SeNCit and SeNCit+ Installation & User Guide
Contents
1. T 25 Cascade Alerts o he enh Time 08 39 Get PC Time Set Clack Startup Message DN w OO Power Fail Alert ON w Mobile Network Clock Synchronisation PavG Ant deregistration Long Call in l a0 days Long Call to Message Recipient 1 write Settings Read Settings Read OK Network Sync ON Ww Confi gurat ion VY r Tools J gt Personalization Passcode 0000 Perzon Home Hame Location Postcode Location Als OK Message z Status Message ON Time to send message he o How often Daily C Weekly C Monthly ats ethings Ring Alerts Duration 5 Red LED Enable 1 SeNCit Personalisation 7 Regular All OK Message Settings 8 Clock Network Sync 9 Ring Alerts Duration 10 Red LED Control The SeNCit Configuration Tool allows the installer or user to adjust all the parameters within the unit to create a more effective monitoring system for each individual s differing circumstances 1 SeNCit Personalisation Personalisation Passcode Q000 Person Home Narme Location Postcode Location 10 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Passcode The SeNCit passcode should be changed to a four digit security code of your choice In this example 0000 has been changed to 1234 Remember your passcode as this will allow you to send messages to the SeNCit to check the status of the device as well as make configuratio2. i e hallway or landing see example below This will mean when no movement is detected there is highly likely to be a problem that needs investigation NB The SeNCit does not record images or video of the person being monitored Example Typical installation position SeNCit The SeNCit is configured using simple Windows based configuration software so that you can fine tune the system to best match different individual s lifestyle patterns and hence get the best results from the alerting system Please see our sample questionnaire on the SeNCit website support section which will help gather accurate information from individuals being monitored If a monitored individual is incapable of correctly answering these questions carers or relatives should be consulted or failing this we have some standard default settings which should cover most normal lifestyles To customise the system you can select up to three time periods morning lunch and evening to monitor movement within Should users find the settings are not quite correct upon using the system or if individual s circumstances change they can be adjusted at any time using the configuration software SeNd Technology Ltd SeNCit Installation User Guide V1 1 Morning Movement In the above installation perhaps a Bungalow or flat the SeNCit is fixed to the wall in the hallway A typical time period might be between 6am and 10am when you would expect an indivi
3. 2 PONOT OUD gee ee oe en eee ee emer me qty 1 3 SENCIT User Manual cs sicatciececesacsasictsesece ounnesacacboseiatocearncees qty 1 4 MicroUSB USB cable xs seccasactcctvcesaceasnseestiiia tiie sexeaterseees qty 1 5 Configuration Software CD s sesssssssesesssesssrrereseseresesreesesrereese qty 1 6 Wireless Accessories depending on model purchased About User Manual e This document describes Care Monitoring Device SeNCit s installation configuration and operation e tis very important to read User Manual before using the system Where you see this symbol you can remotely change the setting by sending a SMS POEME ig text message to an installed SeNCit device Please see the Remote SMS section at the end of this user guide SeNd Technology Ltd SeNCit Installation User Guide V1 1 Contents 1 General Usage Guide 1 1 Operation 1 2 Technical specifications 1 3 Main Functions 2 Set up Configuration and Installation 2 1 SIM Cards registering and inserting 2 2 Installing amp launching software 2 3 Connecting software to the SeNCit for configuration 2 4 Settings page 2 5 Parameters page 2 6 Wireless devices 2 7 Mounting the SeNCit 2 8 Testing the SeNCit 2 9 Typical alert messages 3 Security Mode 4 Remote SMS Configuration 1 1 Operation SeNCit is designed to be used indoors to check for regular movement patterns monitor room temperature power cuts night wandering and be used as a secur
4. SMS message alert The SeNCit will also alert when power is restored Night Wandering SeNCit can monitor or check on night movement During the night a carer especially a live in carer may want to be alerted if the individual being monitored gets up and potentially puts themselves and the carer at risk As such SeNCit can be configured to send an alert if the movement sensor detects a person passing by the sensor during your chosen night time period All OK Status Message A regular status SMS message can be sent on a daily weekly or monthly basis to confirm the SeNCit system is active and no alerts have been activated Security Mode When not being used as a care monitor SeNCit can be switched into security mode This is ideal when the home is left unoccupied for a period of time To switch the SeNCit unit into security mode one of the alert message recipients just needs to call the number of the SIM card in the SeNCit after a few rings SeNCit will terminate the call and activate security mode This will be confirmed by a SMS message Calling the SeNCit a second time will disable security mode and revert the SeNCit back to care mode Make sure all door sensors are in the closed position before you set security mode SeNd Technology Ltd SeNCit Installation User Guide V1 1 The SeNCit Plus model offers the following additional features Wandering via main doors Wireless door sensors can be added to the SeNCit unit to detect wh
5. alerts and can be used to monitor if the person has open the main door at night The standard door sensor message is sent Toilet Delay During the night you would expect visits to the toilet To prevent the night movement alarm being triggered during these visits a 10 minute delay is provided SeNCit will check that two movement detections are made passed the sensor during a 10 minute period and only is a second movement has not been detected within 10 minutes is the night movement alarm message sent To enable disable this feature please check uncheck the toilet delay box Alarm Text You can customize the alert text that will be sent by SMS text message here The message should describe the event and will be sent to all selected recipients after the end time has expired and no movement has been detected during this period Night Alarm Restore Interval This is the reset period before the night wander alert is reset This delay enables the carer to attend to their charge without repeatedly triggering the alarm 4 Temperature Alert Temperature Check Start Time 22 Night Time Disable EndTime oe foo Frost Protection E a a N High Temp degt S aa wae Seale aa Low Temp degl SeNCit can monitor the ambient room temperature around the device If the temperature rises above or falls below the adjustable set points the customizable SMS text message is sent Tip Age UK website recommends comfortable 20 SeNd Technology Lt
6. automatically Clock set automatically T Mobile Please check clock Clock NOT set Please set manually SeNCit will re synchronise its internal clock every 28 days to ensure the correct time 8 PAYG SIM Anti Deregister P yG Anti deregistration Long Call in days Long Call to Message Recipient 1 Some pre pay or pay as you go SIM cards may be de registered by the network if no calls or text messages are sent after a certain time This is usually 180 days but varies from network to network We would always recommend a low cost monthly contract SIM but where a pay as you go SIM card is used the SeNCit will make a long call to the first message recipient When this call is answered or picked up by the voice mail service this will count as a chargeable call and should prevent de registration 9 Ring Alert Duration General Settings Ring Alerts Duration z Red LED Enable You can adjust the length of time of the free ring alert by entering a value here This is a global setting for all ring alerts If you set this too high your voice mail or ansaphone may pick up the call This will then be a chargeable call 16 SeNd Technology Ltd SeNCit Installation User Guide V1 1 10 LED Indication General Settings Ring Alerts Duration amp Red LED Enable The red light that is visible behind the sensor lens can be switched off by un checking this box It is useful during installation for checking positioning of sensor
7. be sent to the recipients in turn from recipients 1 through to 5 until SeNCit receives an automatic SMS delivery report back from the recipient s phone to confirm the message has arrived If no delivery receipt is received within a short time the SeNCit will try recipient number 2 and so on until the message is delivered When a delivery receipt is received by SeNCit no further messages will be sent to remaining recipients Lack of delivery receipts can mean that the recipient s phone is switched off or not on the mobile network NB Not all mobile networks support the cascade feature in these circumstances SeNCit will default to sending alerts to all users concurrently 5 Startup Message Alert Message Configuration Send Alert to All ON w Cascade Alerts IFF Startup Message UN a Power Fail Alert ON w SeNCit will send recipients a SMS Message to inform them that the device is active and on the network The message format is a follows Alarm system SeNCit successfully started MD V6 01 05 Clock is 14 38 31 1 2011 Dependent on the SIM card and network the time and date is automatically set within the SeNCit unit Please check this is correct If the network does not set the time automatically then you will receive the following message Alarm system SeNCit successfully started MD V6 01 05 Clock is NOT Set Please set You will have to set the time and date This can be done using the configuration tool see secti
8. lens but thereafter you may decide to disable if it is a distraction or fascination to the individual being monitored and would be better unseen 11 PAYG SIM Anti Deregister P ayG Anti deregistration Long Call in days Long Call to Message Recipient 1 Some pre pay or pay as you go SIM cards may be de registered by the network if no calls or text messages are sent after a certain time This is usually 180 days but varies from network to network We would always recommend a low cost monthly contract SIM but where a pay as you go SIM card is used the SeNCit will make a long call to the first message recipient When this call is answered or picked up by the voice mail service this will count as a chargeable call and should prevent de registration 12 Write Read Settings button Write Settings Read Settings When you have made any changes to the configuration please Write Settings to send these configuration changes to the unit You will then see confirmation message Write OK in the Status Bar bottom left of screen Note If you click READ SETTINGS any changes you have not written to the connected SeNCit will be overwritten from the configuration already in the SeNCit unit 17 SeNd Technology Ltd SeNCit Installation User Guide V1 1 2 5 SeNCit Parameters We recommend you download the parameter questionnaire from our website so that you can interview individual being monitored or their carer relatives in order t
9. the SIM card number that will send the messages They can then store this number against a name within their mobile home phone i e SeNCit Mrs Jones See following page for list of SeNCit Care Alert Messages You should also have a response plan of how you are going to respond to alerts who are authorised key holders etc 31 SeNd Technology Ltd SeNCit Installation User Guide V1 1 2 9 Typical Alert Messages These can be customised using the Configuration software SeNCit Care Alert Messages Alert SMS Message Action Recommended Mrs Jones SLO 5BB No Morning Movement Detected Please Check Mrs Jones SLO6 5BB No Lunchtime Movement Detected Please Check Mrs Jones SL6 5BB No Evening Movement Detected Please Check Mrs Jones SL6 5BB Room Temperature LOW Please Check Mrs Jones SL6 5BB Room Temperature HIGH Please Check Mrs Jones SL6 5BB SeNCit Main Power Cut Alert Please Check Mrs Jones SL6 5BB SeNCit Battery Low Please reconnect to main power Mrs Jones SL6 5BB SeNCit Main Power is Restored Mrs Jones SL6 SBB SENCit Battery too low SeNCit will switch off Please check time and date when restored Mrs Jones SL6 5BB Night Movement Detected Please Check No movement has been detected by the SeNCit during the morning time period No movement has been detected by the SeNCit during the lunchtime period No movement has been detected by the SeNCit
10. 5VA power AN supply and must be approved by LTS EN6095901 standard External power supply is for internal use only i e inside a building and must be plugged into a AN standard UK 3 pin socket The main circuit should be protected by short circuit or over current protection The system must be used only with approved back up battery to avoid fire or explosion hazards Special care must be taken connecting positive and negative battery terminals completely you can do so by opening the cover and disconnecting the battery terminal A The device contains a back up battery and therefore if you need to switch the system off Noo Device is protected by a Fuse F1 type C1S 2 5A Blown fuse should not be replaced by the _user and should be returned to the supplier for attention ieee WARNING In order to avoid fire or explosion hazards the system must be used only with AN approved back up battery Special care must be taken when connecting positive and negative battery terminals b The WEEE Waste Electrical and Electronic Equipment marking on this product see right or its documentation indicates that the product must not be disposed of together with household waste To prevent possible harm to human health and or the environment the product must be disposed on in an approved and environmentally safe recycling process For further information on how to dispose of this product correctly contact the syst
11. SeNd Technology Ltd SeNCit Installation User Guide V1 1 SeNCit SeNCit and SeNCit Installation amp User Guide Installation guide V1 1 SeNCit Firmware V06 05 10 SeN Cit If you have any question please visit www sen cit co uk or call 01628 638557 Thank you for using SeNCit SeNd Technology Ltd SeNCit Installation User Guide V1 1 Products covered in the guide SeNCit kit includes main sensor unit wall mounting bracket amp screws UK Plug in power supply with 5m power lead PC Configuration application and USB cable UK Pay as you go SIM card unregistered SeNCit as above but including wireless peripherals i e wireless door sensor Safety Please read and follow these safety guidelines in order to maintain safety of the installers and users e SeNCit later referred to as the SeNCit the device or the system has a radio transceiver operating in GSM850 GSM900 GSM1800 and GSM1900 bands e Don t use the system where its GSM engine may interfere with other devices and cause potential danger e Don t use the system in the vicinity of medical devices e Don t use the system in hazardous environments e Don t expose the system to high humidity chemical environment or mechanical impacts e Don t attempt to personally repair the system Any system repairs must be done only by qualified safety aware personnel The system must be powered by power supply source which should not exceed 1
12. Systems either Win2000 XP Vista or Windows 7 Insert CD into your PC s CD Drive CD should perform an autorun routine If not please double click on the SeNCit set up icon exe file and follow the installation instructions You will be taken to Connection Screen as below 2 3 Connection Screen SeNCit Configuration Tool 1 Files File Manager amp Configuration SeN Cit amp mae Tools J 2 Connection Settings Parameters AF Devices Wireless Zones Configuration Tabs Turn OFF button Connect button Statusbar Connect button SeNd Technology Ltd SeNCit Installation User Guide V1 1 Click here to connect to your SeNCit unit ensure the SeNCit is powered ON and connected via the supplied USB cable You will see the software connecting in the status bar 5 When you have successfully connected you will be presented with the Settings page 2 4 2 Alert Message Recipients 3 SeNCit Internal Clock 4 Alert Control 5 Startup Message 6 Main power fail message 11 PAYG SIM Anti deregister 12 Write Read Settings Settings Screen SeNCit Configuration Tool Files a Connection Settings Parameters AF Devices Alert Message Recipients No Name Mobile Humber Jane Carer AA OOS Helen Neighbour A Te Home Phone AAT E2R OOO AFORE oomoo Alert Message Configuration SenCit Clock Settings SendAlertto Al ON M Date 2011 F los
13. age recipients can just call the SeNCit s mobile number from their authorised phones i e the phones that receive the alert SMS messages SeNCit will reject this call after a few rings and set the security mode ON You will receive a confirmation message as shown below Note If the mobile network s voicemail answers the call then just hang up the call as soon as you hear the voicemail message SeNCit security mode Mrs Jones SL6 5BB SeNCit Security Mode is now active Ring to disable Security mode has been activated No action required by calling Security mode cannot be set due to Check door are closed System disarmed Tamper 3 4 SeNCit door sensor position of and sensor are fixed to fault the door frame SeNCit Security Mode Alarm SeNCit security has detected Triggered Mrs Jones SL6 3EU movement in the secure zone Check or seek assistance No action required SeNCit is now in Care mode Mrs Jones SL6 5BB SeNCit Security Mode Deactivated Now in Care Mode Security mode has been de activated by calling During security mode if SeNCit detects any movement a warning SMS alert will be sent to all message recipients that have selected to receive SMS messages To disable security mode just call the SeNCit s mobile number a second time and again SeNCit will automatically reject the call after one ring and SeNCit will return to care monitoring mode You will receive a confirmation mess
14. age to confirm this action For more information and updates please visit our website as www sen cit co uk 34 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Remote _ JSMS Config 4 SeNCit Remote Configuration There are a number of settings that can be changed remotely just by sending one of the following SMS messages These messages can only be sent from one of the alert message recipient s mobile phones and must be sent exactly as shown including any spaces If you receive a message wrong syntax please check your message and try again You should also make a note of any changes you make remotely 1 Adding removing message recipients To add a message recipient send the following SMS message XXXX NR2 44NNNNNNNNNN where XXXX is the 4 digit passcode NR2 is the second recipient you can have up to five recipients NR1 NR2 NR3 NR4 amp NR5 4ANNNNNNNNNN is the telephone number of the recipient e g To add a new message recipient into position 3 you would send the following SMS 1234 NR3 447871234567 When sent correctly SeNCit will send back a confirmation message 2 Time amp Date Setting See section 2 8 3 Status All s OK message See section 2 8 4 SeNCit ON OFF You can disable the SeNCit completely by sending the following SMS message XXXX SENCIT ON XXXX SENCIT OFF e g 1234 SENCIT OFF When sent correctly SeNCit will send back a confirmation message 5 Night Movement ON OFF You can
15. as connected to the mobile network it will send a text message to Message Recipient 1 as follows Alarm System SeNCit successfully started 30 SeNd Technology Ltd SeNCit Installation User Guide V1 1 f Remote 2 8 Testing the SeNCit SMS Config Once you have installed the SeNCit unit you can test it by requesting a STATUS messages by sending the following text message to the SeNCit SIM card number PASSCODE INFO note the SPACE between PASSCODE amp INFO PASSCODE is the 4 digit number that you set using the configuration software Example 1234 INFO SeNCit will reply with one of the following SMS messages i e Mrs Jones SL6 3EU SeNCit Active Movement OK Door1 OK Door2 OK Temp OK Power OK Signal OK Clock is 09 59 11 2 2011 Mrs Jones SL6 3EU SeNCit Active Movement OK Door1 OK Door2 OK Temp OK Power OK Signal OK Clock is NOT Set Please set If you receive the second message you should set the clock either by using the Configuration software or by sending the following message PASSCODE YYYY MM DD HH mm note the SPACE between PASSCODE amp DATE and the SPACE between the DATE amp TIME Where cox owen ee oe ormon a mm Current Time Minutes 50 Example 1234 2011 02 12 18 50 SeNCit will reply with a message to confirm Date and Time are set 2011 02 11 18 50 Important You should inform all message recipients that the unit is active and give them details of the alerts they may receive and
16. ck Lunch Time Movement Start Time Ring Alert End Time 2 00 ns o Alarm Test No Lunchtime Movement Detected Please Check Evening Movement Start Time Ring Alert End Time q9 0 23 p0 Alarm Test No Evening Movement Detected Please Check 18 SeNd Technology Ltd SeNCit Installation User Guide V1 1 SeNCit has three daily movement zones which can be adjusted to suit the normal daily routines of the person being monitored Activating Zones Each Zone Morning Lunchtime amp Evening can be enabled using the ON OFF drop down box Homing Movement Ring Alert Adjusting Zone Times Each zone can be adjusted to suit the times of the person being monitored Start Time End Time e g If Mrs Jones get up and goes to the bathroom between 7am and 9am then you should set the Morning Movement Zone from 06 00 to 10 00 NB Time zones should not overlap Alarm Text You can customize the alert text that will be sent by SMS text message here The message should describe the event and will be sent to all selected recipients after the end time has expired and no movement has been detected during this period Ring Alert A Ring Alert will precede the SMS text Alert with a brief call to the recipients phone This can be useful to draw attention to critical alerts The recipient must also have checked the Ring box in the message recipient list within the settings tab The duration of the ring alert is al
17. d SeNCit Installation User Guide V1 1 Temperature Check ON OFF Enable or disable temperature monitoring alerts Temperature Check Temperature alert level and messages High Temp degC Low Temp degt Both HIGH amp LOW temperature settings can be adjusted The alert SMS text message can be customised for both settings Note Temperature Alerts delay SeNCit monitors the temperature and will only send the alert if the temperature remains below the LOW set point for one hour This is to prevent false triggering Night Time Mode Might Time Disable During the night you can disable the temperature alerts as most heating systems are switched off at night This will prevent temperature alert messages being sent during this period Enter the start and end time for the period you wish to have the temperature alerts inactive Temperature Check ON w Start Time 22 Night Time Disable End Time os Frost Protection Frost Protection used only when SeNCit Security Mode is activated Frost Protection To prevent damage to water pipes SeNCit will send an alert SMS message to all message recipients that have selected to receive SMS alerts when the room temperature is at 3degC or less 21 SeNd Technology Ltd SeNCit Installation User Guide V1 1 4 Door Bogus Caller Button Sensors Only for use on SeNCit models with wireless peripherals Door Sensor No l ON Ww Button Up to two wireless door sensors can be connec
18. disable Night Movement alerts by sending the following SMS message SeNCit will use the night movement parameters already set in the unit XXXX NIGHT ON XXXX NIGHT OFF e g 1234 NIGHT OFF When sent correctly SeNCit will send back a confirmation message 35
19. dual to be rising from bed and passing through the hallway to visit the Bathroom or perhaps on their way to the kitchen to prepare a morning drink No movement during this period would trigger the SeNCit to alert carers via a ring and or text message at 10am asking them to check on the individual e Evening Movement In the same installation a typical evening period could be between 8pm and 11pm when you would expect an individual to be preparing for bed and passing from the living room through the hallway to make their way to the bedroom No movement during this period would trigger the SeNCit to alert carers via a ring and or text message at 11pm to let them know e Lunchtime Movement for extra monitoring You may expect an individual to visit the kitchen at lunchtime to get food or drink Typically this could be between 12pm and 2pm perhaps As per morning and evening movement periods an alert would be sent if no movement was detected during these times Room Temperature Monitoring In addition to movement monitoring SeNCit also monitors the room temperature to check that the room is kept at a comfortable level If the temperature falls below or rises above pre set levels an alert SMS message is sent This can be automatically disabled at night as central heating is usually switched off during this period Power Cut Monitoring SeNCit can monitor its main power supply and if the unit is unplugged or the main supply is cut will send a
20. during the evening time period Ambient temperature around SeNCit has dropped below the set value Ambient temperature around SeNCit has risen above the set value The main power has been disconnected from the SeNCit The main power has not been restored and the SeNCit s internal battery is running low The main power is restored BEFORE the internal battery has discharged SeNCit s internal battery has discharged Care monitoring will be OFF SeNCit night mode is active and has detected movement Check that all is OK Check that all is OK Check that all is OK Check heating is working and adequate Check heating system is correct or cooling is correct Check if there is a power cut or the unit has been unplugged or switched off Restore main power as soon as possible SeNCit is active Restore main power as soon as possible and check reset clock to ensure correct operation All other setting is maintained in the unit Check all is OK primarily for live in carers 32 SeNd Technology Ltd SeNCit Installation User Guide V1 1 SeNCit Status Messages Alarm system SeNCit successfully started MD WOO 15 Clock is NOT Set Please set Alarm system SeNCit successfully started MD Vbl S Clock a6 14238 slel Z0Li Mrs Jones SLO SBB SeNCit Active Movement OK Doorl OK Door2 OK Temp OK Power Ok Signal OK Clock as 719713 20 1 2011 Mrs Jones SL6 5BB SeNCit Active Movem
21. em supplier or the local authority responsible for waste disposal in your area SeNd Technology Ltd SeNCit Installation User Guide V1 1 Limited Liability The buyer must agree that whilst the system will help with detection of falls illness temperature issues power fail wander and burglary it does not guarantee detection Buyer should also understand that it is an aid to care but not a substitute for regular care visits SEND TECHNOLOGY LTD will not take any responsibility regarding personal or property or revenue loss while using the system SEND TECHNOLOGY LTD liability according to local laws does not exceed value of the purchased system SEND TECHNOLOGY LTD is not affiliated with any of the cellular providers therefore is not responsible for the quality of cellular service Manufacturer Warranty The system carries a 12 month warranty by the manufacturer Warranty period starts from the day the system has been purchased by the end user The warranty is valid only if the system has been used as intended following all guidelines listed in the manual and within specified operating conditions Receipt must be kept as a proof of purchase date The warranty is voided if the system has been exposed to mechanical impact chemicals high humidity fluids corrosive and hazardous environment or other force majeure factors The warranty is a return to base warranty Package Content Ds SEIN GID a E T qty 1
22. en doors have opened To inform the carer speedily and prevent their charge wandering too far away from the home the SeNCit can be configured to ring a mobile or home number and send an alert SMS message to inform them of the wander alert Bogus Caller Alert Wireless door sensors have a button which can be used to trigger a SMS alert message to inform of unwelcome callers to the home 2 Set up Configuration and Installation Following section will guide you through this sequence e Registering and activating your PAYG or Pre Pay SIM Card not relevant for Contract SIMs e Insert SIM Card in SeNCit Unit e Install Configuration Software onto PC or Laptop e Plug in power cable to SeNCit and plug in USB cable for programming e Connecting to SeNCit and configuration using software e Installation Mounting of SeNCit e Testing of SeNCit 2 1 SIM Cards Register and add credit to your chosen SIM Card Instruction booklets that are provided with SIM Cards on how to do this Please refer to SeNCit website support section for latest SIM card recommendations and links to Mobile Network provider websites NB It is the responsibility of the user carers relatives to ensure the SIM card has credit The system will not warn of lack of credit and without credit the system cannot send alert messages We would always recommend the use of monthly contract SIM Cards as they do not need to be topped up Insert the registered topped up SIM card i
23. ent ALARM Temp OK Power OK Signal LOW Clock T6209s 1 Daee7 ll Initial start up message sent on power up or when power is restored after the internal battery has discharged Clock needs to be set Initial start up message sent on power up or when power is restored after the internal battery has discharged No action required Status message sent at set time to confirm system is active and time date are correct Also sent by request using XXXX INFO command No action required Status messages showing activated ALARM No movement alarm was instigated during the last time period and has not reset Check all is OK SeNCit Care Messages Alert SMS Message Mrs Jones SL6 5BB Front Door Open Alert Please Check Mrs Jones SL6 5BB Back Door Open Alert Please Check Door Sensor Fault Mrs Jones SL6 5BB Panic button Alert Please Check Description OO Check door for wandering Door Sensor 1 has triggered due to door opening Check door for wandering Door Sensor 2 has triggered due to door opening Door sensor has been removed from door or out of range or low battery Check and refit replace as required Button on the door sensor has Check all is OK been pressed 33 SeNd Technology Ltd SeNCit Installation User Guide V1 1 3 0 Security Mode SeNCit can be switched into security mode for times when the home is left unoccupied To enable security mode any of the mess
24. hey are caring for wandering away from the home 11 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Usage example Alert Message Recipients Mobile Number SMS RING 1 peec uoa AA TEGEOE Helen Neighbour Ad S Home Phone 44 A ntn E 4 rr In this example Peter will receive SMS alerts for all conditions than have been enabled in the Parameters section tab The home phone will just ring for a few seconds to alert the home owner that an alert has triggered This is useful for Night Wandering or Door Wandering where the carer lives with their charge Important You must enter the ring alert recipients number with the international prefix 3 Internal Clock Remote SenCit Clock Settings ESMS Config Time os 3s You can set the internal clock of the SeNCit unit to match the time of your PC clock by clicking on the Get PC Time and then by clicking Set Clock this will write this time to the SeNCit Unit Please check your PC is set at the correct time first 4 Alert Control Alert Message Configuratiori Send Alert to All ON w Cascade Alerts Startup Message ON s Power Fail Alert ON yt SMS Alert Control allows you to select how you would like the text messages sent Send Alerts to all 12 SeNd Technology Ltd SeNCit Installation User Guide V1 1 All recipients that have checked the SMS alert box will receive the alert SMS messages Cascade Alerts The alert SMS messages will
25. ity system The SeNCit model adds wireless sensors to monitor door opening wandering alert All these features are optional and can be selected or de selected at any time using the configuration software SeNCit units connect directly to the GSM mobile network and alerts are sent directly to carers by SMS text message if any of the above situations go outside of your pre set parameters 1 2 Technical Specification Supply Voltage via power supply 11 15V 500 mA max Back up Battery voltage capacity 8 4V 150 250mAh Back up Battery type NiMh o Back up battery operating time 6hours max Movement Sensor Detection angle 907 Fig 2 SeNCit Unit Front Cover Removed 6 Reset Button hold for 5 seconds to reset the unit 9 10 11 12 13 14 Backup battery USB configuration port SIM Card Receptacle Movement Sensor Tamper switch SeNCit Transceiver SeNd Technology Ltd SeNCit Installation User Guide V1 1 Fig 1 SeNCit Unit Wall mounting bracket Movement sensor lens Socket for power UK Main power adapter DC power plug N A 10 USB configuration port SeNd Technology Ltd SeNCit Installation User Guide V1 1 1 3 Main Functions Movement Sensor SeNCit s main function is to alert carers if it has not seen any movement within certain periods of the day The SeNCit should be positioned in a location where the monitored individual has to pass by in order to go about normal daily routines
26. m this tab 28 SeNd Technology Ltd SeNCit Installation User Guide V1 1 2 7 Mounting the SeNCit Unplug programming lead and disconnect power lead Mount the SeNCit unit is a position where regular movement will take place typically the landing or the hallway Do not position it in a bedroom kitchen or living room as the sensor is looking for movement between rooms and not just in one room NOTE The SeNCit is monitoring or looking for no movement Position the SeNCit unit high up on a wall and not facing any windows or door or variable heat sources such as radiators The angle of detection is 90 a right angle in all directions The red light will assist you during the installation process because when this is lit it is detecting As such you should angle the sensor so it only detects a person whilst walking past the sensor but would not detect the individual if they had fallen in front of the sensor and was perhaps on the floor in a sitting or crawling position 29 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Secure the fixing bracket to the wall using screws provided Plug the power connector into the top of the SeNCit and the transformer into a nearby socket make sure the cable is secured to the wall or channelled around door frames using retaining clips not included to prevent a trip hazard The SeNCit main unit is now active Once power is re established to the unit and SeNCit h
27. meters from the main SeNCit unit The signal strength and battery level can be monitored in the configuration tool software Configuring your Wireless Device within the software see O Add Devices Device ID OFOU0077 Add Each wireless peripheral Door sensor pendant etc has a unique 8 character code which distinguishes it from other wireless devices Each peripheral needs to be connected paired to the SeNCit unit Add the ID number you made a note of overleaf in Device ID box as shown above and click on Add Once the wireless device door sensor has battery inserted the LED will flash periodically every so often SeNCit will then connect to the sensor and it is now defined as door button sensor 1 and can be configured in the SeNCit Parameter tab as described earlier in this guide You can repeat this step for a second door button sensor 26 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Delete Wireless Device see If you wish to disconnect a wireless sensor then select the appropriate code and click Remove Replace Wireless Device see Replace Devices New Device ID Old Device ID OFO000ED w If you wish to replace a device with a new sensor then you can enter the new device code and the old device code and click Replace Monitoring see Q You can monitor the signal quality and battery level of connected wireless devices This can be useful when installing the sys
28. n Daily C Weekly C Monthly The SeNCit unit will send a status text message to all recipients at regular intervals to confirm the SeNCit is active and the status of any alarms You can specify the time that the message will be sent and whether it is sent each day default weekly at set time each Sunday or Monthly at set time on the 28th day on each month Message example Mr Smith SL6 3EU SeNCit Active Movement OK Door1 OK Door2 OK Temp OK Power OK Signal OK Clock is 18 00 4 2 2011 The status message gives you a snapshot of all the parameters the SeNCit unit is monitoring If any alarms have been triggered and have not been reset before the status message is sent then they will appear as ALARM You should then call or visit to check all is ok Mr Smith SL6 3EU SeNCit Active Movement ALARM Temp OK Power OK Signal LOW Clock is 18 00 5 2 2011 The status message is in addition to the alert messages that will be sent to warn of condition changes as they happen The ALLs OK message is a further way of knowing there have been no missed alarms Note You should check the time date setting showing in the status message are correct 8 Clock Synchronisation Mobile Network Clock Synchronisation Hetwork Sync Most mobile networks broadcast the time and date and SeNCit can use this information to set its internal clock 15 SeNd Technology Ltd SeNCit Installation User Guide V1 1 UK Networks Clock set
29. n changes using the Remote SMS Config settings Person Home This is where the name of the person being cared for is stored You can put up to 24 characters in this field e g Mum Mrs Jones Brenda etc Location Postcode This field is for entering the location of the SeNCit unit such as the postcode You have 24 characters so can replace the postcode with the house name or even the home telephone number of the person being monitored ipl Remote 2 Alert Message Recipients SMS Config Alert Message Recipients Hame Mobile Humber Jane Carer Ad PO Helen Neighbour A R Home Phone 44 BARS Message Recipients i e carers or responders Enter the name and mobile number of the people who will receive the SMS or Ring alerts You can add a maximum of five recipients and can select whether they receive just SMS messages just ring alerts or both Note Recipient s numbers should always be entered with the international prefix i e UK 078912345678 should be 4478912345678 Note the leading O Zero is omitted UK 01628638557 should be 441628638557 Note Ring Alerts The SeNCit unit can be set to make a call to a number for a few seconds as an instant notification that an alert has triggered A ring alert typically calls the recipients phone within 10 seconds This enables the recipient to react quickly This is especially useful for live in carers to alert when a door has opened and there is risk of the person t
30. nto the SeNCit unit ff gt 14 Make sure unit is unplugged from mains supply 10 T 12 L tee L Remove the front cover of the SeNCit unit by removing the small screw at the bottom of the unit and pulling cover off a TT Ms SeNd Technology Ltd SeNCit Installation User Guide V1 1 Open the SIM card holder by sliding in direction of Open arrow as shown above and hinging the flap upwards and to the right Insert SIM card as shown so that gold contacts are face down when SIM Card cover is flipped back down Slide the SIM card cover in direction of the Lock arrow as shown below to lock SIM card in place Please visit our website www sen cit co uk for video demo of this procedure if required Replace the front cover and screw Connect the power lead and plug the unit into the mains see Fig 1 page 5 Power plug 5 connected at socket for power in the top of the SeNCit unit 3 2 2 Installing and Launching the Software To successfully launch the SeNCit Configuration software it is necessary that Microsoft NET Framework 3 5 is installed on your computer Most computers have this already installed Should you not have this installed please see SeNCit website s support section for how to download this program or install from the CD You will also be able to download the latest copy of the SeNCit configuration software from www sencit co uk Your computer will also need one of the following Operating
31. o get most effective information for these settings SeNCit Configuration Tool Files SeN Cit i i Connection Settings Parameters RF Devices 1 Movement Zones Homing Movement ON we Start Time Ring let OFF iv EndTime og Alarm Text No Morning Movement Detected Please Check Lunch Time Movement ON w Start Time 11 i Ring Alert OFF w End Time 14 30 Alarm Text No Lunchtime Movement Detected Please Check Evening Movement ON iw Start Time 20 o0 Ring Alert OFF kd End Time 23 o0 Alarm Test No Evening Movement Detected Please Check Hight Mode Movement ON wt Start Time 22 Ei 30 Ring Alert OFF w pea nine o 30 Might Door Sensor OFF a Toilet Delay Alarm Text Night Movement Detected Please Check Might Alarm Restore Interval 15 min Write Settings File cfg uploaded successfully 1 Movement Zones Homing Movement Start Time Ring Alert End Time i m BEA Configuration Tools Pe Temperature Check ON we Start Time 22 oo Night Time Disable End Time og Frost Protection High Temp degC Low Temp is degC Door Sensor No 1 ON v Button Alarm Delay mir Ring Alert OFF w Alarm Text Front Door Open Alert Please Check Button Text Bogus Caller Alert Please Check Door Sensor No 2 Button Alarm Delay o mir Ring Alert Alarm Test No Morning Movement Detected Please Che
32. on 2 or via a Remote SMS Config Command SeNd Technology Ltd SeNCit Installation User Guide V1 1 6 Power Fail Alert Alert Message Configuration Send Alert to All ON w Cascade Alerts Startup Message ON we Power Fail Alert ON yt The SeNCit until has a backup battery which is recharged when the unit is connected to its power supply If the power supply is cut or has been unplugged the SeNCit will send the following message to the recipients Mrs Smith SL6 1ED SeNCit Main Power Cut Alert Please Check Note The SeNCit unit delays sending the power fail alert until the main power has been disconnected for 5 mins This is to allow for brief power cuts or power dips When the main power is restored the SeNCit will send the following message Mrs Smith SL6 1ED SeNCit Main Power is restored This will mean system is up and running again If the main power remains disconnected for a period of time SeNCit will send the following alert messages Mrs Smith SL6 1ED SeNCit Battery Low Please reconnect to main power Mrs Smith SL6 1SD SeNCit Battery too low SeNCit will switch off Please check time and date when restored We would recommend you do not disable this feature as you will not know if the until has been unplugged or the mains supply if off 14 SeNd Technology Ltd SeNCit Installation User Guide V1 1 7 Regular All s OK Message Alls OF Message Status Message Time to send message How otte
33. reless Zones Add Devices Monitoring System e DeviceID 07000071 Add c ee Test Time 5 DeviceID 07000071 Add Wireless Device aa Delete Selected Device 2 Device ID ozo00071 Remove Temp 127C Monitoring Delete Wireless Device Battery Level MOMRMOMOHAHRHRHRORORBREAY 100x Replace Devices erie Me LLLLLLL LLL LL LE LLL LLL 84 Go New Device ID Replace Wireless Device Old Device ID O700006D Write Settings Read Settings SeNCit units can link to local wireless sensor to expand its features The main wireless peripherals are door sensors which will alert back via the SeNCit unit when a door has opened and there is risk of wandering and also a pushbutton pendant if required These wireless peripherals are battery powered and the battery must be inserted into the product prior to setup 24 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Installing Door Sensor The wireless door sensor Part No SENCIT AD comes in two parts the main sensor block and a magnet block You should install the battery and note the unique ID code for the sensor shown inside the door sensor prior to installing The ID code will be used to connect pair the sensor to the main SeNCit unit using the configuration software Note ID of your door Sensor here sccsccsccsssssssssssesceeceees Observe polarity here Prise top of case off with thumbnail or small screwd
34. river You can now slide the CR2032 button battery into the battery slot Please ensure that the ve positive side of the battery is at the top You may have to remove the circuit board from the housing to help give access to the battery slot They battery can be removed by using the blade of a screwdriver to push the battery out of the holder Snap the plastic cover back in place ensuring the small LED light is aligned with the clear lens on the cover The small LED will flash to confirm the sensor is powered See video demo on website if still unsure The sensor should be screwed to the door frame as below Fig 1 MAX 20 mm D Note the mounting plates covers can be removed from the sensor and magnet to enable fitting and an arrow is shown on the magnet part cover removed to help with fixing Tamper fault switch Please ensure the correct orientation as shown in Fig 1 Picture overleaf show how not to fit the door switch 25 SeNd Technology Ltd SeNCit Installation User Guide V1 1 The rear tamper switch should be positioned against the door frame so it is in the closed position The sensor LED will flash briefly when the door is opened or closed and periodically flash to confirm operation If you are using the bogus call button in the middle of the door sensor then ensure the sensor is placed in a position than it can be activated i e at body height Note Wireless sensors can be mounted up to 30
35. so set in call duration on the settings tab page See Settings Section Note 9 Tip The message recipients should assign within their mobile phones the SeNCit mobile number and a pertinent name and if your phone support s it a distinctive ring tone When the ring alert is triggered you will then be able to distinguish this call immediately by the name on the display as an alert from SeNCit The alert SMS text will also be sent unless you have unchecked the SMS box in the message recipient list giving you more details of the type of alert 2 Night Movement It can be useful to be alerted Night Mode Movement ON J Start Time 22 during the night if the person you are caring for has got up Ring Alert OFF w EndTime 05 and may be at risk This is Might Door Sensor OFF e Toilet Delay especially important if the Alarm Text Nicht M Detected Please Check carer lives with their charge arm Gal g OVEMENE O ELECE Ease ECF Night Movement mode will activate if it detects movement Night Alarm Restore Interval min during the period defined 19 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Night Mode Movement ON OFF Enable Disable or switch off this alert feature Remote ESMS Config Ring Alert See Ring Alert section in Movement Zones Night Door Sensor SeNCit You can also enable the wireless door sensor to be used during night time movement This works independently of the normal door sensor
36. ted to each SeNCit units Wireless l door sensors must be paired to the main Ring Alert OFF w SeNCit unit as described in section 2 6 Alarm Test Front Door Open Alert Please Check I Sala i ee atin Button Test Bogue Caller Alert Please Check min i Alarm Delay Door Sensor No 2 Button Alarm Delay jo mir Ring Alert Alarm Test Rear Door Open Alert Please Check Button Test Bogus Caller Alert Please Check SeNCit can monitor local wireless sensors such as door sensors and pendants The door sensors can be positioned up to 30 meters from the main SeNCit unit and will trigger an alert message when a monitored external door is opened This is used to warn of wandering Door Sensors Door Sensor Ho 1 Button Alarm Delay jo min Ring Alert OFF s Alarm Test Front Door Open Alert Please Check Button Test Bogus Caller Alert Please Check Door Sensor enable ON OFF Door Sensor No 1 OFF we Each door sensor can be switched on off by selecting deselecting here Button checkbox Button Each door sensor has a button which can be configured to send an alert as shown in the Button Text field below As the sensor is attached to a door this button can be used to alert to warn of bogus callers or as a panic alert button 22 SeNd Technology Ltd SeNCit Installation User Guide V1 1 Please select this in the Button checkbox if you wish to use this feature Button Text Button Text Panic Bu
37. tem Note Please remove the battery from the wireless sensors when they are not being used or are not paired with a SeNCit main unit The battery will discharge quickly if it cannot detect a SeNCit host units as it will be constantly trying to connect 27 SeNd Technology Ltd SeNCit Installation User Guide V1 1 The SeNCit unit will send a SMS text alert Door Sensor Fault if the door sensor cannot be detected if the internal battery needs replacing or if the sensor has been opened or removed from the door frame The Door sensor has a lever at the back which remains depressed whilst fitted on the door frame and when this lever is released i e once removed from the door frame it will generate an alert As such be aware that after set up if door sensor is not already mounted on the frame you will receive this initial message telling you there is a Door fault which you can ignore until Sensor installed SeNCit RF Wireless Devices Experienced Users only Connection Settings Parameters AF Devices Wireless Zones Device One Tamper One Entry Ch LED P PIF w ID Number Zone Name Tamper Name Status Type Delay Status derail Sensitivity Mo Fi Ta Senor a 700006 Z4 AlamZonet Doar Sensor ALARM Silent v O M 0 1 Write Settings Read Settings For experienced installers We would not recommend making any changes within the Wireless Zones tab but you can monitor remote wireless devices fro
38. tton Alert Please Check Add your chosen alert message here Alarm Delay Alarm Delay jo mir A delay can be added to this alert so the door open alert text message will not be sent until the time delay has elapsed This feature is used when you wish to know if a door has been opened but not shut again If the door is shut before the time period has elapsed the message is not sent This feature is useful for individuals who forget to close their external doors properly Door Sensor Ring Door Sensor Aing OFF we In addition to the SMS text message alert the door sensor can trigger a ring alert This will immediately ring any recipient who has selected to receive ring alerts in the message recipient list Note This feature is to enable carers whose charges are prone to wandering to react very quickly before the person wandering has gone too far A ring alert typically alerts recipient 1 within 10 seconds and the following alert SMS text message gives the carer more details Alarm Text Alarm Test Front Door Open Alert Please Check Add your chosen alert message here l 10 Write Read Settings button see Write Settings Read Settings When you have made all changes to the parameters page please WRITE these changes to the unit 23 SeNd Technology Ltd SeNCit Installation User Guide V1 1 2 6 SeNCit RF Wireless Devices for use with SeNCit units Connection Settings Parameters RF Devices Wi
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