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1. 3 Edit the setup ini located in the Silent Install folder to meet your networks needs Below is a description of each option Any line started with a semicolon is commented out and ignored by the silent install semi colons in the middle of lines are permitted and will not comment out any portion of the file The silent install options start where the Silent is located sections above this be ignored and left unaltered LicenseKey This option allows you enter your license key each server will use You should have once license key to cover your enterprise If this is left blank or commented out via a semi colon all installs will be considered and evaluation SetupType Full or Admin can be specified here In most cases you will choose Full unless you are silently installing the Admin only console where you would choose Admin If this is left unspecified the Silent install will default to Full Setup InstallPath This is the path on the hard drive the Print Manager Plus program files are installed If left blank the default location of C Program Files Software Shelf International Inc will be used ODBCDriver This specifies the type of database to be used two options are available Microsoft Access Driver mdb or SQL Server In most enterprise Environments SQL Server would be specified Microsoft Access should only be used if using a local MS Access database ODBC Attributes must also be properly spec
2. Status A Stop Service PRINTSERVER Server Running Yes Restart Service aja Server Tasks x Turn OFF Master E Edit license 4 Aftera moment or two the server will turn Red and say stopped and then turn Green again and show running Once it is running again any new printers added should be tracked again 5 Toverify this open the Printers tab and refresh this page to see new printers installed To refresh either click the Refresh button under the view menu or by hitting the F5 key Print Manager Plus 2008 Standard Edition User Guide Page 72 Excluding Printers from being Tracked by Print Manager Plus It may be desired to exclude printers from being tracked by Print Manager Plus Print jobs being sent to any printer that is excluded will not deduct from a users balance nor will the print job be tracked or logged in any reports The jobs will pass directly to the printer once they are done spooling Excluding Printers from Print Manager Plus 1 Browse to the Printers tab within the Print Manager Plus administrator and select the printer you wish to exclude 2 When selected click Edit this Printers Configuration on the left hand side j p Printer Tasks Edit this Printer s Configuration eS PRINTSERVERSA050 HF Lazenet 4050 Series PELE Standard Default 0 Pag ae Darak Trackina Cen inkeec ah LLDEIRITCE RAVE BOHEM esi let HP MNeasian lat FER ha Chandar D at aa alk 0 Psa 3 Anew dial
3. z G Configure Print Manager Actions a amp J Define Trusted Domains amp Users g 4 Database Maintenance UF Advanced Settings BalAdmin Rights Within the new dialog that appears click Add to create a new logon A dialog will appear allowing you to set the username and password If the password is left blank Print Manager Plus will use the active directory logon of that user In this example we have explicitly set the password for this new user named JDoe Create an Admin account x Admin Login Login Password Jdoe SESE Leave blank to use AD Authentication Server Filter 40 Filter You can also set what Users Groups OUs Printers and Print Servers this account can access using the available filter options Once set this logon will only be allowed to see specific Users and Printers Server Filter This allows the administrator to filter Printers by selecting what Servers each logon can manage When filtered users will only be able to make adjustments to printers on that server AD Filter This allows the administrator to filter Users by selecting which Groups OUs and domains each logon can manage When the filter is activated that logon will only be able to see and manage the selected users Once the desired options are configured click OK to save these settings Print Manager Plus 2008 Standard Edition User Guide Page 85 Setting Permissions on an Admin Rights L
4. network This agent requires additional workstation licenses for each workstation it is installed on The tracking agent will run on Windows 2000 Professional Windows XP and Windows Vista Installing the Workstation Connected Printer Agent 1 Choose the Workstation that you will be installing the agent on Double click the Workstation Install you have downloaded Upon running the install the installation screen will appear Click Next to get the installation started The next screen will require the license key that you have received note that the key is case sensitive and not the same as your server s license key A workstation connected printed agent key is required Note If you need to purchase or evaluate the Workstation Connected Printer Agent please contact our sales department here at 800 962 2290 or sales softwarehshelf com The next screen allows you to view the license agreement which you should agree to and then click Next Next you will be prompted to select which type of database your Print Manager Plus server uses If it is a SQL Database choose Yes otherwise to launch the Microsoft Access configuration choose No Proceed to the next section appropriate to your database type Microsoft Access When connecting to a Microsoft Access database you will be prompted for the location of the database This is normally a shared on the Print Server see section Sharing a Microsoft Access database for Remote Admi
5. 2008 Software Shelf International Inc All Rights Reserved This User Guide and Documentation describes the installation and operation of Software Shelf Print Manager Plus software Software Version Version 2008 7 0 Operating System Windows NT Windows 2000 Windows XP and Windows 2003 Windows Vista Windows 2008 The Software described in this document is owned by Software Shelf International Inc and is protected by United States copyright laws and international treaty provisions Therefore you must treat the Software and related written materials like any other copyrighted material e g a book or musical recording except that you may either a make one copy of the Software solely for backup or archival purposes or b transfer the Software to a single hard disk provided you keep the original solely for backup or archival purposes You may not copy the user documentation provided with the Software except for your own authorized use You agree to abide by all terms of the license to use the software upon installing or downloading the software in accordance with the full license agreement accompanying the software RESTRICTED RIGHTS LEGEND The Software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 o
6. DateTime Restrictions Copies exceeded Duplicate printing Hold For Release Station Authentication Security Account Balance File Size Exceeded File Name Restrictions Page Count Exceeded When the user attempts to print a fle which exceeds the masinun number of pages f Delete the print job Pause the print job I Send a pop up message to the user Print jobs of this many pages are not allowed on this Printer Print Manager Plus 2008 Standard Edition User Guide Page 55 Activating Print Job Verification Print Job verification is a feature which will prompt users to confirm each print job before it prints This prompt will occur after the job has spooled but before it prints It is a simple popup which shows the user the title of the print job the number of pages and how it will affect their balance if they allow it to print The user then has the choice to say OK and allow the job or they choose to Delete the print job 1 Open the Print Manager Plus Administrator 2 Browse to the Printers tab and double click the printer you wish to activation Print Job Verification on 3 Open the Verification tab and select Enable Print Job Verification and click OK Edit Properties for 4050 Settings Restrictions Advanced Attributes Printer Group Printer Information eritication Print Job Verification No Print Job Verification The user will not be prompted to confirm their print job The Print
7. Ele est wow ile Edit View Settings Help Database Refresh Timer inut G Configure Prink Manager Actions 30 ENEK MEE mi e The Database Refresh Timer checks to see if user balances need to be reset or updated amp J Define Trusted Domains ae Allow a Negative Balance on User Accounts 2 Sa Database Maintenance C Yes No Sooo Turning the option on will allow user s balances to go negative Sodyvanced Settings SN ae eericcal Pause Print Job Cleanup Interval Admin Rights 3 minutes ERNETEN Print Manager Plus checks for paused print jobs in each print queue that have been paused for entry into the Print Manager Plus counting engines Though rare the print jobs can stay paused based on print job corruption or the Windows Spooler service failing This option sets how often Print Manager Plus detects and releases these paused jobs Reset Default Settings Cancel Apply Help Setting Description Maximum Log Records This is the maximum number of print job transactions that will be stored in your database When reached Print Manager Plus will start overriding older records Database Refresh Timer This specifies how often Print Manager Plus checks to see whether or not users balances need to be updated Increasing the interval will put less stress on the Print Manager Plus database but may delay how a user s balance being updated precisely on schedule Allow Negative Balance on This setting toggles whethe
8. Eve Month On the 1st Day At what time of day 12 00 AM Print Manager Plus 2008 Standard Edition User Guide Page 79 Updating Print Manager Plus using eUpdate Print Manager Plus can be easily updated using the online Electronic Update system This can be accessed within the File menu by choosing eUpdate Each update consists of two parts the Administrator portion of the software and the service portion of the software It does not matter which portion of the software is updated first though both parts should be updated back to back of each other For further information on the Administrator and Service portion of the software see Introduction to Using Print Manager Plus Updating Print Manager Plus The following steps walk through updating Print Manager Plus Administrator and Service 1 Open the Print Manager Plus Administrator and choose eUpdate from the File menu a Print Manager Plus 7008 with Client F Eile Edit View Settings Help oe Database Connection ciel eae Electronic Update iow Fl _ EEEE 2 Anew dialog will appear it will query the Print Servers and Administrator for their current version It will also ensure the maintenance contract is current for this license Note If maintenance is not current for updating Print Manager Plus please contact maintenance softwareshelf com for a current quote on updating to the newest version 3 Once the software version has been que
9. Interface Walkthrough and Explanation The following section provides a walkthrough of menus tabs and icons within the Print Manager Plus interface Menus The menus within the program provide access to most features and settings There are a total of five menus File Edit View Settings and Help Print Manager Plus 2008 Standard 7 0 126 13 File Edit View Settings Help wel Hm a J E Geo Sg File Menu a Print Manager Plus 2008 with Client B File Edit wiew Settings Help SM Database Connection eUpdate Electronic Update E F Import Exit Database Connection Shows the current database being used by Print Manager Plus and allows this setting to be changed For further information see Verifying and Changing the Selected Database eUpdate Electronic Update This option opens the Electronic Update portion of Print Manager Plus This allows you to check for any available updates to both the Print Manager Plus service as well as the Print Manager Plus administrator For further information see Updating Print Manager Plus Import Provides options for Importing Users into Print Manager Plus Exit This will close the program You do not need to keep the Administrator open as the Print Manager Plus service will remain running in the background ensuring all printing is tracked Print Manager Plus 2008 Standard Edition User Guide Page 122 Edit Menu File Edit wiew Se
10. s will obtain their quota the first time they print however with this setting enabled the users tab will show a preview of what quota the user will be assigned If performance and load times are an issue turning this off will improve how quickly the Print Manager Plus administrator loads Refresh This will trigger the current page to be refreshed which will update all listed items with the most recent settings from the database When on the Users Tab and Group Quotas tab this will also refresh against Active Directory to attain any new users or groups added to the domain Print Manager Plus 2008 Standard Edition User Guide Page 124 Settings Menu af Print Manager Plus 2008 Standard 7 0 126 13 File Edit view Settings Help a fe oF Configure Print Manager Actions jee amp d Define Trusted Domains gt Advanced Settings Admin Rights Configure Print Manager Actions This opens options for choosing what occurs when a specific user or printer restrictions is reached You can choose whether a job gets paused or deleted and whether or not to send a message to the user and what the content of the message will be For further information see Restriction Options and Configuring Print Manager Actions Define Trusted Domains This allows you specify one or more additional domains for Print Manager Plus to show the user list for For further information see Defining or Adding Trusted Domains Database Maint
11. 11 59 59 PM IW Tuesday Available From jiz o0 00 am 11 59 59 PM IY Wednesday Available From jiz o0 00 am 11 59 59 PM M Thursday Available From iz 00 00 am 11 59 59 PM Friday Available From 12 00 00 aM 11 59 59 PM Saturday Available From iz 00 00 Am 11 59 59 PM Sunday Available From 12 00 00 aM 11 59 59 PM cei In this example printing would be allowed everyday from 9AM to 5PM Only Date Time Restrictions Allowed Days Monday 4vailable From 9 00 00 AM 5 00 00 Pr Tuesday Available From s 00 00 am 5 00 00 PM wednesday Available From s 00 00 am 5 00 00 PM Thursday 4 ailable Fram a 00 00 am 5 00 00 PM Friday Available From 3 00 00 AM 5 00 00 PM Saturday Available From 3 00 00 AM 5 00 00 PM sunday Available From 9 00 00 4M 5 00 00 PM Pause all Print Jobs for the Release Station This option will cause all print jobs to be paused and held in the queue unless another restriction is reached These jobs will be held until the Print Manager Plus release station Add On is used to allow them In ae all print jobs would be paused and held Print Manager Plus 2008 Standard Edition User Guide Page 46 Configuring Quotas to Reset or Update Automatically It is often needed for a quota to be reset to a fixed amount at the end of each day week or month There is also the option of increasing the balance with Print manager Plus which allows their existing balance to roll
12. 4 52 6 33 in 0 070 23 29 51 06 in O00 25 518 23 29in O 070 18 038 25 57 in 0 070 12764 78 03 in 0 070 4 02 2 12 76 in 0 070 Print Manager Plus 2008 Standard Edition User Guide Page 65 6 Once the desired discount is selected jobs printed in duplex will cost the user that much less In Example Below JDoe has printed the same document twice Once with Duplex on and again without Duplex off The print job with Duplex enabled cost the user half the balance normally used as shown the same document charging once at 20 cents and again at 10 cents f 13 2008 12 00 004M through 1 3 2008 11 59 599PM Detailed History of All Users Detailed History for Jdoe User Printer Color Page Size Idoe WPRINTSERVER 140 50 Y Ha Lete 2 i gt 0 10 1f3fe008 3 14 36PM Document Untitled Motepad Ido PRINTSERVER 14050 Ha Ho Lette 2 i gt 0 20 LARD 3i14 23PM Document Untitled Motepad Summary for Jdoe Total Jobs Color Mono Sheets Total Pages Total Cost Jonn Doe 2 T 4 3 4 0 30 Print Manager Plus 2008 Standard Edition User Guide Page 66 Configuring Restrictions per Printer Print Manager Plus 2008 offers a variety of restrictions that can be enabled on a per printer basis When enabled on a printer that printing restriction will apply to any user printing to that printer To enable printer restrictions follow these steps Below this is a break down and detailed description of each restrictions 1 2 Setting up Pri
13. Date 1 23 2008 This job exceeds the maximum allowable page count for a single job Please contact your Document Name Document tst Notepad administrator Printer Name HP Laseret 4050 Series PCL6 Type Black amp White Total Pages 1 Job Cost 0 05 Current User Account Balance 9 95 New Account Balance 9 90 If no action is taken the print job will be deleted from the print queue in 00 05 00 minutes Using the Messenger Service to Display End User Messages If you are unable to install the End User Inquiry on the end user workstations Pop ups can still be sent to workstation using the Net Send Messenger service This service needs to be enabled and started on the Workstation and the Print Server In addition to this NetBIOS over TCP IP needs to be enabled within the network in order for this Windows Service to function properly To Enable this Service Open Services within Administrative Tools and Locate the service named Messenger Go to the properties of the service and set it to Automatic startup and then start the Service This service can also be set to startup automatically by Domain or OU using Domain Policies please refer to Microsoft Documentation on globally enabling services Currently Windows Server 2008 Windows Vista Macintosh Linux and Unix do not support receiving Net Send messages Print Manager Plus 2008 Standard Edition User Guide Page 54 Setting up Restriction Pop ups By def
14. OF Advanced Settings Baladmin Rights 2 Anew dialog will appear allowing you to Enable Admin Security Once enabled you can add and edit logins Initially only a Master login will be created Further accounts can be created from this dialog Admin Rights Account Edit X Admin Security Disable Print Manager Plus Admin Security All users running Print Manager Plus Administrator will have access to edit settings for all Users Groups OL s and Printers i Enable Print Manager Plus Admin Security Limit the Users Groups OU s and Printers that each Login can operate 3 Once Admin security is enabled opening the Print Manager Plus administrator will require a Username and password By default Master and a blank password will allow access Print Manager Plus Admin Login x Login User Name Master g Password a eon Print Manager Plus 2008 Standard Edition User Guide Page 83 Setting the Master Account Password Once enabled the Master account will have full control of all Users Groups OUs Printers and Print Servers as well as the Admin Rights and Security settings It is important to set the Master account password before further configuring Print Manager Plus once Admin Security has been activated 1 Open the Print Manager Plus administrator and open Admin Rights within the Settings menu 2 Anew dialog will appear showing the Admin Rights accounts that are setup To set a password for the Ma
15. Perry z Adam Richardson pa sora Summary of all Users Drilldown Tabs When running Summary reports they have the option of Drilling down For example in the Summary of All Users report you can double click on a user to see exactly what that user has printed It will open in a new window showing specific print jobs You can click on the Preview tab to get back to the main report Or you can click on any available tab that has drill down In the below example the tab for print jobs from Conner Martin is selected Print Manager Plus Report iewer mise F Preview Connor Martin Gavin Young Samantha Russell Z D n n or Martin Summary of all Users Detailed History of Connor Martin Print Manager Plus 2008 Standard Edition User Guide Page 99 Document Searching The document search feature within the reports allow you to run a report on prints that match a specific title or part of a title For examples you could show documents that contain http or Powerpoint in the document title or you can enter a more specific document name All of the detailed reports within Print Manager Plus include this document search feature The document search is displayed at the bottom of the report date range selection screen Here you can type in the search desired See the below example searching for who printed a document named PrintManagerPlus_UserGuide doc using the Detailed History of All Users report Using the D
16. 10 10 10 0 50 Users in Multiple Groups In the event a user belongs to multiple groups that have been activated within Print Manager Plus their print jobs will be assigned to the group with the higher balance If all groups are set to unlimited printing it will select the user s Primary Group within Active Directory Tracking Printing by Organizational Units Print Manager Plus can also report based on Organizational Unit Any user who has printed or has a printing balance will also have their Organizational Unit that the user is directly a member of logged With this data reports within the OU Reports section of the reports tab will properly report the printing for each Organizational Unit Any printing done by users who are directly in the root of the domain and are not in a specific Organizational Unit will have their print jobs logged under Domain Root See below example Start of Print History To 129302007 11 59 59F M Summary for all Organizational Units Orga nization al Un its Total Jobs Color Mono Sheets Total Pages Job Cost Domain Root 17 O 24 24 24 1 20 Labi 1 0 3 3 3 0 15 Mainotice 2 0 6 6 6 0 50 Print Manager Plus 2008 Standard Edition User Guide Page 38 Managing User Quotas Restrictions and Groups Print Manager Plus 2008 allows a variety of quotas and restriction and group options These quotas and restrictions can be set on individual users or on an entire group organizational unit or as a default
17. 24 Installing the Remote Administrator The Remote Administrators allows the Print Manager Plus software to be managed from a workstation within the same network This allows administrators easy access to settings quotas and reports without logging into the print server 1 Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet 2 Upon inserting the CD or running the EXE the installation screen will appear Click Next to get the installation started 3 The Licensing screen will require your license key once the key is entered click Next Print Manager Plus InstallShield Wizard Customer Information Please enter your information Enter your License Key 4 The License Agreement screen allows you to view the license agreement once you have agreed select I Agree and click Next 5 You will be asked to choose the installation destination once done click Next Note The Default destination is C Program Files Software Shelf International Inc 6 This next screen will prompt you to choose Full Setup or the Administrator Only Setup Choose Administrator Only 7 Anew dialog will appear prompting you to specify whether or not it is a SQL database choose Yes for SQL and No for Microsoft Access 8 Proceed to the next install section as appropriate o Installing Conncting to an Access database o Installing Connecting to a SQL Database Print Manager Plus
18. 5 5 Upgrading from Print Manager Plus 5 5 requires first upgrading the install to version 6 0 following the below steps 1 Backup your existing Print Manager Plus database 2 Run the Print Manager Plus 6 0 0 124 install file to start the upgrade to version 6 0 3 Once launched the setup will prompt that it is going to upgrade your installation to version 6 0 Click Next to launch the setup 4 Once the install is complete the install will prompt for a system restart This needs to be done before proceeding 5 Once the server has been restarted proceed to follow the steps to upgrade from version 6 0 Upgrade Installation from version 6 0 Upgrading from versions 5 0 and earlier Upgrading from version 5 0 and earlier requires a full uninstall and reinstall No settings quotas or print job history will be retained 1 Backup your existing Print Manager Plus database 2 Within Add Remove Programs select the Print Manager Plus install and choose to Uninstall 3 Once the application is removed restart the server 4 Follow the standard install instructions detailed previously in this manual to create anew Print Manager Plus 2008 install Print Manager Plus 2008 Standard Edition User Guide Page 23 Installing Print Manager Plus Agents and Options Print Manager Plus 2008 provides a variety of Agents and Options below covers installing the most common install options Installing the Inquiry Tool on Windows The End User Inquiry
19. 84x13 90in 0 070 0 090 ja BS 6 93 X 9 84 in 0 060 0 080 estore a BE 4 92 X 6 93 in 0 070 0 090 ka CO 23 29 51 06 in 0 070 0 090 ka C1 25 51 23 29in 0 070 0 090 a C2 18 03 25 51 in 0 070 0 090 ka C3 12 76 18 03 in 0 070 0 090 a C4 9 02X 12 76in 0 070 0 090 a C5 6 38 X 9 02 in 0 070 0 090 a CE 4 49 X 6 38 in 0 070 0 090 ka Default 0 050 0 070 ja Executive 7 50 x 10 00 in 0 070 0 090 a Ledger Tabloid 11 00x17 00in 0 070 0 090 a Legal 8 50 14 00in 0 070 0 090 a Letter 8 50 11 00in 0 050 0 070 0 010 0 020 If Document is duplex discount fo per Page Cancel 5 Tochange the cost per an inch centimeter for color and black and white click Edit once Plotter is selected Cost Page for Greyscale s01 00 Eene Cost Page for Color 0 500 Cancel 6 Once the new costs are saved future printing to this Large Format Printer will be charged the appropriate cost per an inch centimeter Additional Notes In many circumstances it may be more appropriate to charge per specific sheet size rather than for the total length of the print job In these circumstances it would be best to set it to Standard Printer instead of Plotter This will allow you to specify a different cost per sheet size See Setting up Advanced Page Costs for Standard Printers Print Manager Plus 2008 Standard Edition User Guide Page 64 Configuring Proper Charging of Duplex Printing By default Print Manager Plus trac
20. Define Trusted Domains Co lsere Re Er Database Maintenance gt Advanced Settings 2 Admin Rights 3 Anew dialog will appear with three tabs to purge orphaned users stay on the Orphaned Users and Groups tab Print Manager Plus 2008 Standard Edition User Guide Page 105 4 The list of users that are in the Print Manager Plus database but are no longer in Active Directory will be listed See below Judy and Michael C both show as Orphaned users Database Maintenace x Orphaned Users and Groups Purge Database History Orphaned Servers Users There are 2 orphaned users mydomain locals udy mydomain localyMichael C Groups There are 0 orphaned groups Purge Selected Groups W Show Domain Name 0K Cancel Help 5 Toremove these orphaned printing accounts select them and click the Purge Selected Users button on the left hand side 6 You will be prompted to confirm the removal of these user s printing accounts as this process is irreversible Warning es A verify these users no longer belong to Active Directory before deleting This will remove the selected users From the database 7 After clicking OK those users will no longer be listed in the Print Manager Plus Administrator Account Search Search Clear User Name Full Marne Domain Name Account Bal Pages Printed 40d Quotas and Restrictions Administrator Administrator
21. E E A 84 crediting Admn SCCUTILY LOGINS cictirn a ncn aa a a sasdonk aoa aot 85 Setting Permissions ON AN Admin Rights LOGON sssssccccsseesececcaessseccccsenseccscseuseecsssuauneeesssaesecessauusecesssauusecssssuansesssauaseees 86 REPORTING WITHIN PRINT MANAGER PLUS oo isis cceciscivecsweaucssnassaiacsesensveasenedeevavavundesdescsveaagabseseveneetevadsnnesesedansevsauneecesscnte 88 REPORTS INTRODUCTION sites secscviaschactiles e N A OE N EN E A E E evans seen eeteeaees 88 Print Manager Plus 2008 Standard Edition User Guide Page 3 RUNNING O REDOT ceces ci esos rete cane ene ess ocelot tee alee eT EGTA NGG EG ESIC Le eae 89 SUMO REDO srren a r a r N ra r S 90 Priling DOWwnIn SUmMMarY REPO S inea e E E E E EO 91 Petaled Report irinna a OET E T T T aca 92 GENERATING AND VIEWING REPORMSicavectccananstize araa a aa a a a E O 93 Reporing oy Date RONG serisi aE SS 93 Spec ving SPCCIIC REPOrn IDO CTE Oier eise REEERE AE EE dir sunt E OOA AAA 94 PINUNO REDOFIS eara EATE T E T a T O N TAA 95 EXOT TING RCP ONES EEEE E E E OE E T T E ETEO E 96 Navid ng REDOT erreser r r rO 97 P cu umMent Sear eisien E EA T E E E S abies E N E EE 100 ADVANCED SETTINGS AND OPTIONS rnanera s aa E T EE E TA 101 ADVANCED USER MANAGEMENT vruocsiri ceni tenni ra i O E TO OE AT 101 Configure PANE Manager ACION S obire a a ed Ro ee 101 D jmingor Adamo TFUSECO DOMAINS aaron nae aden E E EE A es ea ed ee 102 PANEN SCC Y cacao r N A N A 103 POVGNCEO Datapdse SCLIN S arrie
22. Install the Print Services for Unix on this workstation if not already Open your Printers folder and click Add printer Select Local Printer uncheck the box to Automatically detect printer Choose Create a New Port and select LPR Port 9 29 5 p Hit Next and a Window will popup Under Name or Address of Server enter the IP Address or the name of the print server gt Under Name of Printer or Printer Queue enter the exact name of the printer as it is listed in the Printers and faxes folder on the Print Server Next it will ask you to choose the driver ensure you select and install the correct driver j If it asks you to Keep or Replace existing driver choose Keep k Click Next and finish the install This will now be installed for every user that logins Print Manager Plus 2008 Standard Edition User Guide Page 114 Configuring MacOSX Machines to print through a Print Server Printing Apple Macintosh OSX and later can be easily tracked by Print Manager Plus There are two basic types of printing that are recommended Below is each version and its advantages In general it is recommended that LPD LPR Printing be used Instructions for adding a printer in this manner are located later on within this Chaprer LPD Line printer daemon LPR Printing SAMBA Printing e Tracks printing based on the user logged into the Mac e Tracks all printing as the user who inititally installed the printer e Reports the correct D
23. Its design assumes that print jobs from client workstations are spooled to a Windows server workstation acting as a print server and not sent directly from the client workstation to the IP Address or Port of a network connected printer Important It is required that Print Manager Plus 2008 be installed on the Windows Workstation or Server that is sharing the print queues within the network Printers connected directly to Windows NT 2000 XP Vista workstation can also be successfully managed See the section Workstation Connected Printers Setup Printers may be attached to the network in a number of ways as long as they are spooled through a Windows Print Server See network Diagrams below e Printers directly connected to a Windows Print Server via a COM LPT or USB port e Network Printers connected either through a built in network card or via a device which interfaces the network to an LPT1 style connector This device e g the HP JetDirect is often called a Print Server do not confuse this with the Windows Print Server machine where Print Manager Plus is installed e Printers attached to a Windows NT 2000 XP Vista workstation Print Manager Plus Print Server Setup Schematic Print Manager Plus WorkGroup Peer to Peer Setup Schematic WINDOWS XP WINDOWS 2000 WINDOWS NT WINDOWS 95 98 MACINTOSH UNIX WINDOWS XP WINDOWS 2000 WINDOWS NT WINDOWS 95 98 MACINTOSH UNIX WORKSTATION een WORKSTATION WORKSTATION WORKSTATION WORKSTATION W
24. Locate and double click on the printer that should be assigned to a Printer Group 3 Once the printer s properties are open go to the Printer Group tab Edit Properties for 4050 x Printer Information Authentication Yertication Settings Restrictions Advanced Attributes Printer Group Printer group Assign this printer to a group This function will allow you bo monitor and report printing activity on defined groups of printers 4 Check the Change printer group box and then either select the Printer Group or manually type it in if this is the first printer being added to that group IY Change printer group MonoPrinters T 5 Once the printer is assigned to a printer group click OK 6 Repeat the process on any other printers that should be in a printer group Print Manager Plus 2008 Standard Edition User Guide Page 50 Setting Balances for a User per Printer Group Open the Print Manager Plus administrator and locate the user group or Organization Unit you wish to enable balances per a Printer Group on Highlight this item and click Add Quotas and Restrictions on the left hand 1 tgi O x r User Tasks Add Quotas and Restrictions FAdministrator Administrator mudi side EQ Set primary group E ASCNET__LASPNET Machine Ac nydt Under the Account tab select the option labeled Enable Advanced Balances per Printer Group Enable Advanced Balance per Printer G
25. Manager Plus chent will display a popup containing the print job information allowing the user to confirm or delete their print job 4 Once enabled users who print and have the End User Inquiry Tool installed will be promoted to verify their jobs before they actually print Print Manager Plus Print Job Confirmation Print Job Information Date 12 2008 Document Hame Test Page Current User Account Balance 10 00 New Account Balance 9 95 If no action ie taken the print job will be deleted from the print queue ir 00 05 00 minutes Print Manager Plus 2008 Standard Edition User Guide Page 56 Configuring Printers Print Costs and Printer Restrictions Printers installed locally on the same server as Print Manager Plus can be tracked and restricted in a variety of ways These printers will be listed under the Printers tab Introduction to the Printers Tab The Printers tab within Print Manager Plus contains a list of all of the Printers that are detected and tracked It will list all of the printers from the Print server it is run from and it will also display any printers on other Print server that are also running Print Manager Plus and are using the same database At the top will be a Printer named Default Printer Settings This printer can be edited to effect settings on all printers to easily set global page costs There are a variety of columns to help determine the current tracking configuration and restrictio
26. PPa D blav nc nnn nnn 4 After clicking the Export Report icon a dialog will appear that will prompt you for the report format Choose the format you would like the save the report as Ales Calling iid n 1 Bit Format E Adobe Acrobat POF Adobe Acrobat PDE E3 Crystal Reports RPT E Microsoft Excel 97 2000 L5 E Microsoft Excel 97 2000 Data only XLS E Microsoft Word RTF E Microsoft Word Editable RTF 5 Once the report format has been selected you will be prompted with where to save the file Save in o My Documents O2 eE My Recent Documents Desktop i My Documents Pr a My Computer My Network File name Suman sers pdf v Places Save as type Portable Document Format pdf x Cancel A Print Manager Plus 2008 Standard Edition User Guide Page 96 Navigating Reports The Reports for Printing can often be very large The following section provides assistance with navigating and using the reports Group Tree The group tree can be used to quickly locate the page a specific user printer or other reported item is located The group tree is located on the Left hand side and can be toggled on or off by clicking the Group Tree Icon in the top left hand corner In Example in the Summary of All Users report you can click on a user Jack Davis to quickly jump to that user within the report Print Manager Plus Report iewer Gl afa 4
27. Page 86 5 After clicking AD Filter a dialog will appear allowing the selection of which Groups OUs and Domains this logon is allowed to see and edit the users from In our example we have selected to only allow this user to see the MainOffice organizational When logging in as JDoe this user will only be able to see users and groups from this Organizational Unit Show all Users in All Domains Groups and Organizational Units Filter Users based on Group Organizational Unit or Domain Filter by User Group Available Groups Selected Groups mydomain local Account Operators mydomain local Administrators gt mydomain local Backup Operators mydomain local Cert Publishers mydomain local Distributed COM Users mydomain local DnsAdmins mydomain local DnsUpdateProxy lt mydomain local Domain Admins p Y mydamain lnraliNnamain Coroniiters z Filter by Organizational Unit Available OL s Selected OU s mydomain local Domain Controllers mydomain local Lab1 mydomain localiMainOffice Filter by User Domain Available Domains Selected Domains mydomain local 6 Once the user AD Filter is set you can proceed to set the server filter setting which printers can be managed This can be done by clicking the Server Filter button Once clicked a dialog will appear allowing the admin to select which Servers this user can manage In our example JDoe has been given permissions
28. Printer s Configuration z Seach Printer Tasks Q Edit this Printer s SB Default Printer Settings Default Printer Standard Sel rl ATE eel PSM PRINTSERVERSSO50 HP LaserJet 4050 Series PELE Standard MM Reset Tracking Counters war SAPRINTSERVER Kyocera 4030 Kyocera Mita EM 40S0 K Standard 3 Within the settings for this Printer ensure Plotter is selected and then select Advanced and then click the Customize button f Plotter This i a Lange Format Printer Plotter and will be tracked by Print Job Length BAw and Color This reports inches or centimeters Supports all Large Format Printers Multifunctional Printer THe te a Multifunctional Printer and will be tacked as a Standard Printer and it will tack walk up copies by Pages Copies Page Size By Color and Dupler settings Supports Hewlett Packard Multifunctional Printers Orly Eqit Address How to charge for printing Use Default Printer Settings Cost Per Inch 0 050 Print Manager Plus 2008 Standard Edition User Guide Page 63 4 Anew dialog will appear showing many page sizes however to edit the cost per an inch for a plotter locate the cost named Plotter Select how you would like Print Manager Plus to track the expenses for this printer Paper Type Size Greyscale Cost ColorCost__ _ Eat a B2 19 69 27 83in 0 070 0 090 a B3 13 90xX19 69in 0 070 0 090 add a B4 9
29. Printing if the number of copies exceeds This option will restrict the specified number of copies from being printed In Example this example would prevent the user from printing any copies M Deny Printing if the number of copies exceeds 1 Print Manager Plus 2008 Standard Edition User Guide Page 68 Deny Printing if the Document is reprinted within x seconds This option will prevent the same document from being reprinted within the set amount of time by the same user In Example this example would prevent the user from resending the same print job within 30 seconds i Deny Printing if Document is reprinted within J0 Seconds Deny Printing based on the Document Title This feature is useful for controlling what documents or websites can be printed Under settings it has two basic options Only allow printing if the print job title contains one of the following strings Or Deny printing if the print job title contains one of the following strings The title is the name of the document as set by the program creating the print job The title shows up in the windows print queue as well under Document Name pe Xerox Document Centre 230 Document Name Http Sawa softwareshelf com Printing Administrator 3 128 KB S88 KB 4 43 47 PM 1 3 2008 LPT1 This example would restrict any jobs with http pdf This example would only allow the printing of or Powerpoint in the title of the document This docume
30. Tool EUIT is an optional software component which allows the user logged in to keep updated of his real time balance and to also notify the end user if their job has been restricted for any reason 1 2 gt Download the newest version of the End User Inquiry Tool MSI Microsoft Installer file 5 PMP_EUIT MSI Double click on this MSI to start the install A welcome dialog will appear click Next to continue On the next screen click Install to begin the install process i Print Manager Plus Client InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Installshield me Cancel 4 The install will run and install the End User Inquiry Tool so that it starts automatically for all users 5 Once the install is complete a small printer icon with a blue arrow will appear in the task tray to indicate that it is running Hovering the mouse or clicking on this will display the current user s balance ij Printing Information x User Name administrator Credit Balance 9 95 Total Pages Printed 1 re 12 02 PM Note This MSI can be pushed out using most Third Party push install software or Active Directory Group Policy Print Manager Plus 2008 Standard Edition User Guide Page
31. Total Pages Total Cost Alex Collins 1 i 55 55 a5 4 25 Summary of All Printing Total Jobs Color Mono Sheets Total Pages Total Cost 1 E 29 29 29 4 25 Print Manager Plus 2008 Standard Edition User Guide Page 100 Advanced Settings and Options The following sections outline more advanced settings and options that are not normally adjusted in the everyday use of Print Manager Plus Advanced User Management The following sections cover some of the more advanced and details settings for users Configure Print Manager Actions Print Manager Plus has a variety of restrictions that can be enabled There are different actions that can occur for each restriction when it is reached For example the print job can be paused or deleted and a popup message can be configured to send to the user Adjusting the pop up messages or choosing what occurs when a job meets a restriction can be configured by opening the Settings menu and choosing Configure Print Manager Actions Within this dialog there is a tab for each restriction type and what occurs to the print job when this restriction is reached Below is an example of editing the action and popup message for a print job that exceeds that maximum number of pages allowed 1 Open Print Manager Plus and select Configure Print Manager Actions from the Settings menu an Print Manager Plus 27006 with Client Billing and Authenticatio File Edit View Settings Help a g l OCEIRE Print M
32. a Default 0 050 0 070 a Executive 7 50 x 10 00 in 0 070 0 090 LargeCustom ja Ledger Tabloid 11 00 17 00in 0 070 0 090 a Legal 8 50 14 00in 0 070 0 090 a Letter 8 50 11 00in 0 050 0 070 Plotter 0 010 0 020 If Document is duplex discount fo per Page Cancel 7 Now ifa user prints a job that is 24x32 it job will be charged correctly and will be shown in the reports Detailed History for Alex Collins Alex Collins User Printer Client Billed Duplex Color Page Size Pages Copies Total Job Cost Alex Collins Ar ael Managem ente vy dient Mo Mo LargeQustom 1 1 1 0 50 1 13 2008 34 260M Document A Large document Print Manager Plus 2008 Standard Edition User Guide Page 111 Workstation Configuration and Modules Print Manager Plus supports a variety of printing from many different operating The following sections cover ensuring the End User computers are setup to properly print through the Windows Print Server running Print Manager Plus so that they can be properly tracked and controlled This section also includes information on the available Workstation Agents and Options Configuring Windows Workstations through a Print Server In order for Print Manager Plus to properly track printing all printing must be sent through a Windows Print server where the printers are installed and shared The following sections outline ways to install a printer so that it goes through this Windows Print Queue and can b
33. aa 68 USING PENEGO LOUD S ciori E a e E S 71 ENGDIING PrINEIOD VOCO ON grire E E EE TEE E A aici E E ORT 72 Adding new Printers to Print Manager PlU Serme i T aE E NA NOAOA C A 72 Excluding Printers from being Tracked by Print Manager PIUS sssccccsssesseeccsnseseccecnussccscaenseccssausecesssauuasecssaauaeeesssaees 73 Holding Print jobs for Release By the Web Based Release Station cccccccssseeeseeeeccccnecseeeseceesetcnsesseecsssseueenseseeeessssaaeeess 75 MANAGING PRINT SERVER Sirinim inanar a EAE ERTE E O EE E R E E E EE E E E OE 76 HACEOGUGCTION TO the PUNT SCIVCTS TAO arean r a A EE E E eeantede we 76 Stopping and Restarting the Print Manager Plus Service ccssesssccccssesseeeccneesecescnaceseccscausecessausneeessssuueecsssuusesesaaansseeeeas 77 Verifying and Editing the License Used by Each SCrve r sssccccssseseecccseessccscsneseseccscauseecessauseecsssauseeeessauuasecsssaunsecsssauaseeseas 78 GONFIGUTING he Master SEVER co seas a a Eonar ath N E E E EE E 79 UPDATING PRINT MANAGER PLUS USING EUPDATE esdsoziiniiei tesa cnadseleudelvcnedteusend NEEE E EE E a NEE E EA E N 80 Updating Prine Manager PUS sirist a aaa a a a a aa aa setae tousiaesiseioe 80 Maintenance FOr Prini Manager Plus ZOOS roseni aE E TT eae Ta T 82 Troubleshooting theeUpdate Systemin pni a E a A E A N 82 ADIMIN RIGHTS AND SECURITY crci aa OTEO O EAO 83 Enabling AMIN RIGIUS oeann Na a a a a a E A a a 83 Setting the Master ACCOUNT PGSSWONG iia EET E T N E
34. amp ASPNET ASP NET Machine Ac mpm my i my a ny l Jane Jane Doe my EAC E my Active Directory View myi igiaa my e a custon BO n Oo o o 4 Once opened a dialog will appear with the option of viewing the entire domain or filtering which users should be shown To filter users select the option Filer Users based on Group Organizational Unit or Domain Print Manager Plus 2008 Standard Edition User Guide Page 30 J 7 Select the groups Organization Units OUs or Domains desired Users will be shown if they match any of the selected items Once selected click OK In Example If Domain Admins Domain Guests and the Lab1 Organizational Unit are selected users in any of these groups or OUs will be shown view Filter xi User Filter Printer Filter Show all Users in All Domains Groups and Organizational Units Filter by User Group 4yailable Groups Selected Groups mydomain loca Account Operators myvdomain loca h Domain Admins mydomain local administrators mydomain local Domain Guests mydomain local Backup Operators mydomain localcert Publishers mydomain local Distributed COM Users mydomain local Comain Computers mydomain local Comain Controllers mydomain locat Domain Users mvdarmain kmal Fakernricea Admine Filter by Organizational Unit Available OL s Selected OL s mydomain local Comain Controllers mydomain locallLab mydomain loc
35. amp white ow to ate Increase Balance by a s0 00 When to update At what time of day 12 00 AM v z Configure Print Manager Actions C Enable Advanced Balance per Printer Group Set Balances I Enable Date Time Restrictions Settings Pause All Print Jobs for the Release Station Tl Deny Printing if the number of copies exceeds 0 T Deny Printing if Document is reprinted within 0 Seconds Cancel Hep Cancel Hep 6 Once setas desired click OK This will save these quotas and restrictions to all selected users This will over write any existing balance they may have had This may also take several minutes depending on the number of users selected Print Manager Plus 2008 Standard Edition User Guide Page 49 Setting a separate set of Quotas and Restrictions Per a Printer Group By default Print Manager Plus allows one quota or set of restrictions per a user This quota and restrictions applies to printing the user does on all printers If desired users can have multiple balances and restriction settings An example would be a separate balance for color printers and black and white printers Setting up balances and restrictions is done in a two step procedure 1 Assigning appropriate printers to a unique Printer Group 2 setting up a separate balance for each of the Printer Groups created Creating Printer Groups 1 Open the Print Manager Plus Administrator and Browse to the Printers tab 2
36. are 1 orphaned servers Server 3 Toremove this server and its corresponding printers select it and click Purge Selected Servers A new dialog will appear asking you to confirm this warning LUC Verify these servers are nonexistent and not just offline before deleting This will remove the selected servers and their printers From the database Cancel 4 After clicking OK this server and its associated printers will be removed E T Server Search Search Clear Server Tasks Semer Name amp Type Status Master License information l PRINT SERVER Server Running No Licensed Client Billing Eia Server Details Print Manager Plus 2008 Standard Edition User Guide Page 109 Custom Page Sizes Print Manager Plus has built into it many of the normal page sizes used throughout the world However often the page sizes custom page sizes are needed especially for use with large format printers and other special use printers Custom page sizes can be added by going to the Settings menu and choose Advanced Settings Within Advanced Settings open the Paper Types tab There you can customize the page sizes Adding Custom Page Sizes 1 Open the Print Manager Plus administrator and open the Settings and choose Advanced Settings File Edit View Settings Help Ps Configure Print Manager Actions Joe cang J lame ta Define Trusted Domains amp Lleers s iad Database Maintena
37. database option Install Print Manager Plus on Additional Nodes Once again referring to the previous install sections install Print Manager Plus on your additional Physical Cluster Node During setup you must choose Connect to an existing Print manager Plus database Be sure you choose the same database as was selected in the first install Set Services to Manual On each Physical Node go to the Control Panel gt Administrative Tools gt Services and locate the Print Manager Plus service Stop the service and under properties change the start up type to manual Print Manager Plus 2008 Standard Edition User Guide Page 16 4 Service Logon Also go under properties of the service go to the Logon tab and ensure the account selected has full Admin rights over the entire cluster and Database Owner rights on the Print Manager Plus database Ensure this is done on both physical nodes 5 Add the Print Manager Plus Resource Now that the software is installed the Print Manager Plus services need to be added as a resource to your existing Cluster Group used for Printing a b Open the Microsoft Cluster Administrator Select the Cluster Group used for Printing Select the file dropdown menu and choose New gt Resource In the resource dialog enter a unique name for the Print Manager Plus resource we recommend just Print Manager Plus Fill in the description field as you see fit for your environment In the dependenci
38. for you to download and it will then download and install the update for you Print Manager Plus 2008 Standard Edition User Guide Page 10 Installing Print Manager Plus 2008 New Print Manager Plus Installations The following sections outline creating a new install of Print Manager Plus 2008 on an existing Microsoft Windows Print Server This install should be made on the Server or Workstation that is sharing the printers within your network Installing Print Manager Plus 1 2 Choose the Windows Workstation or Server that is or will be your Network Print Server Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet Upon inserting the CD or running the EXE the installation screen will appear Click Next to get the installation started The Licensing screen will require your license key once the key is entered click Next Note If this is an evaluation version and you have not received a key please contact sales softwareshelf com For a copy of your purchased licensed key please contact Print Manager Plus InstallShield Wizard Customer Information Please enter your information Enter your License Key InstallShield support softwareshelf com The License Agreement screen allows you to view the license agreement once you have agreed select I Agree and click Next You will be asked to choose the installation destination once done click Next No
39. gt wl 375 Preview Jacob Johnzon Isaac Howard al H Isabella Ross EET Bs F Summary of all Users Users o Jake Morgan Full Name Tot James Hall Isaac Howard Isaac Howard are Isabella Ross Isabella Ross Se John Perez Jonathan Bailey Isaiah Rivera Isaiah Rivera Jordan Stewart 7 Joseph wright 7 Joshua Moore Justin Rogers Kaitlyn Henderson Jack Davis Jackson Thompson Jacob Johnson Jackson Thompson Jacob Johnson z Logan Taylor Lucas Carter Luke King i Maalina Urnbkas Jordan Stewart Joseph Wright z Kaylee Alexander Jake Morgan Jake Morgan Kyle Torres James Hall James Hal Landon Lopez Jayden Martinez a Lauren Gonzales Hantal 3 Liam Sanchez John Ferez John Ferez Lily Flores Jonathan Bailey Jonathan Bailey Jordan Shewerk Joseph wright Refresh the refresh button located along the top middle of the Reports window can be clicked to refresh the report It will allow you to change your date range and criteria selection and will then rerun the same report but with the most current data Print Manager Plus Report Yiewer Print Manager Plus 2008 Standard Edition User Guide Page 97 Search Text Each report can be searched for any text that may be in it This find can be run by clicking the Search text icon at the top middle of the reporting window F Print Manager Plus Report Yiewer Once clicked a search
40. in the basic use of Print Manager Plus 2008 Introduction Print Manager Plus 2008 for Network Enterprises is primarily composed of two components They are e The Print Manager Plus Administrator This is the user interface of the program This will also be installed with a full install on the Print Server This component allows administrators to set the tracking quota and restrictions options as well as run reports of printing e The Print Manager Plus Service This component runs in the background on the Print Server it is installed on This is the component that monitors the Print Spooler to track print jobs and log them to the Print Manager Plus database Launching the Print Manager Plus Administrator After installation the Print Manager Plus administrator can be launched from the Start Menu gt All Programs It is located under the Print Manager Plus folder yey PMICPOSOre SIL Server UU F m Print Manager Plus b F Print Manager Plus Administrator fin Startup E Internet Explorer ie Outlook Express Remote Assistance Log Off Shut Dorn All Programs Msa GE Starting the Print Manager Plus service By default after install the Print Manager Plus service should be started and set to Automatic This can be verified within Administrative Tools gt Services 1 Browse to Administrative Tools and open Services ke ey Routing and Remote Access Bi Rg Administrative Tools je a Printe
41. listed use CTRL A or choose Select All from the Edit menu This will highlight all of the users If this is many users selecting them may take a few moments Print Manager Plus 7006 with Client Billing and Authentication 7 0 1275 6 File Edit wiew Settings Help a gt Properties Enter Account Search Search Clear UserName Full Name Domain Name Account Balance Edit these User 4ccounts E J Administrator Administrator mydomain local Sek primary group amp Labl e Lab J Se memei a22 2 Lablserz Lab User 2 roydomair local x Delete these User Accounts 2 LabUser3 LabUser3 mydomain local Adjust Balances 2 igen Might dmin mydomain local 5 Once all users are selected click Edit these User Accounts on the left hand side A dialog will appear allowing you to set the desired quota and restrictions Edit Settings for Selected Users S xil Ee A Selected Users x Account Restrictions Account Restrictions Account Details Restrictions Unlimited Printing V Deny printing for print jobs over 10 pages Limit by Account Balance Tl Deny printing if document size is greater than 0 Bytes Note When Account Balance Account Balance s1 0 00 reaches D printing will be denied o E EN a eny printing based on the document title Settings Account Update Schedule I Schedule Updates to Account Balance How to updat IT Deny printing if the print job is black
42. mydomain local Mo Account Set primary group amp ASPNET ASP NET Machine Ac aee niece No Account Guest Guest roydomain local No Account Print Manager Plus 2008 Standard Edition User Guide Page 106 Purging Database History It may be desired to remove the history Print Manager Plus stores for reporting Database maintenance also provides the option of either deleting all print job history or print job history prior to a specific date The below steps outline how to clear out print job history prior to a specific date Important Purging Database History will only remove the print job records used for reporting all existing user group organizational unit and printer settings will remain intact Purging Print Job History 1 Open the Print Manager Plus administrator and go to Settings then Database Maintenance Print Manager Plus 2008 with Client Billing and Authenticati File Edit view Settings Help ry ff C Configure Print Manager Actions 2 a J Define Trusted Domains 2 Uses g i 13 Advanced Settings i Admin Rights 2 Anew dialog will appear with three tabs choose the Purge Database History tab Select the date you want to purge print transactions prior to or to remove all print transactions choose Purge ALL Print Transactions Database Maintenace x Orphaned Users and Groups Purge Database History Orphaned Servers Furge database Purge ALL Print Tr
43. print settings Click OK to send the report to the selected printer amp Print q E 2 x General Select Printer Add Printer tag Kyocera Mita KM 4030 Kx HP DesignJet 755M tay Lexmark Optra T616 PS ag HP LaserJet 4050 Series PCL6 QE gene EAEN Status Ready Dorumeme N Preferences Location Comment Find Printer Page Range ie All Number of copies f A Selection Curent Page Pages f Enter either a single page number or a single page range For example 5 12 Collate Print Manager Plus 2008 Standard Edition User Guide Page 95 Exporting Reports The Reports within Print Manager Plus provide a variety of export options allowing reports to be saved and used later on in other applications Reports can be exported into many different formats including Adobe Acrobat PDF Crystal Reports RPT HTML Microsoft Excel XLS Microsoft Word RTF Comma Separated Values CSV Text and XML Exporting a Report 1 Open the Print Manager Plus Administrator and browse to the Reports tab 2 Run the report you would like to export 3 Once displayed click on the Export Report icon located in the top left corner of the window J Print Manager Plus Report iewer Abigail Perry Adam Richardson Start of Prir L Aiden Smith Summary of all Users Alex Collins z Alexander Robinson Us z Alexis Hayes ers Full Name Total Jobs Color Mono Sheets Al
44. the job and notify the end user File Hame Restrictions Page Count Exceeded Print Security Color Restrictions Select what to do when a user who tries to print in t recognized When a print job is submitted with no Username or an unknown usemame 0 Delete the print job C Pause the print job Allow the job to print Allow the print job and apply Default User Group default iY Send a pop up message to the user Your print job has been deleting because you do not have an established printing account Please contact your administrator to setup a printing account Print Manager Plus 2008 Standard Edition User Guide Page 103 Advanced Database Settings This section covers specific advanced settings for various database processes These settings can all be edited within the Advanced tab of Advanced Settings located within the Settings menu Open the Print Manager Plus administrator and go to the Settings menu and select Advanced Settings Selecting Advanced Settings Advanced Database Setting Dialog x Advanced Settings Authentication Settings Paper types Citrix and Terminal Server Maximum miog Records This is the maximum number of print job transactions that will be tracked in your database If A Print Manager Plus 7008 with Client Billing and Authenticatio you would like to track more just raise the number above Print Manager Plus will start to overwrite the transactions once it has met the limit above
45. top Summary reports will be listed Summary reports provide basic totals For example a Summary of All Printers report will show the totals for each printer that has been printed See below examples of Summaries by User and Printer These reports are broken down into three basic sections the Header Body and Summary Header The header contains the name of the report which is Summary of all Printers and it also includes the date range this report is showing history on Body This lists the actual data of the report This is the sections that list each printer and its totals such as PRINTSERVER 4050 printer in the Printer Summary and Lab1User in the User Summary Summary This displays the total of all printing within the date range Summary of all Printers Start of Print History To 1 10 2008 11 59 59PM Summary of all Printers Prin ters Total Jobs Color Sheets Total Pages Job Cost PRIM SERVER 40 50 13 0 21 20 Zi 1 15 WPRINTSERYER Kyocera 4050 6 j 23 23 z3 1 15 AERINTSERY ERAL Lexmark 5 0 5 5 5 1 20 WAPRIMT SERVER rero 7 0 10 10 10 0 50 Summary of All Printing Total Jobs Color Mono Sheets Total Pages Total Cost zil 0 H a E 4 00 Summary of all Users Start of Print History To 1 10 2008 11 59 539PM Summary of all Users Users Full Name Total Jobs Color Sheets Total Pages Job Cost Administrator Administrator 2 70 Guest Guest 0 05 Jane Jane Doe 0 30 JaneD 0 25 Jdoe John Doe 0 55 Labi User 0 15 Sum
46. will allow you to check all existing installs o If all Print servers are on Print Manager Plus version 6 0 0 124 proceed to step 2 o If your Print Servers are not on version 6 0 0 124 these servers all need to be updated to 6 0 0 124 using the electronic updated within File gt eUpdate 3 Once it is verified that the server s are running version 6 0 0 124 stop the Print Manager Plus service Ensure this service is stopped for all servers running Print Manager Plus if multiple servers are in use 4 Launch the Print Manager Plus 2008 setup from the Download or CD version 5 After a moment the install will prompt you letting you know that it will upgrade your existing Print Manager Plus 6 0 0 124 to version 2008 6 After clicking Next the install will begin by detecting your database You will be prompted to confirm upgrading your database from version 6 0 to version 2008 7 Once confirmed the install will upgrade the database This may take anywhere from 2 to 40 minutes depending on the database size 8 After the database upgrade has completed successfully the install will continue upgrading all software components to version 2008 9 Once completed the install will prompt for a system restart this is required before the product will properly function 10 Repeat this process on any additional print servers running Print Manager Plus Print Manager Plus 2008 Standard Edition User Guide Page 22 Upgrading from Version
47. 070 0 090 a CE 4 49 6 38 in 0 070 0 090 a Default 0 050 0 070 Executive 750 10 00in coro 0 090 Ledger Tabloid 11 00 17 00in 0 070 0 090 Legal O 1400 in 0 070 0 090 IF Document is duplex discount fo per Page Cancel Print Manager Plus 2008 Standard Edition User Guide Page 61 5 To change the cost per a page for any given page size select that page size and click Edit 6 Inthe new dialog that appears you can adjust the Black and White costs and the Color cost per a page Cost Page for Greyscale 0 1 00 e Craiesme fan Bla 0 500 Cancel 7 Once the new costs are saved future printing with this page size will be charged the new amount Additional Notes If a document is printed using a page size not listed the size labeled Default will be charged instead It may be important to set the Default to a desired cost if this is a possibility Custom Page Sizes Custom page sizes can also be added see section named Adding Custom Page Sizes Print Manager Plus 2008 Standard Edition User Guide Page 62 Setting up Advanced Cost per an Inch Centimeter for Large Format Printers If a separate cost for Black and White versus color prints to a Large Format Printer is needed then this can be set within Advanced Cost Settings 1 Open the Print Manager Plus administrator and browse to the Printers tab 2 Locate the Large Format Printer you would like to change to Advanced costs and click Edit this
48. 20 Add Delete Cancel Print Manager Plus 2008 Standard Edition User Guide Page 110 4 Toaddanew page size that can be given a cost click the Add button on the right hand side 5 This will bring up a dialog allowing you to name the page size and give it a default cost This name will show up in the reports when this page size is used In our example we have added a size of 24 0 x 32 0 and have named it LargeCustom We have also set a default cost for this size Add paper type Paper type name width 24inch Height 32inch Cost Page for Greyscale soso Cost Fage for Color s1000 Ok Note it may also be convenient to remove unneeded page sizes from this list This allows you to work with a more concise list making the management of page sizes easier 6 Once any new sizes are added and unneeded sizes are removed this new list of pages will be available for each printer See Advanced Cost Per a Page for further details on using these page sizes Select how you would like Print Manager Plus to track the expenses for all printers PaperType Size Greyscale Cost Color Cost Edit fa AO 33 11 46 81 in 0 070 0 090 a AT 23 39 33 11 in 0 070 0 090 Add ha A2 16 54 23 39 in 0 070 0 090 A3 11 69 16 54 in 0 070 0 090 __ Delete ha A4 8 27xX11 69in 0 050 0 070 ha A5 5 83xX8 27in 0 050 0 070 ha AG 413X 5 83in 0 070 0 090 ja B5 6 93xX9 84in 0 060 0 080
49. 2008 Standard Edition User Guide Page 25 Installing Connecting to an Access Database When choosing access you will be prompted for the location of the Access database Generally this is shared making it easily accessing For information on sharing the database see the section labeled Sharing a Microsoft Access database for Remote Administration a Browse to the print Manager Plus access database named PMPQuota mdb and select it You can also map a network drive to its location within this dialog b After the Access database has been verified you will be prompted to click Install to continue Print Manager Plus will automatically complete the remaining portion of the installation once this is clicked Installing Connection to a SQL Database a You will be asked for the name of the SQL Server hosting the database you would like to Administer Select this database or type it into the drop down box b After the SQL database has been verified you will be prompted to click Install to continue Print Manager Plus will automatically complete the remaining portion of the installation once this is clicked 9 Once the database has been selected successfully click Finish to complete the install Print Manager Plus 2008 Standard Edition User Guide Page 26 Installing and Configuring the Workstation Connected Printer Agent The workstation connected printer agent allows you to track printers connected to workstations in your
50. AINT SERWER Lexmark Lesma E Refresh PRINTSERVER Xerox eros Print Manager Plus 2008 Standard Edition User Guide Page 36 Tracking Printing by User Groups Print Manager Plus allows the tracking of printing per Active Directory User Group For simplicity a user s print jobs can be assigned to only one group at a time To help ensure users are tracked under the desired group no group tracking occurs except for groups activated under the User Group Defaults tab Below are steps to activate a group Activating a Group for Tracking 1 Open the Print Manager Plus Administrator and browse to the User Group Defaults tab 2 Select one of the groups you would like to track by In this example Administrators 3 Once selected open the Properties of the group by either double clicking or right clicking and choosing Properties B User Group Defaults i Organization Units i Client Billing lig Printers FA Pririt Servers Fieporte Group Search Search Clear Group Name Domain Name Default Users Setting 2 Account Operators mydomain local Add Quotas and Restrictions EER 2 Back VIEW i EN i Cert Fe Ctra 2 Distrib S Domai Refresh F5 Si Domai 4 Add Credits to Account S Domai E Domai gt Properties Enter mydomain local mydomain local mydomain local mydomain local mydomain local mydomain local mydomain local mydomain local yer Tasks
51. CHE terminal Services CHCA ES aarin a a a E 117 DATABASE INFORMATION AND OP IONS ssesesessssesesecscsececessssesececscsecsececsesesececsessoececsssesececsesesecscsesecessssesesecseseoeceoee 118 Database MMTOdUC UON or as a aae E AE E U A E A A AE T 118 Basie TaDle SUCUT E ai T E ATAT A A A O E aee e 118 DATABASE SELECTIONAND CONFIGURATION wsiccstxauvenn vaan ea a a e E E R E E E EA AEO 119 Verifying and Changing tne Selected DGtG DGS e ur iorieiic in A E EE EA ENEE eae 119 Selecting the Correct type of database for Print Manager PIUS ssssscccssneseecccseseseccscnuseeccsauensecessauseecssssausseeessaenseeeeas 119 Sharing a Microsoft SQL 7 0 2000 2005 Database ccccccccccccccsccccccsecccsseccscecsessecesececececeeecececeeeeseeseseeseseseeseeeeeeeeeceeeeeesns 120 Sharing a Microsoft Access database for Remote ACMINIStAtiON ccccseccccceesecccceeecsccusececsuseceseusestsussecsssseseseeeessseecees 120 Permissions on a Print Manager Plus SQL Database sonent a EAA ANERE AANE EEE 121 Using the SQL Management Studio Express to Set Permissions ccccssssscccccsseseccccseessecccscseecessauseecsssuaussecsssaunsecsssauneeeesas 121 INTERFACE WALKTHROUGH AND EXPLANATION sscosccsccsccsccsccsccsscsscsscsccescnscnscnscescnscescnscescnscnscescnscescnscescescscesees 122 MENUS aiita Aaa tote oa cae et oc stances T ic dea utd aga bemtety E uve fared tata na uni clea Supe tena teedt na Atenas O 122 FU INCU cx caste ts Denese ua im aera S
52. Configure Actions Active Directory view Settings Create a custom group 4 Within Properties either leave it set to Unlimited Printing or set a printing balance if it is desired to quota the users within this Group Once selected click OK Edit Settings for Administrators X Accourit Restrictions Account Details Limit by Account Balance 0 00 Hote hen 4ccount Balance Account Balance reaches U printing wil be denied 5 Once enabled this group will stand out and be colored in showing its activated status B Account Operators mydomamn local Mo Account gt Administrators mydomain local Unlimited 2 Backup Operators mydomamn local Ho Account Print Manager Plus 2008 Standard Edition User Guide Page 37 6 Once activated any user who prints that is a member of this group will have their current and future print jobs logged to that report Below are is a sample of the Summary for All User Groups reporting showing Administrators Guest and Domain Users group activated Note Printing done by users who do not belong to an activated group will automatically be grouped into the Ungrouped Print Jobs category Start of Print History To 1202007 11 59 59P M Summary for all User Groups User Groups Total Jobs Color Mono Sheets Total Pages Job Cost mydoamain local Adminis tratos 3 a 7 7 7 0 35 mydomain local Domain Users 1 a 1 1 1 0 05 mydomain local Guests 2 0 6 6 6 0 30 Ungrouped Print Jobs ii 0
53. History of All reports For example the Detailed History of All Users will not prompt for which users but rather just display printing for all users Example of the Detailed History by User Report First you will be prompted for the criteria to report on in this example it is the Users to report on Select the Users to Report On Enter UserName Available Values Selected Values Administrator Administrator Guest Guest Jdoe John Do Jane Jane Doe JaneD Jdoe John Doe Labi User Selected Values Once the report is done it will report on the user s selected In the below example the report is 2 pages long the first page shows the printing for Jane Doe while the second page would show Jdoe The Finished Report 4 Print Manager Plus Report Yiewer 7 g ra lq 4 b 1 f2 Preview gane Jdoe Detailed History for Jane User Printer Jare WPRINTSERVER 4050 12 30 2007 4 49 05PM Document Doomert txt Notepad Jare PRINTSER VER 4050 12 30 2007 4 47 52PM Document Dooumert txt Notepad Summary for Jane Total Pages Total Cost Jane Doe 2 0 6 6 6 0 30 Print Manager Plus 2008 Standard Edition User Guide Page 92 Generating and Viewing Reports In the process of generating and viewing reports that are a lot of options and criteria to help run the report desired with the correct date range and to export and view the report as desired The following sections outline these featur
54. M 11 59 59 PM Saturday Available From iz 00 00 Am 11 59 59 PM Sunday Available From 12 00 00 aM 11 59 59 PM cei In this example printing would be allowed everyday from 9AM to 5PM Only Date Time Restrictions Allowed Days Monday 4vailable From 9 00 00 AM 5 00 00 Pr Tuesday Available From s 00 00 am 5 00 00 PM wednesday Available From s 00 00 am 5 00 00 PM Thursday 4 ailable Fram a 00 00 am 5 00 00 PM Friday Available From 3 00 00 AM 5 00 00 PM Saturday Available From 3 00 00 AM 5 00 00 PM sunday Available From 9 00 00 4M 5 00 00 PM Pause all Print Jobs for the Release Station This option will cause all print jobs to be paused and held in the queue unless another restriction is reached These jobs will be held until the Print Manager Plus release station Add On is used to allow them In ae all print jobs would be paused and held Print Manager Plus 2008 Standard Edition User Guide Page 70 Using Printer Groups Printer groups allow certain sets or types of printers to be placed into a common group for reporting In addition to reporting users groups or organizational units can be granted a separate balance for each printer group For example 10 00 balance on color printers and 25 00 balance on black and white printers See below instructions for setting a printer group Creating Printer Groups 1 Open the Print Manager Plus Administrator and Browse to the Prin
55. Manager Plus 2008 Standard Edition User Guide Page 6 Agents and Options System Requirements The following outlines system requirements for each Agent and Option available for Print Manager Plus 2008 Agents and Options Requirements Remote Administrator e Microsoft Windows 2000 XP Vista Workstation e 150 MB Hard Drive Space End User Inquiry Tool e Microsoft Windows 2000 XP Vista Workstation e 4MB Hard Drive Space Workstation Connected Printer Agent e Microsoft Windows 2000 XP Vista Workstation e 5 MB Hard Drive Space Installable Database Options Listed is each database option available with recommendations of when each is appropriate Database Type Recommended For Microsoft Access Small Networks Labs and Libraries Printing Less than 750 Print Jobs Per a Day Single Windows print server Less than 5 Workstation Agents Microsoft SQL 2005 Express Small to Medium sized networks Labs and Libraries Printing Less up to 5 000 print jobs per a day Single Windows Print Servers Up to 15 Workstation Agents Microsoft SQL 7 0 2000 2005 Medium to Large networks Printing unlimited jobs per a day Single or Multiple Windows Print Servers Unlimited Workstation Connected Printer Agents Print Manager Plus 2008 Standard Edition User Guide Page 7 Network Infrastructure Requirements Print Manager Plus 2008 is designed to track quota and restrict printing in a Microsoft Windows Active Directory environment or in a Windows Workgroup setup
56. NE IVI GTI GO P US 5 eer aera a E leeds iether ler es ae E ETEA 10 ODIMDI SUD OTK en T cca anata vena wars oe De wate ase deena na a ale aceasta acid oe asa aa Oe tessa edad edad aca ea 10 Produc IAG COG yey tara a eee Sea ntel te sapere tel arta beds seca Sawaal at ae A oped tae dead E 10 INSTALLING PRINT MANAGER PLUS 2008 csscsccsscsscssccccsscnscssccscsscnscsscnscsscnscescescsscescoscesccssescossescoscescossescossescossoses 11 NEW PRINT MANAGER PLUS INSTALLATIONS jcstersicdutracacacin eT EN EAE tea uaicmeuen E A E EE EEA 11 INSTALEING PRINT MANAGER PLUS cisonirierris tn rira n E A alu aclial heen ule Savas ee ccnutaea gical 11 Continuing the Install Creating a Local MS Access Database cccccssesecccnseseeccsseeseeccnscsecccssaaaseeessaueecssaauasecsssaaaseesssaaes 12 Continuing the Install Creating a Local SQL 2005 Express AAtADASEC ccccsseeccccesecccccesececeesesecesecsccuseseceeseesesusecsessesesenses 13 Continuing the Install Creating a Print Manager Plus database on an Existing SQL SCrvels ccccccsescccsesececcesececeseseseeeeees 13 Continuing the Install Connecting to an Existing Print Manager Plus Database 1ssccccccssssececnneseeeceaesecesseaaeseeeseaees 14 Continuing the Install Connecting to an Existing SQL Database cccccccssesseccccneseseccccacseccccsuuseecessauseccesssaueecsssauseesseaees 14 Continuing the Install Connecting to an Existing Microsoft Access CAtADOSEC ccccsseesecccnneessec
57. ORKSTATION WORKSTATION WORKSTATION WORKSTATION WORKSTATION WORKSTATION o v v v v v v v v v OOO ooooogd 4NETWORK mr 4NETWORK DATABASE EE PRINT MANAGER PLUS S M PRIN WORKSTATION Connected Printer Agent i USB COM PORT TCP IP USB LPR COM PORT TCP IP Sa a WORKSTATION Connected Printer Agent Aproape eee aceesoiMSDE SGL 4PRINT SERVER WINDOWS NT 2000 2003 Server OS 1 lt Paine chee BASED ial LLL ere lt PRINT MANAGER PLUS SERVICE e LPR Print Manager Plus 2008 Standard Edition User Guide Page 8 Licensing Print Manager Plus Print Manager Plus 2008 is licensed per a Microsoft Windows Print Server Licensing is controlled by a license key which will be given to you once your purchase has been made and registered Below are the different versions of Print Manager Plus and how they are licensed Print Manager Plus Standard Small Business Edition 2008 The Small Business Edition is limited to a Work Group network or single file and print server with no more than 5 printers and 35 users Maintenance is included and covers Upgrades Updates and Phone support for 1 Year from date of purchase Print Manager Plus Standard 2008 Print Manager Plus Standard is licensed per a print server It covers unlimited users on the domain s and unlimited printers on the print server or workstation connected printers Maintenance is included and covers Upgrades Updates and Phone support for 1 Year from date of purchas
58. R Server Running Licensed Client Billing ie Wy orksbation Workstation Running Licensed Workstation Client Billing Select a server on the right hand side to configure ik IF your server s are not listed ensure the Print Manager Plus 2008 Standard Edition User Guide Page 76 Stopping and Restarting the Print Manager Plus Service From the Print Servers tab you can stop start or restart the Print Manager Plus server on any of the servers listed provided you are logged in as a user with Administrative rights to each of these servers Restarting a Service 1 Select the Print Server would like to restart the Print Manager Plus service on 2 Once selected click the Restart Service button on the left hand side Severseach Leach cen E E stop Service O EMMPRINTSERVER PRINTSERWER Server Running ac es Licensed Client Billing Be APRINTSERVER2 Licensed Client Billing p Restart Service APRINTSERVERS Licensed Client Billing A Turn OFF Master We workstation Workstation Licensed Workstation Client Billing Fl sje Server Tasks A 3 The Server will turn red and show stopped and then after a moment or two will turn green and show that it is running again Server Name Tepe Status Master License information iH PRIN TSERYVER Server Running Yes Licensed Client Billing ES WPRINTSERVER2 Server Stopped Yes Licensed Client Billiria 4 Once it is green again the s
59. Tasks After a moment the server will turn Red and say stopped and then turn Green again and show running Once it is running again this printer will be excluded You will then notice that this printer is grayed out 2 Users ei User Group Defaults je Organization Units wx Printers Print Servers Reports Printer Search Search Clear Printer Tasks Printer Windows Name Printer Type Cost per Pagel T i 7 iT me Co A z wea Default Printer Settings Default Printer Standard 0 050 Pui petal SA E as PRINTSERVER4050 HP LaserJet 4050 Series PCL6 Standard _ Default ow APRINTSERYERSH PD esigndet HP DesignJet 55CM Standard Default Vo Prmter noenten ee WPRINTSERVER Kyocera 4030 Kyocera Mita KM 4030 KX Standard 0 050 Select printers on the right hand T side to edit costs per pade ba WPRINT SERWER SLexmark Lexmark Optra T616 P S Standard 1 000 restrictions and other printer iv SPRINT SERVER eros erox Document Centre 230 Standard Default ae bbe Print Manager Plus 2008 Standard Edition User Guide Page 74 Holding Print jobs for Release By the Web Based Release Station Printers can be configured so that their print jobs are held for release by the Web Based Release Station 2008 for Print Manager Plus This is an add on for Print Manager Plus which allows End Users to review and release their print jobs and or for Administrators to review and delete or release all print jobs Following the bel
60. This report will prompt the user for which Users and Printers to report on and then show a report of the combination requested Select the User s to Report On Users Select Users Available Values Selected Values Administrator Administrator Jane Jane Doe Guest Guest Jdoe John Doe Jane Jane Doe JaneD Jdoe John Doe Labi User Select the Printer s to Report on Printer Select Printers Available Values Selected Values WPRINTSERVER 4050 WPRINTSERVER Kyocera 4030 WPRINTSERVER Lexmark WPRINTSERVER Lexmark WPRINTSERVER Xerox Print Manager Plus 2008 Standard Edition User Guide Page 94 Printing Reports Once run reports can be printed to any printer currently installed Printing a Report 1 Open the Print Manager Plus Administrator and browse to the Reports tab 2 Run the report you would like to print 3 Once displayed click on the Print Report icon located in the top left corner of the window Print Manager Plus Report iewer Alexander Robinson Alexis Hayes Alyssa Butler Andrew Anderson Anthony Adams Austin Nelson Ava Wood Benjamin Lee Brady Sanders ho Reandan FAmarde 2 Abigail Perry i Adam Richardson Start of Print History To 1 11 iden Smith Summary of all Users Alex Collins run Nam tot i Page 4 After clicking the Print Report button a new dialog will appear allowing you to select the Printer and
61. al MainOrfice r User Tasks User Name Full Mame m amp Administrator Administrator n Other Tasks ha Guest 2 pan ee i O Configure Actions Labl User Labl User r e Active Directory View Settings To change the view or to show all domain users groups and OUs again click the Active Directory View Settings again Print Manager Plus 2008 Standard Edition User Guide Page 31 Using Print Manager Plus for Tracking of Printing When installed on a Microsoft Windows Print Server Print Manager Plus will start tracking all printing that occurs through the shared printers on that system The following sections cover the basic tracking features of Print Manager Plus Ensuring Printers are Detected and Tracking Once installed Print Manager Plus will detect all printers that are installed locally on the Print Server These printers will appear within the Printers tab These printers listed should be the same printers that are installed as Local Printers within the Printers and Faxes folder of the operating system Windows Printers and Faxes Folder Print Manager Plus Printers Tab Printers and Faxes File Edit View Favorites Tools Help Organization Units gah Client Billing sae Printers Print Servers R hy ack ET F a Search gt Folders ce G G Back P Search E Folders a 3 Printer Search Search Clear Address E Printers and Faxes Documents Status Printer Windows Nam
62. anager Actions 4 Define Trusted Domains amp Users a err Database Maintenance gt advanced Settings 2 Admin Rights Printer 2 Within the new dialog select the restriction you wish to edit in our example we are editing the Page Count Exceeded settings We have set a custom message and specified that the print job should be Paused rather than deleted Configure Print Manager Actions x DateTime Restrictions Copies exceeded Duplicate printing Authentication Security Account Balance File Size Exceeded File Name Restrictions Page Count Exceeded Print Security Color Restrictions When the user attempts to print 4 file which exceeds the maximum number of pages Delete the print job f Pause the print job IY Send a pop up message to the user Print jobs of this many pages are not allowed on this printer 3 Once the restrictions are customized as desired click OK to save the changes Print Manager Plus 2008 Standard Edition User Guide Page 101 Defining or Adding Trusted Domains By default when Print Manager Plus is installed on a server or workstation that is a domain or is a domain controller it will automatically show the list of users groups and organizational units within the domain In some cases it may be required to read the user list from another trusted domain This can be done with Print Manager Plus provided there is a full two way trusted established within Ac
63. and Configuring the Workstation Connected Printer AG Nt scccccseesecccsnesseccccsesesececcaueseesssauenecesssunseeeessaees 27 USING PRINT MANAGER PLUS cc cccisatsesenescasccsabastadesnanpansasisay ind cuvesy ER a SE E EN E 29 INTRODUCTION sets csaseremnasgsst TON E N NA 29 Launching the Print Manager Plus ACMiniStrator sccccccsssesssececnneeseeccnauesececcausecesscauneesesauuseesssaaaneeessauunsseessaauaesesssaues 29 StATLING ANE Prnt Manager PINS SCI VIC Caracas ccs as itv te teem TE ov Sa aaa eee cd TE as dean rea ann 29 FILTERING USERS BY GROUPS ORGANIZATIONAL UNITS AND DOMAINS cecceceecesenscucceccssnecuseseuseeceeceseeseuseeseenseeeeeeeeseeseeseeeeeeeseeseseas 30 USING PRINT MANAGER PLUS FOR TRACKING OF PRINTING svecs scsncccvousdusveactieameneets sadticeaa coeveanacevenuee tines edataece a teeanatiawcreassoetenebemneteeacers 32 Ensuring Printers dre Detected ONG 1 FOCKING cua saiiie ze oadtesie emma anA ne EEEE ERA AEEA EEEE REEE E OE 32 Running Reports to View Summary and Detailed Information cccccccsssseseecccsnssccccsnussecessausesscseusuaseesssauanscsssauansesssssaaes 34 Adang and TFOCKING DEW PTINTETS aasin A O ea 36 Tracking Printing DY UY SerGTOU DS iann raie EA ATEO EOE OONA O E NON EAT 37 Trackmo Prinung DY Organi zauna UNIS iat neen E EO OO 38 Print Manager Plus 2008 Standard Edition User Guide Page 2 MANAGING USER QUOTAS RESTRICTIONS AND GROUPS cceceeceseescuccescesuseucceseuseesees
64. ansactions in my Print Manager Plus database f Purge ALL Print Transactions in my Print Manager Plus database before ff 172007 Purge Database 3 In our example we have chosen to remove print history prior to July 1 2007 To purge these jobs click the Purge Database button 4 Adialog will appear asking confirmation of these print jobs This process is irreversible a re vou sure vou want to purge all print transactions before Sunday July 01 2007 Cancel Print Manager Plus 2008 Standard Edition User Guide Page 107 Purging Orphaned Servers and Printers In many environments Print Manager Plus will be run on more than one print server Sometimes a server will be retired or its printing services will be moved to another server In other cases print servers running Print Manager Plus will sometimes change names This can leave Orphaned Servers and Printers in the database Orphaned Servers and Printers are defined as Servers and Printers that are still listed within Print Manager Plus but no longer exist or no longer exist under the same name In Example if a server named PRINTSERVER4 that had Print Manager Plus installed and is then retired its server entry and printer entries will still be listed in the Print Servers and Printers tab See below Print Servers tab showing PRINTSERVER4 that is no longer installed Server Search Search Clear Server Hame Type Status Mast
65. ault Pop up messages are sent to end users when their print jobs are deleted or held by Print Manager Plus These pop ups can be received by the End User Inquiry Tool on Windows 2000 XP 2003 Vista 2008 and by the Authentication Module on MacOSX They can also be received using the Windows Messenger if this is enabled within Services within Windows To configure pop up messages go to Settings gt Configure Print Manager Actions Configure Actions allows you to configure what Print Manager Plus will do when each of the restrictions have reached their set condition For most restrictions the print job can be paused or deleted You can set pop ups to occur on these restrictions e Account Balance Reached e Day and Time Restrictions e Account Balance Low e Print Job is held for the Release Station e Page Count Exceeded e Copy restrictions e File Size Exceeded e Duplicate printing Restrictions e File Name Restrictions e Username is Unknown e Color Restrictions e Black and White Restrictions If you select to delete the print job it will be deleted when the specified condition has been met If you choose to pause the job it will remain paused until user or Administrator intervention occurs or the Print Manager Plus 2008 Release Station is used to resume it The below example shows Page Count Exceeded set to the Delete the print job and send a custom message to the user Configure Print Manager Actions X Print Security Color Restrictions
66. bar is displayed This is a thin toolbar along the bottom that displays special information to inform you of tasks the Administrator is doing e g Reading Domain User List Please Wait Large Icons Selecting this option will change the way the items of the current tab are viewed to show large icons Small Icons Selecting this option will change the way the items of the current tab are viewed to show small icons List Selecting this option will change the way the items of the current tab are viewed to show a list of the items Details Selecting this option will change the way the items of the current tab are viewed to show a detailed list of items Many basic details for each item are displayed when this option is selected User View Filter This brings up a dialog allowing you to specify which users are shown within administrator You can filter users based on their Group and Organizational Unit and membership For further information see Filtering Users by Groups Organizational Units and Domains Show all Domain Users This specifies if the Admin console should show users who have a quota and restriction and have started printing or if it show all users in the domain This is very useful determining which users will load and how quickly the Print Manager Plus console opens User Default View This setting toggles whether or not a quota a user will get the first time they print is shown or not In most setups user
67. ccaessececsaceseessssaensecessnaees 15 INSTALLING PRINT MANAGER PLUS ON A PRINT SERVER CLUSTER inn scattacastevesuneautenacitoncacesenecedeineneioend suaeiteaeen sbagenteuntoutauteaeeiteeaeeniarsetent 16 Recommendations to Review before Starting a Cluster Install cccccccssseseccccsssseccccsnssecccscaseeccssaesecesssausecessaunsesessaenes 16 RUNNING TNE lostalo CLUS CCF miroirs ninr AEA EAEE EA E EE A A AONO 16 SILENT INSTALL OF PRINT MANAGER PU Sueruonr a a a a a N T E a ES 18 INSTALLING ON MULTIPLE PRINT SEVERS SHARING A CENTRAL DATABASE ccssccssccussccsccesccnsecenseceaeceeucceeceseceeueeseeeeeaeeeseseeeesaeesseesaaees 20 RUNNING THE lnstall on the First Print Servel aerasiya E A A ENTE TEATE 20 Installing Print Manager Plus on Additional SCIVePs ccccccsseseecccnnessecescueseecsscaunssesssauseeessauusseecseauansesssauaneesssaaansesesssanes 21 UPGRADING TO PRINT MANAGER PLUS ZOOS aptiten N 22 UPGrade Installation T rOn version G Oer anir T N EA NO A OTE ENE N E 22 Up radino Froni Ver IONI I Aoa ana T E E T a ET A T TA 23 Upgrading from versi ns 5 0 GN earlier meitrisinisirisesieiienma koien aie a A TEA A Aa Ei 23 INSTALLING PRINT MANAGER PLUS AGENTS AND OPTIONS esssssssesssrssessessessrresrrsrreseoseesrrerresroseesrresererreseoseosererroseeseosresrreserereeseeseese 24 Instaling thetngury Tool on WnNdO WS ersari an AA E ETA AA AEO A E AEE vats 24 stalling the RemoteAa mST OCOT secre rie ins och TE E eto eee 25 Installing
68. cked a new tab will open showing specifically what jobs were printed In our example it will show the five print jobs that Jdoe printed Start of Print History To 20 2008 11 58 59PM Summary of all Users Detailed History of Jdoe User Printer Color Page Size Jdoe WPRIMTSER VER 4050 Ys Ho Lete 2 i 2 0 10 Loog 31436 RM Document Untitled Motepad Jd WPRIMTSER WER 4050 Ho Ho Lete 2 i z 0 20 1 3 2008 3 14 23PM Document Untitled Motepad Jidoe WPRINTSERVER Kyocera 4030 Ho Ho Lete i 3 3 015 12 80 2007 3 38 12PM Document Documert txt Motepad Jidoe WPRIMTSERVER 4050 Ho Ho Lette i i 1 0 05 12 80 2007 3 3725 PM Document Hkt prii gonge corn IDoe VPRIMTSERVER Hero Ho Ho Lete 1 i 1 0 05 12 80 2007 3 95 47 PM Document Hkt piia gonge corn Summary for Jdoe Total Jobs Total Pages Total Cost John Doe 5 q 0 55 Print Manager Plus 2008 Standard Edition User Guide Page 91 Detailed Reports Detailed reports display every print job printed that matches the selected criteria Just like in the Summary reports these reports can be grouped by a variety of criteria including by User User group Organizational Unit Printer Serve r and Workstation Many Detailed reports specifically let you choose what Users or what Printers will be shown For example the Detailed History by User report will allow you to pick which users you wish to report on In the event that reporting is wanted for all jobs it is faster to run the Detailed
69. cted once this has occurred click Install to complete the installation 14 Once the install is complete you can click Finish to exit Important The server should be rebooted before using Print Manager Plus This may be necessary before print Manager Plus is able to correctly track your printers Print Manager Plus 2008 Standard Edition User Guide Page 14 Continuing the Install Connecting to an Existing Microsoft Access database By default the Microsoft Access database is by default located in the Windows System32 folder on Windows XP 2003 2008 Vista and in the WINNT System32 folder on Windows 2000 The name of the file is pmpquota mdb 11 Upon selecting this option a dialog will appear allowing you to browse to the PMPQuota mdb Once you have selected it click Open Note When using a Microsoft Access database it must be stored locally on the Print Server Running Print Manager Plus with a remote networked Access database is not supported 12 The install will verify that it can use the Access Database you have selected once this has occurred click Install to complete the installation 13 Once the install is complete you can click Finish to exit Important The server should be rebooted before using Print Manager Plus This may be necessary before print Manager Plus is able to correctly track your printers Print Manager Plus 2008 Standard Edition User Guide Page 15 Installing Print Manager Plus on a Print Serv
70. d if you plan to use Print Manager Plus for more than one Print Server or a single Print server with more than 5 000 print jobs per a day Note Print Manager Plus does not include Server or Client Access Licenses for any edition of Microsoft SQL Server 7 0 2000 or 2005 Connect to an Existing Print Manager Plus Database This option is selected when a Print Manager Plus database has already been setup on your network Generally this option will be chosen when installing additional Print Manager Plus servers that will share one database Continuing the Install Creating a Local MS Access Database Microsoft Access it the simplest setup for Print Manager Plus It will install a Microsoft Access database in your Windows System32 folder name pmpquota mdb A License of Microsoft Access is not required 9 Once you have a selected this database Option click Next 10 Print Manager Plus is now ready to Install Click the Install button to start the Installation Ti Once the install is complete you can click Finish to exit Important The server should be rebooted before using Print Manager Plus This may be necessary before print Manager Plus is able to correctly track your printers Print Manager Plus 2008 Standard Edition User Guide Page 12 Continuing the Install Creating a Local SQL 2005 Express database This option is best for environments with one Print Server with a low to mid range printing load up to 5 000 print j
71. e Print Manager Plus with Client Billing and Authentication SOHO Edition 2008 The Small Office Home Office version is limited to a Work Group network or single file and print server with no more than 2 printers and 5 users The SOHO edition has all of the functionality of Client Billing with Authentication Maintenance is included and covers Upgrades Updates and Phone support for 1 Year from date of purchase Print Manager Plus with Client Billing and Authentication Small BusinessEdition 2008 The Small Business Edition is limited to a Work Group network or single file and print server with no more than 5 printers and 35 users The SOHO edition has all of the functionality of Client Billing with Authentication Maintenance is included and covers Upgrades Updates and Phone support for 1 Year from date of purchase Print Manager Plus with Client Billing and Authentication 2008 Print Manager Plus with Client Billing Module is licensed per a print server It covers unlimited users on the domain s and unlimited printers on the print server or workstation connected printers Maintenance is included and covers Upgrades Updates and Phone support for 1 Year from date of purchase The workstation based Client Authentication Module can be installed on unlimited workstations for no extra charge Print Manager Plus Workstation Connected Printer Agent 2008 The Workstation Connected Printer Agent is licensed per Windows 2000 XP Vista Workstation It covers unl
72. e though is no longer listed within Active Directory In Example If Joe had an Active Directory account with a balance of 10 00 within Print Manager Plus and then Joe left the company and his Active Directory account was deleted The account for this user listed within Print Manager Plus would be considered Orphaned The below outlines removing users that are considered orphaned In this example the accounts Michael C and Judy have printing accounts but no longer have Active Directory accounts With the below steps we will purge their accounts Note Purging Orphaned Users and Groups removes the printing quotas and restrictions only it does not remove the print job history for these users and groups within the reports 1 Open the Print Manager Plus administrator it will default to the Users tab and display the users with and without printing quotas In our example Judy R and Michael C have quotas User Name Full Hame Domain Name Account Bal g Judy Raymond mydoman local 9 92 Bihat a ee ed Tea Terr ame RETA een f camille Administrator Administrator mydomamn local No Account 2 Since in our example these users no longer exist in Active Directory there is a simple way of purging all users To do this go to the Settings menu and choose Database Maintenance a Print Manager Plus 7006 with Client Billing and Authenticati File Edit View Settings Help a E fo Configure Print Manager Actions a 4
73. e Selected Servers You will be warned that this may trigger a reboot if the service portion requires an update it will automatically the selected servers for ease of Administration Choose Yes to continue x 9 You are about to upgrade Print Manager Plus on the selected server s This operation may if required trigger the targeted server to ss reboot 4re you sure you want to continue Once the update is done the eUpdate will show both the Administrator and Service on the most recent version It may take a moment for this to refresh Automatic Update i x Server update Administrator Update Curent Administrator version 7 0 126 12 Update status You Have the Most Curent Version 7 0 126 12 Update Administrator i Status SPRINT SERVER 7 0 126 11 You Have the Most Current Version 7 0 126 11 Print Manager Plus 2008 Standard Edition User Guide Page 81 Maintenance for Print Manager Plus 2008 Updating Print Manager Plus requires a current maintenance contract When purchasing the software maintenance is included for the first year after that additional years of maintenance can be purchased for a fraction of the initial purchase cost Maintenance includes phone and email support as well as free updates and upgrades for the software If you attempt to run eUpdate and your maintenance contract is expired the following messages will appear Renewing Maintenance If your maintenance has expired or if you
74. e managed by Print Manager Plus Connecting to a Windows Shared Printer To connect a Users Windows Workstation to a shared printer follow these install steps These steps will vary slightly depending on the exact version of Windows being used 1 Open the Microsoft Windows Printers and Faxes folder on that workstation Then click the Add Printer button on the left hand side Printer Tasks Odd a printer So Set up Faxing 2 After clicking Add a Printer a new dialog will appear Click Next and then choose A network printer or a printer attached to another computer Select the option that describes the printer you want to use Local printer attached to this computer Automatically detect and install my Plug and Flay printer 3 You will then be prompted for how to find the printer Choose the appropriate method for your network if you are uncertain choose the middle option Connect to this printer leave the box blank and click next What printer do you want to connect to Browse for a printer f Connect to this printer or to browse for a printer select this option and click Next Name Example serverprinter Connect to a printer on the Intermet or on a home or office network URL Example http server printers myprinter printer Print Manager Plus 2008 Standard Edition User Guide Page 112 After clicking Next any print servers and their printers will be listed Select th
75. e o o o O S Default Printer Settings Default Printer cw SAPRINTSERVERS 4050 HP Lasenlet 4050 Series POLE wa SPRINTSERVER Kyocera 4030 Kyocera Mita KM 4030 KX i SNPRINTSERVERSLexmark Lexmark Optra T616 PS ee SWPRINTSERVER Serax Heros Document Centre 230 GHP Laserjet 4050 Series PCL6 ia Kyocera Mita KM 4030 KX ag Lexmark Optra T616 PS las Kerox Document Centre 230 Default Printer Settings The item listed named Default Printer Settings is not a printer It is an object within Print Manager Plus that allows the administrator to adjust the default cost for all printers and new printers added Note If Print Manager Plus does not display the installed printers ensure that the Print Manager Plus Service is started within Services See Section Starting the Print Manager Plus Service Ensuring Print Manager Plus is Tracking 1 Open Print Manager Plus and ensure the program has detected the installed printers by opening the printer s tab nal Organization Units Re Client Billing ex Printers RJ Print Servers a R Printer Search Search Clear Printer Windows Name SS Default Printer Settings Default Printer i SSPRINTSERVER 4050 HP Lasenet 4050 Senes PELE ia SPRINTSERVER Kyocera 4030 Kyocera Mita KM 4030 Kx we WPRINTSERVER Lexmark Lexmark Optra T616 PS ee PRINTSERVER eros aerox Document Centre 230 Print Manager Plus 2008 Standard Edition User Guide Page 32 2 Senda Windows test page or other pr
76. e print server that is running Print Manager Plus and expand it to select the printer In this example we are selecting the HP4050 on PrintServer Browse for Printer A When the list of printers appears select the one vou want to uze Printer WPRINTSERVERSHP Lasenlet 4050 Series PELE Shared printers a Microsoft Windows Network MYDOMAIN El PRINTSERVER HP Designlet 755CM 5 Kyocera 4030 Kyocera Mita EM 4030 Ex H Printer information Comment Statys Ready Documents wating 0 Back Cancel After clicking Next the printer will install Clicking Finish will finalize the install After it is installed the Printer will be listed in the Users Printers and Faxes folder and will be an option when printing See below E Printers and Faxes File Edit View Favorites Tools Help O Back P J Search lear Folders Address E 4 Printers and Faxes Kv HF LaserJet 4050 Series PELE on a PRINTSERVER 0 Printer Tasks Add a printer S gt Set up faxing Important Notice how the printer says it is on PRINTSERVER This means that this printer is installed and shared from the machine named PrintServer in the network This is the system Print Manager Plus should be installed on Print Manager Plus 2008 Standard Edition User Guide Page 113 Installing a Printer Locally using LPD LPR Printing LPD LPR Line Printer Daemon Line Printer Remote printi
77. e the following message in your update status column then a firewall is the reason you are unable to update Error lt DOCTYP HTML PUBLIC W3C To allow the eUpdates the server and software needs to be allowed to contact www softwareshelf com on Port 80 Print Manager Plus 2008 Standard Edition User Guide Page 82 Admin Rights and Security Print Manager Plus allows administrators to create different logons for the Print Manager Plus administrator This allows admins to control who can use the Print Manager Plus administrator and what OUs Groups and Print Servers those users can manage Important The admin rights within Print Manager Plus do not override basic Windows and SQL Server permissions If a user does not have Windows permissions to the Print Manager Plus they will not be able to use the Print Manager Plus Administrator Enabling Admin Rights Admin rights are disabled by default In this situation any user running the Print Manager Plus administrator can see and adjust settings for all Users Groups OUs Printers and Print Servers The below steps outline activating Admin security so that a login is required 1 Open the Print Manager Plus Administrator and go to Admin Rights within the Settings menu af Print Manager Plus 2008 Standard 7 0 126 12 File Edit view Settings Help jale amp Users a aad Database Maintenance 3 Configure Print Manager Actions a Define Trusted Domains
78. ed below For more information on OUs and their settings see Managing User Quotas Restrictions and Groups eR No Account Q Unlimited Tracking Enabled a 6 Restriction or Quota has been Set Printers Tab This tab lists the printers that are detected and being tracked by Print Manager Plus It provides options to set Printer restrictions cost settings verification settings and a variety other settings per printer For further information on configuring printers see Configuring Printers Print Costs and Printer Restrictions Printer that is tracking with no restrictions Eag Printer with one or more restrictions enabled Printer that is excluded from being tracked by Print Manager Plus Print Servers Tab This part of the program provides a listing of the print servers running Print Manager Plus and using this database This tab allows you to quickly which Print servers and Workstation agents have the Print Manager Plus service installed and running Licensing and other server settings can also be managed from this tab for further information see Managing Print Servers Print Manager Plus Service Started Print Manager Plus Service Stopped or not installed Workstation Agent Started Workstation Agent Stopped or not installed Print Manager Plus 2008 Standard Edition User Guide Page 129 Reports Tab Rather than being comprised of Icons the reports tab provides lists of reports available These lists are broke
79. eenseuseeseuseeeeseeenseeseeseueeseeseeseeseeneeesseeeeeeseuseeen 39 Introduction to Users Groups and Organizational Units scccccccssessecccnsesssececcaueseccscaunseesssauneseesesauunsesessausecsessaansesessaenes 39 Sedrenn WINN ECA TAO ies fect rar sree akg Pace ar rash Ge eta i Soi awe eg Kato ol Ni ne San are ies Sa Mace a as 39 Setting Quotas and Restrictions On oO Per User BASIS aroraa aeaa EVNEN INA E OONA 40 Setting Quotas and Restrictions Default on an Active Directory Group ssssccccsssesecccsnsecceccnensssccceauseessesuansesssauanseeseeas 41 Setting Quotas and Restrictions Default ON an Organizational UNiit cccccceeeccccececccccesecccecscseceeececsusececeueseseseeecsssesesesees 43 Detaled User RESECTION IA OF MOON seeria a ae aE EEN AAEE GEE ATEA TE 44 Configuring Quotas to Reset or Update Automattically cccccssescccccsssscceccnsneseccccscuseccssseuseccssauauseecesaauseecsssuneeesssaneeessssaees 47 Using the Active Directory View filter to set Quotas and Restrictions cccccseeeccccesececeesescceusecsessececsuseseseeeeetsusecsssesesensess 48 Setting a separate set of Quotas and Restrictions Per a Printer Group cccccsceccceeecccccesececeeseceseeecscsuseseseuseessseecssseseseeees 50 Changing the Primary Group Mempbersnip Of a USEF icninranrini rinna EE 53 ENABLING END USER POP UPS AND INFORMATION poirir oriri irrar a E E E N EE 54 Using the Messenger Service to Display End User MOSSQGES sscccsssse
80. enance This sections provides options for removing information in the database that is old no longer needed or no longer valid This includes old print history orphaned users groups and OUs and retired Printers and Print Servers The Database Maintenance options are divided into three tabs for removing each kind of data See below sections Purging Orphaned User Groups and OUs This tab is contains Users groups and OUs that are stored in the Print Manager Plus database but are no longer in Active Directory See Purging Orphaned User Groups and OUs Purging Database History This tab contains settings for removing all or a portion of the print history used for reporting See Purging database History Purging Orphaned Servers This provides options of removing Print servers and printers from the interface that no longer have Print Manager Plus installed on them See Purging Orphaned Servers Print Manager Plus 2008 Standard Edition User Guide Page 125 Advanced Settings A variety of advanced settings are available within this menu option Information on all advanced settings and their use can be found within Advanced Settings and Options Below is a break of the different sections of advanced settings Advanced Database Settings This section contains advanced database settings for how often the database checks for quota updates and other database settings See Advanced Database Settings for further information Authenticatio
81. eports User Group Reports Hetwork Printer Summary Reports Summary of all Printers Summar of all Pinter Groups OU Reports Network Printer Detaled Reports 4 Once selected you will be prompted to provide certain criteria of what to report on In our example of a Summary of all Printers report you will be prompted for the Date Range of printing to show and you are also given the option of changing the title of the document Enter Date Range Required Please enter DateTime in format yyyy mm dd hh mm ss January Start of Range End of Range Enter a Value Enter a Value EA 2008 1 10 00 00 00 Su Mo Tu We Th Fr Sal I Include this value No lower value M include this value ya 3 415 6 7 8 9110 11 12 Enter in a document title for your report summary of all Printers 5 After selecting the date range and clicking OK the report requested will be shown From here it can be viewed printed and exported as desired i Lazo 12 00 0046 through 0 2008 11 539 59FM Summary of all Printers Printers ee ES Color Mono Sheets Total Pages Job Cost WPRIMTSERY ER 4050 Z T 4 3 4 0 30 WPRINT SERV ERLexmark i T 1 1 1 1 00 NE eel A ESTs SAE Ase er 2 T 4 4 4 0 20 Summary of All Printing Total Jobs Color Mono Sheets Total Pages Total Cost 5 D 9 a 9 1 50 Print Manager Plus 2008 Standard Edition User Guide Page 89 Summary Reports Within most common report sections at the
82. er License information fa PRINT SERVER Server Running Ho Licensed Client Billing fa MAPRINTSERWER 4 Server Not Installed TBS Licensed Client Billing sie Server Tasks Server Details hin Coruor Colortad Printers tab showing Orphaned printers from PRITSERVER4 P_ Search eea Cost Printer Nat Monitor Advanced Trackin ie PRIN TSERYER W eros Meroe Document Centre 230 Standard Default O Pages 0 00 No Restrictions es Advanced Trackin oe WPRINTSERVER4SHP Design let HP Designlet 755CM Standard Default 34 Pages No Restrictions Yes Advanced Trackin Defaut 192 Pages 3 60 Ho Restrictions Yeg Advanced Trackin l Print Manager Plus 2008 Standard Edition User Guide Page 108 Purging Orphaned Servers or Printers 1 Open the Print Manager Plus administrator and go to Settings then Database Maintenance Print Manager Plus 2008 with Client Billing and Authenticati File Edit view Settings Help Ia 2 User ge Er Database Maintenance 15 Advanced Settings wi Admin Rights o Configure Print Manager Actions a Define Trusted Domains 2 Anew dialog will appear with three tabs choose the Orphaned Servers tab In our example PRITNSERVER4 is listed as an orphaned server since Print Manager Plus is no longer installed on this server Database Maintenace x Orphaned Users Groups and OUs Purge Database History Orphaned Servers Servers There
83. er Cluster Print Manager Plus fully supports running on Microsoft Cluster and tracking Virtual Queues setup in a cluster environment Both Active Active and Active Passive setups are supported Recommendations to Review before Starting a Cluster Install Setup Virtual Printing First Ensure your virtual print queues are setup and working within your cluster group before installing Print Manager Plus Consider your Database Options During the install there are several database options For cluster setups we recommend user either A A clustered SQL Database server running in the same cluster or B a Standard SQL Database running on a separate server Important While local database options like MSDE can be installed on one of the nodes these do not provide failover this would render the Print Manager Plus services unable to track and control printing in the event of a cluster failover Cluster License Key Print Manager Plus requires a special license key for running on Microsoft Cluster If you are uncertain as to whether or not your license key supports cluster please contact support softwareshelf com Running the Install on Cluster Install Print Manager Plus on the First Node Refer to the install section in the previous parts of this manual and install Print Manager Plus on your first Physical Cluster Node During setup it s recommended to choose Create an Print Manager Plus database on an existing SQL Server as the
84. er Guide Page 35 Adding and Tracking new Printers When Print Manager Plus is first installed it will detect all locally installed printers However if new printers are added the Print Manager Plus service needs to be restarted before new printers will be detected 1 Open the Print Manager Plus administrator 2 Open the Print Servers tab within Print Manager Plus and select your server 3 Once selected click the Restart Service button sje Server Tasks a Stop Service f VWAPRINTSERYER Serve Yes D X Turn Off Master a oe 4 After a moment or two the server will turn Red and say stopped and then turn Green again and show running Once it is running again any new printers added should be tracked again 5 Open the Printers tab and refresh this page to see new printers installed To refresh either click the Refresh button under the view menu or by hitting the F5 key rf Print Manager Plus 2008 with Client Billing and Authentication 7 0 176 10 File Edit view Settings Help a e Toolbar eE Customize Toolbar Status Bar Uen ooo oo iaio Units wi Client Biling gt Printe Large Icons Small Icons Printer Search ze ter wind i ET indo ee Default Printer Settings User view Filter PRINT SERVERS4050 HP La Show All tomain Users SPRINT SERYWERHPD esign et HP De Prit User Default view SPRINTSERYER SR yocera 4030 Kyocel P
85. er value M include this value No upper value 4 Clicking OK will display the desired summary report 12 20 e00F 12 00 008M through 12 31 2000 11 59 59PM Summary of all Users Users Full Mame Total Jobs Color Mono Sheets Total Pages Job Cost Administrator Administrator 5 T 10 10 10 0 50 Guest 2 0 1 i i 0 05 Jane 3 0 5 5 5 0 25 Jd John Doe 3 o 5 5 5 0 25 Summary of All Printing Total Jobs Color Mono Sheets Total Pages Total Cost 16 F 21 71 21 1 05 Print Manager Plus 2008 Standard Edition User Guide Page 34 Detailed Reports Detailed history reports show the detailed information of each and every print job There are a variety of detailed reports sorted by User Group Printer and many other fields Below is an example of running a Detailed History by Printer report 1 Open the Print Manager Plus administrator and browse to the Reports tab 2 Within Printer reports click the Detailed History by Printer report uw User Group Reports OU Reports Workstation Reports Server Reports Printer Reports Printer Reports Network Printer Summary Reports Summar of all Printers Summary of all Printer Groups Network Printer Detailed Reports Detailed History of all Printers y Detailed History by Printer Detailed History of all Printer Groups Detailed History by Printer Group Large Format Printer Reports Standard System Inches Summary of all Large Format Prin
86. erge ceed E ea va ess TO nd dt eae Puen ae anode Heda asad aaa eA 122 EO IVI ENU aa cores an ET slide ova A ENA xd sanmauiat E E 123 Print Manager Plus 2008 Standard Edition User Guide Page 4 VEWME NU ene ns ete eg ne PIECE PR eR Prt Reda Pt CPOE a ER Pie PTE art ERP a tet a ere ne oye o rae oar ea SERS TED 123 SENOS MEU glace rissa ecru areas a ee oanenaeaa oer E eax ant oes nana eE 125 HED MENU eikonal re E eee ets cece er cnc oe hte lee oa naan eae acted 126 TOOLBOX ICONS cece eee TA T tie Tanah a alah ce Saeed eid eae Nie chard A ea aia AA 127 TAB ANDIC ONS sirane ta acatte spacing usaautepoad abun ceannca ties naan yutea gan atc muaa ne acinenaate saan oes a E a A A 128 Users fo Pere me eee pre Pen me OSE ere OED ee SO tre SRE SOR a TSE SEROUS Seno oe ENTE BRS OT One TE Ron et ee Re eRe 128 User Group Dedu TOD ma vesuatiealsie aanottiarcuwesscvacnecudus ise tanas veces uusvevad uaviaswevetawes bare tualvadiad vaccine Rene Mase sucmausyacileeoueriantne 128 ordamo tonal NILS TOD oree TA N dade E EAA 129 PNEIS TOD aereoa ii an civ EEE AEA E EE EO aa ewakaechaae 129 PHOLSEIVETS TOO canno a a a a a a a a 129 REDONS TOD Aena nEn E EEE T E E S E E E ENE O T 130 Print Manager Plus 2008 Standard Edition User Guide Page 5 Introduction Print Manager Plus 2008 for Network Enterprises is a software based print management product that is designed to track quota and restrict printing in a Microsoft Windows Active Directory environment or ina Wi
87. ervice has finished restarting Start a Service 1 Select the Print Server would like to restart the Print Manager Plus service on 2 Once selected click the Start Service button on the left hand side In this example we will be starting PRINTSERVER2 a a aa Server Tasks gt Start Service EMsPRINTSERVER l g a sae Clie ES PRINTSERYERZ Server Stopped Yes Turn OFF Master oe x APRINTSERWERS Licensed Client Biling E Edit license E Aiworkstation Licensed Workstation Client Billing 3 The Server will turn green after a moment showing that it is now running Server Search Search Clear Server Name Type Status Master License information fa WPRINTSERYWER Servet Running Yes Licensed Client Billing me WPRINTSERYWERS Servet Running ves Licensed Client Billing a WPRINTSERYWERS Servet Running Yes Licensed Client Billing ye WWMM ork station Workstation Running ho Licensed Workstation Client Billing Print Manager Plus 2008 Standard Edition User Guide Page 77 Verifying and Editing the License Used by Each Server The license key each server uses can also be edited within the Print Servers tab to help ensure all of your servers are properly licensed The current license status of each server will be listed under the License Information column To check or change the license key for any server follow these steps 1 Select the Print Server you would like to check or edit the
88. es Reporting by Date Range Most printing reports prompt the user for the Date Range they wish to see printing for All Detailed and Summary reports operate in this manner When selecting one of these reports it will be required that a date range be selected before the report will run Example Dialog The date range can then be selected by clicking the calendar icon to the right of the Start and End values or by entering it in manually in a YYYY MM DD HH MM SS Date Time Format Enter Date Range Required Date Range Please enter DateTime in format yyyy mmedd hhomm ss Start of Range End of Range Enter a Value Enter a Value M include this value No lower value M include this value No upper value Example with A date Range of 3 January 2008 through 10 January 2008 In this example any print jobs printed within this date range will be shown in the report Enter Date Range Required Date Range Please enter DateTime in format yyyy mm dd hh mm ss Start of Range End of Range Enter a Value Enter a Value 2008 1 3 00 00 00 EA fpoos 1 10 00 00 00 O A M Include this value No lower value IM Include this value No upper value Choosing No Lower Value There is an option of choosing No Lower Value Specifying this will show all printing since the install of Print Manager Plus See below Enter Date Range Required Please enter DateTime in format yyyy mm dd hhomm ss Date Range Start of Ran
89. es dialog specify this resource to be dependant on the Print Spooler service For the resource type choose Generic Resource For the group ensure you select the same group that has your Printers Name the service PQService and enable Use Network Name for computer Name 6 Startup and Test the Resource Start the Print Manager Plus resource created Open the Print Manager Plus Administrator on the Physical node and ensure that your Virtual Server is listed on the Print Servers tab and that all of your clustered printers are listed within the Printers tab Print Manager Plus 2008 Standard Edition User Guide Page 17 Silent Install of Print Manager Plus Print Manager Plus can also be installed silently A special version of the install files are needed to run a silent install These can be obtained by contacting support They are also located on your Print Manager Plus CD Rom in the Print Manager Plus Silent Install folder Below are details on installing Print Manager Plus silently If using third party push install software that documentation should be consulted as well 1 Place the Silent install files in a shared directory that is accessible by all of the servers you will be installing Print Manager Plus on 2 Ensure the first Print Manager Plus install is done manually using a SQL database Silent installs are not supported with a Microsoft Access Database as this database type is only recommended for a single print server
90. estrictions Tez Advanced Tracking Enabled By Printers ee ee al eee eee a eee eT Print Manager Plus 2008 Standard Edition User Guide Page 71 Enabling Print Job Verification Print Job verification is a feature which will prompt users to confirm each print job before it prints This can be enabled on the Verification tab of each printer 1 Open the Print Manager Plus Administrator 2 Browse to the Printers tab and double click the printer you wish to activation Print Job Verification on 3 Open the Verification tab and select Enable Print Job Verification and click OK Settings Restrictions Advanced Attributes Printer Group Printer Information Yerification Print Job WYenfication No Print Job Verification The user will not be prompted to confirm their print job The Print Manager Plus client will display a popup containing the print job information allowing the user to confirm or delete their print job 4 Once enabled users who print and have the End User Inquiry Tool installed will be promoted to verify their jobs before they actually print Adding new Printers to Print Manager Plus When new printers are installed the Print Manager Plus service must be restarted to detect these printers 1 Open the Print Manager Plus administrator 2 Open the Print Servers tab within Print Manager Plus and select your server 3 Once selected click the Restart Service button mi 2 l O
91. f the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable and all similarly related laws of your jurisdiction Manufacturer is Software Shelf International Inc 601 Cleveland Street Suite 710 Clearwater Florida 33755 USA The following are trademarks owned by Software Shelf International Inc in the United States and other countries Software Shelf Print Manager Plus EnterpriseWire File Rescue Plus Print Queue Manager Print Console All other trademarks are the property of their respective owners INTRODUCTION ucinna urone E AET E 6 REQUIREMENTS AND RECOMMENDATIONS an iici aa a O T E NSO 6 Hardware and Software REQUITEIMENES aj ictascccivareiccediasnnncssestedeacdpavedeethadsdiavnaedediedaectpeusdudentdediencaudedbobues taowsducusieadeacdvieaaveeters 6 AGents Gna Options System REQUIFCIMENES ariei a dds gat E E ade Casas eas ended Aaa 7 Me alane Darab e ODE ONS 25 ssi anata E O AEO wabsdune O ch cutlets vauatrdaaneaistcecedelveuan Gi cau T OO OE 7 Network Infrastructure Requirements asec scsans Sea teansannaveasdecadinaesessdectesns oct asaadsbees dia tuesddaateinaced Uadioooes eiatnaddua tesnscas Gaeen es ace taewieee 8 LICENSING PRINT MANAGER PLUS ccrsascodestossoucteaccnuaaec sneeuwoncevenuawuaingascuaesasereanunace vaueaecmumasauaiiassavenneattsen onuauseassvadiaccstalss Giaasexeasvodeetans 9 PRODUCE REGISTRATION AND SUPPOR Toistan ena cates cadets cuedabsomtuna N a daauguses neu O NNS 10 REGISECTUIG PI
92. fault Printer Settings eee eee sa 050 Advanced Configure page cost based on color page size and duplex Customize Print Manager Plus 2008 Standard Edition User Guide Page 58 Setting the Cost Per a Page The cost per a page is the amount that Print Manager Plus charges per each page printed If printing is done on both sides of the paper such as Duplex printing this is counted as two pages To set the amount charged per a page follow the steps below 1 2 3 Open the Print Manager Plus administrator and browse to the Printers tab Locate the printer you would like to change the cost on and click Edit this Printer s Configuration 2 Seach che Printer Tasks A Printer Windows Name o i i sel gt STE HP LaserJet 4050 Series PELE Standard x Reset Tracking Counters ar WPRINTSERYVER SE vocera 4030 Kyocera Mita EM 4030 Kx Standard A new dialog will appear with a variety of tabs and settings On the basic Settings tab will be the Cost per Page setting How to charge for printing C Use Default Printer Settings ee eer rae soio Advanced Configure page cost based on color page size and duplex Customize Here you can either choose to use the Default Printer Settings set a Cost Per Page or used Advanced settings In this example it has been set to 0 10 Note Three decimals places are used to allow support of all currencies Clicking OK will save this new co
93. for color versus black and white printing Below are steps to setting Advanced Cost Per a Page 1 Open the Print Manager Plus administrator and browse to the Printers tab 2 Locate the Printer you would like to change to Advanced costs and click Edit this Printer s Configuration Printer Tasks gt Edit this Prinker s rr Default Printer Settings Standard Configuration PS WPRINTSERVERSA050 HP Lasenlet 4050 Series PELE Standard x Reset Tracking Counters a PRINTSERVER Kyocera 4030 4030 Kyocera Mita KM 4030 Kk Standard 3 Within the settings for this Printer select Advanced and then click the Customize button How to charge for printing C Use Default Printer Settings Cost Per Page Steere eee EET eT et Pe eo eee ere Or ae Oe eee Customize 4 Anew dialog will appear showing the most common page sizes and the cost per a page for color and black and white printing Select how you would like Print Manager Plus to track the expenses for this printer _Faper Type Size Greyscale Cost ColorCost al Ei a B2 19 698 27 83in D D70 0 090 a B3 13 9019 69in 0 070 0 090 Add a B4 9 84 13 90in coro 0 090 a B5 6 93 X 9 84 in 0 060 0 080 Restore 8 BE 4 92 6 93 in 0 070 0 090 a CO 23 29 51 06in 0 070 0 090 a C1 2551 23 29in 0 070 0 090 a C2 18 03 25 51 in 0 070 0 090 a C3 12 7618 03in 0 070 0 090 a CA 902 12 76in D070 0 090 a C5 6 39 9 02 in 0
94. for all users Introduction to Users Groups and Organizational Units Print Manager Plus has three tabs designed for the management of quotas and restrictions for Users Groups and Organizational Units OUs Below is a breakdown of each tab and its general use General Use Setting Restrictions on a Per User Basis Viewing which users have printed and how many pages Setting custom Usernames and Passwords User Group Defaults Activating tracking per User Group Setting Quotas or Restrictions on an entire Active Directory Group Adjusting the Default User Settings Organizational Units Setting Quotas or Restrictions on an Organizational Unit Default User Setting Applies to all users if a more specific setting is not set Searching within Each Tab Print Manager Plus has a search feature in all of it settings management tabs This search features allows for easy locating of Users Groups OUs Printers and Servers To use the search type the item you are searching for or part of its name into the search box and click Search In the below example the word Domain was search for within the User Group Defaults tab All groups with the word domain in it were shown 3 A User Group Defaults Organization Units s Printers P Print Servers Reporte Group Search Domain Search Clear Group Name Domain Name Add Quotas and Restrictions 2 Domain Admins mydomain local amp Domain Computers mydomain local 2 Do
95. ge End of Range Enter a Value Enter a Value Eat 2008 1 10 00 00 00 Fa I include this value Start of Range Jye M Include this value No upper value Print Manager Plus 2008 Standard Edition User Guide Page 93 Specifying Specific Reporting Criteria Many reports require specific criteria to run Reports could be broken into two categories They are reports that report on ALL printing and require on a date range and reports that report BY specific criteria Note Reports that are run BY specific criteria will generally load and run much slower Examples of Reports that Report on ALL printing These reports will only require a date range to run No selection of Users Groups OUs Printers and etc are required to run these reports e Summary of all Printers e Detailed History of all Printers e Detailed History of all Large Format Printers e Summary of all Workstations Examples of Reports that Report on ALL printing These reports require specific criteria For example a Detailed History by User Report will require the selection of which Users to report on e Summary By Workstation by User e Detailed History by User by Printer e Summary by Organizational Unit by User e Detailed History By Large Format Printer Specifying Criteria When running reports by specific criteria the report will prompt you for this criteria in addition to the usual date range required Below is an example of the Detailed History by User by Printer
96. hese steps are done on the server and workstations if they are running a firewall Print Manager Plus 2008 Standard Edition User Guide Page 116 Citrix Terminal Services Clients Print Manager Plus supports printing from Citrix and Terminal Services clients The basic tracking of such printing occurs automatically with no additional configuration However using the End User Inquiry Tool to obtain balance information does require special settings to ensure that it works properly Using the End User Inquiry tool on Citrix Terminal Services If you are using Print Manager Plus with the EUIT an advanced setting will need to be set to ensure the correct user receives their notifications 1 Open the Print Manager Plus administrator and go to Settings and select Advanced Settings a Print Manager Plus 2008 Standard 7 0 126 10 Ble Edt view Settings Help g G Configure Print Manager Actions a E 4 Define Trusted Domains Users 2 eq Database Maintenance advanced Settings 2 Admin Rights llzer Hame 2 In Advanced Settings click on the tab named Citrix and Terminal Services 3 Select the option labeled Try user named pipes first when contacting clients Advanced settings options l X Advanced Settings Authentication Settings Paper types Citrix and Terminal Server Citiis and Terminal Server Support 4 Click OK and this setting till take effect Note Using
97. hin Service Log 4 Now thatthe setup ini is setup ensure it is in the same folder as the setup exe and other silent install files Using scripts or Third party software initialize the install on the servers you wish install Print Manager Plus 5 Important Once the install is complete the specified servers will be rebooted automatically Print Manager Plus 2008 Standard Edition User Guide Page 19 Installing on Multiple Print Severs Sharing a Central Database Print Manager Plus 2008 is scalable and can be installed on many Print Servers within the same environment Doing so requires the use of a central SQL 7 0 2000 or 2005 database server This server can be located on one of the Print servers or can be on any server within the same network Running the first install will create the Print Manager Plus database subsequent installs will attach to that database created by the first install Running the Install on the First Print Server 1 Choose the Windows Server that Print Manager Plus will be installed on first Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet Upon inserting the CD or running the EXE the installation screen will appear Click Next to get the installation started The Licensing screen will require your license key once the key is entered click Next Note If this is an evaluation version and you have not received a key please contact sales sof
98. hin the OU is given a more specific setting this will override the Organizational Unit quota and restrictions Open the Print Manager Plus administrator and browse to the Organizational Units tab 1 Highlight the Organizational Unit and click the Add Quotas and Restrictions button on the left OU Tasks Add Quotas and Restrictions F Labi mydomain Bt MainO fice mydomain 2 Under the Account tab you can set the OU to unlimited printing or set it to limit by Account Balance If an account balance is selected then specify the amount of printing balance each user within the Organizational Unit should receive Edit Settings for MainOffice x Account Restrictions Account Details Unlimited Printing Limit by Account Balance Note When Account Balance Account Balance G qog reaches 0 printing will be denied Note by default printing is charged at 0 05 per a page This cost can be adjusted per printer on the Printers tab 3 After the balance is set restrictions can also be set on the restrictions tab To set restrictions click on the Restrictions tab and activate the desired restrictions Account Restrictions Password Restrictions V Dery printing for print jobs over 50 pages T Deny printing if document size i greater than 0 Bytes Deny printing based on the document title Settings M Deny printing if the print job is color Dery printing if the print job is blac
99. icrosoft SQL 7 0 2000 2005 Database By default SQL server shares the database to anyone with valid permissions to it This allows for additional print servers Remote administrators report viewers and workstation connected printer agents to all connect to the Same database Since a Print Manager Plus database running on SQL is already shared it is just a matter of allowing the proper users in your network permissions to use it In SQL 7 0 and 2000 this can be done using the SQL Enterprise Manager in Microsoft SQL 2005 this can be done using the SQL Management Studio In addition to these tools there is a free management studio from Microsoft named the SQL Management Studio Express which will allow basic administration of all Microsoft SQL Type databases including MSDE SQL 7 0 2000 2005 Standard and Express versions Sharing a Microsoft Access database for Remote Administration By default the Microsoft access database is installed to the Windows System32 folder and is not shared In order to use a remote administrator it is sometimes necessary to share this database file 1 Stop the Print Manager Plus service on the Print Server Browse to your system32 and copy the pmpquota mdb to another directory that you wish to share it in i e c PMPshare 3 Share the directory that the file has been moved to and share the folder as necessary Ensure any share and folder security permissions are set such that users who need to can access thi
100. ified in order for the install to complete successfully ODBCAttributes This specifies the Options for database location and type The way this field is populated varies depending on the ODBCDriver specified SQL Replace ServerNameHer with the server hosting your SQL database leave all other settings as default see example below ODBCAttributes DESCRIPTION Print Manager Plus SQL DSN PrintManagerPlus DATABASE PrintManager SERVER ServerNameHere TRUSTED CONNECTION Yes Print Manager Plus 2008 Standard Edition User Guide Page 18 MS Access Replace C WINDOWS System32 pmpquota mdb with the path you wish for your Access database to be installed to leave all other settings as default see example below ODBCAttributes DESCRIPTION Print Manager Plus Access DSN PrintManagerPlus DBQ C WINDOWS System32 pmpquota mdb Service Log This specifies the user account the Print Manager Plus service will run as This username should be specified as DomainName UserName e g MyDomain Administrator Note For Print Manager Plus standard this should be a domain account that is an Admin of the Print server and also has read and write access to the Print Manager database When using Print Manager Plus this needs to be a domain controller to ensure proper communication with all workstations If installing on a Domain Controller this login must be a Domain Administrator ServicePassword This is the password that should match the user account specified wit
101. imited tracking of all printers on this workstations The agent requires a full license of Print Manager Plus 2008 to be installed to configure and use the Workstation Connected Print Agent Maintenance is included and covers Upgrades Updates and Phone support for 1 Year from date of purchase Print Manager Plus Traveling Consultant Edition 2008 Print Manager Plus Traveling Consultant Edition is licensed per print consultant The product license is good for One Year The product can be loaded on as many customer sites the consultant wants to retrieve printing Statistics from The product license is good for sites with up to so many servers Each installation is good for 90 days only Maintenance is included in this price and covers upgrades updates and phone support for 1 year Print Manager Plus 2008 Standard Edition User Guide Page 9 Product Registration and Support Registering Print Manager Plus Print Manager Plus requires a license key to install the full version of the product When the product is purchased through Software Shelf International Inc or one of its resellers the name and contact information of the End User is required Once obtained this license key is issued and the end user s license will automatically be registered If you would like to verify the registration or change the registration details please send a request by email to support softwareshelf com Please include your full contact details and your current install ke
102. in NighAdmin mydomain local Na Account 2 SUPPORT 38589450 CN Microsott Corporat mydomain lacal No Account amp Administrator Administrator secondarndomain net No Account User Details a Guest Guest secondardomain net No Account 2 Seconda ser Seconda ser secondarndomain net No Account SecondaryUser5 2 Secondary serz Seconda ser secondarydomain net No Account On secondarydomain net SecondanyUser3 SecondanUser3 secondarndomain net No Account Print Manager Pius curently has fm cccondayUserd Secondanyliserd secondarydomainnet NoAccount ESecondanUser secondanL sero no quota or restrictions enabled For this user Anw nrinting dane is secondandomain net Print Manager Plus 2008 Standard Edition User Guide Page 102 Printing Security Print Manager Plus provides a variety of restriction and quota options that are designed to work as an additional layer of control on top of the existing Windows Print Permissions Print Manager Plus will never bypass or alter the existing Windows Permissions in any way In Example The user JDoe may have a balance of 10 00 in Print Manager Plus but if his Active Directory does not have permissions to the shared printer he would not be able to connect to that printer There is an option with Print Manager Plus called Print Security This feature allows you to manage what will happen if a user printers who has no account specified in Print Manager Plus and is also not a membe
103. ing balance Print Manager Plus x Do you want to apply this change to current users E S IF vou say no the changes will only apply to new users Users with preexisting quota data will remain unchanged IF you say yes all of this group will have their accounts RESET bo these settings erasing current balance data Warning this is a potentially destructive operation Print Manager Plus 2008 Standard Edition User Guide Page 47 Using the Active Directory View filter to set Quotas and Restrictions In some circumstances it may be desired for users to be given a quota and restrictions setting and have it saved to the database immediately It may also be required to set specific group tracking Below outlines using the User View filter to mass apply settings to users within User Groups OUs and entire domains 1 Open the Print Manager Plus Administrator Open the View menu and choose User View Filter t Manager Plus 2008 with Client Billing dit view Settings Help E Toolbar Customize Toolbar ov Status Bar Jer Large Icons Small Icons List fe Details ut ie User View Filter a Show All Domain Users User Default view ra amp TAA eee eb cc 2 Once the User View Filter is open select the Groups OUs and Domains you wish to set to a specific Quota or set of Restrictions and then click OK In this example Administrators Domain Admins and theLab1 OU have been selected view filter
104. ing this database first 9 Once you have a selected this database Option click Next 10 You will be prompted as to whether or not you are connecting to a SQL MSDE Database or a Microsoft Access Database Choose Yes For Choose No For SQL Server 7 0 2000 2005 Microsoft Access Database MSDE 2000 pmpquota mdb SQL Server 2005 Express Continuing the Install Connecting to an Existing SQL Database Below the setup instructions continue with steps to connect to an existing SQL Database 11 The Service Logon screen will appear enter the username and password for the service to run as ina DomainName UserName format and then click Next i e MainOffice Administrator The username specified here should be a Domain Account that has Local Administrative Privileges on the Print Server and DB_Owner rights on the existing Print Manager Plus Database Note If this database is local on the Print Server i e Running MSDE Locally a domain account that is a local admin of the Print Server will have sufficient permissions to run Print Manager Plus 12 On the Server Select screen type in the name of your SQL Server If your SQL Server is setup with specific instances specify the instance name i e SQLServ01 PMPInstance Once your SQL Server is selected click Next Note Currently Print Manager Plus does not support being run with SQL Server Authentication 13 The install will verify that it can contact the SQL Server you sele
105. int to one of the detected printers 3 Refresh the Printers tab by clicking the Refresh button under the file menu or hitting F5 Print Manager Plus 2008 4 Once done the Printer the job was sent to should show the pages printer under the Pages Inches column Printer Windows Name Printer Type Cost per Page Inch Pages Inch Operating Expense ee Default Printer Settings Default Printer Standard 0 050 ES PRINTSERVERS4050 HP Lasenlet 4050Series PCL6 Standard Default 0 05 io W PRINTSERVER SE yocera 4030 Kyocera Mita KM 4030 EX Standard Default 0 Pages 0 00 i SPRINT SERVER SLexmark Lexmark Optra T616 PS Standard Default 0 Pages 0 00 igo SPRINTSERVER ero eras Document Centre 230 Standard Default 0 Pages 0 00 5 Refreshing the Users tab will also show the pages printed under the user that printed the job Account Search Search Clear User Name Full Name Domain Name Account Balance Pages Printed Printirn E Administrator Administrator mydomain local Unlimited 1 Nofe amp ASPNET ASP NET Machine 4c mydomain local No Account Guest Guest mydomain local Mo Account IUSR LILIM Internet Guest Account mydomain local Mo Account Print Manager Plus 2008 Standard Edition User Guide Page 33 Running Reports to View Summary and Detailed Information The Print Manager Plus reports tab allows Administrators to view summaries and detailed printing histories s
106. inter has printed in the event the printer is set to plotter than this will be a running total of the Inches Centimeters that plotter has printed Operating Expense Similar to the Pages Inches this is a running total of the total cost of all printing sent to this printer Printing Restrictions Lists each restriction turned on and enabled for that Printer History Shows Yes or No as to whether or not the Printer is logging its print history to the database for reporting Printer Status This reports whether the printer is tracked and managed by Print Manager Plus Group Membership Shows the current Printer Group Membership of that printer Print Manager Plus 2008 Standard Edition User Guide Page 57 Using Default Printer Settings to configure Costs and Settings The Default Printer Settings is the easiest way to quickly adjust cost settings for all printers By default all printers added will be configured to use this default printer setting You can check to see if a printer is configured to use the Default Settings or not but looking in the cost settings If it says Default then it is configured to use the Default Printer Settings In the below example the Xerox Document Centre printer is configured in this way Printer 4 Windows Name Printer Type Cost per Pagesl Opera T Default Printer Settings Default Printer Standard 0 050 ig PRIN TSERVER 4050 HF Lasenet 4050 Seres POLE Standard Advanced 14Page
107. ion to the database In environments with only one print server that one print server should be set to Master In the below example PRINTSERVER2 is set as the Master Server Master can be enabled or disabled by using the Turn on Master Turn Off Master toggle button on the left hand side sae Server Search Search Clear Server Tasks Server Name Type Status Master License information Stop Service PRINTSERVER lent Biling Server Running E eee PAPRINTSERYER Z Running Licensed Client Billing ee WPRINT SERVER 3 Server Running Licensed Client Billing X Turn OFF Master ye Workstation Workstation Running Licensed Workstation Client Billing E Edit license Server Details PRINTSER VER The service is running This is the master server For this database This means this server Will process scheduled updates For this database Databases should have only one master server Licensed Client Billing In Example PRINTSERVER2 will check for and apply quota Updates PRINTSERVER2 will clean out old Print Transactions Account Update Schedule Maximum Log Records 1000000 How to update This ts the maximum number of print job transactions that will be tracked in pour database If z you Would like to track more just raise the number above Print Manager Plus wall start to Increase Balance by 5 00 overwrite the transactions once it has met the limit above When to update Monthly
108. is color T Deny printing if the print job is black amp white Enable Date Time Restrictions Settings Pause All Print Jobs for the Release Station T Dery Printing if the number of copies exceeds 1 Dery Printing if Document is reprinted within B00 Seconds Below is a breakdown of the differences Once the quota and restrictions are set as desired click OK You will be prompted to override existing settings or not In most cases you will want to choose Yes Print Manager Plus x Do you want to apply this change to current users T IF vou say no the changes will only apply to new users Users with preexisting quota data will remain unchanged IF you say yes all of this group will have their accounts RESET to these settings erasing current balance data Warning this is a potentially destructive operation Choosing Yes Sets users with an existing balance to the new group balance if they belong to the group Ensures all users in the group have their future print jobs logged to this group Choosing No Leaves any users with an existing balance as is Does not update the group membership of any users Print Manager Plus 2008 Standard Edition User Guide Page 42 Setting Quotas and Restrictions Default on an Organizational Unit Quotas and restrictions can also be set on an entire Organizational Unit Settings done on an OU will effect the entire OU however if a group or user wit
109. k amp white T Enable Date Time Restrictions Settings Pause All Print Jobs for the Release Station T Dery Printing if the number of copies exceeds 1 l Dery Printing if Document is reprinted within B00 Seconds 4 Once the quota and restrictions are set as desired click OK Print Manager Plus 2008 Standard Edition User Guide Page 43 Detailed User Restriction Information Under the restrictions tab for Users Groups and Organizational Units nine options are available for limiting what print jobs can be printed by that user or users within that group or OU These settings will apply to any printer that user prints through Deny Printing for Jobs over specified page count This option will restrict a single print that is over the specified page count including its copies In Example a print job over 10 pages can be printed This would restrict an 11 page job or a 1 page job with 11 copies M Deny printing for print jobs over 10 pages Deny Printing if Document Size is Greater than specified file size This option will restrict a print jobs spool file that is over the specified size In Example a job that spools to 15 megabytes would be restricted M Deny printing if document size is greater than 10 Megabytes Deny Printing if the Print job is Color This option will restrict print jobs that contain or are set to color In Example a color document set to color in printing options as well would be re
110. ks and charges per page Page is defined as each side of paper printed on When both sides of paper are used as in Duplex printing Print Manager Plus can detect this and charge for printing different for these print jobs The below steps specify how to setup a Duplex Discount for any print job where both sides of paper are used 1 Open the Print Manager Plus administrator and browse to the Printers tab 2 Locate the Printer you would like to change to set a duplex discount on and click Edit this Printer s Configuration O Printer Tasks gt Edit this Printer s E SF Default Printer Settings Default Printer Standard Haniel E Hen WSPRINTSERVER 4050 HP Lasenlet 4050 Series PELE Standard ar WAPRINTSERYVER SE vocera 4030 Kyocera Mita RM 4030 EX Standard 3 Within the settings for this Printer select Advanced and then click the Customize button How to charge for printing C Use Default Printer Settings Cost Per Page s0 050 4 Anew dialog will appear showing the costs per each page size At the bottom of this dialog will be a Duplex Discount 5 Set the duplex discount to the amount required In our example a 50 discount will charge the user half the cost if they print using duplex However since all of the ink is used in a duplex job commonly the Duplex Discount will be set to an amount between 25 45 193 69 27 83 in 0 070 13 90 13 63in 0 070 J4 13 90 in 0 070 6ga 9 34 in 0 060
111. l adrministrators mydomain local B ackup Operators myedomain loca Cert Publishers mydomain loca Distributed COM Users mydomain locat Domain Admins medomain loca Domain Computers myedomain loca Domain Controllers myedomain loca Domain Guests medomain loca Domain Users mydomain loca Enterprise Admins myedomain loca Group Policy Creator Owners mydomain loca Guests mydomain locahHelpS ervicesGroup mydomain loca l5 WPL mydomain localncoming Forest Trust Builders mydomain local Lab medomain local kl amn fice mudamain karali Mekhsark Cantiaurahnn Cl rere Cancel Help 6 Once done this will set all future printing for these users to the selected group Print Manager Plus 2008 Standard Edition User Guide Page 53 Enabling End User Pop ups and Information Print Manager Plus 2008 has a variety of features to interact with end users keeping them informed of their quota if their print job has been restricted There are also features allowing the user to be notified if their job has been restricted For information on setting up notifications and print job verification see the sections Enabling Print Job Verification and Setting up Restriction Popups Commonly the End User Inquiry Module is installed for users This tool provides such notifications to end users Verification Window Restriction Popups Print Manager Plus Print Job Confirmation Print Manager Plus Message i Print Job Information A Message
112. le la ma ma G o ir p g These icons provide access to the following options they are listed in order from left to right Refresh This button will refresh the current view to show an up to date list and settings Icon View Provides access to easily adjust how data is displayed on this tab you can choose either small icons large icons a list or details Sort The view toolbox icon allows you to select how items are sorted in the display There are a variety of each options which are different to fit the needs of each tab Configure Print Manager Actions Opens the settings for setting what occurs when a restriction as been reached For further information see Restriction Options and Configuring Print Manager Actions eUpdate Provides a shortcut to the eUpdate system This provides the ability to easily update to the newest version of Print Manager Plus Help Topics This provides a shortcut to the most current version of the online user guide Print Manager Plus 2008 Standard Edition User Guide Page 127 Tabs and Icons The following section provides a brief description of each tab and the icons used to represent objects within that tab Users Tab The users tab lists the users viewed by Print Manager Plus In an Active Directory domain this will automatically list the users within that domain In a workgroup it will list the local users that exist on that workstation Each user will be listed one pe
113. license on 2 Click the Edit License button on the left hand side jaj Server Tasks a PRINTSERVER Server Running Yes Licensed Client Billing Ed APRINTSERVER2 Server Licensed Client Billing JES PRINTSERVER Licensed Client Billing OF Stop Service E5 Restart Service x Turn OFF Master a workstation Workstation Licensed Workstation Client Billing Edit license 3 Anew dialog will appear showing the license key currently used for that server Server license Status Licensed License kep NGPV2 FGGHY E BaD EV YE Cancel Apply Help 4 If needed the key can be changed and then click OK Important License keys should be entered all capitals with the dashes Note the above example key is a trial key for Print Manager Plus and can be used to activate Print Manager Plus Print Manager Plus 2008 Standard Edition User Guide Page 78 Configuring the Master Server The Master server in Print Manager Plus provides two features This server checks to see if the log of print jobs is full and cleans it out as necessary See example Below In addition to this it checks to see if quotas are ready to be updated per their daily weekly or monthly quota updates See example Below While more than one server can be set to Master without any issues it is recommended that only one server be set to Master and that this be the server with the best connect
114. main Controllers mydomain local her Tasks A 2 Domain Guests mydomain local 2 Domain Users mydomain local Note Within the User s tab both the username and the User s full name as specified within Active Directory is searched Print Manager Plus 2008 Standard Edition User Guide Page 39 Setting Quotas and Restrictions on a Per User Basis Quotas and restrictions can be set on a per user basis Quotas and restrictions set on a per user basis will override any Group or Organizational Unit setting 1 Open the Print Manager Plus and locate the user you wish to set quotas and restrictions for 2 Highlight this user and click Add Quotas and Restrictions on the left hand side ae SE lL yr User Tasks a Add Quotas and Restrictions E Administrator Administrator mnie gt set pri BasPNET ASP NET Machine Ac mye et primary group n roel inst 3 Under the Account tab you can set the user to have either Unlimited printing or set it to limit by Account Balance If an account balance is selected then specify the amount of printing balance the user can have Edit Settings for Administrator Account Restrictions Password Account Details Unlimited Printing f Limit by Account Balance He Account Balance EALMAN A Note by default printing is charged at 0 05 per a page This cost can be adjusted per printeron the Printers tab 4 After the balance is set restrictions can also be
115. mary of All Printing Total Jobs Color Mono Sheets Total Pages Total Cost al J 53 30 a5 4 4 00 Note The Summary of all Printing displays the same totals as they are being run on the same setup The totals will be the same but one is grouped by Printers and one is Grouped by Users Print Manager Plus 2008 Standard Edition User Guide Page 90 Drilling Down in Summary Reports Summary reports have an additional feature known as Drill Down This feature allows the users running the report to double click on a specific summarized item to see the detailed jobs For Example If the Summary for all Users report shows that JDoe printed 5 jobs and a total of 9 pages the JDoe user can be double clicked on to see the detailed list of the 5 jobs that user printed Summary Report showing JDoe When hovering the Mouse Over JDoe a tooltip will say Double Click to See Detailed History indicating that the details of those jobs are available Start of Print History To 2 10 2008 11 53 53PM Summary of all Users a Users Full Name Total Jobs Color Mono Sheets Total Pages Job Cost Administrator Administrator 18 0 35 35 35 2 70 E Guest 2 0 i 1 i 0 05 Jane Jane Doe Z O 6 6 6 0 30 JaneD 3 i 5 5 5 0 25 Idee Double Click to See Detailed History 2 u 2 8 2 Die Labi User 1 T 3 3 3 0 15 Summary of All Printing Total Jobs Color Mono Sheets Total Pages Total Cost 31 T 59 58 59 4 00 After Double Clicking Once that item has been double cli
116. messages and settings database refresh times and a variety of other advanced settings for Print Manager Plus GroupQuotas This table contains the User Group Default and Organizational Unit Settings This table stores the print history of every job and is the primary table the reports are based on Every record within this table represents an individual print job PaperTypes This displays the default paper types and cost settings It is recommended to alter these within the application under the Settings menu Advanced Settings Printers This table contains a listing of all of the Printers as well as their cost and restrictions settings PrintServers This table contains the print servers that are using this Print Manager Plus Database This also contains the license key each server is using Project Not Used in Network Enterprise Version TrustedDomains This table contains a simple list of the trusted domains that the Print Manager UserCreditLog A history of credit added and subtracted to a users balance is stored here UserQuotas This table contains the Users print manager plus currently has a balance or restrictions set for It also includes current group membership information and user password information We strongly recommend backing up the database before making any manual adjustments or modifications Print Manager Plus 2008 Standard Edition User Guide Page 118 Database Selection and Configuration The foll
117. n down b y category to make locating the correct report simple For further information on running and using reports please see Reporting within Print Manager Plus Print Manager Plus 2008 Standard 7 0 126 13 File Edit View Settings Help ec Reports home m 2 User Reports Summary Reports Summary of all Users ut User Group Reports Summar of all Users for all Printers Last reports OU Reports Suramar by User by Printer Summary of Print Bandwidth For all Users Most Active Users Detaled Reports Workstation Reports Detailed History by User Detailed History for all Users Detailed History of all Users for all Printers Server Reports Detailed History by User by Printer Detailed History of all Printers Summary For all Organizational Units Printer Reports Summary by User by Printer a Bandwidth Reports Savings Reports Administration Reports Print Manager Plus 2008 Standard Edition User Guide Page 130
118. n Settings Authentication settings are available to specify how long the EUIT will wait for the user to provide the Print Job Verification Paper Types Adjusting the names and page sizes and their default cost settings can be set within this section of the interface For more information see Custom Page Sizes Citrix Terminal Server Settings Includes options to ensure the End User Inquiry Tool works properly for users See Citrix and Terminal Services Clients Admin Rights Allows different logons to be created for use with the Print Manager Plus Administrator Each logon can be set to allow access to specific servers and its respective printers groups and organizational units For further information see Admin Rights Help Menu i Print Manager Plus 2008 Standard 7 0 176 13 File Edit view Settings Help a E i t Help Topics nail P E a 7 bout Print Manager Flus TE Help Topics This provides access to the most current Print manager Plus online manual About Print Manager Plus This displays various information about the version of Print Manager Plus which you are currently running This includes the exact version number license type and international contact information Print Manager Plus 2008 Standard Edition User Guide Page 126 Toolbox Icons The toolbox provides access to a set of commonly used functions and settings It is comprised of six icons arranged just below the menus Below is an examp
119. n a aa a a a a a i meen 104 DATABASE MAINTENANCE setistauhocn ta TA A E O A 105 P raino Orphaned Users ONG GlOUDS taki cec cocedescccssvosesdasanudvencnonseaduadonndasedssntusvsncnenaieade A IAEE EEE tei 105 PUUGING Da rdbase FT tY airen aT A a A AA A E A aaaie ea aeeeoe 107 Purging Orphaned Servers and Printers corir serrar aant iE NEN NENS AONE TARNE NAA 108 CUSTOM PAGE SIZES napuni TAa NO a EN AAN 110 WORKSTATION CONFIGURATION AND MODULES sesessosesecesessecesessesesecscsesecesessesececsesececscsesecessssesesecsesesecessssececsseesese 112 CONFIGURING WINDOWS WORKSTATIONS THROUGH A PRINT SERVER ccssccessccssccesccesscceeceeecceucceesceeeceeeeeeeeceseesseeeeueeseeeeseeeseesenaeenens 112 Connecting toa WINGOWS Shared PENTET ease ssid ac ace sees n EA TEA awe vaas E AE O aele 112 Installing a Printer Locally using LPD LPR Printing sssscceeeeeeeeeeeeeseceeseeseeeeenseceeceeseuuscsessessseeeseeeeeeeeeaeeeeeeeeeeeeeeeeseeess 114 CONFIGURING MACOSX MACHINES TO PRINT THROUGH A PRINT SERVER sscccssccsccescccsseccseceucceeeceseeeeseesucesesesaeceeeeseeeseesesseseneenaes 115 CORMCCEING SING LP DLR AP DUI aar racecar cael ern ences aile ne cae ecco caste lan cts aaa oceans Danae 115 ADVANCED CUIENT CONFIGURATIONS sass site concantieacsaitenatanactmtiscaqudenteados A E apes vecentnaideae AT 116 Firewall Ports used by Print Manager Plus for Workstation COMMUNICATION cccssseseeeccssnsseecenscesseccusesssecesauensecsssaens 116
120. n status Below is a list of each column and its data Printer Type Cost per Pagel Pages Inch Operating Expense Printing Restricti History Printer Status Windows Name 9 Default Printer 5 ettings Default Printer Standard 0 050 No Restrictions Yes eae MPRINTSERVER 050 HP Lasewet 4050 Seri Standard Defaut S1 Pages 147 No Restrictions Yes Advanced Trac dp APRINTSERVERSHPDesignlet HP DesignJet 755CM Standard Defaut OPages 000 No Restrictions Yes Advanced Trac eq APRINTSERVER Xerox Xerox Document Centr Standard Defaut 8 Pages 040 No Restrictions Yes Advanced Trac es ee ee eee eee eee eee eee eee Information Contained Printer Name The server name combined with the printer share name This is also known as the UNC Universal Naming Convention path to the printer s share Example printserver printername Windows Name The name of the printer as listed within the Windows Printers and Faxes folder Printer Type This indicates how Print Manager Plus is tracking the printer the options are Printer Plotter and Multifunctional Printer Cost Per Page Inch Shows the cost per a page that printer will charge or in the case of a plotter it will be the cost per aninch If the printer is set to use the default printer setting it will read Default If the printer is using advanced cost setting it will read Advanced Pages Inches This is a running counter of the number of pages that Pr
121. nce advanced Settings 2 Admin Rights aR Print Manager Plus 2008 with Client Billing and Authenticatic 2 Within the Advanced Settings dialog go to the Paper Types tab and click Customize Advanced settings options x Advanced Settings Authentication Settings Paper types Citiis and Terminal Server Faper Type Costs Add remove or modify default paper types for all printers 3 Anew window will appear listing all of the currently available page sizes The page size named Default is what will be charged if a user prints to a page size not listed Select how you would like Print Manager Plus to track the expenses for all printers a B2 19 69X 27 83 in a B3 13 90 X 19 69 in a B4 9 84 X 13 90 in ja BS 6 93 X 9 84 in a BE 4 92 X 6 93 in a CO 23 29 X 51 06 in a C1 25 51 X 23 29 in ja C2 18 03 X 25 51 in a C3 12 76 X 18 03 in a C4 9 02 X 12 76 in ja C5 6 38 X 9 02 in a C6 4 49 X 6 38 in a Default Executive 7 50 X 10 00 in a Ledger Tabloid 11 00 17 00 in a Legal 8 50 X 14 00 in fa 8 50 x 11 00 in fa Plotter If Document is duplex discount fo per Page 0 070 0 070 0 070 0 060 0 070 0 070 0 070 0 070 0 070 0 070 0 070 0 070 0 050 0 070 0 070 0 070 0 050 0 010 _Paper Type Size Greyscale Cost ColorCost 0 090 0 090 0 090 0 080 0 030 0 090 0 090 0 090 0 090 0 090 0 090 0 090 0 070 0 090 0 090 0 090 0 070 0 0
122. nce based on which printer they print to 7 Repeat these steps on any other users or groups as needed Print Manager Plus 2008 Standard Edition User Guide Page 52 Changing the Primary Group Membership of a User By default when a user prints for their first time Print Manager Plus will check to see which activated groups within User Group Defaults that user belongs to From that point forward Print Manager Plus will appropriately assign that user s print jobs to this User Group See Tracking Printing by User Groups In the event a user s group needs to change or needs to be set to a custom group this can be done by right clicking the user and choosing Primary Group 1 Open the Print Manager Plus Administrator and select the user or users you wish to alter the Primary Group of 2 Once selected click the Set Primary Group set Primary Group amp ASPNET ASP NET Ma amp Guest uest gt Edit this User s Account Set primary group 4 Anew dialog will appear listing the groups available that this user s can be assigned to Select the appropriate group 5 You can check the box labeled Reset user quota from the select primary group This will give the selected user or users the balance and restrictions from the group you are setting them to Set primary group for Administrator x Primary group Primary group s lection Group Name mydomain localW4ccount Operators roydomain loca
123. ndows Workgroup setup It is licensed per a single print server running Microsoft Windows Server or Workstation 2000 XP 2003 Vista 2008 The product install changes nothing in the Windows infrastructure and relies only upon the standard Windows print subsystem Larger organizations running Windows Clustered servers and Terminal Services or CITRIX based networks are also fully supported Requirements and Recommendations Print Manager Plus 2008 is a software based solution it is designed to be installed and run from a Windows Print Server The following requirements and recommendations will assist in ensuring the software is properly implemented within your network environment Hardware and Software Requirements The following outlines the system requirements required for installing on a Windows Print Server Print Manager Plus 2008 Server Install Supported Operating Systems Microsoft Windows 2000 Server Workstation Microsoft Windows 2003 Server Standard R2 x64 Microsoft Windows 2008 Server Microsoft Windows XP Professional Standard x64 Microsoft Windows Vista Hard Drive Storage Default Installation 150 MB Installation with Microsoft SQL 2005 Express 335 MB Processor Intel Pentium 4 and greater or compatible 64 bit Processors supported Random Access Memory RAM 512 MB Required 1 GB Recommended Application Support Supports Microsoft Clustering Services Supports Citrix and Terminal Services Environments Print
124. need to check the current status of your maintenance contract you can do so by contacting maintenance softwareshelf com Print Manager Plus x A Maintenance has expired Please contact Software Shelf to renew your maintenance for Print Manager Plus Maintenance can also be purchased directly online From www softwareshelF com See the about box for contact information Trouble shooting the eUpdate System There are a variety of reasons the eUpdate may not work Below are the most common reasons and their solutions 1 License Key Print Manager Plus uses your license key to check on your maintenance status This key must be entered on the Print Servers tab all capitals with the dashes See below example In Example NGPV2 FGGHV E62DY XEVYE 2 Service Errors In some cases you may get the error message The service is not running or of an older version This error can sometimes occurs even when the service is running version 2008 if it can not be contacted for some reason To resolve this issue try stopping and restarting the Print Manager Plus service 3 Current Version The eUpdate system for Print Manager Plus works in version 2008 7 0 and later If you are running version 6 0 or earlier you will need to acquire a manual update to version 2008 first This can be obtained from support softwareshelf com 4 Firewall Issues Network firewalls can prevent the eUpdate from downloading or checking for updates If you notic
125. ng is a type of printing connection most commonly used in Unix Linux networks and with Apple Macintosh operating systems It can also be used by Windows as an alternative method of connecting workstations to the print server The main advantages are that it bypasses certain Windows Permissions issues that can occur in Workgroup setups and it also allows the printer to be installed as a Local Printer on the workstation Some specific Large format Printers and Applications require printing be done through a Local Printer Setting up LPD LPR printer requires two basic steps e Step 1 Install Print Services for Unix on your Print Server running Print Manager Plus and any workstations that need to connect to using LPD LPR printing a Goto Control Panel gt Add Remove Programs b Click Add Remove Windows Components c Scroll down the list and highlight and check Other Network File and Print Services d Click the details button and ensure Print Services for Unix is checked e Click Ok on this window and then click Next f Windows will install this feature you may need your Windows CD Rom g Close Add Remove Programs h Right click on My Computer and select Manage i Goto Services and Applications and click on Services j Locate TCP IP Print Services Double click this and hit start and ensure it is set to Automatic e Step 2 Install the printers on each workstation using an LPR Port Login as an administrator
126. nistration a Under the database name enter in the full UNC Path of your Print Manager Database e g printserver04 pmpshare pmpquota mdb b Now you need to enter in a Domain or Workgroup Login for this service to use This login must be an account that is an Administrator of the workstation and also have full control of the PMPquota mdb database file c After the service logon is set you will be prompted to click Install to continue The Print Manager Plus Workstation Tracking Agent will automatically complete the remaining portion of the installation once this is clicked Print Manager Plus 2008 Standard Edition User Guide Page 27 Microsoft SQL MSDE Configuration a Service Logon Print Manager Plus requires domain credentials which provide admin rights to the Print server and DB owner rights on the SQL Database The username should be entered with domain followed by the username example given DomainName Username b SQL Server Selection You will be prompted for the location of your existing SQL Server Enter in the NetBIOS short name of your server e g PRINTBOXO1 or click browse and locate the SQL Server you wish to use c After the Database has been verified you will be prompted to click Install to complete the install 8 Click Finish to complete the installation Print Manager Plus 2008 Standard Edition User Guide Page 28 Using Print Manager Plus This chapter covers the most common functions
127. nt Using Here select a valid driver for this printer 5 Once all is configured click Add to finalize the install Print Manager Plus 2008 Standard Edition User Guide Page 115 Advanced Client Configurations The following are advanced configuration options for end user workstations Firewall Ports used by Print Manager Plus for Workstation Communication Restriction popups and Print Job verification use the TCP IP protocol by default to provide information to users In some setups firewalls on the Workstation or firewalls in the network can prevent this Client Server communication Ports 48100 amp 48101 Print Manager Plus uses the following TCP ports for this communication To ensure proper operation of Print Manager Plus these should be opened on any firewalls For information on opening and allowing communication on these reports refer to your firewall documentation The Windows Firewall Most commonly this is blocked by the Windows Firewall These steps provide instruction on opening these ports on the built in Microsoft Windows Firewall 1 Open Windows Firewall within Control Panel 2 If the firewall shows that it is turned on continue with the below steps 3 Once open click on the Exceptions tab 4 Within exceptions click the Add button Select TCP and enter in Port 48100 name this PMP1 and click OK 5 Repeat the above step but select TCP and enter in Port 48101 Name this PMP2 and click OK 6 Ensure t
128. nter Restrictions Open the Print Manager Plus administrator and browse to the Printers tab Locate the printer that should be restricted and click the Edit Restrictions button on the left hand side i Print Manager Plus 2008 with Client Billing and Authentication 7 0 125 6 ecg esi cal a pi a Default Printer Settings Standard 0 050 a PRINTSERVER 4050 HP Lazenet 4050 Series PELE Plotter Advar se PRINTSERVERSHPDesignlet_ HP Designlet 550M Plotter Advan Standard 0 050 Standard 1 000 Standard Defaul 3 A new dialog will appear listing the restrictions available Check and set any desired restrictons Note that some restrictions require the specific information on how that restriction should operate Edit Properties for 4050 x Printer Information Authentication Yerificatiorn Settings Restrictions Advanced Attributes Frinter Group Restrictions M Deny printing for print jobs over 50 pages Deny printing if document size is greater than 0 Eytes Deny printing based on the document title Settings M Deny printing if the print job is color T Deny printing if the print job is black amp white M Enable Date Time Restrictions Settings Pause All Print Jobs for the Release Station i Deny Printing if the number of copies exceeds 0 Deny Printing if Document is reprinted within 0 a Configure Print Manager Actions 4 Once the desired restriction
129. nts with http ourintranet pdf and or would limit the types of jobs users can print Powerpoint in the title Deny Printing based on the document title T Deny Printing based on the document title c Only allow printing if the print job title contains the OK i Only allow printing if the print job title contains the OK following strings following strings E A Cancel cr Deny printing if the print job title contains one of __ Cancel the following strings The search strings are not case sensitive and may Remove The search strings are not case sensitive and may Remove Include and as wildcards Include and as wildcards fe Deny printing if the print job title contains one of the following strings Search Strings Search Strings pdf Powerpoint httg ourntranet Print Manager Plus 2008 Standard Edition User Guide Page 69 Enable Date Time Restrictions This feature is useful for controlling when a printer can be used or when a user or group can print When enabled click on Settings to specify what days of the weeks and times printing is allowed Settings In this example printing would be allowed Monday through Friday Only Allowed Days mW Monday Available From 12 00 00 AM 11 59 59 PM IW Tuesday Available From jiz o0 00 am 11 59 59 PM IY Wednesday Available From jiz o0 00 am 11 59 59 PM M Thursday Available From iz 00 00 am 11 59 59 PM Friday Available From 12 00 00 a
130. obs per a day This will install an instance of Microsoft s SQL Server 2005 Express specifically for use with Print Manager Plus 9 10 i 12 Once you have a selected this database Option click Next A prompt will appear asking you to allow the install of SQL 2005 Express choose Yes to continue After a few minutes the SQL Express database will have finished installing Once this done the setup can continue click Install to complete the installation Once the install is complete you can click Finish to exit Important The server should be rebooted before using Print Manager Plus This may be necessary before print Manager Plus is able to correctly track your printers Continuing the Install Creating a Print Manager Plus database on an Existing SQL Server This option is recommended if you plan to use Print Manager Plus with more than one Print Server It is also recommended for environments with high print volume or where you already have an existing SQL Server you would like to use to store your Print history and Print Manager Plus settings This Option Supports creating a database on Microsoft SQL 7 0 2000 2005 and SQL 2005 Express 10 11 12 13 SQL 2005 Express MSDE Using SQL Express or MSDE with more than one Print Server is not recommended Once you have a selected this database Option click Next The Service Logon screen will appear enter the username and password for the service
131. ocument Search 6 Open the Print Manager Plus administrator and go to the Reports tab Here select the report would like to run using a search In our example Detailed History for All Users 7 Enter the desired date range and then go to the Document Search box at the bottom of the window 8 Type in the string to search by in our example we are trying to see who printed PrintManagerPlus_UserGuide doc in the week of January 7 through the 14 Enter the Date Range you wish to Report On Date Range Please enter DateTime in format yywyy mm dd hh mm 28 Start of Range End of Range Enter a Value Enter a Value 2008 1 7 00 00 00 Est 2008 1 14 00 00 00 ES I include this value No lower value IM Include this value l No upper value Enter ina document title for your report Document Title Detailed History of All Users Enter string to search by Document Search PrinthianagerPlus_UserGuide doc 9 After clicking OK the report will run and will only show jobs printed in that date range with the string you entered in the document title PrintWanagerPlus_UserGuide doc in our example 7 Start of Print History To 1 14 2008 11 58 59PM Detailed History of All Users Detailed History for Alex Collins User Printer Alex Collire VWorael Management Ewi Ciert Z Ho Ho Lee as i as 44 25 1 13 2008 gag AM Document Mirc oft wid Form PritManager A Leer Guide doc Summary tor Alex Collins Total Jobs Color Mono Sheets
132. ocument title for print jobs e Does not report the document title e More reliable and less prone to permissions issues Connecting using LPD LPR Printing Using LPD Line Printer Daemon Printing from Mac OSX requires that Print Services for Unix be enabled on the print server If not enabled please see Installing a Printer Locally using LPD LPR Printing earlier within this chapter Once enabled proceed with the following steps Installing a Printer on Mac OSX using LPD LPR 1 Run the Printer Setup Utility This is located within Applications Utilities directory Within this utility click Add 2 A browser will appear showing the shared printers in the network Within this dialog ignore the shared printers listed and click IP Printer in the top section of the dialog 3 In this section of the dialog choose Line Printer Daemon LPD if not already selected 4 Once selected enter in the following pieces of information o Address The IP Address or name of the Print Server running Print Manager Plus o Queue The name of the printer as it appears within Printers and Faxes on the print server DO NOT USE THE SHARE NAME For example if the printer is named HP Laserjet 4050 and the share name is LabPrinter1 you would enter HP LaserJet 4050 in the queue box o Name Specify how you want the printer named on the Mac Workstation o Location Optional This allows you to describe where this printer is located o Pri
133. og will appear within this dialog browse to the Advanced Attributes tab 4 Inthis tab select Exclude printer from being monitored by Print Manager Plus and then click OK x Settings Restrictions Advanced Attributes Printer Group Printer Information Verification Advanced Advanced Counting Engines This option allows Print Jobs to be tracked by Print Manager Plus Advanced Counting Engines The data collected will include Pages Copies Page Size Color Greyscale Duplex and Large Format Printer support This option will allow tracking of any Operating System print jobs Windows Page Count This option only allows tracking of the number of pages for single print jobs collected from Windows clients Exclude printer from being monitored by Print Manager Plus No statistics of printing will be retained Grint lah Hiekarn Print Manager Plus 2008 Standard Edition User Guide Page 73 Once changed the Print Manager Plus service will need to be restarted before this change will take effect A message will appear notifying you of this x AN These changes will not take effect until the Print Manager Plus Service has been restarted To restart the Print Manager Plus service open the Print Servers tab and select your server Once selected click the Restart Service button PF _ Search __Clear_ ServerName __ Type __ Status EJ PRINTSERVER Serve te Teenie sia Server
134. ogon By default new Admin Rights logons have permissions to manage all printers and users This can be changed using Admin Rights within the Settings menu Here you can change edit Admin logons to be able to manage only specific Users Groups OUs Printers and Print Servers New administrator logons can also be created within this dialog Setting Permissions on an Admin Rights Logon 1 2 3 Open the Print Manager Plus administrator and go to Settings gt Admin Rights File Edit view Settings Help re a IC Configure Print Manager Actions z amp 4 Define Trusted Domains 2 Users s Sia Database Maintenance tg Advanced Settings Eam Rights You will be prompted for the Master password enter this and click OK Print Manager Plus Admin Login x Login User Mame Master Ea ota ots uta its ta ota ot ad Password Within Admin rights select the logon that wish you to set permissions on Once selected click Edit on the right hand side Login Accounts Master Built In doe Remove After clicking Edit you will have the option of adjusting the users password and also setting a Server and AD filter Printer and server filtering is configured within the Server Filter User Group and OU filtering is specified within the AD Filter In our example we are applying a filter on both starting with an AD Filter Print Manager Plus 2008 Standard Edition User Guide
135. omain local Alo Account t fe Administrators roydornair local No Account ah Backup Operators roydornain local No Account Other Tasks a G GP Cer Publishers mydomain local No Account 3 Under the Account tab you can set the group to unlimited printing or set it to limit by Account Balance If an account balance is selected then specify the amount of printing balance each user within the group will get x Account Restrictions Password Account Details Unlimited Printing Note When Account Balance Account Balance jst 0 00 reaches 0 printing will be denied Account Update Schedule T Schedule Updates to Account Balance How to update Increase Balance by 30 00 When to update Ab what time of day 12 00 AM F Enable Advanced Balance per Printer Group Set Balances Cancel Help Note by default printing is charged at 0 05 per a page This cost can be adjusted per printer on the Printers tab Print Manager Plus 2008 Standard Edition User Guide Page 41 4 After the balance is set restrictions can also be set on the restrictions tab To set restrictions click on the Restrictions tab and activate the desired restrictions Account Restrictions Password Restrictions M Dery printing for print jobs over 50 pages Dery printing if document size is greater than 1 Bytes O Dery printing based on the document title Settings M Deny printing if the print job
136. ork Printer Summary Reports Summary of all Printers Summary of all Printer Groups OU Reports Hetwork Printer Detailed Reports Detailed History of all Printers Workstation Reports Detailed History by Printer Detailed History of all Printer Groups Detailed History by Printer Group Server Reports Large Format Printer Reports Standard System Inches Summary of all Large Format Printers Detailed History of all Large Format Printers Detailed History by Large Format Printer Hetic System Centimeters Summary of all Large Format Printers Detailed History of all Large Format Printers Detailed History by Large Format Printer Administration Reports Print Manager Plus 2008 Standard Edition User Guide Page 88 Running a Report Within each section will be sub sections dividing the Summary Reports Detailed Reports and graphs Toruna report select it in the list A new dialog will appear prompting for criteria specific for that report This will minimally require choosing which date range to report on 1 Open the Print Manager Plus Administrator and browse to the Reports tab 2 Open the report section appropriate for the type of report you would like to see In our example we will browse to the Printer Reports section 3 Within this section select the report desired Inganization nits i Client Billing e Printers Ee Print Servers 2 Reports User Reports gt Printer R
137. orted by User Groups Workstations Printers and many other categories The following section is an introduction to reporting For further information on reporting see Reporting within Print Manager Plus The reports tab is broken into a variety of categories to assist in making it easy to locate the report needed These categories include reports and graphs sorted by Printer User User Group Organizational Unit Workstation and Server Summary Reports Summary reports provide basic totals of printing for Users Printers User Groups and many other categories Below is an example of a Summary for all Users report This report lists the total prints done by each user 1 Open the Print Manager Plus administrator and browse to the Reports tab 2 Within User reports click the summary for all Users report gerizan Units ae Pinters Pin Severs 2 Feros Ey F User Reports 2 User Reports oi User Group Reports Summary Reports Summan of all Users a Summary of all Users for all Printers q OU Reports Summan by User by Printer 3 A new dialog will load This dialog will allow you to select the date range to report on select the start and end ranges desired for reporting Enter Date Range Required Date Range Please enter DateTime in format wory mm edd hhomm ss Start of Range End of Range Enter a Value Enter a Value 2007 12 29 00 00 00 EA koo7 12 31 00 0000 R M include this value No low
138. over This can be set within the settings of the User Group or Organizational Unit The following example sets the Domain Users group to a balance of 5 00 and also sets it to reset the users balance in this group back to 5 00 on Sunday at the end of each week 1 2 3 Open the Print Manager Plus administrator and browse to the User Group Defaults Highlight the group and click the Edit this Group button on the left hand side Under the Account tab you will see the group s current balance Once set also set the update schedule to the amount the balance should be set to if it should be reset or added to and how often to update the balance Edit Settings for Domain Users xj Account Restrictions Account Details Unlimited Printing 5 00 Note When Account Balance Account Balance reaches 0 printing will be denied Account Update Schedule W Schedule Updates to Account Balance How to update Reset Balance to 38 00 When to update Weekly Ever Week Jon Sunday At what time of day 12 00 AM 7 Enable Advanced Balance per Printer Group Set Balances Cancel Help After the balance and update schedule is set click OK to apply these settings You will be prompted to override existing settings or not In most cases you will want to choose Yes Choosing yes will set this account change to all users in this group It will however reset their balance to the start
139. ow steps will hold all print jobs send to this printer for release by the Release Station 1 Browse the Printers tab within the Print Manager Plus administrator and select the printer you wish to hold print jobs on 2 Click Edit Restrictions on the left hand side a ane FE Printer Tasks ry Edit this Printer s a Default Printer Settings Default Printer Stan Soa WPRINTSERVER 4050 HP LaserJet 4050 Series PELE Stan x Reset Tracking Counters ie PRIM TSERVERSHPD esignlet HP DesignJet 55CM Stan E Edit Authentication y WPRIMNT SERVER SEyocera 4030 kyocera Mita EM 4030 Ex Stan dae APRINTSERYER SLesmark Lexmark Optra T616 PS Stan Q Edit Restrictions age WPRINTSERVER eros erox Document Centre 230 Stan 3 Inthe new dialog that appears check the box labeled Pause All Print Jobs for the Release Station and click OK Enable Date Time Restrictions Settings Deny Printing if the number of copies exceeds 0 Deny Printing if Document is reprinted within OU Seconds Print Manager Plus 2008 Standard Edition User Guide Page 75 Managing Print Servers Print Manager Plus can be used on a single or multiple print servers in a network They can be setup to share the same database in such a way that all tracking and settings can be centrally managed and reported upon The Print Server s tab lists any print servers and workstation connected printer agents that are sharing the same database Int
140. owing section is designed to assist in ensuring the proper database and database settings are selected Verifying and Changing the Selected Database The most common way of selecting a different database is by going to the File menu and choosing Database Connection here you can see what database is currently being used and you can easily change the selected database or database server Database Connection X ODBC Microsoft Access Database t erence Browse Microsoft SOLIMSDE Database Serwer fe ee n ree _ Selecting the Correct type of database for Print Manager Plus Print Manager Plus supports several different database options The best database option depends on your configuration Below is a list of recommendations and requirements for each type of setup Database Type Recommended For Microsoft Access Small Networks Labs and Libraries Printing Less than 750 Print Jobs Per a Day Single Windows print server Less than 5 Workstation Agents Microsoft SQL 2005 Express Small to Medium sized networks Labs and Libraries Printing Less up to 5 000 print jobs per a day Single Windows Print Servers Up to 15 Workstation Agents Microsoft SQL 7 0 2000 2005 Medium to Large networks Printing unlimited jobs per a day Single or Multiple Windows Print Servers Unlimited Workstation Connected Printer Agents Is not included with Print Manager Plus Print Manager Plus 2008 Standard Edition User Guide Page 119 Sharing a M
141. r a line or one per an icon depending on how the view is set There are several different icons each user can have which are listed below For more information on Users and their settings see Managing User Quotas Restrictions and Groups No Account 2 Unlimited Tracking Enabled 8 Restriction or Quota has been Set ae User Group Defaults Tab The user group defaults tab lists the groups viewed by Print Manager Plus In an Active Directory domain this will automatically list the groups within that domain In a workgroup it will list the local groups that exist on that workstation Each group will be listed one per a line or one per an icon depending on how the view is set There are several different icons each group can have depending on its settings which are listed below For more information on OUs and their settings see Managing User Quotas Restrictions and Groups ep No Account k Q Unlimited Tracking Enabled fa Restriction or Quota has been Set Print Manager Plus 2008 Standard Edition User Guide Page 128 Organizational Units Tab The organizational units tab lists the OUs viewed by Print Manager Plus In an Active Directory domain this will automatically list the OUs within that domain In a workgroup this tab will be blank Each OU will be listed one per a line or one per an icon depending on how the view is set There are several different icons each OU can have depending on its settings which are list
142. r of a group or organizational unit that has a balance By default a user without a quota or print account will be allowed to print This setting can be adjusted within Settings and Configure Print Actions these settings are then on the Print Security tab See Below Configure Print Manager Actions q xX Date Time Restrictions Copies exceeded Duplicate printing Authentication Security Account Balance File Size Exceeded File Name Restrictions Fage Count Exceeded Print Security Color Restrictions Select what to do when a user who tries to print isn t recognized When a print job is submitted with no username or an unknown Username Delete the print job Pause the print job Allow the job to print f Allow the print job and apply Default User Group default T Send a pop up message to the user Tou are not authorized to print on this printer Print Job Cancelled Please contact your administrator By default this is set to allow printing from users and apply the Default User Setting The default user setting is a balance and restriction option listed at the top of the User Group Defaults tab This setting will be applied to this user if they do not have a printing quota and are not in a group or an OU with a printing quota As an alternative print jobs sent by users with no printing account can have their job deleted paused and allowed but with no default setting The below is an example set to delete
143. r or not a user can still print even though their balance has been User Accounts depleted By default this is set to off when set to yes a student will be able to continue printing even after his balance reaches 0 Print manager plus will deduct from 0 and allow his balance to go into negative values Print Job Cleanup Interval Though rare print jobs can stay paused based on job corruption or the Print Spooler service failing This option sets how often Print Manager Plus detects and cleans up such jobs by un pausing and releasing them Restore Default Settings This button will restore all of your settings to the original default settings for your button database Print Manager Plus 2008 Standard Edition User Guide Page 104 Database Maintenance Print Manager Plus stores a variety of Active Directory Server and Printer information in its database In many circumstances this data will become obsolete and no longer needed by Print Manager Plus Print Manager Plus offers methods of removing Users Groups Printers and Servers which no longer exist Database maintenance also offers the options of clearing out the print job history for all servers printers and users Database Maintenance can be accessed by going to the Settings menu and choosing Database Maintenance Purging Orphaned Users and Groups Orphaned Users and Groups are defined as A user or group who s printing account still exists in the Print Manager Plus databas
144. ried it will display whether or not an update is available This example shows that the Admin Console is on version 7 0 126 10 and that version 7 0 126 12 is available It also shows an update is available for the Print Manager Plus service to 7 0 126 11 Automatic Update x Server update Administrator Update Current Administrator version 7 0 126 10 Update status New version 7 0 126 12 available Update Administrator Server Update Server Version Status SPRINTSERVER 7 0 126 10 New version 7 0 126 11 available Update Selected Servers Print Manager Plus 2008 Standard Edition User Guide Page 80 Next in our example we will update the administrator console This can be done by clicking the Update Administrator button A new dialog will appear confirming this update Click Yes to continue Print Manager Plus x You are about to upgrade Print Manager Plus Administrator a This will upgrade and restart the Administrator Ore YOU sure you wank bo continue The eUpdate will download and install this update Once done the Print Manager Plus administrator will automatically be reloaded Automatic update i l Downloading update Once the administrator has been updated launch eUpdate again to update the Service portion of Print Manager Plus Once eUpdate has reloaded select the Server or Servers that you wish you wish the update the service of and then click Updat
145. roduction to the Print Servers Tab The Print Servers tab contains the list of print servers within the network that are running Print Manager Plus and are using the same central database The following information can be seen or edited from the Print Servers tab List of Servers and Workstation Connected Printer Agents using this Central Database The Status of whether or not a Server Workstation is currently running and tracking Current license type and status of each server or workstation listed Specification of the Master server See section Configuring the Master Server Ability to Stop Start or Restart the Print Manager Plus service on any of the servers listed View and Change the license key being used by any server or workstation The below example shows three Print Servers and one Workstation Connected Printer Agent all using this database The Print Manager Plus service on PRINTSERVER2 is currently stopped a f Print Manager Plus 7006 with Client Billing and Authentication 7 0 175 6 File Edit View Settings Help la m a e0 Users Bi User Group Defaults z Organization Units Ra Client Billing ew Printers aa Print Servers 2 Reports TE Server Search Search Clear l Server Tasks x Server Hame Type Status Master License information Server Details SMPRINT SERVER Server Running Licensed Client Billing pe WAPRIMN TSERWER Server Stopped Licensed Chent Billing No Server Selected Re PRINTSERVE
146. roup EN Once opened a separate balance page will appear This allows for a quota to be set for each Printer Group In this example a WonoPrinters and ColorPrinters group have been made An additional group labeled Defualt will be listed this is the quota that will be deducted when this user prints to printers with no printer group This is also the quota listed within the Users tab Printer Group Quotas X Account Account Details f Unlimited Printing Limit by Account Balance Select Printer Group Default Color Printers purt Balance Account Balance MonoPrinters gwill be denied Account Update Schedule Schedule Updates to Account Balance How to update Increase Balance by 30 00 YW hen to update e nS E Ab what time of day i200 AM Cancel Help Print Manager Plus 2008 Standard Edition User Guide Page 51 ColorPrinters Quota Printer Group Quotas ColorPrinters 10 00 E How to update Increase Balance by z o0 When to update At what time of day 5 Set each quota as desired per each printer group In this example Administrator has been granted 10 00 of printing for ColorPrinters and 5 00 of printing on MonoPrinters MonoPrinters Quota Printer Group Quotas E How to update Increase Balance by z o0 When to update At what tine of day 6 After clicking OK any printing done by this user will deduct from the appropriate bala
147. rs and Faxes B Terminal Server Licensing foo ke 2 Within services locate the service named Print Manager Plus a4 Services Local Description Print Manager Plus Portable Media Seri Retrieves t Stop the service Soe Restart the service fy Prink Spoole Manages al Starte fs Protected Storage Protects st Started ase 3 Stop start or restart the service as necessary to enable or disable the tracking of Print Jobs Print Manager Plus 2008 Standard Edition User Guide Page 29 Filtering Users by Groups Organizational Units and Domains Upon opening the print Manager Plus administrator for the first time the users groups and organizational units for the domain the Print Server is in will automatically be displayed In a Workgroup environment the users and groups of the system Print Manager Plus 2008 is installed on will be displayed instead For ease of administration Print Manager Plus 2008 provides options for filtering which Users Groups and Organizational Units OUs are shown This filtering is especially important for large environments Filtering Users by Groups Organizational Units and Domains 1 Open the Print Manager Plus Administrator 2 Once opened the program will default to the Users tab 3 To filter the users shown in the view click the Active Directory View Settings located on the left hand side or within the View pull down menu A gt myi A
148. s 0 70 wer SSPRINTSERVER Kyocera 4030 Kyocera Mita KM 4030 KX Standard 0 050 23 Pages 1 15 wa SKFRINTSERVER SLexmark Lexmark Optra T616 PS Standard 1 000 4 Fages 020 Ee Soon erro I ge n e T san T Paces E aa To configure Default Printer Settings double click on the Printer Named Default Printer Settings highlighted in the below ee ae Se I he ee eee EEE eal el I a oS ee I Printer Search Search Clear alla Windows Name Printer Type i Cost per Pagel Pages Inch Operatinc Printer oe Default Printer standard ooo s Ss se o igh s APRINTSERWVER 050 HF Lasenlet 4050 Sern Standard E 31 Pages 1 47 d WPRINTSERVERSHPD signet HP Designtet 755CM Standard Default 0 Pages 0 00 F E E aleee 4030 OLEG mls EM 403 Standard 0 050 23 Pages 1 15 A dialog will appear with options to adjust the default cost settings printer group and verification settings These default settings will also apply by default to any new printer added Edit Properties for DefaultPrinter x settings Printer Group Verification Printer Type 0 Standard Printer This tg a Standard Printer and will be tracked by Pages Copies Page Size BAw Color and Duplex settings Supports all Printers Plotter This ie a Lange Format Printer Plotter and will Be tracked by Print Job Length By and Color Thie reports mehes or centimeters Supports all Large Format Printers How to charge for printing Use De
149. s are selected click OK and the restrictions will be enabled immediately Print Manager Plus 2008 Standard Edition User Guide Page 67 Detailed Printer Restriction Information Under the restrictions tab for each printer are nine options are available for limiting what print jobs can be printed to that printer These restrictions will apply to all users that print through this queue Deny Printing for Jobs over specified page count This option will restrict a single print that is over the specified page count including its copies In Example a print job over 10 pages can be printed This would restrict an 11 page job or a 1 page job with 11 copies iY Deny printing for print jobs over 10 pages Deny Printing if Document Size is Greater than specified file size This option will restrict a print jobs spool file that is over the specified size In Example a job that spools to 15 megabytes would be restricted M Deny printing if document size is greater than 10 Megabytes Deny Printing if the Print job is Color This option will restrict print jobs that contain or are set to color In Example a color document set to color in printing options as well would be restricted Deny Printing if the Print job is Black and White This option will restrict print jobs that contain no color and or are set to black and white grayscale In Example a document that is set to grayscale in the driver settings would be restricted Deny
150. s file 4 Open the Print Manager Plus Console and go to File gt Database Connection and select your PMPQuota mdb in its new location 5 Another window will pop up letting you know that this will restart the Administrator Choose YES to finalize the database section 6 Next restart the Print Manager Plus Service on the Print Server s tab this will ensure that Print Manager Plus is properly using the database in its new location We do not recommend sharing an MS Access database across multiple print servers Depending on printing load printing may slow down due to the limitations MS Access provides for scalability Print Manager Plus 2008 Standard Edition User Guide Page 120 Permissions on a Print Manager Plus SQL Database By default the PrintWManager database created on a SQL server will have the same default permissions as other databases on that SQL Server In most cases users within the network that are full Administrators of the SQL Server will also have full control of the Print Manager Plus database Below is each database type and the recommended tool for setting permissions SQL Server 7 0 2000 Database permissions should be configured using the SQL Enterprise Manager This will allow you to specify which Active Directory accounts can access the PrintManager database SQL Server 2005 This version of SQL comes with the SQL Server Management Studio This will allow you to specify which Active Directory accounts can acce
151. secccsssesecsennunsecsecauesseessauasesesesauunsesssauaneesssauaasesensas 54 SEMING UD RESH CHON POD ODS ace ee ses cai ah ie eas oof cates a aos ea aad oe ea ate 55 PICTIVOLING PINIVEIOO V CFIC TI iani ects cscs ls nents cipal adc oh Gants acca ANO eect data a tle ton bas EO OR 56 CONFIGURING PRINTERS PRINT COSTS AND PRINTER RESTRICTIONS sscecescecsscecsecusnscusceeecseecsseessseesneceseeeeseeeeceeeesseeesseeeseeeeseeeeseeeeees 57 IATLOQUGEIOIN tothe Printers VG Doosre eE eas aie cna a ac eco east ests ES 57 Using Default Printer Settings to configure COSTS and Settings ssccccccsseseeeccccneseecessceseccssauseecessuuneecsssuauesecsssauesesssaees 58 setuno Te COST POP OPO GC rane a users N N case tucson Gesu eas ea ee 59 Configuring Cost per an Inch for Large Format Printers ccccssesvecreneseesececvssvecuecsesvecuecsesescencessescencessesconcevsssecuscessescencess 60 Setting up Advanced Page Costs for Standard Printers cccccccssesseccccsnsssecccnseeseccccsunseccssauseeeecsauuseeessaueeeessaueneeessauaesesenas 61 Setting up Advanced Cost per an Inch Centimeter for Large Format Pinter ccccccccccccccccccssssseseeeeeseeccccecessssssssssesseeeeeeeess 63 Conyiguring Proper Charging OF Duplex PININ erriarena arani ann an A eenssndeiwansskuaanstndesendevenssadeidansnaenesitnadinueansusdcen 65 CONJO RESEMICHIONS DEP PTINGOR asii aT e E TE T ENT AAEN E 67 Detailed Printer Restriction taforma tiOn oireeni enne i ENEE E E TANE EAE a
152. set on the restrictions tab To set restrictions click on the Restrictions tab and activate the desired restrictions Account Restrictions Password Restrictions W Dery printing for print jobs over 50 pages T Deny printing if document size it greater than 0 Bytes T Deny printing based on the document title Settings M Dery printing if the print job is color Dery printing if the print job is black amp white T Enable Date Time Restrictions Settings Pause All Print Jobs for the Release Station T Dery Printing if the number of copies exceeds 1 O Dery Printing if Document is reprinted within E00 Seconds 5 Once the quota and restrictions are set as desired click OK to save these settings They will take effect immediately Print Manager Plus 2008 Standard Edition User Guide Page 40 Setting Quotas and Restrictions Default on an Active Directory Group Most commonly Quotas and Restrictions will be set up on a per group basis This can be done within the User Group Defaults tab within the program Below is an example 1 Open the Print Manager Plus administrator and browse to the User Group Defaults 2 Highlight the user group and click the Add Quotas and Restrictions button on the left hand side l 2 EL 2 aa bate ihe i a rt r Group Tasks rs 4dd Quotas and Restrictions Default Users Setting aa Unlimited 2 Account Operators mpd
153. ss the PrintManager database MSDE SQL Server 2005 Express These free versions of SQL from Microsoft do not come with a built in tool for managing permissions However the SQL Server Management Studio Express can be used to manage these and any of the previously mentioned version of SQL This express version can be downloaded at the Microsoft Download Center at http www microsoft com downloads Using the SQL Management Studio Express to Set Permissions Since the Management Studio Express mentioned above is capable of setting permissions on any SQL Database support d by Print Manager Plus SQL 7 0 2000 2005 MSDE we have provided basic steps for setting permissions on the Print Manager Plus database 1 Open the SQL Management Studio Express 2 Browse to the Security gt Logins 3 Right click on Logins and choose New Login 4 Anew dialog will appear click Search and choose the Account or Group you wish to grant permissions to the Print Manager Plus database 5 Once that user or group is found and selected click User Mapping on the Left Hand Side 6 Check the database named PrintManager 7 Once the PrintManager database has been selected you will be able to select more specific permissions in the bottom of the window For most functions you should grant DB_Datareader DB_Datawriter and DB_ Public 8 Click OK once the desired permissions have been set Print Manager Plus 2008 Standard Edition User Guide Page 121
154. st per a page This will only effect the cost of printing from this point forward Past printing will still be charged per the original cost per a page Print Manager Plus 2008 Standard Edition User Guide Page 59 Configuring Cost per an Inch for Large Format Printers The cost per an inch is the cost per each linear inch printed on any printer that is set as a plotter within Print Manager Plus This is not the cost per a square inch but rather charges by the total length of the print job 1 Open the Print Manager Plus administrator and browse to the Printers tab 2 Locate the Large Format Printer you would like to change the cost on and click Edit this Printer s Configuration E EMIS 1 TT Per i be POPPE Daan rR Tam Hat ce Ty r oe i I Sah Ket Tass Edit this Printer EF Default Printer Settings Default Printer Standard 0 050 Configuration eqs SSPRINTSERVER 4050 HP LaserJet 4050 Series PELE Standard Advanced 14 Pages SS PRINTSERVERSHPDesignlet HP DesignJet 755CM Standard Default Pages aa SMPRINTSERVER Kyocera 4030 Kyocera Mita KM 4030 KX Standard 0 050 23 Fages x Reset Tracking Counters Wh Fait Quithenticatinn 3 Anew dialog will appear ensure this Printer is set to Plotter Once set to Plotter you can then set the Cost per Inch setting Printer Type Standard Printer This is a Standard Printer and will be tracked by Pages Copies Page Size B W Color and Duplex se
155. stall to complete the installation Once the install is complete you can click Finish to exit Print Manager Plus 2008 Standard Edition User Guide Page 20 Installing Print Manager Plus on Additional Servers Once Print Manager Plus has been installed on the first server and the database has been created you can proceed to install Print Manager Plus on as many servers as your license allows Insert the Print Manager Plus CD or double click the Install EXE you have downloaded from the internet Upon inserting the CD or running the EXE the installation screen will appear Click Next to get the installation started The Licensing screen will require your license key once again once the key is entered click Next The License Agreement screen allows you to view the license agreement once you have agreed select I Agree and click Next You will be asked to choose the installation destination once done click Next This next screen will prompt you for the setup type choose Full Setup Next you will be prompted for a database option choose Connect to an Existing Print Manager Plus Database and click Next A new dialog will appear prompting you to specify whether or not it is a SQL database choose Yes to indicate that it is a SQL database The Service Logon screen will appear enter the username and password for the service to run as ina DomainName UserName format and then click Next i e MainOffice Admini
156. ster account select it and then click the Edit button on the left hand side Pe TU et ne a a Y Limit the Users Groups O s and Printers that each Login can operate Login Accounts Master Built In Add Edit Remove 3 A new dialog will appear allowing you to set a password for this account Admin Rights for Master S x Admin Login Login Password Master butut a co t a Leave blank to use 40 Authentication Server Filter AD Filter 4 Once set click OK This will save the password The next time the Print Manager Plus administrator is opened you will be prompted for login The Master account will then only work with the password specified Print Manager Plus Admin Login l x Login User Name Master Pasanord Hakak akk ma 5 Once entered correctly the Print Manager Plus administrator will open Print Manager Plus 2008 Standard Edition User Guide Page 84 Creating Admin Security Logins Once Admin Security is enabled additional logins can be created By default any new login made will have full control of all Users Groups OUs Printers and Print Servers You can further limit the rights of each login once it is created More details on this are contained later within this chapter 1 4 Open the Print Manager Plus administrator and go to Settings gt Admin Rights f Print Manager Plus 2008 Standard 7 0 126 17 File Edit view Settings Help
157. strator The username specified here should be a Domain Account that has Local Administrative Privileges on the Print Server and DB_Owner rights on the existing Print Manager Plus Database On the Server Select screen type in the name of your SQL Server If your SQL Server is setup with specific instances specify the instance name i e SQLServ01 PMPInstance The install will verify that it can contact the SQL Server you selected once this has occurred click Install to complete the installation Once the install is complete you can click Finish to exit Now this server should appear in the same database as the first Print Server Repeat these steps for any additional servers requiring Print Manager Plus Print Manager Plus 2008 Standard Edition User Guide Page 21 Upgrading to Print Manager Plus 2008 Print Manager Plus 2008 can be upgraded from previous versions retaining all existing settings quotas and print job history The below section provides which version can be upgraded from in this manner and how to perform this upgrade Upgrade Installation from version 6 0 Upgrading from an install of Print Manager Plus 6 0 is the easiest version to upgrade to Below are the steps to perform this upgrade 1 Create a backup of your current Print Manager Plus database 2 Ensure all servers running Print Manager Plus are currently at version 6 0 0 124 or later This can be checked within File gt eUpdate This
158. stricted This option will restrict print jobs that contain no color and or are set to black and white grayscale In Example a document that is set to grayscale in the driver settings would be restricted Deny Printing if the number of copies exceeds This option will restrict the specified number of copies from being printed In Example this example would prevent the user from printing any copies M Deny Printing if the number of copies exceeds 1 Print Manager Plus 2008 Standard Edition User Guide Page 44 Deny Printing if the Document is reprinted within x seconds This option will prevent the same document from being reprinted within the set amount of time by the same user In Example this example would prevent the user from resending the same print job within 30 seconds i Deny Printing if Document is reprinted within J0 Seconds Deny Printing based on the Document Title This feature is useful for controlling what documents or websites can be printed Under settings it has two basic options Only allow printing if the print job title contains one of the following strings Or Deny printing if the print job title contains one of the following strings The title is the name of the document as set by the program creating the print job The title shows up in the windows print queue as well under Document Name pe Xerox Document Centre 230 Document Name Http Sawa softwareshelf com Prin
159. te The Default destination is C Program Files Software Shelf International Inc This next screen will prompt you to choose Full Setup or the Administrator Only Setup In this case you would select Full Setup Administrator Only setup is for installing additional Remote Administrators Select the features you want to install and deselect the features you do mot want to install T Administrator Only Print Manager Plus 2008 Standard Edition User Guide Page 11 8 Next you will enter the Database creation wizard This wizard gives you four database options Select the database option appropriate for your situation Click Below to see details on how to install with each database type For Further Information on each type of database please visit Print Manager Plus 2008 Database Options within the Introduction Create Local Microsoft Access Database Choose this if you plan to use Print Manager Plus on only one server and will be tracking less than 750 print jobs per a day Click to continue with this option Create Local SQL 2005 Express Database Choose this option if you plan to use Print Manager Plus on only one server and will be tracking up to 5 000 print jobs per a day Click to continue with this option Create Print Manager Plus database on an Existing SQL 7 0 2000 2005 Server Choose this option to create a database on an Existing SQL Server Creating the database on a full version of SQL Server is recommende
160. ters 3 Anew dialog will load This dialog will allow you to select the printers to report on as well as the start and end range of Printing Select the Printer s to report on Select Printers Available Values WPRINTSERVER 4050 WPRINTSERVER Kyocera 4030 WPRINTSERVER Lexmark WPRINTSERVER Xerox Enter the Date Range you wish to Report On Please enter DateTime in format yyyy mm dd hh mm ss Start of Range Enter a Value IY include this value IY No lower value Printer Selected Values WPRINTSERVER Lexmark Remove Remove All Date Range End of Range Enter a Value Se 2007 12 30 00 00 00 Se I include this value No upper value 4 Clicking OK will display the desired detailed report 2 t Start of Print History To iaag a007 11 59 59PM Detailed History by Printer Detailed History for WERINTSERVER Lexmark Lexmark Optra T616 P User Printer Color Page Size Pages Copies Total Job Cost Administrator VPRIMNTSERVER Lexmark Ho Ho Leer 1 i 1 0 05 12 S0 2007 3 37 43 PM Document Ht pije google omy Administrator PRINTER YER Lexmark Ho Ha Lee i i 1 0 05 12 20 2007 3 37 31pm Document Ht piii googe com summary for PRINTSERVER Lexmark Total Jobs Color Mono Sheets Total Pages Total Cost Lexmark Optra T616 PS 2 0 z z 2 0 10 Summary of All Printing Total Jobs Color Mono Sheets Total Pages Total Cost Z 0 ei 2 Z 0 10 Print Manager Plus 2008 Standard Edition Us
161. ters tab 2 Locate and double click on the printer that should be assigned to a Printer Group 3 Once the printer s properties are open go to the Printer Group tab Edit Properties for 4050 Settings Restrictions Advanced Attributes Printer Group Printer Information Verification Printer group Assign this printer to a group This function will allow you to monitor and report printing activity on defined groups of printers 4 Check the Change printer group box and then either select the Printer Group or manually type it in if this is the first printer being added to that group Edit Properties for 4050 Settings Restrictions Advanced Attributes Printer Group Printer Information Verification Printer group Assign this printer to a group This function will allow you to monitor and report printing activity on defined groups of printers iY Change printer group ColorPrinters 5 Once the printer is assigned to a printer group click OK 6 Repeat the process on any other printers that should be in a printer group 7 Once set in the Printers tab the Printer Group column will show each printer s group membership Printing Restricti History Printer Status Group Membership Ho Restrictions Yeg No Restrictions Yez Advanced Tracking Enabled ColorPrinters No Restrictions es Advanced Tracking Enabled Plotters No Restrictions es Advanced Tracking Enabled BY Printers No R
162. the Messenger service to relay information to End Users on Citrix or Terminal Services is not supported Print Manager Plus 2008 Standard Edition User Guide Page 117 Database Information and Options This chapter provides information about the database and provides guidelines on the various database options that are available Database Introduction Print manager plus provides two basic database options These options are Microsoft Access Small Environments and a variety of Microsoft SQL options for Medium to Large Scale environments Basic Table Structure The database table structure for Print Manager Plus consists of thirteen tables and is fundamentally the same regardless of whether Access or a SQL database option is selected These tables are used to store quotas configuration and print history Having all of Print Manager Plus s information in one central location allows for easy backups and the central management and tracking of printing DEL eM ilem Gola it aele larelam ine ave _DB_STATS Used strictly by internal functions of Print Manager Plus for database upgrades This table should never be modified manually AdminSecurity Contains the different Administrative users when Admin security is enabled and what groups Organizational Units and Printers those admins can access AdvancedQuotas Holds advanced quota information containing balances per Printer Group Configuration Contains basic configuration information popup
163. ting Administrator 3 128 KB S88 KB 4 43 47 PM 1 3 2008 LPT1 This example would restrict any jobs with http pdf This example would only allow the printing of or Powerpoint in the title of the document This documents with http ourintranet pdf and or would limit the types of jobs users can print Powerpoint in the title Deny Printing based on the document title T Deny Printing based on the document title c Only allow printing if the print job title contains the OK i Only allow printing if the print job title contains the OK following strings following strings E A Cancel cr Deny printing if the print job title contains one of __ Cancel the following strings The search strings are not case sensitive and may Remove The search strings are not case sensitive and may Remove Include and as wildcards Include and as wildcards fe Deny printing if the print job title contains one of the following strings Search Strings Search Strings pdf Powerpoint httg ourntranet Print Manager Plus 2008 Standard Edition User Guide Page 45 Enable Date Time Restrictions This feature is useful for controlling when a printer can be used or when a user or group can print When enabled click on Settings to specify what days of the weeks and times printing is allowed Settings In this example printing would be allowed Monday through Friday Only Allowed Days mW Monday Available From 12 00 00 AM
164. tive Directory To add a trusted domain follow these steps Adding a Trusted Domain 1 Open the Print Manager Plus Administrator and select the Settings menu and choose the Define Trusted Domains option e Print Manager Plus 7008 with Client Billing and Authenticat File Edit View Settings Help lt 3 Configure Print Manager Actions a fe Contig q 2 Gl 1S Define Trusted Domains amp Users 2 TaT 4 Database Maintenance 15 Advanced Settings 2 Admin Rights 2 Next a dialog will appear with the list Trusted domains can be added to this list by clicking Add In this example the domain SecondaryDomain net Define Trusted Domains Print Manager Plus automatically determines domains based on the print servers running the Print Manager Plus service Use this list to define additional domains which Print Manager Plus will use ta read user and group information SECONDARYDOMAIN NET Remove Close 3 Once the trusted domains are added click Close The user list will reload with these additional users UTNEF asks Lag amp MAM _LILIM Launch ils Process A mydoman local Ho Account ee eir Active Directory View kbit tbtgt mpdomaintocal NoAccount Settings Blabuset Lab User2 mydomainlocal No Account Create a custom user LabUse2 Lab User mypdomainocal Na Account account By Import User List Might dm
165. to PrintServer02 Within the Admin console only printers on PrintServer02 will be shown within the Printers tab Admin Rights for Jdoe x Printer Filter Show all Printers on All Servers Filter Printers based on Server Filter Printers by Server Available Servers Selected Servers WPRINTSERYER IPRINTSERYEROZ OK Cancel Help 7 Once the Server Filter and AD Filter has been set you can click OK and these settings will be saved Print Manager Plus 2008 Standard Edition User Guide Page 87 Reporting within Print Manager Plus Print Manager Plus Offers a variety of Reports that can be grouped by User User Group Organizational Unit Workstation Server Printer or Bandwidth In addition to this there are a variety of other reports to help keep track of administration information such as passwords printer and user information Reports Introduction Print Manager Plus reports are provided within the Reports tab of the Print Manager Plus Administrator This tab is broken into a variety of sections that contain specific sets of reports that are grouped differently For example the Printer Reports section contains reports designed for reporting on Printers while the Printer Reports portion contains reports designed to report on network printers In the below diagram the Reports tab is selected and the Printer Reports has been opened User Reports i 5 Printer Reports User Group Reports Netw
166. to run as ina DomainName UserName format and then click Next i e MainOffice Administrator User Account The username specified here should be a Domain Account that has Local Administrative Privileges on the Print Server and DB_Owner rights on the Print Manager Plus Database created On the Server Select screen type in the name of your SQL Server If your SQL Server is setup with specific instances specify the instance name i e SQLServO1 PMPInstance Note Currently Print Manager Plus does not support being run with SQL Server Authentication The install will verify that it can contact the SQL Server you selected once this has occurred click Install to complete the installation Once the install is complete you can click Finish to exit Important The server should be rebooted before using Print Manager Plus This may be necessary before print Manager Plus is able to correctly track your printers Print Manager Plus 2008 Standard Edition User Guide Page 13 Continuing the Install Connecting to an Existing Print Manager Plus Database This option allows you to connect to an existing Print Manager Plus database Most commonly this will be selected when you are setting up additional Print Manager Plus servers to use the same database as an existing setup Important If the Print Manager Plus database you are connecting to is from a version previous to 6 0 please contact support softwareshelf com for instructions on upgrad
167. ttings Supports all Printers Plotter This is a Large Format Printer Plotter and will be tracked by Print Job Length BAW and Color This reports inches or centimeters Supports all Large Format Printers Multifunctional Printer This ts a Multifunctional Printer and will be tracked as a Standard Printer and it will track walk up copies by Pages Copies Page Size B W Color and Duplex settings Supports Hewlett Packard Multifunctional Printers Orly Edit Address How to charge for printing C Use Default Printer Settings Cost Per Inch si 000 ra C Advanced Configure page cost based on color page size and duplex Customize 4 Here you can either choose to use the Default Printer Settings set a Cost Per Inch or used Advanced settings In this example it has been set to 1 00 per inch Note Three decimals places are used to allow support of all currencies 5 Clicking OK will save this new cost per an inch This will only effect the cost of printing from this point forward Past printing will still be charged per the original cost per an inch Print Manager Plus 2008 Standard Edition User Guide Page 60 Setting up Advanced Page Costs for Standard Printers In many cases a simple cost per a page is not sufficient to properly track printing costs and charge for printing Print Manager Plus provides additional options to charge separate costs per a page size and different costs
168. ttings Help a E Properties Enter Select All Ctrl Properties Selecting Properties will display the settings for whichever item may be selected This will vary depending on what tab and item is selected Please refer to the appropriate section for further details on the properties of A each item Select All This will select all of a given object The object selected will be appropriate depending on which tab you have displayed In Example When the users tab is selected this option selects all users allowing settings to be altered that will affect every user account View Menu af Print Manager Plus 2008 Standard 7 0 126 File Edit view Settings Help E ow Toolbar mil Customize Toolbar Large Icons Small Icons c List e Details gt User view Filter Show All Domain Users 3 User Default view 3 Refresh 21 Refres Toolbar This toggles on and off whether or not the Icon Toolbar is displayed This toolbar contains icons for easy access to these options Refresh Displayed Icon Sorting Option Configure Print Manager Actions eUpdate and Help Customize Toolbar This brings up options for customizing the Toolbars to better fit your needs It allows you the options of creating new toolbars and also editing and rearranging existing toolbars Print Manager Plus 2008 Standard Edition User Guide Page 123 Status Bar This toggles on and off whether or not the Status Tool
169. twareshelf com For a copy of your purchased licensed key please contact support softwareshelf com The License Agreement screen allows you to view the license agreement once you have agreed select I Agree and click Next You will be asked to choose the installation destination once done click Next This next screen will prompt you for the setup type choose Full Setup Next you will enter the Database selection wizard This wizard gives you four database options Select the Create Print Manager Plus database on an Existing SQL 7 0 2000 2005 Server option This Option Supports creating a database on Microsoft SQL 7 0 2000 2005 and SQL 2005 Express SQL 2005 Express and MSDE Are not Recommended Options for Multilple Servers Once you have a selected this database Option click Next The Service Logon screen will appear enter the username and password for the service to run as ina DomainName UserName format and then click Next i e MainOffice Administrator The username specified here should be a Domain Account that has Local Administrative Privileges on the Print Server and DB_ Owner rights on the Print Manager Plus Database created On the Server Select screen type in the name of your SQL Server If your SQL Server is setup with specific instances specify the instance name i e SQLServ01 PMPInstance The install will verify that it can contact the SQL Server you selected once this has occurred click In
170. window will appear prompting for the text to be searched for After entering in the text and clicking OK it will locate the first text match ALL report fields will be searched You can click Find Next to find any other matches to your search pKa yw 3 5 dS i a8 bJiohnson rd al i Search O O OO x a Find what Phillips ImMpsan on Cancel Isabella Ross Isabella Ross Zoom To clearly view the desired data the reports offer a Zoom option allowing you to view the reports at a magnification from 25 to 400 To adjust this locate the zoom drop down at the top of the report viewer window and select the percentage desired Print Manager Plus Report iewer Whole Page A Isaac Howard 3007 Isabella Ross 200 Isaiah Rivera Jackson Thompson Jacob Johnson z Jake Morgan James Hall Print Manager Plus 2008 Standard Edition User Guide Page 98 Page Navigation Most reports will be on more than one page You can easily see which page you are on and how many pages there are in the page navigation portion of the report viewer This is located at the top of the report viewer Clicking the single errors will allow you browse forward and back through the pages Clicking the arrows with the vertical line bring to the beginning or the end of the document You can also manually type in the page number you wish to go to Print Manager Plus Report iewer z Abigail
171. x User Filter Printer Filter Show all Users in All Domains Groups and Organizational Units Filter Users based on Group Organizational Unit or Domain Filter by User Group Available Groups Selected Groups mydomain local Administrators mydomain local Domain Admins mydomain local Account Operators mydomain local Backup Operators Ea mydomain local Cert Publishers mydomain local Distributed COM Users mydomain local Domain Computers mydomain local Domain Controllers mydomain local Domain Guests f x lt mydomain local Domain Users 4 Y mydamain lncaliFnternrice Admins z m Filter by Organizational Unit Available OU s Selected OU s mydomain localiLab1 mydomain local Domain Controllers mydomain local MainOffice 3 After clicking OK the user list will be limited to just the users matching of the Groups OUs or Domain selected In our example this limits it to 5 users ats ma Organization Units nih Client Biling i Printers R Print Servers my Reports Account Search Search Clear UserName Full Name Domain Name amp Administrator Administrator mydomain local amp Lablserl Lab User 2 mydomain local amp Lablser Lab User 2 roydomain local amp LabUser3 LabUser3 roydomain local 2 Might amp drnin Might drnin mydomain local F lo F F dL e Print Manager Plus 2008 Standard Edition User Guide Page 48 4 Once the correct users are
172. y which can be found in the Servers Tab on the Print Manager Plus interface and then clicking on Edit License Key Obtaining Support The following User Guide is designed to cover all aspects of using and administering Print Manager Plus 2008 If you should encounter difficulties in the use of the product additional technical support is available on the web Additionally with a current maintenance contract additional phone and email support is available The purchase of this product includes the first year of phone support and product updates upgrades After the first year maintenance can be extended North and South America Canada Australia ASIA Europe Middle East and Africa Software Shelf International Inc Software Shelf International Inc 601 Cleveland Street Suite 710 Vitality House 2 3 Imberhorne Way Clearwater FL 33755 East Grinstead West Sussex RH19 1RL United States United Kingdom Phone 800 962 2290 727 445 1920 Phone 44 1342 310950 Fax 727 445 9223 Fax 44 1342 302405 Email support softwareshelf com Email support softwareshelf co uk Web www softwareshelf com Web www softwareshelf co uk Product Updates Product Updates and Upgrades are easily obtainable by using the eUpdate function of the software This feature can be accessed using the Print Manager Plus Administrator and using the eUpdate under the File Menu The eUpdate dialog will explain how you can automatically check if there is an updated version

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