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Phaser 5550 Laser Printer User Guide

1. t ES Creep Gutter The following additional booklet printing options are available in some drivers m Draw Page Borders Prints a border around each page m Target Paper Size Specifies the size of the paper for the booklet m Right to Left Reverses the order of the pages in the booklet Phaser 5550 Printer 4 58 Advanced Options Printing Negative and Mirror Images You can print pages as a negative image reverses the light and dark areas in your printed image or mirror image flips images horizontally on pages when printed Note The Negative Output and Mirrored Output options are only available in the PostScript driver To select negative or mirror images in a supported driver Operating System Steps Windows 2000 or later 1 Select the Advanced tab PostScript Driver 2 Select Yes for Mirrored Output or Negative Output Phaser 5550 Printer 4 59 Scaling Advanced Options You can reduce or enlarge your page images when they are printed by selecting a scaling value In some drivers you can have the page images automatically scaled to fit the output paper size XEROX 5076 XEROX XEROX 100 200 To select scaling in a supported driver Operating System Steps Windows 2000 or later 1 Select the Paper Output tab Click the button to the ri
2. 5550 001 Phaser 5550 Printer 6 31 Clearing Paper Jams 6 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed 7 Close Door A 5550 003 Phaser 5550 Printer 6 32 Clearing Paper Jams Paper Size Jam in Tray 6 Follow these steps to clear the paper size jam in Tray 6 1 Pull out Tray 6 5550 239 2 Verify that the length and width guides are set correctly Note The default setting is for 8 5 x 11 in paper You must change the guides for A4 paper 5550 240 Phaser 5550 Printer 6 33 Clearing Paper Jams 3 Push the tray completely into the printer 5550 115 4 Specify the size of the paper by doing the following a Inthe control panel menus select Printer Setup and then press the OK button b Select Paper Handling Setup and then press the OK button C Select Tray 6 Setup and then press the OK button d Select Auto Sensed or a listed paper size and then press the OK button 5 Open Door A Warning Use caution some components inside Door A may be hot 5550 001 Phaser 5550 Printer 6 34 Clearing Paper Jams 6 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed 7 Close Door A 5550 003 Phaser 5550 Printer 6 35
3. 5550 123 1 Lower Tray 1 MPT 5550 262 Phaser 5550 Printer 4 20 Loading Paper 2 Adjust the paper guides to the size of the paper 5550 125 3 Fan the paper to release sheets that may stick together 5550 251 Phaser 5550 Printer 4 21 Loading Paper Insert the paper into the tray either long edge feed or short edge feed If necessary adjust the paper guides to the size of the paper Long Edge Feed m Recommended for Letter A4 and B5 JIS sizes of paper m Do not load paper above the fill line 5550 100 m Place the side to be printed first page 1 faceup m Place pre punched paper with the holes entering the printer first m Place the letterhead or top of the page toward the front of the printer 5550 139 Phaser 5550 Printer 4 22 Loading Paper Short Edge Feed m Place Letter Legal Statement Tabloid A3 A4 A5 US Folio B4 JIS and B5 JIS sizes of paper short edge feed in Tray 1 MPT m Place the side to be printed first page 1 faceup Place pre punched paper with the holes toward the front of the printer m Place letterhead or the top of the page to enter the printer last 5550 140 If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select the paper type and then press the OK b
4. 3 Call an authorized service representative Phaser 5550 Printer 1 3 Laser Safety Laser Safety With specific regard to lasers this printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance Phaser 5550 Printer 1 4 Maintenance Safety Maintenance Safety Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa Phaser 5550 Printer 1 5 Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location Place the printer in a dust free area within a temperature range of 41 F to 90 F 5 C to 32 C and a relative humidity range of 15 percent to
5. ne MM Phaser 5550 Printer 3 6 Configuring the Network Address Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked printers from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the printer s IP address you can modify TCP IP settings using CentreWare IS Launch your web browser Enter the printer s IP address in the browser s Address field Click Properties Select the Protocols folder on the left navigation panel Select TCP IP Enter or modify the settings and then click Save Changes at the bottom of the page rTP Se PS See also System Administrator Guide at www xerox com office 5550support Phaser 5550 Printer 3 9 Printer Management Software Printer Management Software This section includes m CentreWare Internet Services IS on page 3 10 m CentreWare Web on page 3 11 CentreWare Internet Services IS CentreWare IS provides a simple interface to the embedded web server in any networked Xerox printer that enables you to manage configure and monitor networked printers from your desktop CentreWare IS gives administrators easy access to printer status configuration and diagnostic functions It also provides users with access to printer status and special pr
6. 0 cece eens 7 4 Moving the Printer Within the Office 2 0 lese eee 7 4 Preparing the Printer for Shipment 0 0 cece eee eee ee 7 5 A Printer Specifications B Regulatory Information C Printer Recycling and Disposal Index Phaser 5550 Printer vi User Safety This chapter includes Electrical Safety on page 1 2 Laser Safety on page 1 4 Maintenance Safety on page 1 5 Operational Safety on page 1 6 Symbols Marked on Product on page 1 9 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the information in this chapter will ensure the continued safe operation of your printer Phaser 5550 Printer 1 1 Electrical Safety Electrical Safety m Use the power cord supplied with your printer m Plug the power cord directly into a properly grounded electrical outlet If you do not know if an outlet is grounded ask an electrician to check the outlet m Donotuse a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal m Do not use an extension cord or power strip Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused m Do not place the printer in an area where people might step on the power cord m Do not place objects on the power cord m Donot block the ventilation openings T
7. Clearing Paper Jams Jam at Tray 2 3 4 or 5 Follow these steps to clear the jam 1 Pull the tray specified on the control panel completely out of the printer 5550 210 2 Pull jammed paper from the printer tray slot Confirm that all paper fragments are removed 5550 214 Phaser 5550 Printer 6 36 Clearing Paper Jams 3 Remove crumpled paper from the tray 5550 031 4 Verify that the paper is loaded correctly in the tray and that the guides are pressed against the paper 5550 064 5550 063 Phaser 5550 Printer 6 37 Clearing Paper Jams 5 Insert the tray and push it completely into the printer 5550 216 Jam at Tray 1 MPT Follow these steps to clear the jam 1 Open Door A z 5 7 Wa yy zy S P ENS me 5550 001 Phaser 5550 Printer 6 38 Clearing Paper Jams 2 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed 5550 002 3 Remove jammed or crumpled paper from Tray 1 MPT and then close the tray 5550 048 Phaser 5550 Printer 6 39 Clearing Paper Jams 4 Close Door A 5550 003 5 Verify that the paper is loaded correctly in the tray and that the guides are pressed against the paper 5550 220 Phaser 5550 Printer 6 40 C
8. If you are managing the disposal of your Xerox product please note that the product may contain lead perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to tak
9. In your browser click the Installation Guide link and then follow the installation instructions Note If print quality problems exist or your job did not print access PhaserSsMART Technical Support through CentreWare IS To access PhaserSsMART Technical Support 1 2 3 4 Launch your web browser Enter the printer s IP address in the browser s Address field Select Support Click the PhaserSMART Diagnostic Tool link to access PhaserSMART Installing the Printer When Using CUPS as the Print Spooler When using CUPS as the print spooler you need to add the printer s ppd file to the usr share cups model Xerox directory To install the ppd file 1 M o m Go to www xerox com office 5550drivers Select Unix from the Operating System drop down menu and then click Go Click the PPD Files using CUPS Printing Services link Click the Start button to begin downloading In your browser click the README link and then follow the installation instructions Phaser 5550 Printer 3 25 IPv6 IPv6 This section includes Enabling IPv6 on page 3 26 Setting the Interface ID on page 3 27 Automatic Address Assignment on page 3 28 DHCPv6 on page 3 29 Manual Address Assignment on page 3 30 Address Precedence on page 3 31 Enabling IPv6 IPv6 can be enabled or disabled independently of IPv4 Note If you disable both IPv4 and IPv6 you will lose your connection to the printer For information on restorin
10. Phaser 5550 Printer 3 22 Macintosh OS X Version 10 3 and Higher Macintosh Troubleshooting Mac OS X Version 10 3 and Higher The following procedure eliminates cabling communication and connection problems Once you complete these steps print a test page from your software application Mac OS X Version 10 3 and Higher Troubleshooting Perform these steps only for Mac OS X versions 10 3 and higher 1 2 3 Open the Network Utility and then click the Ping tab Enter the printer s IP address Click Ping If you do not get a response confirm that your TCP IP settings are correct for your printer and computer For AppleTalk follow the steps below For TCP IP proceed to Step 5 a From the printer s control panel verify that EtherTalk is enabled If it is not enable it in the control panel and then reset the printer b Print the Configuration page and verify that EtherTalk is enabled C From the Configuration page verify the Zone If you have multiple zones on your network verify that your printer appears in the desired zone If you are still unable to print access PhaserSMART Technical Support through CentreWare IS a Launch your web browser b Enter the printer s IP address in the browser s Address field C Select Support d Click the PhaserSMART Diagnostic Tool link to access PhaserSMART See also Online Support Assistant at www xerox com office 5550support Phaser 5550 Printer 3 23 UNI
11. To save energy the printer enters a Power Saver low energy consumption mode after a pre defined period of time since its last activity In this mode most printer electrical systems are shut down When a print job is sent to the printer the printer enters Warmup Mode You can also warm up the printer by pressing the OK button on the control panel If you find that the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up increase the length of time before the printer goes into Power Saver mode Change the timeout value as follows 1 On the control panel select Printer Setup and then press the OK button 2 Select Printer Controls and then press the OK button 3 Select Power Saver and then press the OK button 4 Press the Down Arrow or Up Arrow button to scroll to a selected Power Saver timeout value Select a larger value if you want to extend the length of time before the printer goes into Power Saver mode 5 Press the OK button Phaser 5550 Printer 5 2 Printer Settings Selecting Output Options The Phaser 5550 printer has one standard output tray and two optional ones m Standard Output Tray Sends prints to the Standard Output Tray on top of the printer m Stacker Upper Tray Sends prints to the Stacker Upper Tray on the right side of the printer This tray is available with the optional finisher or stacker m Stacker Lower Tray Sends prints to the Stacker Lower Tr
12. 1 Open Door D 5550 027 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 028 Phaser 5550 Printer 6 15 Clearing Paper Jams 3 Close Door D P 5550 029 Jam at D and A Follow these steps to clear the jam 1 Open Door D Phaser 5550 Printer Clearing Paper Jams 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed a tal 9 9 A 2 S Q e Phaser 5550 Printer 6 17 Clearing Paper Jams 4 Open Door A Warning Use caution some components inside Door A may be hot 5550 001 5 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed Phaser 5550 Printer 6 18 Clearing Paper Jams 6 Close Door A 5550 003 Jam at E Follow these steps to clear the jam Warning Use caution some components inside Door A may be hot Open Door A 1 5550 001 Phaser 5550 Printer 6 19 Clearing Paper Jams 2 Open Door E 5550 010 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed Phaser 5550 Printer 6 20 Clearing Paper Jams 4 Close Door E 5550 012 5 Close Door A 5550 003 Phaser 5550 Pri
13. If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select the paper type and then press the OK button C Select the paper size and then press the OK button to save your selection 6 In the printer driver select either the paper type or Tray 1 MPT as the paper source Loading Paper in Trays 2 5 for Single Sided Printing Trays 2 5 can be used for all paper transparencies specialty media and many sizes Caution If you change the type of paper in a tray you must change the paper type on the control panel to match the paper that you loaded If you fail to do this print quality problems can occur and the fuser can be damaged 5550 123 Phaser 5550 Printer 4 13 Loading Paper 1 Pull out the tray 5550 156 5550 251 Phaser 5550 Printer 4 14 Loading Paper 3 Insert paper into the tray either long edge feed or short edge feed 5550 129 Long Edge Feed Place Letter Executive A4 B5 JIS and custom sizes of paper long edge feed into the tray Place the side to be printed faceup Place pre punched paper with the holes toward the right side of the tray Place letterhead or the top of the page toward the front of the tray 5550 130 Phaser 5550 Printer 4 15 Loading Paper Short
14. Select Properties Select the General folder on the left navigation panel Select Printer Defaults Scroll to Print Mode Settings and then select the tray from the Paper Source drop down list Click Save Changes at the bottom of the screen Changing Printer Language To change the language used for the text on the control panel 1 2 3 4 On the control panel select Printer Setup and then press the OK button Select Control Panel Setup and then press the OK button Select Language and then press the OK button Select the desired language and then press the OK button Phaser 5550 Printer 5 6 Printer Security Printer Security This section includes Selecting Administrative Settings on page 5 9 Selecting Printing Security Settings on page 5 10 Configuring HTTPS on page 5 10 Managing Certificates on page 5 10 Configuring 802 1X on page 5 11 Locking the Control Panel Menus on page 5 11 CentreWare IS enables you to configure varying levels of user access printer feature authorization and control panel selections in the following settings Administrative Security Settings Printing Security Settings Configure HTTPS Manage Certificates Configure 802 1X Control Panel Lockout Setting For more information about these settings click the Help button in CentreWare IS Selecting Administrative Settings Administrative settings in CentreWare IS enable you to select settings based on three levels
15. menus Toner Gas Gauge indicator Cancel button Cancels the current print job Back button Returns to the previous menu item Up Arrow button Scrolls upward through the menus Down Arrow button Scrolls downward through the menus OK button Accepts the setting selected Help button Displays a help message with information about the printer such as printer status error messages and maintenance information There are a number of information pages accessible through the control panel When the print icon appears before a title on the control panel display press the OK button to print that page Phaser 5550 Printer 2 8 Control Panel Menu Map The Menu Map is a visual representation of the control panel settings and information pages To print the Menu Map 1 On the control panel select Information and then press the OK button 2 Select Menu Map and then press the OK button to print Note Print the Menu Map to see other information pages available for printing Information Pages Your printer comes with a set of information pages that helps you solve printing problems and obtain the best results from your printer Access these pages from the printer s control panel To print information pages 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select the appropriate information page and then press the OK button to
16. 0 in For more information on paper types weights and sizes see Supported Paper and Media on page 4 2 Phaser 5550 Printer 4 45 Printing on Custom Size Paper Printing Custom Size Paper Loading the Paper Trays 1 Insert custom size paper in Tray 1 MPT or Trays 2 5 Tray 1 MPT Long Edge Feed Short Edge Feed Trays 2 5 5550 148 5550 149 Long Edge Feed Short Edge Feed Phaser 5550 Printer Printing on Custom Size Paper 2 Adjust the paper guides to the size of the Labels inside the paper tray provide additional information for loading paper according to size and orientation 5550 125 5550 136 Tray 1 MPT Trays 2 5 3 Push the tray completely into the printer 5550 065 Phaser 5550 Printer 4 47 PP a Pe 10 11 Printing on Custom Size Paper If prompted on the control panel press the OK button to accept the paper size and type that are shown or proceed to step 7 to change them If you are not prompted proceed to the next step Select Paper Tray Setup and then press the OK button Select the tray you are configuring and then press the OK button Select Change setup and then press the OK button Select the appropriate type and then press the OK button Do one of the following m If your custom paper size is listed in the menu select it and then press the OK button m If your custom paper size is not listed in the menu select
17. 2 5 4 24 selecting 4 34 3500 sheet finisher with stapler and hole puncher printer option 2 6 3500 sheet stacker printer option 2 6 64 bit to 32 bit installation Windows XP and Windows Server 2003 3 17 802 1X configuring 5 11 A accessing Startup Page 5 4 accessing online manuals using CentreWare IS 3 10 accounting records 5 12 adding the printer Windows 2000 or later 3 14 administrative security settings selecting 5 9 analyzing printer usage 5 12 AutoIP manually setting the printer s IP address 3 8 setting the printer s IP address dynamically 3 6 automatic 2 sided printing 4 33 automatically setting the printer s IP address Windows only 3 5 available printer drivers 3 12 B basic printing 4 9 binding preferences 4 33 booklets printing 4 58 BOOTP DHCP 3 7 C CentreWare IS 3 10 accessing online manuals 3 10 changing or modifying the printer s IP address 3 9 checking supplies status 3 10 copying settings from one printer to another 3 10 defining a network printer 3 10 enabling DHCP 3 6 locking the control panel 5 11 printer management software 3 10 printing a list of fonts 2 11 selecting administrative security settings 5 9 MaiLinX alerts 5 14 setting CentreWare IS status notification 5 14 setting the printer s IP address dynamically 3 6 setting up web browser based printing system 3 10 troubleshooting print quality problems 3 10 usage profile reports 5 13 vie
18. 6 71 registering your printer 6 71 regulatory information Canada B 1 Europe B 2 United States B 1 replacement parts 7 3 reports usage profile 5 13 resources information 2 12 routine maintenance items 7 3 Phaser 5550 Printer Index 7 S safety electrical 1 2 electrical safety 6 2 laser 1 4 maintenance 1 5 moving printer 1 8 operational 1 6 printer location 1 6 printer supplies 1 7 printing guidelines 1 7 requirements 1 1 sample pages printing 2 9 saved print jobs deleting 4 68 printing 4 68 sending 4 66 secure print jobs deleting 4 68 printing 4 68 sending 4 66 security locking the control panel menus 5 11 selecting printer settings 5 9 selecting printing security settings 5 10 selecting 2 sided printing 4 34 administrative security settings 5 9 control panel menu locking option 5 11 printing options for an individual job Macintosh 4 32 Windows 4 32 printing preferences Windows 4 31 printing security settings 5 10 selection default tray 5 7 sending print with jobs 4 67 separation pages printing 4 56 service agreement 7 4 setting administrative security levels 5 9 control panel menu locking options 5 11 printer s IP address dynamically 3 6 printer s IP address manually 3 8 Index printing security 5 10 the printer s IP address automatically Windows only 3 5 setting up CentreWare IS status notification 5 14 MailinX alerts 5 14 setting up the n
19. 7 Pull jammed paper from the printer tray slot Confirm that all paper fragments are removed 5550 051 5550 250 Phaser 5550 Printer 6 53 Clearing Paper Jams 9 Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper 5550 063 5550 064 10 Insert the tray and push it completely into the printer 5550 216 Phaser 5550 Printer 6 54 Clearing Paper Jams Jam at Tray 6 Follow these steps to clear the jam 1 If Tray 1 is open remove the paper from the tray and close it 5550 221 2 Slide the Tray 6 Feeder away from the printer 5550 230 Phaser 5550 Printer Clearing Paper Jams 3 Open Door J and lift the access handle 5550 234 5550 232 4 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 235 Phaser 5550 Printer 6 56 Clearing Paper Jams 5 Close the jam access handle and close Door J 5550 236 5550 237 6 Slide the Tray 6 Feeder firmly against the printer 5550 231 Phaser 5550 Printer 6 57 Print Quality Problems Print Quality Problems Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this topic to diagnose the problem For best results use only Xerox Printing Me
20. Door C 6 50 at Tray 6 6 55 fixing 6 3 paper size jam in Tray 1 MPT 6 27 paper size jam in Tray 6 6 33 paper size jam in Trays 2 5 6 30 parts of the printer 2 2 PCL 3 12 performance factors affecting 4 31 personal print jobs deleting 4 68 sending 4 66 personal saved jobs deleting 4 69 printing 4 69 sending 4 66 PhaserSMART accessing 6 2 technical support 6 2 postcards guidelines 4 41 loading in Envelope Tray 4 42 loading in Tray 1 MPT 4 41 printing 4 41 PostScript 3 12 Power Saver 5 2 timeout 5 2 print processing time 4 31 speed 4 31 Phaser 5550 Printer Index 5 print icon 2 8 print job factors affecting 4 31 print job information 5 12 print quality black prints 6 60 blank prints 6 59 blurred prints 6 66 dark spots or marks 6 64 horizontal dark streaks 6 63 horizontal line deletions 6 61 light prints 6 58 random or spot deletions 6 67 repeating defects 6 68 unfused or partially fused image 6 65 vertical dark streaks 6 63 vertical line deletions 6 62 wrinkled prints 6 66 print with jobs sending 4 67 printer adding Windows 2000 or later 3 14 advanced features 2 5 analyzing usage 5 12 available configurations 2 5 changing or modifying the IP address using CentreWare IS 3 9 cleaning 7 2 cleaning the exterior 7 2 cleaning the interior 7 2 configurations 2 4 2 5 configuring from the desktop 3 10 Windows 2000 or later 3 15 connection 2 4 control pane
21. Edge Feed m Place Letter Legal Tabloid A3 A5 A4 B4 JIS B5 JIS US Folio Statement and custom sizes of paper short edge feed into the tray m Place the side to be printed faceup Place pre punched paper with the holes toward the front of the tray m Place letterhead or top of the page toward the left side of the tray 5550 254 If necessary adjust the paper guides to the size of the paper Adjust the paper guides according to the paper size and feed direction long edge feed or short edge feed Labels inside the paper tray provide additional information for loading paper according to size and feed direction 5550 132 Phaser 5550 Printer 4 16 Loading Paper 5 Push the tray completely into the printer 5550 032 6 If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select the paper type and then press the OK button C Select the paper size and then press the OK button to save your selection 7T Inthe printer driver select either the paper type or the tray you loaded as the paper source Loading Paper in Tray 6 for Single Sided Printing Use Tray 6 as a high capacity feeder for Letter A4 Executive and B5 JIS paper Paper can only be loaded long edge feed in Tray 6 1 Pull out the tray
22. IS To manually set the IPv6 address using CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Protocols folder on the left navigation panel and then click TCP IP Click the TCP IP v6 button In the Manual Address Assignment field select Use this address and then type the address oS Se SS 7 Click the Save Changes button at the bottom of the page Phaser 5550 Printer 3 30 IPv6 Address Precedence Address precedence can be set to prefer IPv6 or IPv4 addresses when both types are available The default setting is to prefer IPv6 addresses Address Precedence can only be set in CentreWare IS Using CentreWare IS To set address precedence using CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Protocols folder on the left navigation panel and then click TCP IP Click the TCP IP v6 button In the Address Precedence field select the desired option MOMS Click the Save Changes button at the bottom of the page Phaser 5550 Printer 3 31 Printing Basics This chapter includes Supported Paper and Media on page 4 2 Loading Paper on page 4 9 Selecting Printing Options on page 4 31 Printing on Both Sides of the Paper on page 4 33 Printing on Specialty Media on page 4 35 Printing on Custom Size Paper on page 4 45 Creating Custom Paper Types
23. MB memory cards for two RAM slots 1000 Sheet Feeder 2000 Sheet Feeder 3500 Sheet Stacker 3500 Sheet Finisher with stapler and hole puncher Hard Drive 32 MB Flash Memory Duplex Unit Envelope Tray Upgrades m Phaser 5550B to Phaser 5550N upgrade kit For more information on printer options and upgrades go to www xerox com office 5550supplies Phaser 5550 Printer 2 6 Control Panel Control Panel This section includes Control Panel Features on page 2 7 Control Panel Layout on page 2 8 Print Icon on page 2 8 Menu Map on page 2 9 Information Pages on page 2 9 Sample Pages on page 2 9 Control Panel Features The control panel m Displays the printer s operating status for example Printing Ready to Print printer errors and warnings m Prompts you to load paper if enabled Tray 1 MPT enabled by default replace supplies and clear jams m Enables you to access tools and information pages to help resolve problems m Enables you to change printer and network settings Phaser 5550 Printer 2 7 Control Panel Layout READY TO PRINT Walk Up Features Information gt Trou leshooting 5550 111 A Print Icon Control Panel Status Indicator LED Green Printer is ready to print Yellow Warning condition printer continues to print Red Startup sequence or error condition exists Blinking Printer is busy or warming up Graphic display shows status messages and
24. Possible Causes Solutions The paper is not loaded correctly in the appropriate tray Verify that the paper is correctly loaded in the appropriate tray The paper may be in poor condition Replace the paper The paper may be damp Replace the paper The fuser may be at the end of its life Replace the fuser contained in the maintenance kit Blurred Prints The image is blurred at the edges PRINTED IMAGE Possible Causes Solutions The paper may be in poor condition Replace the paper The paper may be damp Replace the paper The drum cartridge may be defective Replace the drum cartridge Phaser 5550 Printer 6 66 Print Quality Problems Random or Spot Deletions Areas of the print are extremely light or missing PRINTED IMAGE Possible Causes Solutions The paper may be in poor condition Replace the paper The paper may be damp Replace the paper The drum cartridge may be defective or at the Replace the drum cartridge end of its life Phaser 5550 Printer 6 67 Print Quality Problems Repeating Defects Marks or voids are regularly repeated on the page Use the following table to determine the supply that needs replacing Defect Spacing Supply to Replace 44 mm 1 73 in drum cartridge 56 5 mm 2 22 in drum cartridge 58 7 mm 2 31 in transfer roller 94 2 mm 3 72 in drum c
25. Printer s IP Address Note Verify that your computer has a properly configured IP address for your network Contact your network administrator for more information If you are on a network without a DHCP server or in an environment where the network administrator assigns printer IP addresses you can use this method to manually set the IP address Manually setting the IP address overrides DHCP and AutoIP Alternatively if you are in a small office with a single PC and use a dialup modem connection you can manually set the IP address Information Required for Manual IP Addressing Information Comments Internet Protocol IP address of the printer Format is xxx xxx xxx xxx where xxx represents a decimal number from 0 255 Network Mask If you are unsure leave this blank the printer chooses an appropriate mask Default Router Gateway address Router address is required to communicate with the host device from anywhere other than the local network segment Using the Control Panel To manually set the IP address On the control panel select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IPv4 Setup and then press the OK button Select DHCP BOOTP and then press the OK button to select Off Select IPv4 Address and then press the OK button Enter the printer s IP address and then press the OK button
26. Unit m Width 64 mm 2 52 in m Depth 458 mm 18 in m Height 211 mm 8 3 in m Weight 1 8 kg 4 Ib Optional 1000 Sheet Feeder m Width 540 mm 21 3 in m Depth 520 mm 20 5 in m Height 280 mm 11 in m Weight 23 kg 50 7 lb Optional 2000 Sheet Feeder m Width 385 5 mm 15 2 in m Depth 600 mm 23 6 in m Height 363 mm 14 3 in m Weight 28 kg 62 Ib Phaser 5550 Printer A 1 Optional 3500 Sheet Finisher m Width 740 mm 29 in m Depth 650 mm 25 6 in m Height 1050 mm 41 3 in m Weight 49 kg 108 Ib Environmental Specifications Temperature m Storage 5 32 degrees C 41 90 degrees F m Operating 5 32 degrees C 41 90 degrees F Relative Humidity m Storage 1596 8596 m Operating 1596 8596 Electrical Specifications Available in four 4 configurations Phaser 5550B 5550N 5550DN and 5550DT m 110 127 VAC 50 60 Hz m 220 240 VAC 50 60 Hz ENERGY STAR qualified printer Phaser 5550DN and Phaser 5550DT configurations Default time to Power Saver 60 minutes Performance Specifications Resolution m 600 x 600 dpi m True 1200 x 1200 dpi Print Speed m Up to 50 pages per minute ppm Phaser 5550 Printer A 2 Controller Specifications m 500 MHz processor Memory m 256 MB RAM standard m Upgradable to a maximum of 1 GB Page Description Languages PDL m PCL m PCLXL m Adobe PostScript 3 m PDF Fonts m PostScript m PCL Interfaces m IEEE 1284 para
27. can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the EtherTalk protocol to talk to a networked printer For Mac OS X systems TCP IP is preferred Unlike TCP IP however EtherTalk does not require printers or computers to have IP addresses Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP A DHCP server is built into most cable and DSL routers If you use a cable or DSL router see your router s documentation for information on IP addressing See also Online Support Assistant at www xerox com office 5550support IPv6 on page 3 26 Automatically Setting the Printer s IP Address If the printer is connected to a small established TCP IP network without a DHCP server use the installer on the Software and Documentation CD ROM to detect or assign an IP address to your printer For further instructions insert the Software and Documentation CD ROM into your computer s CD ROM drive After the Xerox Installer launches follow the prompts for installation Note For the automatic installer to function the printer must be connected to an established TCP IP network Phaser 5550 Printer 3 5 Configuring the Network Address Dynamic Methods of Setting the Printer s IP Address There are two protocols available for dynamically setting the printer s IP address m D
28. on page 4 49 Using the Stapler on page 4 50 Using the Hole Puncher on page 4 54 Advanced Options on page 4 56 Phaser 5550 Printer 4 1 Supported Paper and Media Supported Paper and Media This topic includes Paper Usage Guidelines on page 4 2 Paper that May Damage Your Printer on page 4 3 Paper Storage Guidelines on page 4 3 Supported Paper Sizes and Weights on page 4 4 Tray Setup on page 4 7 Your printer is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xerox printing media specified for your Phaser 5550 printer They are guaranteed to produce excellent results with your printer Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details To order paper transparencies or other specialty media contact your local reseller or go to wwwW xerox com office 5550supplies Paper Usage Guidelines Follow these guidelines to ensure the best print quality and avoid printer jams Store paper on a flat surface in a relatively low humidity environment Do not unwrap paper until you are ready to use it rewrap any paper t
29. one two four six nine or 16 pages per sheet To print multiple pages on a single sheet of paper in a supported driver Operating System Steps Windows 2000 or later 1 Select the Layout Watermark tab 2 Select the Pages Per Sheet N Up option 3 Click the button for the number of pages you want to appear on each side of the sheet Mac OS X version 10 3 1 In the Print dialog box select Layout and higher 2 Select the number of Pages per Sheet and Layout Direction Phaser 5550 Printer 4 57 Advanced Options Printing Booklets With 2 sided printing you can print a document in the form of a small book Create booklets for any paper size that is supported for 2 sided duplex printing The driver automatically reduces each page image and prints four pages per sheet of paper two on each side The pages are printed in the correct order so that you can fold and staple the pages to create a booklet When you print booklets you can also specify the creep and gutter in supported drivers m Creep Specifies how much the page images are shifted outward in 10ths of a point This compensates for the thickness of the folded paper which otherwise would cause the page images to shift slightly outward when folded You can select a value from zero to 1 0 points m Gutter Specifies the horizontal distance in points between the page images A point is 35 mm 1 72 in
30. press the OK button to print Using CentreWare IS To view or print either a PostScript or PCL font list from CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Emulations folder on the left navigation panel Select Font Files Select either PostScript or PCL Print the list of fonts from your browser Pr PS PS Phaser 5550 Printer 2 11 More Information This section includes m Resources on page 2 12 m Xerox Support Centre on page 2 13 More Information Obtain information regarding your printer and its capabilities from the following sources Resources Information Source Installation Guide Quick Use Guide User Guide PDF Quick Start Tutorials Video Tutorials Printer Management Tools Online Support Assistant PhaserSMART Technical Support Packaged with printer Packaged with printer Packaged with printer Software and Documentation CD ROM www xerox com office 5550support www xerox com office 5550support www xerox com office 5550drivers www xerox com office 5550support www phaserSMART com www xerox com office 5550support Information about menu selection or error messages on control panel Information pages Control panel Help button Control panel menu Also available on the Support website Phaser 5550 Printer 2 12 More Information Xerox S
31. print without stapling Phaser 5550 Printer 4 50 Using the Stapler Adding Staples 1 Open Door G 5550 186 Note See the instructions on the inside of Door G 2 Slide the stapler toward you and then to the right 5550 243 Phaser 5550 Printer 4 51 Using the Stapler 3 Remove the staple unit by lifting it up and out 5550 244 4 If present remove the depleted staple cartridge 5 Inset a new staple cartridge 6 Insert the staple unit in the finisher 5550 245 Phaser 5550 Printer 4 52 7 Close Door G 5550 018 Phaser 5550 Printer 4 53 Using the Stapler Using the Hole Puncher Using the Hole Puncher Depending on your region the optional finisher is factory configured with either a 3 hole punch or a 2 4 hole punch unit To determine which option is installed on your printer print a Configuration Page from the control panel m When the hole punch option is turned on sheets that are sent to the Stacker Upper Tray or the Stacker Lower Tray are punched m When the hole punch option is turned off no paper is punched m Whenthe printer detects that the punch waste box is full a warning appears on the control panel and printing continues without punching To select hole punching in a supported driver Operating System Steps Windows 2000 or later 1 Select the Pape
32. removed 5550 202 Phaser 5550 Printer 6 25 Clearing Paper Jams 3 Close Door H 5550 271 Jam at the Stacker Upper Tray Follow these steps to clear the jam 1 Pull the jammed paper out of the stacker upper tray 2 Open Door G gy Mur i 5550 025 Phaser 5550 Printer 6 26 Clearing Paper Jams 3 Close Door G 5550 018 Paper Size Jam in Tray 1 MPT Follow these steps to clear the paper size jam in Tray 1 1 Verify that the width guides are pressed against the paper 5550 220 2 Ifthe paper size and type shown on the control panel match the size and type of the paper in the tray press the OK button Phaser 5550 Printer 6 27 Clearing Paper Jams If the paper size shown on the control panel does not match the size of the paper in the tray do the following a Select Change Paper Size and then press the OK button b Select Auto Sensed Custom or a listed paper size and then press the OK button C If you selected Custom specify the width and height of the paper Select Custom Width press the OK button scroll to the width of the paper and then press the OK button Select Custom Height press the OK button scroll to the height of the paper and then press the OK button Open Door A Warning Use caution some components inside Door A may by hot Z if 5550 0
33. the printer Do not load postcards above the fill line it may cause the printer to jam Printing Postcards 1 Insert postcards into a tray Tray 1 MPT m Insert Large US postcards and A6 media long edge feed and facedown into Tray 1 MPT Place the top of the media to enter the printer first left side of printer 5550 219 Phaser 5550 Printer 4 41 Printing on Specialty Media m Insert Small US postcards short edge feed and facedown into Tray 1 MPT only Place the top of the postcard toward the rear of the printer 5550 257 Envelope Tray m Insert Large US and A6 postcards long edge feed and faceup into the optional Envelope Tray Place the top of the postcard toward the left of the tray 5550 278 Adjust the paper guides to the size of the postcards If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select Card Stock and then press the OK button C Select the paper size and then press the OK button to save your selection In the printer driver select Card Stock as the paper type or Tray 1 MPT or Tray 2 as the paper source Phaser 5550 Printer 4 42 Printing on Specialty Media Printing Labels This topic includes m Guidelines for Labels on page 4 43 m Printing Labels on page 4 43 To order Xerox supplies c
34. to a printer can improve printing performance and reduce network traffic You can list print and download PostScript PCL and TrueType fonts to your printer using the CentreWare Font Management Utility This utility helps you manage fonts macros and forms on a printer s hard drive To download and install the Font Management Utility on Windows operating systems 1 Goto www xerox com office 5550drivers 2 Select your operating system 3 Locate the CentreWare Font Management Utility option and do one of the following m Windows Save the exe file to your computer m Macintosh Select Start to download the hqx file 4 Install the font manager Note If you turn off the printer the fonts you download to memory are deleted You must download them again when you turn on the printer Fonts downloaded to the hard drive are not deleted when you turn off the printer Phaser 5550 Printer 2 10 Fonts Printing Font Samples This section includes m Using the Control Panel on page 2 11 m Using CentreWare IS on page 2 11 Use one of the following options to print a list of available PostScript or PCL fonts m The printer s control panel m CentreWare IS Using the Control Panel To print either a PostScript or PCL font list on the control panel 1 Select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select either PCL Font List or PostScript Font List and then
35. to avoid interruptions to your printing To order supplies contact your local reseller or visit the Xerox web site at www xerox com office 5550supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Consumables Consumables for the Phaser 5550 printer are a toner cartridge and a staple pack Routine Maintenance Items Routine maintenance items are printer parts or assemblies that have a limited life requiring periodic replacement Replacements may be in the form of parts or kits Routine maintenance items are typically customer replaceable Routine maintenance items for the Phaser 5550 printer include the m Drum Cartridge m Maintenance Kit 15 Feed Rollers Transfer Roller and Fuser Access the Supplies Usage page from the printer s control panel from CentreWare IS or print the Usage Profile page from the printer s control panel Customer Usage Patterns The Phaser 5550 printer has supply life indicators for consumables and routine maintenance items The following customer usage patterns may significantly reduce the life
36. to the back of printer Set the paper size and type if prompted by the control panel For the Online Support Assistant go to www xerox com office 5550support Tray 1 MPT 5550 100 5550 101 Tray 1 MPT Long Edge Feed Tray 1 MPT Short Edge Feed Recommended Trays 2 5 5550 102 5550 106 Trays 2 5 Long Edge Feed Trays 2 5 Short Edge Feed Recommended Phaser 5550 Printer 4 7 Supported Paper and Media Tray 6 and Envelope Tray 5550 103 5550 204 Tray 6 Long Edge Feed Envelope Tray Phaser 5550 Printer 4 6 Loading Paper Loading Paper This topic includes Loading Paper in Tray 1 MPT for Single Sided Printing on page 4 9 Loading Paper in Trays 2 5 for Single Sided Printing on page 4 13 Loading Paper in Tray 6 for Single Sided Printing on page 4 17 Loading Paper in Tray 1 MPT for 2 Sided Printing on page 4 20 Loading Paper in Trays 2 5 for 2 Sided Printing on page 4 24 Loading Paper in Tray 6 for 2 Sided Printing on page 4 27 Follow these general steps to print Load paper in the tray Adjust the tray guides If prompted by the control panel confirm the paper type and size and change it as required Send the job to the printer from the application s Print dialog box Loading Paper in Tray 1 MPT for Single Sided Printing All paper sizes and types can be used in Tray 1 MPT Caution If you change the type or size of paper in a tray you must change the pape
37. web servers for additional printer specific features including help For more information go to www xerox com office 5550drivers Phaser 5550 Printer 3 11 Available Printer Drivers Available Printer Drivers To access special printing options use a Xerox printer driver Xerox provides drivers for a variety of page description languages and operating systems The following printer drivers are available Printer Driver Source Description Windows PostScript Driver CD ROM and The PostScript driver is recommended to take Web full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL6 CD ROM and The Printer Command Language driver can Web be used for applications requiring PCL Note For Windows 2000 XP only PCL5e CD ROM and The Printer Command Language driver can Web be used for applications requiring PCL Note Supported in all operating systems Xerox Walk Up Printing Driver Web only This driver enables printing from a PC to any Windows and Macintosh Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Mac OS X version 10 3 and CD ROM and This driver enables printing from a Mac OS X higher Driver Web version 10 3 and higher operating system UNIX Driver Web only This driver enables printing from a UNIX operating system Go to www xerox co
38. 01 inl x Phaser 5550 Printer 6 28 Clearing Paper Jams 5 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confrim that all paper fragments are removed 6 Close Door A 5550 003 Phaser 5550 Printer 6 29 Clearing Paper Jams Paper Size Jam in Trays 2 5 Follow these steps to clear the paper size jam in Trays 2 5 1 Pull out the tray specified on the control panel 5550 030 2 Verify that the length and width guides are pressed against the paper 5550 064 5550 063 Phaser 5550 Printer 6 30 Clearing Paper Jams 3 Push the tray completely into the printer 5550 032 4 Specify the size of the paper by doing the following a Select Paper Handling Setup and then press the OK button b c d e In the control panel menus select Printer Setup and then press the OK button Select Tray 2 5 Setup and then press the OK button Select Auto Sensed Custom or a listed paper size and then press the OK button If you selected Custom specify the width and height of the paper Select Custom Width press the OK button scroll to the width of the paper and then press the OK button Select Custom Height press the OK button scroll to the height of the paper and then press the OK button 5 Open Door A Warning Use caution some components inside Door A may be hot
39. 2 297 x 420 mm gajis 182 x 257 mm Eye 257 x 364 mm C4 229 x 324 mm Auto sensed when Metric Defaults is set to Off 2Auto sensed 3Auto sensed when Metric Defaults is set to On Paper Sizes and Weights for Tray 6 Trays 6 60 215 g m 16 57 Ib Bond Executive 7 25 x 10 5 in Letter 8 5x11in A4 210 x 297 mm B5 JIS 182 x 257 mm 1Auto sensed when Metric Defaults is set to Off 2Auto sensed 3Auto sensed when Metric Defaults is set to On Phaser 5550 Printer 4 5 Supported Paper and Media Paper Sizes and Weights for Envelope Tray Envelope Tray 60 90 g m 16 24 Ib Bond Large US Postcard 4 0 x 6 0 in Custom Sizes Short edge 98 162 mm 3 87 6 38 in A6 105 x 148 mm Long edge 148 241 mm 5 82 9 50 in 10 Commercial 4 12 x 9 5 in Monarch 3 87 x 7 5 in DL 110 x 220 mm C5 162 x 229 mm Non standard envelope size Phaser 5550 Printer 4 6 Supported Paper and Media Tray Setup When loading paper transparencies or other specialty media in a tray Adjust the width and length guides if loading paper with a different width or length Fan the paper transparencies or other specialty media before loading in the paper tray Do not overload the paper tray Do not load paper or transparencies above the fill lines inside the tray Slide the length and side guides firmly against the paper or other specialty media Push the tray completely
40. 5550 112 Phaser 5550 Printer 4 17 Loading Paper If loading paper with a different width or length adjust the width and length guides 2 5550 241 Phaser 5550 Printer 4 18 Loading Paper 3 Fan the paper to release sheets that may stick together 5550 251 Place Letter A4 Executive and B5 JIS paper long edge feed into the tray Place the side to be printed facedown Place pre punched paper with the holes toward the left side of the tray Place letterhead or the top of the page toward the front of the tray 5550 255 5550 115 Phaser 5550 Printer 4 19 Loading Paper 5 If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select the paper type and then press the OK button to save your selection 6 Inthe printer driver select either the paper type or Tray 6 as the paper source Loading Paper in Tray 1 MPT for 2 Sided Printing All standard paper sizes except postcard B6 JIS and envelopes and most custom paper sizes can be used in Tray 1 MPT for 2 sided printing Caution If you change the type or size of paper in a tray you must change the paper type and size on the control panel to match the paper that you loaded If you fail to do this print quality problems or jams can occur and the fuser can be damaged
41. 85 percent Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is Overhead Clearance m 30cm 12 in above the printer without the finisher stacker m 47cm 18 5 in above the printer with the finisher stacker Total Height Requirements m Printer 74 cm 29 in m Add 29 cm 11 5 in for the 1000 sheet feeder Other Clearances 20 cm 8 in behind the printer 46 cm 18 in in front of the printer 64 cm 25 2 in on the left side of the printer 64 cm 25 2 in on the left side of the printer with 2000 sheet feeder 20 cm 8 in on the right side of the printer 100 cm 39 4 in on the right side of the printer with the finisher stacker Phaser 5550 Printer 1 6 Operational Safety Operational Guidelines Do not block or cover the slots and openings on the printer The printer may overheat without adequate ventilation For optimum performance use the printer at elevations below 3 000 m 11 480 ft Do not place the printer near a heat source Do not place the printer in direct sunlight Do not place the printer in line with the cold air flow from an air conditioning system Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 2 of horizontal with all four feet in solid contact with the surface The base printer weight without any pack
42. E Possible Causes Solutions The paper may be defective with creases folds Replace the paper etc The drum cartridge may be defective or at the Replace the drum cartridge end of its life The transfer roller may be defective Replace the transfer roller in the maintenance kit Phaser amp 5550 Printer 6 62 Print Quality Problems Horizontal Dark Streaks There are black lines that appear horizontally on the page Possible Causes Solutions The drum cartridge may be defective or at the Replace the drum cartridge end of its life The paper path may be contaminated with toner Print several blank sheets of paper to remove the toner accumulations The fuser may be defective Replace the fuser in the maintenance kit Vertical Dark Streaks There are black lines that appear vertically on the page PRINTED IMAGE Possible Causes Solutions The paper path may be contaminated with toner Print several blank sheets of paper to remove the toner accumulations The drum cartridge may be defective or at the Replace the drum cartridge end of its life The fuser may be defective Replace the fuser in the maintenance kit Phaser 5550 Printer 6 63 Print Quality Problems Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page PRINTED IMAGE Possible Causes Solutions The p
43. HCP enabled by default on all Phaser printers m AutoIP You can turn on off both protocols using the control panel or use CentreWare IS to turn on off DHCP Note You can view the printer s IP address at any time On the control panel select Information press the OK button select Printer Identification and then press the OK button Using the Control Panel To turn on off either the DHCP or AutoIP protocol On the control panel select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IPv4 Setup and then press the OK button Select DHCP BOOTP or AutolP Press the OK button to turn the selection On or Off munem Using CentreWare IS To turn on off the DHCP protocol Launch your web browser Enter the printer s IP address in the browser s Address field Select Properties Select the Protocols folder on the left navigation panel Select TCP IP Click the TCP IP v4 button In the BOOTP DHCP Settings section set the BOOTP DHCP option to On or Off In the TCP IP Settings section enter the static IP address which may be different than the DHCP or auto IP address listed Check that the Network Mask and Router Gateway address are correct for your network 9 Click the Save Changes button Po MS gw Phaser 5550 Printer 3 6 Configuring the Network Address Using Host Names with the Domain Name Serv
44. NIX environments TCP IP and HTTP must be enabled in the printer JavaScript is required to access the pages in Printer Neighborhood If JavaScript is disabled a warning message appears and the pages do not function properly For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help See also Using CentreWare Internet Services tutorial at www xerox com office 5550support Phaser 5550 Printer 3 10 Printer Management Software CentreWare Web CentreWare Web is a multi vendor printer management installation and troubleshooting application Use CentreWare Web to remotely manage install and troubleshoot printers on your network using a web browser Printers are found through network or print server discovery and managed over TCP IP networks using RFC 1759 SNMP Simple Network Management Protocol With CentreWare Web you can Remotely add ports queues and drivers to Windows 2000 Windows XP and Windows Server 2003 Install troubleshoot upgrade and clone wizards to aid all users in performing administrative tasks Install CentreWare Web on a server for availability to all clients on the network with Internet access Support multiple users and provide different levels of user access privileges for administrators or guests Discover printers on local and remote subnets Automatically discover printers as scheduled Generate reports Connect to printer
45. New Custom Size and then press the OK button If you selected New Custom Size select the custom width and height a For Short Edge use the Up Arrow and Down Arrow buttons to specify the short edge and then press the OK button b For Long Edge use the Up Arrow and Down Arrow buttons to specify the long edge and then press the OK button C Ifthe control panel prompts you for the Paper Orientation use the Up Arrow and Down Arrow buttons to select the direction you are feeding the paper into the tray and then press the OK button Either use the custom size as the document size in the application or select the appropriate tray as the paper source Note If you later replace the custom size in a tray with a standard size be sure to set the new size in the control panel or Auto Select for a size that is auto sensed Phaser 5550 Printer 4 48 Creating Custom Paper Types Creating Custom Paper Types Custom paper types are created in CentreWare IS and appear in the printer driver control panel and CentreWare IS Use this feature to create your own custom paper type with specific settings that you can reuse for routine print jobs for example monthly reports To create custom paper types Launch your web browser Enter the printer s IP address in the browser s Address field Click Properties Select the General folder on the left navigation panel Select Custom Paper Types re PPL Enter or modify the settings and th
46. OM drive Open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select the Default Browser in the upper left corner of the Printer Browser Select the USB connected printer in the printers window The Printer Browser selects the appropriate printer configuration in the Print Using drop down list m Ifthe appropriate printer configuration is selected proceed to Step 8 m Ifthe appropriate printer configuration is not selected proceed to Step 6 Select Xerox from the manufacturers in the drop down menu Select the appropriate printer configuration from the list of available printers Click the Add button The printer is displayed as an available printer in the Printer Setup Utility LPD Connection To install the printer driver from the Software and Documentation CD ROM 1 2 E poe us Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software Once installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select IP Printer from the upper left corner of the Printer Browser Select LPD from the pull down menu Enter the printer s IP address in the Address field Click the Add button The printer is added to the list
47. Phaser 5550 printer XEROX User Guide Guide d utilisation Guida dell utente Benutzerhandbuch Gu a del usuario Guia do Usu rio Gebruikershandleiding Anvandarhandbok Betjeningsvejledning PyKOBO ICTBO Nonb3oBaTenA Eyyeip io yonotn Przewodnik uzytkownika Felhaszn l i utmutato Uzivatelska prirucka Kullanim Kilavuzu WWW Xerox com support Copyright 2008 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX CentreDirect CentreWare Phaser PhaserSMART PrintingScout and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk LaserWriter LocalTalk Macintosh Mac OS and TrueType are trademarks of Apple Computer Inc in the United
48. Select Printer Defaults pue SPS Select the desired tray sequence from the Tray Sequence drop down list If you want to turn off tray switching select Off 7T Click the Save Changes button at the bottom of the screen Selecting the Default Tray If you do not want to use tray switching you can accept the default order of tray selection The default tray contains the paper type and size used for printing jobs unless overwritten by a driver selection When the default tray is empty or contains a different paper type you are prompted to load the correct paper type in the tray even if another tray contains the correct paper type and size for the job You can select the default tray by two different methods m The printer s control panel m CentreWare IS Using the Control Panel To select a default tray 1 Select Printer Setup and then press the OK button 2 Select Paper Handling Setup and then press the OK button 3 Select Paper Source and then press the OK button 4 Scroll to the desired tray to use as the default tray If you want tray switching enabled select Auto Select 5 Press the OK button to save the change Note The driver overrides the control panel settings and CentreWare IS for tray selection Phaser 5550 Printer 5 7 Printer Settings Using CentreWare IS To select a default tray DPE PIPET Launch your web browser Enter your printer s IP address in the browser s Address field
49. Select the appropriate options 6 Click the Save Changes button at the bottom of the screen Configuring HTTPS To select when to use HTTPS SSL Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Security folder on the left navigation panel and then select HTTPS Select the appropriate options ee eS eS Click the Save Changes button at the bottom of the screen For more information click the Help button in CentreWare IS to go to the CentreWare IS Online Help Managing Certificates To manage certificates 1 Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Security folder on the left navigation panel and then select Certificates oP amp Use the Manage Certificates page to m View or save existing certificates m Install certificates W Create certificates or certificate signing requests CSR m Delete certificates For more information click the Help button in CentreWare IS to go to the CentreWare IS Online Help Phaser 5550 Printer 5 10 Printer Security Configuring 802 1X To configure 802 1X authentication settings on the printer web server 1 Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Security folder on the left navigation panel and then select 802 1X mom Either click th
50. States and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server and or other countries are trademarks of Microsoft Corporation in the United States Novell NetWare N DPs NDS Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries SGI IRIX is a trademark of Silicon Graphics Inc Sun Sun Microsystems and Solaris are trademarks of Sun Microsystems Incorporated in the United States and or other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product Phaser 5550DN and Phaser 5550DT configurations meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks rff Contents 1 User Safety Electrical Safety i iisiee this ceed heedeed eae Pek RR RE ER rr ERR Eau b daar 1 2 Laser Safety se o ee nra e o one Un oec eis gue De ver dna de ocv M a cag 1 4 Maintenance Safety sce cepe de exe eere oboe p aceto e o dp p ac ors 1 5 Operational Safet
51. Verifying Settings To verify settings 1 Verify the settings on the Configuration page m IP Address Source is set to DHCP Control Panel BOOTP or Auto IP depending on your network configuration m Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP Subnet Mask is set correctly if used Default Gateway is set correctly if used LPR is enabled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver 2 Verify that the client is logged into the network and printing to the correct print queue The user should also have access to the Phaser printer queue Verifying Driver Installation To verify driver installation 1 Right click My Network Places on the desktop and then click Properties 2 Right click Local Area Connection and then click Properties 3 Select the General tab View the list of installed network protocols to verify that TCP IP is installed For more information contact your network administrator Click Install to install any components not listed and then restart your computer Click Start click Settings and then click Printers Right click the printer icon and then click Properties Select the Advanced tab Verify that the correct printer driver is installed Select the Ports tab Verify that the IP Address in the Print to the Following Ports list is identical to the one on t
52. X Linux UNIX Linux Your printer supports connection to a variety of UNIX platforms through the parallel and network interface The workstations currently supported by CentreWare for UNIX Linux to a network connected printer are Sun Solaris IBM AIX Hewlett Packard HP UX Linux i386 Linux PPC The following procedures enable you to connect your printer using any of the supported versions of UNIX or Linux listed above Quick Install Steps Perform the following procedures to set up the printer and install the appropriate drivers From the Printer To set up the printer 1 Verify that both TCP IP protocol and the proper connector are enabled 2 On the control panel select one of these IP address options m Allow the printer to set up a DHCP address m Enter the IP address manually 3 Print the Configuration page and keep it for reference Phaser 5550 Printer 3 24 UNIX Linux From Your Computer To install the printer 1 2 3 Go to www xerox com office 5550drivers Select Unix from the Operating System drop down menu and then click Go Click the CentreWare for Unix package for the operating system this will be installed in This is the core package and must be installed first before the printer package Click the Start button to begin downloading Repeat steps 1 and 2 and then click the Printer Package for use with CentreWare for Unix link Click the Start button to begin downloading
53. Your printer can also be installed on a network using one of these methods m Microsoft TCP IP Protocol m Microsoft IPP Port You can monitor or configure your printer with CentreWare IS and a web browser if your printer is connected to a network with the TCP IP protocol enabled Note The CentreWare methods are not discussed in this section See Available Printer Drivers on page 3 12 CentreWare IS Phaser 5550 Printer 3 13 Windows 2000 or Later Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start click Control Panel and then click Taskbar and Start Menu Select the Start Menu tab and then select the Classic Start menu Click OK To verify that TCP IP is installed 1 Right click the My Network Places icon on the desktop and then click Properties 2 Right click Local Area Connection and then click Properties 3 Click the General tab to verify that Internet Protocol TCP IP is installed m If the Internet Protocol TCP IP box is checked the software is installed m If the Internet Protocol TCP IP box is not checked the software is not installed Install TCP IP software using the documentation provided by Microsoft and then return to this document Adding the Printer To add the printer 1 On the desktop click Start and then click Settings 2 Select one of these options m Windows 2000 Click Prin
54. aging materials is approximately 41 kg 90 Ib Printing Safety Guidelines Wait 10 to 15 seconds between turning the printer off and on Keep hands hair neckties etc away from the exit and feed rollers Do not remove the paper source tray that you selected in either the printer driver or control panel Do not open the doors Do not move the printer Warning Avoid touching areas inside the printer that are labeled with a warning symbol These areas may be very hot and can cause personal injury Printer Supplies Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the printer options and supplies Phaser 5550 Printer 1 7 Operational Safety Moving the Printer m Always use two people to lift the printer 5550 267 Always turn off the printer using the power switch and unplug all cables and cords Always lift the printer from the designated lift points Do not place any food or liquids on the printer Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the warranty service agreement or Total Satisfaction Guarantee m Damage to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is availa
55. ale cable with a maximum length of three meters 10 feet Connect the Parallel cable to the printer and the computer while they are both Off and then turn them On Install the printer driver from the Software and Documentation CD ROM and select the appropriate LPT Parallel port See also Available Printer Drivers on page 3 12 Phaser 5550 Printer 3 4 Configuring the Network Address Configuring the Network Address This section includes TCP IP and IP Addresses on page 3 5 Automatically Setting the Printer s IP Address on page 3 5 Dynamic Methods of Setting the Printer s IP Address on page 3 6 Manually Setting the Printer s IP Address on page 3 8 TCP IP and IP Addresses If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet follow the procedure for automatically setting the printer s Internet Protocol IP address PCs and printers primarily use TCP IP protocols to communicate over an Ethernet network With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device
56. ame size as the paper used for the rest of your document If you specify a different size in the driver than the tray you select as a cover pages source your cover s print on the same paper as the rest of your document You have several choices for cover pages None Prints the first and last pages of your document from the same tray as the rest of your document First Prints the first page on paper from the specified tray First and Last Prints the first and last pages on paper from the specified tray Cover Page Print Option Pages Printed on Cover First 1 sided printing Page 1 2 sided printing Pages 1 and 2 Last 1 sided printing Last page 2 sided printing Last page odd numbered pages 2 sided printing Last two pages even numbered pages For the back of your front cover to remain blank when 2 sided printing page two of your document must be blank For the back cover of your document to remain blank see the following table for inserting blank pages Print Option Last Page of Text Blank Pages 1 sided printing Add one blank page at the end of the document 2 sided printing Odd numbered Add two blank pages at the end of the document Even numbered Add one blank page at the end of the document Phaser 5550 Printer 4 63 Advanced Options To select cover pages in a supported driver Operating System Steps Windows 2000 or later Select the Paper Output tab Clic
57. ant to use special printing options for a particular job change the driver settings before sending the job to the printer For example if you want to use True 1200 x 1200 dpi print quality mode for a particular graphic select this setting in the driver before printing that job 1 2 With the desired document or graphic open in your application access the Print dialog box Select the Phaser 5550 printer and click its Properties button to open the printer driver Make selections from the driver tabs Note For more information about Windows printer driver options click the Help button on the printer driver to view the online help Click the OK button to save your selections Print the job Selecting Options for an Individual Job Macintosh To select print settings for a particular job change the driver settings before sending the job to the printer 1 2 3 With the document open in your application click File and then click Print Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list Click Print to print the job Phaser 5550 Printer 4 32 Printing on Both Sides of th
58. aper path may be contaminated with toner Print several blank sheets of paper to remove the toner accumulations The drum cartridge may be defective Replace the drum cartridge The fuser may be defective Replace the fuser in the maintenance kit The transfer roller may be defective Replace the transfer roller in the maintenance kit Phaser 5550 Printer 6 64 Print Quality Problems Unfused or Partially Fused Image The printed image is not fully fused to the paper and easily rubs off PRiNTCDSET IMAGE e Possible Causes Solutions The paper may be damp Replace the paper Heavy or unusual paper may be in the tray Replace the paper with an approved paper type then do the following m Onthe control panel select Paper Handling Setup and then select Fuser Configuration m Adjust the fuser setting for the paper type selected The printer may be located in an environment with extreme temperature or humidity Verify that the printer is located in an environment with the temperature between 5 and 32 C 41 and 89 F and the relative humidity between 15 and 85 Move the printer to a suitable area away from air conditioning vents open loading docks etc The fuser may be defective Replace the fuser in the maintenance kit Phaser 5550 Printer 6 65 Wrinkled Prints Print Quality Problems The pages are wrinkled creased or torn
59. artridge 94 2 mm 3 72 in fuser Different supplies may create print defects with similar measurements To identify the faulty supply 1 Replace the drum cartridge do not discard the packaging 2 Ifthe problem continues a Remove and repackage the new drum cartridge b Reinstall the original drum cartridge C Replace the maintenance kit fuser and transfer roller 3 Ifthe problem continues contact your Customer Support Center To order Xerox supplies contact your local reseller or go to www xerox com office 5550supplies Phaser 5550 Printer 6 68 Control Panel Messages Control Panel Messages This topic includes W Status Messages on page 6 69 m Errors and Warnings on page 6 70 The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam Press the Help button on the control panel to view additional information about the message or menu displayed The Help button is labeled with a symbol 1 Control panel display 2 Help button 5550 120 Some of the status messages that appear in the control panel are listed below Status Messages Status Message Description Ready to Print The printer is ready to receive print jobs Pro
60. ay on the right side of the printer This tray is available with the optional finisher or stacker To select the output tray 1 On the control panel select Printer Setup select Paper Handling Setup and then select Paper Destination 2 Select either Standard Output Tray Stacker Upper Tray or Stacker Lower Tray and then press the OK button Note The printer driver overrides the control panel settings for output tray selection Selecting Job Offset The Stacker Lower Tray and Standard Output Tray can place sheets in alternate positions to separate one print job from another This is called job offsetting There are several job offsetting options from which to choose m Off No job offsetting occurs and the output position is not changed for the output tray selected m On The output position changes after the final sheet of the print job is printed The next print job is then offset to keep it separate from the previous print job Note When the stapling option is used for print jobs job offsetting is activated To select the job offset option 1 On the control panel select Printer Setup and then press the OK button 2 Select Paper Handling Setup and then press the OK button 3 Select Job Offset and then press the OK button 4 Press the OK button to switch between On and Off Phaser 5550 Printer 5 3 Printer Settings Accessing the Startup Page The printer can produce a Startup Page each time the printer is
61. ble in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 5550 Printer 1 8 Symbols Marked on Product Symbols Marked on Product Use caution or draws attention to a particular f component See the manual s for information Hot surface on or in the printer Use caution to avoid personal injury A A A Do not burn It may take 40 minutes or more for the fuser to cool down depending on your printer model d d 00 40 Phaser 5550 Printer 1 9 Printer Features This chapter includes Parts of the Printer on page 2 2 Printer Configurations on page 2 4 Control Panel on page 2 7 Fonts on page 2 10 More Information on page 2 12 Phaser 5550 Printer 2 1 Parts of the Printer Parts of the Printer This section includes m Front View on page 2 2 m Rear View on page 2 2 m Internal Components on page 2 3 Front View Tray 1 MPT Optional Duplex Unit Standard Output Tray Optional 3500 Sheet Finisher or Stacker Optional Stacker Upper Tray 500 Sheets Optional Stacker Lower Tray 3000 Sheets Two 500 Sheet Feeders Trays 2 and 3 Optional 1000 Sheet Feeder Trays 4 and 5 Front Door Optional 2000 Sheet Feeder Tray 6 o o 400 PWD o 5550 107 Parallel connection Ethernet 10 100 1000 Base T connection USB connection Configuration car
62. cessing data Please wait The printer is processing data wait until Ready to Print or Printing is displayed Receiving data Please wait The printer is receiving data wait until Ready to Print or Printing is displayed Printing page x of y A print job is printing wait until Ready to Print is displayed Warming up Please wait The printer is warming up Print jobs can be processed but not printed Phaser 5550 Printer 6 69 Control Panel Messages Errors and Warnings The printer displays error or warning messages in the control panel display When an error occurs PrintingScout displays an instant notification on your computer screen that the printer needs attention The control panel button also provides valuable information about errors and warnings Hardware or software failures that may require service support are presented as fatal errors When the printer s control panel displays a fatal error message the LED blinks red A fatal error message replaces the status lines For more information on jams see Clearing Paper Jams on page 6 3 Phaser 5550 Printer 6 70 Additional Resources Additional Resources Xerox provides many resources to help you learn more about your Phaser 5550 printer Use these web sites to obtain information about your printer Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions www phasersmart
63. click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options m Click Yes to print a test page and then click Next m Click No if you do not want to print a test page and then click Next 2 Select one of these options in the Completing the Add Printer Wizard screen m Click the Finish button if the data presented is correct Proceed to Step 3 m Click the Back button to correct the data if incorrect and then click Finish in the Add Printer Wizard when the data is correct Proceed to Step 3 3 If you printed a test page you are prompted to confirm that the test page printed m Click Yes if the test page printed successfully m Click No if the test page did not print or printed incorrectly See also Windows 2000 or Later Troubleshooting on page 3 18 Phaser 5550 Printer 3 15 Windows 2000 or Later Microsoft IPP Port Follow these steps to obtain the printer s URL and create an Internet Printing Protocol IPP printer Obtaining the Printer s URL Network Path To obtain the printer s URL 1 m I Launch your web browser Enter your printer s IP address in the browser s Address field Select Properties Select the Protocols folder on the left navigation panel Select IPP The Network Path field on the IPP Settings page displays the printer s URL Creating an IPP Printer To create an IPP printer 1 2 3 4 5 On the desktop click Start click Se
64. com Technical support information for your printer includes online Technical Support Online Support Assistant driver downloads documentation video tutorials and much more www xerox com office 5550support A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office businessresourcecenter Supplies for your printer www xerox com office 5550supplies Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Material Safety Data Sheets identify materials and provide information on safely handling and storing hazardous materials www xerox com msds U S and Canada www xerox com environment_europe European Union Information about recycling supplies www xerox com gwa Phaser 5550 Printer 6 71 Maintenance This chapter includes m Cleaning the Printer on page 7 2 m Supplies on page 7 3 m Moving and Repacking the Printer on page 7 4 Phaser 5550 Printer 7 1 Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time Warning Be sure to turn off and unplug the printer before accessing the interior of the printer for cleaning maintenance or fault cl
65. creases which can cause poor print quality m Do not use transparencies with stripes on the side m Change the paper type at the control panel for all trays m Use Xerox Transparencies print quality may vary with other transparencies Printing Transparencies from Tray 1 MPT or Tray 6 1 Fan the transparencies to release sheets that may stick together 5550 170 Phaser 5550 Printer 4 35 Printing on Specialty Media 2 Insert the transparencies long edge feed into Tray 1 MPT or Tray 6 5550 118 5550 142 Tray 1 MPT Long Edge Feed Tray 6 Long Edge Feed Note Do not load paper above the fill line inside the tray 3 Adjust the paper guides to the size of the transparencies if necessary 4 If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select Transparency and then press the OK button C Select the paper size and then press the OK button to save your selection 5 Inthe printer driver select either Transparency as the paper type or the tray you loaded as the paper source Printing Transparencies from Trays 2 5 1 Fan the transparencies to release sheets that may stick together 5550 170 Phaser 5550 Printer 4 36 Printing on Specialty Media 2 Insert the transparencies long edge feed preferred into Tray 2 3 4
66. d Ground Fault Interrupt GFI reset Power cord connection Finisher or Stacker power cord connection 2000 Sheet Feeder Tray 6 connection Finisher or Stacker connection 10 1000 Sheet Feeder Trays 4 and 5 connection m om o p mo Seo Nh 11 Duplex Unit connection 5550 119 Phaser 5550 Printer 2 2 Parts of the Printer Internal Components Fuser 2 Transfer Roller 1 3 Drum Cartridge 4 Toner Cartridge x a i Wy ny 5550 109 Phaser 5550 Printer 2 3 Printer Configurations Printer Configurations This section includes Standard Features on page 2 4 Available Configurations on page 2 5 Options and Upgrades on page 2 6 Control Panel Features on page 2 7 Standard Features The Phaser 5550 printer embodies many features to meet your print needs Great performance and superior print quality True 1200 x 1200 dpi and 600 x 600 dpi at 50 pages per minute ppm Letter and A4 256 MB of RAM standard expandable to 1 GB Flexible paper handling Standard multi purpose tray holds 100 sheets Two standard 500 Sheet Feeders Optional 1000 Sheet Feeder Optional 2000 Sheet Feeder Optional Envelope Tray Optional 3500 Sheet Stacker Optional 3500 Sheet Finisher with stapler and hole puncher Input paper capacity up to 4 100 sheets Optional automatic two sided printing included with Phaser 5550DN and 5550DT configurations Accommodates a wide variety of med
67. d secure proof or saved print job Operating System Steps Windows 2000 or later 1 Select the Paper Output tab 2 Select the job type under Job Type 3 In the dialog box m Fora secure job enter your four digit passcode m Fora proof print or a shared saved print job enter the name you want to give this job m Fora personal saved job enter your four digit passcode and enter the name you want to give this job 4 Click the OK button Mac OS X version 10 3 and higher In the Print dialog box select the job type from the Job Types drop down list m Fora secure print or personal saved job enter a four digit number ranging from 0000 through 9999 in the Numeric Password field m Fora proof print or saved print job enter a document name up to 20 alpha characters in the Document Name field Phaser 5550 Printer 4 66 Sending Print With Jobs Advanced Options To select jobs to send with your current job in a supported driver Operating System Steps Windows 2000 or later Select the Paper Output tab Select Print With under Job Type In the Print With dialog box select a personal saved or shared saved job from the list on the left to be printed with the current job and then click the Add button to add it to the Final Job list on the right To change the order of the jobs to be printed select a job to be moved in the list on the right and then click the Move Up or M
68. d Door A on page 6 41 Jam at Tray 3 and Door B on page 6 45 Jam at Tray 4 or 5 and Door C on page 6 50 Jam at Tray 6 on page 6 55 5550 208 5550 070 Phaser 5550 Printer 6 3 Clearing Paper Jams Jam at A Follow these steps to clear the jam Warning Use caution some components inside Door A may be hot 1 Open Door A 5550 001 2 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed Phaser 5550 Printer 6 4 Clearing Paper Jams 3 Close Door A 5550 003 Phaser 5550 Printer 6 5 Clearing Paper Jams Jam at B Follow these steps to clear the jam 1 Ifthe printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 5550 230 2 Open Door B 5550 004 Phaser 5550 Printer 6 6 Clearing Paper Jams 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 005 4 Close Door B 5550 006 Phaser 5550 Printer 6 7 Clearing Paper Jams 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5550 231 Jam at B and C Follow these steps to clear the jam 1 Ifthe printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer y
69. ddress in the browser s Address field Click Properties Select the Protocols folder on the left navigation panel and then click TCP IP Click the TCP IP v6 button Select deselect the DHCP v6 options Click the Save Changes button at the bottom of the page Phaser 5550 Printer 3 29 IPv6 Manual Address Assignment A manually entered IPv6 address is used in addition to any other IPv6 addresses To create a manual address enter the IPv6 address and prefix length in the fields provided in CentreWare IS The default prefix length is 64 To manually set the IPv6 address use one of the following options m The printer s control panel m CentreWare IS Setting the IPv6 Address with the Control Panel To set the IPv6 address on the control panel Select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IPv6 Setup and then press the OK button Select Manual Address and then press the OK button to turn manual addressing on Select Manual Address and then press the OK button To set the address a Use the Up Arrow and Down Arrow buttons to set the first number and then press the OK button b Continue setting individual numbers pressing the OK button after setting each one When you get to the end of the address press the OK button to return to the menu ST Setting the IPv6 Address Using CentreWare
70. dia For information on supported paper types and weights see Supported Paper and Media on page 4 2 Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Light Prints The overall image is lighter than normal d Possible Causes Solutions The paper may be damp Replace the paper You may be using Draft mode Turn off Draft mode The toner level may be low If the toner cartridge is low on toner replace it Drum cartridge near end of life Replace drum cartridge Phaser 5550 Printer 6 58 Blank Prints Print Quality Problems The entire printed page is blank with no visible print Possible Causes Solutions If you just installed a new drum cartridge the yellow sealing tape may still be in place Remove the tape Multiple sheets may have been fed from the paper tray at the same time Remove the paper from the paper tray and fan it Also ensure that the paper is correctly loaded in the tray Printable data may not have been received from the computer Print a Configuration page m If the Configuration page prints correctly check the interface cable between th
71. e computer and printer the printer setup and application software m Ifthe Configuration page is blank replace the drum cartridge then reprint the Configuration page If the Configuration page still is blank contact your Customer Support Center Phaser 5550 Printer 6 59 Print Quality Problems Black Prints The entire printed page is black Possible Causes Solutions The drum cartridge may be defective Replace the drum cartridge Printable data from the computer may be Print a Configuration page corrupted m If the Configuration page prints correctly check the interface cable between the computer and the printer and the application software m f the connections appear normal contact your Customer Support Center Phaser 5550 Printer 6 60 Print Quality Problems Horizontal Line Deletions There are areas of print deletions that appear across the paper PRINTED IMAGE FHIN I ED IA AA Ar LIVI VNA Le Possible Causes Solutions The drum cartridge may not be installed Remove and re install the drum cartridge correctly The drum cartridge may be defective or at the Replace the drum cartridge end of its life The transfer roller may be defective Replace the transfer roller in the maintenance kit Phaser 5550 Printer 6 61 Print Quality Problems Vertical Line Deletions There are areas of print deletions that form narrow lines PRIN ED IMAC
72. e Advanced button to display the 802 1X Advanced Configuration page or click the Configuration Wizard button to display a series of pages that guide you through 802 1X configuration For more information click the Help button in CentreWare IS to go to the CentreWare IS Online Help Locking the Control Panel Menus Lock the control panel menus to prevent others from changing settings in the printer setup menus To lock or unlock the printer s control panel menus 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field 3 Click Properties 4 On the left navigation panel select the Security folder and then select Control Panel Lockout Click the check box for each control panel menu item you want to lock 6 Click the Save Changes button at the bottom of the page m Phaser 5550 Printer 5 11 Analyzing Printer Usage Analyzing Printer Usage This section includes Job Accounting on page 5 12 Usage Profile Reports on page 5 13 MaiLinX Alerts on page 5 14 Xerox Usage Analysis Tool on page 5 14 Job Accounting Job accounting is available through CentreWare IS and CentreWare Web The printer stores information about print jobs in a log file The log file is stored either in the printer s RAM memory or on the hard drive if one is installed in the printer The log file lists job records Each record contains fields such as user name job name pages printed job times and toner or
73. e Paper Printing on Both Sides of the Paper This topic includes m Automatic 2 Sided Printing on page 4 33 m Binding Preferences on page 4 33 m Selecting 2 Sided Printing on page 4 34 Automatic 2 Sided Printing Guidelines m Aduplex unit must be installed on your printer to perform automatic 2 sided printing The Phaser 5550B and 5550N configurations may be upgraded to include this feature m The paper size must be at least 89 x 127 mm 3 5 x 5 in when printing from Tray 1 All sizes that fit Trays 2 6 may be printed 2 sided m The paper must have a weight of 60 163 g m 16 43 Ib Bond m Manual 2 sided printing is supported See also Online Support Assistant at www xerox com office 5550support Binding Preferences Use the printer driver to select Portrait or Landscape orientation for the images on the page When you print 2 sided jobs select the binding preference which determines how the pages turn Portrait Landscape Bind on Side Edge Bind on Top Edge Bind on Side Edge Bind on Top Edge Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge KR 14 2 Phaser 5550 Printer 4 33 Printing on Both Sides of the Paper Selecting 2 Sided Printing To select automatic 2 sided printing 1 Insert paper into the tray 2 Inthe printer driver select 2 sided printing as shown in the following table and then press the OK button To select automatic 2 sided p
74. e and Documentation CD ROM is not available you can download the latest driver from www xerox com office 5550drivers Phaser 5550 Printer 3 2 Choosing a Connection Method Choosing a Connection Method Connect the printer via Ethernet USB or parallel A USB or a parallel connection is a direct connection and is not used for networking An Ethernet connection is used for networking Hardware and cabling requirements vary for the different connection methods Cabling and hardware are generally not included with your printer and must be purchased separately This section includes m Connecting via Ethernet Recommended on page 3 3 m Connecting via USB on page 3 4 m Connecting via Parallel on page 3 4 Connecting via Ethernet Recommended Ethernet can be used for one or more computers It supports many printers and systems on an Ethernet network An Ethernet connection is recommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS The CentreWare IS web interface enables you to manage configure and monitor networked printers from your desktop Network Connection Depending on your particular setup the following hardware and cabling is required for Ethernet m If you are connecting to one computer an Ethernet RJ 45 crossover cable is required m If you are connecting to one or more computers with an Ethernet hub or cable or DSL router two or more twisted pai
75. e back your old equipment free of charge Please ask you retailer for information Phaser 5550 Printer C 1 Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life takeback information North America Xerox operates an equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox printer is part of the program For more information about Xerox environmental programs visit www xerox com environment html or for recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance website at WWW eiae org Other Countries Please contact your local waste authorities and request disposal guidance Phaser 5550 Printer C 2 Index Numerics 1000 sheet feeder printer option 2 6 128 MB and 256 MB memory cards printer option 2 6 16 MB flash memory printer option 2 6 2000 sheet feeder printer option 2 6 2 sided printing 4 33 binding preference 4 33 loading Tray 1 MPT 4 20 loading Tray 6 4 27 loading Trays
76. e dia dined Beaune bi ex Pega Pede ac S Re ar des 2 10 Downloading Fonts 2 6 04 ce te eR eg bu e ek ex dx e 2 10 Printing Font Samples 5s esa Reed Ra daga bb Ea eR eS 2 11 More Information 0 siaaa ia eh hr 2 12 puc C 2 12 Xerox Support Centre eee nen ee ees 2 13 3 Network Basics Overview of Network Setup and Configuration 00 0 eese 3 2 Choosing a Connection Method 0 0 eect eens 3 3 Connecting via Ethernet Recommended 0 0 0 0 cece eee eee eee 3 3 Connectins via USB i42 pe e dee wea owe oe e RAS 3 4 Connecting via Parallel 0 0 cece 3 4 Configuring the Network Address 0 0 eee eee eens 3 5 TCP IP and IP Addresses i occ 0 eee II 3 5 Automatically Setting the Printer s IP Address 0 0 0 0 cee eee eee 3 5 Dynamic Methods of Setting the Printer s IP Address 00 3 6 Manually Setting the Printer s IP Address 0 0 cee eee eee eee ee 3 8 Printer Management Software sss eh 3 10 CentreWare Internet Services IS 0 0 cc ccc eee eee nas 3 10 CentreWate Web dc ecciesie pce ep ee eh ee ED re 3 11 Available Printer Drivers sake cR Rampe Ere AUR on pma P ORC 3 12 Windows 2000 or Later eie rosessi ternis ancene III A 3 13 Preliminary Steps irse nia ace la YA UR GUERRA HA ease Ku EAR eds 3 13 Quick CD ROM Install Steps 3 13 Other Methods of Installation llslseeeeeeee I 3 13 Windows 64 Bit Server
77. e following DHCPv6 options are available in CentreWare IS As directed by the router DHCPv6 is performed according to values in a router advertisement This is the default setting Always for all configuration options stateful Stateful DHCPv6 is always attempted and router flags related to how to perform DHCP are ignored Configuration options and an IPv6 address will be accepted if DHCPv6 is successful Always for all configuration options except address stateless Stateless DHCPv6 is always attempted and router flags related to how to perform DHCP will be ignored Configuration options will be accepted if DHCPv6 is successful but no IPv6 address will be assigned Never DHCPv6 is not used even if directed to do so by a router To enable disable automatic address assignment use one of the following options The printer s control panel CentreWare IS Setting DHCPv6 Options with the Control Panel To change DHCPv6 options using the control panel mM umm Select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IPv6 Setup and then press the OK button Select DHCPv6 Mode and then press the OK button Select the DHCPv6 option and then press the OK button Setting DHCPv6 Options Using CentreWare IS To change DHCPv6 options using CentreWare IS Pee S Pe Launch your web browser Enter your printer s IP a
78. earance Access to a live printer s interior can cause electric shock Cleaning the Exterior Clean the exterior of the printer about once a month Wipe the parts with a wet but well wrung soft cloth Then wipe with another dry soft cloth For stubborn stains apply a small amount of neutral detergent and gently wipe the stain off Note Do not spray the detergent directly on the printer The liquid detergent may enter the printer through a gap and cause problems Never use cleaning agents other than water or neutral detergent Cleaning the Interior After clearing paper jams or replacing the print cartridge inspect the inside of the printer before closing the printer covers Warning Never touch a labeled area found on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it by yourself to avoid injuries or burns Switch off the printer immediately Go to the Xerox Support website www xerox com office 5550support m Remove any remaining pieces of paper m Remove any dust or stains with a dry clean cloth Phaser 5550 Printer 7 2 Supplies Supplies The printer s control panel displays status messages and warnings as each supply nears its replacement time When the control panel prompts you that a supply is low or needs to be replaced verify that you have replacements on hand It is important to order these supplies when the messages first appear
79. en click Save Changes at the bottom of the page Note For more information about creating custom paper types click the Help button on the Properties tab to view the online help Phaser 5550 Printer 4 49 Using the Stapler Using the Stapler Stapling Options Several stapling options are available in the Phaser 5550 printer driver m No Stapling This is the default option When selected prints are not stapled m 1 Staple Inserts one staple in each set of copies m 2 Staples Inserts two staples in each set of copies m Advanced Stapling Provides options for controlling staple placement To select a stapling option in a supported driver Operating System Steps Windows 2000 or later On the Output Options tab select an option from the Stapling drop down list Mac OS X version 10 3 In the Print dialog box select Finishing Options from the drop down and higher driver list and then select the stapling option Note You can use the control panel or CentreWare IS to set the default stapling option Low Staples Behavior When the printer detects a low quantity of staples a 15 minute delay is started during which three things can happen m The print job can be resumed without staples m The user can refill the staple cartridge and then continue the print job m The print job can be cancelled If no action is taken by the end of the 15 minutes the print job will resume run the staples out and continue to
80. entreWare IS job accounting 5 12 characteristics job size 5 13 completion notification 4 64 individual printing options Macintosh 4 32 Windows 4 32 information how often each tray is used 5 13 how often prints are made on paper compared to transparencies 5 13 log file 5 12 records 5 12 selecting printing options Windows 4 32 usage profile reports 5 13 job accounting records 5 12 job offsetting 5 3 job timing 5 13 L labels guidelines 4 43 loading in Tray 1 MPT 4 43 loading in Tray 6 4 44 loading in Trays 2 5 4 44 printing 4 43 lifting the printer 1 8 7 4 Index load paper timeout 5 5 loading custom size paper 4 46 Envelope Tray 4 40 labels 4 43 postcards 4 41 Tray 1 MPT 4 9 4 20 Tray 6 4 17 4 27 Trays 2 5 4 13 4 24 Local Area Network LAN 3 5 locking the control panel menus 5 11 low energy consumption mode 5 2 Macintosh PostScript driver settings 4 32 selecting printing options for an individual job 4 32 Xerox Support Centre 2 13 Macintosh networking troubleshooting 3 23 Mac OS X version 10 3 and higher 3 23 Macintosh OS X version 10 3 Bonjour connection 3 20 LPD LPR connection 3 21 printer drivers 3 20 USB connection 3 20 Macintosh OS X version 10 4 3 21 Bonjour connection 3 21 LPD connection 3 22 USB connection 3 22 MaiLinX alerts 5 14 manage networked printers remotely using CentreWare Web 3 11 managing certificates 5 10 manually setting the pri
81. er 5550 Printer 3 27 IPv6 Automatic Address Assignment Addresses can be assigned automatically when a router is found that offers one or more prefixes Automatically assigned addresses are routeable Each router supplied prefix is combined with the Interface ID to create an address The use of router supplied prefixes is enabled by default To enable disable automatic address assignment use one of the following options m The printer s control panel m CentreWare IS Enabling Disabling Automatic Address Assignment with the Control Panel To set the Interface ID on the control panel 1 Select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IPv6 Setup and then press the OK button Select Auto Assign and then press the OK button to turn Auto Assign On or Off mod m Enabling Disabling Automatic Address Assignment with CentreWare IS To set the Interface ID with CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Protocols folder on the left navigation panel and then click TCP IP Click the TCP IP v6 button Select deselect Use router supplied prefixes ee eS ee Click the Save Changes button at the bottom of the page Phaser 5550 Printer 3 28 IPv6 DHCPv6 DHCPv6 is used to acquire TCP IP information Th
82. erver application that enables system administrators to automatically track Xerox printer usage and obtain job accounting records The tool supports large networks with many users and printers Job accounting and printer usage data is stored in a database The application can be run on multiple clients using a single server The data can be exported to a spreadsheet for viewing analysis and billing Go to www xerox com office 5550drivers for complete information about using the Xerox Usage Analysis Tool provided by the application s online help system Phaser 5550 Printer 5 14 Troubleshooting This section includes Automatic Diagnostic Tools on page 6 2 Clearing Paper Jams on page 6 3 Print Quality Problems on page 6 58 Control Panel Messages on page 6 69 Additional Resources on page 6 71 Phaser 5550 Printer 6 1 Automatic Diagnostic Tools Automatic Diagnostic Tools This topic includes m PhaserSMART Technical Support on page 6 2 m PrintingScout Alerts on page 6 2 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality PhaserSMART Technical Support PhaserSMART Technical Support is an automated Internet based support system Use your default web browser to send diagnostic information from your printer to our web site for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the
83. es 5550 241 5550 240 Phaser 5550 Printer 4 28 Loading Paper 3 Fan the paper to release sheets that may stick together 5550 251 Place Letter A4 Executive and B5 JIS paper long edge feed into the tray Place the side to be printed first page 1 faceup Place pre punched paper with the holes toward the right side of the tray Place letterhead or the top of the page toward the front of the tray 5550 255 5550 115 Phaser 5550 Printer 4 29 Loading Paper If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select the paper type and then press the OK button to save your selection In the printer driver select either the paper type or Tray 6 as the paper source Phaser 5550 Printer 4 30 Selecting Printing Options Selecting Printing Options This topic includes m Factors Affecting Print Performance on page 4 31 m Selecting Printing Preferences Windows on page 4 31 m Selecting Options for an Individual Job Windows on page 4 32 m Selecting Options for an Individual Job Macintosh on page 4 32 See also Printer Settings on page 5 2 Factors Affecting Print Performance Many factors affect a print job They include the print speed stated in number of pages per minute the media used download time and printer
84. es folder Click the Add button Select IP Printing from the first pull down menu Select LPD LPR from the second pull down menu Enter the printer s IP address in the Printer Address field Verify that the Queue Name field is blank Select Xerox from the Printer Model pull down menu and then select the corresponding PPD file Click the Add button The printer is added to the list Macintosh OS X Version 10 4 Bonjour Connection To install the printer driver from the Software and Documentation CD ROM 1 2 m Insert the CD ROM into the CD ROM drive Open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select the Default Browser in the Printer Browser Select the Bonjour printer in the list of available printers If the Printer Browser m Selects the appropriate printer from the Print Using drop down list go to Step 8 m Does not select the appropriate printer from the Print Using drop down list go to Step 6 Phaser 5550 Printer 3 21 6 7 8 Macintosh OS X Version 10 3 and Higher Select Xerox from the list of manufacturers in the lower drop down menu Select the appropriate printer from the list of available printers Click the Add button USB Connection To install the printer driver from the Software and Documentation CD ROM 1 2 gt P Insert the CD ROM into the CD R
85. etwork 3 2 single sided printing loading Tray 1 MPT 4 9 loading Tray 6 4 17 loading Trays 2 5 4 13 slipsheet using a separation page 4 56 software printer management 3 10 Xerox Usage Analysis Tool 5 14 software failures 6 70 specialty media custom size paper 4 49 specifications physical A 1 stapler 4 50 adding staples 4 51 behavior when low 4 50 options 4 50 Startup Page accessing 5 4 status messages 6 69 7 3 status notification mail alerts 5 14 printer 5 14 stock rotate frequently 4 41 rotating 4 43 supplement resident fonts 2 10 supplies 1 7 life indicators 7 3 low 7 3 non Xerox supplies 7 3 ordering 7 3 replacement 7 3 Support Centre 2 13 supported paper sizes and weights 4 4 supported papers guidelines 4 2 Phaser 5550 Printer Index 6 T TCP IP addresses 3 5 TCP IP protocol Microsoft Windows 3 14 Technical Support 6 2 Total Satisfaction Guarantee 1 8 4 2 7 4 transparencies guidelines 4 35 loading 4 35 loading in Tray 1 MPT or Tray 6 4 35 loading in Trays 2 5 4 36 unacceptable types 4 35 Tray 1 MPT adjusting paper guides 4 21 loading for 2 sided printing 4 20 loading for single sided printing 4 9 paper and media types 4 20 Tray 6 loading for 2 sided printing 4 27 loading for single sided printing 4 17 tray fill line 4 36 4 37 tray sequence 5 6 tray settings selecting 5 6 tray switching 5 6 settings 5 6 trays default 5 7 information how of
86. g Paper Jams 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5550 231 5550 211 Phaser 5550 Printer 6 47 Clearing Paper Jams 7 Pull jammed paper from the printer tray slot Confirm that all paper fragments are removed 5550 215 5550 250 Phaser 5550 Printer 6 48 Clearing Paper Jams 9 Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper 5550 063 5550 064 10 Insert the tray and push it completely into the printer 5550 217 Phaser 5550 Printer 6 49 Clearing Paper Jams Jam at Tray 4 or 5 and Door C Follow these steps to clear the jam 1 Ifthe printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 5550 230 2 Open Door C 5550 007 Phaser 5550 Printer 6 50 Clearing Paper Jams 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 008 4 Close Door C 5550 009 Phaser 5550 Printer 6 51 Clearing Paper Jams 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5550 231 6 Pull the tray specified on the control panel completely out of the printer 5550 212 Phaser 5550 Printer 6 52 Clearing Paper Jams
87. g the default TCP IP settings see Resetting the TCP IP Configuration on page 3 27 To enable disable IPv6 use one of the following options m The printer s control panel m CentreWare IS Using the Control Panel To enable disable IPv6 on the control panel 1 Select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IPv6 Setup and then press the OK button Select IPv6 and then press the OK button to switch between On and Off moe Using CentreWare IS To enable disable IPv6 using CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Protocols folder on the left navigation panel and then click TCP IP Click the TCP IP v6 button Select the TCP IP v6 Enabled check box to enable TCP IP v6 Click the Save Changes button at the bottom of the page or PPS PS Phaser 5550 Printer 3 26 IPv6 Resetting the TCP IP Configuration Use the following procedure at the control panel to reset the TCP IP configuration to the default settings 1 Select Printer Setup and then press the OK button 2 Select Connection Setup and then press the OK button 3 Select Reset Connection Setup and then press the OK button Setting the Interface ID Your IPv6 enabled printer has one interface with multiple addresses The Interface ID i
88. ge may vary outside these areas please contact your local representative for details 5550 267 Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position gently over smooth surfaces Any jarring movement such as pushing the printer over a raised door threshold or across a parking lot can damage the printer Phaser 5550 Printer 7 4 Moving and Repacking the Printer Preparing the Printer for Shipment Repack the printer using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox service representative Caution Failure to repackage the printer properly for shipment can result in damage to the printer Damage to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 5550 Printer 7 5 Printer Specifications Physical Specifications Printer m Width 640 mm 25 2 in m Depth 525 mm 20 7 in m Height 498 mm 19 6 in m Weight 41 kg 90 Ib Optional Duplex
89. ght of the Paper summary and select either Other Size or Advanced Paper Selection Select an option from the Scale Options drop down list If you select Manually Scale enter a percentage in the percentage box Mac OS X version 10 3 1 and higher N Select File Select Page Setup Specify the percentage in the box for Scale Phaser 5550 Printer 4 60 Advanced Options Printing Edge To Edge You can print documents to the edge of the page instead of having the standard margins To print documents to the edge of the page in a supported driver Operating System Steps Windows 2000 or later 1 Select the Advanced tab 2 Set Edge To Edge Printing to On Mac OS X version 10 3 1 Submit your print job from your application On the Printer and higher drop down list select the Phaser 5550 printer 2 On the pane selection drop down list select Paper Feed Options 3 Set Edge To Edge Printing to On Note When Edge To Edge Printing is set to On documents print to the edge of the page When set to Off documents are printed with standard margins See also Scaling on page 4 60 Phaser 5550 Printer 4 61 Advanced Options Printing Watermarks A watermark is additional text that can be printed across one or more pages For example terms like Draft Confidential Date Version that you might stamp on a page before distribution can be inserted with a watermark In some Windows dri
90. hat is not being used Do not expose paper to direct sunlight or high humidity If excessive jams occur flip and fan the paper in the tray or install fresh paper from a newly opened ream Fan transparencies and labels prior to loading them in the tray Do not print on label stock once a label has been removed from the sheet m Use only paper envelopes Do not use envelopes with windows or metal clasps Other size envelopes may be printed as a custom size Phaser 5550 Printer 4 2 Supported Paper and Media Paper that May Damage Your Printer Your printer is designed to be used with a variety of paper types Other media types can cause poor print quality increased paper jams or damage to your printer Note If you use pre printed material regularly the feed rollers may require additional cleaning The following are examples of unacceptable paper Rough or porous media Plastic media other than supported transparencies Paper that has been folded or wrinkled Padded envelopes Non laser glossy or coated paper Paper that has been photocopied Paper with cutouts or perforations Paper with staples inserted Envelopes with windows metal clasps adhesives with release strips or side seams Caution Use only Xerox transparency film Other types of transparency film can melt and damage the printer Note Using paper free of contaminants helps guarantee longer component life and better print quality Paper with better cut qua
91. he Configuration page You may need to click the Configure Port button to see the IP address If necessary re select the TCP IP number used for the printer PNP SS Phaser 5550 Printer 3 18 Windows 2000 or Later Printing a Test Page To print a test page 1 Select the General tab 2 Click Print Test Page If the printer does not print select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support See also Online Support Assistant at www xerox com office 5550support Phaser 5550 Printer 3 19 Macintosh OS X Version 10 3 and Higher Macintosh OS X Version 10 3 and Higher This section includes m Macintosh OS X Version 10 3 on page 3 20 m Macintosh OS X Version 10 4 on page 3 21 m Macintosh Troubleshooting Mac OS X Version 10 3 and Higher on page 3 23 Macintosh OS X Version 10 3 Set up your printer using Bonjour Rendezvous create a desktop USB connection or use an LPD LPR connection for Macintosh OS X version 10 3 and higher Bonjour Rendezvous Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software 2 When installation is complete open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then
92. hese openings are provided to prevent overheating of the printer m Do not drop paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock If you notice unusual noises or odors 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative to correct the problem The power cord is attached to the printer as a plug in device at the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard Phaser 5550 Printer 1 2 Electrical Safety The following are hazards to your safety m The power cord is damaged or frayed m Liquid is spilled into the printer m The printer is exposed to water If any of these conditions occur 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet
93. ia types and custom size paper Phaser 5550 Printer 2 4 Printer Configurations Available Configurations The Phaser 5550 printer is available in four configurations Features Printer Configuration 5550B 5550N 5550DN 5550DT PostScript and PCL Fonts Standard Standard Standard Standard 1000 Sheet Feeder Optional Optional Optional Standard 2000 Sheet Feeder Optional Optional Optional Optional 3500 Sheet Stacker Optional Optional Optional Optional 3500 Sheet Finisher Optional Optional Optional Optional Automatic 2 Sided Printing Duplex Optional Optional Standard Standard Maximum Resolutions dpi True True True True 1200x1200 1200x1200 1200x1200 1200x1200 Secure Proof Personal Personal Optionalt Optionalt Optionalt Optionalt Saved Saved Print Jobs and Print With Jobs Hard Drive Optional Optional Optional Optional Parallel Connection Standard Standard Standard Standard USB Connection Standard Standard Standard Standard 10 100 1000 Ethernet Connection N At Standard Standard Standard All configurations support two memory slots The maximum memory is 1 GB Requires the 1000 Sheet Feeder Requires the 1000 Sheet Feeder t Requires a hard drive Requires a Phaser 5550B to 5550N upgrade kit Phaser 5550 Printer 2 5 Printer Configurations Options and Upgrades Printer options and an upgrade are available for the Phaser 5550 printer Options 256 MB and 512
94. ical Line Deletions ikea ep He kaa eA ERR VOR XR a CE 6 62 Horizontal Dark Streaks 0 0 ene e 6 63 Vertical Dark Streaks oe e e Cake Ve ex pte alae UHR 6 63 Dark Spots or Marks lsssseeeeeee I enses 6 64 Unfused or Partially Fused Image 0 0 00 eee eh 6 65 Wrinkled Prints css sece eaa ketene ene n ene a 6 66 Blurred Prints 4 4 ree EA E AE Rabe EE EEN dia 6 66 Random or Spot Deletions lslleeeeeeee eee eens 6 67 Repeating Defects i cuss ck pentose e ae Rd Oe tee e d eed aee 6 68 Phaser 5550 Printer V Contents Control Panel Messages cicer norobesme Td ARR a bee ERRARE Rare dead 6 69 Status Messages ades igesas Sede es dois ee Pede E Kei acea dera Ks 6 69 Errors and Warnings 5 oce terere ee dedo Xe ga dedo Reda 6 70 Additional Resources iiie LE UPPER L4 Nam RA UA FAR A T bee ee eee S 6 71 1 Maintenance Cleaning the Printer i 02 0 hese set hee RR ERR B LE bbe eee eu EA bees 7 2 Cleaning the BXtetlOr visio cia er Rr obs eh dS dead dee tae og c se 7 2 Cleaning the nterior spees n a a e diab idaaiadyaee laws had 7 2 Suppli 2222eneildewe e de Rep iia dee eta a hese twee RID seed i 7 3 Consumables ih esses ies paced p op aa qp Rol Fre os be dci 7 3 Routine Maintenance Items seseeeeeee e 7 3 Customer Usage Patterns eode oe ede e Re e oe ed Reg ee qs 7 3 Moving and Repacking the Printer 2 0 0 cece cece eee ee 7 4 Precautions for Moving the Printer
95. ice DNS The printer supports DNS through an embedded DNS resolver The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address To use an IP host name for the printer the system administrator must configure one or more DNS servers and a local DNS domain name space database To set up the printer for DNS supply a maximum of two DNS name server IP addresses Dynamic Domain Name Service DDNS The printer supports Dynamic DNS through DHCP You must have DHCP enabled on the printer for DDNS to function Your network s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support See your network administrator for details Launch your web browser Enter the printer s IP address in the browser s Address field Select Properties Select the Protocols folder on the left navigation panel Select TCP IP and then click the TCP IP v4 button In the BOOTP DHCP Settings section set the BOOTP DHCP option to ON Click the DNS WINS button To enable DDNS set the following m Dynamic DNS Registration Set to Enabled m Hostname Use the default name provided by Xerox or enter another name m Primary WINS Server optional m Secondary WINS Server optional Pe oe el Click Save Changes when you are finished entering the settings Phaser 5550 Printer 3 7 Configuring the Network Address Manually Setting the
96. ing Custom Size Paper 0 0 cee enn ens 4 46 Creating Custom Paper Types 1 0 0 cece ee eee ene 4 49 Phaser 5550 Printer iii Contents Using the Stapler resia coz ian bet ada the eee Peak EE eh bee Ree au 4 50 Stapling Options isses idee nes Pere diate dike Ru Rei ac pA aa ets 4 50 Low Staples Behavi0tiic 4 000 664 s pe Reges Rep ee e s 4 50 Adding Staples eiu cete ce e ed REP a ERG RR E tee c edes 4 51 Using the Hole Puncher 0 0 ccc cect eee tira nea 4 54 Setting the Default Hole Punching Option 0 0 0 0 0 eee eee eee 4 54 Emptying the Punch Waste Box 4 55 Advanced Options eius etm ue bd er age PA seed t b Regarde dba gine 4 56 Printing Separator Pages ssssleleeeee teens 4 56 Printing Multiple Pages to a Single Sheet N Up 0 0 0 0 e eee eee 4 57 Printing Booklets 0 0 cee cc III 4 58 Printing Negative and Mirror Images llle 4 59 SCANS Pm 4 60 Printing Edge To Edge 0 2 eee cee eae 4 61 Printing Watermarks 0 0 0 cee cece eee eee ae 4 62 Printing Cover Pages veo ee de Vie ose das eb e oce ps 4 63 Job Completion Notification lsleeeeeeee eee teenies 4 64 Printing or Deleting Secure Personal Proof and Saved Print Jobs 4 65 9 Managing Your Printer Print r Set ngs a sh aes roe Lea ei ace ege el Res ereac g raa day 5 2 Accessing Power Saver esset ee ead Deeds oa RH ed RP Ra Race e 5 2 Selecting Out
97. ing Personal Personal Saved Secure Proof or Saved Print Jobs on page 4 66 Sending Print With Jobs on page 4 67 Printing or Deleting Secure Print Jobs on page 4 68 Printing or Deleting Personal Print Jobs on page 4 68 Printing or Deleting Proof and Saved Print Jobs on page 4 68 Printing or Deleting Personal Saved Jobs on page 4 69 You can select one of the following special job types if your printer has a hard drive m Personal Print Prints the job when you select your user name on the control panel or in CentreWare IS m Secure Print Prints the job only after you enter the four digit numeric password on the control panel m Proof Print Prints only one copy of the job so that you can proof the copy If you want to print additional copies select the job name on the control panel m Shared Saved Job Stores the job on the hard drive so you can print it on demand from the control panel The job is not deleted after printing m Personal Saved Job Stores the job on the hard drive with your passcode so that only you can print it from the control panel in order to print it The job is not deleted after printing m Print With Prints existing stored personal and or shared saved jobs along with the current job The current job is deleted after printing Phaser 5550 Printer 4 65 Advanced Options Sending Personal Personal Saved Secure Proof or Saved Print Jobs Use a supported driver to specify a job as a personal personal save
98. ink used Not all fields are supported by all printers For more information go to the CentreWare IS Online Help or CentreWare Web Online Help The job accounting values reported vary depending on the protocol and print command used when each job was printed For example using NPRINT over NetWare provides the printer with the most information about the job being printed When using Windows and NetWare the job name is often LST or LST BANNER Other jobs from other ports may provide less information about the job Using CentreWare IS To access job accounting information using CentreWare IS 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field 3 On the right side of the main CentreWare IS page click Jobs The Job Accounting Links page provides links that enable you to browse download and clear job accounting records For complete information on CentreWare IS job accounting including clearing job information downloading job information to a file and job accounting file formats click the Help button in CentreWare IS to go to the CentreWare IS Online Help Phaser 5550 Printer 5 12 Analyzing Printer Usage Usage Profile Reports The printer generates reports accessible through CentreWare IS that detail device usage Usage profile reports track multiple items including Printer information such as printer name date installed total pages printed options installed and network ID S
99. inting a test page Windows 2000 or later 3 15 3 19 Phaser 5550 Printer Index 9 quick CD ROM installation Windows 2000 or later 3 13 troubleshooting Windows 2000 or later 3 18 verifying driver installation Windows 2000 or later 3 18 verifying settings Windows 2000 or later 3 18 X Xerox Support Centre 2 13 Usage Analysis Tool 5 14 warranty 7 4 Phaser 5550 Printer Index 10 Index
100. inting functions such as printing saved jobs With CentreWare IS software you can access and manage your printers over a TCP IP network using a web browser CentreWare IS enables you to m Check supplies status from your desktop saving a trip to the printer Access job accounting records to allocate printing costs and plan supplies purchases m Define a network printer search and view a list of printers using Printer Neighborhood The list provides current status information and allows you to manage printers independent of network servers and operating systems m Configure printers from your desktop CentreWare IS makes it easy to copy settings from one printer to another m Set up and use a simple web browser based printing system Marketing collateral sales materials business forms or other standardized frequently used documents can be saved as a group with their original driver settings then reprinted on demand at high speed from any user s browser printer with a hard drive is required to support these functions In some printer models a DX configuration is required to support these functions m Troubleshoot print quality problems using built in diagnostics m Define a link to your local web server s support page m Access online manuals and technical support information located on the Xerox website Note CentreWare IS requires a web browser and a TCP IP connection between the printer and the network in Windows Macintosh or U
101. iver is connected m Consult your reseller or an experienced radio television technician for help Any changes or modifications not expressly approved by Xerox could void the user s authority to operate the equipment To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Phaser 5550 Printer B 1 European Union Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures The CE mark applied to this printer symbolizes Xerox s declaration of C conformity with the following applicable Directives of the European Union as of the dates indicated m December 12 2006 Low Voltage Directive 2006 95 EC m December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC m March 9 1999 Radio amp Telecommunications Terminal Equipment Directive 1999 5 EC This printer if used properly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox Phaser 5550 Printer B 2 Printer Recycling and Disposal All Countries
102. ize and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b For Monarch 10 C5 and DL envelopes select Envelope and for A6 and Large US Postcard paper select the appropriate paper type Press the OK button C Select the paper size and then press the OK button to save your selection For information on printing envelopes in sizes not listed in the menu see Printing on Custom Size Paper on page 4 45 4 In the printer driver select Envelope as the paper type or Tray 2 as the paper source Phaser 5550 Printer 4 40 Printing on Specialty Media Printing Postcards This topic includes Guidelines for Postcards on page 4 41 Printing Postcards on page 4 41 To order Xerox supplies contact your local reseller or go to www xerox com office 5550supplies Guidelines for Postcards Postcards can be printed from Tray 1 MPT or the optional Envelope Tray Store unused postcards flat in their original packaging Leave them inside the original packaging until ready to use Return any unused postcards to the original packaging and reseal it Do not store postcards in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause postcards to curl and jam
103. k the button to the right of the Paper summary and select Covers Select the cover option and tray to use from the Covers dialog box Mac OS X version 10 3 and higher In the Print dialog box select Paper Feed 2 Select First page from and then select the tray to use for the covers Under Paper Feed Options select the tray to use for the cover pages from the Last Page Paper Source drop down list Note For booklet printing the cover page needs to be selected as the Last Page Paper Source Job Completion Notification You can select to be notified when your job is done printing A message appears in the lower right corner of your computer screen with the name of the job and the name of the printer where it was printed Note This feature is only available when your printer is connected to your computer over a network To select job completion notification in a supported driver Operating System Steps Windows 2000 or later 1 2 At the bottom of any tab click the More Status button In the PrintingScout menu select either Notify me when job has completed or failed or Notify me when job has completed Mac OS X version 10 3 and higher driver P Select the Troubleshooting pane Check the Notify Me When My Job Completes box Phaser 5550 Printer 4 64 Advanced Options Printing or Deleting Secure Personal Proof and Saved Print Jobs This section includes Send
104. l features 2 7 creating an IPP printer Windows 2000 or later 3 16 damage 7 4 diagnostic tools 6 2 disposal C 1 drivers 3 12 electrical safety 1 2 enabling AutoIP 3 6 enabling DHCP 3 6 failure to repackage properly 1 8 7 4 Index information resources 2 12 job accounting 5 12 MailinX alerts 5 14 management software 3 10 maximum print speed 2 4 maximum resolution dpi 2 4 memory 4 31 moving 1 8 7 4 obtaining the network path Windows 2000 or later 3 16 performance 4 31 recycling C 1 safety 1 2 safety requirements 1 1 security 5 9 selecting printing security settings 5 10 setting the IP address 3 5 settings copy from one printer to another 3 10 shipping 7 5 standard features 2 4 status 6 2 status notification 5 14 supplies 1 7 trays 2 4 unusual noises or odors 1 2 usage Xerox Usage Analysis Tool 5 14 verifying settings Windows 2000 or later 3 18 printer driver available 3 12 installing 3 12 Macintosh OS X version 10 4 3 21 operating systems 3 12 other methods installation Windows 2000 or later 3 13 page description languages 3 12 quick CD ROM installation Windows 2000 or later 3 13 verifying installation Windows 2000 or later 3 18 Windows 2000 or later 3 13 Xerox Support Centre 2 13 printer fonts downloading 2 10 features 2 5 types 2 10 fonts 2 4 A 3 help 4 32 Phaser 5550 Printer Index 6 printer language changing 5 8 printer location 1 6 printer
105. l saved jobs 4 69 proof print jobs 4 68 saved print jobs 4 68 secure print jobs 4 68 DHCP enabled by default on Phaser printers 3 6 enabling on the control panel 3 6 enabling with CentreWare IS 3 6 manually setting the printer s IP address 3 8 setting the printer s IP address dynamically 3 6 diagnostic tools 6 2 divider page 4 56 DNS local domain name space database 3 7 resolver protocol 3 7 servers 3 7 driver other methods installation Windows 2000 or later 3 13 quick CD ROM installation Windows 2000 or later 3 13 select paper orientation 4 33 selecting creating editing watermarks 4 62 verifying installation Windows 2000 or later 3 18 Phaser 5550 Printer Index 2 drivers available 3 12 description 3 12 Macintosh OS X version 10 4 3 21 selecting 2 sided printing 4 34 Windows 2000 or later 3 13 Xerox Support Centre 2 13 duplex unit printer option 2 6 Dynamic Domain Name Service DDNS 3 7 dynamically setting the printer s IP address 3 6 E edge to edge printing 4 61 electrical safety 1 2 email MaiLinX alerts 5 14 enabling AutoIP on the printer 3 6 enabling DHCP on the printer 3 6 Envelope Tray printer option 2 6 envelopes guidelines 4 38 loading in Envelope Tray 4 40 loading in Tray 1 MPT 4 39 preventing wrinkling problems 4 38 printing 4 38 storage 4 38 wrinkling or embossing 4 38 error and warning messages 6 70 error messages 6 70 Ethernet connection 3 3 ex
106. learing Paper Jams Jam at Tray 2 and Door A Follow these steps to clear the jam Warning Use caution some components inside Door A may be hot 1 Open Door A 5550 001 2 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed Phaser 5550 Printer 6 4 Clearing Paper Jams 3 Close Door A 5550 210 Phaser 5550 Printer 6 42 Clearing Paper Jams 5 Pull jammed paper from the printer tray slot Confirm that all paper fragments are removed 5550 031 Phaser 5550 Printer 6 43 Clearing Paper Jams 7 Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper 5550 063 5550 064 8 Insert the tray and push it completely into the printer 5550 216 Phaser 5550 Printer 6 44 Clearing Paper Jams Jam at Tray 3 and Door B Follow these steps to clear the jam 1 Ifthe printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 5550 230 2 Open Door B 5550 004 Phaser 5550 Printer 6 45 Clearing Paper Jams 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 005 4 Close Door B 5550 006 Phaser 5550 Printer 6 46 Clearin
107. lity also reduces paper jams and misfeeds Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality m Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible m Maintain constant temperatures and relative humidity m Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect m Store paper flat Paper should be stored on pallets cartons shelves or in cabinets m Avoid having food or drinks in the area where paper is stored or handled m Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain m Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty media is packaged inside resealable plastic bags Phaser 5550 Printer 4 3 Supported Paper and Media Supported Paper Sizes and Weights The following sections provide infor
108. llel m Ethernet 10BaseT and 100BaseTx only for N DN and DT configurations m USB Phaser 5550 Printer A 3 Regulatory Information Xerox has tested this product to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a typical office environment United States Federal Communications Commission This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiver m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the rece
109. m t Band C ss sese eR ote Race EUR ied Phos EU bed EE 6 8 Jamat Cis errira RR he EE REPRE bob edad bow HOGG ee Pepe 6 12 Jam at D ius oae ttd Mv aia ins ee id e ele ide ec a eae alg wed 6 15 Jamat D and iiec esee mee Enemy ep ee EROR s 6 16 Jameat Ej see pc Up IST RN HARRIS De RBS HR UNIS RU a rect e to tete end 6 19 Ja at Ps cts eh te RR ERR e RERO ER EU du Rr der dc 6 22 Jamat G osse ee ree ee xor e xe oboe webcam apes pe oh E e Sota 6 23 Jam dt EL a ipie RR DUET RE XP REQUE REP Ic pur XA 6 25 Jam at the Stacker Upper Tray sssseeeeeeee ee eee 6 26 Paper Size Jam in Tray 1 MPT lsseeeseeeeee III 6 27 Paper Size Jam in Trays 2 5 wy cane een tees eme Re Per Re dE Puce bes 6 30 Paper Size Jam in Tray 6 0 0 0 eee cece eee eee eae 6 33 Jam at Tray 2 3 4 0t 5 ca ei ee be ced cha be RR ee RE ae ee 6 36 Jamat Tray 1 MPT oe eene Seas ei ba Dane aaa be CR Re XT Ae ans 6 38 Jam at Tray 2 and Door A 1 nennu raara 6 41 Jamat Tray 3 and Door Biss ia ae dae ee Een Rr pe REA AA rea 6 45 Jam at Tray 4 or 5 and Door C 1 ene ae 6 50 Jamat Tray 65 ooo ORE ete ucedoo deese eR RR wo hae 6 55 Print Quality Problems lssseseeeeleeeee teen eens 6 58 Light Prints za nii eade hei teet wan ladda ee ete den 6 58 Blank Prints ER RR Us C e es ee e Le e e at as 6 59 Black Prints iod be eth ie Moe REO CER XERERON GRAUE CER ee rine A hes 6 60 Horizontal Line Deletions 0 000 cece eee ees 6 61 Vert
110. m office 5550drivers for the latest printer drivers Phaser 5550 Printer 3 12 Windows 2000 or Later Windows 2000 or Later This section includes Preliminary Steps on page 3 13 Quick CD ROM Install Steps on page 3 13 Other Methods of Installation on page 3 13 Windows 64 Bit Server to 32 Bit Client Installation on page 3 17 Windows 2000 or Later Troubleshooting on page 3 18 Preliminary Steps These preliminary steps must be performed for all printers 1 Verify that the printer is plugged in turned On and connected to an active network 2 Verify that the printer is receiving network information by monitoring the LEDs on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Quick CD ROM Install Steps To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the computer s CD ROM drive If the installer does not launch do the following a Click Start and then click Run b Inthe Run window type CD drive gt INSTALL EXE 2 Select your desired language from the list pa Select Install Printer Driver 4 Select the installation method you want to use and then follow the onscreen instructions See also Online Support Assistant at www xerox com office 5550support Other Methods of Installation
111. management software 3 10 CentreWare IS 3 10 CentreWare Web 3 11 printer management tools 3 10 printer option 1000 sheet feeder 2 6 128 MB and 256 MB memory cards 2 6 16 MB flash memory 2 6 2000 sheet feeder 2 6 3500 sheet finisher with stapler and hole puncher 2 6 3500 sheet stacker 2 6 duplex unit 2 6 Envelope Tray 2 6 hard drive 2 6 printer settings copy from one printer to another 3 10 printer usage job accounting 5 12 printing 2 sided 4 34 basic 4 9 booklets 4 58 cover pages 4 63 edge to edge 4 61 envelopes 4 38 font samples 2 11 information pages 2 9 job accounting 5 12 job size 5 13 job timing 5 13 labels 4 43 options Macintosh 4 32 selecting 4 32 Windows 4 32 performance 4 31 personal jobs 4 68 personal saved jobs 4 69 postcards 4 41 proof print jobs 4 68 safety guidelines 1 7 saved print jobs 4 68 secure print jobs 4 68 selecting 2 sided 4 34 Index selecting individual job printing options Macintosh 4 32 Windows 4 32 selecting printing preferences Windows 4 31 separation pages 4 56 several pages on a single sheet of paper 4 57 test pages Windows 2000 or later 3 15 3 19 usage profile reports 5 13 watermarks 4 62 printing options changing 4 31 PrintingScout alerts 6 2 proof print jobs deleting 4 68 printing 4 68 sending 4 66 punch waste box emptying 4 55 Q quick CD ROM install steps Windows 2000 or later 3 13 R recycling programs
112. mation about paper sizes and weights that can be used in the printer trays For more detailed information about paper and other media print the Paper Tips page 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Paper Tips Page and then press the OK button to print Paper Sizes and Weights for Tray 1 MPT Tray 1 MPT 60 215 g m 16 57 Ib Bond Statement 5 5 x 8 5 in Custom Sizes Executive 7 25 x 10 5 in Short edge 76 216 mm 3 0 8 5 in Long edge 98 356 mm 3 87 14 in Letter 8 5 x 11 in US Folio 8 5 x 13 in Legal 8 5 x 14 0 in Tabloid 11 0 x 17 0 in A6 105 x 148 mm A5 148 x 210 mm A4 210 x 297 mm A3 297 x 420 mm B6 JIS 128 x 182 mm B5 JIS 182 x 257 mm B4 JIS 257 x 364 mm Small US Postcard 3 5x5 5in Large US Postcard 4 0 x 6 0 in Monarch 3 87 x 7 5 in 10 Commercial 4 12 x 9 5 in B5 176 x 250 mm C5 162 x 229 mm C4 229 x 324 mm DL 110 x 220 mm Phaser 5550 Printer 4 4 Supported Paper and Media Paper Sizes and Weights for Trays 2 5 Trays 2 5 60 215 g m 16 57 Ib Bond Statement 5 5x8 5in Custom Sizes Short edge 140 297 mm 5 5 11 70 in Executive Tee Iud Long edge 182 432 mm 7 16 17 0 in Letter 8 5 x 11 in US Folio2 8 5 x 13 in Legal2 8 5 x 14 0 in x biordl 11 0x 17 0 in AS 148 x 210 mm m 210 x 297 mm A3
113. ngle Sided Printing 0 0 4 13 Loading Paper in Tray 6 for Single Sided Printing 04 4 17 Loading Paper in Tray 1 MPT for 2 Sided Printing 0 4 20 Loading Paper in Trays 2 5 for 2 Sided Printing 0000 4 24 Loading Paper in Tray 6 for 2 Sided Printing 0 ee eee eee 4 27 Selecting Printing Options lslseeeeeeeee een eee eens 4 31 Factors Affecting Print Performance 0 0 cece eee ee eee ee 4 31 Selecting Printing Preferences WindoWS 0 00 c eee e eee eee nee 4 31 Selecting Options for an Individual Job Windows 0000s eae 4 32 Selecting Options for an Individual Job Macintosh lel es esse 4 32 Printing on Both Sides of the Paper 4 33 Automatic 2 Sided Printing 0 0 0 cece eee nes 4 33 Binding Preferences sx ess e a RUNE RR des SE RR ag ws 4 33 Selecting 2 Sided Printing 0 ccc cette eens 4 34 Printing on Specialty Media 0 0 0 eee nett eens 4 35 Printing Transparencies osses yn a eae eae be Cae a o P ace Rs 4 35 Printing Envelopes s 2i 6s choad aia ste chan ia e cr ede a bna deca tea eee 4 38 Printing Postcards 40 ose dete deka weed elaweede la y deer wirt 4 41 Printing Labels t ee ERR REND tera eL ep ra dd ea gee wiles 4 43 Printing on Custom Size Paper 0 2 eee eh 4 45 Guidelines 654 4 s eee dosh bod wh bb bask WU RESUME eed RR eed 4 45 Print
114. nter 6 21 Clearing Paper Jams Jam at F Follow these steps to clear the jam 3 Open Door F 5550 013 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed Phaser 5550 Printer 6 22 Clearing Paper Jams 3 Close Door F 5550 015 Jam at G Follow these steps to clear the jam On the control panel of the printer press the i button to view information about the control panel message 1 If visible pull the jammed paper out of the stacker upper tray 5550 205 Phaser 5550 Printer 6 23 Clearing Paper Jams 2 Open Door G 5550 186 3 Depending on the instructions shown on the control panel open handle 2a handle 2b or handle 3 as shown on the instruction labels Note If the stapler is in the way slide the stapler toward you then to the right If you opened handle 2a or handle 2b rotate knob 2c counterclockwise as needed Pull the jammed paper out of the printer Confirm that all paper fragments are removed Close the handles opened in Step 3 Close Door G 2 M mm 5550 018 Phaser 5550 Printer 6 24 Clearing Paper Jams Jam at H Follow these steps to clear the jam 1 Lift Door H 5550 270 2 Pull the jammed paper out of the printer Confirm that all paper fragments are
115. nter s IP address 3 8 overrides AutoIP 3 8 overrides DHCP 3 8 media unacceptable types 4 3 memory 2 6 Menu Map 2 9 messages error and warning messages 6 70 errors 6 70 help from the control panel 6 69 status messages 6 69 warnings 6 70 Phaser 5550 Printer Index 4 modifying the IP address using CentreWare IS 3 9 moving precautions 7 4 preparing for shipment 7 5 printer 7 4 within the office 7 4 multiple page document 4 57 network choosing a network connection 3 3 configuring the network address 3 5 creating a Local Area Network LAN 3 5 setup and configuration 3 2 TCP IP and IP addresses 3 5 network connection 3 3 Ethernet 3 3 network path obtaining printer s URL Windows 2000 or later 3 16 non Xerox supplies 7 3 0 obtaining the printer s network path Windows 2000 or later 3 16 options and upgrades 2 6 output options 5 3 output position 5 3 output trays 5 3 P pages per minute ppm 2 4 paper custom sizes 4 49 inserting blank sheets between print jobs 4 56 separation pages 4 56 storage guidelines 4 3 supported sizes and weights 4 4 type 4 20 unacceptable types 4 3 Index paper jam at A 6 3 at B 6 6 at B and C 6 8 at C 6 12 at D 6 15 at D and A 6 16 at E 6 19 at F 6 22 at G 6 23 at H 6 25 at the stacker upper tray 6 26 at Tray 1 MPT 6 38 at Tray 2 and Door A 6 41 at Tray 2 3 4 or 5 6 36 at Tray 3 and Door B 6 45 at Tray 4 or 5 and
116. nting m Avoid padded envelopes purchase envelopes that lie flat on a surface m Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes m If wrinkling or embossing problems occur use a different brand of envelopes made specifically for laser printers m For more information go to Supported Paper and Media on page 4 2 Preparing to Print Follow these guidelines to prevent wrinkling problems m Printonly on the front of the envelope m Perform these steps when using an application that includes a tool for creating an envelope document m Select facedown m Select the feed method with the image centered m Clear Clockwise Rotation m Loada maximum stack height of 10 mm 4 in for Tray 1 MPT and 43 mm 1 7 in for the optional Envelope Tray at a time m Avoid printing over the area where the envelope seams meet m When using commercial flap envelopes with side seams vs diagonal seams verify that the side seams are cut all the way to the corner of the envelope Caution Never use envelopes with windows or metal clasps they can damage the printer Phaser 5550 Printer 4 38 Printing on Specialty Media Printing Envelopes from Tray 1 MPT 1 Insert the envelopes in Tray 1 MPT m Place C4 envelopes short edge feed in the tray m Place Monarch 10 C5 and DL envelopes long edge feed in the tray m Place the side to be printed facedown m Place the en
117. oad the appropriate paper The Load Paper Timeout controls the amount of time the printer waits before printing on another type or size of paper To change the load paper timeout use either m The printer s control panel m CentreWare IS Using the Control Panel To change the load paper timeout 1 Select Printer Setup and then press the OK button 2 Select Paper Handling Setup and then press the OK button 3 Select Load Paper Timeout and then press the OK button 4 Scroll to the desired timeout value The values None 1 3 5 or 10 minutes 1 hour or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait for paper to be inserted and immediately picks paper from the default tray 5 Press the OK button to save the change Using CentreWare IS To change the load paper timeout Launch your web browser Enter your printer s IP address in the browser s Address field Select Properties Select the General folder on the left navigation panel Select Printer Defaults nme Scroll to the desired Load Paper Timeout value in Timeout Settings The values None 1 3 5 or 10 minutes 1 or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait for paper to be inserted and immediately picks paper from the default t
118. of user security Any user Includes the majority of people who will be sending print jobs to the printer Key user A person who has some administrative responsibilities and who manages some or all of the printer functions Administrator The person with the ultimate management responsibility and authority for controlling all functions of the printer To prevent unauthorized changes to printer settings select appropriate user rights in CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field 3 Click Properties 4 Select the Security folder on the left navigation panel and then select Administrative Security Settings 5 Enter the appropriate Administrator and Key User information 6 Select the appropriate feature authorization settings for each user category in the Feature Authorization table 7 Click the Save Changes button at the bottom of the screen Phaser 5550 Printer 5 9 Printer Security Selecting Printing Security Settings Security settings for printing enable you to m Remove unprinted secure personal and proof jobs m Overwrite hard drive security options m Select jam recovery options To set printing security settings 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field 3 Click Properties 4 Select the Security folder on the left navigation panel and then select Printing Security Settings 5
119. of the consumables or routine maintenance items Using paper that is larger than Letter or A4 Using higher than five percent area coverage Printing jobs with fewer than five pages Printing short edge feed Printing transparencies card stock or other specialty media For more information on supply capacities go to www xerox com office 5550supplies Phaser 5550 Printer 7 3 Moving and Repacking the Printer Moving and Repacking the Printer This topic includes m Precautions for Moving the Printer on page 7 4 m Moving the Printer Within the Office on page 7 4 m Preparing the Printer for Shipment on page 7 5 For safety information see User Safety on page 1 1 Precautions for Moving the Printer Warning Follow these guidelines to avoid injuring yourself or damaging the printer m Always use two people to lift the printer m Always turn off the printer using the power switch and unplug all cables and cords m Always lift the printer from the designated lift points m Do not place any food or liquids on the printer m Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the warranty service agreement or Total Satisfaction Guarantee m Damage to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Covera
120. ompts you that the tray is empty and must be refilled Tray Sequence You can specify the sequence the printer uses to select trays containing the correct paper type and size for a print job When a tray runs out of the correct paper during printing the printer selects the next tray in the sequence containing the correct paper type and size to continue printing the job For example if the tray sequence is set to 6 2 4 the printer selects paper from Tray 6 to print a job If Tray 6 does not contain the requested paper or runs out of paper while printing the printer selects Tray 2 If neither Tray 6 or Tray 2 contain the requested paper or is out of paper then Tray 4 is selected You can specify the tray sequence by two different methods m The printer s control panel m CentreWare IS Phaser 5550 Printer 5 6 Printer Settings Using the Control Panel To specify the tray sequence 1 On the control panel select Printer Setup and then press the OK button Select Paper Handling Setup and then press the OK button Select Tray Sequence and then press the OK button Scroll to the desired tray sequence If you want to turn off tray switching select Off momm Press the OK button to save the changes Using CentreWare IS To specify the tray sequence Launch your web browser Enter your printer s IP address in the browser s Address field Select Properties Select the General folder on the left navigation panel
121. on Administrators and then click the Add button Type the 32 bit client s login name and then click OK To install from a 32 Bit Client er eS a 10 11 12 Insert the Software and Documentation CD ROM and close the installer window Open My Network Places and then browse to the 64 bit system Double click on Printers and Faxes Select File and then select Server Properties from the drop down list On the Drivers tab click the Add button Click Next select Have Disk and then click OK Browse to the 32 bit driver on the Software and Documentation CD ROM and open the Windows folder Open the appropriate language folder select the inf file and then click OK Choose your Printer and then click Next Select Intel Box for Windows XP and then click Next Click Finish In the My Network Places dialog box double click the 64 bit system and then select Yes Phaser 5550 Printer 3 17 Windows 2000 or Later Windows 2000 or Later Troubleshooting Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start click Control Panel and then Taskbar and Start Menu Select the Start Menu tab and then select Classic Start menu Click OK This Troubleshooting section assumes you have completed the following tasks m Loaded a Phaser printer PCL or PostScript printer driver m Printed and kept a current copy of the Configuration page
122. ontact your local reseller or go to www xerox com office 5550supplies Guidelines for Labels m Do not use vinyl labels m Do not use any labels on a sheet where items are missing it may damage printer components m Store unused labels flat in their original packaging Leave the product inside the original packaging until ready to use Return any unused product to the original packaging and reseal it for protection m Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer m Rotate stock frequently Long periods of storage in extreme conditions can cause the labels to curl and jam the printer m Print only on one side of the sheet of labels Printing Labels If your application has a setting for labels use it as a template Labels can be printed from any tray 1 Insert the labels into a tray Tray 1 MPT m Insert the label sheets long edge feed recommended and facedown into Tray 1 MPT Place the top of the page toward the front of the printer 5550 146 Phaser 5550 Printer 4 43 Printing on Specialty Media Trays 2 5 m Insert the label sheets long edge feed recommended and faceup into Tray 2 5 Place the top of the page toward the front of the printer 5550 260 Tray 6 m Insert the label sheets long edge feed and facedown into Tray 6 Place the
123. open the Utilities folder Confirm that the first drop down menu is set to Bonjour Rendezvous Select the printer in the window Select Xerox from the list of manufacturers in the lower drop down menu Select the appropriate printer model from the list of available devices Click the Add button Seem See also Online Support Assistant at www xerox com office 5550support USB Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive m Open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 2 Click the Add button 3 Select USB from the drop down menu Phaser 5550 Printer 3 20 Sms Macintosh OS X Version 10 3 and Higher Select the printer in the window Select Xerox from the manufacturers in the drop down menu Select the appropriate printer configuration from the list of available printers Click the Add button LPD LPR Connection To install the printer driver from the Software and Documentation CD ROM 1 2 Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software Once installation is complete open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utiliti
124. or 5 5550 143 Note Do not load paper above the fill line inside the tray 3 Adjust the paper guides to the size of the transparencies 4 If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select Transparency and then press the OK button C Select the paper size and then press the OK button to save your selection 5 In the printer driver select either Transparency as the paper type or the tray you loaded as the paper source Phaser 5550 Printer 4 37 Printing on Specialty Media Printing Envelopes This topic includes m Guidelines for Envelopes on page 4 38 m Printing Envelopes from Tray 1 MPT on page 4 39 m Printing Envelopes from the Optional Envelope Tray on page 4 40 Guidelines for Envelopes Buying and Storing Envelopes m Use only paper envelopes specified in the Supported Papers table Successful envelope printing is highly dependent on the quality and construction of the envelopes Use envelopes made specifically for laser printers m tis recommended that you maintain constant temperatures and relative humidity m Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during pri
125. ove Down button Click the OK button Mac OS X version 10 3 and higher In the Print dialog box select Print With from the Job Types drop down list Enter a four digit number ranging from 0000 through 9999 in the Numeric Password field and click the Set button Select a personal saved or shared saved job from the list on the left to be printed with the current job and then click the Move Right button To change the order of the jobs to be printed select a job to be moved in the list on the right and then click the Move Up or Move Down button Note Print With jobs are not available for AppleTalk or USB connected printers Phaser 5550 Printer 4 67 Advanced Options Printing or Deleting Secure Print Jobs To print or delete a secure print job specify the four digit password on the control panel 1 Select Walk Up Features and then press the OK button 2 Select Secure Print Jobs and then press the OK button 3 Scroll to your User Name and then press the OK button 4 Scroll to the correct number for the first digit of the numeric password and then press the OK button to accept that digit 5b Repeat Step 4 for the second third and fourth digits Note If you enter less than four digits in the driver s Password field enter zeros before your password so that there are four digits displayed on the control panel For example if you entered 222 in the driver enter 0222 on the control panel U
126. pic includes Scaling on page 4 60 Printing Separator Pages on page 4 56 Printing Multiple Pages to a Single Sheet N Up on page 4 57 Printing Booklets on page 4 58 Printing Negative and Mirror Images on page 4 59 Printing Edge To Edge on page 4 61 Printing Watermarks on page 4 62 Printing Cover Pages on page 4 63 Job Completion Notification on page 4 64 Printing or Deleting Secure Personal Proof and Saved Print Jobs on page 4 65 Printing Separator Pages A separator a divider page or slipsheet can be inserted after a print job between copies of a print job or between individual pages of a print job Specify the tray to use as the source for the separator pages To specify separators in a supported driver Operating System Steps Windows 2000 or later 1 Select the Paper Output tab Click the button to the right of the Paper summary and select Separators from the drop down list Select the separator option and tray to use from the Separators dialog box Mac OS X version 10 3 1 and higher In the Print dialog box select Printer Features from the drop down list Under Paper Feed Options select Last Page Paper Source drop down list and then select the tray to use for the separator Phaser 5550 Printer 4 56 Advanced Options Printing Multiple Pages to a Single Sheet N Up When printing a multiple page document you can print more than one page on a single sheet of paper Print
127. print Print the Menu Map to see other information pages available for printing Note You can also print information pages from CentreWare Internet Services IS and from the printer driver Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions To print the sample pages 1 On the control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select the desired sample page and then press the OK button to print Phaser 5550 Printer 2 9 Fonts Fonts This topic includes m Types of Fonts on page 2 10 m Downloading Fonts on page 2 10 m Printing Font Samples on page 2 11 Types of Fonts Your printer uses the following types of fonts m Resident fonts m Fonts downloaded into printer RAM hard drive or flash memory m Fonts downloaded with your print job from the application Adobe Type Manager ATM software enables your computer to display these fonts on your computer screen as they will appear in your prints If you do not have ATM on your computer 1 Install it from the Software and Documentation CD ROM 2 Install the printer s screen fonts for your computer from the ATM folder Downloading Fonts To supplement the resident fonts which are always available for printing you can download fonts from your computer to the printer s memory or to the printer s hard drive or flash memory Downloading fonts
128. processing time The computer download time and printer processing time are affected by several factors including Printer memory Connection type network parallel or USB Network operating system Printer configuration File size and type of graphics Computer speed Note Additional printer memory RAM may improve overall printer functions but will not increase the pages per minute ppm ability of the printer See also Print Quality Problems on page 6 58 Selecting Printing Preferences Windows Printer preferences control all of your print jobs unless you override them specifically for a job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings To select printer preferences 1 Select one of the following options m Windows 2000 Windows Server 2003 and Windows Vista Click Start select Settings and then click Printers m Windows XP Click Start and then select Printers and Faxes 2 Inthe Printers folder right click the icon for your printer Phaser 5550 Printer 4 31 Selecting Printing Options From the pop up menu select Printing Preferences or Properties Make selections on the driver tabs and then click the OK button to save your selections Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help Selecting Options for an Individual Job Windows If you w
129. put Options lseeeeeleeee I ee 5 3 Accessing the Startup Page sseseeeeeeee eens 5 4 Accessing Load Paper Timeout 0 0 cece eee eee 5 5 Selecting Tray Settings 0 0 ee cent II 5 6 Changing Printer Language 20 eee eee ees 5 8 Printer Securty 38 uode eer e ree e a Pik ved eee Rom eee ed eee eee 5 9 Selecting Administrative Settings 0 0 0 cee ec ce eee 5 9 Selecting Printing Security Settings 0 0 0 0 cee eee eee 5 10 Configuring HTTPS we jess eee legt REY RR ee ee 5 10 Managing Certificate Ses css isane ried uaia eaa a a E EE ENE E EE 5 10 Configuring 802 IX i5 isa eee DR OR E PR CLR ER ERR Ra ed 5 11 Locking the Control Panel Menus 0 0 ce eee eee 5 11 Analyzing Printer Usage crise prae teet Pre me Speed dou eue d pas oe 5 12 Job Accounting sss clik ue Re Ga Wee QUE ENAG E m RR OR RS 5 12 Usage Profile Reports oses ccce cieee ae iaa ia nett eens 5 13 MailinX Alerts lt 3 ists eneen ana a e UD a ee AENEA 5 14 Xerox Usage Analysis Tool leeseleeeee eh 5 14 Phaser 5550 Printer lv 6 Troubleshooting Automatic Diagnostic Tools 0 0 enn tent e en eae 6 2 PhaserSMART Technical Support 00 0c cece eee eee eee 6 2 Printing Scout Alerts oss seed estes qe rat ene eld ea ee 6 2 Clearing Paper Jams onze de nated eee ete eoe pace doe et bee P dees 6 3 Jam atA cT 6 4 Jat o TENE a e E e RR ue aptat EESE pa die sede o put amp 6 6 Ja
130. r category 5 RJ 45 cables are required One cable for each device If you are connecting to one or more computers with a hub connect the computer to the hub with one cable and then connect the printer to the hub with the second cable Connect to any port on the hub except the uplink port See also Configuring the Network Address on page 3 5 Available Printer Drivers on page 3 12 Phaser 5550 Printer 3 3 Choosing a Connection Method Connecting via USB If you are connecting to one computer a USB connection offers fast data speeds However a USB connection is not as fast as an Ethernet connection To use USB PC users must have Windows 2000 XP Server 2003 or newer Macintosh users must use Mac OS X version 10 3 and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB 1 x or 2 0 cable for your connection 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the other end of the USB cable to the computer See also Available Printer Drivers on page 3 12 Connecting via Parallel A Parallel cable connection can also be used for connecting to one computer This type of connection provides the slowest data speeds Parallel connection requires a standard to high density Parallel printer cable 36 pin high density 1284 C male to 36 pin low density 1284 B m
131. r type and size on the control panel to match the paper that you loaded If you fail to do this print quality problems or jams can occur and the fuser can be damaged 5550 123 Phaser 5550 Printer 4 9 er Tray 1 MPT L y f j y the paper guides to the siz Adjust 2 Phaser 5550 Printer 4 10 Loading Paper 3 Fan the paper to release sheets that may stick together 5550 251 4 Insert the paper into the tray either long edge feed or short edge feed If necessary adjust the paper guides to the size of the paper Long Edge Feed m Recommended for Letter A4 B5 JIS large US Postcard envelopes and many custom sizes of paper m Do not load paper above the fill line 5550 100 m Place the side to be printed facedown Phaser 5550 Printer 4 1 Loading Paper m Place pre punched paper with the holes entering the printer last m Place the letterhead or top of the page toward the front of the printer 5550 126 Short Edge Feed m Place Letter Legal Statement Tabloid A3 A4 A5 US Folio B4 JIS B5 JIS B6 JIS and small US Postcard paper short edge feed in Tray 1 MPT 5550 101 m Place the side to be printed facedown Phaser 5550 Printer 4 12 Loading Paper m Place pre punched paper with the holes toward the back of the printer m Place letterhead or the top of the page to enter the printer last 5550 138 5
132. r Output tab 2 Select Hole Punch or the number of holes in the Hole Punch drop down list Mac OS X version 10 3 1 In the Print dialog box select Finishing Options from the and higher driver drop down list 2 Select the number of holes under Hole Punching Setting the Default Hole Punching Option The default hole punching option is selected through the control panel or through CentreWare IS Control Panel To set the default hole punching option on the control panel 1 Onthe control panel select Printer Setup and then press the OK button 2 Select Paper Handling Setup and then press the OK button 3 Select Punch and then press the OK button to toggle it on or off 4 If you have a 2 hole and 4 hole punch then set Punch Holes to 2 Holes or 4 Holes CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties In the left navigation tree expand General and then click Printer Defaults Select On or Off in the Punch drop down menu Select the desired number of holes in the Punch Holes drop down menu Click the Save Changes button MMRBIEIMO Phaser 5550 Printer 4 54 Using the Hole Puncher Emptying the Punch Waste Box 1 Open Door G 2 Remove the Punch Waste Box and empty the contents 5550 097 5550 099 4 Close Door G Phaser 5550 Printer 4 55 Advanced Options Advanced Options This to
133. ray 7 Click Save Changes at the bottom of the screen Phaser 5550 Printer 5 5 Printer Settings Selecting Tray Settings Tray Switching When a tray runs out of paper tray switching enables the printer to switch between trays when the trays contain the same paper type and size Tray switching is controlled by the printer driver control panel or CentreWare IS If a specific tray is selected in the driver or application tray switching is turned off When you select the Let printer select which tray to print from option in the printer driver the printer selects the tray and switches to another tray when one tray is empty Note If you use the printer driver to specify a tray to use for your print job tray switching is disabled for that job If the tray becomes empty during printing the control panel prompts you to load paper in that tray even if another tray contains the correct paper type and size for the job Tray 1 MPT Tray 2 and Tray 3 are standard features of the Phaser 5550 printer Additional paper feeders can be purchased m 1000 Sheet Feeder Trays 4 and 5 m 2000 Sheet Feeder Tray 6 Tray Switching Settings m If tray switching is enabled and a tray runs out of paper while printing then the printer selects another tray containing the same paper type size and feed direction to continue printing the job m If tray switching is disabled and a tray runs out of paper while printing then the control panel pr
134. rinting Operating System Steps Windows Vista 1 Select the Paper Output tab Windows 2000 2 Select 2 Sided Print under 2 Sided Printing Windows XP or Windows Server 2003 Mac OS X version 1 In the Print dialog box select Duplex 10 3 and higher 2 Select Print on Both Sides 3 Click the Binding icon that matches the edge to bind See also Loading Paper in Tray 1 MPT for 2 Sided Printing on page 4 20 Loading Paper in Trays 2 5 for 2 Sided Printing on page 4 24 Loading Paper in Tray 6 for 2 Sided Printing on page 4 27 Phaser 5550 Printer 4 34 Printing on Specialty Media Printing on Specialty Media This section includes Printing Transparencies on page 4 35 Printing Envelopes on page 4 38 Printing Postcards on page 4 41 Printing Labels on page 4 43 Printing Transparencies This topic includes m Guidelines for Transparencies on page 4 35 m Printing Transparencies from Tray 1 MPT or Tray 6 on page 4 35 m Printing Transparencies from Trays 2 5 on page 4 36 Transparencies can be printed from any tray They should be printed on one side only To order Xerox supplies contact your local reseller or go to www xerox com office 5550supplies Guidelines for Transparencies m Remove all paper before loading transparencies in the tray m Do not load transparencies above the fill line it may cause the printer to jam m Handle transparencies by the edges using both hands to avoid fingerprints and
135. rs on page 3 12 Windows 2000 or Later on page 3 13 Macintosh OS X Version 10 3 and Higher on page 3 20 UNIX Linux on page 3 24 IPv6 on page 3 26 This chapter provides basic information about setting up and connecting to your printer Note For information about setting up and connecting to your printer on an IPv6 network see IPv6 on page 3 26 Phaser 5550 Printer 3 1 Overview of Network Setup and Configuration Overview of Network Setup and Configuration To set up and configure the network 1 2 3 4 Connect the printer to the network using the recommended hardware and cables Turn on the printer and the computer Print the Configuration page and keep it for referencing network settings Install the driver software on the computer from the Software and Documentation CD ROM For information on driver installation see the section in this chapter for the specific operating system you are using Configure the printer s TCP IP address which is required to identify the printer on the network m Windows operating systems Run the Installer on the Software and Documentation CD ROM to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the control panel m Macintosh systems Manually set the printer s TCP IP address on the control panel Print a Configuration page to verify the new settings Note If the Softwar
136. s the part of the address after the prefix The printer uses the Interface ID when assigning both the Link Local address and automatic addresses that use router supplied prefix es It is not used in addresses supplied by DHCPv6 Link Local addresses are used by nodes to communicate with other nodes on the same local network There are two options to set the Interface ID m The default is to have the Interface ID automatically computed from the MAC address associated with the interface The ID is different for each device This is the recommended method for setting the Interface ID m The other option is to manually set the interface ID The Interface ID must be 64 bits 8 bytes in length and must not contain special characters other than colons or valid hexadecimal digits 0 through 9 a through f or A through F Note If you change the Interface ID you will be prompted to reset the printer before the changes take effect The Interface ID can only be set in CentreWare IS Using CentreWare IS To set the Interface ID using CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field Click Properties Select the Protocols folder on the left navigation panel and then click TCP IP Click the TCP IP v6 button Do one of the following m Select User Interface ID from MAC address m Select Use this Interface ID 7T Click the Save Changes button at the bottom of the page Pese Phas
137. se the Back button to return to a previous digit 6 If you submitted more than one secure print job with that password select the desired job or select All of Them and then press the OK button 7T Select Print and Delete or Delete and then press the OK button to print or delete the job Printing or Deleting Personal Print Jobs To print or delete a personal print job select your user name on the control panel 1 Select Walk Up Features and then press the OK button 2 Select Personal Print Jobs and then press the OK button 3 Select your User Name and then press the OK button 4 Select Print and Delete or Delete and then press the OK button to print or delete all of your personal print jobs Printing or Deleting Proof and Saved Print Jobs To print a saved print job print the remaining copies of a proof print job or delete a saved or proof print job select the job name on the control panel 1 Select Walk Up Features and then press the OK button 2 Select Proof Print Jobs or Saved Print Jobs and then press the OK button 3 Select your job name and then press the OK button 4 Select Print and Delete for proof prints Print and Save for saved prints or Delete and then press the OK button 5 If you are printing scroll to the desired number of copies and then press the OK button to print the job Phaser 5550 Printer 4 68 Advanced Options Printing or Deleting Personal Saved Jobs To print or dele
138. send email to the system administrator and others under the following conditions m When printer errors warnings and alerts occur m When the printer requires attention for example when service is required or supplies need to be replenished m When a reply to a CentreWare IS Remote Internet Printing message is desired For more information about CentreWare IS Remote Internet printing click the Help button in CentreWare IS to go to CentreWare IS Online Help Three designated users can receive messages m SysAdmin H Service m Key Printer messages reporting errors alerts and warnings can be individually assigned to any of these users You can customize the message text and the subject line in the Status Notification messages Status Notification is supplied by the printer s Simple Mail Transfer Protocol SMTP client Setting Up CentreWare IS Status Notification To set up status notification using CentreWare IS 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field 3 Click Properties 4 On the left navigation panel select Mail Alerts Follow the instructions on the page to select mail alert options 5 Click the Save Changes button at the bottom of the screen For complete information about CentreWare IS Status Notification click the Help button in CentreWare IS to go to CentreWare IS Online Help Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client s
139. solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Go to www phaserSMART com 2 Enter your printer s IP address in the browser address window If you have other questions or problems click the appropriate PhaserSMART Technical Support topic to continue PrintingScout Alerts PrintingScout is a tool that is installed with your Windows printer driver It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays a message on your computer screen to let you know that the printer needs attention The message also explains how to fix the problem Note PrintingScout is available from the Windows printer driver for printer connected to the network via TCP IP Phaser 5550 Printer 6 2 Clearing Paper Jams Clearing Paper Jams This topic includes Jam at A on page 6 4 Jam at B on page 6 6 Jam at B and C on page 6 8 Jam at C on page 6 12 Jam at D on page 6 15 Jam at D and A on page 6 16 Jam at E on page 6 19 Jam at F on page 6 22 Jam at G on page 6 23 Jam at H on page 6 25 Jam at the Stacker Upper Tray on page 6 26 Paper Size Jam in Tray 1 MPT on page 6 27 Paper Size Jam in Trays 2 5 on page 6 30 Paper Size Jam in Tray 6 on page 6 33 Jam at Tray 2 3 4 or 5 on page 6 36 Jam at Tray 1 MPT on page 6 38 Jam at Tray 2 an
140. te a personal saved print job select the job name on the control panel 1 2 3 4 Select Walk Up Features and then press the OK button Select Personal Saved Jobs and then press the OK button Select your job name and then press the OK button Scroll to the correct number for the first digit of the numeric password and then press the OK button to accept that digit Repeat Step 4 for the second third and fourth digits Note If you enter less than four digits in the driver s Password field enter zeros before your password so that there are four digits displayed on the control panel For example if you entered 222 in the driver enter 0222 on the control panel Use the Back button to return to a previous digit Select the desired job and then press the OK button Select Print and Save or Delete and then press the OK button to print or delete the job Phaser 5550 Printer 4 69 Managing Your Printer This chapter includes m Printer Settings on page 5 2 m Printer Security on page 5 9 m Analyzing Printer Usage on page 5 12 See also Printer Management Software on page 3 10 Phaser 5550 Printer 5 1 Printer Settings Printer Settings This topic includes Accessing Power Saver on page 5 2 Selecting Output Options on page 5 3 Accessing the Startup Page on page 5 4 Accessing Load Paper Timeout on page 5 5 Selecting Tray Settings on page 5 6 Changing Printer Language on page 5 8 Accessing Power Saver
141. ten each tray is used 5 13 printing cover pages 4 63 selection 5 7 Trays 2 5 loading for 2 sided printing 4 24 loading for single sided printing 4 13 troubleshooting Mac OS X version 10 3 and higher 3 23 Macintosh networking 3 23 Mac OS X versions 10 3 and higher 3 23 PhaserSMART 2 12 print quality problems using CentreWare IS 3 10 technical support 2 12 using CentreWare Web 3 11 Windows 2000 or later 3 18 two sided printing selecting 4 34 Index U unacceptable media types 4 3 Unix networking quick install 3 24 unsupported paper damage 4 2 Usage Analysis Tool 5 14 usage patterns 7 3 usage profile reports 5 13 USB 3 4 using the printer analyzing printer usage 5 12 using unsupported paper 4 2 V verifying settings Windows 2000 or later 3 18 W Warmup Mode 5 2 warning messages 6 70 warning symbols 1 7 watermarks 4 62 web links information 2 12 Windows install printer drivers for Windows 2000 or later 3 13 printing options 4 32 selecting printing options for an individual job 4 32 Xerox Support Centre 2 13 Windows networking adding the printer Windows 2000 or later 3 14 configuring the printer Windows 2000 or later 3 16 creating an IPP printer Windows 2000 or later 3 16 Microsoft IPP Port 3 16 Microsoft TCP IP protocol Windows 2000 or later 3 14 obtaining the printer s network path Windows 2000 or later 3 16 other methods installation Windows 2000 or later 3 13 pr
142. tension cord 1 2 F features printer configurations 2 5 fonts downloading 2 10 printing a list from CentreWare IS 2 11 printing a list from the control panel 2 11 printing font samples 2 11 supplement resident fonts 2 10 Index G getting help technical support 2 12 ground connection terminal 1 2 guidelines envelopes 4 38 labels 4 43 moving the printer 7 4 paper storage 4 3 postcards 4 41 printing envelopes 4 38 supported papers 4 2 transparencies 4 35 H hard drive printer option 2 6 hardware failures 6 70 help resources 2 12 Help button in driver 4 32 Help button on control panel 6 69 hole puncher 4 54 emptying punch waste box 4 55 using 4 54 HTTPS configuring 5 10 information about your printer 2 12 information pages 2 12 Installation Guide 2 12 on control panel 2 8 PhaserSMART 2 12 printer management tools 2 12 Quick Use Guide 2 12 resources 2 12 technical support 2 12 video tutorials 2 12 web links 2 12 information pages 2 8 2 9 Menu Map 2 9 Paper Tips page 4 4 printing 2 9 Phaser 5550 Printer Index 3 installing printer drivers Mac OS X version 10 4 3 21 Windows 2000 or later 3 13 IP address changing or modifying using CentreWare IS 3 9 dynamically setting 3 6 setting automatically Windows only 3 5 setting manually 3 8 IPv6 3 26 automatic address assignment 3 28 enabling 3 26 setting the Interface ID 3 27 job accounting 5 12 C
143. ters double click Add Printer to launch the Add Printer Wizard and then click Next m Windows XP or Windows Server 2003 Click Printers and Faxes Double click Add Printer to launch the Add Printer Wizard and then click Next 3 Click the Local Printer button and then click Next 4 Click the Create a New Port button 5 Select Standard TCP IP Port from the New Port Type drop down menu and then click Next 6 Click Next 7 Enter the IP Address of the printer you want to use in the Printer Name or IP Address edit box Click Next 8 Select one of these options m Click Finish in the Confirmation window if the data is correct m Click the Back button to correct the data if it is incorrect and then click Finish in the Confirmation window Phaser 5550 Printer 3 14 Windows 2000 or Later Configuring the Printer To configure the printer 1 Insert the Software and Documentation CD ROM into the computer s CD ROM drive and click Have Disk 2 Click the Browse button and then select the directory which contains the Windows 2000 or Windows XP drivers 3 Select the INF file and then click Open 4 Verify that the path and filename are correct and then click OK 5 Enter a name for the printer and select whether you want that printer to be the default Click Next 6 Select one of these options m Ifthe printer is not shared click Next m If the printer is shared enter a Share Name check the Share box and then
144. to 32 Bit Client Installation lessen 3 17 Windows 2000 or Later Troubleshooting 0 cece eee eee eee 3 18 Macintosh OS X Version 10 3 and Higher 0 2 0 eee 3 20 Macintosh OS X Version 10 3 00000 ccc cece eee eee eee 3 20 Macintosh OS X Version 10 4 0 00000 cece eee eee eens 3 21 Macintosh Troubleshooting Mac OS X Version 10 3 and Higher 3 23 UNIX Ein xX ei trt me obruere rere e dee ee 3 24 Quick Install Steps i oder RR eee e 9 P goa 3 24 Phaser 5550 Printer ii Contents IPVO TT 3 26 Enabling IPVO eer bia aae eie Paige docta pee ded a s 3 26 Setting the Interface ID i coss scere ee haw eme tb a ds 3 27 Automatic Address Assignment llle 3 28 DH GCPYO ios ed aio he ege RE ERR IER tpe Eos vac wees anie accus 3 29 Manual Address Assignment lseeleeeee e 3 30 Address Precedence eos e pese Rc re eh er oer ier poe Ox deiode 3 3 4 Printing Basics Supported Paper and Media llle 4 2 Paper Usage Guidelines 0 0 0 cece eee cece e 4 2 Paper that May Damage Your Printer 2 0 0 eese 4 3 Paper Storage Guidelines 0 0 0 ccc ccc cee en 4 3 Supported Paper Sizes and Weights 0 0 0 c eee cece eee eee 4 4 cUm 4 7 Loading Papet i12suel bes guido REESE AERE reso REY ERR Een ke RE 4 9 Loading Paper in Tray 1 MPT for Single Sided Printing 4 9 Loading Paper in Trays 2 5 for Si
145. to be printed first page 1 facedown Place pre punched paper with the holes toward the front of the tray m Place letterhead or top of the page toward the right side of the tray 5550 135 If necessary adjust the paper guides to the size of the paper Adjust the paper guides according to the paper size and feed direction long edge feed or short edge feed Labels inside the paper tray provide additional information for loading paper according to size and feed direction 5550 132 Phaser 5550 Printer 4 26 Loading Paper 5 Push the tray completely into the printer 5550 032 6 If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select the paper type and then press the OK button C Select the paper size and then press the OK button to save your selection 7T Inthe printer driver select either the paper type or the tray you loaded as the paper source Loading Paper in Tray 6 for 2 Sided Printing Use Tray 6 as a high capacity feeder for 2 sided printing of Letter A4 Executive and B5 JIS paper Paper can only be loaded long edge feed in Tray 6 1 Pull out the tray 5550 112 Phaser 5550 Printer 4 27 Loading Paper 2 Ifloading paper with a different width or length adjust the width and length guid
146. top of the page toward the front of the tray 5550 259 Adjust the paper guides to the size of the label sheets If prompted on the control panel press the OK button to accept the paper size and type that are shown If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select Labels and then press the OK button C Select the paper size and then press the OK button to save your selection In the printer driver select either Labels or the tray you loaded as the paper source Phaser 5550 Printer 4 44 Printing on Custom Size Paper Printing on Custom Size Paper This topic includes m Guidelines on page 4 45 m Printing Custom Size Paper on page 4 46 Guidelines Print custom size paper within the following ranges from the trays listed Input Tray Tray 1 MPT Trays 2 5 Envelope Tray Short Edge 89 297 mm 140 297 mm 98 162 mm 8 5 11 70 in b 50 11 70 in 3 87 6 38 in Long Edge 98 432 mm 182 432 mm 148 241 mm 3 87 17 0 in 7 16 17 0 in 5 82 9 50 in Output Tray Standard Output Tray Stacker Upper Tray Stacker Lower Tray Short Edge 89 297 mm 182 297 mm 182 297 mm 3 5 11 70 in 7 16 11 70 in 7 16 11 70 in Long Edge 98 432 mm 182 432 mm 210 432 mm 3 87 17 0 in 7 16 17 0 in 8 27 17
147. ttings and then click Printers Double click Add Printer to launch the Microsoft Add Printer Wizard Select Network Printer and then click Next When prompted for URL Windows 2000 Windows XP enter the printer s URL in the following format http printer ip address ipp Note Substitute your printer s IP address or DNS name for printer ip address Click Next Configuring the Printer To configure the printer 1 Insert the Software and Documentation CD ROM into the computer s CD ROM drive and click Have Disk Click the Browse button and then select the directory which contains the Windows 2000 or Windows XP drivers Select the INF file and then click Open Verify that the path and filename are correct and then click OK Enter a name for the printer and select whether you want that printer to be the default Click Next Select one of these options m Ifthe printer is not shared click Next m If the printer is shared enter a Share Name check the Share box and then click Next Click Next Phaser 5550 Printer 3 16 Windows 2000 or Later Windows 64 Bit Server to 32 Bit Client Installation To install from a 64 Bit Server in Windows XP and Windows Server 2003 1s PPP Locate and install the 64 bit Windows driver from the Software and Documentation CD ROM Right click on My Computer and then select Manage Expand Local Users and Groups and then double click the Groups folder Double click
148. turned on or reset The factory default is Off You can turn on automatic printing of the Startup Page or print it from the Information Pages menu To turn on off the Startup Page use either m The printer s control panel m CentreWare IS Using the Control Panel To turn on off the Startup Page 1 Select Printer Setup and then press the OK button 2 Select Printer Controls and then press the OK button The Startup Page is highlighted The end of the line displays the setting On or Off 3 Press the OK button to change the setting Using CentreWare IS To turn on off the automatic printing of the Startup Page Launch your web browser Enter your printer s IP address in the browser s Address field Select Properties Select the General folder on the left navigation panel Select Printer Defaults Select Off or On from the Printer Startup Page drop down list to change the setting Pa eS he Click Save Changes at the bottom of the page Printing the Startup Page Using the Control Panel To print the Startup Page 1 Select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Startup Page and then press the OK button to print Phaser 5550 Printer 5 4 Printer Settings Accessing Load Paper Timeout When your print job is formatted for a type or size of paper that is not loaded in the printer the printer s control panel displays a message requesting you to l
149. upplies usage data such as toner or ink By tracking supplies usage you can order supplies before they reach their end of life Media and tray information such as how often prints are made on paper compared to transparencies and how often each tray is used Job characteristics such as size and timing of jobs To set up usage profile reporting oP p 6 Launch your web browser Enter the printer s IP address in the browser s Address field Select Jobs On the left navigation panel select Usage Profile Reports Click the Usage Profile Properties link Follow the instructions on the page to set up reports Click the Save Changes button at the bottom of the screen For complete information about usage profile reporting including descriptions of each field in the report click the Help button in CentreWare IS to go to CentreWare IS Online Help Using CentreWare IS To send a usage profile report using CentreWare IS 1 mm Enter the printer s IP address in your browser s Address field Click Jobs On the left navigation panel select Usage Profile Reports Enter the desired email address in the Send to Specific Address field Click the Send Usage Profile Report button Note To send usage profile reports using email MaiLinX must be properly set up See Printer Security on page 5 9 Phaser 5550 Printer 5 13 Analyzing Printer Usage MaiLinX Alerts MaiLinX alerts enable the printer to automatically
150. upport Centre The Xerox Support Centre is a utility that is installed during printer driver installation It is available for printers with Windows 2000 and later or Mac OS X version 10 3 and higher The Xerox Support Centre appears on the desktop for Windows printers or is placed in the Mac OS X dock It provides a central location for accessing the following information User manuals and video tutorials Solutions to troubleshooting problems Printer and supplies status Supplies ordering and recycling Answers to frequently asked questions Default printer driver settings Windows only To start the Xerox Support Centre utility 1 Select one of the following options m Windows Double click the Xerox Support Centre icon XE RAX on your desktop uy m Macintosh Click the Xerox Support Centre icon in the dock 2 Select your printer from the Select Printer drop down list Xerox Support Centre See also Using the Xerox Support Centre tutorial at www xerox com office 5550support Note If you have a USB or parallel connection some of the status information is not available You must have an Internet connection to view manuals and videos on the website Phaser 5550 Printer 2 13 Network Basics This chapter includes Overview of Network Setup and Configuration on page 3 2 Choosing a Connection Method on page 3 3 Configuring the Network Address on page 3 5 Printer Management Software on page 3 10 Available Printer Drive
151. utton C Select the paper size and then press the OK button to save your selection In the printer driver select either the paper type or Tray 1 MPT as the paper source Phaser 5550 Printer 4 23 Loading Paper Loading Paper in Trays 2 5 for 2 Sided Printing Use Trays 2 5 for 2 sided printing of all standard paper sizes except postcards B6 JIS and envelopes and custom paper smaller than 140 mm 5 5 in in width or 182 mm 7 16 in in height Caution If you change the type of paper in a tray you must change the paper type on the control panel to match the paper that you loaded If you fail to do this print quality problems can occur and the fuser can be damaged 5550 123 1 Pull out the tray 5550 156 5550 251 Phaser 5550 Printer 4 24 Loading Paper 3 Insert paper into the tray either long edge feed or short edge feed 5550 129 Long Edge Feed Recommended for Letter Executive A4 B5 JIS and many custom sizes of paper Place the side to be printed first page 1 facedown Place pre punched paper with the holes toward the left side of the tray Place letterhead or the top of the page toward the front of the tray 5550 134 Phaser 5550 Printer 4 25 Loading Paper Short Edge Feed m Place Letter Legal Tabloid A3 A5 A4 B4 JIS BS JIS US Folio Statement and some custom sizes of paper short edge feed into the tray m Place the side
152. velope with the flap entering the printer first 5550 144 5550 145 Short Edge Feed C4 and Some Custom Long Edge Feed All Other Sizes Sizes Adjust the paper guides to the size of the envelopes If prompted on the control panel press the OK button to accept the envelope size that is highlighted If you have changed the paper size or type do the following a Select Change setup and then press the OK button b Select Envelope and then press the OK button C Select the paper size and then press the OK button to save your selection In the printer driver select Envelope as the paper type or Tray 1 MPT as the paper source Phaser 5550 Printer 4 39 Printing on Specialty Media Printing Envelopes from the Optional Envelope Tray Caution Insert the Envelope Tray in the slot for Tray 2 only Inserting the Envelope Tray in any other tray slot will damage it Auto Sense should never be selected in the Tray 2 size menu when the Envelope Tray is in the printer because it does not auto sense any size 1 Insert the envelopes in the Envelope Tray m Place Monarch 10 A6 C5 DL Large US Postcard and custom sized envelopes long edge feed in the tray m Place the side to be printed faceup m Place the envelope with the flap entering the printer first left side of tray 5550 203 2 Adjust the paper guides to the size of the envelopes 3 If prompted on the control panel press the OK button to accept the paper s
153. vers you can Create a watermark Edit an existing watermark s text color location and angle Place a watermark on either the first page or every page in a document Print the watermark in the background Print the text of the watermark as an outline instead of filled text Note Not all applications support watermark printing To select create and edit watermarks using a supported Windows driver Operating System Steps Windows 2000 or later 1 Select the Layout Watermark tab m Touse an existing watermark select it from the Watermarks drop down list m To modify the watermark click the Edit button to display the Watermark Editor dialog box m Tocreate a new watermark select New and then use the Watermark Editor dialog box 2 In the Watermarks drop down list for Options m Selectto print the watermark in the foreground or background or to blend it with the job m Select to print the watermark on all pages or only on the first page Phaser 5550 Printer 4 62 Advanced Options Printing Cover Pages A cover page is the first or last page of a document The printer enables you to choose a different paper source for the cover page than for the body of a document For instance use your company letterhead for the first page of a document or use card stock for the first and last pages of a report Use any applicable paper tray as the source for printing cover pages Verify that the cover page is the s
154. wing list of networked printers 3 10 CentreWare Web 3 11 certificates managing 5 10 change load paper timeout 5 5 using CentreWare IS 5 5 Phaser 5550 Printer Index 1 change paper type 4 0 4 13 4 20 4 24 changing printer language 5 8 changing the IP address using CentreWare IS 3 9 choosing a network connection 3 3 cleaning printer 7 2 printer exterior 7 2 printer interior 7 2 configuring 802 1X 5 11 HTTPS 5 10 configuring the network address 3 5 configuring the printer Windows 2000 or later 3 15 connection Ethernet 3 3 parallel 3 4 USB 3 4 consumables 7 3 control panel 2 7 change paper type 4 9 4 20 4 24 display 2 8 error and warning messages 6 70 features and layout 2 7 Help button 6 69 information pages 2 9 layout 2 8 locking menus 5 11 Menu Map 2 9 print icon 2 8 printer language 5 8 printing a font list 2 11 printing sample pages 2 9 setting tray sequence 5 7 status messages 6 69 7 3 warnings 7 3 copy printer settings using CentreWare IS 3 10 cover pages 4 63 creating custom paper types 4 49 creating an IPP printer Windows 3 16 custom paper types creating 4 49 Index custom size paper 4 49 guidelines for loading in Tray 2 5 4 45 guidelines for loading in Tray 1 MPT 4 45 guidelines for printing 4 45 customer replaceable parts 7 3 customer usage patterns 7 3 D DDNS 3 7 default tray selecting 5 7 deleting personal print jobs 4 68 persona
155. y ede e eoe ee deese re e Da des CR AT ea 1 6 Printer Location isset tag ek om eda ced Lag te det pie d eru ede s 1 6 Printer Clearance ees er cer e oes xe anser wie oes ba ep Rohde 1 6 Operational Guidelines 1 0 0 eee cece eh 1 7 Printing Safety Guidelines 0 cece eect eh 1 7 Printer Supplies oss rene Wha cepe Te ee aped ae RUE Rub Ses eee 1 7 Moving the Printer s 2 4 sc cea ce ee ee ne hee ee de ER E E en es 1 8 Symbols Marked on Product 0 0 0 ccc cece eect nena 1 9 2 Printer Features Parts of the Printer usce ee e xo odor RUD x Roe un ne oen Bard 2 2 Front View i iooededleeReeR o nto awe bite NR Hobe Gude dae GET ENG beds 2 2 Rear View PE 2 2 Internal Component sss eisien ada Dee wed A aa ee Rc EG 2 3 Printer Configurations 0 lesse m nee 2 4 Standard Features ose ad be wi ee RI te ed IR TR A Je edo Rd eed e 2 4 Available Configurations leeeeeeeeeeee enna 2 5 Options and Upgrades 1 0 ee ccc I I 2 6 Control Panel 30000 06400044 Soueh WOES Ree eee beds pe S ed bed O as 2 7 Control Panel Features 0 0 cece een eens 2 7 Control Panel Layout Joe e wo eae ee aa aah eos ae eoo OR aa don 2 8 Print Con spee oe eG whew tee et arce e m RAI a Raine e da tg 2 8 Menu Map PCT 2 9 Information Pages ces eR Ares ERA RUND da eee ORAS 2 9 sample Pages oee eese esd RE eed See eed Se ddr eee eee pee 2 9 Phaser 5550 Printer l Contents uon ql 2 10 Types of Fonts is
156. y ls 5550 230 Phaser 5550 Printer 6 6 Clearing Paper Jams 2 Open Door B 5550 004 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 005 Phaser 5550 Printer 6 9 Clearing Paper Jams 4 Close Door B 5 Open Door C 5550 007 Phaser 5550 Printer Clearing Paper Jams 6 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 008 7 Close Door C 5550 009 Phaser 5550 Printer 6 11 Clearing Paper Jams 8 Ifthe printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5550 231 Jam at C Follow these steps to clear the jam 1 Ifthe printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer yy ls 5550 230 Phaser 5550 Printer 6 12 Clearing Paper Jams 2 Open Door C 5550 007 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5550 008 Phaser 5550 Printer 6 13 Clearing Paper Jams 4 Close Door C 5550 009 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5550 231 Phaser 5550 Printer 6 14 Clearing Paper Jams Jam at D Follow these steps to clear the jam

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