ResNet Troubleshooting For Windows XP
Contents
1. n Physical Address Dhep Enabled Autoconf iguratio IP Address a Subnet Mask Default Gateway DHCP Server DNS Servers 255 255 248 H 144 173 397 254 144 173 6 71 144 173 6 71 144 173 6 6 144 173 6 15 144 173 2 186 144 173 2 188 o Gg o Go gGo o roc g oc m o poor ee aua m mob ob LE n ror og Gr E Primary WINS Server Secondary WIHS Server2. ResNet Troubleshooting For Windows 7 When having difficulties accessing the network from your room there are certain pieces of information the IT Help Desk must have before being able to process your call If at all possible please try to test your computer on a friend s socket that you know to be working Please see the step by step instructions below for obtaining the information we require Step 1 Hold down the Windows Key amp press R Step 2 Type cmd then press Enter Type the name of a program Folder document or Internet resource and Windows will open it For vau Open Step 3 Type ipconfig all then press enter Microsoft Windows AF Version 5 1 2600 CG Copyright 1985 2001 Microsoft Corp l ipconfig all Step 4 Underneath the heading Ethernet adapter Local Area Connection provide us with the following information DHCP Enabled Physical Address IP Address Subnet Mask Default Gateway DHCP Server DNS Servers Ef U gt ipconfig all Windows IP Configuration Host Mame D Primary Dns Suffix Hode Type IF Routing Enabled WINS Proxy Enabled DMS Suffix Search List lisad_isadroot ex ac uk Hybrid Hn Hn isad isadroot ex ac uk ex acuk lsadroot ex ac uk ex acicuk ac uk Ethernet adapter Local Area Connection ex acuk Broadcom NetkHtreme SY7xx Gigabit Cont pt Yes Yes Connection specific DNS Suffix Description
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