OPERATING INSTRUCTIONS
Contents
1. ROBAND A US TRA LIA PTYLTD2. ROBATHERM Proudly Distributed By ROBAND AUSTRALIA PTY LTD OPERATING INSTRUCTIONS DOUBLE SKINNED HOT WATER URNS Models UDS10VP UDS20VP UDS30VP Version 1 Machines Includes International Models F UK M CE These instructions cover the models of Robatherm Hot Water Urns listed above Although there are slight variances between them the installation care and maintenance procedure is the same for all The Operation Procedure differs slightly between the Fixed thermostat and Variable Thermostat Versions 19 11 2014 Roband Australia is a wholly Australian owned company and has been manufacturing quality commercial catering equipment for the food service industry tor more than 50 years Roband products are engineered and manufactured to the highest standards to provide functionality reliability and durability and our quality products are exported world wide Included in the comprehensive Roband range are Toasters Fryers Milkshake Mixers Rotisseries Food Display Cabinets and much more Roband Australia also acts as the Australian agents for Vitamix Blenders Noaw Meat Slicers F rje Cookware Robalec Soup Rice Warmers Robatherm Urns Austheat Fryers Dipo Induction amp Autofry Machines Roband also has its own line of commercial cookware and cutlery under the Robinox brand name For a complete set of brochures please contact your nearest authorised dealer or contact Roband dir
3. ROBAND A US T RA LIA PTYLID Page 3 OPERATION These Urns are primarily intended for heating clean pure water to a pre set temperature amp maintaining that temperature The Urns allow easy dispensing of hot water into a cup for tea or coffee If using liquids other than pure water then daily cleaning is a requirement see Cleaning The urn features a special mode selector switch that allows either variable or pre set temperature control VARIABLE TEMPERATURE CONTROL MODE With the mode switch set to VARIABLE a wide range of temperatures can be controlled via the graduated knob Variable mode will suit those operators who require warm or boiling water for their special applications We do not recommend continuous boiling as it is very wasteful in energy PRESET TEMPERATURE CONTROL MODE Switching the mode selector to PRESET 95 C will fix the temperature to about 95 C the optimum temperature for most applications involving tea or coffee Using Preset mode offers fast and easy setup achieving consistent temperature every time Note that whilst in Preset mode the knob will not alter the temperature of the water BEFORE FIRST USE e IMPORTANT See installation instructions before first use Position the Urn on a Solid table with the tap positioned away from the edge to minimise the risk of small children reaching up amp accidentally dispensing hot water over themselves e IMPORTANT A non toxic food gra
4. Kit 20L amp 30L VS0251 Lid Assembly 20L amp 30L NOTE Service and repair should be undertaken by a qualified technician Constant research and development may necessitate part changes at any time Please make service enquiries to your local agent ROBAND A US T RA LIA PTYLID Page 11 CIRCUIT DIAGRAM UDS10VP UDS20VP UDS30VP 10A 230V CIT TT 71 POWER SWITCH a sa a POWER Green TT q nae mea q I MODE BOIL DRY CUTOUT SELECTION AUTO RESET SWITCH EN N E E J HEATING VARIABLE THEMOSTAT HEATING ELEMENT PRESET THEMOSTAT NOTE This circuit diagram has been provided for reference and to assist qualified service and repair agents only Under no circumstances should person s not suitably qualified attempt repairs to any electrical equipment ROBAND Page 12 AUSTRALI A PTYLID NOTES ROBAND A US TRA LIA PTYLTD Page 13 NOTES ROBAND Page 14 A US TRA LIA PTYLTD EC DECLARATION OF CONFORMITY Roband Australia 1 Inman Rd Manufacturer Cromer NSW 2099 Australia Model Type Robatherm Double Skin Urns Water Um Date of first CE 1 January 2013 Marking Specific Model UDS10VP UDS20VP UDS30VP a dels Includes export model UK F M STANDARDS This machine is designed in compliance with e Machinery Directive 2006 42 EC e Low Voltage Directive 2006 95 EC e EMC Directive 89 336 EEC incl
5. authorized repairer Sharp edges may exist inside the machine repairers should take care when servicing the machine Ensure the table is sufficiently strong to take the weight of the urn at full capacity The 30L Urn will weigh up to about 30kg when at full capacity Particular care must be taken when dispensing hot or boiling water Serious burns could occur if used carelessly Ensure the urn is never left unattended around children or the inept Do not position the urn with the tap protruding over the edge of a table Small children could reach up and grab the tap which may cause burns Additionally if the tap protrudes it will be more prone to be knocked and or damaged by passing traffic Ensure that the cup used during dispensing is designed for hot liguid use Allow a 100mm spacing between the machine and any surrounding structure or device If the machine is near particularly heat sensitive materials common sense should be employed in determining sufficient distancing When cleaning DO NOT immerse the urn in water or use a water jet When cleaning always ensure the machine is off and disconnected from the wall power point Always ensure the power cable is not in contact with other hot machines DO NOT carry the urn when filled with water to more than half the maximum capacity to avoid injury DO NOT carry the Urn before it has cooled down to avoid the risk of burns ROBAND A US T RA LIA PTYLID CLEANING CARE amp
6. if any heat stains remain then rub some baking soda onto it whilst still wet leave for a 10 minutes and rub off This should then be followed by the usual clean with soapy water and a very thorough rinsing Ensure that the tap is flushed of any residue with clean water In areas where water has a higher mineral content then removal of scale and other deposits will be required more often e Regular cleaning of the external parts of the machine should be conducted daily when the machine is turned off and cool Wipe down the outside of the machine with a cloth or sponge that is only DAMP with warm water Add some detergent to the water if required Take care to avoid water entering any part of the urn Dry with a tea towel e Toxic cleaners should be avoided when cleaning the inside of any Urn as residual chemicals may remain in the Urn if rinsing is inadequate This residue may present a risk if mixed with drinking water and consumed Caustic cleaners should always be avoided as they may damage components inside and outside the urn e Although every care is taken during manufacture to remove all sharp edges care should be taken when cleaning to avoid injury e This unit is not suitable for cleaning with the use of a water jet or immersion ROBAND ened AUSTRALI A PTYLID TROUBLESHOOTING If the Urn is not heating then v Check that the machine is plugged into the power point correctly and the power is switched on v Check tha
7. single phase 10A or 15A power point use a Standard 13A or 16A power point for international models We recommend that the electrical circuit Supplying the power point be protected by an approved earth leakage device e National Standards exist outlining the positioning spacing and ventilation requirements when installing new appliances These Standards should be consulted and new equipment should be installed accordingly In any situation where specifications allow a distance of less than 100mm we would still recommend that a well ventilated air gap of not less than 100mm be maintained If the machine is near particularly heat sensitive materials common sense should be employed in determining sufficient distancing e Care has been taken when designing these machines to limit external surface temperatures In normal operation at 25 C the surface temperature of the body should not exceed 60 C due to the double skinned design Note that higher temperatures will occur on the lid as the steam vapour rises for this reason we have placed additional warnings on the lid e The Urns have been designed to be as safe as possible but because these machines are frequently placed in publicly accessible areas it is recommended that a Hazard assessment be carried out and additional signage or protection be placed around the machine if warranted e Do not attach any other items to this machine or use contrary to what is described in this manual
8. Ere 1 Ve die EE N ee ee ee eee eee 2 GOMPLIANE E id eie Ee ke BEE ee el BEA DE Ee EEDEN EE he EE EE ERG EE 2 INSTACLA MON RR EE EE E EEEE O 3 OFERA HON r EE EEE E EE EE 4 BODE SAFETY FEOTEG HON aoe E E 6 GENERAL SAFETY is or apc cer ede Go Dee oe ee ee eie oe ween oe ee eee be ede 7 CLEANING CARE amp MAINTENANGE ees sees ee ee see ee ee ee se see ee ee ee ee ee ee ee ee ee ee ee 8 TEOUBELE HOOG TING eo osse onse tina Ed HE sees oe OR ee Ee Ee ee Ene EE 9 SPECIFICA TION soms ee Se Ee ARE OG ee ee Oe AS E 10 SPARE PARTS LIG Toe sesse eier ateis es ede se de eeste eke es ei ae Ee oe ee ee 11 CIRGUIT DIAGRAM esse sien sies eie Se GO n ee RE ED be Di ee EI EE ee Ge 12 EC DECLARATION OF GONFORMITY ees ee ee ee ee see ee ee ee ee ee ee ee ee ee ee ee ee ee 15 MVP AEE EE NE 16 ROBAND A US T RA LIA PTYLID INTRODUCTION Congratulations on your purchase of this quality Robatherm product With proper care and management your new purchase will give you years of trouble free service By reading these instructions carefully you can ensure that this machine is used and maintained properly helping your new investment to perform well for you now and to continue performing in the many years to come GENERAL PRECAUTIONS This machine must only be operated by qualified person s who are fully versed in the operating and safety instructions described in this manual Service persons should be instructed to familiarise themselves with
9. MAINTENANCE Attention to regular care and maintenance will ensure long and trouble free operation of your Hot Water Urn Although scheduled servicing is not required we do recommend you adopt a program of regular cleaning to ensure that the Urn remains functional e The Urn is primarily intended for heating pure water only and if so it can be kept filled with water overnight when used often If any other types of liquids are being heated then the urn should be emptied daily cleaned and dried inside and out Note that heating liquids other than water may void warranty e In bore water areas i e where tap water contains excessive minerals use distilled or filtered water only Otherwise rusting may occur e If the urn is not being used the next day it is recommended that it is emptied cleaned and dried e After long periods of non use rinse the urn with clean water prior to operation e The inside of the urn should be checked regularly for any scale or other crusty deposits that may build up which are caused by minerals in the water e The water should be checked from time to time to ensure no dust or small insects have found their way in e To clean the inside of the urn use a non metallic scourer and soapy water rinsing well with clean water Build up of crusty deposits can be removed by filling the urn with a solution of 1 part vinegar to 8 parts water and allowing it to soak overnight without turning the urn on After emptying
10. TE Turning the Thermostat to its maximum position above 100 C will not apply more energy to make the Urn heat up faster BOIL DRY SAFETY PROTECTION lf ever the Urn is left operating unattended and allowed to boil dry a boil dry safety cutout will turn the element off and the amber pilot light to stop the urn overheating e Should a boil dry occur turn the Urn off using the ON OFF switch and unplug from the wall e Refill will cold water e Wait 5 minutes e Switch the power back on The Unit should begin operating normally NOTE The machine must be switched off and have cooled down in order to re set the boil dry safety cutout IMPORTANT The Boil dry safety protection should NOT be used in normal operation Never intentionally let boil drying occur If boil drying occurs on numerous occasions it will eventually cause the boil dry sensor to stop resetting which will require a service call ROBAND aie AUSTRALI A PTYLID ad GENERAL SAFETY M SAFETY HAZARD This machine contains no user serviceable parts Roband Australia one of our agents or a similarly qualified person s should carry out any repairs Any repair person s should be instructed to read the Safety warnings within this manual before commencing work on these units Page Do not use for any applications outside the scope of these instructions Do not remove any cover panels that may be on the machine unless being repaired by
11. any and all safety instructions described in this manual prior to commencement of maintenance In the case of new personnel training is to be provided in advance These machines should not be operated by persons including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they have been given supervision or instruction concerning the safe use of the appliance by a person responsible for their safety Do not overfill the Urn with water doing so can lead to spillage as the water heats up and expands These machines are heating units and as with any commercial heating unit the surfaces will get hot Always be careful when near an operating Hot Water Urn and ensure that any risk to customers or staff is minimised with additional signage if necessary Due to the obvious heat hazard Roband recommends that these units be kept out of reach of children The performance of this unit cannot be guaranteed for operational use outside its design parameters The machine should be disconnected from all power and allowed to cool before cleaning Roband will accept no liability if Non authorised personnel have tampered with the machine The instructions in this manual have not been followed correctly Non original spare parts are used The machine is not cleaned correctly with the right product There is any damage to the unit gt gt gt ROBAND A US T RA LIA PTYLID Pa
12. de cleaning oil is used to clean and protect the urn during manufacture and transit To avoid tasting the oil it is recommended to remove any cleaning oil residue before first use using following procedure o Hand clean the inside of the Urn with soapy water and rag o Fill the Urn with water to the MAX level and boil o Drain and rinse with fresh water GENERAL USE e Ensure that that no excess water has splashed onto the plug before plugging into wall power outlet e Fill the urn with water in situ with the use of a jug or carefully handled hose Do not fill above the maximum line or else water could boil over the rim e IMPORTANT The urns can be very heavy when filled with water The Urns are not designed to be carried or moved when full of water as the weight could cause injury or strain and the handles may be damaged Io ensure ROBAND ad AUSTRALI A PTYLTD operator safety in lifting the machines Urns should never be moved when more than V full Never move the Urn whilst hot Ensure the wall power outlet is on Switch the urn on by pushing the Power switch to the On position marked on the switch as 1 The green pilot light will be illuminated indicating that the machine is On and is ready to start heating The amber pilot light will be lit when heating the water When the amber pilot light has switched off the water has reached the control temperature Note that the thermostat will continue to cycl
13. e the heating element and amber pilot light ON and OFF to maintain the control temperature Position a ceramic cup or a drink container with appropriate heat resistance and insulation under the tap and carefully press the lever to dispense water to the desired level The urns have a sight glass that will show the approximate number of cups of water remaining The scale is based on a 160mL cup size commonly used for tea or coffee To refill switch off the Urn and carefully remove the lid to add more water When removing the lid be careful to avoid touching any hot metal and avoid any hot condensate that may drip off the lid Also beware of steam that may be released We recommend that you refill the Urn when the water drops to approximately 1 4 capacity and allow time to reheat Do not leave the urn operating unattended for long periods Regularly check the water level to ensure that this unit does not boil dry Switch off the Urn when not in use It is not necessary to empty the Urn of clean water if it is to be used the next day but check whether cleaning is required Ensure the Urn has cooled down sufficiently before emptying and moving This may take some time Once cool take off the lid and with an appropriately sized jug remove enough water to allow easy lifting Never lift the urn if is more than 1 2 full Tip any remaining water down the sink Clean and store the urn as described in the following section Special Notes
14. ectly at our head office Roband Head Office Sydney Australia Roband Australia Pty Ltd 61 2 9971 1788 1 Inman Road 61 2 9971 1336 Dee Why NSW 2099 sales roband com au AUSTRALIA l www roband com au International Agents For additional agents please email Head Office United Catering Equipment Supplies Switzer Burgi Infra Grill Ph 357 777 777 24 land Ph 41 418 554 552 Hotel Equipment Ltd Thailand Seven Five Distributors Co Ltd Ph 679 672 0666 l Ph 662 866 5858 Chung Wah Kitchen Machine Ltd United Arab Boncafe Middle East LLC Ph 852 2334 5411 Emirates 9714 282 8742 Allied Food Equipment United Arab Nisa Trading LLC Ph 603 9133 5833 Emirates 9714 396 6132 Maldives Radiant Heat Maldives Pty Ltd United Metcalfe Catering Equipment i Ph 960 333 4845 Kingdom Ph 44 1766 830 456 Zealand Ph 649 274 1354 Ph 1 508 361 9226 Koumez Comptoir Materiel Professionnel i Ph 687 28 50 43 Ph 1 508 361 9226 Papua New Brian Bell amp Company Pty Ltd NETHERLA AKB Bert Muller Guinea Ph 675 325 5411 NDS Ph 31 306 017 442 Allied Foodservice Equipment GREECE K amp N Engineers Ltd Ph 65 62525880 Ph 30 210 520 0440 Cyprus Fiji Hong Kong Malaysia Singapore Copyright 2014 Roband Australia Pty Ltd ROBAND AUSTRALI A PTYLID CONTENTS INTRODUJO TOON sees ees se ER ee AG Ee ee RE GE EE ae OE EG Ee GR E 1 GENERAL PRECAUTION as sesse sesse ser ee RR ee Gee conn Ke se ee Bee Ee ERG
15. for using Preset Mode Page 5 An internal sensor controls the heating so no manual temperature adjustment is available or required NOTE Preset mode is not suitable for use at high altitudes above 800m as it will boil continuously because the boiling point of water reduces at altitude Only use Variable mode if at high altitude ROBAND A US T RA LIA PTYLTD Special Notes for using Variable mode set the Thermostat to the desired temperature setting using the dial indicator on the control knob WARNING If the control is set above 100 C then the urn will boil continuously until the setting is changed or until the water boils dry We recommend only using settings above 100 C when maximum water temperatures are required and only for short periods NOTE Liquid water can never get hotter than 100 C when at sea level on Earth no matter how vigorously it is boiling The Urn will many times more energy Boiling water at 100 C than it will maintaining a temperature of 97 C just under boiling Please do not waste energy boiling unnecessarily NOTE Continuous boiling stresses individual components and may shorten the overall lifespan of the urn NOTE Continuous Boiling will produce excessive steam amp water condensate some condensate may run down the outside of the urn onto the table NOTE The Urn will Boil Dry much faster if left boiling continuously Ensure to check water levels regularly if continuous boiling NO
16. ge 1 PACKAGING All care is taken when packing and Roband ensures that every unit is functional and undamaged at the time of packaging The Package of this Urn should include 1 One Hot Water Urn 2 One Lid 3 This Manual 4 Packaging Materials Any damage to the machine as a result of freight must be reported to the Freight Company and to the agent responsible for the dispatch of said unit within three 3 days of receipt No claims will be accepted or entertained after this period C COMPLIANCE Robatherm products have been designed and manufactured to comply with any and all specifications set out by the Australian Communications and Media Authority ACMA in regards to Electromagnetic Compatibility As testament to such compliance these units bear the RCM symbol For further information contact the Australian Communications Authority PO Box 13112 Law Courts Melbourne VIC 8010 ROBAND Page 2 AUSTRALI A PTYLID INSTALLATION Place the urn on a solid flat level surface with the tap facing the user It is highly recommended to position the urn with the tap away from the edge of the bench in order that small children do not reach up and accidentally burn themselves Before connecting the urn to the power supply ensure that the ON OFF switch is set to the OFF position and that the thermostat Knob is rotated fully in an anti clockwise direction to the lowest setting e Connect the urn to a standard
17. hermostat for high altitude use Use Variable Mode only at high altitudes Only after all these points have been checked should you call for service Note that if the machine has been used for any application contrary to what is described in this manual all warranty is void ROBAND A US T RA LIA PTYLID Page 9 SPECIFICATIONS Model UDST0VP UDS20VP UDS30VP 220 240 Volts AC 50 60Hz Power Consumption 2300 Watts 2300 Watts 2300 Watts Nominal Volume Capacity 160ml Cup 50 Cups 120 Cups 160 Cups Height 480mm 550mm 645mm Heat Up Time l Constant research and development may necessitate specification changes at any time ROBAND Page 10 AUSTRALI A PTYLID SPARE PARTS LIST COMMON PARTS FOR ALL URNS Part Description Part Description Qty Number Number EC0031 Ceramic Terminal Block C0060 Cord Clamp 10A EC0239 Plug and Cord 10A E lao P PC0453 Sight Glass Upper Mount PC0454 Tank Spacer Tap hole EC0385 Pilot Light Green a ean Peta aad TC0037 Fixed Thermostat 95 C OOF Sich TS0022 Boil Dry Cutout Assembly EC0407 ON OFF Switch TS0023 Variable Thermostat amp Knob EC0457 MODE Selection Switch Tap Assembly PARTS FOR UDS10VP PARTS FOR UDS20VP Part Description Part Description Number Number Qty Qty PARTS FOR UDS30VP Part Description Number Qty MS0839 Sight Glass Assembly 30L PC0457 Base 20L amp 30L VS 0252 Side Handle
18. iable for loss of profit or damage to other equipment and property except where it is in breach of the guarantees provided in accordance with schedule 2 of the Competition and Consumer Act 2010 Cth or the applicable legislation from time to time The goods come with guarantees that cannot be excluded under the Australian Consumer Law ACL You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or damage You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not constitute a major failure Generally authorized service agents are located in all areas which have authorized distribution dealers For the name of your nearest Australian authorised service agent please contact Roband Australia Pty Ltd 1 Inman Road Cromer NSW 2099 Warranty Number 1800 268 848 Phone 02 9971 1788 Fax 02 9971 1336 All other countries please contact your selling Agent Please complete the following details and keep this card in a safe place NAME ADDRESS MODEL No SERIAL No DATE PURCHASE NAME OF DEALER PLEASE RETAIN THIS SECTION FOR YOUR RECORDS DO NOT POST ROBAND AUSTRALIA PTY LTD ROBAND Page 16 AUSTRALI A PTYLID OTHER LEADING PRODUCTS AVAILABLE T PLUS GRILLMAX TOASTERS NOAW Slicers Manufactured Imported in Australia by ROBAND A US TRA LIA PTYLD Authorised Distributor Agent
19. nt Where relevant glass Teflon and lamps are not included in this warranty and RCD tripping due to moisture absorption by Tubular Heating Elements is not considered a warranty fault Generally all goods claimed under this warranty must be returned to the factory or an authorized service agent freight prepaid for inspection All parts deemed to be defective will be replaced however no claims will be entertained for second hand products or parts damaged in transport misused or modified in any way without our approval For machines that are not considered to be portable e g food bars rotisseries large hotplates and some bain maries on site warranty service will be provided in capital city metropolitan areas only In all other locations the customer is responsible for all travelling time service call costs and payment for this will be required prior to the commencement of the repair The labour costs to actually repair the fault will be met by the company Any repairs or replacement of defective goods or materials pursuant to this warranty must be authorized by Roband Australia prior to any action being taken The company reserves the right to reject a claim for warranty if it is not completely satisfied with the circumstances under which it occurred and any other costs incurred for false claims or faults due to incorrect usage etc are the responsibility of the claimant Roband Australia Pty Ltd nor any subsidiary company or Agent shall be l
20. t the electrical circuit supplying the power point has not tripped This could occur if o The circuit breaker has tripped Too many machine connected to the circuit will exceed the current limit Remove some machines from the circuit and try again o The Earth Leakage Device has tripped It is normal for heating element devices to leak some current through the insulation to Earth But if multiple machines with heating elements are connected to the same circuit it could exceed the leakage current limit Remove some machine from the circuit and try again v Check that the Urn is switched to the ON position The green pilot light indicates the urn is on and power is available If the green light is not on check the power point is not faulty v In Variable mode check that the Thermostat is turned on by rotating it clockwise to an appropriate temperature setting The amber pilot light indicates the urn is heating v If the unit has boiled dry turn the machine off refill the machine with cold water allow it to cool and turn it back on See Operation If the Urn boils continuously v For Variable Mode turn down the thermostat to below 100 C and check whether the amber pilot light turns off v For Preset Mode check your altitude above sea level The Preset thermostat may boil continuously at high altitudes above 800m This is because the boiling point of water decreases as altitude increases It is not possible to recalibrate the internal t
21. uding amendments to 93 68 EEC e WEEE Directive 2002 96 EC WEEE e Restriction of Hazardous Substances in Electrical and Electronic Equipment 2002 95 EC RoHS e EN60335 1 Household and similar Electrical Appliances e EN60335 2 48 Commercial Electric Toasters and Grillers e EN55014 2 1997 Electromagnetic compatibility Requirements for household appliances electric tools and similar apparatus Immunity ENVIRONMENTAL This product is designed in order to contribute as little as possible to the quantity and noxious nature of waste and risk of pollution or other environmental contamination Packaging materials used in this machine are designed to be recyclable DECLARATION hereby declare under our sole responsibility that the product mentioned above to which this declaration relates complies with the above mentioned standard s Signature of Authorised Person Date 1 January 2014 Print Name Mal Johnston Position _ Director of Engineering Ee ROBAND A US T RA LIA PTYLID WARRANTY Every care is taken to ensure that no defective equipment leaves our factory and all goods manufactured by us are guaranteed against defective workmanship and materials for a period of 12 months from the date of purchase Roband Australia s obligations pursuant to this express warranty being limited to the repair or replacement of the defective goods or materials at is option and subject to the terms contained within this Warranty stateme
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