CTI Line Reset User Guide - Helpdesk Communications Ltd
Contents
1. 1 From the program location double click on Lr exe to open oe Lr Exe Lr exe will open as below and retrieve information about extensions on the system TAPI Line reset E x Connecting to TAPl server Determining suitable TAPI devices Please wait this could take time No TAFI devices yet Open extension Reset line Exit Once all information has been retrieved a message will appear requesting you to select a line TAPI Line reset Select a line to reset from drop down box fi 00 Ordinary Y pen extension Reset line Exit CTI Line Reset User Guide 2 From the drop down menu select the extension requiring a reset TAPI Line reset Select a line to reset from drop down box Open extension Reset line Exit 3 Once selected you will be prompted to open the extension Click Open Extension TAPI Line reset Select a line to reset from drop down box Contin with Open extension button Open extension Reset line Exit 4 Once opened click Reset line TAPI Line reset Select a line to reset from drop down box Confirm with Open extension button Click the Reset line button 21 e Keyset T Reset line Exit Successfully executed is returned The extension has now been reset CTI Line Reset User Guide TAPI Line reset Select a line to reset from drop down box Confirm with Open extension button Click the Reset line b2. CTI Line Reset User Guide CTI Line Reset User Guide NKUK 420 Issue 1 0 June 2002 NEC NEC Infrontia Nothing contained in this manual shall be deemed to be and this manual does not constitute a warranty of or representation with respect to any of the equipment covered This manual is subject to change without notice and NEC Infrontia has no obligation to provide any updates or corrections to this manual Further NEC Infrontia also reserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC Infrontia shall not be liable for any errors or omissions In no event shall NEC Infrontia be liable for any incidental or consequential damages in connection with the use of this manual No part of this document may be photocopied or reproduced without prior written consent of NEC Infrontia NEC Infrontia UK Ltd CTI Line Reset User Guide REVISION CONTROL 1 0 June 2002 Initial issue CTI Line Reset User Guide The line reset program is used to reset the TAPI CTI state of the extension For example if the TAPI CTI Application e g ARC shows call information when the extension has no call The line reset program is a single executable file which can be copied to any machine It can be run on the TAPI CTI server on a TAPI CTI Client locally or from the server e g server c lr exe
3. utton successful executed 21 Kenset pen extension For further extension repeat steps 2 4
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