EME Owners Manual Eco 3 4
Contents
1. Warning This manual contains important safety notices Please take time to read and understand them Ignoring them may endanger you or others ey Rascal Vision Scooter Owner s Manual and Service Record Contents Dealer information 4 Features and layout 4 Safety information 5 Intended use 5 Safety Information 6 Controls 8 Freewheel Device 10 Brakes 10 Armrest adjustment 11 Seat back angle adjustment 11 Swivel seat 12 Seat position adjustment 12 Tiller folding 12 Transferring in and out of your scooter 13 Operation 13 Driving the vehicle 14 Driving the vehicle hazards 15 Transporting your scooter 16 Assembling your scooter following transportation 18 Battery charging 19 User maintenance 21 Servicing amp maintenance 21 Scooter Diagnostic Functions 22 Troubleshooting guide 23 Additional safety information 23 Additional information 24 Frequently asked questions 24 Engineers checklist 25 Guarantees 26 Technical information regarding EMI 27 Technical specification 28 Brochure request 29 Guarantee Card dealer information 29 Service log 31 Dealer Information E a This is your contact number Product Model Number for service and support Dealer stamo ee eae green re re ese re A Ran gt Brien rari Telephone rrr a For product information see serial number plate on the seat post under th2. f in doubt switch off and switch on if this does not cure the fault contact your dealer Your dealer is there to help you but they can only do this if you give them as much information as possible Remember correct information will get the problem fixed quicker and save you money Phone the dealer and explain exactly what the problem is recounting as much detail as possible Tell them about the symbols amp numbers appearing on the LCD screen this will help the engineer to identify the problem before he calls to fix it Your dealer is there to help you Rascal Vision Scooter Owner s Manual and Service Record Troubleshooting Guide This table is a guide to fault finding The fault may be a simple fix If you have any doubts phone your dealer Symptom Solution e Scooter does not move e Batteries flat check level when power is switched on e s the charger connected e s Freewheel engaged e Freewheel has been selected while power is on Ensure freewheel is not selected switch off and on NB The display may show the spanner symbol and the number 5 indicating that freewheel has been selected q5 e Steering is loose or wobbly when driven e Check for tyre damage or punctures e Damaged steering contact dealer e Loose seat contact dealer e Vehicle behaves erratically when driven e Possible electronic problems contact dealer or judders or cuts out e Short Range e Check tyres for damage e Check batteries are fully cha
3. When the battery is being charged the second lamp will illuminate orange and when this lamp changes to green the batteries are fully charged Always ensure that the lamp shows green before switching off and disconnecting the charger at the mains Connection Instructions When you receive your vehicle the batteries are only partially charged always fully charge them before use preferably over night 1 Place your machine in an area that is dry and well ventilated Make sure a power point is nearby 2 Check the vehicle is switched off and the key removed Check the mains switch is off Never connect or disconnect the charger from the scooter with the mains on Connect the charger to the charging point on the tiller of the scooter as above Connect the mains plug and switch on o a F Q The lamp illuminates red when the charger is powered up then orange when it is charging The charger lamp changes to green when the battery is fully charged d Tip f the charger lamp flashes red then there is a charging fault consult your dealer for advice 7 Switch off the mains and remove the plug from the battery when fully charged Do not leave the charger plugged in with the power off This will gradually discharge your batteries The batteries are the lifeblood of your vehicle Their characteristics can change depending on charging temperature usage and other factors Listed below are guidelines to prolong battery lif
4. With your back to the seat you can steady yourself using the other armrest and then lower yourself gently into the seat e Now lower the armrest back into position Getting out of the Scooter e Before getting out of the scooter be sure that it is on a level surface and the power key is switched to the off position If you feel uncertain about getting out seek assistance Move the handlebar tiller so that the front wheels are facing directly forwards e Raise one armrest e Raise yourself out of the seat to a standing position using the armrest to provide you with additional stability if required Do not put your full weight on the armrests Tip You may find it easier to swivel the seat to get in and out of the scooter If so please refer to Swivel Seat section of the manual Using this method you can stabilise yourself using both armrests Operation Before using the scooter you should make sure that e The battery is fully charged The battery level indicator will show all segments lit e There is no sign of damage to the scooter All adjustment thumb wheels are fully tightened e All accessories are properly attached e That you are capable of controlling the scooter at all times Kerbs and Obstacles Try to avoid taking the scooter over obstacles or kerbs Tackle obstacles head on Bad Weather We suggest that it is better to stay at home in bad weather Remember that you can become wet and cold Suitable clothes shoul
5. e All operational controls work correctly e Battery condition and charger operation e Tighten all nuts amp bolts e Correct all defects found and determine if the vehicle is roadworthy e Final road test e Clean the vehicle e Customer road test Enquire if the customer is satisfied with the product Please report all points good or bad directly to Electric Mobility 01460 258100 If you have any comments please include them Guarantees 12 Month Guarantee Electric Mobility Euro Limited the Company guarantees its products against defects in materials and workmanship under normal use for a period of one year from the date of purchase by the original retail purchaser the Guarantee Period If a defect arises and a valid claim is received within the Guarantee Period at its option the Company may either 1 repair the defect at no charge using new or replacement parts 2 replace the defective part with a new part or a part that is either the same as or functionally equivalent to the original part 3 replace the product with a new product which is the same as or at least functionally equivalent to the original product or 4 refund the purchase price of the product A replacement product or part assumes the time remaining on the Guarantee Period of the original product or 30 days from the date of replacement or repair whichever provides longer coverage When a product or part is exchanged any replacement item b
6. Fig 15 and then re tighten when the tiller is parallel to the chassis Tip Alternatively the seat and tiller can be folded towards each other to reduce overall height and facilitate N easier storage of the scooter Fig 16 Warning Do not attempt to lift any of the scooter components unless you are capable of doing so The weight for each component is shown in the Technical Specification page 27 Warning Do not attempt to lift the chassis un assisted back or other injury may result Assembling your Scooter following Transportation A Warning Assembling the scooter involves lifting and handling heavy parts Your scooter is not designed for unassisted loading into and out of a car or similar vehicle Specialist ramps and hoists are available for transferring the scooter into and out of a vehicle Your dealer should advise you on the best way to assemble your scooter Warning Pinching or Crushing Be careful to avoid being pinched or having your hands crushed when lifting or handling parts Wear gloves whenever possible Warning Never unload your scooter on sloping or uneven ground It could run down the slope and injure someone After removing your scooter from a vehicle and placing it on level ground check it is undamaged before starting to assemble it as follows 1 Loosen the tiller thumb wheel and raise the tiller to the correct position for use Tighten the thumb wheel to lock the til
7. a secondary regenerative braking system is applied automatically to limit the maximum speed You may notice this system caus ing drag when moving the scooter in freewheel mode The third braking system is a state of the art twin hydraulic disc brake that can be used in emergencies This braking system is controlled by pulling compressing the lever on the right hand side of the handle bars tiller See Fig 4 The more pressure you apply to the lever the heavier the braking effect will be This braking system applies even braking to both back wheels making it one of the safest designs on the market Tip f you wish to lock this braking system on permanently to act as a supplementary parking brake you may do this by first pulling compressing the lever and then move the locking latch into position When you release the lever it will stay compressed Remember to always disengage the locking latch before use by compressing the lever fully and rotaing the latch in the opposite direction Warning Do not use the emergency brake for normal driving and never engage the lever locking latch unless the scooter is stationery Ey Rascal Vision Scooter Owner s Manual and Service Record Warning Never attempt to disassemble or adjust the braking system Any maintenance must be carried out by your authorised dealer Armrest adjustment When preparing to sit on the scooter first lift one armrest to enable easy access Fig 5 When r
8. affect the driving of this scooter e Do not operate devices such as CB radios or mobile phones while the vehicle is switched on e Avoid getting close to transmitter masts such as television and radio stations If your vehicle ever starts to operate by itself switch it off and report this to your Dealer Warning The operation of any scooter may affect sensitive electronic circuits such as alarm systems or automatic doors in shops Driving Before driving refer to Driving Your Vehicle later in this manual A Warning Warning Warning Warning Warning Warning Warning Ambient Operating Temperature Range Do not use your scooter in temperatures outside the range stated in the specifications section of this manual Driving in very hot or very cold conditions can make driving more hazardous Freewheel Device Mode Before getting on your scooter always check that the freewheel lever is in the Drive position When the freewheel lever is in the freewheel position the main brakes on your scooter will not function Extra care should be taken with your scooter when it is in freewheel mode as it could move without warning You must never sit on or try to ride your scooter when it is in freewheel mode as serious injury or death may result NEVER SIT ON THE SCOOTER WHEN IN FREEWHEEL MODE Transferring On and Off Do not attempt to get on or off your scooter unless it is switched off at rest and on a stable level sur
9. brake m ft 2 2 7 21 Range with standard battery option km miles Up to 45 27 96 Range with light weight battery option km miles Up to 33 20 5 The turn around width m ft 2 21 7 25 4 The maximum safe slope degrees of slope O Do not exceed the scooter may topple The maximum climbing ability facing upwards degrees of slope 10 Maximum user weight 10 uphill kg lbs 190 420 Maximum user weight 10 downhill kg Ibs 204 450 Ground clearance mm in 120 4 72 Maximum obstacle climbing ability mm in 100 4 Maximum safe descendable kerb height mm in 100 4 Force to operate Accelerator control Newtons lbs 2 0 45 Force to operate Freewheel lever Newtons lbs 45 10 1 Force to operate Emergency brake lever Newtons lbs 60 13 5 Ambient operating temperature range C F 2 35 6 to 40 104 This scooter meets the relevant requirements of ISO 7176 14 2008 Range on full charge and flat ground Due to a policy of continual improvement Electric Mobility reserves the right to change specifications without prior notice The Rascal Vision is also available in a 15 km h speed rating version for European use Please contact export electricmobility co uk for further details Rascal Vision Scooter Owner s Manual and Service Record Brochure Request Do you have a friend or colleague that would be interested in an Electric Mobility product If so cut out thi
10. indicator flashing press again to stop 12 Battery cut out Your scooter is equipped with a battery cut out Fig 2 that is designed to operate in the unlikely event of an electrical or electromechanical overload and is located beneath the front edge of the seat on the black cover If this activates all power will be cut from the batteries to the scooter This device can be re set by pressing the button shown in the illustration Should it activate for a second time please seek advice from your dealer 13 Hour meter Your scooter is equipped with an hour meter This records the total time that the scooter has been run from new This meter cannot be reset by the user 14 Indicator Lights LEDs Along the upper edge of the dashboard there are a row of LEDs that indicate which functions are active As a function becomes active a corresponding LED will light when the function is switched off the corresponding LED will extinguish 15 Temperature Indicator This shows the current ambient temperature in degrees Celsius Charging Point The charging point is situated on the left hand side of the scooter tiller See the Charging section for further instructions gt Freewheel Device When the vehicle is switched off the brakes are automatically engaged This is called Failsafe Braking Also if the batteries are flat the brakes are applied There may be occasions where you may wish to move the vehicle without power To do
11. Fig 9 2 Pull the lever up and the seat will release allowing it to rotate 3 Release the lever and the seat should lock automatically but always check it has Warning Do not use this device if the vehicle is on a slope Always check the seat is locked in the forward position before driving the vehicle Seat position adjustment The distance between the seat and the tiller can be adjusted for optimum comfort legroom To do this 1 Sit on the scooter and pull the seat position adjustment lever upwards Flg 10 This will allow the seat to slide back and forth 2 Using your body mass slide the seat into a comfortable position 3 Release the lever The seat will now be locked in your preferred position Tiller Folding The tiller can be folded down for transporting and storage Take care when EA lowering the tiller not to pinch your fingers e Rotate the knurled knob anti clockwise sufficiently for the retaining serrations to allow the tiller to move Fig 11 e Lower the tiller so that it is in its lowest position Fig 12 e Rotate the knurled knob clockwise and ensure that it is tight and the retaining serrations are fully engaged The tiller can be adjusted in the same way to achieve a comfortable driving position e Rotate the knurled knob anti clockwise sufficiently for the retaining serrations to allow the tiller to move Adjust the tiller so that your driving position is safe and comfortable e Rotate the knu
12. Rascal Vision Scooter Owner s Manual amp Service Record Rascal Vision ELEGTRIC Neve pl MOBILITY pas Electric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL ce Telephone 01460 258100 www electricmobility co uk Issue 1 04 12 Rascal Vision Electric Mobility Euro Ltd has designed this powerful durable long range road capable scooter for comfort during outdoor use The Vision scooter is of fixed frame construction and not designed to be fully dismantled for transportation however it is compact enough to fit into some larger cars MPVs and vans Provided that your scooter is maintained and operated in accordance with this manual it should last for many years and provide you with freedom and independence Please read this manual thoroughly before using this scooter If you have any doubts about warnings or instructions ask your dealer for an explanation If at any time you feel you may not be able to control your scooter safely do not drive it and consult your dealer for a solution If you think the scooter may be damaged do not drive it and contact your dealer for advice We suggest that you keep this owner s manual in a safe place as it contains essential safety operation and maintenance information for this scooter Notice All Electric Mobility Vehicles are sold through authorised dealers Make sure your dealer demonstrates all the features of the product prior to or when it is delivered
13. at no fault is detected the spanner symbol will extinguish If there is a fault the spanner symbol will remain on and it will be accompanied by a number This fault number can be referenced against the list below Number and or symbol s displayed on LCD 4q Indicated fault and Corrective Action e Battery needs recharging or bad connection with batteries Check connections and recharge batteries e Scooter has entered sleep mode to save battery life Switch the scooter off and on again to reset e Very low battery voltage Possible damaged battery ies Consult your dealer if recharging fails or fault persists e Controller over speed over voltage Check battery connections Contact your dealer if the problem persists e Brake fault Scooter left in freewheel or has a bad parking brake connection Engage drive and switch scooter off and back on again If this fails to cure the problem check parking brake and ensure it stops the vehicle Inform dealer who will check brake and motor connections e Throttle fault Finger control levers must be in neutral centred position before key is turned on Switch scooter off centre levers and switch back on If fault persists contact dealer e Speed potentiometer fault Contact your dealer e Motor fault Poor connection to motor or motor failure Contact dealer e Possible controller trip Switch off and back on again Contact your dealer if the problem persists Tip
14. ation then either purchase a plug in RCD or consult a qualified electrician to verify that your charging location mains sockets are protected Warning If batteries are damaged or frozen they could heat up during charging and in an extreme case explode Warning Do not attempt to open the battery box enclosure there are no user serviceable parts inside It may be necessary for some carriers such as airlines to physically disconnect the batteries for transit If this is the case the battery cover can be removed without the use of tools once the seat has been removed This should only be done by appropriately skilled qualified personnel Warning Never use a different battery charger to that supplied by your dealer Damage or injury may occur if you do Warning When charging batteries NEVER connect or disconnect the charger from the scooter while it is still connected to the mains Remove the charger mains plug from the wall socket having first switched the mains socket off if a switch is provided The charging socket is located on the upper left hand side of the tiller Rotate the protective cover and push in the plug When the vehicle is charged remove the plug and reposition the protective cover to keep the water out Fig 20 The battery charger has coloured charge status indicating LEDs lamps Fig 21 When the charger is connected and switched on the first lamp will illuminate red If no mains power is present no lamps will be lit
15. ay stop very suddenly Release the forward reverse control and the scooter will come to a controlled stop Slopes On steep slopes the scooter could topple over Always try to avoid crossing a slope If you have to cross a slope take great care to avoid tipping Never make sharp turns on slopes Never drive on slippery or icy slopes If you are not comfortable with the hill gradient consider an alternative route See Driving Your Vehicle Hazards for more advice Kerbs You should always try to avoid driving up or down kerbs as this may cause the scooter to topple Use access ramps wherever possible Never attempt to climb or descend kerbs greater than that noted in the Technical Specification If you have to climb or descend a low kerb always tackle it straight on See Driving Your Vehicle Hazards for more advice Speed Turning at maximum speed might cause the scooter to topple over Always slow down for turns Always slow down when amongst pedestrians and ensure you do not run into them Stopping If the scooter stops suddenly when turning it might topple Try not to brake when turning Always take particular care when turning Reversing Always take particular care when reversing the scooter as injury to other people may occur if safe distances are not maintained Leaning Over Do not lean sideways as this could cause the scooter to topple Escalators Never drive the scooter onto an escalator as this could cause
16. d always be worn A high visibility jacket should be considered if you are in poor visibility conditions or intending to drive on the road Remember not to use the scooter in poor light or darkness Driving the Vehicle Warning Read this before driving the vehicle Whether or not this is your first mobility vehicle please read these guidelines as all vehicles differ Failure to do this may cause damage to you a third party or the vehicle 1 Before you set out do check the weather forecast We suggest that you make sure you are wearing suitable clothing whether your journey is long or short 2 Range Your scooter has a limited range Always ensure that your planned journey does not exceed the maximum range in the Technical Specification Sheet and that your battery is fully charged 3 Ifyou are taking medication check with your doctor or physician that your ability to control the vehicle will not be impaired and do not drink alcohol and drive 4 Only use the vehicle for the purpose its intended for Do not drive through water or on slippery surfaces do not transport more than one person do not tow other vehicles or carry excess weight 5 Check that the freewheel lever is not in the freewheel position mode 6 Check the battery charger is disconnected 7 Check that you are properly seated 8 Check the backrest is correctly adjusted and locked in position 9 Check that none of the items in your storage compartment are likel
17. e 1 After using your vehicle always charge it at the end of the day even after a short journey 2 If you do not use your vehicle for a prolonged period place it on charge once a week overnight 3 Always use the correct charger as supplied with your scooter 4 If the batteries have been flat for a long time about 2 months it is recommended you contact your dealer before charging 5 Do not charge the vehicle in the open out of doors it may rain and the battery charger is not waterproof 6 Keep the vehicle in a well ventilated area and away from any naked flame 7 Do not part charge the batteries Allow the charger to complete its cycle Note Avoid storing your scooter in cold damp places This will shorten battery life and may cause deterioration in their structure Batteries are expensive to replace it is wise to look after them Warning Never disconnect a battery or the charger while the charger is connected to the mains Warning If one or both batteries are damaged they could heat up when charging and in an extreme case explode Notice Your batteries are built into the scooter and are not user serviceable Your dealer will replace them when they are exhausted and dispose of them in line with environmental regulations applicable at the time EJ Rascal Vision Scooter Owner s Manual and Service Record User Maintenance It is important for safety that you carry out the following checks before use Visually ch
18. e ignition key gently inwards before it will allow itself to be turned 6 Finger control To operate turn on the ignition Pull the right hand lever towards you and the machine moves forward The more you pull the lever the faster the scooter goes To brake release the lever Again the faster the lever is released the quicker you will stop To reverse pull the left lever towards you Do not pull both levers at once Note The controls can be changed for customers with a left hand bias Please contact your local dealer for information 7 Lighting control To switch on the scooter front and rear lighting press the lighting switch once to turn it off press the switch a second time 8 Hazard lights In an emergency or during a break down the hazard lights should be switched on Press the hazard light button once to switch on All turn indicators will flash together Press the button for a second time to switch the hazard lights off 9 Indicator left turn Press this once to start the left turn indicator flashing press again to stop 10 Half speed switch When travelling in pedestrian areas not on the road this switch can be pressed to limit the maximum scooter speed to 50 of the value pre selected by the speed control 2 knob This means that the scooter will not be able to travel at more than 4mph To turn this function off press the switch for a second time 11 Indicator right turn Press this once to start the right turn
19. e seat Manufacturer Electric Mobility Euro Limited MONI ITY Canal Way Ilminster Somerset TA19 9DL Company Registration in England No 2419231 Features and Layout Photo shows the Rascal Vision scooter See the technical specification for full details Rear view mirrors Fold down lever adjustable backrest Emergency hydraulic braking system Fold up adjustable Finger control lever armrests a Charging point Freewheel lever Tiller adjustment Integrated battery enclosure f Pneumatic tyres on alloy rims Handy storage compartment Yy Front coil and rear mono shock suspension for a superior ride Rascal Vision Scooter Owner s Manual and Service Record Safety Information Read this manual thoroughly before driving or operating the vehicle If you have any doubt about the content of this manual phone your dealer to resolve the problem Please read this manual and ensure your scooter is serviced regularly Within this manual there are important safety notices They are clearly marked with the sign left Make sure that you understand all these notices If you have any doubt contact your dealer assembling or operating the scooter Pinchpoint symbol Wherever you see this sign there is a nearby risk of injury owing to a pinch or crushing point LU Book symbol This symbol appears on the product Please read this product manual before ge Tip symbol This sign indicates advice on how t
20. ecifications samples models bulletins or similar materials used in connection with the sale of products by the Company are only for information and should not be construed as warranties The consumer s statutory rights are not affected by the Guarantees Technical Information Regarding EMI Important Technical Information regarding Electromagnetic Interference EMI The intensity of interference from electromagnetic energy is measured in volts per meter v m which refers to the strength of the electrical source voltage as it relates to the distance away from the object being considered in meters Resistance of a scooter wheelchair to certain EMI intensity is commonly called its immunity level 20 volts meter is a generally achievable and useful immunity level against interference from radio wave sources the higher the immunity level the greater protection Your scooter has been tested and found to meet the required immunity level from Electromagnetic Interference 20v m the recommended density of interference from electromagnetic energy Warning Even with the immunity level of 20 volts meter certain precautions must be followed to ensure your scooter wheelchair will not be affected by outside electromagnetic sources e Do not operate devices such as CB radios or mobile phones while the vehicle is switched on e Avoid getting close to transmitter masts such as television and radio masts e Note you may experience interf
21. eck the machine for damage Visually check the tyres for damage Check the steering moves freely Check that the tiller is secure and that the tiller thumb wheel is tight Check that the seat is located correctly Check the armrests are secure The battery should be fully charged Check that all lighting functions properly including indicators brake sidelights and front lights amp ONDARON Tip Keep your vehicle clean by using a damp cloth and soapy water never use a hose or jet wash Warning Important Possible faults As you get used to your vehicle you will get a feel for how it behaves If something feels unusual for instance the vehicle does not accelerate or brake smoothly the brakes are not holding on a slope or the steering feels different stop using the scooter contact your dealer immediately and explain to the engineer exactly what the problem is Disposal Contact your dealer for advice before you consider disposing of your scooter They will be aware of the environmental regulations in force at the time and will assist you to meet the applicable environmental legislation Servicing and Maintenance 1 This vehicle is designed for minimal maintenance It is recommended that your vehicle is serviced at least once a year by an approved Electric Mobility Dealer If the vehicle is used constantly we recommend a twice yearly maintenance 2 Ensure the engineer stamps the Service Log page 28 on completion of al
22. ecomes the property of the consumer and the replaced item becomes the Company s property When a refund is given the product for which the refund is provided must be returned to the company and becomes the Company s property Lifetime Frame Guarantee The Company guarantees the frame of its products against defects in materials and workmanship under normal use for the lifetime of the product If a defect arises and a valid claim is received under the Lifetime Frame Guarantee at its option the Company will repair the defect at no charge using new or replacement parts or will replace the frame When a frame is exchanged the replacement frame becomes the consumer s property and the replaced frame becomes the Company s property The Lifetime Frame Guarantee covers the cost of parts and materials only Services performed by the Company in replacing the parts or materials or the frame may be subject to additional charges for labour and transportation Exclusions and Limitations The 12 Month Guarantee and the Lifetime Frame Guarantee the Guarantees apply provided only that the guarantee card has been correctly filled out and returned to the Company within 15 days from delivery of the product to the original consumer The Guarantees do not apply to the following 1 damage caused by accident abuse misuse flood fire earthquake or other external cause 2 damage caused by operating the product outside the permitted or normal use o
23. ed at the end of the charging cycle e Batteries may not perform as well in very cold weather e Ask you dealer to test and change your batteries if they have reached the end of their useful life Care can prolong the life of the batteries but remember that in time all batteries will fail to perform to specification What range can I expect The generally expected range is recorded in the Technical Specification Sheet Remember range can be affected by many things such as e Temperature Cold weather can reduce the output of the batteries e Type of terrain Obviously climbing hills takes more energy than driving on the flat e Weight of the person e The condition and charge of the batteries e Faulty or old batteries or a faulty charger NB Always use the correct charger with the correct batteries and ensure the scooter is fully charged before you start out How long should I keep my vehicle before I change it It is important that the vehicle you have suits your needs and abilities Your scooter should serve you well for many years but change it if at any time you feel it no longer meets your needs Consult your dealer on the condition of your vehicle and remember vehicles of any type become more expensive to maintain the older they get Rascal Vision Scooter Owner s Manual and Service Record Engineer s Checklist for the Rascal Vision scooter Obtain all comments from the customer on the condition and serviceability of the scoo
24. ee well enough to ensure your own and other s safety Each vehicle comes with a copy of the BHTA Highway Code Please make sure you read it Telephone BHTA on 02077 022 141 for a new copy Important note on the BHTA Highway Code On page 3 of the Code under Consider Investing in a mobile phone Read the section of this manual under Safety Information If in doubt contact your dealer For Information regarding other Electric Mobility products contact your dealer or log on to the Electric Mobility Website www electricmobility co uk Frequently Asked Questions I want to transport my vehicle in a car You may need to use hoists and or ramps to load and unload your Vision scooter into and out of a car or similar vehicle Your dealer can advise you on the correct equipment to be used depending on your vehicle and your physical capabilities Please remember that the Rascal Vision scooter is very heavy and will require a large car MPV or van to enable transportation Can fit weatherproofing such as a canopy Please contact your dealer to discuss the various options available How long will my batteries last This is a difficult question as it depends on many factors The life of a battery depends upon the number of cycles the battery goes through the peak loads and on the conditions of use Some general advice about battery care e Keep it charged and do not let the battery run completely flat e Ensure the scooter is fully charg
25. erence when close to ambulance or fire stations If your vehicle starts to operate by itself switch it off and report this to your Dealer Technical Specification Rascal Vision Scooter Wheelchair type Class Class A B or C Class C Department of Transport Class Class 1 2 or 3 Class 3 Overall dimensions fully assembled length x width x height mm in 1540 60 6 x 720 28 3 x 1400 55 Dimensions seat and tiller folded length x width x height mm in 1540 60 6 x 720 28 3 x 870 34 3 Maximum carrying capacity kg lbs 204 450 Mass weight including 75 Ah batteries kg lbs 156 5 345 Mass weight including 60 Ah batteries kg lbs 142 9 315 Mass weight of chassis heaviest part w 75 Ah batteries kg lbs 134 6 296 7 Mass weight of chassis heaviest part w 60 Ah batteries kg lbs 121 266 8 Standard battery voltage and capacity volts and ampere hours 12V 75Ah x 2 Light weight battery option volts and ampere hours 12v 60Ah x 2 Type of seat Swivel seat with folding backrest and adjustable arms Mass weight of swivel seat kg lbs 21 8 48 Wheel tyre dimensions front mm in 90 x 80 8 14 x 3 5 8 Wheel tyre dimensions rear mm in 90 x 80 10 16 x 4 10 Type of tyres type Pneumatic Maximum speed km h m p h 12 87 8 Minimum braking distance from maximum speed m ft 3 7 12 13 Minimum braking distance from maximum speed using emergency
26. f the product 3 damage caused to products that were not operated maintained or serviced in accordance with the Owner s Manual 4 to a product or part that has been modified or repaired otherwise than in accordance with the Owner s Manual or with the express written authority of the Company or 5 to normal wear or tear normal maintenance service or periodic adjustments necessitated by normal use In addition to the above the Company shall be under no liability in respect of any defect arising from wilful damage negligence or misuse Rascal Vision Scooter Owner s Manual and Service Record The Guarantees only apply to the original purchaser and are non transferable Except in respect of death or personal injury caused by the Company s negligence the Company shall not be liable by reason of any representation unless fraudulent or any implied warranty condition or other term or any duty at common law or under the terms of the Guarantees for any indirect special or consequential loss or damage whether for loss of profit or otherwise costs expenses or other claims for compensation whatsoever whether caused by the negligence of the Company or its employees or otherwise which arise out of or in connection with the supply of the product s or their use or resale and the entire liability of the Company under or in connection with the products and the Guarantees shall not exceed the price paid for the products Any descriptions sp
27. face Never get on or off on a hill Damage Before driving off check the scooter for damage particularly that which could affect the controls wheels freewheel function and or drive motor Footrest Before switching on the scooter always make sure that your feet are safely on the footrest areas If you drive forward with your feet still on the ground they could become trapped under the scooter and serious injury may result Armrests Do not use the armrests as a support for your entire weight when getting in or out of the scooter Make sure the armrests are lowered and secure before you start off otherwise you may fall out Entanglement Do not wear clothing or carry items on the scooter that could become entangled in wheels or other moving parts whilst operating the scooter Severe injury may result Rascal Vision Scooter Owner s Manual and Service Record Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Warning Battery Charge Level Before driving off always check the battery indicator If you are in any doubt ensure all the batteries are fully charged before starting on a journey Castoring Be aware that if you set off when the front wheels are not straight the initial movement could be partially sideways Power Unless there is an emergency do not switch the power off when moving The Scooter m
28. gineer Please make sure this part is stamped and dated after each service Dealer stamp 1st Service Dealer stamp 2nd Service Dealer stamp 3rd Service Dealer stamp 4th Service Dealer stamp 7th Service Dealer stamp 8th Service Dealer stamp 5th Service Dealer stamp 6th Service Rascal Vision Scooter Manufactured by ELECTRIC cl MOBILITY ai Electric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL Telephone 01460 258100 www electricmobility co uk E and O E Issue 1 04 12
29. iding always have the armrest in the down position Avoid pinching fingers as you lower the armrest If you require more room in the width of the seat undo the knobs at the rear of the seat Fig 6 Slide the armrests in or out to suit Tighten both knobs to lock the armrest width adjustment in place To ensure that the user is sitting centrally the armrests should always be adjusted to be equidistant from the centre of the seat The height of each armrest can also be adjusted To do this locate the arm height locking knobs and loosen each one Fig 7 Raise or lower each arm to the desired height and then lock in position by tightening each knob firmly Warning Never drive with the armrest up or with the armrest knob loose Seat back angle adjustment The seat back angle can be adjusted by 1 Sitting very gently against the back rest and pulling the lever see Fig 8 The seat back will unlock 2 Angle your back to the desired position and then release the lever The seat back will lock in the new position Tip f you wish to flatten the seat for storage use the same lever whilst standing next to the scooter and gripping the seat back with the other hand Pull the lever and fold the seat forwards Warning Make sure you are ready for the seat back to release as you could topple backwards a little if taken by surprise Swivel seat This allows easy access 1 To operate locate the release lever under the seat
30. l servicing Keep all receipts for servicing and repairs with this handbook This may add value when selling the vehicle 3 When the vehicle is due for its annual service make sure you report any concerns you have preferably when you book the service See points to look out for below 4 On completion of the service always test the vehicle before the engineer leaves and make sure you are satisfied with the work carried out Points to look out for e Are there any strange noises from the wheels or does the frame creak when going over rough ground e Is the battery charged up correctly is the full charge green light on after charging e Is the steering tight or is it loose when turning Is there any play in the steering e Are the brakes effective e Is there any damage to spigots or parts related to disassembly e Has anything come loose e Does the vehicle perform as well as it did when it was new e Are there noises or rattles that were not there before e Are there any signs of damage corrosion or cracking CO dM Scooter Diagnostic Functions Your Scooter Controller provides diagnostic information in the form of number and or symbol codes The spanner symbol will appear on the LCD display if a fault is detected and a number in the range 1 to 10 will be displayed Upon switching on the controller conducts a diagnostic test While this test is in progress the spanner symbol will flash This is quite normal Provided th
31. ler in position Fig 17 2 Grasp the seat on both sides and insert the seat post into the seat post tube in the chassis Fig 18 3 Fold the seat back into the vertical position Fig 19 Finally check the scooter is not damaged and it is properly assembled checking that the battery indicator shows the battery is charged the freewheel lever is in the drive position the seat is locked in place and the finger controls operate correctly You are now ready to drive the scooter away 18 Rascal Vision Scooter Owner s Manual and Service Record Battery Charging Warning When charging batteries NEVER smoke or charge batteries in a place where there are naked flames such as gas fired heaters as under exceptional circumstances batteries may give off gases that could ignite and explode If the scooter has been damaged it is possible that the batteries have been affected In this case do not charge the scooter and refer to your dealer for assistance Never charge the scooter outside as the charger is not designed to get wet If the charger appears damaged in any way do not use it and contact your dealer for a replacement Warning Always charge in a dry well ventilated area Warning It is strongly recommended that the mains socket used for charging the scooter is protected by a 30 m A RCD residual current device Many buildings have sockets protected by a system based RCD If you are in doubt as to the level of protection in your charging loc
32. nd others if they are not capable of driving this scooter safely Dealers will advise on the most suitable vehicle from the Electric Mobility range but it is the user s responsibility to ensure that they have the manual dexterity to drive the vehicle adequate sight and hearing to perceive danger in time and can at all times operate the scooter safely in the expected conditions If in doubt we suggest you consult a healthcare professional and your nearest dealer for advice on the most suitable scooter for your particular condition Users should also regularly assess their ability to operate their vehicle safely The Rascal Vision scooter should not be used on slippery surfaces such as grass CB db A Safety Information General Warnings Warning The operation of scooters can endanger the life of the driver or third parties Any driver should always be fully capable of operating this vehicle safely Warning Sitting for long periods may increase the chance of thromboses or pressure sores Users prone to such conditions are advised to take medical advice Warning The Rascal Vision scooter has been designed and tested for drivers with weights up to those in the Technical Specification Sheets These weights should never be exceeded Warning Do not exceed the specification do not modify this scooter or use it other than as a scooter Warning Passengers including children should never be carried Warning Electromagnetic interference may
33. ng tight spaces 9 Bad Weather If it is snowing or icy stay at home Remember that ice snow and slippery surfaces such as manhole covers wet grass and drains could affect braking and steering Use caution at all times 10 Tyres Your vehicle is fitted with pneumatic tyres Should they become damaged they should be replaced by your dealer Do not attempt to replace them yourself 11 Pavements It is illegal to drive at more than 4 m p h on the pavement When driving on pavements and in pedestrian areas make sure you press the tortoise button on the dashboard this will automatically limit the scooter to the maximum legal limit of 4mph Always slow down in crowded areas and take care not to collide with pedestrians 12 Shower Rooms or Washing Never take your scooter into a shower or steam room and never hose or jet wash it down Its sensitive electronics could malfunction if they get wet or damp 13 Immersion Never enter large puddles or areas of water where the depth and or current is unknown Immersion or partial immersion of the scooter may damage it and could leave you stranded Transporting your Scooter Warning Dismantling the scooter involves lifting and handling heavy parts Weights are given in the Technical Specification consider if you need help in handling parts before you try to lift them Your scooter is not designed for unassisted loading into and out of a car or similar vehicle Specialist ramps and hoists are a
34. o get the most from your scooter 2012 Electric Mobility Euro Ltd No liability is assumed with respect to the use of any information contained in this publication While every precaution has been taken in the preparation of this publication Electric Mobility Euro Ltd assumes no responsibility for errors or omissions nor is any liability assumed for damages resulting from the use of information contained in this publication This publication as well as the operational details described herein is subject to change without notice Intended use of the vehicle The Vision scooter is designed for use by adults with a disability up to the maximum recommended weight see Technical Specification Sheet who require a robust comfortable scooter that is ideal for shopping and other visits The Rascal Vision is a medium range 8mph scooter which is suited for travel on public roads when this is required When driven on pavements and other pedestrian areas your scooter should be set on the low preset speed setting max 4 mph see controls section of this manual The Rascal Vision scooter has lighting to enable it to operate in the dark The Vision scooter is intended for use on pavements roads and other hard surfaces The Vision can mount kerbs and obstacles up to the height specified in the Technical Specification Sheet and with careful driving can tackle moderately difficult terrain but high kerbs should be avoided Users could endanger themselves a
35. oing until you reach a level area If you have to start on an incline lean forward and apply power slowly do not start and stop If you are not comfortable about tackling a gradient consider an alternative route Note Always check that the battery level is high going up hill takes a lot of energy If the level drops too low the vehicle will cut out leaving you stranded 5 Hills amp Slopes Going Down Hill Lean back in the seat when going down and turn the speed control dial to low If you are not comfortable about tackling a gradient consider an alternative route Try to avoid crossing slopes always drive straight up or down the slope NEVER BACK DOWN A SLOPE 6 Terrain Do not drive your vehicle across deep soft or slippery terrain for example soft dirt sand or loose gravel You could get stuck Also avoid rutted bumpy ground and try to keep to well prepared surfaces 7 Turning Always slow down before a turn turning at speed can cause the scooter to topple Look in the direction you are travelling If there is a blind corner sound the horn Tip The Rascal Vision Scooter is equipped with an inertia sensor that will automatically reduce the scooter speed during potentially dangerous cornering If you feel power loss during a very tight turn this is quite normal o M 8 Turning Circle Practice manoeuvring your scooter so you can judge the turning circle This is important to avoid tipping off kerbs or for negotiati
36. rging e Check vehicle moves easily in Freewheel Tip 70 save the batteries the scooter controller has a sleep mode which is activated if the scooter is not used but left switched on for some time To reset switch the scooter off and then on again Additional Safety Information Carrying Weight on the Vehicle Handlebars Do not carry or attach anything to the handlebars Anything attached to the handlebars will affect the control of the vehicle Floor Area Do not use the floor area to carry things Loose items may fall off and or obstruct your movement Other Precautions Modifications Unauthorised modifications could result in injury or permanent damage Such modifications will invalidate any guarantees Other Items Only fit approved products or accessories Contact your dealer for further information Child Safety This product is designed to be operated by adults Children should not be allowed to tamper with the controls or play on the vehicle Do not carry children as passengers The product is designed for single person use only Keep all packaging well away from children They could be harmed BO Additional Information Owners Manual Replacement copies are available from Electric Mobility Euro Ltd Canal Way Ilminster Somerset TA19 ODL Telephone 01460 258100 If you are visually impaired please contact the Company to discuss your requirements However you should not drive a vehicle in a public place if you cannot s
37. rled knob clockwise and ensure that it is tight and that the retaining serrations are fully engaged e Adjust the tiller to suit your driving position ensuring the tiller is firmly locked in place before driving off A Warning Before driving always check that the tiller is securely in the upright position Safe steering may be impossible if you do not 12 Rascal Vision Scooter Owner s Manual and Service Record Transferring In And Out Of The Scooter A If you feel at all uncertain about getting in or out of the scooter seek assistance Transferring into the Scooter from the Front Before getting in e Make sure that the scooter is on a level surface and it is not in Freewheel mode e Make sure the brakes are engaged try to push the scooter a little to verify that the brakes are working e Ensure that the inition key is turned off The LCD panel on the dashboard will not be lit or flashing e Ensure that the handlebar tiller adjustment and seat adjustments are fully tightened and that any accessories are properly fitted and secured e The seat should be facing forwards 13 e Adjust the handlebars tiller so that the front wheels are facing forward e Raise one armrest to make access easy Fig 13 You are now ready to get in e Approach the seat from the side and step on to the footrest area of the scooter you should now be standing on the scooter platform facing forwards and with the seat behind you
38. s coupon and send it to the address shown on the back of the manual My Dealer s Company name is Please can have a free no obligation home demonstration Please send me a brochure of the range of products My friend s name is My friend s address is County Postcode My friend s telephone number is If you are visually impaired please contact the Company to discuss your requirements However you should not drive a vehicle in a public place if you cannot see well enough to ensure your own and others safety Postage will be paid by Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA Dealer Information Guarantee Card This section is to be filled out by the Dealer and sent to Electric Mobility Euro Ltd Dealer Product Description Serial No Invoice No Customer Name amp Address County Postcode Telephone No Email address Did you buy on the Internet or through a local dealer Please tick the relevant box Date received at Dealers Postage will be paid by Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA Service Log Notice for the Service En
39. ter and then complete an Initial diagnostic road test Record all defects to be corrected Now check test and complete the following e Wheel bearings wear and lubricate e Wheel alignment and tracking e Pre set soeed knob works correctly e Wear or damage to tyres or wheels e Bodywork fixtures for damage or cracking e Throttle play and adjustment e Built in batteries and internal electrical connections for condition and corrossion e Check all cables for damage abrasion corrosion and that screening is intact Replace as necessary e Lighting check all lighting works e Steering bearing adjust as required e Tiller adjustment functioning wear and damage e All assembly spigots and hooks for wear or damage e Seat mounting for wear or damage e Seat mechanisms locate and operate correctly and spring lever engages Lubricate as necessary e Handlebar alignment e Check motor and gearbox for unusual noise or vibration investigate as necessary Important Note for the Engineer e Electromagnetic brake operation does the scooter slow when the hand control is released Does the brake engage when the scooter is pushed when in freewheel e Emergency hydraulic brake system does the lever operate both pads are the discs and pads in serviceable condition and are any oil leaks present e Freewheel operation e Frame for damage or cracks e General check for corrosion repair or protect as necessary
40. teries need charging urgently the mains plug symbol will appear amp Always fully charge your batteries before setting out on a trip 2 Speed Control This controls the preset top speed of your scooter When the knob is turned anticlockwise to the left this is its slowest speed marked by a tortoise As the knob is turned to the right the speed will increase to a maximum marked by a hare Set the speed before you move off Do not adjust the speed control dial when the vehicle is moving 3 Power On Indicator When the ignition key is inserted into the scooter and turned to the on or I position the LCD panel will illuminate Tip f a spanner symbol and a number in the range 1 10 appears and persists this may indicate a fault A key to the fault codes can be found in the Scooter diagnostic functions section of this manual A common fault is that the scooter has been left in freewheel mode This will be shown by the spanner symbol flashing and the digit 5 being displayed Turn the key to the O or off position disengage the free wheel mode and turn the key back to the on or I position 4 Horn Press the button and the horn will sound if power is on Release and the horn will cease Rascal Vision Scooter Owner s Manual and Service Record 5 Ignition Key Remember to remove the key when not in use Do not leave the ignition on when not in use especially when charging the vehicle Fig 1 Note You may need to press th
41. the scooter to topple and result in severe injury Roads In the United Kingdom Mobility scooters are not permitted on dual carriageways without an additional amber warning beacon being fitted Never take your scooter on a Motorway For more information please refer to the Highway code Driving in Poor Visibility Scooters are not easily seen Always turn your lights on in poor visibility or when travelling on roads Consider wearing a high visibility jacket to warn others of your presence Carrying Items Do not carry or attach anything to the handlebars or controls as this could affect the driving safety Hot Surfaces If the scooter is left out in the sun surfaces could become extremely hot Always try to park the vehicle in the shade Seats in Vehicles This scooter is not suitable for use as a seat for an occupant when in a motor vehicle A Controls Before driving your vehicle it is important to familiarise yourself with the controls Do not attempt to drive the vehicle before reading the rest of this Owner s Manual Ignition key Dashboard Description 1 Battery Indicator This indicator shows the level of charge in the batteries When all segments are shown the batteries are full As the charge level of the batteries depletes so the number of lit segments will drop Note When the vehicle is climbing a steep incline or starting off the level may drop momentarily this is normal g Tip When the bat
42. then back to the On position Driving the vehicle hazards Warning Before driving the scooter you should be aware that under certain circumstances it could become unstable and tip over Your scooter has been designed to operate on hard even surfaces and should not be used on very rough or rutted terrain Do not exceed the maximum safe slope recorded in the Technical Specifications 1 Getting on and off the vehicle When getting on make sure that the vehicle is on level ground and not in freewheel mode Ensure that the armrests are secure When getting off park on level ground turn off the ignition and remove the key before leaving your seat Make sure you get off the vehicle in a safe area 2 Tiller Position Drive with the tiller in an upright position that feels comfortable with the controls in easy reach 3 Kerbs and Obstacles Try to avoid kerbs and obstacles Never ride up or down kerbs or obstructions higher than that in the Technical Specification Sheets Always tackle obstacles head on Use ramps wherever possible and ensure that all wheels will fit on the ramp Always try to avoid crossing a slope If you have to cross a slope take great care to avoid tipping Never make sharp turns on slopes or back down a slope 4 Hills amp Slopes Going Up Hill Lean forward when going up Make sure you have enough speed to climb the slope Do not stop or turn the vehicle around If you have to turn while climbing an incline keep g
43. this there is a Freewheel Device fitted The Freewheel device allows the vehicle to be pushed without power To activate first locate the lever When standing behind the scooter it is located on the right hand side of the rear of the vehicle see Fig 3 Make sure the On Off ignition key is in the off position Move the lever FORWARD The vehicle can now be pushed in Freewheel Move the lever BACK to engage drive The vehicle is now braked This is the normal operating position IF YOU ARE NOT COMPLETELY SURE OF THIS FEATURE CONTACT YOUR DEALER BEFORE OPERATING THE SCOOTER NOTE To avoid excessive strain on the tiller handlebar assembly never push or pull the scooter in freewheel mode if a user is on board Push the lever FORWARDS to engage freewheel mode Pull the lever BACKWARDS to engage Drive mode Warning If the freewheel device is in freewheel mode the braking is disabled Never select the freewheel mode if the Scooter is on a slope or could be pushed onto a slope Brakes There are 3 braking systems The first works with the finger controls When the finger control is released the scooter will automatically brake and bring the scooter to a stop When the scooter stops the automatic parking brake will engage This will stop the vehicle rolling forward or backward When you start the brake will automatically disengage If the battery should go flat the brakes automatically engage Note that even when freewheel is selected
44. vailable for transferring the scooter into and out of a vehicle Contact your dealer for advice on how best to transport your scooter in your particular vehicle Warning Pinching or Crushing Be careful to avoid being pinched or having your hands crushed when lifting or handling parts Wear gloves whenever possible Special attention should be paid when raising and lowering armrests or rotating handling the front wheels when dismantling or during re assembly for transportation in a vehicle Warning This vehicle is not suitable for use as a seat for an occupant in a motor vehicle Warning Do not stand the scooter up on its ends or sides as it may become unstable and topple causing an injury To transport your scooter you will need specialist lifting equipment and or ramps Your dealer will be able to advise you on the best solution for your particular needs It is possible to fold the tiller down and either fold the seat forwards or remove it completely for storage or to assist in loading into a vehicle using ramps or a hoist 16 Rascal Vision Scooter Owner s Manual and Service Record To remove the seat 1 Fold the seat back flat and grasp the seat as shown Fig 14 and lift it away from the scooter frame Tip Removing the seat may be easier if you first use the seat swivel function to rotate the seat so it is at 90 to the scooter before lifting To fold the tiller 1 Having first removed the seat loosen the tiller thumb wheel
45. y to fall out or become entangled in the scooter wheels or other mechanisms 10 Ensure your feet are securely on the footrest areas 11 Check you have adjusted the seat as instructed in this manual 12 Make sure the way ahead is clear 13 Switch on the power Check the battery level indicator on the LCD panel is showing a high charge level 14 Speed Control Set the speed control to a low setting 15 Gently actuate the finger controls either forward or reverse and steer in the direction required The vehicle will now move off The further you push the paddle either forward or reverse the faster the vehicle will go 16 To brake return the paddles to the starting neutral position If you become unsure or feel unsafe release the paddles immediately Note Never push or pull both paddles at the same time as you may damage your scooter s control system and cause it to behave erratically 17 As you get accustomed to the power you can increase the speed 14 Rascal Vision Scooter Owner s Manual and Service Record 18 Switch off when not in use To conserve your batteries and prevent the vehicle accidentally moving always switch off the power when your Scooter is not in use On Off or ignition key Tip f you do leave your scooter switched on for a prolonged period of time without using it it will enter a sleep mode to conserve power To reactivate the scooter the On Off key will need to be turned to the Off position and
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