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SAFETY AND OPERATING INSTRUCTIONS 2015

1. All members of visiting groups must wear well fitting buoyancy aids that have been supplied by GHOEC when taking part in activities afloat The buoyancy aids used comply with the latest requirements of EN393 1995 CE mark The style of buoyancy aid in use will depend on the activity For Pico amp Wayfarer sailing only buoyancy aids without a collar will be permitted For teaching in the Yacht amp Powered craft an auto inflation lifejacket must be worn by the Instructor leading the session Note Personal PFDs may only be used if approved by the Duty Manager e Helmets Harnesses and Climbing Hardware All climbing equipment meets the exacting UIAA standards of the British Mountaineering Council All Caving Water sports and Cycling Helmets carry the CE mark and are regularly inspected for wear or damage and repaired or replaced as appropriate f Protective Clothing Even on a warm day it can be very cold on the water or in exposed locations Grenville House provides a range of protective clothing which is appropriate to the activity Group leaders are responsible for ensuring that both students and accompanying staff are wearing suitable layers underneath Grenville House staff will give advice on this For Pico sailing and Kayaking Canoeing Raft Building Coasteering a swimming costume underneath a wetsuit and waterproof Cagoule is recommended Shorts must be worn over Centre wetsuits In exceptional circumstances and in lar
2. Boats used are only at one site 3 The Centre complies with all the conditions of RYA recognition In Un categorised water e g Torbay boats must not exceed a boundary of a three nautical mile radius from 1 Grenville House slipway Brixham 2 Town Slipway Torquay GHOEC Safety and Operating Instructions 2015 23 Water based activities are usually undertaken in specific areas which will normally be to the west of a line from Shoalstone to Thatcher Rock The choice of area reflects the type of craft in use the experience of the group and the prevailing weather conditions The Centre Manager is authorised to give approval for individual craft to be used more generally Approval for craft to be used outside these limits may only be authorised by the Centre Manager No Sailing or Power boating activity may take place outside nominated point of departure limits Sailing exercises must not take place in the area of Brixham Marina or adjacent to the wave screen or fuel bunker berths When craft are being sailed or towed out of Brixham Harbour they should keep out of the main fairway unless crossing it when a course at right angles to the fairway is to be maintained If it becomes essential to use the fairway craft must keep to the right and to the outside of the channel There is a speed limit of 5 knots in the harbour and in all areas to landward of the 5 knot channel There are particular rules that apply concerning the access to the
3. Centre strives to ensure that equality of opportunity and respect for diversity is manifested and developed in all areas of its work A full statement of intent and definition can be found in the Managing Diversity policy The Centre has a commitment to promoting care of the environment A full description of the Centre s commitment can be found in the Environmental Policy 2 Responsibilities in Professional Relationships v Employees and Trustees should present themselves as responsible persons and ina manner that inspires confidence and trust They should have a professional attitude towards other staff and Committee members agencies clients participants sponsors and the general public GHOEC Safety and Operating Instructions 2015 6 v Employees and Trustees have a duty of care to each participant and should accept their responsibility to protect the dignity privacy and safety of all those for whom they are responsible Staff should define and respect the boundaries between personal and working life and never misuse a leadership position whatever the age of the client v Employees and Trustees should manage the activities for which they are responsible with due regard to participants client and staff emotional and physical welfare Where a staff member delegates any activity or welfare responsibilities they should understand that the ultimate responsibility remains with oneself v Employees and Trustees should safegu
4. Karabiners Cave Suit Wellingtons 4 x Pulleys Wellingtons 1 x Ascender First aid kit 1 x static Rope Exposure bag 2 x Slings Hot cold drink mobile phone 2 Bakers Pit 1 6 Plus 1 adult As above As above As above leader Plus Plus 2 x Cows tails 2 x Cows tails 35 GHOEC Safety and Operating Instructions 2015 Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Session Equipment Ratio Qualifications Equipment Climbing 1 Dewerstone 1 6 Plus 1 adult MLTB Single Pitch Helmet Waterproofs 50m Static rope Hay Tor leader Supervisor Award Harness Sturdy 50m Dynamic rope Hound Tor Knife Boots Trainers Belay device Sheep s Tor Whistle Helmet Belay anchor ropes etc First Aid Kit Harness 1x Shunt Exposure Bag or 2 x Ascenders Group Shelter Assorted Karabiners slings Hot Cold drink amp quickdraws mobile phone 1 x Climbing Rack Wall nuts 1 12 Climbing 2 continued GHOEC Indoor 1 6 Plus 1 adult Devon County Climbing Helmet Helmet Per pitch Climbing Wall leader Wall Supervisor Harness Harness 1 Aid Kit Trainers 1x HMS amp 2 x Screw gate karabiners 1 x 15m or 20m low stretch rope 36 GHOEC Safety and Operating Instructions 2015 Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Session Equipment Ratio Qualifications Equipment Cycling 1 Plym Trail 1 6 Plus 1 adult GHOEC Stat
5. be increased in certain circumstances under the direction of the Centre Manager or Duty Manager The number of crew for each type of water craft are based on these being children The numbers for heavier crews may be adjusted according to the type of craft h Operating Areas i Orienteering and Coast Path Walking Walks are undertaken on the SW Coast path in the general Berry Head area and beyond towards Dartmouth or on the Paignton side of Brixham The coastal footpath is a well sign posted public footpath Orienteering will normally take place at Berry Head where a variety of courses are available Hand held Walkie Talkies are used by all Instructors Accompanying Staff on Berry Head to enable communication with each other at all times ii Moorland Walking Cycling All Walking Cycling activities on Dartmoor are led on either pre set routes or a specific route chosen by an appropriately qualified instructor to suit the weather and specific groups needs or aims for the activity Cycling also takes place on the Plym trail and at Haldon Forest iii Sailing and Power boating Nominated Point of Departure Code of Practice Under the Nominated Point of Departure Code of Practice Grenville House is exempt from the MCA Code of Practice as a recognised RYA Teaching establishment provided 1 Boats stay within a three mile radius of the boundary of category waters A B C or D and not further than three miles from land 2
6. health and safety are monitored and fire protection equipment meeting the requirements of the Regulatory Reform Fire Safety Order 2005 is maintained to a high standard N B In this document the terms accompanying staff and group leader refer only to staff or leaders who are directly linked to the visiting group and do not come under the direct control of Grenville House The term Grenville House staff refers to staff who are employed or contracted by Grenville House to manage organise or otherwise be responsible for the operation of Grenville House and the activities organised from there The term instructor refers to staff whether from Grenville House or from the visiting group who have responsibility for the safe and effective conduct of a specific activity for a set period of time B DISABILITY STATEMENT The physical layout of the site and buildings limit access and Grenville House is actively committed to reviewing and improving access to both its facilities and activities for disabled students Where resources allow improvements will be made according to priorities and needs Every effort is made to enable inclusion for students with disabilities where appropriate provision can be made Staff training covers aspects specific to students with disabilities and aims to increase awareness of the difficulties experienced by students with disabilities An emphasis on adaptation of teaching styles and the need for
7. iv Particular attention should be paid to the nature of the ground on which the activity takes place Avoid hard surfaces i e concrete tarmac wherever a risk of falling occurs v Equipment placed on location must be attended at all times to avoid loss through theft tampering or injury to third parties vi Groups involved in navigation between locations must be either accompanied by staff or shadowed depending on age ability vii Ready access to first aid facilities transport must be built in to the exercise if off site viii Emergency contingencies must be built into the planning of the activity ix All equipment must be checked before use for signs of wear and a record kept of the age and usage of all equipment x It is the responsibility of the instructor to ensure that all equipment is returned to store after use in a clean condition 6 Kayaking Canoeing Stand Up Paddleboarding and Raft Building e Helmets must be worn by all active participants on non journeying Kayak Canoe Stand Up Paddleboarding or Raft building sessions This includes Adults and Instructional Staff e For Canoe Kayak and Stand Up Paddleboarding sessions groups comprising only adults may be given the option not to wear a helmet if it is felt appropriate by the Instructor in charge of the session Exceptions may occur when i Open Canoe journeying on the Sea amp River Dart below Totnes ii Sea Kayak amp Stand Up Paddlebo
8. layers First Aid Kit drink Trangia food Fuel Bottle Whistle Mobile Phone Hot Cold drink Emergency food Spare clothes 2 Dartmoor 1 18 Plus 2 adult MLTB Walking Group As above As above leaders Leader or Summer Assessed Coastal Devon Coast 1 18 Plus 2 adult GHOEC Statement of Rucksack Waterproofs Path Path leaders Competence First Aid Kit Sturdy Walking Map Compass Boots Trainers Group Shelter Hat gloves First Aid Kit Warm layers Trangia drink Fuel Bottle food Whistle Mobile Phone Hot Cold drink Emergency food 38 GHOEC Safety and Operating Instructions 2015 Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Session Equipment Ratio Qualifications Equipment Orienteering 1 Berry Head 1 18 Plus 3 adult GHOEC Statement of First Aid Kit Waterproofs leaders Competence Map Sturdy Compass Boots Trainers Group Shelter Hat gloves First Aid Kit Warm layers Whistle drink Mobile Phone food Hot Cold drink Orienteering Map Control Point card 2 Dartmoor 1 18 Plus 2 adult MLTB Walking Group As above As above leaders Leader or Summer Assessed Problem 1 Solving Grenville House 1 18 Plus 2 adult GHOEC Statement of First Aid Kit Waterproofs Standard Set up leaders Competence Sturdy Boots Trainers See lesson Plan Appropriate clothing 2 Berry Head As above As above mobile phone Hot Cold drink 39
9. slipway via Brixham Marina which are No entry to the Marina for any Grenville House craft other than the Colvic and safety boats when leaving and returning to their berths and for general access to the slipway No use of the events pontoon other than at very low springs when access to the slipway is not possible The end section of the pontoon by the bridge may then be used but the prior agreement of the Marina Manager must be obtained No one must land on or tie up to the wave screen During lunch times Wayfarers and Toppers can be anchored if supervised or secured to a buoy the location to be determined by the instructor in charge and with regard to weather conditions and the need to ensure that no navigational hindrance occurs Sails must be folded neatly and secured The safety boat will ferry in the crews to shore NOTE The manufacturers recommended maximum crew for the safety boats must not be exceeded and are as stated below 5 4m Avon Searider 10 persons 4 7m Avon Searider 8 persons 4 0m Avon Searider 6 persons iv Canoeing Kayaking amp Stand Up Paddleboarding Particular rules apply to Paddlers due to their vulnerability from large craft 1 They must keep out of the Marina at all times and their exit routes from the slipway are a Alongside the wall and under the bridge of the events pontoon b Turn right from the slipway and alongside the wall to the breakwater pool 2 The lifeboat during its emergency operati
10. this experience there is the opportunity to appreciate ownership respect for others and teamwork Every group has its own style and methods for achieving these aims and organises their group s domestic and catering rotas accordingly It should be the aim of each visiting group to leave as little impact on the fabric of the centre as possible upon departure leaving the centre as it was upon arrival In order to assist in achieving this set out below are the domestic needs of the centre both during your stay and prior to departure Daily 1 Clean and dry toilets hand basins showers and shower room floors 2 Tidy dormitories empty waste bins and vacuum floors 3 Clean all dining room surfaces including the floor after each meal 4 Wash up after each meal clean and disinfect all kitchen surfaces and empty the bins Departure Day 1 Sweep Mop and Hoover all floors as appropriate 2 Clean Cooker Grill Food warmer Freezer and Fridges Self Catering only 3 Store all Kitchen equipment in drawers amp Cupboards as labelled 4 Empty all rubbish and recycled waste into main bins outside 5 Place bed linen in the Laundry truck 6 Tidy all rooms and stack chairs neatly 7 Ensure all personal property collected drying room emptied all windows closed and all lights off on upper floors GHOEC Safety and Operating Instructions 2015 19 The Duty Manager will accompany Group Leader around the Centre in order to ens
11. waste products 3 Using materials from sustainable sources and recycled materials 4 Using environmentally efficient equipment 7 A GENERAL OPERATING AND SAFETY POLICY Grenville House provides a facility for the use of young people under the guidance of both their accompanying staff and Grenville House staff Responsibility for the overall safety well being and behaviour of groups rests with the accompanying staff Grenville House staff are responsible for ensuring that the facilities provided and the activities organised by Grenville House as well as the areas of operation meet rigorous safety standards The requirements and recommendations contained in the Outdoor Education Visits and off site activities Health and Safety Policy for Devon County Council and Torbay Council Establishments 2008 including supplements form the basis of standards normally acceptable at Grenville House It is recognised that a number of other responsible national and county organisations accept and recommend different safety requirements Any decision relating to the acceptance of different safety requirements rests entirely with the Grenville House Centre Manager Grenville House staff also have an over riding authority to reach a decision to abandon any activities on the water or the land under adverse weather conditions or other circumstances that affect safety Grenville House does not accept responsibility for any equipment provided by visiting g
12. work and minimise any adverse effects Employees and Trustees should seek to develop their own and others understanding of the environment and the behaviours that can adversely affect it 5 MANAGING DIVERSITY Statement of Intent Grenville House Outdoor Education Centre strives to ensure that equality of opportunity and respect for diversity is manifest and developed in all areas of its work The Centre accepts that discrimination harassment and bullying have no place in outdoor learning and therefore need to be constructively challenged whenever they are displayed GHOEC Safety and Operating Instructions 2015 7 The Centre will actively seek to enhance the understanding and practice of all employees and trustees with regard to equal opportunity and the management of diversity The Centre strives to Conform to the letter and intent of the current legislative requirements Create a culture within the Centre of openness and trust that recognises the diversity and value of individuals Adopt mechanisms for dealing with bullying harassment and discrimination Adopt and maintain standards of good practice Regularly monitor and review this policy and practice The Centre believes that e All people should have the opportunity for Outdoor Learning experiences e That Outdoor Learning is a lifelong process and should therefore be accessible throughout life e Equality of opportunity is not achieved through one size
13. 24 k Communications Page 27 12 Adult Groups Specialist Courses Page 27 13 Transport Page 27 Appendix 1 Outdoor Activity Matrix Page 29 GHOEC Safety and Operating Instructions 2015 3 1 CONTACTS AND TELEPHONE NUMBERS To contact a member of Grenville House staff in an emergency or if assistance or advice is needed contact DURING WORKING HOURS Athina Savva Charity Secretary Kurt Mockridge Centre Manager Darryll Farley Deputy Manager Rebecca Gulliver Duty Manager Aaron Hunt Instructor Phillip Vreony Instructor Kate Ryley Instructor Stuart Williams Instructor Annie Lowe Trainee Instructor Cheryl Leaman Head Housekeeper Janice Smith Assistant Housekeeper Maureen Overton Administrator OUT OF WORKING HOURS Kurt Mockridge Darryll Farley Rebecca Gulliver Athina Savva 07837 838814 07737 846678 07843 202979 07971 613057 OTHER CONTACT NUMBERS Brixham Hospital 01803 882153 Doctors Surgery 01803 855897 Dentist 01803 853980 Brixham Police 0990 777444 Brixham Coastguard 01803 882704 Tourist Office 01803 852861 Berry Head Ranger 01803 882619 Grenville House office 01803 852797 Grenville House pay phone 01803 855077 Fire Ambulance Police Coastguard 999 For Non emergencies call 101 GHOEC Safety and Operating Instructions 2015 4 2 STATEMENT OF GENERAL SAFETY POLICY The Directors Trustees of the Management Committee of Grenville House Outdoor Education Centre ar
14. GHOEC Safety and Operating Instructions 2015 SAFETY AND OPERATING INSTRUCTIONS 2015 Revised 12 January 2015 GHOEC Safety and Operating Instructions 2015 INDEX 1 Contacts and telephone numbers Page 3 2 Statement of general safety policy Page 4 3 Statement of Purpose Page 5 4 Code of Professional Conduct Page 5 5 Managing Diversity Page 6 6 Environmental Sustainability Page 9 7 A General operating and safety policy Page 10 B Disability Statement Page 11 C Child Protection Policy Page 11 D In Loco Parentis Page 12 8 Insurance Page 12 9 Parental Guardian consent Page 12 10 In the building and on site Page 13 a Fire and emergency procedures Page 13 b Safety in specific areas Page 14 c Building site and personal security Page 15 d Accidents Page 16 e Emergency Action Plan Page 17 f Daily routine Page 17 g Domestic Care Page 18 h Pets Page 19 i Environmental Awareness Page 19 11 Outdoor Activities Page 19 a Instructor Qualifications Standards amp Monitoring Page 19 b Preparation and briefing Page 20 c Abandonment of activities Page 20 d Personal Flotation Devices Page 21 e Helmets Harnesses and Climbing Hardware Page 21 f Protective clothing Page 21 g Group organization and size Page 22 h Operating areas Page 22 1 Weather parameters Page 24 j Safety equipment amp specific considerations Page
15. House is actively committed to reviewing and improving access to both its facilities and activities for disabled students Where resources allow improvements will be made according to priorities and needs The successful implementation of the Safety Policy is important This demands the diligent participation of individual staff members and it is a part of their normal duty to draw to the attention of their line manager any hazards or unsafe practices that they observe If staff members feel that the reports have not been acted upon they should be further referred in the same manner as a grievance The trustees and Management Committee will review the SAFETY POLICY STATEMENT and SAFETY AND OPERATING INSTRUCTIONS on an annual basis at the November meeting of the Committee The Secretary and Centre Manager will review these documents and after consultation with other staff members make recommendations to the Committee for any changes to be made GHOEC Safety and Operating Instructions 2015 5 3 STATEMENT OF PURPOSE The Centre supports develops and promotes the achievement of learning through purposeful and planned outdoor experiences It believes in the value of challenge and adventure in an outdoor setting Such activities experienced and reflected upon not only enhance the quality of life of anyone of any age or ability but additionally develop Self awareness Understanding and tolerance of others An appreciation and under
16. Plus 1 adult RYA Powerboat Auto Inflation Lifejacket Helmet Safety Boat equipped with leader Instructor Knife Buoyancy Aid See Coastal Whistle Waterproofs 95 Fuel min Nominated VHF Suitable Spare 5ltr f fuel Point of First Aid Kit footwear Tools spares Departure Code Exposure Bag or Flares of Practice Group Shelter 2 Red Hand Hot Cold drink 2 Orange Hand smokes 2 x Kill cord Anchor and chain 2 x paddles Towing bridle 2 x safety lines throw and tow pump Kayaking Sit 1 on kayaks Brixham 1 6 Plus 1 adult BCU L2 Kayak Coach Buoyancy Aid Helmet Kayak with Harbour leader or Knife Buoyancy Aid 2 x end loops BCU L2 Canoe Coach Whistle Paddle footrest plus 3 Kayak VHF Wetsuit Internal buoyancy plus extra or Towing system shorts buoyancy in rear UKCC L1 Coach First Aid Kit Cagoule Sit on top kayak with secure Exposure Bag or Suitable storage hatches Group Shelter footwear Paddle Hot Cold drink 29 GHOEC Safety and Operating Instructions 2015 Activity Operating Area Instructor Pupil Ratio Instructor Qualifications Instructor Equipment Pupil Equipment Session Equipment Kayaking Sit on kayaks continued 2 Torbay Restricted to i Shoalstone Pool ii Elberry Cove 3 R Dart Sharpham only Totnes to Dittisham amp R Avon Aveton Gifford to Bantham 4 R Dart Buckfast to Totnes 1 6 Plus 1 adult leader 1 6 Plus 1 adult lead
17. ROCEDURES General The Trustees and Management are responsible for ensuring that the policy is implemented and monitored across the scope of the Centre s work It is the responsibility of all working for or on behalf of the Centre to work in a fair manner and to constructively challenge discrimination harassment and bullying Discrimination harassment and bullying through electronic or paper media will not be tolerated This would include racist or sexist remarks and any other form of harassment People working for or on behalf of the Centre will be managed in a fair manner The Trustees and management will seek guidance where necessary to comply with existing legislation particularly in their dealings with volunteers clients trustees and employees in the following areas Recruitment and selection Remuneration Working conditions Development opportunities Training and development opportunities in equal opportunities and the management of diversity will be available as required The Centre The Centre strives to value the skills and abilities of all of its employees trustees and clients and will continue to strive to Embrace the diversity of the client base Provide a broad range of support and channels for communication Challenge stereotypical attitudes including gender race culture age sexual orientation ability and geographical location Value all contributions and achievements and create an e
18. all times and should not be deadlocked when persons are in the building 5 Activity equipment stores workshops All are kept locked when not in use All stores are Out Of Bounds to guests except when in the presence of a Grenville House employee 6 Access to the office Access is restricted to Grenville House staff unless upon invitation The Centre s business telephone line is not available for group use Access to the photocopier is only available with Grenville House staff consent for which a usage charge will be made 7 Access to Dormitories is restricted to group members using them If Grenville House staff require access visiting staff will be consulted prior to entry where possible as per the Centre s Child Protection Policy 8 Keys Group leaders are provided with two sets of keys which include the following A Main Set Front Door Fire Panel Yale and Deadlock Chapel Window lock Dorm 2 divider Larder Visiting Staff Bathroom Linen Cupboard B Back up Set Front Door Yale and Deadlock Bottom Compound gate Note Keys must be returned to the office before departure 9 Building Unoccupied When the building is unoccupied all the windows must be locked closed and all external doors deadlocked and bolted All lights to be turned off d Accidents and Incidents Details of all accidents no matter how small should be reported to a Grenville House staff member The person responsible for the grou
19. ard confidential information relating to participants and use discretion when there is a particular need to share essential information with professional colleagues v Employees and Trustees should respect fellow Employees and Trustees Public or private reference to the conduct integrity or quality of service of another Employee and Trustee should be expressed with due care accepting that there is a clear moral obligation to challenge unprofessional conduct 3 Professional Standards Employees and Trustees should adhere to legal requirements and to commonly accepted current best practice Employees and Trustees should ensure they remain up to date in legal professional technical and safety matters Employees and Trustees should maintain and develop their professional competence share expertise and good practice with other Employees and Trustees and contribute constructively to relevant debates on professional matters Employees and Trustees should respect the responsibilities of other institutions associations agencies and professions that share a common interest in Outdoor Learning 4 Responsibility for Sustainable Outdoor Practice and Care of the Environment s Employees and Trustees should conserve the natural environment endorsing the principles of sustainable use and minimum impact Employees and Trustees should be sensitive to the impact of their operation on the local community and cultural setting within which they
20. arding Journeying when helmets may be carried for use in and around shallows or rocks 7 Cycling i Helmets must be worn whilst cycling GHOEC Safety and Operating Instructions 2015 27 ii An Adult is placed at the front and rear of the group when on roads or in close proximity to vehicles iii Cycling does not take place during the hours of darkness 8 Coasteering and Stand Up Paddleboarding The depth of water dictates the nature of the activity at all times and the monitoring of participants for signs of hypothermia is a constant requirement at all times of year The latter being addressed generally by the wearing of winter wetsuits and or a cagoule k Communications Whilst on the water the normal method of communication is by voice whistle visual or VHF radio Instruction on the use of the radios is given prior to their use and unless the users have a VHF operator s certificate the instructions given must be strictly adhered to For general communication with Grenville House the channel used is 43a For communication with the Coastguard and other craft channel 16 is used and users should also be able to change channels to normal working frequencies A non routine incident on the water must be reported to the Coastguard on VHF channel 16 clearly stating whether or not assistance is required Remember members of the public will report what they see happening and if the Coastguards have no other information they mig
21. der to maintain our high standards of provision activity sessions are monitored regularly in two main ways 1 Peer Observation The majority of sessions consist of two or more Instructor led activity groups Consequently this results in the informal monitoring of session standards and their content on a regular basis Furthermore this enables the full time staff to self regulate as well as being able to monitor the quality of provision by Freelance staff 2 Management Observation The Senior management team make both formal and informal session observations which are usually recorded These observations are made either remotely discretely or whilst working alongside colleagues 3 Continuous Professional Development Instructors are required to maintain Coaching and Competency standards in order retain their status as qualified coaches This is achieved through a variety of routes many of which will involve sharing views on Best Practice i Coaching forums GHOEC Safety and Operating Instructions 2015 20 ii Update modules supplementary courses or endorsements iii The acquisition of qualifications in a new discipline iv In House training v Technical adviser review programmes Consequently informal feedback is generated on an almost daily basis with respect to standards and content of sessions coaching methods and development and technical ability Where it is felt necessary feedback may be carried out in a m
22. e Centre the following procedures need to be observed 1 Visitors All visitors are prompted to report to the office upon arrival by signs at the main gate and front entrance Official visitors to the Centre are asked to report to reception where they MUST sign in and out and are issued with a visitor s badge The Visitors book is monitored from the office A member of staff should challenge anyone unknown to guests employees and not wearing a visitor s badge and report any concerns to the Centre Manager or Deputy Young people should be warned against challenging strangers Photographs of all full time staff at Grenville House are displayed in the entrance lobby GHOEC Safety and Operating Instructions 2015 16 2 Personal possessions A strong lockable cabinet is located in staff bedroom 2 to enable groups to lock valuables away The party leader for the group will hold a key It is strongly recommended that any valuable items such as i pods mobile phones etc are not brought to the Centre 3 Main entrance Rear doors Access to the building is via a push button keypad Guests will be informed of the code upon arrival and these doors should be kept closed at all times This code is changed on a weekly basis Remember that they are also fire exits and should not be deadlocked while persons are in the building 4 Wetsuit store door changing room door Both of these doors are external doors They should be kept closed at
23. e committed to the principle of providing and maintaining safe working conditions for their employees and a safe environment for those who use the Charity s facilities This statement is designed to cover the operation of Grenville House as a residential facility catering for groups of young people with their accompanying staff and the occasional use of Grenville House by adults for meetings and training It also covers the provision of support services not involving Grenville House for young people The responsibility for ensuring that the policy is implemented and updated and for the reporting of injuries under the Reporting of Injuries Diseases and Dangerous Occurrences Regulations 1995 rests with the Trustees and Management Committee with the Charity s Secretary acting on their behalf Instructions on the safe operation of Grenville House are contained in the Grenville House Outdoor Education Centre publication SAFETY AND OPERATING INSTRUCTIONS This specifies the safe working practices hazards to take into account emergency procedures reporting procedures and general notes of guidance for activities undertaken The responsibility for ensuring that this document is complied with rests with the Centre Manager of Grenville House who is also responsible for ensuring that all statutory requirements and codes of practice are adhered to in the operation of the Centre and the undertaking of outdoor and other activities Grenville
24. e event of fire alarm activation Any individuals requiring direct assistance are identified and appropriate arrangements made to evacuate those concerned are agreed Youth groups also take part in a full practice drill during which the groups lead staff assume the role of Fire wardens The Fire Assembly point in the event of a fire is adjacent to the chapel and is clearly signed This area must be kept clear of vehicles at all times NOTE Any deliberate interference with the Fire Protection arrangements of the Centre will result in immediate removal from the site Aerosols can also activate the alarm and it is requested that they are not brought on site by guests FIRE PRECAUTION ARRANGEMENTS Action on hearing the fire alarm 1 Immediately leave the building by the nearest available fire exit 2 Do not collect personal belongings 3 Close any doors and windows if possible GHOEC Safety and Operating Instructions 2015 14 4 Assemble at the Fire Collection Point 5 Await the all clear given by the Fire Warden or Duty Manager before returning into the building Action on a fire being discovered 1 Close door upon leaving room 1 Activate the Alarm by the nearest Call Point 2 Call 999 if safe to do so 3 Leave the building via the nearest available fire exit Note Only attempt to tackle any fire if possible with an appropriate extinguisher and without personal risk b Safety in specific a
25. ed with them at the time of booking their services Kitchen All children U18 s must be supervised at all times and the whole area maintained in a clean and tidy state Gas electricity water hot surfaces open flames and sharp cutting edges all demand extra caution being taken All sharp utensils and matches lighters etc are to be stored in the specified drawer and padlocked at all times when not in use A notice giving advice on hygiene is displayed in the kitchen and attention is drawn to the possibility of routine inspections by the Environmental Health Officer A fire blanket and extinguisher are located in the kitchen It is the responsibility of the Group Leader to ensure that the Kitchen is never overcrowded A GHOEC Safety and Operating Instructions 2015 15 one way system is in operation with doors clearly signed IN and OUT to assist in avoiding collisions and must be observed at all times Laundry Room Staff Room This is the Grenville House staff room and for security reasons must not be entered without permission The washing and drying machinery is for the sole use of Grenville House staff and may only be used by residents with the express permission of the Centre Deputy Manager or Housekeeper Refuse collection reclamation Collection day is Thursday During the course of the week groups are requested to sort their waste materials into recyclable non recyclable items Guidance notes are provided in the kitch
26. ement of Helmet Helmet Puncture repair kit etc leader Competence Rucksack Waterproofs Spare inner tube First Aid Kit Sturdy Map Boots Trainers Tool kit Pre set route card Hat gloves Compass Warm layers spanners Group Shelter drink Allen keys First Aid Kit food Trangia Fuel Bottle Whistle Mobile Phone Hot Cold drink Emergency food Spare clothes High Grenville 1 6 Plus 1 adult GHOEC Statement of Helmet Helmet Per Belay Ropes House leader Competence Climbing Harness Climbing Harness 25m low stretch rope Course Chest Harness Chest Harness 2 Alloy screwgate karabiners 1 HMS karabiner 1 gri gri Mid section Petzl Kador 3 way karabiner Block and tackle Ladder Safety Kit Ladsaf braking device 2 steel screwgate Karabiners Cows tail 37 GHOEC Safety and Operating Instructions 2015 Spare clothes Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Session Equipment Ratio Qualifications Equipment Low Ropes Grenville House 1 18 Plus 2 adult GHOEC Statement of First Aid Kit Helmet Assorted rope elements Course leaders Competence Long trousers Suitable footwear i e Trainers or walking boots Moorland 1 Walking Pre set Routes 1 18 Plus 2 adult GHOEC Statement of Rucksack Waterproofs leaders Competence First Aid Kit Sturdy Pre set route card Boots Trainers Map amp Compass Hat gloves Group Shelter Warm
27. en area Dormitory and day rooms care is required to ensure that hazards are not created by leaving clothing and other gear on the floors Clothing Crates are provided for under bed storage that floors in washing and toilet areas are kept dry and that food and drink are not taken upstairs Personal electrical appliances are not to be used without prior approval from Grenville House staff All windows are fitted with restrictors where necessary which still allow adequate ventilation when required Corridors are fire escape routes and must be kept clear at all times Fire doors Must be kept closed unless fitted with Dorguards Workshop and Equipment Stores may only be accessed when directed by a member of Grenville House staff Drying Room In order to optimise the efficiency of the drying room items should be rung out by hand and then hung on the hangers provided All heat sources are to be kept clear at all times Backyard Playground Children using this area must be supervised by an adult Non Resident Changing Rooms Reception These are for the sole use of Non Resident groups and will be kept secure whilst not in use All group leaders must ensure that these facilities are respected and left in a satisfactory condition prior to departure c Building Site and Personal Security Maintenance of personal building and site security is of paramount importance In order to ensure the security of guests and employees at th
28. er 1 6 Plus 1 adult leader BCU L2 Kayak Coach plus GHOEC Statement of Competence BCU L2 Coach plus GHOEC Statement of Competence BCU L3 Inland Kayak Coach As above plus Split Paddles As above plus 15m throw bag As above As above As above As above As above As above 30 GHOEC Safety and Operating Instructions 2015 Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Session Equipment Ratio Qualifications Equipment Canoeing 1 Brixham 1 6 Plus 1 adult BCU L2 Canoe Coach Buoyancy Aid Helmet Canoe with Harbour leader or Knife Buoyancy Aid 2 x painters BCU L2 Kayak Coach Whistle Paddle 1 x rafting line amp bailer plus 3 Canoe VHF Wetsuit Towing system shorts First Aid Kit Cagoule Exposure Bag or Suitable footwear Group Shelter Paddle Note Suitable As above 1 x Spare Paddle clothing can be Hot Cold drink worn under waterproof jacket and trousers 2 Torbay 1 6 Plus 1 adult BCU L2 Canoe Coach As above As above As above Restricted to leader plus GHOEC Statement i Shoalstone of Competence Pool ii Elberry Cove 3 R Dart 1 6 Plus 1 adult BCU L2 Coach plus As above As above As above Sharpham only leader GHOEC Statement of Except Helmets Totnes to Competence Dittisham amp R Avon Aveton Gifford to Bantham 4 R Dart BCU L3 Canoe Coach As above As above As above Buckfast to To
29. ess The Centre Manager or Duty Manager will rearrange the activity programme where necessary or organise an appropriate alternative A Met Office forecast of Gale force 8 or above imminent will result in the immediate cancellation or cessation of all sailing activities j Safety equipment amp Specific Considerations All water based craft carry safety equipment as recommended by the RYA and BCU that is appropriate to their use and normal area of operation and it is essential that before extending the area of operation the safety equipment on board is reviewed Group leaders must not allow anyone to tamper with this equipment which must be in first class working order at all times The RYA Safety Boats carry a full range of equipment which includes 95 fuel on leaving harbour First aid kit carried by the instructor Orange survival bags Tools and spares Distress and warning flares VHF radio Engine kill cord fitted andin use Knife and whistle Anchor and chain 2 x Paddles Towing bridle 2 x safety lines throw and tow Pump Spare Kill Cord The safety boat coxswain is to be qualified to minimum RYA Safety boat unless an RYA Dinghy instructor in at least one Wayfarer has RYA Safety Boat certificate in this case RYA L2 Coastal is suitable GHOEC Safety and Operating Instructions 2015 25 Specific safety considerations 1 Abseiling Climbing High Ropes and Low Ropes e A safety rope must be used in al
30. f Competence Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Ratio Qualifications Equipment Stand Up 1 Paddleboarding Brixham 1 6 Plus 1 adult BCU L2 Kayak Coach Buoyancy Aid Helmet SUP with coiled leash Harbour leader or Knife Buoyancy Aid BCU L2 Canoe Coach Whistle Paddle or VHF Wetsuit UKCC L1 Coach Towing system shorts With BCU SUP First Aid Kit Cagoule endorsement Update Exposure Bag or Suitable footwear Or Group Shelter BSUPA Level1 Coach Paddle Hot Cold drink 2 Torbay As above plus GHOEC As above As above 33 GHOEC Safety and Operating Instructions 2015 Activity Operating Area Instructor Pupil Instructor Instructor Equipment Pupil Session Equipment Ratio Qualifications Equipment Yachting Torbay 1 6 Plus 1 adult RYA Day skipper Auto Inflation Buoyancy Aid Yachts ancillary equipment leader for intro Practical Lifejacket Waterproofs See sessions or Knife Suitable footwear Danbuoy with flag Nominated RYA Keelboat Instructor Whistle 2 Red Hand flares Point of 1 5 On RYA Coastal VHF 2 Orange Hand smokes Departure Code courses First Aid Kit 2 x Horseshoe life rings of Practice Exposure Bag or Anchor and chain Group Shelter Fire extinguisher Hot Cold drink 1kg Dry Powder Chart Compass Air Horn Raft Brixham Inner 1 6 Plus 1 adult RYA Powerboat Level 2 Buoyancy Aid Helmet Safety Boat Building Harbour leader plus GHOEC Sta
31. fits all but by recognising and meeting the needs of individuals and by managing their diversity thus enabling access for all Definition of Terms Managing diversity is the principle that people are valued and treated fairly as individuals for business social and moral reasons People from different backgrounds bring fresh ideas and perceptions into the workplace and outdoor learning arena adding value to our work and the outdoor learning environment Managing diversity involves challenging such issues as direct and indirect discrimination harassment and bullying These may be on grounds of sex or marital status pregnancy racial grounds or grounds of disability age sexual orientation language or social origin religious beliefs political opinions or other personal attributes What is Discrimination Discrimination is treating a person less favourably because of things such as gender pregnancy marital status disability ethnic origin or race It can be either direct or indirect It is currently illegal to discriminate in the workplace on grounds of sex race and disability Direct discrimination occurs when a person is treated less favourably for a reason unconnected with their ability Examples Deciding to offer or not to offer someone the job because of their disability or gender Making a decision about who should or should not attend a course because of their ethnic background Dismissing refusing to promo
32. ger boats waterproofs over appropriate clothing is acceptable The wearing of waterproof clothing is a considerable defence against wind chill particularly in wet conditions The problems of hypothermia must be borne in mind at all times even on a sunny day and Instructors group leaders must be vigilant for any signs of this Also there is a constant prospect of sunburn The use of sun block creams is highly recommended Some form of protective hat is a sensible protection in summer The reflection of the sun from the water can also be harmful and sunglasses are recommended where practical to wear Appropriate footwear must be worn on all GHOEC instructor led activities GHOEC Safety and Operating Instructions 2015 22 g Group Organisation Size and Control Group control As stated in the Health and Safety of Pupils on Educational Visits good practice guide 1998 produced by the Department for Education and Skills it must be stressed that The group leader and teachers retain ultimate responsibility for pupils at all times during adventure activities even when the group is under instruction of the provider s staff The provider is responsible for the safe running of an activity Group leaders are asked to arrange their groups into units of 6 students and 1 staff member This allows a degree of flexibility and arranges students into convenient numbers for all activities The numbers accommodated on some activities can
33. ht launch the lifeboat to a reported incident For attracting the attention of those in small craft audible visual signals may be used These are a One blast on a whistle look at safety boat Hand on head Come to me b Arms above head forming a triangle Return to base If communications break down craft should return to the safety craft or to Grenville House for verbal instructions For all land based activities mobile phones or public telephones are used to contact the centre 12 ADULT GROUPS SPECIALIST COURSES Where activities are provided for adult groups particularly with non novice groups or groups working towards National Governing Body NGB certificates the minimum guidelines set by the relevant NGB may be observed where applicable This would be at the discretion of the Centre Manager 13 TRANSPORT Driving a minibus requires additional skills in order to be able to handle the vehicle safely The weight and the size of the vehicle are greater than a car In addition the driver takes on the responsibility for the safety of passengers In order to minimise the risk of accidents occurring whilst transporting passengers a Code of Practice has been written which must be observed by all individuals driving for or on behalf of Grenville House Outdoor Education Centre GHOEC Safety and Operating Instructions 2015 28 This code of practice applies to all minibuses owned or hired by Grenville House All passengers mus
34. increased flexibility of approach is continually being developed C CHILD PROTECTION POLICY 1 Policy statement The GHOEC Policy Statement on Child Protection is as follows The child s welfare is paramount All children whatever their age culture disability gender language racial origin religious belief and or sexual identity have the right to protection from abuse All suspicions and allegations of inappropriate behaviour will be taken seriously and responded to swiftly and appropriately As defined in the Children Act 1989 anyone under the age of 18 years should be considered as a child for the purposes of this document 2 Application Prior to commencing employment at Grenville House all staff are made fully aware of the centre s Child Protection Policy Particular attention is made with respect to the centre specific arrangements including the staff Code of Conduct GHOEC Safety and Operating Instructions 2015 12 D INLOCO PARENTIS Common law expects people acting in loco Parentis to take the same care as would a reasonable and careful parent This duty is continuous during any visit or off site activity and cannot be delegated The principle of being in loco Parentis applies to all young people under the age of 18 Parental consent is therefore required for people under that age 8 INSURANCE Grenville House is insured for Public and Employers Liability through Zurich Municipal and fo
35. l abseiling situations Only single pitch climbs are to be used 10 5 11 mm ropes to be used for lifelines 10mm ropes are used for Leap of Faith due to excess friction in the system e Helmets must always be worn by active participants at the Climb Abseiling sites including Instructional staff Removal of helmets is permissible when appropriate and safe to do so at the discretion of the Instructor in charge of the session e Harnesses must be checked immediately prior to abseiling or climbing or High Ropes to ensure security Chest harnesses must be used for High Ropes and Abseiling NOTE The Climbing Bouldering Wall Low and High Ropes Course are hard hat areas Anyone standing on the Chapel stage and beyond or in the gated wood chipped areas must wear a helmet at all times 2 Cave Rescue call out procedures the following details are to be held at Grenville House and or put in the charge of an informed person who can initiate a call out if required i Name of group and individuals in it ii Size of group including staff and instructors iii Estimated time to leave cave iv Call out time allow 1 hour for overdue groups Call out procedure is i Dial 999 ask for Cave Rescue ii Give details of group iii Wait by telephone for further instructions 3 Coastal Path Moorland Walks Cycling i A recall procedure which is fully understood by the group must be in operation ii Routes used must take accou
36. n for the environment 2 Avoid using sites when requested by Land Managers due to environmental concerns 3 Monitor locations used for environmental damage 4 Consider modifying the use of the locations so as to reduce damage 5 Consider assisting with the repair or maintenance of sites especially if their work has significantly contributed to that damage B Avoiding Conflict with the local community Employees and trustees must 1 Respect the interests of others especially those who live work manage or carry out their recreation in the environment of our work 2 Comply with bylaws and access agreements 3 Liaise with landowners local communities and other organisations over any activities which may affect them the land over which they have control or an interest in 4 Be sensitive to the potential and actual impact of their operation on an area 5 Follow the countryside code C Educate participants about the natural environment and local area Employees and trustees should 1 Promote awareness and respect for the natural environment 2 Encourage greater understanding of the natural world and the cultural setting of the surroundings 3 Educate participants as to the appropriate way to enjoy explore move or live in the countryside GHOEC Safety and Operating Instructions 2015 10 D Conserving Global resources Employees and trustees should consider 1 Reducing their use of global resources 2 Recycling
37. nt of rights of way and access arrangements iii Follow the Country Code at all times iv Emergency contingencies must be built into the planning of the activity v Staff must ensure that pavements are used correctly and that the Highway Code is complied with Groups should not be allowed to spread out and must be controlled from the front and rear vi Children must be made aware of the potential dangers from strangers vii Beware of unstable cliffs steep and slippery paths rough seas and narrow lanes 4 Moorland Walks led by GHOEC Statement of Competence staff working with more than GHOEC Safety and Operating Instructions 2015 26 two groups must be accompanied by an assistant competent to lead the group to safety if required 5 Problem Solving Team Building No formal qualifications are needed except in situations where technical skills are required i e Rope work water based work whereupon staff qualifications must conform to the same criteria as defined for other activities i Rope work Where activities involve rope work i e abseiling tension traversing safety equipment e g helmets and harnesses must be worn at all times ii Water work Safety equipment relevant to the activity must be worn at all times e g buoyancy aids helmets protective clothing iii All activities must take place at low level i e a maximum of 2 feet off the ground except where protection is offered as per item 1 above
38. nvironment of trust and support Encourage and support a variety of interest groups Identify strengths of all involved with the Centre and utilise this resource for the benefit of all Support a wide variety of activities The Centre will develop programmes with their clients that are inclusive and in which GHOEC Safety and Operating Instructions 2015 9 differences are celebrated Implementation of the policy All employees and trustees will endeavour to adhere to the policy The trustees and management will monitor its implementation and respond appropriately to any highlighted issues 6 ENVIRONMENTAL SUSTAINIBILITY Grenville House Outdoor Education Centre promotes an understanding of and responsibility for the Environment and is reflected in the Centre Statement of Purpose and is reflected in the Code of Professional Conduct The Centre is fully aware of the conflicts between using a sensitive outdoor environment for study activity and the preservation of that environment The Centre respects the fact that certain employees and trustees may have objectives that relate to access to the countryside but not directly to environmental sustainability However employees and trustees must be aware that it is in their interests to preserve the resource on which they depend and thus the following are considered essential A Sustainable Use of the Outdoor Environment Employees and trustees must 1 Exercise care and concer
39. on of the programme Brixham Coastguard will then be advised that groups are off the water Any amendments to the time of return must be communicated to both Brixham Coastguard and Grenville House immediately and must be recorded on the Group Movements board See incident information in section 6 j Communications c Abandonment of Activities It may be necessary to cancel or to curtail activities at short notice A decision to do this may result from adverse weather an adverse forecast an incident local conditions or an accident involving one of the groups GHOEC Safety and Operating Instructions 2015 21 If Grenville House staff make such a decision all instructions given must be complied with immediately and the staff who made that decision will expect full support from visiting group staff If required related discussions must wait until everyone concerned is back at Grenville House It may be that due to operating conditions an instruction or advice is received from Brixham Coastguard or the Harbour Master Both these agencies are concerned with safety at sea and their instructions are to be complied with Refer to section 6 h Weather Parameters Note At all times Group Leaders are responsible for their students and consequently have complete authority to end any activity session if they feel it is necessary If this happens the Instructor s present will comply immediately with this decision d Personal Flotation Devices
40. onal accident insurance covering employees is provided through ACE European Group Ltd It is important to bear in mind that any insurance cover is only valid for those activities that have been approved by the Management Committee The Secretary is responsible for interpreting the decisions made by the Management Committee in this respect 9 PARENTAL GUARDIAN CONSENT It is the responsibility of the Group Leader to ensure consent is given for ALL participants in activities provided by Grenville House OEC U18 s must have authorisation from a parent or Guardian whilst adults must self consent The Consent for Offsite Activities SOE3 Form is available from the Local Education Authority for school groups The Centre provides forms for individuals or a non organised group i e a family group of friends etc or where an organisation does not have their own version Note Participation will not be possible without proof of consent GHOEC Safety and Operating Instructions 2015 13 10 IN THE BUILDING AND ON SITE Outlined below are specific guidelines to be followed whilst at the Centre They area combination of statutory regulations safe practice and the experience of the Centre Each individual group is free to supplement these with their own specific practices as long as they do not conflict with or replace Centre guidelines All visiting Residential groups have exclusive use of the main Building throughout their stay Non Resident visitor
41. ons uses the fairway between the breakwater and Marina and therefore the central area should be avoided as much as possible to prevent impedance 3 Crossing the main fairway can only be done between the central port and starboard marker GHOEC Safety and Operating Instructions 2015 24 buoys No 3 and No 4 A direct route must be taken and time spent within the fairway kept to a minimum 4 Operation outside of Brixham Harbour A VHF radio must be carried by the instructor and regular communication maintained on Channel 43a Grenville House Private Channel and 16 v Coasteering Two sites with specific limits of operation are used for Coasteering Brixham Breakwater Beach to Berry Head Quay and Great Mattiscombe Sand Limpet Cove to Ravens Cove Communication is carried out via mobile phone and VHF radio l Weather Parameters The Centre Manager and or the Duty Manager consider a number of factors when reviewing the content of the daily programme All activities take place based upon a combination of 1 The Met Office Shipping forecast Inshore Forecast the prevailing weather conditions 2 The nature of the group activity and operating area 3 The experience qualifications local knowledge of the relevant Instructor Where required an appropriately qualified and suitably experienced Instructor with local knowledge as laid down by the relevant National Governing body must always be available to assist with this proc
42. ore formal manner or as part of a staff review b Preparation and briefing Briefing sessions are held before groups begin activities to ensure that there is a clear understanding of the rudiments of the activity being undertaken the safety procedures and the planned objectives for the session Before starting any activity programmes two separate checks are also made first to ensure that instructors have the required qualifications and second that all participants are clearly identified and listed Grenville House requires all instructors to be qualified to high standards and the requirements detailed in the Outdoor Education Visits and off site activities Health and Safety Policy for Torbay Council Establishments 1999 handbook including supplements are taken as the minimum acceptable Briefings are conducted by the Grenville House staff to cover Group identification and students names Identification of leaders and instructors Plans and objectives for each activity Present and forecast weather Areas of operation Personal safety and emergency routines Allocation of equipment Group requirements safety equipment and hazards as detailed in the Outdoor Activity Matrix and Risk Assessments are also addressed at the briefing For water based activities the lead instructor will contact Brixham Coastguard by telephone or by VHF channel on 16 with details of any groups operating beyond the harbour limits On completi
43. p individual must record a brief account of the circumstances in the Accident Book at the time of the occurrence If an accident is of a more serious nature it is important that a full written record of events is made as soon as possible in order to meet the requirements of the Health and Safety Executive under The Reporting of Injuries Diseases and Dangerous Occurrences Regulations 1995 Please note for Devon County Council groups additional standard forms are also required GHOEC Safety and Operating Instructions 2015 17 It is the responsibility of the Centre Manger to ensure that this is done If an accident is linked to any outdoor activity it is essential to record full details of the equipment in use and the weather conditions First aid facilities are available in the building and on all support craft All Grenville House instructors are first aid qualified and carry first aid kits whilst on activity sessions The local Ambulance Service should be contacted by telephone 999 for serious accidents on the land and the assistance of Brixham Coastguard should be sought VHF channel 16 for accidents afloat The only person authorised to make a statement concerning an accident to the Press or other outside agencies is the Charity Secretary who will also be responsible on behalf of the Management Committee for the production of formal reports e Emergency Action Plan In the event of a major incident the following procedure sho
44. r buildings and contents with Ansvar Insurance Co Ltd Marine vessels RIBS are insured through Navigators and General Zurich Municipal and Towergate for the Colvic Yacht It is important that staff and users understand the extent of this cover and that they take appropriate steps to ensure that they obtain any other cover that might be required particularly in respect of third party claims personal accidents and loss of personal possessions The Grenville House insurance is in the name of the Directors Trustees of the Management Committee of Grenville House Outdoor Education Centre and provides the following cover a Loss arising from standard perils fire flood malicious damage etc to the buildings furniture and fittings personal effects of staff and residents subject to a limited value small watercraft and activity equipment b Public liability up to 5 000 000 for any one occurrence including activities elsewhere in the United Kingdom with the full authority of the insured and in water craft up to 30 LOA and capable of less than 30 knots within 3 miles of the coast c Employer s liability to a sum of 10 000 000 d Theft of equipment furniture and fittings and limited cover for staff and residents e Damage to glass and to stained glass panels f Loss of cash and cheques and misappropriation by staff g Loss of income or increased cost of working due to some other loss e g a fire in Grenville House Pers
45. reas Main Gate Access and egress is generally restricted to arrival and departure times It is recommended that movement on and off site is via the bottom compound gate at all other times To minimise unauthorised entry to the car park the gate is kept closed whilst not in use and speed is restricted by a 5mph speed bump Car Park This is in constant use and therefore leaders must ensure that access is limited to necessary movements only and must not be used as a play area A Zebra Crossing indicates the preferred route between the main building and the Chapel Chapel Games Room Indoor Climbing Wall Picnic BBQ area Please ensure that a Leader supervises groups using these areas at all times The Chapel is kept locked when not in use Note The Climbing and Bouldering Walls may only be used during an organised Grenville House Instructor led session High Ropes Course Area The Low amp High Ropes Course wood chipped area is gated and signed as strictly off limits unless taking part in an authorised activity with Grenville House Staff Catering The Trustees and Management Committee do not hold themselves liable or responsible for any self catering activities undertaken by guests ALL self catering groups must observe the guidelines as set out in the Safer Food Better Business manual The Opening and Closing checks must be observed every day If an outside caterer is used the issue of liability should be rais
46. roups or third parties that is used by visiting groups The approach to providing a safe operating environment is based on the following considerations a That where appropriate operation of outdoor activities is in accordance with the terms of the Licence issued by the Adventure Activities Licensing Service b Sailing power and other craft with associated equipment are in safe working order and meet with the standards published by the RYA and BCU Equipment used for caving abseiling and other land based activities is in good order inspected before use and meets standards set by the National Caving Association British Mountaineering Council and UIAA and other appropriate bodies governing the activities undertaken c Weatherproof clothing wetsuits buoyancy aids and protective clothing are provided as are required and are in good order and appropriate to the activity d Instruction and briefings are given to give details of the hazards of activities and of safety measures to be taken e For all activities completion times and estimated times of arrival at Grenville House will be agreed and the Centre Manager or Duty Manager will ensure that appropriate action is initiated if groups are overdue All group movement details will be recorded on a whiteboard in the main entrance hall in order to assist in monitoring activity session completion times GHOEC Safety and Operating Instructions 2015 11 f All aspects of domestic
47. s also have exclusive access to their own reception toilet and changing rooms In the absence of Grenville House representation on site the lead staff of the visiting group are solely responsible for the Centre especially at the end of the working day However should the need arise for assistance a member of the management team is always contactable by telephone after hours a Fire and Emergency Procedures In order to promote a healthy and safe environment Grenville House Outdoor Education Centre is a NO SMOKING SITE fully complying with the Smokefree legislation as part of the Health Act 2006 Consequently we reserve the right to insist that anyone found contravening this policy leave immediately The alarm system is activated by Call Points heat and smoke sensors The system layout and type of extinguishers and fire exits have all been inspected and approved by Devon and Somerset Fire Department The extinguishers amp fire alarm system are maintained under an annual contract Extinguishers are located throughout the Centre and they must not be moved from these locations or tampered with Action required in the event of fire are posted throughout the building and detailed on the following pages In the absence of Grenville House staff it is the duty of the Group Leader to oversee the Evacuation Procedure as per the training received upon arrival Upon arrival all groups receive a thorough briefing on the action to take in th
48. standing of and responsibility for the diversity of the environment Through outdoor experiences which may encompass physical intellectual social spiritual and emotional aspects of personal development people are encouraged to extend themselves and to build values about inter personal relationships the sustainable use of the environment and their relationship with and responsibilities towards their community and the wider world in which they live and play a part The Centre holds that all people are to be valued and encouraged to fulfil their potential without discrimination on any grounds but with due consideration for their fears and frailties their strengths and qualities The Centre believes that responsibility for self for others and for the environment are outcomes to be desired and striven for in all its work and to this end it aims to increase the recognition quality and safety of activities and experiences in the outdoors 4 CODE OF PROFESSIONAL CONDUCT This Code sets out the standards of behaviour which are agreed to and upheld by the Employees and Trustees of the Centre as they cultivate and promote the special values and importance of outdoor learning experiences 1 Professional Integrity of the Centre 4 The Centre may be judged by the conduct of its employees and trustees All Employees and Trustees of the Centre team should conduct themselves in a manner that reflects the Centre s professional values The
49. t wear seatbelts whilst in transit with refusal resulting in anyone doing so being ejected from the vehicle The Centre minibus has a third emergency exit behind the driver s seat on the off side which enables the towing of trailers whilst there are passengers on board All speed restrictions must be complied with at all times Approval of all drivers is only given by the Centre Manager after reading the Centre Code of Practice and providing they have a full driving licence It is preferred that they must also have passed the Devon County Council Minibus test or hold a PCV licence Exemptions can be made under the centres Section 19 permit issued through Torbay Council for individuals who have experience of driving minibuses and have D1 category on their driving licence In these circumstances newly authorised drivers will be given a practical in house assessment if felt necessary by the Centre Manager Mobile phones may only be used by the driver when the engine is switched off The Minibus is also covered by the Smoke Free policy and is consequently a No Smoking area The Code of Practice for the Safe Use of Minibuses is held in the office at Grenville House GHOEC Safety and Operating Instructions 2015 ACTIVITY MATRIX WATER Activity Operating Area Instructor Pupil Instructor Instructor Equipment Pupil Session Equipment Ratio Qualifications Equipment Power boating Torbay 1 3
50. te or withdrawing a job offer because an employee is pregnant Indirect discrimination occurs where an unjustifiable requirement or condition is applied which although in theory applies to everyone in practice is more difficult for one particular group of people to meet or fulfil Examples Insisting that a particular post is linked to a particular office space if this space happens to be difficult for a wheel chair user to access GHOEC Safety and Operating Instructions 2015 8 Setting standards that some potential delegates are less likely to be able to achieve because of their gender race disability etc Harassment is behaviour the recipient finds unacceptable and unwelcome It can be verbal non verbal or physical Examples Sexual Harassment may be directed at both men and women It is any unwelcome and or unwanted comments looks actions jokes innuendoes suggestions or physical contact of a sexual nature that upsets or offends the recipient Racial Harassment is any unwelcome and or unwanted comments or behaviours such as racial mockery innuendo abusive language or derogatory remarks based on a person s race colour or ethnic origin Bullying is persistent offensive abusive intimidating malicious or insulting behaviour which amounts to an abuse of power or position and leaves the recipient feeling upset humiliated or vulnerable Bullying undermines a target s self confidence and may cause stress P
51. tement Knife Buoyancy Aid of Competence Whistle Paddle VHF Wetsuit Throw bag shorts First Aid Kit Cagoule Exposure Bag or Suitable footwear Group Shelter Hot Cold drink Coasteering Brixham 1 6 GHOEC Statement of Buoyancy Aid Helmet Throw line Breakwater 1 6 Competence Watch Buoyancy Aid Torpedo Buoy Beach to Berry GHOEC Statement of Knife Wetsuit Head Quay Competence Whistle shorts Great Mobile phone Cagoule Mattiscombe VHF Suitable Sands First Aid Kit footwear Limpet Cove to Exposure Bag or Ravens Cove Group Shelter Hot Cold drink 34 GHOEC Safety and Operating Instructions 2015 ACTIVITY MATRIX LAND Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Session Equipment Ratio Qualifications Equipment Abseiling 1 Berry Head 1 6 Plus 1 adult MLTB Single Pitch Helmet Waterproofs 50m Static rope Quarry leader Supervisor Award Harness Sturdy 50m Dynamic rope Knife Boots Trainers Belay device or Whistle Helmet Belay anchor ropes First Aid Kit Harness 1x Shunt Off site Venues Exposure Bag or 1 Karabiner Figure 2 x Ascenders Group Shelter of 8 Assorted Karabiners slings Hot Cold drink mobile phone Caving 1 Pridhamsleigh 1 6 Plus 1 adult NCLA Level 1 Trained Helmet Helmet Bakers Pit Cavern leader plus FX 3 Battery FX 2 Battery Ladder Access Kit GHOEC Statement of Spare FX 2 battery Belt 5 Competence Belt Cave Suit 2 x
52. tnes 31 GHOEC Safety and Operating Instructions 2015 Activity Operating Area Instructor Pupil Instructor Instructor Pupil Equipment Session Equipment Ratio Qualifications Equipment Topper Pico Torbay 1 6 Plus 1 adult RYA Dinghy Instructor Buoyancy Aid Helmet Safety Boat equipped with Sailing leader Coastal plus Knife Buoyancy Aid RYA Safety Boat Whistle Wetsuit 95 Fuel min Note Certificate VHF shorts Spare 5ltr f fuel First Aid Kit Cagoule Tools spares 1 Safety Boat 6 Exposure Bag or Suitable footwear Flares Dinghies Group Shelter 2 Red Hand Hot Cold drink 2 Orange Hand smokes 2 Safety Boats 2 x Kill cord 15 Dinghies Anchor and chain 2 x paddles Towing bridle 2 x safety lines throw and tow pump Wayfarer Torbay 1 3 Dinghy RYA Dinghy Instructor Buoyancy Aid Helmet Safety Boat Sailing Plus 1 adult Coastal plus Knife Buoyancy Aid See Topper Pico for leader RYA Safety Boat Whistle Wetsuit ancillary equipment See Certificate VHF shorts Nominated Plus 1x RYA First Aid Kit Cagoule Point of Senior Instructor Exposure Bag or Suitable footwear Departure Code 1 x adult leader Group Shelter of Practice in the safety boat Hot Cold drink See Topper Pico sailing 32 GHOEC Safety and Operating Instructions 2015 Session Equipment Restricted to i Shoalstone Pool ii Elberry Cove Statement o
53. uld be followed 1 Assess the situation 2 Safeguard the rest of the party 3 Administer first aid as required 4 Contact relevant emergency services with following details e Precise location e Nature of incident accident e Time of incident accident e Number of affected parties e Nature of any injuries e Total number in party e Contact number 5 Contact and inform the Grenville House Duty Manager 6 Await arrival of emergency services 7 Return party to Grenville House 8 Complete incident accident report f Daily routine The following routine which can be altered to suit individual group needs is suggested 0830 Finish breakfast Tidy rooms and wash up Grenville House Staff take over responsibility for Grenville House from group leader 0930 Meeting to brief groups on details of activities for the morning Start morning activity sessions GHOEC Safety and Operating Instructions 2015 18 1230 Lunch 1330 Meeting to brief groups on details of activities for the afternoon Start afternoon activity sessions 1630 Activities finish Equipment cleaned and put away 1700 Responsibility for Grenville House handed over to group leader from Grenville House staff g Domestic Care The Grenville House residential experience is comprehensive in that it not only enables groups and individuals to access the outdoors but also facilitates personal and social development through living in a shared space As part of
54. ure that it has been left in a satisfactory state h Pets Animals are not allowed on site i Environmental Awareness In line with our Environmental Sustainability policy all clients are requested to help reduce the Carbon Footprint of GHOEC using the following ways to assist i Run just enough water for your needs ii Shower only for as long as it takes to wash iii Turn lights off when leaving any room iv Turn radiators down if the room is too hot v Recycle as much as possible 11 OUTDOOR ACTIVITIES a Instructor Qualifications Standards amp Monitoring All outdoor activities operate to strict guidelines as laid down by the National Governing Bodies NGB for each sport where applicable and the Adventure Activities Licensing Service The minimum qualifications requirements for each activity Instructor are laid out in appendix 1 The Outdoor Activity Matrix Where applicable a Centre specific In house Statement of Competence may be issued in place of an NGB qualification or where the activity is not governed by a formal body provided that criteria set by the appropriate Technical adviser has been adhered to In this event an internal training and assessment process is carried out in order to verify competence The Centre adopts the minimum standards set by the relevant NGB for each activity For non NGB activities the Centre endeavours to emulate the same level of rigour adhering to appropriate standards In or

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