TDM2400P User Manual
Contents
1. Pins 25 8 50 Not Used Pins 24 8 49 Port 24 S Pins 23 8 48 Port 23 S Pins 22 8 47 Port 22 S Pins 21 8 46 Port 21 Si Pins 20 8 45 Port 20 SI Pins 19 8 44 Port 19 S Pins 18 8 43 Port 18 S Pins 17 8 42 Port 17 S Pins 16 8 41 Port 16 Si Pins 15 amp 40 Port 15 SI Pins 14 8 39 Port 14 Si Pins 13 8 38 Port 13 S Pins 12 8 37 Port 12 S Pins 11 8 36 Port 11 SI Pins 10 8 35 Port 10 S Pins 9 8 34 Port 9 Slot 3 Pins 8 8 33 Port 8 Slot 2 Pins 7 8 32 Port 7 Slot 2 Pins 6 8 31 Port 6 Slot 2 Pins 5 8 30 Port 5 Slot 2 Pins 4 amp 29 Port 4 Slot 1 Pins 3 8 28 Port 3 Slot 1 Pins 2 8 27 Port 2 Slot 1 Pins 1 amp 26 Port 1 Slot 1 cooooo0oo0o00000009 WWWAAHKAATUNAUIBNWDADD o Figure A 1 RJ 21 Port Connector Digium Inc sales voipon co uk Tel 44 0 1245 808195 Page 49 Fax 44 0 1245 600030 Appendix A Pin Assignments Page 50 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix B Specifications This appendix provides specifications required environmental conditions and maximum power consumption for the TDM2400P card Physical Size 12 28 x 4 2 x 0 68 31 19 x 10 67 x 1 72 cm PCB size does not include the PCI bracket or retainer Check your model carefully to be sure it will accept a full length PCI card Weight 5 8 oz 164 43 gm with no modules loaded E2. mode mode mode mode mode mode mode Figure 8 dmesg Screen Shot Digium Inc sales voipon co uk Tel 44 0 1245 808195 Release 1 0 Fax 44 0 1245 600030 Chapter 2 Card Installation 12 Install libpri and Asterisk cd usr src libpri make install cd usr src asterisk make make install make samples Note This step installs sample configuration files which are necessary for Asterisk You will make changes to these configuration files to set up your dial plan and customize Asterisk to suit your particular needs Release 1 0 Digium Inc Page 35 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Page 36 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 3 Configuration This chapter provides sample configurations to demonstrate customizing the Asterisk software to meet your individual needs Each section explains basic options as examples Once you have familiarized yourself with the samples you can edit the configuration files to meet your specific needs Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves General Options Open the zapata conf file from the etc asterisk directory The following is a sample configuration for a TDM2222B card You can plac
3. the REN is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If the TDM2400P causes harm to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment Page 4 Digium Inc Release 1 1 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience problems with the TDM2400P contact Digium Inc 877 546 8963 for repair and or warranty information If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Federal Communications Commission Part 15 This devi
4. 1 1 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon TABLE OF CONTENTS Chapter 1 OVErViCW ii aE A ee eee 15 What is Asterisk 5 c0nccseae praia sat pr ip 19 Chapter 2 Card Installation icercrircinai A aa ie 21 Unpacking the Card oooocccooccccoo ee 21 Shipment Inspection ooooooocococo e eee 22 Module Identification 0 0 0 0 0 eee ees 22 FXS and FXS Connection 0 0 ccc ee ees 25 Hardware Installation 0 0 0 0 ccc cee ees 25 Software Installation 0 0 ee eee 28 Chapter 3 Configurations 2 60 exces erect eet Sp ate aS ote wae Sees es 37 General Options eree sieh a e D 37 Dial Pl N prenera atra a aa a e ia A ental R 39 Testing Your Configuration ssaa aaaeeeaa 40 Chapter 4 FXS and FXO Explained 2 0 2 o 43 Identification 0 eee ees 43 FXS Module 6 04 22 6 ote OY ee dee ee ee EE 43 FXO Modules tulo ite ge aan gece a e cise weet Sa a 43 Using Your TDM2400P Card 02020 eee 44 Release 1 0 Digium Inc Page 11 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Table Of Contents Chapter 5 Troubleshooting 00 cece eee eee eee eee 45 The FXO module never seems to hang up the line How do set it to MANG UP Litera eased Abad waded ce 4 tia ale 45 Common Fixes for all cardS 1 0 0 cee ee 45 There is a slight echo How can adjust the so
5. last FXO device in the chain When it receives voltage from an FXS device the phone rings Using Your TDM2400P Card Connect the outside line to an FXO port on your Asterisk server to receive voltage from the outside lines Connect the phones to FXS ports on your Asterisk server When the FXO module in your Asterisk Server receives the voltage it will then generate voltage using the FXS module and send it to your analog phone Page 44 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 5 Troubleshooting This chapter provides frequently asked questions as identified from Digium Technical Support and possible resolutions Multiple resources are available to obtain more information about Asterisk and Digium products These resources are listed on page 47 The FXO module never seems to hang up the line How do 1 set it to hang up Set busydetect yes and busycount 10 in the zapata conf for your channels This will cause the line to hang up by listening for the busy tone Upon editing zapata conf you will need to restart Asterisk Common Fixes for all cards 1 Check for shared interrupts by entering the following cat proc interrupts or lspci vb If a conflict exists try moving the card to another PCI slot Release 1 0 Digium Inc Page 45 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 5 Troubles
6. the contact areas on the jack plug twisted pair Two copper wires commonly used for telephony and data communications The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle V volts VoIP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol Zap Digium hardware interface Release 1 1 Digium Inc Page 67 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix D Glossary and Acronyms Page 68 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030
7. voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration Page 42 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 4 FXS and FXO Explained Identification There are multiple standard configurations in which the TDM2400P card may be purchased Each configuration consists of one to six FXS and or FXO modules These modules are identified by their color a FXS Foreign Exchange Station Green Modules a FXO Foreign Exchange Office Red Modules This chapter provides an in depth review of the two module types and their uses within your Asterisk server Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves FXS Module The FXS module allows the TDM2400P card to initiate and send ringing voltage to an FXO device such as an analog telephone FXO Module The FXO module allows the TDM2400P card to terminate analog telephone lines POTS Because of the modular design you can activate additional ports at any time with more FXS or FXO daughter cards The FXO module passes all the call features any standard analog telephone line will support The Release 1 0 Digium Inc Page 43 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 4 FXS and FXO Explained phone receiving the call is the
8. www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 2 Card Installation Shipment Inspection The following items are included in shipment of the TDM2400P a TDM2400P card A combination of FXO and or FXS quad modules User manual Module Identification The TDM2400P card ships with FXO and or FXS quad modules in place These are identified by their color Take a moment to identify which quad modules were shipped with your card a FXO Foreign Exchange Office quad modules are Red a FXS Foreign Exchange Station quad modules are Green See Figure 5 on page 23 for an example of the card shown with three of each quad module Note t is important to identify the type and location of your TDM2400P quad modules You will need this information during the Asterisk configuration There are multiple configurations in which the TDM2400P card may be purchased Each configuration consists of one to six FXS and or FXO quad modules See Table 1 on page 24 for a complete list of possible configurations Page 22 Digium Inc Release 1 0 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation FXS FXO Quad Modules Quad Modules Green Red Female RJ 21 1 2 3 4 5 6 Power Supply Connection Figure 5 TDM2400P Card Model TDM2433E Release 1 0 Digium Inc Pag
9. 000 In this example there are two internal extensions 1000 and 2000 a number to check voicemail 8500 a number to listen to musiconhold 8501 and a prefix to dial to get an outside line 9 It is configured for Release 1 0 Digium Inc Page 39 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration incoming calls over the FXO rings phones 1 and 2 and voicemail is routed to mailbox 1000 Testing Your Configuration 1 Start Asterisk by typing asterisk 2 Connect to Asterisk and view the output by typing asterisk vvvvr 3 Dial tone should be present on phones connected to the FXS ports Test your configuration by placing an outgoing call placing a call from extension to 2 or receiving an incoming call Successful completion of these tasks indicates your configuration is working properly Page 40 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 3 Configuration TDM w FXO Module Figure 9 Sample Application Note More detailed information is provided on troubleshooting in the Asterisk User 5 Manual A copy may be requested by contacting Digium Technical Support 1 256 428 6161 or visiting the website at Www digium com You may also contact your distributor or reseller where the card was purchased for assistance Release 1 0 Digium Inc Page 41 www
10. 0P Figure 3 Sample Application Toll bypass Release 1 0 Digium Inc Page 17 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview Analog to VolP transcoding with Asterisk LAN Figure 4 Sample Application Analog to VoIP Transcoding Page 18 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview What is Asterisk Asterisk is the first Open Source PBX Since it runs on Linux it inherits all of the power and stability of the operating system The name Asterisk is derived from the all inclusive wildcard symbol in UNIX because it is opening a wide range of opportunities for developers worldwide to create solutions which would otherwise be cost prohibitive Asterisk allows you to create a PBX solution that rivals the features and functionality of traditional telephony switches Current PBX solutions are expensive and proprietary International companies are discovering that Asterisk is cost effective low maintenance and flexible enough to handle all of their voice and data networking Combined with Digium hardware and a common PC anyone can replace an existing switch or complement a PBX by adding VoIP voicemail conferencing and many other capabilities Asterisk will integrate with most standards based IP telephone handsets and software Analog phones and ADSI screen phones a
11. 45 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms E1 The European equivalent of North American T1 transmits data at 2 048 Mbps up to 32 voice channels DS0s E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voice channels DSOs Equivalent to 16 El lines EMI Electromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously FXO Foreign Exchange Office Receives the ringing voltage from an FXS device Outside lines are connected to the FXO port on your TDM2400P card FXS Foreign Exchange Station Initiates and sends ringing voltage Phones are connected to the FXS ports on the TDM2400P card G 711 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive maelaw PCM voice and A law at digital bit rate 64 Kbps This algorithm is used for digital telephone sets on digital PBX Page 62 Digium Inc Release 1 0 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms G 729 The International Telecommunications Union standard for voice algorithm H 323 The International Telecommunications Union standard for multimedia communications over packet based networks AX Inter Asterisk eXchange The protocol used by Asterisk It is used to enable VoIP connect
12. 950 EN 60950 Other A Tick Australia CE Mark 2002 95 EC Restrictions on Hazardous Substances RoHS 2005 747 EC lead free exemption Annex C Telecom FCC Part 68 ANSI ITA 968 A Including Amendment Al and A2 AS ACIF S002 AS ACIF S003 PTC220 EMC FCC Part 15 Class A EN55022 CISPR22 Class A EN55025 IEC 61000 Release 1 0 Digium Inc Page 3 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Federal Communications Commission Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of the TDM2400P printed circuit board is a label that contains among other information a product identifier in the format US AAAEQ TX XXX If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001
13. E into SREN 20W Note 3 3 and 5 volt power is taken from the PCI slot 12 volt power is taken only from the four pin hard disk drive connector Release 1 0 Digium Inc Page 53 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix B Specifications Page 54 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix C Dial Plan Applications This appendix details the applications available for configuring the dial plan The dial plan is customized in the extensions conf file which is created during the initial installation of Asterisk This file controls how all calls are handled and routed To change any of the following options edit the extensions conf file saving the file upon completion The following defines each feature AgentCallbackLogin Call agent callback login AgentLogin Call agent login AGI Executes an AGI compliant application Answer Answer a channel if ringing Authenticate Authenticate a user BackGround Play a file while awaiting extension Release 1 0 Digium Inc www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Page 55 Fax 44 0 1245 600030 VolPon Appendix C Dial Plan Applications BackgroundDetect Background a file with talk detect Busy Indicate busy condition and stop Dial Place a call and connect to the current channel D
14. Ispci PCI device listing Boot the computer into Linux After the machine has loaded log in and execute the following lspci Confirm your Ispci PCI device listing by scanning for the following information in the output screen 0000 01 0e 0 communication controller Unknown device d161 2400 rev 01 A Digium TDM2400P Communication Controller should be identified If you do not identify this controller then your machine is not PCI 2 2 or higher compatible and the card will not work with your equipment 2 Download the latest released version of Asterisk 1 2 11 or later Asterisk can be downloaded using ftp or http It is accessible via ftp from ftp ftp digum com pub asterisk It is also accessible via http from http ftp digium com pub asterisk Release 1 0 Digium Inc Page 29 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Expand the downloaded tarballs tar zxvpf asterisk 1 2 11 tar gz cd zaptel 1 2 11 make make install 3 Download the latest Zaptel drivers 1 2 8 or later The Zaptel drivers can be downloaded using ftp or http They are accessible via ftp from ftp ftp digum com pub zaptel They are accessible via http from http ftp digium com pub zaptel Expand the downloaded tarballs tar zxvpf zaptel 1 2 8 tar gz cd zaptel 1 2 8 make make install Note If you don t already have co
15. ach quad module adds 1 oz 28 3 gm Note 4 PCI retainer is available from Digium for use with the TDM2400P in a PC with a full 13 425 340 74mm PCI slot Interfaces Local Loop Access Industry standard 50 pin RJ 21 amphenol Note RJ 21cables and patch panels are available from Digium PCI Bus 3 3V or 5V bus slot full length full height PCI card 33MHz minimum bus speed compliant with PCI 2 2 or greater Additional Power four pin 12V connector for FXS power supply required only if FXS modules are installed Release 1 0 Digium Inc Page 51 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix B Specifications Environment Temperature 0 to 50 C 32 to 122 F operation 20 to 70 C 4 to 158 F storage Humidity 10 to 90 non condensing Note Operating temperature is limited to 0 to 40 C 32 to 104 F when used with optional PWR2400B Power Bracket Hardware and Software Requirements 500 Mhz Pentium III or better 64MB RAM Available PCI Slot as described previously Page 52 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix B Specifications Table B 1 Maximum Power Consumption Model Power 3 3V All models 1W 5V All models 9W 12V TDM2406E OW TDM2433E into IREN 11W TDM2433E into 2REN 14W TDM2433E into 3REN 15W TDM2433E into 4REN 17 5W TDM2433
16. arrier frequencies and TDM separates signals by interleaving bits one after the other MUX multiplexer A device which transmits multiple signals over a single communications line or channel See multiplexing Page 64 Digium Inc Release 1 0 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms PBX private branch exchange A smaller version of a phone company s large central switching office Example Asterisk PCI peripheral component interconnect A standard bus used in most computers to connect peripheral devices POP point of presence The physical connection point between a network and a telephone network A POP is usually a network node serving as the equivalent of a CO to a network service provider or an interexchange carrier POTS plain old telephone service Standard phone service over the public switched telephone network PSTN This service provides analog bandwidth of less than 4 kHz PPP point to point protocol Type of communications link that connects a single device to another single device such as a remote terminal to a host computer PSTN public switched telephone network A communications network which uses telephones to establish connections between two points Also referred to as the dial network QoS quality of service A measure of telephone service as specified by the Public Service Commission Release 1 1 Digium Inc Pag
17. can I enable more features To view all of the options available to add to your dial plan type the following command from within Asterisk show applications Where can I ask even more questions There are several places to inquire for more information about Asterisk Digium products 1 Digium Technical Support 1 256 428 6161 is available 7am 7pm Central Time GMT 6 Monday Friday 2 Asterisk users mailing list asterisk org lists digium com 3 IRC channel asterisk on irc freenode net Maintenance Support Program Digium is dedicated to supporting your Asterisk system by offering full technical support through our Maintenance Support Program The Maintenance Support Program covers all Digium hardware and the complete Asterisk software suite Through this program you can be at ease knowing that your business will always have access to the Asterisk experts To obtain a quote for maintenance please contact Asterisk Express sales at 1 256 428 6060 or express digium com Release 1 0 Digium Inc Page 47 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 5 Troubleshooting Page 48 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix A Pin Assignments The TDM2400P provides a 50 pin RJ21 connector for FXO and FXS access Release 1 0 www voipon co uk ss o m o
18. ce complies with Part 15 of FCC rules Operation is subject to the following two conditions 1 This device may no cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulation Cet appareil numerique de la class A respecte les exigences du Reglement sur le Material Brouilleur du Canada Release 1 0 Digium Inc Page 5 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Introduction to TDM2400P Documentation This manual contains product information for the TDM2400P card Be sure to refer to any supplementary documents or release notes that were shipped with your equipment The manual is organized in the following manner Chapter P eer p A Title Description Appendix 1 Overview Identifies the card and type of modules you received with the TDM2400P This chapter covers applications and uses of the TDM2400P in the real world 2 Card Installation Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for configuring dial plan options 4 FXS and FXO Describes the FXO Foreign Exchange Office and Explained FXS Foreign Exchange Station modules and their
19. digium Asterisk TDM2400P User Manual Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 digium Digium Inc 2007 All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Digium Inc Digium Inc has made every effort to ensure that the instructions contained in this document are adequate and error free The manufacturer will if necessary explain issues which may not be covered by this documentation The manufacturer s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and Acrobat are registered trademarks and Acrobat Reader is a trademark of Adobe Systems Incorporated Asterisk and Digium are registered trademarks and Asterisk Standard Edition is a trademark of Digium Inc Any other trademarks mentioned in the document are the property of their respective owners Page 2 Digium Inc Release 1 1 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Safety Certification and Agency Approvals Safety US CSA 60950 IEC 60950 AS NZS 60
20. e 23 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 2 Card Installation Table 1 Standard Card Configurations Card ID cide in persian Configuration Kore TDM2401 1 FXO quad module 4 FXO ports TDM2410 1 FXS quad module 4 FXS ports TDM2402 2 FXO quad modules 8 FXO ports TDM2420 2 FXS quad modules 8 FXS ports TDM2403 3 FXO quad modules 12 FXO ports TDM2430 3 FXS quad modules 12 FXS ports TDM2411 1 FXS and 1 FXO modules 4 FXS and 4 FXO ports TDM2422 2 FXS and 2 FXO modules 8 FXS and 8 FXO ports TDM2433 3 FXS and 3 FXO modules 12 FXS and 12 FXO ports TDM2460 6 FXS modules 24 FXS ports Note The Card ID is followed by either a P or an E P indicates without Echo Cancellation E indicates with Echo Cancellation It is easiest to identify your card by understanding the naming scheme for each card The third digit provides the number of FXS quad modules present on the card The fourth digit provides the number of FXO quad modules present on the card Page 24 Release 1 0 Digium Inc www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation FXS and FXS Connection The TDM2400P card provides a 50 pin RJ 21 connector amphenol connector for access to the FXS and or FXO quad modules installed in the six available slo
21. e 65 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms RJ11 A six pin jack typically used for connecting telephones modems and fax machines in residential and business settings to PBX or the local telephone CO SIP Session Initiation Protocol An IETF proposed standard for setting up sessions between one or more clients It is currently the leading signaling protocol for Voice over IP gradually replacing H 323 T1 A dedicated digital carrier facility which transmits up to 24 voice channels DSOs and transmits data at 1 544 Mbps Commonly used to carry traffic to and from private business networks and ISPs T3 A dedicated digital carrier facility which consists of 28 T1 lines and transmits data at 44 736 Mbps Equivalent to 672 voice channels DSOs TDM time division multiplexer A device that supports simultaneous transmission of multiple data streams into a single high speed data stream TDM separates signals by interleaving bits one after the other telco A generic name which refers to the telephone companies throughout the world including RBOCs LECs and PTTs Page 66 Digium Inc Release 1 0 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Appendix D Glossary and Acronyms tip and ring The standard termination on the two conductors of a telephone circuit named after the physical appearance of
22. e this at the bottom of your zapata conf file General options usecallerid yes hidecallerid no callwaiting yes threewaycalling yes transfer yes echocancel yes echocancelwhenbridged yes rxgain 0 0 txgain 0 0 FXS Modules Release 1 0 Digium Inc Page 37 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 3 Configuration Group 1 signalling fxo_ks context Internal channel 1 2 FXO Modules Group 2 echocancel yes signalling fxs_ks context Incoming channel 3 4 Page 38 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 3 Configuration Dial Plan Open extensions conf which contains a large complex sample dial plan In this step you will configure a basic dial plan to enable you to send and receive calls Go to the bottom of the file and add the following lines Internal exten gt 1000 1 Dial zap 1 20 rt exten gt 1000 2 Voicemail u1000 exten gt 1000 102 Voicemail b1000 exten gt 2000 1 Dial zap 2 20 rt exten gt 2000 2 Voicemail u2000 exten gt 2000 102 Voicemail b2000 exten gt 8500 1 VoiceMailMain exten gt 8501 1 MusicOnHold exten gt _9 1 Dial zap g2 wwwS EXTEN 1 exten gt _9 2 Congestion Incoming exten gt s 1 Answer exten gt s 2 Dial zap gl 20 rt exten gt s 3 Voicemail u1000 exten gt s 103 Voicemail b1
23. es are touched while powered is applied Release 1 0 Digium Inc Page 27 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 2 Card Installation 6 Plug all outside phone lines to the FXO red ports and connect all phones to the FXS green ports as needed using a patch panel or punch block See Figure A 1 on page 49 for the RJ 21 pin assignments Caution This unit must be connected to the Telecommunications Network in your country using an approved line cord e g for Australia use only line cords complying with ACA Technical Standard TS00S Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports Software Installation The card is only supported under Linux Digium Inc recommends Debian Fedora and Red Hat however all other distributions are supported by Digium Technical Support Digium hardware requires drivers and libraries that have not yet been integrated with the Linux kernel You can obtain the source code from ftp digium com To install your TDM2400P card you will need a Full Linux kernel 2 4 or later source code Bison 1 84 or higher a zlib libedit and openssl development libraries and headers Page 28 Digium Inc Release 1 0 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation 1 Check your
24. hooting 2 Check to see if X windows is running by entering the following ps aux grep X If X windows is running stop the application since it may cause a conflict with Asterisk 3 Check to see if your IDE hard drives are running with DMA levels set Advance user can perform an hdparm on your hard drive interface Use hdparm with caution as the man page states that hard drive corruption can occur when using incorrect settings Please review the man page for hdparm and make sure you understand the risks before using this tool Check the current mode using this command hdparm vi dev IDE Device Use this command to set the drives into UDMA2 mode hdparm d 1 X udma2 c 3 dev IDE Device If you are still having problems contact your reseller from which the card was purchased or Digium Technical Support 1 256 428 6161 There is a slight echo How can I adjust the sound quality There are several options available to correct this Each involves editing the zapata conf file Be sure to restart Asterisk upon completion 1 Adjust echocancel yes to one of the following values 32 64 128 or 256 2 You can also set echotraining yes Page 46 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 5 Troubleshooting 3 You can also adjust the rxgain and the txgain although it is only recommended to shift between 5 and 5 How
25. ions between Asterisk servers and between servers and clients that also use the IAX protocol iLBC internet Low Bitrate Codec A free speech codec used for voice over IP It is designed for narrow band speech with a payload bitrate of 13 33 kbps frame length 30ms and 15 2 kbps frame length 20 ms ILEC incumbent local exchange carrier The LECs that were the original carriers in the market prior to the entry of competition and therefore have the dominant position in the market interface A point of contact between two systems networks or devices Release 1 1 Digium Inc Page 63 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms ISO International Standards Organization LED light emitting diode Linux A robust feature packed open source operating system based on Unix that remains freely available on the internet It boasts dependability and offers a wide range of compatibility with hardware and software Asterisk runs exclusively on Linux loopback A state in which the transmit signal is reversed back as the receive signal typically by a far end network element MGCP Media Gateway Control Protocol multiplexing Transmitting multiple signals over a single line or channel FDM frequency division multiplexing and TDM time division multiplexing are the two most common methods FDM separates signals by dividing the data onto different c
26. irectory Provide directory of voicemail extensions DISA DISA Direct Inward System Access Goto Go to a particular priority extension or context Gotolf Conditional goto GotolfTime Conditional goto on current time Hangup Unconditional hangup Macro Macro Implementation Monitor Monitor a channel Page 56 Digium Inc www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Release 1 0 Fax 44 0 1245 600030 VolPon Appendix C Dial Plan Applications MusicOnHold Play music on hold indefinitely Playback Play a file Queue Queue a call for a call queue Record Record to a file SetCallerlD Set CallerlD SetCallerPres Set CallerlD presentation SetCIDName Set CallerID name SetCIDNum Set CallerID number VoiceMail Leave a voicemail message VoiceMailMain Enter voicemail system Zapateller Block telemarketers with SIT Release 1 0 Digium Inc www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Page 57 Fax 44 0 1245 600030 Appendix C Dial Plan Applications Page 58 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms ANSI American National Standards Institute An organization which proposes and establishes standards for international communications asynchronous Not synchronized not timed to an outside clock source Transmission is controlled by s
27. nfiguration files installed you can type make samples to install the default sample configuration files 4 Install the Zaptel drivers Compiling the directories is straight forward Change to each directory and type make install Compile in this order Zaptel and Asterisk Page 30 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Type the following cd usr src zaptel make clean make install 5 Install Asterisk ed usr src asterisk make make install make samples Note This step installs sample configuration files which are necessary for Asterisk You will make changes to these configuration files to set up your dial plan and customize Asterisk to suit your particular needs Complete instructions for installing Asterisk are available at www asterisk org 6 Load Zaptel drivers into the kernel using the program modprobe The appropriate driver for the TDM2400P card is wetdm24xxp Users in all countries except Australia should use the following modprobe command modprobe wctdm24xxp Release 1 0 Digium Inc Page 31 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation 7 Configure the card for the driver Open the zaptel conf file from the etc directory nano etc zaptel conf 8 If your card has any red FXO quad modules add the following f
28. pe of card installed Release 1 0 Digium Inc Page 33 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 2 Card Installation Eapata Telephony Interface Registered on major 196 zaptel Version SVN trunk r1491 Echo Cancel er MG2 ACPI PCI Interrupt 0000 00 0a 0 A gt GSI 18 level low gt IRQ 193 PCI Config reg is 02900117 WCTDM2400P New Req fe590000 Detected REGO 00000100 Detected REGL 00007849 Detected REG2 0000001d pre Reg fc is 50000027 post Reg fc is 50000024 Detected REG2 DO000FFFF wetdm2400p reg 1s a04c0004 Resetting the modules During Resetting the modules After resettin Installed Installed Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Port Page 34 www voipon co uk Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed Installed the modules FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXS DPO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO FXO CFCC CFCC CFCC CFCC CFCC CFCC CFCC CFCC CFCC CFCC CFCC CFCC mode mode mode mode mode
29. re also supported Release 1 0 Digium Inc Page 19 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview Page 20 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 2 Card Installation This chapter provides the following information Unpacking the Card on page 21 Shipment Inspection on page 22 Module Identification on page 22 a FXS and FXS Connection on page 25 Hardware Installation on page 25 Software Installation on page 28 Unpacking the Card When you unpack your card carefully inspect it for any damage that may have occurred in shipment If damage is suspected file a claim with the carrier and contact your reseller from which the card was purchased or Digium Technical Support 1 256 428 6161 Keep the original shipping container to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves The installer must ensure that the equipment is permanently connected equipment pluggable type B or connected to a socket outlet that has been checked to ensure that it is reliably earthed in accordance with the National Electrical Code This card is intended for installation in a Restricted Access Location RAL only Release 1 0 Digium Inc Page 21
30. rewed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk ori jury damage to the unit or your equipment do not attempt to touch the modules while they are powered The case should be securely closed before power is applied to the unit Alarm Dialing Equipment Ifyour home has specially wired alarm equipment connected to the telephone line ensure the installation of the TDM2400P does not disable your alarm equipment Ifyou have questions consult your telephone company or a qualified installer Servicing Do not attempt to service this card unless specifically instructed to do so Do not attempt to remove the card from your equipment while power is present Refer servicing to qualified service personnel Water and Moisture Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators air ducts areas subject to direct intense sunlight or other products that produce heat Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication wiring for network connections Digium Inc Release 1 1 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 User Cautions Static Electricity To reduce the risk of damaging the
31. rm for telephone companies established after the Telecommunications Act of 1996 deregulated the LECs CLECs compete with ILECs to offer local service See also LEC and ILEC Page 60 Digium Inc Release 1 0 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms co central office The CO houses local switching equipment All local access lines in a particular geographic area terminate at this facility which is usually owned and operated by an ILEC CPE customer premises equipment Terminal equipment which is connected to the telecommunications network and which resides within the home or office of the customer This includes telephones modems terminals routers and television set top boxes DSO Digital Signal Level O A voice grade channel of 64 Kbps The worldwide standard speed for digitizing voice conversation using PCM Pulse Code Modulation DS1 Digital Signal Level 1 1 544 Mbps in North America T1 and Japan J1 up to 24 voice channels DSOs 2 048 Mbps in Europe E1 up to 32 voice channels DSOs DS1 T1 E1 lines are part of the PSTN DS3 Digital Signal Level 3 T3 in North America and Japan E3 in Europe Up to 672 voice channels DSOs DS3 T3 E3 lines are not part of the PSTN DTMF Dual Tone Multi Frequency Push button or touch tone dialing Release 1 1 Digium Inc Page 61 www voipon co uk sales Wvoipon co uk Tel 44 0 12
32. s available then power must be provided to the TDM card by an alternate means Digium provides a solution to this problem with the PWR2400B This card is essentially a PCI bracket assembly that takes power from an external DC power supply and routes it to two 15 power cables inside the computer You must have an available bracket slot to use the PWR2400B either PCI PCI Express or AGP A strap on the PWR2400B card allows the two power cables to take power from the same DC supply The PWR2400B comes with one Digium 60 Watt 12 Volt 5 Amp power supply capable of supporting up to 24 FXS ports each driving heavy loads of up to SREN If more than 24 FXS ports with heavy loads are connected to the PWR2400B then a second Digium power Supply should be purchased Digium P N XFMRWALL12VDC5A6 3MM2P The shorting strap on the PWR2400B should be removed if a second power supply is used The PWR2400B does not connect to any bus inside the computer It may be used wherever there is an available PCI size bracket such as a PCI PCI Express or AGP slot Note The PWR2400B is not intended to supply power to any other device it is intended only to be used with UL Listed Digium TDM800P or TDM2400P cards 5 Replace the cover to your computer Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to apply power to the unit while the case is open Personal injury or damage to the unit could occur if the modul
33. sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Table Of Contents Page 14 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview The TDM2400P card is a versatile device used for connecting your phone network to the PSTN Public Switched Telephone Network world This is accomplished through phone lines connected to the FXO Foreign Exchange Office ports and phones connected via the FXS Foreign Exchange Station ports The card allows Asterisk PBX software to connect to your phone network creating an office type telephony environment There are a variety of applications where the TDM2400P proves useful Some examples are provided in the following figures TDM2400P replaces channel banks 20x4 PBX or 40x8 PBX Asterisk Server TDM2415B CACAO 4 FXO Figure 1 Sample Application Channel Bank Release 1 0 Digium Inc Page 15 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview Asterisk as a legacy PBX front end gO09rciNGl CEC Media Server Voice Mail IVR Menu Bridge Figure 2 Sample Application Legacy PBX Page 16 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 1 Overview Tol bypass with TDM240
34. significance 5 Troubleshooting Explains resolutions to common problems and frequently asked questions pertaining to card installation and usage A Pin Assignments Lists the connectors and pin assignments B Specifications Details card specifications Page 6 Digium Inc Release 1 1 VolPon www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 C Dial Plan Defines configuration features in the extensions conf Applications file D Glossary and Defines terms related to this product Acronyms Symbol Definitions Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed To reduce the risk of damage or injury follow all steps or procedures as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist strap while handling the device AR The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations To reduce the risk of damage or injury follow all steps or procedures as instructed Release 1 0 Digium Inc Page 7 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Important Safety Instructions User Cautions gt bb PPP Page 8 Warnin This card must be used with the PC lid sc
35. tart bits at the beginning and stop bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it travels over a wire bandwidth The capacity to carry traffic Higher bandwidth indicates the ability to transfer more data in a given time period bit The smallest element of information in a digital system A bit can be either a zero or a one bps bits per second A measurement of transmission speed across a data connection Release 1 1 Digium Inc Page 59 www voipon co uk sales Wvoipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Appendix D Glossary and Acronyms broadband Broadband transmission shares the bandwidth of a particular medium copper or fiber optic to integrate multiple signals The channels take up different frequencies on the cable integrating voice data and video over one line channel A generic term for an individual data stream Service providers can use multiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of Performance for wiring and cabling Category 5 Enhanced wiring supports signal rates up to 100 MHz but adheres to stricter quality specifications CLEC competitive local exchange carrier A te
36. ts The diagram in Figure A 1 on page 49 provides the pinout for this connector Caution Only qualified service personnel should continue with hardware installation and configuration of the TDM2400P card Users should not attempt to perform these functions themselves Hardware Installation 1 Now that you are acquainted with your card power down your com puter and unplug it from its power source 2 Attach a static strap to your wrist and open the case 3 Remove the bracket place holder and insert the card into a 3 3 or 5 volt PCI slot PCI 2 2 or greater See Figure 6 Release 1 0 Digium Inc Page 25 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation Figure 6 Insert the Card 4 Ifyour card has any FXS quad modules you will also need to connect the power cable from your computer s power supply to the bottom of the card Insert a four pin 12 volt connector disk drive power supply cable e g hard drive into the white plastic connector on the bottom of the card See Figure 7 Figure 7 Connect Power for FXS Quad Modules Page 26 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 VolPon Chapter 2 Card Installation Some computers do not have power cables available within the chassis If you have FXS modules on your TDM card and your computer does not have power cable
37. und quality 46 How can enable more features nannan anaana aaan 47 Where can ask even more questions 47 Maintenance Support Program 2 22020e eee eee 47 Appendix A Pin Assignments 3 35 35 6 05 4 eee oe Yi ek eae Revels ee wed es 49 RJ 21 Port Connector ooo 49 Appendix B Specifications 1c cssecee cea ee eee ewe seen AAA 51 Appendix C Dial Plan Applications 0 eee 55 Appendix D Glossary and Acronyms 0 0 e eee eee eee eee 59 List of Figures Figure 1 Sample Application Channel Bank 15 Figure 2 Sample Application Legacy PBX 16 Figure 3 Sample Application Toll bypass 17 Figure 4 Sample Application Analog to VoIP Transcoding 18 Figure 5 TDM2400P Card Model TDM2433E 23 Figure 6 Insert the Card oo ooococoooor ee 26 Page 12 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Table Of Contents Figure 7 Connect Power for FXS Quad Modules 26 Figure 8 dmesg Screen Shot 0 0 0 34 Figure 9 Sample Application 2 222205 41 Figure A 1 RJ 21 Port Connector 00 49 List of Tables Table 1 Standard Card Configurations 24 Table B 1 Maximum Power Consumption 53 Release 1 0 Digium Inc Page 13 VolPon www voipon co uk
38. unit or your equipment do not attempt to open the enclosure or gain access to areas where you are not instructed to do so Refer servicing to qualified service personnel p gt Save these instructions for future reference Service Personnel Cautions Warning This card must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to touch the modules while they are powered The case should be securely closed before power is applied to the unit Servicing Disconnect telecommunications network cable before opening the cover or removing the card from the mother equipment Labeling For safety reasons only connect equipment with a Telecommunications Compliance abel This includes customer equipment previously labelled Permitted or Certified Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports Caution This card is not intended for home use It must be used in restricted access locations and installed in UL Listed I T E only gt gt bibi e Release 1 0 Digium Inc Page 9 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Page 10 Digium Inc Release
39. xsks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM2406E card would be configured as the following fxsks 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Note You should have identified the type of TDM2400P card when you received it If you are not sure refer to Module Identification on page 22 for assistance Page 32 Digium Inc Release 1 0 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030 Chapter 2 Card Installation 9 If your card has any green FXS quad modules add the following fxoks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM2406E card would be configured as the following fxoks 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 An example TDM2433E card configuration would be fxoks 1 2 3 4 5 6 7 8 9 10 11 12 fxsks 13 14 15 16 17 18 19 20 21 22 23 24 10 Set your loadzone and default zone for your country If you are not in the United States you will want to change the default configuration from US to your own two letter country abbreviation Save the file and return to the command line modprobe wctdm24xxp ztcfg vv 11 Confirm the card configuration by initiating a dmesg command The example in Figure 8 on page 34 shows a sample of the dmesg screen output for a TDM2433E card The text shown may vary slightly depending the ty
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