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Ruckus ZoneFlex 7343 User Guide

1. eee eee 47 3 Navigating the Web Interface Logging Into the ZoneFlex Web Interface ii 49 Navigating the Web Interface 0 6 nett eee eens 50 If You Are Using a Dual Band ZoneFlex Access Point eee eee ee 51 4 Configuring the Access Point Configuring the Device Settingsi 06 6500 ale maan beaten ca ra an EA 53 Enabling the PoE OUT Port for ZoneFlex 7762 7762 S Outdoor APs 54 Configuring the Network Settings 0 0 0 0 eee eee eect ey 56 Default IP Addressing Behavior 0 ii 56 Obtaining and Assigning an IP Address ii 56 Configuring the LZTPASettings Lai aan shaded Wan BNE ane MRE ae ee one 57 Configuring Common Wireless Settings erraria rrara 59 Reviewing the Advanced gt Common Options 61 Setting Threshold Options 3 4 vee tlie Ona ane el suasa 63 Configuring WLAN Settings ii 65 USING WEP 4 03 take Ian E Al NN BRA BB ae capa as Sanaa 68 Using WRAY biasa atulecadd paa Nash santa Vaskda kanak 70 Customizing 802 1X Settings 5 4 5 naudan Ran s akan na MEN ANA 72 Rate LIMA Geter so tas at Gen tps eee LS e marae eer ice am aL wae dea 73 Controlling Access to the Wireless Network e eee eee 74 Changing the Access Controls for a WLAN 0 eee eee 74 Removing MAC Addresses from the List cece nes 75 Access ControltOptions asc Sona skala aan eatin edd os EN ED BRA 75 Configuring VLAN
2. oo 97 Rumina DSN io mon os eda co cake ea Adore a eae an Bu 97 This chapter provides instructions for managing standalone ZoneFlex access points using the Web interface For information on managing your ZoneFlex network using ZoneDirector refer to the ZoneDirector User Guide available from the Ruckus Wire less website Viewing Current Device Settings The Status gt Device page displays a general overview of the AP s current status including device name serial number MAC address current software version etc Viewing Current Internet Connection Settings The Status gt Internet page displays information on the AP s network settings i e the settings that allow the AP to communicate with your local network and the Internet Information includes IP address gateway DNS server NTP server and connection type method of obtaining an IP address DHCP or static IP 81 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Viewing Current Internet Connection Settings Renewing or Releasing DHCP This task should be performed only if you have access to the DHCP server or have some way to determine what IP address has been assigned to the AP It serves as a troubleshooting technique when IP addresses to one or more networked devices prove to be unusable or in conflict with others or when the AP loses its DHCP assigned IP address for some reason 1
3. 6 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942 7942 It uses the same dome type chassis with the sliding door and Kensington lock on the side panel There are slight differences however in the side panel and rear panel elements Refer to the illustrations below for more information Side Panel Features Figure 3 illustrates the side panel features of ZoneFlex 7962 For a description of each rear panel part refer to Table 6 Figure 3 ZoneFlex 7962 side panel we HARD Table 6 ZoneFlex 7962 side panel elements Number LED Button Name Description 1 OPT LED Not used in this model 7 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6 ZoneFlex 7962 side panel elements Number LED Button Name Description 2 DIR LED e Off The Access Point is not being managed by ZoneDirector standalone mode e Green The Access Point is being managed by ZoneDirector e Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second T
4. 40 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point Figure 24 The Configuration gt Wireless gt Wireless 1 tab Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Wireless 1 Device Internet Need Help Radio 2 46 Radio 5G Wireless Network Wireless 1 Wireless Availability Enabled Disabled Configuration Dedes Broadcast SSID Enabled Disabled Internet SSID Wireless 1 Radio 2 4G Dynamic VLAN D Enabled Disabled Radio 5G Threshold Settings V IN resi ings Edit Settings Rate Limiting Edit Settings Maintenance Access Control Upgrade Reboot Reset ikiia Encryption Method Disabled i Administration Management Diagnostics Log Update Settings Restore previous settings rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Optional Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point you can set the FlexMaster server address at this point Before starting this procedure make sure you obtain the correct FlexMaster server URL you can also use DHCP Option 43 or DNS to point the Access Point to the FlexMaster j NOTE In addition to setting the FlexMaster server URL manually on the Access Poi
5. JJ 97 RUAMINGIDIAGHOSties Lea eels ets welled sn 97 Index iii 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 iv 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 About This Guide About This Guide This guide describes how to install configure and manage the Ruckus Wireless ZoneFlex Access Point This guide is written for those responsible for installing and managing network equipment Consequently it assumes that the reader has basic working knowledge of local area networking wireless networking and wireless devices NOTE If release notes are shipped with your product and the information there i gt differs from the information in this guide follow the instructions in the release notes Document Conventions Table 1 and Table 2 list the text and notice conventions that are used throughout this guide Table 1 Text Conventions Convention Description Example TARDARON Represents information asit appears on screen Device name gt monospace bold Represents information that you enter Device name gt set ipaddr 10 0 0 12 default font bold Keyboard keys software buttons and field names On the Start menu click All Programs italics Screen or page names Click Advanced Settings The Advanced Settings page appears 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44
6. Overview of the ZoneFlex Access Point Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point ZoneFlex Access Points are the industry s first centrally managed Wi Fi access points that are capable of extending wireless signals two to four times farther than a conventional access point Your ZoneFlex Access Point uses BeamFlex a patent pending antenna technology from Ruckus Wireless that allows wireless signals to navigate around interference extend wireless signal range and increase speeds and capacity for wireless networks The BeamFlex antenna system consists of an array of up to fourteen high gain directional antenna elements that allow ZoneFlex Access Points to find quality signal paths in a changing environment and sustain the baseline performance required for supporting data audio and video applications Your ZoneFlex Access Point can be deployed in standalone mode or as part of the ZoneFlex Smart WLAN system in which it can be managed by either FlexMaster or ZoneDirector WLAN controller 1 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Unpacking the ZoneFlex Access Point Unpacking the ZoneFlex Access Point 1 2 Open the Access Point package and then carefully remove the contents Return all packing materials to the shipping box and put the box away in a dry location Verify that all items listed in Packag
7. http 3 You can change the Image Control File filename extension as noted here e Replace any file names ending in rcks with the html extension e Replace any file names ending in 17 with the html extension i CAUTION Do not change the Username or Password entries 4 Click Perform Upgrade A status bar appears during the upgrade process 5 After the upgrade is completed you must manually reboot the AP Upgrading Manually via Local File If you have already saved a firmware file on your local computer you can upgrade directly using the Web interface 1 In the Upgrade Method options choose Local Click the Browse button and locate the file on your local computer Select the file and click OK Click Perform Upgrade A status bar appears during the upgrade process MRS MN After the upgrade is completed you must manually reboot the AP Scheduling Automatic Upgrades 1 In the Upgrade Method options click the button for your preferred choice 2 Enter the appropriate information in the Host name field or IP address field CAUTION Do not change any of the Image Control File Username or Password i gt entries 3 Verify that the Auto Upgrade Enabled option is checked active 95 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Rebooting the Access Point 4 Toggle the Interval to Check for Software Upgrade drop down list to
8. p General You can get IP settings assigned automatically f your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 0 22 Subnet mask 255 255 255 0 Default gateway 192 168 0 1 Use the following DNS server addresses Prefered DNS server 192 168 0 1 Altemate DNS server 2 Connect the Access Point to the Administrative Computer 1 Connect one end of an Ethernet cable to an Ethernet port on the Access Point and then connect the other end to the administrative computer s Ethernet port Take out the supplied power adapter from the AP package connect the power jack to the AC connector on the rear panel of the AP and then plug in the adapter to a power source After a minute the power LED on the AP turns solid green You have completed connecting the AP to the administrative computer 3 Log Into the Access Point s Web Interface 1 2 On the administrative computer open a Web browser window In the address or location bar type the following address https 192 168 0 1 Press lt Enter gt on the keyboard to connect to the Access Point s Web interface A security alert message appears Click Yes or OK depending on the browser to continue The Access Point s login page appears 37 4Gon www 4Gon co uk
9. Configuring the Access Point Configuring Common Wireless Settings detection on all its managed APs at once Refer to the ZoneDirector online help for j NOTE If ZoneDirector exists on the network you can enable AeroScout RFID tag more information 4 Click Update Settings to save your settings Figure 31 The Configuration gt Wireless page Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Common Device Internet Radio 2 46 Radio 5G Radio Network Radio 2 4G Wireless Mode y 4 Cp ireless 2 4GHz 802 11b g n Device Channel SmartSelect x intemet Channel Width 40 MHz x Radio 2 4G Country Code United States Radio 5G Advanced Settings Edit Common Settings VLAN AeroScout RFID Maintenance AeroScout RFID tag detection Disabled Enabled Upgrade E Update Settings Restore previous settings Support Info Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Reviewing the Advanced gt Common Options This page permits access to advanced wireless functions These settings should only be changed by an experienced administrator Incorrect settings can severely impact wireless performance It is recommended that the default settings be retained for best performance CAUTION To fully benefit from the AP s capabilities it is advisable
10. Configuring the Access Point Configuring WLAN Settings 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page 6 Click Go back to Wireless Configuration to reopen the previous page Figure 35 WEP settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 5G Wireless9 Device Internet Radio 2 46 Radio 5G Wireless Network Wireless9 2 Wireless Availability Enabled Disabled Configuration na Broadcast SSID Enabled Disabled Internet SSID Wireless9 Radio ZAG Threshold Settings Edit Settings Radio 5G a s VEAN Rate Limiting Edit Settings F Access Control Edit Settings Maintenance ean J Encryption Method MEJ tin performance not available with WEP encryption Reboot Reset e euch Authentication Mode Open Shared Key Auto Encryption Strength 64 bit 10 hex digits 5 ASCII keys Administration Management Key Entry Method Hexadecimal ASCII Text Dass cea ene Log i WEP Key Key Index z rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Using WPA Use of WPA Wi Fi Protected Access or WPA2 provides enhanced security over WEP and allows client authentication based on either a pre shared key PSK for home or small office networks or an external authentication server such as a RADIUS server for corporate network
11. Go to Status gt Internet 2 Review the current settings 3 Ifthe current Connection Type is DHCP you will be able to see the currently assigned IP address and subnet mask listed below e To force the AP to release its DHCP assigned IP address click Release DHCP This will disconnect the user from Web interface as the system reverts to its default IP address Log in to the device using the default IP address 192 168 0 1 and click on Renew DHCP to request a new lease from the DHCP server e Click Renew DHCP to request a new IP address lease from the DHCP server Note The IP address may or may not change depending on the lease time offered to this device 4 Click Update Settings to save your settings Figure 43 Renew or release DHCP Ruckus 7962 Multimedia Hotzone Wireless AP Enable Auto update Status Internet Need Help Gateway 192 168 0 1 Radio 2 4G Primary DNS Server Radio 5G Secondary DNS Server NTP Server ntp ruckuswireless com Configuration Device I Connection Status Down internet Radio 2 46 Connection Type dhcp Radio 5G MAC Address 00 24 82 2e 84 e0 VLAN IP Address 192 168 0 1 Subnet Mask 255 255 255 0 Maintenance DHCP Actions Renew DHCP Release DHCP Upgrade Reboot Reset Support Info Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless
12. Last Att ted Reboot Reset Ban 5 2010 03 23 07 06 05 GMT using https flexmaster intune server suppant Into Last Successful not contacted yet Contact F Administration AS PEET PERA sendinform failed No Inform done 9890 SOAP 1 1 fault SOAP ENV Client none Host not found Management a Detail none Diremortics Current Time Wed May 19 06 37 00 2010 UTC Log Update Settings Restore previous settings Ei WIRELES rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2009 Ruckus Wireless communicate with each other are provided in Check the TRO69 Status FlexMaster Management Only on page 45 j NOTE Instructions on how to verify that the Access Point and FlexMaster can 5 Disconnect the Access Point from the Administrative Computer 1 Disconnect the Access Point from the power source 2 Verify that the power LED on the Access Point is off 3 Disconnect the Ethernet cable from the administrative computer s Ethernet port 42 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 2 Verify Access Point Operation 6 Restore the Administrative Computer s Network Settings 1 On your Admin computer open the Network Connections or Network and Dial up Connections control panel according to how the Start menu is set up e On Windows 7 click Start gt Control Panel gt Network and Internet gt Network and Shari
13. SSID This is the publicly broadcast name of your wireless network A default SSID is present which you ideally replaced in the installation process If the default SSID is still active it is strongly recommended that you change it The SSID identifies the WLAN in the user s wireless connection software The SSID can be up to 32 characters in length contain letters and numbers and is case sensitive Dynamic VLAN Dynamic VLAN can be used to assign VLAN IDs to wireless clients based on RADIUS attributes when a RADIUS authentication server is used Enable this feature to allow RADIUS to designate VLAN IDs for each wireless client For information on configuring the AP for RADIUS authentication see Customizing 802 1X Settings on page 72 Threshold Settings This button opens a page where you can configure the Protection Mode you activated on the Configuration Wireless Advanced Common page If Protection Mode is not active ignore this option For more information see Setting Threshold Options on page 63 66 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring WLAN Settings Table 25 Wireless options Rate Limiting This button opens a page where you can configure upload and download limits per station For more information see Rate Limiting on page 73 Access Control This button op
14. and start over 1 Insert a straightened out paper clip into the reset button hole 2 Press and hold the Reset button for at least eight 8 seconds You can now reconnect your computer directly to the AP as described in 2 Connect the Access Point to the Administrative Computer on page 37 and then start over with installation using the default network settings 47 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Troubleshooting Installation 48 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Navigating the Web Interface In This Chapter Logging Into the ZoneFlex Web Interface LL 49 Navigating the Web Interface ih 50 Logging Into the ZoneFlex Web Interface If you need to manage your AP you do it with the features of the ZoneFlex Web interface which you already used to set up the AP for use If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector you can manage APs through ZoneDirector rather than logging into each AP s Web interface individually AP now in use or you have some means of determining the dynamic IP address in use by the AP The PC you use for AP administration should be on the management VLAN i NOTE The following procedure assumes that you know the static IP address of the To log into the Web interface 1 On t
15. gt Common page After activating a Protection Mode you can open each Wireless tab and customize the threshold settings which determine what is put in effect and when CAUTION Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT support professional To customize Protection Mode Threshold settings 1 Go to Configuration gt Wireless The Configuration Wireless Common page appears NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click the tab for the Wireless WLAN that you want to configure The Configu ration Wireless Wireless page appears 3 Look for Threshold Settings and then click Edit Settings The Configuration Wireless Advanced Wireless page appears 4Gon www 4Gon co uk 63 info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring Common Wireless Settings 4 Review the options listed in Table 24 and then make any needed changes Table 24 Threshold options Option Description Beacon Interval The default value is 100 This value indicates the frequency interval of the beacon in milliseconds A beacon is a broadcast packet sent by the AP to synchronize the wireless network Data Beacon Rate The default value is 10 This value indicates the interval of the Delivery Tr
16. wireless security 802 1X 72 WEP 68 WPA 70 WLAN settings 65 workspace 50 WPA 70 WPA Auto 71 Z ZoneDirector 1 34 ZoneFlex 2942 7942 3 LEDs 3 rear panel 5 side panel 3 ZoneFlex 7341 11 ZoneFlex 7341 7343 7363 Front Panel 11 13 17 Rear Panel 13 16 19 ZoneFlex 7343 13 ZoneFlex 7363 17 ZoneFlex 7762 PoE OUT port 54 power configuration options 55 ZoneFlex 7962 7 LEDs 7 rear panel 10 side panel 7 ZoneFlex smart WLAN system 1 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299
17. 0 1245 808299 About This Guide Table 2 Notice Conventions Icon Notice Type Description Information Information that describes D important features or instructions Caution Information that alerts you to potential loss of data or potential damage to an application system or device Warning Information that alerts you to potential personal injury Related Documentation In addition to this User Guide each ZoneFlex Access Point documentation set includes the following a Quick Setup Guide Getting Started Guide Provides essential installation and configuration information to help you get the AP up and running within minutes a Online Help Provides instructions for performing tasks using the Access Point s Web interface The online help is accessible from within the Web interface a Release Notes Provide information about the current software release including new features enhancements and known issues NOTE Ifyou will be managing your ZoneFlex access points using ZoneDirector refer i gt to the ZoneDirector User Guide available from the Ruckus Wireless website 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point In This Chapter Overview of the ZoneFlex Access Point eee ee 1 Unpacking the ZoneFlex Access Point aah 2 Getting to Know the Access Point Features 0000000000 2
18. 5GHz need to be configured separately on the Web interface To configure the common wireless settings click Configuration gt Radio 2 4G or Radio 5G The rest of the configuration procedures are the same as the other models 2 Verify that the common wireless settings are configured as listed in Table 19 Table 19 Common wireless configuration Setting Recommended Value Wireless Mode Auto select Channel SmartSelect Country Code e If you purchased the Access Point in the United States this value is fixed to United States at the factory and is not user configurable e If you purchased the Access Point outside the United States verify that the value is set to your country or region Selecting the correct country code ensures that the Access Point uses only the radio channels allowed in your country or region Note for dual band AP users The two radios on dual band APs are always configured with the same country code setting If you change the country code for Radio 1 for example the same change will be applied automatically to Radio 2 3 If you made any changes to the Common tab click Update Settings 4 Continue to Configure Wireless Settings below 39 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point Figure 23 The Configuration gt Wireless gt Common tab Ruckus 7962 Mul
19. 7762 7962 note that elements on the Web interface menu are slightly different from the other single band ZoneFlex AP models Dual band ZoneFlex APs have one 2 4GHz radio for 802 11b g n clients and one 5GHz radio for 802 11a n clients The wireless settings for these two radios need to be configured separately which is why the dual band AP Web interface has the Radio 2 4G and Radio 5G menu items instead of a single Wireless menu item in other models Figure 27 highlights the differences between the ZoneFlex 7962 and ZoneFlex 2942 menus 51 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Figure 27 Status Device Internet Local Services Configuration Device Internet VLAN Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log Menu items are slightly different in dual band APs left and other ZoneFlex AP models right Status Device Internet Local Services Configuration Device Internet VLAN Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log Ruckus 7962 Multi Ruckus 2942 Multimedia Hotzone Wireless AP Status Device Device Name RuckusAP MAC Address 00 1F 41 10 03 90 Serial Number 100801002927 Software Version 8 0 0 0 52 Uptime 3 days 6 hrs 25 mins 5 secs Current Time
20. AP Pushing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 6 Sliding Door Protects the ports buttons and connector on the rear panel 7 Kensington Lock The Kensington lock feature located on the opposite side of the unit from the pictured LEDs is designed to prevent the sliding door from opening thus locking the unit The Kensington lock works with a Kensington MicroSaver lock 8 Power LED front Off Off e Amber Boot up in process e Green On 9 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 4 shows the rear panel of ZoneFlex 7962 For a description of each rear panel part refer to Table 7 Figure 4 ZoneFlex 7962 rear panel features Table 7 ZoneFlex 7962 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket Input 110 240V AC Output 12V 1 0A DC Power can also be supplied via the 10 100 1000 PoE port 2 Lock Hasp The lock hasp works with a cable or Ruckus Wireless mounts The recommended lock type is Masterlock 120 series D T Q KAD types 3 LAN Ports Two RJ 45 ports one for a 10 100 1000 PoE Power over Ethernet connection and another for a 10 100 1
21. Edit Settings Upgrade Reboot Reset s Encryption Method Disabled Administration Update Settings Restore previous setti Management Diagnostics Log rk Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Using WEP Ruckus Wireless recommends using WPA whenever possible and only use WEP if your CAUTION WEP encryption has been proven to be easily circumvented Therefore client devices do not support WPA rates If you select WEP encryption for a WLAN wireless devices that are capable of CAUTION WEP Using WEP encryption limits the performance of the AP to 802 119 faster 802 11n transfer rates will be limited to 802 11g rates To configure WLAN specific WEP encryption settings 1 Go to Configuration gt Wireless The Configuration Wireless Common page appears NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click the Wireless tab that you want to configure The Configuration Wireless Wireless page appears 68 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring WLAN Settings 3 Click the Encryption Method menu and then click WEP An additional set of WEP specific encryption options appear on this page 4 Review the encryption settings listed in Table 26 and then make ch
22. Fax 44 0 1245 808299 12 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 6 shows the rear panel of ZoneFlex 7341 For a description of each rear panel part refer to Table 9 Figure 6 ZoneFlex 7341 rear panel OPT nt ET 10 100 1000 aaa Pot E AAAS SA AU N 1 ay Table 9 ZoneFlex 7341 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 1000 Port One RJ 45 port for a 10 100 1000 PoE Power over Ethernet 802 3af connection 4 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port ZoneFlex 7343 Access Point ZoneFlex 7343 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 7 shows the front panel of ZoneFlex 7343 For a description of each front panel part refer to Table 10 13 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 7 ZoneFlex 7343 fro
23. Radio 2 46 Service Provider Login Radio 5G Username super VLAN Current Password ITTI 7 New Password coco Maintenance Upgrade Confirm New Password Reboot Reset Support Info Update Settings Restore previous settings Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Enabling Other Management Access Options In addition to managing the AP via a Web browser through HTTPS several other management access options are available on the AP These options include manage ment access via HTTP Telnet and SSH You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR 069 SNMP Management Choice options If your ZoneFlex device is to be managed by FlexMaster then the FlexMaster information server URL and contact interval is preconfigured before you receive your ZoneFlex device point it to the FlexMaster server after you configure the management access options j NOTE If you are configuring the AP to be managed by FlexMaster remember to For more information refer to Viewing FlexMaster Management Status on page 90 86 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Enabling Other Management Access Options Figure 47 The Administration gt Management page Ruckus 7962 Multimedia Hotzone Wirel
24. Settings a11 hu ede nk ae ad aes 77 Navigating the VLAN Page La 77 5 Managing the Access Point Viewing Current Device Settings 0 00 eee eee 81 i 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Viewing Current Internet Connection Settings 0 0 00 2c eee 81 Renewing or Releasing DHCP ii 82 Viewing Current Wireless Settings eee eee 83 Viewing Associated Wireless Clients ii 84 Changing the Administrative Login Settings ka 85 Enabling Other Management Access Options ia 86 Viewing FlexMaster Management Status 0000000220 90 Pointing the AP to FlexMaster ii 91 Working with Event Logs and Syslog Servers 0000 eee eee eee 92 Enabling Logging and Sending Event Logs to a Syslog Server 92 Sending a Copy of the Log File to Ruckus Wireless Support 93 Saving a Copy of the Current Log to Your Computer 93 Upgrading the Firmware kian aan tu na Macs Steg an En 94 Upgrading Manually via FTP or TFTP io 94 Upgrading Manually via the Web ii 95 Upgrading Manually via Local File 0000 95 Scheduling Automatic Upgrades ia eenen e 95 Rebooting the Access Point geese daa engan De BR ba baka 96 Resetting the Access Point to Factory Defaults
25. Update Settings Restore previous settings rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIREL Copyright 2009 Ruckus Wireless 90 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Enabling Other Management Access Options Table 31 lists the TR 069 status information that the AP provides Table 31 TR 069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP last attempt to contact FlexMaster Date and time are specified in GMT or UTC which are accurate if a Network Time Protocol NTP server is configured Last successful contact Shows the date and time of the AP s last successful contact with FlexMaster Current time Shows the current date and time as known to the AP This timestamp is accurate if an NTP server is configured on the AP If there is no NTP server configured this timestamp is useful as a reference for comparison of the timestamps for Last attempted contact and Last successful contact Pointing the AP to FlexMaster Your ZoneFlex device is required to call home to register with your FlexMaster FlexMaster does not initiate initial contact To register successfully with FlexMaster your ZoneFlex device must know the FlexMaster server s URL thus entered on the
26. You must now disconnect the AP from the switch and the network and reconnect it to your computer as described in Step 1 Preconfigure the Access Point on page 33 At this time you can restore the network settings then replace it in your site for full network use Running Diagnostics Two network connection diagnostic tools PING and traceroute have been built into the AP to help you check network connections from the Web interface To run diagnostics for network troubleshooting 1 Go to Administrator gt Diagnostics The Administrator Diagnostics page appears Two options are available e Ping e Traceroute 2 Click the text field by the option you want to activate and type the network address of a site you wish to connect to 3 Click Run Test 97 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Running Diagnostics The results appear in the text field below each option Figure 52 Pinging ruckuswireless com Ruckus 7962 Multimedia Hotzone Wireless AP LOGOUT Status Administration Diagnostics Device Need Help Internet Ping ruckuswireless com Radio 2 4G Radio 5G Ping results PING ruckuswireless com 199 238 178 36 56 data bytes a 64 bytes from 199 238 178 36 icmp_seq 0 ttl 46 time 178 9 ms Configuration 64 bytes from 199 238 178 36 icmp seg 1 ttl 46 time 174 0 ms De
27. connected to the same or different Ethernet uplinks using the RJ45 type connectors on the back of the AP The images of RJ45 connectors represent those RJ45 connectors on the AP Each image includes the label of the RJ45 port which it represents Clicking an icon switches between tagged and un tagged modes When the icon contains a white tag that port is tagged otherwise it is un tagged If desired wireless traffic can be segmented into different VLAN IDs which you configure using this page Figure 41 VLAN tagging Untagged port a VLAN port state icons A Member VLAN port allows the network s traffic to flow through its associated RJ45 connector If that port is configured for VLAN tagging then the tagged member VLAN port icon will be displayed A non member VLAN port does not allow network traffic to flow through the RJ45 connector Clicking an icon toggles that VLAN port between member and non member status The port may automatically be marked as tagged where appropriate Figure 42 Port state icons Member LAN port Non member LAN port Tagged member LAN port a Show me an example Clicking the button labeled Show me an example opens a few sample configurations with an explanation of what each shows a Update Settings When you click Update Settings if any configuration settings have changed a connectivity test will be run If the browser and the AP
28. device You will need TCP ports 80 and 443 between APs and FlexMaster when traversing Layer 3 firewall boundaries To point the AP to FlexMaster 1 Go to Administration gt Management 2 Under TR 069 SNMP Management Choice click Auto 3 In FlexMaster Server URL type the URL of the FlexMaster server 4 Toggle the Contact FlexMaster every drop down list to select how frequently the device will check the FlexMaster server for any pending configuration changes available for that ZoneFlex unit On the FlexMaster side this field is referred to as the Periodic Inform Interval 5 Click Update Settings to save your changes After the AP registers with FlexMaster this Administration gt Management page will show the communication status between the AP and FlexMaster 91 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Working with Event Logs and Syslog Servers Working with Event Logs and Syslog Servers Enabling Logging and Sending Event Logs to a Syslog Server If you have a syslog server on the network you can configure the Access Point to send the device logs to the server You will need to enable logging logging is disabled by default and then configure the Access Point to send logs to the syslog server 1 Go to Administration gt Log The Administration Log page appears 2 Look for Log Status and then click Enabled 3 After enabling logging co
29. istrator login settings Ruckus Wireless recommends that you change the default Web interface password immediately after your first login To change the default administrator login settings 1 Log into the Web interface 2 Go to Configuration gt Device The Device page appears 3 Under Service Provider Login change the default administrator login settings e In Username type a new user name that you will use to log in to the Web interface The default user name is super e In Password type anew password to replace the default password sp admin The password must consist of six to 32 alphanumeric characters only e In Password Confirmation retype the new password 4 Click Update Settings The message Your parameters were saved appears You have completed changing the default login settings The next time you log in to the Web interface make sure you use these updated login settings 85 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Enabling Other Management Access Options Figure 46 The Configuration gt Device page Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Device Device Need Help Internet Device Name RuckusAP Bado 246 Device Location Sunnyvale Radio 5G GPS Coordinates 111 11 1111 22 e g 37 388 122 0258633 Configuration Temperature Update 30 30 7200 seconds Device Internet
30. rates per client for a specific WLAN To enable per station rate limits 1 Goto Configuration gt Wireless Configuration gt Radio 2 4G or Configuration Radio 5G on dual band APs 2 Select the WLAN that you want to configure from the tabs at the top of the page 3 Click the Edit Settings button next to Rate Limiting 4 The Rate Limiting page appears 73 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Controlling Access to the Wireless Network 5 Set the maximum Downlink and Uplink rate per station or leave disabled if you do not want to limit traffic rate per station in that direction 6 The table below updates to show the maximum transfer rates for each traffic type 7 Click Update Settings to save your changes Figure 38 Limit traffic rate per station on a particular WLAN Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Advanced Wireless Rate Limiting baba Wireless 2 Internet Need Help paka Downlink Uplink Radin 3G Per Station Traffic Rate 1 mbps link per station z 1 mbps link per station z Configuration Device Maximum traffic rate on per station basis mitemet aoe Downlink Uplink Radio 2 46 Rate kbps Ceiling kbps Buffer pkts Radio 5G Voice 128 128 128 128 10 10 VLAN Video 256 256 900 900 50 50 Maint Best Effort 512 512 1000 1000 50 50 aintenance Upgrade B
31. select your preferred interval 5 You have two options at this point e Click Perform Upgrade which will start the process and the clock The next upgrade will occur at the selected interval e Click Save parameters only The clock starts right away and the actual upgrade will occur at the first effective interval After you click one of these two options a status bar appears during the upgrade process When the upgrade is complete the AP will reboot automatically Rebooting the Access Point You can use the Web interface to prompt the AP to reboot which simply restarts the AP without changing any of the current settings Please note that rebooting the AP will disrupt network communications in any currently active WLANs To reboot the Access Point 1 Go to Maintenance gt Reboot Reset The Maintenance Reboot Reset page appears 2 Click Reboot Now After a brief pause you will be automatically logged out of the AP Figure 51 The Maintenance Reboot Reset page Ruckus 7962 Multimedia Hotzone Wireless AP Status Device Maintenance Reboot Reset Need Help Internet Radio 2 4G Radio 5G What would you like to do Reboot with current settings Reboot Now Configuration Device Reset to factory settings Reset now Rebooting or resetting your device will cause your network to be unavailable during the reboot process Internet Radio 2 4G Radio 5G VLAN Maintenance Upgrade Reboot Reset Suppo
32. that you have the following requirements ready a An administrative computer notebook computer running Microsoft Windows 2000 XP Vista 7 a Mozilla Firefox 2 0 or later or Microsoft Internet Explorer 6 0 or later installed on the administrative computer a One Cat5e foil screened twisted pair FTP solid Ethernet cable 35 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point 1 Prepare the Administrative Computer running Windows XP or Windows 7 If you are using a different operating system refer to the documentation that was shipped with your operating system for information on how to modify the computer s IP address settings j NOTE The following procedure is applicable if the administrative computer is 1 On your Windows XP or Windows 7 computer open the Network Connections or Network and Dial up Connections control panel according to how the Start menu is set up e On Windows XP click Start gt Control Panel gt Network Connections e On Windows 7 click Start gt Control Panel gt Network and Internet gt Network and Sharing Center gt Change Adapter Settings 2 When the Network Connections window appears right click the icon for Local Area Connection and then click Properties NOTE Make sure that you configure the Local Area Connection properties not the i gt Wireless Network Connection properti
33. the Access Point to report to a FlexMaster server on the network make sure you verify that it can successfully communicate with the FlexMaster server You can do this by checking the TRO69 status on the Access Point s Web interface 1 Log in to the Access Point s Web interface 2 Go to the Administration gt Management page 3 Scroll down to the TRO69 Status section 4 Check the value for Last successful contact If it shows a date in green this indicates that the Access Point was able to successfully communicate with Flex Master Disconnect the Access Point from the Network 1 Disconnect the Access Point from the power source 2 Disconnect the Ethernet cable that runs to the Access Point s RJ45 port from your network s router or switch You are now ready to deploy the Access Point to its permanent mounting location 45 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 3 Deploy the Access Point Step 3 Deploy the Access Point In this step you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment 1 Choose a Location for the Access Point You can install the Access Point on a flat surface for example on a desktop or tabletop or mount it on a wall or ceiling When choosing a location for the Access Point ensure that the location a Allows easy viewing of the LEDs an
34. this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 16 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 9 shows the front panel of ZoneFlex 7363 For a description of each front panel part refer to Table 12 Figure 9 ZoneFlex 7363 front panel e o o o o l PWR OPT DIR 24G 5G Table 12 ZoneFlex 7363 front panel elements LED Description PWR LED Off Off e Amber Boot up in process e Green On OPT LED Not used in this model DIR LED e Off The AP is not being managed by ZoneDirector standalone mode e Green The AP is being managed by ZoneDirector e Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 17 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 12 ZoneFlex 7363 front panel elements LED De
35. uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 18 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 10 shows the rear panel of ZoneFlex 7363 For a description of each rear panel part refer to Table 13 Figure 10 ZoneFlex 7363 rear panel OPT RESET 10 100 10 100 1000 aaa Pot 7 AAAS A AU Xx y f g Table 13 ZoneFlex 7363 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then guickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 Ports 2 Two RJ 45 ports for 10 100Mbps connections 4 10 100 1000 Port One RJ 45 port for a 10 100 1000 PoE Power over Ethernet 802 3af connection 5 Power Connect the power adapter 12 VDC 1 25A to this socket Power can also be supplied via the 10 100 1000 PoE 802 3af port 19 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2741 Outdoor Access Point Figure 11 and Figure 12 identify the physical features of the ZoneFlex 2741 Outdoor Access Point Ruckus Wireless recommends
36. uses a RADIUS server to verify user identity Auto mode allows the client to authenticate based on either a passphrase or its RADIUS credentials WPA Algorithm TKIP This algorithm provides greater compatibility with older client devices but is not supported by the 802 11n standard Therefore if you select TKIP encryption 11n devices will be limited to 11g transfer rates AES This algorithm provides enhanced security over TKIP and is the only encryption algorithm supported by the 802 11i standard Auto Automatically selects TKIP or AES based on the client s capabilities Passphrase Enter a new passphrase between 8 and 32 characters long using any combination of printable characters letters numbers hyphens and underscores 4Gon www 4Gon co uk info 4gon co uk Tel 71 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring WLAN Settings 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page 6 Click Go back to Wireless Configuration to reopen the previous page Figure 36 WPA settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 5G Wireless9 Device Internet Radio 2 4G Radio 5G Wireless Network Wireless9 Wireless Availability Enabled Disabled Configuration Device Broadcast SSID Enabled Disabled Internet SSID Wireless9 Radio 2 46
37. will be unable to rediscover it gt CAUTION If you configure an AP for management by ZoneDirector and later decide that you want it to be a standalone AP you will need to factory reset the AP y y y Before starting this procedure check the label on the back panel of the Access Point and write down the MAC address of the Access Point You will need the MAC address to identify the Access Point on the ZoneDirector Web interface What You Will Need Before starting with the configuration task make sure that you have the following requirements ready A computer from which you can access the ZoneDirector Web interface a Mozilla Firefox 2 0 or later or Microsoft Internet Explorer 6 0 or later installed on the administrative computer a One Ethernet cable a Your ZoneFlex Access Point and the supplied power adapter 1 Connect the Access Point to a Power Source 1 Connect the power jack to the power connector on the rear panel of your ZoneFlex Access Point 2 Connect the power adapter to a power source 3 Verify that the power LED on the Access Point is green You have completed connecting the Access Point to a power source 34 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point 2 Connect the Access Point to the Same Subnet as ZoneDirector 1 Connect one end of an Ethernet cable to a LAN RJ 45 por
38. 0 associated clients 84 auto discovery 34 B BeamFlex 1 broadcast SSID 66 C changing the login settings 53 country code 60 83 D default user name and password 49 device location 53 device name 53 device settings 53 DHCP release 82 renew 82 diagnostics 97 dynamic VLAN 66 E encryption 67 F firmware upgrade 94 FlexMaster 1 35 FlexMaster management status 90 FlexMaster server address 41 G GPS coordinates 53 H Help 51 installation 27 required tools 27 IP address 56 K Kensington lock 9 L L2TP 57 location 29 lock hasp 10 logging in 49 logout 50 M MAC address 75 management access options 86 menu 50 mounting recommendations 29 N NTP server 57 O optimal mounting 29 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 orientation 29 P package contents 2 passphrase 69 password 54 ping 97 protection mode 62 R rate limiting 73 rebooting 96 resetting to factory default 97 S site survey 28 SSID 66 standalone operation 35 syslog 92 T tabs 50 tag detection 60 temperature update 53 threshold options 63 traceroute 97 transmit power 62 U user name 54 V verifying operation 43 viewing associated clients 84 VLAN 77 tag 78 tagging 78 W Web interface 49 WEP 68 wireless availability 66 wireless channel 59 83 wireless mode 59 83
39. 000Mbps connection Each Ethernet port has two LEDs which indicate the type of device that is connected to the port e Flashing green amber 10Mbps Layer 2 device e Flashing amber 100Mbps Layer 2 device e Flashing green 1000Mbps Layer 2 device 10 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 7 ZoneFlex 7962 rear panel elements Number Item Name Description 4 OPTIONAL Button Not active in this model at this time 5 SOFT RESET Use to reset AP This is a normal reset and does not Button set AP back to factory defaults ZoneFlex 7341 Access Point ZoneFlex 7341 features five LEDs on its front panel and buttons and connectors on its rear panel Front Panel Figure 5 shows the front panel of ZoneFlex 7341 For a description of each front panel part refer to Table 8 Figure 5 ZoneFlex 7341 front panel SSS PWR OPT DIR WLAN AIR PMA eee ee ee ee ee ee ee Table 8 ZoneFlex 7341 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model 11 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8 ZoneFlex 7341 front panel elements LED Description DIR LED Off Th
40. 2 Multimedia Hotzone Wireless AP Copyright 2009 Ruckus Wireless Configuring WLAN Settings This section describes how to configure WLAN specific settings such as wireless availability SSID encryption and authentication To configure WLAN settings 1 Go to Configuration gt Wireless The Configuration Wireless Common page appears NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click one of the eight Wireless tabs The Configuration Wireless Wireless page appears You can configure up to 8 SSIDs per radio 16 on dual radio APs 65 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring WLAN Settings 3 Review the WLAN options listed in Table 25 and then make changes as required Table 25 Wireless options Option Description Wireless Network Entera name forthe WLAN This name is only displayed in the Web interface You can use the same name as the SSID or a different name Wireless Availability This option controls whether or not the wireless network is available to users Off or On Broadcast SSID This option controls whether or not the WLAN SSID is visible to anyone looking for wireless networks Disabling hiding the SSID requires that the user be told the correct SSID before they can connect to your network
41. 299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762 7762 S Outdoor Access Point Figure 13 and Figure 14 identify the physical features of the ZoneFlex 7762 and 7762 S Outdoor Access Points Ruckus Wireless recommends that you become familiar with these features Figure 13 ZoneFlex 7762 7762 S Outdoor Access Point parts DC Connector RJ 45 PoE Connectors 5GHz External ntenna Connectors Ground Power LED Status LED Table 16 ZoneFlex 7762 LEDs and connectors Label Description Power LED Off Off e Red Boot up in process e Green On 24 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 16 ZoneFlex 7762 LEDs and connectors Label Description Status LED If the AP is operating in standalone mode e Amber The WLAN service is up and at least one wireless client is associated e Flashing amber The WLAN service is up and no wireless clients are currently associated If the AP is being managed by Ruckus Wireless ZoneDirector Green The AP is part of a mesh network either as Root AP or Mesh AP and is connected to an uplink with good signal If mesh networking is disabled but the WLAN service is available the Status LED is also green e Fast flashing green The AP is part of a mesh network
42. 82 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using go to the Status gt Wireless page on dual band APs go to Status gt 2 4G or Status gt 5G Table 28 lists the descriptions of each common wireless setting Table 28 Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using Possible values include e Auto Select e 2 4GHz 54 Mbps e 2 4GHz 11 Mbps e 11ng Operates with 802 11n 802 11g and 802 11b devices in 2 4 Ghz spectrum only Channel Shows the wireless channel that the AP is currently using If you set the wireless channel to SmartSelect this field will show the value Channel SmartSelect Channel Width 11n devices only Displays whether the channel width is set to 20MHz or 40MHz Country Code Shows the country code that the AP has been set to use CAUTION Verify that the AP is using the correct country code to make sure it uses only the allowed radio channels in your region Selecting the incorrect country code may result in violation of application laws AeroScout RFID tag detection Shows Enabled if you enabled AeroScout RFID tag detection The default setting is Disabled AeroScout Engine Shows Up if the communication age
43. 900_cntrl rcks Radio 2 4G Username z17962 Radio 5G Password coco VLAN o Maintenance Auto Upgrade Enabled Disabled Changes made to this area apply to the Automatic Firmware Update settings as well Support Info WARNING Upgrading the firmware could take a few minutes and your Administration network will not be available during this time Please do NOT remove Management power from your device until the upgrade finishes Diagnostics Log Perform Upgrade Save parameters only Restore previous settings a Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2009 Ruckus Wireless Upgrading Manually via FTP or TFTP 1 Inthe Upgrade Method options click FTP or TFTP 2 Click the host name field and then type the URL of the server Or click the IP address field and then type the IP address of the server Remember to start the URL with ftp 94 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Upgrading the Firmware CAUTION Do not change any of the Image Control File Username or Password i gt entries 3 Click Perform Upgrade A status bar appears during the upgrade process 4 After the upgrade is completed you must manually reboot the AP Upgrading Manually via the Web 1 In the Upgrade Method options click Web 2 Click the Web Options URL field and then type the URL of the download Web site Remember to start the URL with
44. Configuring the L2TP Settings Configuring the L2TP Settings This feature is available on 802 11g models only 57 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring the Network Settings You can implement transparent bridging with ZoneFlex through the use of L2TP Layer 2 Tunneling Protocol tunneling By tunneling traffic from a ZoneFlex AP to a central ized data center access controllers with policy enforcement software can apply rules and services In a typical WLAN implementation these rules include a captive portal to authenticate users credentials In the case of L2TP the ZoneFlex AP functions as a remote bridge As such it forwards traffic into PPP sessions over the L2TP tunnel This implementation ensures that you have complete visibility into MAC addresses of users as individual Wi Fi clients are essentially placed bridged onto the ISP s core network To configure L2TP tunneling 1 Go to Configuration gt Internet 2 Under L2TP Connection click Enable 3 InL2TP Network Server IP Address type the IP address of the L2TP network server LNS to which the device will connect 4 In Server Secret type the L2TP tunnel password 5 If your network requires PPP authentication configure the following fields under L2TP PPP Authentication e Username Type your appropriate PPP user name e Password Type the password appropriate to the ac
45. GMT Fri Mar 6 08 45 46 2009 52 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point In This Chapter Configuring the Device Settings ia 53 Configuring the Network Settings ia 56 Configuring Common Wireless Settings ia 59 Configuring WLAN Settings eesosas ee aan ea Bana Tana sin 65 Bete DNAN 0 soni resa Bae Rb en tha AA ba ina NE UR Ba abang 73 Controlling Access to the Wireless Network ka 74 Configuring VLAN Settings esso deca ab Bab Nana maa ana 77 This chapter provides instructions for configuring ZoneFlex access points in a stand alone environment If you will be managing your ZoneFlex network using ZoneDi rector referto the ZoneDirector User Manual available in PDF format from the Ruckus website at http support ruckuswireless com documents Configuring the Device Settings Device settings refer to the device name temperature update and service provider login settings Temperature update is only available on certain ZoneFlex models To configure the system settings 1 Go to Configuration gt Device The Configuration Device page appears 2 In Device Name type anewname for the device or leave as is to accept the default device name RuckusAP The device name identifies the AP among other devices on the network 3 In Device Location type the address o
46. N Current Password co 5 New Password oo Maintenance Upgrade Confirm New Password Reboot Reset Support Info Update Settings Restore previous settings Administration rk Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Enabling the PoE OUT Port for ZoneFlex 7762 7762 S Outdoor APs If you are using the supplied Ruckus Wireless PoE injector for the 7762 or 7762 S AP and power adapter to supply power to the AP you can use the PoE OUT port to supply PoE to any 802 3af PoE capable device for example another ZoneFlex 7762 AP or an IP based surveillance camera The PoE feature for the PoE OUT port needs to be enabled from the Web interface If you use DC power or a PoE injector other than the one supplied with the AP will be operational but some features such as the built in heater and PoE for NOTE i gt the AP the PoE OUT port will be unavailable See Table 21 below for more information 54 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring the Device Settings To enable PoE for the PoE OUT port 1 On the menu click Configuration gt Device 2 In Power Source select the Use custom PoE injector check box 3 Click Update Settings to save your changes You have completed enabling PoE for the PoE OUT port Figure 29 Select the Use custom PoE inj
47. Number Item Name Description 1 Power Connect the power adapter to this socket Input 110 240V AC Output 12V 1 0A DC Power can also be supplied via 10 100 PoE port 2 Lock Hasp The lock hasp works with a cable or Ruckus mounts The recommended lock type is Masterlock 120 series D T O KAD types 3 External RP SMA ZoneFlex 2942 One external antenna connector Connector e ZoneFlex 7942 None 4 LAN Ports e ZoneFlex 2942 Two RJ 45 ports supporting 10 100 PoE Power over Ethernet and 10 100Mbps connections e ZoneFlex 7942 Two RJ 45 ports supporting 10 100 1000 PoE Power over Ethernet and 10 100 1000Mbps connections Each Ethernet port has two LEDs which indicate the type of device that is connected to the port 5 OPTIONAL Button Not active in this model at this time 6 SOFT RESET Used to reset the AP This is anormal reset and does Button not reset the AP back to factory defaults Table 5 Behavior of Ethernet port LEDs on ZoneFlex 2942 7942 LEDs Description Off Not connected Steady flashing Amber Green Connected to 10Mbps device Steady flashing Amber Connected to 100Mbps device Steady flashing Green Connected to 1000Mbps device Intermittent flashing Amber Connected to 10Mbps device and passing traffic Green Intermittent flashing Amber Connected to 100Mbps device passing traffic Intermittent flashing Green Connected to 1000Mbps device passing traffic
48. Point Features Figure 14 The 5GHz antenna connectors are protected by metal caps Metal Caps 26 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point In This Chapter Before You Beagles pesi crier Gun ented baba nan ena nan 27 Step 1 Preconfigure the Access Point ia 33 Step 2 Verify Access Point Operation 000 cece eee ee 43 Step 3 Deploy the Access Point 2 00 cc ca ceded ee eee ga 46 Troubleshooting InstallatiGn 0 mt scew acne nied we sama ease ENR EAS 47 Before You Begin Before starting with the installation make sure that you have the required items for the installation ready In addition verify that the wireless stations on the network have the required components for wireless communication with the Access Point This section describes the pre installation tasks that you need to perform Prepare the Required Hardware and Tools You must supply the following tools and equipment a A notebook computer running Windows 2000 XP Vista 7 with one wireless 802 11a b g n network card and one Ethernet card installed Amodem DSL or cable E1 T1 router or other device provided by your Internet Service Provider that brings Internet access to your site a Optional A network switch or a DSL Internet gateway device NOTE If the AP is deployed with ZoneDirector follow the instructi
49. Router can communicate using the new VLAN settings then they will remain set If 78 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring VLAN Settings connectivity fails the device will revert to the previous VLAN settings and a warning message will appear to tell you the test failed and the settings were reverted to their original values CAUTION When changing VLAN settings you must ensure that your management AN device admin computer is a member of the same VLAN that you configure 79 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring VLAN Settings 80 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point In This Chapter Viewing Gumeht Dewees Senne Losmen ewer a Mania 81 Viewing Current Internet Connection Settings Wook 81 Viewing Current Wireless Settings 0c eee 83 Viewing Associated Wireless Clients 0 0000 84 Changing the Administrative Login Settings 0 0 0 0 8 85 Enabling Other Management Access Options 86 Working with Event Logs and Syslog Servers ih 92 Upgradingthe Fittiwaie sn bae BN EN Le EN 94 Rebooting the Access Point eee teens 96 Resetting the Access Point to Factory Defaults
50. Ruckus WIRELESS Ruckus Wireless ZoneFlex Access Point Release 9 1 User Guide For the following ZoneFlex AP models ZoneFlex 2942 802 11g Access Point ZoneFlex 2741 802 11g Outdoor Access Point ZoneFlex 7942 802 11n Access Point ZoneFlex 7962 Dual Band 802 11n Access Point ZoneFlex 7762 Dual Band 802 11n Outdoor Access Point ZoneFlex 7762 S Dual Band 802 11n Outdoor Sector Access Point ZoneFlex 7341 2 4GHz 802 11n Smart Wi Fi Access Point ZoneFlex 7343 2 4GHz 802 11n Smart Wi Fi Access Point ZoneFlex 7363 Dual Band 802 11n Smart Wi Fi Access Point Part Number 800 70306 001 Rev B Published June 2011 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Contents About This Guide Document Conventions ia i Related Documentation sis rered Gute ont go Sete de eta debacle A EE sew anda ee ii 1 Introducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point ii 1 Unpacking the ZoneFlex Access Point n 0 0 ii 2 Package Contents 4 senin tthe senin deny Resend BG eon eh eae 2 Getting to Know the Access Point Features ii 2 ZoneFlex 2942 7942 Access Point ii 3 Z6nerFlex1962 Access Poirit Ma On Rea dah tad aan bahan maa da 7 ZoneFlex 7341 Access Point ii 11 ZoneFlex 343 Access POINT sdu hd been ngan ENI AN RAN 13 Zon
51. Threshold Settings Radio 5G VLAN Rate Limiting Access Control Maintenance Upgrade r s AT Meat aa akan Method X sacar ie WPA Version WPA WPA2 WPA Auto WPA Authentication psk 802 1x Auto Administration Management Diagnostics Log WPA Algorithm TKIP AES Auto Passphrase Update Settings Restore previous setti rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Customizing 802 1X Settings If you choose WPA as the encryption method you have the option to set up the AP to act as an 802 1X proxy utilizing external authentication sources such as a RADIUS server To configure WLAN specific 802 1X authentication settings 1 Go to Configuration gt Wireless The Configuration Wireless Common page appears NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click a Wireless tab to configure The Configuration Wireless Wireless page appears 3 Select WPA from the Encryption Method drop down menu The basic set of WPA specific encryption options appear on the page 4 Select 802 1X as the WPA Authentication mode Additional options appear 72 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Rate Limiting 5 Configure the following settings to customize your 802 1X auth
52. ackground 100 100 1000 1000 10 10 Reboot Reset Support Info Update Settings Restore previous settings Administration Go back to Wireless Configuration Management Diagnostics Log rk Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Controlling Access to the Wireless Network Access Controls give you control over which stations are allowed to join associate with your WLAN networks There are tab entries for each available WLAN Changing the Access Controls for a WLAN 1 Go to Configuration gt Wireless NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click the Wireless tab for which you want to configure the access control settings 3 Click the Edit Settings button after Access Control The Configuration Wireless Access Control Wireless page appears 74 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Status Device Internet Radio 2 4G Radio 5G Configuration Device Internet Radio 2 46 Radio 5G VLAN Maintenance Upgrade Reboot Reset Support Info Ruckus 7962 Multimedia Hotzone Wireless AP Administration Configuring the Access Point Controlling Access to the Wireless Network 4 Select the radio button for the desired access control For a description of the options see Access Control Options on p
53. affic Indication Message DTIM This is a countdown field that the device uses to inform its clients of the next window for listening to broadcast or multicast messages RTS CTS Threshold The default value is 2346 This option determines at what packet length the RTS CTS function is triggered A lower threshold may be necessary in an environment with excessive signal noise or hidden nodes but may result in some performance degradation 5 Click Update Settings to save and apply the changes A confirmation message appears at the top of the page You have completed configuring the threshold options To reopen the previous page click the Go back to Wireless Configuration link 64 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring WLAN Settings Figure 33 Threshold settings Ruckus 7962 Multimedia Hotzone Wireless AP Need Help Help Status Device Configuration Radio 2 4G Advanced Wireless 2 Internet Radio 2 4G Radio 5G Beacon Interval 100 100 200 1000 Data Beacon Rate DTIM 1 1 255 RTS CTS Threshold 2346 256 2346 Update Settings Restore previous settings Go back to Wireless Configuration Configuration Device Internet Radio 2 4G Radio 5G VLAN Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log IX Ruckus Ruckus 796
54. age 75 The Access Controls Table appears 5 Click Add new entry to add a MAC address to the table 6 Type the MAC address in the spaces provided 7 Click Update to save your changes Assuming all parameters you entered are acceptable that row will be added to the table You have completed adding an entry to the MAC address table If you have additional MAC addresses you want included click Add new entry and then repeat these steps until you have entered all the stations you want There is a limit of 128 rows Figure 39 Access control settings Configuration Radio 2 4G Access Control Wireless 2 Disable WLAN access restrictions Allow only stations listed in the Access Control Table Deny only stations listed in the Access Control Table iia ani Go back to Wireless Configuration rk Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2009 Ruckus Wireless Removing MAC Addresses from the List Simply check the box under the Remove column for the MAC address entry you want to remove from the table and then click Update The page refreshes and the MAC address that you removed disappears from the list Access Control Options This section describes the options that you can use to control access to the wireless network 75 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Controlling Acces
55. anges as required Table 26 WEP settings Encryption Setting Description Authentication Mode Your options include e Open No security measure is enforced e Shared Key The selected Default Shared Key is used e Auto Automatically selected authentication mode Encryption Strength e 64bit Specify the key with 10 hexadecimal digits or 5 ASCII characters e 128 bit Specify the key with 26 hexadecimal digits or 13 ASCII characters The 128 bit cryptography is stronger privacy protection for your network and is recommended if you use WEP Key Entry Method e Hexadecimal The encryption key only accepts hexadecimal characters 0 9 A F e ASCII Text The encryption key accepts ASCII characters Passphrase When using WEP this passphrase can be used as a seed for automatic random key generation Enter some text and click the Generate button The system will generate the WEP key automatically You may specify a passphrase up to 32 characters Please note that the algorithm used for key generation may vary from system to system Checking the WEP keys used between wireless stations and the AP is recommended WEP Key Enter the key manually according to the Key Entry Method and Encryption Strength settings Key Index Choose the index from 1 to 4 that the WEP key is to be stored in 69 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299
56. ars if you are using the ZoneFlex 2942 AP The ZoneFlex 2942 AP provides an external antenna port in case you want to attach an external antenna to extend the range of your wireless network To enable the AP to use the external antenna select the Enabled option in this section This option is disabled by default cable laws If you purchased the AP in the United States you do not need to manually set the country code Ruckus Wireless APs that are sold in the US are preconfigured with the correct country code and this setting cannot be changed CAUTION Selecting the incorrect country or region may result in violation of appli 3 Ifyou are using AeroScout Tags in your organization to locate assets or personnel you can use your ZoneFlex AP to relay location or presence data from the AeroScout Tags to the AeroScout Engine via Wi Fi To enable the AP to relay AeroScout data click the Enable option in AeroScout RFID tag detection To check the status of the AeroScout communication agent which relays location data from AeroScout Tags to the AeroScout Engine go to the Status gt Wireless page Refer to Viewing Current Device Settings on page 81 for more informa tion NOTE For other AeroScout related configuration refer to the AeroScout documen i gt tation that was shipped with your AeroScout Tag and AeroScout Engine 60 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299
57. as Mesh AP and is connected to an uplink with fair signal e Slow flashing green This Mesh AP is searching for an uplink or is attempting to establish communication with ZoneDirector e Off Mesh networking is disabled and the WLAN service is unavailable RJ45 Connectors Two LAN ports that support Power over Ethernet PoE e PoE IN port Supports 10 100 1000Mbps connections connects to the network and receives 802 at PoE from the supplied PoE injector if connected e PoE OUT port Supports 10 100 1000Mbps connections If the supplied PoE injector is used this port can supply 802 af PoE to the connected PoE capable device for example another ZoneFlex 7762 AP or an IP based surveillance camera To use this port to supply PoE you first need to enable the PoE feature on the Web interface For more information refer to page 54 DC Connector In addition to PoE you can also use direct current or DC from a battery for example to supply power to the Access Point If you want to extend the range of your ZoneFlex 7762 7762 S you can connect external high gain antennas 5GHz only to the standard N type radio frequency RF antenna connectors on the top panel of the Access Point The 5GHz antennas must have a gain of less than 14dBi to comply with FCC and CE regulations 25 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access
58. ated AIR LED e Off The WLAN service is down e Green The AP is functioning as a RAP or MAP and the uplink signal is good e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink e Fast flashing green two flashes every second The AP is functioning as a MAP and the wireless signal to its uplink AP is fair 15 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 8 shows the rear panel of ZoneFlex 7343 For a description of each rear panel part refer to Table 11 Figure 8 ZoneFlex 7343 rear panel 23 HAI REJET 10 100 10 100 1000 aaa fot BL AAA A IY 1 A Table 11 ZoneFlex 7343 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time 2 HARD RESET Button Pressing and then quickly releasing this internal button reboots the AP Pressing and holding it for six seconds resets the AP to factory default settings CAUTION Resetting the AP to factory default settings will erase all settings that you configured previously 3 10 100 Ports 2 Two RJ 45 ports for 10 100Mbps connections 4 10 100 1000 Port One RJ 45 port for a 10 100 1000 PoE Power over Ethernet 802 3af connection 5 Power Connect the power adapter 12 VDC 1 25A to
59. count e Password Confirmation Re enter the password 6 Click Update Settings to save your settings As ZoneFlex devices support multiple wireless networks SSIDs you should define which SSID should be tunneled and which should be locally bridged You can configure this on the VLAN page For more information refer to Configuring VLAN Settings on page 77 58 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring Common Wireless Settings Configuring Common Wireless Settings Common wireless settings are settings that are applied to all WLANs The settings include the wireless mode wireless channel and country code To configure the wireless settings common to all WLANs 1 Go to Configuration gt Wireless The Configuration Wireless Common page appears NOTE If you are using a ZoneFlex 7363 7762 7962 go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Make changes to the common wireless settings listed in the table below Table 22 Common Wireless settings Setting Description Radio Network Dual radio APs only Allows you to change the name of the 2 4GHz and 5GHz radios default Radio 2 4G and Radio 5G Wireless Mode On 802 11b g APs The wireless mode options include the following e Auto Select Allows both 802 11g and 802 11b compliant devices to connect to the network This is the de
60. ctor e Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 3 AIR LED e Off The WLAN service is down e Green The AP is functioning as a Root AP RAP or Mesh AP MAP and the uplink signal is good e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink e Fast flashing green two flashes every second The Access Point is functioning as a Mesh AP and the wireless signal to its uplink AP is fair 4 WLAN LED e Off The WLAN service is down e Amber The WLAN is up but no clients are associated and no downlink MAPs are connected e Green The WLAN is up and at least one client is associated No downlink MAPs are connected e Slow flashing green one flash every two seconds The WLAN is up and at least one downlink MAP is connected No clients are associated e Fast flashing green two flashes every second The WLAN is up at least one downlink MAP is connected and at least one client is associated 5 HARD RESET Pushing and quickly releasing this button reboots Button the AP Pushing and holding it for six seconds resets the AP to factory default
61. d e Fast flashing green two flashes every second The WLAN service is up and at least one wireless client is associated Mesh networking is enabled and at least one downlink MAP is connected e Slow flashing green one flash every two seconds The WLAN service is up but no wireless clients are currently associated with it Mesh networking is enabled and at least one downlink MAP is connected to this Access Point e Off Either the WLAN is down or it is up but no wireless clients are currently associated with it If mesh networking is enabled there are no downlink MAPs connected to this Access Point LAN e Green The LAN port is connected to a 10 100Mbps device e Flashing green Traffic is passing through the LAN port e Off The LAN port is not connected to any network device PWR e Green On Off Off If you want to extend the range of your ZoneFlex 2741 Access Point you can connect an external high gain antenna to the standard N type radio frequency RF antenna connector on the top panel of the AP The antenna must have a gain of less than 9cBi to comply with FCC and CE regulations 22 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 12 The antenna connector is protected by a metal cap 23 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808
62. d access to the connectors if necessary a Is centrally located to the wireless clients that will be connecting to the Access Point A suitable location might be on top of a cabinet or similar furniture to optimize wireless connections to clients in both horizontal and vertical directions allowing wider coverage When positioning your Access Point ensure that a It is out of direct sunlight and away from sources of heat a Cabling is away from power lines fluorescent lighting fixtures and sources of electrical noise such as radios transmitters and broadband amplifiers a There are no thick walls or metal shielding between the Access Point and the wireless stations a Water or moisture cannot enter the case of the unit a Air flow around the unit and through the vents in the side of the case is not restricted Review the recommendations in Determine the Optimal Mounting Location and Orientation on page 29 for help in choosing a suitable location for the Access Point 2 Connect the Access Point to a Power Source and the Network Once you have placed the Access Point at its installation location you are ready to connect it to a power source and the network from a PoE switch or injector For information on how to make the PoE connections i NOTE If your ZoneFlex model supports PoE you can also supply power to the AP refer to the documentation that was shipped with the PoE switch or injector CAUTION If yo
63. e Access Point is not being managed by ZoneDirector standalone mode Green The Access Point is being managed by ZoneDirector Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update WLAN LED Off The WLAN service is down Amber The WLAN service is up and no clients are associated standalone or no wireless clients and no downlink MAPs are connected RAP Green The WLAN service is up and at least one wireless client is associated If Mesh is enabled no downlink MAPs are connected Fast flashing green The WLAN service is up at least one client is associated and at least one Mesh downlink is connected Slow flashing green At least one Mesh downlink is connected and no clients are associated AIR LED Off The WLAN service is down Green The AP is functioning as a RAP or MAP and the uplink signal is good Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink Fast flashing green two flashes every second The AP is functioning as a MAP and the wireless signal to its uplink AP is fair 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295
64. e Contents below are included in the package Check each item for damage If any item is damaged or missing notify your authorized Ruckus Wireless sales representative Package Contents A complete Access Point package contains all of the items listed below ZoneFlex Access Point Software License Agreement Product Warranty Statement A Quick Setup Guide for ZoneFlex indoor APs or an Installation Guide Getting Started Guide for ZoneFlex outdoor APs A mounting kit with model specific mounting hardware varies by model Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide Before you begin the installation process Ruckus Wireless recommends that you become familiar with these features ZoneFlex 2942 7942 Access Point ZoneFlex 7962 Access Point ZoneFlex 7341 Access Point ZoneFlex 7343 Access Point ZoneFlex 7363 Access Point ZoneFlex 2741 Outdoor Access Point ZoneFlex 7762 7762 S Outdoor Access Point NOTE For more information on the physical features of ZoneFlex 2741 and ZoneFlex 7762 outdoor APs refer to their respective Getting Started Guides or Installation Guides 2 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2942 7942 Access Point The side panel of Zo
65. e network the DIR LED is green ZoneFlex 7762 and 7762 S If the Access Point is operating normally your wireless client was able to associated with it a The Power LED is green a The Status LED is amber If the Status LED is blinking amber this indicates that there are no wireless clients connected to the Access Point s WLAN service 44 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 2 Verify Access Point Operation Associate a Wireless Client with the Access Point 1 On the administrative computer verify that the wireless interface is enabled On Windows XP click All Programs gt Connect To gt Wireless Network Connection to enable the wireless interface Other operating systems are similar 2 Inthe system tray right click the W Wireless Network Connection icon and then click View Available Wireless Networks 3 Inthe list of available wireless networks click the network with the same SSID as you configured in Configure Wireless Settings on page 40 For example if you set the SSID to Ruckus Wireless AP click the wireless network named Ruckus Wireless AP 4 Click Connect Your wireless client connects to the wireless network After the wireless client connects to the wireless network successfully the wireless client icon in the system tray changes to Check the TRO69 Status FlexMaster Management Only If you configured
66. eFlex 7363 Access Point nnaa naaa Rae Maan Kenlnen ka adan 17 ZoneFlex 2741 Outdoor Access Point eee 20 ZoneFlex 7762 7762 S Outdoor Access Point ccc eee 24 2 Installing the Access Point Before You Begifi aa end HSE tg Na bok dee 27 Prepare the Required Hardware and Tools 000 ee eee 27 Performa Site Survey Lon cas acto eee i de et Pda ee eae eth 28 Determine the Optimal Mounting Location and Orientation 29 Step 1 Preconfigure the Access Point 0 0 0 c cece eee eects 33 Configuring for Management by ZoneDirector 0 eee eee 34 Configuring for Standalone Operation or for Management by FlexMaster 35 Step 2 Verify Access Point Operation eee eect ees 43 Connect the Access Point to the Network 0 43 Check thel EDS 265 2th donner ete whe Reseda adhe Sep Ponds OLE RTRT Shy 44 Associate a Wireless Client with the Access Point 45 Check the TRO69 Status FlexMaster Management Only 45 i 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Disconnect the Access Point from the Network 0 000000000 45 Step 3 Deploy the Access POIntinitc bee ai he ahead eda heads bana da RN dues 46 1 Choose a Location for the Access Point oo 46 2 Connect the Access Point to a Power Source and the Network 46 Troubleshooting Installation
67. ector check box ZoneFlex 7762 802 11n Dual Band Outdoor Access Point Status Configuration Device Device Need Help Internet Device Name RuckusAP Radio 2 46 h i Device Location Sunnyvale USA Radio 5G 1 Bal GPS Coordinates 37 388 1220258633 e g 37 388 122 0258633 Power Source M Use custom PoE injector Check this if this AP uses a custom PoE injector Configuration Temperature Update 30 30 7200 seconds Device Internet Radio 2 46 Service Provider Login Radio 5G Username super at Current Password Maintenance New Password Upgrade Confirm New Password Reboot Reset MIO EA Update Settings Restore previous settines Administration Management Diagnostics Log rx Ruckus ZoneFlex 7762 802 11n Dual Band Outdoor Access Point Copyright 2007 Ruckus Wireless In addition to the supplied Ruckus Wireless PoE injector for the ZoneFlex 7762 AP you can also use DC power or a standard 802 3af 802 3at PoE injector to supply power to the AP Note however that some features specifically the built in heater and PoE for the PoE OUT port will be unavailable if the supplied PoE injector is not used Refer to Table 21 for the available power options and the limitations associated with each option Table 21 Power configuration options Power Input Operational AP Heater PoE for PoE OUT 12V DC Yes No No 802 3af input Yes No No 802 3at input Yes Yes No Ruckus Wireless PoE Yes Yes Yes
68. ens a page where you can configure access controls for the WLAN For more information see Controlling Access to the Wireless Network on page 74 Encryption Method By default all data exchanges on your wireless network are not encrypted but you can pick an encryption method in this option and use the extra workspace features that appear to fine tune the encryption settings Ruckus Wireless strongly recommends using WPA encryption as WEP has been proven to be easily circumvented For more information see either Using WEP on page 68 or Using WPA on page 70 4 When you are finished click Update Settings to save and apply the changes A confirmation message appears at the top of this page 5 Click Go back to Wireless Configuration to reopen the previous page 67 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring WLAN Settings Figure 34 WLAN settings Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Wireless 1 Device Internet Need Help Radio 2 4G Radio 5G Wireless Network Wireless 1 n 7 Wireless Availability Enabled Disabled Configuration E Device Broadcast SSID Enabled Disabled Internet SSID Wireless 1 ani Dynamic VLAN Enabled Disabled ana Threshold Settings Edit Settings Rate Limiting Edit Settings Maintenance Access Control
69. entication e RADIUS NAS ID Enter the network ID assigned to your RADIUS server e Authentication Server Required Enter the information needed to estab lish a connection between the AP and the RADIUS server The default port for RADIUS authentication is 1812 e Accounting Server Optional Enter the information needed to establish this connection The default port for RADIUS accounting is 1813 6 Click Update Settings to save and apply the changes A confirmation message appears at the top of this page 7 Click Go back to Wireless Configuration to reopen the previous page Figure 37 802 1X settings Ruckus 7962 Multimedia Hotzone Wireless AP a Status Rate Limiting Edit Settings Access Control Edit Settings Internet Radio 2 46 Radio 5G Encryption Method WPA x WPA Version WPA WPA2 WPA Auto Configuration WPA Authentication PSK 802 1x Auto pee WPA Algorithm TKIP AES Auto Internet i Beri Radio 2 46 Radius NAS ID Radio 5G VLAN Authentication Server Required Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log IP address Port Server Secret m Accounting Server Optional IP address Port Server Secret Update Settings Restore previous setti rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2009 Ruckus Wireless Rate Limiting Rate Limiting allows you to cap the data transfer
70. es 3 When the Local Area Connection Properties dialog box appears select Internet Protocol TCP IP TCP IPv4 in Windows 7 from the scrolling list and then click Properties The Internet Protocol TCP IP Properties dialog box appears 4 Write down all of the currently active network settings You will need this informa tion later when you restore your computer to its current network configuration 5 Click Use the following IP address and then configure the IP address settings with the values listed in Table 17 For a sample configuration refer to Figure 21 Table 17 Configure your computer s IP address settings IP address 192 168 0 22 or any address in the 192 168 0 x network with the exception of 192 168 0 1 which is the default IP address assigned to the Access Point Subnet mask 255 255 255 0 Default gateway 192 168 0 1 Preferred DNS server 192 168 0 1 You can leave the Alternate DNS server box blank 6 Click OK to save your changes and close the TCP IP Properties dialog box 7 Click OK again to close the Local Area Connection Properties dialog box Windows saves the IP address settings that you have configured 36 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point Figure 21 Sample configuration in the Internet Protocol TCP IP Properties dialog box kn Protocol TCP IP Properties
71. ess AP tecour Status Administration Management T Device Need Help Internet Network Profile 4bss Radio 2 4G Telnet Access Enabled Disabled ma Telnet Port 23 Configuration n Device SSH Access e Enabled Disabled Internet SSH Port 22 Radio 2 46 Radio 5G HTTP Access Enabled Disabled Nm HTTP Port 80 Maintenance Upgrade HTTPS Access Enabled Disabled Reboot Reset HTTPS Port 443 Support Info Certificate Verification PASSED Administration Auto provisioning Enabled Disabled TR069 SNMP Management Choice Auto rk Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS A PEER e To enable other management access options 1 Go to Administration gt Management The Management page appears 87 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Enabling Other Management Access Options 2 Review the access options listed in Table 29 and then make changes as needed Table 29 Management Access Options Option Description Telnet access By default this option is disabled inactive Telnet port This field lists the default Telnet port of 23 only if Telnet is active You can manually change this port number if required SSH access By default this option is enabled active SSH port This field lists the default SSH port of 22 only if SSH is active You can manually change this port n
72. fault setting e 2 4GHz 54 Mbps For faster 802 119 devices only Allows only 802 1 1g compliant devices to join the network e 2 4GHz 11Mbps For slower 802 11b devices only Allows only 802 1 1b compliant devices to join the network On dual radio 802 11n APs On dual radio 802 11n APs the wireless mode is determined by radio i e for the 2 4GHz radio the mode is set to 2 4GHz 802 11b g n while for the 5GHz radio the mode is set to 5GHz 802 11a n Channel This option lets you select the channel used by the network You can choose SmartSelect or choose one of a specific number of channels If you choose SmartSelect the AP automatically selects the best channel encountering the least interference to transmit the signal 59 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring Common Wireless Settings Table 22 Common Wireless settings Channel Width 11n APs only On 802 11n Access Points the option to choose 40MHz channel width provides theoretically double the data capacity of the channel However wider channel width means fewer channels available and more interference with other wireless signals Country Code This option if enabled lets you select your country or region code Advanced Settings Refer to Reviewing the Advanced gt Common Options on page 61 External Antenna NOTE This option only appe
73. for sending a copy of the current log file to Ruckus Wireless Support Save a copy to your local PC then attach it to an e mail message and send it to support a Setup a connection to an FTP site a Setup a connection to a TFTP site To take advantage of these options 1 Go to Maintenance gt Support Info The Maintenance Support Info page appears 2 Review the Upload Method options 3 To upload a copy of the support info file to an FTP or TFTP server click the TFTP or FTP option Clicking the FTP option prompts you to enter a User ID and Password 4 In Server Address enter the FTP or TFTP server IP address 5 In Filename enter a name for this file that you are saving using Internet Explorer as your Web Admin host NOTE Remember to add a TXT file extension to the file name especially if you are 6 Click Upload Now Saving a Copy of the Current Log to Your Computer You can also save a copy of the current log to your own computer if needed 1 Go to Maintenance gt Support Info The Maintenance Support Info workspace appears 2 Review the Upload Method options 3 Click the Save to local computer option Two links appear next to Download supportinfo txt and tr069info txt 4 Click the supportinfo txt link A new window or tab opens with the content of the log file displayed 5 Choose Save As or Save Page As from your browser s File menu 6 When the Save as dialog bo
74. gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring the Network Settings Figure 30 The Configuration gt Internet page Ruckus 7962 Multimedia Hotzone Wireless AP Status Device Configuration Internet Need Help Internet Radio 2 4G Radio 5G Primary DNS Server 192 168 20 fal Secondary DNS Server NTP Server ntp ruckuswireless com Configuration Device Connection Type DHCP Static IP internet Update Settings Restore previous setti pdat Restore previous settings Radio 2 4G ng Radio 5G VLAN Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless To review and modify the network configuration 1 Go to Configuration gt Internet The Internet page appears 2 For Connection Type select Static IP 3 When the Static IP options appear you can make changes to the following settings e Gateway This is the gateway IP address of the Internet interface e Primary DNS Server The IP address of the primary Domain Name System DNS server e Secondary DNS Server The IP address of the secondary Domain Name System DNS server e NTP Server Hostname of the Network Time Protocol NTP server 4 Click Update Settings to save your changes j NOTE For information on L2TP settings refer to
75. gs and software where you find MAC addresses listed include colons or dashes to separate the address pairs that is provided for you on the web page so do not enter the colons or dashes uon uyn Supported wildcard characters include x and blank space character Wild cards are useful when you want to specify all MAC addresses from a given manufac turer For example by specifying only the Organizationally Unique Identifier the first six hexadecimal digits of any MAC address from that manufacturer is its OUI saves you having to enter all 24 million of them the table size is limited in the AP Router to 128 entries Some manufacturers produce devices using more than one OUI in which case you may need to enter each applicable one Remove Check the Remove box for any rows that you no longer want used 76 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring VLAN Settings Configuring VLAN Settings The VLAN page is used to configure the virtual LAN VLAN parameters of the AP Traffic never uses VLAN tags over wireless links but traffic originating on or destined for WLAN stations can be differentiated by a VLAN identifier as it travels over other links such as Ethernet DSL or Cable Internet etc thus given the appropriate segmentation as it traverses the LAN or the Internet Figure 40 The Admin gt VLAN page Ruckus 7962 Multimedia Hotzone W
76. he Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 3 2 4G LED WLAN Off The WLAN service is down e Amber The WLAN service is up at least one wireless client is associated standalone or at east one downlink MAP is connected RAP or uplink RAP is connected MAP but signal quality is poor RSSI lt 15 e Green The WLAN service is up at least one client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP and signal quality is good RSSI gt 15 e Flashing green The WLAN service is up no clients are associated standalone no downlink MAPs are connected RAP or no uplink RAP is connected MAP 4 5G LED WLAN e Off The WLAN service is down e Green The WLAN service is up and at least one wireless client is associated e Fast flashing green two flashes every second The WLAN service is up and no wireless clients are associated e Slow flashing green zMesh AP searching for an uplink or searching for ZoneDirector 8 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6 ZoneFlex 7962 side panel elements Number LED Button Name Description 5 HARD RESET Pushing and quickly releasing this internal button Button reboots the
77. he PC open a Web browser window 2 In the address or location bar type the IP address of the AP Be sure to enter it in the format https xip address 3 Press Enter to connect to the Web interface 4 Ifa Windows security alert dialog box appears click OK Yes to proceed The Ruckus Wireless Admin login page appears 5 In Username type super 6 In Password type sp admin 7 Click Login The ZoneFlex Access Point Web interface appears 49 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser based interface that you can access from any networked computer Table 20 lists the Web interface features that are identified in Figure 26 Figure 26 Elements of the ZoneFlex AP Web Interface Tabs Log Out Button LOGOUT Ruckus 7962 Multimedia Hotzone Wireless AP Status Configuration Radio 2 4G Common Devi i i Common Jay s Schtupid WLAN f Wireless 2 f Wireless 3 f Wireless 4 f Wireless 5 f Wireless 6 f Wireless 7 f Wireless 8 interne Radio 2 4G hein Radio Network Need Help Radio 24G Configuration Wireless Mode 2 4GHz 802 1 1b g n Help Button Device Channel SmartSelect v iian Channel Width 40 MHz Radio 2 46 Country Code United Sta
78. info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point Figure 22 The ZoneFlex Access Point login page oN OH 4 Ruckus WIRELESS Ruckus Wireless Admin Username Password goahead WEBSERVER In User name type super In Password type sp admin Click Log In The Web interface appears displaying the Device page Continue to 4 Configure the Wireless Settings below Configure the Wireless Settings To complete this step you will need to configure the settings on the Common tab and at least one Wireless tab These are the essential wireless settings that will enable wireless devices on the network to associate with the Access Point For your reference the default wireless settings on the Access Point are listed in Table 18 Table 18 Default wireless settings Setting Default Value SSID network name Wireless 1 to Wireless 8 8 WLANs Encryption security Disabled on all WLANs Default management IP address 192 168 0 1 38 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point Configure Common Wireless Settings 1 On the left menu of the Web interface click Configuration gt Wireless The Common page appears NOTE For dual band APs ZoneFlex 7962 7762 7363 the two radios 2 4GHz and i gt
79. injector for ZoneFlex 7762 AP with supplied power adapter 55 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring the Network Settings NOTE If the built in heater is disabled the lowest operating temperature that the Access Point can support is 20 C Configuring the Network Settings This section describes how to view and configure the AP s network settings Topics discussed include a Default IP Addressing Behavior a Obtaining and Assigning an IP Address Configuring the L2TP Settings Default IP Addressing Behavior By default the AP is configured to automatically obtain an IP address from a DHCP server on the network Ifthe AP does not detect a DHCP server it automatically assigns itself the static IP address 192 168 0 1 to make it easier for you to preconfigure and deploy it on your network Obtaining and Assigning an IP Address There are at least two instances when you would change the IP address of the AP a Ifthe current AP IP address consistently conflicts with that of any other device in your network a If you want to switch to a static IP address from DHCP for use in managing or maintaining the AP Unless you are able to determine the IP address assigned by the DHCP server to the AP it may prove helpful for anyone needing administrative access to assign a static IP address to the AP 56 4Gon www 4Gon co uk info 4
80. ireless AP Status Configure VLAN Deve Internet _ ee Name VLAN ID a Radio 5G 7 1 2 WAN Configuration Device Management 1 lt 7 Q E Internet Radio 2 4G Radio 5G Wireless 1 1 Maintenance Upgrade Reboot Reset Wireless 2 41 Support Info Administration t Wireless 3 1 Diagnostics Log Wireless 4 1 amp VY e ry Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Navigating the VLAN Page a Name The name appearing in the first cell of each column identifies each network Here the term refers to a single broadcast domain There is also a Management network referring to communications directly to the AP Router a VLAN ID If the VLAN ID field is blank or empty no VLAN tagging will occur for that network The state is shown by one of three images explained below in VLAN port state icons NOTE If two rows two networks are assigned the same VLAN ID then they are i gt considered to be the same network 77 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring VLAN Settings a VLAN tagging Each RJ45 port can be configured to use VLAN tagging By default no RJ45 port is tagged When the icon contains a white tag that port is tagged otherwise it is un tagged Clicking on the icon switches between tagged and un tagged modes a RJ45 port state images The AP may be
81. lors and What They Mean Refer to Table 15 below for a list of ZoneFlex 2741 LED states and what they indicate Table 15 ZoneFlex 2741 LED states and behaviors LED Meaning OPT Not used in this model DIR Off The AP is not being managed by ZoneDirector standalone mode e Green The AP is being managed by ZoneDirector e Slow flashing green one flash every two seconds The AP is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The AP is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 21 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 15 ZoneFlex 2741 LED states and behaviors LED Meaning AIR e Off The WLAN service is down e Green The AP is functioning as a Root AP RAP or Mesh AP MAP and the uplink signal is good e Slow flashing green one flash every two seconds Mesh networking is enabled but the AP is still searching for a mesh uplink e Fast flashing green two flashes every second The AP is functioning as a Mesh AP and the wireless signal to its uplink AP is fair WLAN e Green The WLAN service is up and at least one wireless client is associated If mesh networking is enabled there are no downlink MAPs connecte
82. neFlex 2942 7942 features four LED indicators that can be used to assess both device and network status The rear view displays the connector panel which includes the LAN ports and the optional external antenna connection Refer to the following illustrations and tables to learn more Side Panel Features The ZoneFlex 2942 7942 chassis includes a Kensington lock on the side of the unit opposite the OPT and DIR LEDs and a lockable sliding door shown in Figure 1 that hides and protects the rear connector I O panel and status LEDs As your AP may be placed in a public location the lock and door mechanisms can help prevent tampering or theft Figure 1 ZoneFlex 2942 7942 side panel features JUN WLAN i 4 ix Table 3 lists the various LED states on ZoneFlex 2942 7942 and describes what each LED state means It also describes how to use the HARD RESET button and other elements on the side panel Table 3 ZoneFlex 2942 7942 side panel elements Number LED Button Name Description 1 OPT LED Not used in this model 3 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3 ZoneFlex 2942 7942 side panel elements Number LED Button Name Description 2 DIR LED e Off The Access Point is not being managed by ZoneDirector standalone mode e Green The Access Point is being managed by ZoneDire
83. nfigure the following options e Syslog Server Address Optional To enable the AP to send messages to a syslog server as they appear enter the IP address of the syslog server e Syslog Server Port By default the syslog port number is 514 If the syslog server is using a different port enter that port number in this field 4 Click Update Settings to save and apply your changes Figure 49 Ruckus 7962 Multimedia Hotzone Wireless AP Status Administration Log Device Inornet Log Status Enabled Disabled Radio 2 46 Syslog Server Address 0 0 0 Radio 5G Syslog Server Port 514 Configuration Current Log Refresh Device 7 06 RuckusAP user info kernel Internet ay 19 06 26 06 RuckusAP user info kernel Radio 2 4G lay 19 06 26 06 RuckusAP user info kernel Radio 5G lay 19 06 26 06 RuckusAP user info kernel lay 19 06 26 06 RuckusAP user info kernel VLAN lay 19 06 26 06 RuckusAP user info kernel jay 19 06 26 06 RuckusAP user warn kernel Maintenance lay 19 06 26 06 RuckusAP user warn kernel lay 19 06 26 06 RuckusAP user warn kernel Upgrade lay 19 06 26 06 RuckusAP user warn kernel Reboot Reset lay 19 06 26 06 RuckusAP user info kernel Support Info lay 19 06 26 06 RuckusAP user warn kernel lay 19 06 26 06 RuckusAP user info kernel ay 19 06 26 06 RuckusAP user warn kernel Administration ay 19 06 26 06 RuckusAP user warn kernel Management lay 19 06 26 06 RuckusAP user warn kernel i lay 19 06 26 06 RuckusAP user
84. ng Center gt Change Adapter Settings e On Windows XP click Start gt Control Panel gt Network Connections e On Windows 2000 click Start gt Settings gt Network Connections 2 When the Network Connections window appears right click the icon for Local Area Connection and then click Properties 3 When the Local Area Connection Properties dialog box appears select Internet Protocol TCP IP from the list and then click Properties The TCP IP Properties dialog box appears 4 Restore the computer s network settings by typing the original IP address settings in the TCP IP Properties dialog box 5 On the TCP IP Properties dialog box click OK to close it 6 Click OK again to close the Local Area Connection Properties dialog box You are now ready to connect the Access Point to your network Step 2 Verify Access Point Operation Before deploying the Access Point to your environment Ruckus Wireless strongly recommends that you verify that the Access Point is operating correctly To do this you will need to connect the Access Point to your live network temporarily and make sure that the network connection works and that wireless clients are able to associate with the Access Point and connect to your network and the Internet NOTE The network and power connections that you will be making in this step are temporary For outdoor access points you can perform these verification tasks indoors Connect the Access Point t
85. not to change AN these settings unless absolutely necessary To configure the advanced common options 1 On the Configuration Wireless page click Edit Common Settings The Configuration Wireless Advanced Common page appears 61 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring Common Wireless Settings NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Configure the advanced settings listed in Table 23 as required Table 23 Advanced gt Common options Option Description Transmit Power The default setting is Full Select the level of transmit power from the drop down menu This option sets the maximum transmit power level relative to the predefined power this value differs according to the current country code Protection Mode Inactive by default If you activate protection you control how 802 11 devices know when they should communicate with another device This is important in a mixed environment of both 802 11b and 802 11g clients WARNING Activating this option and configuring the settings boosts the interoperability of 802 11b and 802 11g devices but will severely decrease performance e CTS only Choose this option to force all destination devices to acknowledge their ability to receive data when a transmission is initiated Use thi
86. nt server For more information refer to the FlexMaster User Guide On the menu click Administration gt Management Scroll down the page to the TRO69 SNMP Management Choice section Verify that the Auto option is selected oe Ne In FlexMaster Server URL type the URL of the FlexMaster server on the network You can use either http or https to connect to the URL and include either the host name or IP address of the FlexMaster server in the URL The following are examples of valid FlexMaster server URLs http flexmaster intune server https flexmaster intune server 41 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point http 192 168 20 1 intune server https 192 168 20 1 intune server 5 Click Update Settings to save your changes You have completed setting the FlexMaster server address on the Access Point Figure 25 Type the FlexMaster server URL Ruckus 7962 Multimedia Hotzone Wireless AP Status TRO69 SNMP Management Choice Device Auto Internet SNMP only E D FlexMaster only Radio 5G None Configuration DHCP Discovery Device FlexMaster Server URL http flexmaster intune server Internet Digest authentication Username Radio 2 4G i Digest authentication Password Radio 5G VLAN Periodic FlexMaster Inform Interval 15 minutes SJ TRO69 Status Maintenance Currently Using URL Upgrade
87. nt on the AP communication daemon is able to relay location data from AeroScout Tags to the AeroScout Engine If the communication agent is unable to relay data or AeroScout tag detection is disabled this field will show Down If you want to make changes to any of these settings go to the Configuration gt Wireless page Refer to Configuring Common Wireless Settings on page 59 for more information 83 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Viewing Associated Wireless Clients Figure 44 The Status gt Wireless page Ruckus 7962 Multimedia Hotzone Wireless AP Status Radio 2 4G Common f Wireless 1 f Wireless 2 f Wireless 3 f Wireless 4 f Wireless 5 f Wireless 6 f Wireless 7 f Wireless 8 Wireless Mode 11ng Operates with 802 11n 802 112 and 802 11b devices in 2 4 Ghz spectrum only Channel Channel 11 SmartSelect Channel Width 40 Mhz Configuration Country Code US Device auras AeroScout RFID Radio 2 4G AeroScout RFID tag detection Oo tag Disabled VLAN AeroScout Engine communication daemon Down Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Viewing Associated Wireless Clients A usage monitoring capability has been built into the Access Point t
88. nt panel Table 10 ZoneFlex 7343 front panel elements LED Description PWR LED Off Off e Red Boot up in process e Green On OPT LED Not used in this model DIR LED e Off The Access Point is not being managed by ZoneDirector standalone mode e Green The Access Point is being managed by ZoneDirector e Slow flashing green one flash every two seconds The Access Point is being managed by ZoneDirector but is currently unable to communicate with ZoneDirector e Fast flashing green two flashes every second The Access Point is being managed by ZoneDirector and is currently receiving configuration settings provisioning or a firmware update 14 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10 ZoneFlex 7343 front panel elements LED Description WLAN LED e Off The WLAN service is down e Amber The WLAN service is up and no clients are associated standalone or no wireless clients and no downlink MAPs are connected RAP e Green The WLAN service is up and at least one wireless client is associated If Mesh is enabled no downlink MAPs are connected e Fast flashing green The WLAN service is up at least one client is associated and at least one Mesh downlink is connected e Slow flashing green At least one Mesh downlink is connected and no clients are associ
89. o help you monitor wireless clients that are associated with your wireless network To view associated wireless clients 1 Go to Status gt Wireless The Status Wireless page appears NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Status gt Radio 2 4G or Status gt Radio 5G 2 Click any of the Wireless tabs Wireless clients that are associated with this particular wireless network appear under Connected Devices 84 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Changing the Administrative Login Settings Figure 45 Viewing connected devices Ruckus 7962 Multimedia Hotzone Wireless AP Status Status Wireless Device Internet Wireless 1 2942 BSSID 00 1F 41 10 03 98 Wireless Status Up Configuration Broadcast SSID Enabled Device Internet Encryption Mode Disabled Radio 2 4G Radio 56 Connected Devices VLAN MAC Address SSID 00 23 df 4f af ef Q Wireless 17962 Maintenance 00 19 23 04 11 31 Q Wireless 17962 Upgrade Reboot Reset Support Info Administration Management Diagnostics Log rt Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS 8 Copyright 2007 Ruckus Wireless Changing the Administrative Login Settings The default user name is super and the default password is sp admin To prevent unauthorized users from logging in to the Web interface using these default admin
90. o the Network 1 Connect the Ethernet cable from a LAN RJ 45 port on the Access Point to your network s router or switch 2 Reconnect the Access Point to a power source You have completed connecting the Access Point to your live network Perform the tasks described in the following sections to verify that the Access Point is operating normally 43 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 2 Verify Access Point Operation Check the LEDs Perform a spot check using the LEDs to verify that the Access Point is operating normally Refer to the following sections for information on how to check the LEDs on each ZoneFlex AP model ZoneFlex 2741 2942 7341 7343 7942 If the Access Point is operating normally and your wireless client was able to associate with it a The WLAN LED is green m If you do not have Ruckus Wireless ZoneDirector on the network the DIR LED is off This indicates that the Access Point is operating in standalone mode If there isa ZoneDirector device on the network the DIR LED is green ZoneFlex 7363 and 7962 If the Access Point is operating normally and your wireless client was able to associate with it a The 2 4G or 5G LED is green a If you do not have Ruckus Wireless ZoneDirector on the network the DIR LED is off This indicates that the Access Point is operating in standalone mode If there isa ZoneDirector device on th
91. ons in the Zone i gt Director Quick Setup Guide and connect the AP to your Ethernet network 27 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point perform a site survey to determine the optimal Access Point placement for maximum range coverage and network performance When performing a site survey consider the following factors a Data rates Range is generally inversely proportional to data rates The maximum radio range is achieved at the lowest workable data rate Higher data rates will generally be achieved at closer distances a Antenna type and placement Proper antenna configuration is a critical factor in maximizing radio range As a general rule radio range is increased by mounting the antennas higher off of the ground a Physical environment Clear or open areas provide better radio range than closed or filled areas The less cluttered the operating environment the greater the wireless range a Obstructions building materials and sources of interference Physical obstruc tions such as concrete pillars steel beams and filing cabinets can block or hinder wireless communication Avoid installing the Access Point in a location where there is an obstruction between sending and receiving devices A number of machines and electronic devices that emit radio waves cranes wireless
92. ons through port 443 If FlexMaster server is used open TCP ports 80 and 443 for HTTP HTTPS communi cations and TCP port 8082 for AP wake up commands i NOTE Remember to open any relevant firewall ports between the AP and the 89 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status Ifyou configure the AP to be managed by FlexMaster you can check the TR 069 Status section on the Administration gt Management page Figure 48 TR 069 status information Ruckus 7962 Multimedia Hotzone Wireless AP Status TRO69 SNMP Management Choice Device Auto atenat SNMP only ae FlexMaster only Radio 5G J None Configuration DHCP Discovery Device FlexMaster Server URL http flexmaster intune server internat Digest authentication Username Radio 2 46 i Digest authentication Password Radio 5G VLAN Periodic FlexMaster Inform Interval 15 minutes v TRO69 Status Maintenance Currently Using URL Upgrade Last Attempted Reboot Reset raed 2010 03 23 07 06 05 GMT using https flexmaster intune server oE Last Successful not contacted yet l 7 Contact Z Administration Last Contact Resule endinform failed No Inform done 9890 SOAP 1 1 fault SOAP ENY Client none Host not found uan 5 se Detail none Dewasa Current Time Wed May 19 06 37 00 2010 UTC Log
93. orientation for maximum vertical plane coverage Excellent Reach St Nm Good e J Excellent 30 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Before You Begin Figure 17 Recommended orientation for maximum mesh coverage Limited Reach Excellent Reach Limited Reach Excellent Reach Excellent Reach A NL Le Good Reach ZoneFlex 7341 7343 and 7363 Orientation ZoneFlex 7341 7343 and 7363 have a more rounded coverage area and less horizontal range when mounted horizontally compared to the ZoneFlex 2942 7942 and 7962 APs Figure 18 ZoneFlex 7341 7343 7363 recommended ceiling mounting orientation Excellent Reach Excellent Excellent Reach Reach When wall mounted ZoneFlex 7341 7343 and 7363 should be staggered to maximize coverage 31 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Before You Begin Figure 19 ZoneFlex 7341 7343 7363 recommended wall mounting orientation Excellent ee a 0g Excellent Reach 32 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point Figure 20 ZoneFlex 7341 7343 7363 wall mo
94. phones microwave ovens satellite dishes interfere with and block wireless signals Building materials used in construction also influence radio signal penetration For example drywall construction permits greater range than concrete blocks For more Access Point placement guidelines refer to Determine the Optimal Mounting Location and Orientation 28 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Before You Begin Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network In general Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients The recommended orientation differs slightly depending on the Access Point model See the following sections according to your particular model e ZoneFlex 2942 7942 7962 Orientation e ZoneFlex 7341 7343 and 7363 Orientation ZoneFlex 2942 7942 7962 Orientation Figure 15 Recommended orientation for maximum horizontal plane coverage Excellent Reach 29 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Before You Begin Figure 16 Recommended
95. r location where the device is deployed 4 In GPS Coordinates type the latitudinal and longitudinal coordinates of the device location 5 In Temperature Update specify how often you want the AP to update its temperature information on the Status gt Device page The default update interval is 30 seconds 53 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Configuring the Access Point Configuring the Device Settings 6 Under Service Provider Login change the login information as required Username Type the name that you want to use for logging into the Web interface The default user name is super Current Password Type the current administrative password The default administrative password is sp admin New Password Type the new password that you want to use The password must consist of six to 32 alphanumeric characters only Confirm Password Retype the new password to confirm 7 Click Update Settings to save and apply your changes Figure 28 The Configuration gt Device page Status Device Ruckus 7962 Multimedia Hotzone Wireless AP Configuration Device Need Help Internet Device Name RuckusAP man Device Location Sunnyvale Radio 5G GPS Coordinates 111 11 1111 22 e g 37 388 122 0258633 Configuration Temperature Update 30 30 7200 seconds Device Internet Radio 2 46 Service Provider Login Radio 5G Username super VLA
96. rt Info Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless 96 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Resetting the Access Point to Factory Defaults After approximately one minute you should be able to log back into the AP which verifies that the reboot was successful You can also check the LEDs on the AP to verify the status of the device Resetting the Access Point to Factory Defaults WARNING DO NOT reset the Access Point to factory defaults unless you are AN directed to do so by Ruckus Wireless support staff or by a network administrator Do this only if you are able to immediately reconnect the restored AP to your computer to reconfigure it for Wi Fi network use as detailed in Installing the Access Point on page 27 You can use the Web User interface to restore an inoperative AP to its factory default settings which will completely erase the configuration currently active in the device Note too that this will disrupt all wireless network communications through this device To reset the Access Point to factory defaults 1 Go to Maintenance gt Reboot Reset The Maintenance Reboot Reset page appears 2 Click Reset Now next to Restore to factory settings After a brief pause you will be automatically logged out of the AP
97. s To configure WPA security settings 1 Go to Configuration gt Wireless The Configuration Wireless Common page appears NOTE If you are using a ZoneFlex 7363 7762 7962 AP go to Configuration gt Radio 2 4G or Configuration gt Radio 5G 2 Click the Wireless tab that you want to configure The Configuration Wireless Wireless page appears 3 Select WPA from the Encryption Method drop down menu An additional set of WPA specific encryption options appears on the page 70 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 4 Review the encryption settings listed in Table 27 and then make changes as preferred Table 27 WPA settings Encryption Setting Configuring the Access Point Configuring WLAN Settings Description WPA Version Your options are WPA WPA2 or WPA Auto WPA is the recommended default for best compatibility WPA capable PDAs and other devices are usually limited to WPA TKIP WPA2is an advanced option that provides enhanced security but may not be compatible with older wireless devices WPA2 support on Windows XP requires a Microsoft patch and is only available on recent operating systems including Windows XP Service Pack 2 and later WPA Auto allows the client to decide whether to use WPA or WPA2 based on the client s capabilities WPA Authentication PSK mode is suitable for home or small office networks 802 1X mode
98. s 6 Sliding Door Protects the ports buttons and connector on rear panel 4 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 AN Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3 ZoneFlex 2942 7942 side panel elements Number LED Button Name Description 7 Kensington Lock The Kensington lock feature located on the opposite side of the unit from the pictured LEDs is designed to prevent the sliding door from opening thus locking the unit The Kensington lock works with a Kensington MicroSaver lock 8 Power LED front Off Off e Red Boot up in process e Green On Rear Panel Features Figure 2 shows the rear panel of ZoneFlex 2942 7942 For a description of each rear panel part refer to Table 4 Figure 2 ZoneFlex 2942 7942 rear panel features WARNING For units with Power over Ethernet PoE These products and all inter connected equipment must be installed indoors within the same building including the associated LAN connections as defined by Environment A of the IEEE 802 3af Standard 4Gon www 4Gon co uk 5 info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features CAUTION The external antenna connectors are for indoor use only Do not connect AN them to outdoor antennas Table 4 ZoneFlex 2942 7942 rear panel elements
99. s option for compliance with the Wi Fi Alliance certification e RTS CTS Choose this option to force both sending and receiving devices to confirm a data exchange on both ends before proceeding For information on Protection Mode including specific threshold options and how they can be customized on an individual WLAN basis see Setting Threshold Options on page 63 3 Click Update Settings to save and apply the changes 62 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Status Device Internet Radio 2 4G Radio 5G Configuration Device Internet Radio 2 4G Radio 5G VLAN Maintenance Upgrade Reboot Reset Support Info Administration Management Diagnostics Ruckus 7962 Multimedia Hotzone Wireless AP Log amp rk Ruckus Configuring the Access Point Configuring Common Wireless Settings Figure 32 The Configuration Wireless Advanced Common page Need Help Configuration Radio 2 4G Advanced Common Transmit Power Full X Protection Mode Disabled CTS only RTS CTS Update Settings Restore previous settings Go back to Wireless Configuration Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2009 Ruckus Wireless Setting Threshold Options The following options allow you to fine tune the Protection Mode behavior set previously on the Configuration gt Wireless gt Advanced
100. s to the Wireless Network Disabling WLAN Access Restrictions If you select Disable WLAN access restrictions then MAC address based restrictions on which stations can join the WLAN are disabled thus any station can join If the WLAN uses encryption then the station must still supply the correct encryption pass phrase The Access Controls table is hidden if the current mode is Disable WLAN access restrictions Allowing Only Stations Explicitly Listed in the Access Controls Table If you select Allow only stations listed in the Access Controls Table then stations entered into the access controls table are allowed but all others are disallowed To add MAC addresses see Changing the Access Controls for a WLAN on page 74 Denying Only Stations Explicitly Listed in the Access Controls Table If you select Deny only stations listed in the Access Controls Table then stations entered into the access controls table are disallowed but all others are allowed To add MAC addresses see Changing the Access Controls for a WLAN on page 74 Access Control Table Columns The Access Control table contains the following columns Address Six text boxes appear in which you enter the desired MAC address in hexadecimal digit form two characters in each box You can specify a full 12 hex digit MAC address or enter wildcard characters for don t care digits Allowable hex digit characters are 0 9 a f and A F Most address ta
101. scription 2 4G LED WLAN Off The WLAN service is down Amber The WLAN service is up at least one wireless client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP but signal quality is poor RSSI lt 15 Green The WLAN service is up at least one client is associated standalone or at least one downlink MAP is connected RAP or uplink RAP is connected MAP and signal quality is good RSSI gt 15 Flashing green two flashes every second The WLAN service is up but no clients are associated standalone no downlink MAPs are connected RAP or no uplink RAP is connected MAP 5G LED WLAN Off The WLAN service is down Amber The WLAN service or mesh network is up and at least one wireless client is associated but RSSI is low If mesh networking is enabled at least one downlink MAP is connected Green The wireless WLAN service or mesh network is up and at least one wireless client is associated If mesh networking is enabled at least one downlink MAP is connected Fast flashing green two flashes every second The WLAN service or mesh network is up but no wireless clients or downlink MAPs are currently associated Slow flashing green one flash every two seconds The WLAN service is up no wireless clients are currently associated mesh networking is enabled and at least one downlink MAP is connected 4Gon www 4Gon co
102. t on the rear panel of the Access Point 2 Connect the other end of the Ethernet cable to the same Layer 2 subnet as ZoneDirector The same Layer 2 subnet means that there should not be any router between the Access Point and ZoneDirector 3 Log into the ZoneDirector Web interface and then go to the Monitor gt Access Points page 4 Look for the MAC address of the Access Point and then check its Status column e If automatic approval is enabled the Status column should show Connected e If automatic approval is disabled click the Allow Y link that is on the same row as the Access Point s MAC address This allows the Access Point to register with ZoneDirector When the Status column shows Connected this indicates that the Access Point has successfully registered with ZoneDirector and that it can now be moved to its destination Layer 2 or Layer 3 network 3 Disconnect the Access Point from the Power Source 1 Disconnect the Access Point from the power source 2 Verify that the power LED on the rear panel of the Access Point is off 3 Continue to Connect the Access Point to the Network on page 43 Configuring for Standalone Operation or for Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wireless FlexMaster if you have one installed on the network What You Will Need Before starting with the configuration task make sure
103. tes EA Menu eget f Workspace Advanced Settings Edit Common Settings VLAN AeroScout RFID Maintenance AeroScout RFID tag detection Disabled Enabled Upgrade cana Update Settings Restore previous settings Support Info Administration Management Diagnostics Log rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyriht 2009 Rocla Wires Table 20 ZoneFlex AP Web interface elements Element Description Menu Under each category Status Configuration etc are options that when clicked open the related workspace in the area to the right Tabs Contains additional options for the configuration page For example the Configuration gt Wireless page includes one tab for common wireless configuration and eight tabs for each of the available WLANs Workspace This large area displays features options and indicators relevant to your menu bar choices Logout Button Click this button to log out of the AP 50 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 20 ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace If You Are Using a Dual Band ZoneFlex Access Point If your ZoneFlex AP model is 7363
104. that you become familiar with these features Figure 11 ZoneFlex 2741 Outdoor Access Point LEDs and bottom connectors Table 14 ZoneFlex 2741 LEDs and bottom panel connectors No Label Description 1 LEDs See ZoneFlex 2741 LED Colors and What They Mean below for more information 2 RJ45 LAN port that supports Power over Ethernet PoE and 10 100Mbps network connections 20 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 14 ZoneFlex 2741 LEDs and bottom panel connectors No Label Description 3 Reset Using a pointed object for example a pen press this button to restart the Access Point or to restore it to factory default settings e To restart the Access Point press the Reset button once e To restore the Access Point to factory defaults press and hold the Reset button for six 6 seconds WARNING Restoring the Access Point to factory default settings removes all configuration changes that you have made These include the IP address password access control list and wireless settings Returning the configuration of these features to their factory default settings may result in network connectivity issues 4 12V DC In addition to PoE you can also use direct current or DC from a battery for example to supply power to the Access Point ZoneFlex 2741 LED Co
105. timedia Hotzone Wireless AP Configuration Radio 2 4G Common Internet Need Help Radio 2 4G Radio 5G Radio Network Radio 24G Wireless Mode 2 4GHz 802 11b g n Configuration Rae g Isl Device Channel SmartSelect z iiiad Channel Width 40 MHz x Radio 2 4G Country Code United States Radio 5G Advanced Settings Edit Common Settings VLAN AeroScout RFID Maintenance AeroScout RFID tag detection Disabled Enabled Upgrade Reboot Reset Update Settings Restore previous setti Support Info Administration Management Diagnostics Log rx Rucku S Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Configure Wireless Settings 1 Click one of the Wireless tabs 2 In Wireless Availability click Enabled 3 In Broadcast SSID click Enabled 4 Clear the SSID box and then type a unique and descriptive name that you want to call this wireless network For example you can type Ruckus Wireless AP This SSID is the name that will help users identify this wireless network in their wireless network connection application tabs in addition to the settings described above although it is not necessary for i gt NOTE You may also configure other wireless settings on this and other Wireless completing the Access Point installation 5 Click Update Settings You have completed configuring the basic wireless settings of the Access Point
106. tomatically generated by the Username Digest AP and used for authentication with FlexMaster authentication password Change this value only if you want the AP to connect to another access control server ACS Contact FlexMaster every Interval at which the device should attempt to contact FlexMaster Associated Clients When enabled the AP monitors the association Monitoring Mode and disassociation activities of wireless clients and sends this information to FlexMaster Available options include e Disable default Select to turn off client association monitoring When this option is selected the AP will not send client association information to FlexMaster Flexmaster will need to retrieve this information from the AP e Passive Select to enable client association monitoring and send related information to FlexMaster at the next inform interval e Active Select to enable client association monitoring and define the monitor interval Interval The AP will check for client association based on the defined Interval in seconds and then send related information to FlexMaster as soon as an association event is detected 4 Click Update Settings to save your changes A confirmation message appears at the top of the page You have completed configuring the management access options firmware upgrade management server For example if HTTPS is used for firmware upgrades open TCP port 443 on the firewall to allow connecti
107. u will be using PoE you must use a Cat 5e or better Ethernet cable AN for the PoE connection 1 Connectthe power jack to the power connector on the rear panel of your ZoneFlex Access Point 46 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Troubleshooting Installation 2 Connect the power adapter to a power source 3 Obtain an Ethernet cable that is long enough to connect the Access Point to your network s router switch or hub 4 Connect one end to a LAN port on the AP and then connect the other end to your network s router switch or hub 5 Verify that the power LED on the Access Point is green Congratulations You have completed setting up the Access Point on your network To learn how to configure and manage the Access Point continue reading the next chapters Troubleshooting Installation If the startup sequence does not work verify that the network name SSID and security settings if you enabled them on the AP match the settings on your wireless device a Disconnect the AP from the power source wait 5 seconds reconnect it and then wait 60 seconds before attempting a reconnection a Disconnect and reconnect the AP and the PC a Replace the Ethernet cable with a new one if the relevant LAN port LED is not illuminated LEDs in each port light up during a successful connection If all else fails you can reset the AP to the factory defaults
108. umber if required HTTP access This option is disabled by default HTTP port This field lists the default HTTP port of 80 if HTTP has been activated You can manually change this port number if required HTTPS access By default this option is enabled This connection mode requires a security certificate a copy of which has been pre installed in the device HTTPS port This field lists the default HTTPS port of 443 only if HTTPS has been activated You can manually change this port number if required Certification Verification This notes whether the security certificate linked to the HTTPS settings has been passed or not 3 Ifyou want to use TR 069 or SNMP to manage the AP configure the settings listed in Table 30 Table 30 TR 069 and SNMP Management Options Option Description Auto Enables the ZoneFlex device to connect to either SNMP server Ruckus Wireless ZoneDirector or Ruckus Wireless FlexMaster SNMP only Only allow SNMP management FlexMaster only Only allow FlexMaster management DHCP Discovery URL of server providing DHCP FlexMaster Server URL URL of the FlexMaster server 88 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Enabling Other Management Access Options Table 30 TR 069 and SNMP Management Options Option Description Digest authentication This information is au
109. unting in a corridor top view Excellent Excellent Limited Reach E Step 1 Preconfigure the Access Point The procedure for completing the Access Point s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone access point Refer to the section that is relevant to your deployment Reach a Configuring for Management by ZoneDirector a Configuring for Standalone Operation or for Management by FlexMaster 33 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Installing the Access Point Step 1 Preconfigure the Access Point Configuring for Management by ZoneDirector If ZoneDirector is installed on the network you can configure the Access Point for management by ZoneDirector Simply connect the Access Point to same Layer 2 subnet as ZoneDirector When the Access Point starts up it will discover and register with ZoneDirector automatically NOTE In addition to using Layer 2 auto discovery to enable the Access Point to register with ZoneDirector you can also use DHCP Option 43 or DNS For more information refer to the ZoneDirector User Guide yV CAUTION If you use this method make sure that you do not change the IP address of ZoneDirector after the AP discovers and registers with it If you change the ZoneDirector IP address the AP will no longer be able to communicate with it and
110. vice 64 bytes from 199 238 178 36 icmp_seq 2 ttl 46 time 174 1 ms Internet 64 bytes from 199 238 178 36 icmp 3eg 3 ttl 46 time 174 1 ms s Radio 2 4G 64 bytes from 199 238 178 36 icmp_seq 4 ttl 46 time 174 5 ms E 4 ruckuswireless com ping statistics Radio 5G 5 packets transmitted 5 packets received Of packet loss VLAN round trip min avg max 174 0 175 1 178 9 ms Maintenance 7 8 Upgrade Reboot Reset Support Info Traceroute aa Administration Traceroute results Management rk Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS Copyright 2009 Ruckus Wireless Figure 53 Running traceroute on ruckuswireless com LOGOUT Ruckus 7962 Multimedia Hotzone Wireless AP Status Device Internet Radio 2 46 Radio 5G Traceroute ruckuswireless com Configuration Device Traceroute results Tw Internet 1 192 168 20 1 1 98 ms 1 564 ms 1 591 ms Radio 2 46 2 172 17 16 1 2 755 ms 2 297 ms 2 5 ms 3 Radio 5G LK VLAN 5 6 eae i 7 Maintenance 5 mae Upgrade 90 Reboot Reset 10 xx 11 ee Support Info Pa eey 13 xx Administration 14 te i 15 rsa g ai ji 16 xx Diagnostics 17 wee Log tae Be ef rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP Copyright 2009 Ruckus Wireless 98 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Index Numerics 802 1X 72 A access control 74 administrative login 85 AeroScout Tags 6
111. warn kernel Diagnostics lay 19 06 26 06 RuckusAP user warn kernel lay 19 06 26 06 RuckusAP user warn kernel lay 19 06 26 06 RuckusAP user warn kernel jay 19 06 26 06 RuckusAP user warn kernel lay 19 06 26 06 RuckusAP user warn kernel The Administration Log page TCP reno registered TCP bic registered NET Registered protocol family 1 NET Registered protocol family 17 802 10 VLAN Support v1 8 Ben Greear All bugs added by David S Miller try_name Return dev type lt 31 4 gt prepare_namespace mount from flash mount root root_device_name mtdblock4 mount root ROOT DEV Root RAMO Squashfs 3 1 with LZMA decompression sup VFS Mounted root squashfs filesystem Freeing unused kernel memory 152k freed Algorithmics MIPS FPU Emulator v1 5 ag7100_init venetEnabled 0 dev_per_mac macO 83d14000 eth0 dev0 0x802e5400 macaddr 00 24 22 2e 84 e phyOId 0x141 0x24 phylId Oxffff maci 83d50000 ethl rx Ruckus Ruckus 7962 Multimedia Hotzone Wireless AP WIRELESS jum Need Help m Copyright 2009 Ruckus Wireless 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 92 Fax 44 0 1245 808299 Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run time status of the AP and can be useful for troubleshooting You have three options
112. x appears find a convenient location on your local computer to save the file and change the file extension from html to txt 7 Click Save to save the file to your computer 93 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates upgrades for the firmware built into the AP You can then apply these updates to the device in one of two ways 1 manual updating on an as needed basis or 2 automating a regularly scheduled update Before starting decide which option you want to take Automate a regularly scheduled update a Runa one time manual update right now By default the automatic upgrade option is active and will check the Ruckus Wireless update server every 12 hours To get started with upgrading the firmware go to Maintenance gt Upgrade When the Maintenance gt Upgrade options appear decide which upgrade method to use Each of the upgrade options listed on the Upgrade page are discussed in the succeeding sections Figure 50 The Maintenance gt Upgrade page Ruckus 7962 Multimedia Hotzone Wireless AP Status Maintenance Upgrade Device Need Help Internet Upgrade Method OTP FTP Web Local Radio 2 4G Radio 5G FTP Options Firmware Server fwupdate1 ruckuswireless com Configuration es A Device Internet Image Control File zf7962_

Ruckus ZoneFlex 7343 User Guide

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