SMART kapp capture board user's guide
Contents
1. 0 00 02 c eee cece cece cee eee cence cnn 21 Chapter 4 Maintaining your capture board 22 2 0 222s 23 Cleaning your capture board 2 2 2 cece cn 23 Transporting your capture board cc 25 Replacing the markers and eraser 2 22 2 o 2c eee cee cnc 25 Chapter 5 Troubleshooting your capture board 22 eee cece cece eee cece enses 27 Resolving hardware issues using the indicator lights 0 222 20222 eee eee eee eee 27 RESOIVING ADP ISSUES Kar cen cedensscescteabeunousessuueuecegacheeevenerteededeccesenubemewenseeerdsnts 29 Appendix A Hardware environmental compliance 22 222 22222 31 Waste Electrical and Electronic Equipment WEEE 2 022 2222 2 e eee eee eee cece eee 31 More Information scc sitas cta 31 iii smarttech com kb 170769 Chapter 1 Welcome About your capture board Capture board Dry erase markers and eraser Mounting bracket and hardware ooocccccccccccccccccconccocccncccn cnn 2 SMART kapp app Aboutthis guide 5 x otha ees u ui Supported browsers Mobile devices Apple devices DESKTOP PENES ERR ERE SS eateescesee stan cece Other documentation and resources Specifications Installation instructions Tutorial and Help Training Frequently asked questions Support center and knowledge base This chapter introduces you to your SMART kapp capture board and this guide About your capture board The SMART kapp capture board enables you to co2. Method 1 Carefully vacuum the areas where you notice a buildup of excessive dust and dry erase residue 24 smarttech com kb 170769 CHAPTER 4 MAINTAINING YOUR CAPTURE BOARD u To clean the reflective bezels and corner sensors Method 2 1 Spray a small amount of water or cleaner onto a clean lint free cloth or paper towel IMPORTANT o Acceptable cleaners include water Windex glass cleaner and isopropyl alcohol o Starting at the corners wipe inwards to avoid wiping dry erase residue and dust onto the corner sensors 2 Using a clean moistened lint free cloth gently wipe the corner sensors at the bottom of the capture board Ensure the bezel and corner sensors are free of dust and residue Cleaning your eraser The eraser can be used to erase ink from the capture board surface Over time the eraser felt collects dry erase ink residue and becomes less effective at erasing mI To clean the eraser felt 1 Rinse the eraser felt under cold running tap water 2 While wearing gloves apply a mild soap or detergent and rub the eraser felt with your fingers 3 Rinse the eraser felt thoroughly under cold running tap water 4 Remove excess water by pressing the felt against a towel or paper towel 5 Allow the eraser felt to air dry completely Transporting your capture board Save your original packaging to repack your capture board if needed This packaging was designed with optimal shock and vibration protection If your original pac
3. by region If using iOS enter your password for the App Store If using Android enter your password for Google Play store You receive an email receipt with details of your purchase Setting premium subscription sharing preferences In Settings you can set premium subscription sharing preferences Link You can select a static link or a dynamic link A static link provides a permanent link to sharing sessions You can send the link before meetings start to simplify meeting startup e A dynamic link provides a new link for each sharing session Security Protect your sharing sessions with a password E To use a password 1 2 3 4 The Enter Password dialog box appears Select the Require a Password check box Enter up to 32 characters for a password Press OK u To turn offthe password 1 2 3 20 The Enter Password dialog box appears Clear the Require a Password check box Press OK smarttech com kb 170769 CHAPTER 3 USING A PREMIUM SUBSCRIPTION Actions If you ve selected Static Link the option to send the link appears B To send the link 1 2 Select Static Link Press Send Link The Send Link dialog box appears Select a method to send the link Cancelling your premium subscription IMPORTANT e Uninstalling the app does not automatically stop the subscription You must cancel your subscription to end your subscription If you uninstall the app without can
4. re using an Android mobile device press Menu and then select Share as PDF Select the app you want to use to export the snapshots Use the selected app to export the snapshots Deleting snapshots a To delete a snapshot from a previous session 1 2 17 If you re currently in a session press Close X and then press Disconnect The session ends and the app home screen appears Press Library O The Library screen appears smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD 3 Press the session containing the snapshot you want to delete The session s snapshot gallery appears 4 Pressthe snapshot you want to delete 5 Press Delete T and then press OK To delete a previous session of snapshots 1 Ifyou re currently in a session press Close X and then press Disconnect The session ends and the app home screen appears 2 Press Library O The Library screen appears 3 Ifyou re using an Apple mobile device press Edit OR If you re using an Android mobile device press Menu and then select Select 4 Selectthe session you want to delete 5 Press Delete T and then press OK Saving snapshots of your notes to a USB drive If you don t have access to a mobile device or would prefer to save snapshots of your notes using another means you can save PDF snapshots to a FAT formatted USB drive E To save a snapshot 1 Connect the USB drive to the USB 2 0 Type A receptacle on the side of your capture boa
5. s thumbnail to change its order Exporting snapshots HE To export asnapshot 1 View the snapshot you want to export see Viewing and changing the order of snapshots on the previous page 2 Ifyou re using an Apple mobile device press Export ia and then select Save to Camera Roll or Share as PDF OR If you re using an Android mobile device Export oe and then select Share as Image or Share as PDF 3 Select the app you want to use to share the snapshot 4 Use the selected app to share the snapshot 16 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD m To export all snapshots saved in the current session 1 2 Save one or more snapshots in the current session see Saving snapshots on page 15 t If you re using an Apple mobile device press Export LI and then select Save to Camera Roll or Share as PDF OR If you re using an Android mobile device Export and then select Share as Image or Share as PDF Select the app you want to use to export the snapshots Use the selected app to export the snapshots B To export all snapshots saved in a previous session 1 If you re currently in a session press Close X The session ends and the app home screen appears Press Library O The Library screen appears Press a session s row to view the snapshots saved for that session The session s snapshot gallery appears If you re using an Apple mobile device press Export t OR If you
6. you can open the tutorial by pressing Settings onthe app home screen and then pressing Tutorial Training The SMART training website smarttech com trainingforbusiness includes an extensive library of training resources you can refer to when learning how to use your capture board Frequently asked questions For answers to common questions about the capture board see SMART kapp capture board frequently asked questions smarttech com kb 170793 4 smarttech com kb 170 769 CHAPTER 1 WELCOME Support center and knowledge base The Support center smarttech com support includes documentation and a knowledge base that you can refer to when performing maintenance on your capture board or troubleshooting issues with your capture board 5 smarttech com kb 170769 Chapter 2 Using your capture board Writing on your capture board _ 2 22 2 8 Connecting your mobile device to your capture board 2 2 222 8 About QR codes and MFC oc eee eee eee eee 9 Installing the app and starting it forthe first time occccnnenee nennen 10 Connecting your mobile device using the app 2 2222 11 Viewing notes on your mobile device _ 2 2 12 Disconnecting your mobile device _ 2 2 2 e eee ee eee eeee 13 Sharing and saving your notes rociar edges serasancs 13 Sharing VOUrnOteS uod raso diia casa ae A a ee 14 Saving snapshots of your notes using the app 2 222 222 eee eee 14 Savi
7. your capture board Resolving hardware issues using the indicator lights o oocoocccccccccccccccccccccccccccccccccccoco 27 RESoIVING app ISSUES ceo tds lt dins 29 This chapter explains how to troubleshoot common issues with your capture board and the SMART kapp app Resolving hardware issues using the indicator lights Your capture board includes four indicator lights in the bottom right corner When you first connect your capture board to a power source the indicator lights turn on and off in the following order until the capture board is ready for use e Status e Bluetooth e USB e Capture 27 smarttech com kb 170769 CHAPTER 5 TROUBLESHOOTING YOUR CAPTURE BOARD When the capture board is ready for use you can referto these indicator lights to identify the status of the capture board and diagnose common issues Light O Status Situation Troubleshooting if required Off Your capture board isn t receiving power Ensure the capture board is connected toa power supply and is receiving power If the Status light is still off contact SMART Support for assistance the mobile device On Your capture board is receiving power and is working properly Flashing Your capture board is receiving power but Write on the capture board using only after startup isn t working properly compatible markers see Replacing the markers and eraser on page 25 Ensure there are no obstru
8. Apple e iOS 7 1 or later operating system Scan the capture board s unique software QR code 50 MB of storage e iPhone 4S or later e Third generation iPad or later e First generation iPad mini or later e Fifth generation iPod touch or later 8 smarttech com kb 170 769 os CHAPTER 2 USING YOUR CAPTURE BOARD Device type Requirements Connection options Android e Android 4 1 Jelly Bean or later e Scan the capture board s unique operating system QR code e 50 MB of storage internal or e Tap the capture board s NFC tag SD card e 1024MB of RAM e 720p or better screen resolution Bluetooth 2 1 EDR e NFC recommended e 3 megapixel or better rear facing camera recommended NOTE Most of the SMART kapp app s features are identical across iOS operating system software and Android operating systems However some features are available for only one of these operating systems The remainder of the user s guide highlights these features with the following icons OS operating system software Android operating systems When you first connect a mobile device you re prompted to install an app You can then use the app to share notes you have written on your capture board with others About QR codes and NFC As noted in the previous section you can connect your mobile device to your capture board by scanning the capture board s QR code or by tapping the capture board s NFC tag e AQRcode is a type o
9. Help us make this document better smarttech com docfeedback 170 769 j SMART kapp FOR MODEL KAPP42 Product registration If you register your SMART product we ll notify you of new features and software upgrades Register online at smarttech com registration Keep the following information available in case you need to contact SMART Support Serial number Date of purchase Trademark notice DViT kapp smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Apple App Store iPhone and iPad are trademarks of Apple Inc registered in the U S and other countries Android and Google Play are trademarks ofGoogle Inc The Android robotis reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3 0 Attribution License The Bluetooth word mark is owned by the Bluetooth SIG Inc and any use of such marks by SMART Technologies ULC is under license All other third party product and company names may be trademarks of their respective owners Copyright notice 2015 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent o
10. capture board 22 2 2 ec c cee eee cee eee cee cece eee ceeeeeeees 24 Cleaning the reflective bezels and corner sensors 222 22 22 e eee eee eee eee eee eee eee 24 Cleaning your eraser cusco ta de dat ibid 25 Transporting your capture board 2 22 eee eee 25 Replacing the markers and eraser 2 2 0 2 cece ce cee eee eee eee eee eee ceeceeeceeeeeee 25 This chapter explains how to maintain your capture board for years of use Cleaning your capture board With proper care your capture board will provide years of trouble free service Follow these tips to keep the capture board clean F3 caution e Disconnect your capture board from power before cleaning it e Do not spray cleaner directly onto the capture board s writing surface reflective bezel or corner sensors e SMART recommends that you clean your capture board monthly to ensure optimal performance e Do notallow excess cleaner to flow onto the bezel s reflective surfaces e Remove any dry erase ink residue from the bezel s reflective surfaces e Do not use compressed airto clean the camera windows or bezels e The digital cameras located in the bezel are protected from dust and dirt by windows In extremely dusty environments spray a household alcohol free glass cleaner such as Windex cleaner on a cotton swab and rub it gently on the windows Do not use compressed airto clean the cameras and do not apply too much pressure because doing so could da
11. celling your subscription you will still be charged e Cancelling a subscription doesn t retroctively refund subscription payments and previously charged subscription payments are unable to be pro rated on the cancellation date For example if you buy a one year subscription on January 1 and cancel it on July 1 you ll have access to the premium features of SMART kapp until December 31 On the following January 1 however you aren t charged the subscription fee los Cancelling your subscription in the App Store TIP To cancel your subscription using your computer see support apple com en ca HT202039 Hr 1 2 21 cancel your subscription From the Home screen tap App Store Tap Featured Scroll to the bottom and tap Apple ID If you re not signed in enter your password Tap View Apple ID If prompted enter your password On the Account Settings screen scroll down and tap Manage App Subscriptions smarttech com kb 170769 CHAPTER 3 USING A PREMIUM SUBSCRIPTION 6 Tap the SMART kapp app then tap the subscription category 7 To cancel your subscription tap to turn Auto Renewal off Cancelling your subscription in Google Play store E To cancel your subscription 1 Goto wallet google com and sign in 2 Click More gt Subscriptions gt Cancel subscription 22 smarttech com kb 170769 Chapter 4 Maintaining your capture board Cleaning your capture board _ 2 2 2 eee eee 23 Cleaning your
12. connect the USB drive and then connect snapshots of your notes to the connected a different USB drive see Saving snapshots USB drive because the USB drive is full is not ofyour notes to a USB drive on page 18 FAT formatted or there s another problem with it Capture Off Your capture board isn t connected to a USB drive or a mobile device Flashing Your capture board is saving a snapshot of your notes to the connected mobile device On Your capture board is connected to a USB drive or a mobile device Resolving app issues The following are issues that you might encounter while using the SMART kapp app Situation Troubleshooting You re unable to connect your Ensure there are no other mobile devices mobile device to the capture board connected to the capture board You can connect only one mobile device to the capture board at a time You re unable to connect your e Ensure your rear facing camera is working and mobile device using the QR code Bluetooth is enabled e Ensure the QR code is clean and fully visible e Position your mobile device so that your capture board s QR code appears in the center of the SMART kapp app screen You re unable to connect your e Ensure your mobile device supports NFC mobile device using NFC e Ensure NFC and Bluetooth are enabled in your mobile device s settings e Position your mobile device as close as possible to the NFC tag on your capture board when conne
13. cting 29 smarttech com kb 170769 CHAPTER 5 TROUBLESHOOTING YOUR CAPTURE BOARD Situation When you write on the capture board your writing doesn t appear in the SMART kapp app or extra lines or other visual noise appear in the SMART kapp app There s another issue not documented in this guide Troubleshooting Ensure the capture board s cameras and bezel are clean see Cleaning your capture board on page 23 e Ensure your hands arms or loose clothing aren t coming in contact with the capture board as you write e Write on the capture board using only compatible markers see Replacing the markers and eraser on page 25 e Keep your capture board away from bright light Sources such as direct sunlight and incandescent lighting Contact SMART Support for assistance 30 smarttech com kb 170769 Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment WEEE Electrical and electronic equipment contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste More information See smarttech com compliance for more information 31 smarttec
14. ctions including markers in the bezel Clean the writing surface and bezel see page 23 If the Status light continues to flash contact SMART Support for assistance Bluetooth Off Your capture board isn t connected to a If you previously connected the mobile mobile device device ensure the SMART kapp app is Your capture board was previously running and the capture board is within the connected to a mobile device butthe mobile device s Bluetooth communication SMART kapp app on the mobile device isn t range running or your capture board is outside of the mobile device s Bluetooth communication range Flashing Your capture board is connecting to a mobile device On Your capture board is connected to a mobile device Flashing red Your capture board is disconnecting from the mobile device Solid red Your capture board has disconnected from USB drive Your capture board is saving a snapshot of your notes to the connected USB drive Off Your capture board isn t connected to a USB Connect only USB drives to the USB drive receptacle Your capture board doesn t recognize the connected device as a USB drive Flashing Your capture board is connecting to a USB 28 smarttech com kb 170769 CHAPTER 5 TROUBLESHOOTING YOUR CAPTURE BOARD Light Situation Troubleshooting if required On Your capture board is connected to a USB drive Flashing red Your capture board is unable to save Dis
15. e changes in real time They can also zoom in or out and save view and export snapshots NOTE You can share your notes only as long as the SMART kapp app is running on your mobile device and your mobile device is connected to your capture board However you can export saved snapshots of notes without connecting your mobile device to your capture board see Sharing your notes above E To share your notes 1 Connect your mobile device to your capture board see Connecting your mobile device using the app on page 11 2 Press Invite 9 Send Link 3 Selectthe app you want to use to send the invitation 4 Use the selected app to send the invitation Saving snapshots of your notes using the app As you write notes on your capture board you might want to save snapshots on occasion to capture how your notes change during your note taking session After you save snapshots you can do the following e View the snapshots e Change the order of the snapshots Apple mobile devices only e Share the snapshots as JPEG or PDF files to share with others e Delete the snapshots 14 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD Saving snapshots a To save a snapshot 1 Connect your mobile device to your capture board see Connecting your mobile device using the app on page 11 2 Press Capture on your capture board OR Press Capture in the app The app saves a snapshot of your notes NOTE The Library LI button
16. f SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART This product and or use thereof covered by one or more ofthe following U S patents www smartte ch com patents 01 2015 smarttech com kb 170769 Important information N WARNING e Your SMART product includes instructions for installation on metal and wood stud walls and certain masonry wall types only A SMART hardware kit is available for these types of installation Part No 1024563 In the event that you need to install your SMART product on reinforced concrete walls walls with plaster lath finishing or other types of walls refer to your local building authority for instructions recommendations and safe work practices e Do not open or disassemble the SMART product You risk electrical shock from the high voltage inside the casing Opening the casing also voids your warranty e Ensure that any cables extending across the floor to your SMART product are properly bundled and marked to avoid a trip hazard e Ensure your installation complies with local building and electrical codes e Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty e Toreduce the risk of fire or electric shock do not expose the SMART product to rain or moisture e Use SMART supplied mounting hard
17. f bar code If your mobile device has a rear facing camera and a QR code scanning app you can scan QR codes like the one on your capture board Your mobile device then executes the QR codes commands Typically QR codes commands display messages or open web pages Com patible with Bluetooth 3 0 and dual mode Bluetooth 4 0 9 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD e NFC is a wireless technology that enables you to connect your mobile device and another device such as your capture board by holding your mobile device a short distance from or tapping the other device NOTE Currently you are unable to connect the capture board to aniPhone 6 using the mobile device s NFC support TIP Refer to your mobile device s documentation for the location of its NFC radio When connecting your mobile device to the capture board you might need to move the mobile device back and forth until its NFC radio detects the capture board s NFC tag Installing the app and starting it for the first time The SMART kapp app enables you to connect your mobile device to your capture board view notes you write on your capture board on your mobile device and share and save your notes You can install the app on your mobile device by scanning your capture board s QR code or by tapping its NFC tag To install the app 1 Do one of the following a Start the QR code scanning app on your mobile device and then hold your
18. h com kb 170769 SMART TECHNOLOGIES smartkapp com smarttech com kb 170769
19. in the bottom right corner of the screen indicates how many snapshots have been saved in the current session Viewing and changing the order of snapshots E To view snapshots in the current session 1 Save one or more snapshots in the current session see Saving snapshots above 2 Press Library U The session s snapshot library appears 3 Press a snapshot s thumbnail image to view it tie You can use the zoom in zoom out and pan gestures when viewing the snapshot see Viewing notes on your mobile device on page 12 B To view snapshots in previous sessions 1 If you re currently in a session press Close X The session ends and the app home screen appears 2 Press Library LI The Library screen appears 15 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD 3 Press a session s row to view the snapshots saved for that session The session s snapshot library appears 4 Press a snapshot s thumbnail image to view it tie You can use the zoom in zoom out and pan gestures when viewing the snapshot see Viewing notes on your mobile device on page 12 los EB To changethe order of snapshots in previous sessions 1 If you re currently in a session press Close X The session ends and the app home screen appears 2 Press Library O The Library screen appears 3 Press a session s row to view the snapshots saved for that session The session s snapshot gallery appears 4 Drag a snapshot
20. kaging isn t available you can purchase the same packaging directly from your authorized SMART reseller F3 caution Transport your capture board only in original or replaced packaging Transporting your capture board without correct packaging voids your warranty and could lead to product damage Replacing the markers and eraser Your capture board comes with three dry erase markers and one eraser 25 smarttech com kb 170769 CHAPTER 4 MAINTAINING YOUR CAPTURE BOARD If you misplace the markers or if they run dry you can replace them with third party dry erase markers The barrel of third party dry erase markers can be any length and diameter but the tip and nib must be within the following dimensions Z2 B ud Bla lt 3 8 3 5 5 mm lt 9mm ARO sane Dv En 5 mm gt 9 16 14 mm For best results SMART recommends these third party replacement markers e BIC Magic Marker dry erase liquid markers fine tip e Expo low odor fine tip dry erase markers e Staples Remarx dry erase markers bullet tip e Melissa amp Doug dry erase markers VY caution The following pens are not recommended for use with the capture board e BIC Great Erase Grip dry erase markers e Board Dudes e Liqui Mark e Quartet Ifyou misplace the eraser you can purchase a replacement from the Store for SMART Parts see smarttech com Support PartsStore 26 smarttech com kb 170769 Chapter 5 Troubleshooting
21. le to charge your smart phone Dry erase markers and eraser De A U Your capture board comes with three dry erase markers and an eraser that are specially designed to work with the capture board The capture board includes holders for one marker and the eraser as well as a storage area on the back of the capture board for the other two markers Mounting bracket and hardware You can mount your capture board on a wall using the supplied mounting bracket and hardware Alternatively you can mount the capture board using a standard VESA 400 mm x 400 mm mounting bracket 2 smarttech com kb 170769 CHAPTER 1 WELCOME SMART kapp app The SMART kapp app enables you to connect your Apple or Android mobile device to your capture board and then do the following e View notes you write on your capture board on your mobile device e Share your notes with others e Save your notes About this guide This guide explains how to use your capture board It includes the following information e How to use your capture board and the SMART kapp app e Howto maintain your capture board for years of use e Howto troubleshoot issues with your capture board This guide is intended for individuals who use and maintain capture boards Other documentation and resources are available for individuals who install capture boards Supported browsers Mobile devices Android devices Google Chrome for And
22. llaborate with others in a simple but powerful way Write and draw on the capture board like you would a regular dry erase board You can then connect a Bluetooth enabled mobile device to the capture board by scanning a Quick Response QR code or by tapping the Near Field Communication NFC tag When you first connect your mobile device you re directed to the Apple App Store or Google Play store to download the SMART kapp app After you download and install the app you can use it to connect to your capture board and share content with others 1 smarttech com kb 170769 CHAPTER 1 WELCOME The SMART kapp capture board product consists of the following components e Capture board e Dry erase markers and eraser e Mounting bracket and hardware e SMART kapp app Capture board The capture board features SMART s proprietary DViT Digital Vision Touch technology on a 42 107 cm writing surface DViT technology captures the notes you make on the capture board using the dry erase markers and eraser The capture board s Bluetooth 4 0 wireless technology for Apple mobile devices or Bluetooth 2 1 EDR wireless technology for Android mobile devices then transfers your notes as a digital image to a connected mobile device Alternatively you can save your notes to a FAT formatted USB drive by connecting it to the capture board s USB 2 0 Type A receptacle You can also use the capture board s standard 500 mA USB 2 0 Type A receptac
23. mage the reflective surfaces or the cameras 23 smarttech com kb 170769 CHAPTER 4 MAINTAINING YOUR CAPTURE BOARD Cleaning your capture board VY CAUTION e Disconnect your capture board from power before cleaning it e Do not spray cleaner directly onto the capture board s writing surface perimeter reflective tape or sensors Ink left on the capture board s writing surface for a long period of time might be harder to clean off To remove dry erase ink residue follow the instructions below u To clean your capture board 1 Spray a small amount of water or cleaner onto a clean lint free cloth or paper towel IMPORTANT Acceptable cleaners include water dry eraser cleaners Windex glass cleaner and isopropyl alcohol 2 Cleanthe capture board s surface Cleaning the reflective bezels and corner sensors VY caution Disconnect your capture board from power before cleaning it TIP SMART recommends cleaning the corner sensors last in case the previous cleaning instructions leave debris on the sensors The capture board uses digital sensors and reflective tape on the perimeter of the writing surface to digitally capture your writing Excessive buildup of dust or dry erase residue on the reflective tape surface and sensors can impair performance The bottom reflective bezel and corner sensors are most likely to collect excessive dust and dry erase ink residue over time u To clean the reflective bezels and corner sensors
24. mobile device s rear facing camera over your capture board s QR code to scan it b Enable NFC in your mobile device s settings if it isn t already enabled and then hold your mobile device near your capture board s NFC tag Q The Apple App Store or Google Play opens 2 Download and install the app EH To start the app for the first time 1 Start the SMART kapp app on your mobile device The app tutorial appears 10 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD 2 Use the swipe gestures to progress through the screens of the tutorial gt gt v lt lt lt un fr UP Previous screen Next screen J 3 Press Done when you have completed the tutorial The app home screen appears g tie If you want to view the tutorial again press Settings onthe app home screen and then press Tutorial Connecting your mobile device using the app After you install the SMART kapp app you can use it to connect your mobile device to your capture board by QR code or by NFC NOTE Some Android mobile devices require you to accept a pairing request to connect to the capture board Swipe down on the screen to access the notification drawer and accept the pairing request los e m To connect your mobile device by QR code 1 Start the SMART kapp app on your mobile device 11 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD 2 Hold your mobile device s rear facing came
25. ng SnapShots 2 tt oso la iEn PE ee LL 15 Viewing and changing the order of snapshots Exporting snapshots Deleting Snapshots i esessor ere bei eb ersehen eri 17 Saving snapshots of your notes to a USB drive This chapter explains how to use your capture board Using your capture board involves three high level steps Step Description Reference y Writing on your capture board Page 8 oO gt Connecting your mobile device to your Page 8 capture board Sharing and saving your notes Page 13 7 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD Writing on your capture board You can write and erase notes on your capture board like you do on a traditional dry erase board e Use the markers provided with your capture board to write or draw e Use the eraser provided with your capture board to erase notes e Ensure your hands arms and any loose clothing don t touch your capture board s surface as you write or erase notes For information on replacing the capture board s markers and eraser see Replacing the markers and eraser on page 25 Connecting your mobile device to your capture board Before you can share the notes you have written on your capture board with others you need to connect your mobile device to the capture board You can connect the following types of mobile devices to your capture board Device type Requirements Connection options
26. outside of your mobile device s Bluetooth communication range which is approximately 33 10 m To manually disconnect your mobile device e Inthe SMART kapp app press Close X atthe top left corner on your mobile device OR e Hold Bluetooth 3 on your capture board until it turns solid red NOTE When you connect an Android mobile device to your capture board an icon appears in the notification area This icon indicates when the mobile device is connected to your capture board Connected Disconnected Sharing and saving your notes Unlike a traditional whiteboard your capture board enables you to share your notes with others and save them aft for later reference Specifically you can do the following Aj e e Share your notes with others as you write them on your capture board e Save snapshots of your notes using the app Be e Save snapshots of your notes to a USB drive 13 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD Sharing your notes After you connect your mobile device to your capture board you can use the SMART kapp app to invite up to five others to view your notes on their mobile devices or computers When others receive your invitation to view your notes they press or click a link to view your notes in their Internet browsers they don t need to install additional software or otherwise configure their mobile devices or computers As you make changes to your notes others see thes
27. ra still over your capture board s QR code so that the QR code appears in the center of the app screen The app connects your mobile device to your capture board NOTE If the app doesn t connect your mobile device to your capture board move your mobile device closerto or further away from the capture board so that the app can capture the QR code e E To connect your mobile device by NFC 1 Enable NFC in your mobile device s settings if it isn t already enabled 2 Hold your mobile device near your capture board s NFC tag Q The SMART kapp app starts and connects your mobile device to your capture board Viewing notes on your mobile device When your mobile device and capture board are connected you can view the notes you ve written on your capture board on your mobile device As you write or erase notes the changes appear on your mobile device automatically By default your mobile device displays your capture board s entire writing surface You can zoom in zoom out and pan using gestures Zoom in Zoom out 12 smarttech com kb 170769 CHAPTER 2 USING YOUR CAPTURE BOARD NOTE As you zoom in or out grid lines appear on the writing surface to indicate the level of magnification Disconnecting your mobile device Your mobile device disconnects from your capture board automatically in the following situations e You close the app e The app closes automatically after a period of non use e Your capture board is
28. rd 4 2 Press Capture or USB Q on your capture board The capture board saves a snapshot of your notes to the USB drive 3 Disconnect the USB drive from your capture board when you re done saving snapshots 18 smarttech com kb 170769 Chapter 3 Using a premium subscription Upgrading to a premium subscription o oococcccccccccccccccn nn 19 Setting premium subscription sharing preferences _ 2 2 eee eee sense 20 BIRK o edane ee eee ieee eee eee AA 20 E AAA A A ee een 20 A A IN een 21 Cancelling your premium subscription 2 2 202222 eee 21 Cancelling your subscription in the App Store _ 22 2 22 02 21 Cancelling your subscription in Google Play store 1 02 2 occ cece eee cence eee eee eee eens 22 When you upgrade to a premium subscription you can e Share your session with up to 250 viewers e Protect your sharing session with a password e Assign a static link to your session and share the static link before a meeting starts e Share snapshots as watermark free PDFs and images Upgrading to a premium subscription u To upgradeto a premium subscription 1 Inthe SMART kapp app for Android press Menu and then Settings Q In the SMART kapp app for iOS press Settings amp The Settings screen appears 2 Press Go Premium The Go Premium screen appears 19 smarttech com kb 170769 CHAPTER 3 USING A PREMIUM SUBSCRIPTION 3 Press Monthly 1 99 or Yearly 19 99 NOTE Prices might vary
29. roid 39 0 2171 93 or later Apple devices Safari 8 or later Desktop e Safari 8 0 or later e Google Chrome 39 0 2171 95 or later e Mozilla Firefox 34 0 5 or later e Internet Explorer 10 or later 3 smarttech com kb 170769 2 a CHAPTER 1 WELCOME Other documentation and resources SMART provides an extensive library of documentation and resources for your capture board Specifications The SMART kapp 42 capture board specifications smarttech com kb 170770 define the capture board s dimensions weight recommended operating and storage temperatures power specifications and other important information Installation instructions Your capture board comes with installation instructions that explain how to mount the capture board using the supplied mounting bracket and hardware If you misplaced the installation instructions you can download them from smarttech com kb 170768 Tutorial and Help When you first start the SMART kapp app on your mobile device a tutorial opens This tutorial explains how to connect your mobile device to your capture board and share and save your notes see Installing the app and starting it for the first time on page 10 You can view the tutorial subsequent times You can also view troubleshooting and support information in the Help For Android devices you can open the tutorial by pressing Menu gt Settings onthe app home screen and then pressing Tutorial For Apple devices
30. ware or hardware that is designed to properly support the weight of your product e Use the power cable provided with this product If a power cable is not supplied with this product please contact your supplier Use only power cables that match the AC voltage of the power outlet and that comply with your country s safety standards e Do not place any heavy objects on the power cable Damage to the cable could cause shock fire or product damage which may not be covered by your warranty smarttech com kb 170769 Contents Important information oo220uoeeeenoesnnnnannnnnnennnnneneneneeennneennnenen i Chapter 1 Welcome ns 1 About your capture board o occoocccccccccccccn eee rcr 1 About this guide cc 3 Supported browsers 222 0 222000200n e e eeubuduececssaecueecsecsccuuseseccsese 3 Other documentation and resources 2 2 2 cece cee cee r EGOE SEDEER SERES 4 Chapter 2 Using your capture board 2 22 00 cee ee eee eens 7 Writing on your capture board cs 8 Connecting your mobile device to your capture board 0 222 e eee eee eee eee eee 8 Sharing and saving your notes 1 cece cee eee eee rca 13 Chapter 3 Using a premium subscription 2 2 22 oo cee ccc cee eee eee eens 19 Upgrading to a premium subscription 202 2 2222 19 Setting premium subscription sharing preferences 2 0 22 eee cee eee eee eee cece eee 20 Cancelling your premium subscription 0
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