Installation Manual for D1110 DigiCom2
Contents
1. Low Voltage signal will be transmitted to the ARC If the standby battery voltage falls below 9v deep discharge the battery may sustain permanent damage The DigiCom2 will however remain operational but the red Fault LED will be permanently on If the DigiCom2 receives its power from a power supply that is additional to the alarm system ensure that the 0 volt connection on the additional power supply is connected to the 0 volt connection on the alarm system Only power supplies conforming to EN60950 EN41003 or International Safety Standards should be used with this apparatus D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 6 9 NVM Programming The operating parameters for the DigiCom2 e g telephone numbers are stored in the NVM Non Volatile Memory The DigiCom2 is designed to use an NVM that has been specifically programmed for it or an NVM that has been programmed for a Scantronic 8400 8440 or 9056 Digital Communicator Note when using a Scantronic NVM the option to specify regular dial tone tests or the ACPO Abort features will not be available The NVM can be programmed using the D1154 NVM programmer connected to a PC The NVM can also be programmed by a Scantronic type 7200 or 7300 programmer Your Alarm Receiving Centre will normally provide a programming service and will supply programmed NVMs on request Professional installers may also have the D1154 and be able to provide a DigiCom2 programming servic2. D1110 INST EN 10F v1 16
3. is not answered the Service Provider can record it and forward it to the subscriber at a later time Central Station See ARS Digital PSTN Digital Public Switched Telephone Network The digital national telephone system Service is available to customers on twisted pair wires that carry a DC supply provided from the network telephone exchange on optical fibre or other digital transmission medium The digital service may be in ISDN format or another digital format DTMF Dual Tone Multi Frequency The series of tones used by telephones to send dialling information to an analogue PSTN exchange These tones are also used by the DTMF Fast Format and Contact ID alarms reporting protocols DTMF Fast Format Alarms Reporting Protocol A protocol that is a sequence of analogue tones push button telephone tones used to send via telephone lines a transmission to receiving equipment at an ARC and to receive checking and acknowledgement replies from that receiving equipment Eight or 16 channel DTMF Fast Format protocol is commonly used in burglar or intruder alarm equipment EEPROM Electrically Erasable Programmable Read Only Memory A type of NVM See NVM NTP Network Termination Point A telephone line is terminated at the users premises by a Network Termination Point which is provided by the Telecomms Service Provider This is a socket or connection where the users equipment can be connected NVM Non Volatile Memory An integrate
4. mains and battery Fit the programmed NVM into the 8 pin socket located at the front of the DigiCom2 module ensuring correct orientation See Fig 1 The NVM should be programmed with the D1154 NVM programmer Connect the input triggers as required See Fig 1 and Self Learning Inputs on page 6 Connect the PSTN line to the terminals A and B See pages 7 to 14 Connect the 12 volt supply to the 12v amp 12v terminals See Fig 1 and page 14 Reconnect the mains supply to the control panel Your DigiCom2 is now ready for testing System Testing Ensure you have informed your Alarm Receiving Centre that you are ready to test your DigiCom product Note If the NVM is faulty fitted incorrectly or has been incorrectly programmed the red and yellow LEDs will flash alternately If there is a problem with the PSTN telephone line the red LED will flash See Appendix 1 1 2 Power up the DigiCom2 the unit will initialise Start testing by momentarily shorting the test pins on the DigiCom2 This will cause the DigiCom2 to send a test signal to the Alarm Receiving Centre Once the test pins are shorted the Active LED will illuminate During communication the LED will flash to indicate the progress of the call see Appendix 1 When the DigiCom2 successfully communicates with the Alarm Receiving Centre the Active LED will go off this will mean that the test call is complete Now trigger all the used in
5. ay Dycon Installation Manual for D1110 DigiCom2 Dycon Ltd Tel 44 0 1443 471 060 Fax 44 0 1443 479 374 Cwm Cynon Business Park Mountain Ash CF45 4ER UK www dyconsecurity com sales dyconsecurity com TABLE OF CONTENTS Section Index Page 1 Description 3 Part numbers 3 What to do Installation System testing Troubleshooting Helpdesk on WwW ant amp The details Inputs and self learning System power supply and battery NVM programming line monitoring Calling Select services Inputs 1 8 Automatic test calls PSTN line monitor Output o 0 o 0 wow oi opa LA ONNNNNNODOO Appendix 1 LED indications 9 Appendix 2 Input connections 10 Appendix 3 Specification 13 Appendix 4 Approvals 14 Appendix 5 Glossary of terms 15 D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 DigiCom2 Installation Manual 1 Description The DigiCom2 is an advanced auto dialing digital communicator for alarm reporting It can transmit alarm signals to an Alarm Receiving Centre via the analogue PSTN Public Switched Telephone Network using the DTMF Fast Format protocol The DigiCom2 has 8 alarm inputs When triggered by the alarm system it initiates calls to the Alarm Receiving Centre ARC The DigiCom2 monitors the PSTN line continuously If a fault occurs local annunciation is made The DigiCom2 comes complete with the Alarm Abort feature to enable older alarm systems t
6. contact closes the input becomes 12 volts Control Panel Example of Positive Applied triggering Control Panel Switched Output is O volts changing to a positive voltage D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 11 APPENDIX 2 Input Connections cont d Input Start 12v O 12v Examples of Positive Removed triggering Contact is Normally Closed Input is normally at 12 volts When contact opens the input becomes 0 volts Examples of Positive Removed triggering Contact is Normally Open Input is normally at 12 volts When contact closes the input becomes 0 volts Example of Positive Removed triggering Contact is Normally Closed Input is normally at 12 volts When contact opens the input becomes 0 volts Example of Positive Removed triggering Control Panel Switched Output is a positive voltage changing to 0 volts D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 12 Specification APPENDIX 3 Model D1110 Stand Alone Dimensions h x w x d 19x 61x91 mm Weight 80 grams Telephone Path Standard PSTN technology Abort Facility Built in Power Requirement Max 13 8v Min 9 0v DC 0 1volt max ripple Current Consumption 6mA quiescent 20mA operating Low Battery 10 9 11 1 volts falling 11 9 12 1v recovery Outputs 1 Aux relay 24v 1A contacts Start Inputs Max 15 volt Min 3 5
7. d circuit memory device that does not need any power to remember data D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 15 APPENDIX 5 Glossary of Terms cont d PABX Private Automatic Branch Exchange A small telephone exchange for use within one building or group of buildings Commonly used in businesses where each phone in that business is an extension on that PABX Usually connects to one or more analogue PSTN or ISDN telephone lines PSTN Public Switched Telephone Network A national telephone system This may be analogue and or digital See analogue PSTN Terminal Adapter A device that connects to the S bus connection of an ISDN Network Termination Point and adapts the digital S bus data i e protocol data speed structure to that required e g the conversion may be to analogue PSTN or to a serial port for cable connection to a PC s serial COM port 3 Way Calling This is a service provided by some telecommunication service providers BT in the UK offers this service When a call is in progress on a telephone line it is possible to send a signal via that line to the equipment at the telephone exchange The exchange will put the current call on hold and provide a dialing tone so that another outgoing call may be made When this second call has finished a signal to the exchange will disconnect the second call and re connect the first one that was put on hold D1110 DigiCom2 Installation Manual
8. e For a full list of programmable features see instructions for the D1154 NVM programmer 9 1 Calling a DTMF Dialing b Three Way Calling Select Services c Three or four telephone numbers for PSTN alarm reporting 9 2 Select Services If the PSTN line for the DigiCom2 is not outgoing calls only we recommend that your Telecom Service Provider s Three Way Calling service if available is enabled on the phone line The NVM will need to be programmed with 3 way calling enabled This will ensure that the DigiCom2 can make an outgoing PSTN call if the line is engaged by an incoming call See page 10 for recommended connections for security applications 9 3 Inputs 1 8 There are 8 inputs on the DigiCom2 These inputs require 0 volts or a DC positive voltage 4v to 15v to operate They may be programmed to send an alarm call when a positive voltage is applied to an input or when a positive voltage is removed i e the input voltage is changed to 0 volts To assist triggering there is one output terminal labelled Stt that supplies 12 volts via a resistor See Appendix 2 9 4 Automatic Test Calls Periodic test calls can be sent at intervals of 1 to 99 hours since the last call was made 9 5 PSTN Line Monitoring Any or all of the following PSTN tests may be switched on If a problem is detected the DigiCom2 can operate the Aux relay a b c d 24 Hour DC Voltage 24 Hour Off Hook Detect 24 Hour Ri
9. e points but are still experiencing problems you can contact your DigiCom2 supplier or your Telecom Service Provider In the UK DigiCom2 installation programming operation or other questions may be addressed to Dycon Technical Support Tel 44 0 1443 471 064 Email technical dyconsecurity com The Dycon web site www dyconsecurity com contains the latest copies of all manuals for all Dycon products Please ensure that you are working from the latest version You can also download associated information and software samplers Sales shipping and contact information is here too A CD is available that contains manuals for all Dycon products and the programming software for DigiCom and Dualcom Contact our Technical Support for more information D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 5 7 Inputs and Self Learning For full Inputs connection information see Appendix 2 To aid installation the DigiCom2 can learn the quiescent state of its inputs i e the not active state without having to re program the NVM This allows the unit to be programmed during installation with positive applied or positive removed inputs It will correct NVMs that have been supplied with incorrect input polarities 1 Setup the inputs non active conditions by connecting a positive voltage or no voltage Ov on each input terminal as required This is easily achieved by connecting the control panel outputs t
10. l LED Off PSTN path not activated LED On solid PSTN activated LED Slow flash Dialing or waiting for handshake from receiving equipment LED Rapid flash Handshake received sending data to receiving equipment LED 6 slow flashes Communications successful Data received correctly at receiving equipment Both ON D1110 is resetting PSTN Line Failure Indications The Fault LED will flash to indicate the type of line or communication failure If more than one type of failure is detected the lowest number will be displayed 1 flash PSTN telephone line DC voltage is very low or absent 2 flashes Another telephone or fax modem etc on the same PSTN line is off hook and can inhibit the DigiCom2 from making a telephone call 3 flashes Incoming ringing is detected and this will inhibit the DigiCom2 from making a telephone call On Supply voltage to DigiCom is very low D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 9 APPENDIX 2 Input Connections There are 8 input terminals on the DigiCom2 When the DigiCom2 is triggered the voltages on the input terminals are 0 volts changing to a positive voltage 4 volts to 12 volts or they may be a positive voltage changing to 0 volts This is called positive applied or positive removed triggering All voltages are measured with respect to 0 volts The inputs may be programmed to send an alarm call when a positive voltage is applied to an input or when a positive vol
11. l power supply is connected to the 0 volt connection on the alarm system Check that the supply voltage is sufficient for reliable operation A supply voltage below 9v will damage the standby battery and may generate spurious signals Q What if the digital communicator is not received by the Alarm Receiving Centre Check that the NVM is fitted and has been correctly programmed i e correct telephone numbers Check that the PSTN line is properly connected Check with a meter that approximately 48 volts DC is present across the PSTN terminals marked A and B Connect a telephone to the PSTN line and make a call to ensure that it is fully functional Remove telephone after test Disconnect any other equipment that is using the same PSTN line to ensure that it is not inhibiting the DigiCom2 Check that when the digital communicator is triggered the voltage across the A and B terminals drops to between 6 and 12 volts DC Ensure that call barring to the ARC Receiver telephone number has not been set on the PSTN line used by Digicom See Appendix 1 for line monitoring indications These will help diagnose line problems Q What if some channels are not received correctly by the Alarm Receiving Centre Check that the NVM has been correctly programmed for your requirements Repeat the Learning the Inputs programming stage 6 Help Desk If you have installed the DigiCom2 in accordance with these instructions checked all the abov
12. nging Detect Regular Dial Tone Detect Lc __ re Sa D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 7 9 6 Output One output is provided The connections marked Aux can be programmed to operate a When a line fault is detected b c If a communication attempt fails If a communication attempt is successful d When a communication attempt is in progress The Aux output may also be programmed to be normally on or normally off In addition the output can be inverted by shorting the INV pins on the DigiCom2 The Aux output may be programmed to be timed or latched If latched the Aux relay will remain in its active state until the DigiCom2 is reset or power is removed and restored D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 8 APPENDIX 1 LED Indications The LEDs are red and yellow and labelled as Fault and Active See Fig 1 Input Learning Indication When the DigiCom2 is learning the quiescent non active state of its inputs the red and yellow LEDs will flash 3 red 3 yellow 3 red etc NVM Fault Indications LEDS alternate flash slow NVM is faulty or fitted incorrectly red yellow red yellow LEDS alternate flash fast NVM is the correct type and is working red yellow red yellow but has been incorrectly programmed on and off 5 times per sec Communication indications The yellow Active LED will flash to indicate the progress of the cal
13. o comply with the ACPO false alarm policy in the UK Once the system is set if a mis operation occurs and the system is unset within 90 seconds a Restore on Channel 3 or separate code will be sent to the Alarm Receiving Centre The DigiCom2 is housed in an ABS plastic case which protects the electronics A tamper protected steel box with an integral 1 amp power supply is also available See below for part numbers An NVM Programmer D1154 is available that connects to a PC 2 Part numbers D1110 DigiCom2 D1055 Box of 10 NVM ICs D0354 NVM programmer D1154 NVM programmer software D1520 B Tamper protected box with 1 amp En compliant Grade 2 power supply D0730 Security ADSL broadband filter D0402 Dycon products CD with manuals for all products CAD DATA C12554 CONI 1 acogdrs g Ld 00 Oqo el LEA 1 2 Aux relay gt terminals S KA Line 7 A tines N Red Fault payer lt LED and supply i cs HT Yellow terminals 12V n Active LED wn wa Reset and a NVM Test pins 4 socket Jumper to invert the Aux 8 input terminals Positive pull up relays from NC to NO source for input and vice versa triggering Fig 1 DigiCom2 D1110 D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 3 3 Installation Program the NVM for the system specific requirements or obtain a programmed NVM from your Alarm Receiving Centre See page 15 1 2 pl Oe Oh 0 4 Totally power down the control panel
14. o the DigiCom2 inputs then put the control panel in the day state with no activated detectors and all alarm conditions reset You can leave any unused DigiCom2 inputs disconnected Non active means that the voltage on the alarm inputs are in the not in alarm condition and open close inputs are in the open unset or day condition 2 Ensure that the unset open day state is selected on the control panel not the set or engineering states 3 With the DigiCom2 powered up apply a permanent short to the test pins with a jumper link or screwdriver blade etc 4 Momentarily short the reset pins The red and yellow LEDs will flash 3 red 3 yellow 3 red etc indicating learning mode 5 Remove the short on the test pins The LED flashing will cease and the state of the 8 inputs will be remembered as the non active condition This information will be stored in the NVM When complete DO NOT park the jumper link onto BOTH test pins because this will immediately trigger a test call and inhibit further operation 8 System Power Supply and Battery The DigiCom2 requires a supply of 12 13 8 volts DC at 6mA in standby and 20mA when activated The installer must ensure that the alarm system power supply is rated to provide adequate power for this apparatus and for any other auxiliary apparatus drawing power from the alarm system power supply If the supply voltage falls to below 11v a
15. puts on the DigiCom2 This should be done by setting the control panel and triggering an alarm condition If PA or fire circuits are being monitored these should also be triggered Contact your Alarm Receiving Centre to confirm that all signals have been received Ensure that all Restore signals are received when the DigiCom2 input terminals return to their quiescent value If the quiescent non active states of the input terminals are incorrect i e positive applied removed is inverted then the ARC will report that the alarm restore or open close is the wrong way round To correct this use the self learning input feature See page 6 If at any time you wish to cancel a call short the reset pins See Fig 1 If you are using the Alarm Abort feature set the alarm panel initiate an alarm condition and if the alarm system incorporates bell delay this will be overridden unset the system within 90 seconds Check that the alarm abort signal has been sent to the Alarm Receiving Centre and if selected the alarm system has reset Your DigiCom2 is now fully tested D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 4 5 Troubleshooting Q What if there appears to be random triggering of the DigiCom2 Ensure that 0 volts is common across all parts of the alarm system If the DigiCom2 receives its power from a power supply that is additional to the alarm system ensure that the 0 volt connection on the additiona
16. tage is removed See the D1154 NVM Programming Manual for details Note Triggering voltages in excess of 16 volts may cause spurious operation The DigiCom2 can self learn its inputs and correct the NVM See page 6 Input i p ST 1k 100k 12v 12v 12v Ov Digicom internal connections Fig 11 The diagram above shows the internal connections of the DigiCom2 The 12 volt and Ov supply connections from the control panel or power supply is connected to the 12v and 12v terminals Each of the input terminals on the DigiCom2 is connected to 0 volts by a resistor Therefore by leaving an input terminal unconnected will ensure that that input is connected to 0 volts and is unused The Start ST terminal on the DigiCom2 is an output It will give a positive pull up voltage which can be used to assist input triggering See page 11 D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 10 APPENDIX 2 Input Connections cont d Input Start 12v O 12v Examples of Positive Applied triggering Contact is Normally Open Input is normally at 0 volts When contact closes the input becomes 12 volts Examples of Positive Applied triggering Contact is Normally Closed Input is normally at 0 volts When contact opens the input becomes 12 volts Example of Positive Applied triggering Contact is Normally Open Input is normally at 0 volts When
17. talogue number D1145 02 is used to ensure reliable operation with the Portuguese telephone network Approval Authority CE0168 D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 14 APPENDIX 5 Glossary of Terms Alarm Abort A facility to reduce false alarms requiring police response Specified by ACPO The Association of Chief Police Officers in the UK An Alarm Abort situation occurs when the alarm system is set and an alarm occurs and it is then reset by the alarm system being unset by a key or valid user code all within 90 seconds This false alarm is often caused by the user of an alarm system failing to set the system correctly The Alarm Abort signal identifies this situation to the ARC thus avoiding an unnecessary police visit to the site Analogue PSTN Analogue Public Switched Telephone Network The analogue national telephone system often just called the PSTN Service is available to customers on twisted pair wires that carries a DC supply provided from the network telephone exchange ARC Alarm Receiving Centre See ARS ARS Alarm Receiving Station A 24 hour manned centre often privately owned and operated capable of receiving and logging calls of alarm and forwarding them to security authorities and other relevant services Often called a Central Station Call Minder A call answering service offered by some telecom Service Providers When an incomming call to the subscriber s telephone
18. volts DC Temperature 20 C to 60 C transit 4 C to 5 0C operating Humidity 0 80 non condensing Mounting Any orientation Warranty 2 years D1110 DigiCom2 Installation Manual D1110 INST EN 10F v1 13 APPENDIX 4 European PSTN Approval The D1110 range of DigiCom2 products meets the requirements of the EU PSTN standard CTR21 and is approved for connection to any exchange line forming part of a Public Switched Telephone Network PSTN AHCTR210 001 Declaration of Network Compatibility The equipment has been approved in accordance with Council Decision 98 EC 5 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance AHCTR211 001 Statement to Notified Body Vendor and User The equipment has been approved in accordance with Council Decision 98 EC 5 for pan European single terminal connection to the Public Switched Telephone Network PSTN The equipment has been designed for use in all 17 EU countries plus Switzerland but may have interworking difficulties in Germany and Greece For use in Portugal it is necessary to ensure that a programming master chip ca
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