Care provider quality profiles on NHS Choices Provider user guide
Contents
1. Add button relevant to the indicator you want to update Transparency Indicators Theseindicators are surbmitte otarily by care providers who are committed to being open and transp 7 care The indicators listed below are those that are appropriate to the re CI ick h ere prganisation Explanatory information regarding this data is availa to display the module of complaints resolved within 23 days Add Pressure care management of residents not develop either a moderate or severe pressure ulcer Add Falls management of residents did not have a fall that led to moderate or severe harm Add Medicines management of residents did not experience medication errors that caused either moderate or severe harm Figure 39 Adding transparency indicators October 2013 Page 29 of 32 User guide NHS Choices Social Care Profiles Type in your transparency figure as a whole number and add any additional comments if necessary When you are happy with your changes click Save Transparency Indicators Type in your These indicators are submitted voluntarily by care providers who transparent about the quality of their care The indicators listed bel the registered types of care for this organisation Explanatory info available here transparency figure here Complaints Resolution 95 lt V alues entered here will be displayed as a To remove an indicator leave the value blank Your comments Add B Z2. Additional comments here comments here Click Save to confirm your 475 characters remaining SAVE changes Figure 40 Save transparency indicators October 2013 Page 30 of 32 User guide NHS Choices Social Care Profiles Contact details map and directions This section is automatically populated with data from CQC though you do have the option to update as necessary To change your contact details click the Edit button What we offer Contact details map and directions Contact details map and directions Travel i Gardiners Close Tel 02085923616Fax 02085923616 Website ww w lookahead org uk Fax 02085923616 Address 2 Gardiner Close Dagenham Essex RM8 2XG Click Edit to Website ww w lookahead org uk make changes s ah G Map kee ai St Elisabeth s p Church Becontree o 4 Dr A Moghal O amp 5 A Bowes 2 Ae Us The Sain Q EA N Teresa Catholic Giot Rd p Primary School A E gt Qo i 4 Roding Pay A O Primary School py tang Map date 2013 Google TermsofUse Reportamap error Figure 41 Edit contact details Type in any changes to the contact details Please not that http should be included at the beginning of your organisation s website address When you are happy with your changes click Save General contact details Building name optional 2 Gardiner Close Address Line 1 Address Line 2 Cityit
3. Click here to edit Telephone 02085923616 contact details Address 2 Gardiner Close Dagenham Essex RMG 2XG Website waw lookahead org uk for this service ania Services What we offer Staff Performance Contact details map and directions Our services Caring for adults over 65 Caring for adults over 65 is managed by Look Ahead Care and Su Click here to add Add address and phone number amp additional information Add an introduction to this page amp This cannot be edited i Figure 33 Additional service information October 2013 Page 23 of 32 User guide NHS Choices Social Care Profiles What we offer What we offer You must add at least one type of facility before this page will appear on NHS Choices Add an optional introduction to this e Add more information Add a section on Amenities on site to this page gt Add a section on Care at home to this page Add a section on Shared lives to this page Add a section on Care Duration to this page Add a section on Accommodation to this page Add a section on Accessibility to this page Add a section on Transport to this page Figure 34 What we offer tab You can add an introduction to give an overview of what your organisation offers and then select available options from lists that fall under seven categories e Amenities e Care at home e Shared lives e Cared duration e Accommodation e Accessib
4. location click Manage Service K Reablement Alison House Short Breaks No editor assigned Manage Service 45 Service Clarence Road Felstead Street Hopkinson House Flats Look Ahead West London Mental Health Domiciliary Care Click Mana ge Service bec Mary Jones Court Service to make Piper House Saltram Crescent any edits Figure 30 Manage service Un tick the location you want to remove the service from and click Save Luton Road lt Mary Jones Court lt Piper House R e m ove t h e Queensdown Road Saltram Crescent service from the location by status on NHS Choices Show Hide Show ona Click Save to clicking the box Sones ee SAVE Figure 31 Removing a service You can manage the service at individual locations to add location specific information To do this click on the location from the list of the Services tab at the parent location October 2013 Page 22 of 32 User guide NHS Choices Social Care Profiles Overview Care Providers Services eee lars Our services Services Where we provide this Editor Click on the service location you C Caring for adults over 65 148 Longbridge Road Mo editor assign Gardiners Close want to ed it Haringey Respite Outreach Service Haringey Respite Outreach Figure 32 Add location specific service information You can add additional information or update the contact details Gardiners Close
5. of service you provide and the location covered It is a key space to include information that helps people quickly decide if your organisation would be suitable for their needs In this example click Add an introduction to this page Tabs Oveniew What we offer Contact details map and directions News You currently have no news Add news Overview Photo Gallery Latest r Add up to 9 images below Edit icon Noi Add a new photo Add a video Q Figure 6 Tabs and edit icons Type the description of your organisation in the text box To confirm your changes click Save Please note you can cancel changes by clicking on the cancel button October 2013 Page 10 of 32 User guide NHS Choices Social Care Profiles Overview Click here to Cancel changes Description Text Image BE f images must be jpg gif or png Enter the description of your organisation here S28 oS see a ma maximum of 4MB in size Add imaqe ja There is currenth no image associated with this content 1952 characters remaining Click Save to confirm changes Figure 7 Overview save and cancel buttons If you click Save and then change your mind you have the option to undo your most recent change Click to Undo changes Figure 8 Undo Some content areas operate in a slightly different way See the step by step section below which gives a guide to updating con
6. page so there is a 1 in the display order box To make it appear second type in 2 and so on When you are happy with all your changes click Save Display Order By default the most recenti added article appears at the top You 1 may enter a number here to re arrange articles in numerical order The article with order number 1 appears at the top SAVE Figure 19 Display order Top Tip Having regular news items helps people really get a feel for your organisation They give you the opportunity to get across information that might not readily fit in other areas of your profile and they show people that you have recently updated your profile giving them more confidence that the rest of the information is likely to be current You could simply cut and paste in any news items from your existing newsletters or add the full newsletter if you have them News items don t have to be lengthy just a line or two might be enough e g This week we appointed a new chef she starts on X date look out for our new weekly menus or Congratulations to X member of staff who this week was awarded her NVQ in October 2013 Page 16 of 32 User guide NHS Choices Social Care Profiles Services Services BURia Vigoss Contact details map and directions Our services Add an optional introductic How Name of service Provided by E Caring for children 0 18 London Borough of Southwark Caring for adu
7. Computer amp OsDisk C Gia Network Locate the image you want to upload 4 File name homecarepicl i Fig 11 Find image on computer When your picture loads if you are happy with it click Save If your image fails to load it may be that it is too large or the wrong file type A Overview Services What we offer EI Performance Contact details map and dire New Add new Overview Add an introduction to this page Photo Gallery Add up to 9 images below Change image Photo description Fig 12 Save image October 2013 Page 13 of 32 User guide NHS Choices Social Care Profiles Costs On the right hand side of the overview tab there is a box where you can add the cost of care you provide This can be input in terms of a price range per week It is optional for you to complete this box If you do not complete it the box will not appear on your profile If you provide homecare and the format of price range per week is not appropriate for you because you charge by the hour we recommend you include this in your overview general description text if you wish to include cost information You can also use the overview general description text to add any further notes about your prices for example to explain the reasons for the range of prices you display To add cost of care click on the link on the right hand side of the overview This cannot be edite
8. DS SC managed by Skills for Care The two workforce measures are e Staff stability e Staff qualifications You will need to complete NMDS SC in order for these measures to be published on the NHS Choices website Please see more information on the NMDS SC website If you need any further advice on this then please contact the NMDS SC Support service or phone the NMDS SC Support Service on 0845 873 0129 October 2013 Page 28 of 32 User guide NHS Choices Social Care Profiles The other Transparency and Quality Compact Measures are voluntary indicators which include e Complaints care nursing home and care at home e Medicines management care nursing home only e Pressure care management care nursing home only e Falls management care nursing home only e Scheduled visits successfully care at home only e Scheduled visits taking place on time care at home only These figures are represented as a percentage You will be able to input figures for these indicators manually on your profile These numbers should be entered as a whole number 0 100 There is also an option to input text to provide further clarification For more information on the Transparency and Quality Compact and details on how to collect data for and report against these measures use the Transparency and Quality Measures Guide for Care and Support Providers available at Caring for our future To update your transparency indicators click the
9. NHS Choices Social Care Profiles NHS choices Care provider quality profiles on NHS Choices Provider user guide October 2013 Page 1 of 32 User guide NHS Choices Social Care Profiles Contents ACO CIC TI OM eaaa E EE 3 EN I OCU hace crate ec ce dere E sateen rade clap ese Denes tence octet cette 4 Obtaining your editing riGhts cccccccessccccesseccccesecccceesececseececeeneceeeeesecessunecesseeceeseeaeeetsunesss 5 J Grea NY LVEF Il C10 Ui sid ascrrspecceo EE EE 9 Step py 201 081240 0 cae nen ee oer ee Er re nS R ee ee 10 ONEN E eee rete enn ee ee eee ne ere One re ne ee ee ee 10 OSS ra EE E suaponanasiabsecussmencdaciceasetsuaesesecs aaectaetosacatantee 14 CS rr cs E A A E A arsine tc gm a ns ace nec 17 MY EWS OTOL r A E E E E E E E E E E E 24 SCNT E E E E E E E A E 26 Perra E e a E E E T E 26 Transparency measures watuetscacincupetteuneae Gxotuonre ys anseadescepramnesa teat EA EEEE EE 28 Contact details map and directionS sessssssessrsesesrerssrreresrrrrsrreresereessreressrerssreresereesseerese 31 FUrnNSr MORTO eer E E E T E 32 October 2013 Page 2 of 32 User guide NHS Choices Social Care Profiles Introduction The purpose of this user guide is to show care home nursing home homecare supported living and shared lives providers how to edit their own quality profiles on NHS Choices This guide takes providers through how to do that and gives ideas practical advice hints and tips on
10. aracters remaining Figure 16 Updating news You can also add a range of documents to support your news story If you have an electronic copy of an article you can upload it here To do this click Choose file Please take a note of the file formats that can be uploaded The largest file you can upload is 5MB Associated document You can associate a document with this information by uploading a file below Accepted file formats are doc docx pdf ppt pptx xls xlsx csv jpg gif png Max file size SMB Choose file Click here to add Document tithe max 30 chars Remove Choose File news items Figure 17 Upload documents October 2013 Page 15 of 32 User guide NHS Choices Social Care Profiles If you change your mind and want to upload a different document you can click Change If you decide you do not want the document on your page you can click Remove Click here to d document remove the Click to here to sociate a document with this information by uploading a file below Accepted document chan ge the doc docx pdf ppt pptx xls xlsx csv jpg gif png Max file size SMB document Z Document title max 30 chars Remove care provider Change user guide 06 03 2013 pdf Figure 18 Changing or removing document If you have more than one article on your page you can choose which story you want to appear first In this example the article needs to appear first on the
11. are widely used and recognised in the care sector To add a charter mark assurance scheme to the organisation s profile go to the child organisation and click on the Performance tab Performance Edit t This cannot be edited CQC Summary Select the checkbox to display the module on the page The overall assessment of how this care provider meets the standards set out by the CQC is provided below Dementia Care and Support Compact This care provider meets all the required The Dementia Care and Support Compact outlines our commitment to supporting the delivery of standards outlined by the CQC the National Dementia Strategy and improving care and support for people living with Dementia their carers and families i 2 Edit Focus on quality of life for people with dementia as well as quality of care By knowing the person their life history and their personal culture our staff will deliver a personalised package of care and support _ Select the checkbox to display the module on the page The 360 Standard Framework The 360 Standard Framework helps care homes and other care Set a benchmark for high quality relationship based care and support for services to measure quality from the perspective of the person people with dementia We will inspire and encourage our sector to take being cared for their families and carers to achieve the right responsibility for delivering this building on existing good practice car
12. ation on a wide range of conditions and treatments and accessible public health information The basic information on these profiles has been provided by the CQC However care providers are clearly best placed to control their profile and to maintain the information on the site is up to date and complete As outlined in the white paper Caring for our future the information on social care profiles on NHS Choices will be freely available for use by third parties through a syndication data feed October 2013 Page 4 of 32 User guide NHS Choices Social Care Profiles Obtaining your editing rights To obtain editing rights for your profile please contact thechoicesteam nhschoices nhs uk providing your full name email address job title contact number and postcode for each care organisation profile you would like to manage If your care service is part of a larger organisation or operates from several sites please contact your head office in the first instance before requesting editing access You can request one of two levels of rights e Manager can manage users and content only one manager per organisation permissible at any one time e Editor can manage content only Once authorised you will receive an email from NHS Choices explaining that you have been assigned editing rights The email will contain your log in details and a link to get you started If you do not receive your login details by email as expec
13. ce You can update the service at more than one location at the same time Select the locations where this service is provided from the list Cancel Add Service Service name Peablement Instructions regarding assigning this service to the correct location If this service is provided st one or more locations please select the box es next to the location s in question Which location s is this service at 7 Alison House Short Breaks If this service is offered in a location Service not shown here please contact helpdesk Tick the S Clarence Road V Felstead Street locations that i Foulden Road p rov d e th e Haringey Respite Outreach Service se rvice by Haringey Respite Service V Hopkinson House Flats clicking the box Figure 28 Pick service locations When you have selected all of the locations click Add to save the changes The service will now appear with the locations as selected October 2013 Page 21 of 32 User guide NHS Choices Social Care Profiles Look Ahead West London LD Domiciliary Care Service V Look Ahead West London Mental Health Domiciliary Care Service Luton Road lt Mary Jones Court lt Piper House Queensdown Road lt Saltram Crescent Click Add to Save ch a n ges le status on NHS Choices Show Hide Shree on a faiure dale ADD ADD AND EDIT PAGES ADD AND INVITE EDITORS Figure 29 Save changes To remove a service from any
14. d i Type of care provided by this organisation Care home without nursing Learn more about these Services Click here to add Add cost of care cost of care This cannot be edited Figure 13 Cost of care Enter the price range and click Save to confirm your changes Cancel Cost of care Add a price range to give an indication of your cost per week In order to hide the module leave both values blank Price range from 120 Price range to 350 SAWE Figure 14 Editing cost of care October 2013 Page 14 of 32 User guide NHS Choices Social Care Profiles You can also include news items with any associated photos or documents such as press releases or newsletters To add news scroll down to the bottom of the page and click Add a new Article Get directions to Anahita Recovery Centre Print directions Start location e g postcode or town Get directions Click here to add Add anew Article news items This cannot be edited im Figure 15 Add news Give your news article a title You can type in the news article and add an image to supplement the story Latest news Cancel Title This month s news Description Text Image B T j Images must be jpg gif or png Tell the public something interesting or new that happened a Hek i an k in fe Bact monih maximum of 4MB in size Add image jaf There is currently no image associated with this content 3923 ch
15. disabilities Our services Add an optional introduction to this page Q Add a Service CI ick Where we provide this Editor i service Services Orient St Adult Respite Unit No editor assigned Caring for children 0 18 Orient St Adult Respite Unit No editor assigned Click Mana ge D Dementia Orient St Adult Respite Unit No editor assigned Se rvice L Learning disabilities Orient St Adult Respite Unit No editor assigned M Mental health conditions Orient St Adult Respite Unit No editor assigned P Physical disabilities Orient St Adult Respite Unit No editor assigned S Sensory impairments Orient St Adult Respite Unit No editor assigned Manage Service gt Figure 22 Manage service October 2013 Page 18 of 32 User guide NHS Choices Social Care Profiles To hide the service Click Hide Click Save to save changes Cancel Manage Service Service name Physical disabilities Instructions regarding assigning this service to the correct location Set One OF more locations please select the boxjes next to the location s in question Click is Service at Orient St Adult Respite Unit If this service is offered in a location Services not shown here please contact helpdesk anew Profile status on NHS Choices i Nat Hide i Show on a future date fd J Click Save SAVE Figure 23 Hide services A warning message will come up to confirm y
16. doing so In line with the government s agenda to give people more information control and choice about their care the Department of Health is publishing online information on every Care Quality Commission CQC registered care and support provider in England People will be encouraged to use the new online profiles to help them make more informed confident and personalised choices about care for themselves or family members The information currently on NHS Choices for social care providers is basic at the moment but registered providers can add at no cost a range of additional information to their online profiles The profiles give providers an opportunity to give people a taste of what their organisation offers what makes it special and how the care and support they offer could enhance someone s life Further information For further information including the Caring for our future white paper and Q amp A please see Caring for our future October 2013 Page 3 of 32 User guide NHS Choices Social Care Profiles Background NHS Choices www nhs uk is the primary public facing website of the NHS and regularly receives over 30 million visits a month It launched in June 2007 to provide a comprehensive and trusted source of reliable health information to help people make the most of their health and get the best out of the healthcare system Its pages include directories of local health and social care services plus inform
17. e for each individual www 360fwd com Figure 37 Adding charter marks assurance schemes To add a charter mark assurance scheme to your profile click on the box that says Select the checkbox to display the module on the page Performance Click here to display the Edit module Select the checkbox to displ Dementia Care and Support Compact The Dementia_Care and Support Compact outlines our commitment to supporting the delwenry of the National Dementia Strategy and improving care and support for people living with Dementia their carers and families Figure 38 Select the checkbox October 2013 Page 27 of 32 User guide NHS Choices Social Care Profiles This list may be added to overtime NHS Choices reserves the right to add or remove charter marks assurance schemes from this list in the light of user testing and feedback If you are signed up or use other charter marks assurance schemes you can tell people about these in other free text areas available on your profile e g on your overview page under what we offer or on the staffing page Transparency measures Transparency indicators regarding staff are automatically fed from Skills for Care e Staff stability care nursing home and care at home e Staff qualifications care nursing home and care at home Skills for Care data In total there are eight quality measures with two workforce measures coming from the National Minimum Data Set for Social Care NM
18. e to this page and you will be able to complete details about key staff in your organisation with details such as languages spoken and qualifications You can also if you wish add photos of key staff or a group photo of your staff team Performance This section currently includes l Summary from the CQC which shows if your service meets all the CQC standards or not lI The option to show or hide your commitment to the Dementia Care and Support Compact III The option to show or hide charter marks that summarise the standards to which your services adhere to IV The option to input data related to indicators agreed with providers and representative organisations about standards of care The CQC summary comes automatically from CQC with no option to edit October 2013 Page 26 of 32 User guide NHS Choices Social Care Profiles If your organisation is signed up to the Dementia Care and Support Compact open to all care providers you can click on this section to add onto your profile Users should then add additional comments and associated documents for each of the five commitments within the Compact to demonstrate the action the organisation is taking in support of the Compact You can select from a small number of charter marks assurance schemes The list is limited at this stage and all include independent assessment This limited list has been agreed with provider representative bodies as key markers of quality that
19. e v Selectone v Description Text B Z j Add text here if needed Add text in this box 476 characters remaining Activity room Selectone v Landscaped gardens Selectone v Place of worship Selectone v Scheduled GP rounds Selectone v Special diets Selectone v When you are finished making Image changes click Save Images must be jpg gif o least 173 pixels wide anfa maximum of 4MB in size Add image There is currently no image associated with this content SAVE Figure 36 What we offer drop down lists Add any relevant facility information to the appropriate category above for your organisation Using images and narrative can describe in more detail what you offer and or pick up on additional specialist support you offer not covered by the tick boxes October 2013 Page 25 of 32 User guide NHS Choices Social Care Profiles Staff See the general Updating information guide above Your staff are key to what makes your organisation special You can use this section to tell people about your staff You might for example want to describe how you recruit and select staff for your organisation how you ensure they are fully trained and equipped to carry out their roles and or how you as an organisation reward and recognise their valuable contribution You may want to provide specific details about key staff in your organisation If so click on Add a staff member profil
20. iders Manage Care Provider Care Provider name Abbeywood First line of address Do not change your ni City Ash Vale To confirm your CQC registration stcode GU125AX changes click number rbes_S 1 126240108 Save Profile status on Show E Hide Show ova future date HHS Choices SAVE Figure 4 Basic contact details October 2013 Page 7 of 32 User guide NHS Choices Social Care Profiles To edit the complete quality profile for each individual provider location click on the provider name kad Anchor Trust Telephone 02077599100 Address 2nd Floor 25 Bedford Street London WC2E SES Website www anchororg uk Click the provider name to edit the re Providers EAr eE Ee AE full profile Manage Care Provider Abbeywood Wharf Road Ash Vale Surrey GU12 54X Manage Care Provider Anchor Integrated Care amp Housing Village Denham Garden Village Denham Green Lane Denham Uxbridge Middlesex UBS SLE Figure 5 Edit provider location The next step in this guide will be continued on the next page October 2013 Page 8 of 32 User guide NHS Choices Social Care Profiles Updating information Top Tip Before you start uploading information read through this guidance in full then gather together the text supporting documents photos etc into one place on your computer if possible This will help you to quickly add your information onto the system Take a look at what St Cecilia s ca
21. ility e Transport Only add the categories relevant to your organisation For example if you are a care home then do not add a section on Shared lives Shared lives is intended for Shared Lives providers only If you are a homecare provider you only need to add a Care at Home and Care Duration section In this example click on Add a section on Amenities on site to this page What we offer You must add at least one type of facility before this page will appear on NHS Choices Add an optional introduction to this Add more information Q Add a section on Amenities on site to this page Click to update this section Add a section on Care at home to this page Figure 35 Add a What we offer section October 2013 Page 24 of 32 User guide NHS Choices Social Care Profiles Go through and pick from the drop down lists which facilities are available at this location You can also add descriptive information or upload an image here When you are happy with your changes click Save Amenities on site Choose the facilities available Select relevant facilities Access to kitchen facilities Access to support services Yes v from the drop Gymnasium down lists poa one Music room Selectone v Selectone v Regular entertainment Residents may retain own GP Selectone v Selectone v Single rooms Smoking permitted Selectone v Selectone v TV lounge Visiting clergy Selecton
22. lts under 65 London Borough of Southwark D Dementia London Borough of Southwark Figure 20 Services The Services tab will show the public which services are available at your care location This tab is already populated with the CQC registered services you provide These services include e Caring for children 0 18 e Dementia e Learning disabilities e Mental health conditions e Caring for adults over 65 e People subject to Mental Health Act e Substance misuse problems e Eating disorders e Physical disabilities e Sensory impairments e Caring for adults under 65 To add any of the above services to your profile contact the CQC to update your registration information October 2013 Page 17 of 32 User guide NHS Choices Social Care Profiles You cannot remove CQC regulated services but you can hide them so the public do not see them To do this go to the parent organisation Services What we offer Our services Name of service C Caring for children 0 18 Caring for adults under 65 Dementia Learning disabilities Mental health conditions Physical disabilities n TT s r o Click here to go to the Sensory impairments parent organisation Last updated on 08 January 2013 Information supplied by London Borough of Southwark Figure 21 Parent organisation Click on the Services tab Click Manage Service on the service you want to hide For example click on Physical
23. ministration Area There are two levels of organisation parent and child Parent refers to a head office profile and child to individual provider locations or regional offices At the parent level you have the option to give an overview of your organisation edit the basic details of any child organisations add services and include head office contact details If NHS Choices staff need to communicate with you about the editing system the administrative area is also the area in which you will see alerts and messages October 2013 Page 6 of 32 User guide NHS Choices Social Care Profiles Below is an example of the view of a parent organisation To edit basic child organisation details name and contact details click Manage Care Provider sc Anchor Trust Telephone 02077599100 Address 2nd Floor 25 Bedford Street London WC2E 9ES Website waw anchororg uk aes Care Providers Services Contact Details Care Providers Click here to edit name and contact details Manage Care Provider Abbeywood Wharf Road Ash Vale Surrey GU12 5AX Manage Care Provider Anchor Integrated Care amp Housing Village Denham Garden Village Denham Green Lane Denham Uxbridge Middlesex UBS SLE Figure 3 Manage Care Provider Make any necessary changes here Do not change the CQC Registration Number When you are happy with your changes click Save ae Care Providers Services Contact Details Care Prov
24. or end of life care e Rehabilitation care services e Telecare e Telehealth e Emergency call e Care services for parents with a learning disability and their children e Care leavers e Care services for young people with disabilities becoming adults transition e Care services for former offenders To add a service you must go to the services tab of the parent organisation as above Click Add a service Overview Care Providers Sernices BR lores Our services Services Where we provide this Editor service C Caring for adults over 65 146 Longbridge Road No editor assigned Gardiners Close Click Add Haringey Respite Outreach Service service Figure 26 Add a service October 2013 Page 20 of 32 User guide NHS Choices Social Care Profiles Type in service you want to add from the list above The predictive text function will produce a predictive list of the services you can add For example type Rea will display Reablement Cancel Add Service Service name 25 Click the i _ Reablement structions regarding assigni se rvi ce this service is peeved at one or more locations please select the box es next to the location s in question yo u Wad nt Which location s is this service at Alison House Short Breaks If this service is offered in a location Service not shown here please contact to a d d 2 helpdesk Clarence Rosd Felstead Street Figure 27 Type in name of servi
25. our changes If you are sure you want to keep the changes click OK Do you really want to hide Physical disabilities These pages will be temporarily hidden on NHS Choices Click OK m E Figure 24 Confirm changes The service will now appear under Hidden Services To make the service visible again click Manage Service and select Show Services Where we provide this Editor service C Caring for adults under 65 Orient St Adult Respite Unit No editor assigned Manage Service 4 Caring for children 0 18 Orient St Adult Respite Unit No editor assigned Manage Service 4 Hidden services appear Dementia Orient St Adult Respite Unit No editor assigned Click Manage Learning disabilities Orient St Adult Respite Unit No editor assigned Service to Mental health conditions Orient St Adult Respite Unit No editor assigned ma k e th e when you click here Sensory impairments Orient St Adult Respite Unit No editor assigned se rvi ce Vi Si b e P Physical disabilities Orient St Adult Respite Unit No editor assigned Manage Service gt Figure 25 Make services visible October 2013 Page 19 of 32 User guide NHS Choices Social Care Profiles You have the option to add a range of up to 14 additional services listed below e Palliative care e Personal Care e Reablement e Care services for people with autism e Care services for people with hearing impairment e Care services f
26. own Dagenham County optional Essex hd Postcode RM3 2XG Phone 02035923616 Always put http befo re Extension optional Fax optional 02085923616 To confirm the website address your changes Website optional juew iVAVATAC culmea click Save SAVE October 2013 Page 31 of 32 User guide NHS Choices Social Care Profiles Figure 42 Update details and click Save Further Information If you require any further information about any aspect of profile editing please email thechoicesteam nhschoices nhs uk October 2013 Page 32 of 32 User guide
27. re home in Scarborough Choice Support Aylesbury and the Good Care Group in London have already done with their profiles for ideas and inspiration You can keep coming back to your profile to add further information If you are really pressed for time start with your Overview page as this is the first page people are likely to see on your profile First impressions count think before you publish Once you make your updates and click save most changes appear immediately on the live site Please be careful to double check any writing for typos spelling and overall sense before you publish it Your online profile may be the first impression that someone has of your organisation After you make any changes click Save to update the profile or Cancel if you do not want to continue October 2013 Page 9 of 32 User guide NHS Choices Social Care Profiles Step by step guide This step by step guide shows you how to complete each of the six editable sections tabs of your profile Some modules are not editable such as your CQC Summary under the Performance tab and other data may be editable on a different page instead Click on This cannot be edited for an explanation of whether the module is centrally managed or if the information can be edited in another area of the site such as contact information Overview This is the opportunity to provide an overview of your organisation the types
28. ted or if you have any problems logging in or editing your profile please contact us Email thechoicesteam nhschoices nhs uk Website www nhs uk click on the Contact link at the top of the left page Once you have your login details navigate to any page on NHS Choices it does not have to be your own profile pages find the Log in link at the top right hand corner of the page and enter your details Translate Log in or create an account Click here to log in You Health news Services near you must be logged in to edit your profile Figure 1 Log in October 2013 Page 5 of 32 User guide NHS Choices Social Care Profiles When you have logged in you will be presented with administrative screen listing the social care profiles for which you have editing rights Click on the name of a profile to take you directly to its pages ready for editing NHS choices Your health your choices a Enter a search Health A Z Live Well Carers Direct Health news You re logged in O Welcome back Welcome back to NHS Choices You can edit You can also AG PalmerHouse Oxford OX445U Parent organisation editor View Accounts Response Oxford OX4 45U Parent organisation editor Star Angel Care London NW10AG Parent organisation editor Yorkshire Housing Bradford BD1 3BN Parent organisation editor Return to the page you were on gt Manage your account gt Figure 2 Ad
29. tent under each of the tabs October 2013 Page 11 of 32 User guide NHS Choices Social Care Profiles You can add a photo or image Overniew What we offer Performance Contact details map and i News You current have no news Add news Overview Photo Gallery Add up to 9 images Click to add a new photo or Figure 9 Add a new photo or video Click Add image Please note the image specifications here are maximum 1MB in size The file type must be jpg gif or png Overview Baye Bra wei ee Mae aril lala aLe ar ELET E Lae Ke LACIE News Add news Overview Add an introduction to this page Photo Gallery Add up to 9 images below Images must be jpg gif or png at least 175 pixels wide and a maximum of 1MB in size Add image m an image to add There is currently no image associated with this content Click here to find Figure 10 Add image October 2013 Page 12 of 32 User guide NHS Choices Social Care Profiles You should have already saved an image you want to upload somewhere on your computer Locate the image and open it K 7 f Search Social care images Pl i GQ do gt Social care images E mM Organize v New folder Ft Favorites EE Desktop mi Downloads y E Recent Places Fotolia 8217587 _ ji homecarepic2 M Item type JPEG image Libraries Rating Unrated Dimensions 460 x 276 Size 34 2 KB jE
Download Pdf Manuals
Related Search