User Manual - Keison Products
Contents
1. CamriVox UTA 151 User Manual VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Introduction Congratulations on becoming an owner of a Camrivox UTA 151 Camrivox are confident that you will be pleased with the features and benefits it offers to you In addition to enabling low cost Internet phone calls the UTA 151 is packed with additional features to offer a richer experience For example CTI Computer Telephony Integration features allow you to use your telephone in conjunction with your PC You can synchronise your Outlook address book with the UTA 151 so that you can telephone people by spelling out their name rather than dialling their number Furthermore features such as Hop on Hop off allow you to take advantage of VoIP from other phones such as mobile phones oie VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 VolPon Solutions www voipon co uk sales voipon co uk Tel Contents Mee CD WOT eNO a E EE E A E E E 1 1 ne POE i e E E E T E E E E E E EE ae er ore 12 Emergency Callino sseni E ery rere arene tre Femme N E A E ere ete E ee er er PAR What is included in the package 2 66 jsesissasiastioeavsaaconssaasationsueadesnsoveaed ioeavanvameenasavendveuwaueaans 2 2 Voice Connect PC Application sesesessssssesssssessrsssesssessrsssrsseressrsssesseessresersseessessresersses Pd A A O a A T ee er E A A ee Pa UE EOT a E AAE E O net E OTO 2D Operating2. Ted Lemon lt mellon fugue com gt in cooperation with Vixie Enterprises To learn more about the Internet Software Consortium see http www vix com isc To learn more about Vixie Enterprises see HEED www vix com Camrivox Ltd 2006 Page 20 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560
3. 2 4 Connecting the UTA 157 for the first time The UTA 151 should be connected as shown in the single page Installation Sheet provided in the packaging Please refer to these instructions for help on cabling The Installation Sheet shows the UTA 151 connected inline with a PC and this is often the easiest way to install the UTA 151 By taking the existing Ethernet cable going to the PC and using it for the UTA 151 you can be more certain that the Internet connection is valid However if it is not convenient for you to install the UTA 151 in this network orientation you are free to connect it in any manner as long as the PC and the UTA 151 are on the same local network Once the cables are connected you can use the telephone and UTA 151 to make normal PSTN calls over your land line But in order to take advantage of VoIP you must configure the UTA 151 Once the UTA 151 and PC are on the same network and powered a window should appear from the Voice Connect application on the PC asking if you wish to configure the UTA 151 Select the option to Configure Now and a Web Browser will be launched to configure the unit Hew Interact device found Interact device UTA 151 says Please help configure me to make phone cala Ignore Remind Me Later Configure Now 2 5 Configuration instructions Step 1 Select your country The UTA 151 will automatically detect which country you are in but if you wish you can override th
4. diverted e Enable unanswered call actions e Enter the number of rings after which you wish the call to be answered automatically e Select divert to call divert number Now if a call is received after waiting the specified number of rings the UTA 151 will divert the call to the specified number Note that the VoIP account will be billed for the diverted part of the call Voicemail To enable redirect to voicemail you must select the following on the call management web page e Enable unanswered call actions e Enter the number of rings after which you wish the call to be answered automatically e Select divert to voicemail Now if a call is received after waiting the specified number of rings the UTA 151 will divert the call to voicemail Conveniently the same voicemail account can be used for both your VoIP line and your land line Camrivox Ltd 2006 Page 13 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 4 Computer Telephony Integration CTI After installing the Voice Connect application described in section 2 2 you are able to share telephony functions between your PC and UTA 151 4 1 Click to dial This feature allows you to dial any phone number or SIP URI that is on your Windows desktop For example you could have received the phone number in an email or found it on a web page Simply highlight the phone number on the screen and copy it to t
5. e Ifa callis received in the middle of another call a periodic call waiting beep will be played in the existing call You can switch between the two calls by pressing the hook button or the Recall button on your telephone Please see section 3 4 for more information on this and other advanced call functions 3 2 Making outgoing calls 3 2 1 Making a VoIP call By default calls will be made using VoIP however this can be overridden by pressing the telephone hook button or the Recall button see section 3 2 2 for more information When making a VoIP call the following points should be noted e To dial another VoIP user simply dial their number e To dial a land line number dial the number as normal but always remember to prefix it with the area code even if the number is a local number e To dial a VoIP user using a SIP URI you must use the UTA 151 s address book feature see section 3 5 3 as a URI cannot be entered using your phone s numeric keypad A SIP URI is where another person has given you their phone number in the form sip person organisation com e By default the UTA 151 will give you 4 seconds to complete dialling a number after the last digit has been pressed However if you dial the number quickly and want to be connected immediately you can dial at the end of the number to tell your UTA 151 no more digits will follow and not to wait 4 seconds Camrivox Ltd 2006 Page 6 of 20 VolPon Solutions www voi
6. on hold There are two common situations where it is convenient to place a call on hold 1 To answer a second incoming call that comes in during an existing call known as call waiting 2 To dial a second person in the middle of an existing call In both cases the current caller is placed on hold by pressing the Recall button described in section 3 4 1 After the current caller is placed on hold you will either be connected to the incoming call case 1 above or you will be presented with a VoIP dial tone enabling a second person to be dialled case 2 above As described in section 3 1 you are informed of a second incoming call call waiting by a series of periodic beeps during the existing call You can switch back to the person on hold or repeatedly go between two callers by pressing the Recall button multiple times Camrivox Ltd 2006 Page 8 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 3 4 3 Transferring calls It is possible to transfer an incoming call to another number You can do this in two ways 1 Attended transfer where you speak to the recipient of the transferred call before transferring the incoming call to them 2 Blind transfer where you transfer a call immediately without speaking to the recipient of the call the transferee The process of performing an attended transfer is very similar to placing a call on hold to dial two
7. people as described in section 3 4 2 The process would likely be as follows The phone rings and you pick up to speak to the new caller You decide that they need to be transferred to another person You place the caller on hold by pressing the Recall button described in section 3 4 2 You are presented with a dial tone enabling you to call the person to whom you wish to transfer the call the transferee You dial the number of the transferee and wait for them to answer the call 6 After speaking to the transferee and confirming they wish to receive the transferred call you simply hang up your phone to connect the other two parties a i a A blind transfer is similar to an attended transfer but works as follows steps 5 and 6 are different from the steps above The phone rings and you pick up to speak to the new caller You decide that they need to be transferred to another person You place the caller on hold by pressing the Recall button described in section 3 4 2 You are presented with a dial tone enabling you to call the person to whom you wish to transfer the call the transferee 5 You dial the number of the transferee However before dialling the number you prefix it with 90 and dial at the end So for example to perform a blind transfer to the number 123456 you would dial 90123456 6 Before speaking to the transferee while the phone is still ringing simply hang up your phone to connect the other
8. systems other than WindOWS ssseseeseesessrserssressresresressresresrerrersrssresressese 2 4 Connecting the UTA 151 for the first tiMe ipesssescsssstasamsoxneasdennsnsuinegeonpearendcinveneaseateensites 2 9 Contr uration STUC IONS sana eerie men er herreere mmc terey mtr rar otra Moreen err 2 6 P ttons and Mel cll Eiua ah arcli G tol meme Crem meant nr Ee EE Arete nee a EET ae rare w TOTE Qed ner rE re eT tT CPT E TCT nee OTe ree ee E 3 1 IRC Srel ey aha oa atc eee ee eee e r re ee eee ee eee 9 2 Making outgoing calls eeeseseeeeseeseesssresressessrssrssresressrrsrsstessresrestessrsstestesreserssresresreses IAk Makna avo aleen errr ret Terry iret tertrre errr ree rte ILe OE aba el ged a een reer mre E rrr mer eet A ert 3 3 Flea ONG a e A A E E E O E E 3 4 Advanced Telephone Functions sssesssesesesssersssessssssrsserssreessessresseessresressresseessrsseessees 34L Recall Hookflash ssiosivscavsosetontteddvseneiasvcsiavcisvesadeveetioond dthveveubbensssssnoeustohasarsnonmiebivess aA Tae a calon TO 6 erena E AATE N E 3A lransierring calls assisia a ene nen E A tr A Dom E a A A AE IA LA E A E Ja Management Wep Papes araosenieina e R E EE 6 Fo rl A O a E E E E EE eee ee o O E E e a A E T A ne renee rr A S A eer ret Da AE POOR E ere E E rn E rr Go Callana a E eaa a E mere ert err ere entre 4 Computer Telephony Integration CTI wiccactincstocatcesvepesccovicecentesesintreausedentererdieciecendeaternedes 4 1 a
9. two parties The incoming caller will be connected while the phone is ringing and will be the first person to speak to the transferee Se Note that for billing purposes you may be billed for the call to the transferred number even though you do not have a conversation with them 3 4 4 Do not disturb The do not disturb feature can be enabled in two ways 1 Pressing the voicemail button as described in section 2 6 2 Dialling 20 and then hang up You can tell if do not disturb is enabled by examining the voicemail LED indicator or by listening to the dial tone A special stuttered dial tone is played if do not disturb is enabled The preferred and easiest method for enabling do not disturb is method 1 above Method 2 differs in that if do not disturb is enabled by dialling x20 then only VoIP calls will not disturb you incoming land line calls will still ring the phone To cancel do not disturb do one of the following 1 Press the voicemail button as described in section 2 6 2 Dial 80 and then hang up Camrivox Ltd 2006 Page 9 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 3 4 5 Call return Call return enables you to ring back the VoIP caller who most recently called you It is used by simply dialling 69 It saves you the time of having to dial the full number to return the call Camrivox Ltd 2006 Page 10 of 20 VolPon Solution
10. S e A E E A E A E E A A ae 4 2 Networks with more than one UTA 151 UMit eee ceseeeseeseeeeeeeesseeeaeeneeeeeenas 4 3 Outlook synchronisation seris ce eeesssecsseceseeesceceseeeseeessecsseeeseecsseeesaecsaeeeseesseeceaeeeseeesaeeeas 5 Interactive Voice Response IVR soz ssscsesctesescsssacassenasscthvn senistnnaeseesneeszecavanthee sanestausndentaecanseeeeuanes 5 1 IBSEN exe A ere ner eeen ee rer Tree rere rrr rrr er rrr ert Terr rrr rrr eter errr te I2 Management URL red out sscan siao a a aE C S 015 10 a ELE 0b E E E E E E E AE E er er ieee 6 1 Resetting to factory defaults eeseeeeeeseeseesessessreeresressrssrssressrssresressessrestesrereessresresreses 6 2 OV TAI ate a ease atin cea asa etmek cay ip eeuescato i caeta tera a 6 3 PTS OS LS Ne E r E A E E A N T E EE Appendix A Hardwar Specitica tiOn seca sencsernvesesen geaadavznensedeueesuveedaneesesedeninicnassnnzncsoaanceneenesoseaanead APP AdE P EEO I EO ES a A A A nee ener a res Eana e E o E E E E E ter E A A E eee ree y vida Networks IMC socero a a E a er E i The Internet Software CONS OFA ON nssesseisssiaireeri aon oaae aaa ili 2 19 19 44 0 1245 600560 Camrivox UTA 151 User Manual 1 Safety information 1 1 Safety advice For your safety please adhere to the following instructions e Do not obstruct the ventilation holes of the UTA 151 or place anything on top of it e Place the UTA 151 on top of a smooth flat surface such as a
11. all divert WAN activity LAN activity Power Buttons Call Divert Do not Disturb Voicemail Access Management Configuration diagnostics and firmware upgrade locally or by operator Telnet or HTTP Web Through telephone handset Password controlled Quality of Service QoS Type of Service ToS Unique Amrivox QoS features to prioritise voice traffic over LAN data traffic Power On Self Test POST and diagnostics Voice algorithms and protocols SIP RTP SDP VAD CNG G 168 echo canceller Packet Loss Compensator G 711 G 726 G 729 Adaptive Jitter Buffer minimises voice latency DTMF detection generation and relay FAX and modem support PBX features Receive PSTN calls and VoIP calls at the same time Call hold transfer blocking waiting and forwarding Distinctive ring tones based on Caller ID Call statistics Caller ID Dial by name IVR IP features DHCP client DNS client ICMP TCP UDP IP NAT traversal and STUN SNTP HTTP RIP and RIPv2 Product Physical Data Measurements 160 x 120 x 30 mm Weight 250grams 9 ounces Environmental 5C 40C operating temperature 5 90 non condensing humidity Power Supply external Input 100 240 VAC 50 60 Hz 0 5 A Output 5 0 VDC 1 5 A Camrivox Ltd 2006 Page 18 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual Appendix B Copyright notices Camrivox Ltd Copyright 2006 Camrivox Ltd
12. all rights reserved The contents of this publication may not be reproduced in any part or whole transcribed into any language or transmitted in any form or by any means electronics mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of Camrivox Ltd Vovida Networks Inc Camrivox products include software from Vovida Networks Inc under the following conditions The Vovida Software License Version 1 0 Copyright c 2000 Vovida Networks Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 The names VOCAL Vovida Open Communication Application Library and Vovida Open Communication Application Library VOCAL must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact vocal vovida org 4 Products derived from this software may not be called VOCAL nor may VOCAL appear in their name without prior written permission of Vovida Netwo
13. anagement web page e Enable unanswered call actions e Enter the number of rings after which you wish the call to be answered automatically e Select hop on off e Enter a valid pin number Now if a call is received from a land line not VoIP the UTA 151 will answer the call automatically after the specified number of rings A voice prompt will ask you to enter your pin number specified by you on the management web page preventing unauthorised access After entering the pin number successfully you will be presented with a VoIP dial tone Now you can dial the number you really want and make a call over VoIP from your mobile phone Note on most mobile phones it is possible to fully automate the process above and store the full number sequence including pin number as one number in the mobile phone s address book This makes it equally convenient to dial the number using hop on off as it would be dialling it direct from the mobile phone If you need to insert a pause in the dialling most mobile phones allow you to put a special character in the number sequence to cause a delay Please refer to your mobile phone documentation for further details Camrivox Ltd 2006 Page 12 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual Call divert To enable call divert you must select the following on the call management web page e Enter the phone number to which calls should be
14. ance but for outgoing calls it is useful to know how the call is being made and therefore how expensive it is The VoIP indicator flashes when the unit is to idle to signify that there is a problem with VoIP and the unit will likely be in failsafe mode See section 3 3 for further information Camrivox Ltd 2006 Page 5 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 3 Phone Calls 3 1 Receiving calls Receiving phone calls on the UTA 151 is extremely straightforward but there are some features to note e The LINE and VoIP indicators see section 2 6 will flash to indicate which line the incoming call is received on e If your telephone is Caller D capable the number and possibly name of the caller will be displayed on your telephone Please see section 4 3 for instructions on synchronising your UTA with your Microsoft Outlook address book If the number of the incoming call is in your address book the UTA 151 will automatically convert the number to name in your address book e If the Call Divert or Voicemail buttons have been pressed then the incoming call will be redirected immediately and the telephone will not ring see section 3 5 4 for further details e If Call Divert or Voicemail is active but the buttons have not been pressed then the call will be redirected but after a user specified number of rings see section 3 5 4 for further details
15. as described in section 2 6 A number of different actions are possible for an incoming call 1 Ring the phone as normal eventually ringing out to voicemail if the call is not answered in time 2 Allow the phone to ring a specified number of times and then do one of the following e Redirect to voicemail e Divert to a specified number e Enter hop on off mode if the incoming call was over a land line Note that only one of the above voicemail divert hop on off can be used at once Hop on off This useful feature allows you to take advantage of VoIP from other phones such as a mobile phone The basic idea is that you can use the UTA 151 to bridge between a land line and VoIP So for example you wish to make an international call from you mobile phone This call would be much cheaper using VoIP but your mobile phone cannot do VoIP The solution is to phone up the UTA 151 from your mobile and then get the UTA 151 to connect you to the international number over VoIP You are billed on your mobile phone for a call to your UTA 151 and billed for the international call on your VoIP account But the combined cost should be much cheaper than making a single international call on your mobile especially if the VoIP call is to another VoIP user and completely free This example uses a mobile phone but the hop on off feature is useful from many different types of phone Before using hop on off you must select the following on the call m
16. cators The function of each indicator is described in the table below Answer phone voicemail button and LED indicator Pressing this button will direct all incoming calls both land line and VoIP to your VoIP voicemail This can be useful on occasions when you do not wish to be disturbed or when you are away but expecting an important call and wish to check the message remotely through your VoIP providers voicemail system Directing calls to voicemail using the voicemail button will divert calls immediately ie the telephone will not ring at all See section 3 5 4 for additional information on voicemail configuration Call divert button and LED indicator Pressing this button will direct incoming land line calls to a specified number of your choice An example of when this can be useful is on occasions where you are away but expecting an important call and want it directed to your mobile phone Pressing the call divert button will direct calls to the specified number immediately the phone will not ring See section 3 5 4 for additional information on call diverting This indicator is used to indicate when a call is being made over PSTN land line and not VoIP For incoming calls this may not be of significance but for outgoing calls it is useful to know how the call is being made and therefore how expensive it is This indicator is used to indicate when a call is being made over VoIP Again for incoming calls this may not be of signific
17. characters until a match has been made Once a match has been made stop spelling out characters At this point if the address book only has one number for the name the number will be dialled However if several alternative numbers are available for Work Home or Mobile you will be prompted to press 9 Work 4 Home or 6 Mobile respectively to choose which number to dial 5 2 Management URL read out Normally it is best to get to the management web page of your UTA 151 using the Voice Connect application However you can launch the web page manually yourself without running the Voice Connect application This process uses the IVR menu and is described in section 2 3 Camrivox Ltd 2006 Page 15 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 6 Troubleshooting 6 1 Resetting to factory defaults Occasionally it is useful to be able to restore your UTA 151 back to its factory default state This will erase all your settings and address book entries so must only be done if you are absolutely sure it is necessary To reset your UTA 151 to its factory default state select the UTA 151 option from the main management web page and then select Reset Settings 6 2 Software upgrade From time to time new software upgrades will become available for your UTA 151 As mentioned in section 3 5 the main management web page has a messages area which wil
18. he clipboard usually by pressing Ctrl C or right clicking and choosing Copy from the menu After copying the number to be dialled right click on the Voice Connect icon in the bottom right of your desktop A menu will appear with an option allowing you to dial the number After clicking on the option your phone will give a brief confirmation ring At this point lift the phone receiver and the number will be dialled automatically for you 4 2 Networks with more than one UTA 157 unit It is possible to have more than one UTA 151 on your network at once This is often the case if you have a separate unit for the home office one for the main home number and perhaps another for the children The Voice Connect application provides a way of going to the individual management web pages for each of the units To do this right click on the Voice Connect icon in the bottom right of your desktop A menu will appear allowing you to select the Show Peers option A Peer Devices window will open showing all units on the network From here you can right click on a unit and choose the configure option from the menu This will launch the web page for that unit 4 3 Outlook synchronisation As mentioned in section 3 5 3 your UTA 151 has a built in address book It is possible to add entries to this address book manually using the configuration web pages but often a quicker method is to import your existing contacts from Microsoft Outlook To imp
19. ire Deacu amets Camrivox Ltd 2006 Page 2 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 2 2 Voice Connect PC Application 2 2 1 Installation Before using the UTA 151 you should install the Camrivox Voice Connect application on your PC This application helps to configure the UTA 151 and after installation offers Computer Telephony Integration features see section 4 for further information on CTT The Voice Connect application runs on any Microsoft Windows PC running the Microsoft NET 2 0 framework Most modern PCs already come with NET pre installed but if missing it can be installed automatically during the installation process To use the CamriVox UTA 151 with operating systems other than Windows please refer to section 2 3 To install the CamriVox Voice Connect application simply insert the installation CD into your PC s CDROM drive The installer should automatically run If this is not the case browse the files on your computer in Windows Explorer double click on the CDROM drive and run the setup bat program manually When the Voice Connect installer runs a window should appear to guide you through the installation process The installer comes with sensible default settings so in most cases repeatedly clicking on next should be sufficient However you may wish to override the default settings if you choose After installation the Voice Connect a
20. is by choosing an alternative country from the pull down menu Once you are happy with your country selection select next If your server provider is not automatically selected follow step 2 else move to step 3 Step 2 Select service provider Select your service provider from the drop down list provided If you service provider is not shown you can enter details for your service provider by clicking on the manual settings link Step 3 Enter user name and password You must now configure your VoIP account settings so that you can make voice calls over the Internet Your supplier should have provided you with a user name and password either by email or by post Enter these details along with optionally your own name into the web page then select next The above is the only configuration required in order to use your UTA 151 Subsequent telephone calls will now default to using VoIP instead of PSTN land line You can confirm that the VoIP connection is working by checking that the VoIP LED indicator has stopped flashing or by returning to the main menu page to see a Green tick and the message UTA 151 is connected and working properly for more information click here in the messages area Camrivox Ltd 2006 Page 4 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 2 6 Buttons and LED indicators Your UTA 151 has a number of buttons and LED indi
21. l inform you of new updates But you can also check manually by going to the UTA 151 option from the main management web page and then select the Firmware update link Please note that during firmware update you must not remove power from the UTA 151 or damage could occur You should always use the management web pages to reboot your unit do not remove the power cable When in doubt wait several minutes to let the unit go idle before removing the power Camrivox Ltd 2006 Page 16 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 6 3 Diagnostic messages If there is a problem with your UTA 151 a diagnostic message will be played when you try to make a call through the phone handset The table below lists common messages and the likely remedy for the problem Diagnosis and Remedy Ethernet cable unplugged You have not plugged in an Ethernet cable to the UTA 151 for it to connect to the Internet If the UTA end of the cable is plugged in check the other end of the cable is the other end powered up Does the Ethernet connection LED light up next to the cable If not check your cable there is no Internet The cables are plugged into your UTA correctly but it is connection available not able to connect to your broadband access device such as your DSL modem or cable modem Check your modem is powered and configured to grant the UTA access netwo
22. ort contacts from Outlook go to the Peer Devices window as described in section 4 2 Then right click on the unit to which you wish to send the address book From the menu select Synchronise with Outlook A progress window will appear showing you the progress of the import after which your UTA 151 will hold a copy of your Outlook address book This copy of your address book on your UTA 151 is independent of your PC You can turn off your PC and the UTA 151 will still be able to access all address book functions 5 Interactive Voice Response IVR IVR is the term used to describe voice menus from which options are chosen using the numbers on your telephone This allows extra functions to be accessed on your UTA 151 5 1 Dial by name This function is closely tied to the address book mentioned in sections 3 5 3 and 4 3 It allows you to dial a number from your address book by spelling out the name It works in a similar way to predictive text when sending text messages on a mobile phone You spell out the Camrivox Ltd 2006 Page 14 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual name to dial until you have spelt out enough characters that a unique match can be made from your address book To access the dial by name option dial after lifting the receiver A voice prompt will ask you to spell out the name to dial on your phone number pad Keep spelling out
23. our UTA 151 will enter a failsafe mode The purpose of this mode is to enable your telephone to make phone calls albeit over your land line rather than VoIP even in the event of problems If ever failsafe mode is entered you will hear a recorded diagnostic message describing the problem except in the power failure case This should help you to resolve the problem See section 6 3 for more information on these diagnostic messages 3 4 Advanced Telephone Functions One of the advantages of VoIP is that it offers advanced telephony functions such as e Putting a call on hold e Call waiting e Making two simultaneous calls e Transferring calls e Do not disturb e Call return 3 4 1 Recall Hook flash To access certain VoIP functions it is necessary to perform a Recall or Hook flash The majority of phones have a dedicated button for this purpose The button is often labelled Recall or sometimes just R note not to be confused with Redial which is a different button to Recall For phones that do not have a Recall button it is possible to simulate it by doing what is known as a Hook flash As its name suggests a Hook flash is performed by briefly tapping the button that is pressed when you replace the receiver to hang up In effect when doing a Hook flash although you tap the button with you hand you momentarily hang up the call instantly lifting the receiver as soon as it is put down 3 4 2 Putting a call
24. out modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name of The Internet Software Consortium nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE INTERNET SOFTWARE CONSORTIUM AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE INTERNET SOFTWARE CONSORTIUM OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This software has been written for the Internet Software Consortium by
25. pon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 3 2 2 Making a PSTN call By default outgoing calls are made over VoIP But in some situations you may prefer for the call to be made over your land line For example to dial the emergency services To force a call to go out over your land line instead of VoIP do the following 1 Lift your telephone receiver 2 The dial tone you hear will be your VoIP dial tone 3 Now press the Recall button on your telephone to indicate you wish to make a land line call See section 3 4 1 on how to use the Recall button 4 After pressing Recall you will hear another dial tone that is probably very similar to the dial tone heard in step 2 but the new dial tone is from your land line 5 Any number you dial at this second dial tone will be made over your land line and not over VoIP 6 To return back to normal so that calls are made using VoIP simply hang up the phone at the end of your land line call e Remember you can use the LED indicators described in section 2 6 to check whether or not your call is made over VoIP or your land line Camrivox Ltd 2006 Page 7 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 3 3 Failsafe mode In some situations it is not possible to make VoIP calls for example if your Internet connection goes down or if there is a power cut In such situations y
26. pplication should appear in the bottom right of your Windows desktop in the Windows tray icon area as follows 2 2 2 Uninstall removal There are two ways to uninstall the Voice Connect application You can insert the installation CD a second time and a window will appear asking if you wish to remove the application Alternatively the Voice Connect application can be removed by going to the Windows Control Panel going to Add Remove programs and them removing Voice Connect 2 3 Operating systems other than Windows CamriVox products can be used on systems other than Windows for example Linux or Apple Macs While the Voice Connect PC application will not be available it is still possible to access and configured the UTA 151 through a web browser To access the UTA 151 in this way you must first launch a Web Browser such as Firefox Now the URL of the UTA 151 must be entered To discover the management URL pick up the telephone attached to the UTA 151 After the message which starts Entering failsafe mode because Internet telephony is unconfigured press on the telephone An audio message will be played describing the URL that must be entered Enter this URL into your web browser and once at the management web page follow the steps in section 2 5 for configuration instructions Camrivox Ltd 2006 Page 3 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual
27. received calls and recently dialled numbers Viewing recently received calls is useful if you have been away from your phone for a while and wish to check if you have missed any calls For both received and dialled calls you can dial the number to return the call by clicking the number on the web page Your phone will briefly ring to confirm the mouse click At this point you can lift the phone receiver and the number will be dialled automatically for you 3 5 3 Address book Your UTA 151 has a built in address book and this is accessed through the address book web page from the main UTA 151 web page This has several purposes 1 To look up the name of incoming calls and present the name instead of number 2 Allowing you to speed dial numbers from the address book 3 Allowing you to dial SIP URIs You can add entries to the address book using the web interface but you can also import numbers from your Microsoft Outlook contacts on your PC see section 4 3 for further details Once a name and number are in the address book you can also use IVR to dial the number see section 5 1 for further details Camrivox Ltd 2006 Page 11 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 3 5 4 Call management The call management section of the UTA 151 web pages allow you to tailor what happens to incoming land line calls This is closely tied to the buttons on the UTA 151
28. rk settings are being The cables are plugged into your UTA correctly but it not determined able to automatically configure its network settings Check that the DHCP server is correctly configured in your modem If you have a PC connected to the LAN port of the UTA check that it can access the Internet _Internet telephony is The cables are plugged into your UTA correctly and it is unconfigured able to connect to your modem but you have not configured your VoIP account settings Please see sections 2 4 and 2 5 for instructions on how to configure your UTA 151 You will not be able to make VoIP call until a user name and password has been entered _Internet telephony user name The cables are plugged into your UTA correctly and it is or password is incorrect able to connect to your modem and you have configured it However there is a problem with the configuration and you have likely made a mistake in the user name or password See sections 3 5 and 3 5 1 for further information on how to re enter your user name and password Camrivox Ltd 2006 Page 17 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual Appendix A Hardware Specification Interfaces WAN interface Ethernet 10 100 LAN interface Ethernet 10 100 FXO port PSTN access including PSTN failsafe FXS port Attach telephone handset LEDs Voicemail alert email alert VoIP line PSTN line C
29. rks Inc THIS SOFTWARE IS PROVIDED AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT ARE DISCLAIMED IN NO EVENT SHALL VOVIDA NETWORKS INC OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT DAMAGES IN EXCESS OF 1 000 NOR FOR ANY INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This software consists of voluntary contributions made by Vovida Networks Inc and many individuals on behalf of Vovida Networks Inc For more information on Vovida Networks Inc please see http www vovida org Camrivox Ltd 2006 Page 19 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual The Internet Software Consortium Camrivox products include software from the Internet Software Consortium under the following conditions Copyright ec 1995 1996 1997 1995 The Internet Software Consortium All rights reserved Redistribution and use in source and binary forms with or with
30. s www voipon co uk sales voipon co uk Tel 44 0 1245 600560 Camrivox UTA 151 User Manual 3 5 Management Web Pages The primary method for managing and configuring your UTA 151 is through a Web Browser To go to the web page of your UTA 151 you must double click on the Voice Connect icon at the bottom right corner of your Windows desktop See section 2 2 for information on the Voice Connect application Shortly after double clicking on Voice Connect you will be taken to the UTA 151 home page The web page is divided into two areas At the top of the page is a messages area where important status information is displayed Examples of status messages appearing in this area are e Information on whether or not your VoIP connection is operational If it is not working a link is provided to help diagnose any problems e Ifa new software upgrade is available for your UTA 151 a link will be provided to install it Under the message area of the web page is the main configuration page the following sections describe the options on this page 3 5 1 Accounts In this section you can reconfigure your VoIP account settings You may wish to do this for several reasons 1 To correct a mistake in your original configuration 2 To switch to an alternative VoIP account 3 To update your name but leave your other account settings unchanged 3 5 2 Call history In the call history subsection of the UTA 151 web pages you can view recently
31. table top e Do not open the UTA 151 this could expose you to dangerous voltages e Only use the provided power supply e If the device or power supply appear damaged do not use them and contact your supplier for a replacement e Keep your unit dry out of direct sunlight and away from sources of heat e The telephony ports on the UTA 151 can carry dangerous voltages do not touch or insert foreign objects into the connections and only connect approved telephony devices 1 2 Emergency calling While the Camrivox UTA 151 contains features designed to facilitate emergency calling Camrivox does not guarantee it is suitable for this purpose and is not liable for any failure to contact the emergency services Users should ensure they have a secondary system with which they can make emergency calls Camrivox Ltd 2006 Page 1 of 20 VolPon Solutions www voipon co uk sales voipon co uk Tel 44 0 1245 600560 CamriVox UTA 151 User Manual 2 Installation 2 1 What is included in the package Your UTA 151 packaging includes the following Single page installation sheet UTA 151 Analogue Telephone Adaptor Power Supply PC Installation CD Phone adaptor for converting RJ11 connector to country specific connector Cable for connecting UTA 151 to telephone wall socket Ethernet cable Soe eS E If any components are missing please contact your supplier 1 Canned your elepe i Phoe por You my wose one of The sapped epore
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