User Manual ZoomLink - Action On Hearing Loss
Contents
1. Button LCD SuperZoom Q 1 20017 o V1 Omni o ri Switching ZoomLink on off f DN At switch on ZoomLink automatically selects the most recently used FM channel ZoomLink automatically synchronizes Phonak multi channel receivers to this channel if the distance between ZoomLink and the Phonak receivers is less than approximately 20cm You may hear a beep tone when the synchronization is completed At switch on ZoomLink automatically sets digital Phonak hearing instruments with remote control compatibility to the FM hearing instrument microphone active program At switch off ZoomLink automatically resets digital Phonak hearing instruments with remote control compatibility to the hearing instrument program The hearing instruments need to be within the operating range of the built in remote control of ZoomLink Example Hearing FM hearing Automatic reset instrument instrument to a pre defined program microphone active hearing instrument program e g program 4 ZoomLink ZoomLink switched on switched off Microphone openings A Do not cover the microphone opening with your fingers when ZoomLink is in operation It will affect the sound quality Using ZoomLink ZoomLink can be used in different ways depending on the situation The following examples illustrate the most common cases for typical ZoomLink use ZoomLink in meetings Recommended e n restaurants e n conferences e At ho2. Be aware that FM signals might also be picked up and overheard by other receivers e Before using the system in another country contact your hearing care professional to make sure your radio channel is permitted in that country e ZoomLink may only be repaired by an authorized service center 41 Lf The symbol with the crossed out disposal bin indicates that this device should not be EE treated as household waste Please hand over your old or unused device to the applica ble collection point for the recycling of electrical and electronic equipment or bring your old hearing instrument device to your hearing care professional for appropriate disposal By ensuring this product is disposed of correctly you will help prevent poten tial negative effects on the environment and human health 42 Declaration of conformity Hereby Phonak Communications AG declares that ZoomLink is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC To obtain a copy of the Declaration of Conformity please contact the local Phonak AG repre sentative whose address can be taken from the list of Phonak distributors worldwide This device complies with part 15 and part 95 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device does not cause harmful interference and 2 this device must accept any interference received including
3. Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East 11181 Amman Phonak B V 3439 ME Nieuwegein Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Phonak Polska Sp z o o 00 567 Warszawa Phonak Ib rica S A 03008 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 Stafa Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville IL 60555 3927 Independent general distributors Manufacturer A complete list of Phonak distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland CE b 47 pamasa syu y DY xeuoug o pueji3ziiMs Ul pa3uad M V cL 9002 00 LA CO C000 6c0 Your hearing care professional www phonak com
4. interference that may cause undesired operation A Warning Changes or modifications made to this equipment not expressly approved by Phonak Inc may void the user s authority to operate the equipment 43 44 Service and warranty Phonak provides a manufacturer s limited warranty for your ZoomLink This covers all manufacturing and material defects Problems with ZoomLink arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty Please ask at the point of sale for full details of this warranty The salesperson will note the serial number of your ZoomLink below It will be needed in the event of a warranty repair Serial number ZoomLink Date of purchase Serial number FM receivers 45 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil Canada China Denmark France Germany Italy Japan Jordan Netherlands New Zealand Norway Poland Spain Sweden Switzerland United Kingdom USA 46 detailed information on www phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Ger te GmbH 5020 Salzburg Lapperre N V 1702 Groot Bijgaarden CAS Produtos M dicos Sao Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario L5S 1V9 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S Nitivej 10 2000 Frederiksberg Phonak France SA 69500
5. professional can switch ZoomLink to another radio channel 1 Switch on ZoomLink by pressing the button for one second 2 Using a pen press the push button as pictured After one second the channel displayed in the LCD will change Hold the button down until the desired channel is displayed Release the button The channel number in the LCD will stop blinking after a few seconds Set the default channel of the MyLink or MicroLink receivers to the same channel using the FM Successware 33 Troubleshooting Situation ZoomLink does not switch on Poor speech intelligibility Voices are inaudible when ZoomLink is switched on on one ear or on both ears 34 Most probable cause Remedy Battery exhausted Charge ZoomLink for at least two hours a ZoomLink is positioned a Move ZoomLink closer too far away from the to the speaker If speaker ZoomLink is worn with b Microphone setting is the lavalier make sure not ideal in the current the distance between listening situation ZoomLink and the mouth is 20 30 cm b Change the microphone setting a Hearing instrument a Check hearing set to the wrong instrument program program b Switch off ZoomLink b Radio channel not Hold it near to your synchronized FM receiver e g MyLink c FM receiver e g MyLink 20 cm 8 inches and Is off switch ZoomLink back on d The MicroLink c Switch MyLink on receiver is not properly d Connect the MicroLink connect
6. ZoomLink User Guide PHONAK hearing systems C D Contents Welcome ZoomLink and accessories Controls How your ZoomLink works Getting started Charging the ZoomLink Switching ZoomLink on off Microphone openings Using ZoomLink ZoomLink in meetings ZoomLink directed to the speaker ZoomLink worn by the speaker ZoomLink connected to the television Using ZoomLink with the MicroBoom microphone Operating range For professionals Changing the FM channel 12 16 17 17 19 20 22 28 31 32 Troubleshooting Setup of FM receivers Important points Declaration of conformity Service and warranty Phonak distributors worldwide 34 38 41 43 45 46 Welcome ZoomLink by Phonak is an easy to operate and flexible transmitter with built in microphones It features three microphone modes which guarantees the best reception in each listening situation ZoomLink is compatible with all Phonak receivers To obtain maximum benefit from the ZoomLink transmitter and its comprehensive features please read this user guide carefully Ask your hearing care professional if you have any questions Phonak wishes you much hearing enjoyment with ZoomLink The following symbols appear in this user guide A Important notes for all users f Special notes for users of Phonak hearing instruments with remote control compatibility Verve Savia Art Savia Eleva Perseo Claro Supero and all future remote controllabl
7. channel Standby mode This function helps economize on power Whenever you switch off the transmitter about 40 seconds later your MyLink or MicroLink receivers automatically enter the standby mode They switch to normal FM operation automatically when ZoomLink is switched on again 38 Switch settings on MicroMLxS For correct MicroMLxS switch settings for use with Phonak hearing instruments please refer to the respective hearing instrument user guide For all other hearing instrument brands the MicroMLxS switch setting depends on the type of the hearing instrument Ask your hearing care professionals about the right switch settings for your hearing instruments 39 Setup of FM receivers Alit 0 MieroMLxS switch For most hearing instruments 9 Cee off e FM only e FM M For some hearing instruments like Phonak Supero eXtra Eleva Savia Savia Art and Verve n e Oeo off e normal position e not to be used Select between the FM and FM M by selecting the corresponding hearing instrument program 40 Important points e Do not use two transmitters on the same FM channel e Do not use water or fluids for cleaning It is recommended to use Phonak CleanLine products Your hearing care professional will be glad to advise you e Use only original Phonak accessories e Do not use ZoomLink in locations where it is forbidden to use electronic devices for instance in airplanes e
8. d needs to be adjusted A To get an optimal M A speech quality make WDC sure the distance between the speaker s lt mouth and ZoomLink Push Is between 20 30 cm 8 10 inches Pull e Switch on ZoomLink by pressing the button for one second Recommended ZoomLink settings SuperZoom narrow angle sound pickup Zoom wider angle sound pickup 21 Using ZoomLink ZoomLink connected to the television Also recommended for e CD players radio and other audio equipment e Computers with an audio output e MP3 players How to use ZoomLink e Connect ZoomLink as pictured on page 23 and place it in front of the television e Switch on the television Your ZoomLink will automatically switch on if there is a sound signal e To get maximum operating range make sure the lavalier is not folded together or knotted e When the television is switched off ZoomLink will automatically switch off after approximately 40 seconds 22 Connected to a television Connect the adapter for external connection gt gt d TV Radio headphone output aw im a __ UDio Mif Ua p Sy Plug in to the audio jack AUDIO Audio cable The volume of the audio output on some televisions is adjustable Please consult the television user guide to access this feature if available 23 Using ZoomLink If the audio equipment does no
9. e Phonak hearing instruments Please also check www phonak com for additional FM information 4 ZoomLink and accessories D ZoomLink 2 ZoomLink home and travel case 3 Adapter for external connections 4 Audio cable e 5 Charging unit 1 MyLink ii d ZoomLlink is compatible to all Phonak FM receivers Shown is the easy to use MyLink receiver C Cee Button to adjust the lavalier length Lavalier with integrated antenna Microphone buttons SuperZoom narrow angle sound pickup Zoom wider angle sound pickup Omni 360 sound pickup Switching ZoomLink on Long press 1 second on the desired microphone button Switching ZoomLink off Long press 1 second on any microphone button Microphone openings LCD Clip For hearing care professionals Pen push for frequency change Interface for external connections How your ZoomLink works ZoomLink picks up your partner s voice and instantly relays it to your receiver e g MyLink The receiver sends it directly into your hearing instruments Your partner You wear your hearing wears ZoomLink instruments and the around the neck FM receiver e g MyLink In places where you are not satisfied with the performance of your hearing instruments alone e g in noisy environments ZoomLink will always provide you with a loud and clear speech signal Getting started Charging ZoomLink Zo
10. ed receiver 35 Troubleshooting Situation Insufficient operating range Radio interference A second person s voice is audible Remote controllable Phonak hearing aids do not respond 36 Most probable cause Antenna folded or knotted Extraneous cause radio antenna or similar interfering devices nearby Another hearing aid user is using the same FM channel ZoomLink and hearing instruments are too far apart when ZoomLink Is switched on Remedy Make sure the antenna is not folded together or knotted Ask your hearing care professional to change the radio channel in ZoomLink and the default channel in the FM receivers Ask your hearing care professional to change the radio channel in ZoomLink and the default channel in the FM receivers Hold ZoomLink closer to the hearing instruments when switching it on ideally 20 cm 8 inches 37 Setup of FM receivers Users of Phonak hearing instruments should check recommended settings of the FM receivers in the respective hearing instrument user guide Default channel MyLink and MicroLink receivers are programmed with a default channel which activates at startup It can be modified at Phonak service centers Channel synchronization ZoomLink can change your MyLink or MicroLink receiver channel directly over the air within a distance of 20 cm 8 inches This feature ensures ZoomLink and the MyLink or MicroLink receivers use the same radio
11. me e At business meetings Using ZoomLink How to use ZoomLink e Place it on the table If you use the Zoom setting the front of ZoomLink where the lavalier is attached should point to the speakers that you want to hear If you use the omni setting the orientation of ZoomLink has no influence as sound is picked up from all angles Make sure the lavalier is not folded together or knotted Switch on ZoomLink by pressing the button for one second Recommended ZoomLink settings Zoom wider angle sound pickup Omni 360 sound pickup ZoomLink directed to the speaker Recommended Conversation in noisy conditions with one or especially more talkers close by like e at parties e in shopping malls e while traveling How to use ZoomLink e Hold it in your hand Make sure you do not cover the microphone opening on the left side of ZoomLink The front of ZoomLink should point to the speakers you want to hear e Switch on ZoomLink by pressing the button for one second Recommended ZoomLink settings SuperZoom narrow angle sound pickup Zoom wider angle sound pickup 20 Using ZoomLink ZoomLink worn by the speaker Recommended for Conversations with just one person like e Lectures e Walks e Sport e When traveling with another person gt E How to use ZoomLink e Hand ZoomLink to your conversation partner e Your partner should wear it around the neck The cor
12. omLink contains a built in Lithium ion battery with fast charge capability A fully discharged battery takes around 2 hours to recharge The battery will be about 80 charged within an hour Plug the charging unit into the power socket Attach the ZoomLink adapter for external connections Charging ZoomLink Plug the charging unit into the power jack on the adapter marked ere 7 OV 400 mA A Use only original Phonak charging units e The battery symbol in the ZoomLink display flashes during charging The battery cannot be over charged e The battery symbol stops flashing when ZoomLink is 100 charged e ZoomLink operates for approximately 10 hours when fully charged e Make sure the socket outlet is easily accessible For MyLink ZoomLink users To simplify the charging of MyLink and ZoomLink Phonak offers a special charger with an Y cable which allows to charge ZoomLink and MyLink in parallel as depicted below Charger Charge MyLink and ZoomLink by using the same charging unit ZoomLink Switching ZoomLink on off To switch on Press and hold the desired button for one second long press To switch off Press and hold a button for one second long press The display shows startup information during switch on When ZoomLink is ready the following information appears e FM channel number e Battery status e Microphone setting Microphone setting symbols
13. t have a headphone output socket place ZoomLink in front of the loudspeaker of the television or the radio receiver Then switch on ZoomLink and the television This may prevent that the television loudspeakers are muted when ZoomLink is connected to the television 24 Some televisions also have Cinch or Scart sockets Ask your hearing care professional for the Cinch or Scart adapter from Phonak Scart adapter Cinch adapter 25 26 Using ZoomLink For standard audio input use the microphones in ZoomLink are automatically switched off If there is a need to activate the internal microphones in parallel to the audio input proceed as follow e Plug in ZoomLink as illustrated and switch on the television ZoomLink switches on automatically when it detects an audio signal from the television A Audio appears on the LCD e To activate the ZoomLink microphones in parallel to the audio input press the key 2 appears on the LCD ZoomLink is in omni mode e To switch off ZoomLink microphones during audio input use press the O key again 2 disappears on the LCD and A is displayed again 27 28 Using ZoomLink Using ZoomLink with the MicroBoom microphone For an optimal speech quality e g in educational situations in classrooms and auditoriums an external microphone can be attached to ZoomLink Proceed as follows Attach the adapter to ZoomLink then plug the MicroBoom cable in
14. to the microphone socket of the adapter Hand ZoomLink to your conversation partner Slightly increase the loop diameter 1 and put it on your left or right ear 2 Then decrease the loop diameter by slowly pulling in the direction of the arrow 3 until it holds safe and is comfortable to wear 29 Using ZoomLink Then slightly adjust the MicroBoom on the ear 4 to have the microphone approximately at the level of the mouth Fix the microphone cable with the clip 5 on your clothes Wear MicroBoom as depicted 6 The microphone does not need to be directly in front of the mouth A Do not bend or twist the MicroBoom Make sure it is safely stored 30 Operating range The operating distance is the distance between the speaker talking into ZoomLink and the hearing instrument user with MyLink or any other Phonak receiver Speaker using ZoomLink Listener using MyLink or any other receiver The maximum distance is typically more than 10 m 30 feet inside and more than 30 m 90 feet outside At large distances some noise may be audible this is perfectly normal A High power electronic equipment larger electronic installations and metallic structures may affect and significantly reduce the operating range 31 32 For professionals Changing the FM channel If the radio channel used in ZoomLink is frequently disturbed by an external source of interference the hearing care
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