1 Abigail Ball, Digital Services Troubleshooting Nanogong
Contents
1. More information If your browser and Java versions are set up correctly but you are still having problems with Nanogong clear your browser s cache located under Tools on the browser menu You could also try using a different browser although you will have to re check Java if you do this Abigail Ball Digital Services OXFORD BROOKES UNIVERSITY2. Nationwide Savings OXFORD Continue blocking plug ins J83 010 4 ES o all plug ins this time UNIVERSITY Manage plug in blocking My home U63022 SEP14 DEC14 Week 1 22 September 28 September iLL NAVIGATION gofa MOODLE SUPPORT Ae My home NanoGong voice recording STUDENTS Moodle Help Site home A n 3 OBIS IT Service Desk gt Sile pages Maximum duration of each recording secs 300 ee STAFF gt My profile Maximum number of recordings No limitation Moodle Help w Current course seared F 100 Moodle Quickstart Guide U63022 SEP14 DEC14 aximum grade Moodle Advanced Guide FAQs gt Participants RADAR gt Badges Training Courses Faculty DMELDS General gt Genera What is the subject of your recording Recording 1 Book an inStePP ePioneer w Week 1 22 September 30 letters maximum Copyright guidelines 28 September ee a See Site news for updates fa EPO W oul et i Submit Please fill in your module evaluation form fe aaae L ma The following dialogue box appears where you need to click on Run Do you want to run this application NanoGong Publisher Hong Kong University of Science and Location https moodle brookes ac uk This application will run with unrestricted access which may put your computer and personal information at risk Run this application only if you trust the location and publisher above Do
3. not show this again for apps from the publisher and location above EF vere information CE cones The recording interface should then appear Internet Explorer When you click on the Nanogong link from within Internet Explorer the following dialogue box appears where you need to click on Run Abigail Ball Digital Services OXFORD BROOKES UNIVERSITY Do you want to run this application Location https moodle brookes ac uk This application will run with unrestricted access which may put your computer and personal information at risk Run this application only if you trust the location and publisher above Do not show this again for apps from the publisher and location above i More Information Rin The recording interface should then appear Once you have completed your recording you may get a Security Warning dialogue box appearing where you need to put a tick in the Do not show this again checkbox and then click on Allow Security Warning es Allow access to the following application from this web site Web Site https moodle brookes ac uk Application NanoGon Publisher Hong Kong University of Science and Technology This web site is requesting access and control of the Java application shown above Allow access only if you trust the web site and know that the application is intended to run on this site v Do not show this again for this app and web site Allow Do Not Allow O
4. you want to run this application NanoGong amp gtis information at risk Run this application only if you trust the location and publisher above Do not show this again for apps from the publisher and location above EW vere snemason CE cores The recording interface should then appear Yo are logged in as Abi Ball Log out commueecing Caron MOODLE SUPPORT A STUDENTS Moodle Help OBIS IT Service Desk STAFF Moodle Help Moodle Quickstart Guide Moodle Advanced Guide FAQs RADAR Training Courses Faculty DMELDS Book an InStePP ePioneer Copyright guidelines See Site news for updates When you click on the record button you also need to click on Allow and Remember before you can record your message Abigail Ball Digital Services OXFORD BROOKES UNIVERSITY Oxford Brookes University GB https moodle brookes Bic X eS Allow moodle brookes ac uk to run Java Platform SE 7 U Learn More io nd ener Chrome When you click on the Nanogong link from within Chrome you will see a screen similar to the one below Click on the icon with the red cross in it then choose Always allow plug ins on moodle brookes ac uk and then click on Done X Inbox abigailball2 gm b N ece Cff L Oxford Brookes University GB Oxford Brookes University GB https moodle brookes ac uk mod nanogong view php id 335895 Hf Apps EJ Gmail E Google D BBC iPlayer
5. Troubleshooting Nanogong Most of the issues concerning the use of Nanogong relate to Java and browsers Make sure that you are running the latest version of Java and that your browser is Java enabled To check whether you have the latest version of Java installed click on the following link http nanogong ust hk try _javatest html Firefox When you click on the Nanogong link from within Firefox you will see a screen similar to the one below You need to make sure that you click the Allow button at the top of the screen B gt Oxford Brookes University GB https moodle brookes ac uk mod nanogong view php id 335895 PALA VEE x Peat t Google M1 Gmail gt BBC iPlayer g Delicious Nationwide Savings ij Allow moodle brookes ac uk to run Java Platform SE 7 U OXFORD BROOKES UNIVERSITY My home U63022 SEP14 DEC14 Week 1 22 September 28 September TL E74 NAVIGATION 5 6 H My home Site home gt Site pages gt My profile w Current course w U63022 SEP14 DEC14 gt Participants gt Badges gt General w Week 1 22 September 28 September 82546 WA LEETE gds The following dialogue box appears where you need to click on Run NanoGong voice recording Maximum duration of each recording secs 300 Maximum number of recordings No limitation Maximum grade 100 What is the subject of your recording 30 letters maximum Recording 1 Do
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