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AV Receiver User Manual

1. 3 Click Apply 31 Exterity SD Receiver Administrator s Guide VLAN configuration 32 The options described in this section allow you to set up 802 1q VLANSs on the internal switch chip on the TriplePlay receiver This section is only relevant to the TriplePlay receiver The page allows you enable the use of 802 1q VLANs and to set VLAN IDs for each port The port Ethernet 0 must be the uplink to the main network and is configured as a VLAN trunk port This means that packets with a VLAN tag are transmitted tagged on this port with the exception of packets on the configured Native VLAN which are transmitted untagged The ports Ethernet 1 and Ethernet 2 are the ports to which additional network devices are attached Outgoing traffic is transmitted untagged on these ports while incoming traffic is tagged with the configured VLAN ID The Host port is the switch port to which the actual receiver is attached i e this is the port on the switch which passes streaming and management traffic to the receiver Like ports 1 and 2 outgoing traffic is transmitted untagged on this port while incoming traffic is tagged with the configured VLAN ID To enable the use of VLANs 1 Check the Enable 802 1Q VLAN Support box 2 Enter the Native VLAN ID This should match the Native Default VLAN ID of the main network 3 Enter VLAN IDs for Ethernet 1 Ethernet 2 and Host as required 4 Click Apply Exterity SD Receiver Administrator s Gu
2. Check video interface setting The wrong TV channel is selected Find the appropriate TV channel for AV input Channel s missing from channels list Network connection faulty See above The head end device s is are not properly connected to the network Ensure the IPTV Manager can communicate with the head end device s and investigate if not The head end devices s is are on a different subnet from the receiver Reconfigure multicast routing on network Groups are configured but the head end and receiver are not in the same group Correct the Groups configuration on the Groups tab Can t connect to channel This channel is not available Either receiver or head end device are not on the network Ensure the IPTV Manager can communicate with the devices and investigate if not Blank screen when changing channel Network port overloaded Ensure that network is multicast enabled 48 Exterity SD Receiver Administrator s Guide Video freezes Network port overloaded Ensure that network is multicast enabled Video continually stutters Network port overloaded Ensure that network is multicast enabled Network stream from TVgateway is bursty Change the traffic smoothing setting Network stream from third party device is bursty Reconfigure receiver network interface for 10 Mbits sec Ethernet configuration m
3. Exterity SD Receiver Administrator s Guide e exterity O building PTV Notices O Exterity Limited 2003 2010 This document contains information that is protected by copyright Reproduction adaptation or translation without prior permission is prohibited except as under the copyright laws Document Reference 1300 0004 0001 Edition 3 1 issue 1 May 2010 Printed in UK Exterity Limited Ridge Way Hillend Industrial Park Dalgety Bay Fife KY11 9JD Scotland UK http www exterity com Products Covered By This Guide e Socket AV Receiver e idaptor IPTV Receiver e idaptor TriplePlay Receiver Trademarks Microsoft Windows and Windows Media Player are U S registered trademarks of Microsoft Corporation Encryptonite is a trademark of SecureMedia Inc The Exterity Building IPTV logo prodaptor avediaServer avediaCentre and isocket are trademarks or registered trademarks of Exterity Ltd All other trademarks are the property of their respective owners All rights reserved Exterity SD Receiver Administrator s Guide Disclaimer The information contained in this document is subject to change without notice EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Exterity Limited shall not be liable for errors contained herein or for incidental or consequenti
4. idaptor Tiple Play RECCIVEN r einar E T O 14 isocket IPTV Receiver ahii e e a R 15 Physical tea it E A ba 16 POWER Jack A o ata as Le eat tol 16 Exterity SD Receiver Administrator s Guide Ethernet PorOiursiic ir ee e i ee ed 16 PAN 10 eee ere PEE O O CPE CERT CPE 16 SCA Tica e Maid Te atte 16 Phono Video INteraces iiic asias 17 SVIGEO IMLS ACE 22 essen scree A A obec AA Ada 17 Phono Audio InteacOs em italia 17 Serial TM AA A div atin a A ies 17 A O sere ener tceac tree rer 17 a en Ss os ee eS 17 AC o a dca eens aed eae vee ieee ii 17 Ethernet Ports Plica 17 LED ciased diated A ee 17 3 DS VICS SO TUS sass ihas a o 19 Receiver star UDe A eRe ae OnE caddie eee 19 Screen Ype SetU Da a peat ahs aa ita 20 Settings Screens iesi ina ie AA a OM i i eed 20 4 General WSC cta A A A E A AET 21 The remote comtrola iia aaa 21 MISWINO CNaNelS masr A Ai 21 SOY iria A A A A 22 AU e scotyaee cesses AE 22 Audio Language Selection ccccccccceeceeseeceeeeeceaeeeseaeeeeeeeceaeeecaaeeeeaeeseeeesaeeesaaeseeeeeseaeeesiaeeseaeeeeaes 22 Using the Web DrOWSEM aaraa eroarea aaae A d ai nate 22 Gontrolling reMote AV devices ici dada 23 5 Management Interfaces oooomocccnnnnicoconnncccnnnnncccnnnnn carr 24 IPTV Managers corsa dc ara liado ona 24 Wep moraci it iia 24 AUT Onticatlons Gi a Au teel atid eehl ented Aves 25 Admin Interface iii ii eevee 25 6 Device Ma mage rent essre a cats s hasta abate 26 Bona
5. lt embed type application x ant player width 300 height 240 src udp 239 192 0 30 1234 gt Options which can be used are e width defines the width of the player window e height defines the height of the player window e src is the URI of the stream comprising the protocol address and port For the format of URI for different stream types see the Display section of Section 6 Device Management e hidden Setting this to TRUE hides the player window but audio will still be heard e fullscreen Setting this to TRUE will display full screen video regardless of the size of the browser window The optimum size of player window width height ratio to use for different combinations of stream aspect ratio is shown below Bear in mind that the window will have to be optimised for either widescreen or normal streams resulting in black bars for the other stream type Also it is advised to use a dark background around the player window as not all streams use the entire window resulting in a narrow black border round the picture Note The sizes below assume the receiver has Screen Format set to Widescreen and is attached to a widescreen television or display Normal stream Widescreen stream Window size 15 16 e g 300x320 5 4 e g 300x240 Exterity SD Receiver Administrator s Guide APPENDIX B Playlist Format Playlist file format A sample playlist file is shown below datestamp
6. through the serial admin port The following sections of this manual describe device configuration and management using the above mechanisms Exterity SD Receiver Administrator s Guide 2 Product Description Product Family The SD receiver family comprises three different products as described below idaptor IPTV Receiver The idaptor IPTV receiver supports Composite RGBS and YPbPr video over its SCART interface and is pictured in Figure 1 and Figure 2 Power Ethernet Admin IR Out Figure 2 idaptor IPTV Receiver Rear Panel 13 Exterity SD Receiver Administrator s Guide idaptor TriplePlay Receiver The TriplePlay receiver has Phono interfaces supporting Composite RGBS and YPbPr output and also has an S Video interface lt also has two additional Ethernet interfaces for connecting other devices to the network It is pictured in Figure 3 and Figure 4 exterity building idaptor TriplePlay Receiver Figure 3 idaptor TriplePlay Receiver Front Panel Figure 4 idaptor TriplePlay Receiver Rear Panel Exterity SD Receiver Administrator s Guide isocket IPTV Receiver The isocket IPTV Receiver is designed to fit in a wall socket and is pictured in Figure 5 It supports Composite RGBS and YPbPr video over its SCART interface The Ethernet and admin interfaces not pictured are behind the front panel facing upwards Figure 5 isocket IPTV Receiver 15 Exterity SD Receiver Administrator s G
7. 1000005 media http media media media media http http http http 10 2 7 T0 210 SALLO SALO 64 64 64 64 64 72 video news1 mpg 72 video sport1 mpg 72 video news2 mpg 72 video cartoon mpg 72 video film mpg 51 Exterity SD Receiver Administrator s Guide APPENDIX C XML Channel List Format Channel list format A sample XML channel list is shown below lt channel list gt lt channel number 1 gt lt name gt BBC1 lt name gt lt multicast ip 239 192 33 61 port 5002 gt lt dvb sid 4164 gt lt channel gt lt channel number 2 gt lt name gt BBC2 lt name gt lt multicast ip 239 192 37 61 port 5003 gt lt dvb sid 4228 gt lt channel gt lt channel number 24 gt lt name gt BBC NEWS24 lt name gt lt multicast ip 239 192 32 61 port 5001 gt lt dvb sid 4415 vpid 281 apid 282 gt lt channel gt lt channel list gt The parameter number within the channel element is optional as is the dvb element and all its parameters Note that specifying the video pid vpid and audio pid apid will produce shorter channel change times 52 Exterity SD Receiver Administrator s Guide APPENDIX D Admin interface connection The serial admin interface provides the ability to manage a small subset of device functionality e g to configure an IP address Cabling To connect to the serial interface use the fe
8. and channels are added to and removed from the list as server devices are added and removed You can view and select channels using the receiver remote control Exterity SD Receiver Administrator s Guide To view television channels use the Tv button To display the list of channels use the MENU button To navigate the list of channels use the A V buttons To select a channel use the SELECT button To select a numbered channel directly press its number To change up or down between channels use the CH and CH buttons To adjust the volume use the VOL and VOL buttons To mute the sound use the MUTE button To pause rewind or fast forward an onDemand stream use the PAUSE REWIND Or FAST FORWARD buttons respectively To resume normal playback of an onDemand stream use the PLAY button Standby The receiver can be put into standby by pressing the STANDBY button on the remote control This will turn off all audio video outputs to the television or display A subsequent press of the STANDBY button will turn the audio video outputs back on and the last viewed channel will resume playing unless an alternative startup mode has been specified see the Display section of this manual Subtitles The display of subtitles on a TV channel can be enabled disabled using the remote control as follows 1 Display the Mode menu using the MODE button on the receiver remote control 2 Select Subtitles using the A V buttons and use
9. configuration to replicate identical settings on multiple devices Note Device naming and IP addressing information is not exported imported This means that a configuration file can be imported to multiple units To export configuration settings Ensure that the TFTP server is running Click on the Maintenance tab Ensure that the TFTP Server address is configured correctly see above Enter a name for your configuration archive in the File Name box Select the Export configuration check box Click Apply The configuration file is uploaded to the root directory of the TFTP server AND OT A a To import configuration settings 1 Ensure that the TFTP server is running 2 Ensure that the configuration archive is hosted in the root directory of the TFTP server 3 Click on the Maintenance tab 4 Ensure that the TFTP Server address is configured correctly see above 5 Enter the name of the configuration archive that you are using in the File Name box 6 Select the Import configuration check box 7 Click Apply 8 The configuration file is downloaded from the TFTP server The receiver will then reboot Time server The receiver uses NTP to maintain accurate time on the device using the time server specified This is useful when examining the device log file as accurate time information will be attached to log messages If a time server is supplied to the device by the DHCP server this will be used if the adminis
10. entering and exiting standby mode whether via remote control handset or management interface thus powering on off the TV as appropriate In order to use this feature contact your Exterity supplier to obtain a serial or IR configuration file for your TV a list of supported TV types is also available from your supplier Serial pass through mode is also available This enables the administrator to communicate directly with the attached TV See APPENDIX F for details on how to use this feature Note Serial TV control is supported only on the TriplePlay variant of the receiver IR TV Control is supported on the standard idaptor IPTV receiver To enable the feature first download the appropriate configuration file to the receiver You can then use the receiver web interface to test sending commands to the TV and configure the particular actions to be taken on entering and leaving standby mode Serial TV Control To enable serial TV control 1 Click on the TV tab 2 Select the Serial radio button 3 Click Apply To download a serial configuration file to the receiver 1 The receiver uses TFTP to download new config files from a TFTP server First ensure that the correct TFTP server IP address is specified in the Maintenance page and that the TFTP server is running 2 Save the configuration file in the base directory of the TFTP server 3 Click on the TV tab 4 Ensure that the Serial radio button is selected and enter th
11. illustrated in the diagram below where for example the remote control handset could be used to play pause stop the DVD player Note The remote control configuration file for the remote device must be present on the Encoder Also the Encoder must be properly configured as described in the Encoder Administrator s Guide IPTV Receiver IR Transmitter IR Receiver RQ Remote Control To control remote AV devices 1 This feature is disabled by default To enable it enable Remote Device Control as described in Section 6 Device Management 4 Display the Mode menu using the MODE button on the receiver remote control 5 Select IR Controls using the A V buttons and change the setting to AV Source If the remote device allows this functionality a small icon appears in the top right corner of the screen 6 Press MODE again to hide the menu You are now using Remote Device mode All button commands except MODE are sent across the network to the remote device To return to normal operation 1 Display the Mode menu using the MODE button on the remote control 2 Select Normal in the IR Controls box 23 Exterity SD Receiver Administrator s Guide 5 Management Interfaces The receiver has three management interfaces as follows e IPTV Manager e Web Interface e Admin Interface IPTV Manager The IPTV Manager is a Windows application which discovers Exterity devices on the network and uses SNMP to ma
12. outside margins of the picture are lost Letterbox Displays the complete widescreen image with black bars at top and bottom Settings Screen 20 The settings screen displays information about the device including its name IP address and firmware version This may help the administrator identify individual devices To display the settings screen press MODE and then PLAY on the remote control handset To remove the settings screen press PLAY to return to the Mode menu or press MODE to hide the menu completely 4 General Use This section describes how to carry out general operations on the receiver As with Section 3 Exterity SD Receiver Administrator s Guide the content of this section is particularly relevant to end users This section describes e The remote control e Viewing channels e Using the web browser e Controlling remote AV devices The remote control The receiver remote control is shown below Back Cancel Channel up Channel down Navigate left Volume up Volume down Unassigned Unassigned Rewind Play Previous scene Skip scene Mode View TV Viewing channels Menu Standby Navigate up Navigate right Navigate Down Mute Unassigned Unassigned Fast forward Pause Record Stop Guide Open Browser View home page The channels list is built at start up by listening to Session Announcement Protocol SAP announcements from server devices This is an ongoing process
13. power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 15 Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids such as vases are placed on the apparatus 16 To completely disconnect this apparatus from the AC Mains disconnect the power supply cord plug from the AC receptacle 17 The mains plug of the power supply cord shall remain readily operable WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture EU and Others Do not proceed beyond a WARNING notice until you have understood the hazardous conditions and have taken appropriate steps Safety Information WARNING There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service personnel WARNING For 230 240 volt operation be sure to use a harmonised grounded 3 conductor cord rated 6 Amp minimum Use a suitable cord for connection to the equipment and terminating in an IEC approved plug WARNING Use only the dedicated power supply or cord supplied for your device WARNING The Exterity products use ventilation holes for cooling None of the ventilation holes should be blocked Keep all materials at least 5cm away from all the venti
14. separated with commas of any sites that you want to use a direct connection for 6 Click Apply Authentication 36 You can control access to the web management interface by changing the login To allow access to all users click on the Authentication tab and select Allow Web Access to All Users To allow access only to certain users by setting a password 1 Click on the Authentication tab 2 Select Authenticate Web Access 3 Specify a password and click Apply Exterity SD Receiver Administrator s Guide Display The options described in this section allow you to control what the receiver displays on your screen For example using the web management interface you can change the current channel and mode or temporarily override the web page being displayed Various display modes are defined as follows e Audio Video default mode for TV channels e Splash display the splash screen e Browser runs the web browser navigating to the configured home page e EPG runs the web browser navigating to the configured EPG home page e Playlist plays back the files in the configured playlist in a loop e Off turn off all audio video outputs to the television or display Startup mode You can specify the mode that the receiver always starts up in The available options are detailed above with the exception that Off is not a valid startup option To set the startup mode 1 Click on the Display tab 2 Select an option from the St
15. the lt P gt buttons to choose the desired option 3 Press MODE again to hide the menu Note Only DVB subtitles are supported Audio Language Selection Some TV channels have multiple audio streams in different languages The audio language can be selected using the remote control as follows 1 Display the Mode menu using the MODE button on the receiver remote control 2 Select Audio Track using the A V buttons and use the lt P gt buttons to choose the desired language 3 Press MODE again to hide the menu Using the Web browser 22 If configured you can view browser content on your television or display You can control how pages are displayed using the web management interface as described later in this manual For example you can define a home page to display when the browser opens and you can specify whether pages display with a menu bar The ANT browser is used to display web content You can control the browser using the receiver remote control as follows To open a browser window press the HOME button To return to the home page press the HOME button Exterity SD Receiver Administrator s Guide To navigate between links if available use the A V buttons To select a link press the SELECT button Controlling remote AV devices The receiver can send remote control button commands across a network to Exterity Encoders where they will then be sent on to the attached AV device This functionality is
16. the TFTP server and initiate a firmware upgrade Reboot Reboots the device Setup VLANs On a TriplePlay receiver this allows the administrator to setup VLANs on the network ports 47 Exterity SD Receiver Administrator s Guide 8 Troubleshooting Problem Possible Cause Solution Device does not appear in IPTV Manager Network connection faulty indicated by LED flash twice per second and on screen message Check Ethernet connections or replace cable Cannot obtain IP address indicated by LED flash 4 times per second and on screen message Check that DHCP server is running on network PC has firewall configured blocking SNMP traps Disable firewall open UDP port 162 or configure firewall to allow traffic to IPTV Manager PC has another application listening for SNMP traps Close down SNMP trap listener IPTV Manager cannot communicate with device Network connection faulty See above Device has an IP address ona different subnet to the management station Use a management station configured with an appropriate IP address to manage the device Device is upgrading indicated by slow LED flash 2 or 3 seconds on off Wait for upgrade to complete No picture on television Incorrect AV cabling Check cabling For example some SCART phono adaptors are uni directional Video interface setting incorrect For example outputting RGB to a non RGB TV
17. to input from the remote control handset If default status is Off the LED stays off constantly blinking on in response to input from the remote control handset The first time the receiver starts up it is set to Audio Video mode by default and therefore tries to connect to a channel One of the following messages is displayed temporarily until a channel is found No channels available This channel is not available The channels list is collected automatically using announcements from head end devices This process takes approximately 1 minute On subsequent start ups the receiver attempts to reconnect to the channel it was connected to previously Exterity SD Receiver Administrator s Guide Screen type setup You can set the size of display that the receiver is connected to as follows 1 Access the Mode menu using the MODE button on the remote control Refer to Section 4 General Use for information about the remote control 2 Navigate between fields using the A W buttons 3 Toggle settings using the lt gt buttons You can control the following settings Screen Type This setting tells the receiver whether it is connected to a conventional 4 3 or widescreen 16 9 television or display Aspect Ratio When connected to a conventional 4 3 television or display this setting controls how a widescreen signal is displayed There are two options Centre Displays the centre of the widescreen image The left and right
18. up EPG browsing using Exterity s avediaServer EPG module Browser Mode The receiver opens the browser in Browser mode when the Display Mode setting is changed to Browser using the web interface or IPTV Manager or at start up or when the user presses the appropriate button on the remote control handset by default the HOME button You can define a home page that is displayed each time the browser is accessed and you can control whether the browser toolbar is visible useful if the intention is to allow full internet browsing You can also specify the size of the browser window either 640x480 centred on the screen useful if accessing internet pages or 720x576 taking up the full screen useful if accessing a dedicated service such as Exterity s avediaServer Portal interface To set a browser home page 1 Click on the Web Services tab 2 Enter the URL of the web page into the Homepage box For example www exterity co uk 3 Click Apply To control whether the browser toolbar is visible 1 Click on the Web Services tab 2 Select or clear the Show Toolbar check box as required 3 Click Apply To control the size of the browser window 1 Click on the Web Services tab 2 Select the required setting in the Dimensions dropdown menu 3 Click Apply EPG Mode The receiver opens the browser in EPG mode when the Display Mode setting is changed to EPG using the web interface IPTV Manager or at start up or when the user pr
19. video to televisions displays as follows Composite Video Connect the Composite output to the Composite input on the television Component Video Connect the Y Pb and Pr outputs to the similar marked inputs on the television RGB Video Connect the Y Pb and Pr outputs to the television s Green Blue and Red inputs respectively Connect the Composite output to the sync input on the television SVideo Interface Use a standard SVideo cable to connect this interface to the SVideo input on the television Phono Audio Interfaces Use standard phono cables to connect left right analogue audio outputs to the similar marked inputs on the television display Serial TV This RJ45 interface is used to allow the receiver to communicate with a serial controllable television The interface wiring is shown in APPENDIX E Contact your Exterity supplier for more details on supported televisions IR Out This interface is used to allow the receiver to control a television using infra red If this functionality is required contact your Exterity supplier to obtain an IR transmitter IR eye On units with a built in IR eye simply point the remote control handset at the eye on the front of the unit in order to control the receiver IR jack Connect the IR extender cable or tethered remote control to the IR jack to enable the user to control the receiver using the remote control handset Ethernet Ports 1 amp 2 The TriplePlay model provides two 10 100
20. 3 Restarting the TecelVeT oooonocccnnnnnccnnnnncccnnnnncccnnnn nr 43 Upgrading the receiver firmware oooonnncccnnnnnccinnnencccnnnonccnnn corn cnn nn nn 43 Restoring factory dOfallS iii tdi Dd 44 Export import Configuration Settings seisan raa En EAE EE cnn 44 TIM tra 44 Logging sis eee real aaa ela a eu ee ne eee 45 Admin Interface cacon tidad arial decide cdeedeaates 46 Admin Interface Pages oir 46 Mainpage id eek eee T 46 Diagnostics pages cmo ai 46 Board revision detallS coo taria 46 Show network CONTIG ss A da 47 Exterity SD Receiver Administrator s Guide Set NetWork CONTIG te vista Meee iia a cota tee bs ie 47 Set admin password A Sain ho ete 47 Rua shele Eaa eN eaa ed nae 47 Return to factory Goras r EE ATA E S 47 Updrade LENEE ATE E FE tl N A E E E E T T 47 ROD ETN TEE IAAT P E R T EAE E A T E 47 Setup VEAN dreien erian teinin a A a iaaa 47 8 Troubleshooting energiei An e T A E T A ae 48 APPENDIX A Browser Development GuidE ooocnccccnncccnnnccnnnccnonocnnnncccnnrnn nn 50 Embedding Media players ooooonoccccnnnoccconnnoccccnononccnnononn cn nono n cnn anar nn 50 APPENDIX B PlaylistEdIMAt e teo eel eo ete 51 Playlist Tile formada 51 APPENDIX C XML Channel List Format ccccccccceeeececeeeee cee eeeeaeeseneeseeeeeseaeeesaaeseeeeeseeeesaeeseeeseaes 52 Channel listformat marrara enanar Aad naa aaa cated a aaa aadar aaao anaipata 52 APPENDIX D Admin Interface CONNECH ON strict 53 CAI a A A el E 53 Adaptor WiN Or
21. Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the instructions contained in this manual Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Exterity SD Receiver Administrator s Guide 12 Use only with the cart stana tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Ri 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as
22. IA A sda tT sea wat ea cans vacated ae Ad 26 Receiver PrOPertieS trick 26 Sereen TOR Muria incl estate 26 ASPOCt Tal ui A E ga a 27 VISO ANSI ACS escitas 27 Splash screen urinaria ie 27 SOON AV A ia 28 Audio VOIUM 8 cti e A Ed 29 Audio Language SelectiON oonnoninnnininnicnnnnnnnnccnnncccn nn 29 SUBIO SA A A EE A anata 29 Exterity SD Receiver Administrator s Guide Default CED Status sccie ela atti en died ate 30 N IWOIK iat at nei aint A thos de ata a ee ete ay 31 Receiver IP AdUressing ocooooncccconnnoccnnnoncconnnnncccnnnn nc cnn 31 A a E T E T aes shee bast uae eh uee lasuudeut ues dues besntentitegs 31 VEAN CONTO AUN Lisa tl Ad levee A a ba 32 Ghannelle ari atada 33 Channel List Types iiini dia 33 SAP ChamneliSt atico cocidas ies iio tapas 33 XML Chameleon 34 BrOWSGM asi ia A ah ce eet eee A ee ee A 35 Browser Mode ccc a ee e es 35 EPG Mode nrinig aa ee he en ee a a tn ea a a 35 Proy SONETS 3s sc ca aes Seay ahbes A Dues E T 36 Authentication 36 DIS AE she OT S T EE EEE TET P T E T 37 Startup Modenas Sari Ge ae ee A ee aas 37 Current Mode EEE AEE E E E E E A E A AE S 37 Change Chameleon a a Mae d 37 Web PATOS siii A A AA A Sd 38 Playlist 38 Remote Contra fte 39 A ako ae ean el hee eels hess ee ee ae naan 39 TMCnet lec 2 ised A wa Pade tE LATERAL AA A 41 Serial TV Contra aa 41 IR PV Goto limita Aaa Geel a aan ad a E A ba 42 Encrypted Conte icon td innatas latina ia 42 Maintenances ti ai ri ii 43 TETAS VO A ts 4
23. Mbps Ethernet ports to allow other devices e g PC IP phone to be connected to the main network Devices should be attached to these ports using a standard straight through Cat 5 cable If the receiver itself is powered using POE Ethernet 1 provides power over Ethernet POE out up to 6 5W using the 802 3af standard Ethernet 2 is a standard non powered port LED The status LED blue on idaptor variants and green on iSocket variants lights when the receiver is switched on The LED behaviour is as shown in Table 2 Exterity SD Receiver Administrator s Guide Function LED activity Start up Several rapid flashes off for 18 seconds blinks once per second for 5 seconds Acquiring network link 2x per second Acquiring IP address via DHCP 4x per second Standard operation Default LED status On Always on blinking off briefly on reception of IR from the handset Standard operation Default LED status Off Always off blinking on briefly on reception of IR from the handset Table 2 LED Behaviour Note The default LED status is a configurable option See Section 6 Device Management for more details Exterity SD Receiver Administrator s Guide 3 Device Setup The receiver is configured such that there is no need to use the management interface before operation The next two sections describe how end users can operate the receiver For information on how to configure
24. al damages in connection with the furnishing performance or use of this material Warranty A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity To request more information or parts email support exterity com Safety Notices Before installing and operating these products please read the safety information in this manual Exterity SD Receiver Administrator s Guide Contents A O Ot te A at ae ees lea a 3 Important Safety Instructions cccccececeeeeeeeeeeeeeeceeeeeceaeeeeaaeeeeeeeceaeeeeaaeedeaeeseaeeecaaeessaaesgeaeeseeeesaeeeeaeeeenees 7 USA MA Ganada seien o IA 7 EU and Omens ss cares asec tials 2ceavaeae A idad 8 Safety IOMA di A cade heel dni ieee wins A nee 8 About his Mantal esseen r ardid dnd 9 SUMMAN aie eas A A EA i ei eee ee 9 110 Oe E OO 9 AUGIGNGCE eoe e A td 9 terms and deint ii A A 9 How this manual iS Organised ooononccccnnnnicononoccccnnnocccnnn corn cnn narco cc rr 10 Receiver Con ep SE Te a a a aae a nn nn 11 EEE re ati A EE E A E ETEA 11 PONOC ecas o E E STE 11 NENA A 11 stream playback iii ae aye vipa ee nan ee ied ee ee oe 11 Channel discotecas 11 Web brows Ervin dd 11 Remote connor sa a a a ati Bel Ret cee eee tata eee ee ales 12 TriplePlay receiver ariaren ad Ed 12 Device administration os 12 Product Description a ree reer ARAKERE 13 Product Earm yeso ennn telas 13 idaptor IPTV Reten mor ii a adds 13
25. and manage the receiver refer to Section 5 Management Interface and Section 6 Device Management Before reading this section ensure that e The receiver is powered on e The receiver is attached to a multicast enabled network e The network containing your receiver has a DHCP server e The infra red receiver is connected e The receiver is attached to a television or display Receiver start up The receiver start up process consists of two stages e Assigning an IP address to the receiver e Connecting to a channel if receiver in Audio Video mode When you switch the receiver on a splash screen is displayed on the television or display and the receiver attempts to obtain an IP address The following message appears Configuring network interface The receiver s LED flashes twice per second while waiting for a network link then 4 times per second while carrying out the DHCP transactions Note By default the receiver requires a DHCP server to be available on the network to assign it an IP address Once an IP address is assigned to the receiver you can configure a static IP address using the management interface This is described on page 15 A static IP address allows the receiver to operate without a DHCP server When an IP address has been allocated to the receiver the LED enters its default status as configured in the web interface If default status is On the LED stays on constantly blinking off in response
26. arked admin on the rear panel of the unit or via telnet For details on use of the admin interface see Section 7 Admin Interface 25 Exterity SD Receiver Administrator s Guide 6 Device Management This section of the manual describes how to manage the receiver using the web management interface All procedures described in this section assume that you are running the web management interface as described in Section 5 Management Interface Note When making changes using the web management interface click Apply to save your changes on each tab before moving to another tab otherwise your changes will be lost General The General tab displays hardware and software information about the device you are using and allows you to name the device and its location To specify a name for the device Enter the name into the Name box and click Apply The name you specify is used to identify the device on a management station To specify a location for the device Type the name of a location into the location folder and click Apply The location you specify is used by the IPTV Manager to organise devices into folders For example if you specify Group 1 the device appears in Location Group 1 in the IPTV Manager Receiver Properties 26 You can configure various settings that affect how video is output from the receiver Screen format You can specify whether the receiver is connected to a conventional 4 3 or widescre
27. artup Mode box 3 Click Apply Current mode You can control the current mode of operation The available options are as detailed above To set the current mode 1 Click on the Display tab 2 Select an option from the Current Mode box 3 Click Apply Change Channel To set the current channel in audio video mode 1 Click on the Display tab 2 Either select URI and enter the URI of the channel or select Item from list and select Current Channel next to the desired channel in the list of channels 3 Click Apply Note If you are specifying the URL of a channel use the following format lt protocol gt lt address gt lt port gt lt filename gt Examples e Multicast stream UDP or RTP udp 239 192 0 72 5000 e onDemand playback RTSP rtsp 10 8 64 72 8554 football mpg e File playback HTTP http 10 8 64 72 tennis mpg 37 Exterity SD Receiver Administrator s Guide 38 Web pages In browser mode you can use the web management interface to navigate the browser to a particular page overriding the home page To display a web page 1 Click on the Display tab 2 Enter a URL into the Web page URL box 3 Click Apply The page is displayed in the browser Playlist In playlist mode the receiver will play back the files specified in the playlist file The playlist file is typically hosted on a web server To configure the receiver to run a playlist the URL of the playlist must be speci
28. ce chrominance and sync signals are all carried on a single cable This is often referred to as CVBS DHCP Dynamic Host Configuration Protocol a protocol used to allocate IP addresses to devices on an IP network IGMP Internet Group Management Protocol a protocol used to manage multicast traffic on an IP network IP Internet Protocol a protocol used for communicating data across a network using the Internet Protocol Suite also referred to as TCP IP MPEG A family of compression methodologies for audio and video MPEG Transport Stream a communications protocol enabling multiplexing of digital audio video and data which is specified in MPEG 2 Part 1 Systems ISO IEC standard 13818 1 NTP Network Time Protocol a protocol for synchronizing the clocks of computer systems POE Power Over Ethernet a system to transfer electrical power along with data to remote devices over standard twisted pair cable in an Ethernet network RGB A type of component analogue video signal consisting of three signals red green and blue carried on three separate cables RGBS A specific type of RGB where the video sync signal is carried on a fourth cable RTSP Real Time Streaming Protocol an application level protocol for control over the delivery of data with real time properties Exterity SD Receiver Administrator s Guide RTP Real time Transport Protocol a protocol used to carry real time data on an IP ne
29. e name of the configuration file in the Configuration File box 5 Click Apply The new configuration file is downloaded automatically from the TFTP server 6 On reloading the page the Test Serial Out dropdown list will be populated if the configuration file has successfully downloaded To test serial TV control 1 Click on the TV tab 2 Select a command from the Test Serial Out dropdown 3 Click send 4 Verify that the expected action has taken place on the TV To configure actions to take on entering exiting standby mode 1 Click on the TV tab 2 Enter the appropriate actions in the Power On Actions and Power Off Actions fields These should be commands as shown in the Test Serial Out dropdown Multiple commands should be separated with a semicolon If a delay is required between commands use sleep followed by a value in seconds e g tv_on sleep 2 tv_mute_on 3 Click Apply 41 Exterity SD Receiver Administrator s Guide IR TV Control To enable IR TV control 1 Click on the TV tab 2 Select the IR radio button 3 Click Apply To download an IR configuration file to the receiver 1 The receiver uses TFTP to download new config files from a TFTP server First ensure that the correct TFTP server IP address is specified in the Maintenance page and that the TFTP server is running 2 Save the configuration file in the following directory on the TFTP server lt root gt remotes lt manufac
30. e the LED flashes slowly To upgrade the receiver to a new version of firmware 1 Click on the Maintenance tab Ensure that the receiver is using the correct TFTP server address 2 Ensure that the following firmware file are hosted correctly in the root directory of the TFTP server decoder srec 3 Ensure that the TFTP server is running Select Upgrade Firmware 5 Click Apply The firmware file will be downloaded from the TFTP server and the device will be upgraded This process will take several minutes A Note To upgrade a V2 x unit please refer to version 2 of this manual If you want to upgrade a unit from V2 x to V3 x or vice versa please contact your Exterity supplier 43 Exterity SD Receiver Administrator s Guide 44 Restoring factory defaults You can return the receiver to its factory default configuration Note If you restore the receiver to factory default settings you will lose all previously saved settings You can however restore these if you have saved your configuration as described later in this section To restore the receiver factory default settings 1 Click on the Maintenance tab 2 Select the Return to Factory Defaults check box 3 Click Apply Export import configuration settings Once you have configured the receiver you can store your configuration settings in a single file You can use the file to restore your settings should you need to You can also use a saved
31. eMedia server enabling the receiver to register with the server To configure the details of the SecureMedia server Click on the Encryption tab Enter the IP address of the server in the Address box Enter the port number used to communicate with the server in the Port box default 8082 Click Apply PQ Ne Exterity SD Receiver Administrator s Guide Maintenance This section describes various maintenance tasks lt covers e Restoring the receiver to factory default settings e Rebooting the receiver e Upgrading the receiver s firmware e Controlling remote logging e Storing restoring configuration settings TFTP server The receiver uses TFTP to download new firmware releases remote control configuration files and splash screens For this to operate correctly the receiver must be configured to communicate with the TFTP server To specify a TFTP server IP address 1 Click on the Maintenance tab 2 Enter the IP address of the TFTP server in the TFTP Server box 3 Click Apply Restarting the receiver You can restart the receiver at any time To restart the receiver click on the Maintenance tab select Reboot and click Apply Upgrading the receiver firmware By upgrading the receiver s firmware regularly you can ensure that you are always using the most recent receiver software Caution Do not switch the receiver off while the upgrade process is running The process takes several minutes during which tim
32. eceiver Administrator s Guide Audio Volume You can set the level of audio volume output from the receiver This is a value between 0 min volume and 40 max volume To set the audio volume 1 Click on the Receiver Properties tab 2 Enter a value between 0 and 40 in the Audio Volume box 3 Click Apply Audio Language Selection Some TV channels have multiple audio streams in different languages The receiver can be configured with a default audio language If a channel contains an audio stream of this language it will be selected otherwise the first language found will be selected The default audio language can be chosen from the currently playing channel or by specifying an 150639 code To set the audio language from the current channel 1 Click on the Receiver Properties tab 2 Select the Choose language from current channel radio button 3 Choose an option from the Language drop down list 4 Click Apply To set the audio language using an ISO639 code 1 Click on the Receiver Properties tab 2 Select the ISO639 radio button 3 Enter the two or three character ISO639 code for the language 4 Click Apply The audio track can also be selected using the remote control as follows 1 Display the Mode menu using the MODE button on the receiver remote control 2 Select Audio Track using the A V buttons and use the buttons to choose the desired option 3 Press MODE again to hide the menu Subtitle
33. en 16 9 television or display This setting can also be changed by the user using the MODE button on the remote control To set the screen format 1 Click on the Receiver Properties tab 2 Select an option from the Screen Format box 3 Click Apply Exterity SD Receiver Administrator s Guide Aspect ratio When connected to a conventional 4 3 television or display the aspect ratio setting controls how a widescreen signal is displayed There are two options e Centre Displays the centre of the widescreen image The left and right outside margins of the picture are lost e Letterbox Displays the complete widescreen image with black bars at top and bottom This setting can also be changed by the user using the MODE button on the remote control To set the aspect ratio 1 Click on the Receiver Properties tab 2 Select an option from the Aspect Ratio box 3 Click Apply Video interface You can set the format of video that the receiver outputs to the television or display The following settings will be available as appropriate for the particular product e Composite e RGB e S Video e Component YPbPr To set the video interface 1 Click on the Receiver Properties tab 2 Select an option from the Video Interface box 3 Click Apply Splash screen You can specify an image to be displayed as a splash screen when the receiver is turned on The splash screen is also displayed if the receiver fails t
34. esa airada ti aed eee edo Poe deo age eae 53 OP 6Ning a SESSION asocii a tein et a ene a Me ee Me ee 54 APPENDIX E Serial TV Interface connection 0 cceceeececeeeeeeeeeeeeeeeeeeeeecaeeeeaaeseeaeeceaeeesaeseeaaeesenees 55 APPENDIX F Serial Pass through w i 0si vada aa 56 APPENDIX G Support and contact information ccccececeeeeeeceeeeeeeeeeeeceeceaeeeeeaeeeeeeeseeeeessaeeeenaeeeeeees 57 Exterity SD Receiver Administrator s Guide Important Safety Instructions There are no instructions specifically for service personnel in this document There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service personnel This chapter contains important safety information If you are unsure about any of the information in the section please contact Exterity The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product USA and Canada N D OLA NA 10 11 Read these instructions Keep these instructions
35. esses the appropriate button on the remote control handset by default the GUIDE button In EPG mode the browser accesses the Electronic Programme Guide provided by Exterity s avediaServer EPG module This displays programme schedule information and allows the user to change channel In EPG mode the toolbar is always off and the dimensions are set to full screen these settings are not configurable To configure the EPG Server IP address 1 Click on the Web Services tab 2 Enter the IP address of the EPG server into the EPG Server box 3 Click Apply 35 Exterity SD Receiver Administrator s Guide Proxy servers You can configure the receiver to use a direct connection to web pages or you can specify a proxy server to be used instead If you use a proxy server for a general internet connection but still want to use a direct connection for particular sites you can specify exceptions These sites can then be accessed by the browser without using the proxy server To use a direct connection to the internet 1 Click on the Browser tab 2 In the Proxy Settings section select Direct Connection 3 Click Apply To use a proxy server 1 Click on the Browser tab 2 In the Proxy Settings section select Manual Proxy Configuration 3 Enter the IP address of the proxy server into the Proxy box 4 In Port enter the port number to be used for internet connections on the proxy server 5 In No proxy for enter the domain name s
36. etwork tab 2 Click Obtain an IP Address automatically 3 Click Apply To configure a static IP address Click on the Network tab 2 Click Use the properties below 3 Specify values for IP Address Subnet Mask Default Gateway Preferred DNS Server Alternate DNS Server 4 Click Apply ak Ethernet settings The receiver can automatically negotiate any combination of 10 100 Mbits sec and half full duplex with an Ethernet switch However in certain situations it may be desired to limit the interface to 10Mbits sec with auto negotiation enabled or to specify fixed speed duplex settings with auto negotiation disabled The default setting is 100Mbps full duplex with auto negotiation Note It is important to make sure that the receiver settings match the settings on the switch port to which the receiver is connected i e if auto negotiation is enabled on the receiver it must also be enabled at the switch If a fixed setting has been configured on the receiver that same fixed setting must be configured on the switch Failure to do this may result in dropped packets which in turn may cause poor quality video output To specify Ethernet settings 1 Click on the Network tab 2 Inthe Ethernet Settings section choose an option from the Mode dropdown box as required For the TriplePlay receiver choose an option from the dropdown box for the appropriate interface Valid options are Auto Auto 10 100FD 10FD 100HD 10HD
37. fault functionality of buttons on the remote control is described in Section 4 General Use It is possible for the administrator to alter disable the use of the function buttons allowing the remote control capability to be customised to the needs of a particular installation For example the HOME button could be disabled if it is not desired to use the web browser See the Remote Control section in Section 6 Device Management TriplePlay receiver The TriplePlay Receiver has an internal Ethernet switch chip allowing two additional network devices to be connected to the network through the receiver The receiver must be connected to the network switch using the port marked Ethernet 0 The ports marked Ethernet 1 and Ethernet 2 can be used for another network device e g a PC On the POE variant of the TriplePlay receiver port Ethernet 1 is capable of powering an 802 3af compliant device e g an IP phone The maximum power output on Ethernet 1 is 6 5W The TriplePlay receiver allows the use of 802 1q VLANs on its switch ports See the section on VLANs in Section 6 Device Management for more details Device administration A receiver can be configured and managed using one of three mechanisms e Web Interface Allows full configuration of device capabilities e IPTV Manager Windows application which allows a subset of device capabilities to be managed e Admin Interface Allows fundamental capabilities of the device to be configured
38. fied For the format of the playlist file see appendices at the end of this manual To configure the location of the playlist 1 Click on the Display tab 2 Enter a URL into the Playlist URL box 3 Click Apply Exterity SD Receiver Administrator s Guide Remote Control The receiver uses a configuration file to interpret codes from the remote control handset The standard handset shipped with the device uses the type exterity remote 2 You can use a differe