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Genesis Operators Manual - Crane Merchandising Systems

1. Part No PRI0350000 New 03 04 Operators Manual Contents Page No hisp 2 Important Safeguards 2 Section Machine Specifications see 3 Section 2 Installation Procedure seen 9 Section 3 How To Vend A Drink seen 13 Section 4 Daily Cleaning and l6 Section 5 Service Keypad Functions ses 23 Section 6 Programming Mode eee 28 Section 7 Operators Program essere 3l Section 8 Error Messages amp Simple Problem Solving 44 Section 9 Recommended Spare Parts 47 Section 10 Pipe Lengths eesssesssseesssesseecesessseeceesssseeseeessssesereessseeeeeeess 52 Section 11 De commissioning the 55 The following symbol is used throughout this Operators Manual Safety First Take care risk of personal injury Crane Merchandising Systems accepts no responsibility for damage caused to the equipment through misinterpretation or misuse of the information contained in this manual Copyright 2004 Crane Merchandising Systems CRANE MERCHANDISING SYSTEMS Operat
2. Configuration screen and save the new parameter to the machines memory 7 4 System Settings Menu This menu allows the operator to set the current time and date and view the software version installed in the machine 1 Clock The machine displays the current time in either 12 or 24 hour format Upon entry to the System Settings menu the Clock sub menu is highlighted Press the 4 Enter key to access the Clock sub menu screen This menu allows the operator to set the date time and daylight saving via 3 separate sub menus N B The current date when highlighted and time when highlighted held in the machines memory are displayed in the status line at the bottom of the screen 38 CRANE MERCHANDISING SYSTEMS Operators Manual l Date Press the J Enter key to enter the Date menu The date is displayed in day month year format To set the date e g 27th January 2004 press the sequence 2 7 0 0 4 using the appropriate number keys on the drink selection keypad Press 0 9 to Edit Value N B The text Press 0 9 to Edit Value displayed in the status line at the bottom of the screen will alternate with the text Press Start To Change Mode Pressing the START button on the drink selection keypad allows the date to be displayed in month day year format Pressing the 4 Enter key will move back to the Clock menu screen and save the date to the machines memory Confirm that the status line at
3. No CRANE PLOI 128000 PLO 1442000 PL01441000 i PLI0154000 ii PL10153000 PLO7138000 PLIOI55000 MERCHANDISING SYSTEMS Item Description Mixing system assembly see page 46 Canister chute straight Canister chute RH long Canister chute LH long Canister no agitator Canister c w agitator Canister lid Canister 215 mm high freshbrew tea 5 Operators Manual Section 10 Dispense Pipe Lengths 10 1 Instant Option Machines Pipe No Diameter Length 6 mm I D 10 mm O D 170 mm 2 6 mm I D x 10 mm O D 160 mm 3 6 mm I D x 10 mm O D 170 mm 4 6 mm I D x 10 mm O D 210 mm 5 6 mm I D x 10 mm O D 300 mm H Hot Water Dispense Pipe Milk Sugar 3 Cappuccino Topping Chocolate TES Tea b Coffee Mee 52 CRANE MERCHANDISING SYSTEMS Operators Manual 10 2 Instant Option 2 Machines Pipe No Diameter Length 6 mm I D x 10 mm O D 170 mm 2 6 mm D x 10 mm O D 160 mm 3 6 mm D x 10 mm O D 170 mm 4 6 mm D x 10 mm O D 210 mm 5 6 mm D x 10 mm O D 270 mm 6 6 mm D x 10 mm O D 340 mm H Hot Water Dispense Pipe qe Milk Sugar E qe Cappuccino Topping _ Chocolate Pu Tea 5 io cr Qe Coffee CRANE MERCHANDISING SYSTEMS 53 Operators Manual 10 3 Freshbrew Machines Pipe No Diameter Length 6 mm D x 10 mm O D 170 mm 2 6 mm D x 10 m
4. Non Resettable Sales Data This menu allows the operator to view and record monetary and sales values This data cannot be reset and will remain intact for the service life of the controller board From the Data Recall screen highlight Non Resettable Sales Data and press the J Enter key The LCD will display the screen as shown opposite From this menu the operator can view data for the Overall Totals highlighted or By Product 2 Toview the Overall Totals screen press the 4 Enter key on the drink selection keypad This menu displays both the total amount and total vend counts for the following data Sales Discount Test Vend Surcharge Free Vend CRANE MERCHANDISING SYSTEMS rane Co Compan Non Resettable Sales Data Overall Totals A By Product Sales Sales Discounts Discounts Test Vend Test Vend Surcharge 0 00 Surcharge 0 Free Vend 0 00 Free Vend 0 3l 32 For example Sales Sales Discount Discount Test Vend Test Vend Surcharge Surcharge Free Vend Operators Manual Displays the total machine sales in p Displays the total number of machine vends This value includes normal discount and surcharge vend totals Displays the total monetary value of all discounts in Displays the total number of discounted vends Displays the total monetary value of all test vends in Displays the total number of test vend
5. YOURSELF Contact your machine supplier for assistance Error Message Solution Out Of Cups Cup stacks empty Refill cup stacks with Please Insert Mug correct size and type of cup Sorry Out of Service Fault with mug sensor Switch off the power Mug Sensor Fatal and call engineer Please Remove Cup A cup or mug has been Remove the cup or mug to left in the vend area cancel the error Sorry Out of Service Communications fault Switch off the power No lO Comm and call engineer Sorry Out of Service Brewer has not returned Switch off the power Brewer Not Homed to its home position and call engineer Sorry Out of Service Brewer mechanism faulty Switch off the power Brewer Jam and call engineer Sorry Out of Service Dispense head has not Switch off the power Head Not Homed returned to its home position and call engineer Sorry Out of Service Dispense head has not moved Switch off the power Head Not Extended to its extended position and call engineer Sorry Out of Service The monetary device is not Switch off the power No Monetary Device connected or has been and call engineer configured incorrectly Sorry Out of Service The temperature device Switch off the power Temp Probe Fault is disconnected or faulty and call engineer Sorry Out of Service SureVend has detected an Switch off the power Out Of Cups error with the cup drop unit and call engineer Please Insert Mug Sorry Out of Service The machine is filling Wait for the machine Low Water to
6. fill with water Sorry Out of Service The machine has failed Check that the water supply Fill Timeout to fill with water to the machine is connected and turned on 44 CRANE MERCHANDISING SYSTEMS Operators Manual 8 1 Error Messages Cont d TEUER Sorry Out of Service The water is heating to the Wait for the machine to heat Water Tank Heating correct operating temperature up and enter standby mode Empty clean and refit the Sorry Out of Service The waste tray is full Waste Tray Full Sorry Out of Service Operator engineer running Rinsing the rinse program waste tray Wait until machine completes rinse cycle and returns to standby mode 8 2 Simple Problem Solving In the unlikely event of the machine developing a problem details are given in the table below on how to deal with common faults that can be easily remedied by the operator Safety First Should the remedy given below not cure the problem or the fault is not listed DO NOT ATTEMPT TO CURE THE FAULT YOURSELF Contact your machine supplier for assistance Waste tray overflowing Level sensor springs under Ensure that sensor springs machine incorrectly located are placed correctly in the or jamming tray Incorrect drinks Ingredient canisters Refit canisters into their dispensed located incorrectly correct positions Leaking from dispense Mixing system O ring Refit correctly and ensure area fitted incorrectly that all mixing stations are
7. filter CRANE MERCHANDISING SYSTEMS 3 1 4 External Features Operators Manual Key l Coin Entry 2 Coin Reject Button 3 LCD Display 4 Drink Selection Keypad 5 Selection Decals Foot Door Lock 10 200 LN 10 Coin Return CRANE Graphic Panel MERCHANDISING SYSTEMS 1 5 Internal Features Operators Manual N B Photograph shows Genesis double freshbrew machine Key l Instant Ingredient Canister DY vc Os TD CRANE Freshbrew Tea Canister Main Loom Freshbrew Coffee Canister Paperless Dual Brewer Brewer Waste Bucket Wate Tray MERCHANDISING SYSTEMS 10 11 12 13 Cup Turret Waste Tray Grille Moving Dispense Head Door Switch Mixing System Cup Drop Unit Canister Outlet Operators Manual 1 6 Drinks Choice Instant Models Ingredients Option 1 7 Canisters Milk Sugar Cappuccino Topping Chocolate Instant Tea Instant Coffee Instant Decaf Coffee UY d ONS Option 2 7 Canisters Milk Sugar Cappuccino Topping Chocolate Instant Tea Instant Coffee 4 9v UY WN Soup Genesis Instant Option Option 2 7 Canisters Drink Selections Option 7 Canisters Le 1 1 1 cec el 6 cee e emt emme o ERN mmr o CRANE MERCHANDISING
8. menu allows the operator to disable individual or all drink selections if necessary With Disable Selections highlighted press the J Enter key to access the menu entry into the menu the LCD will display Disable Selections the screen as shown Using the or down 21151023 V keys scroll through the menu until the X IE poles required drink selection is highlighted Pressing the J Enter key will select the drink Cappuccino indicated by an X appearing in its adjacent box SHINS O 2 If necessary continue until all required drink selections have been checked Pressing the Exit key will move back to the Product Configuration screen and save the new parameters to the machines memory N B Pressing the START key on the drink selection keypad will check all boxes if empty disabling all drink selections or clear all boxes if previously checked 3 the machine has returned to standby mode should a customer press for a selection that has been disabled the machine will display Product Un Available the following screen before returning to standby mode Credit 00 09 30 AM 2 SureVend Entry into this menu allows the operator to turn the SureVend product delivery sensor on or off SureVend Overview SureVend ensures that a cup is always available in the cup station before any money is collected or product delivered The sensing system is a beam of infra red light
9. out the daily cleaning procedure described on the following pages it is recommended that you have the following materials to hand O Bactericidal Cleaner De Staining Agent Cleaning Cloths Paper Towels Small Brush Two Large Buckets O O O O O Q Disposable Gloves 4 1 Bactericidal Cleaner This can either be a liquid or powder agent which should be dissolved in clean water in accordance with the instructions on the product packaging The solution should be used for cleaning machine components and wiping surfaces during the cleaning operation 4 2 De Staining Agent This is a liquid or powder agent which should be dissolved in clean water in accordance with the instructions on the product packaging The solution can be used on heavily soiled or stained components such as buckets and drip trays Items or surfaces cleaned with this solution must be rinsed in clean water to remove traces of the cleaning agent 4 3 Liquid Destainer Brewer Units Crane Merchandising Systems recommends that a liquid destaining product is used for cleaning the brewer unit fitted to Genesis freshbrew machines The product must be used in accordance with the instructions on the product packaging following all health and safety guidelines A detailed procedure for cleaning the brewer unit is outlined on page 21 of this Operators Manual It is necessary to carry out the cleaning and maintenance procedure outlined on the following pages on a regular basis e
10. switch 2 is pressed and released the brewer will index to its fully open position and stop The operator can then safely lift the latch and carry out the cleaning procedure Pressing and releasing the switch again will cause the brewer chamber s assembly to return to its closed position Switch 3 Rinse Flush The flush sequence operates automatically and rinses the mixing bowls Before the sequence begins the system waits until the water in the boiler is at the correct temperature determined by the thermistor In order to guarantee the highest standards of cleanliness the boiler fill valve is disabled ensuring that the water used in the sequence is delivered at the optimum temperature to kill any micro organisms Each hot water valve and the corresponding whipper is switched on in sequence for a pre set flush time Once the flush cycle is complete the boiler refills and when the water is at the correct temperature the machine returns to standby mode ready to vend MERCHANDISING SYSTEMS 23 Operators Manual 4 To flush the machine a Open the front door of the machine and insert the safety key Caution Ensure that a water tight container is placed under the dispense position Keep hands away from the dispense area whilst the flushing cycle is in operation b Press and release the Flush switch 3 The flush sequence begins c Empty the waste water container when complete 5 4 Switch 4 Brew
11. using the selection keys 0 9 Once the correct parameter has been entered press the 1 Enter key to overwrite the previous value and save the new parameter in the machines memory Pressing the Exit key will move back to the previous screen Certain programming functions require that the operator chooses either one or multiple parameters within a sub program These can take the form of either check boxes or radio buttons 10 Check Boxes The example opposite shows LENS Oi AS Monday _ Tuesday the Days of Week screen accessed via the Sanitation Events Menu which allows the X _ Thursday operator to choose multiple days of the week Friday on which a specific function will take place Start Set or Clear All Using the up or down VW keys scroll through until the required day is highlighted as shown Pressing the 4 Enter key will select the day indicated by an X appearing in its adjacent box Continue until all required days have been selected Pressing the X Exit key will move back to the previous screen and save the new settings to the machines memory N B Pressing the START key on the drink selection keypad will check all boxes if empty or clear all boxes if checked Radio Buttons The example opposite shows the State screen accessed via the Timed Events Menu which requires the operator to select one of the options shown Use the up A or down V keys to set the required o
12. water tight Blank LED display Electricity supply Ensure electricity supply turned off is turned on at the mains Cups jamming Incorrect cup size Remove cups from cup stack and replace with correct size cups Clear coin tubes and check for blockage No change given from change giver where fitted Coin tubes jamming Brewer wiper arms not removing coffee tea waste Freshbrew only CRANE MERCHANDISING SYSTEMS Coin tubes empty or below pre set level Brewer chambers refitted incorrectly after cleaning Check and refill coin tubes where necessary Refit brewer chambers ensuring that wiper lugs are located correctly see page 21 for details 45 8 3 Machine Leaking Operators Manual Should the machine develop a leak switch off the mains water supply at the stop tap and if safe to do so switch off the mains electricity supply Contact your machine supplier for further assistance Safety First Do not attempt to repair the machine yourself 46 CRANE MERCHANDISING SYSTEMS Operators Manual Section 9 Recommended Spare Parts The spares items listed on the following pages are available from your machine supplier Please refer to the Genesis Spare Parts Manual part number PR10369000 for a complete listing of all items available to ensure long and trouble free service from your machine 9 Mixing System Assembly Ref No Part No 10184000 10188000 511
13. 0343000 5110344000 10185000 10183000 10187000 10186000 5104345960 O CRANE MERCHANDISING SYSTEMS Item Description Whipper motor c w fixing plate Whipper base Whipper base O ring Whipper base seal Impeller Bowl adaptor Steam trap Mixing bowl chamber Silicon pipe 10 mm OD 47 9 2 External View Ref No N ON WM 0 48 Part No PL10001310 i GR10240000 ii GR10241000 PL10010000 PL10014000 PLI0008000 10169000 PL10011000 i PR10236000 ii PR10237000 iii PR 10233000 iv PR10234000 v PR10235000 PR10224000 PLI0005250 Operators Manual Item Description Door platinum Graphic panel aqua blue Graphic panel slate red Graphic panel cover transparent Waste tray grille Waste tray Coin return flap Selection decal cover transparent Selection backer aqua blue Selection backer slate red Drink selection decal sheet Price decal sheet UK Price decal sheet Euro s Genesis name badge Coin reject button CRANE MERCHANDISING SYSTEMS 9 3 Door Interior Operators Manual Ref No Part No AWN 12 13 14 CRANE EL10025000 ME02857000 ME00993000 MT05222000 7119000 10264000 10177000 5101142960 i 4863000 ii 4864000 FA0
14. 1416000 10172000 i MEO1859000 ii ME03333000 1 MT06635000 WO07022000 PR10239000 MERCHANDISING SYSTEMS Item Description Service keypad Door lock Door key No 2101 Door lock cam Door switch actuator SureVend cup sensor loom Cup chute mounting bracket Silicon pipe 16 mm OD Cup catcher moulding squat cup Cup catcher moulding tall cup Thumb nut M5 Cashbox where fitted Cashbox lock where fitted Cashbox key No 300245B where fitted Cashbox lock cam where fitted Door hinge Internal decal sheet 49 Operators Manual 9 4 Internal View N B lllustration shows Genesis freshbrew machine Ref No Part No Item Description 107137000 Canister lid square 2 PLIOI56000 Square canister 215mm high 3 PL10297000 LH Chute special 4 MT 10090000 Brewer cover 5 i ME07000000 Single freshbrew brewer where fitted ii MEO 10022000 Double freshbrew brewer where fitted 6 MT 10110000 Brewer side tray 7 SA06075000 Brewer adaptor 8 PLI0280000 Freshbrew waste bucket 9 i ME05281001 Foot ii FA07112000 Spacer iii 10255000 Washer MIO 10 PL05496000 Dispense head block E 5101171960 Silicon pipe 12 PL06334000 Safety key 13 5104345960 Silicon pipe hot water 50 CRANE MERCHANDISING SYSTEMS 9 4 Internal View Cont d Operators Manual Ref No Part
15. 2p but the lowest coin available from the coin mechanism is 5 the machine will not return the discount to the customer Highlight the Mug Discount sub menu from xb s Individual Prices within the Price menu The LCD will display the screen with a current value in the status Discount View High Low Pri line e g 5 as shown Press the 41 Enter key path ig isa to access the Mug Discount sub menu To enter a discount value e g 10 press the sequence 0 0 0 1 0 using the appropriate number keys on the drink selection keypad The LCD will change and display the screen as shown Press the 1 Enter key to return to the 0 9 to Edit Value Price menu screen and verify that the new UU MET price displays in the status line along the bottom of the display View High Low Price This sub menu allows the operator to view the highest and lowest values in force programmed via the Individual Prices sub menu N B If a single price is currently in force this value will be displayed in both fields CRANE MERCHANDISING SYSTEMS Operators Manual 7 3 Product Configuration Menu Product Product Configuration Entry into this menu allows the operator to disable Disable Selections drink selections and turn SureVend on or off Upon entry into the Product Configuration menu the LCD will display the screen as shown Press EDIT to Select 1 Disable Selections This sub
16. MS 39 7 5 Operators Manual Security Codes Menu The security code for entry into the Operators Program is factory set so that the operator presses button on the service keypad followed by the sequence 2 2 2 2 on the drink selection keypad On no account should this password be altered without first consulting your supervisor or manager 7 6 Timed Events Menu 1 Time of Day Events From this menu the operator can set up inhibited vend periods free vend periods and discounted vend periods The following example describes how the operator can program the machine to free vend between 10 30 am and 2 30 pm on week days 40 From the Main Menu press the down key until Timed Events is highlighted then press the J Enter key twice x2 to access the Time of Day menu screen The LCD will display the screen as shown Time Of Day Events 1 Press EDIT to Select Although event is shown as Inhibit it is possible for the operator to set event as the first Free Vend period Press the 4 Enter key to access the menu The LCD will display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen Press the 4 Enter key to access the State sub menu Using the down VW key set the state to On indicated by the filled radio button Press the 41 Enter key to return to the Event screen Verify that the status line confirms the State is se
17. SYSTEMS Operators Manual 1 7 Drinks Choice Freshbrew Models Ingredients Option 1 6 Canisters Milk Sugar Cappuccino Topping Chocolate Freshbrew Tea Freshbrew Coffee Option 2 6 Canisters Milk Sugar Instant Decaf Coffee Chocolate Freshbrew Tea Freshbrew Coffee Option 1 All speciality drinks made with freshbrew coffee Cappuccino made with cappuccino topping Option 2 Cappuccino made with coffee milk and chocolate 6 Canisters 6 Canisters FreshbrewCofee e e mawDeaCo e memwm Gem G Gmwae o crema e e rele e Gem eT Dwemkmeu tw 8 Towe o gt e CRANE MERCHANDISING SYSTEMS 7 Operators Manual CRANE MERCHANDISING SYSTEMS Operators Manual Section 2 Installation Procedure Important t is essential that personnel responsible for installing 2 1 commissioning and servicing the machine understand the following The installation and commissioning of the machine should only be carried out by trained and authorised service engineers All water and electrical services must be correctly and safely connected All covers should be replaced correctly and securely and the machine left in a safe condition Locating the Machine The machine is suitable for indoor use only sited in an area
18. Supply Safety First The machine must be earthed On no account should it be earthed only to the water supply pipe The machine must be connected to a 240 Volt 50Hz 13 amp fused switched socket outlet installed to the latest edition of the IEE regulations using a 3 pin BS approved 13 amp fused plug Important If the mains lead becomes damaged in any way it must be replaced by a special lead available from the manufacturer CRANE MERCHANDISING SYSTEMS Operators Manual 2 4 Commissioning Procedure The following procedure must be carried out by a trained installation engineer before the machine can be used for the first time Ensure that the electrical and water services to the machine are connected correctly and turned on Ensure that the waste tray is fitted correctly to the machine Open the front door of the machine and swing the cup turret assembly out of the machine 2 Rotate canister outlets to upright position and remove the ingredient canisters DO NOT place ingredient canisters on the floor Remove the lids from the ingredient canisters Fill the canisters with the correct ingredients re fit the lids and re fit canisters into machine ensuring that they are returned to their correct positions Rotate the canister outlets to their correct operating positions Freshbrew Models Fill freshbrew ingredient canisters with freshbrew tea and coffee ingredient and refit to machine 3 Load the cup turret Fil
19. across the cup station that is broken by a cup as it falls into position from the cup drop unit or by a customers own mug placed in the dispense area The SureVend software monitors the cup station sensor during the time that the cup ring is operated and for three seconds afterwards If a cup is not detected the software will then attempt to drop a cup a second and if necessary a third time CRANE MERCHANDISING SYSTEMS 37 Operators Manual After three failed vend attempts the cup ring is placed temporarily out of service The machine will Sorry Out of Service beep once and the LCD will display the message Out of Cups opposite If the customer does not have a mug they can get their money back by pressing the coin return Please Insert Mug button To configure SureVend proceed as follows From the Product Configuration menu highlight SureVend and press the 41 Enter key By default SureVend is factory set to On as indicated by the status line at the bottom of the screen 2 To disable SureVend press the Enter key to enter the SureVend On Off screen Use the up A key to select Off indicated by the filled radio button SureVend SureVend 3 Press the 4 Enter key to confirm the selection and return to the SureVend screen Verify that the status line at the bottom of the screen displays Off when SureVend is highlighted 4 Pressing the Exit key will move back to the Product
20. block to the dispense head assembly Remove the dispense block and clean thoroughly in the diluted bactericidal cleaner solution Rinse the dispense block with clean water and dry thoroughly before refitting to machine Refit the whipper base Push the whipper base onto the motor shaft with the arrow symbol lined up with the motor plate fixing screw a as shown Rotate the whipper base clockwise until it locates with the first locking position b Ensure O ring c is correctly located as shown Refit the impellers to motor shafts ensuring that the flat in the moulding identified with an arrow symbol lines up with the flat on the shaft Refit mixer units as shown Rotate the whipper base clockwise until it locks into place Refit steam hoods and dispense pipes to mixer units Refit the dispense pipes to the dispense block Important Ensure pipes are refitted to their correct outlet position on the dispense block see pages 51 53 for details Check the ingredient canisters and refill if required Refit the canisters into the machine from left to right turning the outlets to their correct positions Important Ensure that the canisters are refitted correctly Weekly Empty and wash the ingredient canisters Dry thoroughly refill and refit into machine CRANE MERCHANDISING SYSTEMS Operators Manual Undo the thumb screws and remove cup catcher complete with drain pipe a Clean c
21. comes available when SureVend is enabled via the Product Configuration menu see page 37 From the Data Recall menu scroll down and highlight SureVend then press the 4 Enter key The LCD will display the screen as shown opposite From this menu screen the engineer can view and record the number of cup drop failures that SureVend has logged and also the number of SureVend assisted vends Cup Drop Failures 1 0 SV Assisted 1 0 Clear Data Once the operator has viewed and logged the data it can be cleared via the Clear Data menu as described previously Mug Vends This menu displays the number of vends that the machine has made without dropping a cup Once the operator has viewed and logged the data it can be cleared via the Clear Data menu as described above Price Menu Mug Vends Mug Vends 15 n Entry into this menu allows the operator to enter individual prices for each drink selection available one price for all drink selections and set a discount to be applied for customers who use their own cup mug The menu also contains a sub menu which allows the operator to view the highest and lowest price set in the machines memory N B Values entered via this menu are only applicable to machines fitted with a coin card system 34 CRANE MERCHANDISING SYSTEMS Operators Manual Individual Prices This sub menu allows the engineer to set an individual price for each drink selection a
22. ends 4 Scroll through the list displayed using the up A and down W keys on the front panel and log the audit data When complete press the X Exit key on the drink selection keypad to return to the Resettable Sales Data menu screen 5 The operator can also view and log audit data by individual product Press the down W key on the drink selection keypad to highlight By Product on the Resettable Sales Data menu screen CRANE MERCHANDISING SYSTEMS 5 6 Operators Manual Press the 4 Enter key on the keypad to enter the By Product menu screen This menu contains all of the drink selections available from the machine Use the up A and down keys on the drink selection keypad to scroll through the menu until the required selection is highlighted Press the 4 Enter key on the keypad to enter price the highlighted selection e g chocolate LCD will display the screen as shown opposite This menu displays both the total amount Di 25 and total vend count as previously described Surcharge Surcharge 0 N B Individual By Product screens also Free Vend 0 00 display the price set for the selection as Free Vend 0 shown The operator can then scroll through the list displayed using the up A and down VW keys on the drink selection keypad and log the audit data When complete press the Exit key on the drink selection keypad to return the
23. er Clean Freshbrew Models brewer flush switch allows the brewer to be flushed independently In order to guarantee the highest standards of cleanliness the boiler fill valve is disabled ensuring that the water used is delivered at the optimum temperature to kill any micro organisms 2 Thebrewer unit is filled with hot water and then operated through four complete brew cycles 3 the flush cycle is complete the boiler refills and when the water is at the correct temperature the machine returns to standby mode ready to vend 4 To flush the brewer a Open the front door of the machine and insert the safety key Caution Ensure that a water tight container is placed under the dispense position Keep hands away from the dispense area whilst the flushing cycle is in operation b Pour the recommended amount of destaining fluid directly into the top of both brewer chambers c Press and release the Brewer Flush switch 4 The sequence will begin and Sorry Out the LCD will display the messages of Service d Empty the waste water container when Rinsing complete 5 5 Switch 5 View Counters Internal counters within the machine software monitor audit data for each individual drink type along with the total audit data for the machine When accessed via this switch these counters can be viewed by the operator but cannot be reset 24 CRANE MERCHANDISING SYSTEMS To view the data Operat
24. er waste container Refit the brewer guard Remove the brewer waste container from the machine as shown Empty the contents Wash the waste container thoroughly and where necessary sanitise using the sanitiser solution Dry using a clean cloth and refit into the machine Close and lock the door CRANE MERCHANDISING SYSTEMS Operators Manual Section 5 Service Keypad Functions Genesis machines are fitted with a service keypad a mounted on the rear of the door This keypad contains the Operators Program entry key and also allows the operator to carry out specific functions during routine cleaning and maintenance N B During certain operations e g View Counters it is necessary for the operator to utilise the selection keypad and LCD mounted on the front of the door to access data Please refer to Section 6 Programming Mode for details of selection keypad layout and functions When the safety key is inserted into the door switch and the machine is switched on the service keypad allows the operator to carry out the following functions 5 1 Switch Program Entry This switch allows the operator to access the Operators Program Section 7 page 3l 5 2 5 3 Switch 2 Brewer Open Freshbrew Models This switch operates the brewer fitted to freshbrew machines and allows the operator to remove the brewer chamber s for cleaning purposes see page 21 for details When the Brewer Open
25. est Vend Surcharge 0 Free Vend 0 00 Surcharge Free Vend Free Vend 0 N B Please see page 32 for detailed descriptions of these data fields 3 Scroll through the list displayed using the up and down V keys on the front panel and log the audit data When complete press the X Exit key on the drink selection keypad to return to the Resettable Sales Data menu screen 4 The operator can also view and log resettable monetary and vend data by individual product Press the down W key on the drink selection keypad to highlight By Product on the Resettable Sales Data menu screen Follow the procedure as described previously to view data for individual drink selections 5 the operator has viewed and recorded required information from the Resettable Sales Data menu this data can be deleted via the Clear Data sub menu MERCHANDISING SYSTEMS 33 7 2 Operators Manual From the Resettable Sales Data screen highlight the Clear Data sub menu using the down W key and press the J Enter key The LCD on the front of the machine will display the screen as shown opposite warning the operator that all data will be deleted Clear Data Are you sure you want to set all resettable data to zero CANCEL EXIT OK EDIT Either press the J Enter key to clear the data or press the Exit key to exit the menu without clearing the data SureVend This menu be
26. ew High Low Price Tip If most selections are to be sold at the same price use this menu to quickly set the entire machine to this price then go to Individual Prices page 34 to adjust prices for individual selections Press the 4 Enter key to access the Entire Machine sub menu To update the value e g set a price of 50p press the sequence 0 0 0 5 0 using the appropriate number keys on the drink selection keypad Press the 4 Enter key to return to the Price menu screen and verify CRANE MERCHANDISING SYSTEMS Entire Machine 0 9 to Edit Value Edit when Finished that the new price displays in the status line along the bottom of the display 35 36 Operators Manual N B Entering a single price for the entire machine will override any individual prices previously programmed Mug Discount This sub menu allows the operator to program a discount value against all drink selections for customers who use their own cup mug When a customer places their own cup into the dispense area and selects a drink the SureVend product delivery sensors will detect the cup and disable the cup drop mechanism The price set for Mug Discount is then subtracted from the price of the drink selected and the appropriate change credit returned to the customer N B It is important to ensure that any value entered for a mug discount is supported by the coin mechanism fitted to the machine eg if a mug discount is set at
27. ine to flush the water system at 07 00 am everyday To set up the first timed flush press the 1 Enter key to access the 1 Timed sub menu The LCD will change and display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen Event Type Start Time Days Of Week CRANE MERCHANDISING SYSTEMS Operators Manual 4 Press the J Enter key to access the State sub menu Using the down V key set the state to On indicated by the filled radio button Press the 4 Enter key to return to the I Timed screen Verify that the status line confirms the State is set to On 5 Press the down V key to highlight Event Type By default the event is set to Timed as Event Type indicated by the text displayed in the status line merrt at the bottom of the screen Therefore it is not necessary for the operator to enter this sub Timed menu 6 Press the down WV key to highlight Start Time and press the 1 Enter key From this menu the operator sets the time at which the the sanitation event will start Using the drink selection keypad press the sequence hh mm mode 12 24 0 7 0 0 to set the time If necessary use the up or down VW key until AM appears in the dotted box Press Arrows To Select 7 Press the 4 Enter key to return to the Timed screen Verify that the correct start time is displayed in the status line a
28. inking water supply from a rising main terminating with a W R C approved Smm compression stop tap The water supply should comply with both the Statutory Instrument No 1147 Water England and Wales and The Water Supply Vater Quality Regulations 1989 Water pressure at the stop tap must be within the limits 8 Bar 100 Kpa 800 Kpa Connect the flexi hose supplied with the machine to the stopcock ensuring that the seal supplied is fitted correctly Flush the system several gallons before connecting the machine Connect the hose to the inlet valve located on the rear of the machine Ensure that the seal is correctly fitted Ensure that all water supply fittings are tight Freshbrew Machines Genesis machines fitted with the paperless freshbrew brewer must be connected to the water supply via a water filter This filter must be of food grade quality and able to remove temporary hardness scale heavy metals lead copper iron cadmium chlorine and any organic pollutant s discolouration Crane Merchandising Systems recommend and supply the Brita AquaQuell Compact water filter Note If the machine is connected to the water supply and used without a water filter as specified above the warranty will be void it s clear from the taste Turn on the water supply at the stop tap and check for leaks Prime the water filter where fitted following the instructions supplied by the filter manufacturer Connecting the Electricity
29. itch is pressed the dispense head moves to its fully extended position and stops Press the switch again to return the dispense head to its correct homed position N B It is necessary for the operator to wait for a few seconds between each key press to allow the machine to respond accordingly CRANE MERCHANDISING SYSTEMS 27 Operators Manual Section 6 Programming Mode 6 1 Drink Selection Keypad Programming mode utilises the drink selection keypad as defined in the illustration below and allows the operator to view and alter stored data within the machines memory During programming the keys are used as follows Keys 0 9 Used for entering numerical data Enter Pin A For indexing up in a program or 022 0 9 to Edit Value incrementing data Edi when Finished v For indexing down in a program or incrementing data 4 Edit Enter Used to select and enter the highlighted menu and to save data to machines memory x Exit To return to the previous menu screen aaAa2a aA 999295 START Press to set all or clear all data or begin a test sequence START wr w D Note The START button can also be used to access a help menu during certain programming operations 6 2 Menu Display The Genesis features our new interactive menu display The multi line LCD display helps to make navigating the programming menu structure easy and intuitive It is used to display program
30. ither at the end of the day or at the start of the day before the machine is in constant use 16 CRANE MERCHANDISING SYSTEMS Operators Manual 4 4 Cleaning amp Filling Procedure All Machines Fill a cleaning bucket with hot water and dilute the bactericidal cleaner in accordance with the instructions on the product packaging Open the door of the machine Swing the cup turret assembly out of the machine in order to gain access to the ingredient canisters Rotate canister outlets to upright position Remove the ingredient canisters DO NOT PLACE THEM ON THE FLOOR With a clean damp sanitised cloth remove any ingredient build up on the exterior of the canisters paying particular attention to the area around the canister outlets Remove the dispense pipes a from the mixer units b and the plastic dispense block Remove steam hoods c from mixer units Twist the whipper base d anti clockwise until it clicks Remove mixer units and impellers b Twist the whipper base c anti clockwise until it releases Pull the whipper base off of the shaft Clean all of the mixing system parts including the steam hoods and dispense pipes thoroughly in the diluted bactericidal cleaner solution Rinse all components with clean water and dry thoroughly before refitting to machine CRANE MERCHANDISING SYSTEMS Operators Manual Remove the knurled nut securing the plastic dispense
31. l the tubes with the correct size cups for the type of cup catcher fitted to the machine Allow the cups to drop into the tubes directly from the packaging DO NOT TOUCH THE CUPS WITH YOUR HANDS Important Do not fill the tube directly above the cup dispense position Allow the cup turret motor to rotate a full tube to the cup dispense position Rotating the cup turret by hand will damage the mechanism on AME Note If paper cups are being loaded each pack of cups must first be inspected for damage to the cup rims Damaged cups must not be used 4 Swing the cup turret assembly back to its operating position Ensure that the unit is held securely by the magnetic catch 5 Insert the safety key a supplied with the machine into the door switch as shown The machine is now water inlet valve will open and the heater tank will start to fill The cup turret mechanism will index the first available full cup stack to the dispense position and drop the cup stack into the cup drop mechanism Fill the remaining empty cup stack with cups CRANE MERCHANDISING SYSTEMS Operators Manual While the machine is powering up the LCD will display the message as shown opposite As the ga Ae T 47 70717 water heats ensure that no water overflows Water Tank from the heater tank overflow pipe into the waste tray Check the system for leaks Heating Important Should the machine fail to fill correct
32. ly or leak turn off the stopcock and the power to the machine before investigating the fault Check the LCD display on the front of the machine to ensure that the water has heated to the correct temperature and that the machine is in standby mode machine set to free vend mode will alternate the messages Please Make a Selection No Money Required N B Messages displayed in standby mode will change depending upon the monetary device fitted and set up during programming Ensure that the cup drop mechanism operates correctly Press the Cup Test switch 7 located in the Service Keypad on the rear of the door see page 27 and ensure that a cup is ejected cleanly from the cup drop unit Freshbrew Models Ensure the brewer guard and brewer waste container are fitted correctly Slide the container into position directly under the brewer with its lip outside the brewer cover If fitted check that the coin mechanism and cash box operate correctly Fill the coin tubes with correct coinage Ensure coin return mechanism functions correctly Operate the machine through its complete range of selections to ensure that each vend is correctly dispensed Follow the instructions detailed on page 26 for making a vend using the Test Vend switch 6 located on the Service Keypad Remove the safety key and close the cabinet door Ensure that the machine is left in a clean and safe condition CRANE MERCHANDISING SYSTEMS Ope
33. m O D 160 mm 3 6 mm D x 10 mm O D 170 mm 4 8 mm D x 13 mm O D 250 mm 5 8 mm D x 13 mm O D 280 mm H Hot Water Dispense Pipe we Milk Sugar Milk Sugar 1 J fc instant Coffee n Cappuccino Topping Chocolate Chocolate EST CREE HBrew Coffee FiBrew Coffee o 77 No F Brew Tea Mo F Brew Tea Xe Freshbrew Option Freshbrew Option 2 54 CRANE MERCHANDISING SYSTEMS Operators Manual Section 11 Decommisioning The Machine l Should the machine need to be shut down for short periods for example over a long weekend no special treatment is required The machine should be thoroughly cleaned before the site is closed down and on return it is advisable to vend each drink type to ensure correct operation and to freshen up the machine 2 f the machine is to be moved or transported remove all ingredients and thoroughly clean the machine Disconnect all electricity and water supplies The machine should be transported upright at all times Contact the supplier of the machine for assistance CRANE MERCHANDISING SYSTEMS 55 Notes 56 Operators Manual CRANE MERCHANDISING SYSTEMS
34. machine to the previous screen The operator can then access further selections using the procedure described above To return the machine to standby mode press the Exit key repeatedly until the LCD displays the standby screen N B In order to view and then clear data from the Resettable Sales Data menu it is necessary for the operator to access the menu via the Operators Program Switch 6 Test Vend The Test Vend switch allows the operator to vend a drink from the machine to ensure correct operation after cleaning or maintenance 26 When the switch is pressed and released the Test Vend LCD will display the screen as shown opposite Insert Money The operator then presses a drink selection button followed by the Start button to start or Make a Selection the vend sequence Credit 00 888 Ensure that the selection is correct has not under overfilled the cup and most importantly tastes good Press the Exit key on the drink selection keypad to exit from the Test menu and return to stand by mode CRANE MERCHANDISING SYSTEMS Operators Manual 5 7 Switch 7 Cup Test This switch allows the operator to test the operation of the cup drop unit after refilling the cup stacks When the switch is pressed the cup drop solenoid is operated and a cup is ejected from the cup drop unit This function ensures that the mechanism is working correctly 5 8 Switch 8 Park Head When this sw
35. ming information and will change according to the type of data being updated The top line of the screen is the Menu title Individual Prices Entire Machine 2 Selected items are highlighted in white Press Discount the up A or down keys on the drink selection keypad to highlight an item 3 Press the 4 Enter key to select the item In this example pressing the the 4 Enter key will display the Mug Discount screen 4 The bottom line of the screen will often show important information In certain 28 CRANE MERCHANDISING SYSTEMS 6 3 Operators Manual configuration menus it will display the current value for the selected item In the example shown the screen is showing that the current Mug Discount is set at 0 05p This is a useful way to quickly check stored settings and also confirm that a value has been altered correctly To return to the Main Menu from any screen simply press the X Exit key until you reach the Main Menu Accessing the Programming Mode Open the front door of the machine and insert the safety key to restore power to the machine The machine is now on Press the Program Entry key 1 on the SC service keypad located inside the door see page 24 for details The LCD will display the screen as shown opposite Enter the 4 digit operators entry pin code using the drink Edit when Finished selection keypad N B The fac
36. n the Milk button is Milk pressed the LCD changes and displays the Extra Milk default screen as shown opposite Credit 00 1231 4 f Extra Milk is required the customer presses the milk button a second time A third press will display the No Milk selection Instant Coffee Instant Coffee No Milk Press milk key to No Milk increment strength Milk Milk Extra Milk Extra Milk Credit 00 12 31 PM CRANE MERCHANDISING SYSTEMS 13 Operators Manual Pressing the milk button again will revert to the default milk selection If the customer requires sugar it is necessary to Instant Coffee press the sugar button The LCD changes and displays the default screen shown opposite No Sugar OO Sugar Extra Sugar Credit 00 12 31 PM _ If Extra Sugar is required the customer presses the sugar button a second time A third press will display the No Sugar selection Instant Coffee No Sugar Press sugar key to No Sugar increment strength Sugar 3 Sugar Instant Coffee e Extra Sugar Credit 00_ 12 31 PM Pressing the sugar button again will revert to the default sugar selection Extra Sugar Credit 00 12 31 PM Once the required drink has been selected press the Start button on the keypad Unless the customer has placed their own cup Serving into the dispense area a cup will automatically be ejected from the cup drop unit into the dispense i area and the drink selection
37. ng the up and down W keys on the drink selection keypad and log the audit data When complete press the Exit key on the drink selection keypad to return the machine to the previous screen The operator can then access further selections using the procedure described above CRANE MERCHANDISING SYSTEMS Operators Manual 8 To return the machine to standby mode press the Exit key repeatedly until the LCD displays the standby screen 2 Resettable Sales Data This menu contains similar data to the Non Resettable Sales Data menu and allows the operator to view and record monetary and vend counts However once viewed and recorded data from this menu can be cleared from the machines memory From the Data Recall screen highlight Resettable Sales Data and press the 4 Enter key The LCD will display the screen as shown opposite From this menu the Overall Totals operator can view data for Overall Totals By Product highlighted or By Product The menu also Clear Data allows the operator to delete all resettable data via the Clear Data menu M4 2 Toview the Overall Totals screen press the Overall Totals 4 Enter key on the drink selection keypad Sales This menu displays both the total amount EGS and total vend count since the last time it was cleared for the following data Discounts i Test Vend Sales Test Vend 0 Discount Surcharge 0 00 T
38. ny other liquid and never clean it with a water jet 7 If the machine should accidentally freeze call a Service Technician to check it before switching on 8 Ensure that you are conversant with the Health and Safety at Work and Electricity at Work Regulations 1989 ALWAYS DISCONNECT THE MACHINE FROM THE MAINS ELECTRICITY SUPPLY BEFORE CLEANING AND SERVICING This machine is for indoor use only and because it is a beverage machine should be sited in a clean hygienic area 2 CRANE MERCHANDISING SYSTEMS Operators Manual Section Machine Specifications 1 1 Specifications Table stan Electrical Requirements i Voltage 220 240V ac ii Current 13 Amp fused iii Frequency 50Hz Water Services i Pressure 100 Kpa I Bar 800 Kpa 8 Bar ii Stopcock 15 mm BSP from rising main All weights and dimensions are approximate and are for guidance only 1 2 Canister Capacities Canister Capacities Approximate Freshbrew Coffee 8 kg 260 cups Freshbrew Tea 0 73 kg 200 cups Instant Coffee 0 67 kg 420 cups Instant Tea 0 365 kg 830 cups 4k 1 3 Water Filter Chocolate 2 25 kg 130 cups Genesis machines fitted with a paperless freshbrew brewer must i inhibiti EID A be connected to the water supply via a scale inhibiting water filter 99888 Crane Merchandising Systems recommend and supply the Brita its clear from the taste AquaQuell Compact water
39. ors Manual Open the front door of the machine and insert the safety key 25 2 Press and release the View Counters switch MEZAN 5 The LCD will display the Resettable Totals Sales Data screen as shown opposite From this menu the operator can view data for the Overall Totals highlighted or By Product 3 view the Overall Totals screen press the 41 Enter key on the drink selection keypad This menu displays both the Overall Totals total amount and total vend count since 0 00 the counters were last reset for the following data Discounts Sal Discounts Sales Test Vend Discount Test Vend 0 Surcharge 0 00 Test Vend Surcharge 0 Surcharge Free Vend 0 00 e Free Vend Free Vend 0 For example Sales Displays the total machine sales in p Sales Displays the total number of machine vends This value includes normal plus discount and surcharge vend totals Discount Displays the total monetary value of all discounts in Discount Displays the total number of discounted vends Test Vend Displays the total monetary value of all test vends in Test Vend Displays the total number of test vends Surcharge Displays the total monetary value of all surcharges in Surcharge Displays the total number of surcharge vends Free Vend Displays the total monetary value of all free vends in Free Vend Displays the total number of free v
40. ors Manual Introduction This manual provides a guide to the installation daily operation basic cleaning and maintenance tasks for the Genesis instant and freshbrew table top beverage vending machines and indicates when the operator should call a qualified service engineer for assistance It is recommended that this equipment is serviced by a trained Service Technician It is the policy of Crane Merchandising Systems to continue developing its range of beverage equipment The information presented within this document is for information only and may be changed without prior notice Important Safeguards When using the machine always have this manual available for quick and easy reference and always follow these basic safety precautions Read all instructions before using the machine and ensure that anyone who will be involved with the cleaning or refilling of the machine also reads the instructions 2 The machine should be situated on a strong horizontal surface suitable of supporting 70kg minimum at a convenient height and in a position where it is not likely to be knocked off 3 The mains lead should never trail from the machine and should always be kept away from hot surfaces and sharp edges 4 not operate the machine if any part is damaged e g mains lead until it has been checked by a qualified Service Technician 5 Allow the machine to cool before handling or moving 6 Never immerse the machine in water or a
41. pen the coin mechanism cover and wipe the inside with a damp cloth Check the coin tubes and refill if required 13 Insert the safety key supplied with the machine into the door switch The machine is now on Using the service keypad located in the rear of the door see page 24 proceed as follows a Press the Cup Test switch 7 and check that a cup is ejected correctly from the Cup drop unit b Press the Park Head switch 8 to ensure that the dispense head operates correctly and that the dispense pipes are fitted correctly c Place a water tight container under the dispense head and press the Rinse Flush switch 3 The machine will flush the system Check that all of the mixing stations are water tight Empty the contents of the container d Place an empty cup under the dispense head Press the Test Vend switch 6 and using the selection buttons on the front of the machine vend a drink to ensure that the machine operates correctly Press the Exit key to exit from the Test Vend menu e Press the View Counters switch 5 and record the audit information displayed on the LCD see page 25 for full details Remove the safety key and close the door Clean and buff the outside of the machine 20 CRANE MERCHANDISING SYSTEMS Operators Manual 4 5 Paperless Brewer Unit Cleaning Procedure Switch on the power using the door switch safety key Press the Brewer Open switch 2 located in
42. ption followed by the J Enter key to store save it indicated by the filled radio button All operator programming for the Genesis range follows the procedures as described above Specific program actions are described fully in the following section 30 CRANE MERCHANDISING SYSTEMS Operators Manual Section 7 Operators Program To access the Operators Program enter the programming mode as described in section 6 Once in the Operators Program the LCD on the front of the machine will display the top level programming menu screen Main Menu There are six top level menu items as shown opposite Data Recall Price Product Configuration System Settings Security Codes Press EDIT to Select Timed Events Using the up and down VW keys 4 Enter key and X Exit key on the drink selection keypad the operator can navigate quickly and easily through the operators program menus as described in section 6 7 1 Data Recall Menu Entry into this menu allows the operator to view Non Resettable and Resettable Sales Data view data relating to the number of Mug Vends and if feature enabled view SureVend assisted vend information The Resettable Sales Data Mug Data and SureVend Data menus all contain an extra menu which allows the engineer to delete the current data from the machines memory Data Recall Non Resettable Sales Data Resettable Sales Data SureVend Mug Vends I
43. rators Manual Section 3 How to Vend A Drink 3 1 Selecting A Drink Drink selections are made by pressing the appropriate selection button on the keypad and then utilising the keypad selection buttons and the LCD display to alter the drink strength and add milk sugar to suit the customers personal preference The following example shows an instant coffee selection from an instant machine set to Free Vend Press selection button Instant Coffee on the Instant Coffee keypad The machine exits the standby mode and Press again for strength the LCD will display the screen as shown Mild Normal Strong opposite The default strength setting for this Peet drink selection is Normal as shown Credit 00 1230PM_ 2 To obtain a Strong or Mild beverage it is necessary to press the current drink selection button Pressing once will toggle to the Strong selection Pressing the button again will toggle to the Mild selection Instant Coffee Instant Coffee Press again for strength Press current Press again for strength drink key to Mild Normal Strong increment strength Mild Normal Strong Press Milk Sugar Start Press Milk Sugar Start Credit 00 12 30 PM Pressing the current drink selection button again will revert to the default screen Credit 00 12 30 PM 3 If milk and or sugar is required it is necessary to Instant Coffee press the corresponding button on the keypad No Milk for each selection Whe
44. s Displays the total monetary value of all surcharges in Displays the total number of surcharge vends Displays the total monetary value of all free vends in Free Vend Displays the total number of free vends Scroll through the list displayed using the up and down keys on the front panel and log the audit data When complete press the X Exit key on the drink selection keypad to return to the Non Resettable Sales Data menu screen The operator can also view and log audit data by individual product Press the down W key on the drink selection keypad to highlight By Product on the Non Resettable Sales Data menu screen Press the 4 Enter key on the keypad to enter the By Product menu screen This menu contains all of the drink selections available from the machine Use the up A and down keys on the drink selection keypad to scroll through the menu until the required selection is highlighted Press the 1 Enter key on the keypad to enter the highlighted selection e g chocolate The LCD will display the screen as shown opposite This menu displays both the total amount and total vend count as previously described Chocolate PY Price Sales Sales Discounts Discounts Surcharge N B Individual By Product screens also Surcharge 0 display the price set for the selection as Free Vend 0 00 shown Free Vend 0 The operator can then scroll through the list displayed usi
45. t the bottom of the screen 8 Press the down key to highlight Days Of Week and press the J Enter key From this menu the operator can set the days on which the sanitation event will take Wr place To select everyday Monday Sunday press the START key on the drink selection keypad The program automatically places an X 4 127 in every box indicating that each day is Start Set or Clear All selected To select individual days scroll through the menu using the up or down VW keys until the required day is highlighted Press the Enter key to select the day indicated by an X appearing in its adjacent box 9 Press the X Exit key three times x3 to return to the Timed Events Menu Using the sequence described above the operator can quickly and easily set up additional sanitation event periods for the machine N B A sanitation event dispenses water into the drip tray If the tray reaches its full limit the machine will be Out Of Service CRANE MERCHANDISING SYSTEMS 43 Operators Manual Section 8 Error Messages and Simple Problem Solving 8 1 Error Messages The table below lists the error messages that may be encountered and where applicable offers the operator solutions for curing them Safety First Should the solution given not cure the problem or the fault requires the assistance of a trained service engineer DO NOT ATTEMPT CURE THE FAULT
46. t the correct stop time is displayed in the status line at the bottom of the screen Press the down VW key to highlight Days Of Week and press the J Enter key The operator can now set the days on which the free vend period will take place Upon entry to the sub menu the first Days of Week day Monday will be highlighted with an empty EENE box Pressing the 1 Enter key will select the 42122707 day indicated by an X appearing in its adjacent EE box Using the down V key and the 4 Enter 207 key highlight and select the days of the week that the free vend period will take place Tip To set the required days quickly press the START key to check all boxes then using the down V key scroll and highlight the days not required e g Saturday and Sunday and press the 41 Enter key to remove the X from the corresponding box Press the Exit key three times x3 to return to the Timed Events Menu Using the sequence described above the operator can quickly and easily set up additional free vend periods and inhibit vend and or discount vend periods if required When setting up a discount price period it is necessary for the operator to enter a value for the discount Follow the procedure as described above to enter a CRANE MERCHANDISING SYSTEMS 4l Operators Manual discount vend period and set the state start time stop time and days of the week that the event will occ
47. t to On State Event Type Start Time Stop Time Days Of Week Press the down key to highlight Event Type and press the 41 Enter key to access the menu Using the down key set the Event Type to Free Vend indicated by the filled radio button Press the Enter key to return to the Event I screen Verify that the status line confirms the Event Type is set to Free Vend Event Type Inhibit Free Vend Discount CRANE MERCHANDISING SYSTEMS 12 Operators Manual Press the down VW key to highlight Start Time and press the 1 Enter key From this menu the operator sets the time at which the free vend period will start Press the sequence 1 0 3 0 using the drink selection hh mm mode 12 24 keypad to set the time If necessary use the up A down VW key until AM appears in the dotted box Press Arrows To Select Press the J Enter key to return to the Event screen Verify that the correct start time is displayed in the status line at the bottom of the screen Press the down key to highlight Stop Time and press the 41 Enter key From this menu the operator sets the time at which the free vend period will end Press the sequence 0 2 3 0 using the drink selection keypad to set the time If necessary use the up A or down key until PM appears in the dotted box Press Arrows To Select Press the 4 Enter key to return to the Event I screen Verify tha
48. the bottom of the screen displays the correct date when Date is highlighted 2 Time From the Clock menu screen press the down key to highlight the Time menu followed by the Enter key The LCD will display the screen as shown opposite hh mm mode 12 24 By default the time is displayed in 12 hour oo AM format To enter a time of 10 30 PM press the sequence 1 0 3 0 on the drink selection Press 0 9 to Edit Value keypad As the operator presses the final zero the AM value will appear within a dotted box and the hh mm mode 12 24 text at the bottom of the LCD will now read Press Arrows To Select Press the up A or down VW key until PM appears in the box Pressing the 4 Enter key will move back to the Clock menu screen and save the new time to the machines memory Confirm that the status line at the bottom of the screen displays the correct time when Time is highlighted When set to 12 hour format the program will only allow the operator to set the numbers 0 or in the first field Once the number 24 has been entered via the up or down W keys to indicate 24 hour format the operator can reset the first two values to reflect 10 30 PM in 24 hour format e g 22 30 2 Software Version The Software version menu displays the version number of the software installed and is for information only The menu also displays the current time and date CRANE MERCHANDISING SYSTE
49. the service keypad on the rear of the door The brewer chamber will index to its fully open position and stop Remove the door switch safety key to switch off the power to the machine Remove the brewer guard 2 Dual Brewer Carefully remove the water outlet tube c w water pipe a from the tea chamber Lift the latch bar b and remove the brewer chamber wipe arms assembly Clean the brewer chamber wipe arms assembly in the sanitiser solution Rinse with clean water and dry thoroughly 3 Carefully slide the brewer chamber s into the brewer unit Important The wiper arm lug a must be located between the stainless steel arms b as shown 4 Dual Brewer Re assemble the water outlet tube to the tea brewer chamber Using the clamp supplied close the tea outlet tube as shown MERCHANDISING SYSTEMS 21 22 Operators Manual Switch on the power using the door switch safety key The brewer chamber will automatically index to its closed position Ensure that a water tight container is placed under the dispense area Pour the recommended amount of destaining fluid directly into the top of both brewer chambers Dual Brewer Remove the clamp from tea dispense pipe Press the Brewer Clean switch 4 located in the service keypad on the rear of the door The machine will automatically flush through the brewer four times Remove the door switch safety key Remove and empty the wat
50. tory default code is entered by pressing the sequence 2 2 2 2 You may be issued with your own personalised code Press the 4 Enter key Providing the operator has entered the code correctly the LCD will display the screen as shown opposite Operator Program Press the J Enter key to access the Granted operators program or X Exit key to return P s prog Ext key te retu Edit to Continue or EXIT the machine to standby mode The LCD on the front of the machine will Main Menu display the top level programming menu screen Data Recall Main Menu The first available menu Data m Product Configuration Recall is highlighted indicating that it can be selected To move to a different menu press the 2 2 12 5 or down W keys on the drink Dedes selection keypad until the required menu is highlighted With the required menu highlighted press the Individual Prices 4 Enter key to select it Using the Price Entire Machine menu as an example the LCD will display the sub menus as shown opposite Mug Discount View High Low Price Press EDIT to Select CRANE MERCHANDISING SYSTEMS 29 A Crane Co Operators Manual Using the up or down keys the 41 Enter key and the X Exit key it is possible to easily navigate through all of the menus contained within the Operators Program To update parameters key in the actual digits of the number required
51. up catcher and pipe in the sanitiser solution Rinse components with clean water and dry thoroughly Reassemble to machine ensuring that drain pipe is correctly located Carefully remove the waste tray from the machine Remove the waste tray grille and empty the contents of the tray Wash the tray and grille thoroughly and where necessary sanitise using the diluted bactericidal cleaner solution Dry both components using a clean dry cloth Reassemble the waste tray and grille and refit to the machine Check the levels of the cups in the cup stack Where necessary refill with correct sized cups DO NOT TOUCH THE CUPS WITH YOUR HANDS Allow the cups to drop into the cup stack directly from the packaging Important Do not fill che tube directly above the cup dispense position Allow the cup turret motor to rotate a full tube to the cup dispense position Rotating the cup turret by hand will damage the mechanism Note If paper cups are being loaded each pack of cups must first be inspected for damage to the cup rims Damaged cups must not be used Rotate the cup turret assembly back to its operating position Ensure that the unit locks into place CRANE MERCHANDISING SYSTEMS Operators Manual 12 Un lock the cashbox if fitted located on the rear of the door and remove from the machine Remove any coinage from the cashbox Refit the cashbox to the machine turning the lock to secure O
52. ur The operator can now enter a Discount menu in order to enter a discount value The LCD will display a screen similar to the one shown opposite With Discount highlighted press the 4 Enter key to access the Discount screen To enter the discount value e g 5076 press the sequence 5 0 using the appropriate number keys on the drink selection keypad Press the 1 Enter key to return to the 11 Discount screen and verify that the status line displays the discount percentage value entered Event Type Start Time Stop Time Days Of Week Discount 0 9 to Edit Value Edit when Finished N B When machine is fitted with a coin mechanism please ensure that discount value entered can be supported by the coin tubes Press the Exit key three times x3 to return to the Main Menu screen 2 Sanitation Events Menu This sub menu allows the operator to select periods when the machine will automatically flush through the water system via the 6 timed flush periods available The default setting for all flush periods is Off 42 From the Main Menu press the down key until Timed Events is highlighted then press the J Enter key Once in the Timed Events menu press the down W key to highlight Sanitation Events Menu then press the 4 Enter key The LCD will display the screen as shown Sanitation Events Menu 1 Timed Press EDIT to Select The following example describes how the operator can program the mach
53. vailable from the machine With Individual Prices highlighted as shown opposite press the J Enter key to access the menu Upon entry into this sub menu all drink selections available from the machine are listed along with the current drink price for the highlighted selection The example shown illustrates an Instant Coffee selection with a price set currently at 35p To change the price of the highlighted selection press the 4 Enter key The LCD will change and display the screen as shown To update the price e g increase to 45p press the sequence 0 0 0 4 5 using the appropriate number keys on the drink selection keypad Individual Prices y Entire Machine Mug Discount View High Low Price Press EDIT to Select Individual Prices Instant Coffee Instant Decaff Coffee Instant Tea Cappuccino Instant Coffee 0 9 to Edit Value Edit when Finished Press the 44 Enter key to return to the Individual Prices screen and verify that the new price displays in the status line along the bottom of the display Use the up or down keys to highlight further selections Entire Machine This sub menu allows the operator to set a single price for all selections available from the machine When highlighted from within the Price menu the LCD will display the screen with the current value in the status line e g 40p as shown Individual Prices Entire Machine Mug Discount Vi
54. will be delivered into Up the cup Whilst this operation is in progress the LCD will display the screen shown opposite Change 00 12 31 After the beverage has been dispensed the LCD will display the message Thank You and the machine will beep once before returning to Thank You standby mode The drink can then be carefully removed from the dispense area Certain drink selections do not allow the strength option to be selected or milk added For example if the customer presses the Cappuccino selection button the LCD will display the screen opposite The customer can Press Sugar Start either press the start button to vend the drink Credit 00 1240 or press the sugar button in order to add sugar to their taste as described above CRANE MERCHANDISING SYSTEMS Operators Manual 10 Other drink choices do not allow the strength option or milk sugar to be selected For example if the customer presses the Chocolate selection button the LCD will Press Start display the screen opposite BE Credit 00 12 43PM_ The customer simply presses the start button and the machine will vend their drink CRANE MERCHANDISING SYSTEMS 15 rane Compan Operators Manual Section 4 Daily Cleaning and Re filling The quality of drinks produced by the Genesis can only be maintained if the machine is cleaned regularly following the schedule outlined Before carrying
55. with a recommended ambient temperature not below 10 C and not exceeding 30 C The machine should be located near the appropriate water and electrical services as detailed in the specification table Prior to moving the machine to its location ensure that there is sufficient access space available via passageways stairs lifts etc and that the table counter where the machine is to be located is strong enough to safely support its weight Refer to Specifications Table To ensure adequate ventilation 100 150 mm 4 6 inches clearance must be allowed between the back of the cabinet and the wall Open the cabinet door using the key provided Remove all transit packing and the installation kit from the machine Check for visual signs of damage which may have occurred during transit If the machine is damaged or any parts are missing you must contact the supplier immediately Referring to the diagram opposite fit the four feet 1 to the machine Ensure that the spacer 2 is fitted between the washers 3 as shown Using a 12 mm spanner adjust the feet until the machine is levelled in both front to back and side to side planes Fit the door switch bracket to the door using the two screws provided Ensure that the bracket operates the door switch when the door is closed CRANE MERCHANDISING SYSTEMS 9 Operators Manual 2 2 Connecting the Water Supply 2 3 The machine should be situated within metre of a dr

Genesis Operators Manual - Crane Merchandising Systems

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