Children's Barred List (Formerly List 99) and QTS User Guide
Contents
1. United Kingdom Home About Us Policies Logout Children s Barred List and QTS checks are employer services As an individual you cannot order either of the checks for or on behalf of another person This is only for companies who have employees that are engaging in a regulated activity related to children Payment for these checks for non registered customers is by debit credit card only We cannot offer invoice terms to you without a signed Service Level Agreement The billing address details are the ones used to process your card payment so please make sure that this address matches the address that the card that you use to pay is registered to By pressing the Next button you are now ready to place your first order You will not have to enter any of these details again as the system will automatically recognise you when you next log in Please go to the Placing your First Order Section October 2014 CB APCS Access Personal Checking Services Ltd Registered Customer Initial Log In For existing customers the system checks for the email that you use for your ID Checking when you log in and if it finds a match it will associate you to your customer We still ask you to confirm your user and company details you only have to do this once before you can submit an order Please note if you have already set up a Management Reporting Account you will N2. APCS Access Personal Checking Services Ltd Children s Barred List Formerly List 99 and QTS User Guide Introduction This is a quick user guide to get you started with APCS s online ordering of Children s Barred List and Qualified Teaching Status checks The website addresses for these services are Children s Barred List Checks https www onlinedbscheck co uk list99 aspx Qualified Teacher Status Checks https www onlinedbscheck co uk qts aspx You will get a login web page that looks like this in your browser Criminal Record Checks m Home About Us Children s Barred List List 99 Checks Welcome to the APCS online ordering system for Children s Barred List checks formerly known as List 99 checks Through this system Employers can request and pay for the above checks on their applicants Policies My Account APCS will then carry out the checks on your behalf Children s Barred List requests received before 2 30pm will normally be processed within the same working day Any orders received after this time will be processed the next working day As soon as the checks have been completed you will received your results certificate via email Log Out Create Account If you have not created an Account with us before i e for Management Reports please create an account and we will guide you through the order process Contact Us Management Reports Your password must be at least 6 characters long
3. gt Summary gt Payment Details Thank you Your Order has been submitted successfully 15 00 has been taken from the supplied credit debit card The transaction authorisation code is 93068 A confirmation email has been sent to paul cutts intradev co uk The next stage is that we will process your order and send the results certficates to your designated contact Please be advised that APCS process orders during normal office hours Monday Friday 09 00hrs 17 00hrs excluding Bank Holidays With List 99 Checks we will normally return the results in the same working day provided that we recieve the order before 14 30hrs This is obviously subject to the number of checks that we need to do for you If you have any queries regarding your order please contact APCS quoting the following order number 1000058 View Soles Race APCS Home About Us Policies Logout If you don t want to submit any more orders press the Close button to log out If you are a registered Customer on invoice terms the payment page looks like this Q Home About Us Policies My Account Log Out Contact Us Management Reports Employer Enrolment Help If you need assistance please call us on 0845 643 1145 Calling from overseas 44 151 691 1803 or f 01 rom a mobile 51 691 1803 c APCS Access Personal Checking Services Ltd Derwent Alexandr Wallasey CH45 0J House a Road Criminal
4. 1803 lt o APCS E Access Personal Checking Services Ltd C2 A HP C S Derwent House Alexandra Road Wallasey CH45 0JZ Home About Us Policies Logout There are 3 options e To continue an existing order that is not completed e Tocreate a new order e To view completed orders Please note The View Completed Orders is read only you cannot change an order that has already been submitted Creating a new order and continuing an existing order are the same except that an existing order will already have applicants in it If you don t have any incomplete or completed orders these buttons will be grey and not selectable October 2014 APCS Access Personal Checking Services Ltd Creating an Order After creating an order you will see the below screen An applicant has already been added as an example this will be empty for a new order The term Applicant refers to the person that you wish to do the check for Criminal Record Checks m Home JTOETS ent About Us Jser Details gt Company Details gt Orders gt Order Details gt Paym Policies Order Requirements You can now enter the details of the people you require checks for Use the Checks Required boxes to specify which checks you require Please note if you require both services tick both boxes you will only be required to enter the applicant s information once amp My Account Order No 1000055 Order Value 7 20 Log Out Ch
5. Record Checks v Company Deta Orders gt Order Details gt Payment gt Summar Confirmation of Order Details to Invoice The Service charges are detailed below Description UnitPrice TotalNet 1 APCS Fee List99 Check John Smith _ 12 50 12 50 Total Net Cost of Selected Services 12 50 Total VAT 250 Total Cost of Selected Services 15 00 Purchase Order No if required lf you are sure that your order is correct please press the Place Order button lt Back Home About Us Policies Logout Simply add the PO number if required and press the Place Order button You will get the same confirmation screen October 2014 APCS Access Personal Checking Services Ltd What Happens Next When you complete an order it is automatically downloaded to the DBS Processing Team For Children s Barred List checks depending on the size of the order we will normally process it in the same day if it has been submitted before 2 30pm It will be processed on the next working day if submitted after 2 30pm For QTS checks the process is a little more complicated and usually takes between 1 3 working days to complete When we have completed the checks we will send you the relevant certificates or contact you with advice if a match has been found October 2014
6. and contain at least 1 number It is case sensitive Example River 23 Employer Enrolment Email gt Help Create Password Confirm Password if you need assistance please call us on 0845 643 1145 Calling from overseas Login to existing Account 44 151 691 1803 If you have already created an account please enter your email and password here to progress and existing order or create a new one or from a mobile 0151 691 1803 QIdentity Theft c APCS EE Protected Access Personal Checking Services Ltd securityM ETRICS Derwent House Alexandra Road Wallasey CH45 02 Home About Us Policies Logout October 2014 APCS Access Personal Checking Services Ltd There are two types of users for this system a user for a registered customer and a user for a non registered customer The definition of a registered customer is one that has a signed Service Level Agreement with us for the provision of standard enhanced and basic disclosure certificates You do not have to be a registered customer user to request a Children s Barred List or QTS check There are several benefits of being a registered customer which are e Preferential Tariffs e Invoice Payment Option subject to Approval by APCS If you would like to register for our full portfolio of services please click here Non Registered Customer Initial Log In The first thing you need to do is create an account This then provides a secure
7. area for your orders This is done by entering your email address and a chosen password and clicking the Create Account button You only need to do this once When you log in again use the Log into Existing Account area The next screen presented to you relates to your details These need to be completed including a contact telephone number in case we have queries with any future orders that you place Please note that the email address is the one that we will send your results so please make sure that this is correct Also the Captcha needs to be completed to confirm that you are a human and genuinely interested in using our services Criminal Record Checks v Home About Us TI npan etails Ord Policies Your details Please enter your contact details so that we can contact you if we have any queries regarding your order Please note this is the email we will send the results to You will also need to confirm that you are human by completing the Captcha below My Account Title Mr v Log Out First Name Last Name Contact Us Email Address lac intradev co uk This is the email that we will send the results to Telephone Number Management Reports Employer Enrolment Help Please confirm that you are human If you need assistance please call us on 0845 643 1145 Privacy amp Terms Calling from overseas 44 151 691 1803 or from a mo
8. 45 Purchase Order No if required Calli s Sargi Poca eno Please confirm that you accept the above fees to be charged to your card 44 151 691 1803 or from a mobile lt Back Make Payment 0151 691 1803 CO x D P S Home About Us Policies Logout Access Personal Checking Services Ltd Derwent House Alexandra Road Wallasey CH45 0JZ This gives you a breakdown of the order details the prices and the total price To complete the order 1 Fillin the card details 2 AddaPO number if your company requires one 3 And check the Please confirm that you accept the above fees to be charged to your card The Make Payment button will then turn blue Press it to make the payment If payment is successful you will see a confirmation page and we send you a confirmation email providing the details of your order This email includes the link to view your sales receipt if you did not print it off at the time of the order October 2014 APCS Access Personal Checking Services Ltd The confirmation page looks like this Home About Us Policies r My Account Log Out Contact Us Management Reports Employer Enrolment Help If you need assistance please call us on 0845 643 1145 Calling from overseas 44 151 691 1803 or from a mobile 0151 691 1803 APCS Access Personal Checking Services Ltd ent Criminal Record Checks v s gt Payment
9. OT need to create a new account here as you already had one Just log into the Log into Existing Account area using your Management Reporting credentials In the Management Reporting System if you have been given the role of a manager that can see multiple branches you will be presented with a drop down menu to select the branch that you want to place your order against The branch name is prefixed with the 7 digit Access Code that has been allocated to you to make sure you pick the correct branch October 2014 APCS Access Personal Checking Services Ltd Placing your First Order This is the screen that you will see every time you log in after you have registered Criminal Record Checks m Home About Us Details gt Orders gt Order C Policies What would you like to do We have noticed that you have existing order s that have not been completed yet If you would like to complete one of these orders please select it from the dropdown below and then click the Continue button 5 My Account Log Out of fA Please select Y Contact Us s Management You can create a new Order by clicking the Create New Order button below Reports ucan ate a new ler by king the Create New jer butto W Employer Enrolment Help If you need assistance please call us on or you can view previous Orders here 0845 643 1145 Calling from overseas Please select Continue 44 151 691 1803 or from a mobile 0151 691
10. add this person to your order Clear Appicant Delete Applicant Save Applicant You can order a Children s Barred List check and a QTS check for the same person in the same order It saves you entering the details twice just tick both the Children s Barred List and QTS boxes October 2014 APCS Access Personal Checking Services Ltd Submitting an Order The order number and the value of the order are displayed in the top right hand corner of the screen When you are happy with everything press the Submit Order button If you are a non registered Customer you will get a card payment screen like this one Criminal Record Checks m Home About Us rder Details gt Payment gt Summa List99 Check Requirements Policies Payment Details The Service charges are detailed below My Account Qty Description Unit Price Total Net 1 APCS Fee List99 Check John Smith 12 50 12 50 Log Out Total Net Cost of Selected Services 12 50 Total VAT 2 50 Total Cost of Selected Services 15 00 Contact Us Management Cardholder name Reports Card type Please Select Employer i Card number Enrolment SAGE pay visa gJ visa Valid from mm yyyy visa EB Expiry date mm yyyy Hel 9 Issue number If you need assistance Security code please call us on securitymeTRICs 7 Card Mandatory Information 0845 643 11
11. bile 0151 691 1803 c2 APCS APCS Access Personal Checking Services Lid Derwent House Alexandra Road Home About Us Policies Logout Press the next button October 2014 CAPRCS Access Personal Checking Services Ltd This is where we collect your company details Home About Us Policies rr My Account Log Out Contact Us Management Reports Employer Enrolment Help If you need assistance please call us on 0845 643 1145 Calling from overseas 44 151 691 1803 or from a mobile 0151 691 1803 c APCS Access Personal Checking Services Ltd Derwent House Alexandra Road Wallasey CH45 0JZ Jser Details gt Company Details gt Orders Company Details As Children s Barred LisvQTS Checks can only be carried out by employers please enter your company details below Please note you only need to do this once For future orders this information will already be completed for you Company Name Branch or Sub Group Name Address Line 1 Address Line 2 City County Post Code Country Criminal Record Checks m Order Details gt Payment United Kingdom Is the Billing Address the same as above If paying by card this needs to be the address where your card is registered Address Line 1 Address Line 2 City County Post Code Country vain Business Telephone No Viain Business FAX No APCS
12. ecks For Which Check s do you require John Smith C Childrens Barred List Check Contact Us O QTS Check Title M v Management i First Name W ohn Reports Last Name Smith Employer 197 Enrolment Date of Birth 1 01 1970 dd immiyyyy National Insurance No Help If you need assistance please call us on 0845 643 1145 Finally has this person been known by another name s Calling from overseas 44 151 691 1803 or from a mobile 0151 691 1803 Press the Save button to add this person to your order Clear Applicant Delete Applicant Save Applicant lt o APCS E Access Personal Checking Services Ltd QO A mD G S Back Delete Order Submit Order Derwent House Alexandra Road Wallasey CH45 0JZ Home About Us Policies Logout The names of the applicants will appear in the Checks For list box on the left hand side October 2014 co APCS Access Personal Checking Services Ltd For a Children s Barred List Check tick the box called Childrens Barred List Check e Select the applicants title e Add their first name e Add their present surname e Enter their date of birth e If you know their National Insurance Number then enter it as well This is optional but it will Save some time if the initial List 99 Search produces a match and we have to do a more detailed seach with their National Insurance No to prove that your Joh
13. n Smith isnt the John Smith held in the Childrens Barred List e Press the Save Applicant button and the name will appear in the Checks For list box on the left hand side Children s Barred List Applicant Other Names After you have pressed the Save Applicant button you will see another tick box appear asking if this person has been known by any other names like so Which Checks do you require E Childrens Barred List Check E QTS Check mE aE oe Bmih ssid Date of Birth dd mmvyyyy National Insurance No Finally has this person been known by another name s We need to check that this applicant has been known by any other names If the answer is no leave it unticked If the applicant has previous names then tick this box and you will get a new section related to their other names October 2014 CB APCS Access Personal Checking Services Ltd WL GTEC R LS U0 YOU TeQuire s A Childrens Barred List Check E QTS Check kai ee cece Date of Birth adimnvyyyy National Insurance No Finally has this person been known by another name s W Other Names Firstname id EEE Delete On Save ON Enter their other first name and surname and press the Save ON Save Other Name button You can repeat this process if the person has multiple previous names If you want to edit or delete a previous name click on the name in the Other Names list bo
14. x and either edit the entry or press the Delete ON Delete Other Name button Adding Multiple Applicants to an Order If you want to add another applicant press the Clear Applicant button to empty all the data in the text boxes that you have already entered and repeat the above process If you think you made a mistake with an applicant or want to check it again before submitting your order click the applicant s name in the Checks For list box If you want to delete an application from the order click on the applicant s name in the Checks For list box and press the Delete Applicant button October 2014 Access Personal Checking Services Ltd For a Qualified Teacher Status Check tick the box called QTS Check e Select the applicant s title e Add their first name e Add their present surname e Enter their date of birth e We don t need the National Insurance Number for a QTS check so this can be left blank e Please also provide the applicant s Teacher Reference No so that we can validate it This is normally a 7 digit number in the format 12 34567 but the system will accept a number without the forward slash i e 1234567 e Press the Save Applicant button Which Check s do you require EXO childrens Barred List Check i OTS Check Title First Name Bonn EINTE Smith Date of Birth ar National Insurance No Teacher Reference No Press the Save button to
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