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        2305 c200 User Guide 3.9br
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1.    s easier to  remember  Remember to change your PIN straight  away if you think someone might have found out  what it is  You will need your old PIN to enter the  programming mode  so if you have forgotten it or  can   t find it  contact the Helpdesk  For contact  details  see page 2       Start programming  if you haven   t already    2 Press QQ OO    The display willshow SET 7G         3 Enter your new PIN    If you make a mistake  finish entering a number then  enter your new PIN again     4 Press      The display will flash once to confirm your new PIN is set     5 Program another feature or lock the  programming lock  remove the key and replace  the handset     Setting the dialling mode    The normal setting is TouchTone    dialling  If the  dialling tone doesn   t stop when you dial a number   switch to Pulse dialling and try again       Start programming  if you haven   t already    2 Press QQOOO    The display will show the current dialling mode     3 Press Memory 3  to change the  dialling mode       4 Press        The display will flash once to confirm the dialling  mode is set     5 Program another feature or lock the  programming lock  remove the key and replace  the handset     Troubleshooting    Use this section to help you try to solve any problems you may have with your payphone     If you should  there is no dialling tone try resetting your payphone   1 Lift the handset  2 Unlock the cash box lock and lift the cover  3 Press the reset button  The button is 
2.  2001    Bre  ep f  m  BT Contour 200       User guide       Contents    Everyday features   Making and answering calls   Making a normal payphone call          4  To call a pre programmed memory  NUMBER afaa teach Oars aiaa 5  To make another call                5    To redial the last number you dialled    5   Making a call usinga Memory button  5  Making an Owner call using your PIN     6  Making an Owner call using    your programming key                 6  Answering calls               ee ee eee 7  Money   Emptying the cash box                 8  Checking the total money taken using   your PIN oc ssc ates des beeline detec 9  Checking the total money taken using   the programming key                  9  Extra features   How to get started                4  11  Barring   Barring certain outgoing calls           12  Barring calls made with fake coins   OF tokens  320356 bic ode Slaw cage aes 13  Barring incoming calls                 14  Setting the ringer switch               15  Barring old coins from being used       16    Call handling   Withholding your number              17  Setting the identification tone          18  Setting the Operator tone              19  Setting the privacy feature             20  Setting an automatic switchboard code  21  Setting a manual switchboard code     22  Removing a switchboard code          23  Charging   Setting call charges                   24  Setting the minimum fee              25  Programming new coins or tokens       26  Pro
3.  Enquiries on  192 or 153   Calls to any other countries  Calls to Australia  New Zealand   Singapore and Hong Kong  Calls to America  Canada and  the Caribbean   Calls to Europe   Calls to the Republic of Ireland  on numbers beginning with  00353   Calls to information services   eg numbers beginning with 090  Calls to mobile phones   Calls outside your local area   eg numbers beginning with   01 and 02   Calls to local phone numbers  and local rate numbers     eg numbers beginning with  2 to 9  and 0845 numbers    Extra features   Barring    Barring calls made with fake coins  or tokens    If you   re having a problem with people using fake  coins or tokens  known as slugs  you can program  your payphone to reject them       Start programming  if you haven   t already    2    Press BOO     The display willshow TORKENAT    Press QQ    The display will show SLUG    Insert the slug 8 times  The display willshow SLUG G4    Program another feature or lock the    programming lock  remove the key and replace  the handset     13    Extra features   Barring     1   Start  programming       Barring incoming calls    You can stop your payphone accepting any incoming    calls        Start programming  if you haven   t already  2 Pres QOO    The display will show ANSWER x   if incoming calls are barred    or ANSUER v   if incoming calls are allowed     3 Press Memory 3  to change the setting       4    Press      The display will show SET RINGER SWITCH GN  if incoming calls are allowed 
4.  O ce eel eee eis  Languages   for display messages       Memory buttons   programming               Minimum fee  setting    Money   checking                  resetting                 Next call   makinga                Operator tone   setting             0    Owner calls  PBX   see Switchboard  Payment timer   setting  PIN   changing    Privacy   setting              0  20  Programming             11  Programming keys       2 37  Reset button              35  Resetting                 35  Ringer switch              15  Serialnumber              2  Slugs   barring             08  13  Switchboard   removingacode         23   setting an automatic   CODE i a Putian aih 21    setting a manual code     22  Time    changing               32  Tokens   programming new        26   programming fake        13    Withholding your number    17    39    
5.  and use  Memory 3 to increase the value or Memory 4 to decrease  the value  If you choose this option  the caller will only  have to put in the fixed fee     the payphone will not ask for  more money no matter how long the call is     Press      The display willshow                If you would like to program another exception code   repeat steps 5 to 6     Program another feature or lock the  programming lock  remove the key and replace    the handset   e handse 27    Extra features   Charging    Q     Start    28       Cancelling exception codes    You can cancel any of the exception codes you have  previously set       Start programming  if you haven   t already    2 Press QQOO    The display will show any  exception codes you have  previously set    Press Memory 3 to scroll up  through them and Memory 4  to scroll down through them         3 Press REDIAL when you come to the exception  code you want to cancel    4 Press      The display will flash once to confirm the code is  cancelled     5 Program another feature or lock the  programming lock  remove the key and replace  the handset     Charging for calls to Directory  Enquiries    If you do not have a payphone line  you can choose  to charge for calls made from your payphone to  Directory Enquiries  If you don   t do this  you will  have to pay for the cost of any calls made to  Directory Enquiries       Start programming  if you haven   t already    2 Press OOO    The display willshow FEE   0 00    3 Toset the fee fo
6.  or SET RINGER SWITCH OFF    if incoming calls are barred     If you have barred incoming calls  switch the  ringer volume to Off     see next page for details    If you leave the ringer volume on High or Low  the  payphone will ring every time someone calls  even if you  have barred incoming calls  but you will not be able to  answer     Program another feature or lock the  programming lock  remove the key and replace  the handset     Setting the ringer switch    You can switch the ringer off or switch the volume  between high and low     You will need the programming key  Unlock the cash box and lift the cover    2 Switch the ringer to the volume you  want     you can choose high  low or off    3 Close the cover and lock the cash box  HIGH LOW                                                    Extra features   Barring       15    Extra features   Barring     Q   Start  programming       Barring old coins from being used    You can stop a coin from being used to make calls   for instance if the design changes or it is withdrawn  from circulation       Start programming  if you haven   t already    2    Press 9 O008  The display will show EGIN IGP v  to show that 10p coins are allowed     Press Memory 1    to choose the coin ese  N  you want to bar    Press Memory 3  to stop the coin  being used       The display willshow COIN 10P x  to show that the coin is barred     Press      The display will flash once to confirm the coin has  been barred     Repeat steps 3 to 5 until yo
7. EC Declaration of Conformity    We  Marconi Interactive Systems   Of  Carr Lane  Chorley  Lancashire  PR7 3JP UK  Declare that model number  Contour 200   Equipment  Coin payphone for customer  British Telecom    Network connection type  PSTN Class 1 2  is  are  in conformity with the requirements of the R amp TTE directive     Directive 1999 5 EC of the European Parliament and of the Council  9 March 1999    Compliance is achieved by conformity to the following     EN60950  1992  Generic Safety   EN55022  1998  EMC Generic Emissions   EN55024  1998  EMC Generic Immunity     Authorised by    CM bore  Colin McArdle  V P  Product Development  on behalf of MIS     Date of issue 15 June 2001    APPROVED  for connection  to the telecommunications  systems specified in  the instructions for  use subject to  the conditions set out  in them     The Payphone Contour 200  conforms with European Directive  R amp TTE 1999 5 EC    eth    Offices worldwide    The telecommunications services described in this publication   are subject to availability and may be modified from time to time   Services and equipment are provided subject to British  Telecommunications plc   s respective standard conditions of contract   Nothing in this publication forms part of any contract        British Telecommunications plc 2001   Registered office  81 Newgate Street  London EC1A 7AJ  Registered in England No  1800000   Produced by BT Payphones   Designed by Enterprise IDU   Printed in the UK    PHME 38015 9
8. cker     you will need to press quite hard  The front of the  display cover will come out slightly  It is best to slide  something flat under this corner and gently lever the  display cover out     Extra features   Payphone settings    10 Write the name of the business or service in the  space on the card    11 Replace the card and press the display cover into  place until it clicks    12 Program another feature or lock the  programming lock  remove the key and replace  the handset     31    Extra features   Payphone settings     Q   Start  programming    At  e    32       Setting the time and day    Your payphone uses the time and the day to set   call charges  so it is important that it is set correctly   You will need to change the time on your payphone  when the clocks go forward in spring and back in  autumn         Start programming  if you haven   t already    2 Press QQOOO  The display willshow TINE  and the current time    3 Check the time is correct  the payphone uses the   24 hour clock   To change the time  you can       move the time forward  by pressing Memory 3       move the time backward  by pressing Memory 4       enter the current time using  the number keys        4 Press      5 Press QOO    The display will show the current day     6 Check the day is correct  To change the day   you can      move the day forward  by pressing Memory 3      move the day backward  by pressing Memory 4        7 Press      8 Program another feature or lock the  programming loc
9. e it dials the phone number     21    Extra features   Call handling     Q   Start  programming       Setting a manual switchboard code      Start programming  if you haven   t already    2 Press QQOO    The display willshow PBX CODE       Enter the code    Press      The display willshow AUTGNATIC    5 Press Memory 1 A N    The display willshow USER KESED    Press      The display willshow EXTENSION      Press the first digit of your extension numbers  This will tell the payphone which extensions it may call     Press    The display willshow PBX CODE    with the code number  you programmed to confirm your choice     Program another feature or lock the  programming lock  remove the key and replace  the handset     Removing a switchboard code        Start programming  if you haven   t already    2 Press QQOO  The display willshow PBX CODE    with the number you  programmed     3 Press REDIAL  The display willshow PBX CODE       4 Press    The display will show PBX    5 Program another feature or lock the  programming lock  remove the key and replace  the handset     Extra features     Call handling    235    Extra features   Charging    Setting call charges    You can choose which rate your payphone will charge     1  calls at  The rate decides the number of seconds  Start callers get for 10p  It is first set to charge rate 100   programming but you can choose any rate from 20 to 500  The  table on the right shows how many seconds callers  EK will get for 10p at some example c
10. gramming exception codes          27  Cancelling exception codes            28    Charging for calls to Directory Enquiries 28    Payphone settings   Setting the payment timer             29  Programming the Memory buttons     30  Setting the time and day               32  Using different display languages        33  Changing your PIN                   34  Setting the dialling mode              34  Troubleshooting               35  Technical information          38  Index    39    Important information    Make a note of your BT Contour 200  Payphone serial number which is  printed on the bottom of your phone    E    Your cash box key number    O    Your programming key number    If you need any help  please visit our  website at www bt com payphones    If you need to contact us  please send  an email with your query to  product help payphones bt com   or call the Payphone Helpdesk free on  0800 25 25 41 and we will be pleased  to help you  Lines are open Monday to  Saturday  8am to 6pm     If you need replacement cash box  keys  please call the Tetrel Key  Helpdesk free on 0800 373 085     If you would like to speak to our Sales  Team  please call the Payphone Sales  Desk free on 0800 11 55 11  Lines  are open Monday to Friday  8am to  6pm and Saturday from 9am to 2pm     Everyday features    These are the most common features and functions   which you will probably use most often  For any other  features  see the Extra features section on page 10     Making and answering cal
11. harge rates        Start programming  if you haven   t already    2 Press QQOO    The display will show the current charge rate   To change the charge rate  you can        increase the charge  rate by pressing  Memory 3        decrease the charge  rate by pressing  Memory 4           enter a charge rate  using the number keys     3 Press      The display will flash once to confirm the setting        4 Write the new charges on your payphone notice    24    5    Program another feature or lock the    programming lock  remove the key and replace                               the handset   Type of call Number of seconds callers get for 10p at  some example charge rates  Band Rate 75 100 150 200  Local Daytime 73 3 55 0 36 7 27 5  Cheap 73 3 55 0 36 7 27 5  Weekend 73 3 55 0 36 7 27 5  National Daytime 73 3 55 0 36 7 27 5  Cheap 73 3 55 0 36 7 27 5  Weekend 73 3 55 0 36 7 27 5  Mobile Daytime 10 7 8 0 5 3 4 0  Cheap 16 0 12 0 8 0 6 0  Weekend 16 0 12 0 8 0 6 0  Premium Daytime 8 0 6 0 4 0 3 0  Cheap 9 3 7 0 4 7 3 5  Weekend 9 3 7 0 4 7 3 5  Eire Daytime 10 7 8 0 5 3 4 0  Cheap 14 7 11 0 7 3 5 5  Weekend 14 7 11 0 7 3 5 5  Europe Daytime 8 0 6 0 4 0 3 0  Cheap 8 0 6 0 4 0 3 0  Weekend 8 0 6 0 4 0 3 0  America Daytime 10 7 8 0 5 3 4 0  Cheap 10 7 8 0 5 3 4 0  Weekend 10 7 8 0 5 3 4 0  Asia Daytime 8 0 6 0 4 0 3 0  Cheap 8 0 6 0 4 0 3 0  Weekend 8 0 6 0 4 0 3 0  World Daytime 2 7 2 0 1 3 1 0  Cheap 2 7 2 0 1 3 1 0  Weekend 2 7 2 0 1 3 1 0    Setting the minimum fee    You can choose 
12. he cash box key or the  programming key    the dialling tone won   t go away    you get a message when you are  dialling saying    This service is not  available  Please contact BT        the previous solutions don   t work    you have a problem not covered in  this section    you should    contact the Helpdesk   contact the Helpdesk     call the Tetrel Key Helpline on 0800 373 085  You will need the key  number or the serial number of your payphone  These numbers  should be written on page 2  If you did not write the numbers  down  you will find the serial number on the bottom of the  payphone  There is a charge for replacing cash box keys and  programming keys     try setting the dialling mode to the other option  pulse or tone       see page 54  lf you find that you have to set it to pulse   to make the dialling tone go away when you are dialling  contact  the Helpdesk  For contact details  see page 2     check whether you have programmed your payphone to withhold  your phone number   see page 17  If you have a payphone line   this service is not available and should be switched off     try resetting your payphone   see page 55     please contact us the Helpdesk     for contact details  see page 2     37    38    Technical    Protecting against vandalism  and theft    Your Payphone Contour 200 is designed  for use in constantly supervised and  sheltered sites  It is not recommended for  locations where there is any risk of  vandalism or theft     Connecting to the BT Netwo
13. how much callers will need to put  into the payphone to start their call  The minimum  fee will automatically adjust to reflect the time and  day of the call  and the distance of the call         Start programming  if you haven   t already    2 Press QQOOO    The display will show the current minimum fee     3 To change the minimum fee  you can      increase the fee by  pressing Memory 3        decrease the fee by  pressing Memory 4        Press      The display will flash once to confirm the minimum  fee is set     Program another feature or lock the  programming lock  remove the key and replace  the handset     Extra features     Charging    25    Extra features   Charging i E  Programming new coins or tokens    You can program your payphone to recognise and   1  accept new coins or tokens  For example  if you want    Start the payphone to accept tokens from a games  programming    4 Continue to insert coins or tokens until the  display shows TOKEN A   0 08    machine  you can decide how much they will be    worth and the payphone will accept them  The ifthe display shows as    instructions below will ask you to insert eight of the the new coin or token is too similar to an existing coin  new coins or tokens  It is better to use eight different and can   t be used   ones rather than the same one eight times  so that  the payphone recognises the slight differences in the 5 Toset the value of the coin or token  you can  coins or tokens      increase the value by  If the new c
14. isplay will flash once to confirm the privacy feature  is set     on the other phone     5 Program another feature or lock the  programming lock  remove the key and replace    2 Press QQ O O the handset     The display willshow PRIVATE v        Start programming  if you haven   t already    if privacy is on  or PRIVATE x    if privacy is off        20    Extra features         Call handling  Setting an automatic switchboard    code    If your payphone is connected to an internal    To ch the length of th  switchboard  you can choose whether the payphone 6 To change the length of the pause  you can    will dial an access code such as 9 for an outside line      increase the pause by   or whether callers will have to dial it themselves  pressing Memory 3   If callers have to manually dial a code between 2 and 9 for an   decrease the pause by  pressing Memory 4     outside line  the payphone will charge the call at local rates   For more information  contact the Helpdesk  For contact  details  see page 2           Start programming  if you haven   t already    2 Press QO 7 Press      The display will show PBX CODE   The display will show  gaa  and the code number  3 Enter the code you programmed to confirm your choice   4 Press   8 Program another feature or lock the  The display will show AUTOMATIC programming lock  remove the key and replace  the handset   5 Press      The display will show PAUSE 3 5    This is the length of time the payphone waits to get an  outside line befor
15. just above the hinge and is marked by a label  You will need  a matchstick or a similar object to press it   4 Close the cover and lock the cash box  5 Replace the handset  6 Check the payphone still shows the correct time and day      see page 52   your payphone does not ring check   that the ringer switch is on    see page 15  that you have not barred incoming calls  that you don   t have too many phones connected to the line  there is nothing on the display try resetting your payphone   see instructions above     35    Troubleshooting    If    the display shows    PIN     the display shows    EMERGENCY       acoin has become jammed    the display shows    BARRED       the payphone won   t take coins    56    you should    check you have locked the programming lock and removed the key     check   that the cash box is not full  that the coin slot is not jammed     try sharply tapping the side of the payphone  or gently shaking it   Once you have dislodged the coin  you will have to reset your  payphone   see page 55     check that the payphone allows the type of calls you are trying to  make   see page 12  If the payphone is programmed correctly but  still shows BARRED  contact the Helpdesk  For contact details   see page 2     check   that the cash box is not full  that the coin slot is not jammed    If this doesn   t work  try resetting your payphone     see page 55     Troubleshooting    If    you forget your new PIN  you forget the payphone   s original PIN    you lose t
16. k  remove the key and replace  the handset     Using different display languages    You can set up your payphone so callers will be able  to choose to see the display messages in English   French  German  Italian  Spanish or Welsh     If you choose this option  you will not be able to  program a phone number into the Memory 4  button       Start programming  if you haven   t already  2 Press QOO   The display will show LANGUAGE v   if the languages are on   or LANGUAGE x   if the languages are off     3 Press Memory 3  to change the setting       Extra features   Payphone settings    Press      The display will flash once to confirm your choice     Lift the cover    Push the display release lever to release the  display cover    The lever is under the sticker marked DISPLAY  RELEASE  Press the part of the lever under the D of the  sticker     you will need to press quite hard  The front of the  display cover will come out slightly  It is best to slide  something flat under this corner and gently lever the  display cover out     Turn the card round so the section with the flags  will be next to Memory 4    Remember to write any memory numbers you have  programmed into the other 5 spaces     Replace the display cover and press until it clicks  into place    Program another feature or lock the  programming lock  remove the key and replace  the handset     335    Extra features   Payphone settings    34    Q     Start       Changing your PIN    You can change your PIN to one that
17. ls   These instructions will tell you how to use the  payphone for making and answering normal calls   and for making Owner calls     If you want to make an Owner call     where you don   t  have to put in any cash and the calls you make are  charged to your normal phone bill     you will find the  instructions on page 6     Money   These instructions will tell you how to empty the cash  box  find out the amount of money the payphone has  taken  and reset the counter to   0 00      gt  page 4     gt  page 8    Everyday  features   Making and  answering calls    Making a normal payphone call    Before you make a normal payphone call  make sure  you have enough cash ready  Put in the money as  soon as your call is answered or the call will be  disconnected        Lift the handset  The display willshow PLEASE DIAL    Dial the number  The display will show the number as you dial it     Wait for your call to be answered    As soon as your call is answered    put your money in   You will need to insert coins to at least the value shown  on the display  The payphone uses the code dialled and  the time and day to calculate the minimum fee     The payphone will accept 10p  20p  5Op and   1 coins   and any other coins or tokens you program it to accept   see page 26 for instructions      As you talk  keep an eye on the display    The display will show how much money you have left   20 seconds before the money runs out  the display will  flash and you will hear a series of beeps  You ca
18. n add  more money at any time during the call  but remember  that the payphone does not return any unused coins     Everyday  features   Making and  answering calls    To make another call with your remaining  money  don   t hang up        Press NEXT CALL        Dial the number  If you dial the number incorrectly  press NEXT CALL and  dial the number again         Wait for your call to be answered       To call a pre programmed  memory number  you   Press 3 to speak   will need to lift the handset   and press the appropriate   Memory button  Wait for    your call to be answered  To redial the last number you dialled   As soon as your call is don   t hang up  answered  put your    Press NEXT CALL when you hear the    money in  engaged tone     Press REDIAL       Everyday  features   Making and  answering calls    This feature  canbe  activated by  following the  instructions  and using  either your  PIN or the  programming  key     It is best to use  your PIN for  the features  where you  have a choice  of methods  as  it is easier and  more secure     Making an Owner call Making an Owner call   using your PIN using your programming key  Lift the handset 1 Lift the handset  Press   2 Unlock the programming lock and leave the key  The display will show PIN in the lock    Enter your PIN 3 Press NEXT CALL    4 Lock the programming lock and remove the key  The display willshow GUNER CALL    Press NEXT CALL  The display willshow GUNER CALL    5 Dial the number     you do not need t
19. n codes  Cancelling exception codes   Charging for calls to Directory Enquiries    Setting the payment timer  Programming the Memory buttons  Setting the time and day   Using different display languages  Changing your PIN   Setting the dialling mode    Page    12  13  14  15  16    17  18  19  20  21  22  23    24  25  26  27  28  28    29  30  32  33  34  34    How to get started    You will need to use these instructions to  start the programming mode when you  want to change any of the extra features   Once you have started the programming  mode  you can change as many features as  you like as long as you don   t hang up  If you  hang up before you have finished  programming  you will find a diagram to  remind you how to start the programming    mode in the left margin of every other page     You will need the programming key    1 Lift the handset    2 Unlock the  programming lock  and leave the key in  the lock       The display will show PIN    53 Enter your PIN   4 Press    The display willshow MONEY  If it still shows iN  the PIN was incorrect        try entering it again  If you enter the wrong PIN more  than once  contact the Helpdesk  For contact details   see page 2     5 Choose the feature you want to program and    follow the instructions on the following pages     Extra features   How to get started    11    Extra features     Barring    12    Q     Start       Barring certain outgoing calls    You can choose to prevent calls being made from  your payphone to ce
20. ng the programming key    You will need the programming key  Lift the handset    Unlock the programming lock and leave the key  in the lock    Press QOO   The display willshow fiGNEY   If it does not  hang up    lift the handset and try entering QOO again     Press   to see how much money the payphone  has taken since it was last reset     After the last step of either method  you can  reset the amount to   0 00   Press    then      The display will flash once to confirm that you have  reset it to   0 00     Everyday  features   Money    This feature  can be  activated by  following the  instructions  and using  either your  PIN or the  programming  key     It is best to use  your PIN for  the features  where you  have a choice  of methods  as  it is easier and  more secure     10    Extra features    You can use these features to personalise your    BT Contour 200 Payphone for your precise needs     Type of feature    Barring    Call handling    Charging    Payphone settings    Features    Barring certain outgoing calls   Barring calls made with fake coins or tokens  Barring incoming calls   Setting the ringer switch   Barring old coins from being used    Withholding your number   Setting the identification tone   Setting the Operator tone   Setting the privacy feature   Setting an automatic switchboard code  Setting a manual switchboard code  Removing a switchboard code    Setting call charges   Setting the minimum fee   Programming new coins or tokens  Programming exceptio
21. o put any    Dial the number     you do not need to put any money in when your callis anaueted    money in when your call is answered  6 To make another call  don   t hang up      Press NEXT CALL      Dial the number    To make another call  don   t hang up      Press NEXT CALL      Dial the number        When you have finished your calls  hang up   The payphone will then be ready to make normal  payphone calls     When you have finished your calls  hang up   The payphone will then be ready to make  normal payphone calls          NEXT  a  REDIAL    O    VOLUME    Answering calls    When your payphone rings  you just need to lift  the handset to answer the call    The caller will hear a series of beeps which will let  them know they are calling a payphone                              Everyday  features   Making and  answering calls    Everyday  features     Money Emptying the cash box    You will need the cash box key        1 Unlock the cash box and pull it out  You can pull  it out partway or take it out completely     Empty the cash box    Replace the cash box and lock the cash box lock              Checking the total money  taken using your PIN    Lift the handset  Press       The display willshow PIN    Enter your PIN    Press QQQ    The display willshow MONEY    Press   to see how much money the payphone  has taken since it was last reset    Press   again to see how much money the  payphone has taken  since it was first  used           Checking the total money taken  usi
22. oin or token is too similar to an existing pressing Memory 3  coin  the payphone will not be able to accept it      decrease the value by  pressing Memory 4       Start programming  if you haven   t already   giieraiehieueng the    2 Press QOOO number keys     The display willshow TOKEN AT       6 Press      If you would like to program another coin or token   repeat steps 5 to 6     3 Insert the first coin or token  The display willshow TOKENA2    7 Program another feature or lock the  programming lock  remove the key and replace  the handset        26    Programming exception codes    Your payphone uses the first few digits of any number  dialled to determine the charge rate for the call    You can program exceptions to the normal settings   For instance  you could set a certain rate for  international calls     Q Start programming  if you haven   t already    2 Press QOQO D    The display willshow                If you have previously  entered exception codes   press Memory 3 or  Memory 4 to move  through the list     3 Enter the number    You can enter up to 6 digits        4 Press    The display willshow BARRED    Extra features   Charging    the different call  charge types    Press Memory 1  to move through  ese  N a     ff    The different call charge types are  BARRED  FREE  FEE    0 50  DIR ENQ  WORLD  ASIA  AMERICA  EUROPE   EIRE  PREMIUM  MOBILE  NATIONAL AND LOCAL     Ifyou want to charge a fixed fee for a type of call   regardless of the length  go to FEE   0 50
23. or lock the  programming lock  remove the key and replace  the handset        Setting the Operator tone    When anyone dials 100 from the payphone  the    Operator will hear a tone which tells them that the    call is from a payphone so they won   t directly  connect or transfer calls for the caller  You can  choose to turn this tone off  although BT  recommend that you leave it on         Start programming  if you haven   t already  2 Press QOQO   The display willshow GP TONE y   if the tone is on   or GP TONE x    if the tone is off            Press Memory 3  to change the setting  Press      The display will flash once to confirm the Operator tone  has been changed     Program another feature or lock the  programming lock  remove the key and replace  the handset     Extra features   Call handling    19    Extra features   Call handling    Setting the privacy feature       tea have acute phone pula to ah same 3 Press Memory 3   1  ine as your payphone  you can transfer cal So tochangethe seking  Start between them  but this also means that it   s possible  programming for calls made on one phone to be overheard on the  other    az If you don   t want to transfer calls and you would  prefer that people can   t overhear calls on the  payphone  switch the privacy feature on  The default  setting for the privacy feature is off    4 Press      If you want to transfer calls to the payphone  make sure the            payphone handset is lifted before you put down the handset Th e d
24. r a call to Directory Enquiries   you can        increase the fee by  pressing Memory 3        decrease the fee by  pressing Memory 4    You may want to  charge around 50p for a  call to Directory Enquiries     4 Press        The display will flash once to confirm the fee is set        5 Program another feature or lock the  programming lock  remove the key and replace  the handset     Setting the payment timer    You can adjust the length of time callers have to put  money in before the payphone disconnects them   The factory setting is 39 seconds after you have  finished dialling       Start programming  if you haven   t already    2 Press QQO   The display willshow TIMEOUT 39    to show the factory  setting of 59 seconds     3 Tochange the length of time  you can      increase the time by  pressing Memory 3      decrease the time by  pressing Memory 4      enter a time using the  number keys        Press      The display will flash once to confirm the length of time  has been set     Program another feature or lock the  programming lock  remove the key and replace  the handset     Extra features   Payphone settings    29    Extra features   Payphone settings    30     Q   Start  programming       Programming the Memory buttons    You can program up to four memory numbers  such  as a local taxi firm  into the payphone  The caller just  has to press a memory button to dial the number         Start programming  if you haven   t already    2    Press QOO    The display will sho
25. rk  The Payphone Contour 200 is approved   to provide a public payphone service    for multi frequency  tone  and loop  disconnect  pulse  dialling    for inductive coupling to appropriate  hearing aids    for call barring   for use with compatible     PBXs     PABXs       key systems       dealerboards       keyand lamp units        automatic call distributors which  provide a BS6312 compatible port  and meet the requirements for  simple phones  Your supplier will  be able to provide you with a list of  compatible apparatus     Maintaining your Payphone  Contour 200    Keep the Payphone clean and make sure  that the coin slots are always free of  obstructions     Do not polish the keypad     Requirements for payphone  notices    OFTEL Regulations require you to display  a payphone notice which gives the  following information     details of limitations of access to the  100 Operator service    what happens to unused coins   the minimum payment to make a call  the method of payment   the full postal address of the location  of the payphone   the person who should be contacted  about caller complaints   how calls are charged   an indication that 999 and 112 calls  are free    a warning that calls may be overheard  where other extensions are connected  to the same line     VAT liability    If you are registered for VAT  you will   be required by HM Customs and Excise  to account for the VAT on the cash you  collect in your Payphone Contour 200     Liability for calls    You mus
26. rtain types of numbers     Ifa new phone code is launched and your payphone shows  BARRED when you dial the new code  it is because the  payphone does not recognise the code  You will need to  program the new code as an exception code  using the  instructions on page 27    If the payphone says a number is barred when it shouldn   t be   contact the Helpdesk  For contact details  see page 2     For information about the types of calls you can bar  and the settings on your payphone when you first  get it  see the table on the right         Start programming  if you haven   t already    2 Press QQOO    The display willshow FREE v    3 Press Memory 1  to choose the  type of call you  want to bar or allow   and keep pressing it  to scroll through the  choices       Press Memory 3   to bar or allow calls  The display will show   the call type and whether  it is barred or unbarred   eg  PREMUM s   to confirm the setting you  have chosen    Press      The display will flash once to confirm the barred and  unbarred numbers have been set            EXT CNL         Repeat steps 3 and 4 until you have finished    Program another feature or lock the cash box   remove the key and replace the handset     Call type  FREE  OPERATOR  DIRENQ    WORLD  ASIA    AMERICA  EUROPE  EIRE  PREMIUM  MOBILE    NATIONAL    LOCAL    barred X  unbarred       y    X    types of calls barred    Calls that are normally free    eg 0800 and 0500 numbers  Calls to the Operator on 100  and 151   Calls to Directory
27. t pay all the BT call charges   Calls are charged at standard BT rates     You can set the rate that you charge  for calls made from your Payphone  Contour 200     You might want to use the money you  collect to contribute to the call charges  and rental charges     BT Chargecard calls    Calls made with a BT Chargecard which is  charged to your Payphone Contour 200   s  phone number will be charged on your  phone bill in the normal way  You will not  be charged for calls made with other BT  Chargecards     Index    Barring  calls made with fake coins 13  incoming calls           14  outgoing calls           12  Calls  answering             4  7  barring              12 14  making              05  4  making another call        5  making Memory calls       5  Owner calls               6  redialling                5  without coins             6  Cash box key            2 37  Cash box tray  emptying                8  Charges  Fates aie tele ees 24  setting sc cee necon ausis 24    Coins  jammed                36  programming new        26  barring e sabana waaa 16  when to putin            4  Day  changing               32  Dialling mode  Setting  wedi aeaesdwus 34  Dialling tone  no           35  Directory Enquiries         28  Display  problemswith           35  setting languages        33  Display cover  removing             06  31  Exception codes  programming            27  cancelling               28    Helpdesk contact details     2  Identification tone  setting    Keys  
28. u have finished    Program another feature or lock the cash box   remove the key and replace the handset     Withholding your number    If your payphone is not on a payphone line  it may    display your number to people you are calling     You can withhold your number to stop it from being    available for people to call the payphone back     This service is not available on payphone lines        Start programming  if you haven   t already    2    Press QOO    The display willshow WITHHELD s  if your number is withheld  or WITHHELD x    if your number is not withheld     Press Memory 3  to change the setting          EXT CALL    O    Press      The display will flash once to confirm this service is set     Program another feature or lock the  programming lock  remove the key and replace  the handset     Extra features     Call handling    17    Extra features   Call handling    Setting the identification tone       D Callers to your payphone will hear a tone to tell them 3 Press Memory 3  Start that they are calling a payphone  BT Operators will to change the  programming recognise this tone and will not connect reverse setting  charge calls  You can choose to turn this tone off   although BT recommend that you leave it on      Start programming  if you haven   t already  2 Press QOOO  The display willshow PID TONE y 4 Press     ifthe tone is on The display will flash once to confirm the setting has  or PID TONE x heeri changea   if the tone is off  5 Program another feature 
29. w ENTER TEL    Enter the phone number you want to program    You can enter up to 22 digits  If you make a mistake   press REDIAL  amp  and start again  If callers need to dial a  code for an outside line  remember to include the code  for an outside line before the number you program     Press the Memory button you want to program  the number into   The display will show the type of call band   the payphone will use for calls to this number    for instance  LOCAL    Press Memory 2 to  change the call band   and keep pressing it to  scroll through the  choices   it doesn   t Ss  matter if you have   programmed a phone J  number into the   Memory 2 button    you can still use it to   select a call band    To set a fixed fee  press  Memory 2 until the display  shows FEE   0 50 and use  Memory 3 to increase the  value or Memory 4 to  decrease the value  If you  choose this option  the caller  will only have to put in the  fixed fee     the payphone will  not ask for more money  no  matter how long the call is     Press    The display willshow ENTER TEL       Repeat steps 3 to 6 until you have programmed  all the Memory buttons you want    If you want to offer  callers a choice of  display languages   don   t program a phone  number into Memory 4        Unlock the cash box lock and lift up the  cash box cover    Push the display release lever to release the  display cover    The lever is under the sticker marked DISPLAY  RELEASE  Press the part of the lever under the D of the  sti
    
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