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Setup and User Guide

1. Ta The FTP Server can only be used with a managed partition Ummanaged vs managed The following table compares the two modes Access via Accessible folders Unmanaged ETAF TS K Xo Neiworktile Server Media and Shared folder UPnP AV Media Server Media folder FTP Server Not available in this mode Shared folder E DOC CTC 20090105 0009 v1 0 9 Sharing Content on your Thomson Gateway Setting up the managed partition Proceed as follows 1 2 3 4 5 Result Browse to the Thomson Gateway GUI On the Tools menu click Content Sharing In the Navigation bar click Configure Under List of connected disks click the radio button next to the partition you want to configure as Managed Partition Click Apply The Thomson Gateway creates following folders Media Use this folder to share your media files with others users on your network You can store your media files in following subfolders gt Movies gt Music gt Pictures Shared Use this folder to share your other data with other users on your network Optionally users can also access this folder using FTP For more information see 5 3 Using the FTP Server on page 38 If the above folders already exist the existing folders are used E DOC CTC 20090105 0009 v1 0 9 Sharing Content on your Thomson Gateway 5 5 Safely Removing your USB Storage Device Introduction If you just unplug your USB storage device from the Thomson
2. 00000005222512222222222 6 Guided installa Gl OA tasado O abra 7 IV Fea eS NE To gn 9 Adding a New Computer to your Network neee eener 11 Connecting a Computer Using the Ethernet Cable 0 s eeesseeeesenees 12 Thomson Gateway Basics aaan onenonnrnnensnensrnnrnens 13 Thomson Gateway LED Behaviour aanne ennen een enennenenennnenennnn 14 iS LEDS A E EE O EO EE o Ea 15 is CED AA o E 17 P e iu Er A no nn 18 Thomson Gateway GUI iii 19 Backing Up Restoring your Configuration oannsnanneenennenennnnnnnn 22 Wireless Access aannemen nennen mann ensenvensensnnennenn 23 Connecting Your Wireless Client via WPS aanne nenenenenneennnenen 24 Connecting Your Wireless Client without WPS onee eeenneenn 26 Securing Your Wireless Connection anne eeannenennnenennnnsnnnnsnnnnnnnnnnen 27 Configuring WPA PSK Encryption we soetra deenkeanedreneorentetenndvenesnenveenwrern retardada 28 Configuring WEP EnerVPUOMnerrennaiktereteernersminhepuaretdesetereivinedennehteedendasdtanahneerdiktendeanddenen 29 Saving Energy with Your Thomson Gateway 31 Sharing Content on your Thomson Gateway 33 Using the Network File Server 0ccssseeessneeeenneeeeeneensneeenenneneeeneesennones 34 Using the UPnP AV Media Server aanrnannnennnnenennnenennnenennenenn 37 VE en a EEEa EERE 38 M
3. JavaScript must be enabled this is the default setting on your browser For more information consult the help of your web browser Procedure Proceed as follows 1 2 3 4 Connect the Thomson Gateway to your broadband service Power on the Thomson Gateway Connect your computer to the Thomson Gateway Configure the Thomson Gateway This is described in the sections below Connect the Thomson Gateway to your broadband service Proceed as follows 1 2 3 Take the DSL cable with the grey connectors This cable is included in your box Plug one end of the cable in the grey DSL port on the back of your Thomson Gateway If you are gt Using a splitter plug the other end of the cable into the Modem ADSL out put of your splitter gt Not using a splitter plug the other end of the cable directly in the wall outlet For more information about splitters see Filters and splitters on page 4 Power on the Thomson Gateway Proceed as follows 1 2 3 4 Connect the power cord to the Thomson Gateway s power port Plug the other end into an electrical outlet Push the power button to turn on the Thomson Gateway Wait two minutes to allow the Thomson Gateway to complete the start up phase Connect your computer to the Thomson Gateway Setting up a wireless connections For more information on how to setup a wireless connection to your Thomson Gateway see 3 Wireless Access on page 23 Setting up a
4. The wireless data is being encrypted with a user defined key Wireless clients must be configured with this key before they can connect to the Thomson Gateway m WEP Encryption The first encryption type used for wireless connections Like WPA PSK it uses a user defined key but WEP has been proven to have some security issues We strongly recommend you to use WPA PSK instead Which encryption type should use We strongly recommend you to WPA PSK Although the Thomson Gateway allows you to use WEP or no security it is not recommended to use these settings Only use WEP if you have wireless clients that don t support a higher encryption level Configuring the wireless encryption Proceed as follows 1 Open the Thomson Gateway GUI 2 On the left menu click Home Network 3 Under Wireless click your access point tpn Wireless E WLAN Thomson83C7C7 54Mbps Your access point is listed in the following format WLAN lt Network Name gt lt Actual Speed gt For example WLAN Thomson83C7C7 54Mbps 4 The Wireless Access Point page appears Gal Inthe Navigation bar click Configure 6 Under Security you can change the Encryption If you want to use gt WPA PSK encryption continue with 3 3 1 Configuring WPA PSK Encryption on page 28 gt WEP encryption continue with 3 3 2 Configuring WEP Encryption on page 29 E DOC CTC 20090105 0009 v1 0 3 Wireless Access 3 3 1 Configuring WPA PSK E
5. This indicates that the Thomson Gateway could not find your wireless client Make sure that the WPS button LED is blinking orange when you start WPS on your wireless client Troubleshooting If you are having trouble connecting your wireless client via WPS try to configure it manually For more information see 3 2 Connecting Your Wireless Client without WPS on page 26 E DOC CTC 20090105 0009 v1 0 3 Wireless Access 3 2 Connecting Your Wireless Client without WPS Before you start Before you can connect a computer to your wireless network you need to know the wireless settings that are currently used by the Thomson Gateway i e The Network Name SSID m The wireless key What Network Name SSID is my Thomson Gateway using If you did not change the SSID manually your Thomson Gateway uses the Network Name that is printed on the bottom panel label of your Thomson Gateway What wireless security is my Thomson Gateway using You have not yet configured your Thomson Gateway In this case no wireless key is used You have already configured your Thomson Gateway using the Guided Installation If you choose to use the wireless settings proposed by the Setup wizard you can find the wireless key on the label on the bottom of your Thomson Gateway Forgot your wireless settings If you have changed the wireless settings manually and you can t remember your settings try one of the following m If one of your compu
6. Disk_b1 83 Cancel Authenticate oK Select the shared folder you want to mount and click OK 5 The SMB CIFS Filesystem Authentication window appears You do not need to authenticate click OK 6 Your USB storage device is now mounted and is displayed on your desktop E DOC CTC 20090105 0009 v1 0 5 2 9 Sharing Content on your Thomson Gateway Using the UPnP AV Media Server UPnP AV protocol UPnP AV AV stands for Audio and Video is a protocol especially designed to share media files on your local network UPnP AV network components A UPnP AV network consists of the following components The UPnP Server is directly connected to your media files and makes them available on the network In your network the Thomson Gateway will fulfil this role The UPnP client is a software application or hardware device that allows you to play or view the media files provided by your UPnP AV media server Setting up the UPnP AV server Proceed as follows 1 of OQ N Result Browse to the Thomson Gateway GUI On the Tools menu click Content Sharing In the Navigation bar click Configure Under UPnP AV Media Server click Server Enabled Click Apply The Thomson Gateway lists all audio video and picture files located on the connected USB storage device All UPnP AV clients that are connected to your network are now able to view this list and play or view items from this list On your UPnP AV client the Thomso
7. that is any address but 0 0 0 0 For more information consult the help of your operating system m No dedicated firewall device or router is placed between your computer and the Thomson Gateway No personal network security software for example firewall software is running on your computer m Your computer is correctly connected to the Thomson Gateway E DOC CTC 20090105 0009 v1 0 8 Troubleshooting 8 2 General Thomson Gateway Troubleshooting None of the lights light up Thomson Gateway does not work Make sure that m The Thomson Gateway is plugged into a power socket outlet m You are using the correct power supply for your Thomson Gateway device The power requirements for your Thomson Gateway are clearly indicated on the identification P4 label of the Thomson Gateway Only use the power adaptor supplied with your Thomson Gateway m The Thomson Gateway is turned on via the push button or rocker switch on the back panel The Broadband LED does not light up Make sure that m The DSL cable is correctly connected For more information see 1 2 Installing your Thomson Gateway m The DSL service is enabled on your telephone line For more information contact your Internet Service Provider The Internet LED does not light up Make sure that your user name and password are correct Proceed as follows Browse to the Thomson Gateway GUI On the Broadband menu click Internet Services Under Internet click View Mo
8. 2 WPS Button LED WPS button The Wi Fi Protected Setup WPS button allows you to add new wireless clients to your network OU O O O E O O a NO NE NO Y NS nm vV vy E Y a en A A a a nnen For more information see 3 1 Connecting Your Wireless Client via WPS on page 24 WPS Button LED Colour State Description Solid On Client successfully registered via WPS Blinking WPS registration ongoing E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics 2 1 3 Ethernet LEDs Ethernet LED A LED may be provided per Ethernet port to indicate link integrity or activity LED Status Description Blinking Data is flowing from to this port E DOC CTC 20090105 0009 v1 0 2 2 2 Thomson Gateway Basics Thomson Gateway GUI Introduction The Thomson Gateway Graphical User Interface GIU allows you to configure your Thomson Gateway using your web browser Requirements JavaScript must be enabled this is the default setting on your browser For more information consult the help of your web browser Accessing the Thomson Gateway GUI Proceed as follows 1 2 3 4 Open your web browser Browse to http dsldevice lan or to the IP address of your Thomson Gateway by default 192 168 1 254 If you have protected your Thomson Gateway with a user name and password the Thomson Gateway will prompt you to enter these Enter your user name and password and click OK The Thomson Gateway G
9. 39 Other Network File and Print Services 0 0 MB Update Root Certificates 0 0 MB v Description Contains a variety of specialized network related services and protocols Total disk space required 0 0 MB _petais Space available on disk 2386 9 MB _Detals In the Components list select Networking Services and click Details 5 The Networking Services window appears Networking Services To add or remove a component click the check box 4 shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Networking Services O RIP Listener 0 0 MB O Sl Simple TCP IP Services 0 0 MB 2 Universal Plug and Play Description Allows your computer to discover and control Universal Plug and Play devices Total disk space required 0 0 MB Space available on disk 2387 9 MB Select Universal Plug and Play or UPnP User Interface and click OK 6 Click Next to start the installation and follow the instructions in the Windows Components Wizard 7 Atthe end of the procedure the wizard informs you that the installation was successful Click Finish to quit E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices IGD like the Thomson Gateway on your local network Therefore it is recommended to add the IGD Discovery
10. Control Panel window appears Click Network and Internet Connections gt Internet Connections 3 The Network Connections window appears Network Connections SEE File Edit View Favorites Tools Advanced Help ay Back Dd ya Search Key Folders Ek 5 a Network Connections v Go Internet Gateway Network Tasks Internet Connection Unavailable device disabled See Also C Wh Internet Connection i Network Troubleshooter LAN or High Speed Internet a Other Places y Y Local Area Connection Connecter ed A Broadcom Netxtreme 57xx Gig Details y 4 Ifyou right click the Internet Connection icon you can connect disconnect your connection to the Internet Disabling this feature To prevent that users can connect disconnect you can enable Extended Security For more information see 6 1 3 Configuring UPnP on the Thomson Gateway on page 47 E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools 6 1 3 Configuring UPnP on the Thomson Gateway Introduction On the Thomson Gateway GUI you can m Enable Disable UPnP m Enable Disable Extended Security Enable Disable UPnP Proceed as follows 1 Browse to the Thomson Gateway GUI 2 On the Toolbox menu click Game amp Application Sharing 3 Under Universal Plug and Play gt Select the Use UPnP check box to enable UPnP gt Clear the Use UPnP check box to disable UPnP Click Apply A Extended Security If Extended Security
11. Gateway you may loose your data To avoid this you must first unmount your USB storage device Unmounting your USB storage device Proceed as follows 1 Browse to the Thomson Gateway GUI On the Toolbox menu click Content Sharing In the Navigation bar click Configure Click Unmount of QO N Unplug your USB storage device from the Thomson Gateway E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools 6 Thomson Gateway Tools In this chapter In this chapter we will take a closer look at following features Topic Page Assigning a service HTTP FTP to a Computer Dynamic DNS Feature availability Depending on the configuration offered by your service provider some features may not be available on your Thomson Gateway For more information contact your service provider E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools 6 1 UPnP Introduction UPnP is designed to automate the installation and configuration of a small network as much as possible This means that UPnP capable devices can join and leave a network without any effort of a network administrator Supported Operating Systems The following operating systems support UPnP m Windows 7 m Windows Vista m Windows XP If your computer is running Windows XP you first have to install the UPnP component For more information see 6 1 4 Installing UPnP on Windows XP on page 48 UPnP and the Thomson Gateway With UPnP m You
12. and Control client to your system Proceed as follows 1 2 3 4 5 E DOC CTC 20090105 0009 v1 0 On the Windows taskbar click Start Select Settings gt Control Panel gt Add or Remove Programs In the Add or Remove Programs window click Add Remove Windows Components The Windows Components Wizard appears Windows Components Wizard Windows Components You can add or remove components of Windows XP To add or remove a component click the checkbox 4 shaded box means that only part of the component will be installed To see what s included in a component click Details Components V We MSN Explorer Networking Services C 35 Other Network File and Print Services 0 0 MB Y E Update Root Certificates 0 0 MB v Description Contains a variety of specialized network related services and protocols Total disk space required 0 0 MB Space available on disk 2386 9 MB Select Networking Services in the Components list and click Details The Networking Services window appears Networking Services To add or remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Networking Services B Peerto Peer 0 0 MB RIP Listener 0 0 MB O Simple TCP IP Services 0 0 MB B UPnP User Interface 0 2 MB Description Allows you to find and c
13. change every time the public IP changes With Dynamic DNS you can assign a host name to the IP address for example mygateway dyndns org For more information see 6 3 Dynamic DNS on page 52 E DOC CTC 20090105 0009 v1 0 9 Sharing Content on your Thomson Gateway 5 4 Managing your Shared Content Managed Partition If you select your drive or partition as managed partition users only have access to the following folders m Media Shared All other folders will be hidden from the user These hidden folders are still on the USB storage device but you can not access them If you connected more than one USB storage device those devices will also be hidden Media folder Use the Media folder to share your audio video and picture files This folder can only be accessed via the following servers m The Network File Server For more information see 5 1 Using the Network File Server m UPnP AV Media Server For more information see 5 2 Using the UPnP AV Media Server If your partition is managed the UPnP AV server will only use the media files that are located in the Media folder Shared folder The Shared folder is a folder to share files both on the local network and the Internet This folder can only be accessed via the following server m The Network File Server For more information see 5 1 Using the Network File Server m FIP Server For more information see 5 3 Using the FTP Server
14. deletes all configuration changes you made Therefore after the reset a reconfiguration of your Thomson Gateway will be needed Also your wireless clients will have to be re associated as described in 3 Wireless Access on page 23 Methods You can choose between m Resetting the Thomson Gateway via the Thomson Gateway GUI m Reset the Thomson Gateway via the Reset button Resetting the Thomson Gateway via the Thomson Gateway GUI Proceed as follows 1 Browse to the Thomson Gateway GUI On the Thomson Gateway menu click Configuration In the Pick a task list click Reset my Thomson Gateway The Thomson Gateway restores the initial configuration and restarts of QO N The Thomson Gateway returns to the Thomson Gateway home page unless the IP address of your computer is not in the same subnet as the default IP address of the Thomson Gateway being 192 168 1 254 E DOC CTC 20090105 0009 v1 0 8 Troubleshooting Reset the Thomson Gateway via the Reset button Proceed as follows 1 Make sure the Thomson Gateway is turned on 2 Push the Reset button until the Power LED lights red this will take about 7 seconds 3 Release the Reset button 4 The Thomson Gateway restarts Your system administrator may have disabled the physical reset button of the Thomson Gateway In this case a hardware reset to defaults is not possible E DOC CTC 20090105 0009 v1 0 8 Troubleshooting E DOC CTC
15. follows 1 Plug your USB memory stick or external hard disk in one of the USB master port s of your Thomson Gateway BASS 2 ee ee SPP eee 4 nnn E VO ae en a a a o v y P E DEED D 72 uo Jp ED Do not remove your USB storage device without unmounting it first otherwise data might be lost For more information see 5 5 Safely Removing your USB Storage Device on page 42 2 If you want to gt Share your files with other devices on the network for example a computer proceed with 5 1 Using the Network File Server on page 34 gt Share your media with UPnP AV media clients for example a media player or media centre proceed with 5 2 Using the UPnP AV Media Server on page 37 gt Make your files available for FTP access proceed with 5 3 Using the FTP Server on page 38 E DOC CTC 20090105 0009 v1 0 9 Sharing Content on your Thomson Gateway 5 1 Using the Network File Server Introduction The Network Server allows you to share the content on your USB storage device with other devices that are connected to your Thomson Gateway network mostly computers These devices have read and write access to this USB device Procedure To enable the Network File Server 1 Browse to the Thomson Gateway GUI 2 On the Tools menu click Content Sharing 3 Inthe Navigation bar click Configure 4 Under Network File Server Windows Networking click Serve
16. limited amount of energy to be able to power its components and respond to user activity Example Take the following example m The user switches off his computer at 20 00 m There are no other devices connected to the Thomson Gateway The Thomson Gateway switches to low power mode This results in a considerable drop in the overall power consumption of the Thomson Gateway Power Consumption Full power limit Low power limit 20 00 Time THOMSON power saving innovations On top of the CoC v3 measures THOMSON has developed the Automatic Power Management to further reduce the power consumption Automatic Power Management The Thomson Gateway constantly monitors the user activity and uses this information to optimise the power consumption For example m When there is no or low user activity the Thomson Gateway reduces the clock frequency of the central processor The lowered clock frequency will result in a lower power consumption Switch the wireless interface to a reduced power mode in which the access point is available for connection but other functions are turned off This is only possible if there are no devices connected to the Thomson Gateway E DOC CTC 20090105 0009 v1 0 4 Saving Energy with Your Thomson Gateway Example If we use the same example as in the previous section you can see that the Thomson Gateway is now able to further reduce the power consumption in periods where there is less
17. wired connection For more information on how to setup a wired connection i e an Ethernet connection to your Thomson Gateway see 1 4 Connecting a Computer Using the Ethernet Cable on page 12 E DOC CTC 20090105 0009 v1 0 1 Installation Configure the Thomson Gateway Proceed as follows 1 Open your web browser 2 The Thomson Gateway informs you that you have not yet configured your Thomson Gateway Thomson Gateway Lg ten pia Hy Welcome Congratulations on purchasing this Thomson Gateway residential gateway You are currently not connected to the Internet click on the task below to continue http www google be ig hl nl If this window does not appear browse to http dsldevice lan or to the IP address of your Thomson Gateway by default 192 168 1 254 and click Thomson Gateway on the menu on the left hand side 3 Click Setup my Thomson Gateway 4 The Easy Setup wizard appears This wizard will guide you through the configuration of your Thomson Gateway Click Next and follow the instructions E DOC CTC 20090105 0009 v1 0 1 Installation 1 3 Adding a New Computer to your Network Guided Installation If you configured your Thomson Gateway using the Guided Installation use the same procedure on the computer that you want to add When the Setup wizard informs you that the Thomson Gateway has already been configured select No and click Next to continue gt Setup Wizard Configu
18. your needs it is recommended to backup your configuration for later use This way you can always return to your working configuration in case of problems Backing up your configuration Proceed as follows Browse to the Thomson Gateway GUI On the Thomson Gateway menu click Configuration In the Pick a task list click Save or Restore Configuration Under Backup current configuration click Backup Configuration Now The Thomson Gateway prompts you to save your backup file ong A UNa Save your file to a location of your choice Warning Do not edit the backup files this may result in corrupt files making them worthless as a configuration backup Restoring your configuration Proceed as follows 1 Browse to the Thomson Gateway GUI On the Thomson Gateway menu click Configuration In the Pick a task list click Save or Restore Configuration Under Restore saved configuration click Browse ao A O N Browse to your backup file and open it d These files usually have ini as extension 6 The Thomson Gateway restores your configuration E DOC CTC 20090105 0009 v1 0 3 Wireless Access 3 Wireless Access Introduction With the built in wireless access point you do no longer need a cable connection between your computer and your Thomson Gateway What you need to set up a wireless network To set up a wireless network you need the following components m A Wireless Access Point integrated into your
19. 0009 v1 0 6 Thomson Gateway Tools UPnP UPnP is a technology that enables seamless operation of a wide range of games and messaging applications Your computer will use UPnP to communicate to the Thomson Gateway which services are running on the computer For example when you start a UPnP enabled application on your computer it will automatically create the necessary port mappings to this computer For more information on UPnP see 6 1 UPnP on page 44 Assign a game or application to a local networking device If you assign a game or application to a local networking device you will basically tell the Thomson Gateway that if it receives requests for a specific game or application it has to forward these messages to a specific computer Proceed as follows to do so 1 Browse to the Thomson Gateway GUI 2 On the Toolbox menu click Game amp Application Sharing 3 Inthe Pick a task list click Assign a game or application to a local network device 4 In the Game or application list click the service you want to run on the computer For example HTTP Server World Wide Web If the service is not available in the list click Create a new game or application in the Pick a task list For more information click Help on the Thomson Gateway GUI 5 Inthe Device list select the computer to which you want to assign the service Your computer will be listed with it s computer name 6 All incoming request for the select
20. 20090105 0009 v1 0 THOMSON Telecom Belgium Prins Boudewijnlaan 47 2650 Edegem Belgium www thomson net THOMSON 2010 All rights reserved E DOC CTC 20090105 0009 v1 0 THOMSON
21. EP or no security it is not recommended to use these settings Only use WEP if you have wireless clients that do not support any higher encryption levels Procedure Continuing from Configuring the wireless encryption on page 27 1 Select Use WEP Encryption 2 Inthe WEP Key Length list click the desired key length a higher key length offers higher security 3 In the Encryption key box type a Network key of your choice If you are using gt A 64 bit key Type 10 hexadecimal characters characters from 0 to 9 and from A to F or 5 alphanumeric characters gt A 128 bit key Type 26 hexadecimal characters characters from 0 to 9 and from A to F or 13 alphanumeric characters 4 Click Apply 5 Configure your wireless client s with the same settings E DOC CTC 20090105 0009 v1 0 3 Wireless Access E DOC CTC 20090105 0009 v1 0 4 Saving Energy with Your Thomson Gateway 4 Saving Energy with Your Thomson Gateway Code of Conduct v3 To prove its commitment to protect the environment THOMSON has signed the Code of Conduct v3 CoC v3 an agreement to reduce the power consumption of broadband devices It provides rules for the power consumption in m Full power state This is the normal operation mode of the device where all functionality is enabled m Low power state When there is no user traffic on the device the device should switch to low power mode This is a state in which devices are only allowed to use a
22. TC 20090105 0009 v1 0 1 Installation CD menu CD Menu Thomson Gateways THOMSON mg mita Setup Ba reconngure my Thomson Gateway B Setup my computer Bj View documentation Bj visit Thomson Broadband On the CD Menu you can click m Initial Setup to connect your computer to the Thomson Gateway and configure it m Reconfigure my Thomson Gateway to fully reconfigure your Thomson Gateway If you reconfigure your Thomson Gateway via the CD menu the Thomson Gateway will be reconfigured from scratch All your current settings will be lost If you only want to make small changes to your configuration e g changing the security we recommended you to do this via the Thomson Gateway GUI For more information see 2 2 Thomson Gateway GUI on page 19 m Setup my computer to connect your computer to the Thomson Gateway network m View Documentation to view a list of the documentation that is available for your Thomson Gateway This list will be automatically updated if you are connected to the Internet Visit thomson net to visit the online support sections ef Actual available items may depend on the Setup CD delivered with your Thomson Gateway In case of problems If you encounter problems during this installation please refer to 8 1 Setup Troubleshooting on page 62 E DOC CTC 20090105 0009 v1 0 1 2 2 1 Installation Manual Installation Requirements
23. THOMSON TG587n ve Wireless n Multi Service ADSL2 Gateway gt ee a P P e Setup and User Guide THOMSON T6G587n v2 Setup and User Guide Copyright Copyright 1999 2010 THOMSON All rights reserved Distribution and copying of this document use and communication of its contents is not permitted without written authorization from THOMSON The content of this document is furnished for informational use only may be subject to change without notice and should not be construed as a commitment by THOMSON THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document THOMSON Telecom Belgium NV Prins Boudewijnlaan 47 2650 Edegem Belgium http www thomson net Trademarks The following trademarks may be used in this document E DECT is a trademark of ETSI E Bluetooth word mark and logos are owned by the Bluetooth SIG Inc E Ethernet is a trademark of Xerox Corporation E Wi Fi WMM and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Wi Fi CERTIFIED Wi Fi ZONE Wi Fi Protected Access Wi Fi Multimedia Wi Fi Protected Setup WPA WPA2 and their respective logos are trademarks of the Wi Fi Alliance UPnP is a certification mark of the UPnP Implementers Corporation E DLNA is a registered trademark DLNA disc logo is a service mark and DLNA Certified is a trademark of the Digital Living Network Alliance Digital Livi
24. Thomson Gateway m A Wireless client Wireless Access Point You can consider the wireless access point as the heart of your wireless network The wireless access point m Connects different wireless devices with each other m Secures the data sent over wireless connection The Thomson Gateway comes with an integrated wireless access point Wireless client The wireless client allows you to connect a device typically a computer to a wireless access point Both built in and external for example via USB clients are available Other devices like media players and smartphones may also have a built in wireless client Check the documentation of your device for more information Check the documentation of your computer if you are not sure if your computer is equipped with a wireless client Configuring your wireless clients Before you can start surfing the internet with a wireless connection you must first connect your wireless client to your Thomson Gateway wireless access point For more information see 3 1 Connecting Your Wireless Client via WPS on page 24 and 3 2 Connecting Your Wireless Client without WPS on page 26 Secure your wireless connection Because you no longer need a physical connection everyone who is within the range of your Thomson Gateway can access your network If you do not protect your wireless network the following could happen m People can use your connection to access the Internet m Hacker
25. UI appears Access the Thomson Gateway via UPnP You can also access the Thomson Gateway GUI using the Internet Gateway Device IGD icon if your computer runs one of the following operating systems Windows 7 Windows Vista Windows XP For more information see 6 1 UPnP on page 44 E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics Components All the pages contain following components images Y Sd Thomson Gateway Language en xx gt ere Logged in as Administrator Home gt Broadband Connection 4 a Homea 8 Your DSL connection is down Verify that your Thomson Gateway is correctly connected to your phone line If the problem persists check your documentation y Thomson Gateway B Broadband Connection _ DSL Connection WAN Connection e View more Internet Services Link Status Disconnected Toolbox Jel Home Network Internet e View more Zz Help Link Status Disconnected Type PPPoE Last Error Message None Pick a task B Check connectivity to the Internet Label Description KN e E E jensen C CIN CTN CET Menu The menu consists of the following menu items m Home Allows you to go back to the home page m Thomson Gateway Provides basic information on the Thomson Gateway Broadband Connection Allows you to view configure your broadband connections Toolbox Allows you to configure the network services and Int
26. action required from the Thomson Gateway for example no wireless devices connected low user traffic Power Consumption Full power limit Low power limit 20 00 Time Zero Power Consumption If you will not be using your Thomson Gateway for a longer time for example you are going on holiday you might consider to turn off the Thomson Gateway This way no energy will be consumed at all Be aware that if you turn off the Thomson Gateway all services provided by it will not be available For example m No VoIP calls You will no longer be able to make phone calls over the Internet Your phone calls will automatically be done via the traditional phone network if available m No Digital TV If your set top box is connected to your Thomson Gateway he will no longer be able to connect to the Internet E DOC CTC 20090105 0009 v1 0 9 Sharing Content on your Thomson Gateway 5 Sharing Content on your Thomson Gateway Introduction The Thomson Gateway allows you to store your data on a centralised place in the network This way you can share your files with everyone that is connected to your network Requirements Your USB storage device must be formatted as FAT32 To format your device for FAT32 consult the help of your operating system Make sure to make a copy of your data before you doing this Formatting your device will erase all data Connecting your USB storage device to the Thomson Gateway Proceed as
27. anaging your Shared Content oaeen enennnenennnnnennensnnnnnnnn 40 Safely Removing your USB Storage Device 1 0cesseeeeseneeseneeeseneenennees 42 Contents 6 1 6 1 1 6 1 2 6 1 3 6 1 4 6 2 6 3 7 1 7 2 7 2 1 1 2 2 3 1 3 2 3 3 3 4 3 5 Thomson Gateway Tools aaan oonne nnen enennennrnnenenn 43 UPDP aran io den 44 Accessing Your Thomson Gateway with UPnP nan ennnnnenenanerenanenr eenen ennen eenen ennen ennn 45 Managing your Internet connection with UPnP un sunneeneenen ener sener ennen e nnen eneen venne rennen 46 Configuring UPnP on the Thomson Gateway nun snennenennnensennennennenn eneen eneen vennen vennenvennenn 47 Installing UPnP on Windows XP unensnnern eenn eenen venen sense err enenrenenr snars ennen ennen ennen ennenennenennnn ennen 48 Assigning a service HTTP FTP to a Computer aaan ennen 50 Dinamic DNS aaier ite de iene 52 Internet Secuencias caian 53 FIFOWA lisas iia id ia 54 Parental Control isos costs eenn 55 Configuring The Content based Filter cccccccccesceccssecceeeeeesaseeccaeeeesaeeeeesaeeesaeeeesaeseesaesesssaeesssaeeess 57 Adding Rules for the Address Based Filter cccssccccsseecceseeceesececaeseesauseeseueeeeeaeeessageeesageessansessaes 58 WCU VEST OO UNG o ria 61 Setup Troubleshooting soci 62 General Thomson Gateway Troubleshooting anneennnnenennenn 63 Wired Connection Troublesh
28. ars Windows XP If you computer runs Windows XP 1 Goto My Network Places 2 The My Network Places window appears Y My Network Places SEE File Edit View Favorites Tools Help ay Q Back Y 5 yo Search Key Folders Ek Address a My Network Places s Go Local Network Network Tasks y Gier plates Y a Thomson TG787 07324H00J Details y 3 Double click your Thomson Gateway displayed as THOMSON TGXXX 4 The Thomson Gateway GUI appears E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools 6 1 2 Managing your Internet connection with UPnP Windows 7 Vista If you computer runs Windows 7 Vista 1 On the Windows Start menu click Network 2 The Network window appears GS 0 9 CIC ET ik a Organize y BE Views v ce Network and Sharing Center gt gt g m a g es File sharing is turned off Some network computers and devices might not be visible X o Name _ Category Workgroup Network lo E Documents gt E Y Thomson TG787 0732AH00 J Pictures Music 8 B Recently Changed Ae WINVISTAHP IB Searches 3 Right click your Thomson Gateway displayed as THOMSON TGXXX 4 Ifyou are currently gt Connected to the Internet click Disable to disconnect from the Internet gt Not connected to the Internet click Enable to connect to the Internet Windows XP Proceed as follows 1 On the Windows Start menu click Settings gt Control Panel 2 The
29. can access the Thomson Gateway GUI without having to remember the address of the Thomson Gateway For more information see 6 1 1 Accessing Your Thomson Gateway with UPnP on page 45 m You can connect disconnect without having to open the Thomson Gateway GUI For more information see 6 1 2 Managing your Internet connection with UPnP on page 46 m You do not have to manually create port mappings to run services on a computer The automatic port configuration mechanism for UPnP enabled games and applications will do this for you If the application is UPnP enabled UPnP will create these entries automatically For more information see 6 2 Assigning a service HTTP FIP to a Computer on page 50 E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools 6 1 1 Accessing Your Thomson Gateway with UPnP Windows 7 Vista If you computer runs Windows 7 Vista 1 On the Windows Start menu click Network 2 The Network window appears 0 9 IEEE E IA r oe n a Organize v Views v ces Network and Sharing Center gt gt File sharing is turned off Some network computers and devices might not be visible X A Name Category Workgroup Network lo E Documents IE Pictures R Music B Recently Changed Ae WINVISTAHP Searches tom Thomson TG787 0732AH00 3 Right click your Thomson Gateway displayed as THOMSON TGXXX and click View device web page 4 The Thomson Gateway GUI appe
30. crosoft Windows Vista SP1 or higher gt Microsoft Windows Vista x64 SP1 or higher gt Microsoft Windows XP SP2 or higher gt Microsoft Windows XP x64 SP1 or higher gt Microsoft Windows 2000 SP4 gt Mac OS X 10 4 Tiger gt Mac OS X 10 5 Leopard If you are using another operating system use the Manual Installation m You must have administrative rights on your computer Starting the wizard To start the wizard 1 Insert the Setup CD into your computer s CD or DVD ROM drive 2 If your computer runs gt Microsoft Windows The CD should autostart If the CD does not autostart see The Setup CD does not start automatically on page 62 gt Mac OS X Double click Menu in the window with the content of the CD 3 Select the language of your choice and click OK 4 The Setup wizard will now guide you through the installation of your Thomson Gateway 5 Atthe end of the installation the following screen appears Setup Wizard Thomson Gateways THOMSON Completing the Thomson Home Install Wizard You have successfully configured your Thomson Gateway and network Click finish to quit the wizard Go to the Thomson Gateway Web Interface Finish 6 Select Go to the Thomson Gateway Web Interface if you want to go to the Thomson Gateway GUI after closing the wizard On the Thomson Gateway GUI you can configure all services of your Thomson Gateway 7 Click Finish 3 The CD menu appears E DOC C
31. e Use Address Based Filter check box is selected Type in the Web Site box Click Redirect in the Action list ond FAN Type the URL of the Web site you want to redirect to for example mycompany com internetpolicy htm in the Redirect box 7 Click Add E DOC CTC 20090105 0009 v1 0 7 Internet Security E DOC CTC 20090105 0009 v1 0 8 Troubleshooting 8 Troubleshooting Introduction This chapter suggests solutions for problems you may encounter while installing configuring or using your Thomson Gateway If the suggestions do not resolve the problem look at the support pages on www thomson net or contact your service provider Topics This chapter describes the following topics Topic Page Setup Troubleshooting General Thomson Gateway Troubleshooting Reset to Factory Defaults HN E DOC CTC 20090105 0009 v1 0 8 Troubleshooting 8 1 Setup Troubleshooting The Setup CD does not start automatically If your computer runs m Microsoft Windows 1 Click the Windows Start button 2 Click Run 3 Inthe Open field type the following path D Setup exe where D stands for the drive letter of your CD or DVD ROM drive m MacOSX 1 On your desktop double click the CD icon 2 Double click Menu Your Thomson Gateway has not been found If you see this error during setup make sure that The Thomson Gateway is turned on and fully initialized Your computer has a valid IP address
32. e wireless channel Check the signal strength indicated by the wireless client manager If the signal is low try to place the Thomson Gateway or to direct the Thomson Gateway s antenna s for optimal performance Use WPA 2 PSK as encryption For more information see 3 3 Securing Your Wireless Connection on page 27 Change the wireless channel Proceed as follows 1 2 3 JO Ol A Browse to the Thomson Gateway GUI On the left menu click Home Network Under Wireless click your access point tpn Wireless L WLAN Thomson83C7C7 54Mbps Your access point will be listed in the following format WLAN lt Network Name gt lt Actual Speed gt For example WLAN Thomson83C7C7 54Mbps The Wireless Access Point page appears In the Navigation bar click Configure Under Configuration select the channel of your choice in the Channel Selection list Click Apply Can not connect via WPS If you are having trouble connecting your wireless client via WPS try to configure it manually For more information see 3 2 Connecting Your Wireless Client without WPS on page 26 E DOC CTC 20090105 0009 v1 0 8 Troubleshooting 8 5 Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install it may be useful to perform a reset to factory defaults Warning A reset to factory default settings
33. eb site a Redirect all web sites Deny access to a specific web site Proceed as follows Browse to the Thomson Gateway GUI On the Toolbox menu click Parental Control Make sure the Use Address Based Filter check box is selected Type the URL of the Web site you want to block for example mail provider com in the Web Site box In the Action list click Block Click Add ong A WN Allow access to a specific web site Proceed as follows 1 Browse to the Thomson Gateway GUI 2 On the Toolbox menu click Parental Control 3 Make sure the Use Address Based Filter check box is selected 4 Type the URL of the Web site you want to allow for example netbanking bank com in the Web Site box 5 Click Allow in the Action list 6 Click Add Redirect a web site Proceed as follows 1 Browse to the Thomson Gateway GUI 2 On the Toolbox menu click Parental Control 3 Make sure the Use Address Based Filter check box is selected E DOC CTC 20090105 0009 v1 0 7 Internet Security 4 Type the URL of the Web site you want to redirect for example cracks am in the Web Site box Click Redirect in the Action list Gal 6 Type the URL of the Web site you want to redirect to for example mycompany com internetpolicy htm in the Redirect box 7 Click Add Redirect all web sites Proceed as follows Browse to the Thomson Gateway GUI On the Toolbox menu click Parental Control Make sure th
34. ed as follows 1 2 3 E DOC CTC 20090105 0009 v1 0 In the Pick a task list click Create a new content level Enter a Name and Description for your content level and click Next Under Configuration select gt Clone Existing Level if you want to start from an existing level You can now select the level that you want to clone gt White list if you want to block everything and select which content should be allowed gt Black list if you want to allow everything and select which content should be blocked Click Next Under Configuration gt Select the check boxes of the categories groups you want to allow gt Clear the check boxes of the categories groups you want to block Click Apply Configure the content based filter with the new level For more information see Configuring the content based filter on page 57 7 Internet Security 7 2 2 Adding Rules for the Address Based Filter Introduction Address based filtering has a higher priority than content based filtering This means that when you are blocking a specific category you can still access a specific site if you allow it in the address based filter Example If you block content from the Finance Investment category and allow access to netbanking mybank com netbanking mybank com will still be accessible Options With the address based filter you can m Deny access to a specific web site m Allow access to a specific web site m Redirect a w
35. ed service will now be directed to the selected device The Thomson Gateway will also configure the its firewall to allow this service E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools 6 3 Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name for example mywebpage dyndns org to a broadband connection even if it is using a dynamic IP address As soon as the device gets a new IP address the dynamic DNS server updates its entry to the new IP address What you need Before you can configure Dynamic DNS you first have to create an account at a Dynamic DNS service provider For example m www dyndns org B vwww no ip com B www dtdns com Procedure Proceed as follows 1 Browse to the Thomson Gateway GUI On the Toolbox menu click Dynamic DNS On the Navigation bar click Configure Select the Enabled check box of WO N If necessary select the broadband connection to which you want to assign the Dynamic DNS host name in the Interface list Type the user name and password of your Dynamic DNS service account in the corresponding fields N In the Service list click the name of your Dynamic DNS service provider 3 In the Host box type the host name that you got from the Dynamic DNS service provider for example mywebpage dyndns org 9 Click Apply E DOC CTC 20090105 0009 v1 0 7 Internet Security 7 Internet Security Overview The Thomson Gateway o
36. ernet security settings of your Thomson Gateway m Home Network Allows you to manage your local network Help Allows you to view context related help information E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics Language bar The language bar allows you to change the language of the Thomson Gateway Web interface Ta The language bar will only be shown if more than one language is available Login section In this section you can see the current user name By clicking the user name you can m Change your password Switch to another user Navigation bar The location bar displays your current position on the Thomson Gateway GUI Notification area The notification area is used to display m Error messages indicated by a red traffic light m Warnings indicated by an orange traffic light m Information indicated by a green traffic light ef If none of these events occur the notification area will not be shown Content pane The content pane displays the information and configurable items of the selected item Tasks To allow a quick configuration of your Thomson Gateway some pages may offer you a number of related tasks in the Pick a task list These tasks will guide you to the page where you can perform the selected task E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics 2 3 Backing Up Restoring your Configuration Introduction Once you have configured your Thomson Gateway to
37. et up your Thomson Gateway E DOC CTC 20090105 0009 v1 0 1 Installation 1 1 Before you start DSL Service The DSL service must be activated on your telephone line by your service provider Decoupling the voice and DSL signal As soon as the DSL service is activated two kinds of signals will be available on your telephone line m Voice signals m DSL signals To ensure the sound quality of your phone calls the DSL signal must be omitted from the telephone line before it reaches your phone otherwise you might hear a noise in the background when using your phone Filters and splitters To split the DSL signal from the telephone line you can use one of the following solutions A splitter that splits the telephone signal into a DSL and Voice signal Telephone Network m A filter between your telephone outlet and your phone This filter removes the DSL signal and passes the Voice signal Filter Splitter Telephone Network A Voice Wireless connection If you want to connect your computer using a wireless connection you will need a WiFi certified wireless client adapter for each computer you want to connect wirelessly E DOC CTC 20090105 0009 v1 0 1 Installation Wired connection If you want to connect one or more computer using a wired connection make sure those computers are equipped with an Ethernet Network Interface Card NIC Internet connection You may need the following connection d
38. etails from your service provider m Your service provider s method for connecting to the Internet for example PPPoE m The VPI VCI for example 8 35 m Your user name and password to connect to the Internet for PPP connections El Your IP settings in case of static configurations P4 Optionally your service provider may indicate the service profile to use during the setup You may have received this information when you subscribed at your Internet Service Provider You may be prompted for this information at a given step in the installation procedure E DOC CTC 20090105 0009 v1 0 1 Installation 1 2 Installing your Thomson Gateway Warning Do not plug in any cables or connect any devices until you are instructed to do so Installation methods There two ways to set up your Thomson Gateway m Guided Installation The Setup wizard included on the Setup CD will guide you through all configuration aspects of your Thomson Gateway This is the recommended way to install your Thomson Gateway Manual Installation The Setup and User Guide will first help you to connect your computer to the Thomson Gateway After this is done you can configure your Thomson Gateway using your web browser E DOC CTC 20090105 0009 v1 0 1 Installation 1 2 1 Guided Installation Requirements m Your computer must run one of the following operating systems gt Microsoft Windows 7 or higher gt Microsoft Windows 7 x64 or higher gt Mi
39. ffers you various options to secure your network Topic Page Parental Control E DOC CTC 20090105 0009 v1 0 7 Internet Security 1 1 Firewall Introduction The Thomson Gateway comes with an integrated firewall This firewall has a number of predefined levels to allow you to adjusted the firewall to your needs The Firewall is disabled by default Changing the security level Proceed as follows 1 of WO N Browse to the Thomson Gateway GUI On the Toolbox menu click Firewall The Firewall page appears In the upper right corner click Configure A list with security settings with a brief description is displayed Select the security level of your choice and click Apply E DOC CTC 20090105 0009 v1 0 7 Internet Security 1 2 Parental Control Introduction The Thomson Gateway allows you to deny access to specific web sites Access Denied page When a user tries to access a page that is being blocked the following page is displayed DN A nn Gateway ia en ps Access Denied Access to the requested website has been blocked because of the following reason You are not allowed to view this website nttp www evil com For more information or if you believe the website has been incorrectly blocked please contact your Thomson Gateway administrator Address based filtering With address based filtering or URL filtering you can block web sites based on their address for exam
40. is enabled only limited UPnP operation between the host and the Thomson Gateway is allowed A local host is not allowed to connect disconnect the Thomson Gateway Internet connection You can then only connect disconnect the Internet connection via the Thomson Gateway GUI m Address translation mappings can only be added or changed via UPnP for the host on which the UPnP application is running Enable Disable Extended Security Proceed as follows 1 Browse to the Thomson Gateway GUI 2 On the Toolbox menu click Game amp Application Sharing 3 Under Universal Plug and Play select Use Extended Security 4 Click Apply E DOC CTC 20090105 0009 v1 0 6 Thomson Gateway Tools 6 1 4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP it is recommended to add the UPnP component to your system Proceed as follows 1 Inthe Start menu click Settings gt Control Panel 2 The Control Panel window appears Click Add or Remove Programs 3 The Add or Remove Programs window appears Click Add Remove Windows Components 4 The Windows Components Wizard appears Windows Components Wizard Windows Components iva You can add or remove components of Windows XP To add or remove a component click the checkbox 4 shaded box means that only part of the component will be installed To see what s included in a component click Details Components Wh MSN Explorer Networking Services O
41. is now connected to your network No additional configuration is needed E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics 2 Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour Thomson Gateway GUI Backing Up Restoring your Configuration E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics 2 1 Thomson Gateway LED Behaviour Content This chapter describes the behaviour of m Status LEDs WPS Button LED m Ethernet LEDs E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics 2 1 1 Status LEDs Introduction On the top panel of your Thomson Gateway you can find a number of status LEDs indicating the state of the device Power LED Colour State Description Green Solid on Power on normal operation Red _ Solidon Power on self test failed indicating device malfunction Blinking Bootloader active during upgrade Ethernet LED State Description Ethernet connection no activity Blinking Ethernet activity No Ethernet connection Wireless LED Colour State Description a ea C O E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics Broadband LED Colour State Description Green DSL line synchronised Blinking Pending DSL line synchronisation Internet LED Colour State Description Green Internet connectivity no activity Blinking Internet activity E DOC CTC 20090105 0009 v1 0 2 Thomson Gateway Basics 2 1
42. ivation page appears Under License Type select gt 30 days evaluation if you first want evaluate this feature gt Standard if you have already purchased a license key The License key box appears as soon as you select this option Type the license key that you received from your service provider in this box 5 Click Apply Option 1 content based filter combined with the address based filter If you want to use the content based filtering 1 Browse to the Thomson Gateway GUI 2 On the Toolbox menu click Parental Control 3 On the Navigation bar click Configure 4 Make sure that the Use Content Based Filter check box is selected 5 Configure the content based filter For more information see 7 2 1 Configuring The Content based Filter on page 57 6 If you want to make exceptions for specific web sites add the necessary rules in the address based filter For more information see 7 2 2 Adding Rules for the Address Based Filter on page 58 Option 2 address based filter only Take this option if content filtering is not available on your Thomson Gateway or you don t want to use it To configure address based filtering 1 Browse to the Thomson Gateway GUI On the Toolbox menu click Parental Control On the Navigation bar click Configure Make sure that the Use Address Based Filter check box is selected ao A WO N In the Action for Unknown Sites select gt Allow as the default rule if you want to al
43. low access to all web sites and manually specify which web sites may not be accessed gt Block as the default rule if you want to deny access to all web sites and manually specify a number of web sites that may be accessed 6 Click Apply 7 If you want to make exceptions for specific web sites add the necessary rules in the address based filter For more information see 7 2 2 Adding Rules for the Address Based Filter on page 58 E DOC CTC 20090105 0009 v1 0 7 2 1 7 Internet Security Configuring The Content based Filter Accessing the configuration page Proceed as follows 1 2 3 4 Browse to the Thomson Gateway GUI On the Toolbox menu click Parental Control On the Navigation bar click Configure Under Content Based Filtering you can change the settings of the content based filter Configuring the content based filter Under Content Based Filtering 1 2 3 Select Use Content Based Filter check box if needed In the Action for uncategorised sites list select a default action for sites that have not yet been categorised Under Content Level select the content level you want to use If you want a more detailed view of the content that will be blocked for this level click the Edit link next to the content level If needed you can change the Name Description and Configuration of the content level Click Apply after you have made your changes Creating your own content level Proce
44. n Gateway s UPnP AV media server will be listed as THOMSON TGXXX or Thomson MediaGateway Below you can find a screenshot taken on a smartphone with a UPnP AV client E y Home media Y Thomson TG 784 E DOC CTC 20090105 0009 v1 0 5 Sharing Content on your Thomson Gateway 5 3 Using the FTP Server Introduction The Thomson Gateway allows you to access your shared content by FTP This can be useful if you want to be able to access your shared content from the Internet Via FTP you can download or upload all types of files both from your local network and the Internet Setting up the FTP server Proceed as follows 1 2 Protect your account with a password Enable the FTP Server and select the managed partition Protect your account with a password If you did not yet configure your login to the Thomson Gateway GUI with a password 1 of QO N Browse to the Thomson Gateway GUI On the Toolbox menu click User Management In the Pick a task list click Change my password Leave the Old Password box empty Type your new password both in the New Password box and Confirm New Password box Enable the FTP Server and select the managed partition Proceed as follows 1 ao fF WO N Browse to the Thomson Gateway GUI On the Tools menu click Content Sharing In the Navigation bar click Configure Under FTP Server click Server Enabled Under List of connected disks click the radio button nex
45. ncryption Procedure Continuing from Configuring the wireless encryption on page 27 1 Select Use WPA PSK Encryption 2 Inthe WPA PSK Encryption Key box type a the key of your choice The key must be in one of the following formats gt 8 to 63 alphanumeric characters For example MyKey123 gt 8 to 64 hexadecimal characters characters from 0 to 9 and from A to F For example C54F48A5 3 In the WPA PSK Version list click the WPA version of your choice Following options are available gt WPA2 WPA2 is the most secure version but not all wireless clients already support it Before you select this version make sure all of your wireless clients support it gt WPA WPA2 If not all of your wireless clients support WPA2 or you are not sure if they support WPA2 we recommend you to choose WPA WPA2 Wireless clients that support WPA2 will use WPA2 the others will use WPA gt WPA If none of your wireless clients support WPA2 choose this option If you want to configure WPA2 on the built in wireless utility of Windows XP Service Pack 2 Te SP2 you first have to m Upgrade your Windows XP to Service Pack 3 or m Install the following update http support microsoft com kb 917021 4 Click Apply 5 Configure your wireless client s with the same settings E DOC CTC 20090105 0009 v1 0 3 Wireless Access 3 3 2 Configuring WEP Encryption Warning Although the Thomson Gateway allows you to use W
46. ng Network Alliance is a service mark of the Digital Living Network Alliance E Microsoft MS DOS Windows Windows NT and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries E Apple and Mac OS are registered trademarks of Apple Computer Incorporated registered in the United States and other countries UNIX is a registered trademark of UNIX System Laboratories Incorporated Adobe the Adobe logo Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incor porated registered in the United States and or other countries Other brands and product names may be trademarks or registered trademarks of their respective holders All other logos trade marks and service marks are the property of their respective owners where marked or not Document Information Status v1 0 June 2010 Reference E DOC CTC 20090105 0009 Short Title Setup amp User Guide TG587n v2 R8 4 x en 1 1 1 2 1 2 1 1 2 2 1 3 1 4 2 1 2 1 1 2 1 2 2 1 3 2 2 2 3 3 1 3 2 3 3 3 91 3 3 2 5 1 5 2 5 3 5 4 5 5 E DOC CTC 20090105 0009 v1 0 Contents About this Setup and User Guide 1 InstallatiOD ooocconcocconocconnonconinnnononronroninnnonnnrenronrnnronrnnrarenrennons 3 Before VOU SCARE amcienaaler o osness dale sosiciss alv AA RA estrado Enne 4 Installing your Thomson Gateway
47. ontrol Intemet connection sharing hardware and software that uses UPnP TM Total disk space required 56 5 MB Space available on disk 28541 4 MB Select Internet Gateway Device Discovery and Control Client and click OK Click Next to start the installation and follow the instructions in the Windows Components Wizard At the end of the procedure the wizard informs you that the installation was successful Click Finish to quit 6 Thomson Gateway Tools 6 2 Assigning a service HTTP FTP to a Computer Introduction The Thomson Gateway allows you to use one internet connection for multiple computers This means that all your computers share one public IP address as if only one computer were connected to the outside world Issue When the Thomson Gateway receives an incoming message the Thomson Gateway has to decide to which computer he has to send this message If the incoming message is a response to an outgoing message originating from one of your computers the Thomson Gateway sends the incoming message to this computer If your are running a server or an application that acts as a server for example a HTTP server internet game the initial message will come from the internet and the Thomson Gateway has to decide to which computer he should forward the incoming message Solution To avoid this problem you must m Enable UPnP m Assign a game or application to a local networking device E DOC CTC 20090105
48. ooting ccoooccccnccccnnccnnnoccnannncnnnnccnnnncnnnnncnnnnnnanas 64 Wireless Connection Troubleshooting 00ccseeeeseneeesnneenseneeseneeenenneeeees 65 Reset to Factory Defaults sument nende deine 66 E DOC CTC 20090105 0009 v1 0 About this Setup and User Guide About this Setup and User Guide Used Symbols ef A note provides additional information about a topic Ta A caution warns you about potential problems or specific precautions that need to be taken Terminology Generally the THOMSON TG587n v2 will be referred to as Thomson Gateway in this Setup and User Guide Typographical Conventions Following typographical convention is used throughout this manual m Sample text indicates a hyperlink to a Web site Example For more information visit us at www thomson net m Sample text indicates an internal cross reference Example If you want to know more about guide see 1 Introduction on page 7 m Sample text indicates an important content related word Example To enter the network you must authenticate yourself Sample text indicates a GUI element commands on menus and buttons dialog box elements file names paths and folders Example On the File menu click Open to open a file Documentation and software updates THOMSON continuously develops new solutions but is also committed to improving its existing products For more information on THOMSON s latest technological innovations documen
49. ple www porn com Content based filtering As you know the Internet consists of a large number of web sites and that number still increases every day This makes it almost impossible to keep the list of addresses up to date To solve this problem Thomson Gateway introduced content based filtering With content based filtering you can block web sites based on their content category for example pornography instead of their URL This way you only need to select the appropriate categories and the content category server takes care of the rest This content category server is updated at regular intervals Combining the two filters Address based filtering has priority over content based filtering This means that when you are blocking a specific category you can still access a specific address provided you create a rule to allow access to that URL For example if you are blocking content from the Finance Investment category you can create a rule to make an exception for netbanking mybank com Activating content based filtering Before you can use content based filtering you must first activate it by purchasing a license key at your service provider or by activating the 30 day trial Proceed as follows 1 Browse to the Thomson Gateway GUI 2 On the Toolbox menu click Parental Control E DOC CTC 20090105 0009 v1 0 Internet Security 3 Inthe Pick a task list click Activate Web Filtering License 4 The Web Filtering Act
50. r Enabled It is also recommended to complete in following fields gt Server Name You will use this name to access the Thomson Gateway If you leave this field empty you can only access your USB storage device by entering the IP address by default 192 168 1 253 gt Server Description Here you can add a short description for what kind of data is stored on the USB storage device gt Workgroup Enter the same workgroup as your computer s 5 Click Apply 6 All users connected to the Thomson Gateway can now connect to your USB storage device 7 If you want to limit the number of folders users can access continue with 5 4 Managing your Shared Content on page 40 E DOC CTC 20090105 0009 v1 0 9 Sharing Content on your Thomson Gateway Accessing the shared content on Windows Proceed as follows 1 2 3 4 E DOC CTC 20090105 0009 v1 0 Open Windows Explorer In the address bar type two backslashes followed by the name that you entered in the Server Name box in our example W Thomson P4 If you did not provide a server name type 192 168 1 253 All storage devices that are attached to your Thomson Gateway are listed as folders any KE Network Thomson gt v 4 Search ww ik Organize v BE Views v oe Network and Sharing Center g a ns g A Favorite Links Name Type Comments E Documents J Disk_a pe rar Printers IE Pictures k SY I Music By Recently Changed P Sea
51. ration of Thomson Gateway THOMSON Your Thomson Gateway has been configured before If you want to reconfigure your Thomson Gateway choose Yes otherwise No Yes Any existing Thomson Gateway configuration will be removed and a new configuration will be applied on your Thomson Gateway The existing Thomson Gateway configuration will NOT be changed Click Next to continue lt lt lt Back Cancel Manual Installation Setting up a wireless connections For more information on how to setup a wireless connection to your Thomson Gateway see 3 Wireless Access on page 23 Setting up a wired connection For more information on how to setup a wired connection i e an Ethernet connection to your Thomson Gateway see 1 4 Connecting a Computer Using the Ethernet Cable on page 12 E DOC CTC 20090105 0009 v1 0 1 Installation 1 4 Connecting a Computer Using the Ethernet Cable Requirements Both your computer and Thomson Gateway must have a free Ethernet port m Your computer must be configured to obtain an IP address automatically This is the default setting Ethernet cable In your package you will find a cable with yellow connectors This is the Ethernet cable Procedure Proceed as follows 1 Connect one end of the Ethernet cable to one of the yellow Ethernet ports of your Thomson Gateway 2 Connect the other end of the Ethernet cable to your computer 3 Your computer
52. rches Ji Public Folders If the storage device has multiple partitions an index number will be added at the end for example Disk_a1 and Disk_a2 If the partition is a managed partition the Media and Shared folders will be displayed instead Go Network Thomson w 3 Search n cr 3 By Organize v Views v oes Network and Sharing Center Favorite Links Name Type Comments El Documents J Media J Shared E Pictures s R Music 7 wy Printers Recently Changed yy BB Searches Ji Public Folders For more information on managed partitions see 5 4 Managing your Shared Content on page 40 If you plan to frequently use this folder it might be useful to map this folder as a network drive For more information see your operating system s help 9 Sharing Content on your Thomson Gateway Accessing the shared content on Mac Proceed as follows 1 On the Go menu click Connect To Server 2 The Connect To Server window appears 3 In the Server Address box type smb lt server name gt where lt server name gt is the Server Name you assigned to your USB storage device So in our example we will type smb Thomson 800 Connect To Server Server Address oe smb Thomson 10 Favorite Servers Remove Browse ef If you did not provide a server name type smb 192 168 1 253 4 The SMB Mount window appears SMB Mount Select a share
53. re Check your user name Re enter your password ong A WN Click Connect Thomson Gateway unreachable If your Thomson Gateway cannot be reached you might consider a hardware reset as described in 8 5 Reset to Factory Defaults on page 66 Poor Thomson Gateway performance Make sure that the Thomson Gateway is installed and configured as instructed in 1 Installation on page 3 or as instructed by the Service Provider E DOC CTC 20090105 0009 v1 0 8 Troubleshooting 8 3 Wired Connection Troubleshooting Ethernet LED does not light up Make sure that m The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer m You are using the correct cable type for your Ethernet equipment that is UTP CAT5 with RJ 45 connectors E DOC CTC 20090105 0009 v1 0 8 4 8 Troubleshooting Wireless Connection Troubleshooting No Wireless Connectivity Try the following Change the wireless channel Make sure that the wireless client is configured for the correct wireless settings Network Name security settings Check the signal strength indicated by the wireless client manager If the signal is low try repositioning the Thomson Gateway or directing the Thomson Gateway s antenna s for optimal performance Make sure that the wireless client adapter is enabled message like radio on Poor Wireless Connectivity or Range Try the following Change th
54. s can use your connection to commit computer crimes You can easily prevent this by securing your wireless connection For more information see 3 3 Securing Your Wireless Connection on page 27 E DOC CTC 20090105 0009 v1 0 3 Wireless Access 3 1 Connecting Your Wireless Client via WPS WPS Wi Fi Protected Setup WPS allows you to add new wireless clients to your network in a swift and easy way without the need to enter all your wireless settings network name wireless key encryption type Requirements m Your wireless client must support WPS Check the documentation of your wireless client for this m Your Thomson Gateway must use WPA 2 PSK encryption default encryption or no encryption WPS with WEP encryption is not possible Procedure Proceed as follows 1 Shortly press the WPS button on the Thomson Gateway 7 4 nnn ov y y E ees a verve eee eS nnn nnn am penn B 2 The WPS button LED starts blinking orange This indicates that the Thomson Gateway is now searching for wireless clients that are in registration mode You now have two minutes to start WPS on your wireless client 3 Start WPS on your wireless client The WPS button LED is solid green This indicates that you have successfully registered your wireless client You are now connected to the Thomson Gateway network E DOC CTC 20090105 0009 v1 0 3 Wireless Access The WPS button LED is blinking red
55. t to the partition that you want to access using FTP The Thomson Gateway now creates a Media and Shared folder on the selected partition The Shared folder will be used as root location for FTP sessions Click Apply E DOC CTC 20090105 0009 v1 0 9 Sharing Content on your Thomson Gateway Result The Shared folder and its subfolders are now accessible using FTP The other folders are not accessible via FTE If you are connected to the Internet the link to the FTP server is displayed under FTP Server DE Content Sharing y This page summarizes the configuration for sharing the content on a USB disk connected to the gateway You can share your files music pictures and movies towards your home network and towards the Internet e Network File Server Windows Networking Server Name Thomson Server Description Shared files on Thomson Gateway Workgroup Workgroup Server Enabled Yes e UPnP AV Media Server Server Enabled Yes e FTP Server Server Address ftp Administrator 241 11 249 96 Server Enabled Yes e List of connected disks Managed partition Disk 1 partition 1 7 GB 5 GB Free Yes On the Thomson Gateway network you can also access the FTP server using its local address 192 168 1 253 Additional configuration Because most service providers use dynamic IP addresses the IP address of your Internet connection may change frequently This implies that the link to the FTP server will also
56. ters is already connected to your network 1 Browse to the Thomson Gateway GUI on that computer 2 On the Home Network menu click Wireless 3 Inthe upper right corner click Details 4 Under Configuration you can find the network name SSID v gt Security you can find the encryption f none of your computers is connected to your network connect a computer using a wired connection and follow the procedure above to find out what your wireless settings are The last option is to reset your Thomson Gateway all your changes will be lost and reconfigure it For more information see 8 5 Reset to Factory Defaults on page 66 Procedure Configure your computer with the same wireless settings as your Thomson Gateway For more information consult the documentation of your wireless client E DOC CTC 20090105 0009 v1 0 3 Wireless Access 33 Securing Your Wireless Connection Introduction By using encryption you can protect the wireless communication between the wireless clients and your Thomson Gateway with a wireless key This way only clients which use the correct Network Name SSID and wireless key can connect to your network Encryption types Over the years a number of encryption types have been developed The list below gives you an overview of the supported encryption types ordered by descending security level you will find the highest level of security at the top of the list m WPA PSK Encryption
57. ts and software releases visit us at www thomson net E DOC CTC 20090105 0009 v1 0 About this Setup and User Guide E DOC CTC 20090105 0009 v1 0 1 Installation 1 Installation Introduction In a few minutes you will be able to access the Internet using your Thomson Gateway This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer s to the Internet Main features As soon as you have completed the installation of your Thomson Gateway you will be able to benefit from all the services offered by your Thomson Gateway This Setup and User Guide will focus on the following features Broadband Internet connection The first chapter describes how to connect your Thomson Gateway to the Internet m Wired and wireless access to your local network devices For more information see 1 4 Connecting a Computer Using the Ethernet Cable on page 12 and 3 Wireless Access on page 23 m Share your media with media players and other network devices using the built in File Server FTP Server and UPnP AV Server For more information see 5 Sharing Content on your Thomson Gateway on page 33 m Useful networking tools like UPnP Dynamic DNS and many more For more information see 6 Thomson Gateway Tools on page 43 Internet Security For more information see 7 Internet Security on page 53 Before you can start to use these features we will first s

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