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ZX100 IP PBX User's Manual

1. In the event that one wants to record custom IVR prompts for the IP PBX which can be used in a IVR the Record may be used Activate Changes Logout Home sd IVR Prompts Record Voices For Custom IVR Cc toa Basic List of Recorded voices Inbound Control SNo Name Options Inbound Routes 1 dosed gsm Record Again Again Play Delete ma 2 welcome gsm IVR Prompts A list of previously recorded menus is displayed Here the user may modify several V1 2 Editor Yu 7 Jan 2011 16 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZOD ZX100 Series IP PBX options Record Again Clicking this button allows the user to make another attempt at recording and replacing an existing custom sound file Play Clicking this button brings up a dialog entry box to allow the input of an extension that System will dial and play the prompt over Delete Clicking this button will delete the selected prompt There are two options under Record a new voice Record a new Voice x File Name Extension used for recording File Name This text entry box specifies the saved name of the file that is to be recorded Extension Used for Recording This drop down select box allows the user to choose which extension will dial to wait for the user to speak the prompt 6 4 Ring Groups A ring group is a group of users assigned to answer incoming call to a single extension When a caller dials a
2. VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX Add a Follow Me x Extension M Ring lasting for 20 seconds Status Always Busy T No answer Set your call forward number Forward a Local Extension Forward a Outside Number Select forward extension Extension Select a need to call forward extension 6 Ring Time Set the extension ring time State Set state of the extension Disable Always Busy No answer Select forward extension Selecta call forward to extension When you select Forward an Outside Number the follow page will be displayed Add a Follow Me x Extension N Ring lasting for 20 seconds Status T Always Busy No answer Set your call forward number C Forward a Local Extension Forward a Outside Number Select DialPlan DialPlani Set forward outside number 6 Select DialPlan Select a Call forward to outside number using dialingrules 6 Set forward outside number Input a Call forward to outside number Notice This number must be consistent with the corresponding DialPlan 7 9 Paging and Intercom Activate Changes Logout Paging and Intercom Duplex Paging is typically one way for announcements E E only Checking this will make List of Paging Groups the paging duplex allowing all Inbound Control S phones in the paging group to Inbound Control S No Paging Group Options be able to talk and be
3. 0 for Operator Callers who are sent to voice mail can press 0 for the operator and be transferred either during the voice mail salutation or after recording the message If this option is not enabled a caller s pressing 0 will be ignored There are several options that can be specified to define the voicemail message in the system Message Format This option gives you the ability to choose the format in which messages will be mailed Maximum Messages The maximum number of messages per voice mail box is set here Maximum Message Time The maximum duration of a message left by a caller is set here Minimum Message Time The minimum duration of a message is dictated here There are several playback options that can be specified Say Message Caller ID The Say Message Caller ID option reads the caller ID before the voice mail message is played V1 2 Editor Yu 7 Jan 2011 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZICO ZX100 Series IP PBX Say Message Duration This option identifies exactly how long the message lasted Play Envelop The envelope provides the date time and caller ID related to a voice mail Allow Users to Review This option provides incoming callers the option to review their message before it is saved and can be played back by the owner of the voice mail extension Standard options are presented to you allowing you to discard th
4. ZX100 IP PBX User s Manual The information contained in this document is subject to change at any time without orior notification Specifications of the product are subject to change at any time without notice If you want to learn more info about our product please visit our web WWW ZYCOO COM VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX TABLE OF CONTENTS Chapter Brief Introduction ssssssssssssss sss ss sees ss ess ss enesenn ennenen eenn 3 Chapter2 Safety Le T d Chapter3 ZX100 Specification csssss sss sse sese esse seene eenn nenen ennenen 5 Dies PY a execu serve cece cede ce ees hc cars de ese den caste E E E E E 5 See OY SECT COUT CS ascsazsarauades snes Gaageeonducnueseiaagoventusnenastessosesduaaunst iaanamosGeasan ni daapoussdesaunssenetisemtaaeees 5 ERDRE ACE T I 6 Ao Deru COMIC ULATION eera e E E I EE RII ST 1 o E E E T O E 7 Chapter4 Login in Home Page scccccsssseeecesssseeeeenseeeeeenseeeeeenseeeeeeeseeeeoenseessonseees 8 ChapterS Basic Configuration sss sss ssssssss sese sese ss sees eenn nnan 10 K RT Kae 10 KE Ke E suet nen ee cases ueubeeneece ecee tae T ee se ee ue seem eee a 11 o Oooo IS OUNCES re AE E ETE 13 Chapter6 Inbound Control sasssnsnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn mnnn 15 GA Mound KOE rn H H H HHS TETE Z 15 6 2 PVR Interactive VOIce Response nsuccuscsvanactantsaas dua
5. 2O Activate Changes Logout Trak Analog Voip Trunks Peer i Analog lines are attached to Basic S analog interfaces of the PBX Basic O List of Trunk using FXO cards Voice over T IP VoIP connections are Extensions S No Add Trunk ton VoIP provided by an Internet Trunks i Telephony Trunk ITSP JHons v Provider Type Ip lt Inbound Control b ype Protocol SIP v 7 Custom Trunk kun Status O peer aae pa Network Settings Without Authentication Password eeeeee Q d a i OO i a Or 4 Add Dial Rule In Dial Rules gt add a new calling rule as below Dial Rules ZxXCD Activate Changes Logout Outb d Rout Ex Delete 1 digits from the aidan front and prepend 256 before i dialin Trunks Outbound Routes Inbound Control List of Dial Rules aa Rule Name OUT_VoIP ete Network Settings Place this call through Custom VoIP v PIN Set Dialing Rules If the number begins with 0 and followed by M more than 3 digits define a custom pattern Delete 1 digits from the front and auto add digit before dialing Now we have added a new calling rule Out_VoIP in the DialPlan1 As we can see from the Out_VoIP dialing rule all numbers start with O will be cut the first one digits 0 and sent to my sip service provider The Out_PSTN is in the same DialPlani Since we have added this dial plan to the extensions in above we don t need to add dial plan again So when we hav
6. 33 TE e E A E E E E E 33 Tae e OD E a A E 34 Ce ATR T T e E O E E E E E E E 35 TENA T e a E E E E EEA 35 l e ie hae nn sense E E E eae sae E E A cesta ee se eee 36 OD IDNs VIN a A actos seasecnsta A AE AE AE 37 CR NONLIN Sy SC MEMOS E E E EE EEEE AON EEEE EEEE 37 LANEN OE HINO oeno N E E E 38 Chapter10 System Management ssccccssssseccsesseecesnsseeeeenssescenassessensseessonseees 39 IER AAAS a E E iousiarsaotanonsiaaauanasouens 39 LOMA INA CUO E E wud Haneceavenaden deuadsuaesasdduadinecceavens E E A A 39 102 Mamia Time SUS saan 39 Ik e L etar Ten E E EE A A E A A A EE E eaten 40 TIE 40 KOE A a t E E E A O 41 Chapter11 Operating Instruciion sssssss sss sss sss sese ss ess ss essen nenen eee 43 11 1 How to link the ZX100 IP PBX to the interwork esse e eee 43 IN B PEX Te thie Rone anni soe 43 10 1 2 IP PEX behind The Tes e 43 112 How tolog m the IPPBX Sy Stet cissacnitessnznctcinesnissosezesncdsaumstenaaramel scebiousedeucesestnauuecebaansects 44 Rp How YST TRT a eT TTT 45 114 How 10 make dn outbound Call scscsusesescssacsagescassansssnssaaescassaossnsesaesenssaesdeseusscusaenessaeseuesdeest 46 11 4 1 Make call via PSTN trunk 0 0 eeeeeeeseeeeeeeeeeeeeseessssessseseaeaeeaaeaaaaaeaaeaaaeaaaaags 46 TAD Make cal yia VOIP Onk esr a S 48 11 5 How to make an Te saye H 50 11 6 How to Set an incoming call to IVR based time rule esse 50 11 7 How to link two ZX100 IPPBX in the same network 54 11 8 How to
7. 44 0 1245 808195 Fax 44 0 1245 808299 ZIC ZX100 Series IP PBX Chapter8 Status Display 8 1 Monitor List Activate Changes Logout Monitor Move the mouse over to a field to see tooltips Extension 804 Date Aug lt 24 2010 List of Monitoring File S No Caller ID Destination Date Options Monitor List 1 810 804 2010 08 24 15 00 03 System Info Network Settings This web page will display Monitor info for each extension 8 2 Call Logs Activate Changes Logout Call Logs Basic Start Date Aug 26 2010 lt Field CallerID Fitter Inbound Control End Date Aug lt 26 2010 lt Advanced Call Start Caller ID Destination Duration sec Disposition Status Monitor List Call Logs This web page will display call logs Download download the call logs file Delete delete the call logs file V1 2 Editor Yu 7 Jan 2011 30 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 8 3 Register Status In this page you can check SIP IAX Users or Trunks Status Activate Changes Logout ZxCO Register Status Basic Basic SIP Users Status IAX2 Users Status SIP Trunks Status IAX2 Trunks Status srn Advance Name username Host Dyn Nat ACL Port Status 831 Unspecified D N 0 UNKNOWN 830 Unspecified D 0 UNKNOWN 829 Unspecified D 0 UNKNOWN 828 Unspecified D o UNKNOWN 827 Unspecified D 0 UNKNOWN Reg
8. 808299 ZCO ZX100 Series IP PBX While on a conversation with another party you dial the blindxfer sequence the system says Transfer then gives you a dial tone while putting the other party on hold You dial the transferee number and the caller is put through to that number immediately Your line drops The caller ID displayed to the person receiving the transferred call is exactly the same as the caller ID presented to you Attended Transfer allows attended transfer or supervised transfer It works like this While on conversation with another party you dial the atxfer key sequence the system says Transfer then gives you a dial tone while putting the other party on hold You dial the transferee number and talk with the transferee to introduce the call then you can hang up and the other party will be connected with the transferee In case the transferee does not want to answer the call he she simply hangs up and you will be back to your original conversation Press the disonnect key sequence set to by default to return yourself to the original caller Disconnect Call Disconnect the current transfer call for Attended transfer Timeout for answer on attended transfer Set the answer timeout value 7 7 DISA Settings ZCO Activate Changes Logout Home S Extension for this Disa DISA Settings i 9 Option If you want this List of Disa dialing an extension you can define an extension number Inbound Control S No
9. A Analog Chancels 1 2 3 4 5 6 7 8 9 AO H 2 AS J4 15 36 FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXS FXS FXS FXS Device Info Zycoo ZX100 IP PBX Model No ZX100 A16 System Version v1 0 1 Run Teme 25 mi 1 R With the zycoo GUI you can configure extensions conference voicemail Dial Plan and etc Each page of the GUI has three columns V1 2 Editor Yu 7 lan 2011 8 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX The left column present all the options tab that you can program the system Click the tab to go to setting page of different options The middle column contains the primary content for each page The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logout Reboot and Factory Defaults Logout To log out the zycoo GUI Reboot Reboot the IP PBX system Factory Defaults Restore all settings to factory default Activate change Made the change active for the current configuration after you make a configuration on some page V1 2 Editor Yu 7 Jan 2011 9 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZOD ZX100 Series IP PBX Chapter5 Basic Configuration 5 1 Configure Extensions Click the Extension tab and you will see the extensions setting your created users are in this page The
10. DISA Name Options for this DISA 1 frest Edit Delete Music on hold Music on Ringback Call Parking DISA Follow Me Paging and Intercom Time Based Rules Network Settings New DISA List of DISA DISA name are listed in the table New DISA Create a new DISA V1 2 Editor Yu 7 lan 2011 25 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX Add a Disa x DISA Name PIN Without PIN T Response Timeoutis 3 Digit Timeoutis 3 Extension for this DisalOption Allow Outbound Route Select DialPlan DialPlani lt 6 DISA Name Set a name for DISA PIN Set a password for DISA Response Timeout s Set effective time for inouting a password 6 Digit Timeout s After you input the right password the interval between digits that you need dial Extension for this DISA Option Set a number connect DISA Select DialPlan Select your DialPlan for calling out 7 8 Follow Me Activate Changes Logout Move the mouse over toa field to see tooltips Follow Me Basic List of Follow Me Inbound Control S No Extensions State Forward No Options Advanced 1810 BN 820 EG Options Voicemail Conferencing Music on hold Music on Ringback Call Parking DISA Follow Me New Follow Me List of Follow Me Call Forward extensions are listed in the table New Follow Me Create a new Call Forward V1 2 Editor Yu 7 lan 2011 26
11. Online Number Add business account Add an existing business account Architects Engineering Create a new account Extension mumber LA O Important If a Skype account is attached to a SIP Profile it cannot be used to sign into Skype on your computer or any other device 5 Click Confirm 12 8 Make a test inbound call from Skype Call the business account s Skype Name you created in step 7 from Skype 12 9 Assign an Online Number to receive calls from landlines and mobile phones 1 Click View profile next to the name of the SIP Profile to which you want to assign an Online Number 2 Click Add a number or business account 3 Click Buy a new number Caller ID Set up Caller ID Incoming calls Add a number or business account You can receive incoming calls on your SIP Profile via Skype Online Numbers and via Skype business accounts When someone calls your Online Number or contacts your business account on Skype the calls get forwarded to your SIP Profile Add Online Number Add business account buy anew number 12 10 Make a test inbound call from a landline or mobile phone Call the Online Number associated with the SIP Profile from a landline or mobile phone V1 2 Editor Yu 7 Jan 2011 65 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX You have now successfully set up Skype for SIP for use with your Skype for SIP certified PBX For more help with
12. Server From gang chen zycoo com Message Dear VM_NAME you have a new voicemail from VM_CALLERID the message time is I se Subject you ve a voicemail from VM_CALLERID VM_DUR Receive voicemail time is VM_DATE Follow Me Paging and Intercom Time Based Rules Network Settings Template Variables t TAB VM_NAME Recipient s firstname and lastname VM_DUR The duration of the voicemail message VM_MAILBOX The recipient s extension VM_CALLERID The caller id of the person who left the message VM_MSGNUM The message number in your mailbox VM_DATE The date and time the message was left Sender Name Set the name for sender From Set the from email Subject Set the email title Massage Input the matter in your email 7 3 Conferencing Every company reaches the point of needing more people on a call than it can effectively include through three way calling conference bridges allow you to include more people as well as project a professional image Activate Changes Logout Conference Room Configuration site the mouse over to a ield to see tooltips ne Inbound Control Room Extension 900 Conference Password Conferencing PIN Code 1234 Conference Options Call Parking DISA M Play hold music for first caller Follow Me Enable caller menu S V Announce callers Paging and Intercom F Record conference Quiet Mode Time Based Rules Network Settings IG The c
13. and so on as well as enhanced features such as recording visual voice mail music on hold and auto attendant In addition the ZX100 IP PBX supports innovative functionality like private VolP networking remote access superior VoIP voice quality with advanced audio processing and the revolutionary ability to traverse a NAT and firewall With Zycoo VoIP solutions the middle business can quickly deploy VoIP networks to connect multiple branch locations over the Internet without the need to change the current equipment or dial plan By using the ZX100 IP PBX the customers can take advantage of the VoIP services provided by the ITSPs Internet Telephony Service Providers or traditional telephony services reduce intra company telephony expenses and allow VoIP remote access anywhere via the internet V1 2 Editor Yu 7 Jan 2011 3 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX Chapter2 Safety Notice Please read the following safety notices before installing or using this IP PBX They are crucial for a safe and reliable operation of the device Before using the external power supply in the package please check with residential power voltage Inaccurate power voltage may cause fire and damage Please do not damage the power cord If power cord or plug is impaired do not use it otherwise it may cause fire or electric shock The plug socket combination must be accessibl
14. configuration after you make a configuration change on some page 11 3 How to make a internal call Making internal calls are the base requirement for a telephony system Below are the settings for this usage It is base on ZX100 but setting is the same in other ZX100 products ZX100 IP PBX Set User ZCO Extensions Extension Configuration X lite extension 801 Extensions 801 Useri a 802 User2 804 User4 Outbound Routes 805 Users 807 User7 809 User9 z 811 Userlil 813 User13 815 User15 816 User16 817 Useri7 818 User18 819 User19 820 User20 821 User21 822 User22 823 User23 824 User24 825 User25 826 User26 827 User27 828 User28 V1 2 Editor Yu 7 lan 2011 w a lt 3 e IP 192 168 1 81 Extension 803 Extension 804 IP 192 168 1 83 IP 192 168 1 84 Activate Changes Logout Voicemail Check this box if the user should have a 3 S voicemail account Extensions Setting Extension Name Password Caller ID VM Password E mail Analog Phone None Dial Plan DialPlan1 Advance Options l Voicemail Can Reinvite P SIP M LAX P Call Waiting FP 3 Way Calling FP NAT Pickup Group i lt F Delete VMail DTMFMode RFC2833 Codecs Configure VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 45 44 0 1245 808299 ZOD ZX100 Series IP PBX There are 30 default
15. dial 801 and you can see 801 will ring and you can pick up the calls 11 8 How to link two IPPBX in different network The generally environment for two ZX100 in different location is two the ZX100 IP PBX are both in the internet and using the public IP WAN Wide Area Network 1 IAX TRUNK ZX100 A WAN IP 218 200 12 1 LAN IP 192 168 10 1 Extension 601 IP 192 168 10 2 ZX100 B WAN IP 210 121 11 5 LAN IP 192 168 10 1 Extension 801 IP 192 168 10 2 The configuration is same with above guide 10 7 Link two ZX100 IP pbx in the same network but use the public IP address as the HOST settings like the bellow In the page Trunks of ZX100 B gt Add a Trunk V1 2 Editor Yu 7 lan 2011 57 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX Description Call_ZX100A Provider Type Protocol IAX Analog Trunk DialPlan default f Custom Trunk Register Host 218 200 12 1 Without Authentication Username 699 L Peer Password aae The generally environment for two ZX100 IP PBX in different location and one or both two are both behind router and using the private IP So we need to do port forwarding in the router and make ZX100 IP PBX can reach to each other WAN Wide Area Network 1 IAX TRUNK Step 1 Set port forwarding in the router for ZX100 A For the ZX100 A is behind the router you need to forward the IAX2 port i
16. from the front and auto add digit before dialing Cancel Step 4 Set the user 601 and Dial Plan in ZX100 A In the page Extensions gt Dial Plan Extensions Setting Extension 601 Name User Password 601 Caller ID 601 VM Password 601 E mail Analog Phone Dial Plan DialPlani DialPlani Active the change and apply the test 1 Register an IP phone ZP302B to ZX100 B with 801 extension 2 Register an IP phone ZP302A to ZX100 A with 601 extension 3 Use 801 to dial 601 And you can see 601 will ring and you can pick up the calls Above is the way to router ZX100 B s call to ZX100 A Accordingly if you want to call from ZX100 A to ZX100 B continue as follow Step 5 Set Dial Rule in ZX100 A all calls start with 8 will be sent to ZX100 B V1 2 Editor Yu 7 Jan 2011 56 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX x Rule Name Call ZX 1008 Place this call through Peer ZX 1008 ka Failover None PIN Set L Dialing Rules T the number begins with 8 and followed by M more than 1 digits define a custom pattern Delete 0 before dialing ES Ce Step 6 Set the user 801 and Dial Plan in ZX100 B Extensions Setting Extension 801 Name Useri Password 801 Caller ID 801 VM Password 801 E mail Analog Phone Dial Plan Active the change and apply the test DialPlani DialPlan1 Use 601 to
17. iS a Provider Type F Inbound Control G taerded Analog Trunk l Analog Port 8 Advanced Custom Trunk T Analog Port 9 Status gag F Analoq Port 10 Network Settings Save Cancel Add Outbound Routers In Outbound Routers gt add a Dial rule as below Dial Rules Activate Changes Logout Outbound Routes Ex Delete 1 digits from the front and prepend 256 before dialing List of DialPlans e Trunks Outbound Routes List of Dial Rules i K Rule Name Call_PSTN maag Place this call through Ports 1 2 v Failover None PIN Set Dialing Rules 1f the number begins with 9 and followed by M more than 3 digits define a custom pattern Delete 1 digits from the front and auto add digit before dialing We have now added a Dial rule OUT_PSTN in the DialPlan1 As we can see from the dialing rule of OUT PSTN all numbers start with 9 will be cut the first digit 9 and sent to PSTN port1 or ports Choose Dial Plan for extensions On the User page edit the extensions to choose DialPlan1 V1 2 Editor Yu 7 lan 2011 47 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 ZOD ZX100 Series IP PBX Activate Changes Logout E g VM Password Voicemail Extension Configuration Password for this user Ex Basic 1 COS extensions G Salting Extensions
18. this format Windows XP ca ssh 2020 22 192 168 1235 l a l l that you enter a valid P httpl BU 87 BU 192 168 1 29 fZ Address you may need to establish a static IP address http 80930 60 192 168 1 209 with your SP in order to i o i l i i property run an internet se G Oo 192 168 1 21 For added securiy Tax2 a569 4569 iesila A More Step 2 Set up the Provider Host in ZX100 B Set up the service provider and calling rule in ZX100 B to make it register to ZX100 A This method is almost the same as above EXCEPT you need to use the 210 11 25 127 as the service provider instead of 192 168 1 21 Step 3 Set port forwarding in the router for ZX100 B Use the same method as Step 1 do port forwarding in router B for ZX100 B as above Setp4 Link two ZX100 and make calls Accordingly set the 601 users in ZX100 A and 801 users in ZX100 B and build the correct dial rules as above you can make calls between two the ZX100 IP PBX Noted You can also apply a DDNS to get one fixed domain for both ZX100 IP PBX and connect to each other rather than use the Port Forwarding in the router 11 9 How to resolve problems about hearing only on one side lf your IPPBX behind the Router you should build a IP Address Map to resolve this problem as follow Management gt Show Advanced Options gt Global SIP Settings Global SIP Settings gt NAT Support V1 2 Editor Yu 7 Jan 2011
19. voice mail is established in the User Extension section of the GUI You can configure the voicemail through this page V1 2 Editor Yu 7 lan 2011 19 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZOD ZX100 Series IP PBX 7 2 1 General Settings Activate Changes Logout Voicemail Configuration Move the mouse over to a field to see tooltips Basic lt c General SMTP Settings Email Settings Inbound Control Advanced VoiceMail Reference Options E l x Extension for checking messages 600 Voicemail Max greeting seconds 60 Direct to Voicemail z Call Parking Voice Message Options Message Format WAV 16 bit v een Paging and Intercom Max message time 5 minutes Min message time No minimum v Time Based Rules Network Settings Say message Caller ID Say message duration Play envelope Allow users to review HET TZ 9 Z al eg demark 7ycoo In Ria red Standard configuration information is also present allowing you to confirm the extension used to check messages as well as general parameters such as the following Extension for Checking Messages This option defines the extension which Users call in order to access their voicemail account Max greeting Seconds With this option you specify the maximum amount of time available to record your voicemail greeting Attach recordings to e mail Enable Disable send recording file to you email by attachment Dial
20. 100 9999 LAN port IP address http 192 168 10 100 9999 Web GUI username admin Web GUI password admin So YS 3 5 Default Feature Key 1 Press 11 Playback the IP Address of WAN port 2 Press 12 Playback the IP Address of LAN port 3 Press 600 Get into the Voicemail Box 4 Press 900 Get into the Meeting 5 Press Blind Transfer 6 Press 2 Attended Transfer 7 Press Disconnect Call V1 2 Editor Yu 7 Jan 2011 7 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX ZX100 Series IP PBX Chapter4 Login in Home Page After connecting the IP PBX to the local area network Launch the web browser on a computer which is in this local area network Enter the IP address for the system WAN port IP address http 192 168 1 100 9999 LAN port IP address http 192 168 10 100 9999 The start web page will appear like this Username Password Please login Enter Username and password default username is admin password is admin then click login Once the login is successful the home page will be display Noted you have to add a network segment same with the WAN ports if your PC is not at 192 168 1 XXX ZX CD Activate Changes Logout Move the mouse over to a Home Home field to see tooltips System Info Inbound Control Ne a Network LAN IP 192 168 110 195 Network Settings Storage Flash Total 143G Used 3 9G Ext Disk Total N A Used N
21. 59 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX NAT Support Extern Ip Extern Host Extern Refresh Local Network Address NAT mode ka Allow RTP Reinvite ka 6 Extern IP Replace with your external IP address this your public IP or domain Extern Host Replace with your external IP address this your public IP or domain Extern Refresh Set time for fresh default 10 Local Network Address Replace with your local network address and mask NAT mode If your IPPBX behind the Router set default yes V1 2 Editor Yu 7 Jan 2011 60 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX Chapter12 How to use Skype account in ZX100 12 1 Register for Skype Manager 1 Visit skype com business and click Skype Manager F etc R a b laba ma T ian Ba 1 Se l Skype Manager 2 Complete the on screen instructions to register for Skype Manager You can either use your existing personal account or create a new one specifically for your Skype Manager 7 Please bear in mind that the account you use to register will be used to administer products and credit throughout your business We therefore recommend that you create a new Skype account using your business name 12 2 Create a SIP Profile and buy a Channel Subscription Note You need to be signed into Skype Manager to access the Skype for SIP settin
22. 801 Useri N W a gt S 802 User2 Extension 801 803 User3 outbo 804 User4 Name ser 805 User5 Password 801 Inbound Control 806 User6 807 User7 Caller ID 801 809 User9 VM Password 801 811 User11 E mail Network Settings 812 Useri2 814 User14 Dial Plan DialPlan1 m 815 User15 816 User16 gt DialPlani 817 User17 Advance Options 818 User18 819 User19 I Voicemail F Can Reinvite 820 User20 821 User21 M SIP LAX 822 User22 E 823 User23 M Call Waiting M 3 Way Calling 824 User24 2 A m 825 User25 Iai dozen Porton 826 User26 Delete VMail DTMFMode RFC2833 827 User27 828 User28 Codecs Configure allow alaw ulaw g729 After we have done above in the extension we can dial 9 local number to dial out via PSTN line 11 4 2 Make call via VoIP trunk Via the voip trunking we can dial call via the voip service to reduce our cost when making international calls VoIP Service Provider Connect to E1 PSTN from E1 FXO channels X lite extension 801 X lite extemsion 802 IP 192 168 1 81 IP 192 168 1 82 amr LAN Local Area Network router ZX100 192 168 1 100 Evtensionst03 Extension 804 IP 192 168 1 83 IP 192 168 1 84 Add VoIP service provider Trunk gt Add a Trunk Add a Custom Trunk V1 2 Editor Yu 7 lan 2011 48 Fax 44 0 1245 808299 ZID ZX100 Series IP PBX
23. GOD ZX100 Series IP PBX Chapter10 System Management 10 1Time Settings Activate Changes Logout Home a R Dan Time Settings Inbound Control lt Move the mouse over to a Time Settings field to see tooltips NTP C Manual Time Set Advanced NTP Server pool ntp org dalan DENNIS Time Zone GMT 08 00 Beijing Hong Kong Urumqi X System Time Settings Management Update 10 1 1 NTP Settings C NTP C Manual Time Set NTP Server pool ntp org Time Zone GMT 08 00 Beijing Hong Kong Urumgi NTP Server Specify the NTP server that you wish to use You may type either the domain name or the IP address of the server and it may be either remote or local The default server is pool ntp org Be aware that the PBX needs to be able to access a NTP server in order to function properly Time Zone Select your time zone so that the system will set time base on the time zone 10 1 2 Manual Time Settings NTP Y Manual Time Set Year Ur eg 2010 Month MM eg 05 Day DD eg 08 Hour HH eq 09 Minute MM eq 30 Synchronize current PC time Synchronize current PC time Click the button the current PC time synchronization V1 2 Editor Yu 7 Jan 2011 39 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 10 2 Management Activate Changes Logout asser Ee Basic Move the mouse over toa Management fi
24. IP 805 User5 oe SIP 802 User2 SIP 806 User6 s SIP 803 User3 5IP 807 User7 ANG TOURS SIP 804 User4 SIP 808 User8 gt SIP 810 User10 System oe System Ring Group Members Available Channels Extension for this ring group Option Ring each all for these many seconds 20 jm If not answered Goto an Extension Goto an Extension Voicemail Goto a RingGroup Goto an IVR menu C HangUp IVR working time v Example Name the ring group tech Choose the group members whose extensions are 801 802 803 804 V1 2 Editor Yu 7 lan 2011 51 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX if no answered choose goto IVR working time Click Save button Set IVR IVR IVR Basic IVR Menu IVR working time IVR closed time Inbound Control d Inbound Routes IVR IVR Prompts Ring Groups Advanced Status System f New f Delete Select IVR working time Set welcome massage is Welcome Set keypress Events Dial 0 go to extension 805 Dial 1 go to extension 806 Dial 2 go to ringgroup tech Click Save button IVR IVR Menu Inbound Control IVR working time IVR closed time IVR f New Jf delete Then set IVR closed time V1 2 Editor Yu 7 Jan 2011 Activate Changes Logout Move the m
25. P for the IP Filter Source Port Set Source Port for the IP Filter Destination IP Set Destination IP for the IP Filter Destination Port Set Destination Port for the IP Filter Interface Select Interface for the IP Filter Protocol Select Protocol for the IP Filter Direction Select Direction for the IP Filter Action Select Action for the IP Filter 6 Availability Select Action for the IP Filter 9 3 DDNS amp VPN 9 2 1 DDNS Settings Activate Changes Logout sews NAT Map IP Filter DDNS amp VPN Move the mouse over to a DDNS Settings field to see tooltips DDNS VPN Dyndns org DDNS DDNS Enable P Username Password Domain On this page you can set DDNS reference Notice Now it only supports Dyndns org server More other servers you can customize based on your requirement V1 2 Editor Yu 7 Jan 2011 37 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZK ZX100 Series IP PBX 9 2 2 VPN Settings Activate Changes Logout VPN Settings eve the mouse over toa ield to see tooltips DDNS VPN Inbound Control Network Settings VPN Enable I DDNS amp VPN Password ea 5 On this page you can set VPN reference Notice Now it only supports N2N VPN More other VPN you can customize based on your requirement V1 2 Editor Yu 7 lan 2011 38 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 yan
26. Trunkname Specify a trunk name if you want to refer to the service provider definition as something other than specified in Comment V1 2 Editor Yu 7 Jan 2011 12 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX ZX100 Series IP PBX Insecure This option specifies how connects to a service provider host should be handled Valid options are very yes no invite port Default is very Port The register request is sent through the port Default is SIP 5060 IAX 4569 6 Caller ID The caller ID will be set to the value specified in this field Fromdomain Sets default from domain in SIP messages when acting as a SIP client Fromuser Sets default from user in SIP messages when acting as a SIP client Contact Specifies a primary extension for call routing 5 3 Outbound Routers The Dial Rules tab on the left toolbar allows you to use basic pattern matching to differentiate outbound calls and route them accordingly create different DialPlan Outbound Routes Pickup Group Select your pickup group Basic S 5 CCE oi m Trunks Outbound Routes Inbound Control List of Dial Rules saus A Dial Rule is not defined z Please click on the Add a Dial Rule button Network Settings to add a Dial Rule Click on Add a Dial Rule to define a new DialPlan The following dialog will be displayed V1 2 Editor Yu 7 lan 2011 13 VolPon www voipon co uk sales voipon co u
27. alog Trunk Select the Analog radio button to define the analog ports you have access to as a service provider This will give you the ability to place calls through the IP PBX utilizing analog lines The analog ports available will be displayed when you select this option Choose one or more analog ports by selecting their associated checkbox You will not be able to create an analog service provider if you do not have any analog ports available Custom Trunk The Custom VoIP option allows you to create a custom VoIP definition To create the custom VoIP provider definition you will need to complete the following Description Provider Type Protocol SIP Analog Trunk DialPlan default Custom Trunk Register I Peer Host Without Authentication Username Password Description The description should be used as the name of the custom VoIP definition Protocol Specify either a IAX or SIP protocol DialPlan Select a DialPlan for this trunk Register Enable Disable server register Registering is not required for all providers 6 Host The IP address of your service provider V1 2 Editor Yu 7 Jan 2011 11 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZOD ZX100 Series IP PBX Username The user name associated with your provider account Password The password associated with your provider account Without Authentication if you connect to Voip server without Authenti
28. annel the extension 801 will ring ZYCOO 11 6 How to Set an incoming call to IVR based time rule Add record a custom voice Record gt Record a new voice ZX CD Activate Changes Logout IVR Prompts Record Voices For Custom IVR Extension used for recording Select a device E F through which this voice menu List of Recorded voices will be recorded Inbound Control TEET z Pre S No hias ation Inbound Routes i Record a new Voice X j IVR Prompts File Name welcome Extension used for recording EESE v Network Settings Record a new voice Set the record name is Welcome V1 2 Editor Yu 7 Jan 2011 50 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX Choose a extension used for recording here we use EXT 801 Click Record button Then the extension 801 will ring Pick up the phone record Welcome message Then hangup and finish the record Use the same way to record Closing message Activate Changes Logout IVR Prompts Record Voices For Custom IVR E oe toa Basic List of Recorded voices Inbound Control ENo Mame Options 1 closed gsm Record Again Play IVR 2 welcome gsm Record Again Play IVR Prompts Inbound Routes Add a Ring Group Ring Group gt New Ring Group j Goto an IVR menu Select Ring Groups goto an IVR menu if the Inbound Control Add Ring Group x SIP 801 Useri S
29. at 8XX Extensions under ZX100 A can make calls to extension under ZX100 B use format 8XX 6 Extensions under ZX100 B can make calls to extension underZX100 A use format 6XX ot oS ly Step 1 Set up a peer 699 in ZX100 A In the page Trunks gt Add a Trunk Add Trunk x Peer Name ZS 1 00H Provider Type Protocol IAX lt L Analog Trunk DialPlan default C Custom Trunk Host dynamic Y Peer Without Authentication Username 699 Password 666 Peer Name ZX100B Peer Username 699 Account of this Peer Password 699 IAX2 Log on password Advance Options Select IAX protocol Step 2 Set up an IAX trunk in ZX100 B to link to ZX100 A via this ZX100B Peer V1 2 Editor Yu 7 lan 2011 55 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX In the page Trunks gt Add a Trunk Description Call ZY 100A Provider Type Protocol LAX L Analog Trunk DialPlan default f Custom Trunk Register 2 7 i r Peer Host 192 168 1 100 Without Authentication Username 699 Password es Step 3 Set Dial Rule in ZX100 B all calls start with 6 will be sent to ZX100 A In the page Outbound Routers gt Add a Dial Rule Rule Name Call_7X100A Place this call through Custom Call_7X100A Failover None ka PIN Set I Dialing Rules If the number begins with 6 and followed by more than 1 digits define a custom pattern Delete U digits
30. cation pls selected this Peer The Peer option allows you to create a custom VoIP Peer Add Trunk x Peer Name Provider Type Protocol SIP Analog Trunk DialPlan default C E1 Trunk Host dynamic C VoIP Trunk NAT 2 Y Peer Ki Without Authentication Username Password Peer Name Defines a peer name for this peer Protocol Specify either a IAX or SIP protocol 6 DialPlan Select a DialPlan for this peer 6 Host dynamic hostname IP Address NAT Disable Enable the NAT function Without Authentication if you connect to the PBX without Authentication pls selected Username Defines the peer username Password Defines the peer password Once you have added a VoIP Trunk it will appear on the list of Trunk on the Trunk page There is an Options drop down list associated with each Trunk listing The Options drop down list allows you to edit or delete the Trunk definition as well as further refine the definition by choosing several advance options Select either Codecs or Advanced to further refine the definition Edit Edit you select the trunk Codecs Codecs provide the ability for your voice to be converted to a digital signal and transmitted across the internet Advanced The following advanced options are available to further refine your trunk Advanced Settings trunkname insecure very port 5060 caller ID fromdomain 192 168 1 100 fromuser test contact quality yes
31. d an Incoming Rule Select Route All Unmatched incoming calls From provider Ports 1 2 3 4 5 6 To extension incoming Time Based Rule ZxXCD Activate Changes Logout Move the mouse over toa field to see tooltips Inbound Routes List of Incoming Call Rules Inbound Control S No Incoming Rule Options Inbound Routes Route all unmatched incoming calls from provider Ports 3 1 2 3 4 5 6 to Incoming Time Based Rule Edit Network Settings Then click Activate Changes Made the change active for the current configuration 11 7 How to link two ZX100 IPPBX in the same network We start from linking two the IP PBX in the same network and then try to expand to different network Below is the structure of how to link two IPPBX in the same LAN V1 2 Editor Yu 7 Jan 2011 54 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX LAN Local Area Network 7 IAX TRUNK ZX100 A ZX100 A IP 192 168 1 100 IP 192 168 1 200 Extension 601 Extension 801 IP 192 168 1 61 IP 192 168 1 81 Register the ZX100 A as an peer in ZX100 B via IAX2 trunk so the extensions in ZX100 A can make calls to ZX100 B s extensions via this special trunk In above structure 1 ZP302A registers toZX100 A as an extension 601 ZP302B registers to ZX100 B as an extension 801 All the extensions under ZX100 Aare in the format 6XX All the extensions under ZX100 B are in the form
32. e message or re record it if you aren t happy with it N NS No WY S V Ln o 5 Q W Activate Changes Logout Move the mouse over toa Voicemail Configuration hub to see tncition Basic General SMTP Settings Email Settings Inbound Control Advanced SMTP Settings Options Smtp server Voicemail Port 25 MV Enable ssmtp Authentication Paging and Intercom Time Based Rules Network Settings Smtp server The IP address or hostname of an SMTP server that your IP PBX may connect to in order to send e mail notifications of your voicemail eg mail yourcompany com Port The port number on which the SMTP server is running generally port 25 SSL TSL Enable use SSL TLS to send secure messages to server Enable SMTP Authentication if your SSMTP server needs Authentication please enable SSMTP Authentication set and configure the follow information Username input username of your email Password input password of your email V1 2 Editor Yu 7 Jan 2011 21 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZIC ZX100 Series IP PBX 7 2 3 Email settings Activate Changes Logout Move the mouse over to a Home Voicemail Configuration field to see tooltips Basic lt s General SMTP Settings Email Settings Inbound Control Advanced Template for Voicemail Emails Options M Attach recordings to e mail Voicemail Sender Name IPPBX
33. e added two calling rules any call start with 9 will be route to PSTN and call starts with O will be route to VoIP V1 2 Editor Yu 7 Jan 2011 49 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 11 5 How to make an incoming call Add an Incoming call ZxCD Activate Changes Logout Move the mouse over toa Inbound Routes field to see tooltips List of Incoming Call Rules Inbound Control S No Incoming Rule Options Inbound Routes 1 Route all unmatched incoming calls from provider Ports 1 2 3 4 5 6 to working time IVR Menu IVR Prompts Route All Unmatched incoming calls from Trunk Ports 1 2 3 4 5 6 7 Network Settings Destination working time IVR Menu 810 User10 811 Userii 812 Useri2 813 User13 814 Useri4 815 Useri5 816 User16 817 User17 818 User18 819 Useri9 820 User20 821 User21 822 User22 823 User23 824 User24 825 User25 826 User26 827 User27 828 User28 829 User29 830 User30 831 aaa 8000 User0 9000 New User 600 Check Voicemail 900 Conference Room working time IVR Menu Select Route All Unmatched incoming calls From provider Port 1 2 3 4 5 6 To extension 801 User1 here you can select a extension a IVR or others Then if there is incoming call from Port 1 2 3 4 5 6 ch
34. e at all times because it serves as the main disconnecting device Do not drop knock or shake it Rough handling can break internal circuit boards Do not install the device in places where there is direct sunlight Also do not place the device on carpets or cushions It may cause fire or breakdown Avoid exposing the device to high temperature below 10 C or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling to the device could damage it Consult your authorized dealer for help or else it may cause fire electric shock or breakdown Do not use harsh chemicals cleaning solvents or strong detergents to clean it Wipe it with soft cloth that has been slightly dampened in a mild soap and water solution When lightning do not touch power plug or phone line it may cause an electric shock Do not install this device in an ill ventilated place You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents V1 2 Editor Yu 7 Jan 2011 4 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX Chapter3 2ZX100 Specification 3 1 Model ZYCOO ZX100 Series IPPBX product line include ZX100 16 ZX100 E1 so far since they have almost the same software and structure so we
35. eld to see tooltips Change Password Inbound Control Advanced Enter New Password Status Retype New Password Network Settings ETA ADDI System Time Settings Management Update Set Voice Language Chinese v Show Advanced Options Set Language Change Password On this page you can change the administrator password Default password admin Set Language Set the system language voice And you can also set the advanced options about SIP and Zap protocol in the Show Advanced Options list that is useful when you set connect two ippbx in different network 10 3 Backup Backup Successfull Activate Changes Logout S Take a backup Click this Backup Restore Configurations button fo make a nowhere l S that use backup all current List of Configuration Backups configuration Inbound Control S No Name Date Options 1 20100831 Aug 31 2010 Network Settings Time Settings Management Backup Update On this page clicking the Take a Backup button you can backup once configuration V1 2 Editor Yu 7 Jan 2011 40 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 10 4 Upgrade Activate Changes Logout ZxCOD Move the mouse over to a agg field to see tooltips Upgrade System Package Inbound Control piacia eit Network Settings Update 7 Upload IVR Prompts Enter The Sound File Name gsm N
36. er9 Network Settings 9 1 Network and Country On this page you can set WAN LAN interface information and the country of Tone Zone 9 1 1 WAN Port Settings Activate Changes Logout Network amp Country Settings Save Save the settings Basic Basic O WAN Port Settings LAN Port Settings Country Settings Inbound Control WAN Port Sop Status dickens E Network Settings Username cd85335361 Network amp Country Password leececcecccce Subnet mark 255 255 255 255 221 237 64 1 DNS 61 139 2 69 P Assign you can select STATIC DHCP and PPPoE three mode 9 1 2 LAN Port Settings Activate Changes Logout x IP address Use this field to Network amp Country Settings set a static IP address on this l l device s LAN port WAN Port Settings LAN Port Settings Country Settings Lan Port Soap stats IP address 192 168 10 195 Subnet mask 255 255 255 0 Network amp Country Set the LAN Port IP Address and Subnet mask V1 2 Editor Yu 7 lan 2011 32 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 9 1 2 Country Settings Activate Changes Logout s Cancel Reset to previously Network amp Country Settings saved settings Basic z S 2 WAN Port Settings LAN Port Settings Country Settings Inbound Control Advanced Country settings Status Tone Zone CN China Network Settings Network amp Country Cancel Tone Zone S
37. et your Country and use the Country Tone 9 2 Route 9 2 1 Route Settings Activate Changes Logout Route Settings Music Select a music for music on ringback you can Route Settings Static Routing Routing Table Music on Hold page Inbound Control n Status Saus Route Enable Iv Network Settings NAT Enable Is Route Route Enable Enable Disable Route function NAT Enable Enable Disable NAT Function V1 2 Editor Yu 7 lan 2011 33 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZIC ZX100 Series IP PBX 9 2 2 Static Routing Activate Changes Logout Static Routing Move the mouse over to a field to see tooltips Route Settings Static Routing Routing Table Inbound Control List of Static Routing Add Static Routing S NoDestination IP Netmask Gateway Interface Status Options Network Settings 1 192 168 20 0 255 255 255 0 192 168 20 1 ethO yes Route 6 List of Static Routing Static Routing are listed in the table Add Static Routing Crate a New Static Routing Static Routing Settings x Destination IP 192 168 20 0 Netmask 255 255 259 0 Gateway 192 168 20 1 Interface etho lt Availability Yes Destination IP Set Destination IP for the Static Routing Netmask Set Net Mask for the Static Routing Gateway Set Gateway for the Static Routing Interface Set Interface for the Static Routing Availability Set Status for the Static Routin
38. g V1 2 Editor Yu 7 Jan 2011 34 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 9 2 3 Routing Table Activate Changes Logout Routing Table Route Settings Static Routing Routing Table Inbound Control Kernel IP routing table Status o Destination Gateway Genmask Flags Metric Ref Use Iface 192 168 1 0 0 0 0 0 PAE EE A E E EN U 9 0 0 eth0 192 168 10 0 0 0 0 0 PAD Eee kee 22 U 0 0 0 ethi 169 254 0 0 0 0 0 0 255 255 0 0 U 1002 0 0 etho 169 254 0 0 0 0 0 0 Ta 30 U 1003 0 O ethi Route 0 0 0 0 192 168 1 1 0 0 0 0 UG 0 0 0 etho This page will display the current routing table 9 4 NAT Map i B Activate Changes Logout enaa Neid ents n List of NAT Map A NAT Map is not defined Please click on the Add NAT Map button to add a NAT Map NAT Map List of NAT Map NAT Map are listed in the table Add NAT Map Crate a New NAT Map V1 2 Editor Yu 7 lan 2011 35 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX NAT Map Settings x Outside Port Destination IF Destination Port Frotocol k Availability ka XX or XX XX Outside Port Destination IP Destination Port Protocol Availability 9 5 IP Filter Set Outside Port for the NAT Map Set Destination IP for the NAT Map Set Destination Port for the NAT Map Set Protocol for the NAT Map Set Status for the NAT Ma
39. ging and Intercom Monitor Network Settings List of Monitoring Extension Monitoring extensions are listed in the table Add Monitor Create a new Monitor V1 2 Editor Yu 7 lan 2011 28 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 yan GOD ZX100 Series IP PBX Add Monitor x Extension 810 Monitor Time Always Monitor F Start Time 09 00 End Time 17 30 Start Day Mon End Day Fri Monitor Settings Inbound Record M Outbound Record M Extension Select a Monitoring extension Monitoring Time Set always Monitor or select a Monitoring time Monitoring Settings Set inbound record and outbound record 7 11 Time Based Rules Activate Changes Logout Time Based Rules Move the mouse over toa field to see tooltips List of Time Rule Inbound Control SNo He Options T7 mng Rule Name TimeRule Ex July4 Time amp Date Conditions Start Time 09 lt 00 End Time 17 lt S 30 sr Start Day Mon v End pav Fri v Start Date 01 v End Date 31 Sl Start Month January v End Month December v Destination if time matches VoiceMenu working time v Paging and Intercom l S e if time did not match VoiceMenu closed time v Time Based Rules Network Settings On this page Define call routing rules based on date and time V1 2 Editor Yu 7 lan 2011 29 VolPon www voipon co uk sales voipon co uk Tel
40. gs 1 Click Features in the toolbar manager s EH Features ocatons Credit a lt 2 Inthe Features menu on the left click Skype for SIP Click Create a new profile 4 Give your SIP Profile a friendly name so it s easier to remember and click on Next Your Profile s registration details including its username and password are displayed Make a note of these details so that you can set up and configure your PBX De V1 2 Editor Yu 7 lan 2011 61 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX Authentication details Please choose the method of authentication needed for your PBX Registration or IP Authentication SIP Uses 9904500000154459 Password 4j9x7i Ybgqveg Generate anew password Skype for SIP address sip skype com UDP Port 4060 Click Profile settings Click Buy a channel subscription to activate this profile Enter the number of channels you require and click Buy now Channel subscriptions are the amount of concurrent calls you would like to use with your SIP Profile These channels are charged on a monthly basis 9 If you don t want to make outbound calls with Skype for SIP please proceed to step 6 12 3 Allocate Skype Credit to the SIP Profile 1 Click View profile next to the name of the SIP Profile to which you want to allocate credit oT eS 2 Click Set up outgoing call
41. heard x by all This makes it like an banget by all This makes it SIC g Music on hold Music on Ringback Call Parking Follow Me Paging and Intercom Add Paging Group V1 2 Editor Yu 7 Jan 2011 27 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX List of Paging Groups Paging Groups are listed in the table Add Paging Group Create a new Paging Group Add Paging Group x Paging Extension Group Description SIP 801 Useri SIP 605 User SIP 803 Users SIP 804 User4 SIP 805 User5 SIP 806 User SIP 807 User u SIP 808 Users i Paging Group Members Device List Duplex F 6 Paging Extension Set a extension for the Paging Group Group Description Provide a descriptive title for this Page Group Paging Group Members Selected Device s in this Page Device List Select Device s to Page Duplex Paging is typically one way for announcements only Checking this will make the paging duplex allowing all phones in the paging group to be able to talk and be heard by all This makes it like an instant conference 7 10 Monitor Activate Changes Logout SER Move the mouse over to a Monitorning field to see tooltips List of Monitoring Extension S No Extension Record Time Inbound Outbound Options 1 821 Always Disable Enable Corga 2 810 09 00 17 30 mon fri Enable Enable Coura Follow Me Pa
42. ient support N2N DDNS Client support Dyndns org Router setting NAT map IP Filter Codec Negotiation Echo cancelation VAD etc FAX T 38 3 3 Interface amp Panel Here we take ZX100 A16 as the sample to show the interface and the indicators at the back and frond panel 1 Back panel i un N LAM ans i i a ou i i 16 Analog Ports 2 Network Interface RJ45 1 Power Interface DC 110V 240V 1 Power Switch 2 Frond Panel L H E ee S I T E Mark Function Status Description On PWR Power Status On Power Off HDD Disk Stat System working isk Status System Failed Power Button Power On Power Off the system Reset Button a Restart the system System Info po Display the current System info Analog Modules Status FXS FXO channels V1 2 Editor Yu 7 lan 2011 6 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZOD ZX100 Series IP PBX Op o a 3 Hardware CPU ATOM N270 1 6 Ghz x86 CPU RAM 2 GB DDR2 RAM Storage 320G mobile hard disk drive PSU 200W Power Supply with industry standard Dimensions W 465 mm H 44 5 mm D 370 mm Weight 7 0Kg 4 environmental requirements 6 temperature 10 C 45 C Storage temperature 30 C 65 C humidity 10 80 no dew Power AC 100 240V 5 Packing List 2ZX100 IPPBX 1 Power Cable 1 VGA Cable 1 USB Cable 2 3 4 Default configuration WAN port IP address http 192 168 1
43. ime Rule X l Voicemail Rule Name Incoming Ex July4 Time amp Date Conditions Start Time 09 v 00 v EndTime 17 30 lt Start Day Mon v End Day Fi Call parking Laas ian pe L agra and renn if time did not match VoiceMenu closed time v Time Based Rules Set a Rule Name eg incoming Set the Time amp Date Conditions If time matches go to working time If time not match go to closed time Click the save button saved the configuration Add a Trunk Trunks gt add a Trunk Activate Changes Logout Lines Individual lines of the PBX Ex Analog Port 3 The third analog port of the PBX Trunk List of Trunk S No Add Trunk X ption Trunks 1 Lies I Analog Port 5 tions w Provider Type i Inbound Control E I Analog Port 7 Analog Trunk Analog Port 8 Custom Trunk Daea Port 9 C Network Settings Save Cancel V1 2 Editor Yu 7 lan 2011 53 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX Add an incoming router Inbound routers gt add an incoming rule Activate Changes Logout Move the mouse over to a field to see tooltips Inbound Routes List of Incoming Call Rules Inbound Control S No Incoming Rule Optons minn E EI Pe Ts SS Route All Unmatched incoming calls v from Trunk Ports 1 2 3 4 5 6 X Destination Incoming Time Based Rule v Save Ad
44. ind the Router If your office access the public network with router you can put the IPPBX behind the router You should connect the Wan port of the IPPBX to the Lan ports of the router and you also can connect HUB or Switch to the Lan ports of the IPPBX to let some PC or IP Phone to access the public network ADSL Modem Router ZX100 ZP302 IP Phone 10 1 2 IP PBX behind the Modem If you have the public IP and want the IPPBX access the public network directly without router then you should connect the Wan port of the IPPBX to the public network and connect HUB or Switch to the Lan ports of the IPPBX to let your PC access the public network If you want to access the public network through Modem then you should use the PPPOE function of the IPPBX and let the IPPBX dial up to connect the public network ADSL Modem 2X100 Switch or Hub ZP302 IP Phone V1 2 Editor Yu 7 lan 2011 43 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZICO ZX100 Series IP PBX 11 2 How to log in the IP PBX system After connecting the ippbx to the local area network Launch the web browser on a computer that is in this local area network Enter the IP address for the system default Wan port IP address is http 192 168 1 100 9999 Lan port IP address is http 192 168 10 100 9999 The start web page will appear like this Username Password I Please login Enter Username and pa
45. ister Status 826 Unspecified D 0 UNKNOWN 825 Unspecified D o UNKNOWN 824 Unspecified D 0 UNKNOWN 823 Unspecified D o UNKNOWN 822 Unspecified D 0 UNKNOWN LE 821 Unspecified D 0 UNKNOWN 820 Unspecified D o UNKNOWN 819 Unspecified D 0 UNKNOWN 818 Unspecified D 0 UNKNOWN 817 Unspecified D 0 UNKNOWN 816 Unspecified D O UNKNOWN 815 Unspecified D o UNKNOWN 814 Unspecified D 0 UNKNOWN 813 813 Unspecified D N o UNKNOWN 812 812 Unspecified D N 0 UNKNOWN 811 Unspecified D o UNKNOWN 810 810 Unspecified D o UNKNOWN 809 809 Unspecified D N 0 UNKNOWN 808 Unspecified D 0 UNKNOWN 807 Unspecified D 0 UNKNOWN 806 Unspecified D o UNKNOWN 805 Unspecified D 0 UNKNOWN 804 Unspecified D o UNKNOWN 801 Unspecified D 0 UNKNOWN 29 sip peers Monitored 0 online 29 offline Unmonitored 0 online 0 offline 8 4 System Info In this page it will display nonce system info ZxXCD Activate Changes Logout System Information one the mouse over toa ield to see tooltips General Resources Inbound Control Linux IP PBX 2 6 22 18 Uptime 11 39 17 up 1 day 1 45 1 user Load Average 0 00 0 03 0 00 Firmware version Zycoo System v1 0 1 System Info Network Settings Server Date amp TimeZone Thu Aug 26 11 39 17 SGT 2010 Refresh Hostname voip V1 2 Editor Yu 7 lan 2011 31 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX Chapt
46. k Tel 44 0 1245 808195 Fax 44 0 1245 808299 Yan GOD ZX100 Series IP PBX Outbound Routes Dialing Rules Ex If the R p number begins with 256 and i followed by 7 digits or more List of DialPlans Je nait pE Outbound Routes Inbound Control List of Dial Rules Place this call through Ports 1 2 3 4 lt Failover None X PIN Set Dialing Rules T the number begins with 9 and followed by M more than 2 digits define a custom pattern Delete 1 digits from the front and auto add digit before dialing Ea eI A DialPlan is comprised of the following items 6 Rule Name Set a rule name Place this call through Select a Trunk through which the call should be made Failover Select a trunk Failover PIN Set Set a password when you dial base the Dial rule Dialing Rules The Dialing Rule gives you the ability to use basic pattern matching to differentiate calls and route them accordingly For instance if a number begins with 9256 followed by 7 or more digits that would define a call within the state of Alabama If a call began with 9 followed by 7 digits it would be a local call that probably didn t require a long distance charge Instead of adding a rule for every extension or phone number you call specify the pattern in this rule similar to the example Define a custom pattern Seta custom pattern by yourself Custom Pattern G YYY define a Basic Pattern Z Any digit from 1 to 2 N Any digit f
47. kdunsssendaiccensiutisebsuvidanriundbeahaduxseeNatennsolss 15 Oe PY FR Prt Saas tiga tensteap TA 16 Ae RU HII E tees 17 Chapter7 Advanced Configuration cccccssssecccessseeeceeseeescenseesseenseeseeseessonneees 19 FM ONG ease ccs onsets oct whedon sorte sash ests lenis ere ocean E pauess sake sueaesiuonseucac E 19 TD VONCS IAM EEEE E E aac aaaseqsseuc E E E 3905959932989 TTET 19 p D ETT E a T E E E E A A 20 TAOMI P Se o E 21 Teo STE rT 22 TLO TNS a A E A E 22 TEN 6 Tl E RA E EA E A EEO EA A E AA E EE 23 TD Msi ON RINI DICE secr 24 To E e TTT 24 TF TONS SU Ss aaa a crtennanannscoscaatasoranans dats sateen snamupaotsamiaaianstangaatotetyeasoussanovansserasan siGeatanccoteee 25 De Oy T 26 J79 Pasme and T L e secarei E 27 PAO TG MMOL a E E E E E E 28 TACUO ASCO h TTT 29 Chapter8 Status Display sssssss sss ss sss ss sese eenn 30 5 RST d E scree E tee ches cece A E E A E EA 30 EE UEO a sain ace eee ceeu vss van usiash ts E E E E vos ceeuvonuriesuegeate 30 B ANC GIS GCE SAU E E E E A E E E E T E T TT 31 OV SCTE INO ac acezencncuaseuerenesensaececaneeonecen sc E E E E E E 31 ChapterS Network SCuinG LC 32 V1 2 Editor Yu 7 Jan 2011 1 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX OD ZX100 Series IP PBX 05 Network and s 32 C WAIN TO CN T 32 TE LANP E E A E 32 TEZ R OT N aaea EEEE E E EE EEEE EAE E EE 33 OZ ES UI i EEEE TE AT A TE AT A TE A AT I I E eae ieee aceee ae
48. link two IPPBX in different network sese eee eee eee 57 11 9 How to resolve problems about hearing only on one Side ccsseeeeeseeeeeeeeeeeeeeeeeeeeaes 59 Chapter12 How to use Skype account in ZX100 sss s sse ss esse e eee ennenen eee 61 12 1 Register for Skype Manager eee eee 61 12 2 Create a SIP Profile and buy a Channel Subscription sss sese sese 61 12 3 Allocate Skype Credit to the SIP Na 62 12 4 Configure your Skype for SIP certified PBX for outbound calls sss sese 63 RRR P CM OU COU E H 64 12 6 Configure your Skype for SIP certified PBX for inbound calling sss sese 64 12 7 Set up a business account to test inbound calls from people with Skype c eee 64 12 8 Make a test inbound call from Skype eeeecccssseceececeeeeeeeeeeeeeaaaaeeseeseeseeeeeeeeeeeeeeeeaags 65 12 9 Assign an Online Number to receive calls from landlines and mobile phones 65 12 10 Make a test inbound call from a landline or mobile phone ccccccceeeeeeeeeeeeeees 65 V1 2 Editor Yu 7 Jan 2011 2 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX Chapter1 Brief Introduction Thank you for your purchasing the ZX100 series of IP PBX with powerful network function such as NAT map router VPN Firewall DDNS etc The all in one ZX100 IP PBX can not only provide the traditional basic PBX features call hold call forwarding call waiting
49. n your router so all the packets received on the router WAN port 210 11 25 127 4569 will be forwarded to the ZX100 A 192 168 1 21 4569 Below is the setting page in a linksys router V1 2 Editor Yu 7 lan 2011 58 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZC ZX100 Series IP PBX Applications A pplicali rs Administration Status amp Gaming Setup Security Port Range Forwarding l Fort Triggering l UPnP Forwarding UPnP Forwarding UPnP Forwarding Application Ext Port Int Port IP Address Enabled UPnP Forwarding can be us to set up public services on FTP 21 G Oo 21 192 168 ilo E your network When users l l the internet make certain Telnet 23 22 18916610 LI requests on your network t Router can forward those SMTP 25 25 192 168 1 0 L requests to computers equip l l l l to handle the requests If fo DNS 53 Oo 53 192 168 10 E example you set the port number 80 HTTP to be TETE 69 64 192 168 forwarded to F Address Q 192168140 C 192 168 1 2 then all HTTP l i a l requests from outside users finger 79 79 195216810 O be forwarded to 192 1681 i is recommended that the HTTP g Bo 192 168 1 199 computer use static IP address POP 110 110 192 168 1 0 O NNTP 119 119 19216810 O establish a Web server or PFPE a server via an P Gateway ky SNIME 161 161 182 165 1 J U LI
50. om pattern Delete 2 digits from the front and auto add digit before dialing EX i 12 5 Make an outbound call After we have done above in the extension we can dial 00 Country Code City Area Code local number to dial out via skype line For example Dial number 00862885337096 will contact our company 12 6 Configure your Skype for SIP certified PBX for inbound calling Inbound Routing of our IPPBX Route All Unmatched incoming calls from Trunk Custom skype Destination working time IVR Menu Save 12 7 Set up a business account to test inbound calls from people with Skype 1 Create a new business account in Skype Manager For more information on creating a new business account please see the Skype Manager User Guide 2 Click View profile next to the name of the SIP Profile to which you want to add the business account 3 Click Add a number or business account 4 Inthe Add business account tab enter the newly created business V1 2 Editor Yu 7 Jan 2011 64 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX Caller ID Set up Caller ID Incoming calls Add a number or business account x You can receive incoming calls on your SIP Profile via Skype Online Numbers and via Skype business accounts When someone calls your Online Number or contacts your business account on Skype the calls get forwarded to your SIP Profile Add
51. on from the drop down list to choose how the calls will be routed You can select from All Unmatched Calls or Calls which Match 6 From Provider Select from the list of providers which you previously configuration To Extension The previously configuration extension which should receive the Call 6 2 IVR Interactive Voice Response Through the web page you can create Interactive Voice Response IVR IVR are designed to allow for more efficient routing of calls from incoming callers V1 2 Editor Yu 7 Jan 2011 15 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 2y Activate Changes Logout Home IVR Move the mouse over to a field to see tooltips IVR Menu IVR Setting Inbound Control IVR working time S IVR closed time Name working time Extension 2005 Welcome Massage IVR Please Select welcome lt M Dial other Extensions one 1 Disabled S a 4 Disabled x 3 5 Disabled S 6 Disabled 7 Disabled X E 8 Disabled x 9 Disabled i os SS ETA concer Voice menus are constructed depending on your needs Just like your business you need to create the solution best suited to your customers Name Set a IVR name 6 Extension Set a IVR connect number Welcome Massage Select a welcome massage voice from record Dial other Extensions Enable Disable allow dial other extensions 6 3 IVR Prompts
52. onfiguration of the conference room and standard features is very straightforward V1 2 Editor Yu 7 lan 2011 22 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX The conference room use default extension 900 but you can always change it to any extension number you want After establishing the extension for the room you need to specify the password settings for the conference Assign the PIN Code used by participants to enter the conference as well as the Administrator PIN Code used by the moderator of the conference to open the conference room 7 4 Music On Hold Activate Changes Logout Music on Hold Move the mouse over to a field to see tooltips Inbound Control gt Music musici v Music on hold Enter The Music File Name gsm Music on Ringback Note Please use gsm format voice file Call Parking TFTP Server IP address DISA a E Select Music directory musici v Follow Me Paging and Intercom Ey Time Based Rules Network Settings 6 List of Music On Hold Display Music On Hold class list 6 Class Set Music On Hold class name Music Select music you can replace music file through the update page Enter The Music File Name Set you want upgrade music file name IFIP Server IP address Set the TFTP server IP Select Music directory Select directory that you want saved music file V1 2 Editor Yu 7 lan 2011 23 VolPon www voi
53. ote Please use gsm format voice file Update TFTP Server IP address Upload Backup File Enter The Backup File Name Note Don t change the backup file name TFTP Server IP address Upload In this page you can upgrade system package Enter The Package Name Set system package name TFTP Server IP address Set TFTP server IP Unzip the file you download you will get a TF TP server and an upgrading packet titpd32 exe X 100 v1 0 lt p 2010 7 8 11 53 0 Ti 88 0 KB 7 87 MB Run the TFTP server you will see below Curent Directoy Daz UU Update Server intertace 192 168 171 Show Dir Tip Server Tip Client Syslog server Current Action Listening on port 69 Settings Enter the configuration page then upgrading page V1 2 Editor Yu 7 lan 2011 41 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZOD ZX100 Series IP PBX Enter The Package Name hereby it s 24100 v1 0 192 1 68 1 71 Enter TFTP Server IP address hereby it s After done click Update to update then the system will reboot automatically Note the upgrading will set your system as default please make backup before you do it V1 2 Editor Yu 7 Jan 2011 42 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX Chapter11 Operating Instruction 11 1 How to link the ZX100 IP PBX to the interwork 10 1 1 IP PBX beh
54. ouse over to a field to see tooltips IVR Setting Name working time Extension Welcome Massage Please Select welcome v M Dial other Extensions Keypress Events Action l Goto Extension v Key 80 i v 602 7 tech v oO Goto Extension v Disabled Disabled Disabled Disabled Disabled Disabled Disabled r OONO UNG 44 4 4 40 64 Ba fe Activate Changes Logout Move the mouse over toa field to see tooltips IVR Setting Name closed time Extension Welcome Massage Please Select closed v T Dial other Extensions Keypress Events Key Action O Goto Extension v 801 v a 1i Disabled X 2 Disabled X 3 Disabled 4 Disabled E 5 Disabled X 6 Disabled X 7 Disabled X 8 Disabled 9 Disabled X r ot 1 52 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX Set welcome massage is Closing Add a Time Rule Time Based Rules gt New Time Rule Activate Changes Logout Time Based Rules Move the mouse over to a field to see tooltips Start Date 01 v End Date 31 v Call Parking Start Month January v End Month December v Destination DISA Follow Me if time matches VoiceMenu working time lt Paging and Intercom List of Ring Groups S No RuleName Options g y Edit T
55. p V1 2 Editor Yu 7 lan 2011 18 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 yan GOD ZX100 Series IP PBX Chapter Advanced Configuration 7 1 Options Activate Changes Logout A Move the mouse over to a Options field to see tooltips Basic Local Extension Settings Inbound Control Local Extensions are Varying Advanced Options Operator Extension Global Ring Time Set 15 seconds Voicemail Enable Music On Ringback I l Allow analog phones to be assigned to multiple extensions Con Pakina I Allow extensions to be AlphaNumeric SIP IAX users Default Settings for a New User Follow Me Paging and Intercom IZ Voicemail P NAT Time Based Rules M Call Waiting M 3 Way Calling K sip P max Stns ii 1234 VoiceMail Password Delete VMail Ga Local Extensions are Set up the digit of local extensions 6 Operator Extension Set up Operator Extension you can dial 0 go to the extension at any time Global Ring Time Set Set default each extension ring time Music On Ringback Enable Disable the Music On Ringback function Default Settings for a New User Set up the Default Settings for a New User when You create a new extension will use the configuration 7 2 Voice Mail The ZX100 provides Voice mail for its end users as an optional feature End users can retrieve their voice mails and change their password The relationship between the extension and the
56. p ZCO Activate Changes Logout IP Filter List of IP Filter Inbound Control S No Source IP Port Destination IP Port Direction Protocol Interface Action Status Options 1 0 0 0 070 all _0 0 0 0 0 22 INPUT tcp ppp ACCEPT yes Edit Delete 2 0 0 0 0 0 all _0 0 0 0 0 22 INPUT tcp etho ACCEPT yes Edit Delete 3 0 0 0 0 0 all 0 0 0 0 0 9999 INPUT tcp etho ACCEPT yes Edit Delete E 4 0 0 0 0 0 all 0 0 0 0 0 9999 INPUT tcp ppp ACCEPT yes Edit Delete Network Settings 5 0 0 0 0 0 all 0 0 0 0 0 5060 INPUT udp eth0 ACCEPT yes Edit Delete 6 _0 0 0 0 0 all 0 0 0 0 0 5060 INPUT udp ppp ACCEPT yes Edit Delete 7 0 0 0 0 0 all 0 0 0 0 0 1020 INPUT udp ethO ACCEPT yes Edit Delete 1 10001 opp 8 0 0 0 0 0 all 0 0 0 0 0 1020 INPUT udp ppp ACCEPT yes Edit Delete 1 9 0 0 0 0 0 all 0 0 0 0 0 all INPUT tcp eth1 ACCEPT yes Edit Delete 10 0 0 0 0 0 all _0 0 0 0 0 all INPUT udp eth ACCEPT yes Edit Delete 11 0 0 0 0 0 all 0 0 0 0 0 all INPUT tcp ppp DROP yes Edit Delete List of IP Filter Add IP Filter V1 2 Editor Yu VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 IP Filters are listed in the table Crate a New IP Filter 7 Jan 2011 36 ZCO ZX100 Series IP PBX IP Filter Settings X Source IP Fi Source Port Destination IP Fi Destination Port Interface ka Protocol l s Direction ka Action 7 s Availability M 6 Source IP Set Source I
57. pon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX 7 5 Music On Ringback Activate Changes Logout Move the mouse over to a field to see tooltips Music on Ringback Music On Ringback Reference Inbound Control Music music2 v E ooo EENE Voicemail Conferencing Music on hold Music on Ringback Music Select a music for Music On Ringback Notice You must enable Music On Ringback function In Options Page 7 6 Call Parking Activate Changes Logout Move the mouse over toa field to see tooltips Call Parking Preferences Call Packing Reference Inbound Control Extension to Dial for Parking Calls 700 What extensions to park calls on 701 720 Ex 701 720 Number of seconds a call can be parked for 45 Pickup Extension 8 Pickup Specified Extension 7 Call Parking Disconnect Call Timeout for answer on attended transfer 15 ET ma Network Settings Extension to Dial for Parking Calls Set Call Parking number What extensions to park call on Set the Call Parking get number eg 701 720 Number of seconds a call can be parked for Set the second call time Pickup Extension Set Pickup Extension Pickup Specified Extension Set Pickup Specified Extension 6 Blind Transfer allows unattended or blind transfers It works like this V1 2 Editor Yu 7 Jan 2011 24 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245
58. ptions available The advanced options establish the connections from the listed extension to other systems within the IPPBX system server These advanced options include the following Voicemail The extension support voicemail SIP The extension support SIP protocol IAX The extension support IAX protocol 6 Call Waiting The extension support Call Waiting function 3 Way Calling The extension support 3 Way Calling functions V1 2 Editor Yu 7 Jan 2011 10 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX Pickup Group Select pickup group of the extension 6 Delete VMail If this option is set then voicemails will not be checkable using a Phone Messages will be sent via e mail only Note You need to have an smip server configured for this functionality Video Call Enable Disable Video support function for this extension Codecs Click here you can set the extension s codec default support alaw ulaw and G 729 5 2 Trunk lf you want to make external call you must register with a Trunk in order to connect to the Public Switched Telephone Network PSTN or other VoIP service provider Through the web page you can add a trunk There are three Trunk categories Analog Trunk VoIP Providers Peer Add Trunk x Lines Analog Port 1 Analog Port 3 Analog Port 5 Analog Port 6 Provider Type Y Analog Trunk L Custom Trunk L Peer An
59. re are 30 users in your extensions list as default setting you can add new extensions or remove the existing extensions ZOD cae oe vee s Move the mouse over to a Home Extension Configuration field to see tooltips Basic R S Basic Extensions Extensions Setting Extensions 7 802 Extension 801 804 Name 805 Password 801 806 Inbound Control ae Caller ID status E E mail z 811 l Network Settings 812 Analog Phone None ad 815 S 816 Advance Options 817 iw z RE 818 vV Voicemail F Can Reinvite 819 J 820 MV SIP M LAX aes M Call Waiting M 3 Way Calling 823 MV NAT Pickup Group ha 824 z 825 E Delete VMail DTMFMode RFC2833 v 826 I Video Call mee Codecs Configure allow alaw ulaw g729 Extensions Settings include Extension The extension is assigned to the defined user Name The full name of the individual assigned to this extension Password The password is used to Extension registered VM Password The password is used to access voicemail for the specified Extension E mail Set the user s E mail 6 Caller ID Identifies the Caller ID presented when the listed extension dials out Analog Phone A drop down menu is available to identify the analog phone port which this extension will access Dial Plan You can choice dial plan based on the extensions need this option references the Dial Rules option on the left tool bar There are also several advanced extension o
60. ring group extension all of the phones of the users in the ring group will ring together the call is answered when any one of the users in the group pick up the call You can configure Ring Groups through the web page Activate Changes Logout Goto an Extension Voicemail Select goto an l S extension voicemail if the List of Ring Groups ringroup no answer Inbound Control Sio Ray Group Options Inbound Routes 1 tech Edit Delete Ring Groups Network Settings Ring Groups Define Ring Groups to Dial more than one extension V1 2 Editor Yu 7 lan 2011 17 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX Add Ring Group x Name Strategy Ring all ka SIP 801 Useri a SIP 605 User SIP 803 User3 SIP S804 Userd SIP S05 User5 SIP 806 User SIP S0 7 User SIP 808 User w Ring Group Members Available Channels Extension for this ring group Option Ring each all for these many seconds 20 If not answered L Goto an Extension L Goto an Extension Voicemail L Goto a RingGroup L Goto an IVR menu HangUp Name Set a Ring Group name 6 Strategy There is a drop down list you can choose Ring all or Ring in order Ring Group Members Add Ring Group member from Available channels If the Ring Group no answered you can choose to Goto an Extension Goto an Extension Voicemail Goto a RingGroup Goto an IVR menu HangU
61. rom 2 to 9 X Any digit from Oto 9 Any number of additional digits N Any digit from 2 to 9 Z Any digit from 1 to 9 X Any digit from 0 to 9 Any number of additional digits Example 9ZNXXX mean first number is 9 second number is any digit from 1 to 9 third number is any digit from 2 to 9 and each X is any digit from 0 to 9 The is more Delete This option gives you the opportunity to remove specified digits from the call being dialed and replace them with the digits needed to make the call You can also prepend digits to the beginning V1 2 Editor Yu 7 lan 2011 14 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX Chapter6 Inbound Control 6 1 Inbound Routers Activate Changes Logout Move the mouse over to a field to see tooltips Inbound Routes Basic List of Incoming Call Rules Inbound Control S No Incoming Rule Options Inbound Routes Route all unmatched incoming calls from provider Ports 1 2 3 4 status The same pattern matching logic used for processing outbound calls can also be employed for inbound calls The two defaults define routing based on whether an incoming call matches or doesn t match a pattern you define x Route All Unmatched incoming calls lt from Trunk Ports 1 3 Destination working time IVR Menu ka Cancel There are only a few options you need to configure Route Make a selecti
62. s 3 Enter the amount of Skype Credit you want to allocate to the SIP Profile and click Add credit V1 2 Editor Yu 7 lan 2011 62 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZOD ZX100 Series IP PBX Profile settings e Profile name Profile 5 Calling channels Buy a channel subscription to activate this profile Outgoing calls Set up outgoing calls x Add credit Auto Recharge settings 10 00 Add credit Caller in Setup Caller ID Incoming calls Add a number or business account 4 If you want to enable auto recharging click on the Auto Recharge settings tab enter the recharge amount and the minimum balance required before recharging then click Save changes 12 4 Configure your Skype for SIP certified PBX for outbound calls In the trunk of our IPPBX setting Description skype Provider Type Protocol SIP lt Analog Trunk DialPlan default f Custom Trunk Register F L Peer Host sip skype com Without Authentication Username 9905000001545 Password eeessssssssee Save Outbound setting of our IPPBX V1 2 Editor Yu 7 lan 2011 63 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX x Rule Name Skype Place this call through Custom skype Failover None ka PIN Set T Dialing Rules If the number begins with 00 and followed by I more than 5 digits define a cust
63. setting up and using Skype for SIP please see support skype com or check the skype for sip user guide V1 2 Editor Yu 7 lan 2011 66 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299
64. ssword default username is admin password is admin then click login Once the login is successful the home page will be display Activate Changes Logout Home Home Move the mouse over toa field to see tooltips System Info Inbound Control E r n LAN IP 192 168 10 195 Network Settings Storage i Tota 1436 Used 3 96 Ext Disk Total N A Used N A Analog Chancels 1 2 3 a 5 6 7 9 30 2 i2 AS J4 25 36 FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXS FXS FXS FXS Device Info Zycoo ZX100 IP PBX Model No ZX100 A16 System Version v1 0 1 Run Time 35 min 1 Refresh With the zycoo GUI you can configure extensions conference voicemail Outbound Routers and etc Each page of the GUI has three columns The left column present all the options tab that you can program the system Click the tab to go this kind of option setting page The middle column contains the primary content for each page V1 2 Editor Yu 7 lan 2011 44 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZCO ZX100 Series IP PBX The right column of the user interface contains Tooltips This area provides brief description for any options of the GUI The home page is used for logoff Reboot and Factory Defaults Logout To log out the zycoo GUI 6 Reboot Reboot the ZX100 system Factory Defaults Restore all settings to factory default Activate change Made the change active for the current
65. users the extensions number are 801 830 Set user Extension is 803 Name Password and Caller ID etc Select Dial Plan is DialPlan1 Set Extension 804 as the same way Use a IP Phone based SIP protocol registered with the user Then you can use 803 call 804 successfully 11 4 How to make an outbound call To make an outbound call we need to add a trunk first There are two types of Trunk Analog Ports FXO ports of ZX100 connect to PSTN lines VoIP Trunk SIP or IAX trunk connect to remote SIP IAX server am using ZX100 A16 the port1 4 are configured as FXO ports When a port is configured as FXO port the corresponding LED shows RED When a port is configured as FXS port the corresponding LED shows GREEN 11 4 1 Make call via PSTN trunk You can use the PSTN trunking to make outgoing call via your outsi line The set up is as per below Connect to E1 PSTN from E1 FXO channels ZX100 192 168 1 100 Extension 803 Extension 804 IP 192 168 1 83 IP 192 168 1 84 Add Analog Trunk Trunks gt Add a Trunk V1 2 Editor Yu 7 lan 2011 46 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ZX100 Series IP PBX Activate Changes Logout Trunk Lines Individual lines of the j PBX Ex Analog Port 3 The third analog port of the PBX List of Trunk Extensions tan a S No Add Trunk X ption Trunks 1 lines I Analog Port 5 tions w Outbound Routes T Analog Port 6 miit
66. will use ZX100 A16 as the demo unit on this article moons a o o 1 3 2 System Features ZX100 series of IP PBX is not only the full feature phone system but also a professional router device The all in one ZX100 IP PBX can not only provide the traditional basic PBX features call hold call forwarding call waiting and so on as well as enhanced features such as recording server voice mail server conference server etc In addition it Supports powerful network management such as NAT map router VPN Firewall DDNS etc Up to 80 concurrent calls Above 1000 registers Up to 1000 hours recording can be extended Configuration by Web Built in SIP IAX Server Build in Voice Mail Server Codec G 711 Ulaw G 711 Alaw G 726 G 729 GSM SPEEX SIP IAX Extensions connect with IP Phone Zap Extensions connect with Analog Phone Call Forward Call Hold Call Transfer Call Waiting Caller ID Flexible Dial Plan Ring group Conference Room IVR and Auto attendant Multimedia Music On Hold and Ring Back Call Monitoring Video Call Support DISA setting Call parking Call Paging and intercom Follow me Setting V1 2 Editor Yu 7 Jan 2011 5 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Z ZX100 Series IP PBX Call Logs check and download Support IP Phone with Key function BLF Busy Lamp Field Static DHCP PPPoE network access System backup and store Set system time manually VPN Cl

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