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Fitting Instructions and User Guide SUPREME 150
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1. O wD D OD S S SA 04 09 ain i s Oy Sy I a an Figure 4 11 0 USER INSTRUCTIONS Once installed the filling and heating cycles of the Supreme are completely automatic To dispense water a suitable container having been placed under the outlet spout the tap handle should be pulled down and towards or pushed away from the user The water dispensed will at all times be boiling or close to boiling point so due caution must be taken when using the product especially if it is likely to be used by children aged or infirm persons The tap handle is spring loaded so that when released it will spring back to the off position no flow The Supreme is fitted with two indicators to give a visual indication of the unit s status ON Will be illuminated as long as the electrical supply to the Supreme is switched on READY When fully illuminated indicates that the stored water is hot enough to use If the store of hot water is completely withdrawn the flowrate from the outlet tap will reduce to the filling rate of the heater This slow flowrate allows the incoming water to be instantly reheated it does not indicate a fault with the water heater If the Supreme is not used for a few days the water may become stale In these instances it is advisable to draw off the contents and discard the water at least twice to remove the stale water This will ensure that freshly boiled wat
2. 2 1 The Supreme must be vertically wall mounted using the bracket supplied Special precautions may be required for the protection of children and or infirm persons 2 2 Figure 1 details the outside dimensions of the Supreme unit A template is supplied to aid positioning the heater It is recommended that the unit is positioned above a draining board If this is not possible consideration should be given to any spillages that may occur under the heater A drip tray is available as an accessory Heatrae Sadia Code No 95 970 123 The heater should be positioned at a height to suit the items being filled flasks pans cups etc This is likely to position the base of the unit 250mm above the work surface 2 3 Sufficient room should be left around the heater for access for maintenance and servicing The top should not be covered as this will reduce the efficiency of the Supreme 2 4 Ensure that the wall can support the full weight of the unit see TECHNICAL SPECIFICATIONS and that there are no hidden services electricity gas or water below the surface of the wall 2 5 Using the template mark the fixing positions and water and vent entry points Drill and plug the fixing positions Fix the mounting bracket to the wall using the two No 12 x 2 screws provided confirm suitability of all screws and plugs for use with the wall if unsuitable due to wall type provide alternative fixings 2 6 If rear entry services are to be used the necessary
3. For any faults that cannot be identified using the Fault Finding chart please contact the Heatrae Sadia Service Department telephone 0844 871 1535 fax 0844 871 1543 13 10 0 SPARE PARTS The following comprehensive list of spare parts is available for your Supreme water heater Please refer to the rating label on the right hand side of your heater before ordering to ensure the correct spare parts are obtained DO NOT REPLACE WITH PARTS NOT RECOMMENDED BY HEATRAE SADIA THIS WILL INVALIDATE YOUR GUARANTEE AND MAY RENDER 95 606 952 95 611 816 95 612 001 95 605 877 95 606 971 95 606 972 95 615 007 95 605 019 95 605 832 95 611 731 95 605 020 95 607 197 95 607 198 95 607 199 95 607 015 95 607 016 95 607 018 95 611 819 95 611 820 95 611 002 95 607 206 95 607 207 95 607 208 95 604 668 95 604 001 95 607 509 95 607 510 95 608 926 95 608 927 95 608 928 95 608 929 95 612 691 95 605 839 95 607 024 95 607 025 95 612 006 95 612 042 95 612 043 Element assembly 2 5kW incorporating start dry cutout s Primary Cutout vent BIDO aaa THE INSTALLATION DANGEROUS Element assembly sealing gasket Solenoid valve assembly Level sensor assembly 2 5ltr Model Level sensor assembly 5 0 7 5ltr Model Circuit board All Models Outlet tap headwork inc handle Outlet tap SIEM et
4. a ee 2 ee The quality name in water heating SUPREME 150 165 180 Fitting Instructions and User Guide INTRODUCTION Thank you for purchasing a Heatrae Sadia Supreme The Boiling water heater is manufactured to the highest standards and has been designed to meet all the latest relevant safety specifications This Heatrae Sadia water heater must be installed Sections 1 5 commissioned Section 7 and maintained Sections 8 9 by a competent person Please read and understand these instructions prior to installing your Heatrae Sadia water heater Following installation and commissioning the operation of the heater should be explained to the user Section 11 and these instructions left with them for future reference This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance COMPONENT CHECKLIST Before commencing installation check that all the following components have been supplied with your Supreme heater Wall mounting bracket No 12 x 2 screws 2 off No 8 x 1 screw 1 off No 12 x 2 wall plug 2 off No
5. holes for these should be prepared prior to hanging the unit onto its bracket 2 7 Remove the front cover by unscrewing the cover fixing screws bottom and top Hang the Supreme onto the wall mounting bracket Secure anchor point to the wall with the No 8 x 1 long screw provided 3 0 DIMENSIONS Fixing Bracket Fixing Point 250mm approx worktop Figure 1 MODEL DIMENSIONS mm a ae c INLET VENT INLET INLET iE VENT VENT ENTRY 150 150 510 1 J K 6 N CABLE FIXING FIXING BRACKET BRACKET BRACKET OUTLET ENTRY POINT POINT 152 0 59 88 5o 342 525 169 152 65 61 17 741 405 84 217 163 180 61 17 71 405 84 217 225 4 0 INSTALLATION WATER SUPPLY 4 1 Select appropriate push fit connector for chosen entry position Bottom entry water 15mm x 15mm 90 elbow Rear entry water 15mm x 15mm straight Note stainless or chromed pipes DO NOT provide secure connections with push fit fittings use copper pipe at joints 4 2 Push the connector fully home 28mm engagement onto the solenoid valve inlet spigot To remove a push fit connector the collar collet should be pushed towards the body of the fitting whilst pulling the connector off the pipe 4 3 If the inlet pipe run is horizontal and beneath the unit
6. 8 x 1 wall plug 1 off 15mm x 15mm straight push fit connector e 15mm x 15mm 90 elbow push fit connector TECHNICAL SPECIFICATIONS Electrical rating 2 3 2 5 kW 230 240V 2 5 Itr Nominal capacities Model 150 2 5 litres Model 165 5 0 litres Model 180 7 5 litres Weight full Model 150 8 4 kg Model 165 11 8 kg Model 180 15 4 kg Rated pressure OMPa_ 0 bar Minimum supply pressure 0 051 0 5 bar Maximum supply pressure 1 0MPa 10 bar Enclosure rated IP X2 A weighted sound pressure 70 dB level is below Nominal commissioning times minutes to temperature ready Supreme 150 16 Supreme 165 24 Supreme 180 32 1 0 IMPORTANT INSTALLATION POINTS 1 1 The Supreme stores and dispenses water at or close to boiling point at all times it is switched on Due caution must be taken when choosing a location for the product to minimise misuse Locate the unit over a draining board NOT over the sink or basin 1 2 Push fit connectors DO NOT grip chromed or stainless pipe 1 3 The Supreme is a vented water heater The vent pipe must never be blocked or obstructed it must be a minimum of 15mm outside diameter pipe Where the vent pipe length exceeds 3m the pipe diameter should be increased The vent pipe must be laid to a continuous fall and discharge in a safe visible position it must discharge via a tundish or finish a minimum of 20 mm above a draining board The vent pipe material must be capable of conveying
7. boiling water The vent pipe must never be connected directly to a soil pipe 1 4 Wherever possible the Supreme should be supplied directly from a rising main If fed from a cold water feed cistern the cistern must comply with the Water Regulations Guide clause R27 2 It should be noted that water quality may be reduced when supplied from a cistern and additional forms of water pretreatment may be necessary 1 5 In hard water areas heated water will produce limescale which will be deposited within the heater If this is not regularly removed it will impair the operation of the heater Where rapid and excessive scale build up is likely to occur the use of a proprietary scale reducing device may be beneficial 1 6 The installation must be carried out in accordance with the relevant requirements of e The appropriate Building Regulations either The Building Regulations The Building Regulations Scotland or Building Regulations Northern Ireland e The Water Fittings Regulations or Water Byelaws in Scotland 1 7 The Supreme will adjust for ambient room temperatures of between 1 C and 40 C 1 8 When not in use care must be taken to prevent it freezing if thought to be frozen it must not be switched on It must be left to thaw and must then be thorougly inspected to ensure it is totally thawed and undamaged 1 9 The unit is not suitable for installation in an area where a water jet could be used 4 2 0 INSTALLATION MOUNTING
8. ch ON The calibration sequence will reset Wait for the READY indicator to remain illuminated 7 6 The unit is now ready to use however it is recommended that the first few fills be drawn off and discarded to ensure the freshness of the water 7 7 The tap sealing washer pressure has been already set If the tap drips after commissioning adjust the spring tension so that the handle is just loose a Remove the tap bezel after removing the two screws securing it Note to remove the bezel the handle will have to be operated This will cause water to discharge from the outlet b Tighten the tap headwork nut turn clockwise until the handle is just loose Replace bezel and securing screws Note excessive adjustment will dismantle the tap if heated this would result in the uncontrollable release of boiling water 7 8 Check for leaks 10 8 0 MAINTENANCE NOTE Maintenance must be carried out by competent persons Competent i e trained experienced qualified Disconnect the electrical supply before removing the cover WARNING electronics control by switching N neutral in some instances neutral terminations will be at 230 volts with respect to earth Maintenance instructions are available from the Heatrae Sadia Ser vice Department Telephone 0844 871 1535 Fax 0844 871 1543 8 1 The Supreme incorporates an electronic scale conditioning function which will reduce the rate of scale deposition in hard water areas However
9. e aaa Outlet tap cup SEALs sesane N OO O 10 Bezel for tap amp COVET aris accros 6 17 001161 5 00105 06079 11 Cover assy amp screws 2 5ltr Model Cover assy amp screws 5 0ltr Model Cover assy amp screws 7 5ltr Model 12 Steam condenser assy 2 5ltr Model Steam condenser assy 5 0ltr Model Steam condenser assy 7 5ltr Model 13 Condenser sealing gasket 2 5ltr Model Condenser sealing gasket 5 Oltr Model Condenser sealing gasket 7 5Itr Model 14 07 7058 15 Manifold assy 2 5ltr sss Manifold assy SOM Manifold assy 7 5 5 16 001161 spout plastic tank 18 Push fit connector 15x15 straight eee 19 Push fit connector 15x15 elbow 20 Tank 2 5ltf Model ssiri Tank 5 0ltr Model vissiin Tank 7 5ltr MOQEN ida Sa 21 Tank drain amp seal sess 22 Start dry cutout element 23 Solenoid valve COil 24 Fitting kit 2 5ltr Model 25 Fitting kit 50 7 5ltr Model 26 Wiring harness 4 WaYy sss 27 Wiring harness complete 2 5ltr Model Wiring harness complete 5 0 7 5ltr Model 14
10. eck water supply Check operation of solenoid valve Check supply Check operation of solenoid valve Check level system earth Check connections to electronic Increase inlet pressure 9 0 FAULT FINDING YOUR HEATRAE SADIA SUPREME SHOULD GIVE TROUBLE FREE OPERATION HOWEVER SHOULD A FAULT OCCUR THE TABLE BELOW SHOULD ALLOW MOST FAULTS TO BE IDENTIFIED FAULT FINDING SHOULD ONLY BE CARRIED OUT BY A COMPETENT PERSON POSSIBLE CAUSE If no water or heat no power to unit If hot water available no power to indicator diodes If ON indicator not illuminated no power to unit If READY light flashing water supply not turned on Solenoid fault Low water pressure If ON indicator not illuminated no power to unit If READY light flashing water supply not turned on Solenoid fault 4 Low water pressure Element fault If no water or heat no power to unit If hot water available no power to indicator diodes If ON indicator not illuminated no power to unit If READY light flashing water supply not turned on Solenoid fault Low water pressure Solenoid valve fault Level sensor fault Electronic control fault Low water pressure SYMPTOM No indicator lights Unit does not fill on commissioning Unit does not heat on commissioning No indicator l
11. ed of at a Local Authority Recycling Centre 17 Notes 18 Notes Spares Stockists For the fast and efficient supply of spares please contact the stockists 0844 871 1535 0844 871 1543 heatraesadiaservice heateam co uk 36 00 6035 Issue 1 Service Email listed below Electric Water Heating Co 2 Horsecroft Place Pinnacles Harlow Essex CM19 5BT Tel 0845 0553811 E Mail sales ewh co uk SPD Units 9 amp 10 Hexagon Business Centre Springfield Road Hayes Middlesex UB40 Tel 020 8606 3567 Parts Center Tel 0845 270 9800 www partscenter co uk Newey amp Eyre Specialist Products Division Please contact your local branch UK Spares Ltd Tower Lane Warmley Bristol BS30 8XT Tel 0117 961 6670 William Wilson Ltd Unit 3A 780 South Street Whiteinch Glasgow G14 OSY Tel 0141 434 1530 Advanced Water Company Ltd Unit DS Enterprise Way Vale Park Evesham Worcs WR11 1GS Tel 01386 760066 HEATRAE SADIA aaa ea a ee The quality name in water heating Heatrae Sadia Heating Hurricane Way Norwich NR6 6EA www heatraesadia com A division of BAXI GR 2009
12. ensure it does not prevent access to the case screws 4 4 Connect the inlet pipe to the push fit connector ensuring it is fully pushed home 28mm engagement After connection DO NOT make soldered joints in the pipework close to the heater as the heat may damage the connector or the water heater itself 4 5 A WRAS listed isolating valve should be fitted to the cold supply to facilitate servicing the heater 4 6 Push fit connectors are supplied to allow either bottom or rear entry of services see figure 2 If a combination of entry points are required an additional connector will be required as follows Bottom inlet rear vent 15mm x 15mm elbow Heatrae Sadia part no 95 607 510 Rear inlet bottom vent 15mm x 15mm straight Heatrae Sadia part no 95 607 509 Bottom entry Rear entry Vent Inlet Figure 2 5 0 INSTALLATION VENT PIPE 5 1 Select appropriate push fit connector for chosen entry position Bottom entry vent 15mm x 15mm straight Rear entry vent 15mm x 15mm 90 elbow 5 2 Push the connector fully home 28mm engagement onto the vent pipe connection 5 3 Connect the vent pipe to the push fit connector ensuring it is pushed fully home 28mm engagement Refer to the vent pipe requirements detailed in IMPORTANT INSTALLATION POINTS If a bottom entry vent pipe is used the pipe must terminate below the unit in a safe visible position After connection DO NOT make soldered joints in the pi
13. er is used to make your drinks etc Similarly if left unused it is possible that some scale residue will collect in the outlet tap This will cause the outlet water to appear milky for a short while If this condition occurs it is recommended that the first few cups are drawn off and discarded 11 1 11 2 11 3 11 4 11 5 11 6 11 7 16 GUARANTEE This Supreme water heater is guaranteed for a period of two years from the date of purchase provided 1 The unit has been installed in accordance with these instructions and all necessary inlet vent and electrical connections have been fitted correctly 2 Any valves or controls are of Heatrae Sadia recommended type 3 The unit has not been tampered with and has been regularly maintained as detailed in the maintenance instructions 4 The unit has been used only for heating potable water 5 It has been installed in the UK The unit is not guaranteed against damage by frost or due to the build up of scale Please note that if Heatrae Sadia personnel or agents are requested to descale a unit this work will be chargeable This guarantee does not affect the statutory rights of the consumer The policy of Heatrae is one of continuous product development and as such we reserve the right to change specifications without notice ENVIRONMENTAL INFORMATION This product is manufactured from many recyclable materials At the end of its useful life it should be dispos
14. ights Unit does not fill on commissioning Water flows from vent and primary cutout activates 12 ACTION 1 Check continuity 6Kohms at 100 C 100Kohms at 25 C 2 Check connections to electronic control Replace if necessary 3 Descale unit Ensure tap headwork nut correctly adjusted Remove and clean as necessary Replace tap seal Clean tap outlet Clean tap outlet Remove and clean as necessary won gt JA UN Replace tap seal Empty and allow to refill before use Clean with a stiff paint brush 1 Descale the pocket surface amp unit 2 Check values 5Kohms at 100 C 100Kohms at 25 C 3 Check values 5Kohms at 100 C 100Kohms at 25 C POSSIBLE CAUSE 1 Control thermistor fault open circuit 2 Electronic control fault 3 Scale build up 1 Incorrect spring tension Scale debris under tap seal Damaged tap seal Scale on tap outlet spout 2 3 4 Scale on tap outlet spout 1 2 Scale debris under tap seal 3 Damaged tap seal Unit left unused for several days Dirt around handle pivot 1 Control thermistor pocket has a covering of scale 2 Control thermistor out of calibration 3 Steam thermistor out of calibration SYMPTOM Steam from vent pipe and primary cutout operates Drips from outlet Water runs on when tap released Stale taste to water Tap sticks open Water consistently cooler than when new
15. pework close to the heater as the heat may damage the connector or the water heater itself 6 0 INSTALLATION ELECTRICAL REQUIREMENTS 5 1 This appliance must be earthed 5 2 The installation supply cable and circuit protection must conform to the latest BS7671 Requirements for electrical installations IEE Wiring Regulations 5 3 The appliance must only be connected to a 230 240 V ac supply A double pole isolating switch with a contact separation of at least 3mm in both poles must be incorporated in the electrical supply The supply should be fused 13Amp If the Supreme is to be unused for significant periods of time running costs can be reduced by switching the unit off It is recommended that this is done automatically by incorporating a suitable timeswitch in the supply to the unit The use of a accessory No 95 970 124 is recommended The timeswitch can then be set to switch the unit on for a suitable period to allow it to heat up before it is next to be used NOTE A timeswitch must be capable of switching 13 Amps resistive load P UPPER LOWER SENSOR SENSOR WIRING SCHEMATIC 2858 EARTH EARTH ELEMENT A H N A gt w S 11 La SOLENOID J VALVE 2 6 O 1 UPPER LEVEL SENSOR O LOWER LEVEL SENSOR gt m STEAM THERMISTOR 5 s M WATER THERMISTOR 2 6 PRIMARY aa 7 A T eo
16. some deposits may still occur in the storage tank these should be periodically removed 8 2 The amount of usage of the unit will also determine the quality of scale build up A regular inspection of the tank every 6 to 12 months will provide longer life of the product and optimum performance removal of the steam plate assembly will give acess to the storage tank 8 3 The front cover and spout will require a periodic wipe to clean any marks splashes from use 11 ACTION connected and switched on and that primary cutout has not operated 4 way plug connected and switched on and that primary cutout has not operated replace if necessary connected and switched on and that primary cutout has not operated replace if necessary replace connected and switched on and that primary cutout has not operated replace if necessary Replace if necessary connections control Replace if necessary Check power supply is correctly Check connections to indicators at Check power supply is correctly Check water supply Check operation of solenoid valve Check supply Check power supply is correctly Check water supply Check operation of solenoid valve Check supply Check element continuity If faulty Check power supply is correctly connected and switched on and that primary cutout has not operated Check connections to indicators at 4 way plug Check power supply is correctly Ch
17. ue i A SCALE oO i Z CONDITIONING lt FIELD WINDING W H AT TEMP LED ANODE y c AT TEMP LED CATHODE jl I POWERON LED ANODE j POWER ON LED CATHODE NI 1 TERMINAL BLOCK Figure 3 5 7 0 COMMISSIONING 7 1 The electronic control system of the Supreme has a self commissioning and calibration function Once the heater is installed and all services have been connected the unit should require no further adjustment before use 7 2 Check that all electrical water and vent pipe connections have been made and are secure 7 3 Replace the cover and secure with the fixing screws Ensure the tank discharge tube is centrally located in the outlet spout Turn on water and electrical supply 7 4 The READY indicator will flash to indicate the unit is in its self commissioning mode The water in the unit will not be hot enough to use at this stage DO NOT DRAW ANY WATER OFF WHILST COMMISIONING 7 5 The READY indicator will continue to flash until the unit has reached boiling and has self calibrated At this point the READY indicator will remain illuminated If for any reason the calibration procedure is interrupted it will restart after a short delay but may result in the calibrated temperature being too low If this occurs switch the electrical supply OFF for several seconds and then swit
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