User's manual - NBS Technologies
Contents
1. QUICK START b N C CLEANING KIT F QUICK START GUIDE P g gt gt C EXTERNAL POWER SUPPLY J J a N k PRINTER DRIVER amp C USER S MANUAL CD Je INTERFACE CABLE J If any items are missing please contact your dealer To reorder please refer to Appendix B of this manual C RIBBON CARTRIDGE J GETTING STARTED Rev 1 5 1 2 Indicators and controls Your J210i J205 printer is equiped with a multi function panel button with a surrounding light ring that glows in three colours to provide status Indication these are ON FLASHING POVVER ON RECEIVING DATA READY PROCESSING OUT OF COMMUNICATION ERROR RIBBON OR CARD CLEANING HARDWARE OR FATAL ERROR Refer to troubleshooting 0009 Press the multi function panel button to perform the following operations Error clearing Printer cleaning process see chapter 4 Card Testing see chapter 2 Power Switch The power switch is located on the right rear of the printer unit GETTING STARTED Rev 1 5 1 3 Printer installation The following will guide you through the installation of your J210i J205 printer CAUTION Limit AC power supplied to the J210i J205 Printer to 24 VDC Limit excess current draw to 16 amps or less using an associated circuit breaker or other such device Never operate the printer in a location where operator computer or pr2. ccecc eee e eee ce eee eeeeceeeeeeeeaeeeennees 27 B Magnetic encoder cleaning c atxsesssnsdecorsadaoenersoxcenicesstemeanebiateaes 23 Appendix B Accessories BG SUPPIIES wrssseccnsenenseenesenans 29 PIONS E gs yace so ca nant ao csaneae Garauasut seesnauae se E 29 GPS ees ees eaters nse see ee ss ie ie sto es eee ES 30 PS SIN Me a SE IE AIIE TAE EEE EEE AS T E E TEEN 31 APPENDIX C WARRANTY INFORMATION occ cceeeececeeeeeeeeeeeeeeeeeeeseeeees 32 APPENDIX D TECANICAL et CID T weeontacicninnnaceantecioteiseaienaedsestionanteaianasetesced 34 ARRENA ee ee A eee ee ene eee eee 35 Declaration of Conformity c cc ccccccccceessceeeeeeeeseensneeteeeessseenieetteeseeeeeaaas 35 Pao N E ee er re ee 36 ZeOV FONG IN OGIGS lt c aneunrivanttenicaavines elie a a a a E 36 GENERAL INFORMATION Rev 1 5 a JAVELIN 1 Getting started 1 1 Unpacking your card printer Your J2 10i J205 printer ships in a carton and protective anti static bag Keep all packaging material in case you need to move or re ship the printer Pull your printer out of the carton by grabbing it on both sides While unpacking inspect the carton to ensure that no damage occurred during shipment Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer GETTING STARTED Rev 1 5 Make sure the following items are included with your J2 10i J205 printer
3. service the J210i J205 printer NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a high pressure air compressor to remove particles in the printer CLEANING Rev 1 5 4 91 Cleaning system Your J210i J205 printer includes a simple cleaning system using the pre saturated cleaning cards provided The regular use of these cards will clean and maintain important parts of your printer that cannot be reached including the printhead the transport rollers and magnetic encoder station optional feature WHEN TO CLEAN After every 1000 cards approximately using 5 panel colour ribbon cassette HOW TO CLEAN 1 Leave power on Press on both sides of the cover release buttons to open cover and remove ribbon cartridge Close cover Remove cards from card feeder 2 Insert one pre saturated cleaning card into the feeder 3 Press the multi function control button for a few seconds The card will feed into the printer and carry out the cleaning process Repeat the process with a new cleaning card if necessary CLEANING Rev 1 5 4 2 Cleaning the printhead A cleaning using the cleaning system with cards usually suffices However a separate printhead cleaning using swabs can remove more stubborn deposits when print anomalies persist To avoid deposits only use foam tipped swabs 1 Switch power Off then open cover by pressing both cover release buttons and remov
4. the J210i printer is ready to print PRINTING A SIMPLE CARD Rev 1 5 1 10 11 3 3 Printing a sample card Follow the steps below to print your first card Go to the Microsoft Word software lf the printer was not selected as the default printer go to the file menu and select printer and choose Javelin J210i J205 card printer in the printer names list Then close the print dialog box Come back to file menu and choose page setup Select size tab and in paper size choose card Then select the orientation landscape Go to margins tab set the top bottom left and right margins to O zero values for J210i only Press OK to close page setup window The card appears on the screen Design a card with both black and colored text and with colored pictures for J210i printer only as follows Once you are ready to print go to file and select print The printer will feed in a card and start printing the data download time will vary depending on the complexity of the card design and the processing speed of the computer Once the printing job is achieved the card is ejected from the printer PRINTING A SIMPLE CARD Rev 1 5 E JAVELIN 4 Cleaning PROTECT YOUR FACTORY WARRANTY The recommended maintenance procedures must be performed to maintain your factory warranty Other than the recommended cleaning procedures described in this manual allow only NBS authorised technicians to
5. to the surface of the card to work properly Never use cards which have taped on magnetic stripes APPENDIX A Rev 1 5 B MAGNETIC ENCODER CLEANING Use the standard cleaning card process This cleans the most important parts of the printer including the printhead transport roller and magnetic stripe encoder For further information see Chapter 4 Cleaning 1 Leave power on 2 Remove cards from the card feeder 3 Insert one presaturated card provided through slot on the side of the card cartridge 4 Press the multi function button ISO STANDARD ENCODING Field Separator Track density Valid Characters of characters 2 1 OBPI Alphanumeric fo ASCII 20 95 73BPI Numeric 40 gt ASCII 48 62 Except the character Bit per inch Including start stop and LRC characters Also note that these 3 characters are automatically managed by the magnetic encoder according to the ISO standard norms NOTE Refer to the card printer programmer s manual for complete programming information APPENDIX A Rev 1 5 ES JAVELIN Appendix B Accessories amp Supplies Please contact your authorised Javelin dealer to place an order for accessories and supplies IMPORTANT NOTE Only Javelin branded TrueColours colour ribbons supplied bu Javelin dealers can be used in this printer RIBBONS The J210i J205 printer requires approved ribbons for optimum performan
6. EDER OPERATION Rev 1 5 2 2 Card cleaning cartridge This item is used to clean the cards entering the printer Improper cleaning will reduce printer life and degrade print quality Card cleaning cartridge must be installed before using the printer 1 Open the lid by pressing both cover realese buttons located on the sides of your printer 2 Ifthe ribbon cartridge is installed remove it to access the cleaning cartridge location 3 Remove card cleaning cartridge from plastic bag Peel off protective wrapper from adhesive cleaning roller 4 Install adhesive cleaning roller supplied with your ribbon cartridge 5 A slide rail will guide you to insert the cleaning cartridge in the appropriate location For correct alignment of cartridge ensure arrows line up 6 Ensure the assembly locks in place by pressing gently on the top of the cartridge until it engages properly 7 Close the lid by pressing down firmly on both sides until you hear audible clicks as each side becomes latched For more information see Chapter 4 3 OPERATION Rev 1 5 2 3 Loading ribbons IMPORTANT NOTE Only TrueColours colour ribbons can be used in this printer The J210i J205 printer requires approved ribbon cartridges see Appendix B The resin thermal transfer and dye sublimation ribbons are specifically designed for your J210i J205 printer For optimum performance and printer printhead life always use approved ribb
7. IVING DATA Green READY PROCESSING OUT OF COMMUNICATION ERROR RIBBON OR CARD CLEANING HARDWARE OR FATAL ERROR Refer to troubleshooting Rev 1 5 Users manual INTRODUCTION Thank you for choosing the Javelin J210i colour or J205 monochrome plastic card printer The Javelin J200 series card printers offer a low cost high quality solution to those requiring computer controlled printing and encoding of credit card style plastic cards Card applications include customer loyalty access control visitor membership gift cards and durable business cards This manual guides you through the efficient startup and operation of your new card printer GENERAL INFORMATION Rev 1 5 ICONS Throughout this manual different icons highlight important information as follows Important general information Mechanical hazard such as one associated with moving parts capable of resulting in equipment damage or personal injury Electrical hazard such as an exposed voltage point capable of causing electrical shock and personal injury GENERAL INFORMATION Rev 1 5 TABLE OF CONTENTS if GETTING STANTE See 1 1 1 Unpacking your J210i J205 5 iisiniscderssnxeesxtdattsendeaters tensounwneasiounnne 1 1 2 Indicators and control S sisssssssssrrrrrrrrrrrrrrrsrerrrerrrrrrrrrrrrnn gt 3 1 3 Printer installation sxvicsnrutuxeucneuneuusadnes designates taauvenushundanaats baiiened tunis 4 E OPERATION cessss
8. N printers excluding printhead are warranted against defects in material or workmanship Proof of purchase or shipment date is required to validate the warranty The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are Improperly installed or replaced by the user PRINTHEADS The original printhead is covered by an unlimited number of passes warranty The warranty period begins on the purchase date To qualify for this warranty the printhead must be returned to NBS or to an authorised dealer Customers are not required to purchase NBS supplies media and or ribbons for warranty qualification However if it is determined that the use of other manufacturers supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for all charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the user s manual has caused defects in the thermal printhead for which a warranty claim is made SUPPLIES These are warranted to be free from defect in material and workmanship provided the user has complied with storage handling and usage guidelines established for supplies used with NBS Javelin printers APPENDIX C Rev 1 5 SPARE PARTS All parts maintenance kits op
9. ce and printhead life The following ribbons may be used in the J210i J205 printer 6 1133101 Black Monochrome J2 10i only 6 1133 102 Black Monochrome J205 only 6 11 33 501 5 panel YMCKO J210i only Note Y Yellow M Magenta C Cyan B Black O Overlay Monochrome resin ribbons are suitable for printing text graphics and bar codes but not images APPENDIX B Rev 1 5 CARDS The following plain white plastic cards are available for use in J210i J205 printers NBS Part Number 9 1900009 Cards with no magnetic stripe 91900011 Cards with low coercivity magnetic stripe 9 19 00007 Cards with high coercivity magnetic stripe Many other card types are also available ask your dealer for more information APPENDIX B Rev 1 5 ACCESSORIES Accessories available for J210i J205 printers appear below Always refer to the part number when placing an order Printer supplies 2 42 62 420 2 42 62 421 23912212 6 11 00 903 6 11 00 904 2 0m Centronics cable 3 0m Centronics cable USB cable Replacement printhead J2 10i Replacement printhead J205 Cleaning supplies 61100914 6 11 00 951 6 11 00 952 61100915 APPENDIX B Premier cleaning Kit 25 swabs 50 cards Adhesive cleaning roller Kit set of 5 Cleaning cartridge complete Cleaning cards box of 100 cards Rev 1 5 gt JAVELIN Appendix C Warranty Information PRINTERS NBS JAVELI
10. e the ribbon cartridge 2 Clean printhead by moving alcohol moistened swab tip side to side across print head elements Only use moderate force Make sure the elements are dry before switching on To reorder swabs see Appendix B Never use a sharp object to scrape deposits from the print head Permanent damage will result CLEANING Rev 1 5 4 93 Card cleaning cartridge Your J210i J205 printer also has a card cleaning cartridge This item cleans the cards entering the printer To ensure print quality the cleaning roller should be replaced with every ribbon cartridge replacement WHEN TO MAINTAIN Each time the ribbon cartridge is replaced If you plan to run a printer cleaning do so before replacing the cleaning roller For further instructions see Chapter 4 1 Cleaning system HOW TO MAINTAIN 1 Turn power off Open cover by pressing on both sides of the cover release buttons Remove ribbon cartridge 2 Gently remove cleaning cartridge by pressing the cartridge s arms on both sides and pulling up CLEANING Rev 1 5 Lift the cartridge lid up and remove the adhesive cleaning roller from the cardtridge and discard Carefully peel off wrapper from new cleaning roller Install new cleaning roller into the cartridge To avoid contamination always hold the cleaning roller assembly by the ends Replace cleaning cartridge into printer following the rail guides For correct alignment ensu
11. econds per card in YMCKO 4 seconds per card in monochrome Small footprint Windows Drivers for 98 2000 ME XP and NT 4 0 Colour dye sublimation or monochrome thermal transfer printing 300 dpi 11 8 dots mm print resolution Edge to edge printing standard J210 only 30 seconds per card edge to edge in full colour YMCKQ Code 39 Code 128 B amp C with amp without check digit 2 of 5 amp 2 of 5 interleave UPCA EAN8 amp EAN13 Resident Arial Normal 100 Arial Bold 100 Flash memory supports download of different fonts True Type fonts available via Windows driver Types PVC Composite Card width length ISO CR 80 ISO 7810 2 125 54mm by 3 375 86mm Option magnetic stripe ISO 7811 Card thickness SOmil 0O 75mm Card feeder capacity up to 30 cards Card output hopper capacity 10 cards Rev 1 5 Ribbons Cartridges Interfaces Mechanical Electrical Environmental Options TECHNICAL SPECIFICATIONS Black monochrome 500 cards cartridge YMCKO 100 cards cartridge USB port and parallel USB port and serial Length 320mm 12 6 Width 179mm 7 Height 183mm 7 2 Weight 3 2 kg 7 Ibs 110 230 Volts AC 60 50 Hz FCC Class A CE UL and CUL approved Operating temperature 60 to 86 F 15 to 3O C Operating humidity 20 to 65 non condensing storage temperature 23 to 158 F 5 to 70 C storage humidity 20 to 70 non condensing Ventilation free air Magnetic encod
12. ed States of America Surrey KT14 7NB United Kingdom Tel 1800 524 0419 or 1 416 840 8620 Tel 44 1932 351531 Fax 1 952 912 9439 Fax 44 1932 351382 Email Email technical support nbstech com techsupport cp am nbstech com Web www nbstech com HOW TO RETURN YOUR PRINTER If you have purchased your printer from an NBS distributor please first contact them on their return procedures Alternatively contact the appropriate NBS Technical Support Department details above for instructions before shipping your printer Only complete goods in their original packaging with a valid Returned Materials Advice RMA number clearly marked on the outside can be accepted for return to NBS APPENDIX D Rev 1 5 O Quick Start General Information O Getting Started O Operation O Starting to Print Cards O Cleaning O Trouble Shooting O Technical Specifications JAVELIN lt Declorations of conformity European Council Directive Compliance to Standards 89 336 EEC EMC Directive EN 55022 B DE modified by Immunity to 92 31 EEC and EMC DreKe EN 500082 1 Electromagnetic 98 7 50 EEG 1992 Disturbances 73 23 EEC modified by 93 68 EEC Low voltage Directive EN 60950 Product Safety Model J200 Series conforms to the following specification C FCC Part 15 Subpart A Section 15 107 a and Section 15 109 a Class A digital device Supplemental Information This device comp
13. er tracks 1 and 2 Rev 1 5 CARD DIMENSIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD 2 125 0 002 in 53 98 0 050mm 3 375 0 010 in 85 72 0 25mm Radius 0 125 in 3 18mm 0 009 0 034 in 0 23 0 84mm ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD yo Y 0 623 in 15 82mm y 0 218 in 5 54mm max Pa 0 0 115 in 2 92mm MAGNETIC STRIPE 0 0 115 in 2 92mm TECHNICAL SPECIFICATIONS Rev 1 5 ES JAVELIN Appendix A Magnetic Card Stripe Encoder This section contains information on the additional operations of the J2 10i J205 printers with magnetic card stripe encoder See Chapter 2 for location INTRODUCTION Operation and maintenance requirements for the J210i J205 printer with the optional magnetic card stripe encoder See Chapter 2 for location The magnetic encoder can be set for either high or low coercivity APPENDIX A Rev 1 5 A MEDIA LOADING ORIENTATION The magnetic encoder is a factory installed item with the read write head positioned below the card path available with HICO encoding or LOCO encoding When loading cards into the card feeder please ensure that the magnetic stripe is facing down and closest to the right Note Approved HICO amp LOCO PVC cards are available See Appendix B ONLY USE cards that comply with ISO 7810 amp 7811 standards for magnetic stripe cards The magnetic stripe must be flush
14. in part by any person without written approval from NBS While every effort has been made to keep the information contained within current and accurate as of the date of publication no guarantee is given or implied that the document is error free or that it is accurate with regard to any specification NBS reserves the right to make changes for the purpose of product improvement at any time APPENDIX E Rev 1 5
15. inter can get wet Personal injury could result The printer must be connected to an earthed electrical power supply and properly protected against electrical surges and grounding faults The power supply pack can only be replaced by the same product from the manufacturer Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on Its side or upside down Place the printer s power switch in the OFF O position Insert the power supply to the printer power socket and attach to a grounded electrical socket of the proper voltage and type Attach interface cable to printer and computer and then secure 5 Switch power on CAUTION Intermittent or unpredictable operation may occur from unsecured connectors If damaged the power cable must be replaced by an exact equivalent Use only Parallel Cable under 3 Metres in length The socket should always be easily accessible to power off the printer GETTING STARTED Rev 1 5 ES JAVELIN 2 Operation 2 91 Printer features The following shows the features found on your J210i J205 Printer CARD CLEANING CARTRIDGE UNDER RIBBON CARTRIDGE 2 MAGNETIC ENCODER STATION OPTIONAL 3 PRINTHEAD 4 RIBBON CARTRIDGE 5 POWER SWITCH 6 7 8 COVER RELEASE BUTTONS CARD OUTPUT HOPPER PANEL BUTTON AND INDICATOR LIGHT 9 MULTI CARD FE
16. lies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense 1 ING f This device complies with Industry Canada ICS 003 class A requirements APPENDIX E Rev 1 5 TRADEMARKS JAVELIN is a registered trademark of NBS Technologies Windows and MS DOS are registered trademarks of Microsoft Corp All other marks are trademarks or registered trademarks of their respective holders COPYRIGHT NOTICE This document contains information proprietary to NBS This document and the information contained within is copyrighted by NBS and may not be duplicated in full or
17. ons You can print up to 100 cards in YMCKO with the ribbon cartridge When ribbon is completely used change the whole cartridge assembly DO NOT TOUCH the printhead or the electronic components on the printhead carriage Discharges of electrostatic charge from the human body or other surfaces can damage the printhead or other electronic components used in this device 1 Open printer cover by pressing both cover release buttons on the sides of your printer 2 Insert vertically the ribbon cartridge into the slots and press gently until you can feel it engage properly Please note that the ribbon automatically synchronizes OPERATION Rev 1 5 2 4 Loading cards The printer has a multi card feeder which can hold up to 30 cards 30 mil Open cover to load cards Close cover before printing To feed one card at a time open cover and Insert card until it engages Close cover before printing For loading instructions for magnetic stripe cards see Appendix A DO NOT bend cards or touch print surfaces as this can reduce print quality The surface of the cards must remain clean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible If cards stick together carefully shuffle them For card requirements and capacities see Chapter 6 Technical Specifications OPERATION Rev 1 5 2 5 Printing a test card With ribbon cartridge and cards loaded yo
18. re arrows line up Ensure the assembly locks In place DO NOT touch the roller surface that contacts the cards 7 Re insert the ribbon cartridge 8 Close cover by pushing firmly down on both sides For information on replacing cleaning rollers see Appendix B CLEANING Rev 1 5 ES JAVELIN 5 Troubleshooting This section offers solutions to potential problems you may experience with your J2 10i J205 printer 5 1 Print quality issues This section will help you resolve print quality problems The print quality is dependent on several factors The two most important factors that will increase your print quality are cleanliness and card stock To diagnose and fix print quality problems follow the troubleshooting procedure below TROUBLESHOOTING Rev 1 5 e Small spots appear on the printed card with a non printed area or a different color Possible Cause TU A Contamination on the card surface lt 7 B Dust inside the printer and or dirty cleaning roller gt gt Solution A1 Check that cards are stored in a dust free environment Ae Use a different supply of cards B1 Perform a cleaning of the printer see cleaning section 4 1 cleaning system amp 4 3 card cleaning cartridge B2 Replace cleaning roller see cleaning section 4 3 card cleaning cartridge There are non printing horizontal lines white on the card surfaces Zz Possible Cause rz WE E GAG MMI
19. sssssssssssssssssssscssssssssscsssssssssssnesassssssnesaeesss 5 2 1 Printer features 0 asainsinsovat mnantnnehitiukves saamumetates ade oaraeennae uonieeaews 5 2 2 Gard cleaning Cartridga siiitiarsnntdnaaeiauntiesvonedeedenridandioverniagwaiiacss 6 Bre LOGIN HOMO S aiacicratacpiadiaatiaageder tient arisen EOE REEERE 7 eA LOGGING CUG cinripricramceacrenainirncapeieapeia iatiioresaeadeneoraaanaeiacens 8 S S PPRNO a be ob Carl renaire OE OSa g 3 PRINTING A SAMPLE CARD sssrin 10 3 1 To install the J2 10i printer driver cccecececeeseeee eee seveneeeeeeaeees 11 3 2 Set printer driver Option tnzwedeavisandnieds saerndiiewarcondenmiwossinncsuann denen 12 3 3 Printing a Sample Card iysrncressacanvetassuaensnssyerneisanseeraasoneserawesieneees 13 GB CLEANING pisssessssssssssssssssssssssessssssssssssssessnsesssnesansenssesessssee 14 4 1 Cleaning SYStEM 6 cece cece cece cece eee eee eee ee teat eee ee teat EErEE EEEE 15 4 2 Cleaning the printhead sssssssssssrrrrsrerrrrrrrrerrrrrrnrrrrrrrrrrrrrrrrn nn 16 4 3 Card cleaning Cartridge 0 cece cee ce cece cence cece cena eee eeeeneeeeeeeenes 17 5 es A ty og Be 19 S 1 Prnt ly SSeS an ce accen ioc tents eadoenienetanieescechersssiaaecesetecteuiess 19 6 TECHNICAL SPECIFICATIONS 23 GENERAL INFORMATION Rev 1 5 Appendix A Magnetic Card Stripe Encoder 26 Tiisiol lcs ee ce enn hore ae neta E a eee 26 A Media loading orientation
20. sulla User s manual O JAVELIN J2 1 Ol Colour nee owl JAVELIN J205 O Monochrome Getting Started O Operation O Starting to Print Cards O Cleaning O Trouble Shooting www nostech com JAVELIN O NBS Technologies December 2005 Technical Specifications Quick Start Before starting to work with your new JAVELIN card printer please refer to this Quick Start guide For more complete information regarding all aspects of your printer s operation please refer to the main chapters in this manual Setup 1 Install card cleaning cartridge Open lid by pressing the cover release buttons on the sides of your printer The card cleaning cartridge is packed separately from the printer in a protective plastic bag Carefully remove and install cartridge into printer following the rail guides For correct alignment ensure arrows line up Ensure the assembly locks in place For more information see Chapter 2 Rev 1 5 Open lid by pressing the cover release buttons on the sides of your printer Install ribbon cartridge into the slots and gently press down to engage Close lid securely For more information see Chapter 2 3 Loading cards P First shuffle a stack of new cards to reduce any electrostatic charge Always handle cards by their edges Close card cover before printing For more information see Chapter 2 4 Indicators ON FLASHING POWER ON RECE
21. the driver CD is inserted Check to see which operating system you are using Delete previous versions of the driver and clean up any necessary Registry entries You must select Remove from the install options to remove any previous driver versions Shut down of PC if necessary Install the new driver files and Registry entries to their correct locations Shutdown of PC is not required but it is advised The install Wizard will walk you through the appropriate steps Do not power the printer with USB attached The driver will prompt you for USB installation PRINTING A SIMPLE CARD Rev 1 5 3 2 Set Printer Driver Options The J210i printer screen appears Change the options as follows 1 On the Device Settings tab the magnetic encoder feature is automatically enabled If you need to change settings for a Magnetic Encoder select Magnetic Encoder settings button 2 Onthe Advanced tab select card orientation Landscape or portrait Select Landscape in NT this is located under Document Defaults In Windows 2000 it is located under Print preferences 3 In the Ribbon section the ribbon type is automatically detected and enabled for you 4 Inthe same tab go to Black Panel area and select Text Only This option allows the text printing using the Black Resin Panel from the Colour Ribbon 5 Close the Javelin J210i Printer screen Now that you have loaded media and set up the printer driver
22. tions kits and accessories are warranted to be free of defects in material and workmanship This warranty becomes void if the item is modified improperly installed or used or damaged by accident or neglect Notes Failure to exercise caution to protect the equipment from electrostatic discharge damage adverse temperature and humidity conditions or physical abuse including but not limited to improper packaging shipping service or repairs performed by personnel not authorised by NBS or an authorised dealer may void the warranty NBS or its authorised dealer will at its option repair or replace the equipment or any parts which are determined to be defective within this warranty period and which are returned to NBS or its authorised dealer NBS specifically disclaims the implied warranties of merchantability and fitness for a particular purpose For full warranty terms please contact the Javelin dealer from whom you purchased your printer APPENDIX C Rev 1 5 gt JAVELIN Appendix D Technical Support If for any reason you require product technical support please contact the distributor where you purchased your equipment If they cannot help you or at their direction contact NBS For Support in Europe Middle East For Support in North and Africa and Asia Pacific South America NBS Technologies NBS Technologies 7 Byfleet Technical Centre 10925 Bren Road East Canada Road Minneapolis MN 55343 West Byfleet Unit
23. ur J210i J205 printer is ready to print To check the operation of the printer you should print a test card Place the printer s power switch in the OFF O position While holding down the multi function panel button switch printer ON The status indicator will glow green Keep pressing the multi function button until the green indicator starts flashing Release the multi function button and a test card will start to print after a few seconds This is an example of the test card PLASTIC CARD PRINTER STN OPERATION Rev 1 5 E JAVELIN 3 Printing a sample card Printing with the J2 10i J205 printer requires the Windows printer driver your card design issuing software or printer command level programming through the printer interface The J210i J205 card printer can be used with Windows 98 ME 2000 XP or NT4 0 operating system using the drivers provided with the printer Updated drivers can be downloaded from the NBS web site www nbstech com This section contains information on the printing of a sample card in colour using the 5 panel colour ribbon YMCKO and the Windows printer driver BEFORE installing updated printer driver versions always delete the existing printer driver version from your computer PRINTING A SIMPLE CARD Rev 1 5 3 1 To install the J210 printer driver automatically use the Javelin Install Wizard The Wizard will Automatically launch when
24. y cleaning roller Open cover and replace ribbon cartridge Make sure it locks in place Check that the ribbon is properly rolled onto the ribbon cores of the cartridge Push down on the cover until the lid engages properly Ribbon will automatically synchronize Print again TROUBLESHOOTING Rev 1 5 B1 Be B3 B4 C1 D1 Open cover and replace ribbon cartridge Make sure it locks in place Push down on the cover until until the lid engages properly Ribbon will automatically synchronize Print again Use a different supply of cards Perform a cleaning of the printhead See 4 2 cleaning the printhead Replace cleaning roller See 4 3 card cleaning cartridge e No printing on the card Possible Cause Ae Ribbon cartridge may not be installed in the printer Be Cards may not meet specifications Ce Cable on printhead may be disconnected De Printhead elements may be scratched or burnt gt gt Solution A1 B1 C1 D1 Check for ribbon cartridge in the printer Use a different supply of cards Power off the printer and check the printhead cable connections Call Service for printhead replacement information For optimum print quality always keep cover of the printer closed TROUBLESHOOTING Rev 1 5 General Colour Printing Bar Codes Fonts Cards TECHNICAL SPECIFICATIONS ES JAVELIN 6 Technical specifications High speed printing 30 s
25. zz z aB Printhead elements may have been damaged e g scratched or burnt gt gt Solution A1 Open cover and replace ribbon cassette Make sure it locks in place A2 Check that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon AS Push down firmly on both sides of the cover until the lid engages properly A4 Ribbon will automatically synchronize A5 Print again B1 Perform a cleaning of the printhead see 4 2 cleaning the printhead C1 Call service for printhead replacement information TROUBLESHOOTING Rev 1 5 gt gt Solution A1 B1 C1 D1 e Printing shows very pale or inconsistent results Possible Cause Ribbon cartridge has been stored improperly or is damaged Cards may not meet specifications Contrast and or intensity may be set to values which are too high Dust or embedded contamination on elements of the printhead Change ribbon cartridge and print again Use a different supply of cards Adjust contrast and or Intensity values in software Perform a cleaning of the printhead see 4 2 Cleaning the printhead e Printing shows blurry printed image Possible Cause A gt gt Solution A1 A2 A3 AG AS Ribbon cartridge may not be correctly positioned Ribbon may not be synchronized on the correct color panel position Cards may not meet specifications Dust inside the printer and or dirt
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