this 9 ax 11 7 Enter the required amendments imagery to the practice promotion in to the Additional Details box nanay 11 8 Click the Choose File button to upload any imagery If you would like to request a Practice Promotion please fill out the form provided below
6. Town Psd Site Ref ee If Known Submission Date Generated when the form is submitted 10 2 Click the Editorial Screens button Note This will open the Vets Editorial Template in a new window Editorial Screens 10 3 Enter all relevant information and upload any images and branding where indicated Note This information will be used to create the Practice Front End video Click the link to right to view an example Practice Front End video o 10 4 Click the Submit Template button Note This will then take approximately 5 7 working days to produce your video Once this has been previewed and approved see page 16 it will be available in the My Media category to add into a playlist Submit Template Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE Welcome to ALEXANDER BH 01229836516 www alexandervets co uk 15 3 THE VET CHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 10 5 REQUESTING YOUR PRACTICE EDITORIAL MAKING AMENDMENTS 10 5 Click the My Media option from the Video Categories menu Note This will open the My Media section which will contain all practice specific media content 5 My Media 10 8 Enter any amendments required then click the Go button Note It will then take approxim
7. 9 Note A pop up message will playlist is to be assigned to a VETPod appear asking the user to confirm follow steps 6 6 6 8 If the playlist the deletion is not to be assigned see handy hint t Canine Arthritis shown on page 10 Save Playlist Save as Clear Playlist Handy Hint CLOSE X To delete all the media content from the playlist at once click the Clear Playlist button Note A pop up message will appear asking the user to confirm the deletion Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 09 _ THE VET QUCHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE EDITING A PLAYLIST DELETING amp RE ORDERING MEDIA CONTENT CONTINUED 6 6 Click the tick box of the VETPod that the playlist is to be assigned to Current playlist Training Playlist Please select any additional VETPod s this playlist should be assigned to Numed I amp T Coda 6 If the playlist is not to be assigned Click the Save button Note A confirmation message will appear to confirm that the playlist has been assigned to the selected VETPod s shown below to the VETPod Click the Close button to close the VETPod assignment window Please note Assigning this playlist to VETPod will replace any previously assigned playlists on that VETPod CLOSE X Current playlist Training Pl
8. Submit button Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 19 3 NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 12 FORGOTTEN YOUR VET CHANNEL MEDIA WEBSITE PASSWORD RECOVERING A PASSWORD Reset Password Please enter your email address to receive your password 1 12 2 Enter your e mail mail address address into the white t your password box Note This needs to match an account email address 12 3 Click the Recover Password button This will send an e mail to the account e mail which will contain the account password 12 1 Click the green Forgot your password link on the Vet Channel media home page Recover Password you already have an account with us then please enter your login details An email has been sent containing your password once received please try and login again 12 4 Enter the account e mail Email and password into the relevant white boxes 12 5 Click the Log In button Forgotten password Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 20 THE VET 2 CHANNEL SECTION 13 CREATING AN INITIAL PLAYLIST 13 1 Click the Click here to create new playlist link Note This will open the Create new playlist box shown right My Playlists My Acc
9. A TODAY 4 Ceva The Story Of Pet Health Club Pet Health Plan 1 Adaptil 1 mins 55 secs CD CIID 51 secs 1 mins 31 secs NK Practice Promotion Examples TVC Team Pet Insurance All Media lan lan i Dogs gt Rabbits Petplan Cat Insurance Petplan Claims Petplan Pet Insurance 1 mins 13 secs C 53 secs NA 1mins 5 5505 60009 CED Small Mammals General Pet Health 123456789 Microchip Fleas amp Ticks Can t find what you re looking for Then get in touch Healthcare Ptan ved you heard about our new Healthcare Plan Money y Handy Hint If previewing is not required the media content can be added straight to the current playlist by clicking the Add button Note If the Add button does not display please click View Selected Playlist then close the Playlist window pets asserta Pet Health Plan 2 2 mins 7 secs Fireworks 1 mins 15 secs Add Next gt Handy Hint Handy Hint Another way to locate media content is to click the required content category from the Video Categories menu The media content will be displayed and can be selected as shown in step 4 3 Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk If the media content required is not available
10. address into the long white address bar on your internet browser e http www vetchannel media co uk My Playlists My Account Logout Change VETPod Current VETPod VETPod Numedl amp T Coda Playlist VETPod Playlist 1 2 Enter your account email address and password into the white boxes below and then click the Login button 1 Tus Mele 1068 mail address Forgot your password Welcome to Vet Channel Media Handy Hint umm If you have forgotten your password see To preview any of the media articles please click your se page 20 video Handy Hint When the user is successfully logged on in the top right hand of the screen the system will display My Playlists and My Account In addition the Logout button will also appear Total Items 5 Total Runtime 00 06 52 View Selected Playlist Add Playlist Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 03 3 THE VET MBCHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 2 NAVIGATING THE VET CHANNEL MEDIA MENU BAR Contact Us Click this link for the web Home tact f tal add FAQ s contact form postal Click this link for a list of Click this link for the contact numbers and contact frequently asked questions website homepage to see e mails for the sales and and their relevant answers the latest and featured media content
11. ately 5 7 working days for the video to be amended Search Videos Search All Videos 3 Iday Sern Gor vay tam Inesday Sern day Gam ay iam Gorn wday 12 noon I eot ee A 4 ctc Aum 10 6 Video Categories Click the More button on VP009 Alexander Vets the section of the practice Pet Insurance All Media Request Amendments If you are not satisfied with the preview feel free to request any changes in the form below Please email any additional photos to designstudio thevetchannel co uk Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk Opening Hours V02 editorial video to be amended Code VP009 welcome v2 Release Date 01 10 2013 VP009 Alexander Vets Welcome Logo V02 10 7 Click the Request Amendments button Note This will open the Request Amendments window shown far left Add To Playlist View PDF Preview Request Amendments 16 3 THE VET CHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 11 How To PREVIEW amp REQUEST YOUR PRACTICE PROMOTIONS 11 1 Click the Practice Promotion Examples option from the Video Categories menu Note This will open the Practice Promotion Examples section shown below 11 2 To see more information about and preview the media content either click on the thumbnail image or click t
12. aylist 6 8 to close the playlist assignment confirmation message CLOSE Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 10 3 aS NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 7 EMBEDDING A PLAYLIST INTO ANOTHER PLAYLIST 7 1 7 2 Click the View AII Playlists Click the playlist that is to have button Note This will open the the playlist embedded into it My Playlists section shown right Note This will highlight the Vi ew All Play is ts selection with a green band ey 2 7 3 Click the Embed a Playlist button Note This will open the Embed a Playlist window shown below 0 seconds 0 seconds Send to VETPod Open Playlist Delete Playlist Embed a Playlist Handy Hint The content of the playlist will include both the Embed a Playlist original and the embedded playlist The playlist in its original format will no longer exist This time saving Current Playlist Winter Playlist feature is useful for VETPod users looking after more than one practice that wish to display generic educational content across all sites whilst allowing the flexibility to display practice specific content Please select the playlist you would like to embed within this playlist Please select 7 4 From the drop down menu select Embed the playlist which is to be embedded then click the Embed button CLOSE x Note A
13. eing saved the playlist will be set to the current playlist Note The current playlist is the one which new media can be added to CLOSE Current Playlist Add Playlist PlaylistName Winter Playlist Total Sources 0 Total Runtime 00 00 00 Handy Hint The Current Playlist box shows the Playlist Name the Total Sources in the playlist number of videos and the Total Runtime of the playlist View Selected Playlist View All Playlists Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 3 THE VET CHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 4 SEARCHING FOR MEDIA CONTENT ON THE VET CHANNEL MEDIA WEBSITE Enter a search term for the media content required in to the Search box e g pet Handy Hint Click My Media to view any bespoke practice material that has been created for your practice Note See sections 10 and 11 for more details 4 1 Search Videos Search My Media 4 2 Click the Go button Note The page will then 4 3 refresh and the search To see more information about results will be displayed and preview the media content either click on the thumbnail image or click the More button Search Results for pet t Health Club vey AG l 4 e d me ey 5 pay montnty x tee with our Pet Health Ptans abie montimi y z
14. gned to the VETPod i e saved for later use Click the Current playlist Training Playlist 5 6 Close button to close the Click the Close button to VETPod assignment window close the playlist assignment confirmation message CLOSE X CLOSE X Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 08 3 5 NNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 6 EDITING AN EXISTING PLAYLIST DELETING 8 RE ORDERING MEDIA CONTENT 6 1 My Playlists Click the View All Playlists button 2 0 items 0 seconds Note This will open the My Playlists section 5 Training Playlist 0 items 0 seconds View All Playlists Open Playlist 6 2 6 3 Click the playlist that is to be Click the Open Playlist button edited Note This will highlight Note This will set the playlist to the selection with a green band the current playlist which enables further media to be added if required and open the My Video My Video Playlist Playlist window shown below Drag an item to change the order within the playlist Your most recent playlist submission will be displayed by default Current Playlist Training Playlist 6 5 Assigned to None 6 4 Click the Save Playlist button Click the symbol at the side VEDO asada _ ofthe content that is to be deleted Note The VETPod assignment window will then appear Shown Page 10 If the t Christmas Message 2013
15. he More button Video Categories My Media Practice Promotion Examples Practice Promotion Examples RMING Bees JY 3 DOSES GET 1 DOSEFRE on all worming produc Worming Offer 32 secs C 3b Shop are proud to announce the Ich of our Online Web Shop secure reliable online e offers high quality jucts at great prices Online Web Shop 58 secs Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk Ls Waist Watchers Weight Management Club 1 mins 45 secs ZCINATION OFFER ved Cough Vaccination heru far onsite pes Sur w deg nel Cough mation 9 90 Kennel Cough Vaccination Offer 58 secs 17 3 5 NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE HOW TO PREVIEW amp REQUEST YOUR PRACTICE PROMOTIONS CONTINUED 11 3 vorming Ouar Make a note of the Code e g PP1 Note This will be required to complete the Request Media form Code Release Date 02 01 2014 Running Time 32 secs Example Worming Offer Practice Promotion To request this video please go to De enter 1 in the example code Han dy Hint box with any relevant text 11 4 To play the media content click the play button in the middle of the Click the Request Media screenshot Note This will play the full length of the media content link Note
16. nk www thevetchannel co uk trainingcourses For any sales media related enquires please contact Contact Number 0114 399 0011 Sales Media E mail info thevetchannel co uk wD Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 22
17. ount Logout No Playlists To add media to your VETPod you must first create a playlist Click here to create new playlist Handy Hint Upon being saved the playlist will be set to the current playlist Note The current playlist is the one which new media can be added to Handy Hint The Current Playlist box shows the Playlist Name the Total Sources in the playlist number of videos and the Total Runtime of the playlist Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE 13 2 Enter the name of the new playlist into the Title box then click the Save button Note You will then see a confirmation message that the playlist has been created Create new playlist Enter the title of your new playlist below and click submit Title Training Playlist x Current Playlist Add Playlist Playlist Training Playlist Total Sources 0 Total Runtime 00 00 00 View Selected Playlist View All Playlists 21 3 THE VET MBCHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 14 userui INFORMATION If you have any problems with the Vet Channel Media website or require any additional support training please contact THE VET QUOHANNEL Contact Number 0114 399 0011 Technical Support E mail support thevetchannel co uk Training E mail training thevetchannel co uk Online Training Booking Li
18. peaker controls Related Videos good fun and od exercise gi 4 joints Old injurie let s do 04 Canine Arthritis Dog Walking Is your Petplan Claims CD CD T DD This video has been added to CO Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 07 3 5 NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE PREVIEWING 8 ADDING MEDIA CONTENT TO THE CURRENT PLAYLIST CONTINUED 5 3 Save Playlist If the playlist order is to be amended before saving move to step 6 1 If not click the Save Playlist button Note The user will then be given the option to assign the amended playlist to a VETPod Current playlist Training Playlist If assignment is required follow steps 5 4 5 6 If the playlist is not Please select any additional VETPod s this playlist should be to be assigned see handy hint assigned to below right Numed I amp T 5 4 Coda Click the tick box of the VETPod that the playlist is to be assigned to SL the Save button Please note Assigning this playlist to VETPod will replace any previously Note A confirmation message assigned playlists on that VETPod will appear to confirm that the playlist has been assigned to the selected VETPod s shown below The playlist will now be active on the display screen in Handy Hint the waiting area If the playlist is not to be assi
19. please click the get in touch link and fill in the contact form that appears to request the media content to be created 06 3 5 NNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 5 PREVIEWING 8 ADDING MEDIA CONTENT THE CURRENT PLAYLIST Handy Hint See the content details for Content Code Release Date Running elie Oech ils De caption 5 1 To play the media content click the play button in the middle of the Note If the media content contains audio this will be indicated in the content description Code SP0003 AD0001 screenshot Note This will play the full length of the media content to The facts about fleas Merial Animal Health pause it at any point simply click the screenshot again 4 5 2 Handy Hint Click the Add To Playlist button Flash player will need to be Note The message shown below will installed on your computer to appear to confirm the media content preview the media content has been added to the current playlist This can be downloaded from Add www adobe com H ar dy H In t This video is featured the following categories All Media Cats Dogs Product Advertisements Vaccinations The content can also be played paused using the Play button and stopped using the Stop button Handy Hint Whilst watching media content which contains audio the volume can be adjusted or muted using the s
20. pop up message will appear confirming that playlist has been successfully embedded Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 11 3 5 NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 8 DELETING PLAYLIST My Playlists 8 1 2 0 items 0 seconds Click the View All Playlists button Training Playlist 0 items 0 seconds Note This will open the My Playlists section View All Playlists 8 2 8 3 Click the playlist that is be Click the Delete Playlist button deleted Note This will highlight Note This will open the pop up the selection with a green band message shown bottom left 8 4 Handy Hint Click the OK button to confirm the deletion of the playlist If the playlist being deleted is currently active Note The screen will refresh and a message confirming on the display screen then the message shown the playlist has been deleted will appear This message below will appear Note If the deletion is may differ dependent on your internet browser confirmed the display screen will go blank until a new playlist is assigned This message may differ dependent on your internet browser Handy Hint If the user deletes the practices only playlist it will require a new The page at www vetchannel media co uk says initial playlist to be created The page at www vetchannel media co uk says E pd id Are you sure you want to permanently delete
21. the playlist Warning This Playlist is currently live you continue the screen s associated with this Playlist will be blanked Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk 12 3 HA NNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE SECTION 9 ASSIGNING A PLAYLIST TO A VETPOD 9 1 Click the View All Playlists button Note This will open the My Playlists section Handy Hint A playlist can also be assigned by clicking on My VetPods and selecting the appropriate playlist from the Change drop down menu then clicking the Save button View All Playlists My Playlists My Playlists My VetPods 9 2 Click the playlist that is to be assigned to the My Playlists VETPod Note This will highlight the selection c 2 with a green band lt gt Training Send to VETPod Open Playlist 9 3 Click the Send to VETPod button Note The VETPod assignment window will then appear shown page 14 Tel 0114 399 0011 training thevetchannel co uk www vetchannel media co uk THE VET MBCHANNEL NAVIGATING THE VET CHANNEL MEDIA WEBSITE USER GUIDE ASSIGNING A PLAYLIST TO A VETPOD CONTINUED Current playlist Training Playlist 9 4 Please select any additional VETPod s this playlist should be Click the tick box of the VETPod assigned to that the playlist is to be assigned to Numed I amp T Coda 9 5
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