Operating Instructions (English)
Contents
1. Getting Started R ECO Controls R Recall Flash ECO Eco mode shortcut key Handset D Off Power P Microphone B Charge contacts Navigator key a Y 4 or gt Scroll through various lists and items A Volume a or v Adjust the receiver or speaker volume while talking 4 Caller list View the caller list gt Q8 Redial View the redial list Base unit m KX TG2711 series page 3 a Locator Charge contacts Speaker LI1 C Phonebook Clear lt Speakerphone w Talk Dial keypad Receiver Display amp OK Menu OK Mute Pause ooecoococe Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 13 TG2711 21E en 0725 ver022 pdf 13 2012 07 25 16 04 12 Getting Started KX TG2721 series page 3 O00000 Volume up down X Erase gt Play Message indicator Charge contacts Speaker r Repeat Skip m Stop 5 Locator Answer Answer indicator Display Handset display items Item Meaning Til Range status The more bars visible the closer the handset is to the base unit When is flashing Handset is searching for base unit page 37 a Handset is accessing base unit intercom paging changing base unit settings etc It2. Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 37 2012 07 25 16 04 14 Useful Information Answering system Problem Cause solution The unit does not record new messages The answering system is turned off Turn it on page 26 The message memory is full Erase unwanted messages page 27 The recording time is set to Greeting Only Change the setting page 30 f you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 30 cannot operate the answering system remotely The remote access code is not set Set the remote access code page 29 You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 29 The answering system is turned off Turn it on page 29 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries
3. Remote Code gt ENOK To turn on remote operation enter the desired 3 digit remote access code IB OK 7 0 o Deactivating remote operation Press in step 5 on Remote access code page 29 The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 29 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message 9 Stop recording Stop playback 0 Turn answering system off 1 4 Erase currently playing message gt lt 5 Erase al
4. is pressed Answering calls 1 Lift the handset and press w or 4 when the unit rings You can also answer the call by pressing any dial key from 0 to 9 Ed or Any key answer feature 2 When you finish talking press 9 amp 0 or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press Sy To turn this feature on See page 21 Adjusting the handset ringer volume W While the handset is ringing for an incoming call Lift the handset and press A or v repeatedly to select the desired volume W Programming the volume beforehand 1 I OK gt EEVOK 2 times 2 Handset Setup gt EOK 3 4 ves gt ENOK gt 9405 3 Ringer Setup gt EVOK 4 Ringer Volume gt Pause for PBX long distance service 5 4 desired volume 6 EVOK gt O A pause is sometimes required when making calls using a PBX or long distance service 16 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 16 2012 07 25 16 04 12 Making Answering Calls Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing AO eee Useful features during a call Hold This feature allows you
5. gt A confirmation tone sounds The handset does not beep when cancelling its own registration AO ial Changing the base unit PIN Personal Identification Number Important f you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 36 Base Unit Setup gt EOK Base Unit gt EVOK Enter the current 4 digit base unit PIN default 0000 Enter the new 4 digit base unit PIN gt gt AA Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 39 TG2711 21E en 0725 ver022 pdf 39 2012 07 25 16 04 14 Useful Information Wall mounting Note Make sure that the wall and the fixing method are strong enough to support the weight of the unit Drive the screws not supplied into the wall Base unit Charger 50 mm 25 mm 9 9 S a on Screws Screws a 4 p Space Longer than 5 mm le Longer than Cmm be 20 mm 20 mm 40 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 40 2012 07 25 16 04 14 Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers If within the applicable gu
6. For further support on your product please visit our website www panasonic co uk Direct Sales at Panasonic U K Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday Thursday 9 00am 5 30pm Friday 9 30am 5 30pm Excluding public holidays Or go on line through our Internet Accessory ordering application at WWwW pas europe com Most major credit and debit cards accepted All enquiries transactions and distribution facilities are provided directly by Panasonic U K It couldn t be simpler Also available through our Internet is direct shopping for a wide range of finished products Take a browse on our website for further details Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 5 TG2711 21E en 0725 ver022 pdf 5 2012 07 25 16 04 12 Introduction General information This equipment is designed for use on the U K and Ireland analogue telephone network n the event of problems you should contact your equipment supplier in the first instance Declaration of Conformity Panasonic System Networks Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visit
7. First ring 21 Handset Deregistration 39 Locator 32 Registration 38 Hold 17 Intercom 32 Keytones 21 Making calls 16 Missed calls 24 Mute 17 Pause 16 Phonebook 18 PIN 39 Power failure 12 Power on off 14 Privacy mode 21 Recall flash 17 Redialling 16 Repeater 22 Ringer tone 21 Speakerphone 16 Transferring calls 32 Troubleshooting 35 Voice mail 31 Volume Receiver 16 Ringer Base unit 21 Ringer Handset 16 21 Speaker 16 Wall mounting 40 42 TG2711 21E en 0725 ver022 pdf 42 2012 07 25 16 04 14 Notes 92711_21 en _0725_ver022 pdf 43 2012 07 25 16 04 14 43 IMPORTANT If your product is not working properly Reconnect AC adaptor to the base unit Check if telephone line cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used Read troubleshooting page in the Operating Instructions v If you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website Wwww panasonic co uk Buy online via our eShop http shop panasonic eu C 04 70 Sales Department Panasonic U K a branch of Panasonic Marketing Europe GmbH Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic System Networks Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka
8. range of the base unit in standby mode f you set the repeater mode to On page 22 one touch eco mode is cancelled Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 15 TG2711 21E en 0725 ver022 pdf 15 2012 07 25 16 04 12 Making Answering Calls a Making calls 1 handset and dial the phone number To correct a digit press T C N 3 When you finish talking press 4C or place the handset on the base unit or charger N Using the speakerphone 1 Dial the phone number and press Speak alternately with the other party 2 When you finish talking press A Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press A Adjusting the receiver or speaker volume Press or Y repeatedly while talking Making a call using the redial list The last 10 phone numbers dialled are stored in the redial list each 24 digits max 1 gt Ce 2 Select the desired phone number 3 N Erasing a number in the redial list 1 gt 2 Select the desired phone number When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 9 8P 2 Dial the phone number gt w Note A3 second pause is inserted each time
9. v13 times gt BVOK 2 times Select your desired language gt SY OK gt 5 Date and time 1 Handset Setup gt Set Date amp Time gt E OK Enter the current date month and year Example 15 July 2012 15 0 7 1 2 Enter the current hour and minute Example 9 30 o 9 3 0 You can select 24 hour or 12 hour clock format or PM by pressing x 6 GOK gt 0 Note The date and time may be incorrect after a power failure In this case set the date and time again ON a One touch eco mode The R ECO button on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing R ECO The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and ECO is shown on the handset display When the one touch eco mode is off Normal is temporarily displayed and ECO goes off from the handset display Note When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 Activating one touch eco mode reduces the
10. 1 KX TG2712 KX TG2713 2 KX TG2722 lKX TG2723 KX TG2724 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 3 TG2711 21E en 0725 ver022 pdf 3 2012 07 25 16 04 12 Introduction Accessory information Supplied accessories Quantity Accessory item KX TG2711 KX TG2712 KX TG2713 KX TG2721 KX TG2722 KX TG2723 KX TG2724 D AC adaptor 1 2 3 4 PNLV226EZ Telephone line cord 1 1 1 1 PNJA1037Z for U K Rechargeable 2 4 6 8 batteries Handset cover 1 2 Charger 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset 3 PNLC1030YM Metallic grey PNLC1030YB Black Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable HHR 4MVE 1 batteries Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405 1 Replacement batteries may have a different capacity from that of the supplied batteries 4 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 4 2012 07 25 16 04 12 Introduction Sales and support information Customer Communications Centre For customers within the U K 0844 844 3899 For customers within Ireland 01289 8333
11. Important f 540 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 26 For details see page 30 KX TG2721 series page 3 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 31 TG2711 21E en 0725 ver022 pdf 31 2012 07 25 16 04 13 Intercom Locator S 9 Intercom Transferring calls conference calls Available for KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 Available for KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 Intercom calls can be made between handsets Outside calls can be transferred or a Note conference call with an outside party can be When paging the handset the paged made between 2 handsets handset beeps for 1 minute 1 During an outside call press E OK f you receive an outside call while talking PEN on the intercom you hear 2 tones To 2 X Intercom gt EVOK answer the call press IAO then press e m flashes to indicate the outside call is on hold 3 Enterthe desired handset number you z z want to transfer to Making an intercom call 4 Wait for the paged party to answer 1 JOK f t
12. and charge fully before use If the unit does not work properly contact an authorised service centre Caution To avoid permanent damage do not use a microwave oven to speed up the drying process Registering a handset to the base unit 1 Handset BE OK 2 Handset Setup gt 3 2 Register H set gt 4 Base unit Proceed with the operation for your model W KX TG2711 series page 3 Press and hold 3 for about 5 seconds No registration tone W KX TG2721 series page 3 Press and hold 3 for about 5 seconds until the registration tone sounds f all registered handsets start ringing press 3 again to stop then repeat this step KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 38 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 2012 07 25 16 04 14 Useful Information The next step must be completed within 90 seconds Handset Wait until Enter Base PIN is displayed gt Enter the base unit PIN default 0000 f you forget your PIN see page 36 When the handset has been registered successfully Y stops flashing Deregistering a handset cA On 6 EVOK Base Unit Setup gt EOK 3 3 5 gt amp VOK All handsets registered to the base unit are displayed Enter the desired handset number you want to cancel gt Yes
13. displayed Note To stop the alarm lift the handset and press C or place the handset on the base unit or charger When the handset is in use the alarm will not sound until the handset is in standby mode Increasing the range of the base 1 OK s EVOK unit 2 2 Handset Setup gt EOK iiu You can increase the signal range of the base 3 4 Alarm gt EVOK unit by using a DECT repeater Please use 4 4 Select the desired alarm option gt only the Panasonic DECT repeater noted on Vu OK page 4 Contact your Panasonic dealer for details Off Important Turns alarm off Go to step 8 Before registering the repeater to this base Once unit you must turn the repeater mode on An alarm sounds once at the set time Do not use more than one repeater at a nai time Daily An alarm sounds daily at the set time Go to step 6 Setting the repeater mode 1 amp VOK Enter the eles date and month 2 2 Base Unit setup gt Set the desired time gt 3 4 Repeater Mode gt EOK i 7 OK kU 4 2 Select the desired setting gt L We recommend selecting a different amp VOK gt 0 ringer tone from the one used for Note outside calls After turning the repeater mode on or off may flash on the handset momentarily 22 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 22 2012 07 2
14. i Panasonic Operating Instructions Digital Cordless Phone No KX TG2711E KX TG2712E KX TG2713E Digital Cordless Answering System Model No KX TG2721E KX TG2722bE KX TG2723E KX TG2724E Model shown is KX TG2711 Before initial use see Getting Started on page 11 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG2711 21E en 0725 ver022 pdf 1 2012 07 25 16 04 12 Table of Contents Introduction Model composition Accessory information General information Important Information For your safety Important safety instructions For best performance Other information Specifications Getting Started Setting up Note when setting up Controls Display Turning the power on off Initial settings E One touch eco mode eee Making Answering Calls Makirig calls eiie e Answering calls Useful features during a call Phonebook Handset phonebook Copying phonebook entries Programming Programmable settings 20 Special programming 22 Caller ID Service Using Caller ID service 24 Caller list ette 24 An
15. rrr c EM P For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit ata convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends the local environmental conditions f the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When you leave the product unused for a long period of time unplug the product from the power outlet The product should be kept away from heat Sources such as radiators cookers etc It should not be placed in rooms where the temperatur
16. standby mode and try again Incomplete The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full The phonebook memory is full Erase unwanted entries page 18 Messages Full Message memory is full Erase unwanted messages page 27 28 No link to base The handset has lost communication with the base unit Move Reconnect AC closer to the base unit and try again adaptor Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset s registration may have been cancelled Re register the handset page 38 Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor and turn off the handset then reconnect the base unit s AC adaptor and turn on the handset General use Problem Cause solution The handset does not turn Place the handset on the base unit or charger to turn on the on even after installing handset charged batteries The unit does not work Make sure the batteries are installed correctly page 11 Fully charge the batteries page 11 Check the connections page 11 Unplug the base unit s AC adaptor to reset the unit and turn off the handset Reconnect the adaptor turn on the handset and try again The handset has not been registered to the base unit Re
17. waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol This symbol 2 might be used in combination with a chemical symbol 3 In this case it complies with the requirement set by the Directive for the chemical involved Specifications Standard DECT Digita
18. 1 Answer System gt IE OK Settings gt EVOK Recording Time gt EOK Select the desired setting gt I amp VOK 7 0 oR WN Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 5 on Caller s recording time page 30 Note When you select Greeting Only f you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later f you use your own message record the greeting only message asking callers to call again later page 27 30 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 30 2012 07 25 16 04 13 Voice Mail Service SSS ass Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages 50 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service
19. 1 Press during playback speaker volume 2 4 dit and Ca11 gt OK during playback 3 Edit the number gt N 1 or 4 Repeat message during playback 2 gt Skip message Erasing all messages during playback 1 EVOK 3 ad the Settings 2 Answer System gt EYOK A 4 Play new messages i Erase All Msg gt Z 5 Play all messages 7 ves gt EVOK gt AO Play greeting message p 1 7 6 Record greeting message R t ti 8 Turn answering system emote operation on Using a touch tone phone you can call your 2 phone number from outside and access the OK Pause message unit to listen to messages or change 9 Stop recording answering system settings The unit s voice Stop playback guidance prompts you to press certain dial 0 Turn answering system keys to perform different operations off I Erase currently playing message 28 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 28 2012 07 25 16 04 13 Answering System Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important In order to operate the answering system remotely you must first set a remote access code Answer System gt EJ OK Settings gt ENOK
20. 5 16 04 13 Programming This is normal and the handset can be used once F stops flashing Registering the DECT repeater KX A405 to the base unit Note Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Proceed with the operation for your model m KX TG2711 series page 3 Press and hold for 43 about 5 seconds No registration tone KX TG2721 series page 3 Press and hold 3 for about 5 seconds until the registration tone sounds The next step must be completed within 90 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and Y indicator light green 3 Base unit To exit the registration mode press 2 The registration tone stops KX TG2721 series page 3 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 23 2012 07 25 16 04 13 23 Caller ID Service Using Caller ID service Important This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller information is displayed Caller information for the last 50 callers is logged in the caller list
21. 812 8531 Japan Panasonic System Networks Co Ltd 2012 PNQX5383ZA PNQX5383ZA TT0712MUO D TG2711 21E en 0725 ver022 pdf 44 2012 07 25 16 04 14
22. arantee period the product proves to be defective by reason of faulty design workmanship or materials we undertake subject to the following conditions to have the defective product or any part or parts there of repaired or replaced free of charge 1 The product shall have been purchased and used solely within either the U K or Ireland and in accordance with standard operating instructions and the technical and or Safety Standards required in the U K 2 On being found defective please consult with the retailer from where it was purchased for assistance 3 This guarantee shall not apply to damage caused through fire accident lightning misuse wear and tear neglect incorrect adjustment or repair to damage caused through installation adaption modification or use in an improper manner or inconsistent with the technical and or safety standards required in the country where this product is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee in whole or in part immediately without further notice 5 The purchaser s sole and exclusive remedy under this guarantee against us is for the repai
23. as been copied Completed is displayed To continue copying another entry 3 Yes gt EVOK gt 3 Select the desired entry gt VOK 4 AO Copying all entries 1 QC gt Bok 2 copy A11 EVOK 3 Enter the handset number you wish to send the phonebook entry to When all entries have been copied Completed is displayed 4 AO Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 19 TG2711 21E en 0725 ver022 pdf 19 2012 07 25 16 04 13 Programming Programmable settings You can customise the unit by programming the following features using the handset Scrolling through the display menus 1 EVOK Press v or a to select the desired main menu gt EV OK Press v or a to select the desired item in sub menu 1 gt n some cases you may need to select from sub menu 2 gt EOK Press v or to select the desired setting gt E OK This step may vary depending on the feature being programmed To exit the operation press 7 Note In the following table indicates the default settings In the following table indicates the reference page number Display menu order and sub menu may vary depending on your model kh Main menu Sub menu 1 Sub menu 2 Caller List 24 Answer System Play New Msg 28 Msg message Pla
24. conds of a message the previous message is played Erasing all messages Press X 2 times while the unit is not in use Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 27 TG2711 21E en 0725 ver022 pdf 27 2012 07 25 16 04 13 Answering System Listening to messages using the handset When new messages have been recorded Messages is displayed on the handset with the total number of new messages 1 2 2 Answer System gt 3 2 Select Play New Msg or Play All Msg gt EV OK 4 When finished press A 5 Note To switch to the receiver press lt Operating the answering system B OK gt Answer System gt I OK Key Operation 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback Play gt EVOK Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press during playback 2 11 Back gt EOK Editing the number before calling back Key Operation or v Adjust the receiver or
25. cter 1 FIC Change the character entry mode if necessary iP Select the character entry mode gt 2 Press the dial key 0 to 9 which contains the character you are searching for page 33 Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key If there is no entry corresponding to the character you selected the next entry is displayed 3 4 Scroll through the phonebook if necessary 4 IS Editing entries 1 Find the desired entry page 18 gt amp YOK Edit gt EVOK Edit the name if necessary 16 characters max page 33 gt EV OK Edit the phone number if necessary 24 digits max gt save gt By OK AO ou A Erasing entries 1 Find the desired entry page 18 gt ok 2 2 Erase gt ENOK 3 ves gt BOK 9405 Copying phonebook entries Available for KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 You can copy phonebook entries between 2 handsets Copying an entry 1 Find the desired entry page 18 gt 2 Copy gt EVOK 18 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 18 2012 07 25 16 04 13 Phonebook 3 Enter the handset number you wish to send the phonebook entry to When an entry h
26. de to Of page 22 cannot remember the PIN Change the PIN using the following method 1 Base Unit Setup gt BOK Base Unit PIN gt ENOK Ba 7 0 0 0 Enter the new 4 digit base unit PIN gt Ey OK gt AO AOUN Battery recharge Problem Cause solution The handset beeps and or flashes Battery charge is low Fully charge the batteries page 11 fully charged the batteries but CL i still flashes or the operating time seems to be shorter Clean the battery ends CD and the charge contacts with a dry cloth and charge again t is time to replace the batteries page 11 36 36 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 2012 07 25 16 04 14 Useful Information Making answering calls intercom Problem Cause solution Y is flashing The handset is too far from the base unit Move closer The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit The handset is not registered to the base unit Register it page 38 Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out You are using the handset or base unit in an area with high electrical interference Re position the base unit and use th
27. dset 1 Press R ECO to answer the 2nd call 2 Toswitch between calls press RN ECO Note Please contact your service provider telephone company for details and availability of this service in your area Call share Available for KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 You can join an existing outside call To join the conversation press lt when the other handset is on an outside call Note To prevent other users from joining your conversations with outside callers turn the privacy mode on page 21 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 17 TG2711 21E en 0725 ver022 pdf 17 2012 07 25 16 04 13 Phonebook SS Handset phonebook The phonebook allows you to make calls without having to dial manually You can add 50 names and phone numbers Adding entries 1 gt Box 2 2 New Entry gt EOK 3 Enter the partys name 16 characters gt You can change the character entry mode by pressing page 33 4 Enterthe partys phone number 24 digits max gt 5 save gt To add other entries repeat from step 3 6 7 0 Finding and calling from a phonebook entry Scrolling through all entries 1 QC 2 Select the desired entry You can scroll through the phonebook entry by pressing and holding v or a 3 N Searching by first chara
28. e handset away from sources of interference Move closer to the base unit If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring The ringer volume is turned off Adjust ringer volume page 16 The base unit does not ring The ringer volume is turned off Adjust ringer volume page 21 to display Caller ID Problem Cause solution Caller information is not You must subscribe to a Caller ID service Contact your displayed service provider telephone company for details f your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall jack f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow Depending on your service provider telephone company the Move closer to the base unit unit may display the caller s information at the 2nd ring or later Set the first ring to O page 21 The name stored in the phonebook is not fully displayed while an outside call is being received Edit the phonebook entry name to fit in 1 line of text page 18
29. e is less than 0 C or greater 8 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 8 2012 07 25 16 04 12 Important Information than 40 C Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information for Users on Collection and Disposal of Old Equipment and used Batteries HEN ed These symbols 2 on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household
30. em Meaning m Handset is on an outside call When flashing slowly The call is put on hold When flashing rapidly An incoming call is now being received ECO The base unit transmission power is set to Low page 15 p Answering system is on 2 page 26 uuu Battery level Alarm is on page 22 P Privacy mode is on 1 page 21 540 New voice mail message received page 31 IN USE Someone is using the line Answering system is being used by another handset 4 the base 2 1 KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 2 KX TG2721 series page 3 Voice mail subscribers only 4 KX TG2722 KX TG2723 KX T G2724 SSS Turning the power on off Power on Press for about 1 second Power off Press amp for about 2 seconds 14 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 14 2012 07 25 16 04 12 Getting Started Initial settings Symbol meaning Example 2 off Press v or A to select the words in quotations Display language 1 2 2 Handset Setup gt EOK 3 2 Display Setup gt 4 Select Language gt ENOK 5 Select your desired language gt OK gt AO Note f you select a language you cannot read 940 gt BOK gt 413 times gt B OK
31. es 2 pre recorded greeting messages f you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 30 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 4 Answer System gt Greeting gt ENOK Default gt EOK 2 times AO ah WN Playing back the greeting message ok Answer System gt EOK Greeting gt EVOK 2 Play Greeting gt EI OK AO Listening to messages using the base unit When new messages have been recorded gt on the base unit flashes Press gt f new messages have been recorded the base unit plays back new messages f there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation or Adjust the speaker volume lt lt Repeat message gt Skip message m Stop playback X Erase currently playing message 1 If pressed within the first 5 se
32. from the most recent call to the oldest f the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information f the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call and Missed Call is displayed This lets you know if you should view the caller list to see who called while you were away Even if only one missed call in the caller list is viewed page 24 Missed Call disappears from the display When you receive another new call Missed Call is displayed again Note Even when there are unviewed missed calls Missed Call disappears from the standby display if the following operation is performed by one of the registered Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important Only 1 person can access the caller list at a time Make sure the unit s date and time setting is correct page 15 Viewing the caller list and calling back 1 40 2 Press v to search from the most recent call or press A to search fro
33. g charged for the call 1 vow Answer System gt EI OK Settings gt EOK Number of Rings gt EJ OK Select the desired setting gt EYOK gt AO ak WN For voice mail service subscribers To receive voice mail and use answering system properly please note the following To use the voice mail service page 31 provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 26 To use this unit s answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Setthis units Number of Rings setting so that this unit s answering System answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering System can answer the call first To do SO contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes
34. gister the handset page 38 The handset display is The handset is not turned on Turn the power on page 14 blank Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 35 TG2711 21E en 0725 ver022 pdf 35 2012 07 25 16 04 14 92711_21 en _0725_ver022 pdf Useful Information Problem Cause solution cannot hear a dial tone Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration The base unit s AC adaptor or telephone line cord is not connected Check the connections Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company cannot use the intercom or phonebook copy feature These features are available between the handsets Although the handset displays Intercom Copy 11 or Copy these features are not available for single handset models Programmable settings Problem Cause solution The display is in a language cannot read Change the display language page 15 cannot activate the eco mode You cannot set eco mode when you set the repeater mode On If required set the repeater mo
35. he paged party does not answer E press Sy to return to the outside call 2 2 Intercom EVOK To complete the transfer 3 To page a specific handset enter the Press 9A 5 handset number i The outside call is being routed to the To stop paging press 740 destination unit 4 When you finish talking press AD To establish a conference call Press 3 To leave the conference press Answering an intercom call A The other 2 parties can continue the conversation 1 Press x to answer the page To put the outside call on hold press 2 When you finish talking press C5 EOK gt 1 gt SS To resume the conference press 3 Handset locator Answering a transferred call You can locate a misplaced handset by paging it Press w to answer the page 1 Base unit Press All registered handsets beep for 1 minute 2 Tostop paging Base unit Press 9 Handset Press A 32 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 32 2012 07 25 16 04 13 Useful Information Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 33 Press 4 or gt to move the cursor left or right Press dial keys to enter characters and numbers Pre
36. he supplied 89 line cord DSL ADSL filter 4 f To telephone line Battery charging Correct Incorrect Charge for about 7 hours When the batteries are fully charged lt a Fully charged is displayed Confirm Charging is displayed DSL ADSL filter not supplied is required if you have DSL ADSL service W Charger Hooks gt To power outlet Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 11 TG2711 21E en 0725 ver022 pdf 11 2012 07 25 16 04 12 Getting Started Note when setting up Note for connections The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Your Panasonic sales shop can offer you more information about connection possibilities Note for battery installation Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 8 Wipe the battery ends CD wi
37. ing http www doc panasonic de Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer nas REM Attach your purchase receipt here 6 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 6 2012 07 25 16 04 12 Important Information PEL E RE C LE For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection Use only the power source marked on the product Do not overload power outlets and extension cords This can result in the risk of fire or electric shock Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an ab
38. l Enhanced Cordless Telecommunications GAP Generic Access Profile Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 9 TG2711 21E en 0725 ver022 pdf 9 2012 07 25 16 04 12 Important Information Frequency range 1 88 GHz to 1 90 GHz RF transmission power Approx 10 mW average power per channel Power source 220 240 V AC 50 60 Hz Power consumption Base unit Standby Approx 0 52 W Maximum Approx 2 7 W Base unit 2 Standby Approx 0 54 W Maximum Approx 2 7 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W Operating conditions 0 C 40 C 20 80 relative air humidity dry 1 KX TG2711 series page 2 KX TG2721 series page 3 Note Design and specifications are subject to change without notice The illustrations in these instructions may vary slightly from the actual product 10 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 10 2012 07 25 16 04 12 Getting Started Battery installation USE ONLY Ni MH batteries AAA R03 Setting up size Connections Do NOT use Alkaline Manganese Ni Cd batteries Use only the supplied Panasonic AC us adaptor PNLV226E Confirm correct polarities CD When mounting the unit on a wall see page 40 W Base unit Press plug firmly Hook To power outlet Use 89 t
39. l messages gt lt 6 Reset to a pre recorded greeting message during greeting message playback bx End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 20 times Along beep is heard Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 29 TG2711 21E en 0725 ver022 pdf 29 2012 07 25 16 04 13 Answering System 3 Enter your remote access code within 10 seconds after the long beep The greeting message is played back You can either hang up or enter your remote access code again and begin remote operation page 28 eS See Answering system settings Number of rings before the unit answers a Call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 9 rings or Auto The default setting is 5 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 29 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without bein
40. m the oldest call 3 Tocall back press lt To exit press SAC Note If the entry has already been viewed or answered V is displayed even if it was viewed or answered using another handset Editing a caller s phone number before calling back 1 405 2 2 Select the desired entry gt 3 2 Edit and Call gt 4 Edit the number Press dial key 0 to 9 to add handsets CHIC to delete Being replaced on the base unit or charger 5 w Pressing 94 24 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 24 2012 07 25 16 04 13 zz Caller ID Service Erasing caller information 1 40 2 Select the desired entry gt 3 Erase or Erase A11 gt GOK 4 ves gt EVOK gt AO Storing caller information to the phonebook 1 40 2 2 Select the desired entry gt EYOK 3 2 Add Phonebook gt 4 To store the name continue from step 3 Adding entries page 18 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 25 TG2711 21E en 0725 ver022 pdf 25 2012 07 25 16 04 13 Answering System Answering system Available for KX TG2721 series page 3 The answering system can answer and record calls for you when you are unavailable to answer the phone You can also se
41. may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call The preset melodies in this product are used with permission of 2011 Copyrights Vision Inc Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 21 TG2711 21E en 0725 ver022 pdf 21 2012 07 25 16 04 13 Programming 7 f you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 8 If you do not want the unit to ring before the caller information is received set to O Caller ID subscribers only You can only remove the first ring if the unit rings two times or more by default which depends on your service provider telephone company 9 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 10 To prevent other users from joining your conversations with outside callers turn this feature on Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important Set the date and time beforehand page 15 8 EOK 9405 When the alarm is set is
42. ncy range of 1 88 GHz to 1 90 GHz and the RF transmission power is 250 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location Never install telephone wiring during an electrical storm Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible This product is unable to make calls when Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 7 TG2711 21E en 0725 ver022 pdf 7 2012 07 25 16 04 12 Important Information the handset batteries need recharging or have failed there is a power failure Battery We recommend using the batteries noted on page 4 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electr
43. normal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorised service centre Unplug from power outlets and never touch the inside of the product if its casing has been broken open Never touch the plug with wet hands Danger of electric shock exists Installation To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the freque
44. nswer System gt 3 2 Select Answer On or Answer oft gt BVOK gt AO Note When the answering system is turned on Wis displayed Call screening While a caller is leaving a message you can listen to the call through the handset s speaker To adjust the speaker volume press a or v repeatedly You can answer the call by pressing w on the handset Call screening can be set for each handset The default setting is on 1 2 2 Answer System gt 3 4 Settings gt ENOK 4 2 call Screening gt 5 4 Select the desired setting gt EOK gt Se RN NR Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message apre recorded greeting message 26 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 26 2012 07 25 16 04 13 Answering System Recording your greeting message Answer System gt 4 Greeting gt E OK start REC gt E OK ves gt After a beep sounds hold the handset about 20 cm away and speak clearly into the microphone 2 minutes and 30 seconds max 7 Press to stop recording 8 AO Using a pre recorded greeting message The unit provid
45. olyte is toxic and may be harmful if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Useonly the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS
46. r or replacement of the product or any defective part or parts and no other remedy including but not limited to incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser 6 This guarantee shall not apply to batteries and any other items of limited natural life 7 Our decision on all matters relating to complaints shall be final Any product or defective part which has been replaced shall become our property 8 The guarantee period applicable to this product shall be 12 months Please keep these operating instructions with your receipt Panasonic U K a branch of Panasonic Marketing Europe GmbH Receipt No Date of purchase Model No Serial No Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 41 TG2711 21E en 0725 ver022 pdf 41 2012 07 25 16 04 14 Index Index A m Alarm 22 Answering calls 16 Answering system 26 Call screening 26 Erasing messages 27 28 29 Greeting message 26 Greeting only 30 Listening to messages 27 28 29 Number of rings 30 Recording time 30 Remote access code 29 Remote operation 28 Turning on off 26 28 29 Auto talk 16 21 Battery 11 12 Call share 17 Call waiting 17 Call Waiting Caller ID 17 Caller ID service 24 Caller list 24 Caller list edit 24 Character entry 33 Conference calls 32 Date and time 15 Display Contrast 21 Language 15 Eco mode 15 Error messages 35
47. ss LT1 C to erase the character or number highlighted by the cursor Press and hold QIC to erase all characters or numbers Press x to switch between uppercase and lowercase To enter another character located on the same dial key press gt to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek ABT Extended 1 AAA Extended 2 and Cyrillic ABB When in these entry modes except N umeric you can select which character is entered by pressing a dial key repeatedly When the unit displays the character entry screen Select a character entry mode gt EJ OK N e ote a in the following tables represents a single space Alphabet character table ABC N Greek character table ABT fo I 2 S 4 5 e v 8 9 2 0 2o4 amp ABCIDEFIGHI JKL MNOPQR TUVWXY 1 42 3 4 5 6 S7 8 29 abc def ghi j kl mnol pqrs tuv wxy 2 3 4 5 6 7 8 z9 umeric entry table 0 9 o 1 2 3 5 6 7 8 9 162711 uO 8 amp JABFIAEZIHOIJIKAMINZIO NPZITYO X Q 1 2 3 4 5 6 7 8 9 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 33 _21E en _0725_ver022 pdf 33 2012 07 25 16 04 13 Useful Informa
48. swering System Answering system 26 Turning the answering system on Greeting message Listening to messages using the base Listening to messages using the handset Remote operation Answering system settings 30 Voice Mail Service Voice mail service 31 Intercom Locator Intercom Handset locator ie Transferring calls conference calls Useful Information Character entry Error messages Troubleshooting Wall mounting Conditions of guarantee Index 2 TG2711 21E en 0725 ver022 pdf 2 2012 07 25 16 04 12 Introduction Model composition Sane Model No Base unit Handset Part No Part No Quantity KX TG2711 KX TG2711 KX TG2711 KX TGA277 1 series KX TG2712 KX TG2711 KX TGA277 2 KX TG2713 KX TG2711 KX TGA277 3 KX TG2721 KX TG2721 KX TG2721 KX TGA277 1 series KX TG2722 KX TG2721 KX TGA277 2 KX TG2723 KX TG2721 KX TGA277 3 KX TG2724 KX TG2721 KX TGA277 4 The suffix E in the following model numbers will be omitted in these instructions KX TG2711E KX TG2712E KX T G27 13E KX TG2721E KX T G2722E KX TG2723E KX TG2724E Feature differences an Answering Intercom Phonebook copy eries system Between handsets Between handsets KX TG2711 series 2721 series e
49. t the unit to play a greeting message but not to record caller messages by selecting Greeting Only as the recording time setting page 30 Important Only 1 person can access the answering System listen to messages record a greeting message etc at a time When callers leave messages the unit records the day and time of each message Make sure the date and time have been set correctly page 15 Memory capacity including your greeting message The total recording capacity is about 18 minutes A maximum of 64 messages can be recorded Note When message memory becomes full Messages Full is shown on the handset display The answer on indicator on the base unit flashes rapidly if the answering system is turned on Messages and the total number of new messages are not displayed on the handset even if the answering system is turned on f you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later f you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press 27 to turn on off the answering system When the answering system is turned on the answer on indicator lights up Handset 1 2 A
50. th a dry cloth Avoid touching the battery ends CD or the unit contacts Note for battery charging t is normal for the handset to feel warm during charging Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Lax Low um Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 20 hours max Not in use standby 170 hours max Note t is normal for batteries not to reach full capacity at the initial charge Maximum battery performance is reached after a few complete cycles of charge discharge use Actual battery performance depends on usage and ambient environment Even after the batteries are fully charged the handset can be left on the base unit or charger without any ill effect on the batteries The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours 12 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 12 2012 07 25 16 04 12 d
51. tion Extended 1 character table AAA o 1 4 5 6 9 0 8 CJAA IDEEJIGGHJKLMNNIPORITUUWWX 1 AAA EEElIIi 5 OOO S 5 000 29 mBErsajtil 660607 Uvs Cc 4 6 jkI5 mnflpqrs tuu 587 uadulyyz9 3 666 avs cg2 4 06 The following used for both uppercase and lowercase S W Extended 2 character table SSS 0 1 2 3 4 5 6 9 20 28 amp A A DDEIGHI JKLIMNN POR T TUWXY 1 4 NO JRRS IUOO YYZ CC2 F 3 5 5 57 0 8 2229 dde ghi jklt mnN pqr t tu wxy Abc 4 LE5 ho yyz CC2 f 3 66 5 7 8 2229 The following are used for both uppercase and lowercase ACCELLENRSStyZZZ Cyrillic character table ABB 5 2 0rle s amp JABB NI EXM AKIMHOPCTIOXIUI U b 9 IO LEY 1 3 n H y u bb A 2 3 4 5 6 7 8 9 34 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 34 2012 07 25 16 04 13 Useful Information Error messages Display message Cause solution Error Recording was too short Try again Failed Phonebook copy failed page 18 Confirm the other handset the receiver is in
52. to put an outside call on hold 1 Press during an outside call 2 4 1 gt ENOK 3 To release hold press w Another handset user can take the call by pressing w KX TG2712 KX TG2713 KX TG2722 KX TG2723l KX TG2724 Note f acall is kept on hold for more than 9 minutes the call rings at your handset again After 1 additional minute on hold the call is disconnected If another phone is connected to the same line you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press during conversation 2 Toreturn to the conversation press again Recall flash R ECO allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the recall flash time see page 21 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the han
53. y All Msg 28 Erase All Msg 28 Greeting Start REC 27 Record greeting Play Greeting 27 Default 27 Reset to pre recorded greeting Settings Remote Code 29 Number of Rings 30 5 Rings Recording Time 30 lt 3 Minutes Call Screening 26 On Answer 2 26 Answer Off 26 Intercom 32 20 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 TG2711 21E en 0725 ver022 pdf 20 2012 07 25 16 04 13 Programming Main menu Sub menu 1 Sub menu 2 E Ph Book Setup New Entry 18 Ph Book phonebook Copy A11 19 Handset Setup Set Date amp Time 15 Alarm 22 off Ringer Setup Ringer Volume 16 Level 6 Ringtone 4 5 Ringtone 1 gt Display Setup Select Language 15 English Contrast lt Level 3 gt Register H set 38 H set handset Keytones 6 lt On gt Auto Talk 16 off Base Unit Setup Ringer Volume Level 3 First Ring lt On gt Recall Flash 17 100 msec gt Privacy Mode 10 lt off gt Base Unit PIN 39 Repeater Mode 22 off 1 12 3 4 5 6 KX TG2721 series page 3 If you program these settings using one of the handsets you do not need to program the same item using another handset KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 KX TG2712 KX TG2713 KX TG2722 KX TG2723 KX TG2724 The ringer tone
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