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SMART Board 600i5 interactive whiteboard system configuration

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1. SMART Board 60016 Interactive whiteboard system Configuration and user s guide FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Trademark notice SMART Board SMART Notebook smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Texas Instruments BrilliantColor DLP and DLP Link are trademarks of Texas Instruments Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Blu ray is a trademark of the Blu ray Disc Association All other third party product and company names may be trademarks of their respective owners Copyright notice 2013 SMART Technologies ULC All rights reserved N
2. Cable routing for SMART Board 660 and 680 Cable routing for SMART Board 685 and 690 interactive whiteboards interactive whiteboards IMPORTANT Do not connect the power cable to a power outlet until you have connected all the cables to the projector and ECP 9 smarttech com kb 170585 CHAPTER 2 Installing your interactive whiteboard system Installing SMART software You must install SMART software such as SMART Meeting Pro software or SMART Notebook collaborative learning software on the computer connected to your interactive whiteboard system to access all of its features Download SMART software from smarttech com software These web pages list the minimum hardware requirements for each software version If SMART software is already installed on your computer take this opportunity to upgrade your software to ensure compatibility Changing your projector s aspect ratio for use with your SMART Board 690 interactive whiteboard Before you align the projected image on your SMART Board 690 interactive whiteboard you must change the native aspect ratio on your SMART UF7Ow projector to 16 9 You don t need to perform this step with any other model of interactive whiteboard The procedure you use to change the native aspect ratio depends on the DDP firmware version of
3. target whitepeaking The ranges must match the OSD ranges current whitepeaking The ranges must match the OSD ranges target degamma The ranges must match the OSD ranges current degamma The ranges must match the OSD ranges target red The ranges must match the OSD ranges current red The ranges must match the OSD ranges target green The ranges must match the OSD ranges current green The ranges must match the OSD ranges target blue The ranges must match the OSD ranges current blue 76 smarttech com kb 170585 The ranges must match the OSD ranges APPENDIX B Remotely managing your system through an RS 232 serial interface target cyan e val The ranges must match the OSD ranges e val e 0 100 current cyan e 0 100 The ranges must match the OSD ranges target magenta e val The ranges must match the OSD ranges e val e 0 100 current magenta e 0 100 The ranges must match the OSD ranges target yellow e val The ranges must match the OSD ranges e val e 0 100 current yellow e 0 100 The ranges must match the OSD ranges target videofreeze e on Video Freeze on off e Off current videofreeze e on Video Freeze on off e Off current displayhide e normal Matches the 3 states of the hide button on the IR e frozen remote controller e muted target displayhide e normal Allows for setting of the mode directly or to move e frozen from one state to
4. and then press Enter on the remote control The password appears on the screen Write down the password Scroll to Exit and then press Enter on the remote control to exit the projector service menu smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system Resetting the projector At some point during troubleshooting you might need to reset all projector settings IMPORTANT This action is irreversible To reset all projector settings 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up 2 Scrollto Factory Reset and then press Enter on the remote control 3 Scrollto Exit and then press Enter on the remote control to exit the projector service menu Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport your interactive whiteboard system When required repack it with all of the original packaging This packaging was designed to provide optimal shock and vibration protection If you no longer have your original packaging purchase the same packaging directly from your authorized SMART reseller If you prefer to use your own packaging materials make sure you adequately protect your unit Make sure that the projector lens and mirror are protected against any physical contact or pressure which may damage the projector s opt
5. such as Microsoft HyperTerminal or your room control system s serial communication settings with the following values Setting Value Data Rate 19 2 kbps Data Bits 8 Parity None Stop Bits 1 Flow Control None 68 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface NOTES Asynchronous mode is disabled by default in the projector All commands should be in ASCII format Terminate all commands with a carriage return All responses from the projector are terminated with a command prompt Wait until you receive the command prompt indicating that the system is ready for another command before you continue The room control feature of the projector is always on E To configure your computer s serial interface 1 69 Turn on your computer and then start your serial communications program or terminal emulation program Connect your computer to the serial connection cable you previously connected to the projector Configure your serial interface settings using the values in the table in the previous section and then press ENTER The gt character appears as a command prompt on the line that follows NOTE If no message or an error message appears your serial interface configuration isn t correct Repeat step 3 Type commands to configure your settings NOTES o To see alist of commands available in the current operating mode type and then p
6. t have network access contact your network administrator If your administrator is unable to resolve the issue contact your authorized SMART reseller Resolving ECP issues If the ECP isn t receiving power complete the following tasks 53 e Confirm that the ECP cable harness s 11 pin connector is properly connected to the ECP e Confirm that the ECP cable harness s 7 pin min DIN connector is properly connected to the ECP connector on the projector smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system Accessing the service menu YY CAUTION e Toprevent tampering or unintentional changes only system administrators should access the service menu Do not share the service menu access code with casual users of your interactive whiteboard system Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty Retrieving your password If you forget the projectors password you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector s web page see Password settings on page 64 A To retrieve your password from the service menu 1 54 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up Scroll to Password Get
7. 7 smarttech com kb 170585 CHAPTER 2 Installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that s far from bright light sources such as windows and strong overhead lighting Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image Select a wall with a flat regular surface and sufficient clearance to accommodate your interactive whiteboard system Install the projector and your interactive whiteboard on the same flat surface For best presentation alignment mount your interactive whiteboard system in a location that s central to your audience s viewing direction For mobile or adjustable installation options contact your authorized SMART reseller Choosing a height SMART includes a mounting template with each interactive whiteboard system If you lose this template contact your authorized SMART reseller Using this template ensures that you can do the following e Mount the projector at a safe height for head space clearance while maintaining enough space for airflow and installation access above the unit e Position the projector at the correct height above your interactive whiteboard to align the projected image with the touch screen Dimensions on the template recommend a distance from the floor suitable for adults of average height You should consider the general height of you
8. Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output The default is 2 Each color has a default value of 100 Adjustments to the color settings register under the User mode Audio menu Volume Mute Disable Volume Control Mutes the projectors audio output Disables the projector s volume control and the ECP s volume control knob The default is off If you mute the projector s audio output and then increase or decrease the volume the volume is restored automatically You can prevent this from happening by disabling the volume control Line out Enables disables the line out Microphone Enables disables the microphone Speaker Enables disables the speaker 15 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Setting Use ZA Projector Functions menu Auto Signal Detect Enables or disables signal searching of input connectors Notes The default is off Select On to have the projector continuously switch inputs until it finds an active video source Select Off to maintain signal detection in one input Lamp Reminder Turns the lamp replacement reminder on or off This reminder appears 100 hours before the recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard displays a high quality bright Standard or Economy image Economy i
9. Integrating other devices Resolution Mode Aspect ratio Refresh rate Hz Match Input appearance 1280 x 768 SXGA1 75 1 67 1 60 Letterbox 1280 x 800 WXGA 16 10 60 Letterbox 1280 x 960 Quad VGA 60 4 3 60 Full screen 1280 x 960 Quad VGA 85 4 3 85 002 Full screen 1280 x 1024 SXGA3 60 5 4 60 02 Letterbox 1280 x 1024 SXGA3 75 5 4 75 025 Letterbox 1280 x 1024 SXGA3 85 5 4 85 024 Letterbox 1360 x 765 1 04M9 16 9 59 799 Letterbox 1600 x 900 1 44M9 16 9 59 946 Letterbox 1600 x 1200 UXGA 4 3 60 Full screen 1680 x 1050 1680x1050 50 16 10 49 974 Letterbox 1680 x 1050 1680x1050 50 16 10 59 954 Letterbox 1920 x 1080 HD 1080 16 9 60 Letterbox SMART UF70w projector Resolution Mode Aspect Refresh Match Input Match Input ratio rate Hz appearance appearance 16 10 aspect 16 9 aspect ratio mode ratio mode 720 x 400 720x400 85 9 5 85 039 Letterbox Letterbox 640 x 480 VGA 60 4 3 59 94 Pillarbox Pillarbox 800 x 600 VGA 72 4 3 72 809 Pillarbox Pillarbox 800 x 600 VGA 75 4 3 75 Pillarbox Pillarbox 800 x 600 VGA 85 4 3 85 008 Pillarbox Pillarbox 800 x 600 SVGA 56 4 3 56 25 Pillarbox Pillarbox 800 x 600 SVGA 60 4 3 60 317 Pillarbox Pillarbox 800 x 600 SVGA 72 4 3 72 188 Pillarbox Pillarbox 800 x 600 SVGA 75 4 3 75 Pillarbox Pillarbox 800 x 600 SVGA 85 4 3 85 061 Pillarbox Pillarbox 29 smarttech com kb 170585 CHAPTER 4 Integrating other devices Resolution Mode A
10. Microphone not included 12 RJ45 Network for web page management and SNMP access 13 DB9 RS 232F Room control system or other terminal device not included 14 USB B Computer for service access only CHAPTER 3 Using your interactive whiteboard system NOTES e To connect your interactive whiteboard see the SMART Board 660 6 680i6 685i6 and 690i6 interactive whiteboard system installation guide smarttech com kb 170498 e Toconnect accessories to your interactive whiteboard refer to the documents included with the accessories and consult the SMART Support website smarttech com support for additional information Using your interactive whiteboard Refer to the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 for more information on using your interactive whiteboard When you connect your SMART Board interactive whiteboard to a computer with SMART software you can access the full capabilities of your interactive whiteboard For more information on this software press the Help button on your interactive whiteboard pen tray For additional resources go to smarttech com click the flag icon to the right of the SMART logo and then select your country and language In the Support section of this website you ll find up to date product specific information including setup instructions and specifications The SMART training website smarttech com training incl
11. SNMP set request to the device NOTE The default for Read Write Community is private Trap Destination Address Displays or allows you to set the IP address of the network s SNMP TRAP manager in values between 0 0 0 0 and 255 255 255 255 The trap destination address is the IP address of the computer assigned to handle unsolicited data generated by SNMP TRAP events generated by the projector such as power state changes projector failure modes a lamp needing to be replaced or other issues E mail alerts This menu enables you to enter your preferred address for receiving e mail alerts and adjust related settings Submenu setting Description E mail Alert Selects Enable to turn on or Disable to turn off the E mail Alert function To Displays or allows you to set the e mail address of the e mail alert recipient 63 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface Submenu setting CC Description Displays or allows you to set the e mail address of the e mail alert copy to recipient From Displays or allows you to set the e mail address of the user who sends the e mail alert Subject Displays or allows you to set the e mail alert subject Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol SMTP server that you use on your network Username Displays or allows you to set the SMTP server user name Pas
12. a leak e Dispose of the exhausted battery and product components in accordance with applicable regulations al To replace the remote control battery 1 Hold down the side release on the left side of the battery holder and pull the battery holder completely out of the remote control 2 Remove the old battery from the battery holder and replace it with a CR2025 coin cell battery IMPORTANT Align the battery s positive and negative terminals with the correct signs on the battery holder 3 Insert the battery holder into the remote control 12 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on screen menus and change projector settings Use the Power W button on the remote control or ECP to put the projector into Standby mode or to turn it on You can also use the Input button on the remote control or ECP to switch sources on the jaa UN Le Chem Number Function Description 1 Input Select a video and audio input source on the projector and the associated USB input source on the ECP 2 Menu Show or hide the projector menus 3 Left Right Change the menu selections and adjustments a Up and v Down arrows 4 Hide Freeze hide or display the image e Press once to freeze the image For example you can display a question on the scre
13. allows you to manually set the projector s IP address and other network settings IP Address Displays or allows you to set the projector s IP address in values between 0 0 0 0 and 255 255 255 255 Subnet Mask Displays or allows you to set the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays or allows you to set the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 62 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface Submenu setting Description DNS Displays or allows you to set the projector s IP address for your network s primary domain name server in values between 0 0 0 0 and 255 255 255 255 Group Name Displays or allows you to set the projector s workgroup name maximum 12 characters Projector Name Displays or allows you to set the projector s name maximum 12 characters Location Displays or allows you to set the projector s location maximum 16 characters Contact Displays or allows you to set the contact name or number for projector support maximum 16 characters SNMP Turns the Simple Network Management Protocol SNMP agent on or off Read Only Community Sets a password that is required for each SNMP get request to the device NOTE The default for Read Only Community is public Read Write Community Sets a password that is required for each
14. an image from your computer on the touch sensitive interactive whiteboard you can do everything that you can do at your computer open and close applications scroll through files conference with others create new documents or edit existing ones visit websites play video clips and more by touching the screen This projector also supports video and audio connections from a variety of devices including DVD Blu ray players VCRs document cameras and digital cameras and can project media from these sources onto the interactive screen When you use SMART software with your SMART Board 600i6 interactive whiteboard system you can write or draw over the projected computer image in digital ink using a pen tray pen or your finger and then save these notes to a notebook file or directly into any Ink Aware application SMART Board 600 series interactive whiteboard Your SMART Board 600 series interactive whiteboard has many features including a resistive touch screen and a pen tray Other features of your interactive whiteboard include the following e Apen tray that automatically detects when you pick up a pen tray pen or the eraser e Pen tray buttons that activate the on screen keyboard right click Orientation and Help functions e A durable tear resistant surface optimized for projection and easily cleaned with whiteboard cleaner e A security cable lock feature that enables you t
15. cleaners solvents or compressed air directly on the projector Do not use spray cleaners or solvents near any part of the projector because they can damage or stain the unit Spraying the system could spread a chemical mist on some of the projectors components and lamp resulting in damage and poor image quality e Donot allow liquids or commercial solvents of any kind to flow into the projector base or head IMPORTANT e When cleaning the interactive whiteboard system o Wipe the exterior of the projector with a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing e Donot use abrasive cleaners waxes or solvents When cleaning the projector s mirror e Usea bellows bulb or air blower bulb Commonly found in audio visual supply stores to blow off dust Never touch the mirror with your bare hands or a brush e f wiping the mirror is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the mirror like you would a feather duster Don t apply any pressure to the lens or mirror When cleaning the projector s lens e Use a bellows bulb or air blower bulb Commonly found in audio visual supply stores to blow off dust Never touch the lens with your bare hands or a brush e If wiping the lens is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently run the cleaning cloth across the le
16. computer s manual for more information Adjust the Frequency Tracking H position and V position settings in the on screen menu See Adjusting projector settings on page 14 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system 4 Optionally reset the projector as described in Resetting the projector on page 55 to adjust the frequency and tracking to their original values IMPORTANT This action resets all values to their defaults Frozen image If your projector has a frozen image perform the following procedure C To resolve a frozen image 1 Ensure that the Hide Display feature is off Press the Hide button on the projectors remote control to hide or show the display Ensure that your source device such as your DVD player or computer isn t malfunctioning 2 3 4 Put the projector into Standby mode and then wait 30 minutes for it to cool down 5 Disconnect the power cable from the power outlet and then wait at least 60 seconds 6 Connect the power cable and then turn on the projector 7 If the previous steps don t resolve the issue contact your authorized SMART reseller Your image doesn t fit the interactive whiteboard If you re using a SMART UF7Ow projector with a wide screen interactive whiteboard verify that you re using the correct aspect ratio mode for the interactive whiteboard Interactive whiteboard Aspect ratio mode SMART Board 685 interactive whiteboard 16
17. consult the SMART Support website smarttech com support or contact your authorized SMART reseller smarttech com where Before you start Before you troubleshoot your interactive whiteboard system or contact SMART Support or your authorized SMART reseller for assistance you need to do the following e Locate your interactive whiteboard system s status lights e Locate your interactive whiteboard system s serial numbers Locating status lights You interactive whiteboard system consists of several components which have their own status lights e Your interactive whiteboard s Ready light is located on the lower right of the frame e Your projectors Power U and Service lights are located on the bottom of the projector Power Service e The ECP s Power W button see Using the Extended Control Panel ECP on page 23 also functions as a status light 44 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system Locating serial numbers The serial number on your SMART Board 600 series interactive whiteboard is located on the lower right edge of the interactive whiteboard s frame For more information see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 The SMART UF70 or SMART UF7Ow projector serial number is located on the top of the projector KJ Tip You can also access the projector s serial number throu
18. current set highbrightness highbrightness no target current get highbrightness highbrightness no current set autopoweroff autopoweroff current no target get autopoweroff set autopoweroff current no zoom target set zoom target zoom current no get zoom zoom current no set projectorid target projectorid current no get projectorid projectorid current no set aspectratio target aspectratio current no get aspectratio aspectratio current no set projectionmode projectionmode no target current get projectionmode projectionmode no current 83 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Command Response Powered off set startupscreen startupscreen no target current get startupscreen startupscreen no current set restoredefaults restoredefaults yes current get lamphrs lamphrs current yes set lamphrs target lamphrs 0 yes get syshrs syshrs current yes get resolution resolution current no get nativeaspectratio nativeaspect native no get fwverddp fwverddp current yes get fwvernet fwvernet current yes get fwvermpu fwvermpu current yes get serialnum serialnum current yes get fwverecp fwverecp current yes set language target language current no get language language current no set groupname target groupname current no g
19. or counter clockwise until the image is in focus 20 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 66016 68016 685i6 and 690 6 interactive whiteboard system installation guide smarttech com kb 170498 While adjusting the projected image size shape and location use the projector s default background so that you can see the full projected image clearly Don t use other images which might be cropped or scaled by the projector and could result in a misleading projected image size shape and location Use the mechanical adjustments described in the installation document to make all physical image adjustments Don t use the projector s on screen menu options during the projector alignment process Be aware that as you tilt the projector up or lower its mounting boom to raise the image the entire projected image increases or decreases in size especially at the bottom of the projected image When adjusting keystone tilt ensure that the top and bottom edges of the image are horizontal before you position the left and right edges of the image relative to your interactive whiteboard When you move the projector forward or backward on the boom to make the image larger or smaller you might need to tilt or turn the projector slightly to kee
20. te Ne tat ete ee Se ae nen 73 Command response definitions 00 eee eee cece cece cece eeeeeeeeeeees 73 Field definitions 22 00 eee c cece eee cece cece eee cece ee eeeee eee nennen nennen 74 Audio Control es 78 Command response definitions 2222222oeeneeseennenennnnennnnneennnnnnn 78 Field definitions 2 2 222 022 ccc eee ccc cece cece c cece cece cece cccceeeeeeeceeeceeeeees 79 Command response definitions 0 0 22200 c cece cece cece cece cece ceceeeeeeeecceeseeeees 81 Field definitions 2 22 00 2 2 ccc c cece ccc nee eee ec eee cece eee c cee eeeeceeeceeeeeeeeeeeeeees 81 Command response definitions 00 0000 e cece eeeeeeeeeeeeeees 83 Field definitions 2 22 0 2 22 cece ec c cece cece cece cence eee e cece cee eeeeceeeeeeeeeeeeeeeeeees 85 Command response definitions 00 0 cece eee cece c cee ee anniren eee e cece eee eeeeeeeeeeees 90 Field Definitions 222222220 c cece cece ccc cece cece cece cece cece ce ceceeeeeeeeeeeeseeees 91 Command response definitions 0 022020 c cece cece cece cece cece eee ceceeeeeeeeeeeeeeeeees 93 Field definitions 2 22 0 2 02 0 c cece ccc cece cece cece cece cece cece cc ceeeeeceeeeceeeeeteeeeeeees 93 Command response definitions 202oeeeeeeeneeeeeeneeeenennennenennnennnnnne 95 This appendix includes detailed instructions on how to set up your com
21. the frequency of your computers graphics card The default is 0 This setting applies to VGA inputs only Tracking Synchronizes your projector s display timing with your computers graphics card from 0 to 63 This setting applies to VGA inputs only H Position Moves the horizontal position of the source video left or right from 0 to 100 relative to the projected image 14 smarttech com kb 170585 Don t adjust this setting unless you re advised to by SMART Support Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off CHAPTER 3 Using your interactive whiteboard system Setting V Position Use Moves the vertical position of the source video up or down from 5 to 5 relative to the projected image Notes Don t adjust this setting unless you re advised to by SMART Support Apply this setting only after you make all boom adjustments This setting applies to VGA inputs only and is useful in situations where the source video is cut off White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness The default is 10 Degamma Color Adjusts the color performance of the display from 1 to 3 Adjusts the Red Green Blue
22. the Extended Control Panel ECP on page 23 for more information 5 Secure the ECP to your interactive whiteboard with the two screws you removed previously 6 Connect the projectors power cable to the power outlet 99 smarttech com kb 170585 Appendix D Remote control code definitions IR signal format NEC 1 Key Repeat Vendor code Key code ae Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power D F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up a F1 8B CA 40 BF Left 4 F1 8B CA 42 BD Enter lt 4 F1 8B CA 13 EC Right gt F1 8B CA 43 BC Down v F1 8B CA 41 BE Hide F1 8B CA 15 EA Volume up 4 F1 8B CA 44 BB Mode F1 8B CA 45 BA Mute F1 8B CA 11 EE Volume down v F1 8B CA 46 B9 101 smarttech com kb 170585 Appendix E Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment and Battery regulations WEEE and Battery Directives Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste Batteries Remote contains CR2025 battery Recycle o
23. to factory defaults Simple Network Management Protocol SNMP Your projector supports a list of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB files link in the Hardware section for the SMART UF70 projector The SNMP agent in your projector supports SNMP version 1 or 2 Upload the MIB file to your SNMP management system application and then use it as described in your application s user guide 65 smarttech com kb 170585 Appendix B Remotely managing your system through an RS 232 serial interface Connecting your room control system to the SMART UF70 projector 0 68 Pin configuration on the projectors RS 232 connector 2 22 0 2 2 2 cece cece ee eeee eee 68 Serial interface settings 0c occ c cece cece cece cece eee e eee ee nun nn n nn nnnnnnnnneen 68 Projector programming commands 2 00 000 c cece cece ccc cece eee e eect ranan onara aranana 70 Power state controls _ 2 2 2 2 222 c cece cece cece cece cece cece cece cceeeeeeceeeesesseees 70 Source Application Selection 22222222eesseeeeeenneennnnnnnnnnnnnnnnnnnnnnnnnnnn 70 Command response definitions 22222222sseeeeneeneenneennnnnnnnnnnnnn 71 Field definitions z 2 2 225 2 selbst serie tet eaa haaie eE aust EE 71 NW 1GGO C ONION see ee net ac
24. 10 SMART Board 690 interactive whiteboard 16 9 You can set the aspect ratio mode using the Native DLP Resolution setting in the Projector Functions menu see Adjusting projector settings on page 14 The image from your connected laptop computer isn t projected Laptop computer settings can interfere with projector operations Some laptop computers deactivate their screens when you connect a secondary display device Refer to your computer s manual for details on reactivating the computer s display screen 51 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system Unaligned projected image Alignment errors occur when the projected image isn t perpendicular to the screen Alignment errors can occur when you mount your interactive whiteboard system on an uneven surface or a wall that has obstructions or if you swivel the projector too far from the vertical center of your interactive whiteboard Use the instructions in the included SMART Board 660 5 68015 685 5 or 69015 interactive whiteboard system installation guide smarttech com kb 154547 to eliminate most image alignment issues The projector image can slip if the projector is moved often or installed in a location prone to vibration such as next to a heavy door Follow these precautions to help prevent the image from becoming misaligned e Make sure that the installation wall is plumb and square and doesn t move or vibrate excessively
25. 16 10 60 48 83 5 16 10 aspect ratio mode 27 smarttech com kb 170585 CHAPTER 4 Integrating other devices Projector Resolution Mode Aspect Refresh rate Horizontal Pixel clock ratio Hz frequency MHz kHz SMART UF70w 1280x720 WXGA 16 9 60 48 83 5 16 9 aspect ratio mode Video format compatibility The following tables list the projectors compatible VESA RGB video formats by resolution which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14 SMART UF70 projector Resolution Mode Aspect ratio Refresh rate Hz Match Input appearance 720 x 400 720x400_85 1 8 1 85 039 Letterbox 640 x 480 VGA 60 4 3 59 94 Full screen 640 x 480 VGA 72 4 3 72 809 Full screen 640 x 480 VGA 75 4 3 75 Full screen 640 x 480 VGA 85 4 3 85 008 Full screen 800 x 600 SVGA 56 4 3 56 25 Full screen 800 x 600 SVGA 60 4 3 60 317 Full screen 800 x 600 SVGA 72 4 3 72 188 Full screen 800 x 600 SVGA 75 4 3 75 Full screen 800 x 600 SVGA 85 4 3 85 061 Full screen 832 x 624 MAC 16 4 3 74 55 Full screen 1024 x 768 XGA 60 4 3 60 004 Full screen 1024 x 768 XGA 70 4 3 70 069 Full screen 1024 x 768 XGA 75 4 3 75 029 Full screen 1024 x 768 XGA 85 4 3 84 997 Full screen 1024 x 768 MAC 19 4 3 74 7 Full screen 1152 x 864 SXGA1 75 4 3 75 Full screen 1280 x 720 HD 720 16 9 60 Letterbox 28 smarttech com kb 170585 CHAPTER 4
26. 5 APPENDIX B Remotely managing your system through an RS 232 serial interface Field Possible Values Description current factoryreset e true Set to true only if a factor reset is about to occur e false target highspeedfan e high The ranges must match the OSD ranges e normal current highspeedfan e high The ranges must match the OSD ranges e normal current statereporting e on Current state reporting value e off target statereporting e on State reporting value desired e off current poweroverride e on Power override forces the projector to remain in e off the ON state when the command is received This command is NOT persistent and does not get stored to non volatile memory cleared on power cycle When this mode is enabled the power button on the remote and the ECP must not turn off the projector This command must also be added to the service menu so the user can disable it via the OSD target poweroverride e on Value to set the power override to e off 92 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Engineering commands These commands are to be part of the RS232 list but not viewable by the command Command response definitions Command Response Powered off set dbmsgon target dbmsgon current no get vgacalibration vgacalibration no current get waveformid waveformid current no get lampvolta
27. 6806 and 685i6 series interactive whiteboard system refer to the installation manual for your product for relevant warnings and maintenance instructions Environmental requirements Before you install your SMART Board 600 interactive whiteboard system review the following environmental requirements Environmental Parameter requirement Operating temperature e 41 F to 95 F 5 C to 35 C from 0 to 6000 0 m to 1800 m 41 F to 86 F 5 C to 30 C from 6000 to 9800 1800 m to 3000 m Storage temperature Humidity Water and fluid resistance Humidity above 80 could cause slight wrinkling in the screen surface sheet The wrinkles disappear when the humidity lowers Intended for indoor use only Doesn t meet any salt spray or water ingress requirements Don t pour or spray liquids directly onto your interactive whiteboard the projector or any of its sub components Dust Intended for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavier dust See Cleaning the projector on page 35 for information on cleaning the projector Electrostatic discharge e ESD EN61000 4 2 severity level 4 for direct and indirect ESD No malfunction or damage up to 8kV both polarities with a 330 ohm 150 pF probe air discharge Unmated connectors meet no malfunction or
28. Hour values Standard and Economy reset to zero FI CAUTION Do not reset the lamp hours unless you have just replaced the lamp module Resetting the lamp hours on an old lamp can damage your projector as a result of lamp failure NOTE You re unable to reset the Display Hour value because it s the running total of hours the projector has been in use 3 Press the Menu button on the remote control The SMART UF70 Settings menu appears 4 Select amp to confirm that Lamp Hour is reset to zero 41 smarttech com kb 170585 Chapter 6 Troubleshooting your interactive whiteboard system Before you Slants sn spt seen nn en cee nen sree de cele een gehen 44 Locating status lights 00000000ooooeeeee c cece cence cece eeeceeeeeeeeeeeees 44 Locating serial numbers 2 222222 e eee eee cece cece cece ccc cece ccc c cece ceeeeeeeeeees 45 Determining your interactive whiteboard system s status 00200 0 220 0 e cece eee eee eee eee eee 45 Resolving interactive whiteboard issues 0 00 cee eee eee cece cece cece eeeeeeeeeeeeeee 47 Resolving operation issues 2 0 2 2 eke ee eee eee eee eee eee e nace eee e een neeeeeeeeenaes 47 Resolving connection issues _ 22 2 2 ee 47 Resolving controller module issues _ 2 22 2 48 Resolving projector issues 2 2 2 2 eee 48 Resolving projector errors 1 2 2 2 222222 e cece ccc ccc cece cece cece cece ee eeeeeeeeeeeeeeeerees 48 Resolving i
29. N A N A None N A There s an issue with the projector s fan or color wheel See Resolving projector errors on page 48 46 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system D Projector Power light off SS Projector Service light Off ECP light Off Hp Interactive whiteboard Ready light Off Projected image None Touch and pen control None Status and related troubleshooting The projector power cable isn t properly connected OR There s an issue with the mains power supply for example the circuit breaker is off Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard For information not covered in this section see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 Resolving operation issues e Confirm that the 4 wire cable and 2 wire cable if present is connected to the interactive whiteboard s controller module e If necessary complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics To resolve operation issues complete the following tasks e Confirm that the 4 wire cable and 2 wire cable if present is connected to the interactive whiteboard s controller module e Confirm that the interacti
30. OSD ranges e Off 85 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Field Possible Values Description target highbrightness e on The ranges must match the OSD ranges e Off current highbrightness e on The ranges must match the OSD ranges e Off target autopoweroff e val The ranges must match the OSD ranges val e 0 240 current autopoweroff e val The ranges must match the OSD ranges e val e 0 240 target zoom e val The ranges must match the OSD ranges val e 0 30 current zoom e 0 30 The ranges must match the OSD ranges target projectorid e val The ranges must match the OSD ranges val e 0 999 current projectorid e 0 999 The ranges must match the OSD ranges target aspectratio e fill The ranges must match the OSD ranges e match e 16 9 Fill No matter what the input the image is stretched scaled etc to produce an image that matches the DMD device So 16 9 in 4 3 out for the XGA projector and 16 9 in 16 10 out for the WXGA Match The signal is scaled such that the input aspect ration is what is displayed So 4 3 in 4 3 out 16 10 in 16 10 in 4 5 in 4 5 out 16 9 The signal is scaled and stretched to produce a 16 9 image 86 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Field current aspectratio Possible Values e Fill e match e 16 9 Des
31. Power OFF button 58 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface Submenu setting Description Restore All Projector Returns projector settings to default values or refreshes the current Defaults settings Select Submit or Refresh IMPORTANT The Submit option is irreversible and resets all values Volume Adjusts the projector s volume from 20 to 20 Mute Turns on or turns off the mute settings Select On to mute the projector s sound and Off to turn off mute Volume Control Enables volume control on the on screen display Select On to enable projector volume adjustment and select Off to disable projector volume adjustment Closed Captioning Turns on or turns off the closed captioning feature Language Sets the closed captioning language to CC1 or CC2 Typically CC1 displays U S English subtitles while CC2 displays other regional languages such as French or Spanish depending on television channel or media setup Display Mode Adjusts the display output to SMART Presentation Bright Room Dark Room sRGB and User modes so you can project images from various sources with consistent color performance e SMART Presentation is recommended for color fidelity e Bright Room and Dark Room are recommended for locations with those conditions e SRGB provides standardized accurate color e User enables you to apply your own settings Brightn
32. SMART logo ona blue background Capture User Startup Screen closes the on screen display menu and captures the entire projected image The captured image is displayed the next time the on screen display opens The capture can take up to one minute depending on the complexity of the background graphic Preview Startup Screen enables you to preview the default or captured startup screen Image Alignment Screen enables you to adjust the projected image size shape and location Image Alignment Screen Enables you to adjust the projected image size shape and location The image alignment screen appears the first time you start your projector However you can access it from the startup screen menu any time Press MENU or ENTER to close it 17 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Setting Use us amp Network menu Network and Activates the projectors RJ45 Notes VGA Out connector and network features Status Displays the current network The default is off status Connected Disconnected or Off DHCP Displays the status of the network s Dynamic Host Configuration Protocol DHCP The default is on On enables aDHCP server on the network to automatically assign an IP address to the as On or Off projector Off enables an administrator to assign an IP address manually Password E mails the network password See Web page management on p
33. VGA1 switch to VGA1 port set input HDMI set input NEXT switch to next physical port set input Composite set input NEXT switch to next physical port set input S video set input NEXT switch to next physical port set input VGA2 set input NEXT switch to next physical port 95 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Unknown command If an unknown command is received the projector must identify this to the user This is accomplished by sending the following response back to the user Please note that there is a space between Invalid and cmd gt dummycommand 2134 invalid cmd dummycommand 2134 96 smarttech com kb 170585 Appendix C Disabling user USB access In some situations you might want to disable the ECP s front USB receptacle Disabling the USB receptacle prevents users from using or saving documents to USB drives using the ECP s front USB receptacle The other USB receptacles won t be deactivated since they re required for your interactive whiteboard and computer connections to function Follow these instructions to remove and cut the case on the ECP and then remove the USB jumper switch to disable the ECP s USB receptacle P CAUTION Always use an anti static wrist wrap when working on the ECP IMPORTANT Do not perform this operation if you are unfamiliar with using jumper switches You require a Phillips No 2 screwdriver a pair of w
34. active whiteboard recognizes touch from the device connected to the guest computer USB receptacle on the ECP Selecting Disabled disables the room computer USB receptacle on the ECP 16 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Setting Projector ID Use Displays the projector s unique ID number from 0 to 99 within your organization s network Notes You can refer to or change this number when using the network remote management feature see Remotely managing your system through a network interface on page 57 Aspect Ratio Startup Screen Adjusts the image output to Fill Screen Match Input or 16 9 Selects the type of startup screen SMART Capture User Startup Screen Preview Startup Screen or Image Alignment Screen The default is Fill Screen Fill Screen produces an image that fills the entire screen by stretching and scaling the source video to match the projector s native resolution and aspect ratio Match Input displays the source video in its native resolution and aspect ratio As a result unused space could appear along the top and bottom edges of the screen letterbox format or along the left and right edges of the screen pillarbox format See Video format compatibility on page 27 for descriptions of each mode This screen displays when the projector lamp is starting and a video source signal isn t displayed SMART displays the default
35. age 57 to set Reminder to the predefined e mail up a destination e mail address recipient IP Address Displays the projector s current To change the projector s IP address use the IP address in values between 0 0 0 0 and 255 255 255 255 RS 232 connector see Command response definitions on page 81 or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature see Remotely managing your system through a network interface on page 57 Subnet Mask Displays the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays the projector s primary domain name server DNS IP address in values between 0 0 0 0 and 255 255 255 255 MAC Address Displays the projector s MAC address in XX XX XX XX XX XX format 18 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Setting Use Notes Group Name Displays the projector s You can set the projector s workgroup name workgroup name as set by an using the remote management features see administrator maximum 12 Remotely managing your system through a characters network interface on page 57 and Remotely managing your system through an RS 232 serial interface on page 67 Projector Name Displays the projectors name You can
36. ars 100 hours before the recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard or Economy Standard displays a high quality bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Zoom Sets the length of the auto power off countdown timer between 1 and 240 minutes The timer begins to count down when the projector no longer receives a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Adjusts the zoom to the center of the image in or out from 0 to 30 H position RGB input Moves the horizontal position of the source video left or right from 0 to 100 relative to the projected image NOTE This is useful in situations where the source video is cut off V position RGB input Moves the vertical position of the source video up or down from 5 to 5 relative to the projected image NOTE This is useful in situations where the source video is cut off 60 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface Submenu setting Description Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 e Fill Screen produces an image that fills the entire screen by stretching and scaling e Match Input matches the projector s aspect ratio to the input s aspect ratio As a result black bands might appear along the top and bo
37. board Don t connect SMART Board Audio SBA L USB speakers to the ECP Connect these speakers to the projector using a dual channel left and right RCA plugs to 3 5 mm audio connector cable included with the speakers The composite video connector and associated dual channel audio inputs on the ECP are for input only These RCA jacks don t provide an output signal C To connect a peripheral source or output to your projector 1 33 If you have speakers installed turn the volume dial on the ECP all the way down to prevent buzzing or a spark If your peripheral device uses a composite video connection connect its input cables to the ECP If your peripheral device uses a USB connection connect its input cables to one of the available USB receptacles on the ECP Switch input sources to the peripheral device by pressing the Input button on the ECP or remote control NOTE If your USB device does not work the device may be malfunctioning or incompatible or the USB port may be disabled See Disabling user USB access on page 97 Restore the volume on the ECP s volume dial smarttech com kb 170585 Chapter 5 Maintaining your interactive whiteboard system Maintaining your interactive whiteboard 1 22 22 e nenne nenne cece cececeeeeees 35 Cleaning the projector 0 00002 e cece cece cece cececceeeccesseeeees 35 Focusing and adjusting the projector image 22 2 0 eee 36 Replacing the projecto
38. cc cece cece cece eeeeeeeeeeees 10 Changing your projector s aspect ratio for use with your SMART Board 690 interactive whiteboard 0 0 0 00 e eee cee ee ee eee ee eee eee eee e cence cece cece nenn nennen nn nennen 10 Chapter 3 Using your interactive whiteboard system 222222202 11 Using your projector s 2 ee 11 Using your interactive whiteboard _ 020 222 c cece eee ccc ccc ccc ccc ec ccc cece cece cee eeeeeeeees 23 Using the Extended Control Panel ECP 00 0 0 e cece eceeeeeeeeeeee 23 Appendix 4 Integrating other devices 000 202 2 cece cece cece cece ccc ccceeeeeeees 27 Video format compatibility 200000 c cece cece cece cece cece eceeceeeeeeeeees 27 Connecting peripheral sources and outputs 00 0000 e cece e cece cece cece ee eeeeeeeeeeees 33 Chapter 5 Maintaining your interactive whiteboard system 35 Maintaining your interactive whiteboard 0 2 002 e cece eee eeeceeeeeeeees 35 Cleaning the projector 2 2 2 ee 35 Focusing and adjusting the projector image 2 22222 eee 36 Replacing the projector lamp 2 00 222222 eee 37 Chapter 6 Troubleshooting your interactive whiteboard system 43 Betoro VOW STAM 3 oe 32 22 unless an ae en ose es be esse 44 Determining your interactive whiteboard system s status 45 Resolv
39. cription The ranges must match the OSD ranges target projectionmode e front e ceiling e rear e rear ceiling The ranges must match the OSD ranges current projectionmode e front e ceiling e rear e rear ceiling The ranges must match the OSD ranges target startupscreen e smart The ranges must match the OSD ranges e usercapture e preview current startupscreen e smart The ranges must match the OSD ranges e usercapture e preview current reset e done Sent once the reset has been performed current lamphrs e 0 5000 Current lamp hour usage target lamphrs e 0 Clear the current lamp hour usage Zero is the only valid value to be written current resolution e 800x600 Current resolution of the input Current resolution e 1024x768 of the input If no signal is detected e resolution no signal should be returned e nosignal native aspect ratio e 4 3 for UF70 16 10 for UF70w Native aspect ratio kind of hardware settings DLP resolution of the projector Return the actual native aspect ratio of the projector current fwverddp e 1 7 Current firmware version Eg 2 0 0 0 current fwvernet e 1 7 Network Processor Version current fwvermpu e 2 MPU Version current prjserialnum Projector Serial Number 87 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Field current f
40. d remains easily accessible during use Using your SMART product near a TV or radio could cause interference to the images or sound If this happens move the TV or radio away from the projector Operation WARNING If you are using an external audio system use only the power supply included with that product Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your product to verify the power supply type Do not climb or allow children to climb on a wall or stand mounted SMART Board interactive whiteboard Do not climb on hang from or suspend objects from the projector boom S Climbing on the interactive whiteboard or projector boom could result in personal injury or product damage CAUTION Do not block the projector s ventilation slots and openings If dust or small items prevent pen tray buttons from being pressed or cause constant button contact remove the obstructions carefully smarttech com kb 170585 IMPORTANT INFORMATION IMPORTANT e Keep your remote control in a safe place because there is no other way to access menu options e Donot disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard e Disconnect the product from its power source when it s not used for a long period Other precautions If you own a SMART product other than a SMART Board
41. damage up to 4kV both polarities for direct contact discharge iv smarttech com kb 170585 IMPORTANT INFORMATION Environmental Parameter requirement Cables e All SMART Board 600i6 interactive whiteboard system cables should be shielded to prevent potential accidents and degraded video and audio quality Conducted and radiated e EN55022 CISPR 22 Class A emissions v smarttech com kb 170585 Contents Important information 2 2 02 2222 c ccc een ccc c eee e cece cece eee e cece ec ceeeeeeeeeeeeees i Safety warnings cautions and important information 22 i Environmental requirements _ 2 22 2 222222 e cece ccc eee cece ccc ccceeeeccececeeeeeeeeeees iv Chapter 1 About your interactive whiteboard system 1 SMART Board 600i6 interactive whiteboard system features 0ccc cece cece cece ee ee 2 Included ACCESSONES 2 lt 2 s2c222 35 882 bek 216222400 seat dds ose os does hes air 4 Chapter 2 Installing your interactive whiteboard system 7 Choosing a location 2 222 222 0020 ee 8 Choosing a height 000 2222 cece eee ec ccc ccc cc ccc cece cece cece cece oranan anaana annann 8 Securing your interactive whiteboard system _ 22222220202 8 Routing the cables _ 22 22 22 2202 ee 9 Installing SMART software _ 0 2 2 2 2c cee c ccc c
42. e val Specifying or will cause contrast to be e val incremented or decremented from it s current e 0 100 value Specifying a numerical value within the possible range causes contrast to be set directly to that value current contrast e 0 100 The device s current contrast target frequency e val The ranges must match the OSD ranges e val e 5 5 current frequency 5 5 The ranges must match the OSD ranges target tracking e val The ranges must match the OSD ranges val e 0 31 current tracking e 0 31 The ranges must match the OSD ranges target saturation e val The ranges must match the OSD ranges val e 0 100 current saturation e 0 100 The ranges must match the OSD ranges target tint e val The ranges must match the OSD ranges val e 0 100 current tint e 0 100 The ranges must match the OSD ranges 75 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface target sharpness val val The ranges must match the OSD ranges current sharpness 0 31 The ranges must match the OSD ranges target hposition val val 0 100 The ranges must match the OSD ranges current hposition target vposition 0 100 val 5 45 The ranges must match the OSD ranges The ranges must match the OSD ranges depend upon the source Values current vposition The ranges must match the OSD ranges
43. e Make sure that there are no obstructions behind the projector s wall mounting bracket and that the bracket is firmly secured to the wall according to the installation instructions e Adjust the projected image See the included SMART Board 660 5 68015 685i5 and 69015 interactive whiteboard system installation guide smarttech com kb 154547 and Adjusting the image on page 21 Resolving audio issues The projector does have integrated speakers you can connect an external audio system to the audio output connector in the projectors connection panel such as the SMART SBA L projection audio system smarttech com kb 142552 If no sound is coming from your external audio system perform the following procedure NOTE You might need to configure your computer to pass audio through HDMI if it isn t configured automatically a To resolve audio issues 1 Ensure that the speakers or audio system s cables are properly connected to the audio output plug on the projector s connection panel 2 Press the Mute button on the projector s remote control and if Audio Mute is on turn it off 52 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system 6 Check the ECP s volume knob or use the projector s remote control to ensure that the volume isn t at the lowest setting Ensure that your speaker or audio system is on and that the volume is turned up Check that your source input such as your comp
44. e interactive whiteboard s USB cable wait 10 seconds and then reconnect it If the issue persists run the firmware upgrade utility located in the same folder as your SMART Product Drivers for example C Program Files SMART Technologies SMART Board Drivers SMAR TFirmwareU pdater exe Windows operating systems or Applications SMART Board Drivers SMARTFirmwareU pdater app Mac computers For more information about performing a firmware upgrade see smarttech com kb 123545 or contact SMART support If the Ready light indicates that a firmware update is in progress but no update is actually taking place disconnect the interactive whiteboard s USB cable wait a few seconds and then reconnect it Resolving projector issues Resolving projector errors Resolving image issues To resolve common image issues complete the following tasks e Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector see Video format compatibility on page 27 e Ensure the video source is properly connected to the projector e Press the Input Select button on the remote control or ECP to switch to the correct video source If these tasks don t resolve the issue refer to the following sections for additional troubleshooting information 48 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system Loss of signal If a video source signal is not detec
45. eceeeseceeceeeees 21 Projector connection diagram 00 222 c cece ccc cece cece eee eee e eee ceceeeeeeeeeseeeeees 21 Using your interactive whiteboard 1 12 2 222222 e cece cece cece cece ceeeeeeeeeeeees 23 Using the Extended Control Panel ECP 22 0 2 22 cc cece cece cece cece cece cece ee ceeeeeeceeeeeeeees 23 This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral devices Using your projector This section explains how to use your projector and its included remote control Using your remote control The projector remote control enables you to access on screen projector menus and change projector settings 11 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Replacing the remote control battery Follow this procedure to replace the remote control battery N WARNING e Reduce the risk associated with a leaking battery in the projector s remote control by following these practices o Use only the specified CR2025 coin cell battery o Remove the battery when the remote control is unused for an extended period o Donot heat disassemble short or recharge the battery or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has
46. en while you check your e mail e Press again to hide the image that is to display a black screen e Press again to return to the live image 5 Mode Select a display mode 6 Mute Mute audio amplification 7 U Power Turn on the projector or put it into Standby mode 8 Enter Accept the selected mode or option 9 a Volume Up Increase audio amplification volume 10 v Volume Down Decrease audio amplification volume 13 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system NOTE The Mute Volume Up and Volume Down buttons work only if there is an audio source connected to the projector for the currently selected video input source Adjusting projector settings The remote control s Menu button enables you to access the on screen display to adjust the projector settings IMPORTANT Keep your remote control in a safe place because there is no other way to access menu options Setting Use E Image Adjustment menu Notes Display Mode Indicates the projectors display output SMART Presentation Bright Room Dark Room sRGB and User The default is SMART Presentation Brightness Adjusts projector brightness from 0 to 100 The default is 50 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 The default is 50 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match
47. ent status of the network module and VGA output 81 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Field target network Possible Values on off Description Enable Disable network module and VGA output current dhcp on off Enable Disable for DHCP Networking target dhcp on off Enable Disable for DHCP Networking current ipaddr 7 7 7 71 Current IP address static or dhcp assigned target ipaddr 7 7 7 71 Set to static IP Address current subnetmask 7 7 71 71 Current Subnet Mask target subnetmask Current Subnet Mask current gateway 7 7 71 71 Current gateway target gateway Current gateway current primarydns 7 7 7 71 Current primary dns target primarydns Current primary dns MAC address 1 The device s MAC address 82 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface System Information Various system information Command response definitions Command Response Powered off set autosignal target autosignal current no get autosignal autosignal current no set lampreminder lampreminder no target current get lampreminder lampreminder no
48. ess Adjusts projector brightness from 0 to 100 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your computer s graphics card Tracking Synchronizes your projector s display timing with your computer s graphics card from 0 to 31 Sharpness Adjusts the projected image s sharpness from 0 to 31 White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness Degamma Adjusts the color performance of the display from 0 to 3 59 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface Submenu setting Color Description Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Each color has a default value of 100 Adjustments to the color settings register to the User mode Auto Signal Detect Enables or disables signal searching of input connectors e Select On to have the projector continuously switch inputs until it finds an active video source e Select Off to maintain signal detection in one input Lamp Reminder Select On to show or Off to hide the lamp replacement reminder when it appears This reminder appe
49. et groupname groupname current no set projectorname projectorname no target current get projectorname projectorname no current set locationinfo target _locationinfo current no get locationinfo locationinfo current no set contactinfo target contactinfo current no get contactinfo contactinfo current no 84 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Command get modelnum Response modelnum UF70 or UF70w Powered off no Return the actual model of the projector set videomute target videomute current no get videomute videomute current no set vgaoutnetenable vgaoutnetenable yes target current get vgaoutnetenable vgaoutnetenable yes current set emergencyalertmsg no emergencyalertmsg current target get emergencyalertmsg no emergencyalertmsg current set emergencyalert emergencyalert no target current get emergencyalert emergencyalert no current get signaldetected signaldetected yes current The response varies depending on the power mode Field definitions Field Possible Values Description target autosignal e on The ranges must match the OSD ranges e off current autosignal e on The ranges must match the OSD ranges e off target lampreminder e on The ranges must match the OSD ranges e off current lampreminder e on The ranges must match the
50. eteeeeeeeeeeeees 27 Video format compatibility 2 0000222 c eee ccc cc ccc ccc ccc cece cece cece ee ceeeeeeeees 28 SMART UF70 projector 22 22 22 c eee e cece cece cece cece ceceeeeeeees 28 SMART UF70w projector 2 22 2 c cece cece cece ce cece cccececceeeeeees 29 HD and SD signal format compatibility 2002 00 22 e nennen een 31 SMART UF70 projector 2 2 2 2 aaea ccc cecececccccececeeeeeeees 31 SMART UF7Ow projector 2 2 2 2 2 eee cece eee e cece cece cece cece ccc ccececeeeeeeees 31 Video system signal compatibility 2 0 0 0 ccc ee ee eee cece eee ececcececeeeeeeeees 32 SMART UF70 projector 2 2 2 2 eee eee cece eee e cece cee ccecccccecececeeeeees 32 SMART UF7Ow projector 2 2 2 2 eee cee eee cee ccc cece cece ceccecceceeeeeeeeees 32 Connecting peripheral sources and outputs 0000 0000 e cece ee eeeeeeee 33 This appendix provides information on integrating your SMART Board 600i6 interactive whiteboard system with peripheral devices Video format compatibility Your projector has a native video format and various video format compatibility modes You can change image appearances for certain formats and compatibilities Native video format The following table lists the native VESA RGB video formats for the projector Projector Resolution Mode Aspect Refresh rate Horizontal Pixel clock ratio Hz frequency MHz kHz SMART UF70 1024x768 XGA 4 3 60 48 63 5 SMART UF70w 1280x800 WXGA
51. f Confirm off is a non selectable power state that is returned during stage one of the two button Off sequence Idle The projector is off but still receiving power Standby mode Source Application Selection Switches amongst different input sources and embedded applications if any Also controls the USB switch for these given sources 70 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Command response definitions Command Response Responds when powered off set input target input current no get input input current yes get videoinputs videoinputs current yes videoinputs set usb1source target usb1source current yes get usb1source usb1source current yes set usb2source target usb2source current yes get usb2source usb2source current yes Field definitions Field Possible values Description current input e VGA1 The input source to switch to None is a non e Composite selectable input and is returned in response to a HDMI1 get input command when the projector is turned off e None target input e VGA1 Target input to set the input to If the input is e Composite next the projector will move to the next item e HDMI1 from the possible values list and return a e None response equivalent to if the user specified that e Next input directly current videoinputs e VGA1 Returns a comma separated list of the available Composite input
52. ge lampvoltage current no get temperature temperature current no set temperaturereport temperaturereport no target current set downloadlampdriver no downloadlampdriver current target clearfailurelog no set burnin no dwscaler 7537 no Field definitions Field Possible Values Description target dbmsg e on Turn on off debug message e Off current vgacalibration e 22 To get the status of ADC calibration while power on current waveformid e 77 To get waveform ID while power on current lampvoltage e 77 To get lamp voltage while power on 93 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Field Possible Values Description current temperature e 77 To get system temperature while power on target e on While setting to on while high speed fan mode temperaturereport e off turn on will send out system temperature each 5 seconds target e done Auto program waveform while standby downloadlampdriver clearfailurelog e done Clear all failure log for production bum in preparation dwscaler 7537 Enter DDP download mode 94 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Additional commands These commands amp behaviors are to provide backward compatibility for legacy control interfaces Command response definitions Command Execute command Behaviour set input VGA1 set input
53. gh the on screen menu For more information see Adjusting projector settings on page 14 For the locations of serial numbers on other components and accessories see smarttech com support Determining your interactive whiteboard system s status Use the following table to determine the status of your interactive whiteboard system l l H Projected Touch and Status and related U ia Q 5 image pen control troubleshooting Projector Projector ECP light Interactive Power light Service light whiteboard Ready light Normal operating statuses Solid green Off Solid green Solid green Correct Full control The system is operating normally If image or sound issues occur see the remaining sections of this chapter for troubleshooting information Flashing Off Flashing Off None None The system is starting up green green 45 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system l l H Projected Touch and Status and related UO Ns Q 5 image pen control troubleshooting Projector Projector ECP light Interactive Power light Service light whiteboard Ready light Solid amber Off Solid amber Off None None The system is in Standby mode Flashing Off Flashing Off None None The system is entering Standby amber amber mode Solid green Off Solid green Solid amber N A None The interactive whiteboard s controller module is starting up If this process take
54. h a cable cover that limits tampering and clutter A secure mounting and installation system that includes the following o An optional projector padlock ring to prevent removal of the projector from the boom o Accessory mounting hardware for solid masonry or framed wall installations kit part number 1007416 o Templates and instructions for positioning the system safely Projector information smarttech com kb 170585 CHAPTER 1 About your interactive whiteboard system Extended Control Panel ECP Your projector system s ECP attaches to the bottom frame of your interactive whiteboard The ECP features controls for power source selection and volume adjustment as well as an integrated USB hub that enables you to switch seamlessly between two connected computers Connection receptacles for your source inputs include One USB A receptacle on the front of the ECP for USB drives Two USB A receptacles behind the interactive whiteboard Two RCA jacks on the front of the ECP for dual channel audio input One RCA jack on the front of the ECP for composite video input One captive USB B receptacle for your primary computer One DB15M receptacle behind the interactive whiteboard for connecting to the projector One USB B receptacle behind the interactive whiteboard for connecting a secondary computer Included accessories The following accessories are included with your interactive whiteboard system Remote control The remote contro
55. ics Ship your interactive whiteboard in an upright position to deter shippers from placing heavy objects on it 55 smarttech com kb 170585 Appendix A Remotely managing your system through a network interface Web page management 2 2 2 eee 57 Accessing web page management 222 2222 2 eee 58 HOME ses ee Eee te ee By na ne ee en ee 58 Control panel 2 2 2 22222 e cece cece cece eeeec eee eceeeteeeeeeeees 58 Control panel cece ayo boi 2220er een air 62 USB Control settings 2 2 0 0 00000 c ccc ee eee eee ene e een e eee eeeeeeeeeeeeeeeees 62 Network settingS 0 00 000000 c ccc eee eee eee cence cece eee eeeeceeececsceeeeeeeees 62 EMail alerts 2 2 2 222 2 eee rennt nee needs 63 Password settings 00000eeeeneenennnnenenenenennennnnnnnnnnnnnnnnnnnnenenneeeeeen nen 64 Simple Network Management Protocol SNMP 22200022 e cece cece cece cceeeeeeeeeeeeeeees 65 This chapter includes detailed instructions on how to remotely manage your SMART Board 600i6 interactive whiteboard system settings through a network interface Web page management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intranet NOTE To access the web page your browser must support JavaScript Most commonly used browsers like Internet Explorer and Firefox sup
56. ing interactive whiteboard issues 2 2 0 2 e cece ee eeeeeeeeeeeeee 47 Resolving projector issues 0 2020000222 cece eee nee AREE ERA KANENN ee beeecceee 48 Resolving ECP issues 0 2 2222 c cece cece cece cece ce cece cece cece cece eeeeeeeeeeeeees 53 Accessing the service menu 2 2 2 2 ee 54 vii smarttech com kb 170585 CONTENTS Transporting your interactive whiteboard system 0 0 eee eee ee eee cece ee eeeees 55 Appendix A Remotely managing your system through a network interface 57 Web page management 0c cece ccc eee cece cece eee eeeececeececeececeeeeees 57 Simple Network Management Protocol SNMP 0000 0000202 c cece cece cece cece cece eee 65 Appendix B Remotely managing your system through an RS 232 serial interface 67 Connecting your room control system to the SMART UF70 projector 68 Projector programming commands 00000 cc cece cece cece danad eaoaai oraaa rannani 70 Appendix C Disabling user USB access ooooocececessensesnenennnnnnnnnnnnnnnn 97 Appendix D Remote control code definitions 0 22222 eee ee cece ence eee 101 Appendix E Hardware environmental compliance 222222 2 2222 103 Waste Electrical and Electronic Equipment and Battery regulations WEEE and Battery Directives Tazze Pete
57. interactive whiteboard SMART UF70 or UF70w projector See projector SMTP 64 SNMP 65 sound See audio startup screen 61 subnet mask 18 62 SVGA support 28 SXGA support 28 T temperatures operating and storage iv transportation 55 trap destination address 63 troubleshooting 43 U UF70 or UF70w projector See projector USB drives 24 97 USB receptacles 22 24 62 UXGA support 28 V VGA connections 5 22 61 VGA support 28 107 smarttech com kb 170585 video connections for 22 format compatibility for 27 volume control 24 W warnings iii water and fluid resistance iv web page management 57 WEEE and Battery Directives 103 whiteboard See interactive whiteboard XGA support 28 Z zoom 60 SMART Technologies smarttech com support smarttech com contactsupport smarttech com kb 170585
58. interface Field Possible values Description current sysoutputsw e line spkr Current state of system output switch e line e spkr e none The above commands can be used to set the property to an absolute value or cause a relative adjustment to be made to the current value Examples of using this are below gt get volume volume 0 gt set volume 10 volume 10 gt set volume 5 volume 5 gt set volume 15 volume 20 80 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Network information Various network information Command response definitions Command Response Powered off get netstatus netstatus current yes set network network current yes get network network current yes set dhcp target dhcp current yes get dhcp dhcp current yes set ipaddr target ipaddr current yes get ipaddr ipaddr current yes set subnetmask subnetmask current yes target get subnetmask subnetmask current yes set gateway target gateway current yes get gateway gateway current yes set primarydns target primarydns current yes get primarydns primarydns current yes get macaddr macaddr MAC yes address Field definitions Field Possible Values Description current netstatus e connected e disconnected Current state of the network interface current network e on e off Curr
59. ire cutters and a pair of needle nose pliers to perform the following procedure 2 To remove and cut the case on the ECP 1 Put the projector into Standby mode and then wait 15 minutes for it to cool down 2 Disconnect the projectors power cable from the power outlet 97 smarttech com kb 170585 APPENDIX C Disabling user USB access 3 While holding the ECP to prevent it from falling use a Phillips No 2 screwdriver to remove the two screws from the bottom of the ECP Place the screws in a safe place 4 Remove all cables connected to the ECP 5 Locate the jumper cover between the PC and SE240 labels on the side of the ECP that faces the wall 6 Using a pair of wire cutters cut through the two tabs on the jumper cover and remove it from the ECP Keep the jumper cover in a safe place 98 smarttech com kb 170585 APPENDIX C Disabling user USB access u To remove the USB jumper switch 1 Locate the USB jumper behind the jumper cover port 2 Using needle nose pliers pull the jumper from the two connection posts and then place itona single post IMPORTANT o Only adjust the jumper position Do not adjust the PC SE240 switch which is also accessible from this area o Do not discard the jumper Discarding the jumper makes the USB deactivation difficult to reverse 3 Insert the USB jumper cover into the USB A port on the front of the ECP 4 Connect all cables to the ECP See the Using
60. irm that the projector is operating and that the lamp module is correctly installed Put the old lamp module in a secure container and handle it gently until you recycle it To finish the projector lamp module installation 1 2 3 4 Turn on the projector Adjust the projector image if necessary see Adjusting the image on page 21 Access the service menu to reset the lamp hours see Resetting the lamp hours below Activate the projector s alert e mails and lamp warnings if they ve been deactivated see E mail alerts on page 63 and Control panel on page 58 Resetting the lamp hours After you replace the lamp module you need to access the projector service menu and reset the lamp hours To prevent accidental errors only a system administrator should perform this procedure NOTE Always reset the lamp hours after you replace the lamp because lamp service reminders are based on the current hours of use To reset the lamp hours 1 40 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up P CAUTION Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty smarttech com kb 170585 CHAPTER 5 Maintaining your interactive whiteboard system 2 Scroll down to Lamp Hour Reset and then press OK Both Lamp
61. itepeaking whitepeaking current no set degamma target degammaz current no get degamma degammaz current no set red target red current no get red red current no set green target green current no get green green current no set blue target blue current no get blue blue current no set cyan target cyan current no get cyan cyan current no set magenta target magenta current no get magenta magenta current no set yellow target yellow current no get yellow yellow current no set videofreeze target videofreeze current no get videofreeze videofreeze current no set displayhide displayhide target no get displayhide displayhide target no Field definitions Field Possible values Description target displaymode e SMART The ranges must match the OSD ranges Presentation e Bright room e Dark room e sRGB e User 74 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface current displaymode SMART The ranges must match the OSD ranges Presentation Bright room Dark room sRGB User target brightness val Specifying or will cause brightness to be val incremented or decremented from it s current 0 100 value Specifying a numerical value within the possible range causes brightness to be set directly to that value current brightness e 0 100 The device s current brightness target contrast
62. l enables you to control the system and set up your projector Use the remote control to access menu options system information and input selection options Pens The pens have rubberized grip areas and are colored to match four colors of digital ink black red green and blue You can use dry erase markers to replace the included pens as long as they re a similar shape don t scratch or mark your interactive whiteboard surface and reflect infrared light If the substitute doesn t reflect infrared light the pen tray sensors might not detect the presence of the pen smarttech com kb 170585 CHAPTER 1 About your interactive whiteboard system NOTE Some of SMART s older pens aren t designed to reflect infrared light and the pen tray sensors might not detect them reliably KJ Tip Wrap light colored tape around a substitute pen to improve the reflection of infrared light and help with tool detection Eraser The eraser resembles a rectangular chalkboard eraser You can use a substitute object as long as it has a similar shape reflects infrared light and doesn t scratch or mark the interactive whiteboard surface VGA connection kit The VGA connection kit allows you to connect a laptop to your interactive whiteboard system using a VGA cable The end of the VGA connection kit can be attached to either side of the interactive whiteboard or to a wall ina convenient location You can add a variety of acce
63. mage issues _ 2 2 2 eee 48 LOSS OR SIGMA ct 20 0002 0 ee esa hale tae tens ae tasted 49 Partial scrolling or incorrectly displayed image 2 0 222222 e cece cece cece ee ee ee 49 Unstable or flickering image 222222222222sssenennennennnnnnnnnnnnnnnnnnnnnnnnnnnnnn 50 FIOZENIMAgE 22 22 ane r a aa Shab Geko Sess detassnaise cael 51 Your image doesn t fit the interactive whiteboard 0 2000 22 20 cee eee e eee 51 The image from your connected laptop computer isn t projected 51 Unaligned projected image 2200000oooneenoooneneeneennnnneennnn 52 Resolving audio Issues 22 2 52 Resolving network communication issues _ 2 222222 e cece cece cece ee ccc eeeeeeees 53 Resolving ECP issues 00 22 c cece cece cece cece cece cece cc cecceeeceeeeeeeeeeeeees 53 Accessing the service menu 22 022 252 cece ee cece cece eee c eee eee eee neces eeeeecceeeesceeoneee 54 Retrieving your password 2 2 ee 54 Resetting the projector 2200 22 ccc eee cece cece cece ec ce cece cece cece cece ee eeeeeeeeeeees 55 Transporting your interactive whiteboard system 0 00 0 e eee eeeeeeeeees 55 43 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system For issues not covered in this chapter
64. mage on your Windows computer 1 2 3 Select Start gt Control Panel Click Display and then select Adjust resolution Verify that your display resolution setting is 1024 x 768 SMART UF70 projector 1280 x 800 SMART UF70w projector in 16 10 aspect ratio mode or 1280 x 720 SMART UF7Ow projector in 16 9 aspect ratio mode Click Advanced settings and then click the Monitor tab Verify that the screen refresh rate is 60 Hz E To resolve a partial scrolling or incorrectly displayed image on your Mac computer 1 Select Apple Menu gt System Preferences The System Preferences dialog box appears Click Displays Verify that your display resolution setting is 1280 x 800 WXGA Verify that the screen refresh rate is 60 Hz Unstable or flickering image If the projector s image is unstable or flickering you could have different frequency or tracking settings on your input source than on your projector IMPORTANT Write down your setting values before adjusting any of the settings in the following procedure C To resolve your unstable or flickering image 1 3 50 Check the display mode of your computer s graphics card Make sure it matches one of the projector s compatible signal formats see Video format compatibility on page 27 Refer to your computer s manual for more information Configure the display mode of your computer s graphics card to make it compatible with the projector Refer to your
65. motely managing your system through an RS 232 serial interface Field Definitions Field Possible Values Description current displayhour e 0 20000 Current Display hours target testpattern e Set the test pattern to pattern number X 1 4 If only one test pattern call it test pattern 1 current testpattern e 1 Grid Current test pattern being displayed Just return e 2 RED the test pattern number is OK The built in test e 3 Green pattern may be changed e 4 Blue e 5 Grey e 6 Black target colorwheelidx e The ranges must match the OSD ranges current colorwheelidx The ranges must match the OSD ranges current failurelog e normal Current error state that the projector is in The e overtemp modes are projector dependant e fanlock e fanDMD e fanblower e fansystem e lamperror e colorwheelbreak e lampignite e lampoverheat e lampdriver e lampoverhours Current error Provide the details of The details include the failure reason system the specific error is hours lamp hours sensor temperature and lamp the number recorded in voltage For example error1 fansystem the log It ranges from 1 syshrs 1000 lamphrs 1000 temp 60 volt 120 to 5 1 indicates the error2 lampoverheat syshrs 3000 most recent errorand5 lamphrs 2900 temp 150 volt 120 indicates the oldest error target factoryreset e true If set to true perform a factor reset Otherwise e false do nothing 91 smarttech com kb 17058
66. ncreases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto The default is 120 minutes minutes power off countdown timer The timer begins to count down when the between 1 and 240 minutes projector no longer receives a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Zoom Adjusts the zoom tothe center The default is 0 of the image in or out from Oto Zooming in cuts off the outer edges of the 30 source video Keystone Adjustment to the size of the Ensure that the top and bottom edges of the top and bottom edge image are horizontal before you position the left and right edges of the image relative to your interactive whiteboard USB 1 source Enables touch for the selected video source VGA out USB 2 will disabled by associating the video source with the room computer USB receptacle USB1 onthe ECP The default is VGA out When the user switches to the video source the interactive whiteboard recognizes touch from the device connected to the room computer USB receptacle on the ECP Selecting Disabled disables the room computer USB receptacle on the ECP USB 2 source Enables touch for the selected video source HDMI USB 1 will be disabled by associating the video source with the guest computer USB receptacle USB2 on the ECP The default is HDMI When the user switches to the video source the inter
67. nd crucial internal parts Allow the system to stabilize to room temperature before operation to prevent possible damage to the unit Do not place the unit in hot locations such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector Avoid setting up and using the SMART product in an area with excessive levels of dust humidity and smoke Do not place your SMART product in direct sunlight or near any appliance that generates a strong magnetic field If you need to lean the interactive whiteboard against a wall before you mount it make sure it remains in an upright position resting on the pen tray brackets which can sustain the weight of the interactive whiteboard Do not rest the interactive whiteboard on its side or on the top of the frame smarttech com kb 170585 IMPORTANT INFORMATION You must connect the USB cable that came with your SMART Board interactive whiteboard to a computer that has a USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 This is for operating safety and to avoid damage to the SMART Board interactive whiteboard IMPORTANT The SMART Board 680i6 and 685i6 interactive whiteboard system textless installation guide is also available online smarttech com kb 170498 Make sure an electrical socket is near your SMART product an
68. ns from the center to the edge using the cleaning cloth like you would a feather duster Don t apply any pressure to the lens or mirror Focusing and adjusting the projector image For information on focusing and adjusting the projector image see Focusing the image on page 20 and Adjusting the image on page 21 36 smarttech com kb 170585 CHAPTER 5 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides instructions for replacing the projector lamp module Removing and replacing the projector lamp module Eventually the lamp will dim and a message will appear reminding you to replace it Make sure you have a replacement lamp module before proceeding with the following instructions N WARNING e See smarttech com compliance for the projectors MSDS documents e Replace the lamp module when the projector displays its lamp life warning message If you continue to use the projector after this message appears the lamp can shatter or burst scattering glass throughout the projector e lf the lamp shatters or bursts leave and then ventilate the area Next do the following o Avoid touching the glass fragments because they can cause injury o Wash your hands thoroughly if you have come into contact with lamp debris o Thoroughly clean the area around the projector and discard any edible items placed in that area because they could be contaminated o Call your authorized SMART reseller for i
69. nstructions Do not attempt to replace the lamp e Replacing the lamp module in a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from the wall mounting bracket to replace the lamp module e Uncovering the lamp while the projector is mounted on the wall mounting bracket can lead to product damage or personal injury from falling pieces of glass if the lamp is broken 37 smarttech com kb 170585 CHAPTER 5 Maintaining your interactive whiteboard system e When replacing the projector lamp module ie ie Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely Do not remove any screws other than those specified in the lamp replacement instructions Wear protective eyewear while changing the lamp module Failure to do so can cause injuries including loss of eyesight if the lamp shatters or bursts Use only replacement lamp modules approved by SMART Technologies Contact your authorized SMART reseller for replacement parts Never replace the lamp module with a previously used lamp module Always handle the fragile lamp assembly with care to prevent premature lamp failure or exposure to mercury Use gloves when touching the lamp module Do not touch the lamp with your fingers Recycle or dispose of the lamp module as hazardous waste in accordance with local regulations You need a Phillips No 2 screwdriver and a flat
70. o lock your interactive whiteboard to help safeguard it from theft 2 smarttech com kb 170585 CHAPTER 1 About your interactive whiteboard system For more information about your SMART Board interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 SMART UF70 or SMART UF7Ow projector The SMART UF70 or SMART UF70Ow projector system includes a short throw projector for use with SMART Board interactive whiteboards and a sturdy support system suitable for many different environments Other features of your projector system include A wall mounted high offset projector engine that uses DLP technology by Texas Instruments providing BrilliantColor performance and Gamma 2 2 correction with SMART Presentation Bright Room Dark Room sRGB and User modes PAL PAL N PAL M SECAM NTSC and NTSC 4 43 video system compatibility HDMI Composite and VESA RGB video inputs not included WXGA QVGA VGA SVGA XGA SXGA SXGA and UXGA video format compatibility Native 1024 x 768 resolution SMART UF70 projector OR Native 1280 x 800 resolution SMART UF 7Ow projector in 16 10 aspect ratio mode Remote management via a serial RS 232 interface web page or SNMP An alert broadcast feature that enables administrators to send notification messages to network connected projector systems for immediate on screen display Protected cable routing throug
71. o part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART One or more of the following patents US6320597 US6326954 US6540366 US6741267 US7151533 US7687736 US7757001 USD612396 USD616462 USD617332 and USD636784 Other patents pending 09 2013 smarttech com kb 170585 Important information Before you install and use your SMART Board 600i6 interactive whiteboard system read and understand the safety warnings and precautions in this user s guide and the included warnings document These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories helping you to prevent injuries and equipment damage Ensure that your interactive whiteboard system is always being used correctly In this document interactive whiteboard system refers to the following e SMART Board 600 series interactive whiteboard e SMART UF70 or SMART UF7Ow projector e Accessories and optional equipment The projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller smarttech com where for more information Safety wa
72. ols of 47 maintaining 35 using 23 IP address 18 58 62 L lamp module cleaning 35 replacing 37 languages 59 laptop computers troubleshooting issues with 51 letterboxing 28 31 light sources 8 location 8 63 M MAC support 28 mercury 103 mounting template 8 mute control 13 59 Mute control 15 N native video formats 27 network communication 22 53 62 O original packaging 55 106 smarttech com kb 170585 P passwords 54 64 Passwords 18 pen tray about 2 locking to the interactive whiteboard 8 pens 4 Perchlorate material 103 peripheral sources 33 pillarboxing 28 31 power 22 24 58 70 projector about 3 adjusting settings for 14 adjusting the image of 21 cleaning 35 connection diagram for 21 displaying the name of 63 focusing the image of 20 installing 7 lights and status of 44 locating the serial number on 45 remotely managing 57 67 replacing the lamp of 37 routing cables from 9 securing to the boom 8 using your remote control with 11 video format compatibility for 27 Q quad VGA support 28 RCA jacks 22 24 refresh rates 27 28 remote control about 4 code definitions for 101 installing the battery 12 INDEX using the buttons 13 RJ45 connector 22 room control 57 67 RS 232 serial interface 22 68 S S video connections 32 SD signal compatibility 31 serial interface See RS 232 serial interface serial number 45 signalloss 49 SMART Board interactive whiteboard See
73. or settings on page 14 NOTE The 16 9 command delivers all video modes with black bands along the top and bottom edges of the screen The Match Input command might deliver video modes with black bands along the top and bottom edges of the screen depending on the input resolution SMART UF70 projector Video mode Aspect ratio Horizontal Vertical Color signal frequency kHz frequency Hz MHz NTSC 4 3 15 73 29 96 3 58 PAL 4 3 15 62 25 4 43 SECAM 4 3 15 62 25 4 25 fb 4 06 f SMART UF70w projector Video mode Aspect ratio Horizontal Vertical Color signal frequency kHz frequency Hz MHz NTSC 4 3 15 73 59 94 3 58 PAL 4 3 15 63 50 4 43 SECAM 4 3 15 63 50 4 25 and 4 41 PAL M 4 3 15 73 59 94 3 58 PAL N 4 3 15 63 50 3 58 PAL 60 4 3 15 73 59 94 4 43 NTSC 4 43 4 3 15 73 59 94 4 43 32 smarttech com kb 170585 CHAPTER 4 Integrating other devices Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to connect to your interactive whiteboard system such as a DVD Blu ray player or a USB device NOTES Measure the distance between the projector and the peripheral device you want to connect Make sure each cable is long enough has plenty of slack and can be placed safely in your room without presenting a trip hazard Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive white
74. p the image square Loosen the lever slightly to aid in this adjustment To fine tune the image you might need to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ray players VCRs document cameras digital cameras and high definition sources as well as peripheral device outputs such as a secondary projector or a flat panel display and powered speakers NOTE You might need to purchase third party adapters to connect certain peripheral devices 21 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system o ES o or a A m m Geo oils 22 smarttech com kb 170585 No Connector Connect to 1 Power Mains power supply 2 7 pin mini DIN ECP cable harness 3 4 pin power mini DIN 5V 2A output ECP cable harness 4 HDMI input High definition video and audio source not included 5 DB15F RGB video input VGA 1 Primary computer not included 6 DB15F RGB video output VGA Out Secondary display not included 7 RCA Composite video input ECP cable harness 8 3 5 mm phone jack audio input x2 Audio sources associated with primary and secondary computers 9 Left and right RCA audio input through RCA connector pod 10 3 5 mm phone jack audio output Speakers not included 11 3 5 mm phone jack microphone
75. port JavaScript 57 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface Accessing web page management Before you can access the web page connect your projector to the network and then enable the projector s network functions using the projector s menu An IP address appears on the on screen display i To use the management web page 1 Start your Internet browser 2 Type the IP address in the address line field and then press ENTER The SMART UF70 Projector Settings or SMART UF 70w Projector Settings window appears 3 Select the menu options in the left pane to access the settings on each page 4 Modify settings using your computer s mouse and keyboard and then click Submit or another action button next to each setting you change Home The Home menu page displays basic projector information and enables you to select the on screen display language NOTE You can view basic projector information but you re unable to change it with the exception of the on screen display language from the Home menu page Submenu setting Description Language Displays language options Projector Information Displays current projector information Control panel This menu enables you to manage the projector audio and video status alerts and appearances using an Internet browser Submenu setting Description Power Turns the projector on or puts it into Standby mode Select the Power ON or
76. puter or room control system to remotely manage your SMART Board 600i6 interactive whiteboard system settings through an RS 232 serial interface 67 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Connecting your room control system to the SMART UF 70 projector By connecting a computer or room control system to the RS 232 serial interface of the SMART UF70 projector you can select video inputs start up or shut down your interactive whiteboard system and request information such as projector lamp use current settings and network addresses Pin configuration on the projector s RS 232 connector The following table provides the pin configuration on the SMART UF70 projector This pin configuration follows a three wire connection so that a straight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin number Projector s female RS 232 connector 2 Transmit 3 Receive 5 Signal Ground NOTE On projectors with the RS 232 connector labeled Control 9v rather than Control pin 1 functions as a 9V DC power source only for use with older model ECPs such as the ones shipped with SMART UF55 projectors Serial interface settings The serial interface of the projector acts as a Data Communications Equipment DCE device and its settings can t be configured You must configure your computers serial communication program
77. r dispose of batteries properly Perchlorate material Contains perchlorate material Special handling may apply See dtsc ca gov hazardouswaste perchlorate Mercury The lamp in this product contains mercury and must be recycled or disposed in accordance with local state provincial and federal laws More information See smarttech com compliance for more information 103 smarttech com kb 170585 yd Index 3 3 5mm audio connectors 22 accessories included 4 alarms 62 aspect ratios 27 28 31 32 61 Aspect ratios 17 audio connections for 22 controlling volume of 24 59 muting 13 resolving issues with 52 B batteries 12 103 C closed captioning 59 composite video connections 32 61 connection diagrams ECP 24 projector 21 contact person 63 D DHCP 18 62 display modes 13 14 59 DNS 63 105 smarttech com kb 170585 dust iv E e mail alerts 63 ECP about 4 disabling USB communications for 97 lights and status of 53 using 23 electrostatic discharge iv emergency alerts 62 emissions v environmental requirements iv eraser 5 F fans 61 flickering 50 focus 20 H HD signal compatibility 31 HDMI connections 22 62 head space clearance 8 height 8 Help button 23 humidity iv image adjusting 21 focusing 20 INDEX resolving issues with 48 input selection 24 61 installation choosing a height 8 choosing a location 8 securing 8 interactive whiteboard about 2 indicators and contr
78. r lamp 2 22 00 22222 eee 37 Removing and replacing the projector lamp module 2 200 2 cece eee cece eeeceeeeeee 37 Resetting the lamp hours 22oueneeeeeeesenansnnnnnnnnennnnnennnnnnnnnnnnnnn nun nn nun nn nnnn 40 This chapter includes methods for properly cleaning and preventing damage to your SMART Board 600i6 interactive whiteboard system Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 Cleaning the projector N WARNING Cleaning a wall mounted projector can result in a fall or injury Use caution when climbing a ladder and consider removing the projector from its wall mounting bracket to clean it YY CAUTION e Never touch the mirror with your hands or a brush and do not scrub the surface of the mirror with the supplied cleaning cloth Instead use the supplied cleaning cloth to clean the mirror with a light touch and do not put any cleaning solvents on the cloth or the mirror Do not apply pressure to the projector lens or mirror 35 smarttech com kb 170585 CHAPTER 5 Maintaining your interactive whiteboard system e Before you clean the projector press the Power button twice on the ECP or remote control to put the system in Standby mode and then allow the lamp to cool for at least 30 minutes e Donot spray
79. r user community when you choose a location for your interactive whiteboard Securing your interactive whiteboard system This section explains how to secure the different components of your interactive whiteboard system Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 Securing the projector to the boom To learn how to secure the SMART UF70 or SMART UF7Ow projector to the boom see the included SMART Board 660i6 680i6 685i6 or 690i6 interactive whiteboard system installation guide smarttech com kb 154547 8 smarttech com kb 170585 CHAPTER 2 Installing your interactive whiteboard system Routing the cables When connecting cables from your SMART UF70 projector to your interactive whiteboard system make sure that all cables pass along the top of the interactive whiteboard wall mounting bracket and then down the side of the interactive whiteboard When connecting cables from a SMART UF7Ow projector to the interactive whiteboard make sure that all cables pass between the two interactive whiteboard wall mounting brackets Space your wall mounting brackets 4 10 2 cm apart to provide full support for the weight of your interactive whiteboard I a f i
80. ress ENTER o If you re using a terminal emulation program turn on your program s local echo setting to see characters as you type them smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Projector programming commands This section documents the projector programming commands and responses Power state controls These commands put the projector in and out of Standby mode and request the projector s current power state The projectors power state determines whether certain commands are available at that time These settings are available even when the projector is in Standby mode Command Response on powerstate field off powerstate field off now powerstate field get powerstate powerstate field The following table describes the power state commands Command Description on Turns on the projector off Starts the shutdown process A dialog box appears with the message Press Power Button to Turn off Projector You must send a second Off command within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command get powerstate Indicates the projector s current power state The following table describes the power state fields Field Description Powering The projector is turning on On The projector is on Cooling The projector is cooling Confirm of
81. rnings cautions and important information Installation VY WARNING e Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product e Toreduce the risk of fire or electric shock do not expose the SMART product to rain or moisture i smarttech com kb 170585 IMPORTANT INFORMATION Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver When you lift your interactive whiteboard you and your assistant should stand on either side of the screen supporting its weight at the bottom while balancing the top with your other hands When mounting the projector boom on a framed or hollow wall attach the mounting bracket to a stud to safely support the projector s weight If you use only drywall anchors the drywall can fail resulting in possible personal injury and damage to the product which may not be covered by your warranty Do not leave cables on the floor where they can be a tripping hazard If you must run a cable over the floor lay it in a flat straight line and secure it to the floor with tape or a cable management strip of a contrasting color Handle cables carefully and avoid excessive bending CAUTION Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens a
82. rough an RS 232 serial interface Command Response Powered off set sysoutputsw sysoutputsw current no target get sysoutputsw sysoutputsw current no Field definitions Field Possible values Description target volume e val Specifying or will cause volume to be e val incremented or decremented from it s current e 20to 20 value Specifying a numerical value within the possible range causes volume to be set directly to that value When the volume is modified from the RS232 the OSD volume slider should also appear on the screen identical to the slider that appears when using the other control Note that 20 should map to 0 and 20 should map to 40 current volume e 20 to 20 The device s current volume Note that 20 should map to 0 and 20 should map to 40 target mute e on Specifies if mute is enabled or disabled e off current mute e on Current state of the mute e off current volumecontrol e on Current state of the volume control e off target volumecontrol e on Specifies if volume control is enabled or e off disabled target cc e cc1 Closed captioning states e cc2 e off current cc e cc1 Closed captioning states e cc2 e o ff target sysoutputsw e line spkr e line e spkr e none Specifies if the system output switch is line out only speaker only both or none 79 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial
83. rsen rn oN Aaa Os se ren Sean 103 BatteneS nesine aaa GRINS Bal Natt a Oh un EN 103 MOPCUIY rose 2s See oN elke Ae ENE BE AEE S AA Me tt Bek Eh ORR ei 103 More information 2 0 22 cece cece cece cece cece ceeeccceeeccceeeesceeecsteecesceeeeteeeeees 103 INO ee Se Ot PR nn ae OD ht OS Ey tN ee ande 105 viii smarttech com kb 170585 Chapter 1 About your interactive whiteboard system SMART Board 600i6 interactive whiteboard system features SMART Board 600 series interactive whiteboard SMART UF70 or SMART UF70w projector Extended Control Panel ECP Included accessories Your SMART Board 600i6 interactive whiteboard system combines the following components e SMART Board 600 series interactive whiteboard e Wall mounted short throw SMART UF70 or SMART UF 70w projector e Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories 1 smarttech com kb 170585 CHAPTER 1 About your interactive whiteboard system SMART Board 600i6 interactive whiteboard system features Your SMART Board 600i6 interactive whiteboard system uses the short throw high offset SMART UF70 or SMART UF70w projector The throw distance of the SMART UF70 or SMART UF70w projectors is half that of the SMART UF65 projector resulting in a shorter boom and reduced shadows on the projected image When the projector displays
84. rt message set this value to off on To clear it set it to off target on If the message is being displayed return on emergencyalertmsg off current signaldetected true If a signal is currently detected then this false command returns true Otherwise false is returned Command List A listing of commands follows the response This list does NOT include service information commands 89 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Service Information These are commands used in servicing and manufacturing of the unit They should be hidden from the user during normal operation Command response definitions Command Response Powered off get displayhour displayhour current no set testpattern target testpattern current no set colorwheelidx colorwheelidx no target current get colorwheelidx colorwheelidx no current get failurelog failurelog current yes get error Error current yes set factoryreset target factoryreset current yes set highspeedfan highspeedfan no target current get highspeedfan highspeedfan no current set statereporting statereporting yes target current get statereporting statereporting yes current get poweroverride poweroverride no current set poweroverride poweroverride no target current 90 smarttech com kb 170585 APPENDIX B Re
85. s longer than 10 seconds see Resolving controller module issues on page 48 Solid green Off Solid green Flashing N A N A The interactive whiteboard s amber controller module is ready to receive a firmware update or is applying a firmware update If the Ready light flashes amber but no firmware update appears on the screen see Resolving controller module issues on page 48 Error statuses Solid green Off Solid green Solid green Incorrect Full control There s an issue with the projected image See Resolving image issues on page 48 Solid green Off Solid green Solid green Correct None There s an issue with the interactive whiteboard See Resolving operation issues on the next page Solid green Off Solid green Flashing Correct Touch only SMART Product Drivers isn t green installed or running correctly on the connected computer Solid green Off Solid green Off N A None There s an issue with the OR connections between the interactive whiteboard and the other Solid red components of the system See Resolving connection issues on the next page Solid green Off Off Off N A N A The ECP isn t receiving power OR See Resolving ECP issues on page Solid red 53 Solid amber Flashing red N A N A None N A There s an issue with the projector lamp See Resolving projector errors on page 48 Off Flashing red N A Off None None The projector s operating temperature has been exceeded See Resolving projector errors on page 48 Off Solid red
86. s on the projector The strings returned in HDMI1 this command must match the strings used for the input selection from OSD VGA1 and HDMI1 are local at projector VGA2 and HDMI2 are at UCP The maximum could be 10 inputs in the current list max 14 reserved current usb1source e VGA1 Current value that the USB1 switch will be e HDMI1 enabled for e Disabled 71 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Field Possible values Description target usb1source e VGA1 Value to set the usb1 switch enabled source to e HDMI1 Note that this should not be the same as the e Disabled usb2source If itis USB1 will be used and USB2 is ignored current usb2source e VGA1 Current value that the USB2 switch will be e HDMI1 enabled for e Disabled target usb2source e VGA1 Value to set the usb2 switch enabled source to e HDMI1 Note that this can not be the same as the e Disabled usb1source If itis USB1 will be used and USB2 is ignored Example gt set input vgal input vgal gt set input next input composite gt get videoinputs videoinputs vgal gt get usblsource usblsource vgal gt get usb2source usb2source hdmil gt set usb2source usb2source hdmil composite hdmil 72 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Video Control Video ou
87. s when you select the Composite video input 61 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface Submenu setting Description HDMI Assigns an alternative name to your HDMI input which appears when you select the HDMI input Emergency Alert Turns the on screen alert broadcast message on or off When enabled this message displays over the current projected image Alarm Message Alert Displays an on screen emergency notification message maximum Message 60 characters Control panel II USB Control settings This menu allows you to associate a video source with a USB receptacle on the ECP Submenu setting Description USB1 Source Enables touch for the selected video source VGA HDMI1 HDMI2 or Disabled by associating the video source with the room computer USB receptacle USB1 ontheECP USB2 Source Enables touch for the selected video source VGA HDMI1 HDMI2 or Disabled by associating the video source with the laptop USB receptacle USB2 on the ECP Network settings This menu allows you to use or not use Dynamic Host Control Protocol DHCP and to set the network related addresses and names when DHCP is not used Submenu setting Description DHCP Determines if the projector s IP address and other network settings are dynamically assigned by a DHCP server or manually set e Onallows the network s DHCP server to assign a dynamic IP address to the projector e Off
88. screwdriver to complete these procedures eal To remove the old lamp module 1 38 Press the Power button twice on the remote control or the ECP to put the projector into Standby mode Wait at least 30 minutes for the projector to cool down Disconnect the power cable from the projector Use a Phillips screw driver to loosen the two captive screws Lamp Door smarttech com kb 170585 CHAPTER 5 Maintaining your interactive whiteboard system 5 Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp module and gently remove lamp module NOTE Don t try to remove these screws Captive screws can t be removed only loosened o To put the new lamp module into the projector 1 Remove the new lamp module from its packaging 2 Carefully place the lamp module into the projector and gently press the power end of the lamp module against the projector to ensure the power plug makes contact with the projector s power receptacle NOTE You should be able to place the lamp module into the projector easily without applying much force 3 Use the Phillips screwdriver to secure the captive screws 39 IMPORTANT Do not over tighten the screws smarttech com kb 170585 CHAPTER 5 Maintaining your interactive whiteboard system Replace the lamp cover Connect the power cable to the wall outlet Press the Power button once on the remote control or ECP to conf
89. set the projector s name using the as set by an administrator remote management features see Remotely maximum 12 characters managing your system through a network interface on page 57 and Remotely managing your system through an RS 232 serial interface on page 67 Location Displays the projector s location You can set the projector s location using the as set by an administrator remote management features see Remotely maximum 16 characters managing your system through a network interface on page 57 and Remotely managing your system through an RS 232 serial interface on page 67 Contact Displays the contact nameor You can set the contact name or number using number for projector support as set by an administrator maximum 16 characters the remote management features see Remotely managing your system through a network interface on page 57 and Remotely managing your system through an RS 232 serial interface on page 67 Language menu Language Selects language preference Projector menu support is available in English default Chinese Simplified Chinese Traditional Czech Danish Dutch Finnish French German Greek Italian Japanese Korean Norwegian Polish Portuguese Brazil Portuguese Portugal Russian Spanish and Swedish amp Information menu Lamp Hours Displays the current number of Always reset the lamp hours after you replace lamp usage hours from 0 to alamp beca
90. spect Refresh Match Input Match Input ratio rate Hz appearance appearance 16 10 aspect 16 9 aspect ratio mode ratio mode 832 x 624 MAC 16 4 3 74 55 Pillarbox Pillarbox 1024 x 768 XGA 60 4 3 60 004 Pillarbox Pillarbox 1024 x 768 XGA 70 4 3 70 069 Pillarbox Pillarbox 1024 x 768 XGA 75 4 3 75 029 Pillarbox Pillarbox 1024 x 768 XGA 85 4 3 84 997 Pillarbox Pillarbox 1024 x 768 MAC 19 4 3 74 7 Pillarbox Pillarbox 1152 x 864 SXGA 75 4 3 75 Pillarbox Pillarbox 1280 x 768 WXGA 60 1 67 1 60 Letterbox Pillarbox 1280 x 960 Quad VGA 60 4 3 60 Pillarbox Pillarbox 1280 x 960 Quad VGA 85 4 3 85 002 Pillarbox Pillarbox 1280 x 960 SXGA3 60 5 4 60 02 Pillarbox Pillarbox 1280 x 1024 SXGA3 75 5 4 75 025 Pillarbox Pillarbox 1600 x 1200 SXGA 4 3 59 978 Pillarbox Pillarbox 1600 x 1200 UXGA_60 4 3 60 Pillarbox Pillarbox 30 smarttech com kb 170585 CHAPTER 4 Integrating other devices HD and SD signal format compatibility The following tables list the projectors high definition HD and standard definition SD format signal compatibility which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14 SMART UF70 projector Signal format Aspect ratio Horizontal Vertical Match Input frequency kHz frequency Hz appearance 480i DVD player 4 3 15 73 59 94 Full screen 640 x 480 567i DVD player 5 4 15 63 50 Letterbox 720 x 576 720p 16 9 44 96 59 94 Le
91. ssories to your interactive whiteboard to best meet your specific needs Purchase these items from your authorized SMART reseller For more information on accessories go to smarttech com accessories 5 smarttech com kb 170585 Chapter 2 Installing your interactive whiteboard system Choosing a location 2 222 220 0020 eee 8 Ch osing a hel ht 22 2 amp 2 222 2522 22 2220022 1202 en en ange dass 8 Securing your interactive whiteboard system 022200oooonoeeeenoneeeeennnnn 8 Locking the pen tray to your interactive whiteboard 0000 0 000 e eee cece eee eee 8 Securing the projector to the boom 2 22 2 8 Routing tne EablEs pessius eorr cde das wnes scb buuncddevddanone weten vuneaccededudandedazeuntee 9 Installing SMART software 2 2 0 2 2 eee c cece ccc cece cece cece eee ceeeeeeeeeeeees 10 Changing your projector s aspect ratio for use with your SMART Board 690 interactive whiteboard 10 Consult the SMART Board 600i6 interactive whiteboard system installation document included with your product for instructions on how to install and secure your system IMPORTANT Use the SMART Board 660 5 68015 685i5 and 690 15 interactive whiteboard system installation guide smarttech com kb 154547 to install your interactive whiteboard projector and ECP This chapter provides additional considerations and details for installing your interactive whiteboard system
92. sword Displays or allows you to set the SMTP server password Alert Condition Sends e mail alerts whenever Lamp Warning Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then click Submit NOTE The projector sends an alert e mail SMART Alert to your e mail address Click E mail Alert Test to confirm that your e mail address and SMTP server settings are correct by sending a test e mail SMART Alert Test Mail If the settings are not correct the e mail alert messages aren t sent or received successfully and no waming or notification message are available to advise of this state Password settings This menu provides a security function that allows an administrator to manage projector use and enable the Administrator Password function Submenu setting Description Password When the password function is enabled the administrator password is required to access Web Management Select Disable to allow remote web management of the projector without requiring a password NOTES e The first time you enable the password settings the default password value is four numbers for example 1234 e The maximum allowable password length is four numbers or letters 64 smarttech com kb 170585 APPENDIX A Remotely managing your system through a network interface e If you forget the projector password refer to Accessing the service menu on page 54 to set the projector setting
93. tacle for a secondary computer such as a laptop gt NOTE This USB receptacle is active only when you select the associated video source as the projector input source The associated video source is VGA2 by default but you can change it using the projector menu 24 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system Number Function 11 USB A receptacle for SMART Board interactive whiteboard only 12 USB B receptacle for your primary computer NOTE This USB receptacle is active only when you select the associated video source as the projector input source The associated video source is VGA1 by default but you can change it using the projector menu Top 13 RJ11 6 conductor receptacle for SMART Hub SE collaboration platform control KJ Tip If your computer has an HDMI output you can connect a USB cable from your computer to either of the USB B receptacles on the ECP and an HDMI cable from your computer to the HDMI connector on the projector Associate the HDMI source with the appropriate USB receptacle see Adjusting projector settings on page 14 Press the Input button on the ECP to switch to the HDMI input 25 smarttech com kb 170585 Chapter 4 Integrating other devices Video format compatibility 22 2 0 00 ccc c ccc ccc ccc eee ee ene eee eben been eeeeeeeeeeeeeeeeeeees 27 Native video format 0 0000022 c cece cece cece cece cece cece cece cece cece eect eeee
94. ted out of range of the projector s support video modes or the signal is being switched to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen i To resolve signal loss issues 1 Wait approximately 45 seconds for the image to synchronize Some video signals require a longer synchronization period cycling back through inputs to the one you want also help image synchronization 2 Ifthe image doesn t synchronize check the cable connections to the projector and the ECP 3 Ensure that the image signal is compatible with the projector see Video format compatibility on page 27 4 If there are any extension cables switch boxes connection wall plates or other devices in the video connection from the computer to the projector temporarily remove them to ensure they are not causing the video signal loss 5 If your projector still doesn t show a source signal contact your authorized SMART reseller Partial scrolling or incorrectly displayed image NOTE This procedure may vary depending on your version of Windows operating system or Mac OS X operating system software and your system preferences The following procedures apply to Windows 7 operating systems and Mac OS X 10 8 operating system software 49 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system i To resolve a partial scrolling or incorrectly displayed i
95. the next sequentially e muted e next The above commands can be used to set the property to an absolute value or cause a relative adjustment to be made to the current value Examples of using this are below gt get brightness brightness 55 gt set brightness 65 brightness 65 gt set brightness 5 brightness 70 77 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface gt set brightness 15 brightness 55 All video commands should also have an optional source specification gt set brightness 65 brightness 65 This sets the brightness of the specified source gt set brightness vgal 65 brightness vgal 65 This sets the brightness of the vga1 regardless of if the projector is on this source or not The operational parameters are vga composite hdmi1 Audio Control Audio output related controls The range of values used for these commands should match the range displayed visually on the OSD Command response definitions Command Response Powered off set volume target volume current no get volume volume current no set mute target mute current no get mute mute current no set volumecontrol volumecontrol no target current get volumecontrol volumecontrol no current set cc target cc current no get cc cc current no 78 smarttech com kb 170585 APPENDIX B Remotely managing your system th
96. tput related controls The range of values used for these commands should match the range displayed visually on the OSD The firmware must handle videofreeze and videomute states correctly A change should be made to ensure that videofreeze and videomute are mutually exclusive Command response definitions Command Response Responds when powered off set displaymode target displaymode current no get displaymode displaymode current no set brightness target brightness current no get brightness brightness current no set contrast target contrast current no get contrast contrast current no set frequency target frequency current no get frequency frequency current no set tracking target tracking current no get tracking tracking current no set saturation target saturation current no get saturation saturation current no set tint target tint current no get tint tint current no set sharpness target sharpness current no get sharpness sharpness current no set hposition target hposition current no get hposition hposition current no set vposition target vposition current no get vposition vposition current no set whitepeaking target whitepeaking current no 73 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface get wh
97. tterbox 720p 16 9 35 50 Letterbox 1080i 16 9 33 7 59 94 Letterbox 1080i 16 9 28 1 50 Letterbox SMART UF70w projector Signal format Aspect Horizontal Vertical Match Input Match Input ratio frequency frequency appearance appearance kHz Hz 16 10 aspect 16 9 aspect ratio mode ratio mode 480i 525i 4 3 15 73 59 94 Pillarbox Pillarbox 480p 525p 4 3 31 47 59 94 Pillarbox Pillarbox 576i 625i 5 4 15 63 50 Pillarbox Pillarbox 576p 625p 5 4 31 25 50 Pillarbox Pillarbox 720p 750p 16 9 45 59 94 Letterbox Full screen 720p 750p 16 9 37 5 50 Letterbox Full screen 1080i 1125i 16 9 33 75 59 94 Letterbox Full screen 1080i 1125i 16 9 28 13 50 Letterbox Full screen 1080p 1125p 16 9 67 5 59 94 Letterbox Full screen 1080p 1125p 16 9 56 25 50 Letterbox Full screen 31 smarttech com kb 170585 CHAPTER 4 Integrating other devices NOTE Your projector is HD Ready Its native resolution supports a pixel perfect display of 720p source content However because the projector compresses 1080p source content to fit its native resolution it doesn t support a pixel perfect display of 1080p source content Video system signal compatibility The following tables list the projectors video system signal compatibility particularly for signals delivered over S Video and Composite video connectors which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting project
98. ttom edges of the screen horizontally letterbox format or along the left and right edges of the screen vertically pillarbox format e 16 9 changes the output to 16 9 by letterboxing the image which is recommended for use with HDTV and DVDs enhanced for wide screen television NOTE See Video format compatibility on page 27 for appearance descriptions in each mode Startup Screen Sets the type of startup screen to SMART or User The SMART screen is the default SMART logo on a blue background The User screen uses the saved picture from the Capture User Startup Screen function Video Mute Turns the video mute setting on or off Select On to hide the display and Off to show it again High Speed Fan Adjusts the speed of the projector s fan Select High or Normal NOTE Use the High setting when the projector s temperature is high or the altitude is above 6000 1800 m Projector Mode Adjusts the projection mode to Front Ceiling Rear or Rear Ceiling IMPORTANT SMART recommends that you never change this setting from the Ceiling projection mode Source Adjusts the input source to VGA 1 VGA 2 Composite S Video or HDMI VGA1 Assigns an alternative name to your VGA 1 input which appears when you select the VGA 1 input VGA2 Assigns an alternative name to your VGA 2 input which appears when you select the VGA 2 input Composite Assigns an alternative name to your Composite video input which appear
99. udes an extensive library of training resources you can refer to when first learning to set up or use your interactive whiteboard system Using the Extended Control Panel ECP The ECP gives you control of the basic operations of your interactive whiteboard system Additionally you can connect peripheral devices directly to the ECP as described in Connecting peripheral sources and outputs on page 33 Press the Power U button on the ECP or remote control to put the projector system into Standby mode or tum it on Press the Input button on the ECP or remote control to switch sources on the projector IMPORTANT e Keep your remote control in a safe place because there is no other way to access menu options e Donot disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard 23 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system The following diagram and table describe the components of the ECP r_ 10 Pa 11 x N Number Function Front 1 Power and ECP status indicator light 2 Input selection 3 Volume control 4 USB A receptacle for USB drives players 6 RCA audio jack right input 7 RCA audio jack left input Left side 8 DB15 socket ECP cable hamess only 9 USB A receptacle for any USB peripheral up to 500mA Right side 10 USB B recep
100. use lamp service reminders are 4000 hours from when it was based on the current hours of use See last reset Resetting the lamp hours on page 40 for details on the lamp hours reset procedure Input Displays the currently displayed video input source VGA 1 VGA 2 HDMI or None 19 smarttech com kb 170585 CHAPTER 3 Using your interactive whiteboard system microprocessor unit MPU firmware version in x x x X format Setting Use Notes Resolution Displays the projector s most If there is no current video input source signal recently detected video source this setting displays the last known source signal resolution and refresh signal image resolution and refresh rate rate Firmware Displays the projector s digital Version display processor DDP firmware version in x x x x format MPU Version Displays the projector Network Version Displays the projector s network communications processor firmware version in X X X X format If you haven t enabled the Network and VGA Out setting this setting is unable to display the projector s network communications processor firmware version and displays 0 0 0 0 instead Model Number Serial Number Displays the projector s model number Displays the projector s serial number Focusing the image Use the focus lever located on the projector lens to focus the projected image ay To focus the image Rotate the focus ring clockwise
101. uter or video device isn t malfunctioning Ensure that its audio output is on and that the volume isn t set to the lowest position NOTE You must display the source input s video to play its audio through the connected speakers or audio system If the previous steps don t resolve the issue contact your authorized SMART reseller Resolving network communication issues If you don t have network access perform the following procedure to troubleshoot your system ia To resolve network communication issues 1 Ensure that your network cable is properly connected to the RJ45 connection on the projector s connection panel There are two RJ45 ports one is for the network and one is for projector 2 ensure that you have the network cable plugged into the correct one Ensure that the LAN warning light on the projector is green To activate the projectors network features use the vgaoutnetenable on RS 232 command see Projector programming commands on page 70 or enable the Network and VGA Out setting see Adjusting projector settings on page 14 The network features on the projector don t work until you complete one of these tasks To ensure that the network function is enabled press the Menu button and then select the Network Settings menu to check the IP address See Adjusting projector settings on page 14 for a description of the IP address field Enter this IP address into your browser or SNMP agent If you still don
102. ve whiteboard s USB cable is properly connected between the computer and the correct USB port on the ECP e Reset the interactive whiteboard system If necessary complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics Resolving connection issues To resolve connection issues complete the following tasks e Confirm that the ECP cable harness s 4 pin power mini DIN connector is properly connected to the DC 5V 2A connector on the projector e Confirm that the USB cable is properly connected from the interactive whiteboard to the correct USB port on the ECP 47 smarttech com kb 170585 CHAPTER 6 Troubleshooting your interactive whiteboard system e Confirm that the USB cable is properly connected from a fully functional USB port on the computer to the correct USB port on the ECP e Confirm that the projectors on screen menu option for the USB source is set to associate the USB port on the ECP with the correct video source on the projector e f necessary complete additional troubleshooting on any devices between the USB connection from the computer to the interactive whiteboard system including any USB hubs and extension cables e Confirm that the USB cable is properly connected from a fully functional USB receptacle on the computer to the interactive whiteboard Resolving controller module issues If the controller module takes longer than 10 seconds to start up disconnect th
103. wverecp e Possible Values Description 71 71 171 21 ECP Version current language e Arabic Czech German Danish Greek English Spanish Finnish French Norwegian Norsk Italian Japanese Simplified Chinese Traditional Chinese Korean Dutch Polish Swedish Portuguese Portugal Russian Hindi Portuguese Brazil Must match the OSD setting target language e above Must match the OSD setting target groupname User String current groupname e User String target projectorname current projectorname User String User String target locationinfo e User String current locationinfo User String 88 smarttech com kb 170585 APPENDIX B Remotely managing your system through an RS 232 serial interface Field Possible Values Description target contactinfo User String current contactinfo User String current modelnum User String Must match the OSD screen current videomute on The ranges must match the OSD ranges off target videomute on The ranges must match the OSD ranges off current on Current status of the VGA Out Enable and vgaoutnetenable off Network Enable target vgaoutnetenable on Value to set the VGA Out and Network Enable off to current User String Emergency Alert Message emergencyalertmsg target User String Emergency Alert Message emergencyalertmsg current emergencyalert on To display the ale
104. your projector u To determine the DDP firmware version of your projector 1 Turn on your projector 2 Press Menu on the remote control and then press Right five times 3 Record the DDP firmware version in the Firmware Version row u To change the aspect ratio of a projector with DDP firmware version 0 0 1 7 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up 2 Scroll to WXGA_720P_MODE and then press Right to select 16 9 3 Press Menu on the remote control o To change the aspect ratio of a projector with DDP firmware version 0 0 2 1 or later 1 Press Menu on the remote control and then press Right twice 2 Scroll to Native DLP Resolution and then press Right to select 16 9 3 Press Menu on the remote control 10 smarttech com kb 170585 Chapter 3 Using your interactive whiteboard system Using your projector oe eee 11 Using your remote Control 000 00 202 c cece cece ccc ccc cece cece ee cece ee eeeeeeeeeeeeeeeeeees 11 Replacing the remote control battery 0000 0000 eee cece cece ee eeeee 12 Using the remote control buttons 00 00002222 c cece cece cece cece cece cece ee eeees 13 Adjusting projector settings 2 222 220 020i 14 Focusing the image 20 eee cece eee c cece eee cee ee eee eee cent een eeeeneeeeeeeeeeeeeeeenees 20 Adjusting the image 0 e cece cece eee eeeece

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