95EN/85EN/65EN USER'S GUIDE HARDWIRED CONTROL PANELS
Contents
1. 16 16 Using 17 WIS QUEUING Tro bleshooting Setting the System with Zones Active OVEIVIOW se Single Error Tone Dee Dah Dee Dah Alert MESSAGES Introduction This guide describes how to set and unset your intruder alarm system It also describes how to silence the sounders in the event of an alarm and reset the system ready for use again For more complex tasks or if you need to know how to program the system please read the Manager s Manual To ensure problem free operation discuss the system with your alarm company or system manager before operating it About the Alarm System The system comprises several components such as keypads and sensors linked to a control unit The control unit is hidden out of sight and may be connected to an external sounder and strobe light to give an audible or visible alarm The control unit may also be connected to a remote Alarm Receiving Centre ARC The ARC is responsible for calling the police as a result of an alarm and acts as2. 1 Press the appropriate button on the telecommand The internal sounders give the exit tone and the keypad display shows the usual exit messages 2 Leave by the exit door and make sure it is closed properly At the end of the exit time the exit tone stops and the selected partition s is set If you hear an error tone to inform you that a zone is still active you may be able to carry on setting See page 19 1 Enter by the designated entry door 2 Press button 4 on your telecommand The system unsets At this point the system displays the standby screen Note that the telecommand may be programmed to unset some partitions but not others Troubleshooting Setting the System with Zones Active Overview If you try to set the system with one or more zones active the control unit will EITHER stop setting and make the internal sounders give a single low error tone to draw your attention to the display OR cause the internal sounders to give a high repeating pair of tones to tell you that it cannot set and will start an alarm at the end of the exit time Single Error Tone 1 system gives a error tone and Are In Error suspends the exit procedure 2 The display then scrolls through the 2002 Active active zones 3 Investigate why the zones are active 2001 Active and rectify the cause See notes 4 When all zones are ready the display PRESS ENT TOCSET shows the message opposite Press to
3. option 7 2 1 Enter your user code or present your proximity tag to the keypad The bottom line of the display shows the partitions that you have access to and which ones of these are set and unset In this example you have access to partitions A1 A2 and A3 but only partitions 1 and 2 are set Press to see partitions in other ranges You can now do one of the following To Unset all Partitions Press This unsets all the partitions that are shown as currently set To Set an Unset Partition Press the number of an unset partition for example press 3 to set partition see page 8 To Unset a Single Partition Press the number of a set partition for example press 2 to unset partition 2 The display shows the partition you have chosen to unset If you want to select a different partition use the 2 or W key Press to see partitions other ranges The bottom line shows the partition s name if the system manager has given it one Press to unset the selected partition 11 To Unset Partition Block Press 9 eT SE Press 3 or to select the Block you Unset Block 2 The display shows the block you have chosen to unset Press to unset the selected block 12 Silencing an Alarm If an alarm has occurred and you want to silence the sounders 1 Enter your user code or present your proximity tag This silences both the internal and external sound
4. 95EN 85EN 65EN USER S GUIDE 95 85 65 HARDWIRED CONTROL PANELS COOPER Security Contents 1 About the Alarm System 1 User Codes and Proximity 2 2 KEV DAS Sess hitch ETATE 2 3 cad ene eed 4 4 Operating your Alarm System 5 Setting Your Alarm 2 4 5 Setting Additional Partitions ccccccccssccccsseeessseeeesseeeesseeeecseeesesseeessneeeseneeeeses 8 Setting Partition BIOCKS 9 Unsetting Your Alarm 10 tees 13 Resetting the 4 1400000 14 Obtaining Remote Reset 15 16 Special 5
5. E 2 The lid of the external sounder has been removed You may not be able to set your system until the fault is cleared Contact your alarm company One or more zones failed during a test routine started by your alarm company You can still set and unset your system but you should contact your alarm company The display shows this message when a zone s tamper circuit has been activated Contact your alarm company An engineer code or remote reset code needs to be entered to reset the system See CALL ENGINEER TO RESET SYSTEM You need to contact an Alarms Receiving Centre for a remote reset code see page 15 Other Messages The alarm system needs a routine 12 00 Sun 01 JAN maintenance visit You can still set and unset the system but you should contact the alarm company RELEARN REQUIRED The hardware configuration of the alarm 22 00 Swm 0b system has changed You may not be able to set the system This message appears when a keypad is KEYPAD LOCKED locked out after too many invalid code entries After five minutes the message clears and the keypad unlocks itself The control unit has auto set feature Sien ee that sets and unsets specified partitions at pre defined times The keypad shows this message one minute before the partitions are scheduled to set and the internal sounders give a chime every ten seconds to warn you to leave the area If you have the appropriate user code you can d
6. a filter to prevent false alarms reaching the police If your system is connected you must fully understand how to operate the alarm system to avoid false alarms Too many false alarms may result in the police refusing to respond to your alarm system 1 The footnotes at the bottom of some pages are there to help the Installer or the system manager User Codes Proximity Tags Telecommands Keypads 1 Engineer option 47 2 To operate the system you must have numeric user code or a plastic proximity tag A user code is a unique 4 or 6 digit number assigned to you by the system manager You must key in the code at the keypad every time you wish to operate the system Alternatively you may have a proximity tag a small slip of plastic containing a radio transmitter To use the tag hold it up to the keypad no more 100mm away Once you have keyed in your user code or presented your tag the keypad display will guide you in what to do next A telecommand is a remote control device that you can use to set and unset partitions or the whole system without using a keypad See page 17 for more details Your alarm system will have at least one and possibly more keypads located around the premises From the keypad you can set and unset the alarm system and also program and test it The keypad may also include a proximity tag reader which allows you to use a tag in place of an access code Key
7. ave the Premises and Complete Arming System Setting Leave by the designated exit route The internal sounder gives a tone to warn you that the system is setting Note that the installer may have disabled the Close the final door and press the exit terminator button if fitted When the internal sounder stops the 17 31 Sun 01 JAN system is set If the exit tone changes to an alarm tone refer to page 13 Zones may have been omitted from setting 1 Engineer option 22 Silent Set 2 User option 1 or 2 1 Setting Additional Partitions If the system already has one partition set and you want to set another partition 1 At the keypad enter your user code or 17 30 Sun 01 JAN present your proximity tag ENT Unset System 2 The bottom line of the display indicates the partitions that you have access to and which ones of these are set and unset In this example you have access to partitions A1 and A2 but only partition A2 is set 3 Press the numeric key corresponding to the partition you want to set For example press 1 to set partition 1 4 Press and follow the remaining prompts If you need further details please refer to page 6 Note Your system may be set up so that you must unset one partition before you can set another this usually applies in domestic installations Ask your system manager or the alarm company for details 1 User option 8 1 8 Setting Partition Blo
8. cks BANNER TEXT 17 30 Sun 01 JAN Set Partition Set Block 1 Set Block 2 At the keypad enter your user code or present your proximity tag Press Press want 9 or 2 to select the Block you Press promp and follow the remaining ts If you need further details please refer to page 6 Unsetting Your Alarm System To unset the alarms system go directly to the keypad and follow the instructions in one of the two sections depending on whether the internal sounder is making a sound If the internal sounder is making a sound 1 If the internal sounder is making a tone 2824 see the message shown opposite then you have started the entry timer for example by triggering a detector that monitors your Final Exit area The tone will continue until you have unset the system The control unit starts an alarm if you do not enter a code or present a tag before the entry timer expires 2 Enter your user code or present your proximity tag to the keypad The control unit unsets the system The control unit unsets those partitions assigned to your user code by the system manager Engineer option 23 External sounders may be delayed by 30 seconds if set in Engineer option 47 3 User option 8 1 10 If there is sound you have not started the entry timer ENT Unset System gt 1 8 gt 2 ee Unset Prtn A2 1 User option 8 1 2 User
9. e message shown opposite once you have reviewed each message Press to reset the system The ALERTS message should not appear again unless The condition still remains e g a mains failure e You need to call an engineer Aremote reset code is required see below Obtaining a Remote Reset Code RING A R C FOR REM RESET CODE Press ENT To Reset REMOTE RESET Quote gt 5820 1 Engineer option 25 2 Engineer option 47 3 Engineer option 74 You will see this display if you need to obtain a remote reset code from an Alarm Receiving Centre ARC To obtain and enter the remote reset code 1 2 Press E at this message Make a note of the displayed code The code may be 4 or 6 digits The top line of the display may have been customised by your alarm company Contact your ARC and quote the code The ARC will ask you for details of the alarm If there is no need for an engineer to visit the ARC will give you a remote reset code 15 REMOTE RESET Reply gt 0002 4 Key inthe remote reset code The display changes as you key in the first digit of the reset code as shown in the example on the left 5 Press when the code is complete Other Operations Special User Codes Panic Alarm at Keypad 1 User option 8 1 Engineer option 45 25 16 Depending how your system is set up entering a user code may Generate a silent duress alarm to
10. elay setting by entering your user code and selecting the Defer Setting option Engineer on Site An engineer from the alarm company is on L200 Swn OL uii site and logged into the alarm system You can operate the system as normal The message clears when the engineer logs off SYSTEM IS BUSY Another user is accessing the alarm system PLEASE WAIT You cannot use the keypad until this message has cleared n 2 5 5 D 23 Sorry cannot set Aux X tamp open Sorry cannot set Bell box tamper Sorry cannot set Equipment faulty Sorry cannot set Zone in fault Sorry cannot set Panel lid tamper Sorry cannot set Mains Power off Sorry cannot set Phone line fault Sorry keypad Is locked out 4 Cannot set because of a tamper fault on auxiliary zone 1 Contact the alarm company Cannot set because of a tamper fault on the external sounder Contact the alarm company Cannot set because of a fault from one or more system components shown Contact the alarm company Cannot set because of a fault from one or more zones shown Press to show the zone in fault Contact the alarm company Cannot set because of a tamper fault on the control unit Contact the alarm company Cannot set because there is no mains power at the control unit Either clear or report the fault Cannot set because of a line fault from the remote signalling device Either clear or report the fault T
11. ers If your user code has no access to the partition that is in alarm using your user code or proximity tag silences external and internal sounders but does not reset the strobe or other outputs 2 The display temporarily shows details of 01 53 Sat 01 Jan the alarm including the zone that caused the alarm if appropriate and the time and date 3 The display shows an ALERTS 01 53 Sat 01 Jan message You must reset the system as described on the next page 13 Resetting the System ALERTS 17 38 Wed 16 MAR 0001 Faults ENT To Scroll ALARM 0003 08 13 45 01 01 Resetting the system lets you review the alerts that have taken place and clear the ALERTS message from the main display In some cases you may not be able to set your alarm system until you have reset it Any user can silence the sounders and review the alert message but some alarms may require an engineer or remote reset code page 15 to reset the system The keypad sounder may emit a warning chime every minute if the system needs to be reset To reset your alarm system 1 Enter your user code or present your proximity tag when you see the ALERTS display 2 display shows how many alert messages there are one in the example on the left 3 Press to view each message in turn see page 21 for details amp You press 9 to stop reading the alert messages if you wish Press ENT To Reset 4 You will see th
12. f 17 30 Sun 01 JAN At the keypad key in your user code or present your proximity tag If you change your mind you can press Esd to exit without setting the system Set Partition 2 Choose Partitions The bottom line of the display uses a character to show the partitions you can set In this example you can set partitions A1 and A2 but not partitions 8 Press repeatedly to see each range of partitions 1 Your user code settings User option 8 1 determine the partitions you can set To Choose All Partitions Full Set If you want to set all your partitions press and leave the premises see the next page To Choose One Partition If you want to set only one partition press the numeric key of the partition to set For example press 2 to set partition 2 The top line of the display shows the partition you have selected If you want to select different partition use the or key The bottom line shows the partition name if the installer has added it Press to set the selected partition Leave the premises see the next page You will see a message if zones have AIL CES NOLIN been omitted User option 1 or shunted ENT to Set With User option 2 Press and leave the premises see the next page 1 Sets all partitions assigned in User option 8 1 providing they are also in Engineer option 25 9 ENT Key Sets Using User option 7 2 6 Exit Now 3 Le
13. he keypad has been locked out of the system usually from a keyswitch and cannot be used by any users Notes 25 Cooper Security Limited 2010 Every effort has been made to ensure that the contents of this book are correct However neither the authors nor Cooper Security Limited accept any liability for loss or damage caused or alleged to be caused directly or indirectly by this book The contents of this book are subject to change without notice All trademarks acknowledged Printed and published in the UK Part No 11793620 26
14. indicate that you are being coerced into gaining access Generate a full panic alarm Isolate shunt zones Entering the code again reinstates the zones If the installer has enabled keypad panic alarms pressing keys 1 and 3 generates a panic alarm Using A telecommand is a small remote control that you can attach to a keyring The telecommand has four buttons and a small light that glows when the telecommand transmits a signal When delivered from the factory three of the buttons are dedicated to setting partitions and the fourth to unsetting all partitions 1 Button 1 set partition s 2 Button 2 set partition s 3 Button 3 set partition s 4 Button 4 unsets all partitions 5 Transmit LED light emitting diode The alarm company programs the system to recognise individual telecommands they all have a unique electronic identity Your system manager can program buttons 1 to 3 to set different partitions and button 4 to unset specific partitions rather than all partitions If your system manager gives you a telecommand make sure that you understand the function of each button Note that you must hold down a button for at least two seconds to operate the telecommand This delay is intended to stop the telecommand being activated accidentally while in your pocket 17 Setting Unsetting 18 Make sure the system is idle Secure all your windows and doors
15. ng of the messages that you might see when resetting the system page 14 Contact your alarm company if there are problems you cannot resolve ALARM 0005 A zone alarm has occurred The display 08 13 45 01 01 shows the zone number together with the time and date PSTN LINE FAULT The communication device fitted to your 12 00 Sun 01 JAN alarm system is reporting a fault on the telephone line You may not be able to set your system until you clear the fault AC Mains Fault There is no mains power to the control unit and the alarm system is running on its standby battery You may not be able to set your system until the power is restored If the fault persists the standby battery will eventually run flat Battery Fault The standby battery has developed a fault or is disconnected You may not be able to set your system until the fault is cleared Contact your alarm company PANEL LID TAMPER The lid of the control unit has been 08 13 45 01 01 removed You may not be able to set your system until the fault is cleared Contact your alarm company AUXILIARY X TAMP The lid of an auxiliary device fitted to the 12 00 Sun 01 JAN control unit is open You may not be able to set the system until the fault is cleared Contact your alarm company 21 BELL TAMPER 12 00 Sun 01 JAN TEST CCTS FAILED 12 00 Sun 01 JAN 0001 Office Window CALL ENGINEER TO RESET SYSTEM Reset Required RING A R C FOR REM RESET COD
16. pad Features 4 Keys 10 9 user codes or choose partitions to set Accept options shown on the display Esg Exit the displayed option without setting unsetting the system 5 Flap A protective flap Close to protect the keys when not in use 1 Engineer option 75 1 Display Normally shows the date time and a banner message chosen by your alarm company When you operate the system the display shows text to guide you alert messages and other system information The instructions in this guide often refer to the display 2 Green power indicator Glows steadily when power is present 3 Function indicator default this indicates that there is more than one alert message to reset page 14 The indicator can be programmed by an engineer to show other conditions W 8 Scroll to the next previous option Change the setting of the displayed option Menu operates only after entering user code See the Manager s Manual 5 Engineer option 34 by changing keypad output to follow an event other than Pending Zones The alarm system has a number of zones Each zone has a sensor such as a movement detector or door contact that is monitored by the alarm system control unit The control unit gives each zone a unique fo
17. re start the exit procedure Continue as normal To abandon the setting procedure without rectifying the active zones press 89 Your system may allow you to continue setting with some zones active You must ask your Installer which zones they are If you can leave those zones active press to continue setting If setting by telecommand press the button once more 19 1 system gives high rapid 2002 Active repeating tone and the display shows all active zones in turn Office door 2001 Active abandon the setting procedure without rectifying the active zones enter your user code again and press when you are prompted to unset the system 2 Investigate why the zones are active and rectify the cause 3 When all zones are healthy continue with the exit procedure If you cannot clear the zones by the end of the exit time and the system does not allow you to set with those zones active then 1 The internal sounder sounds the external strobe flashes and the display shows the message shown opposite 2 Enter your user code or present your proximity tag to silence the sounders then again to reset the system If your system is connected to an ARC then this alarm will not call the police You should ask your alarm installer to check the health of the zones that prevented you setting the system 20 Alert Messages This section gives the meani
18. ur digit number The installer can give zones names to remind you of their location Your alarm company has configured each zone to respond in a certain way when it is activated depending whether the system is set or unset For example zone with a movement detector may cause a full alarm when triggered while the alarm system is set Partitions The alarm company groups zones into partitions each of which can be set and Sales Office Accounts Office Partition 1 unset independently Workshop Your system may have up to 8 partitions A1 iti Wareh Partition A2 Partition a3 to To help you the system manager may have given them names that also appear on the display Manufacturing The alarm system manager gives users access to one or more partitions as needed You can set and unset only those partitions to which you have access The alarm company can also group partitions into blocks Your user code or proximity tag may be allowed to set and unset blocks of partitions Operating your Alarm System Setting Your Alarm System To set the system or a partition carry out the following steps 1 Identify yourself at the keypad 2 Choose the partition s you want to set 3 Leave the premises and complete setting First check that everyone has left all relevant areas and close all doors and windows securely You cannot set the system while a zone is active see page 19 BANNER TEXT 1 Identify Yoursel
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