Installation & User Guide
Contents
1. 1 status Green LED 24 GSM Module 2 status Green LED 25 1 Neatly locate and mount the GSM Route BRI in the agreed position using the fixing template Ensure that the wall is flat and the chassis is not bowed or misaligned 2 Connect the Safety Earth Ground ISDN customer side B1 Red LED 22 ISDN customer side B2 Red LED 23 ISDN network side B1 Red LED 20 ISDN network side B2 Red LED 21 3 Connect Antennae see figure 1 page 6 Signal strength Module 1 LED 18 4 Insert SIM cards into the SIM holders see figure 2 page 8 Signal strength Module 2 LED 19 Power LED Sequence 1 Power up the unit When power is connected the amber LED 3 will be lit During the first 15 seconds the GSM Route BRI will auto detect if an ISDN circuit is available and what protocol it is set for Point to Point or Point to Multi Point then it will reset the unit with the correct settings When the GSM Module s are connecting to a network its status LEDs 24 amp 25 will produce long flashes 600ms 600 ms On Off If the GSM module has no SIM card inserted its status LEDs 24 or 25 will flash SOS on its associated LED When a GSM module has logged onto a network its status LEDs 24 amp 25 will produce short flashes 75ms 3s On Off If the Basic Rate ISDN interface is activated the status LEDs 20 amp 21 will produce short flashes 75ms 3s On Off When the Terminal Equipment Interface is activated the status LEDs 22 amp 23 will2. no 1999 S EC on radio and telecommunication terminal equipment TelecomFM May 2003 z liant AE63 complian Signad ost h Roger Lewington Guarantee The GSM Route BRI is supplied with a 1 year return to base warranty which covers any defect in manufacturing and design No other warranties whatsoever are given If a faulty unit is required to be returned within the terms of the warranty a completed Returns Form p 13 should be attached and returned with the faulty unit TelecomFM shall accept no liability for any error or damages of any kind resulting from the use of this document or equipment it relates to No responsibility is assumed by TFM for the use or reliability of the GSM Route BRI when used in a situation or with other equipment not supplied or specified by TFM The wording in this document may change from time to time Please refer to the TelecomFM web site www telecomfm co uk for the latest release Document Control Document Control Date Version Change Authority April 2003 1 1 release of document CJH TB Dec 2003 2 Auto configuration added CJH TB Jan 2006 3 WEEE Directive symbol amp Added CH Updated Troubleshooting Guide Nov 2006 4 RoHS amp PCT symbols added CH Safe and Efficient Use Guidelines for Safe Use of the GSM Route BRI Please read this information before connecting the GSM Route BRI The instructions are intended for your safety Please foll
3. Installation amp User Guide ars Ee Pielecomin y iig Network Version 4 Nov 2006 1 Notices Package Contents Declaration of Conformity Guarantee Document Control Safe And Efficient Use Overview Intended Use Power Failure Mobile Signal Failure ISDN Signal Failure Power Supply Safety Instructions Standard Installation Positioning of the GSM Route BRI Antenna Configuration Tools Required Per Installation GSM Mother Board Locating GSM Route BRI Powering up L E D sequence Signal Strength Indicator Connecting the ISDN Connecting to Trunk Ports Cable Pin Outs Non managed GSM Route BRI Managed GSM Route BRI RWWWW ann n OT CONN Oo 10 10 11 11 12 12 Contents Standard Installation cont Service port tailoring of GSMRoute BRI Testing the GSM Route BRI Before Leaving Site Trouble Shooting Returns Form 12 11 Notices Package Contents The unit will be supplied with RJ45 Type connector A GSM Route BRI B Power Supply Unit C 2 x GSM Antenna for GSM Route BRI 2 or 1 x GSM Antenna for GSM Route BRI 1 D Unit Fixings E Fixing Templates F Installation Guide G Safety Earth cable SEG Safety Earth Ground H 1 x 2 meter RJ45 connection cable Declaration of Conformity Applicant TelecomFM Ltd Address 895 Plymouth Road Slough SL1 4LP Berkshire U K Product GSM Route BRI This equipment complies with the European R amp TTE Directive
4. cted Check ISDN circuit is live and connected Check terminal equipment is connected PBX 13 Returns Form Unit Serial No Date Of Installation Return Date Returned From Company Address Post Code Fault Details Returns Numbetr 2 222 2220202020202c2 ss ss ss eens 14
5. ed to determine the safe working distance from the Terminal during normal use The values stated are determined at the highest certified power levels in laboratory conditions Actual radiated levels during normal use may be well below this value This is because the RF transmitter is designed to work at minimum power where ever possible TelecomFM GSM Route BRI meets the legal requirements of ICNIRP encompassed within the following standards The GSM Route BRI complies with European standards EN 50383 2003 EN 50392 2002 and EN50385 2002 and with Council Recomendation 1999 519 EC relating to human exposure to RF energy In accordance with these standards and in order to maintain safe levels of exposure to RF Energy The GSM Route BRI and its antenna during use must be placed at a distance greater then 13 45 CM from the human body Overview Intended Use The GSM Route BRI is connected to the customer s ETSI standard basic rate ISDN terminal equipment and an ETSI standard basic rate ISDN network The GSM ISDN can also be configured to work on ISDN trunk ports where basic rate ISDN is not available The GSM Route BRI will auto detect if an ISDN circuit is present If GSM Route BRI detects that an ISDN circuit is not available the unit will be configured for this setting The GSM Route BRI will Auto detect Point to Point or Point to Multi Point On connection of an ISDN circuit The GSM Route BRI will direct outgoing calls either o
6. nstalled or maintained by qualified personnel who have been trained by TelecomFM or one of there certified representatives The GSM Route BRI should only be installed according to the instructions in this manual Do not attempt to connect the GSM Route BRI whilst the associated PABX is in use Do not attempt to install the GSM Route BRI during an electrical storm Use caution when installing or modifying ISDN lines when connecting to the GSM Route BRI The mains AC power socket or switched spur outlet should be installed near to the GSM Route BRI and should be easily accessible 7 Connect the power supply lead to the GSM Route BRI before switching on the power 8 Ensure that the GSM Route BRI is bonded to Safety Earth Ground using the earth cable provided see fig 2 page 8 Standard Installation Siting the GSM Route BRI Select a suitable location to install the GSM Route BRI in order to optimise the signal strength on or near an exterior wall close to a window on the top floor of the building at least 1 metre away from other sensitive electronic equipment The signal strength will be degraded if you install the GSM Route BRI antennae on walls that contain a large amount of wiring steel or metal construction material on walls with unusually thick masonry in metal buildings or in rooms with large areas of metal You must NOT install your GSM Route BRI outdoors expose the GSM R
7. on with the customer This will be the site record PROBLEMS GSM Route BRI will not power up Unit will not dial home over ISDN Unit will not dial home over GSM Unit will not route Misrouting problems No Incoming ringing One way transmission Noise Is Heard during calls Reception over GSM is Poor Not connecting to GSM trunks when Dialing out through PBX Green LEDs 24 amp 25 flash SOS RED LEDs 20 amp 21 not lit RED LED 26 flashing on off RED LEDs 22 amp 23 not lit GSM Route BRI Trouble Shooting Guide RECOMMENDATIONS Check the lead into the chassis Check the Power Supply Unit Check for mains power Check that the ISDN circuit is live Check that the SIMs are live Check Management Programming ISDN set to false with correct GSM number Check for confidence tone when dialing out Check programme with TFM help desk If applicable Check programming with Unmanaged local Programmer If applicable Verify programme with TFM help desk If applicable Force new download by dialing 0001 or 0000 If not managed check programming with Unmanaged local Programmer Check ISDN circuit is live Check respective network The GSM may be too close other electronic devices Check signal strength and location Check aerial installation and positioning Check that they are in the correct trunk group with cyclic hunting Check SIM card Check SIM is seated correctly in SIM holder Check programming Check ISDN circuit is live and conne
8. orts 3 If no connection to an ISDN circuit is required Connect the ISDN Trunk Port of the PBX to the GSM Route BRI TE RJ45 port using a straight through RJ45 cable The unit will reset after 15 seconds then automatically configure itself to this setting see figure 4 oO IN A CD oO IN A Jo IN NO ISDN TRACK Configuration TE to ISDN Trunk Ports Figure 4 11 Standard Installation Configuring the unit Programming Via a Local Digital Management Centre If Applicable ISDN circuit Connected 1 If the unit is to be remotely managed contact your designated Remote Management Center and inform them as to the template to be used When you initiate a call home either connect your ISDN phone to the TE port direct or access the PBX and proceed with the following Off hook Dial 0000 or Dial O 1 Only applicable if in the routing code On hook 3 This will dial the call home number that is in the configuration map 4 When connected the two Green Status LED s 24 amp 25 will flash intermittently indicating that data is being transfer to and from the device during transmitted data LED 25 the programming sequence LED 24 represents receiving data Once represents the programming sequence is complete the Green Status LEDs will return to reflecting the modules status Programming Using the Unmanaged Local Programmer If Applicable No ISDN circui
9. oute BRI to water or moisture i e basements or outbuildings expose the GSM Route BRI to direct sources of heat or cold e g air conditioning heaters or direct sunlight cover or place obstructions on or around the unit s antenna e Antenna e Configuration 330mm minimum distance between antennas GSM Raute BRI 2 only Antenna e to be a minimum distance of I metre from the I GSM Route BRI fee 285mm Figure 1 208mm If without a tape measure 330mm is just over 1 5 times the width of the unit and 1 metre is 3 5 times the length of the unit Standard Installation Tools Required The minimum tools required to carry out an installation of a single GSM Route BRI is as follows ISDN Test Telephone Screwdriver Power Drill RJ45 Crimp tool Pre Installation Prior to the commencement of installation work Check with the customer that 1 the supporting paperwork is correct 2 the ISDN circuit ports detailed on the paperwork is are correct 3 the customer is in agreement with the proposed siting of the GSM Route BRI 4 SIM cards are available for installation Antenna GSM Route BRI Motherboard connections ULP Port SIM Holder 1 GSM Module 2 Daughter Board GSM Module 1 SIM Holder 2 Mains Power Connector Earth point NT Por TE Ports Figure 2 Standard Installation LED Indication Status LEDs Locating GSM Route BRI Power status Amber LED 3 GSM Module
10. ow these guidelines If you have any doubts as to the units proper function or use please refer to the telecomFM user guide or contact TelecomFM customer services Recommendations for safe use of the product Do not expose the product to liquid or moisture Do not expose the product to open flames Do not attempt to modify the product Do not use the product near medical equipment without requesting permission from your treating physician or authorised medical staff e Do not use the product when in or around aircraft or areas showing the sign turn off two way radio e Do not use the product in an area where the potential explosive atmosphere exists Power Supply Connect the AC power supply adapter only to designated power sources Radio Frequency RF exposure and Specific Absorbsion Rate SAR The GSM Route BRI is a low power radio transmitter and receiver When turned on it emits low levels of radio frequency energy Governments around the world have adopted international safety guidelines ICNIRP International Commission on Non lonizing Radiation Protection and IEEE The Institute of Electrical and Electronic Engineers have developed guidelines to establish the permitted levels of radio wave exposure for the general population Specific Absorption Rate SAR is the unit of measurement for the amount of radio frequency absorbed by the body when using a mobile phone For GSM terminal equipment an MPE calculation is us
11. produce short flashes 75ms 3s On Off The signal strength on Module 1 is displayed on LED 18 See signal strength Indication The signal strength on Module 2 is displayed on LED 19 See signal strength Indication 10 Signal Strength Indication During power up LEDs 18 amp 19 will flash once every 6 seconds while looking for a base station After this time the LEDs will flash independently according to the signal received as below 0 1 flash poor signal strength 2 4 flash average signal strength 4 8 flash good signal strength For guidance purposes you require a minimum of two flashes If there is only one flash then you will need to adjust the antenna e or find a more suitable location for the GSM Route BRI Standard Installation Connecting the ISDN 1 Connect the customer s Terminal Equipment to the GSM Route Cable PIN OUTS BRI TE RJ45 port using a straight through RJAS cable 1 If you are required to make up straight through RJ45 cables the pin out are as below ISDN Configuration en gg NR rn ISDN Network Terminal Equipment Pin Number FIGURE 3 Connector A Connector B 1 1 2 If a connection to the ISDN network is required connect the standard basic rate ISDN to the GSM Route BRI NT RJ45 port using a straight through RJ45 cable The unit will reset after 15 seconds then automatically configure itself to the ISDN circuit see figure 3 Connecting to ISDN Trunk p
12. t Connected 1 If the unit is NOT remotely managed and has not been pre programmed you will need to locally program the unit Please refer to the Unmanaged Local Programming Guide or contact the distributor from who you brought it from 12 Service Port Tailoring of GSM Route BRI It is possible to change or confirm various parameters of the GSM Route BRI in Service Mode Subject to the Revision of Software Installed See Service Port Mode Documentation supplied with the product Testing the GSM Route BRI 1 Make an outgoing test call over module 1 Once Connected the Red Status LED corresponding to the channel being used will come on The Green Status LED for module 1 will come on showing that the call has been routed correctly A confidence tone will be heard at this stage 2 Make an outgoing test call over module 2 Once connected the Red Status LED corresponding to the channel being used will come on The Green Status LED for module 2 will come on showing that the call has been routed correctly A confidence tone will be heard at this stage 3 Make an incoming call to each GSM module Before Leaving Site Contact your local support center for a clear code If Applicable The support center will confirm that test calls have been made over each GSM Module Advise the Customer of their new GSM numbers Fill in all site documentation obtain an acceptance signature from the customer and leave a copy of the documentati
13. ver the Mobile Network or the ISDN network according to its configuration Incoming calls from the GSM network will be directed to the customer s terminal equipment Power Failure In the event of loss of power to the unit the ISDN lines connected through the GSM Route BRI will connect the customer s terminal equipment by means of a Metallic by pass mechanism Mobile Signal Failure In the event of the loss of the GSM network the unit may be configured to reroute the calls over ISDN ISDN Signal Failure In the event of disconnection from the ISDN network calls which were routed across the mobile network will continue to do so Power Supply The GSM Route BRI operates from a nominal 100 240v AC supply 47 63 Hz The Power Supply Unit PSU supplied with the GSM Route BRI is fully compliant with UL1950 TUV EN60950 BS7002 CSA22 2 Please ensure that you use the power supply reference part no KWM24F OX01 as supplied with the GSM Route BRI Warning Do not attempt to work on the GSM Route BRI with the mains connected Safety Instructions Failure to follow all instructions may result in improper operation of the GSM Route BRI and or the risk of electrical shock All installation personnel should consult the information contained in this manual before attempting to install this product All installation engineers should adhere to the following instructions The GSM Route BRI should only be i
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