User Manual - Hope Industrial Systems
Contents
1. To be sure you have the most current information check the following Internet addresses http HISmonitors com Touchscreen Drivers htm 11 Cleaning CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON Resistive Touchscreen model Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and then clean the touch screen Glass cleaner sprayed directly on the monitor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti reflective coatings are physically part of the surface of the glass and resist de gradation to the Military Specifications Acrylic Window Monitors with acrylic protective windows can be cleaned in the same manner as the touchscreen or glass window 12 Troubleshooting No image on the screen Do you see the Check Signal Cable message on screen Symptom Check List Solutions Check the video connection from the monitor to the computer If running Windows and the computer power is on reboot the computer and watch for the initial boot and windows screen2. If you see the initial screens then the image goes dark the computer may be set to an incompatible reso lution Reboot the computer in safe mode and set the resolution and refresh rate of the graphics card to a compatible resolution Do you see the Not Optimum Mode Recommended Mode 1280 x 1024 60 Hz message This message displays when the signal from the computer exceeds the maximum resolution and fre quency that the monitor can handle gt 1280x1024 resolution or gt 85 Hz refresh rate Adjust the computer to a compatible resolution and refresh rate There is no image on the screen and the power LED is blinking at 1 second intervals The monitor is in Power Saver mode Press a key on the keyboard to ac tivate the monitor and restore the image on the screen Display will not appear The screen Is the screen tinted to one color as if This occurs if not all signal cable shows strange looking at the screen through cello connectors are making contact colors or dis phane paper Check the signal cable connection plays in black and white OSD On Screen THE OSD menu has been locked Unlock the OSD by pressing the MENU button for at least 5 seconds 13 Symptom Check List Solutions Image on screen is not perfect Many possible causes Try the follow ing solutions Make sure the PC display resolu tion matches one the factory pre set timings shown in this ma
3. Signal Pin No Signal 1 Red 9 No pin 2 Green 10 Ground 3 Blue 11 Ground 4 Ground 12 SDA 5 Ground 13 H sync 6 Ground 14 V sync 7 Ground 15 SCL 8 Ground 20 Factory Preset Timing Horizontal Vertical Pixel Frequency Frequency Clock H V Resolution Hz MHz VESA 800 x 600 46 875 75 000 49 500 ne e at a Factory recommended timings for best picture quality 21 Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage The warranty remains in force for a three year period beginning on the date we invoice you for the product unless it is a keyboard for which the warranty period is one year If HIS repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Re placement parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive war ranty service you must get prior approval from HIS To request warranty service you can telephone us at 678 762 9790 or send an
4. to provide rea sonable protection against harmful interference when the equipment is operated in a com mercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Control Panel Buttons and Indicators Control Panel Button Mode Description Opens the OSD menu Also used to exit the OSD Always menu or return to the previous menu MagicBright Provides an optimum viewing envi ronment depending on the contents of the image you are watching Six different modes are available Each mode has its own pre configured brightness value 1 Text For documentation or work involving heavy text Internet For working with a mixture of images such as text and graphics When the Entertain For watching motion pictures such as OSD Menu is a DVD NOT Displayed Game For moving pictures such as a video game Sport For moving pictures such as sports Custom Although the values are carefully cho sen by our engineers the pre configured values may not be comfortable to your eyes
5. A 640 x 480 Pixel pitch 0 264mm x 0 264mm Number of colors 16 2 million Viewing Angle Hori Vert Brightness white 160 160 typical 300 nits cd m max Contrast ratio 600 1 typical Back light Screen protector when not shipped with touch screen Four CCFTs Cold Cathode Fluorescent Tube 50 000 hours brightness half life replaceable Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduction of glare 53 UV blocking 30 NIR Blocking proprietary hydro phobic coating on outside reduces fingerprint smears repels liquid spills and makes glass easy to clean 17 Video Input connector HD 15 optional BNC input Input signal format RGB Analog video 0 7Vp p Positive at 75 Ohm 10 Separate H V sync Composite H V sync Sync on green TTL level positive or negative Horizontal scan Vertical scan 30kHz 81kHz 56Hz 75Hz Optimum Resolution 1280 x 1024 60 Hz Maximum Resolution 1280 x 1024 75 Hz Response rate typical 8ms Electrical Monitor input 100VAC 240VAC 10 50 60Hz Power consumption Less than 34W Power management DPMS energy star lt 1W Environmental Temperature 0 50 C consult factory for installation instructions when con tinuous 24 7 operation exceeds 40 C Humidity 20 to 90 non cond
6. Hope Industrial Systems Inc SVIE User Manual 17 Panel Mount Industrial Monitor Revision B Model Numbers HIS ML17 Table of Contents SAFETY AND REGULATORY INFORMATION nuunnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnununn 3 altim tp f ptt t tte te eee 3 FGG N HGE E 3 CONTROL PANEL BUTTONS AND 4 OSD FUNCTIONS A c A 6 Pure 6 6707 0 RE 6 E 7 On Screen Display QSD n ono prete treo pi et rne trader bes 8 SI e 8 IrifOL Tatio s avsatt 8 INSTALLATION INSTRUCTIONS nanuunnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnenenn 9 Preparing for Installation 9 Installation into Panel eve e ee eee teo ee acere ve ee ne 10 TOUCHSCREEN DRIVER INSTALLATION ccce cere cere rere eere rarae 11 GEEANING eesi taat duce ane pak sue deck adda vas indeed add eakad aiad des asken 12 eerte sueco vekene 13 DRAWINGS uite EEE A Mei De LEUR EM A Dm EIE 15 SPEGIFIGATIONS fee RRR 17 Display skatere karen 17 MIAGO Akra mi Se mia i Siin einen 18 Electrical te ec tee M aaa tees 18 Environmental sve nied Ie vede ree e eee cette eee pe tede na
7. al color but also more realistic natural skin color with clarity Intelligent Displays vivid natural color with clarity MagicZone MagicZone ensures clear and sharp display of animated multimedia or photo images by enhancing the brightness sharpness saturation hue of a certain area on the screen MagicColor Hue adjust the hue of the MagicZone Saturation adjust the saturation of the MagicZone Brightness adjust the brightness of the MagicZone Sharpness adjust the sharpness of the MagicZone H Position move the MagicZone horizontally V Position move the MagicZone vertically H Size adjust the horizontal size of the MagicZone V Size adjust the vertical size of the MagicZone Color Tone The tone of the color can be changed and one of four modes can be 6 selected Cool Normal Warm and Custom Color Control Adjust individual R G B color balance Select one of three pre defined gammas e Mode 1 Shows normal gamma Mode 2 Shows higher gamma brighter e Mode 3 Shows lower gamma darker Gamma Image Menu Description Removes noise such as vertical stripes Coarse adjustment may move Coarse the screen image area You may relocate it the center using the Hori zontal Control menu Removes noise such as horizontal stripes If the noise persists even EIRE after fine tuning repeat it after adjusting the frequency clock speed Sharpness Sets the clarity of the imag
8. at the top of the cabinet will be much hotter than at the bottom when the air is not circulating e Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the rated specifications for the unit e The maximum rated humidity for the HIS ML17 is 90 non condensing Installation into Panel 10 Refer to the drawing below Locate position in panel for mounting of the monitor Ensure that there is adequate space begin the panel Allow extra space 0 5 in behind and on each side for air ventilation Cut a rectangular hole in the panel Clean and deburr Dimensions 16 02 406mm W x 12 72 323mm H 020 Separate the rear collar from the unit by removing the 12 nuts Insert the unit into the front of the panel and re attach the collar Tighten all 12 nuts to a torque of 24 inch pounds to assure a water tight seal be tween the poron bezel gasket on the monitor and equipment panel HIS will not assume liability for damage to internal electronics due to improper installation Touchscreen Driver Installation The enclosed CD ROM contains documentation and drivers for all major operating systems
9. depending on your taste If this is the case adjust the Brightness and Contrast using the OSD menu Note Pressing the menu button for more than 5 seconds will lock the OSD function repeat to unlock When the Adjusts items in the menu DOWN OSD Menu is Being Displayed Control Panel Button Mode Description When the Push to adjust brightness OSD Menu is NOT Displayed When the Adjusts items in the menu UP OSD Menu is Being Displayed When the Activate a highlighted menu item OSD Menu is Being Displayed AUTO Use this button for auto adjustment of the display Auto adjustment allows the monitor to self adjust to the incoming video signal The values of fine coarse Always ae and position are adjusted automatically Auto adjustment will also occur automatically each time the computer resolution is changed POWER Use this button to turn the monitor on and off This light glows green during normal operation and POWER blinks green once as the monitor saves your adjust INDICATOR ments OSD Functions Picture Menu Description Brightness Direct Access Feature When OSD is not on the screen push the button to adjust brightness Contrast Adjust the contrast Color Menu Description Returns to the original mode Demo The screen before applying MagicColor appears on the right and the screen after applying MagicColor appears on the left Full Displays not only vivid natur
10. e H Position Changes the horizontal position of the display V Position Changes the vertical position of the display On Screen Display OSD Menu Description Language Changes the language used in the display menu H Position Changes the horizontal position of the OSD V Position Changes the vertical position of the OSD Transparency Changes the translucency of the background of the OSD The OSD menu will automatically turn off if no adjustments are made Display Time for a certain time period You can set the amount of time the menu will wait before it turns off Setup Menu Description Image Reset Image parameters are replaced with the factory default values Color Reset Color parameters are replaced with the factory default values Information Description Information Shows the video source and display mode Installation Instructions Preparing for Installation Important Perform the following steps BEFORE Installation of the monitor into the panel 1 Ensure that sufficient power is available 2 Ensure that sufficient space is available to allow for proper air flow into and out of the unit 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit e The maximum rated temperature of the HIS ML17 is 50 C 122 F e Remember that heat rises the temperature
11. email to service HISmonitors com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA num ber must be conspicuously marked on the outside of the shipping box HIS will not accept ship ments not accompanied by the RMA number You must ship or deliver the product to HIS Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gasses not covered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than HIS or a ser vice agency authorized by HIS to perform such repairs fire flood acts of God or other contingen cies beyond the control of HIS HIS responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this warranty statement HIS shall not be liable for direct indirect incidental consequen tial or other types of damages resulting from the use of any HIS product other than the liability stated above These warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Some states do not allow the exclusion of implied warra
12. ensing Shock 30g 1 2 sine 11 msec Vibration 0 006 inch p p 15 57Hz 1 09 57 640Hz sine Altitude Operating up to 10 000 feet Non operating up to 40 000 feet 18 Compliance Electrical U L 60950 3 Edition cUL recognized component Class Environmental RoHS Functional Panel controls rear access Menu MagicBright Brightness Adjust Enter Auto Power Power Indicator OSD On Screen Display controls Picture Color Image OSD Setup Information Touch screen option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer Enclosure Type Panel mount rear collar compresses gasket against panel held by 12 M5 studs Panel rating NEMA 12 4 4X with proper installation built to IP65 stan dards Physical Depth 1 8 behind panel maximum Bezel Powder coated carbon steel matte finish black or Stain less Steel Front bezel outside di mensions 17 235 437 78mm W x 13 970 354 84mm H x 0 28 thick not including gasket Cutout dimensions 16 02 406mm W x 12 72 323mm 020 Net weight Black Carbon Steel Model 14 35 Ibs Stainless Steel Model 14 20 Ibs Shipping weight Black Carbon Steel Model 19 Ibs Stainless Steel Model 18 Ibs 19 VGA Pin assignment Pin No
13. gut 18 F ncti rial ei ete cheer mn runs 19 EncloSUke cette eet e rete eb cue thee oes NSU Er 19 mI HPR E 19 VGA PiN assignNm nt once drei eet en ri ed det te 20 FACTORY PRESET TIMING 5 2 5 2 21 WARRANTY STATEMENT nnanunnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 22 Safety and Regulatory Information Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Dange rously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to op erate would create immediate life threatening circumstances Applications including but no limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is intended to be mounted in a suitable cabinet or other enclosure The NEMA 4 4x or 12 ratings are applicable only when properly installed in a like rated enclosure This product is a UL Recognized Component and must be used with a listed com puter FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed
14. nties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you You are cautioned that the performance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsi bility to determine suitability of this product for your purpose and application 22 This page left blank 23 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitors com Publication ML17B September 2006 O 2006 Hope Industrial Systems Inc 24
15. nual Recall factory setting Refer to panel controls and OSD functions in this manual Fine tune the picture by perform ing the following adjustments in this order pitch phase and po sition Refer to OSD functions in this manual Rolling or unstable image on screen Many possible causes Try the follow ing solutions Press Auto button Change PC display resolution to 1280x1024 at 60 Hz refresh Make sure the PC display resolu tion matches one of the factory preset timings in this manual Unplug the power adapter to monitor and then plug it in again Press monitor power button again Reset the monitor to the original factory setting using the OSD 14 Drawings Front and Side Views 437 78 17 235 354 84 13 970 Rear View Showing Cutout Dimensions 323 12 72 406 16 02 00000909000 000000100009 00000909000 p JS ee 15 Rear and Bottom Views 16 REAR CONTROLS TOUCHSCREEN RS232 or USB OPTIONAL 53 4 2 10 Specifications Display Type Thin film transistor TFT Active Matrix Liquid Crystal Size 17 diagonal Image size 13 3 338mm x 10 6 270mm Native resolution SXGA 1280 x 1024 Plug and Play DDC1 2B compatible Minimum resolution VG
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