The Applicants User Guide
Contents
1. Jump to Step 3 ID Verification Back to Contents OnlineDisclosures a GBGroup solution Q Step 2 GBGroup have lived abroad travelled in the last 5 years How do I enter my address details Select Enter Address Manually Tick the box next to was travelling abroad and had no fixed abode Select the country from the drop down list Enter the month and year that you entered this country Click Confirm If more than 1 country was visited provide the details of all the countries you visited It is possible for the dates entered to overlap Repeat until all addresses have been entered The address bar will go green when sufficient address details have been entered Click Proceed to Step 3 Jump to Step 3 1D Verification Address History Timeline The chart below shows the last 5 years address history it will update as you enter your addresses below 5 years ago Today Postcode Find Enter address manualh W was travelling abroad and had no fixed abode Country Choose country When did you enter this country Year Month When did you leave this country Year Month w We require a minimum of 5 years address history Please enter another address Address History Timeline The chart below shows the last 5 years address history it will update as you enter your addresses below 5 years ago Today Current Address GB Group Plc 1 NOTTINGHAM N2. OnlineDisclosures About You Contact Details Verification Summary Confirmation Documents Verification Method Change method Childcare Assistant v if there is no position present that describes your role please contact the organisation that has asked you to complete this process Select verification documents Back to step 2 Back to Contents OnlineDisclosures ly TMG CRB a GBGroup solution Q Step 3 GBGroup How do I select my ID for Post Office Verification Select the ID from Group 1 that you want to use for verification For each of the ID selected you will need to enter specific information Enter the details requested Repeat for all ID docu ment you e Please complete the information for this document below wish to provide from this group Date of If no green bar appears click View Group 2 Documents Select v If you do not have a Group 1 document then you must be able to supply a Birth Certificate Issued 12 months after date of birth from Group 2a along with 4 other documents from Group 2a b Please Note It is important to enter the exact information for each document If the details entered do not match the ID shown at the Post Office you will be turned away at the Wet OnlineDisclosures About You Contact Details Verification Summary Confirmation Docum lt Back to verification method Which of the following group 1 documents do you own Chosen documen
3. OnlineDisclosures Formerly TMG CRB a GBGroup soluti The Applicants User Guide Helpdesk Telephone 0845 251 5000 Opening Times 8 30am to 5 30pm Monday to Friday Email onlinedisclosures gbgplc com GBGroup OnlineDisclosures Formerly TMG CRB a GBGroup solution Q Contents Click on a button below or simply scroll through the guide to for full instructions on how to complete the Online Disclosures application How do I Register on Online Disclosures How do I Sign In Before you begin Statement of Fair Processing Step 1 How do I complete About You Step 2 How do I complete the Contact amp Address Details Step 3 How will my Identity Documents ID be verified Step 4 How do I complete the Summary amp Declaration Step 5 My ID will be verified at the Post Office How do I complete the confirmation step Step 5 My ID will be verified by my organisation How do I complete the confirmation step What do I do if the Post Office have identified and error with my application What do I do if my application has been rejected back to me Contact Details OnlineDisclosures GBGroup How do I Register on Online Disclosures To be able to Sign In and complete the disclosure application you need to register first There are two ways in which you can register on Online Disclosures How you register is decided by the organisation you are completing the disclosure check for Please
4. GBGroup solution Q GBGroup Step 1 How do I complete About You Name amp Gender Gender Select your Gender A confidential checking process exists for transgender applicants who do not wish to reveal details of their previous identity to the person who asked them to complete an application for a disclosure Select your title from the drop down list Type in your full Forename and Surname Important Shortened names nicknames and only initials should not be used unless these match you Identity Documents ID If you have a middle name select Yes Enter all your middle names One middle name per box The details of all middle names must be entered If you do not have a middle name select No OnlineDisclosures sen Contact Details Verification Summar y Confirmation Your Name amp Gender A confidential checking process exists for transgender applicants who do not wish to reveal details of their previous identity to the person who asked them to complete an application for a disclosure Select y OnlineDisclosures GBGroup Step 1 How do I complete About You Adding Previous Names If you have never been known by any other names select No If you have been known by any other names Select Yes OnlineDisclosures About You Contact Details Verification Summary Confirmation Enter your previous name Select the name type i e forename or surname from the drop down This could be
5. NG11 7fe GB September 2010 August 2011 1 year Change dates Remove address a Add another address Address history complete You can now proceed to step 3 below Proceed to step 3 Back to step 1 Jump to Step 3 ID Verification f OnlineDisclosures GBGroup Step 3 How will my Identity Documents ID be Verified As part of the disclosure application you are required to provide ID and have these verified against the personal details you have supplied This is to ensure that you are who you Say you are How many documents you need to supply depends on what disclosure check you require A green bar will appear at the top of Step 3 to tell you when you have selected sufficient ID For full guidance please select how your ID will be verified My Organisation will verify my ID My ID will be verified by the Post Office Please Note If you do not know how your ID will be verified please contact your organisation directly Back to Contents OnlineDisclosures Formerly TM G CRB a GBGroup solution Step3 How do I select my ID for Post Office Verification The default method of verification for your organisation listed Do not change the verification method without contacting your organisation first Select your position from the drop down list If there is no position that describes your role please contact your organisation directly Click Select verification documents e O
6. a verifier from the list below Demo disclosure manager outlook com Demo Verifier testverifier outlook com Back to Contents OnlineDisclosures GBGroup Former ly TMG CRB a GBGroup solution Q How do I Pay Online Once your ID has been verified you will receive an DN 7 The application requires payment before submission email asking YOu to Ma ke the payment To do this Sign Payment for the current application is required before it can be processed In to Online Disclosures and click Pay Now Pay Now Check the billing name and address details are that of the payee Application Payment Your billing details lf different to the payees billing details click Edit and enter the correct billing details To change the billing oe a details back click Revert Address ine 2 awe Address line 2 First name Demo 7 Town City Pretend Click Proceed to Payment en Please Note You do not need a PayPal _ 7 account to make q payment Payment can Email address Demo Applicant Demo com Payment made by credit debit card This will be processed e th rough Pay Pal On proceeding to payment below you will be directed to PayPal PayPal to complete your payment securely Please note you can pay by a PayPal account or a debit credit card How do I make a Payment With a PayPal Account Back to Contents How do I make a Payment Without a PayPal Account OnlineDisclosures GBGroup Former ly TMG C
7. do not need ersmaiten ame tine ne a to complete them If they are not marked as optional you do have to complete them OnlineDisclosures GBGroup Former ly TMG CRB a GBGroup solution Q Step 1 My Identification Documents ID Click on the box next to any current and valid document that you have OnlimeDIsclosures souvos cosaossis verneasion ees Confirmation Fields will appear underneath each document selected Identification Do you have any of the following forms of ID You can find your NI number on your payslip P45 or P60 or correspondence from HM Revenue amp Customs Letters must be typed in You must enter all the required information iene fo r t h e d O C u mMm e n t yo u h a ve S e e ct e d Please provide your driving licence number Format ROBIN757025C 99901 v 1234567890 If you do not have any of the documents click the box to state this United Kingdom L Valid national ID card Proceed to step 2 Click Proceed to Step 2 Please Note Do not click the box alongside the document if you do not have it OnlineDisclosures GBGroue Step 2 Formerly TMG CRB How do I complete the Contact amp Address Details Contact Details You are not required to supply us with any contact telephone numbers Doing so however will provide us with more contact details for you making it easier for us to contact you should we need tO Address Deta
8. down list Enter the card details requested Check the billing information If the billing information is incorrect click change and make any necessary changes to the billing information Enter a contact telephone number Check the email address if different delete and enter the correct contact email address Click Continue Pay with a debit or credit card Optional Sign up to PayPal to make your next checkout faster Country Card type Card number Expiry date CSC What is this Billing information Delivery address Contact information Telephone Email Note to seller United Kingdom iv MasterCard Eurocard w mm Alan Smith GB Group Pic 1 NOTTINGHAM Nottinghamshire NG11 7EP United Kingdom Change Same as billing address Alan demo com Save your information with PayPal Why Optional In order to process your payment PayPal collects certain personal information from you which it holds in accordance with its Privacy Policy For more information on this process click PayPal Account Optional Add Click Continue to complete your purchase Please review your information to make sure that it is correct Back to Contents OnlineDisclosures Formerly TMG CR a GBGroup solution How do I make a payment without a PayPal account You will be shown the billing details again If incorrect click Change Details and update with the correct address If Cor
9. verified by my organisation but has been rejected at countersign been rejected at countersign My ID was verified at the Post Office but has Back to Contents OnlineDisclosures GBGroupe Former ly TMG CRB a GBGroup solution My ID was verified at the Post Office but has been rejected at countersign What do I do You will be sent an email to the email address you used to Sign In to Online Disclosures This OnlineDisclosures will advise you on what information is incorrect or needs clarifying The email will contain a link to Online Disclosures click this to be taken to aa Ei Dam Ae PEES our Sign In page Application summary You have been asked to change your application details Please remember to Application summary complete the declaration section Click Amend Application to make any changes to Reason Return Application to Applicant 7 7 Notes Example rejection note the information you have entered Application request Enhanced Disclosure DBS Children s Barred List Please amend you application as detailed above and resubmit You are required Children s Workforce to have your ID verified at a participating Post Office branch DBS reference Awaiting E Number Once you have made the changes you will need Pii aba ain a Applicant name Applicant Demonstration to submit the application again on Step 4 ee eI Address line 1 Pretend Avenue You will be told in the email if your are re
10. you application as detailed above and resubmit You are required to have your ID verified at a participating Post Office branch Amend Application Payment Submitted Disclosure Received Application summary Application request Enhanced Disclosure DBS Children s Barred List Children s Workforce DBS reference Submission date Applicant name Awaiting E Number 19 Jun 2014 Applicant Demonstration Applicant date of birth 01 Jan 1991 Address line 1 Postcode Pretend Avenue NG11 7EP Back to Contents Formerly TMG CRB aGB OnlineDisclosures GBGroup What do I do if my application has been rejected back to me Once the application has been verified and submitted the application will be further validated and countersigned This means that the application is checked to ensure that there are no errors i e spelling or contradictions in the name birth or address details If no errors contradictions are found the application details will be uploaded depending on the level of check required to either the Disclosure and Barring Service DBS or Disclosure Scotland who will run the necessary checks to obtain the relevant disclosure certificate If errors contradictions are found The Online Disclosures countersignatory team will reject the application This will allow you to clarify or amend the details in question How this will happen depends on how you get your ID verified My ID was
11. RB a GBGroup solution How do I make a payment with a PayPal account Choose a way to pay If you have a PayPal account check the email is the email used for logging in to PayPal If not change it and enter your PayPal Password and press Log in Pay with my PayPal account PayPal fa Log in to your account to complete the purchase Email testventier outlook com PayPal password Follow the instructions provided by PayPal If you cannot remember your PayPal account details click Forgotten your email address or Password If you do not have a PayPal account click Pay with a Credit Debit card Back to Contents Formerly TMG CR INTELLIGENTLY OnlineDisclosures GBGroup How do I make a payment without a PayPal account OnlineDisclosures Check the billing details Billing details Demonstration lf different from the payees or no details are visible entered click Change Details and enter 1 68 Group the correct payees details Nottingham n Nottinghamshire Click Purchase code NG117EP United Kingdom y You do not need a PayPal account to make a payment Payment can made by credit debit card This will be processed through PayPal Purchase OnlineDisclosures Former ly TMG CRB a GBGroup solution GBGroup How do I make a payment without a PayPal account Select the type of card being used to make the payment form the drop
12. a change of first or last name Please add any names you have previously been known as below E n te r t h e ye a r t h a t YO u u S e d t h S n a l e If adding previous forename s all names must be included e g if name changed from John David Smith to Mark David Smith you must fro m a n d u nti I add John David as a previous forename If you need to amend a previous name please press remove and re add it e Select y Select x Select x Add Name Click Add Name Repeat this process until all previous names have been entered To remove a name click remove Please Note If adding previous forename s all forenames must be included e g if name changed from John David Smith to Mark David Smith you must add John David as a previous forename Pn OnlineDisclosures GBGroup Former ly TMG CRB a GBGroup solution Step 1 How do I complete About You Birth Details Date of Birth Enter your date of birth in the following format DD MM YYYY OnlineDisclosu res About You Contact Details Verification Summar y Confirmation Enter the name of the town you were born in i e Nottingham Select from the drop down list the country PERNS you were born in o This can be found on your birth certificate or passport Please Note The details of Birth County a Birth Nationality and Mother s Maiden re Name are not required for all types of disclosure checks Optional If they marked as optional you
13. arms Licence UK Group 2b Documents Issued within the last 3 months Bank Building Society Statement UK or EEA Credit Card Statement UK or EAA Utility Bill UK Electricity gas water telephone Not mobile phone bill Benefit Statement e g child allowance pension Document from Government Agency Local Authority giving entitlement UK and Channel Islands Document from Government Agency Local Authority giving entitlement UK and Channel Islands eg from Dpt of Work and Pensions Customs amp Fi s amp Revenue Job Centre Issued within the last 12 months Mortgage Statement UK or EEA Financial Statement e g pension endowment ISA P45 P60 Statement UK Council Tax Statement UK Work Permit Visa UK Please confirm the following Issued at any time dd EU National Identity Card Bank Building Society Opening Confirmation Letter UK or EEA rt Letter of sponsorship from future employer provider Non UK Non EEA only For applicants residing outside the UK at the time of application Proceed to step 4 to step 2 better from Head Teacher or Collece Principal 16 17 year olds in full time education at time of application Proceed to step 1 Back to Contents OnlineDisclosures GBGroup Step 4 Formerly TM G CRB aGB How do I complete the Summar Application Overview men C E e Onli
14. cant using the email address and password supplied at registration Therefore it is important that you keep this information in a secure place All organisations requesting criminal record Disclosures are required to Abide by the DBS DS Code of Practice Abide by the Data Protection Act 1998 Have a policy for the recruitment of ex offenders and a policy for secure storage handling use retention and disposal of Disclosure Certificates and Disclosure information All information requested is used solely for the purpose of producing a Criminal Record Disclosure and is collected stored and processed by us and the DBS or Disclosure Scotland in accordance with the Data Protection Act 1998 We will treat your personal information as confidential and we will not disclose it to any third party except i with your prior agreement il as necessary for providing our Criminal Record online service to you or iii as required by law Applicants using this service for the purpose of obtaining a Basic Disclosure from Disclosure Scotland consent to Their Disclosure Certificate dispatched to the Registered Responsible Body instead of their home address The exchange of electronic data between Disclosure Scotland and Registered Responsible Body which may indicate the presence or otherwise of information on central records O have read and accept the above terms Back to Contents OnlineDisclosures Former ly TMG CRB a
15. created by you It should be confirm Demonstration Organisation is my s organisation something that you can remember as you will need i it to Sign In to Online Disclosures in the future Create password Co nfi rm t h e p assWwO rd by e nte ri n g it a g a j n Please choose a password at least eight characters in length using a combination of UPPER CASE lower case and numbers 0 9 Add special characters S to increase your password Click Complete Registration security strength You will be taken to the Step 1 of the application Confirm password Please Note The password has to be at least 8 characters in length be a combination of UPPER rai graben E CASE and lower case and numbers 0 9 You can add special characters S to increase your password security strength Back to Contents OnlineDisclosures GBGroup Formerly TMG CRB a GBGroup solution i l My Organisation has Registered me how do I Activate my Account Once you have been added as an applicant you will automatically be sent an activation email OnlineDisclosures Open the email and click on the link contained You will be asked to create a password To see an example of the activation email click the link below Create Password Please enter a new password which will be associated with your new account Password This is created by you It should be something that you can remember as you will need it to Sign In to O
16. ed to step 4 Proceed to step 4 ep2 You have selected enough items of documentation proceed to step 4 below Jump to bottom of the page Group 2a Documents C Birth Certificate UK or Channel Islands C Driving Licence UK non photo old style driving licence C Marriage Civil Partnership Certificate UK Channel Isles or Isle of Man accompanied by associated counterpart licence L Current Non UK Photo Driving Licence L Adoption Certificate UK C HM Forces ID Card UK L Firearms Licence UK Issued within the last 3 months Group 2b Documents W Bank Building Society Statement UK or EEA Date of Issue e g 31 01 1980 Date of Issue e g 31 01 1980 C utility Bill UK C Benefit Statement e g child allowance pension CO Document from Government Agency Local Authority giving entitlement UK and Channel Islands Agency Local A giving nent UK and Channel Islands eg from Dpt of Work and Pensions Customs amp Revenue Job Centre Back to Contents OnlineDisclosures Formerly TMG CRB a GBGroup solution Q GBGroup USING IDENTITY INTELLIGENTLY How do I select my ID for Organisation Verification Click Select verification documents Select the ID from Group 1 that you the wish to use for verification When sufficient ID has been selected a green bar will appear at the top of the application If no green bar appears and you have selected all the document the applican
17. ils For your application to be processed we must have a full 5 year address history Click a button below which best describes your address history I am currently living in the UK and have done for the last 5 years I have visited another country countries or lived abroad for longer than a month at any one time during the last 5 years In the last 5 years I have lived away from home whilst at University Back to Contents OnlineDisclosures GBGroup Formerly TM G CRB Step 2 live in the UK How do enter my current address details Enter your Postcode Click Find Address History Timeline Select your house number name from the drop down list Current Address Postcode Enter the date that you moved in Cl ick Back to postcode search Co nfi rm C was travelling abroad and had no fixed abode Address line 1 If for some reason the automatic look up cannot find your address it is possible to enter your address details manually Click Address line 2 optional Enter address manually Town City Type in your postcode and full address details County optional Enter the date that you have lived at that address from ae Choose country M Click Confirm cn Jump to Step 3 ID Verification Back to Contents OnlineDisclosures GBGroup Former ly TMG CRB a GBGroup solution Q Step 2 How do I add my previous UK address details After you have entered you current address c
18. lick TERETE Address History Timeline Ad d A n ot h e r Ad d re S S The chart below shows the last 5 years address history it will update as you enter your addresses below 5 years ago Today ET Follow the steps for automatic look up or enter your previous address manually EPE GB Group Pic 1 NOTTINGHAM Nottinghamshire NG11 7EP GB January 2011 Present 3 years 6 months Change current address Enter the Month and Year you moved into this A Add another address address and the Month and Year you moved out Proceed to step 3 Back to step 1 Click Confirm Address History Timeline a i m The chart below shows the last 5 years address history it will update as you enter your addresses below When did PERS A nto this address Repeat until you have supplied sss Today mon E ran address details for the last 5 Current Address When did you leave this address GB Group Plc 1 NOTTINGHAM Nottinghamshire NG11 7EP GB ye a rs January 20 12 Present 2 years 8 months Change current address e ERPE Month w Year GB Group Plc 1 NOTTINGHAM Nottinghamshire NG11 7EP GB When you have ente red February 2007 January 2012 5 years Changedates Remove address E sufficient address details the syne u can now proceed to step 3 below Ol a d d ress ba r Wi be Please enter another address fully highlighted in green Click Proceed to Step 3 We require a minimum of 5 years address history
19. neDisclosures About You Contact Details Verification Summary Confirmation If you have a personal reference number enter it This might be Payroll reference an employer Documents Application Overview or licence registration number an FA number non This field is optional If you are unsure what to put in here then leave it blank Declaration If you would like to be updated via email of the progress of your application tick the box Declaration Answer the declaration question Yes or No To Confirm that you have read and agree to the terms stated tick the box Click Confirm amp Submit Application For full guidance on what convictions reprimands or final warnings are considered Not protected click the button below Back to Contents The Rehabilitation of Offenders Act 2014 OnlineDisclosures GBGroup a GBGroup solution Step 5 What do I have to do on the Confirmation Step for Post Office Verification In order to have your ID verified you must print out the ID verification form and take this to the Post v v v v gO bd OnlineDisclosures About You Contact Details Verification Summary Confirmation Office along with the ID listed Your application has been submitted for verification TO P ri nt t h e D Ve rifi cat O N Fo rm CI j C k Pri nt You have selected the following identity documents D O C u m e nt Se e ct i O n oe Building Society Statement a Utili
20. nline Disclosures in the future Password Verify Password The password has to be at least 8 characters in length be a combination of UPPER CASE and lower case and numbers 0 9 You can add special characters S to increase your password security strength Confirm the password by entering it again Click Save Password Please Note If you have not been sent an Example Activation Email 1 activation email then contact the your organisation OnlineDisclosures GBGroup Formerly TM G CRB aGB How do Sign In Organisation Pin This is a number specific to a OnlineDisclosures Email Enter the email address you Sign In used when you first accessed Online Organisation pin Don t have this Disclosures Supplied by your organisation Password Enter the password you created Email address fo r yo urse If jonn doe email com Password Click Sign In Please Note The password is case sensitive and must be entered exactly as you created IT If you have forgotten your sign in details click Forgotten sign in details Forgotten sign in details What do I do if I have forgotten my sign in Back to Contents details OnlineDisclosures Formerly TMG CRB a GBGroup solution N Before you begin the application GBGroup If you have any of the documents listed it is mandatory to supply the relevant information requested To make completing the application easier and faster f
21. or yourself make sure therefore that you them readily available Before you Begin This application process should only take around 4 5 minutes to complete You can save your progress and return at any time to complete the application What you will need If you have any of the following then you will be asked to provide details National Insurance number Valid UK Driving licence Valid passport Valid national ID card Begin application Please read the Statement of Fair Processing and click Accept at the bottom of the page Statement of Fair Processing Please confirm below that you agree to the following statement The DBS wes established in December 2012 and merges the functions previously carried out by the Criminal Records Bureau CRB and independent Safeguarding Authority ISA Applications for Basic criminal record checks are processed by Disclosure Scotland In this fair processing statement we us and our refers to the organisation requesting a criminal record Disclosure By accessing the Website and providing us with your personal details you agree to accept and be bound by our privacy policy the key terms of which are non exhaustively summarised in this fair processing statement All information is stored in a secure environment compliant with ISO27001 All information for a Disclosure is encrypted and submitted to and from DBS via secure government pathway Data can only be amended by the appli
22. osures GBGroup Former ly TMG CRB a GBGroup solution Q Step 5 What do I have to do on the Confirmation Step for Organisation Verification The ID you selected in Step 3 for verification will be listed If you have already supplied your ID to the organisation e g during interview then you are not required to do so again as these will be used for verification If you have not supplied your ID then please contact your organisation directly The contact details of nominated verifiers is listed Payment If you are responsible for paying for your application you will be prompted to do so after your ID has been verified How do I pay Online On neDi sclosu res About You Contact Details Verification Summary Confirmation Documen ts Your application has been submitted for verification What you need to bring If you are required to pay for your application please take your credit debit card to your verification meeting You will also be required to enter you password when starting the verification process You selected to bring the following proof of identity documents Passport Bank or Building Society Statement Credit Card Statement You can print out confirmation of the documentation you have chosen this print out is optional and also provides a complete list of acceptable documents should you wish to have alternative documents verified What happens next Please make an appointment to meet with
23. ottinghamshire NG11 7EP GB January 2009 Present 5 years 6 months Change current address OnlineDisclosures a GBGroup solution Q Step 2 GBGroup have lived away from home whilst at University how do enter my address details The Online Disclosures system allows you enter overlapping addresses If you have been to University and lived away from home during this time you must supply the details of all your university addresses Your ID is checked against the address you enter as your current address Therefore it should match the address shown on the ID you have selected for verification If you are currently living away from home but your ID relates to your home address then enter you home address details in the current address Any other addresses lived at can be added by clicking Add Another Address An example of a student currently living away at University who has lived in two previous addresses during term time is shown Address History Timeline The chart below shows the last 5 years address history it will update as you enter your addresses below 5 years ago Today E Current Address GB Group Plc 1 NOTTINGHAM Nottinghamshire NG11 7EP GB Change current address January 2007 Present 7 years 6 months Previous Addresses Pretend Uni Address Nottingham ng11 7pe GB September 2011 July 2012 11 months Change dates Remove address Prentend Uni Address 2 Nottingham
24. quired aoe noi 7 to go to the Post Office again OR if you have to contact us once you have resubmitted the application It is important to follow the instructions in the email if you do not contact us and you are asked to this can lead to delays in your application being processed OnlineDisclosures GBGroupe Former ly TMG CRB a GBGroup solution Q My ID was verified by my organisation but has been rejected at countersign what do I do If an error is identified during countersign these must be corrected before your application can continue being processed To be able to amend the incorrect information your organisation must reject the application back to you You will then receive an email which details what needs correcting and a link to Online Disclosures Click the link contained in the email Sign In OnlineDisclosures and click Amend Application Once you have made the changes ea aie nal ra rE you will need to submit the application again game You have been asked to change your application details Please remember to Application summar O n Ste p 4 e complete the pena section A n ation request A nominated verifier within your organisation Reason Return Application to Applicant Notes Example rejection note Please amend you application as detailed above and resubmit You are required to have your ID verified at a participating Post Office branch Enhanced Disclosure DBS Children s Barred Lis
25. rect click Confirm Payment When the payment has gone through a green box will appear Click continue to be taken back to the applications page Billing details First Name Last Name Address Line 1 Address Line 2 Town City County Postcode Country Email Address Demonstration Payment 1 GB Group Nottingham Nottinghamshire NG11 7EP United Kingdom testverifier outlook com PayPal Checkout Information Confirm Payment Amount 56 60 Back to Contents OnlineDisclosures Former ly TMG CRB a GBGroup solution Q GBGroup The Post Office have identified an error what do I do To make any changes to the application after it has been submitted it has to be reactivated first To get your application reactivated please contact us so we can do this for you Telephone 0845 251 5000 Email onlinedisclosures gbgplc com Once the application has been reactivated you should Sign In and click Amend Application Make any changes required Continue to Step 4 and resubmit the application You must Print Out a new ID Verification Form and take it to the Post Office along with the ID selected for verification OnlineDisclosures Application Verification Application summary You have been asked to change your application details Please remember to complete the declaration section Reason Return Application to Applicant Notes Example rejection note Please amend
26. roducts amp Services From the drop down list select CRB amp ID Verification Service Click Search The nearest branches in mile radius to the address information entered will be shown on the right hand side along with a map Return to Step 5 Confirmation Branch Finder Use our Branch Finder tool to search for your nearest branch and its opening hours You can also add products or services to search for the branches that provide them w Products amp Services Where Enter postcode town or street name Mail E o nee Select service Optional gt Products amp Services _ Parcelforce Express Services C Post amp Go Self Service Select date Optional lex Identity amp Licences C Passport Check amp Send C Document Certification Service C Home Office Biometric Enrolment fic CRB amp ID Verification Service Driving C DVLA Photocard Renewal C Vehicle Tax C Vehicle Tax Duplicates _ International Driving Permits Travel _ Foreign currency L Foreign currency Euros only C Travel Insurance C Travel Money Card Plus C National Express Tickets _ National Express Coachcards Your Finances L Current Account Servicing C Current Account Application C Savings Application Forms C ATM 24hr C Lotto prize payments C Lotto ticket sales Back to Contents OnlineDiscl
27. select how you need to Register My Organisation has Registered me I have been sent an activation e mail I have been supplied with an Org Pin amp Secret Word need to Self register If you are unsure of how you need to register please contact the Organisation you are completing the disclosure check for Back to Contents OnlineDisclosures GBGroup Formerly TM GC How do I Self Register The first time you use Online Disclosures you need to Register Click Register on the right hand side of the screen OnlineDisclosures Register Step 1 of 2 You can self register to access our online application Org Pin This is 3 specific number supplied by your service if you have been provided with a PIN and secret l P word by your organisation organisation Org pin Don t have this Your Full Name Enter your full name Your full name Email Enter your own email and confirm it by entering it again Email address Click Next Step Confirm email address Please Note If you do not have on Org Pin n then you should contact the organisation requesting you complete an Online Disclosures check Cancel registration Backto Contents f Formerly TMG CRB OnlineDisclosures GBGroup How do Self Register The name of your organisation will automatically be generated click the box to confirm that this is your OnlineDisclosures organisation Register Step 2 of 2 Password Thi S j S
28. t Children s Workforce must verify your ID documents again before it eer a TOREM T nend Application can be resubmitted to countersign isa S een Please Note If you do not see the option to a ake amend application please contact your organisation Back to Contents OnlineDisclosures a GBGroup solution Q GBGroup Example Activation Email The Organisation PIN is specific to your organisation The email address listed is the one you have been added as a verifier against When accessing Online Disclosures in the future please use this email and the Organisation PIN to Sign In to Online Disclosures To activate your account click on the link How do Register This is an automatically generated message DO NOT REPLY TO THIS EMAIL Dear John You have been registered as a Disclosure Manager for Test Organisation An account has now been created for you with Online Disclosures Your login details are Organisation PIN 123456 Email address demoapplicant demo com In order to activate your account you will need to create a password Please follow the link below to activate your account http onlinedisclosures co uk ActivateAccount aspx OrgKey QrHlitr For full guidance on the role of Disclosure Manager please visit the Online Disclosures website at https gbg onlinedisclosures co uk If you require any assistance please contact our helpdesk using the details below Thank you for
29. t has from Group 1 Click View Group 2 Documents Select the ID from Group 2a 2b that the wish to use You must confirm that you have selected sufficient ID for verification Tick all 3 boxes and click Proceed to step 4 Which of the Following Group 1 Documents Have Been Supplied Current valid passport Full or provisional photo card driving licence u fa UK Channel Isles or Isle of Man accompanied by associated counterpart licence EI e Birth certificate UK or Channel Islands Issued within 12 months of date of birth including those issued by UK authorities overseas such as Embassies High Commissions and HM Forces Biometric residence permit UK You have selected enough items of documentation proceed to step 1 below Jump to bottom of the page cw Group 2a Documents Birth Certificate UK or Channel Islands ued 12 months after date of birth Proceed to Group 2 Document Selection Driving Licence UK non photo old style driving licence You have selected 1 group 1 documents and will need to supply 2 further items of documentation from group 2 Marriage Civil Partnership Certificate 5 or isle of Man accompanied by associated counterpart licence Current Non UK Photo Driving Licence View group 2 documents Valid only for applicants residing outside the UK at the time of application Adoption Certificate UK HM Forces ID Card UK Fire
30. tation must be provided for verification to prove your identity At least one of your chosen documents must be from the Group 1 documents listed below or be a birth certificate issued 12 months after the date of birth in group 2 documents Please note all documents must be original photocopies and documents downloaded from the internet cannot be accepted Why are specific documents required Current valid passport Full or provisional photo card driving licence E 4 Select v E Birth certificate UK or Channel Islands orities overseas such a Biometric resi dence permit UK 12 ments you will be required to supply 5 I am unable to provide any or the above group 1 documents View group 2 documents Proceed to step 4 Back to step 2 Back to Contents OnlineDisclosures Former ly TMG CRB a GBGroup solution Q Step 3 USING IDENTITY INTELLIGENTLY f How do I select my ID for Post Office Verification Select the ID from Group 2a 2b you want to use for your ID verification For each of the documents selected you will need to enter specific information Enter the details requested Repeat for all the ID document you wish to provide from Group2a 2b A green bar will appear at the top of the page when sufficient ID has been selected You must confirm that you have selected sufficient ID for verification Please confirm the following Tick all 3 boxes and click Proce
31. ty Bill ore p What happens next The ID Verification form will open in a PDF file rs Yo u Ca n e it h e r p ri n t it d re ct ly fro mM t h e P D F O r S ave Print your ID VERIFICATION SERVICE form following the instructions below Please ensure the form is a Printed in Black and White the document to your desktop Printed to full scale Printed on A4 white paper Take original ID photocopies and internet downloads not acceptable together with a print out of e e C l C k S l g n O u t the ID VERIFICATION SERVICE form to a participating Post Office branch before 17 07 2014 After this date you will need to resubmit a new application Payment requirements are specified on your ID VERIFICATION SERVICE form Payment Any payments required should be made Please be aware this service is not available at all Post Office branches A list of participating Post a t t h e Po st Offi C e O n C e t h ey h ave ve r j fi e d yo u r D Office branches can be found at postofficelocations tmgcrb co uk Please Note To find the nearest Post Office to you that does this and how to use this service click the relevant button below Post Office Branch Finder Instructions Back to Contents OnlineDisclosures Formerly TMG CRB a GBGroup solution GBGroup USING IDENTITY INTELLIGENTLY Post Office Branch Finder Enter the address details you want to find the nearest Post Office branch to Click on P
32. using our online service Back to Contents OnlineDisclosures GBGroup Formerly TMG CRB USING IDENTITY INTELLIGENTLY Forgotten sign in details From the main website if you have forgotten your sign in details click Forgotten sign in details OnlineDisclosures Fanmerty TAG CAE GBGraup saluti Enter the email address you used for login an Forgotten Sign In Details press the Reset your password button Enter your email address below You will receive a password update link via email You will then be sent a link to reset your password Email address Reset your password Cancel password reset Back to Contents Formerly TMG CRB a GBGroup solution USING IDENTITY INTE OnlineDisclosures GBGroup How do I make a payment without a PayPal account Choose a way to pay Click Pay with a Credit Debit card Pay with my PayPal account Log in to your account to complete the purchase Email Back to Contents OnlineDisclosures GBGroupe Formerly TMG CRB a GBGroup solution USING IDENTITY INTELLIGENTLY If you are still unsure about what to do you can call or email us L O A ji ar i i i SEGMENTS Rrra gt Helpdesk Telephone 0845 251 5000 Opening Times 8 30am to 5 30pm Monday to Friday Email onlinedisclosures gbgplc com Back to Contents
Download Pdf Manuals
Related Search