Sigma Light Operator & Installation Manual
Contents
1. estomatic Lxcellence SINCE Sigma Light description of the internal parts at a glance 1 Isolation switch 2 Canisters amp lids 3 BTC hopper amp lever 4 Canister chutes 5 Extraction plates 6 Whipper assembly 7 Whipper drip tray 8 Tea brewer 9 BTC brewer 10 Dispense pipes 11 Dispense strap 12 Dispense head 13 Moving dispense head 14 Syrup pumps 15 Overflow pipe 16 Waste bucket 17 Waste trip 18 Boiler drainage pipe 19 Overflow bucket 12 16 18 Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 10 44 estomatic ish Vending Excellence Since 965 Description of internal door at a glance 1 3 1 Vend mode door switch 2 2 Flush buttons 4 3 Turret lid amp claw 4 Carousel 5 5 Dispense instructions 6 6 Door lock bar 7 Touch sensitive keypad 8 Cup unit assembly 9 Door lock assembly 8 10 Cup catcher 7 11 Cup sensor 12 Dispense head drip tray 9 13 Internal cup drip tray 14 Cash box 10 11 12 13 14 Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in2. 33 Ensure the cup drops correctly into the cup catcher position 34 Clean the cup station Page 9 35 Clean the machine internally buckets waste bins ensure that it is presentable 36 Once you are happy call the customer over for training 37 Operated sites will only need basic training i e on how to vend a drink coin entry coin reject cup sensor what to expect if the cups ingredient or change runs out 38 DIY Sites will need full operator training i e run through the first part of this manual with them make sure you cover behaviours of the machine and error codes 11 amp 12 also anything else which may be an advantage behaviours of the machine e g if you remove a cup once you have pressed the keypad for a vend you will not get a drink and it s likely that the machine has taken your credit as well Or if you order an espresso expect half a cup of coffee etc Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 28 44 westomatic British Vending Excellence Since 1964 Installation amp commissioning The installation of a new machine is a critical time in the relationship that you as a technician and your company have with the
3. 2 Shake the instant canisters to loosen any compacted Place the canisters on a stable surface and fill with dry fresh Do not fill canisters whilst in any machine this will cause the When removing canisters always position the chutes in the upright position this will prevent any spillages If your Sigma is fitted with ventilated chutes refit horizontally Note Repetitive turning of the chutes over a period of time can cause the auger fittings to become loose Turning the chutes manually also makes a mess Remove the instant ingredient canisters by tilting them backwards to lift the front locating peg from its hole Pull the canister towards you whilst lifting the front of the canister by 10mm The canister s can now be removed and placed onto a clean dry surface ingredient ingredients to the required level replacing lid following e Malfunctions e Blockages e Explosions e Dispense pipes will be blocked with beans etc DON T Joocimscnm Overfill canisters on low volume machines Leave bags of product on top of canisters Leave bags of product or syrup open in the vending machine this will attract small insects Overfill the machine with spare ingredient or cups Leave any debris product wrappers etc inside the machine Force components into position Stand on any lower part of the machine to access the top Copyright Westomatic Vending Services Limited 2013 All rights reserved No
4. Bean to cup grinder adjustment dial Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 34 44 estomatic Lxcellence SINCE How to adjust the gram throws on all fresh ground drinks Enter the DRINK menu Enter CHANGE ALL Scroll up and enter ALL FG INGREDIENT Make sure the menu is ALL FG INGREDIENT instead of ALL FB INGREDIENT By using the scroll buttons press enter on the required menu i e INCREASE BY or DECREASE BY This menu will now be flashing Enter the desired percentage by using the numbers which are assigned to the buttons on the front touch sensitive keypad Once you press enter the percentage menu will stop flashing After you have completed this you will need to re enter the FG ESPRESSO Now vend a dry throw and weigh the coffee using your mini scales Keep using the above process until you reach your goal of 7 7 5 grams per cycle Once the above procedure has been completed test vend 10 fresh ground espresso drinks with the door open to ensure that there are no failures A key requirement is a consistent coffee cake which should look not too wet and not too dry aim for a perfectly extracted
5. 30 Connecting mains power amp how to enter service mode 31 If fitted commissioning chiller carbonator 31 If applicable how to set up the syrup shots for flavoured coffees 32 Adjusting drink parameters 33 Bean to cup only 34 Bean to cup 35 How to adjust the gram throws all fresh ground drinks 36 Cup sensor af Setting up the coin mechanism 38 Triac circuit table 39 Error codes 40 Error codes 41 Useful part numbers 42 Machine maintenance Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 24 44 westomatic NE ILE al Electrical information Supply voltage 230 Vac Current 13A Fused RCD protected switched spur Power 2 4 Kilowatts Frequency 50Hz Internal motor voltage 24Vdc Bean to cup grinder 24Vdc amp 240Vac A Fused 13 Amp spur must be protected by a 30mA RCD and wired in accordance with BS7671 Machine fuse ratings F1 Main amp boiler T12 5amp F8 LED lights T3 15amp F2 Fan TO 5 amp F9 Cup dropper T2 0amp F3 Refrigeration T3 15amp F10 MDH inlet valves T2 0amp F4 PSU ac supply T3 15amp F11 Whipper motors T3 15amp F5 240V supply BTC T3 15amp F12 Boiler valves T3 15amp F6 Aux F13 Ing motors T3 15amp F7 CPU
6. Light machine you will need to calibrate the machine to suit your coffee beans If you cannot carry out this procedure yourself your machine is going to fail very quickly This is a two part process and must be done in the following order We recommend using a DARK ROAST coffee bean and not a light medium or medium dark roast Firstly The grind Secondly Coffee been gram throw Follow these procedures to run a dry throw T Open the door e Enter security code for service mode access 4684 7 Scroll to DRINKS then press enter j Scroll to FG COFFEES then press enter 7 Enter FG ESPRESSO x Scroll to DRINK THROWS then press enter Enter CAFF INGREDIENT e It will now state the 7 oz 9 oz or 12 oz DURATION 6 0 or 12 0 seconds this is the factory default settings Now press button 0 or 10 This will give you a dry gram throw of espresso grind More often than not the grind will be too coarse Adjust the grind via the dial on the right hand side of the grinder blades refer to the grind adjustment Page 34 Once you are happy with the grind you will now need to weigh the coffee bean gram throw You may also like to make a note below of the coffee which was set up upon installation by you Date Coffee brand Roast type Duration of throw Gram throw Westomatic loose tea brewer The Sigma Light tea brewer will not need the same calibration as a bean to cup brewer Use the same guidelines as on page 32 if
7. Purge the syrup through the pipe by pressing test until it reaches the dispense head Now press save bottom right hand corner Now press back Dependant on your machine type select the required coffees that you wish to assign the syrups to For example if your machine is a BTC model press fresh ground coffee drinks Now press the drink which you require the syrup to be assigned to latte for example Now press on allow syrup shot 1 A tick will now be present in the box Now press save bottom right hand corner of the screen tab Now press back twice bottom left hand corner of the screen tab You will see a save setting s progression bar appear on the screen You will now be looking at the service mode screen Press vend mode Now test your drink with the flavoured syrup Repeat the process with additional syrups if needed Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 31 44 estomatic We a2 Adjusting drink parameters You can alter any of the drinks parameters in service mode this can be done by simply opening the machine door followed by this procedure To access menus and adjust parameters you will ENTER SERVICE MODE ne
8. coffee cake With 12 oz default settings the brewer will cycle twice on the following drinks Cappuccino latte skinny latte flat white Americano and double espresso macchiato therefore the duration value will be double that of a single espresso or macchiato For example If the espresso gram throw equates to 4 seconds 7 grams the latte will be double the value 8 seconds 14 grams remember the brewer will complete two cycles on a 12 oz cup as a default which will work out at 7 grams per cycle once calibrated Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 35 44 westomatic We a3 Cup sensor Tools needed Small flat headed screw driver watch type Please note that your Sigma Light hot beverage machine has been through a full test procedure at Westomatic Vending Services Ltd However the cup which we used to test the cup sensor on your machine may differ to the cup which you are about to load into the cup turret tubes Cups will vary as you know from plastic to paper and from white to black Therefore it is imperative that you test your cup sensor upon installation and adjust the setting on the sensor if needed You may also like to mak
9. levelled in both planes by adjustment of the four levelling feet A spirit level should be used and placed on the cabinet roof and cabinet sides Incorrect levelling can result in coin acceptance problems door misalignment and inconsistent cup dispense issues Every effort is made by Westomatic to ensure that machines are clean and free from contaminants We strongly recommend however that as part of the commissioning process the machine is sanitised using a two stage process thus Stage 1 Biocide for the removal of biofilm build up Stage 2 Sanitise neutralisation of bacteria Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 26 44 westomatic Sigma Light installation checklist 1 Flush the mains water stopcock into a bucket for 30 seconds to remove any dirt or flux from the new or old pipes Page 29 Fit a water block Page 29 Make sure that there is sufficient water pressure to the machine by using a pressure gauge Page 29 Open the machine door and remove the inlet hose this needs to be connected from the stopcock to the 34 inch valve situated half way up on the rear of the cabinet make sure it s a tight fit and turn the stopcock o
10. lid e Ensure the boiler lid is fitted to the boiler and all gaskets are in place e Descale boiler if required Error code 58 Fault Description Boiler Under temperature Actions to Take e Ensure the connectors are fitted correctly e Check replace the boiler fuse Error code 59 Fault Description Temperature Thermistor open circuit Actions to Take e Ensure the probe connectors are fitted correctly e Ensure the probe is connected to the control board e Replace boiler probes Error code 60 Fault Description Bean grinder timeout Actions to Take e Ensure Grinder is connected e Ensure the grinder fuse is fitted e Ensure no objects are jammed in grinder Error code 61 Fault Description Drive motor not reaching home within the timeout set Actions to Take e Ensure the brewer is mounted correctly in the machine e Ensure the connectors are fitted correctly e Replace the drive motor for the brewer Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 40 44 p Westomatic Useful part numbers CUP SENSOR 119085 SIGMA CPU 201651 NYLON FILTER BELT BREWER CYLINDER O RING BOWL amp CHAMBER WHIPPER IMPELLOR WHIPPER BASE LCD DISPLAY MI
11. part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 14 44 westomatic British Vending Excellence Since 966 i 1 Whipper assembly amp overflow bucket Overflow bucket and door drip tray Remove empty and thoroughly clean the 1 Before refitting the overflow bucket clean Make sure the brass pressure weight along with all Remove the silicon rubber delivery tubes to the whipper assemblies Remove all the mixing bowls by releasing the base clip anti clockwise to the 7 o clock position ref picture on the left Remove all impellors by pulling them away from the whipper base ref picture on the left Remove the whipper bases by rotating the clip further anti clockwise to the 6 o clock position and pulling forward Refit a hygiene kit Place all removed items into a bucket of warm water and an appropriate cleaning agent sanitiser Clean thoroughly rinse and dry for your next machine Make sure you fit the parts pipes in exactly the same order failing to do so will result in the machine malfunctioning Refit the impellor with the dot marrying up with the flat part of the whipper shaft Failing to do so will result in a circuit fault 14 20 or 14 21 or 14 22 or 14 23 or 14 24 or 14 25
12. part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 18 44 estomatic Excellence Since 5f Sanitising the syrup lines For models with either hot or cold configuration ROUTINE MUST BE PERFORMED ONCE A MONTH AS A MINIMUM REQUIREMENT 1 m Final checks org Fill a sanitising bucket with warm water and the right amount of milton sterilising fluid approx 55cc per 4 5 litres of water Place the syrup dip tube ends into the bucket of solution and flush the fluid through until the syrup lines are primed full of sterilising fluid Leave for 15 minutes how to flush page 17 After 15 minutes empty the bucket and replace with clean water Flush through until all traces of sterilising fluid have been removed and the water coming out of the dispense nozzle is pure and clean this may require several flushes Remove the dispense nozzle and clean the spout thoroughly with the sterilising fluid If required the individual dispense spouts can be removed for better access rinse thoroughly in clean water and place back in nozzle Re prime the syrup lines using the internal flush buttons Test vend all drinks checking for correct operation and drink strengths in drink testing and vend mode Remove all wrappers and waste m
13. publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 3 44 westomatic 4 y Preface This document is intended to be used as a reference book for qualified Installation Engineers and Operators to be able to install commission programme maintain and to carry out basic fault finding diagnostics on the Sigma Light vending machine Information on the operation the use of and cleaning of the machine can be found in the operational and cleaning sections of this manual Concepts and definitions Description Definition gt gt gt gt The person who uses the machine exclusively for vending a drink The user will have NO access to the inside of the machines A competent professional who has been trained on the machine and Service Technician is aware of the dangers involved They must have a thorough and or Installation knowledge of the electronics and mechanical parts of the machine Engineer and be qualified to install commission programme maintain and repair the machines A qualified individual who is responsible for cleaning the machine Operator filling ingredients and cups and has knowledge of removing brewers and the total whipper assembly for periodic cleaning Service Operator A person who can carry out basic fault finding and the d
14. the drink s If your Signature has been ordered as a payment set up the programming will already be set up for you i e the machine will be programmed to pay vend If however you need to change the settings at a later date this can be carried out in Service Mode When accessing Y menus amp adjusting MACHINE SETTINGS parameters you will need to press enter PAYMENT SETTINGS Keypad layout page 9 ypeuteyout pag MDB or Freevend Press button 11 until you see SAVING SETTINGS PLEASE WAIT Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 37 44 ce 966 p Westomatic Sigma Light circuit table In the event of a circuit fault the 14 represent s an open circuit the number after the hyphen represents the circuit with the fault The table below allows you to pin point where the fault lays example 14 20 would be an open circuit regarding the whipper station 1 1 Master water inlet 2 A J Howaernet o 2323O P9 3 j Colwatrilet PB OE 4 BrewerlAirPinher TP 5 Brewer2AiPinher PB 6 WaerSttini PH 8 WaerStatin3 P9 9 W
15. the grinder blades burrs and replace if worn 3 Calibrate the BTC brewer grind amp gram throw Brewer s 1 Replace the nylon filter belt s 2 Replace the orange gasket and o ring on both brewers 3 Clean the filter carriages remove all coffee amp tea grouts Fuses amp boiler interface board 1 Check all fuses are of the correct value 2 All fuse holders need to be a tight fit replace if needed Extraction area 1 Clean the complete extraction system including removal and cleaning of extraction fan motor assembly and tubing 2 Clean extraction area amp tubing on both brewers Cup unit 1 Remove the carousel and clean the cup unit 2 Testthe cup unit for operation i e let it self fill amp test the cup drop 3 Check calibration of the cup sensor Coin mechanism if applicable 1 Clean the coin mech validator 2 Clean the coin chute 3 Coin test mechanism checking change payout of each available coin Machine cabinet 1 Make sure the machine is level 2 Make sure the door lock opens and closes with ease Drink tests 1 Ensure all drinks rinse correctly check for over dosing 2 Take pay free vends with the door closed amp check for correct dispense Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording
16. Tools required e Warm water e Cloth e Very soft microfibre cloth for the Sigma Light overlay Cleaning the Light screen and front acrylic overlay Do not use a cleaning agent on the front acrylic overlay e With the door open press this menu tab CLEAN BUTTONS The touch sensitive keypad will be locked out for 30 seconds s Use a soft damp with water only microfibre cloth when cleaning the Light screen and front acrylic overlay Cabinet and door e The external and internal cup station moulding should be wiped over with warm water and the appropriate cleaning agent sanitiser Care must be taken to thoroughly clean the cup station area cup sensor lens splashguard and drip tray Use the appropriate cleaning agent sanitiser for the cup station area only Recommended cleaning maintenance procedures ALWAYS SWITCH OFF AND DISCONNECT THE MACHINE FROM THE MAINS ELECTRICITY SUPPLY BEFORE CLEANING OR THE REMOVAL OF PARTS The quality of drinks produced by the Sigma Light can only be maintained if the machine is cleaned regularly following the required cleaning schedule Cleaning agent always use a suitable vending sanitiser Daily cleaning summary Shake and refill all canisters Page 14 Wipe down the whipper deck Remove all whipper assemblies and refit a hygiene kit Empty and clean waste bin underneath the brewer Remove and clean all brewer assembly parts i e flexi bowls brewer chambers filter carriages and nyl
17. Vending Excellence 5i Introduction The information held within this section has been compiled by the manufacturer to provide recommended guidelines to operator personnel and is intended to be used in conjunction with any existing operating procedures your company uses Hygiene In accordance with the food hygiene Amendment regulations 1990 SI 1990 No 1431 and in compliance with the local public health authority requirements it is the responsibility of the machine Operator to keep this machine maintained in a clean condition to ensure the highest standards of hygiene needed to prevent the formation of bacteria A regular systematic method of cleaning will help achieve this condition A high standard of personal hygiene is essential for a vending machine Operator Clothing must be neat and clean and loose hair should be tied back accordingly Hands and fingernails must be washed thoroughly before work commences particularly after each visit to the toilet area Jewellery should be kept to a minimum and preferably removed during any cleaning operations An operative who is suffering from cuts sores or any form of illness must inform their immediate superior at once and must not come into contact with this vending machine ingredient products cups or any other machine related items The operative must not resume work until authorised to do so by their immediate superior Important safeguards 1 Read these instructions before attempting
18. XING BOWL STEM HOOD FLEXI BOWL KIT FILTER PLATFORM INSTANT HYGENE KIT BTC FRESHBREW HYGENE KIT MDH STRAP CANTILEVER ARM COFFEE PINCH SOLENOID 24V TEA PINCH SOLENOID 24V AIR PUMP24V WHIPPER MOTOR 24V INLET VALVE ASSEMBLY24V BOILER VALVE 8mm BODY LOW SCALE 24VDC DELIVERY VALVE SEAL CLEAR MEMBRANE SEAL MULLER DEL VALVE PRESSURE SWITCH 24V CUP DROP UNIT 73MM 70Z SQUAT OR 90Z CUP 24V CUP DROP UNIT 80MM 120Z CUP EXTRACTOR FAN MOT NOT ASSEMBLY INGREDIENT MOTOR 90RPM INGREDIENT MOTOR 130RPM MULTI BREWER DRIVE ASSEMBLY GRINDER RELAY KIT 230V GRINDER 230V 240VAC TO 24VDC TRANSFORMER PROBE SET BOILER ELEMENT 2 2KW 59085 201651 O Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 41 44 westomatic Ea EHPETICC 2 Machine maintenance every 4 6 months Boiler amp water services Descale the probe set Descale the boiler valves Check the calibration of all boiler valves 6fl oz 10 seconds Replace the boiler seals Descale the element Replace the water filter Check water pressure Minimum water pressure 2bar Maximum water pressure 6bar oo a OIM Bean to cup grinder 1 Remove and clean bean canister 2 Check
19. aerSttin4 P2 OE 10 Water Station5 P 11 WatrStationG Bayt Otf2 12 Water Station 7 Bay 2 JOR 13 J Hingedenmoori Ot0 OE 14 V hgrdentmoor2 O9 J 15 igredentmoor3 1 O8 16 Ingredientmotor4 O7 17 igrdentmoor O6 18 igrdentmoor 3 O5 J 5 19 ngedentmoto7 O4 s 20 n Whppr 1 STB 21 Whppr2 1 1 1 102 OE 22 Whppr3 1 Of 28 Whipper4 NI 24 1 Whiper5 TN 25 Whppr6 NB 26 Cup Peelermotor NZ 28 1 1 MDH Motor NS 29 Staiion Bay2Pinchsolenid CNA 30 Staeion BayfPinchsolenid ENS 31 BrewriArPum NR 32 Brewr2ArPump NT 33 WaerStatin8 RB 34 1 Whipper ZR 35 n UV amp RO 306 Syrup RB 38 Symp RS 39 S lWater 1 R2 X 40 Carbonated Water RI 41 sIngredientmotor8 1 1Q8 3 4 42 htemallight S Spree 1 1 1 1 Qe 44 S S
20. any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 11 44 Loading cups westomatic British Vend ng Excellence Since 966 Cup unit Actuator arm To correctly fill the carousel when empty 1 2 3 4 9 Ensure the machine is turned off Ensure the actuator arm is positioned on the outside of the cup carousel With the door open load one sleeve of cups into the carousel tubes avoiding the dispense position highlighted with a red arrow Switch on the machine via the mains isolation switch The carousel will then rotate until the cups drop into the dispense position cup ring Now fill the remaining columns IMPORTANT DO NOT load cups into the dispense position DO NOT overfill the columns ALWAYS refit the carousel lid NEVER try to turn the carousel by hand as this will cause cup jams Cup units There are 3 types of cup units dependant on the size of cup is being used Cup Type Cup Rim Diameter 7oz tall 70 mm Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 12 44 p Westomatic Cleaning external door
21. arts are scratched cracked or badly stained replace immediately Re fit all removed items in the reverse order to removal You must remove all canisters hoppers when filling Close the shut off flap E and then remove the whole bean or FB canister by lifting it upwards and towards you ensuring a hand is placed on top of the canister lid to prevent any beans or FB ingredient from spilling Upon replacement of the whole bean canister ensure the shut off flap E is returned to the open position Switch on the machine and test for correct operation via the flush buttons and followed by a series of test vends for that particular brewer Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 16 44 westomatic CeCe e ew Clean the nylon filter belts and brewer parts every 1250 vends NO 0 CO M CO Remove the silicon dispense pipe from the brewer carriage F page 16 Unlock the brewer carriage by sliding the lever left G behind pipe page 16 and pull the whole assembly forward to remove Remove the air pipe H page 16 Tilt the air pinch arm to the 12 o clock left hand position I page 16 Remove with great care the
22. aterials from the machine Check there are no leaks from the syrups Enter drink testing make sure each drink corresponds with the correct mixing bowl i e there should be no deposits of residue ingredient left inside any of the mixing bowls Flush machine Ensure the door is locked tight Test the machine for correct operation Insert coins if pay vend and check that the correct credit is displayed Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 19 44 westomatic British Vending Excellence Since 966 Operator level door open software menu and their meanings To access the door open Operator menus simply open the machine door DOOR OPEN ues FDISPLAY AUDIT a READ AUDIT FROM M L BREWL BELT CHARMED The menus on the LCD screen allow you to access files such as the audit Simply press enter Page 9 and the information will be displayed on the screen DISPLAY AUDIT Audit mode provides the ability to view the overall total drink volume and values dispensed READ AUDIT FROM M C via USB Your line manager supervisor will need to provide you with the following tool 1 x USB flash drive 2GB minimum requirement The USB flash drive must be
23. brewer cylinder followed by the flexi bowl J page 16 Clean thoroughly with appropriate cleaning agent sanitiser rinse and dry Remove the nylon filter belt from the brewer carriage by pressing in the belt lever spring G and using the locking plate to hold the lever in place Remove the nylon belt and clean thoroughly rinse and dry Re fit all removed items NOTE When refitting the brewer carriage ensure the locking plate is correctly positioned to ensure the carriage is securely located Every 7000 vends you must replace the nylon filter belt orange gasket and brewer pot o ring here s how RON This does not apply to an all instant machine Remove clean and refit all brewer parts as described above and on page 16 Before refitting the black brewer pot replace the o ring on the bottom Remove the brewer carriage as described above Remove the nylon filter belt from the brewer carriage by pressing in the belt retainer spring and using the locking plate to hold the lever G behind pipe page 16 in place Discard the old belt and also the orange gasket underneath the belt Now fit a new orange gasket along with a new nylon belt ensuring that the belt is fitted underneath the scraper Now reset the nylon filter count by pressing and excepting either the BREWER1 BELT CHANGED or the BREWER2 BELT CHANGED menu tab in the door open mode dependent on the machine model How to use the fl
24. client First impressions count and last for many years We recommend that you do as much site and machine preparation as possible before installing the machine Warning A Water Block safety device must be fitted between the mains incoming supply and the inlet to the water hose Pressure gauge Use a pressure gauge to measure the water pressure and make sure you keep within the guidelines which are on page 25 Connect water supply Connect the machine to the mains water supply using the new water hose and seals supplied with the machine do not use an old hose which will have a build up of Biofilm A Biofilm is an aggregate of micro organisms in which cells adhere to each other on a surface Flush the mains water line thoroughly before connecting to the machine Make sure the water filter has been flushed prior to installing or at the installation Turn screw the 15mm fitting of the mains water supply hose supplied with the machine to the rising water main via a stopcock Fig1 Now connect the 34 inch connector to the Sigma Light and turn the stopcock on and check for leaks For water pressure guidelines see page 25 Fig 1 Stopcock must be a potable cold water supply Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recordi
25. cup sensor to your cups this will need to be done by you Page 37 Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 27 44 westomatic Sigma Light installation checklist continued 23 If applicable how to program the flavoured syrups to your coffee beverages Page 31 24 If applicable fit a bin liner to the inside of the waste bucket underneath the brewers When the machine has reached its temperature 25 If applicable Calibrate and test the bean to cup brewer Page 33 onwards 26 If applicable Set up the tea brewer 27 Taste amp test vend each drink and make sure that there is sufficient water in the mixing bowl before and after the ingredient has been dispensed 28 Dependant on ingredient some drinks may need the water level decreased increased Page 32 29 Ensure the correct chutes have been positioned into the correct bowl 30 Check that the dispense pipes are correctly fitted into the dispense head Ref picture on the processor cover or page 18 Close the machine door 31 Run a payvend on every drink Does it correspond to what you ve pressed on the screen 32 Check coin acceptance drink value change given if applicable
26. dc supply T3 15amp F14 Refrigeration dc T2 0amp F15 Bay 1 Inst T2 0 amp FB T3 15amp FG T6 3amp F16 Bay 2 Inst T2 0 amp FB T3 15amp FG T6 3amp Please do not fit a different type of fuse rating other than the fuses specified above Water services Mains water supply from a 15 mm 1 2 rising main Minimum water pressure 0 2Mpa 29 psi 2 Bar Maximum water pressure 0 6Mpa 87 psi 6 Bar Reference should be made to the model water bylaws 1986 statutory instrument SI No 1147 Noise levels The Sigma Light has been designed to work within a user friendly environment and will therefore not exceed a noise level of 70GB Operating conditions The Sigma Light machine is suitable for indoor use between 10 and 30C Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 25 44 p Westomatic nce J66 Vending Excellence 5i Important pre Installation Information The information provided within this handbook has been produced to guide you through correct basic installation and operational requirements It is strongly recommended to thoroughly read through this handbook prior to attempting installation of the machine The Sigma Light has been
27. designed to be able to be quickly and easily installed and provide good quality well presented drinks from power up Access to the maintenance area of the machine is via the Light screen technology provided Warning Before commencing any installation procedure ensure that all machine site preparation has been completed correctly and that lifting equipment of the correct capacity is available We recommend that as much preparation is carried out as possible before installing the machine A good guide for ensuring the site is properly assessed with the involvement of technical personnel is the AVA site survey which is available to all member companies from the AVA Within the AVA survey particular attention must be paid to the local hazard analysis evaluation This will aid in assessing potential risks such as water quality when sitting a machine in a particular environment Location The machine is suitable for indoor use only with an ambient temperature not below 10 C and not exceeding 30 C and not in an area where a water jet could be used Please note that the machine will increase the ambient temperature in confined air spaces The machine should be located to allow access to the appropriate electrical and water services with at least 100mm 4 of free space between the rear of the cabinet and the wall to allow adequate ventilation Leveling It is important that the machine is located on a stable level surface The machine should be
28. do so will result in the coils freezing which can take over 12 hours to defrost T 2 3 E RE m Switch the machine s internal ON OFF rocker switch ON As soon as the machine has been turned on you must prime the still water using the water flush buttons located on the back of the processor cover Page 17 Continue to prime the water until all air has been expelled from the system and a constant steady water flow is achieved from the dispense head If fitted with syrup pumps place the correct dip tube into the correct syrup container If you are unsure which one is correct place the dip tube in water first and run a pay vend with the door open for that particular syrup This will help with assigning the correct drink code to your syrup Prime the syrups through the nozzles in flush mode Note After commissioning it will take the refrigeration system approximately 20 minutes to achieve operating temperature dependant on ambient conditions f applicable how to set up the syrup shots for flavoured coffees Open the door Enter service mode 1594 Press change drink settings Press syrups Press syrup shot 1 syrup pump situated on the left hand side Press on the enabled box A tick will now be present in the box Press main ingredient above the enabled box Dependant on your cup size alter the duration of the syrup throw time For example if your cup set up is 120z press on the duration box and enter 3 seconds
29. e a note below of the cup which was set up upon installation by you Date Cup brand Cup size Cup Colour How the cup sensor operates 1 Firstly look at the sensor while there is no cup present in the cup catcher 2 If the Green light is on then this is correct The green light means power on 3 Test vend acup into the cup catcher in Operator functions with the door open 4 Both green and orange lights will now be present on the sensor when there is a cup in the cup catcher 5 If you remove the cup and the green light is the only light left on you are now safe to test the machine with the door closed 6 If none of the above applies follow the instructions below Programming the cup sensor 1 Adjust the sensor so that both lights are present 2 Then adjust the sensor so that the orange light fractionally turns off which leaves the green light still present on the sensor 3 Then atest is carried out using the test the cup within the OPERATOR FUNCTIONS while the door is open 4 Once the cup unit drops a cup into the cup catcher both lights are present 5 This means that the cup sensor is successfully transmitting and receiving a sensor beam to and from the cup 6 Ifthe cup drops and only the green light is present we will fine tweak the sensor pot so that the orange light is on and start the test procedure again 7 Once the sensor has been correctly set up we will then close the door and run a series of test vends which wi
30. ed to use the external Y keypad page 9 amp 30 DRINKS FG p S In this example we will use FG CAPPUCCINO FG CAPPUCCINO You will now see this on your LCD Display FG CAPPUCCINO DRINK SET UP DRINK THROWS DRINK SET UP Will allow you to enable or disable a drink This is very useful for disabling sections of the machine for example If you have a problem with a chocolate whipper motor you can disable all of the chocolate drinks i e mocha chocolate amp creamichoc This will allow you to keep the machine up and running until you can source a new whipper motor DRINK THROWS This menu will allow you to adjust the drinks parameters i e drink strength water levels whipper timings pulses and delays Very important Make sure that there is sufficient water in the mixing bowl before and after the ingredient has dispensed Failing to do so will result in a return visit to the machine to fix one or maybe all three of the following issues a blockage flood or circuit failure Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 32 44 estomatic Excellence Since 5f Bean to cup Run a dry throw Very important Upon receipt of your Sigma
31. efully read before machine installation or operation is started Westomatic Vending Services Ltd does not bear liability for any damage or disturbance resulting from non observance of the instructions in this manual It is strictly forbidden to make this manual or the operator instructions accessible to any third party Non observance will result in a claim for damages Spare parts Only genuine original Westomatic spare parts should be used when servicing this machine ATTENTION Faulty or defective non Westomatic spare parts may lead to incorrect machine operation or damage Where non Westomatic spare parts are used all obligations of Westomatic Vending Services Ltd such as warranties service contracts etc are void without prior notice and agreement Part sales tel 44 0 1626 323100 option 3 Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 5 44 S 9 Bntish Ve Responsibility of the operating company omatic ici In order to avoid faulty machine operation and ensure safe Operator cleaning practices this user manual and the associated operator guide should be stored inside the purpose built document holder located within the vending
32. er to aid in machine identification and audit data retrieval accuracy Also you will be able to test the moving dispense head and cup test in this mode VEND MODE Pressing enter on VEND MODE will simulate the door being closed This feature will allow the operator to test that the coin mech is operational for the end user Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 22 44 westomatic British Vending Excellence Since 1964 westomatic Ba GREAT DRINKS onthe a D Installation Manual Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 23 44 westomatic ish Vending Excellence Since 965 Installation contents 25 Electrical information 25 Fuse ratings 25 Water services 25 Noise levels 25 Operating conditions 26 Important pre installation 26 Levelling 27 Installation checklist 28 Installation checklist 29 Installation amp commissioning
33. ervision or instruction concerning use of the appliance by a person responsible for their safety e Installation and service activity including replacement of the mains cable on this vending machine should only be undertaken by a competent person who is fully conversant with the potential dangers of working on live electrical equipment and mains pressure water systems e Extension cables or longer mains leads must not be used to power this vending machine e hemains lead should be kept away from hot surfaces and sharp edges e Each new vending machine is supplied with a new mains water inlet hose Do not reuse an existing or old water hose e Prior to any service activity switch off and isolate the water and electrical supply If in doubt refer to BS7671 for safe isolation procedures Servicing of live equipment must never be undertaken Use insulated tools and insulated probes on test equipment HSE guidance notes 38 provides guidance on the selection of suitable test probes leads lamps voltage indicating devices and other measurement equipment used by electricians when working on or investigating power circuits e There are no user serviceable parts inside this vending machine e The Sigma Light machine must be cleaned on a regular basis refer to the section within this document on how to clean your machine A water jet must not be used Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this
34. essary safety precautions to ensure the vending machine can be stopped immediately in the event of danger or disturbance Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 6 44 estomatic ish Vending Excellence Since 965 Inspection upon delivery Once your machine has been delivered please immediately check for completeness and possible damage caused by transportation In case of externally recognisable transport damages please do not accept delivery or only under reservation Note the extent of any damage on the transport documents delivery note of the forwarding agent If required please contact the Westomatic helpline as soon as possible to register any product damage as a customer complaint can only be asserted within the currently valid time limits Helpline Tel 44 0 1626 323100 Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 7 44 p Westomatic nce J66
35. ght Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 39 44 estomatic Sigma Light error codes Error code 21 Fault Description Leak Detected Boiler Valve leak detection Actions to Take e Check the boiler for leaks e Check Replace boiler valves for leaks e Check Replace the main water inlet valves e Check the Leak detect value in software is correct Check boiler for scale De scale if necessary Error code 30 Fault Description Dispense Arm Jam timeout activated Actions to Take e The Dispense arm has not moved or activated the switch within the time set 5 seconds e Check the condition of the switches and the dispense arm motor e Replace if necessary Error code 50 Fault Description Brewer 1 Fault Actions to Take e Brewer 1 has a fault return to WVS for investigation e Check fuse for the brewer and replace if necessary Error code 52 Fault Description Brewer 2 Fault Actions to Take e Brewer 2 has a fault return to WVS for investigation e Check fuse for the brewer and replace if necessary Error code 57 Fault Description Boiler Overflow Actions to Take e Ensure machine is level e Ensure probes are connected and fitted to the boiler
36. ll also include removing the cup so that the processor responds by aborting the drink If BTC or SFB models the brewer will complete the cycle before aborting Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 36 44 westomatic NE ILE al Coin mechanism information Tools needed Crosshead screwdriver Your Sigma Light machine has been through a full test procedure at Westomatic This also includes testing for a payment system even if your machine is a freevend only specification Very important Your coin mechanism must be firmly mounted using the three screws on the internal metal work bracket below the coin return Isolate your machine when connecting the MDB coin mechanism loom to the MDB plug on the machine Failing to do so will cause the circuit to malfunction Floating the coin mechanism With the machine on you must float the coin mech with 1 The corresponding change which suits the coin mechanism 2 Use the coin mechanism manufacturer s recommendations when floating the mech This is always done through the coin mechanism s programming To change drink prices 1 Enter MACHINE SETTINGS 2 Enter PRICE SETTINGS 3 Adjust the price of
37. machine and be accessible to all persons involved in the machine installation operation maintenance and cleaning at any time This vending machine must only be operated within a safe and reliable environment The information in this document relating to machine operational safety is based upon the essential health amp safety requirements in force within the European Union at the time of publication During the operating life of the machine it is the responsibility of the operating company to assess any differences in any new legislation and update the operational safety instructions along with their own safe working practices accordingly Outside the European Union the regulations valid at the place of installation and the regional regulations therein must be observed Appropriate use Westomatic Vending Services Ltd will only undertake machine operational liability when the machine is used appropriately and in accordance with the operating instructions to perform assembly operational servicing maintenance and cleaning activities NOTE Any machine usage outside of the above scope is forbidden and is defined as not appropriate In this situation any entitlement to damages against Westomatic Vending Services Ltd and or representatives because of inappropriate use will be excluded The operating company alone is liable for all damages arising from inappropriate use ATTENTION The operating company is obliged to install the nec
38. n Page 29 Plug the machine into a dedicated 13amp supply and turn on Page 30 Remove the rest of the accessories from inside the machine if needed Install the water filter Level machine Page 26 If applicable load one sleeve of cups into the carousel avoiding the dispense position Page 12 If applicable now load the remaining cups into the carousel If applicable connect and fit the coin mechanism Page 36 If fitted commissioning chiller carbonator unit Page 31 Turn machine on by using the internal on off switch Page 10 How to access service mode Page 30 Next read the notice on the white canisters and then remove Flush the boiler fill and then drain the boiler Depending on the water pressure the boiler may not fill completely the first time you power up When the boiler is heating the green light on the fuse amp distribution board will be present this is located behind the 1 canister on the internal left hand side of machine If this light is not present check the water fittings and is the stopcock turned on correctly While the boiler is heating 19 20 21 22 Fit the plinth to the front bottom of the machine Please make sure you have the relevant information from your granulated milk supplier correct gram throw amp should the paddle wheel be removed Load the canisters with correct ingredients and then prime ingredients by turning the auger Page 14 Calibrate the
39. needed All rights reserved No part of this publication may be reproduced Stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 33 44 westomatic British Vend ng Excellence Since 966 The grind If the grind is too coarse it will feel like loose tea leaves If the grind is too coarse the water rushes through the coffee too quickly This results in a weak espresso with very little crema and sludgy coffee grout waste Under extracted ultimately this will cause the brewer chamber to block and explode What to do Adjust the grinder blades so that you are turning the dial clockwise This will close the blades so that they are closer together resulting in a finer grind Warning Each time you adjust the grinder blades remember to vend three dry throws this will clear the previous grinds and then run a dry test throw on the fourth to feel the grind If the grind is too fine it will feel like talcum powder If the grind is too fine the water passes through the coffee too slowly This results in a dark bitter taste which will be over extracted and cause the brewer chamber to flood or eventually exploding What to do Adjust the grinder blades so that you are turning the dial anti clockwise This will open the blades so that they are not too close resulting in a coarser grind
40. ng or otherwise without prior permission from Westomatic Vending Services Limited PAGE 29 44 estomatic We a2 Connecting mains power Ensure the Machine s internal On Off rocker switch is OFF before connecting to the electrical mains supply Connect the mains power cord at the rear of the machine to an independent RCD Protected switched mains supply and switch ON to initiate power to the machine How to access service mode 1 With the door open press and hold buttons 1 amp 12 for 5 seconds 2 Now enter service code 4684 and press enter gt MACHINE SETTINGS All the menu parameters required to programme the control of the machine are within MACHINE SETTINGS gt DRINKS All the menu parameters required to programme individual drink selections throw timings are within the DRINKS menu gt FLUSH MACHINE In service mode the machine can flush each mixing station individually and test the cup dropper unit Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 30 44 estomatic If fitted commissioning chiller carbonator unit Very important You must purge water through the chiller as soon as you turn the machine on failing to
41. nsure the level probe connections are fitted correctly Ensure the timeout settings are set correctly in the boiler menu Check continuity between pins on control board amp crimp within plug H Error code 14 Fault Description Triac circuit failure Actions to Take e Check the output table within diagnostics for the circuit at fault Locate the circuit and check fuses see page 37 for circuit numbers Check all crimps and connectors Check the option is enabled disabled in the menus Check replace the motor valve Replace the control board Error code 16 Fault Description The cup sensor has not detected a cup placement for a least 10s Actions to Take e Ensure there is no fault with the cup unit and that cups are peeling correctly e Ensure the cup sensor is working and set correctly for the type of cups being dispensed Error code 17 Fault Description Triac on control board has gone open circuit Actions to Take e Ensure connections on the control board are correctly connected e Check the fault log for a fault prior to this error which may have caused the fault e Return board for fault diagnostic Error code 20 Fault Description Water Fail safe Water inlet failsafe is caused by the operation of the Water inlet valves outside of a vend cycle or the result of a water leak within the machine Actions to Take e Check the machine for internal water leak e Fault code will be rectified by interrupting power Copyri
42. on belts and dry before refitting 6 Clean the inside cabinet sides and floor 7 Flush through bowls using the internal flush buttons Page 17 8 Clean the overflow bucket 9 Clean drip tray and grille using sanitiser 10 Run drink test vends with the door open using every drink station 11 Run a payvend or freevend with the door closed 12 Wipe the cup shelf 13 With water only clean the external door touch sensitive keypad overlay and 12inch screen with a soft damp microfibre cloth eI Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 13 44 westomatic British Vending Excellence Since 1964 Weekly cleaning summary co 4oci conm Remove all delivery tubes and dispense head nozzles and clean with a sanitiser Check all assembly parts if worn replace with new Flush through bowls using internal flush switches Clean drip tray and grille using sanitiser Empty and clean waste bin and overflow bucket Clean the inside cabinet sides and floor Clean the internal door Clean the external door and 12inch screen with a soft damp microfibre cloth Ingredient canisters removal filling and cleaning 1
43. or 14 34 If any parts are scratched worn cracked or badly stained replace immediately Any of these can cause the machine to malfunction which leads to an Engineer callout brewer overflow bucket and drip tray the interior of the cabinet thoroughly with hot water and an appropriate cleaning agent sanitiser pipes are situated inside the overflow bucket before leaving the vending machine Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 15 44 y westomatic British Vending Excellence Since 1964 How to dismantle the bean to cup fresh brew coffee brewer for cleaning Switch off the electrical power supply to the machine Remove the ingredient dispense chute A from the outlet of the whole bean FB canister s by turning the chute horizontally and then pulling towards you Clean off any dry ingredient residue from the canister outlets with a dry scraper Remove the dispense pipe B by pulling towards you Remove the one piece whipper bowl D by turning the release arm C anticlockwise Place all removed items into a bucket of warm water and an appropriate cleaning agent sanitiser Clean thoroughly rinse and dry If any p
44. or otherwise without prior permission from Westomatic Vending Services Limited PAGE 42 44 westomatic British Vend ng Excellence Since 966 Notes Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 43 44 p Westomatic To upload technical manuals from the Westomatic website please forward your full name and business name via email to support 2westomatic com FE cy WE Cc MEVA amia westomatic ecellence Since Fee Tel 44 0 1626 323100 Fax 44 0 1626 369400 vending westomatic com www westomatic com
45. pre 1 1 Q5 45 Sae 1 OSA 46 Spare 230 e S Q2 48 Spare 1 2 Q SA J Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 38 44 estomatic Sigma Light error codes Error code 9 Fault Description Keyboard Fault or Button stuck Actions to Take e Disconnect external keypad and power up the machine if fault disappears then check the key pad loom replace keypad e lf fault persists then replace the Processor board Error code 11 Fault Description Cups sold out or switch damaged Actions to Take e Ensure there are cups present within the motorised cup unit e Ensure the cup switch in the cup unit works correctly Error code 12 Fault Description Waste tray is full or the waste tray contacts are wet Actions to Take e Empty and replace the waste tray Ensure water is not on the waste tray guide rails Ensure the waste tray full switch is fitted correctly and not damaged in any way Ensure the switch connections are fitted correctly Error code 13 Fault Description Boiler level switch has not detected water Actions to Take e Ensure water is turned on at the mains E
46. preloaded with a Sigma folder and sub folders listed below prior to downloading audit information from the Sigma machine Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 20 44 westomatic British Vend ng Excellence Since 955 Retrieve the audit via USB USB Memory stick folder layout and text format In order to upload software up download audit and machine configuration files from the machine it is necessary to create a main machine folder in the root directory of the machine USB memory stick that contains four sub folders called AUDIT CONFIG FIRMWARE and LANGUAGE as shown here E Sigma ALIDIT CONFIG 3 FIRMWARE LANGUAGE AUDIT This is where all the uploaded machine audit information is stored CONFIG This is where the machine set up is stored for machine cloning FIRMWARE This is where new software is stored ready for uploading LANGUAGE This is where English amp foreign languages are stored for uploading The above folders can be created on the USB memory stick using any PC that has a USB port and the Windows Explorer utility The port for the USB is located near the internal flush buttons ne
47. to clean or refill the machine 2 Do not attempt to operate the machine if any part is damaged If either damage or a fault is suspected contact your nearest available Service Engineer for assistance 3 Never immerse the machine in water or any other liquid 4 Never clean the machine with a water jet 5 Always switch off and disconnect the machine from the mains electricity supply before cleaning and servicing Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 8 44 ccs pO rae 95M p estomatic Lxcellence SINCE Sigma Light external layout at a glance Sigma Light 12 inch 1 digital screen LCD screen Touch sensitive keypad Reject button amp coin entry 2 Door lock Cup sensor Cup station 3 Cup shelf Cup rest Coin return Plinth 9 4 6 9 10 11 Up Down Enter Back out cancel amp save Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 9 44
48. urt Forde Road Devon TQ12 4BT United Kingdom www Westomatic com Sales 44 0 1626 323100 option 1 Part Sales 44 0 1626 323100 option 3 Westomatic Vending Services Ltd reserves the right to change the product specifications at any time While every effort has been made to ensure that the information in this publication is accurate Westomatic Vending Services Ltd disclaims any liability for any direct or indirect losses howsoever caused arising out of use or reliance on this information Information contained herein is correct at time of print Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 2 44 p Westomatic nce 965 Vending Excellence 5i Safety e This document is intended for use as a reference book for qualified Operators and Service engineers It is recommended that any person undertaking installation and or service activity on this machine has previously attended a formal Westomatic training course specific to this vending machine type e his appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given sup
49. ush buttons ls 2 3 With the door open switch on the machine Ensure waste bucket is positioned under the dispense nozzles Flush the machine by pressing the appropriate internal flush button situated on the processor cover next to the cup carousel Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 17 44 UD 2 a westomatic British Vending Excellence Since 1964 Dispense head and dispense pipe positions Remove all dispense head parts strap nozzles retaining pin and remove the dispense head manifold from the dispense arm by pulling towards you Place all removed items into a bucket of warm water and an appropriate cleaning agent sanitiser Clean thoroughly rinse and dry Re fit the dispense head manifold and secure with the retaining pin Re fit the dispense nozzles to the silicon rubber delivery tubes and then insert the nozzles fully into the dispense head manifold Re fit the dispense head strap over the dispense pipes Switch on the machine flush and test for correct operation You can also test the moving dispense head in the operator functions menu Copyright Westomatic Vending Services Limited 2013 All rights reserved No
50. uties of an p Operator and therefore must be competent in both of these areas Westomatic Vending Services Ltd the machine manufacturer Westomatic Vending Services Ltd offers training programmes for the Sigma Light hot beverage vending machines Please contact your account manager for more information Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 4 44 9i Westomatic Bntish Vending Excellen we 1966 Liability amp warranty General All details and indications for the installation and cleaning of this vending machine have been made under consideration of our knowledge and experiences collected up to now Westomatic Vending Services Ltd reserves the right to make technical changes to this machine type without notice as a result of continuous product development Text translations are made to the best of Westomatic s knowledge However we exclude any liability for translation errors The English version of the operation instructions shall prevail for warranty purposes The presented texts and drawings do not necessarily correspond to the scope of delivery The drawings and graphics are not to scale The instructions contained herein must be car
51. westomatic British Vending Excellence Since 1766 e westomatic mm LEN Digma eo LY GREAT DRINKS on the o e 9 c9 c9 LE E E x E 3 eS amp sigma Light Operator amp Installation Manual Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 1 44 westomatic ellence Si Sigma Light Operator contents 3 Safety 4 Preface concepts and definitions 5 Liability amp warranty spare parts 6 Responsibility of the operating company 7 Inspection upon delivery 8 Introduction 9 Sigma Light external layout at a glance 10 Sigma Light description of the internal parts 11 Description of internal door at a glance 12 Cupunit 13 Cleaning external door amp daily cleaning summary 14 Weekly cleaning summary 15 Whipper assembly amp overflow bucket 16 How to dismantle the bean to cup amp fresh brew coffee brewer for cleaning 17 Clean the nylon filter belts every 1250 vends amp flush buttons 18 Dispense head amp dispense pipes 19 Sanitising the syrup lines 20 Door open software menus 21 Retrieve the audit via USB 22 Door open software menus Published by Westomatic Vending Services Ltd Units 7 8 Forde Co
52. xt to the top carousel Procedure on how to read audit data using the USB flash drive Service USB 1 Open the machine door 2 Insert the USB flash drive into the USB port anan ID EE Gr LI A PHY qui Copyright Westomatic Vending Services Limited 2013 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited PAGE 21 44 westomatic excellence 5i Retrieve the audit via USB 1 Once inserted you will be able to download the audit by pressing enter on READ AUDIT FROM MACHINE 2 Once the progression bar has finished your audit has been downloaded onto your USB flash drive 3 Remove your USB flash drive from the USB port This can be done while the machine is on The other menus are all self explanatory DRINK TESTING Drink testing enables the Operator to test any drink selections currently active on the machine with the door open In this mode the drink vend can be monitored visually with the door open to eliminate any minor dispense problems etc VERSION INFORMATION This menu gives Engineers access to the latest firmware OPERATOR FUNCTIONS In Operator Functions the asset number if assigned and serial number are stored Usually in multi unit sites a vendor is given an asset numb
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