TAG Guide – Timetable Troubleshooting
Contents
1. Troubleshooting Internet Explorer It is typically only Internet Explorer where pop ups pop up behind the screen This can be changed by doing the following Tabbed Browsing Settings Click on Tools and then nternet Options In the General tab there is a heading called Tabs In IE 8 click the button marked Settings in IE 10 click the button marked Tabs Click on Let Internet Explorer decide how pop ups should open T Enable Tabbed Browsing requires restarting Intenet Explorer Warn me when chosing multiple tabs Always saitch to new tabs when they ae crested Show previews for indvidual tabs in the teskbar Enable Quick Tabs Enable Tab Groups Open only the first home page when Intemet Explorer starts a If you are using any other browser and are unable to rectify the problem please contact computing support pbrunel ac uk 01895 265888 pred Wher a pop up i anoun Let Intemet Explorer decide how pop ups shouid open Anaye open popups in a new vnon If you have any other timetable issues please contact timetabling brunel ac uk Aw pop in anew tab Anew tab in the current window The aurrent tab or window Takes effect after you restart Intenet Explorer Restore defoults OK Cancel TAG Guide Timetable Troubleshooting Safari on a computer not iPhone or iPad In Safari pop ups are disabled by default There are 2 ways to disable them dependin2. TAG Guide Timetable Troubleshooting Introduction Almost all timetable access problems seem to be related to pop up blocking issues This document covers a few different things that solve the problem along with a couple of other bits of information e Are you selecting all of the information but get nothing when you click on View Timetable o This usually means one of two things 1 The window is popping up underneath the current window rather than over the top of it look at your taskbar to see if something new has opened it should have a name which starts with something like SWSCUST 2 Your browser is blocking the pop up from coming up Further down in the document you will find information on how to resolve this problem with different information depending on the browser being used e A couple of other things that have come up o If you have just selected your optional module you will have to wait until past 1100 the next day in order for that information to feed through If you have not selected your optional modules at all using the eVision task this will also prevent your modules from displaying There may be work underway which has prevented you from receiving your modules This will prevent your modules from displaying so for the time being please use the Course view e Please feel free to contact us via e mail at timetabling brunel ac uk or phone us on 01895 267024 if these tips do not resolve your problem TAG Guide Timetable
3. g on the version 1 While in Safari go to the very top of the screen not the window the screen and click on Safari then if it is ticked untick Block Pop Up Windows File Edit View History Block Pop Up Windows 38K Private Browsing Reset Safari Empty Cache Services gt Uida Cafari gpu 2 Again go up to Safari but this time click on Preferences Go to the Security tab and then un tick Block pop up windows File Edit View Histor Giners Appearance Bookmarks Tabs RSS Web Content m Enable plug in v Enable Jaya l Block pop up windows TAG Guide Timetable Troubleshooting iPhone and iPad Safari These devices use the same browser as macbooks however you get into the settings slightly differently if you want to turn off pop up blocking Go to the home screen which should allow you into Settings A bar should open up on the left which should contain the Safari menu item Tap on the Safari menu item A number of options should appear Look for the option called Block Pop ups and slide it to OFF allow all pop ups me ae a a TAG Guide Timetable Troubleshooting Chrome See pop ups for a specific site To see blocked pop ups for a site follow the steps listed below 1 If pop ups have been blocked you ll see the 3 icon in the address bar Click the icon to see a list of the blocked pop ups 2 Click the link for the pop up window that you d like to see 3 To always see pop u
4. isable the pop up blocker altogether Exceptions This is a list of sites that you want to allow to display pop ups The dialog has the following choices Allow Click this to add a website to the exceptions list e Remove Site Click this to remove a website from the exceptions list Remove All Sites Click this to remove all of the websites in the exceptions list Note Blocking pop ups may not always work and may interfere with some websites For more information see the What are Pop ups section above
5. ps for the site select Always show pop ups from site The site will be added to the exceptions list which you can manage in the Content Settings dialogue To manually allow pop ups from a site follow the steps below 1 Click the Chrome menu onthe browser toolbar 2 Select Settings 3 Click Show advanced settings 4 inthe Privacy section click the Content settings button 5 Inthe Pop ups section click Manage exceptions Allow all pop ups You can allow all pop ups by disabling the pop up blocker Follow these steps Click the Chrome menu on the browser toolbar Select Settings Click Show advanced settings in the Privacy section click the Content settings button In the Pop ups section select Allow all sites to show pop ups Customise permissions for specific websites by clicking eN nawy Manage exceptions TAG Guide Timetable Troubleshooting Firefox Pop up blocker settings To access the pop up blocker settings 1 Atthe top of the Firefox window click onthe Firefox button and then select Options At the top of the Firefox window click on the Tools menu and then select Options On the menu bar click on the Firefox menu and select Preferences At the top of the Firefox window click on the Edit menu and select Preferences Click the menu button andchoose Options Preferences 2 Selectthe Content panel In the content panel Block pop up windows Uncheck this to d
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