Topaz KTS User Guide (Print Optimized)
Contents
1. The system periodically redials the call Repeat duration is programmable Ask your NEC Authorised Supplier for details You should lift the handset when the called party answered You can cancel this function by pressing DC and LND during idle condition Does not reserve line Will select other available line when original line is in use Answering Calls Answering an Outside Call Ringing Non Ringing Trunk CS Extension m H Les N Extension a e E Ringing Confirm status of the MIC Key if you want to answer Handsfree MIC On Light On MIC Off Light Off XN120 Vision Phones Only Answering an Intercom Call Voice Mode Ring Mode Extension To Extension am gt i Voice Ringing Speak toward your phone z Intercom Call Mode can be set at your phone as follows Ring CALL 823 Voice CALL 821 Confirm status of the MIC Key if you want to answer Handsfree MIC On Light On MIC Off Light Picking up another Extension s Call oe r In other GALL crous E gt Jle i p Key Call Poer for other Grou m Pickup for CALL Extension Number ien gpg Ho Extension LS 7 Ea 2 2 N System programming is required to allow Group Call Pickup Ask your NEC Authorised Supplier for details Hold Transferring Calls Placing a Call on Hold Retrieving a Held Call A HOLD k Flashing lt gt m CALL N Talking L Flas2. When entering a name use the Dial Pad Keys on your telephone to enter letters as shown below For example press the 2 key once for A twice for B etc A lt 3 D D E 2 En o D e i A gt Accepts a character and move the cursor one place to the right Press twice to insert a space DND CONF Clear the character entry to the left one character at a time Backspace Key Placing Calls Placing an Outside Call lt Quick Access gt Trunk Key Telephone Number es gt JLL Listen for Dial Tone before dialling a Telephone Number You can have function keys for Trunks or Trunk Groups Ask your Supplier Placing an Outside Call lt Access Code gt CALL Trunk Code Telephone Number E gt A gt AGAL Listen for Dial Tone before dialling the Telephone Number Placing an Intercom Call lt Dial Access gt CALL Extension Number Lo gt Pressing CALL key after dialling an extension number is also possible Your call will ring or voice announce If you hear ringing wait for an answer If you hear a beep begin speaking Dialling 1 changes voice ring mode where the destination is an XN120 Telephone Placing Calls Quickly Using Abbreviated Dialling lt Outside Calls gt Common Personal Abbv Bin No CALL Group Abbv Bin No onor eae E r E gt Group Abbv Key SC 851 28 Common
3. FWD Outside Calls only When you set a Call Forward the DND CONF Key s lamp flashes and Internal Dial Tone pattern changes When using a Call Forward Select Key press the key and wait to cancel a Call Forward setting then press the key and wait again to restore the previous Call Forward setting Call Forward Off Premise CALL Telephone Number mme meg Cnn Call Forward ES Key I C J g When you set a Call Forward the DND CONF Key s lamp flashes and the Internal Dial Tone pattern changes 10 Hard of Hearing Options Volume Controls You can increase the volume of the ringing by pressing the VOL A button while your phone is ringing or when the phone is idle by pressing SPK and dialling 829 Ensure your phone is set to RING mode See Answering an Intercom Call in this guide You can increase the volume of the handset earpiece by pressing the VOL A button when the handset is off hook There are three volume settings Low Med High Visual indications The indicator lamp at the top corner of the XN120 Vision and Talk phone will flash RED to indicate various call types Intercom Call Your phone is ringing the CALL key is flashing red and the display will show FROM and the callers name number Outside Call Your phone is ringing the display may show the callers name number or RINGING Message Waiting See Message Waiting in this guide You may have a new Voice Mail Message See th
4. municipal waste stream In order to facilitate separate disposal and environmentally sound recycling NEC Infrontia has made arrangements for local recycling in all member states of the European Union In case your electrical and electronic products need to be disposed of please refer to the contractual agreements that your company has made upon acquisition of these products Should this information not be available please contact us at recycle necinfrontia co uk For countries outside the European Union Disposal of electrical and electronic products in countries outside the European Union should be done in line with local regulations If no arrangement has been made with NEC Infrontia or your supplier please contact the local authorities for further information Regulatory Notice Refer to the Getting Started Guide 991409 5 supplied with the XN120 Main Unit for the Declaration of Conformity related to the product Nothing contained in this manual shall be deemed to be and this manual does not constitute a warranty of or representation with respect to any of the equipment covered This manual is subject to change without notice and NEC Infrontia Ltd has no obligation to provide any updates or corrections to this manual Further NEC Infrontia Ltd also reserves the right without prior notice to make changes in equipment design or components as it deems appropriate No representation is made that this manual is complete or accurate in all respec
5. the handset With Automatic Handsfree you can press the CALL Key without lifting the handset Normally you have Automatic Handsfree Use Handsfree Answerback to answer a voice announced Intercom call by speaking toward your phone without lifting the handset For Your Convenience Programming a Function Key Programmable Function Keys can be assigned as Appearance Keys e g Trunks or General Keys e g DSS One Touch Press the Function Key to activate the assigned function without dialling the Service Code Service CALL General Key Code Function Key Code Additional Data SPK La gt J5 G gt Bee C BY An existing Appearance Key cannot be overwritten without the Appearance Key first being erased Programmable Function Keys General Key Code can be erased by entering Service Code 00 Common Service Codes DSS One Touch Key Call Forward Immediate DND Key Call Forward Busy Background Music ON OFF Call Forward No Answer Headset Key Call Forward Busy No Answer Incoming Caller ID List Call Forward Dual Ring External Zone Paging Call Forward Follow Me External All Call Paging Call Forward Select Option Internal Zone Paging Call Forward Device Internal All Call Paging Repeat Redial Abbreviated Dial Common Personal Saved Number Redial Abbreviated Dial Group Memo Dial Directory Dialling Programming a DSS One Touch Key Programmable Function Keys can be assigned as DSS Di
6. NEC Intelligent Hybrid System XN120 Vision and XN120 Talk Telephone User Guide In the European Union The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should never be disposed of as municipal waste Electrical and electronic products including the cables plugs and accessories should be disposed of separately in order to allow proper treatment recovery and recycling These products should be taken to a designated facility where the best available treatment recovery and recycling techniques are available Separate disposal has significant advantages valuable materials can be re used and it prevents the dispersion of unwanted substances into the municipal waste stream This contributes to the protection of human health and the environment Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the general municipal waste stream In order to facilitate separate disposal and environmentally sound recycling NEC Infrontia has made arrangements for local recycling in all member states of the European Union In case your electrical and electronic products need to be disposed of please refer to the contractual agreements that your company has made upon acquisition of these products Should this information not be available please contact us at recycle necinfrontia co uk For countries outside the European Union Dispo
7. Personal Abbreviated Dialling Bins are numbered as follows by default 2 digit dialling Common 00 79 Personal 80 99 or 3 digit dialling Common 000 899 Personal 900 919 System programming is required to provide Group Abbreviated Dialling Ask your NEC Authorised Supplier for details Using One Touch Keys lt Ouiside Intercom Calls gt One Touch DSS Key esa RSN The Telephone Extension Number shall be pre registered to a One Touch DSS Key refer to Page 2 Trunk Access Code Dial O should be added as the first digit of the Telephone Number Last Number Redial lt Outside Intercom Calls gt o coo The system retains the last 10 numbers dialled which can be viewed and dialled XN120 Vision Phones Only LND gw ero St gt i On Hook Find desired number Intercom numbers can also be stored under Last Number Redial Ask your NEC Authorised Supplier for details If your call doesn t go through Setting Camp On Callback Trunk Queuing Fal C Te ses le Hear Busy Ton No Answer or Camp On Key lt Callback gt N Wait for the Trunk Unavailab system to call SC 851 35 h you back Lit Red when set lt Camp On gt For Intercom Call when you hear ringing wait for the called party to answer For Trunk Queuing when you hear Dial Tone begin dialling the telephone number lt Callback gt For Intercom Call when your phone starts the ringing lift handset an
8. d wait for the called party to answer For Trunk Queuing when your phone starts the ringing lift handset hear Dial Tone and begin dialling the telephone number Cancelling Camp On Callback Trunk Queuing When Camp On set Camp On Key Or press the p Camp On Key SC 851435 Set Answer a Message Waiting Hear Intercom Busy Tone or No Answer SC 851 38 Your phone s 8 4 1 Indicator is flashing in Red MW en Ler When you set a MW the called party s MW Indicator starts to flash and your MW Indicator is lit Red When you answer a MW the MW Indicator will automatically go off when the called party answers If your call doesn t go through Checking amp Answering a Message Waiting Indication You can check who left a message waiting indication for you and then answer CHECK VO m oon a4 On Hook Check Name Applicable to XN120 Vision Telephones only Cancelling a Message Waiting Indication at originating extension Extension Number CALL you want to cancel MW SPK E gt D gt DAL gt e Clearing All Message Waiting Indications at any extension CALL SPK E gt o gt Ge Clears all messages you have left for other extensions and messages other extension have left for you Repeat Dialling lt Outside Call gt Cc LND Zz 5 D N C a Hear Busy Tone Repeat Dial Key or No answer n SC 851 29 Flashes red when set Press flashing key to cancel
9. e separate Voice Mail and Voice Response System User Guide The LCD display of the XN120 Vision phone will show the callers name and number for internal calls and also where available for outside calls Hearing Aid Compatibility The earpiece within the handset of the XN120 Vision and Talk handset has a built in inductive coupler and is compatible with hearing aids that have the T setting Additional Options The ringing tone pitch can not be changed on the XN120 Vision or Talk phones Consult the system supplier installer for additional volume settings or equipment that may help 11 In the European Union The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should never be disposed of as municipal waste Electrical and electronic products including the cables plugs and accessories should be disposed of separately in order to allow proper treatment recovery and recycling These products should be taken to a designated facility where the best available treatment recovery and recycling techniques are available Separate disposal has significant advantages valuable materials can be re used and it prevents the dispersion of unwanted substances into the municipal waste stream This contributes to the protection of human health and the environment Ea Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the general
10. hing When an Intercom call is placed on hold the call is held as Exclusive Hold on your phone While your outside call is on System Hold other extension users can take the call off Hold Placing a Call on Exclusive Hold Exclusive Hold Key N Flashing Z gt gamm gt rf CALL SC 851 45 Talking LW Flashing System programming is required to use Exclusive Hold Ask your NEC Authorised Supplier for details While your outside call is on Exclusive Hold other extension users can not take the call off Hold Retrieving a Held Outside Call if your extension doesn t have trunk keys Trunk No CALL you want to retrieve To answer own held Trunk Gs Transferring a Call to another Extension Extension Number HOLD N ame ag ae lt h N M Talking Announce TRFR If your phone has a DSS or One Touch key for the extension user who is to receive the call just press it instead of HOLD Extension Number in the operation above For more convenient use Do Not Disturb DND DND CONF rf L DND Trunk Incoming Call On Hook DND Intercom Incoming Call DND Trunk amp Intercom Incoming Call DND Transferred CFW Call DND Cancel When you set DND the DND CONF Key s lamp is lit and the Internal Dial Tone pattern changes Call Forward Follow Me Call Forward Select Key SC 851 16 CFW CALL Condition Extension Number CFW Type w Ono e ee 3
11. rect Station Selection or One Touch Keys You can place an Outside or Intercom call by pressing this key without dialling the number CALL Function Key Em gt DEL gt gt L J Trunk Telephone Number HOLD onoo emman eS Extension Number Function Keys with one or two colour LEDs programmed as DSS keys will provide extension status indication Idle 0ff Busy lit This is known as Busy Lamp Field BLF indication When storing an outside telephone number the Trunk Access Code normally 9 must be added to the start of the number Up to 36 digits can be stored To program another key press the next Programmable Function Key instead of the SPK Key to finish For Your Convenience Programming Abbreviated Dialling Bins CALL Common Personal Abbv Bin No Telephone Number wr HHHAPrO00O gt AHA Group Abbv eJ Jla HOLD Name 12 characters HOLD SPK e a a Common Personal Abbreviated Dialling Bins are numbered as follows by default 2 digit dialling Common 00 79 Personal 80 99 or 3 digit dialling Common 000 899 Personal 990 919 System programming is required to allow Group Abbreviated Dialling Ask your NEC Authorised Supplier Up to 36 digits dialling can be stored in each abbreviated dialling bin To clear an abbreviated dialling bin number amp name press the CLEAR key after dialling the Bin No Applicable to XN120 Vision Phones only
12. sal of electrical and electronic products in countries outside the European Union should be done in line with local regulations If no arrangement has been made with NEC Infrontia or your supplier please contact the local authorities for further information Before using Your Telephone Thank you for purchasing the NEC XN120 system Due to the flexibility built into the system your Dialling Codes and Feature Capacities may differ from those in this guide Check with your Supplier System Administrator and make a note of any differences Using Your Multiline Telephone Handset Alphanumeric Display Indicator CHECK Key CLEAR Key Programmable Function Keys LND Last Number Dial Key i ey n a OPAC Operation Access Key i Additional features can be accessed via this key For full details consult your installer DC Dial Control Key CALL Key FLASH Key TRER Transfer Key SPK Speaker Key Mc DND CONF Key borok Seca Do Not Disturb Conference HOLD Key Microphone MIC Microphone Key Speaker VOL Volume Control Key Dial Keys Functions Programmable Keys Additional Prg Keys CHECK CLEAR Keys Handsfree Accept DLS Console No Wall Mount Kit Yes Built in Handsfree Options Handsfree lets you place and answer calls by pressing SPK instead of using
13. ts and NEC Infrontia Ltd shall not be liable for any errors or omissions In no event shall NEC Infrontia Ltd be liable for any incidental or consequential damages in connection with the use of this manual This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied or reproduced without prior written consent of NEC Infrontia Ltd Copyright 2004 by NEC Infrontia Ltd Issue 1 6 August 2009 All Rights Reserved www neci co uk 991405 5 12
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