Red Sky Meet- Me Conference Bridge Set Up and User Guide
Contents
1. Red Sky Meet Me Conference Bridge Set Up and User Guide 999 Meet Me Conferencing 1 Page Table of Contents Page 1 0 System Requirements 2 0 Configuring the Conference Bridge in Provisioning 2 1 Signing In 2 2 Assigning the Bridge to a business 2 3 Conference Bridge Details 2 4 Conference Bridge Settings 2 5 User Membership 2 6 Ports and Users 3 0 Setting up a Conference Call 4 0 Setting up a Conference Call without Outlook 5 0 Setting up a Conference Call with Outlook 5 1 Downloading the Conference Bridge Outlook Plug in 5 2 Configuring your Credentials and Server Address 5 3 Arranging a Conference Call 6 0 Conference Bridge Moderator Client 6 1 User Interface 6 2 Launch Conference Moderator o oOo oOo O A QA OA OA ua A A U U U U U WO WW 6 3 Dial into the Conference Bridge as a Moderator a 7 0 Icons y O 7 1 Add Participant y O 7 2 Mute or Unmute Participants y O 7 3 Put Participant on Hold or Resume a Held Participant y O 7 4 Drop Participant y O 7 5 Turn Lecture Mode on or Off y O 7 6 Lock or Unlock Conference y O 7 7 Start Stop Pause Resume Recording y O 7 8 End Conference 2 Page 1 0 System Requirements The meet me conference bridge will run on IE Firefox Safari and Google Chrome 2 0 Configuring the Conference Bridge in Provisioning 2 1 Signing In Signin to Provisioning http www Red Sky com extranet html Use the details that2. The Start Stop Pause Resume buttons on the Conference header bar are to manage the conference recording To start recording click Start Recording D A confirmation message appears in the Global Message area The start recording button changes to the Pause Recording button and the Stop Recording button appears on the Conference header bar To stop recording click Stop Recording A To pause recording click Pause Recording AT The Pause Recording button changes to Start Recording Button To resume recording click Start Recording amp The Start Recording button changes to Pause Recording button 7 8 End Conference On the Conference header bar click End Conference Hgg 10 Page
3. be a number of users using one DDI for the conference bridge but each User will have a Unique Conference ID and Moderator Pin Number For Example There is one DDI number with 10 ports allocated to it The DDI number is 02086811256 there are 3 users for this DDI Each user has a unique Conference ID and Moderator Pin Number A 123456 B 654321 C 246812 All 3 of the users want to call into the conference bridge at one time First of all A rings into the conference bridge and the participants ring in and dial 123456 there are 3 people on this conference call Then B rings into the conference bridge and the participants ring in and dial 654321 there are 4 people on this conference bridge C now rings into the Conference Bridge the participants ring in and dial 246812 C is only able to have 3 people on this conference call as 7 of the channels ports have already been used up by A and B 4 Page 3 0 Setting up a Conference Call A Conference call can be set up manually or via outlook Once on a Conference Call the moderator can manage the conference by using the keypad on the phone or from within the outlook Conference Bridge plug in 4 0 Setting up a Conference call without Outlook 1 The moderator needs to be allocated both the moderator and participant pins along with the extension number to be used by internal users and DDI number to be used by external users These are allocated by the sys
4. dress manually por Once the sent button has been hit The email will be sent to the Attendees and they need to accept the invite in order for it to be automatically populated into their Outlook calendar alg 7 Page 6 0 Conference Bridge Moderator Client The Conference Bridge Moderator Client allows moderators to launch and supervise conferences The moderator can only moderate one conference at a time but there can be several moderators in one conference Charotie Dunartly 442082801233 Global Message Dialler Conference Header Bar General Controls i l Moderator 1 Charlotte Quarthy 1233 Status Icon Aarticipant 1 Holt Desk 6600 EEU Action Buttons Conference Tab 6 1 User Interface Global Message Area this area displays 10 seconds of information This could be a warning or error message that needs the user to see Dialler This allows the moderator to add participants to the conference Conference Tab This tab contains the information and controls for the active conference Conference Header Bar The Header Bar displays the conference name and number General Controls Allows the moderator to control the conference for example Lock Unlock the conference Start Pause Resume End Recording and End the Conference all together Moderator and Participants Lists a list of the moderator and participants names phone number and status could be Talking M
5. hat appears enter your Account Sign In Information Click Ok BroadWorks Conferencing Outlook Plugin Settings Account Sign In Information 5 3 Arranging a Conference Call From your outlook calendar select the date and time you want to hold the conference Using the Meet Me Conference Plugin which is allocated on the top left side of your outlook and select config bridge Reservationless A pre populated email will appear In this email the following Launch Moderator Client Create Moderator Pin 601236 Settings Help gt lt P About details will be stated o The Conference Bridge Dial Number o The Conference Bridge ID 6 Page Please Note The email will give the option of a Request a call back link Please delete this as it will mean that user will end up paying for the call You have been invited to a conference call To join the call you have the following options Dial 44 2086190770 and enter Conference ID 254923 followed by Request a callback using the following link Call Me Now http 83 137 182 90 meet me moderator callmenow index jsp oin ConfigBridge phones4them com 44203463073D b Itis important to add a subject heading so that the participants open the email and accept the conference call 2bject To invite attendees to the conference bridge select the invite attendees button You will be able to invite participants from your address book or enter their email ie ad
6. have been provided to from Red Sky 2 2 Assigning the Bridge to a Business Select Client Business from the Left Hand Panel Choose the business the conference bridge is going to be configured to ers Services Client Business One you are in the business select Group Services from the Top Panel Using the drop down tool bar Select BW Meet me Conference Bridge 2 3 Conference Bridge Details The details of the conference Bridge need to be entered carefully The Conference Bridge ID must NOT have any spaces The Conference Bridge name CAN have spaces The Bridge name and ID are for Broadsoft no one will see this A first and last name needs to be entered for the conference bridge tis a good idea to use the last 4 digits of the VolP number as the extension number 2 4 Conference Bridge Settings Allocated ports are the number of channels that will able to be used for that conference Bridge the number of concurrent calls when conferencing 2 5 User Membership You can add members two ways 1 Select the drop down tool bar and add users one by one 2 Add all users by clicking the add all users button 4 All Users If you want all new users to be automatically added to the Bridge be sure to check the box When all the details have been entered select the Add Bridge agd Bridge 3 Page 2 6 Ports and Users The number of ports represents how many channels One DDI can have There can
7. que Moderator Pin followed by a to enable them to re arenes imal Conferences j moderate the conference Launch Moderator Client he I All the participants Dial into the conference and then use the Moderator Pin 7 Conference ID found in the email followed by a i a Help s About 9 Page 7 0 Icons 7 1 Add Participant aaa Inthe Add Participants test box enter the persons number and click the Dial button that appears to the right 7 2 Mute or Unmute Participant Move the Mouse over the participant and click Mute A or Unmute K 7 3 Put Participant on Hold or Resume a Held Participant Move the mouse over the participant and click Hold il or Unhold P 7 4 Drop Participant Move the mouse over the participant and click Drop 7 5 Turn Lecture Mode On or Off When the Lecture Mode is turned on new participants are automatically muted upon joining the conference To turn on the Lecture Mode move the move over any moderator and click Lecture Mode On a The moderator becomes a lecturer and the remaining participants are muted To turn off the Lecture Mode move the mouse over a moderator and click Lecture Mode Off l 7 6 Lock or Unlock conference To lock or unlock the conference click Lock Conference A or Unlock Conference Pi the conference header bar When the conference is locked no new participants can join the conference 7 7 Start Stop Pause Resume Recording
8. tem administrator 2 Participant s to be given both Conference Bridge phone number and participant pin Participant calls Bridge Number and follows instructions 3 The moderator calls Bridge Number and use the MODERATOR pin and follows instructions Please note one of the moderator options available as part of the configuration is to only allow participates to speak when the moderator has joined the conference 4 The following options are available to the moderator during the conference from the Keypad on the phone Transfer to operator oO Mute On Off Participants List Lecture Mode Look UnLock Conference Conference Recording Bring in another person Terminate Conference To Return To Conference Listen to Menu Options 5 Page 5 0 Setting up a Conference Call with Outlook 5 1 Downloading the Conference Bridge Outlook Plug in Use the following link to download the Conference Bridge Outlook Plug in https provision Red Sky com bria meetmemoderator 17 4 10 1 exe A pop up window will appear follow the stages step by step You will be prompted to choose destination to install the file Make sure it is somewhere you can easily find Click Install The conference bridge Outlook Plug in will now installed into your outlook 5 2 Configuring your Credentials and Server Address The conference menu option is disabled until you configure your credentials and server information Click Settings In the User Settings window t
9. uted or on hold Action buttons actions can be performed on selected moderators or participants The buttons allow the individual to Mute Unmute Hold Unhold and Drop 8 Page 6 2 Launch Conferencing Moderator To launch the conference moderator client from the Outlook Plug In simply select the Meet Me Conference Plug in and Click Launch Moderator Client A Brower window will appear with the meet me conference application ready to use OO A l T Prgsiaom BroadVorks Contere C O 83 137 182 90 me e moderal WP VoniltalP E Quda 4 Provision p Ubos W Twi oOo Conf in Help Sign Oer Charlotte dusti aa Soe 1235 ho tems bo show A Conferences b gt Moderator Pin 601236 7 Ti Settings F Q Help A About 6 3 Dial into the Conference Bridge as Moderator Dialling in as a moderator is different to dialling in as a participant The email that is sent out to all the attendees has the Participant Conference ID code You have been invited to a conference call To join the call you have the following opt Dial 44 2086190770 and enteg Conference ID 254923 followed by Request a callback using the following link Call Me Now http 83 137 182 90 meet me moderator callmenow index sp oin ContigBridge phones4them com 442034630730 b The Moderator Conference ID can be found in the Outlook Plug In When the Moderator dials in to the Conference he or she will have to enter the uni
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