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SUNNY WEBBOX with Bluetooth Wireless Technology

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1. Symbol Meaning a Plant Yo a Inverter Sunny WebBox 24 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Sunny WebBox with Bluetooth Basics Symbol Meaning Unknown inverter o Unknown device E Sunny SensorBox with SMA Power Injector with Bluetooth SMA Bluetooth Repeater Group Symbols for Instantaneous Values and Settings Group symbols are used for specific parameter groups Symbol Meaning Status General values that describe the status of the device The status of other components in the device e g modems is not listed here Type Label All values that describe the device the plant Device Values which apply directly to the device and which do not fall into any of the special categories e g DC side AC side plant communication etc User Rights All values that affect the access protection for the device DC Side Values affecting the DC side of the device e g PV modules AC DN AC Side Values affecting the grid side of the device pt Grid Monitoring Includes parameters that affect the grid and which in part are protected by the personal SMA Grid Guard password emb Plant and Device Control Includes parameters for devices that must fulfill special requirements for feeding into the medium voltage level The parameters are protected by the personal SMA Grid Guard passw
2. o 50 Activating Deactivating Sunny Portal 0 2 0 22 5 Testing the Connection to Sunny Portal 2 2 2 2 0c eee 52 Setting the Upload Frequency 0 0 0 cece cece 52 Accessing the Sunny WebBox via Sunny Portal 53 Adjusting the Plant ID for Sunny Portal 2 2 002 53 SD Card O aicn A Bay AEA Oe A 54 Information on Saving Plant Data on an SD Card 20000 54 Saving Plant Data on an SD Card 0 0 eee eee 54 Integrated FTP Server nar 55 Information on the Integrated FTP Server 000s eee e ee ee 55 Activating Deactivating the Integrated FTP Server 55 Accessing the FTP Server via Internet Explorer ooo 56 ErP RUS A A tate paces nae 57 Information on FTP Push ii 57 Activating Deactivating FTP Push 2 0 0 0 eee eee eee 57 Testing FTP PUSR as CASA 58 SWebbox20 BEN 110712 5 Table of Contents SMA Solar Technology AG 8 1 8 1 1 8 1 2 8 1 3 8 2 8 2 1 8 2 2 8 2 3 8 3 8 4 8 5 9 1 9 2 10 10 1 10 2 10 3 10 4 10 5 10 6 10 7 11 Service Functions AAA 59 Updating the Sunny WebBox Firmware 59 INFORMGHON 2 eesin ature de ies n wo A a ate cane adn des 59 Firmware Update via the Internet recommended 60 Firmware Update via the SD Card oooocccccoccccccccccc 62 Updating a Devices ES 63 Information saen aa o we eee 63 Device Update via the Internet recommended
3. Haas 62 Select the required update files in the download area of www SMA de en and download them to your computer Connect the SD card to the computer and create a folder on the SD card with the name UPDATE Copy the update file up2 into the folder created on the SD card then remove the SD card from the computer Remove the plug in power supply of the Sunny WebBox from the socket outlet Insert the SD card into the Sunny WebBox SD card slot Insert the plug in power supply of the Sunny WebBox into the socket outlet After approx 90 seconds the Sunny WebBox is ready for operation and the update procedure begins SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Service Functions 8 2 Updating a Device 8 2 1 Information You can use the Sunny WebBox to update the firmware for the devices belonging to your PV plant The firmware for the following devices can be updated via the Sunny WebBox SMA inverters with integrated Bluetooth Software package 2 06 SB 3000TL 20 SB 4000TL 20 SB 5000TL 20 and upwards SB Sunny Boy SB 2000HF SB 2500HF SB 3000HF STP 10000TL 10 STP 12000TL 10 STP 15000TL 10 STP 17000TL 10 STP Sunny Tripower SMA Bluetooth Piggy Back Software version 02 00 00 R and upwards SMA Bluetooth Repeater SMA Power Injector with Bluetooth The device can be updated via the Internet or the SD card The existing settings of the Sunny WebBox and data from the PV plant remain ava
4. 4 Logging into and out of the Sunny WebBox 4 1 Logging into the Sunny WebBox e Unauthorized Access to your PV Plant 1 The plant password protects your plant from unauthorized access to the plant devices e After the initial login to a new plant the standard password for both user groups User Installer should be changed r Plant Password at Delivery e I All devices are delivered with the user password 0000 and the installer password 1111 1 Start web browser e g Internet Explorer 2 Enter the IP address of the Sunny WebBox into the address bar and press enter MI The Sunny WebBox login page opens Ifthe page does not open refer to section 9 1 General Troubleshooting for the Sunny WebBox page 72 SUNNY WEBBOX BB os co LE Select a language In the User field select the user group under which you wish to log in In the Password field enter the password belonging to the selected user group Select Login Haar w The Sunny WebBox start page appears 4 2 Logging out of the Sunny WebBox 1 Select Logout in the icon bar ee M The Sunny WebBox login page opens You have successfully logged out User Manual SWebbox20 BEN1 10712 27 Operation 5 Operation 5 1 Plant View SMA Solar Technology AG 5 1 1 Plant Status Symbol Status Meaning A Neutral The status of the plant is unknown and is currently being updated ue OK All plant devices are working as pres
5. General Troubleshooting for the Sunny WebBox page 72 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Service Functions 8 Service Functions 8 1 Updating the Sunny WebBox Firmware 8 1 1 Information You have the option of updating the Sunny WebBox firmware The firmware update can be performed online via the Internet or locally via the SD card The existing settings of the Sunny WebBox and data from the PV plant remain available after the update procedure In order to ensure that the Sunny WebBox is always up to date automatic firmware updates via the Internet are recommended The update procedure is displayed via the flashing orange SYSTEM LED and occasionally via a red running light across all LEDs The firmware update is complete when the SYSTEM LED lights up green An update procedure can take up to a maximum of 20 minutes e Access to User Interface Temporarily Blocked l During the update procedure the Sunny WebBox restarts and is briefly unavailable via the user interface Do not disconnect the Sunny WebBox from the power distribution grid during the update procedure pe User Manual SWebbox20 BEN1 10712 59 Service Functions SMA Solar Technology AG 8 1 2 Firmware Update via the Internet recommended If the Sunny WebBox has Internet access you can update the Sunny WebBox via the Internet automatically or manually Activating Deactivating Automatic Firmware Updates When the automatic firmwa
6. SMA Solar Technology AG The Sunny WebBox with Bluetooth 2 The Sunny WebBox with Bluetooth As the central communications interface the Sunny WebBox with Bluetooth creates the connection between the devices of the the PV plant and its operator Additionally the Sunny WebBox with Bluetooth collects and documents all data from the connected SMA Bluetooth devices thus permitting interruption free monitoring Amongst other things you can use the extensive functions of the Sunny WebBox with Bluetooth to automatically transmit the data collected from the PV plant to the Sunny Portal Internet portal any FTP server or other location for subsequent processing or present your plant data via the Sunny Matrix large format display or the Flashview computer software For installers the Sunny WebBox with Bluetooth is a powerful tool for configuring individual devices or entire device classes of the PV plant and carrying out remote diagnostics The Sunny WebBox with Bluetooth enables early detection of disturbances thus helping to optimize the yield of the PV plant Sunny Boy Sunny Portal Router Internet access FTP Server CS Sunny SensorBox wih SMA Bluetooth Mahi ower Injector unny Matrix FlashView Computer E X A a User Manual SWebbox20 BEN1 10712 9 The Sunny WebBox with Bluetooth SMA Solar Technology AG 2 1 Function Overview The most important functions of the Sunny WebBox
7. The Sunny WebBox is not available via the user interface or The Sunny WebBox cannot be found via the Sunny WebBox Assistant Cause The Sunny WebBox is not connected to the network or to the power supply Rectification Connect the Sunny WebBox directly to the computer or the local network using the network cable and supply the Sunny WebBox with power see installation guide of the Sunny WebBox with Bluetooth Incorrect network settings for the network components Use the Sunny WebBox Assistant for commissioning Check the network settings of the computer with which you wish to access the Sunny WebBox Align the network settings if necessary Reset the Sunny WebBox see page 70 and repeat commissioning Check the network settings for the individual network components e g router proxy server etc Align the network settings if necessary Contact your network administrator A firewall is blocking the connection Deactivate the computer firewall or enable the necessary connection Defective or damaged network components network cables or plug connections Replace the defective or damaged parts in the network Contact your network administrator 72 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Troubleshooting No Problem Cause Rectification 1 The Sunny WebBox The web browser is e Ifthere is a proxy server in your is not
8. lt Export gt lt Export gt lt WebBox gt User Manual SWebbox20 BEN1 10712 79 Appendix SMA Solar Technology AG Setting Meaning Version The current firmware version of the Sunny WebBox Plant ID Plant ID for Sunny Portal User ID User ID for Sunny Portal DHCP Displays whether the network settings are acquired via DHCP IP address The current IP address of the Sunny WebBox SubNetMask The current Subnet mask of the Sunny WebBox Gateway The currently set Gateway IP address DNS server The currently set DNS server IP address NAT Port The currently set NAT port Web server port The currently set port of the web server Web service port The set port of the web service 10 3 Structure of an XML Data File Example lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Info gt lt Created gt 2010 02 10T01 37 04 lt Created gt lt Culture gt de lt Culture gt lt Info gt lt MeanPublic gt lt Key gt Meine Sunny WebBox 155000234 Metering TotWhOut lt Key gt lt Mean gt 761 858 lt Mean gt lt Base gt 1 lt Base gt lt Period gt 300 lt Period gt lt Timestamp gt 20 1 0 02 09T 1 0 55 52 lt Timestamp gt lt MeanPublic gt lt MeanPublic gt lt MeanPublic gt lt WebBox gt 80 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Appendix Setting Meaning Info Information Create Date of generation Culture Lang
9. o ooooo oo 65 Device Update via the SD Card ooococccccccccccoo 67 Restarting the Sunny WebBox via the User Interface 69 Resetting the Sunny WebBox Using the Reset Button 70 Determining Current Settings of the Sunny WebBox via the SD Solio Pe ee eee a Le ee a aa iA 71 Troubleshooting 0 as 72 General Troubleshooting for the Sunny WebBox 72 Bluetooth Connect SAA 77 ABDONCIX a 79 Information on the SD Caricias iS 79 Structure of the Config xml Ale ora ta 79 Structure of an XML Data File oooooooooooo 80 Information on your Web Browser 0 0000 eee 81 Setting up a Proxy Exception Rule in Internet Explorer 81 Activating IPv6 in Windows XP SP2 222005 82 Allocating IP Addresses in a Local Network 82 Contacte Sach ee eV ENGR Shae NaS ESS Re OS 83 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Information on this Manual 1 Information on this Manual This manual describes how to operate the Sunny WebBox Keep this manual in a convenient place for future reference This manual does not contain any detailed information about the connected devices Detailed information about the connected devices is provided in the manuals for the devices 1 1 Validity This user manual is valid for Sunny WebBox with Bluetooth for hardware version Al and higher and for firmware version 1 2 and higher 1 2 Additional Information Additional information ab
10. then remove the SD card from the computer Insert the SD card into the Sunny WebBox SD card slot M The SD CARD LED flashes green Start the update procedure Select Name of your plant in the plant tree and Updates in the device menu Select the device type for which you want to perform a manual update e g SB5000TL 20 SB4OOOTL 20 Inthe Available updates area highlight the required update file and click the Download button M The Sunny WebBox copies the selected file onto the internal SD card Once the SD CARD LED stops flashing remove the SD card Once the Sunny WebBox has downloaded the selected files click the Send button M The Sunny WebBox checks the saved files and transmits the update file to the PV plant device once a day for up to five consecutive days E During the transmission procedure the PLANT STATUS LED flashes orange The update procedure was successful if all the PV plant devices return the version number of the transmitted update files If you receive an error message refer to the section 9 1 General Troubleshooting for the Sunny WebBox page 72 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Service Functions 8 3 Restarting the Sunny WebBox via the User Interface 1 Qo wn Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt System parameter group S
11. 38 Setting the Date Format seirer a DOn e Ea a E a 38 Setting th languages s ssr neede eaey ba paar gee cet t 39 Setting the Number Format 0000 c narun eee eee 39 Setting the Time format iia nac 39 Setting the Unit of Temperature 20 0 e cece eee eee 40 Changing the Sunny WebBox Device Name 40 Ethernet NetWork dto iaens 41 Information on Network Settings 000 cece eee eee tees Al Applying Static Network Settings to the Sunny WebBox 41 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Table of Contents 6 5 3 6 5 4 6 5 5 6 5 6 6 6 6 6 1 6 6 2 6 6 3 6 6 4 7 1 7 2 7 2 1 7 2 2 7 2 3 7 2 4 7 2 5 7 2 6 7 2 7 7 3 7 3 1 7 3 2 7 4 7 4 1 7 4 2 7 4 3 7 5 7 5 1 7 5 2 7 5 3 User Manual Activating Deactivating DHCP 6 ee eee A2 PROXY Serven eras sete tone ds Go cues Ores e iaa sl 43 Setting the ATP Port 0 pastas At eee or oa ait eo 44 Setting the NAT Ports a A A iS 44 Data Record o s e e scr ad e micas 45 Information on Data Recording ooocoooccooccco cc 45 Ele IO ET A 46 XML TIES sara aca rada 47 Setting Measurement Names in your Local Language 48 Managing Plant Data ooooooooooooo o 49 Information on the Plant Data ooooo o ooooo 49 Sunny Ponal o ae es ease pew aes 49 Information on Sunny Portal 0 0 2 0 eee eee teenies 49 Registering Sunny WebBox in the Sunny Portal
12. BEN 110712 User Manual SMA Solar Technology AG Service Functions 8 2 2 Device Update via the Internet recommended If the Sunny WebBox has Internet access you can update the firmware for your PV plant devices automatically or manually via the Internet Activate Automatic Device Update When the automatic device update is activated the Sunny WebBox checks whether a new device update is available once a day between 10 00 pm and 3 00 am If a new device update is available the Sunny WebBox downloads this from the Internet Due to the nighttime deactivation on SMA inverters with a retrofitted SMA Bluetooth Piggy Back the update procedure for these devices starts at 11 00 am the following day For all other supported SMA devices the update procedure starts and 4 00 am the following morning a Unexpected Interruption of an Automatic Update Procedure l If an automatic update procedure for the Sunny WebBox is interrupted e g as a result of a power failure or changes to the update source the Sunny WebBox restarts the update procedure the next day Select Name of your PV plant in the plant tree and select Updates in the device menu Select the Settings parameter group Click on the Edit button Select Yes in the Activated field In the Operating mode field select Automatic update In the Update source field select Update portal Select Save ANSAN The automatic device update function is activat
13. CSV Format 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Data export in CSV format field select No Select Save Qo won Data will not be exported in CSV format 46 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Configuring the Sunny WebBox 6 6 3 XML files Information on XML Files The Sunny WebBox saves the collected data of the PV plant into a XML file every 5 minutes In order to reduce the quantity and amount of data every 15 minutes the XML files to be added are automatically compressed into a ZIP file and saved onto the integrated FTP server or the SD card A zip file usually contains 3 XML files The decimal separator and the timestamp format in the files are determined by the country settings of the Sunny WebBox see section 6 3 Country Settings page 38 You can find how an XML file is structured in section 10 3 Structure of an XML Data File page 80 Directory Path and Structure of the Filename Directory Path XML YYWYI MM Y YY Y MML DD Filename Structure YYYY MML DD _ HHMMSS zip Compressed file in ZIP format YYYY MM DD _ HHMMSS xml XML file Example daily report file from 1 3 2010 12 42 08 Hrs XML 2010 03 2010 03 01 2010 03 01_124503 zip The ZIP file contains the following 3 X
14. Network Ports e l Changing the ports is only necessary in rare cases Before adjusting the ports contact your network administrator During a data transmission the Sunny WebBox communicates to the Sunny Portal under which IP address and which port the Sunny WebBox is available on the Internet For this the respective port must be enabled by the router If the NAT Network Address Translation in the router is changed you must specify the network port that has been set in the router The NAT Port is set to 80 by default 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the External Communication gt Ethernet gt Nat parameter group Select Edit In the Port field enter the desired Port Select Save Qo gt Dn The NAT port is now saved 44 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Configuring the Sunny WebBox 6 6 Data Recording 6 6 1 Information on Data Recording The Sunny WebBox can export the collected data from the PV plant in various data formats and make these available via the integrated FTP server or SD card The following data formats are possible Comma Separated Value CSV see section 6 6 2 CSV Files page 46 e Extensible Markup Language XML see section 6 6 3 XML files page 47 All data is exported at selected recording intervals in the respective directory of the data f
15. PV plant data will be deleted 1 Insert a sharp object into the hole to activate the hidden reset button M The Sunny WebBox is reset 70 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Service Functions 8 5 Determining Current Settings of the Sunny WebBox via the SD Card With the following steps you can determine the current settings and the current firmware of the Sunny WebBox when you do not have access to the user interface Take note of the information on the SD card see section 10 1 Information on the SD Card page 79 1 Insert the SD card into the Sunny WebBox SD card slot The Sunny WebBox creates a folder named WEBBOX_ serial number on the SD card and saves the XML file config xml in this folder The writing process is complete when the SD CARD LED is permanently lit Example WEBBOX_01550001231config xml When the SD CARD LED is permanently lit remove the SD card from the Sunny WebBox SD card slot Read off the SD card using a computer with an SD card reader Open the config xml file in the WebBox_ serial number folder with a text editor or a web browser This file shows the network settings for the Sunny WebBox see section 10 2 Structure of the Config xml File page 79 User Manual SWebbox20 BEN1 10712 71 Troubleshooting 9 Troubleshooting SMA Solar Technology AG 9 1 General Troubleshooting for the Sunny WebBox No Problem
16. S A S www SMA de www SMA France com SMA America LLC SMA Hellas AE www SMA America com www SMA Hellas com SMA Technology Australia Pty Ltd SMA Ib rica Tecnolog a Solar S L www SMA Australia com au www SMA lberica com SMA Benelux SPRL SMA Italia S r l www SMA Benelux com www SMA ltalia com SMA Beijing Commercial Co Ltd SMA Technology Korea Co Ltd www SMA China com www SMA Korea com SMA Czech Republic s r o www SMA Czech com
17. SMA Solar Technology AG Configuring the Sunny WebBox 6 2 2 Setting Date and Time if Automatic Time Synchronization e l You can also synchronize the plant time automatically via the Internet see section 7 M 6 2 4 Activating Deactivating Automatic Time Synchronization page 38 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Time settings parameter group Select Edit In the Standard Daylight Saving Time conversion on field select Yes in order to activate automatic adjustment between Summer and Winter Time Status upon delivery or In the Standard Daylight Saving Time conversion on field select No in order to deactivate automatic adjustment between Summer and Winter Time The date and time must be set manually in the event of a change In the Set plant time field set the current date and time of the PV plant Select the time zone in which the system is located in the Time zone field Delivery status UTC 01 00 Amsterdam Berlin Bern Rome Stockholm Vienna Select Save The date and time are now set 6 2 3 Manually Synchronizing the Date and Time with Sunny Portal 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Time settings parameter group Select Edit In the Synch
18. WebBox page 27 The SMA Grid Guard code is then deactivated 34 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Configuring the Sunny WebBox 6 Configuring the Sunny WebBox 6 1 i Changing the Sunny WebBox Password Additional Rights for the Installer If you are logged in as an installer you have the same rights as normal users but can also set or alter parameters that affect the functionality of the plant In addition the Installer user group can reset the user s plant password and can change SMA Grid Guard parameters Password for the Internal FTP Server e 1 The password set here is also valid for access to the internal FTP server Setting the Sunny WebBox password means that all devices which are displayed without a padlock in the plant tree will be set with the Sunny WebBox password In order to successfully apply the password you will need to restart the Sunny WebBox see page 69 1 o Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the User Rights gt Access Control parameter group Select Edit Enter a secure password in the appropriate user group field The password can be a maximum of 12 characters The following special characters are permitted 2_ Make sure you use a high strength password see section 3 2 4 Strength of Passwords page 22 Confirm the password in each case in t
19. available via incorrectly configured network you must create an the user interface exception for the proxy server in Or your web browser see section The Sunny WebBox ees i your Web cannot be found via the Sunny WebBox There pe Internet Reset your Internet connection If Assistant connection necessary contact your Internet service provider The Sunny WebBox has not Remove the Sunny WebBox plug in been started up correctly power supply from the socketoutlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data The proxy server does not Use a proxy server that supports support IPv IPv 2 The SYSTEM LED A system error has occurred Remove the Sunny WebBox plug in is flashing red power supply from the socketoutlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data e Contact the SMA Serviceline 3 The POWER LED The Sunny WebBox is not Check the power supply of the is off supplied with electricity socket outlet and rectify any faults User Manual SWebbox20 BEN1 10712 73 Troubleshooting SMA Solar Technology AG Problem Sunny WebBox does not transmit any data to the Sunny Portal or the external FTP server the DATA UPLOAD LED is red or The test of the connection to the Sunny Portal or to th
20. in the Web browser 76 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG 9 2 Bluetooth Connection Troubleshooting No Problem Cause Rectification 1 No Bluetooth An incorrect NetID is set Set the NetID of the PV plant see devices are installation guide for the Sunny displayed in the WebBox with Bluetooth and Sunny WebBox repeat commissioning e Contact your installer The connection to the e Reduce the distance to the devices Bluetooth plant is too weak or use an SMA Bluetooth Repeater to extend the radio range Repeat commissioning see installation guide for the Sunny WebBox with Bluetooth There are already 4 masters Remove a master and repeat connected to the Bluetooth commissioning see installation plant guide for the Sunny WebBox with Bluetooth There are already 2 e Change the position of the Sunny participators connected to the WebBox in order to create a device through which you connection to the plant via another want to connect to the device or remove a master from the Bluetooth plant plant Further information on SMA Bluetooth can be found in the download area at www SMA de en 2 Inverter is not The Bluetooth connection was Wait until the Sunny WebBox has accessible interrupted automatically re established the connection User Manual SWebbox20 BEN1 10712 77 Troubleshooting SMA Solar Technology AG displayed as unkn
21. removed during the update procedure Insert the SD card into the slot in the Sunny WebBox again and perform a manual device update see Manual Device Update via SD Card page 68 74 SWebbox20 BEN1 10712 User Manua SMA Solar Technology AG Troubleshooting Problem The firmware update for connected devices failed Cause After five attempts the system was unable to transmit the update file to the PV plant devices Rectification Check the status of the Bluetooth connection on the devices connected to your PV plant Remember that the Bluetooth connection can also be interrupted if the DC input voltage to the inverter drops below the required level The DC input voltage may vary depending on the time of day weather and status of the PV modules e g if they are covered in snow or leaves Improve the connection quality if necessary If you wish to start the device update straight away perform a manual update see Performing a Manual Device Update page 66 and Manual Device Update via SD Card page 68 The SD CARD LED glows red The SD card is full Replace the SD card or format the SD card in FAT 32 format The SD card is write protected Remove the write protection of the SD card After a Sunny WebBox is replaced Sunny Portal contains two plants with the same name Double Sunny Portal registration The Sunn
22. the Sunny WebBox into the address bar and press enter In the User field enter the user group for which the SMA Serviceline generated the PUK Enter the PUK in the Password field Change the password of the Sunny WebBox see section 6 1 Changing the Sunny WebBox Password page 35 Use the plant password that you defined previously via the Sunny ak WN gt Explorer M The Sunny WebBox displays the inverters in the plant tree without the padlock symbol You have access rights for all the inverters in the corresponding user group 3 3 Symbols Symbols for Access Rights The individual devices are depicted with a symbol for the access rights in the plant tree If no symbol is displayed after a device you have access rights to the device corresponding to the user group which is logged in f Updating Time in the Plant Tree e l In the plant tree updating the symbol for access rights SMA Grid Guard symbol and i padlock symbol can take up to 2 minutes Symbol Meaning i You do not have access to the device The device password differs from the current plant al password E You have access to parameters which are protected by the SMA Grid Guard password Parameters which are protected by SMA Grid Guard are also indicated by this symbol Device Symbols Device symbols are displayed in the plant tree and on the device s overview page Devices will have a specific status which is displayed by a symbol
23. the address 192 168 Confirm entry with OK and close all further windows by selecting OK in each Or Ore O N M The proxy exception rule is now set up User Manual SWebbox20 BEN1 10712 81 Appendix SMA Solar Technology AG 10 6 Activating IPv in Windows XP SP2 IPv is required to locate the Sunny WebBox with the Sunny WebBox Assistant IPv stands for Internet Protocol Version 6 and specifies the procedures that are necessary for data transmission via a package switching data network IPv is the successor to IPv4 which is still predominantly used on the Internet IPv is already activated in Windows Vista Windows 7 MacOS and Linux IPv has to be activated in Windows XP SP2 In order to activate IPv manually proceed as follows 1 In Windows select Start gt Settings gt Network connections 2 Double click on the LAN connection via which the Sunny WebBox is connected If Windows displays several LAN connections there are probably several network connections installed in the computer Ensure that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the manual of your computer Inthe event that no LAN connection is displayed refer to section 9 1 General Troubleshooting for the Sunny WebBox page 72 M The LAN connection status window opens 3 Under the General tab select Properties M The window LAN connection
24. the events displayed Priority of event Type of event Event in text and event number in brackets Group of parameters involved parameter group Date on which the event occurred Ilo j mioloje gt Time at which the event occurred 18 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Sunny WebBox with Bluetooth Basics Priority of Events The event priorities are as follows Symbol Meaning nm This type of event can only be remedied through intervention at the device by the a installer Please contact your installer with the device serial number and the event number a Please contact your installer with the device serial number and the event number Types of Event There are 3 different types of event which the Sunny WebBox displays using symbols e Information e Warning e Failure Symbols and Meaning of Event Types Events can have 3 different statuses e Incoming the event is occurring e In progress the event has existed for some time and could not yet be automatically remedied e Outgoing the event has come to an end Symbol Meaning A Failure gt A Incoming failure A gt Outgoing failure O Warning Incoming warnin 0 a O gt Outgoing warning O Information gt i Incoming information O gt Outgoing information User Manual SWebbox20 BEN1 10712 19 Sunny WebBox with Bluetooth Basic
25. the icon bar N Select the Type Label gt Type Label parameter group M Read off the Sunny WebBox serial number from the Serial Number field User Manual SWebbox20 BEN1 10712 31 Operation SMA Solar Technology AG 5 5 Determining the WAN IP address You can determine the WAN wide area network IP address via the parameter group or the SD card see section 8 5 Determining Current Settings of the Sunny WebBox via the SD Card page 71 The WAN IP address is the IP address via which the Sunny WebBox is to be reached via the Internet 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the External Communication gt Nat parameter group The WAN IP address is shown in the WAN IP field 32 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Operation 5 6 Activating Deactivating SMA Grid Guard Mode Country specific Settings on the Inverter e l SMA Grid Guard parameters may only be changed with the express authorization of the grid operator Any unauthorized changes made to the SMA Grid Guard parameters shall void the operating license of the respective device Updating Time in the Plant Tree pme In the plant tree updating the symbol for access rights SMA Grid Guard symbol and padlock symbol can take up to 2 minutes Activating SMA Grid Guard Mode In order to change SMA Grid Guard parameters in devices you mus
26. upload will not performed The data will be transmitted at the next upload 5 Select Save M The Sunny WebBox will transmit the data to the Sunny Portal at the prescribed intervals 52 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Managing Plant Data 7 2 6 Accessing the Sunny WebBox via Sunny Portal During every data transmission from the Sunny WebBox to the Sunny Portal Sunny Portal saves the current IP address of the Sunny WebBox or the current IP address of your router with which the Internet connection is established Using Sunny Portal you can directly access your Sunny WebBox via the Internet Please note that you must set up a port rerouting in your router Here it may be necessary to align the HTTP port and the NAT port of the Sunny WebBox see section 6 5 Ethernet Network page 41 7 2 7 Adjusting the Plant ID for Sunny Portal In the following cases you must adjust the plant ID in the Sunny WebBox The plant data of the PV plant in question has already been sent to Sunny Portal via another communication device e The plant ID set for the Sunny WebBox was reset using the Reset button e The Sunny WebBox has been replaced with another Sunny WebBox Perform the following steps to adjust the plant ID of the Sunny WebBox for Sunny Portal 1 Register in Sunny Portal www SunnyPortal com with the access data available Go to Configuration gt Plant properties on the Sunny Portal page Copy the pl
27. 0 1 Information on the SD Card page 79 e Insert the SD card into the Sunny WebBox SD card slot M The Sunny WebBox saves the plant data onto the SD card 54 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Managing Plant Data 7 4 Integrated FTP Server 7 4 1 Information on the Integrated FTP Server The Sunny WebBox is equipped with an integrated FTP server You can directly access the saved plant data via the FTP server The FTP server is activated as standard You can call up the data with any FTP program or with Internet Explorer The FTP server is protected via the passwords of the respective user group Please note that for logging into the integrated FTP server the English description User ID for the respective user group and the related password must be entered User ID User Group Installer For the Installer user group User For the User user group In order to select a data format in which the data should be made available refer to section 6 6 Data Recording page 45 7 4 2 Activating Deactivating the Integrated FTP Server Activating the Integrated FTP Server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt FTP server parameter group Select Edit In the Activated field select Yes in order to activate the integrated FTP server Select Save Qokwnr The integr
28. 10712 User Manual SMA Solar Technology AG Configuring the Sunny WebBox 6 5 Ethernet Network 6 5 1 Information on Network Settings Changing Advanced Network Settings e l Do not change any device network settings if you are not clear on the effects of the change Changes to values could lead to complete or partial loss of function for the existing network If you have any questions contact your network administrator e Sunny WebBox Assistant l We recommend using the Sunny WebBox Assistant to commission the Sunny WebBox and integrate it into a network You can download the Sunny WebBox Assistant on the Internet from www SMA de en You can assign static network settings to the Sunny WebBox or obtain these dynamically via a DHCP server You can also connect to the Internet using a proxy server If you would like to make the Sunny WebBox available via the Internet for example if you wish to allow direct access to the Sunny WebBox via the Sunny Portal you must reroute a port in your router Here it may be necessary to align the HTTP port and the NAT port 6 5 2 Applying Static Network Settings to the Sunny WebBox 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the External Communication gt Ethernet parameter group Select Edit 4 In the DNS server IP field enter the IP address of the DNS server Domain Name System Server Usu
29. 20 Software package 01 01 00 R Edit MM Type label Communication products Type label Communication version 1 0 0 0 Device name Sunny WebBox Device class Communication products Device type WebBox 20 Software package 01 01 07 R Edit User Manual SWebbox20 BEN 110712 17 Sunny WebBox with Bluetooth Basics SMA Solar Technology AG If different values are set for devices in the same device class this is indicated in editing mode by an empty field A The different options are shown in selection menus The number of devices set to each option is shown in brackets See B and C Choosing an option and then saving sets all devices in this device class to this value indicates that this parameter is not available for all devices Y Device Solar Inverters Cooling system Fan test gt Inverter Operation System Save Cancel In text fields the common leading characters are displayed Different characters are supplemented with 3 1 7 Events The Sunny WebBox can display its own events and the events of individual devices The Sunny WebBox retrieves the event list directly from the devices Spot values settings Events My Plant Sunny WebBox E A Type Event Group Date Time Ad Overvaltage gid fast 50770 Device 2009 10 21 07 00 00 O A orvencupeguen w7 Device 2009 30 21 06 00 00 Dn E S a g Position Meaning Filter for event categories Filter for the time period of
30. ML files 2010 03 01_123159 xml 2010 03 01_123703 xml 2010 03 01_124208 xml Activating Data Export in XML Format 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Data export in XML format field select Yes Select Save Qo o NN Data will be exported in XML format User Manual SWebbox20 BEN1 10712 47 Configuring the Sunny WebBox SMA Solar Technology AG Deactivating Data Export in XML Format 1 Qokwnr Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Data export in XML format field select No Select Save Data will not be exported in XML format 6 6 4 Setting Measurement Names in your Local Language You can set the names of the measurements as follows 48 Technical name of the measurement Example Metering TotWhOut Name of the measurement as a term Example Total yield Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Measurement name in local language field select Yes in order to display the names as terms or In the M
31. Manual SWebbox20 BEN1 10712 83 SMA Solar Technology AG Legal Restrictions The information contained in this document is the property of SMA Solar Technology AG Publishing its content either partially or in full requires the written permission of SMA Solar Technology AG Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission Exclusion of liability The general terms and conditions of delivery of SMA Solar Technology AG shall apply The content of these documents is continually checked and amended where necessary However discrepancies cannot be excluded No guarantee is made for the completeness of these documents The latest version is available online at www SMA de or from the usual sales channels Guarantee or liability claims for damages of any kind are excluded if they are caused by one or more of the following Damages during transportation Improper or inappropriate use of the product e Operating the product in an unintended environment e Operating the product whilst ignoring relevant statutory safety regulations in the deployment location e Ignoring safety warnings and instructions contained in all documents relevant to the product Operating the product under incorrect safety or protection conditions Altering the product or supplied software without authority e The product malfunctions due to operating attached or n
32. Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Update parameter group Select Edit In the Check for update and install it field select Execute Select Save KAYN The Sunny WebBox checks whether a new firmware update is available If a new firmware update is available the Sunny WebBox downloads this from the Internet and starts the update procedure User Manual SWebbox20 BEN1 10712 61 Service Functions SMA Solar Technology AG 8 1 3 Firmware Update via the SD Card JN NOTICE 2 Risk of Losing Plant Data Only perform a manual firmware update when the PV plant is not in operation e g overnight Otherwise losses may occur during the recording of the plant data o MN NOTICE Risk of Losing Data on the SD Card Do not remove the SD card while the SD CARD LED is flashing green or orange This may damage the file structure of the SD card and lead to data loss Depending on the amount of data the saving process may take some time Use a separate SD card for firmware updates e l For firmware updates use a separate SD card that only contains update files for the Sunny WebBox If there are update files on the external SD card exporting is disabled for XML and CSV files Take note of the information on the SD card see section 10 1 Information on the SD Card page 79 1
33. Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the User Rights gt Access Control parameter group Select Edit Enter the password of the new device in the Set installer password field Confirm the password in the Confirm password field Enter the password of the new device in the appropriate user group field Confirm the password in the Confirm password field Oo ONAN Ww Select Save M The Sunny WebBox saves the password of the new device into all approved devices All devices now have the same plant password 10 Restart the Sunny WebBox via the user interface see page 69 11 Repeat the password setting process in order to transfer your previous plant password to all devices 12 Select Save 13 Restart the Sunny WebBox via the user interface see page 69 M The device is displayed without a padlock in the plant tree The new device s password is now set to the plant password 5 4 Determining the Sunny WebBox Serial Number You can read off the serial number from the status bar of the user interface or alternatively via the parameter groups or the SD Card see section 8 5 Determining Current Settings of the Sunny WebBox via the SD Card page 71 Determining the Sunny WebBox serial number via the parameter group 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on
34. The status bar displays the current status of the Sunny WebBox and includes the following contents Serial number Software version Upon logging on to the Sunny WebBox additionally Information on the password status e Information on the device update SMA Grid Guard only installers Current user group e Connection status to the PV plant Current date and time 3 1 1 Icon Bar The icon bar gives you quick access to the main functions of the Sunny WebBox Symbol Meaning The Settings button opens the Sunny WebBox settings The Sunny WebBox settings can also be adjusted via the plant tree Sunny WebBox Settings The Help button opens the Sunny WebBox help section Ig gon The user can log out ofthe Sunny WebBox user interface via the Logout button SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Sunny WebBox with Bluetooth Basics 3 1 2 Plant Tree From the plant communication perspective a PV plant is made up of several devices which are connected to each other via the same communication type e g SMA Bluetooth View of a Bluetooth Plant The physical structure of the plant A is represented by the plant tree in the Sunny WebBox In addition all the devices in a plant including the Sunny WebBox are displayed underneath the plant B From the plant communication perspective the plant is generated by the Sunny WebBox The Plant Tree in the Sunny WebBox In gene
35. a SD card 1 Select the required update files in the download area of www SMA de en and download them fo your computer 2 Connect the SD card to the computer and create a folder on the SD card with the name UPDATE 3 Copy the update file up2 in the UPDATE folder created on the SD card then remove the SD card from the computer User Manual SWebbox20 BEN1 10712 67 Service Functions SMA Solar Technology AG 4 M Insert the SD card into the Sunny WebBox SD card slot M The SD CARD LED flashes green M The Sunny WebBox copies the selected file onto the internal SD card Once the SD CARD LED stops flashing remove the SD card M The Sunny WebBox checks the saved files and transmits the update file to the PV plant device once a day for up to five consecutive days E During the transmission procedure the PLANT STATUS LED flashes orange The update procedure was successful if all the PV plant devices return the version number of the transmitted update files If you receive an error message refer to the section 9 1 General Troubleshooting for the Sunny WebBox page 72 Manual Device Update via SD Card 1 o 68 Select the required update files in the download area of www SMA de en and download them fo your computer Connect the SD card to the computer and create a folder on the SD card with the name UPDATE Copy the update file up2 in the UPDATE folder created on the SD card
36. ally this is the IP address of the router 5 Enter the Gateway IP address of your network into the Gateway IP field Usually this is the IP address of the router 6 Inthe IP Address field enter the static IP address under which the Sunny WebBox is to be reachable in the local network see section 10 7 Allocating IP Addresses in a Local Network page 82 7 Inthe Subnet mask field enter the subnet mask of your network You can normally find this information in the router manual 8 Select Save M The local network settings are applied to the Sunny WebBox User Manual SWebbox20 BEN1 10712 41 Configuring the Sunny WebBox SMA Solar Technology AG 6 5 3 Activating Deactivating DHCP The Sunny WebBox can obtain its network settings via a DHCP server Dynamic Host Configuration Protocol server With this option the IP address subnet mask gateway and DNS server are automatically obtained from the DHCP server when the Sunny WebBox is started up In order to establish the Sunny WebBox in your network use the Sunny WebBox Assistant Activating DHCP l oy M Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the External Communication gt Ethernet parameter group Select Edit Under DHCP select Yes in the Activated field in order to be assigned the network settings dynamically Select Save The Sunny WebBox obtains th
37. also displayed in diagrams on the overview page There are 4 diagrams that can be accessed via the following tabs Day Month Year Total Tabs Meaning Day Displays the device output during the course of a day Month Displays the daily yield of the device over one month Year Displays the monthly yield of the device over one year Total Displays the annual yield of the device over the last 10 years Click the mouse on a point of the graph to call up a display The display shows the precise value at that particular point as well as the time and date Scroll down to the next time period using the arrows Use the calendar symbol to select a time period directly 14 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Sunny WebBox with Bluetooth Basics Plant View If a plant is selected in the plant tree the overview page displays the following data for the entire PV plant Data of all inverters in the PV plant Daily yield yield achieved so far on current day Condition current operative condition of the plant OK fault warning Power output achieved so far that day Total yield total yield achieved so far Data for the PV plant communication products Condition current operative condition of the communication products OK fault warning e Available nominal power of the inverters 3 1 5 Spot values The Spot Values page displays all values of the device or plant selected in the plant tr
38. ant ID to the clipboard Log into the Sunny WebBox as user or installer In the Sunny WebBox user interface select the Sunny WebBox in the plant tree Select Settings in the device menu Select Edit In the Plant ID field delete the current content and paste in the content of the clipboard 10 2 3 4 5 6 7 Select the Sunny Portal gt User settings parameter group 8 9 O Select Save M The plant ID for Sunny Portal is adjusted User Manual SWebbox20 BEN1 10712 53 Managing Plant Data SMA Solar Technology AG 7 3 SD Card 7 3 1 Information on Saving Plant Data on an SD Card You can save plant data onto an SD card Once you have inserted the SD card into the SD card slot the Sunny WebBox copies all plant data which is on the internal drive of the Sunny WebBox onto the SD card The Sunny WebBox saves new plant data to the SD card as long as the SD card remains in the SD card slot and enough memory is available In order to select a data format in which the data should be made available refer to section 6 6 Data Recording page 45 7 3 2 Saving Plant Data on an SD Card JN NOTICE 5 Loss of Data on the SD card Do not remove the SD card while the SD CARD LED is flashing green or orange This may damage the file structure of the SD card and lead to data loss Depending on the amount of data the saving process may take some time Take note of the information on the SD card see section 1
39. ated FTP server is activated Deactivating the Integrated FTP Server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt FTP server parameter group Select Edit In the Activated field select No in order to deactivate the integrated FTP server Select Save KAYN The integrated FTP server is deactivated User Manual SWebbox20 BEN1 10712 55 Managing Plant Data SMA Solar Technology AG 7 4 3 Accessing the FTP Server via Internet Explorer 1 Start Internet Explorer 2 Enter the IP address of the Sunny WebBox with details of the User ID and the password in the address bar of the web browser in accordance with the following template ftp UserlD Password P address Use the following User ID User ID User Group Installer For the Installer user group User For the User user group Example if you want to log onto the Sunny WebBox with the IP address 192 168 0 168 as installer with the password 1111 enter ftp Installer 1111 192 168 0 168 3 Press enter on the keyboard M The browser displays the directory structure of the integrated FTP server You can now download and display the data i 56 User name and password remain saved in the web browser cache Once you have accessed the integrated FTP server via a web browser the user name and password remain saved in the web
40. b browser If necessary refer to the help section in your web browser The save procedure for parameters can take up to 30 seconds Do not disconnect the Sunny WebBox with Bluetooth from the electricity supply during the save procedure Otherwise data can be lost 10 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Sunny WebBox with Bluetooth Basics 3 Sunny WebBox with Bluetooth Basics 3 1 User Interface The user interface permits quick access to all important information about the PV plant and its devices SUNNY WEBBOX em a My Plant LS Available nominal power of inverter Solar inverters Oey yee 55 81 kwh m f opam Power 3228 w 0 OW Total ysi 2 803 49 kwh D Communication products 4 men 100 4 000 W Congrion Ok 1 Device Sensor system in general Condrion ok Position Description Meaning A Icon Bar The icon bar gives you quick access to the main functions of the Sunny WebBox B Plant Tree In the plant tree all devices in a PV system are represented in a tree structure C Device Menu The device menu enables you to retrieve information and configure devices selected in the plant tree D Contents section The contents section shows the actual contents The contents are determined by the device menu User Manual SWebbox20 BEN 110712 11 Sunny WebBox with Bluetooth Basics SMA Solar Technology AG Position Description Meaning E Status bar
41. browser cache Delete the web browser cache in order to prevent unauthorized access to the integrated FTP server SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Managing Plant Data 7 5 FTP Push 7 5 1 Information on FTP Push The Sunny WebBox is equipped with an FTP Push function With this function the Sunny WebBox can load the collected data of your PV plant to a freely selectable FTP server FTP Push always transmits via network port 21 The FTP Push function is deactivated as standard The collected data is uploaded to the directory given and in the desired data format every 15 minutes 7 5 2 Activating Deactivating FTP Push Activating FTP Push 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Further Applications gt FTP Push parameter group 3 Select Edit 4 In the Activated field select Yes in order to activate the FTP Push function 5 In the Login field enter the login name of the external FTP server 6 In the Port field enter the network port under which the FTP server is available 7 In the Password field enter the password of the FTP server 8 Inthe Server path field enter the sub directory into which the data should be saved on the FTP server 9 In the Server field enter the address of the server 10 In the Data export in CSV format field select Yes in order to receive the data in CSV for
42. chnology AG Appendix 10 Appendix 10 1 Information on the SD Card To ensure that the SD card is functioning properly use SD cards available from SMA Compatibility with all SD cards available on the market cannot be guaranteed The Sunny WebBox does not support SD cards with storage capacities of over 2 GB or SDHC cards Only use SD cards which have been formatted with the FAT32 file system If necessary reformat the SD card using the computer The Sunny WebBox converts the SD card s file system to TFAT in order to increase data security If you wish to delete the SD card you must format the SD card on the computer with the FAT32 file system 10 2 Structure of the Config xml File The config xml configuration file contains information on the Sunny WebBox network settings the firmware version and further settings Example lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Settings gt lt add key Version value 1 5 gt lt add key PlantID value gt lt add key User ID value Max Mustermann sma de gt lt add key DHCP value false gt lt add key P Address value 192 168 0 168 gt lt add key SubNetMask value 255 255 255 0 gt lt add key Gateway value 192 168 0 100 gt lt add key DNS Server value 192 168 0 100 gt lt add key NAT Port value 80 gt lt add key Webserver Port value 80 gt lt add key Webservice Port value 80 gt lt Settings gt
43. cribed O Warning At least one device in the plant is displaying the Warning status No 9 device is displaying the Failure status za Failure At least one device in the plant is displaying the Failure status 28 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Operation 5 1 2 Setting Parameters for a Device Class A device class refers to devices of the same type You can configure all the devices in a device class simultaneously It is not possible to configure different device classes at the same time Save the changes made to one device class before processing another device class To configure all the devices in a device class proceed as follows l 2 Select the plant in the plant tree Select Settings in the device menu M The parameter groups for the entire plant are displayed Select the parameter group that contains the parameter which is to be configured The individual device classes are listed It may take a moment for all the data to be read from the devices Select Edit below the relevant device class Change the desired parameter for the entire device class Select Save The settings will be applied to all devices in the device class S Saving Data when Adjusting Parameters e I An hourglass displays the saving process After the changes have been saved in the Sunny M WebBox the data is transmitted to the device The setting process can someti
44. e external FTP server was not Cause The data transmission is incorrectly configured Rectification Check the settings for Sunny Portal or FTP Push see page 49 Perform a connection test You must be registered for data transmission to Sunny Portal Register your Sunny WebBox in the Sunny Portal see page 50 There is a fault in the network Check the network settings of the individual network components e g router Sunny WebBox Computer and adjust if necessary Check the network components for defects or damage Replace defective or damaged parts in the connected devices failed successful seek e Perform a connection test 5 Sunny Portal Invalid data e Perform a connection test see page registration was not 52 successful 6 After an FTP The cache properties for Use an FTP client to load the plant download the Internet Explorer show old data from the internal FTP server of Internet Explorer data the Sunny WebBox shows old Sunny WebBox data 7 The firmware You are not connected to the Reset your Internet connection If update for Internet necessary contact your Internet service provider Once you have set up the automatic device update the automatic device update will start again the next day If you want to start the device update straight away perform a manual device update see Performing a Manual Device Update page 66 The SD card was
45. e network settings automatically via the DHCP server Deactivating DHCP 1 42 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the External Communication gt Ethernet parameter group Select Edit Under DHCP select No in the Activated field in order to assign the network settings statically see section 6 5 2 Applying Static Network Settings to the Sunny WebBox page 41 Status on delivery Select Save The network settings are assigned manually SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Configuring the Sunny WebBox 6 5 4 Proxy Server If there is a proxy server in your network enter the proxy settings here The proxy settings of the Sunny WebBox are used to connect to the Sunny Portal and for firmware updates to the Sunny WebBox and devices of your PV plant Using the Proxy Server E QoNoo0 2 s0 N Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar In the Activated field select Yes in order to use the proxy server In the Login field enter the login name for the proxy server In the Port field enter the network port under which the proxy server is available In the Password field enter the password for the proxy server Confirm the password you have entered in the Confirm password field In the Server field en
46. easurement name in local language field select No in order to display the technical names Select Save The measurement name is now set SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Managing Plant Data 7 Managing Plant Data 7 1 Information on the Plant Data The Sunny WebBox can display instantaneous values and parameters for the detected devices and forward them on for further processing e g via Sunny Portal FTP Push the integrated FTP server or an SD card SMA devices provide various instantaneous values and parameters depending on the device type which can be displayed and processed via the Sunny WebBox depending on user group Instantaneous values are measurements or calculated values for the device such as temperature and power Parameters are used in the configuration of the device and can depending on access rights be edited For more information on which instantaneous values and parameters are provided by each device see the device manual The Sunny WebBox saves all continually recorded values of the connected devices on the 1 GB internal hard drive If the capacity of the internal drive is reached then all values older than 12 months will be overwritten Save the plant data at regular intervals using the functions provided in the Sunny WebBox to an external hard drive 7 2 Sunny Portal 7 2 1 Information on Sunny Portal The Sunny WebBox offers you the possibility of transmitting all of y
47. ed User Manual SWebbox20 BEN1 10712 65 Service Functions SMA Solar Technology AG Performing a Manual Device Update 1 2 66 Select Name of your plant in the plant tree and Updates in the device menu Select the device type for which you want to perform a manual update e g SB5000TL 20 SB4OOOTL20 In the Available updates area highlight the required update files and click the Download button M The Sunny WebBox downloads the update file from the Internet and indicates when the process is complete by marking the update file as Ready in the Available updates area If the system is unable to download the update file there may be a problem with your Internet connection Reset your Internet connection If necessary contact your Internet service provider Once the Sunny WebBox has downloaded the selected files click the Send button M The Sunny WebBox checks the saved files and transmits the update file to the PV plant device once a day for up to five consecutive days E During the transmission procedure the PLANT STATUS LED flashes orange The update procedure was successful if all the PV plant devices return the version number of the transmitted update files If you receive an error message refer to the section 9 1 General Troubleshooting for the Sunny WebBox page 72 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Service Functions 8 2 3 Device Update via the SD Card Ta
48. ee The specific user group determines which values are displayed All values are collected into groups parameter groups and subgroups Device View If you have selected a device in the plant tree the Spot Values page displays the values for that particular device Plant View If you have selected the plant in the plant tree the Spot Values page displays the values for complete device classes When you click on the parameter group the device classes are displayed separately e g PV inverters and communication products Overview Spot values Settings My Plant Sunny WebBox gt E Status Solar Inverters Operation Derating No Derating Grid relay Closed Condition OK Event Device status Status Communication Products v Operation Condition OK User Manual SWebbox20 BEN1 10712 15 Sunny WebBox with Bluetooth Basics SMA Solar Technology AG Certain values from the individual devices in a device class are combined e g total power A y t AC Side Solar Inverters Grid measurement gt Grid frequency 49 98 Hz gt Power 23 19 kW A Depending on the type of value a meaningful aggregate for the device class is displayed Symbol Meaning Total Average value e g 20 50 C Smallest and greatest value The aggregate value can be opened to reveal additional information T AC Side Solar Inverters Grid measurement Grid frequency 49 98 H
49. eighboring devices beyond statutory limit values In case of unforeseen calamity or force majeure The use of supplied software produced by SMA Solar Technology AG is subject to the following conditions SMA Solar Technology AG rejects any liability for direct or indirect damages arising from the use of software developed by SMA Solar Technology AG This also applies to the provision or non provision of support activities e Supplied software not developed by SMA Solar Technology AG is subject to the respective licensing and liability agreements of the manufacturer SMA Factory Warranty The current guarantee conditions come enclosed with your device These are also available online at www SMA de and can be downloaded or are available on paper from the usual sales channels if required Trademarks All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA Solar Technology AG is under license SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany Tel 49 561 9522 0 Fax 49 561 9522 100 www SMA de E Mail info SMA de 2004 to 2011 SMA Solar Technology AG All rights reserved User Manual SWebbox20 BEN1 10712 84 SMA Solar Technology www SMA Solar com SMA Solar Technology AG SMA France
50. elect Edit In the Initiate device restart field select Execute Select Save The Sunny WebBox is restarted The restart was successful if the SYSTEM and POWER LEDs light up again The startup procedure can take up to 90 seconds If the SYSTEM or POWER LEDs do not glow green refer to section 9 1 General Troubleshooting for the Sunny WebBox page 72 User Manual SWebbox20 BEN1 10712 69 Service Functions SMA Solar Technology AG 8 4 Resetting the Sunny WebBox Using the Reset Button You can reset the Sunny WebBox via a small hole in the rear side of the Sunny WebBox behind which the reset button is located For this the Sunny WebBox must be supplied with electricity Data Backup l Before you reset the Sunny WebBox take note if necessary of all settings such as network or portal settings In addition to this back up the PV plant data in order to avoid data losses Depending on how long you press the Reset button for the Sunny WebBox performs the actions listed in the following table Duration Action 1 5 seconds Reset the passwords to the factory setting All other settings and PV plant data will be saved 5 15 seconds Reset the network settings to the factory setting All other settings and PV plant data will be saved 15 30 seconds Resets all settings event memory network settings modem settings portal settings and passwords of the Sunny WebBox back to the default values All
51. he Confirm Password field Select Save All devices will be set with the Sunny WebBox password User Manual SWebbox20 BEN1 10712 35 Configuring the Sunny WebBox SMA Solar Technology AG 6 2 Plant time 6 2 1 Information on the Plant time The date and time of a PV plant is referred to as plant time When operating your Bluetooth PV plant with the Sunny WebBox all the connected Bluetooth devices adopt the plant time of the Sunny WebBox If additional communication products e g Sunny Beam with Bluetooth or Sunny Explorer are added to the PV plant the new communication products automatically adopt the existing PV plant time If you change the plant time all the inverters will adapt immediately to the new plant time Additional communication products in the plant do not adopt the plant time for some time 7 hours max later The plant time can be adjusted manually in the Sunny WebBox or synchronized via the Internet With Automatic Time Synchronization the Sunny WebBox aligns the date and time with Sunny Portal once per day You do not need to register in the Sunny Portal for this NOTICE lt gt Possible Loss of Data through Changing the Plant Time Take note that a time adjustment may affect data that has already been recorded If for example the time or the date is put back the recorded data could be overwritten Only change the plant time when it is necessary 36 SWebbox20 BEN 110712 User Manual
52. he password the more secure it is Do not use names or terms from dictionaries for example Dog Cat Mouse Do not use data related to your person as passwords for example names of persons or pets personal numbers or identification numbers car license plates on Do not repeat names or terms for example househouse carcar Use a combination of upper and lower case letters special characters and numbers Do not use number and letter combinations which are consecutive on a keyboard for example 12345 qwerty 3 2 5 SMA Grid Guard SMA Grid Guard is a security concept for country specific settings in the inverter which determine the network behavior within a power distribution grid These settings Grid Guard parameters are pre installed in the devices and can only be changed with the SMA Grid Guard password In order to change SMA Grid Guard parameters you will need to be logged in as an installer and you will need your personal SMA Grid Guard password which you can obtain from SMA Solar Technology AG The application form for the personal access code is located in the download area at www SMA de en in the Data Sheet category for each inverter 22 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Sunny WebBox with Bluetooth Basics 3 2 6 Password Forgotten If you have forgotten your plant password you can unlock the devices of your PV plant by means of a Personal U
53. horized Access to your PV Plant l The plant password protects your plant from unauthorized access to the plant devices e After the initial login to a new plant the standard password for both user groups User Installer should be changed After changing the password a restart of the Sunny WebBox is necessary Plant Password at Delivery e l All devices are delivered with the user password OOOO and the installer password 1111 User Manual SWebbox20 BEN1 10712 21 Sunny WebBox with Bluetooth Basics SMA Solar Technology AG 3 2 3 Access Security for the Sunny WebBox with Bluetooth Each user group is protected by a password chosen by the plant Passwords are transmitted in encrypted form After 4 incorrect password entries access to the Sunny WebBox is blocked for 15 minutes After this time you can log in again Protect your PV plant from unauthorized access Take suitable protective measures e g e Set up secure passwords see section 3 2 4 Strength of Passwords page 22 e Change your passwords at regular intervals e Use different passwords for different user groups Never leave slips of paper with passwords lying around Install a firewall in Ethernet networks Close unnecessary ports in Ethernet networks 3 2 4 Strength of Passwords In order to increase the security of your password note the following properties when selecting a password Use passwords with a minimum length of 8 characters The longer t
54. ilable after the update procedure The automatic device update via the Internet is recommended in order to ensure that the firmware for your PV plant devices is always up to date NOTICE o Updates are not performed for devices with the padlock symbol amp Devices that are not connected to the Sunny WebBox due to insufficient access rights indicated with a padlock symbol 3 in the plant tree will not be updated e Ifyou do not have sufficient access rights change the password for the device in question to the plant password see Sunny WebBox User Manual Do not disconnect the Sunny WebBox from the power distribution grid during the 1 update procedure N NOTICE 5 Sufficient DC input voltage required for device update For some converters a certain DC input voltage is required to perform a device update The DC input voltage can be affected by the time of day weather or condition of the PV modules e g if they are covered in snow or leaves Such conditions can result in insufficient DC input voltage for a device update User Manual SWebbox20 BEN1 10712 63 Service Functions SMA Solar Technology AG NOTICE Risk of Yield Loss For some converters a certain DC input voltage is required to perform a device update During the device update the affected inverters do not store any further power The results in a temporary loss of yield Update Status The u
55. ke note of the information on the SD card see section 10 1 Information on the SD Card page 79 AN NOTICE o Risk of Losing Data on the SD Card Do not remove the SD card while the SD CARD LED is flashing green or orange This may damage the file structure of the SD card and lead to data loss Depending on the amount of data the saving process may take some time Use a Separate SD card for Device Updates e l Use a separate SD card for device updates If there are update files on the external SD card exporting is disabled for XML and CSV files Activating Automatic Device Updates via SD Card Select Name of your PV plant in the plant tree and select Updates in the device menu Select the Settings parameter group Click on the Edit button Select Yes in the Activated field af wn gt In the Operating mode field select Automatic update in order to activate the automatic device update 6 Inthe Update source field select Storage card 7 Select Save M The automatic device update via SD card is activated Automatic Device Update via SD Card J N NOTICE se a Devices with communication errors will not be updated Devices that are not connected to the Sunny WebBox due to a communication error indicated by a 9 in the plant tree will not be updated e Wait until the affected devices have reconnected to the Sunny WebBox before performing the automatic update vi
56. lar Technology AG Sunny WebBox with Bluetooth Basics 3 2 Security and Password Concept 3 2 1 User Groups As a rule SMA Solar Technology AG distinguishes between two user groups users and installers Installers can also undertake additional settings on devices after entering the SMA Grid Guard code The user groups have the following rights User Group Right User This user group allows the user to read all display relevant information such as instantaneous values and parameter settings Settings that affect functionality cannot be modified The user can choose any plant password for the User user group Installer In addition to the rights available to users this user group may also set or change plant parameters that affect functionality In addition this user group may reset the user s plant password and may undertake additional settings to devices after entering the SMA Grid Guard code Installer with SMA Grid Guard The installer can change SMA Grid Guard parameters for devices rights 3 2 2 Plant Password The plant password for the respective user group is the same for all devices in a plant After logging in with the plant password user installer you can simultaneously configure several devices in your plant If the device password is not the same as the plant password for example if there is a new device in an existing plant the device is depicted with a padlock 3 in the plant tree a Unaut
57. mat or In the Data export in CSV format field select No in order not to receive the data in CSV format 11 In the Data export in XML format field select Yes in order to receive the data in XML format or In the Data export in XML format field select No in order not to receive the data in XML format 12 Select Save E The FTP push function is activated User Manual SWebbox20 BEN1 10712 57 Managing Plant Data SMA Solar Technology AG Deactivating FTP Push 1 Qokwnr Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Further Applications gt FTP Push parameter group Select Edit In the Activated field select No in order to deactivate the FTP Push function Select Save The FTP Push function is deactivated 7 5 3 Testing FTP Push 1 KAYN 58 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Further Applications gt FTP Push parameter group Select Edit In the Connection test field select Execute Select Save The Sunny WebBox performs a connection test The connection test was successful if Ok is displayed in the Result of the last connection test field and is again displayed in the Connection test field Ifthe connection test is unsuccessful refer to section 9 1
58. mes take several hours if the device e g an inverter is in night mode When the device is started the data is transmitted to the main drive and the hourglass is no longer displayed The parameters for a device class have been set 5 1 3 Changing the Plant Name 1 Qo wD Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Type Label gt Type Label parameter group Select Edit Enter the desired plant name in the Plant name field Select Save The plant name is now set User Manual SWebbox20 BEN1 10712 29 Operation 5 2 Device View 5 2 1 Device Status The device is in a specific status The status is displayed via the symbols in the plant tree and on the device s overview page SMA Solar Technology AG Symbol Status Meaning B Neutral The status of the device is currently being updated Y OK The device is operational and is working as prescribed O Warning The device is not operating properly lt may be possible to automatically remedy the failure JA Failure The device is in failure condition There is a problem with the device Check the device Communication error The device cannot communicate at present This may happen pS at night for example when the inverter is not operating 5 2 2 Setting the Device Parameters You can configure a device via its parameters Setting pa
59. n aga Rae 24 Logging into and out of the Sunny WebBox 27 Logging into the Sunny WebBox 000000 27 SWebbox20 BEN110712 3 Table of Contents SMA Solar Technology AG 4 2 5 5 1 5 1 1 5 1 2 5 1 3 5 2 5 2 1 5 2 2 5 3 5 4 5 5 5 6 6 6 1 6 2 6 2 1 6 2 2 6 2 3 6 2 4 6 3 6 3 1 6 3 2 6 3 3 6 3 4 6 3 5 6 4 6 5 6 5 1 6 5 2 Logging out of the Sunny WebBox 000 27 Opera OM is pa ee mone A 28 O O EN 28 Plant Shatus as teo od earn A be dl AeA ad dd E 28 Setting Parameters for a Device Class oooooooocooooooococoo 29 Changing the Plant Name osoite ai E is 29 DEVIC SW ceda 2 czar abat ta yo ia E E E pe ea ee 30 Device StAtUs nis cas ti AREARE ee DAE NE AAA RA 30 Setting the Device Parameters n o uo nuuu nurunun rere ru rrr 30 Adjusting the Device Password to the Plant Password 31 Determining the Sunny WebBox Serial Number 31 Determining the WAN IP address 00oooooo o 32 Activating Deactivating SMA Grid Guard Mode 33 Configuring the Sunny WebBox 35 Changing the Sunny WebBox Password oooo o 35 Plant Himne ole aAa A A E E AA AON 36 Information on the Planttime oooocccocccocccoco 36 Setting Dale and Times 2 ieee ata 37 Manually Synchronizing the Date and Time with Sunny Portal 37 Activating Deactivating Automatic Time Synchronization 38 Country SHO ladrar dades
60. ng PV Plant Data e l Changes to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Device gt Country settings parameter group 3 Select Edit 4 Inthe Date format field select the desired data format DD day MM month YYYY year Status on delivery DD MM YYYY 5 Select Save M The date format is set 38 SWebbox20 BEN 110712 User Manual SMA Solar Technology AG Configuring the Sunny WebBox 6 3 2 Setting the Language 1 Qo wn Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit Select the desired language in the Language field Select Save The language is set 6 3 3 Setting the Number Format 1 5 M Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit In the Number format field select the desired number format Status upon delivery 123 456 0 Select Save The number format is set 6 3 4 Setting the Time format i Effect on Existing PV Plant Data Changes
61. nlocking Key PUK For every inverter and every Sunny WebBox there is one PUK for each of the two user groups user and installer Procedure 1 Request PUKs for inverters and Sunny WebBox 2 Unlock the inverters with the PUKs via the Sunny Explorer 3 Unlock the Sunny WebBox with the PUK Requesting PUKs for Inverters and Sunny WebBox 1 Download the PUK application form from the download area at www SMA de en 2 Complete the application form and sign it Send the application form to the SMA Serviceline Send the application form by e mail see section 11 Contact page 83 or Send the application form by fax see section 11 Contact page 83 or Send the application form by mail see section 11 Contact page 83 M The SMA Serviceline will check your application and send you the requested PUKs Unlocking the inverter using PUK e Unlocking several inverters using PUK Each PUK can only be used for 1 inverter and 1 user group e Ifyou requested PUKs for several inverters you must unlock each inverter individually with the corresponding PUK 1 Log onto the inverter with the PUK using Sunny Explorer see Sunny Explorer user manual 2 Define a new plant password see Sunny Explorer user manual User Manual SWebbox20 BEN1 10712 23 Sunny WebBox with Bluetooth Basics SMA Solar Technology AG Unlocking the Sunny WebBox using PUK Start the web browser e g Internet Explorer Enter the IP address of
62. ord User Manual SWebbox20 BEN1 10712 25 Sunny WebBox with Bluetooth Basics SMA Solar Technology AG Symbol Meaning Plant communication All values which define communication between communication devices and the plant E Data Recording All values that affect data recording for the device storage location storage intervals storage format Device Components Includes parameters and measured values relating to the components of a device This group is a kind of expanded type label For example it files the version numbers of the system components 4 Meteorology Includes all measured values for the connected sensors e g temperature radiation and wind speed Other Symbols Symbol Meaning ey Hourglass The hourglass is displayed when values are being saved in a device Average Value The average symbol refers to an average value Total The total symbol displays the summed values Maximum Displays the maximum of a value Minimum Displays the minimum of a value n Updating This symbol indicates that data is being uploaded from the device Alarm Clock The alarm clock symbol indicates that values are more than 10 minutes old Calendar Function Opens a calendar for selecting a date a start date or an end date 26 SWebbox20 BEN110712 User Manual SMA Solar Technology AG Logging into and out of the Sunny WebBox
63. ormat Additionally you can set the description of the measured values see section 6 6 4 Setting Measurement Names in your Local Language page 48 Effect on Existing PV Plant Data e l Changes to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server User Manual SWebbox20 BEN1 10712 45 Configuring the Sunny WebBox SMA Solar Technology AG 6 6 2 CSV Files Information on CSV Files The Sunny WebBox saves the collected data of the PV plant into the relevant daily CSV file every 5 minutes The content of the existing data is added to this Individual data is always separated by a semicolon in the file The decimal separator and the timestamp format in the files are determined by the country settings of the Sunny WebBox see section 6 3 Country Settings page 38 Directory Path and Structure of the Filename Directory Path CESV NYW1 MM Filename Structure YYYY MM DD csv CSV File Example Daily report file from 1 3 2010 CSV 2010 03 2010 03 01 csv Activating Data Export in CSV Format 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Data export in CSV format field select Yes Select Save KAYN Data will be exported in CSV format Deactivating Data Export in
64. our PV plant s relevant plant data automatically to the Sunny Portal Internet portal Sunny Portal is suitable for the individual presentation of plant data of every power class and offers comprehensive evaluation and notification functions You will find further information on the Sunny Portal at www SunnyPortal com Before you can use Sunny Portal you must register via the Sunny WebBox see page 50 If you are already registered in Sunny Portal with the PV plant you must align the plant identifier see page 53 This may apply if the Sunny WebBox is replaced for example Possible Delays in Visualization and Notifications e l Please note that there may be delays before the Sunny Portal displays the transmitted data of your PV plant and wen requested also to notifications to be sent fo you SMS Notification to a Cell Phone I You can use Sunny Portal to generate report e mails that are sent automatically to your cell phone by an external service provider J User Manual SWebbox20 BEN1 10712 49 Managing Plant Data SMA Solar Technology AG 7 2 2 Registering Sunny WebBox in the Sunny Portal 1 50 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Sunny Portal gt User settings parameter group Select Edit y Sunny Portal Communication products Basic settings Use Sunny Portal No 1 Upload frequency Ever
65. out SMA Bluetooth Wireless Technology can be found in the download area at www SMA de en User Manual SWebbox20 BEN1 10712 7 Information on this Manual SMA Solar Technology AG 1 3 Symbols Used The following types of safety instructions and general information appear in this document f DANGER DANGER indicates a hazardous situation which if not avoided will result in death or serious injury WARNING WARNING indicates a hazardous situation which if not avoided could result in death or serious injury A CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE o NOTICE indicates a situation that can result in property damage if not avoided Information e l Information provides tips that are valuable for the optimal installation and operation of your product 1 4 Nomenclature In this manual the term photovoltaic plant will be abbreviated to PV plant Additionally the product name Sunny WebBox with Bluetooth is shortened to Sunny WebBox in the main text Formatting Meaning Save Buttons are displayed in square brackets Menul Menu items are displayed in quotation marks Menul gt Menu2 Menu paths are given in quotation marks The angle bracket gt separates individual menus Example Examples are represented in italics 8 SWebbox20 BEN 110712 User Manual
66. own device in the plant tree Bluetooth has an out of date software package only for inverters SB 3000TL20 SB AOOOTL 20 SB 5000TL 20 No Problem Cause Rectification 2 Inverter is not The parameters for the When setting parameters that control the accessible Bluetooth communication Bluetooth connection e g parameters for were changed the transmission power and country parameters the communication via Bluetooth is interrupted for some time due to the inverters carrying out a reboot of the communication interface This does not affect inverters that are retrofitted with an SMA Bluetooth Piggy Back e Wait until the inverter has rebooted The inverter is then accessible again The inverter with retrofitted e Wait until the inverter is working in SMA Bluetooth Piggy Back is normal operation again The in night mode inverter will then be accessible again The inverter has not been set The inverter must be set to the NetID to the same NetID and of your PV plant and have been commissioned commissioned Contact your installer 3 An unknown The set NetID is already You must assign the PV plant a free inverter is assigned to an unknown NetID Contact your installer displayed Bluetooth PV plant 4 An inverter is The inverter with integrated Update the software package version of your inverter to a version higher than 2 0 Contact your installer 78 SWebbox20 BEN1 10712 User Manual SMA Solar Te
67. pom Device for Plant Monitoring SUNNY WEBBOX with Bluetooth Wireless Technology User Manual SUNNY WEBBOX BLUETOOTH WIRELESS TECHNOLOGY SWebbox20 BEN110712 Version 1 2 Cn SMA Solar Technology AG Table of Contents Table of Contents 1 1 1 1 2 1 3 1 4 2 2 1 2 2 3 3 1 3 1 1 3 1 2 3 1 3 3 1 4 3 1 5 3 1 6 3 1 7 3 1 8 3 2 3 2 1 3 2 2 3 2 3 3 2 4 3 2 5 3 2 6 3 3 4 4 1 User Manual Information on this Manual o o ooooo o 7 MONG O cae E ala 7 Additional Information a ta aaa 7 Symbols A ath A innd ddd dutge teodend ahd 8 Nomenclature a o o ni eee 8 The Sunny WebBox with Bluetooth 9 Function Overview AA a aia opiate each au oth hint ethinds 10 Information on the Operation of the Sunny WebBox 10 Sunny WebBox with Bluetooth Basics 11 User Interfaco ts Sh oie Sorina ses A E a TN 11 COB TRAS Co A IE 12 E AAA A A da a te cl En 13 Device Menu ts iawn He A EEE AA SEES 14 Oye NiS Wpis ia hia A RU be bad ahd ost Beta ea tes 14 Spot yale S ti a ra died 15 SOI AAA AAA SI ARA A AAA 17 A RN 18 Updates cti Ade iaa 20 Security and Password Concept 0 seve o 21 User Groups es iio 21 Plant Password 00 A A AA eee 21 Access Security for the Sunny WebBox with Bluetooth 22 Stretigthsot Passwords imss dadas 22 SMA Grid Guarde iii A A ai 22 Password Forgotten tica a a E eee eae Galea 23 A A SP it ae Ra o pa
68. properties opens 4 Activate Microsoft TCP IP Version 6 5 Select OK M IPv is activated 10 7 Allocating IP Addresses in a Local Network You select a static IP address Internet Protocol yourself Use the address range which is available to your router In most cases the address range of the router lies between 192 168 0 1 and 192 168 255 254 If necessary refer to the manual of your router Please note during the allocation of the IP address that the first three address parts of the IP address must be identical for all participants of the same network You may not allocate the same IP address twice Example Router 192 168 0 1 Computer 1 192 168 0 2 Computer 2 192 168 0 3 Sunny WebBox 192 168 0 168 82 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Contact 11 Contact If you have technical problems concerning our products contact the SMA Serviceline We need the following information in order to provide you with the necessary assistance The current firmware version of the Sunny WebBox e Serial number and hardware version of the Sunny WebBox e Type of communication interface between Sunny WebBox and the inverters Type and serial numbers of the inverters connected to the PV plant SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany www SMA de SMA Serviceline Inverters 49 561 9522 1499 Communication 49 561 9522 2499 Fax 49 561 9522 4699 E mail Serviceline SMA de User
69. ral a distinction is made between the Plant View B and the Device View C See Section 5 1 Plant View page 28 y W Sunny Webbox e See Section 5 2 Device View page 30 La Y SN 21000000334 B sn 21000000335 SN sn 21000000336 SN 21000000337 User Manual SWebbox20 BEN1 10712 13 Sunny WebBox with Bluetooth Basics SMA Solar Technology AG 3 1 3 Device Menu The device menu shows the settings options and instantaneous values of a given device The device must first be selected in the plant tree The menu items change according to the device selected Overview Spot values Settings Events Tabs Meaning Overview The overview page provides information about the devices or systems selected in the plant tree Here you will find a short overview of the most important device data as well as the actual status display Spot values The instantaneous values provide current data on the selected device depending on the particular user group Settings Depending on your user group you can use the settings option to look at and adjust various parameters Events The Events page displays the events that have occurred in a device The events displayed depend on your user group 3 1 4 Overview The Overview page displays the key data for the entire PV plant or a particular device Device View When a device is selected in the plant tree the yield and output values of that device are
70. rameters for a device is dependent on the user group To change device parameters proceed as follows 1 Select the corresponding device in the plant tree 2 Select Settings in the device menu M The existing parameter groups for the device are displayed 3 Select the parameter group that contains the desired parameter M Reading the values may take a moment because the values are requested directly from the om pum o device Select Edit Change desired parameter Select Save Saving Data when Adjusting Parameters An hourglass displays the saving process After the changes have been saved in the Sunny WebBox the data is transmitted to the device The setting process can sometimes take several hours if the device e g an inverter happens to be in night mode When the device is started the data is transmitted to the main drive and the hourglass disappears M The device parameter is now set 30 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Operation 5 3 Adjusting the Device Password to the Plant Password If the password of a device is different from the plant password the device will be displayed with a padlock in the plant tree This may occur for example when a new device is added to an existing plant To set the new device to the plant password proceed as follows 1 Log into the Sunny WebBox as Installer M The new device is displayed with a padlock in the plant tree 2
71. re update is activated the Sunny WebBox checks for new firmware updates once per day If a new firmware update is available the Sunny WebBox downloads this from the Internet and starts the update procedure The update procedure starts automatically the following night 11 00 p m i a 60 Unexpected Interruption of an Automatic Update Procedure If an automatic update procedure for the Sunny WebBox is interrupted e g as a result of a power failure the Sunny WebBox restarts the update procedure in the next defined time period Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Update parameter group Click on the Edit button In the Automatic update field select Yes in order to activate the automatic firmware update Status on delivery or In the Automatic update field select No in order to deactivate the automatic firmware update Select Save The automatic firmware update is now set up SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Service Functions Manually Updating the Firmware NOTICE Risk of Losing Plant Data Only perform a manual firmware update when the PV plant is not in operation e g overnight Otherwise losses may occur during the recording of the plant data A You can also carry out manual updates when the automatic firmware update is activated 1
72. ronize time with portal field select Execute in order to synchronize the date and time with Sunny Portal The date and time will be synchronized with Sunny Portal The synchronization was successful if the time is displayed in the Set plant time field and is again displayed in the Synchronize time with portal field User Manual SWebbox20 BEN1 10712 37 Configuring the Sunny WebBox SMA Solar Technology AG 6 2 4 Activating Deactivating Automatic Time Synchronization Activating Automatic Time Synchronization 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Device gt Time settings parameter group Select Edit 4 In the Automatic time synchronization field select Yes in order to synchronize the date and time with Sunny Portal M The automatic time synchronization is now activated Deactivating Automatic Time Synchronization 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Device gt Time settings parameter group 3 Select Edit 4 In the Automatic time synchronization field select No in order to set the date and time manually see section 6 2 2 Setting Date and Time page 37 status on delivery M The automatic time synchronization is deactivated 6 3 Country Settings 6 3 1 Setting the Date Format Effect on Existi
73. s SMA Solar Technology AG 3 1 8 Updates The Updates page is shown when the PV plant is selected in the plant tree On the Updates page you can configure the settings for the device updates In addition all the available devices for the PV plant are listed here The devices are grouped according to device type You can use the Updates page to view the current firmware status for the devices You can also view available device updates download them and transmit them to the devices Overview Spot Values Settings Updates My Plant y Settings Activated Yes Operating mode Manual update A Update source Storage card Edit A ses000r1 20 D Available updates a El 03 10 37 R Waiting B 03 10 41 R Download available Device overview Name Serial number Current Version a available Update status SB 4000TL 20 2100000021 03 01 04 5 03 10 37 R Update in process Position Meaning A Settings for the device update B Shows available device updates for this device group Shows all devices in this device group with display name serial number current firmware version and update status If new device updates are available the new update files and the number of update attempts per device are also shown here D Delete update files with the status Ready E Search for new update files and refresh the list of available update files 20 SWebbox20 BEN110712 User Manual SMA So
74. ser interface of the Sunny WebBox shows the current update status for the entire PV plant for the individual devices and for the update files Update Status of the PV Plant The update status for the entire PV plant is shown both on the status bar and under the Overview tab Symbol Update Status Q xK Meaning There are no available update files or the update function is not activated w Information There is information on the device update Warning There are warnings regarding the device update Only visible on the Overview tab Device Update Status Update Status O Ku Meaning There are no updates available for this device or the update function is not activated Update available The update is ready to be sent to the PV plant devices Update in process The update procedure is running Update failed The update procedure was not successful The procedure was unable to transmit the update file to all the PV plant devices Status of the Update File Status Download available Meaning The update file is ready for download Ready The update file has been downloaded and can be transmitted to the PV plant devices Sending The update file is being sent to the PV plant devices Waiting The update file is in the queue and will be transmitted to the devices at the next possible opportunity 64 SWebbox20
75. t Settings on the icon bar Select the Sunny Portal gt Status and Actions parameter group Select Edit In the Portal connection test field select Execute Select Save The Sunny WebBox performs a connection test The connection test was successful if Ok is displayed in the Result of the last portal connection test field and is again displayed in the Portal connection test field If the connection test is unsuccessful refer to section 9 1 General Troubleshooting for the Sunny WebBox page 72 7 2 5 Setting the Upload Frequency 1 elec e ounn ebbBox in the plant tree ana selec enings In the device menu Select the Sunny WebBox in the plant t d select Settings in the devi or Select Settings on the icon bar 2 Select the Sunny Portal gt Basic settings parameter group 3 Select Edit 4 In the Upload frequency field select the desired value See Table Selection Meaning Every 15 minutes Data transmission within the next full 15 minutes Daily Data transmission within the next full 24 hours Hourly Data transmission within the next full hour i Possible Delays in Data Uploads The uploading of data can be delayed by up to 2 5 minutes in order to avoid too great a data transmission load for the Sunny Portal at certain times If an upload is still in progress and a request is made for a new upload possibly at 15 minute intervals then the new
76. t enter your SMA Grid Guard password 1 Log in as Installer 2 Select the SMA Grid Guard icon in the status bar of the Sunny WebBox user interface M This opens the SMA Grid Guard dialog SMA Grid Guard You can only change the SMA Grid Guard parameters with your personal access code Every change to SMA Grid Guard parameters has to be approved by the responsible grid operator Individual access code OK Cancel 3 Enter your password in the Individual access code field You can obtain the password from SMA Solar Technology AG see page 22 4 Select OK M The SMA Grid Guard code is now set You can now edit all devices which are indicated with the SMA Grid Guard symbol User Manual SWebbox20 BEN1 10712 33 Operation SMA Solar Technology AG Deactivating SMA Grid Guard Mode To end the SMA Grid Guard mode proceed as follows 1 Select the SMA Grid Guard symbol 2 in the status bar of the Sunny WebBox user interface M This opens the SMA Grid Guard dialog 2 Enter the blocking code 54321 in the Individual access code field Select OK M The SMA Grid Guard code is deactivated Check whether the SMA Grid Guard mode has been deactivated for all inverters The blocking code is not supported by inverters with SMA Bluetooth Piggy Back 2 Ifthe SMA Grid Guard mode remains active log out of the Sunny WebBox user interface and log back in again after 2 minutes see section 4 Logging into and out of the Sunny
77. ter the proxy server IP address Select Save The proxy server will be used Not Using the Proxy Server 1 e Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar In the Activated field select No if you do not want to use the proxy server Select Save The proxy server will not be used User Manual SWebbox20 BEN1 10712 43 Configuring the Sunny WebBox SMA Solar Technology AG oy de u Setting the HTTP Port Adjusting the Network Ports Changing the ports is only necessary in rare cases Before adjusting the ports contact your network administrator The HTTP port is the network port under which the Sunny WebBox user interface is available Port 80 is the default port here If you wish to enter another port this must be specified explicitly when you call up the user interface Example The Sunny WebBox IP address is 192 168 0 168 and the HTTP port was changed to 8080 thus http 192 168 0 168 8080 must then be entered in the address bar of the web browser 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the External Communication gt HTTP parameter group 3 Select Edit 4 In the Port field enter the desired Port Status upon delivery Port 80 5 Select Save M The HTTP port is saved 6 5 6 Setting the NAT Port f Adjusting the
78. the Sunny WebBox is possible at all times Requirement You must be registered in Sunny Portal see section 7 2 2 Registering Sunny WebBox in the Sunny Portal page 50 5 M Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Sunny Portal gt Basic settings parameter group Select Edit In the Use Sunny Portal field select Yes in order to use Sunny Portal The Sunny WebBox transmits the PV plant data automatically to the Sunny Portal depending on the defined upload frequency Select Save The Sunny WebBox will transmit data to the Sunny Portal Deactivating Data Transmission to the Sunny Portal IB KAYN Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Sunny Portal gt Basic settings parameter group Select Edit In the Use Sunny Portal field select No in order not to use Sunny Portal Status upon delivery Select Save The Sunny WebBox will not transmit data to the Sunny Portal User Manual SWebbox20 BEN1 10712 51 Managing Plant Data SMA Solar Technology AG 7 2 4 Testing the Connection to Sunny Portal You can test the connection to Sunny Portal You do not need to register in Sunny Portal to do this A Qo on Select the Sunny WebBox in the plant tree and select Settings in the device menu or Selec
79. to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit In the Time format field select the desired time format hh 12 hour format HH 24 hour Moot format mm minutes ss seconds Status on delivery HH mm Select Save The time format is set User Manual SWebbox20 BEN1 10712 39 Configuring the Sunny WebBox SMA Solar Technology AG 6 3 5 Setting the Unit of Temperature 1 5 M Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit Select the desired unit of temperature in the Unit of temperature field Status upon delivery Celsius Select Save The unit of temperature has been set 6 4 Changing the Sunny WebBox Device Name 1 Hor WD 40 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Type Label gt Type Label parameter group Select Edit Enter the desired device name in the Device name field Select Save The Sunny WebBox device name has now been changed SWebbox20 BEN1
80. uage UtcOffset Offset in minutes to UTC MeanPublic Data of the mean values CurrentPublic Data for instantaneous values Key Name of the element made up of device name serial number of the device and the parameter name Individual values are separated by a colon Example D lt Key gt SENSO700 5 1 41 TmpMdul C lt Key gt Min Smallest value in measurement interval merging Max Largest value in measurement interval merging Mean Average value in measurement interval merging Base Number of measurements in interval Number of fusioned values Period Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated 10 4 Information on your Web Browser In order to be able to call up the Sunny WebBox user interface you need a current web browser You can use the standard settings of your web browser Ensure that e JavaScript is activated e If a proxy server is active in your network you must set up a proxy exception rule in your browser see page 10 5 Setting up a Proxy Exception Rule in Internet Explorer page 81 10 5 Setting up a Proxy Exception Rule in Internet Explorer Start Internet Explorer In Internet Explorer select Tools gt Internet Options The Internet Options window opens Select the Connections tab then click Settings Select Advanced In the For addresses that start as follows do not use a Proxy server field enter
81. with Bluetooth Wireless Technology at a glance Plant Communication e Wireless control of the PV plant with Bluetooth Wireless Technology External System Communication Ethernet network 10 100 MBit Integrated Web Server Quick overview of the current status of the PV plant Graphic display of the most important plant data e Configuration of individual devices or an entire device class e Setting of SMA Grid Guard parameters e Simple diagnostics thanks to the display of device events e Secure data transmission thanks to a new password concept PV Plant Data Management Display plant data from the PV plant via the user interface Save plant data from the PV plant on an internal drive Save plant data from the PV plant to an optional SD card Automatically transmit plant data from the PV plant to the Sunny Portal e Call up plant data via the internal FTP server Load plant data from the PV plant to an external FTP server via the FTP Push function e Plant data in CSV or XML format Service Functions e Firmware update via Internet or SD card e Firmware update for devices of the PV plant via Internet or SD card device update e Time synchronization via Internet e Restoration of factory settings 2 2 Information on the Operation of the Sunny WebBox The Sunny WebBox user interface needs JavaScript in order to be able to correctly configure and display the functions and content of the Sunny WebBox Activate JavaScript in the We
82. y 15 minutes 1 zj Status and actions Result of the last upload sane Portal connection test E Result of the last portal connection test ee Register P Result of the last registration User settings Email Plant 1D 48d91602 5al 1 44ee 2581 07 Plant name Save Cancel In the Email field enter the e mail address to which Sunny Portal should transmit the access data The plant identifier is automatically entered in the Plant 1D field Together with the e mail address and the plant name the number is a clear identifier of the PV plant In the Plant name field enter the name of your PV plant The plant will be displayed under this name in Sunny Portal In the Status and Actions subgroup enter Execute in the Register field Select Save The Sunny WebBox performs the registration onto Sunny Portal The registration was successful if OK is displayed in the Result of the last registration field Sunny Portal then sends your access data to the e mail address entered If the registration is unsuccessful refer to section 9 1 General Troubleshooting for the Sunny WebBox page 72 SWebbox20 BEN1 10712 User Manual SMA Solar Technology AG Managing Plant Data 7 2 3 Activating Deactivating Sunny Portal Activating Data Transmission to the Sunny Portal The transmission of data only takes place if you are logged out of the Sunny WebBox user interface Logging in to the user interface of
83. y WebBox supplied as a replacement device logs into the Sunny Portal with a new plant ID Sunny Portal creates a new plant for this plant ID even if you gave the plant the same name Assign the plant ID of the old plant to the replacement device see page 53 In the replacement device enter the e mail address of a user who has administrator rights in Sunny Portal for the plant In Sunny Portal delete the new plant created by the replacement device User Manual SWebbox20 BEN1 10712 75 Troubleshooting SMA Solar Technology AG No Problem 10 Parameters cannot be processed Cause You do not possess the necessary rights for the parameter Rectification e Change the user group You have an inverter with retrofitted SMA Bluetooth Piggy Back with a software version lower than 02 00 00 R The configuration of parameters and the graphical presentation of monthly and annual energy values are not supported e Update the Bluetooth Piggy Back using Sunny Explorer 11 Windows is unable to display the LAN connection The network card driver Ethernet card is not installed or the network card is defective Check that the network adaptor is correctly installed in the device manager and re install the driver if necessary or replace the faulty network card with a new one 12 Fault in the user interface display JavaScript is not activated e Activate JavaScript
84. z v Power Minimum 2319 W B Maximum 2319 W Ke Sum 23 19 kW D Average 2319 W E Weight 10 F Position Meaning B Lowest power value of the 10 devices C Greatest power value of the 10 devices D Sum of power values of the 10 devices E Mean power for the 10 devices F Number of devices in the device class 16 SWebbox20 BEN110712 User Manual SMA Solar Technology AG Sunny WebBox with Bluetooth Basics 3 1 6 Settings All parameters of the device or plant selected in the plant tree are displayed in the device menu Settings For numerical values the permissible parameter limits are displayed in brackets after the value The display of specific parameters depends on the particular user group All parameters are summarized in groups parameter groups and subgroups Device View When a device is selected in the plant tree you can modify the parameters of that device in the Settings page Plant View If you have selected the plant in the plant tree you can modify the parameters for the entire device class on the Settings page All devices in the device class are then set to the new parameter value When you click on the parameter group the device classes are displayed separately e g PV inverters and communication products Overview Spot Values Settings My Plant MN Type label Solar inverters Type label Communication version 1 1 11 9 Device name SN 2100000027 Device class Solar inverters Device type SB 4000TL

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