Bromley Homeseekers User Guide
Contents
1. 3 ila eee If you would like a quick view of all the properties that are available to bid on this week click on the See All Properties button You will be able to look at all properties available this week even those that you are not eligible to bid on You will not be able to bid on the properties until you have logged in but you will be able to search for and view properties on the website Self 4ssessment ki 4 In order to be a part of Bromley Homeseekers and bid on properties you must complete the online registration form To do this you must first complete the self assessment You will be guided through a small number of questions and asked about your family composition When you have completed the self assessment the i S ha nan NN ots age Housing Options oa ae O ERA system will automatically provide you with your assessed bedroom needs and your likely banding Please note this banding is only an estimate to give you an idea of your likely waiting time you will be given your official banding once your registration form is fully assessed Once you have completed the self assessment you will be able to see how long you are likely to wait for housing if you regularly make bids with Bromley Homeseekers You may wish to pursue other options and there will be a number of options advertised on the Bromley Homeseekers website If you still wish to proceed with an application you can click on Register No2. Ground floor Liftf Communal N See More Ganan N multi imap oe PAu Transport Near By N i rs e 0 fia BRON E Ni p Ot CEN Rent N m Opening Closing Date 11 08 2008 30 08 2008 oO Heating Type Accessibility Information Return to My Details AVA a Approximate Map Detailed Map Local Area Info fromUpMyStreet com 9 The full details view will provide you with all of the information that you will need about each property You will also be able to view a picture of the property and view its location on a map For a larger map of 10 11 You are logged in as Luke Training Applicant Status Registered the surrounding area click on Detailed Map and you will be taken to www multimap com with a view of the specific post code area Local Area Into fromUpMystreet com You can also find out detailed information about the property in relation to the surrounding area by clicking on the Local Area Info link This will take you to www upmystreet com where you can find a vast array of information from details of nearby transport links and schools to crime figures and council tax rates Click h to Bid aca aca Once you have decided that you would like to make a bid click on Click here to Bid You will be taken back to your homepage where you will have a notification if your bid has been registered successfully Priority C 08 07 2008 Bedsize Bedspaces 1 0 Date of birth 07 07 1980 Info When
3. you are finished using this site you must log out Contact Info View Properties Info Your bid placed successfully My Current Bids View Previous Bid Results Show all in last month gt GO Property Still Open For Bidding 6677681 180 High Street Bromley London Closing Date 30 08 2008 Withdraw Bid Total Bids 3 Telephone bidding In order to access the telephone bidding service you will need to call the Bromley Homeseekers Bidding Line on 0845 863 0625 You will need to have your User ID and Pin number to hand as well as the advert numbers for any properties that you wish to bid on N Ot eS Ring 0845 863 0625 Select the language that you would like to hear the instructions in Enter your User ID number Enter your Pin number Press 1 to bid for a new property Enter the advert number of the property that you would like to bid for The system confirms the property you have selected If this is the correct property press 1 and the bid will be completed If it is the wrong property press 2 and you will be asked to enter the property number again If you try to bid for a property that you are not eligible for your bid will not be processed and you will be informed of this 12 You are allowed to have up to two open bids each week If you change your mind about a bid click on Withdraw Bid on your homepage and then Click here to Withdraw Bid on the subsequent page You will then be able to mak
4. Bromley Homeseekers A BROMLEY User Guide HOMESEEKERS Introduction to the Bromley Homeseekers site 5 sitemap Click on sitemap to view an index of all the a en Pe pages on the Bromley Homeseekers website Serre e es 7h s sees 6 site accessibility If you are uncomfortable using a BROMLEY i mouse to navigate around the website it is possible to use shortcut keys just by using your keyboard For a list of these shortcut keys click on site accessibility 7 languages f you would like to view the website in a different language click on the languages option There are 9 different languages to choose from that will translate all of the key information throughout the website _ Fle Edt yew Favortes Tools Hep za oS 43 A CETE T ig inene x Wsor S G E C E Bromley Homeseeker ELTE 1 text size 4 4 Click on the different sizes of the text options to increase or decrease the text throughout the website The middle size is the standards text size which can be returned to at any point by reselecting the middle A 2 textonly Click on this option to remove all the images form the website This will help you if you are using a braille reader device or would like to o D view the website in different colour contrasts gen 0953 cara explained below 8 aboutus The about us page offers a brief ee introduction to the Lo
5. e a bid on another property There is no limit to the number of times that you can change your mind and withdraw make bids whilst the bidding cycle is open Logout 13 B Once you have finished making your bids make sure that you Logout of your session If your bid is unsuccessful you will not hear from us and should continue bidding on the next cycle If you have made a successful bid you will normally be contacted within seven days to view the property Text bidding In order to use text bidding you will need to have your User ID and Pin number to hand as well as the advert numbers for any properties that you wish to bid on Once you have completed the procedure below you will need to text the message to the following number 07786 202 862 1 Open a new text message on your phone 2 Leaving no spaces enter the following information bid your User ID number your pin number then for each property you are bidding for followed by the property advert number For example if your User ID is 876543 and your Pin is 010175 and you want to bid for two properties with advert numbers 777123 and 888345 your message will be bid 876543 010175 777123 888345 3 Check that you have entered all of the numbers correctly and press send on your phone Type in the number 07786202862 and send your message If you have completed stages 1 3 correctly you will get a message from us within an hour telli
6. ed this you will be taken to your individual home page You will be able to view your basic information here on your homepage as well as your recent bid history You are logged in as Luke Training Priority C 08 07 2008 Applicant Status Registered Bedsize Bedspaces 1 0 Date of birth 077 0771980 Info When you are finished using this site you must log out Contact Info View Properties 6 Contact Info Click on the Contact Info button to view the contact details that we hold for you If any of these have changed you have a query or your current situation has changed you can use this area to inform us directly 7 BNO STEBEM IGS To view the available properties and make a bid click on the View Properties button The system will automatically bring up the properties that you are eligible for You can still search through all properties using the filters as explained earlier Full Property Info 8 If you would like more information about a specific property you can click the Full Property Info button Full Property Details na See All Properties Your Status from the Housing Register Points Bands O C Bedrooms Bedspaces 1 0 Notes Click here to Bid Property Advert Number 6677881 Address Postcode 180 High Street Bromley London BR13UH Area Landlord Tenure l Total Number of Ache Bedrooms Bedspaces Property Type Accessibility Code PEU Floor Level of Flats
7. gistration form Before you do you need to complete the self assessment which will give you an idea of your likely banding prior to completing the full online registration form You will also be able to view average waiting times for your band and housing requirements to help you decide if you wish to progress with Bromley Homeseekers or would like to pursue other housing options the age of 18 please count a couple as 1 person Self 4ssessment Select Self a Assessment from the buttons on the left hand side of the screen You will be taken to an introduction of the self assessment a ar o Start Self Assessment Click on the E ae g tan Start Self Assessment button at the bottom of the Eee screen and the self assessment will begin areas a 3 The first question that you will see will check mes daal za m whether you require an urgent appointment with a 5 kea housing options and advice officer If you do then ra EE you will be given a number to contact If your case F is not an emergency then you will be allowed to E continue with the self assessment and complete 5 A iiis online registration _ B E gE a m elx ee a id Om O dG ek Oo 38 783 ee Crore ete Address E http vwvs homeconnections org uk Bromley CFESelFAssessment jop selectedMenu SelF 20Assessment Ede m m sO85 les aoe fF BROMLEY 6 You will then be a
8. ill normally be informed of your assessed banding within 30 days of completing the online registration form 5 After a few questions you will be taken to the household composition scheme You will need to enter the number and age ranges of all people in your household that will be included on your o registration form Please note when entering Sen 6980 If Se ae additional household members that are over Viewing properties and online bidding Once you are registered with Bromley Homeseekers you can start looking for properties on the website and placing bids In order to place a bid you must log in using your User ID and Pin that has been provided to you In order to view the properties that are available each week you have a number of choices You can pick up a paper copy of the available properties advertised from the housing reception main Civic Centre reception or any library in the borough You can then use these to bid via text or by phone as is explained in the section Telephone and text bidding You can also do all of this on the Bromley Homeseekers website as explained below This week s advert and gt results hyperlink A In order to view the electronic version of the available properties advert click on This week s advert and results hyperlink You will be able to view results of last week s bidding cycle and look at the next set of properties that are available to bid on for the coming week Prope r
9. ndon Borough of Bromley and Ecole ict m A i i i i g 3 MARE oe This option will appear once you explains that as a Council we own no housing stock remove the images by selecting the text only 9 contact us Click on contact us to view the contact option If you click on the drop down arrow you will details for our housing solutions team and the opening easiest to view the site in jomeseekers Microsoft Internet Explorer provided by London Borough of Bromley E mif x et er aone Ta we i EI 10 di If you click on the Say It option of the Q x 2 seach ferae A 62 2 m Je OBB a l Adaren shone Ee pa site the text on the website will automatically be read nf out to you through the computer speakers If sound is a ae ones etn ott not enabled on the computer you are using sound will elcome to the launch of Bromiley homeseekers a as pemes EE EE PHO not be enabled on most public use PCs then you can sae a a request some headphones to plug into the computer oe eee and the sound will become enabled inn oe E e os cole 11 o You will find these quick information buttons aoe ace aaa throughout the website If you hover over these an SEESE mye information box will appear with explanations for the a a ee ee key areas of the specific page you are on SHS Tee T 12 owovsoovo Click on the London Borough of Bromley Sos logo to be taken to the Bromley Co
10. ng you whether your bid is valid or not If your reception on your phone is poor this confirmation message may be delayed until you are in area with a stronger signal If you have any questions have any difficulty with the system or have lost your User ID or Pin number then please contact the Housing Solutions Team on 020 8313 7686 who will be able to assist you or come to the Housing Department at Joseph Lancaster Hall Civic Centre Stockwell Close Bromley BR1 3UH If you notice any mistakes or issues with this user guide please let us know using the details above
11. sked if you are living in the London ee EA TE Borough of Bromley If you live outside of a the Bromley borough your band will be assessed in A the same way as for in borough applicants We will ln ns then normally place your application one band lower BE than assessed except that we will not include on the cae ae ae register an application initially assessed as band D 7 Once you have completed the self assessment you will be taken to your self assessment results page You can view likely waiting times for people in your band and with similar housing requirements If you decide that you would like to proceed with Bromley BB sc Homeseekers click the Register Now button and oa i you will be taken to the online registration form isona O l aag r ree gr i 4 C O ntinue through the questions answering them http wow homeconnections org ukBromley CFESelFAssessmentResult jsp seekerInfo 1 amp homeSeeker 28ifePartner 28FemaleChidFirstAgeGr oup 08femaleChidSecondAgeGroup 08femaleChidThirdAgeGroup O8feme Links a as truthfully as possible This self assessment is created to give you an idea of your likely banding ae ee based on your true housing situation so that you m ies can understand the likelihood of being assisted a and your possible waiting time The banding that ae you are given is an estimate and may change ee ate eee once we complete a full assessment from your rk aaa areal ne online registration form You w
12. ties button will take you through to a quick view of all available properties this week to all Bromley Homeseekers regardless of band or requirements You can filter using the options at the top to search for properties that fit your individual needs Area Bedrooms Building Type Show Partner Properties TA All a BIGGIN HILL gt House Include Propertie gt gt Search By Advert C C V C 44 Category Code Ground Floor Sheltered vailable Accessibility Adapted Search By Advert Accommodation Accommodation Property Properties Only Apply Filters Search By Advert Search By Advert 3 If you know a specific property advert number from the advert sheet you can type this into the Search By Advert box This will remove all properties from your search other than the specific property that you are searching for Full Property Info arez 180 High Street Bromley 1 2 rae 7 London BR1 3UH Local Area Details Available Full Property Info i 4 _Full Property Info _ You can find out more detailed information about any of the properties at this stage by clicking on the Full Property Info button but you will not be able to make a bid until you have logged in 5 Click on the Login button on the left hand side of the screen and you will be prompted to enter you User ID and Pin number that was sent to you after you registered with Bromley Homeseekers Once you have enter
13. ty Available July 2008 HH BROMLEY TO HOMESEEKERS 510390 FLAT A LILFORD ROAD LONDON SE5 9HX Ground floor studio flat j4 riority will be give nto applicants s with a medical need for a ity en to applicants i ao ation groups B C a nd E bukpeoma other allocation groups 0 bid 64 26 aed CHARTERS CLOSE LONDON Seem SE19 10N Ground floor studio flat Priority will be given to a s with a medea nee ea fora spit are or property Priority start ee ants allocation groups B C and E but people in oth e n groups can r ae rd Bromley ese i 19 y 7 509292 VASSALL ROAD LONDON SW9 6NJ i Ground floor studio flat Pr fol A ill be giver ne ae ma bka lay ical need for a ground floor property Prio ll wil i giv lici allocation groups B C and E but people in other ae a saan can also bid andlord Bromley 70 51 71 CHEVIOT GARDENS LONDON SE27 OSU monaca ne aran sheltered housing scheme Priol sip aia given to applicants with a redial need for agro inano r property I Priority will be given to applicants in allocation groups B C a na bu sb people in other allocation groups can also y Applicant must be ast Me 55 years old an and i interested in sheltered housing Landlord Broomleigh For further information about these properties and to place bids log on at http www bromleyhomeseekers co uk See All Properti salina The See All Proper
14. uncil website i na i SSS E d BM stat S G E Bromley Homeseeker SW 1 39 AR i po gi Broomleigh 4 graphical Click on graphical to return the website 13 Click on the Broomleigh logo to be taken to its normal view to the Broomleigh Housing Association website Navigating around the key areas of the Bromley Homeseekers website Home 77 Login kh See All Properties Self Assessment gt This week s advert and results hyperlink H 1 Bee You can return to the Bromley Homeseekers home page at any time by clicking on the Home button on the left hand side of the screen The Home button will be visible on your screen at all times Logi X 2 i Click on the Login button to login to your Bromley Homeseekers account You will only have your login details if you have registered with Bromley Homeseekers by completing our online registration form or if you were previously on the Council s or a partner Housing Association s housing register then your login details will have been sent to you with your Homeseekers Pack Once you have logged in you will be able to make a bid on a property and inform us of any changes in your personal circumstances If you are a new user you will receive your User ID and Pin once you have completed the online registration form If you have lost your login details please see the contact numbers at the end of this guide See All P rti
15. w and complete the online registration form Housing Options Click on Housing Options to view information about all of the housing options and schemes that are available These will help you find alternative solutions to joining Bromley Homeseekers where you could be waiting many years for a property The housing options section gives you detailed information about each of our schemes and the relevant contact details for each one This week s advert and 3 results hyperlink l Each week we will be publishing an advert which contains all available properties for bidding A paper copy of this can be collected from the Bromley Civic Centre offices or your local library or if you click on This week s advert and results hyperlink you will be taken to an electronic copy The adverts contain information about each property available including the number of bedrooms weekly rent and any bidding restrictions You will also be able to note the advert number of a specific property that you wish to bid for and can type this into the search in See All Properties to go directly to this property Completing the self assessment and online registration Please note online registration is currently unavailable If you complete the Self Assessment form you will be contacting once full online registration is available Self assessment If you would like to join Bromley Homeseekers you will need to complete the online re
Download Pdf Manuals
Related Search