MyFax User Guide
Contents
1. eee eee New Project Summary sust 24 2007 Please ensure that you bring current st Microsoft Office will automatically open a new email window with your document attached as a TIF file and the body laid out as a cover page E Sent with Microsoft Office 2003 Fax Service Message file Edit View Insert Format Tools Table Window Help ASH BEIGRIF SE 42Ba9 9 S2EBR GOI ATO 3 Read D Arial Black send Q 8 4 amp K E Options HTML x This document will be sent to the recipients listed below Country Region City Area Local Fax Recipient Fax Number Subject Sent with Microsoft Office 2003 Fax Service E Document2 tif 8 KB Click here and type name Click here and type name Date 4 12 2007 Subject Click here and type subject Calculate the cost Your fax service provider will charge for each fax sent Contact your fax provider Get more information from your fax service provider http www myfax com See the fax image of your document Comments MyFax User Guide Note If you see a pop up window asking you to sign up with a fax service provider then you still need to complete the integration with MyFax Click Cancel on the pop up and follow the instructions in Microsoft Office Internet Fax Activation in Send Preferences before proceeding Microsoft Office x To use Fax2. MyFax User Guide www mytax com MyFax User Guide Contents C NAG S A E 1 Gema SPATE saersi annei nn E O N EIEEE N EEDEN EIERE AES 1 DELANS up an AC COUN ioneina s aR R EREE a ERE AA RENEE i l My Pax PEQUIPEIMCINS sarrerei aa aE E iaa E AEU EE l VTL Ae OTA TMG saat ts E A A EE E A EA l Web browser requirements cceccccccccccsssssssseseeeeecccceeeeeeeeasassessesseeeeeeceeeeeeeseeaaaaessseseeeeeeeeeeeess l Sending your first fax with MY PAX a rcsssccrccoianecasecevigesasdannncernacduce ion aain a EE aaia a a ai l Receiving your frst fax with MyFaX sneren erea TEE DEEA EE OE EEEE 2 Sending and Receiving Faxes using Email cccrsccssscssesssssssccscccccsvccsscccssssesseesssssssoseccconseossssccseeesees 4 MCE ET ACG atic et pecs T E oS wa mame arene Sind op E E E AE coeamamseadentmnats 4 Setting the Send Preferences seina EE E aE Ene iaaa 4 Sending a Fax the details wsanainesnnscwasdwindenuksdancestiedmmoanborsaasansiedadoanaeliasweatabpsiwndcidnnistedoandcauadeakebmancanies 4 Sending faxes through Microsoft Office 2003 or 2007 nssssesessssssssssssssssssereresssssssssssssssse 6 Pe e T AS e E E I E E E EE 7 My Fax Central My Fax on the Web sosassinnn seeevansaasesesavssateceeacestansvecceasesacosssiesaeseaaes 9 Sendin a fax guie k Stati aac es acananesceasen ayaa va n aaae aaa Eionn iea 1 UC th STAINS cs cchessumaantonstansedaqneaenescntiond dea anseusnsetineGhaceammertcotiond uasuneaatacsined deosunde staat n
3. Number Format OR Add Recipient s Name Recipient List Maximum 50 Add Country Code Fax Humber a4 44 02079460555 Remove Number Format Sending a fax to a different country code than the default If you normally always send to destinations in one country then you can use a default country code setting as described above Sometimes though you will need to send to a country outside of your default setting Example 1 North American destination with a UK default Suppose you live in the United Kingdom and therefore have your default country code set to be 44 for the United Kingdom You normally send faxes using the method described above Sending a fax when a default country code is set This time however you need to send a fax to the North American number 555 324 4321 You don t want to change your default country code setting because you still normally want to send within the UK this is simply an exception If you are sending by email you specify the entire fax number including the destination country code and precede the number with a plus sign The plus sign tells MyFax not to use the default country code this time You would send to 15553244321 myfax com amp myfax o MyFax User Guide If you are sending with MyFaxCentral you can enter the entire fax number including country code starting it with a plus sign so that MyFax will know not to use the default country code this t
4. Service to send your fax you must first sign up with a fax service provider Click OK to open a page in your Web browser where you can choose a provider cancel 3 In the email window you may now enter a fax recipient s name and fax number in the fields provided or look up the contact in your address book 4 Fill out the fields in the cover page E Sent with Microsoft Office 2003 Fax Service Message File Edit View Insert Format Tools Table Window Help ABH BEIGRIFG 4BBAS 9 BERR GAT mm o send D G 8 amp amp E Options HTML This document will be sent to the recipients listed below To John Smith From Jane Doe Fax Fax Phone Phone Date 4 12 2007 Subject This is the Project Summary Meeting detail Comments 5 Click Send Your document will be faxed to its destination using MyFax Note For further help on using Microsoft Office to send faxes please consult the Microsoft Office documentation and help files Receiving Faxes As we saw at the beginning of this document receiving a fax is even easier than sending one when you use MyFax through your email account 1 All faxes sent to your personal fax number arrive in your existing email account in the form of a PDF or TIFF attachment See Administering your MyFax Account in this document to learn how to select the file attachment type that you want For easy reference the filename of the attachment contains the CSID of
5. a selection from the drop down menu You can preview the selected cover page by clicking on Preview If you always use the same cover page a default cover page can be selected in Send Preferences 3 Enter a subject line in the Cover Page Subject box Clicking in the boxes select any Cover Page Status Flags that you want to attach to the fax This will mark the corresponding boxes on the cover page The status flags you can select are as follows e Urgent the fax is urgent and should be read immediately e Review the fax contains material to be reviewed by the recipients e Info the fax is informational only e Comment the fax is acomment on a previously sent document e Reply you wish the recipient to reply to the fax In the Message box enter the text of any message you want to include in the cover page notes section To set a billing code Enter the billing code you wish to use in the Billing Code box Entering a Billing Code is optional Billing codes are used for reporting and are commonly used to track charges to clients Billing codes e are alphanumeric characters e can be up to 128 characters in length e appear only in reports and not in the fax itself For more information about Billing Codes click on the What s a billing code link To set a delivery schedule You can select a start and end time to control the delivery of your fax This is used typically when you want to submit a fax
6. boxes provided Click Add to enter the recipient information Attach the document you wish to send by clicking Browse and locating and selecting it from your computer Click Send That s it Your fax is being submitted to the MyFax system for delivery You will receive a confirmation email when it has been delivered or you can check online by looking in the Outbox or Sent Faxes pages 1 MyFax User Guide Sending a fax details myfax Note These instructions assume that you have not set a default country code for sending faxes the Country Code drop down list says None For details on how to set and use a default country code see Appendix B Using Country Codes Adding Recipients You can add recipients in three ways Entering them manually online uploading a contact list from your computer or picking from a contact book You can add up to a total of 50 recipients per fax submission To add recipients manually Enter the Name and Fax Number in the boxes provided Be sure to include the country code at the beginning of the fax number Click on the Number Format link for details Send a Fax Preview Add Recipient s Name Recipient List Maximum 50 es Country Code Fax Number 4 4 we Remove Number Format Click Add to add this person to the Recipient s List Repeat as needed if you are faxing the same document to more than one recipient If you need to take someone off the
7. now but you don t want it delivered until sometime later in the day Times are shown in the 24 hour clock format in the time zone currently selected in the Online Time Zone Setting 14 MyFax User Guide 1 Select the start hour in the first drop down list Your fax will be held and not delivered before this time 2 Select the end hour in the second drop down list If your fax is still undelivered by this time for any reason you can be assured that it will not be sent after the time specified here Instead it will wait to be delivered until the next day after the start time specified Previewing your Fax Click on the Preview button if you wish to see a preview of your fax before sending it This allows you to confirm the appearance of the fax before actually sending it Note You must have Adobe Acrobat Reader installed in order to view the previewed image of the fax Sending Your Fax Click Send to submit your fax Once your fax is submitted a processing screen 1s displayed advising you of your reference number This reference number appears in the on line reports and confirmation emails Note A success fail confirmation report is automatically sent to you by email You can also use the online web reporting feature to get a detailed report of faxes in progress or your fax history for specific days or an entire month Using the Outbox How to view fax delivery progress Once you click the SEND button MyFax begins to proc
8. 0 per page with Previous and Next links available to move from page to page Any fax that appears in bold has not yet been viewed Once you have viewed a fax it appears in normal text Click on View to view the fax Note Faxes are available through the web for 366 days from the day they are received before they are removed You can Set the storage period to anything from 0 to 366 days in your receive Preferences Downloading Faxes from your Inbox Select the check boxes next to the faxes you wish to download Downloading will copy the faxes to your computer Click Download Fax Navigate to the place on your computer where you wish the faxes to be saved Click Save to save the faxes If you downloaded more than one fax at once the individual fax files will be contained in a single zip file whose name consists of your User ID followed by the date and time EST that the file was downloaded For easy reference the filename of each fax contains the CSID of the sending fax machine the date the fax was received and a unique identifier for the fax Deleting Faxes from your Inbox Select the check boxes next to the faxes you wish to delete Click Delete Fax Note Once faxes are deleted they are gone and cannot be retrieved later Forwarding Received Faxes to another Destination You can forward received faxes to other fax destinations This can be useful when you wish to share a fax with someone else If you are viewing a f
9. 1 for North America see Setting a default country code above If you want to send to the fax number 555 324 4321 in North America you enter the number the same way you would dial the number locally If you are sending by email you would send to 5553244321 myfax com If you are sending with MyFaxCentral you would type the number in the Fax Number box as shown Add Recipient s Name Recipient List Maximum 50 Add Country Code Fax Number lt lt Remove 5553244321 Number Format Example 2 United Kingdom Destination This example assumes that you have previously set the default country code to be 44 for the United Kingdom see Setting a default country code above If you want to send to the fax number 020 7946 0555 in the United Kingdom you can enter the number the same way you would dial the number locally Since the 0 at the beginning of the fax number is actually the United Kingdom national dialing prefix it may be optionally entered or omitted as you prefer MyFax is designed to be smart enough to understand the number either way If you are sending by email you would send to 2079460555 mytax com OR 02079460555 myfax com 39 MyFax User Guide If you are sending with MyFaxCentral you would type the number in the Fax Number box as shown Add Recipient s Name Recipient List Maximum 50 Add Country Code Fax Number kS 44 2079460555 Remove
10. MS text notifications of sent and received faxes Mobile Provider Country United States Mobile Provider Name 7 11 Speakout GSM USA I Go to Send Preferences or Receive Preferences to enable sending SMS notifications Security Question For your security MyFax now asks that you choose a security question and type in your answer in the box provided The next time you need to contact billing or support by telephone you will be asked the question you selected and your answer will be used to validate your identity Please ensure that you have selected a question and answer and saved it to your user profile at your earliest convenience if you have not already done so Secunty Question Please select a security question and provide your answer here You may be asked to provide the answer to this question when you contact MyFax by telephone in orderto help us to confirm your identity What city were you born in Answer New York Send Preferences On the Send Preferences Page click on My Preferences Send Preferences you can view and change the settings that have to do with sending a fax myfax MyFax User Guide Email Addresses Used for Sending Faxes You can indicate up to five email addresses from which a user can send a fax To remove an email address click on the email address to be removed and click the Remove button To add an email address enter the address in the box and click the Add butto
11. Recipient List highlight the recipient by clicking on the entry and click Remove To upload a contact list Click on the Browse button to locate and select a Contact List from your computer Contact lists or recipient lists can be created and edited as a TXT file in any text editor such as Notepad These lists can also be created or edited as a comma separated values CSV file in a spreadsheet application such as Microsoft Excel Make sure that the list is in the correct format click on the Contact List Format link for details To pick recipients from a Contact Book Select the Contact Book you want to use from the drop down list and click Open 12 MyFax User Guide Country Code Fax Number lt lt None Rene Number Format l Add default country code to entries from contact books and lists Add recipient from Contact Book Add a Contact List Default z a Browse Contact List Format 2 Click the checkbox beside each contact you wish to send to and then click Add All of the selected contacts will be added to the Recipient List My Business Contacts All of my Business Contacts select contacts that you want to send your fax to First Name ast Nam Fax Number George Smith 15556543712 John 15551234321 Pat of 1 gt First Previous Next Last Records 1 2 of Display 10 Per Page Page _1_ of 1 gt First Previous Next Last Cancel 3 You can repeat this process with your oth
12. aaas 25 BCE CO aa ce Sa conttacsaceaina a aces tpncas eyo erscuaus aa ancasana nae E 25 ST M0 o A A E tine O A dd uaanaa A O dee E 25 Email Addresses Used for Sending Faxes iscsi cccsdssusdvicatacnesaea ioina ia EE Ra Eaa Ni 26 Beuk PIDA S rst cee ten rat T E R RA E 26 Set Default Destination Country Code 0 ccc cccccssssssesssesseeeeceeeeceeeeeeeeaaaeaeessseeeeeeeeeeeseeeeeaaas 26 Fax C OMIA TAN ACN TAG eeserinnrenniai ine anini SEEE Ei eE OE SEEE AE EE i EOE SE AR i 26 Manase COVED Pa Enero a EE E EEN 2i Fie TC AGC TIE A T I E A T T E A T T E 28 Online Sent Fax Storage iccse enee Errr EE EEEE EENE aE NES EEEa nEn ENEE 28 Password Protection Email Faxing Only ccccccccccccecccceeessssseeeeeeeceeceeeeeeeeaaaaaeesseeeeeeeeeess 28 Microsoft Office Internet Fax Activation cccccesseseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 29 Ieee Ion ed Re fo S10 cles eee ee eee O re eer ee te ee ee ee eer 30 Fax Delivety OPUGOS winccsicscasscdaiedncaunsuinncddedebudoba ses rebaiadasgunddunsddesadatasatunesadaiaducdunsueacedenbindabascaanes 30 Pax Delivery Email Addresses iccsaceiwcsandonsexanadinsvaneresavey acenni edeestaaponeud seumenserensdeanaensexanosind alow 31 Online Fax Storag ss ienne oaia r a EA a AE AREER OREORE 31 Jonk Fax POMS sssjcncensancsieupctiaccsatinestesaaatonceantesueueasaaseadduas euneed wceoe dis Uevabosteaetaadneceaneetenesncsveuboseanes 31 Contact Book Management eecccssesceccccccecccccccosseccccc
13. adisausgentaotes 12 PRU E UG cds cr essed see cs te cscs anata cae pees ears E E E 12 Attaching Documents sessciisicsssssisinee E e Ea E a oia Sa EOR 13 Setting Options and Adding a Cover Page ccccccccsssssssssseeeeecceeceeeeeeeaaaseeeesseeeeeeeeeeeeeeeeenaaas 14 Previewing aa cratew uicariesnetetacssd nto iunais an a aia r RERE ENa a Naise 15 pending y omli Fik eesecc e ENE luc ubansechiucsruabsnedees 15 Using the Outbox How to view fax delivery Progress ccccccccccccceccceeeaeeeesseseeeeeeceeeeeeeeeeeaaaaaeas 15 Sent Faxes Viewing your Sent fax history 2 0 ccccccccccccccsssseseseeeeeecceceeeeeeeeaaaaaesssseeeeeeeeeeeeeeeaaaas 16 Resending a Previously Sent FAX ccisessnccsanacasesevignisneceaennapusentanonsevasonneavagasntasanamecebeeanaGanarigniesaads 16 Downloading a Previously Sent Fax ccccsssesssseecccccececceecaaeseeesseeeececeeeeeeeeeaaaaaessseseeeeseeeess 17 Bh Cea aU APV osy Sen a E E E nent cere ete 17 Inbox Receiving a fax using MyFaxCenttral cccccessssseseeeceeeeeceeeeeeaeaeesseeeeeeeeeeeeeeeeeeeaaaageeenees 17 Downloading Faxes from your INDOX cccccccccceceecceceaaeeessessseeeccceceeeeeeeeeseeaaaassasseeeeeeeeeess 18 Deleting Faxes from your InDOX ccccessssssssseeeeeeeeceeceeeeeaaeeeeeesseeeeeceeeeeeeeeeeeaauaasaseseeeeeeeeess 18 Forwarding Received Faxes to another Destination c sseesesseeeeececeeeeeeeeaaaseeessseeeeeeeeess 18 Creato dT ICO oi peev
14. al If you choose to remember both your Login ID and Password then you will be taken directly into MyFaxCentral the next time you go to login You don t need to type anything If you ever want to change this setting just click Logout from MyFaxCentral to be returned to the login screen Note MyFax uses cookies to keep track of the remembered Login ID and Password If you are using a shared computer or a computer in a public area it is not recommended to use the remember Login ID or Password settings If you do so you risk unauthorized people gaining access to your MyFax account You should only use these features on a computer that you control the access to MyFax User Guide Once you have logged in you are at your personal MyFaxCentral as shown below myfaxcentral sa Home UserName John Smith User D 390849 MyFax Number 613 8225791 E Send a Fax Welcome John You have no new faxes today SENT PAGES 0 400 0 RECEIVED PAGES 0 200 0 Account balance owing 0 00 indicates credit Need more pages Call us toll free at 1 866 378 2373 to ask about our volume faxing plans Take the MyFaxCentral Tour My Preferences Take the tour and discover all the new features and user friendly interface P User Tour Administrator Tour P MyFax Spring 07 Release Tutorial Toll Free Customer Service 1 866 563 9212 support myfax com Contact MyFax The top area contains static buttons and link
15. ault Destination Country Code select the country code you want to use as the default from the drop down list and click Update Set Default Destination Country Code specify the default destination country code to use when sending faxes If no default is specified you need to include the country code with each destination fax number Default Country Code 44 United Kingdom M Also use the default country code when sending faxes by email Note The plus sign is the international standard way of indicating that what follows is in fact a country code From now on when you use MyFaxCentral s Send a Fax interface you will see your default country code displayed in the Country Code box Send a Fax sen Add Recipient s Name Recipient List Maximum 50 Pol Add Country Code Fax Number lt lt Number Format 38 MyFax User Guide If you want the default country code to also be used when sending by email check the box Also use the default country code when sending faxes by email Sending a fax when a default country code is set myfax If you have specified a default country code then when you enter a fax number you will normally not include the country code If you use MyFaxCentral to send faxes the Country Code box will display the default country code that you have saved Example 1 North American Destination This example assumes that you have previously set the default country code to be
16. ax Machine ID is not provided 31 MyFax User Guide You can choose any combination of the above options You can also select to use a separate Junk Fax folder into which all of your Junk faxes will be placed so that you don t have to see them in your Inbox Note MyFax never deletes a Junk fax for you so that in case a Junk Fax is incorrectly identified you can Still look through your Junk faxes to find it and unmark it as Junk if you need to Note You should be aware that not all telephone carriers properly transmit Caller ID so it is possible that you will receive faxes from different sources that appear to have the same Caller ID Use these settings with caution and periodically check your Junk faxes to ensure that you never accidentally miss an important fax Junk Fax Options Automatically identify a fax as a junk when L Galler ID matches Caller ID of a previously marked junk fax sender matches the Sender of a previously marked junk fax C No Caller ID is available No Sender is available Faxes identified as junk will be sent to Inbox Junk folder 32 MyFax User Guide Contact Book Management Contact Books can be managed by clicking on the Contact Books sidebar menu item This shows a page containing a list of all contact books accessible by the user The columns shown include Contact Book Name Contacts in Book Owner this is the user ID of the contact book owner A user ID
17. ax on a mobile device and need to print it out you can forward it to a nearby fax machine Select the check boxes next to the faxes you wish to forward Click Forward 3 The Forward a Fax Window opens with all of the same Recipient Capabilities as the Send a Fax page 18 MyFax User Guide Forward a Fax Add Recipient s Name Recipient List Maximum 0 ee A Country Code Fax Number lt lt Number Format LJ Add default country code to entries from contact books and lists Add recipient from Contact Book Add a Contact List Defaut JE Co EE Contact List Format Forwarded Fax es Sender Received Pages Fax 11 5 2007 9 33 04 AM 1 Options Cover Page SHOW OF TIONS Enter the Recipient information No documents need to be selected as the Forwarded faxes are already listed Select any other options including Cover Page if desired Click Send Creating a Fax Report Click the Export Report button You are prompted to save an Excel spreadsheet with details about the faxes contained in your Inbox Click Save and choose a location to save the report Marking Faxes as Junk MyFax now gives you a way to report junk faxes Myfax collects statistics about the senders you have reported as sending junk faxes to help determine how junk faxes may best be dealt with in the future Select the check boxes next to the faxes you wish to designate as junk faxes Click Junk The designated faxes ar
18. ber 020 7946 0555 in the United Kingdom you need to include the country code for the United Kingdom 44 at the beginning of the fax number Also note that the 0 at the beginning of the fax number is actually the United Kingdom national dialing prefix and does not get entered If you are sending by email you would send to 442079460555 myfax com 37 amp gt res MyFax User Guide If you are sending with MyFaxCentral you would type the number in the Fax Number box as shown Add Recipient s Name Recipient List Maximum 50 Add Country Code Fax Number lt lt None 442079460555 Remove Number Format Setting a default country code mytax If you are frequently sending faxes to destinations in different countries then including the country code each time you enter a fax number probably makes good sense If you are like most people however and you typically send faxes to destinations within the same country usually your own then this can become tedious MyFax includes a feature to allow you to specify a default country code The default country code is the country code that MyFax will assume you mean to use when you don t say otherwise This provides for less typing and allows you to enter the fax number in much the same way that you would dial it locally To set the default country code log in to MyFaxCentral and click on My Preferences Send Preferences In the section Set Def
19. cccecceccocosoeseccceccecececccosossecccsccececeecocssesecccesecceceese 33 Creating a New Contact Book sssenenesesssssssssseseetereresssssssssssseeererererereesssssssssseeetereeesesssssssseseeeeo 33 Deleting a Contact By OO Nseries aaccncs naencocanogeeceaataneatinaeneaaacemeeneitaaaauisana unmnadsecanbontonnnsagaaniaueieannndeannecamapeaanns 33 Pains a Contact BOOK syistisivcores decsccetbneseadaanaietiasveavtasunesseadvedaunonstenivesuhcsdasboucsbsaseadnaxeaetaraneomantdalass 33 Editing a Contact Book Name or Description cccccccccsssssseseeseeeeccceceeeeeeeeaaaesessseeseeeeeeess 34 Adding Contacts to a Contact Book cccccsssesesseeeeececeeeeeeeeeaaaaeseessseeeeeeeeeeeeeeeeaaeaaseenseeeees 34 Deleting Contacts from a Contact BOOK cccccceeceececeeceeeeeeaaeaeeesseeeeeceeeeeeeeeeeeeeeeaaaaaaaaeees 34 Editing a Contact in a Contact Book ccccccssessessseeeeecceeeeeeeeeeaeaaesssseeeeeeceeeeeeeeeeeeeaeaaaaaaesesaees 34 ii MyFax User Guide Append At File Formats veccecaccussccsssnsvececectaccenenstesscacscausececeetassesecsssanseevecansuevesevenctavestuaresevegussesseaieasees 35 Appendix B Using Country Codes gsc cases cases cs ets essa cette ese esses eee ees 37 Sending a fax when no default country code is SEL saiiwidvarensnivsdvvesidsucaianavesadesneastiediovmetmunsseiavaslacs 37 Seine a dett OO BND COl secre a Ea EEE EEEa Eaa 38 Sending a fax when a default country code 1S set nnnnnnsose
20. different from the logged in user indicates a contact book that another user in the account is sharing Delete a trash can icon indicates a contact book that can be deleted The default contact book and any contact book owned by another user cannot be deleted Contact Books Contact Book Name Contacts In Book Owner Delete Default 0 243949 My Test 1 342831 Personal Contacts 1 243949 1 Records 1 3 of 3 Display 10 Per Page Pagef PETTE Daut a Naci be Creating a New Contact Book 1 Click the lt Create New gt button Type the name of the new contact book in the Name entry box 2 3 Type a description optional in the Description entry box 4 Click lt Save gt to create the new contact book and go to the Edit Contact Book page for that contact book Click lt Cancel gt to abort and return to the Contact Book list Deleting a Contact Book 1 Click the trashcan icon for the contact book you wish to delete 2 Click lt OK gt on the warning message pop up to proceed with the deletion or click lt Cancel gt to abort Editing a Contact Book Edit a contact book if you wish to change its name or description or if you wish to view add delete import or export contacts in the contact book Each of the tasks described below assume that you start in the Edit Contact Book page 1 Click on a contact book name in order to edit the contact book If the contact book is shared by another user you cannot mak
21. ding a Previously Sent Fax You can download the TIF image of any previously sent fax that has been saved in your Sent Faxes 1 Go to Sent Faxes in MyFaxCentral and locate the fax to download 2 Select the fax you wish to download by checking its selection box 3 Click Download The fax will be downloaded if it is available Note Faxes that were sent prior to the Fall 07 release will not have been saved and will be unavailable Viewing a Previously Sent Fax You can view online any previously sent fax that has been saved in your Sent Faxes 1 Go to Sent Faxes in MyfaxCentral and locate the fax to view 2 Click on the View link for the fax Note Faxes that were sent prior to the Fall 07 release will not have been saved and will be unavailable Inbox Receiving a fax using MyFaxCentral You can use MyFaxCentral to look at faxes that have been sent to you 1 From the Home Page select Inbox You will see the Inbox page Inbox Download Fax Delete Fax Export Report Display faxes from Mov 04 2007 To Mov 05 2007 7 List faxes for all fax numbers Sender Received Duration View Fax Nov 05 2007 9 33 04 AM 23 View Faxes 1 1of1 Display 10 w per page oa of 1 gt gt ha Customize Your Inbox View SHOW OPTIONS 17 oS MyFax User Guide Once in your Inbox you can see the sender the date and the time that the fax was received and the number of pages contained in the fax Your faxes are listed 1
22. dministering your MyFax Account in this document MyFax User Guide MyFaxCentral MyFax on the Web You can access MyFax through your web browser by going to MyFaxCentral located at https secure myfax com login aspx This is the same web site you accessed to set up your MyFax Account You might want to bookmark this handy site as the more you use MyFax the more you will be accessing it gt gt LOGIN myfaxcentral Login to MyFax Welcome r gt Spring 07 Update Click Here to See Vyhat s New z yLog Login ae e gt Send receive view and store your l Remember my Login ID and Password z faxes online gt gt Login anytime anywhere i What is my Login ID bb Update your account and billing s s x information Hit gaging in Problems logging in gt gt Edit your preferences ii got y p ford i j isti Forgot your password gt gt View realtime statistics Don thave a MyFax number yet Sign up online Copyright 2006 Protus IP Solutions Inc ivacy Policy Terms and Conditions Sitemap Join Affiliste Program You are prompted to enter your Login ID and your Password You can use your email address your account number or even your fax number as your Login ID You can even set your login preferences so that your Login ID is remembered for the next time you login If you set your preference to remember your Login ID you will still need to enter your password in order to access MyFaxCentr
23. e aasre e ERI ERE E diet eeme Saute nasser settee ESEE 19 Marking Faxesas JUNK scinsivis vscstsdvecesvsastnexedenabaihessentsdnenedutied Enea CETE AEON EEn EE EEE 19 Unmarking Faxes Previously Marked as Junk ccccccccccccsssssseesseseeeeeeeeeeeeeeeeeaeeasaaaeeeeeees 20 Automatically Identifying New Faxes as Junk cccccccssssssseseeeeecceeeeeeeeeeaeaeesesseeeeeeeeess 20 myfax MyFax User Guide My Account MyFax Account AGMINIstration ccccccccccsssssssssssssscsssccccscccccccccccccccssssssscsscssscsoooes 20 Biu TET OS e E E E E E EEEN 21 ACCouni oaee 10 VO E a E cnet ne E A AE AE E ATTE 22 ACCOUN ACU IY REDO S eras re E E EEE E T ER E 22 User Adminis TIO iEn E E E EA EA EE 22 My Preferences MyFax User PreferenCeSs sesccccccccccccccccccecccccccccecccccccccccccecccecccccecccccccccececsssescssee 23 Semp W 1240 eaea RRENO EE N ENE 23 User Pro Seed ceria Ste descr cct aries tis dere mind ceesad ied detec T AT A EEA Sed detec EERE 23 User Name and Email A Gar ess scacesasaccninaecienstaanasceaseceeestsansonaleslanstuanesunavedbeosadalesdeasesenstieresenieeines 23 eS PASS yO OS saciactins teisanacemscninaiendlaased nctoancelnaeocatasactociubetantslaaicahatins keitadanstesnaiaivbeoshslaanebndoaniemesenctaqats 24 News and UCAS sarrons ane E RENEE oe iuaubyubsveaseaad EES 24 Onhe e e E e E E rern rrr te 24 SMS Mobile Device Settings ccccccccccccccceceeeeeeeeseesseeeeeecceeeeeeeeeeeeeeaeaseesesseeeeeeeeeeeeeeeeen
24. e changes but you can view the contents myfax 33 MyFax User Guide 2 Click Back to Contact Books to return to the Contact Books list when done Contact Books Edit Contact Book Back to Contact Books Name Personal Contacts M Share this Contact Book Description These are my personal contacts Add Contact Export Contact First Name Last Name Fax Number Delete Fred Flintstone 18665551234 T Records 1 1 of1 Display 10 Per Page Page of 1 gt First Previous Next Last Import Contacts from file Browse File Format Maximum File size 10 MB Import Contacts Editing a Contact Book Name or Description 1 Make any desired changes to the name in the Name entry box 2 Make any desired changes to the description in the Description box Click lt Save gt to save the changes or lt Cancel gt to undo your unsaved changes Adding Contacts to a Contact Book Click lt Add Contact gt Type the first name of the contact in the First Name entry box Type the last name of the contact in the Last Name entry box a oe Le Type the fax number of the contact in the Fax Number entry box Be sure to follow the Number Format specified 5 Click lt Save gt to add the contact to the contact book or lt Cancel gt to abort Deleting Contacts from a Contact Book 1 Click the trashcan icon next to the contact book you wish to delete 2 Click lt OK gt to delete the contact or lt Cancel gt to abor
25. e file to be uploaded use the browse button to locate it on your computer You can also give the Cover Page a unique name oh select your default cover page and press Update Cover Page List None Default Cover 1 Basic Cover 2 Contemporary Downilozd Cover 3 Elegant Cover 4 Multiple Cover 5 Professional Indicates that it cannot be removed Add a New Cover Page File to Upload Cover Page Name Add Cover Page l Share cover page with all users 27 MyFax User Guide Fax Header You can designate the name to appear in the From section of your fax headers You can also change the time zone used by the date and time stamp on the fax header Select the time zone you wish to use from the drop down list The GMT Greenwich Mean Time offset in the time zone drop down list is always shown in Standard Time but will automatically be adjusted for Daylight Savings Time if necessary when it is displayed For example suppose that the time zone selected in Send Preferences 1s GMT 05 00 Eastern Time US amp Canada If a fax is sent at 3 00 Eastern Time during Standard Time then the time displayed in the fax header will be shown as 3 00 GMT 5 00 If a fax is sent at 3 00 Eastern Time during Daylight Savings Time then the time displayed in the fax header will be shown as 3 00 GMT 4 00 Note that this has no impact on the time zone used by the MyFaxCentral Inbox Outbox Sent Faxes or fax c
26. e not logged in go to MyFaxCentral and enter your User ID and password 2 Select Sent Faxes All sent faxes appear in this list identified by fax number Sent Faxes From Oct 01 2007 To Nov 04 2007 w Filter FaxNumber E Reference Recipient sent Delivered Pages Start Status View 123266330 15551234567 Oct 29 2007 10 35 06 AM 4 0 Failed Unknown Country Code View 723262394 16136525014 Oct 29 2007 10 09 47 AM 4 0 Failed Invalid Response View Faxes 1 2o0f2 Display 10 per page Page 1 of 12 gt ba Customize Your Sent Faxes View a mee Note This image shows only the Body portion of the Sent Faxes screen Resending a Previously Sent Fax You can resend a fax to the same destination that you previously sent it to This is useful in those cases when the fax wasn t successfully sent the first time the receiving fax machine may have been busy or when the recipient has lost the fax and wants it to be sent again 16 MyFax User Guide Instead of having to upload the document and re enter the contact information all you need to do is 1 Go to Sent Faxes in MyFaxCentral and locate the fax to resend 2 Select the fax you wish to resend by checking its selection box 3 Click Resend The fax will be resent to the same destination as previously Note Faxes that were sent prior to the Fall 07 release will not have been saved and will be unavailable Downloa
27. e now marked as Junk Faxes If you have the Junk Fax column in your Inbox display you can quickly locate these faxes by the check mark in the Junk Fax column 19 MyFax User Guide Note Designating a fax as Junk does not delete it To delete a fax follow the instructions provided above Unmarking Faxes Previously Marked as Junk If you have previously marked a fax as a junk fax and wish to change that designation simply follow the same procedure used to mark it Select the check boxes next to the faxes to wish to unmark as junk faxes Click Junk Faxes previously designated as junk faxes will now have that designation removed Automatically Identifying New Faxes as Junk MyFax now provides a means to automatically identify new inbound faxes as Junk For more details see My Preferences Receive Preferences Junk Fax Options My Account MyFax Account Administration The settings under the My Account link are available only to MyFax Account Administrators If this is your personal MyFax Account you are the MyFax Account Administrator This menu contains the following options e Billing Profile e Account Statement e Account Activity Reports e User Administration An administrator can change all these options for any user for which he or she acts as administrator 20 MyFax User Guide Billing Profile The Billing Profile form enables you to update or change the Account Name and Address Billing Address Credit Ca
28. er Contact Books until you have selected all of your recipients Note the maximum of 50 recipients per submission Attaching Documents 1 First make sure that the paper size selected matches the paper size of the document s you are faxing by clicking the appropriate radio button Note that all documents in the same submission will be sent at the selected paper size M Click the Browse button to find and then attach your document H There is space provided for up to three documents If you need to attach more than three documents click the Attach More Documents link and the page will adjust to provide space for up to nine documents Attach Document s Select Paper Size please select the largest document size you are sending Letter 8 5 x 11 Legal 8 5 x 14 Ad 8 25 x 11 75 C My Documents Document1 dos mowe E My Documents Document2 doc Mowe PO Br Attach More Documents 13 MyFax User Guide Setting Options and Adding a Cover Page You can also add a cover page to your fax and set options for billing code and delivery schedule Access these options by clicking on Show Options on the Options Cover Page title bar To set your cover page Enter the name you wish to show as the sender of the fax in the From Name box This could be your name your company s name or both Note that this name can be entered as a default setting in Send Preferences Choose a cover page by making
29. ess your fax As the fax is being processed it is placed in your Outbox Any fax that appears in your Outbox is still being processed and has not yet finished being sent To view faxes that are still in progress perform the following steps 1 If you are not logged in go to My Fax Central and enter your User ID and password 2 Select Outbox Any item listed in the Outbox is still being processed Once it 1s finished processing it moves to the Sent Faxes box 15 MyFax User Guide Outbox Export Report Fitter faxes by Billing Code w ss Recipient Sent Pages 666 564 9566 Tue 1 24 2006 12 30 PM 5 212 864 4567 Tue 1 24 2006 12 30 PM 2 233 669 2555 Tue 1 24 2006 12 30 PM 2 656 722 2233 Tue 1 24 2006 12 30 PM 1 663 122 2522 Tue 1 24 2006 12 31 PM 2 666 609 1111 Tue 1 24 2006 12 31 PM 1 866 619 9898 Tue 1 24 2006 12 31 PM 9 666 739 3698 Tue 1 24 2006 12 31 PM o 666 444 6236 Tue 1 24 2006 12 31 PM 1 905 256 1119 Tue 1 24 2006 12 32 PM 1 Faxes1 100f49 Display per page Page 1 Jot 5 First Previous Next Last Customize Your Outbox View HIDE OPTIONS Reference Recpient From To Sent Y Pages Update Stat End Billing Code Status Note This image shows only the body portion of the Outbox screen Sent Faxes Viewing your sent fax history If you want to see the faxes that have completed processing and been sent perform the following steps 1 If you ar
30. ght now but you d like to try MyFax out how about sending a fax to yourself Here s how 1 Using your email application prepare to send a new email 2 Put the fax number of the person to whom you want to send a fax in this case your own MyFax number in the To field of the email For example if your MyFax fax number is 613 248 4922 enter 16132484922 mytfax com the 1 at the beginning shows that the fax number is in North America 3 Put your own name in the subject line You ll see why later myfax MyFax User Guide Append At File Formats veccecaccussccsssnsvececectaccenenstesscacscausececeetassesecsssanseevecansuevesevenctavestuaresevegussesseaieasees 35 Appendix B Using Country Codes gsc cases cases cs ets essa cette ese esses eee ees 37 Sending a fax when no default country code is SEL saiiwidvarensnivsdvvesidsucaianavesadesneastiediovmetmunsseiavaslacs 37 Seine a dett OO BND COl secre a Ea EEE EEEa Eaa 38 Sending a fax when a default country code 1S set nnnnnnsosesssssssssseeteereesssssssssssssereeeeeresssssssssesee 39 Sending a fax to a different country code than the default cc cccssssssessseseseeeeeeeeeeeeeeeaaas 40 iii MyFax User Guide delivered Notice that the To info is the same as what you included on the subject line of the email For more information on receiving faxes using email refer to the section Sending and Receiving Faxes using Email in this document M
31. he information that you would like to appear in the fax header In the example the recipient s name and title have been entered in the Subject field Note If your password is in the first line do not include any other information on the first line of the message 4 Inthe body of the email you can enter any you want notes to the recipient For example you could write Here is the fax I promised to send you The recipient sees this information as part of the body of the email when he or she receives the fax MyFax User Guide 5 You can also attach one or more files to your email message See Appendix A Supported File Formats for a complete list of the files supported by MyFax or visit MyFaxCentral for the most current list of supported file formats Note Documents that you attach look exactly the same when MyFax converts your email to a fax is John Smith VP of Sales Message Microsoft Word Seles File Edit View Insert Format Tools Table Window Help Type a question for help X ae bleala glkA zi BBM o Fim e Final Showing Markup Shows F p y Me CO 2 Send i amp amp fejoptions HTM EE To 15552314974 mvFax com Subject Dear John Please find attached the April report Sincerely Sarah Finney 6 Click Send MyFax converts your email to a fax document delivers it to your recipient and emails you a detailed confirmation of your fax transmission sas
32. ime Add Recipient s Name Recipient List Maximum 50 Add Country Code Fax Number lt 4 Remove 44 15553244321 Number Format Alternatively if you are sending with MyFaxCentral you can change the Country Code right on the page using the drop down list to temporarily select the country code you want to use this time Add Recipient s Name Recipient List Maximum 50 gt Add Country Code Fax Number lt lt Remove 4 5553244301 Number Format 41 About MyFax MyFax is the fastest growing Internet fax service used by individuals small medium and large businesses to send and receive faxes using existing email accounts or the web MyFax offers services in North America and Europe including the United Kingdom to industries recognized among the fastest growing adopters of internet fax including finance insurance real estate healthcare transportation and government More than 15 000 new customers subscribe to MyFax each month Additional information is available at www myfax com and www myfax uk com Toll free 1 866 657 9885 613 733 0000 Email sales myfax com 2010 Protus All rights reserved Protus MyFax are trademarks of Protus Other trademarks referenced in this document are the property of their respective owners Customers are solely responsible for ensuring regulatory compliance MFWPO110 myfax 7campaigner my voice
33. ions This menu has two layers the second layer items are shown when the first layer item is selected Items that have no second layer take you directly to the corresponding functionality 10 MyFax User Guide The Bottom Area provides the MyFax support number as well as the support email address and the Support Contact Information screen You can also choose the Log Out option from the bottom area to log out of your MyFax session The Body Area is where the main business of MyFax takes place When you first log in you see a Welcome banner and information about your MyFax usage This area shows your Home Page when you first log into MyFax As you access your Inbox Outbox and Sent items you see these pages displayed in the Body Area This is also where your Preferences are displayed when you are administering your account Note that anywhere a date and time is displayed in any of the Inbox Outbox or Sent Faxes pages that the time is displayed in the time zone that is currently selected in the Online Time Zone Setting see User Profile settings for more details Sending a fax quick start myfax Sending a fax with MyFaxCentral is fast and easy Let s look at a common scenario You need to send a fax that you have on your computer as a Microsoft Word document to one recipient Click on the Send a Fax link on MyFaxCentral You are taken to the Send a Fax page Fill in the Name and Fax Number of the recipient in the
34. ions of fax delivery be they successful or not sent You can also choose to have a copy of the fax document attached to the confirmation email as a TIF attachment This can be useful in helping to keep track of what faxes were successfully sent 26 MyFax User Guide You can also choose whether to receive confirmations of successful faxes confirmations of failed faxes both or no confirmations at all If you have set up a mobile device to receive SMS notifications on see User Profile you can select here whether to receive fax delivery confirmations on it Fax Confirmations You can receive fax confirmations in your email Confirmations are sent each time you send a fax co amainsi Ms idoe companycom email address jdoe company com send Fax Delivery Confirmations Success Failure Both Of by email i send Fax Delivery Confirmations i by SMS i O Success O Failure Both Oof Manage Cover Page You can designate a default cover page in the Manage Cover Page section You can choose to use a default cover page provided by MyFax There are five to choose from e Basic e Contemporary e Elegant e Multiple e Professional You can preview the cover page download it to your computer or remove the default cover page by selecting the appropriate button Alternatively you can add a cover page to the list that you have created Use the Add New Cover Page section to accomplish this task Indicate th
35. ive SMS notifications on see User Profile you can select here whether to receive fax received notifications on it 30 MyFax User Guide Fax Delivery Email Addresses Fax Delivery Email Addresses Faxes and notifications can be delivered to a maximum of 5 email addresses Deliver my faxes to max 5 john doe company com You must list atleast one email address Indicate the email addresses to which faxes should be delivered You can designate up to five addresses If you want to remove an address click on the address to be removed and click on the Remove button To add a new email address to your list enter it in the box indicated and click the Add button Online Fax Storage Online Fax Storage You can store faxes online for up to 365 days Store faxes for days Storage period applies to all fax numbers in your account Indicate how long you would like your faxes to be stored You can store faxes for up to 365 days Junk Fax Options MyFax now provides the means to help you identify new inbound faxes as Junk based on what faxes you have previously identified as Junk There are four ways to tell MyFax to consider a new fax as Junk 1 When the Caller ID of the new fax is the same as the Caller ID of a fax you had earlier marked as Junk 2 When the Sender Fax Machine ID is the same as the Sender of a fax you had earlier marked as Junk 3 When the Caller ID is not provided 4 When the Sender F
36. l Settings Temporary A Internet Files Content IE5 5727051E pfficeinternetfaxinstall 1 reg to the registry a e Click Yes 6 Finally a confirmation pop up will appear This pop up indicates that you successfully completed the integration process 29 myfax MyFax User Guide Registry Editor N 1 Information in C Documents and Settings ymorrow Local Settings Temporary Internet Files Content IES PP87000S pfficeinternetfaxinstall 1 reg has been successfully entered into the registry Click OK For instructions on faxing from Microsoft Office 2003 or 2007 applications see Sending Faxes through Microsoft Office 2003 or 2007 in the section Sending and receiving Faxes by Email Receive Preferences On the Receive Preferences page you can change the settings for how you receive faxes Fax Delivery Options Fax Delivery and Notification Options Receive faxes as OPDF TIFF Deliver by email Fax O Notification Only Neither Display first page of fax in email body Yes ONo send Fax Received notifications by hl i O Ye 5 i 0 You can indicate 1f faxes should be received as PDF or TIFF files You can indicate if faxes received as faxes received as emails should contain a notification of receipt only the entire fax or neither Indicate if the first page of the fax should appear in the email body or as part of the attached document If you have set up a mobile device to rece
37. n Email Addresses Used for Sending Faxes You can send faxes from up to 5 different email addresses send faxes from max 5 Remove jsmith mycompany com jbloomberge mycompany com rkelly hotmail com jbloomberge yahoo com rmorow protus com Default address cannotremove Default Paper Size Default Paper Size Select your default paper size for sending a Fax Letter 8 5 x 17 Legal 8 5 x 14 AA 8 25 x 11 757 Set Default Destination Country Code If you usually send faxes to destinations within the same country you can save the country code for that country by selecting it from the drop down list and clicking Update Once you have saved a default country code you no longer need to type the country code when entering a fax number for that country If you have saved a default country code you can also check the box to independently select whether that default country code should be used when sending faxes by email For complete details on using a default country code see Appendix B Using Country Codes Set Default Destination Country Code specify the default destination country code to use when Sending faxes Ifno default is specified you need to include the country code with each destination fax number Default Country Code None Also use the default country code when sending faxes by email Fax Confirmations You can indicate the email address to which you would like confirmat
38. ntosh WordPerfect Graphics WPG Xy Write Supports a restricted set of features 36 MyFax User Guide Appendix B Using Country Codes Because MyFax is capable of delivering faxes anywhere in the world MyFax must be provided with a fully specified fax number which includes the country code of the destination even if the number is local to your location Sending a fax when no default country code is set When you first start using MyFax it doesn t know anything about your sending habits whether you send to many different countries or if you always send within the same country For that reason it 1s set up so that you need to enter the country code for each and every fax number every time that you send a fax These examples describe how to format your destination fax numbers to include the country code Example 1 North American Destination If you want to send to the fax number 555 324 4321 in North America you must enter the number with the North American country code 1 at the beginning of the number If you are sending by email you would send to 15553244321 myfax com If you are sending with MyFaxCentral you would type the number in the Fax Number box as shown Add Recipient s Name Recipient List Maximum 50 John Doe gt Add Country Code Fax Number lt lt Remove None Y 15553244321 Number Format Example 2 United Kingdom Destination If you want to send to the fax num
39. ntrols the creation and deletion of users in the account and also how the user access the MyFax account See the MyFaxCentral User Administration Guide for detailed instructions 22 MyFax User Guide My Preferences MyFax User Preferences You can change the following settings for your own MyFax account using the options under the My Preferences link e User Profile e Send Preferences e Receive Preferences Setup Wizard MyFax provides an account setup wizard that puts the most common settings found in My Preferences all in one place that you can run at any time by clicking Setup Wizard in the menu For more detailed settings please go to the appropriate User Profile Send Preferences and Receive Preferences pages Note The Setup Wizard will also start automatically the first time you log into MyFaxCentral myfaxcen tr a setup Wizard gt 1 You can send faxes from To add another email address enter it here and click Add maximum 5 Add TIP You can change this setting in MyFaxCentral ay penn ys 3 My Preferences User Profile Send Preferences Receive Preferences User Profile The User Profile page allows you to view and change general settings in your MyFax account User Name and Email Address You can change your user name and primary email address Your primary email address is the first email address in the list of addresses that you can send faxes from It is also
40. ociated with the credit card being used to pay the MyFax account If you are unsure of where to locate the CVV number you can click on What s a CVV number to help you find it Note You must click the Update button for any changes to be saved Account Statement Invoice The Account Statement form displays your account statement if you have a pre paid account or your Account Invoice if you do not have a pre paid account Click Generate Statement to create an updated Account Statement The Account Statement outlines the charges you incurred in the previous billing period along with the charges incurred during the current billing period Your total current charges are shown at the bottom of the statement If you have any questions or concerns about your account statement you can find the contact information for the billing department at MyFax at the bottom of the screen Account Activity Reports The Account Activity Reports form enables you to view a summary of usage on your MyFax account You can select a billing month up to one year ago for which to view usage You can select to view usage for all account users or a specific account user You can also filter on Billing Code if you have grouped your account users by Billing Code using the Fixed Billing Code option in User Administration see the Mytax User Administration Guide for details User Administration A MyFax account can have more than one user The User Administrator co
41. oduct features pricing and offers Receive training communications from MyFax Online Time Zone Setting The time zone selected here will be used wherever a date and or time is displayed in the Inbox Outbox and Send Faxes pages as well as the time zone used by the Delivery Schedule hours on the Send a Fax page This time zone will also be used in any fax confirmations sent by email The GMT Greenwich Mean Time offset in the time zone drop down list is always shown in Standard Time but will automatically be adjusted for Daylight Savings Time if necessary when it is displayed 24 MyFax User Guide Note that this setting has no impact on the time zone used in the header line of sent faxes To change that setting refer to Send Preferences Online Time Zone Setting Time Zone SMT 05 00 Eastern Time US amp Canada This determines the time zone used in the Inbox Outbox and Sent Faxes pages The time zone used in the fax header is set independently in Send Preferences SMS Mobile Device Settings You can have MyFax send notifications of you received faxes and delivery notifications of you sent faxes to your mobile device over SMS To do so start off by entering the details of your mobile provider and mobile number here Then turn on or off SMS notifications in your Send Preferences and Receive Preferences SMS Mobile Device Settings Entering your mobile device cell phone etc number here will let you receive S
42. onfirmations sent by email To change the time zone for those refer to Online Time Zone Setting in User Preferences Fax Header The Following text will appear in the From section of your fax headers Fax header MyFax John Smith Time one GMT 05 00 Eastern Time US amp Canada This determines the time zone used in the fax header The time zone used in the Inbox Outbox and Sent Faxes pages is set independently in the User Profile Online Sent Fax Storage MyFax now has the capability to save faxes that you send for up to 366 days You can change this setting if you wish to save faxes for less time Setting this to O will stop saving sent faxes Online Sent Fax Storage You can store faxes online for up to 366 days Store faxes for Days Storage period applies to all fax numbers in your account Password Protection Email Faxing Only Finally you can use the Password Protection section to password protect your faxes If this option is selected you must enter your MyFax account password when sending faxes sent by email The only exception is faxes sent from MyFaxCentral Passwords must appear as the first line in the email body If you want to enable this security feature check the box 28 MyFax User Guide Note This option applies only to faxes sent using email It does not apply to faxes sent using MyFaxCentral Password Protection Email Faxing Only When checked your MyFax account passwo
43. rd Information or Billing Options as shown below Billing Profile Required fields Only required if country is Canada or USA First and Last Name John Smith Company Name Address 123 Anywhere City Someplace Province State Ontario ip Postal Code Country Canada Telephone 5551323211 Billing Address and Options Billing address should be the same as on your credit card statement 7 Billing address is the same as the Account address Address City Someplace Province State Ontario Zip Postal Code KIK 1K1 Coun try Canada Telephone 5551323211 send billing emails to jsmith mycompany com Send monthly statement by email Purchase Order ID Credit Card information Card Type Card Number Expiry Date ho H mm 2008 w Be CW Code What s a CW Number Name on Card Randy Morrow 21 MyFax User Guide Fields that must be filled in are marked with a red asterisk Fields that are marked with a double asterisk must be filled in if your account is registered in either Canada or the United States If your Billing Address is the same as your Account Address simply click the designated checkbox and your Account Address information will be copied to your Billing Address information If you make changes to your Billing Address you may be required to reenter your credit card information for re validation Note that you must enter the CVV number ass
44. rd will be required on all faxes sent by email does not apply to faxes sent from MyFax Central Passwords must appear as the first line in the email body Enable Password Protection E Microsoft Office Internet Fax Activation If you want to use MyFax to fax directly from Microsoft Office 2003 or 2007 applications and you have not yet completed the activation process please follow these steps 1 Login to MyFax Central using your Login ID and Password 2 Click on My Preferences Send Preferences 3 At the bottom of the Send Preferences page click on the link Click here to enable Microsoft Office to send faxes using MyFax Microsoft Office Internet Fax Activation Click here to enable Microsoft Office to send faxes using MyFax This feature is supported for both Microsoft Office 2003 and Microsoft Office 2007 When prompted click the Run button This will set your faxing options No software will be installed on your computer Click here to disable Microsoft Office from sending faxes using MyF ax 4 A pop up will appear asking Do you want to run or save this file File Download Security Warning Do you want to run or save this file Name officeinternetfaxinstall reg Type Registration Entries From securega mytax com an soe C Click Run 5 A second pop up will appear Registry Editor i E x Are you sure you want to add the information in C Documents and Settings rmorrowLoca
45. s mytax Successful fax sent from MyFax Fax Delivery Number 16132640862 Fax Recipient To Ben Ricardo Sent at 03 1 512006 03 12 01 PM EST GMT 5 Fages 5 Duration 128 Fax for Free Tell friend about MyFax today Cost 0 0000 WS Tax GST 0 0000 WS Tax PST 0 0000 WS Total Cost 0 0000 US Have a question SUppPomtamyfax com Customer Number 250122 Reference Number ffo25604 Billing Code 230127 Thank you for using myfax MyFax User Guide Sending faxes through Microsoft Office 2003 or 2007 Microsoft Office 2003 and Microsoft Office 2007 offer a way to send faxes directly from many of the Microsoft Office Applications As an example here s how to send a Microsoft Word document using MyFax Note These instructions assume that you have already completed the steps to integrate MyFax with Microsoft Office 2003 or 2007 If you have not done this yet please follow the instructions in Microsoft Office Internet Fax Activation in Send Preferences first 1 Open the Microsoft Word document or if you already have one open leave it open 2 On the Microsoft Word menu bar click File Send To Recipient using Internet Fax Service M Document Microsoft Word File Edit View Insert Format Tools Table Window Help AdobePDF Acrobat Comments BIVOAI sBBSI9 C ZERARE O T 100 O Ne J Heading 1 Ce Arial El 16 B z U 5 Mail Recipient as Adobe PDF ij Mail Recipient as Attachment
46. s that appear on most MyFax pages This includes the following Links e Help Takes you to frequently asked questions an instructive knowledge base and other tools to aid you e Contact Displays the Support Contact Information screen including how to contact MyFax support e Logout Logs you out and returns you to the Login screen The top area also includes tabs corresponding to the different services available through this web page The MyFax tab selects the pages and sidebar menus corresponding to the MyFax service The Fax Broadcasting tab selects the pages and sidebar menus corresponding to the Fax Broadcast service The Voice Broadcasting tab selects the pages and sidebar menus corresponding to the Voice Broadcast service You see only the tabs for the services to which you are subscribed The top area contains an Information Bar that provides basic account information and quick access to specific functionalities related to the service you are using The Information bar contains the Home link which when clicked returns you directly to a logged in MyFaxCentral You also find your name userid and fax number in the information bar If you have more than one fax number associated with your account the fax number acts as a drop down menu When you select one of your fax numbers you have access to information related to that fax number only The Side Area contains the side bar menu that provides an easy path to all MyFax funct
47. sssssssssseeteereesssssssssssssereeeeeresssssssssesee 39 Sending a fax to a different country code than the default cc cccssssssessseseseeeeeeeeeeeeeeeaaas 40 iii MyFax User Guide Getting Started MyFax is an email and web based internet fax service designed for sending and receiving faxes The fax messages are sent and received using the internet Once a fax is sent you can check its delivery status using the MyFax online web reporting tools Setting up an account Before you can begin to use MyFax you must sign up for a MyFax account using the secure online form found at MyFaxCentral located at www myfax com MyFax requirements Email requirements To send and receive faxes you need an email account a MIME compliant email application and Internet access Web browser requirements For web based faxing the following browsers are officially supported by MyFax e Microsoft Internet Explorer 6 x e Firefox 1 5 Other browsers must have the following features enabled in order to access MyFax through the web interface e SSL encryption at the 128 bit level or higher e Tables e Cookies e RFC1867 support for multiple forms and file uploads e Java Script Note If your browser uses Pop Up blockers you may need to disable them for MyFax to operate correctly Sending your first fax with MyFax To get you started let s look at sending your first fax with MyFax If you don t have someone you want to fax ri
48. t Editing a Contact in a Contact Book 1 Click on the First Name Last Name or Fax Number of the contact you wish to edit 2 Edit the First Name Last Name or Fax Number field as desired Click lt Save gt to keep your changes or lt Cancel gt to return to the contact book without saving any changes 34 MyFax User Guide Appendix A File Formats MyFax supports the following file formats for use as attachments e Adobe PDF e AMI Draw Graphics e ANSI Text e Applix Graphics e Applix Spreadsheets e Applix Words e ASCII Text e Computer Graphics Metafile CGM e Corel Draw CDR TIFF Header e Corel QuattroPro e DCX e Encapsulated PostScript EPS e Enhanced Metafile EMF e HTML e IBM DCA RFT e IBM Displaywrite e JPEG File Interchange Format e Lotus 1 2 3 e Lotus AMI Pro e Lotus AMI Professional Write Plus e Lotus Freelance e Lotus Pic PIC e Lotus Word Pro e Mac PICT raster content e MacPaint MAC e Maker Interchange Format MIF e Microsoft Document Imaging Format MDI e Microsoft Excel e Microsoft Excel for Mac 35 MyFax User Guide Microsoft Publisher PUB Microsoft RTF Microsoft Windows Bitmap BMP Microsoft Windows Write Microsoft Word Microsoft Word for Macintosh Microsoft Works Spreadsheet Microsoft Works PC PaintBrush PCX Portable Network Graphics PNG SGI RGB Sun Raster TIFF Truevision Targa Unicode Text WordPerfect WordPerfect for Maci
49. the email address that important system messages will be sent to myfax a myfax MyFax User Guide User Name and Email Address User Name Email Address jdoe company com Change Password Here you can change your MyFax password Note that you must enter your current password in order to change it This is to help you protect your account should you accidentally leave it unattended while you are logged in Always remember to close your browser or log out before leaving your computer especially if you use a computer in a public location Note There are specific guidelines for the creation of passwords These guidelines help to protect the security of your password Follow the link to find out more about these guidelines when changing your MyFax password Change Password To help protect your account better all new passwords must follow specific security guidelines Click here to view these guidelines now Current Password New Password Retype New Password News and Updates You can also choose to receive important news and updates from MyFax by clicking the box next to that option Also if you want to receive training communications from MyFax you can click the box next to that option If you selected one or both of these options previously and wish to stop receiving the selected information you can unclick the appropriate box News and Updates Receive important news and updates from MyFax on new pr
50. the sending fax machine the date the fax was received and a unique identifier for the fax MyFax User Guide The first page of the fax also appears as an in line image in the email body for quick reference Fax To Email Fax Delivery from 16137376643 Message HTML File Edit View Insert Format PGP Actions Help CeReply CReplytoall G Forwad S Ea Y CS K e e AK 2 BRB From Virtual Fax faxdelivery virtualfax com To jdoe company com Ge Subject Fax To Email Fax Delivery from 15557376643 Attachments 16 3141946 tif 9 KB Fax Received at 03 01 2003 02 30 03 PM EST Receiving Fax Number 555 2484974 of Pages 1 Duration 48 Sending Fax 15557376643 Please note that the image shown here is only the first page of the attached fax and is compressed to fit a 1024 X 768 screen If you har JAN 63 63 64 11 PH I SENDAFAX 15557376643 P 61 Dear Jane Here are the documents I promised you 2 Double click on the attachment to open it The attachment opens in your image viewing software where you can read it or print it as a hard copy for your records Setting Receive Preferences You can set the following preferences for receiving faxes in your MyFax Account e The delivery options determining how your fax is received e The email address at which the fax is received e The storage options indicating how long received faxes are kept For more information about setting these preferences see A
51. yFax User Guide Sending and Receiving Faxes using Email The following sections outline how to send and receive a fax using email Sending Faxes As we ve seen MyFax enables you to send faxes using your email program as quickly and easily as sending a regular email Before we get into the details of sending a fax there are a few items you should look at Setting the Send Preferences You can set the following preferences for sending faxes from your MyFax Account e The email address from which faxes are sent e The email address to which confirmations are sent e The cover page if any to be used when a fax is sent e The fax header if any to be used when a fax is sent For more information about setting these preferences see Administering your MyFax Account in this document Sending a Fax the details Now that you ve got your MyFax account set up exactly as you want you can follow these easy steps to send a fax using your email 1 Open your email program and create a new mail message 2 Inthe To field enter the destination fax number followed by the myfax com extension The destination fax number must include the country code area local number without any spaces between the numbers For example 16137330000 myfax com Note 1 The country code for North America is 1 Note 2 For details on setting and using a default country code see Appendix B Using Country Codes 3 In the Subject field enter t
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