Operating instructions Pallas Duo
Contents
1. 8 2 ooa Screw _ Tube assembly 9100 for 7 tank 9 4 130 _ Oring 8 Exploded diagram Water meter Y assembly DESCRIPTION 9 Fault finding PROBLEM CAUSE REMEDY I Softener fails to regenerate A Electrical service to unit has been A Assure permanent electrical supply interrupted check fuse plug pull chain or switch B Timer is defective B Replace timer C Motor 1s defective C Replace Motor D Water meter cable disconnected D Reconnect the meter cable E Defective water meter E Replace the water meter 2 Hard Water A By pass open A Close the By pass B Nosalt in brine tank B Add Salt to brine tank and maintain salt level above water level C Injector screen blocked C Clean injector screen D Insufficient water in the brine tank D Check brine tank fill time and clean brine line flow control if plugged E Hot water tank hardness E Repeated flushing of the hot water tank is required F Leak at distributor tube F Make sure distributor tube is not cracked Check O Ring and tube pilot G Internal valve leak G Replace seals and spacers and or piston H Water meter blocked A Clean or Replace the water meter I Water meter cable disconnected B Reconnect the meter cable B Excessive water in brine tank B See Problem n 6 4 Loss of water pressure A Iron buildup in line to water softener A Clean line to water softener B Iron buildup in water conditioner B Clean con2. Flow Chlorinator TRANSFORMER PN 18355 8 Exploded Diagram Power Head Up Flow Ref 28396 12 8 Exploded Diagram Power Head Up Flow Ref 28396 ITEM PART No DESCRIPTION x 41 4 10248 MICROSWITCH 10302 INSULATOR x 6 2 11663 LOCKWASHER o o T 4 13296 SCREW 6 20 x 0 50 8 1 13547 STRAIN RELIEF x 9 1 14896 GENEVAWHEEL Z o 14921 PISTON ROD LINK UPPER 12 1 15019 PISTON ROD LINK LOWER 13 1 15132 TRIPLE CAM 15692 13 8 Exploded Diagram Power Head Up Flow chlorinator ref 28363 14 8 Exploded Diagram Power Head Up Flow chlorinator ref 28363 1 14 10218 MICROSWITCH 2 14 10302 INSULATOR 3 2 10339 NUT gt O 4 1 11086 SCREWM3x050 5 2 11335 SCREW FILLISTER HEAD 44 40 x 0 19 11663 SWITCH STAND OFF C ee TT 9 1 13547 _ STRAINRELIEF OZ oO GROUND PLATE 9000 9500 ESA C OT fB BACK PLATE 9120 37 1 28330 HARNESS910 38 1 2839 TRIPLECAMASSY gt gt gt 39 1 40422 15 8 Exploded Diagram Valve Body Assembly Ref 28238 N ox o e H QTY 16 8 Exploded Diagram Second tank adaptor assembly 2 of 1 18569 TRetainertankseal 3 o 4 1 140673 2takadptr 5 1 405388 TOringretainer 32mm 6 1 61419 Distributor adapter kit
3. installation of a prefilter is always advised 4 Water Temperature The temperature of water should not exceed 35 C and the installation should not be subjected to freezing conditions risk of very serious damage 4 Installation notes When you choose the site for your Pallas Duo please take into account the following points and procedures 1 To install your Pallas Duo in the chosen place ensure that the floor is clean flat and stable If necessary put a board under the softener to ensure a level area There must always be a drain tundish adjacent to where the softener is to be installed to allow the regeneration water to run off A power socket protected by a RSB and suitably earth bonded must be sited adjacent to the softener 2 In cold weather it is recommended that the Pallas Duo is bought up to ambient temperature before proceeding with the installation The Pallas Duo must posititioned so that it is protected from freezing Do not install the unit where it is exposed to direct sunlight or high temperatures 45 C max 3 Plumbing must be installed according to the local bylaws and regulations in force The size of the drain tube must be at least 13 mm 1 2 4 The soldered joints on the principal plumbing and the connection to the drain pipe must be carried out before the Pallas Duo is connected to prevent any damage to the softener For all interventions isolate the water supply at the stop cock and disconnect the elec
4. Operating instructions Pallas Duo Index General 3 2 Presentation 4 to 5 3 General installation notes 6 4 Installation instructions 7 5 Programming 8 6 Description of function 9 7 Wiring diagrams 10 to 11 8 Exploded diagrams 12 to 18 9 Fault finding 18 to 20 10 Appendix A 21 1 General We thank you for having chosen the Pallas Duo we hope that this product will give you complete satisfaction The greatest care was taken with its manufacture The Pallas Duo is delivered in a cardboard box together with a by pass optional Please check the softener carefully in the presence of the deliveryman to ensure you that it was not damaged during transport The instructions described in this handbook must be respected to the letter Before starting to use the softener read entirely and carefully this handbook Handle your softener with care The Packaging can be fully recycled please dispose of it i
5. continuously A Valve is not programming correctly A Check timer program and positioning of control Replace power head assembly if not positioning properly B Foreign material in control valve B Remove power head assembly and inspect bore remove foreign material and check control in various regeneration positions C Internal control leak C Replace seals and piston assembly D Valve stopped in regeneration D Change the motor 10 Control cycles continuously A Defective Microswitch A Replace microswitch B The valve controller does not function B Change the controller correctly 11 Loss of capacity A Increase in water hardness A Change the capacity of the softener B Concentration or quantity of salt B Break up any salt concretions Make insuffiscient sure that there is sufficient water level in tank C Clogged resin C Contact your retailer D Bad distribution preferential flow D To check the distributors and the irregular surface of the bed bacwash flow E Valve internal leak E To change the seals and spacers and or the piston assembly F Resin loss F Check that the height of the resin bed is correct Check the distributor tube is not broken Air pocket in the resin bed caused by damaged brine tube 12 Salty Water A Filter and injector blocked A Clean the injector and filter B The controller does not carry out the cycles B Check and replace 1f necessary correctly C Foreign body in the valve with brin
6. d stage is a calander day overide maximum number of days between 2 regenerations For example a regeneration at least every 7 days Press the key to return to the service position The programming is finished 3 Initiate a manual regeneration In the event of prolonged absence and of non use of your Pallas Duo it is necessary to initiate a manual regeneration There are two ways to initiate a manual regeneration 1 To press the key 1f an immediate regeneration is programmed the valve will instantly start the regeneration 2 To press and hold the key for 5 seconds in both cases a regeneration will start instantantly 6 Description of function Regeneration volumetric immediate Under normal operation the display alternates between the time of day the volume remaining and the tank in service U1 or U2 The volume display is in litres Progressively with the use the volume remaining display decreases from the maximum value down zero or When this occurs a regeneration is started immediately A water flow is indicated by the flow diode that flashes at a varying speed according to the water flow For example Volume remaining 530 litres Volume remaining 0 litre For capacity figures please refer to Apendix A Immediate volumetric regeneration with a calendar overide When the set number of days between each regeneration 1s reached a regeneration 1s started immediately Regeneration occurs whether or n
7. e C check and clean change 1f necessary D Line pressure is too low D Increase line pressure to 25 psi min If you note one of the problems quoted above please contact your retailer 20 10 Appendix A Capacity setting at various hardness figures 2000 dO 6 112 f 90 1875 21
8. n a suitable place Here 1s some information which will enable you to use the softener as well as its possible capabilities 2 Presentation View of the Softener Salt lid Control timer Control Valve Drain connection By pass bronze option Raw water inlet Flexible tubes option 2 Presentation The valve alternates automatically between the service and regeneration cycles e CCED v 4 lt qium fo an uu N Indicator Valve in service diode alluminated Regeneration tonight diode flashing Regeneration Initiation button RE mz BRINE DRAW AND m Y SLOW RINSE m Y I a SALT TANK a REFILL 925 ES SERVICE INDICATION OF THE TANK IN SERVICE Flow Indicator The diode flashes when water 1s used Chlorinator option diode alluminated during Chlorination Program button 3 General installation notes 1 Pressure A minimum pressure of 1 8 bar 30ps1 is necessary in order that the valve regenerates correctly Do not exceed 8 0 bar 120 psi If the case arises a pressure regulator must be installed before the installation 2 Electrical connection Make sure that the power supply cannot be cut by a switch upstream of the installation If the electric cable is damaged it must be replaced by a qualified person 3 Existing plumbing It must be in good condition and not furred up In case of doubt it is preferable to replace it The
9. of the tank that was in service The water runs until the system is purged of the air Once the air is completely evacuated it enters the Brine draw amp slow rinse stage and then into brine refil On return to the service position repeat the precedure This allows the complete purge of the second bottle 11 The installation must be carried out under hygienic conditions It is recomended that annual maintenance is undertaken by qualified personnel 5 Programming I Programming the time of day Press the or keys to adjust the time of day per minute Prolonged holding of either the or keys will accelerate the changes 2 Programming the valve 2 1 Enter the programming mode Press and hold both of the and keys for 5 seconds to enter the programming mode dd Chanse of program and modifications Press the key to pass from one stage to the next until leaving the program and returning in service To use the or keys to modify the programmed values The programmed values Note 1t 1s necessary to pass through all of the programming stages and to return to service position so that any modifications to the program are saved The first stage of the programming mode corresponds to the system capacity The capacity is expressed in US gallons litres or in m format US metric or m For example 6500 litres The second stage allows the adjustment of the time of regeneration For example 2 Oclock in the morning The thir
10. ot the volume remaining has reached zero Control during a regeneration During regeneration the valve will display the number of the regeneration cycle stage to be reached display flickering or reached and remaining time for this cycle fixed display Once all of the regeneration cycles are carried out the valve returns to the service position For example The regeneration 1s in stage 2 with twenty seven minutes remaining To step from one cycle stage to the next during regeneration press the key This will have no effect if the valve is already moving between two cycles Operation in programming mode One can enter the programming mode only if the valve is in service During the programming mode the valve still operates normally and records all information The valve program is stored in a non volatile memory Operation during a power interruption During a power outage all the data is saved to be restored once the power 1s returned The programmed data can be stored for years without loss The Electronics will be inoperative during power outage and any programmed regeneration will be delayed The Electronics restores all information from the moment to which the power stopped An incorrect time will indicate that there was a power interuption 7 Wiring Diagram Up Flow te JER Valve i motor f G 0 0 O O G O W s di 2 q o O HOR TRANSFORMER PN 25651 7 Wiring Diagram Up
11. trical supply 5 Fill the salt reservoir with 50mm 2 water Do not add salt for the moment 6 Put the by pass valve of your Pallas Duo in the by pass position Open the raw water feed tap and a cold water tap in the vicinity run for a few minutes until all of the pipes are rinsed of any residual foreign bodies solder remains Turn off the raw water feed tap and cold tap when water runs clear 7 Put the by pass valve in the service position and let the water run into the resin tanks When the water flow stops open a cold water tap and let run in order to purge the air remaining in the resin tank Repeat for the second resin tank 8 Connect the softener electrically Once powered the valve may cycles itself and turn over the position service 9 The valve includes an indicator to inform the fitter of 1ts position the wheel directly below the motor indicates the bottle that is currently in the service position The Digital display on the front of the softener alternates between the volume remaining in the tank in service the number of the tank in service U 1 or 2 corresponds with the wheel INDICATION OF the TANK IN SERVICE and the time of the day Important to understand various dislays please see the following chapter Programming 10 Initiate a regeneration and bring the valve to cycle 1 by pressing the regeneration button The valve begins by transfering from one tank to the other and then entering the regeneration cycle
12. trol valve and add mineral cleaner to resin bed Increase frequency of regeneration and or backwash time C Clogged resin C Contact your retailer D Inlet of control plugged due to foreign D Remove pistons and clean control material broken loose from pipe by recent work done on plumbing system 5 Iron in softened water A Fouled resin bed A Check backwash brine draw and brine tank fill Increase frequency of regeneration B The iron level excedes the recomended B Contact your retailer parameters 6 Excessive water in brine tank A Plugged drain line flow control A Check flow control B Plugged injector system B Clean injector and screen C Foreign material in brine valve C Replace brine valve seat and clean valve D Power loss during brine fill D Check power source E Foreign material in BLFC E Clean brine line flow control 7 The valve does not regenerate A The valve controller does not function A Change the controller correctly B Microswitch defective B Change the microswitch A Defective Cam C Change the cam 19 9 Fault finding PROBLEM CAUSE REMEDY 8 Softener fails to draw brine Drain line flow control is plugged A Clean drain line flow control B Injector is plugged B Clean injector C Injector screen plugged C Clean screen D Line pressure is too low D Increase line pressure to 25 psi min E Internal Control Leak E Change seals spacers and piston assembly 9 Drain flows
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