Application Jukebox Player User Guide
Contents
1. File Application Help Application Status Icons For Help press Fl Application Status Column Textpad Provider Name Unspecified Provider URL Locally virtualized License Type Floating Offline Remaining Time None Last Accessed 5 10 2012 12 28 35 PM Sandboxing Mode Integrated Figure 2 5 Application Pane Application Icons and Status Column If an application is ready to launch the application icon provided by the software vendor or the generic icon shown below is shown visible on the Application Pane and Ready appears in the Status column When an application is added to Jukebox Player the application icon provided by the software vendor or the generic icon shown below is displayed on the Application pane Table 2 1 Application Status Ready The application is ready for use This generic icon appears if a specific icon was not provided by the software vendor ij running Running The application has launched successfully and is currently Not accessible The application is ready but is not accessible This can indicate that the application cannot be used offline or that there may r be a service interruption If there is a service interruption then a red exclamation mark is shown application Available Application is not yet ready to run as it has not been virtualized Click the Launch button on to virtualize and run the 16 Application Jukebox Player U2. Installation Wizard numecent cloudpaging delivered Application Jukebox Player Cancel Figure 1 1 Installation Wizard Dialog 3 To start the installation click Next The Welcome window appears 4 Click Next The License Agreement dialog appears ie Application Jukebox Player Installation Wizard License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT FOR NUMECENT SOFTWARE NUMECENT INC LICENSOR IS WILLING TO LICENSE THIS SOFTWARE TO YOU THE LICENSEE ONLY UPON THE CONDITION THAT YOU ACCEPT THE TERMS CONTAINED IN THIS LICENSE BY ACCEPTING THESE TERMS YOU ARE INDICATING THAT YOU HAVE READ ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AND ANY ADDITIONAL TERMS AND CONDITIONS CONTAINED HEREIN UNDERSTAND THEM AND AGREE TO BE BOUND BY THEM IF YOU DO NOT AGREE TO OR UNDERSTAND ALL THESE TERMS THEN LICENSOR IS UNWILLING TO LICENSE THE SOFTWARE TO YOU 1 Definitions as used in this Agreement E I accept the terms in the license agreement Print I do not accept the terms in the license agreement lt Back J wet cw jJ Figure 1 2 License Agreement Dialog Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 1 Getting Started Installing Jukebox Player 5 After reading the License Agreement select I accept the terms in the license agreement and then click Next The
3. Log file 32 Size 26 Log Settings 26 Logging Level 26 M Main window 9 Displaying 10 Menu bar 9 14 N Note Icon Explanation 2 P Paging service 32 Player Cache 32 Player cache Changing 22 Changing location 24 Clearing 23 Configuring 22 Prefetching 21 31 S Security 32 Server 32 36 Index Service 32 Service Interruption 27 32 Session 33 Starting applications See Launching applications Status bar 9 18 Status icons Application 16 Jukebox Player 19 System administration 33 T Technical Requirements 5 Token renewal frequency 33 Toolbar 9 14 Tray icon 9 Tray Menu 9 U Uninstalling Jukebox Player 11 V Virtualization 21 33 W Working Offline 28 29 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc
4. authentication prefetching cache client A file that is used to monitor the license agreement of a cloudified application which is passed back and forth between Jukebox Player and the ASP s Jukebox Server A client that receives an access token is given permission to run the application A client may be denied an access token because the user is running multiple or expired sessions Any Windows software program or game such as Microsoft Word or Adobe Acrobat Also see cloudified application An agreement that provides a defined user the legal right to use software ona particular computer for a designated time period ASP A provider of cloudified applications which could a user s company IT group a software vendor or an online gaming company An ASP packages software applications into a format that can be paged to clients over the Internet or a company intranet See Application Service Provider The process by which the system validates a user s logon information The user s name and password are compared against an authorized list and if the system detects a match access is granted to the extent specified in the permission list for the user The process of fetching pages prior to their being explicitly requested by Jukebox Player in anticipation of being needed by the application pronounced cash A temporary storage place which often is a specified portion of computer disk space or RAM memory for frequ
5. ARS has expired The application will be terminating in 2 minutes Figure 2 16 License Expiration caution If you see license expiration warning messages save all your work and exit the application After an application has been stopped or terminated due to a license expiration the following actions can be taken e If there is a normal network connection to renew an expired license visit the web site provided by your ASP and re launch the application e If there is a network disconnection the action you take depends on certain conditions For more information and instructions see Service Interruption on page 27 Service Interruption A service interruption refers to an interruption in the delivery of pages from the Application Service Provider Jukebox Player handles and recovers from service interruptions that may occur during normal use For example Internet traffic can affect how data travels to and from networks In order to run an application Jukebox Player must be able to fetch application pages and license verification data from the ASP s Jukebox Server which allows a particular user to virtualize the application Application Jukebox Player User Guide 27 Proprietary and Confidential to Numecent Inc Working Offline Chapter 2 e Using Jukebox Player If the a service interruption occurs an Unavailable application status icon a Red exclamation mark replaces application icons listed in the Applicatio
6. Exit Click here to not show this reminder again e UJ 8 12 27 PM Figure 2 10 Jukebox Player Tray Messages Launching Applications There are two ways to launch applications from Jukebox Player e From an Application Service Provider s ASP website e From the Jukebox Player main window NOTE Chapter 2 e Using Jukebox Player Your PC must be connected to the Internet or your company s network in order to virtualize an application Starting Applications from an ASP s Web Site Your ASP will typically have a web page that grants access to applications available for paging As illustrated below important license properties to be aware of are e Floating Offline access is not allowed e Fixed Offline access is allowed e Auto Run Allows you to launch applications directly from your ASP s website e Applications not set to Auto Run You must first start these applications from your ASP s website then launch them from Jukebox Player described in the next section Disk Defrag 8 3 0 50987 Disk Defrag m ista 7 2008 Vista x64 7 x64 R2 V Disk Defrag 8 3 0 50987 isk Defrag ista sta x64 Firefox 3 6 10 8 3 0 50987 Firefo 2003 Vista Figure 2 11 Example of available applications on an ASP s web site To start an application from an ASP s web site Click the Launch button next to each application you wish to launch Jukebox Player will open automat
7. offline immediately after clearing the cache To clear the Player cache 1 Ensure that no applications are running activating prefetching or paging for offline use This applies to all applications in different Windows sessions if there is a shared cache From the File menu select Options Select the Cache tab and click Clear Cache A confirmation message appears Click OK The Player cache is cleared immediately Application Jukebox Player User Guide 23 Proprietary and Confidential to Numecent Inc Configuring Jukebox Player Chapter 2 Using Jukebox Player After clearing the Player cache some applications may have to be prefetched again the next time the Jukebox Player is started or the application is launched Clearing the cache may result in somewhat slower performance initially Application performance will improve however for subsequent launches caution Clearing the Player cache removes everything from the cache including prefetched pages that are needed to run applications Any applications you have previously paged will need to fetch pages again during the next launch which could initially affect performance Changing the Player Cache Location To change the location of the Player cache 1 From the Application pane of the Main window select each application currently running and click Stop on the toolbar From the File menu select Options Select the Cache tab and click Change Enter the pa
8. submenus and commands that appears when the mouse cursor hovers over these options The Status Bar also provides Work Offline status information Tray Icon and Tray Menu The tray icon provides status information about Jukebox Player and the tray menu provides a convenient way to open and shut down Jukebox Player to access the Options submenu and to access online help Help Contents Help Contents About Application Jukebox Player i w B Options Open Application Jukebox Player Exit Figure 1 7 Jukebox Player A Tray Icon and B Tray Menu Application Jukebox Player User Guide 9 Proprietary and Confidential to Numecent Inc Starting and Exiting Jukebox Player Chapter 1 Getting Started Starting and Exiting Jukebox Player A A B Application Jukebox Player a Ei Help Application Jukebox Player Figure 1 8 A desktop launch icon B menu bar with File selected NOTE Jukebox Player is typically configured to start automatically when you boot Windows If it is not set to Auto Run you can start Jukebox Player manually by following the instructions below To start Jukebox Player Use one of these methods to start Jukebox Player e Double click the Application Jukebox Player icon on your Windows desktop e Click Start Windows desktop gt All Programs gt Application Jukebox Player gt Application Jukebox Player The Jukebox Player tray icon will appear in the system tray right si
9. taken to prevent possible problems with the application your local PC system or your data including data loss 2 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Introduction Getting Help Getting Help If you need information about how to resolve any Jukebox Player problems there are several resources available to you Accessing online help While using Jukebox Player you can access Help in the following ways e On the Jukebox Player menu bar click the Help menu then select Help Contents e Press the F1 key Additional Help e f you are using Jukebox Player to virtualize applications at work and you need additional help contact your company network administrator e f you are using Jukebox Player to virtualize software or games on your personal computer contact your Application Service Provider Application Jukebox Server User Guide 3 Proprietary and Confidential to Numecent Inc Getting Help Introduction 4 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter Getting Started This chapter covers the following topics e Technical Requirements e Installing Jukebox Player e Jukebox Player UI Overview e Starting and Exiting Jukebox Player e Uninstalling Jukebox Player Technical Requirements To install and run Application Jukebox Player the following are required e 1 2 GHz processor or better e Operating System Window
10. to prevent docking 5 10 2012 12 28 35 PM ndboxing Mode Integrated Figure 2 7 Docking the Information Pane If you close the Information Pane by clicking the X on the upper right corner you can easily open it again To display the Information Pane From the File menu select Information Pane Or use the Ctrl keys on your keyboard Work Offline Ctrl W Options Ctrl O Exit Ctrl Shift X Figure 2 8 Information Pane option on the File Menu If you close the Information Pane and then want to display it again click File on the menu bar and select Information Pane Status Bar The Status Bar provides information about Menu Bar and Toolbar buttons submenus and commands when the mouse cursor hovers over these options In addition Offline appears on the right side of the Status Bar when an application is set to Work Offline 18 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 2 e Using Jukebox Player The Jukebox Player UI Jukebox Player Tray The other main component of the Jukebox Player UI consists of the Jukebox Player tray icon The Jukebox Player tray icon provides Player status information and the Tray Menu provides a convenient way to open Open Application Jukebox Player and shut down Exit Jukebox Player In addition without opening Jukebox Player you can access About Application Jukebox Player the Options sub menu and Help Contents from th
11. zc 28 AUTNEN CALI ON EAE E E E Cu sedit rua eewve A T E E 29 e BEY Rem EEE EEE E 31 Application Jukebox Player User Guide iii Proprietary and Confidential to Numecent Inc Table of Contents Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Introduction About Application Jukebox Whether you are using Application Jukebox in a corporate environment or at home you may be wondering why you need another program on your computer The answer is simple Application Jukebox is your gateway to using cloudified applications programs that you can use from any Windows computer with an Internet broadband or company intranet connection without installing the programs on your computer Cloudified applications are provided by an Application Service Provider ASP which could be your company s IT group a software vendor or an online gaming company Application Jukebox allows you to run virtual applications over the Internet or a network including a company Intranet Application Jukebox can virtualize a wide variety of applications from demanding graphics software and productivity suites like Microsoft Office and Adobe Photoshop to multi player computer games and edutainment programs games and other software that both teach and entertain Application Jukebox Player is an agent that allows you to manage virtual applications Once installed on your computer Jukebox Player runs ap
12. Application Jukebox Player User Guide Version 8 7 numecent cloudpaging delivered PROPRIETARY AND CONFIDENTIAL TO NUMECENT INC CANNOT BE REPRODUCED IN ANY FASHION WITHOUT ADVANCE WRITTEN CONSENT OF THE COMPANY COPYRIGHT NOTICE Copyright 1996 2013 Numecent Inc 15635 Alton Parkway Suite 100 Irvine California 92618 USA All rights reserved This document is protected by copyright and contains information proprietary to Numecent Inc Any copying adaptation distribution or public display of this document without the express written consent of Numecent Inc is strictly prohibited TRADEMARK NOTICE Numecent the Numecent logo Application Jukebox Player and the Application Jukebox Player logo are trademarks or registered trademarks of Numecent Inc Microsoft Windows Microsoft Office Microsoft Access and Visual Studio are registered trademarks of Microsoft Corporation All other names are used for identification purposes only and are trademarks or registered trademarks of their respective companies U S PATENT NOTICE Protected by U S Patent Numbers US 6 453 334 US 6 918 113 US 6 959 320 US 7 043 524 US 7 062 567 US 7 096 253 US 7 240 162 US 7 451 196 US 7 577 751 US 8 024 523 Patents pending in the U S and other countries Product version 8 7 0 Guide revision 1 Last update August 15 2013 NOTE The product version syntax for Application Jukebox Player is M m p bbbbb M major version nu
13. Destination Folder dialog appears Destination Folder Click Next to install to this folder or dick Change to install toa ed Install Application Jukebox Player to C Program Files Numecent Application Jukebox Player InstallShield Figure 1 3 Destination Folder Dialog 6 To accept the default location of the destination folder click Next To select a different location click Change and navigate accordingly then click Next The Ready to Install the Program dialog appears Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard InstallShield se Figure 1 4 Ready to Install the Program Dialog 7 Click Install The Installation Progress dialog appears Application Jukebox Player User Guide 7 Proprietary and Confidential to Numecent Inc Installing Jukebox Player Chapter 1 Getting Started 8 The InstallShield Wizard Completed dialog appears 35 Application Jukebox Player Installation Wizard xm Installation Wizard Completed numecent cloudpaging delivered The wizard was interrupted before Application Jukebox Player could be completely installed Your system has not been modified To complete installation at another time please run setup again Click Finish to exit the wizard Figure 1 5 Inst
14. P s server The Player cache behaves differently based on the type of license that is associated with an application The license type is displayed in the Information Pane of the Jukebox Player main window There are two types of application licenses e Fixed licenses fetch all the pages that an application needs to the Player cache without having to connect to the ASP s server working offline e Floating licenses allow Jukebox Player to manage the Player cache dynamically by fetching and storing pages as needed caution With a Shared Cache you must have local administrator privileges to configure cache settings Changing the Player Cache Size 22 Jukebox Player adds paged data into the Player cache until the size limit is reached When that happens the Player cache overwrites the oldest data with the newest data A larger cache size allows more room for data and faster prefetching because older data is more likely to remain in the cache and not be deleted to make room for newer data Also some large applications may require a larger cache size than currently specified in order to run This is because the minimum required data needed to run the application may take up more space than the space allowed by the current Player cache size By default the Player cache is set to automatically increase without prompting Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 2 Using Jukebox P
15. allShield Wizard Completed Dialog If you wish to immediately launch Jukebox Player select Launch Application Jukebox Player 9 Click Finish The installation is now complete If you selected Launch Application Jukebox Player the Jukebox Player main window will appear Once launched Jukebox Player will continue to run until you select Exit from the File menu or the tray menu Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 1 Getting Started Jukebox Player UI Overview Jukebox Player Ul Overview Application Jukebox Player s UI user interface consists of two components e the Main Window e the Tray Icon and Tray Menu Main Window E Application Jukebox Player File Application Help Menu Bar c g Q Toolbar Launch Stop Remove Help Application T itunes EU Textpad Provider Name Textpad Application Pane 5 10 2012 12 28 35 PM Information Sandboxing Mode Integrated Pane Status Bar For Help press F1 Figure 1 6 Jukebox Player Main Window e Menu Bar File Application and Help menus e Toolbar Buttons used to Launch Stop Remove applications and access Help e Application Pane Lists applications available for paging e Information Pane Application information including the Provider Name ASP Provider URL License Type Offline Remaining Time Last Accessed and Application Mode e Status Bar Information about Menu Bar and Toolbar buttons
16. begins paging the application to your Windows desktop First the application is shown as activating which involves acquiring authorization and information about how to virtualize the application from your ASP Once this information is received Jukebox Player begins prefetching which is the process of fetching pages of an application prior to it being explicitly requested by Jukebox Player in anticipation of being needed by the application After the application is prefetched virtualization takes place which is the process that makes the application appear to the Windows system as if it is physically installed Virtualization creates a boundary between the application and the local operating system used to maintain the integrity of your PC Application Jukebox Player User Guide 21 Proprietary and Confidential to Numecent Inc Configuring Jukebox Player Chapter 2 Using Jukebox Player Configuring Jukebox Player The options dialog allows for various configuration settings for Jukebox Player dealing with the cache logging or general UI behavior Configuring the Player Cache When Jukebox Player virtualizes an application it places the paged data onto an area of your computer s hard disk referred to as the Player cache so that the application can be quickly retrieved the next time the application needs it The Player cache greatly improves performance by providing quick access to pages that would otherwise have to be fetched from the AS
17. ccessed Sandboxing Mode Game Rating ESRB e Status Bar Provides information about Menu Bar and Toolbar buttons submenus and commands that appears when the mouse cursor hovers over these options The Status Bar also provides Work Offline status information Menu Bar File Application Help Figure 2 1 Menu Bar The Menu Bar allows you to access Application Jukebox Player options and settings It consists of three menus each of which consists of various commands and submenus Specific commands will be covered in topics below e File Commands to control Jukebox Player e Application Commands to control paged applications e Help Commands to help topics and product information Toolbar 14 File Application Help Figure 2 2 Toolbar The Toolbar includes buttons used to control application paging Launch Stop and Remove In addition Help provides information about how to use Jukebox Player Once you have successfully launched an application you will be able to launch it again later or perform other tasks described later in this guide e Launch This command will run the application e Stop This command will kill the application and can result in lost data Always exit applications first if possible e Remove This command will remove the application of the PC and can only be performed if the application is not running Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc C
18. d Windows XP From the Start menu select Control Panel and choose User Accounts Then either under the Advanced tab or under the tasks select Manage Passwords or Manage User Accounts This will be where the passwords are stored and can be modified or removed Stored User Names and Passwords 2 x Windows can store your logon information for network locations and w eb sites To add an entry click Add To edit an existing entry select it and then click Properties Passport Neti Remove Properties ih Close Figure 2 20 Windows XP Password Manager Windows Vista 7 From the Start menu select Control Panel and choose User Accounts Then select Manage Credentials Store credentials for automatic logon Use Credential Manager to store credentials such as user names and passwords in vaults so you can easily log on to computers or websites Windows Vault Default vault location Back up vault Restore vault Windows Credentials Add a Windows credential 10 10 254 120 Modified 5 14 2012 10 10 254 41 Modified 5 11 2012 x Certificate Based credentials Add a certificate based credential No certificates Generic Credentials Add a generic credential No generic credentials Figure 2 21 Window 7 Credential Manager Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Glossary access token application application license Application Service Provider ASP
19. d company information from external threats For companies all communication is routed through a proxy server outside of the organization s network and the proxy server decides whether it is safe to let a particular message or file pass The proxy server hides the true network addresses An agreement that provides the legal right to use software on a particular computer but does not give the right to connect to the server from a client Accessing a cloudified application product requires an application license A sub component of the ASP s Jukebox Server system that manages subscriber licenses and meters application usage The primary functions are to grant renew and delete access tokens record application usage and help with server load balancing A file that stores messages generated by an application service or operating system These messages are used to track the operations performed The sub component of an ASP s Jukebox Server system that delivers a cloudified application to clients The segment of disk storage on the Jukebox Player PC that temporarily stores application pages that were fetched from the ASP s Application Jukebox server Also see cache Techniques for ensuring that data stored in a computer cannot be read or compromised Most security measures involve data encryption and passwords Data encryption is the translation of data into a form that is unintelligible without a deciphering mechanism such as a passw
20. de of the Windows taskbar The Jukebox Player main window may or may not appear however depending on how Jukebox Player has been configured To exit Jukebox Player Use one of these methods to exit Jukebox Player From the File menu select Exit e Right click the Jukebox Player Tray icon and select Exit from the Jukebox Player tray menu Displaying and Closing the Main Window 10 In order to reduce screen clutter you can close the Jukebox Player main window and display it again at any time To display the main window To display the main window or bring it to the foreground if it is hidden behind other windows do one of the following e Right click the Jukebox Player tray icon and select Open Application Jukebox Player from the Jukebox Player tray menu e Double click the Application Jukebox Player icon on your Windows desktop e Click Start Windows desktop gt All Programs gt Application Jukebox Player gt Application Jukebox Player Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 1 Getting Started Uninstalling Jukebox Player To close the main window Click X Close button at the top right corner of the main window NOTE Closing the main window does not shut down Jukebox Player To shut down Jukebox Player click File on the menu bar and select Exit Uninstalling Jukebox Player NOTE Be sure to exit Jukebox Player before uninstalling it To u
21. e Tray Menu Help Contents About Application Jukebox Player w Opti ons 5 Open Application Jukebox Player Exit Figure 2 9 Jukebox Player Tray Icon and Tray Menu Jukebox Player Status The appearance of the Jukebox Player tray icon indicates the status of Jukebox Player as shown in the following table Table 2 2 Jukebox Player Status Icons Icon Description Status Jukebox Player is running and connected Jukebox Player iA m online If this icon is visible Jukebox Player is Ya ra Icon A running even if the Main Window is closed or minimized CD Icon is Jukebox Player is working offline 4 grayed out em Animation of Jukebox Player is prefetching data spinning CD icon Jukebox Player Pop Up Messages Pop up messages also called bubble help periodically appear above the Jukebox Player tray icon providing information such as e Anew application has been added e A connection to a server is not available e Certain Jukebox Player functions such as Stop or Remove are not available e When the Jukebox Player is closed but still running Application Jukebox Player User Guide 19 Proprietary and Confidential to Numecent Inc Launching Applications 4D Application Jukebox Player is still running x Application Jukebox Player will continue to run so that you can virtualize applications To completely exit Jukebox Player right click the tray icon then click
22. e added ll Show reminder th till running when window is closed HTTP Proxy Use Internet Explorer settings Figure 2 14 HTTP Proxy Settings You can also specify other Jukebox Player UI behavior settings e Open window when Player starts Will open the Jukebox Player main window when first started This allows users to see application states e Open windows when new applications are added Will open the Jukebox Player main window when new applications are added to see progress status e Show reminder that Player is still running when window is closed Will show a message from the Jukebox Player Tray to remind the user that Jukebox Player is still running Using a Proxy Connection Many companies use proxies to direct and control network traffic Jukebox Player supports Windows Internet Explorer IE proxy settings PAC settings are also supported and the proxy protocol can be HTTP HTTPS or SOCKS to use Internet Explorer s proxy settings 1 From the File menu select Options 2 Click the General tab select Use Internet Explorer Settings and click OK A confirmation message appears asking you if you want to save your user credentials 3 Click Yes or No Proxy settings are now enabled Application Jukebox Player User Guide 25 Proprietary and Confidential to Numecent Inc Configuring Jukebox Player Chapter 2 Using Jukebox Player Log Settings The Log tab provides logging options for Jukebox Player including Lo
23. e n trains sss sene n nenas 11 Chapter 2 Using Jukebox Player eee eee eee ee eee eee eene eene ne nennen nennen nennen nnns n nnne 13 The Jukebox Player Uecisccics sont E 13 Jukebox Player Main Wind OW 5 2 rti niet Renee derart de a ae UE RE ERAN ee iiv deus 13 Jukebox Player Tray stie hte o Ee ver Cv ie pe ra cr M Erie te pue Aaaa 19 launching ADplicatiOrs uei rientro eerie RE ete ss eee qe benu eg ave bees a voe enn T es UR Ce seca E esee RR s ved EDE 20 Starting Applications from an ASP s Web Site cccscccccceceecessssesaeceeeceseeseseaeceeeeesseesessaeaeeeesens 20 Starting Applications from Jukebox Player cecescssessscecececesseseaecaeceeecscesseaaaeceeeessesssesssaeaeeeesens 21 The sSix LaurichiStages i nr Rene o anc INI Y saute P E v eee Ya vba 21 About Prefetching and Virtualization cessisse nennen nenne nnn nnns nnns 21 Configuring Jukebox Player ccccccccccccssssssessnecececsceesenseseeeeecesseeseseaaecececssedseaesaeeeeeessesseaaaeeeeeeeseeees 22 Configuring the Player Cache itat eto e lene cds iei e Oh este ee Orne 22 General Settings ete tim tn dtt tete te tais eter tetti OAEIAE 25 License ValidatiOri iicet teorie teta eee trn eoe erede ee See ho e ESSET e ES RALE Ye EE TN ER ERI AEN ERE FADEN RE EY E 27 Service InterruptlOTi uiua ditio soeur tape Ege ch i exe ka ek E Qual ed Xe eda EAE Rand cueetames Ras FERRE SR LM A DEO xd UE MRNA 27 Working OPIN
24. ently needed data that can be retrieved quickly Also see Player cache For Application Jukebox a PC with Jukebox Player installed In general a client is a computer that accesses shared network resources provided by another computer called a server Also a client can be an application or process that requests a service from a process or component In a client server environment the workstation is usually the client computer Application Jukebox Player User Guide 31 Proprietary and Confidential to Numecent Inc cloudified application cloudified application cloudpaging firewall license Licence service log file Stream service Player cache security server service service interruption 32 Glossary A software program that a user can access from any XP Vista or 7 Windows computer with an Internet broadband or company intranet connection without installing the programs on a client PC The transfer of a cloudified application between an ASPs server and a client PC with Jukebox Player installed For paging to work the client PC receiving the data must be able to collect and send it as a steady stream to the application that is processing the data and converting it to text sound or pictures This means that if the client PC the data more quickly than required and saves the excess data in a cache file called the Player cache A firewall is a software and or hardware barrier that protects private an
25. fline e When an application is running offline Offline appears on the right side of the status bar and the application is not able to communicate with the ASP When working offline since all pages have previously been transferred to your PC s hard drive application paging is not necessary e Each time you re connect with your ASP the time available for you to work offline is reset e When the available offline time specified by an application s license has expired None will appear for the Offline remaining time e Floating licenses do not authorize applications to be used offline e When working offline Not Accessible appears in the status column next to each application with a floating license 28 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 2 Using Jukebox Player Authentication Before you can work offline you must first exit any applications with floating licenses that are currently running To work offline 1 Select the application and look at the License Type on the Information pane e Only applications with fixed licenses can be used offline For any floating license applications currently running be sure you save all your work and close these applications before you start working offline 2 Fromthe File menu select Work Offline You will be prompted to shut down all floating license applications currently running A dialog box appears informi
26. gging level Log file size Maximum log file size Current maximum log file size and the View Log button Application Jukebox Player Options Loaaina Level Basic k seps the log File From growing too large Extended logs additional information useful for troubleshooting Log File Size Maximum log file size 10240 KB must be between 1 KB and 100 MB Current maximum log file size 10 MB Figure 2 15 Logging Options About the Logging Level This option controls the amount of information that is written to the log e Basic If this option is selected general usage information is written to the log e Extended If this option is selected additional usage statistics are written to the log This additional information is valuable as a troubleshooting source however it may be lengthy and may create a large log file faster than if the Basic option were used To view the log file 1 From the Application pane of the Main window select each application currently running and click Stop on the Toolbar 2 Click Files and Select Options 3 Click View Log The Log File appears About the Log File Size e Maximum log file size This setting for the largest log size e Current Maximum log file size This is the current value for the largest log size 26 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 2 Using Jukebox Player License Validati
27. hapter 2 Using Jukebox Player The Jukebox Player UI Application Pane The Application Pane lists all applications that are available to use 3 Application Jukebox Player File Application Help c 98 Q0 Launch Stop Remove Help Application W itunes gE Textpad Provider Name Textpad Unspecified Provider URL Locally virtualized License Type Floating Offline Remaining Time None Last Accessed 5 10 2012 12 28 35 PM Sandboxing Mode Integrated For Help press F1 Figure 2 3 Application Pane All applications that have been paged to the Jukebox Player will be presented in the Application Pane The pane is divided into two columns application name and application status The columns are sortable by clicking on the title of each Applications may also be launched by double clicking the name of the application Application Pane Menus The application pane supports content menus by right clicking on either a specific application or within the empty area for actions that apply to all applications Launch Remove Work Offline Figure 2 4 Application Pane Menus Application Jukebox Player User Guide 15 Proprietary and Confidential to Numecent Inc The Jukebox Player UI Application Status Column and Icons Chapter 2 Using Jukebox Player Each application will have a state that is shown both in a column and represented by an icon for easy reference amp Application Jukebox Player g Stop Remove
28. ically if the application license is set to Auto Run Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 2 Using Jukebox Player Launching Applications Starting Applications from Jukebox Player To start an application configured to Auto Run 1 Select the application from the Application pane of the Jukebox Player main window 2 Click Launch on the toolbar Jukebox Player starts the application NOTE Your PC must be connected to the Internet or your company s network in order to virtualize an application To start an application not configured to Auto Run 1 Launch the application from your ASP s website 2 Fromthe Jukebox Player Application pane select the same application and click Launch on the toolbar Jukebox Player starts the application The Six Launch Stages When an application is starting for the first time the six launch stages appear in progression the status column of the Application pane 1 ACTIVATING gt 2 PREFETCHING 3 VIRTUALIZING gt 4 READY gt 5 LAUNCHING 6 RUNNING 3 amp Application Jukebox Player File Application Help g Launch Stop Remove Application amp Photoshop C52 Figure 2 12 Six launch stages and example of Prefetching stage NOTE Some of launch stages occur so quickly you may not be able to see them About Prefetching and Virtualization After you launch an application for the first time Jukebox Player
29. ication has such a rating assigned to it Repositioning the Information Pane You can un dock the Information pane and move it to any desired location on the screen In addition you can dock it in four possible locations to the left of the Application pane default to the right of it above it or below it To un dock the Information pane Click the Title Bar of the Information pane and drag the pane to the desired location on the screen To dock the Information pane 1 Click and drag the Information Pane s Title Bar onto one of the four guide arrows see Docking the Information Pane on page 18 2 When a blue rectangle appears at the desired location release the mouse button The Right guide arrow docks the Information Pane on the right side of the Application pane Application Jukebox Player User Guide 17 Proprietary and Confidential to Numecent Inc The Jukebox Player UI Chapter 2 Using Jukebox Player e The Left guide arrow docks the Information Pane on the left side of the Application pane The Top guide arrow docks the Information Pane above the Application pane The Bottom guide arrow docks the Information Pane below the Application pane Application Jukebox Player File Application Help 9 3 Q Stop Remove Help Application Status y Acrobat Ready 7 Firefox Ready gE TextPad Ready Provider URL Locally virtualized License Type Floating Offline Remaining Time Press the Ctrl key
30. ion which makes the application appear to the user s Windows system as if it is physically installed Application Jukebox Player User Guide 33 Proprietary and Confidential to Numecent Inc virtualization Glossary 34 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Index A About This Guide Typographic conventions 2 About this guide Target audience 2 Access token 31 Application 31 Application license 31 Application mode Integrated 17 Isolated 17 Application pane 9 15 Status column 18 Application Service Provider 1 31 Application Status Icons 16 ASP See Application Service Provider Authentication 31 Auto Run 20 B Basic log 26 C Cache 31 Caution Icon Explanation 2 Client 31 Cloudified application 1 32 Cloudpaging 32 E Extended log 26 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc F Firewall 32 H Help 3 HTTP Proxy Settings 25 Information pane 9 18 Docking 17 Repositioning 17 Un docking 17 J Jukebox Player Benefits 1 Exiting 10 Main window 13 Starting 10 Status icons 19 Tray icon 13 19 UI 9 13 Uninstalling 11 Using 13 L Launch stages 21 Launching applications For applications not set to Auto Run 21 For applications set to Auto Run 20 21 Licence service 32 License 32 License Type Fixed 17 Floating 17 License Validation 27 35
31. layer Configuring Jukebox Player The performance of your PC may be affected if the Player cache size is set too large in relation to your PC s available hard drive space Application Jukel IEEE Cache size Automatically increase cache size Desired size MB 4096 must be between 128 MB and 7185 MB Current size Percentage used 9 Clear Cache Cache location C Documents and Settings All Users Application Data Endeavors Cache type Shared NOTE Cache options cannot be changed while applications are running or if there is not enough disk space to accomodate the cache Figure 2 13 Player Cache Settings To change the Player cache size 1 From the Application pane of the Main window select each application currently running and click Stop on the toolbar From the File menu select Options Select the Cache tab Enter the new cache size in the Desired Size field and click OK The cache has now been changed The default cache size is 4096 MB NOTE If the application needs more space than is available in the Player cache you may be prompted to increase the cache size if automatically increase cache size is not selected The size will always increase by at least 10 MB Clearing the Player Cache If you encounter problems with Jukebox Player it may sometimes be necessary to clear the Player cache NOTE Applications with a fixed license will not be able to go
32. mber m minor version number p patch version number bbbbb build number Table of Contents Introduction 8 isi cis ccvecwcudees M 1 About Application Jukebox ccccccccccccscssssssaeeeeeeeecesseeaaeseeeeeceseeseeaeeeeeeeecesseseaaeseeeescessesenaeseeeeeseeseeseas 1 Benefits of Application Jukebox esses nennen enne nennen enne niin nans sss eeii ie 1 Target PTS IGN CO RON EON EDDIE LLODOILID DILDO 2 GUIDE CONVENTIONS LEER 2 Getting Helps those Tee ee eee Ce Pee een cree ere cert et rete LE nd tee 3 Chapter 1 Getting Started ss scsiciicscisianteccsinsissacstannsebessnstuasconesbenecbacbuaibiondiecodoniabeiucostiudabsonsant 5 Technical Requirements esses seeeeeeeennen nennen nennen en nn nth ia ias as sss s essetis sadi ss saei sentada dass sns ans 5 Installing J kebox Player ee eie erc eee cette ep rave ee ever ek evene eee eere v La venas eS aee E FER NTE 5 IIR eduraueUJj 9 VEIDBIIm t HO 9 Tray ICON ANd Tray MenU cccccssssscecccecessesseaececeeeecseseseaaeseeeeecesseseaseseeeescusseesnaesaeeeesesseesesaeaeeeeeens 9 Starting and Exiting Jukebox Player nennen nennen neni nasse 10 Displaying and Closing the Main Window ccccccccccsssessssceeeeecsssesseseeaececeessceseaeaeeeseeeseessesaaeess 10 Uninstalling Jukebox Player sesseseseeeeeeeennne nennen nnne nenhnnnan nnns nnn
33. n Pane After a few seconds a service interruption dialog will appear as well Application Jukebox Player Alert 1 One or more applications are X experiencing a service interruption Figure 2 17 Service Interruption NOTE Only applications currently running that lose connection with the ASP will show the Unavailable red exclamation mark icon Clicking the Click here for more information will display a list of all the applications affected by the service interruption You can do one of the following Wait for the network connection to be re established When the applications are available again the Unavailable application status icon will be replaced with the running icon Select the affected application s and then click Stop on the toolbar A confirmation message will appear before the application is terminated caution Choosing Stop on the Jukebox Player toolbar may result in data loss since applications may not terminate normally Be sure to save your data before choosing Stop Working Offline Working offline can be a useful option if you are unable to connect to your company network or ASP for a long period of time for instance if you are traveling and unable to connect to a network Working offline requires that the application has an fixed license which can only be set by your service administrator There are two types of application licenses e Fixed licenses authorize applications to be used of
34. ng you that all floating license non offline enabled applications will become unavailable Offline appears on the Status Bar For Help press F1 Figure 2 18 Offline shown on Status Bar To work online again From the File menu select Work Offline This will enable applications with floating licenses to run Authentication For some company networks or for some ASPs you may get prompted for authentication to either your company s domain or for the ASP s portal login This may occur even if you have not launched an application Server Authentication Please type in your username and password Realm TREAMTHEORY LOCAL Username Password Username Example domain jdoe Timeout 12 UE ttc Cancel Figure 2 19 Authentication dialog The Realm information will help you to distinguish if your company network or an ASP is requesting login information Please enter your username and password for the correct network realm If you do not enter the credentials within 15 seconds the action taken e g Launching the application will be cancelled and you will have to take the action again The username and password will be remembered for that realm until the Jukebox Player is restarted If you choose to Save the password then it will be kept by Windows Application Jukebox Player User Guide 29 Proprietary and Confidential to Numecent Inc 30 Authentication Chapter 2 Using Jukebox Player To reset a stored passwor
35. ninstall Jukebox Player follow the instructions below corresponding to your Windows operating system XP Vista or 7 To uninstall Jukebox Player using Windows Vista 7 Instructions for the Control Panel Home view 1 Navigate to the Windows Control Panel Start Control Panel 2 Onthe Programs pane click Uninstall a program 3 Select Application Jukebox Player and click Uninstall 4 Follow the prompts to complete the uninstall process To uninstall Jukebox Player using Windows XP 1 Navigate to the Windows Control Panel Start Control Panel 2 Double click Add or Remove Programs 3 Select Application Jukebox Player and click Remove 4 Follow the prompts to complete the uninstall process NOTE The system will have to reboot after running uninstall Application Jukebox Player User Guide 11 Proprietary and Confidential to Numecent Inc Uninstalling Jukebox Player Chapter 1 Getting Started 12 Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter Using Jukebox Player This chapter covers the following topics e The Jukebox Player UI e Launching Applications e Configuring Jukebox Player e License Validation e Service Interruption e Working Offline e Authentication The Jukebox Player UI Application Jukebox Player s UI user interface consists of two components e the Jukebox Player main window e the Jukebox Player tray icon These components
36. offer alternative ways of accessing Jukebox Player s functionality and can be used independently The main window opens up by default when Jukebox Player starts although this can be changed through Jukebox Player s configuration options NOTE You can close or re open the main window at any time as long as Jukebox Player is running when the Jukebox Player icon is visible on the Windows system tray The Jukebox Player tray menu is accessed by clicking on the Jukebox Player tray icon located on the Windows system tray which is always visible while Jukebox Player is running Most of Jukebox Player s functionality can be accessed through its tray menu so it is possible to use Jukebox Player without displaying its window which may help reduce screen clutter On the other hand the main window offers a list of applications available for paging as well as paging status and progress information Jukebox Player Main Window The Jukebox Player main window is divided into several functional sections e Menu Bar File Application and Help menus Application Jukebox Player User Guide 13 Proprietary and Confidential to Numecent Inc The Jukebox Player UI Chapter 2 Using Jukebox Player e Toolbar Launch Stop Remove applications and Help buttons e Application Pane Lists applications available for paging e Information Pane Provider Name Application Service Provider Provider URL License Type Offline Remaining Time Last A
37. on License Validation Each time an application is launched and periodically while it is running license validation occurs Jukebox Player checks to see if a valid license and a seat are available The service administrator determines how many seats are available for an application license An application with a floating license reserves a seat while the application is running and an application with an fixed license reserves a seat during the activation part of the launch process If a valid license and seat are available the application will launch and continue to run A license is renewed each time an application is launched unless configured differently by the service administrator There are three situations that will cause a license to expire f you are using the application online and a service interruption occurs for longer than 5 minutes e If you are using an application offline with an fixed license and its license for offline remaining time expires f you are using an application online and the expiration date of the license is reached A two minute 2 warning message will appear before a license expires This gives you the opportunity to save all of your work and exit the application normally Then a final one minute 1 warning message will appear before the license expires Finally a message appears saying that license has expired and the application will be terminated License Expiration License for application
38. ord which is a secret word or phrase that gives a user access to a particular program or system For Application Jukebox a computer that Jukebox Server components are installed on For Application Jukebox the sub component of an ASP s Jukebox Server system that delivers cloudified applications to clients and provides other key Jukebox Server functions For Application Jukebox an interruption in the delivery of pages from an ASP s server Jukebox Player handles and recovers from service interruptions that may occur during normal use For example Internet traffic can affect how data travels to and from networks Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Glossary session system administration token renewal frequency virtualization virtualization For Application Jukebox a period of time that a cloudified application is accessed by a user For Application Jukebox the person who manages the ASP s Application Jukebox server In general the person responsible for setting up and managing domain controllers or local computers and their user and group accounts assigning passwords and permissions and helping users with networking issues Frequency at which Jukebox Player must renew its access tokens in order to continue using Application Jukebox applications By default the frequency is set at 5 minutes The process that occurs after activating and prefetching an applicat
39. plication Service Providers ASPs provide cloudpaging applications to all users who consist of two main groups company users whose ASP is typically a company IT group and home users whose ASPs can vary from software to game providers Guide Conventions The following typefaces are used throughout this guide Bold text Names of windows panes portions of a window dialog boxes menus commands buttons predefined folders and keyboard keys Examples Click OK Press Enter Navigate to the My Docu ments folder italic text Indicates references to a chapter or section within this guide or other documentation Also used to emphasize new terms Example Refer to the Application Jukebox User Guide for fur ther information gt symbol Sequence in which you should select a menu option Example File gt New gt Document means click the File menu click New and then click Document 1 2 3 Numbered items indicate sequential steps in a procedure Sub steps are indicated with indented bullets Relevant graphics or screen captures may follow steps Screen captures The screen captures in this guide are examples only They may not exactly match the user interface on your system The following icons are used throughout this guide NOTE This icon identifies additional important information relating to information preceding it N caution This icon identifies information about actions that need to be
40. plications from one or more of your ASP s Application Jukebox servers In most cases you launch applications from your ASP s website After you have launched an application the first time you will be able to use it as if it were installed on your PC Benefits of Application Jukebox Application Jukebox provides several benefits e Zero footprint Applications are cloudpaged to your computer and not installed When you are finished there is no need to uninstall the application and nothing is left behind taking up space on your computer s hard drive e No application conflict Configurable virtualization allows you to determine whether applications are fully integrated with your environment fully isolated or any combination between the two This prevents conflicts between applications and even allows you to run two separate versions of the same application without conflict e Applications that can follow you around Access your application set from any computer e Always the latest version of an application No need for you to install patches service packs upgrades etc Application Jukebox provides Applications Anytime Anywhere Application Jukebox Player User Guide 1 Proprietary and Confidential to Numecent Inc Target Audience Introduction Target Audience This guide is for non technical PC users who choose application cloudpaging as a convenient alternative to installing and configuring applications and games Ap
41. s XP with Service Pack 3 or greater 32 bit Windows Vista with Service Pack 2 or greater Windows 7 Windows Server 2003 with Service Pack 2 or greater 32 bit Windows Server 2008 R2 e 512MB of RAM 1024MB recommended e 4 2GB of available hard disk space e internet Explorer 6 0 with Service Pack 1 7 0 or 8 0 Firefox 3 0 or greater e Broadband Internet Connection A fast Internet connection such as cable modem DSL or T1 is required for most applications A faster download speed improves performance In addition to Application Jukebox Player requirements your system must also meet any requirements of the application s you are cloudpaging Installing Jukebox Player Automatic Installation If you are in a company work environment your network administrator or your Application Service Provider ASP may have configured Jukebox Player to install automatically Manual Installation 1 Goto your ASP s web site download the Jukebox Player installer to your PC then double click it The Installation Wizard launches Application Jukebox Player User Guide 5 Proprietary and Confidential to Numecent Inc Installing Jukebox Player Chapter 1 Getting Started Alternative Instead of directing you to a web site link your ASP or network administrator may have provided you with the Jukebox Player installation file 2 Browse to the installer file Application Jukebox Player exe then double click it p Application Jukebox Player
42. ser Guide Proprietary and Confidential to Numecent Inc Chapter 2 Using Jukebox Player The Jukebox Player UI Information Pane The information pane details information related to the application such as where it was paged from and license policy information Application Jukebox Player File Application Help 9 3 Q Launch Stop Remove Help Application Status WD Itunes Ready E Textpad Ready Provider Name Unspecified Provider URL Locally virtualized License Type Floating Offline Remaining Time None Last Accessed 5 10 2012 12 28 35 PM Sandboxing Mode Integrated Textpad For Help press F1 Figure 2 6 Information Pane e Provider Name the ASP Application Service Provider e Provider URL the ASP s website address e License Type Fixed can be accessed offline or Floating can not be accessed offline e Offline Remaining Time For applications with fixed licenses the remaining time permitted for offline use for the existing license e Last Accessed The last date and time the application was paged e Sandboxing Mode Either Integrated the cloudified application shares resources with all applications traditionally installed on the PC or solated the cloudified application does not share resources with any other applications installed on the PC e Game Rating ESRB For games this rating indicates the appropriate audience for the content This information will only appear if the appl
43. th for the new Player cache location and click OK The new cache location is now set Other Player Cache Information 24 Automatically increase cache size If an application needs more cache space then this setting will allow the cache to automatically grow as needed If this default setting is changed then you will be prompted for each increase as needed and can accept for reject the request Current size The current cache size indicating how much the cache is occupying on the disk drive Percentage used The percentage of the total available cache that is currently in use Cache Type The cache type is set during installation of Jukebox Player by the System Administrator There are two types of Player cache Shared and User Specific The type cannot be changed once it has been set Shared Cache default allows one cache to be shared by multiple users which will save disk space on each PC running Jukebox Player e User Specific Cache provides a separate cache to be allocated for each user account on a PC Application Jukebox Player User Guide Proprietary and Confidential to Numecent Inc Chapter 2 Using Jukebox Player Configuring Jukebox Player General Settings You may configure the Jukebox Player to run when you sign into Windows by using the Start Player when Windows Starts option under the General tab Startup Start Player when Windows starts Player Window Open window wh Open window when new ons ar
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