Installation Instructions and User Guide Thermostatic
Contents
1. e These shower valves must not be modified in any way as this will invalidate the guarantee Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers 3 General Information This product has been tested to the Water Regulations Advisory Scheme WRAS and satisfies the requirements of the Water Supply Water Fittings Regulations 1999 and current bylaws For full Installation Requirements amp Notes IRN please visit www wras co uk directory BS7600 recommends the temperature of stored water should never exceed 65 C A stored water temperature of 60 C Is considered sufficient to meet all normal requirements and will minimise the build up of lime scale in hard water areas If the shower valve is installed at low pressure tank fed then the minimum distance from the highest installed position of the showerhead to the underside of the cold tank should be at least 1 metre to ensure adequate performance Note Nominally equal balanced inlet supply pressures are recommended for optimum performance This shower valve should be installed in compliance with the Water Supply Water Fittings Regulations1999 and the Scottish Bylaws 2004 If in doubt contact a registered plumber or your Local Water Authority or the Secretary of The Institute of Plumbing address as follows The Institute of Plumbing 64 Station Lane Hornchurch Essex RM12 6NB Tel 01708 472791 Recommended Usage He2. by Heritage are safe provided they are installed used correctly and receive regular maintenance In accordance with these instructions e If you are in any doubt about your ability to install this product safely you must employ the services of an experienced qualified plumber e This fitting needs to be installed in accordance with and meet the requirements of the Water Supply Water Fittings Regulations 1999 and Scottish Byelaws 2004 e Remove all packaging and check there are no missing or damaged parts e Before starting any installation please consider the following e Before drilling into walls check that there are no hidden electrical wires cables or water supply pipes This can be checked with the aid of an electronic detector e f power tools are used do not forget to Wear eye protection Unplug equipment after use e A Warning Before installing the new shower valve it is essential that you thoroughly flush through the pipework in order to remove any remaining swarf solder etc Failure to carry out this procedure could cause problems or damage to the workings of the shower valve e Fitting isolation valves to the inlet feeds is required for ease of maintenance e Access must be made available to the shower valve mixer body for maintenance servicing purposes A Warning Do not operate this product if you suspect it is frozen Do not site the Mixing Valve where it might be subjected to freezing conditions
3. HERITAGE BATHROOMS Installation Instructions and User Guide Thermostatic Recessed Three Control Shower Valve with Integral Twin Stopcocks Models covered SHP02 Please keep this booklet for future reference Installer when you have read these instructions please ensure you leave them with the user Contents Thank you for choosing Heritage the UK s market leader for classic bathroom products To ensure this product works to its full potential it needs to be fitted correctly These fitting instructions have been created to give you all of the information you need If you need any further help please do not hesitate to give us a call on 0844 701 8503 Important Safety InforMation NG 8 General Informatio 222 sessciicta der re dinarer er e ti aenn i nae Reina E uia rir 4 Product FE case rtd antec des peers Ene E A ES 5 SE 6 Pack Contents Aug teuer seul geehrt 7 Prior to MVS ae UY EE 8 WITS EE 9 11 Shower E 9 10 Wall OUtlE E 1 Operating E 2 MaintenaNCE geste Eeer Egger ien 3 Adjusting the Temperature 0 ccccccsseccescseseesesceteeeeesceeeeeeeeceeeeeatecateesaeeeseenaes 4 Troubleshooting TEE 5 16 Ke 7 Gliafante esc aurea si fate bacon Reseke e rar dn se sod arten een 8 19 2 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Important Safety Information e Please read these Instructions thoroughly and retain for future use e All products manufactured and supplied
4. an approved engineer or appointed representative The guarantee only applies to products with a manufacturing fault There will be a call out charge for any incidents where no fault has been found with the product or if the issue is due to poor installation or maintenance Guarantee Terms and Conditions This guarantee is in addition to your statutory and other legal rights and Is subject to the following conditions e The product was purchased within the United Kingdom or Republic of Ireland e The guarantee applies solely to the original purchaser with proof of purchase e The installation must allow ready access to all products for the purpose of inspection maintenance or replacement e Repair under this guarantee does not extend the original expiry date The guarantee on any replacement parts or product ends at the original expiry date e Any part found to be defective during the guarantee period will be replaced without charge providing that the product has been installed in accorance with the instructions given in this guide and used as the manufacturer intended The guarantee does not cover e Damage or defects caused by General wear and tear including special non chrome finishes components such as filters seals OU rings and washers Incorrect installation Repair using non Heritage parts Accidental or wilful misuse Corrosion and the use of inappropriate cleaning products System debr
5. avy Domestic Commercial Light Commercial Health Care 4 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Product Features 1 Single outlet stopcock This single outlet stopcock controls the on off and flow of water to a single outlet e g Rigid riser 2 Temperature control Adjustable temperature control Turn the handle clockwise for a cooler temperature Turn the handle anti clockwise for a hotter temperature 3 Single outlet stopcock This single outlet stopcock controls the on off and flow of water to a single outlet e g Adjustable riser Note Both stopcocks can be used independantly or together If both stopcocks are used together the flow will be shared between both outlets Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Specifications Inlet connections 15mm compression with 150mm between centres Minimum working pressure 0 2 bar Note This product has been designed to deliver a high flow of water on low pressure systems however depending on the installation type of system and shower accessories used a higher pressure maybe required to optimise the showering experence Maximum working pressure 5 bar Maximum static pressure 10 0 bar Note Static pressure is the build up of pressure when the valve is closed Supply requirements Minimum cold water supply temperature 5 C Maximum cold wat
6. dle anti clockwise to turn the flow of water on Turn the handle clockwise to turn the flow of water off To turn the flow of water off turn the handle back to the centre 2 Temperature control Adjustable temperature control Turn the handle clockwise for a cooler temperature Turn the handle anti clockwise for a hotter temperature 3 Single outlet stopcock This single outlet stopcock controls the on off and flow of water to a single outlet e g Adjustable riser Turn the handle anti clockwise to turn the flow of water on Turn the handle clockwise to turn the flow of water off To turn the flow of water off turn the handle back to the centre 12 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Maintenance General Cleaning Your fitting has a high quality finish and should be treated with care to preserve the visible surfaces All surfaces will wear if not cleaned correctly the only safe way to clean your product is to wipe with a soft damp cloth Stains can be removed using washing up liquid All bath cleaning powders and liquids will damage the surface of your fitting even the non scratch cleaners Note Never use abrasive detergents or disinfectants or those containing alcohol hydrochloric acid or phosphoric acid Cartridge Maintenance We advise that the shower valve is regularly serviced in hard water areas to maintain the flow of water Isolate both ho
7. eck inlet filters for any blockages and clean as necessary Installation conditions outside operating parameters Refer to Specification page 6 Service shower valve as recommended Refer to Maintenance section page 13 Refer to Adjusting the Temperature section page 14 Hot water temperature is less than 10 C above the required blend temperature Adjust hot water temperature or wait for water to reheat if stored system is used Instantaneous water heater not igniting because water flow rate is too low Increase water flow rate through the system Check inlet filters and clean or replace Refer to Maintenance section page 13 Contact the boiler manufacturer 16 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Notes Please use this space to add any notes you or your installer may have regarding the plumbing system installation of this product Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Guarantee When you buy a Heritage product you can be confident that it not only features a beautiful design distinctive classic design but that it has also been made to the very highest quality standards In the unlikely event that you find a fault with our products we offer solid guarantees and an attentive aftercare service to ensure that the problem is delt with quickly and easy Labour is provided by
8. enable the shower to be maintained and serviced Cut out the rear plasterboard in the back of the wall cavity to create accress A piece of plasterboard or a panel maybe used to cover the access hole but must be removable Batton Removable Access Panel 10 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Installation Wall Outlet Fitting the Wall Outlet There are two methods of fixing the wall outlet depending on the type of wall GY a With rear access once wall finished 7 Fit the rubber washer to the back of the Bubber wall outlet place the assembly through a Washer d seal all Backnut 25 30mm hole in the wall and secure with the backnut ensuring the washer is fitted between the backnut and the wall W Connect the wall outlet assembly to the shower valve outlet b Without rear access once wall finished Fit a 1 2 female connection not supplied within the wall cavity and plumb in from the shower valve Screw the wall outlet into the 1 2 female connection using a Suitable thread sealant ensuring the rubber seal is fitted to the back of the wall outlet Note The backnut and washer are not required Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Operating the Shower 1 Single outlet stopcock This single outlet stopcock controls the on off and flow of water to a single outlet e g Rigid riser Turn the han
9. er valve during winter months in the UK when the mains cold water supply is at its coldest To fit the flow regulators Remove the inlet elbows ensuring the filter washer is also removed carefully remove the plastic inserts from the valve inlets and push tn the flow regulators The 7 litre per minute flow regulator must be fitted to the cold inlet and the 5 litre per minute flow regulator must be fitted to the hot inlet Place the filter washers back into the elbow nuts and tighten the nuts fully onto the outlets In the event that this shower valve is not installed with an instantaneous water heater combination boiler the flow regulators do not need to be fitted 8 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Installation Shower Valve This installation method should be used to install the CAS ORB PIV amp TRI SHC3STP C Once the shower valve has been installed the wall surface should be finished and tiled upto the valve Rear access is required to allow for future servicing AV W and maintenance of the valve filters The d o ANN thermostatic cartridge is accessible from d SC Rear the front 7 Ty Access es AN Before Installation YY Flush through the pipework to ensure 1 KY Y removal of any debris Turn off the mains water supply and close any isolating valves Se 2 Q XT S 1 Install shower valve gt f Install suitable battons if req
10. er supply temperature 25 C Maximum hot water supply temperature 80 C Note The inlet hot water temperature must be at least 10 C above the required blend temperature e g shower temperature 43 C minimum hot water temperature 53 C System requirements Gravity fed hot amp cold Equal pressures Gravity fed hot amp mains cold Differential pressure maximum ration 5 1 Unvented systems Instantaneous water heater Combination boiler Pumped system Note When using a pumped system we recommend that an essex flange is used Important Minimum wall cavity depth 35mm 6 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Pack Contents ON ATR WN gt 9 10 Wall outlet x1 11 Shrouds x3 Concealing plate x1 Valve body x1 Handles x3 Shroud extension screws x3 Shroud extensions x3 Valve body fixings x4 4 Inserts x2 Flow regulators x2 Filter washers x2 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers 7 Prior to Installation Flow Regulators This shower valve is supplied with a 5 and 7 litre per minute flow regulator loose in the box which must be fitted if the shower valve is installed in conjunction with an instantaneous water heater combination boiler With both flow regulators fitted and by turning the water heater combination boiler to its hottest setting will ensure a sufficiently hot water supply to the show
11. is including the build up of limescale which can be controlled through regular servicing and maintenance e Compensation for loss of use of the product or consequential loss of any kind In the interests of continuous product im provement Heritage reserves the right to alter product specifications without notice The Heritage Product Guarantee does not affect your statutory rights as a consumer 18 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Guarantee e Need help If this product does not function cor rectly when first used contact Heritage Customer Service on 0844 701 8503 where our expert team of advisors will be able to offer you help and advice e Problems during the guarantee period In the unlikely event that you encounter any problems with the product during the guarantee period contact Heritage Customer Service on 0844 701 8503 with your proof of purchase and we will work to resolve the problem quickly Heritage Customer Support Heritage customers also benefit from the support of our comprehensive customer Support package which offers Technical support hotline Tel 0844 701 8503 with access to fully trained advisers who can offer installation advice talk you through quick maintenance checks or recommend the best course of action to fix any problems with a product Spare parts We hold thousands of spares and we keep them for discontinued products for ove
12. r seven years Spares can easily be ordered online at www heritagebathrooms com and are dispatched the same day Expert plumbing engineers If we can t solve the problem over the phone or with a spare part then we ll send out one of our engineers to take a look Our engineers provide free support for products that are within guarantee but are also available to service products that are out of guarantee for a small charge For details please call Heritage Customer Service on 0844 701 8503 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers 19 Part Number Fl SHP02 HERITAGE BATHROOMS Heritage Bathrooms Birch Coppice Business Park Dordon Tamworth Staffordshire B78 1SG Web www heritagebathrooms com Email technical dheritagebathrooms com Useful contact details Customer Service 0844 7018503 Customer Service Fax 0844 7018504 Customer Service Email technicalfaheritagebathrooms com
13. t and cold water supplies to the shower valve by either e Turning the water supply off at the mains stopcock or e Turning off the isolation valves to the shower valve 1 Remove the temperature handle A Important Take note of the position of the plastic stop and handle They must be refitted in the same position 2 Unscrew the cartridge anti clockwise and remove from the valve body Unscrew anti clockwise to remove Tighten clockwise to replace 3 Remove the piston and thermostat assembly and place into a bowl Carefully add hot water just off the boil and vinegar to de scale Leave in the solution until the water has cooled and rinse with clean water Thermostat 4 Grease the seals with a silicon grease and carefully refit 5 Refit the temperature stop and handle Reset the maximum temperature Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers 13 Adjusting the Temperature Adjusting the Temperature The shower valve has been factory set to 42 C with equal balanced hot and cold water supply pressures with the hot water supply at 65 C If your operating conditions are different from those above the outlet water temperature may differ from the factory setting If required the shower valve can be re calibrated to suit your own temperature requirements Set the temperature control to the maximum setting and check the temperature of
14. the water with a thermometer If the temperature is not correct re calibrate the shower valve 1 Remove the temperature handle but do not remove the plastic temperature stop 2 Turn the spline clockwise to decrease the temperature and anti clockwise to increase the temperature Check the temperature and adjust until you achieve the required temperature 3 Replace the temperature handle ensuring it is fitted back into the maximum position Temperature Stop Do not remove 14 Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Troubleshooting Symptom Cause Remedy No flow or low flow rate and or varying temperatures Only hot or cold water from the shower valve outlet Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers Check showerhead hose and filters for any blockage Clean as necessary refer to Maintenance section page 13 Partially closed stop or service valve in water supply pipework to the shower valve Open stop or service valve Instantaneous water heater cycles on and off as the flow rate or pressure is too low Increase water flow rate or pressure through system Contact the boiler manufacturer Head of water is below the minimum distance required Raise the cistern or fit a shower booster pump Inlet filter is partially blocked Clean or replace flush through pipework before refi
15. tting Hot or cold water being drawn off elsewhere causing pressure changes or instantaneous boiler temperature changes Do not use other water outlets when using the shower Make sure the maintained inlet pressures are nominally balanced and sufficient Refer to Specification page 6 Airlock or partial blockage of the pipework Flush through pipework to ensure removal of debris and any airlocks No hot or cold water reaching the shower valve Check hot and cold feeds the valve will shut down if either the hot or cold supply fails Partially closed stop or service valve in water supply pipework to the shower valve Open stop or service valve Inlet filter is partially blocked Inlet water supplies are reversed hot to cold supply Clean or replace flush through pipework before refitting Check the connections are the correct way round Hot on the left and cold on the right when viewed from the front Rework pipework as necessary Troubleshooting Maximum water temperature too hot or cold Outlet water temperature too hot cold Water temperature too cold Maximum water temperature incorrectly set Cause Remedy Maximum water temperature set incorrectly Reset maximum water temperature Refer to Maximum Temperature setting in Maintenance section page 13 and Adjusting the Temperature page 14 Inlet filter is partially blocked Ch
16. uired onto m the rear cavity wall Place the shower Batton valve in the required position and mark the fixing holes Drill suitable holes and insert the wall plugs if necessary Securely attach the shower valve to the wall battons using E m the screws supplied EAN JF R lt Batton 2 Connect water supply pipes y Insert 15mm hot and cold water supply pipes into the inlet connections and SQ tighten nuts ensuring the olives are fitted f Front of 3 Plumb in outlets Cavity Insert 15mm pipework into the top and bottom outlets and plumb into the users Rear of 1 chosen products Ensure the olives are Cavity fitted when tightening the nuts Need help Give us a call on 0844 701 8503 and speak to one of our trained advisers 9 Installation Shower Valve 4 Finish wall surface Plasterboard and tile the cavity wall ensuring there is a gap between the tiles and the shower valve 5 Fit concealing plate and handles Run a bead of waterproof silicon sealant around the inner edge of the concealing plate Slide the concealing plate onto the shower valve and apply firm pressure to ensure to silicon sealant spreads 6 Fit handles Push the spline adaptors onto the valve spindles Push the handles onto the spline adaptors and secure by tightening the grub screw and push fit the cap into position 7 Create rear access Rear access to the shower valve Is required to
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