Home

CK30 Handheld Computer User's Manual

1. If you want to extend the connectivity of your WLAN to remote servers you can configure a virtual private network VPN to communicate through a dedicated server to a corporate network over the internet For help setting up a VPN see Configuring a VPN on page 70 If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authentication server and authenticators are properly configured For more information on 802 1x security see the MobileLAN secure 802 1x Security Solution Installation Guide P N 073134 available at www intermec com Note Your security choice does not depend on your authentication server For example you can choose Funk security if you use Microsoft Internet Authentication Service IAS to issue certificates Choosing Between Funk and Microsoft Security The CK30 provides both Funk and Microsoft security choices Funk security is the default setting Use the following sections to set security using either Funk or Microsoft as your security choice CK30 Handheld Computer User s Manual 53 Chapter 2 Configuring the CK30 54 Both Funk and Microsoft offer similar features but Funk security also offers these features e CCX v2 0 compliance e Support for LEAP and TTLS e Configuration of up to four profiles If you want to use the default Funk security you need to select a profile For help see the next section Selecting a Profile for Funk Sec
2. 3 From the IE Browser menu select Pass Function Keys to Browser 4 In the Pass Function Keys to Browser dialog box select Function Keys to URLs and press Enter Using Web Based Application Settings for Function Keys If your web based application always uses F1 F5 to perform the same functions you can set up IE Browser so that it recognizes and uses your web application function keys To program function keys to use the web based application settings 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Use F1 F5 as URL Keys 2 In the Use F1 F5 as URL Keys dialog box select URL Shortcuts and press Enter CK30 Handheld Computer User s Manual 77 Chapter 3 Developing and Installing Applications 78 3 From the IE Browser menu select Pass Function Keys to Browser 4 In the Pass Function Keys to Browser dialog box select Function Keys to HTML and press Enter Setting the URLs for the Function Keys You can program all of the available function keys on the CK30 to launch a URL You can also control whether the URLs will have open or restricted access To set the URLs for the function keys 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Set URL s for F1 F5 You can select to set the URLs for F1 F5 F6 F10 F11 F15 F16 F20 or F21 F24 This procedure uses F1 F5 as an example Select F1 URL In the F1 URL dialog box enter the U
3. Choose Configuration Utility gt Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure and press Enter For Network Authentication choose WPA and press Enter Data Encryption automatically defaults to TKIP CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 6 For 802 1x Authentication choose either TLS or PEAP and press Enter If you choose TLS a Select Properties The Auth Settings dialog box appears Auth Settings User Certificate Issued to Issued by b Choose the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears User Logon Enter user name to logon User Name IO Domain z Exit Esc OK Enter d Enter a User Name and a Domain e Press Enter If you choose PEAP a Select Properties The Auth Settings dialog box appears b Make sure the Validate Server check box is selected c Press Enter Once the radio starts to authenticate the Network Password dialog box appears CK30 Handheld Computer User s Manual 59 Chapter 2 Configuring the CK30 60 7 Network Password OK User Name Password Domain Save password Exit Esc d Enter the User Name Password and select the Save password check box e Optional In the Domain field enter the Active Directory domain associated with the user account f Press
4. Configuring the CK30 With SmartSystems Console on page 38 CK30 the internal scanner does not work Z Note When you attach an undecoded serial adapter to the Installing an SD Card You can use a Secure Digital SD card to increase file storage and install software The CK30 currently supports SD cards that hold up to 1 gigabyte of information The SD card slot is located on the top of the CK30 just above the laser scanner window To insert an SD card 1 Press Yo to turn off the CK30 2 Remove the two screws on the SD card slot door and remove the door 3 Gently insert the SD card into the CK30 with the printed side facing the keypad and screen side of the CK30 CK30 OSs ewe Zo ae Se 5 SD card 4 Push the card into the slot until it latches in place and the steel card retainer covers the end of the SD card CK30 Handheld Computer User s Manual 29 Chapter 1 Using the CK30 Handheld Computer 5 Replace the door making sure to insert the door catch into the slot above the steel card retainer Door ang Screw 2 places SD card retainer Door catch 6 Replace the two screws 7 Press Yo to turn on the CK30 To remove the SD card 1 Press Yo to turn off the CK30 2 Remove the two screws on the SD card slot door and remove the door 3 Push in on the SD card until you hear it unlatch The card should eject far enough that you can easily remove it from the CK30
5. e Go to Diagnostics gt System Diagnostics gt Net Interface Info Sample Screen Network Adaptor Name MAC PCI PRISMICB1 00 20 e0 40 0b e1 This Device IP 169 254 100 113 Dhcp Server IP 255 255 255 255 Exit Esc CK30 Handheld Computer User s Manual 113 Chapter 5 Running Diagnostics Operating System Version Ping Utility 114 Use the OS Version diagnostic screen to view the operating system software version and whether you have the Standard or Premium version loaded on the CK30 To open the 0S Version diagnostic e Go to Diagnostics gt Software Diagnostics gt OS Version Sample Screen CE Build Version 2 00 00 0526 Premium Use the Ping Utility to test the network interface connection If you do not have DHCP enabled you need to enter the IP address of the host to ping and then press Enter If you have DNS enabled you can enter the host name or an IP address and then press Enter The test sends the ping command four times and displays the results For help troubleshooting your network connection see Problems With Wireless Connectivity on page 124 To open the Ping Utility diagnostic e Go to Diagnostics gt System Diagnostics gt Ping Utility CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics Sample Screen Replied in Replied in Replied in Replied in Ping Enter Radio Driver Version Use the Radio Driver Versio
6. header TMF field commands CK30 Handheld Computer User s Manual is a 96 byte field containing the message number date and time source application ID destinations application ID transaction ID and other information You must set the system message SYS MSG flag to E in the transaction header For help see the Intermec Application Server user s manual is a 2 byte field containing one of these values CG Configuration Get request sent from the host application Cg Configuration Get response sent from the CK30 to the host CS Configuration Set request sent from the host application Cs Configuration Set response sent from the CK30 to the host are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the CK30 To save configuration changes in flash memory send the reader command 1 as the last command For a list of all supported commands see the Intermec Computer Command Reference Manual 41 Chapter 2 Configuring the CK30 42 To see an example of the host application transaction see the example on page 43 Configuring the CK30 in a TCP IP Direct Connect Network You can use the host computer to configure a wireless or Ethernet CK30 in your TCP IP network To send and receive configuration data you need to write a host application that can communicate with the CK30 directly through an access point or through the Ethernet
7. There are several things that you can do to prolong the life of your fully charged battery 1 Verify that Radio Power Management is enabled Fast PSP Enabling radio power management allows your radio to switch between awake and sleep modes based on network traffic If you use the default setting of disabled CAM you will have the best network performance data throughput but it will draw the most power from your battery 2 Verify that the backlight timeout is set to 15 seconds 3 Verify that Power Management has an automatic shutoff time of 3 minutes You can use the Configuration Utility to easily make all of these configuration changes For help see Configuring the CK30 With the Configuration Utility on page 34 CK30 Handheld Computer User s Manual 7 Chapter 1 Using the CK30 Handheld Computer Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon on the taskbar of your CK30 Battery Icon Status Icon Status om Battery has a medium charge You should be able to work for several more hours before changing batteries Cy Battery is low You need to replace the battery soon ch Battery is critically low You need to replace the battery now You can also check the battery status by looking at the Battery light on the front of the CK30 or by using the battery diagnostics screen For help using the Battery light see Understanding the Status Lights on pag
8. e Tab to select an option and then press Enter Enter key Esc until you exit the application or return to a previous screen a key Backspace key Backspace key On the 42 key and 52 key keypads e Press G and then 8 On the 50 key keypad e Press 2 and then H CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Restoring Default Settings You can restore the CK30 to factory default settings from the Configuration Utility For a complete list of the default settings see Default Configuration Settings on page 144 Note Using the Restore Defaults option resets all network parameters As a result you may lose network communications This option should only be used by network administrators or by Intermec support personnel To restore factory default settings 1 From the Configuration Utility menu select Restore Defaults 2 Press Enter to select Restore Defaults The following Restore Defaults dialog box appears Restore Defaults 4re you sure you want to restore all settings to factory defaults You may need to reinstall some applications Yes Enter No Esc 3 Press Enter to restore factory defaults Your CK30 performs a cold boot and returns all of your settings to the factory default settings 4 If you have CAB files loaded on your CK30 you will see a Confirm File Replace dialog box Select Yes to All and then press Enter The CK30 installs your CAB
9. s sssesssssssisssssessrssrsrsrrsretrrsrsrsrrsrsrertsrsrrenrererest xii Who Should Read This Document s s sssesssessseseseesisrerrsrsrererrsrsrrrererrsrsreee xiii Related Documents aani ta E ES Seeks xiv Patent Infotmation issena pa ar r a RRE AE NAE xiv Other Copyright Information cscs eeseeeeseseeeeseseeeeseseeesseseserseeeeeaes xiv 1 Using the CK30 Handheld Computer 1 Introducing the CK30 Handheld Computer ss sssssssssesssesesssessrsssesrrsrsrsrrrsrsrsrerereses 2 VA ETEN S ER til aia Acai eat ai As 4 Using the Battery sis o i6s55 ising ssctesesds Sucve AAEE 5 Charging and Installing the Battery eseseeeeeeseeeeeeseeeerseeeeesseneeees 6 Maximizing Battery Life sc cctesscescctssiessdchessodecessesanepoegcdassasabdscbeascdveisnesdouss 7 Checking the Battery Status zarrera ei e E A E 8 Using the Keypad ssy e Aaa ea a a A a ra aE 8 The 42 Key Large Numeric and Function Keypad sesser 9 The 50 Key Full Alphanumeric Keypad oo ccccsesesssesseeeseneeeeseeeeeeseeeaees 10 The 52 Key Full Alphanumeric Keypad ceccccsesesessesseesereeeeseeeeseseeeaens 11 Using the Color Coded Keys aid susscitgsc ccasedivnsstenpoesteranectoksveseeibeceattanaseese 12 Gapitalizing All Charact ts c c i2c sg scctecsedhssset inin dundee desscs teiepdeetes 13 Using the Alpha Key on the 42 Key Keypad ccsecsssessesseesseneeerseeeeeeaes 13 Using the Power Yo Key ise etsasissessessossesaeiosensesiovaveasiotnseescvansandovevseviovnes 14 Disablin
10. 23 2D area imager 24 bar codes 22 bar codes to configure the CK30 39 laser scanner 23 tips for improving 2D area imager performance 25 screen cleaning 130 icons understanding 16 specifications 132 understanding icons 16 using 15 SD card inserting or removing 29 using to install applications 85 using to store applications 81 SDMMC disk using to store applications 81 security configuring 53 802 1x 61 LEAP 64 WEP 65 WPA 55 WPA2 802 1x 56 decode default configuration 146 disabling 70 Information diagnostics screen 117 loading certificates 67 sending configuration commands through the network 40 serial adapter AAI accessory 135 AA2 accessory 135 attaching 27 decoded 137 undecoded 137 179 Index serial communications configuring 44 network diagram 45 troubleshooting 125 serial port pin assignments 141 problems transmitting data through 125 scanner attaching 27 setting a password System Main Menu 96 settings restoring default 37 Setup Assistant using to configure CK30 33 site survey using Radio Information to perform 115 SmartSystems Console using to configure the CK30 38 using to install applications 86 using to upgrade the CK30 101 Foundation downloading 38 Information configuration menu option 36 SNTP using to synchronize system time 43 software Diagnostics menu 104 version viewing 114 120 sound test 118 specifications electrical 132 humidit
11. 4 Choose the function you want to disable from the Keypad menu select Disable from the function dialog box and then press Enter 5 Exit the Configuration Utility To change the Yo key functionality 1 Press and then D The System Main Menu appears 2 Select the Configuration Utility 3 Select Device Settings gt Keypad 4 From the Keypad menu select Configure Boot Functionality 5 Choose Warm Boot or Cold Boot and then press Enter 6 Exit the Configuration Utility Using the Screen The CK30 can have either a color or monochrome display depending on the model Both screens are 160 x 160 pixels The desktop is 160 x 140 pixels and the taskbar is 160 x 20 pixels In addition the screens support Unicode characters user programmable fonts and bitmap graphics CK30 Handheld Computer User s Manual 15 Chapter 1 Using the CK30 Handheld Computer Desktop Taskbar CK30 Start Screen Understanding the Screen Icons 16 Use the screen icons on the taskbar to see the battery status network connections and special keys or functions you may be using CK30 Screen Icons Icon Description tm Battery is half full You should be able to work for several more hours before changing batteries oy Battery is low You need to replace the battery soon c j Battery is critically low You need to replace the battery now Backup battery is low Strong signal strength with the access point and security is
12. Hex You enter a hex string The hex string must be preceded by Ox The range is from 0x0 to OxFFFF Decimal You enter a decimal string The range is from 0 to 65535 8 Press Tab to select the Enter New Character text field 9 Type the new character or string and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 10 Select Yes or No and press Enter Programming a Virtual Key or Unicode Character You can program any Virtual Key or Unicode character to any key or modified key combination To program a Virtual Key or Unicode character 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Modifier Keys Active peel rare Function Key Active Left Function Right Function No Function Ignore Modifiers CK30 Handheld Computer User s Manual 155 Appendix C Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response Reprogram KEY Keyboard Command O Run Program Modify Scancode 6 Select Rep
13. Troubleshooting and Maintaining the CK30 e If the CK30 is in a communications dock make sure that the communications dock is connected to the serial device using the appropriate cable For more information on using the serial port see Configuring Serial Communications on page 44 Problems While Scanning Bar Codes Problem You cannot see a red beam of light from the scanner when you press the Scan button and aim the scanner at a bar code label When you release the Scan button or handle trigger the Good Read light does not turn off You have an input device attached to the CK30 and it cannot read any bar codes The input device attached to the computer does not appear to work well or read bar code labels very quickly Your 1551E or 1553 scanner was working fine but after changing the port setting you cannot change the configuration 126 Solution There are two possible problems e You may be too far away from the bar code label Try moving closer to the bar code label and scan it again e You may be scanning the bar code label straight on Change the scanning angle and try again You can test the effective range of the scanner Move within 2 feet of a wall and test the scanner You need to be within the scanning range to scan bar code labels For help scanning bar codes see Scanning Bar Codes on page 22 The Good Read light will remain on if you configure the CK30 to use continuous
14. 11b g Radio Communications A Caution 46 Make sure all components with antennas are at least 30 cm 1 ft apart when power is applied Failure to comply could result in equipment damage Attention Assurez vous que la distance entre tous les l ments avec antennes soit d au moins 30 centim tres un pied avant de faire la connexion avec Palimentation lectrique faute de quoi vous risquez d endommager votre installation The wireless CK30 has an internal 802 11b g radio to transfer data using wireless communications This section of the manual assumes that you have already set up your wireless communications network including your access points If you are using a UDP Plus network you also need to have your Intermec Application Server communicating with a host computer Your CK30 supports these network protocols e TCP IP e UDP Plus The next sections explain the parameters you need to configure for the CK30 to work in your wireless network Configuring the Network Parameters for a TCP IP Network In a TCP IP network the CK30 communicates with a host computer directly using TCP IP The access point acts as a bridge to allow communications between the wired network and the wireless network CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Host TCP IP Direct Connect aie pa A fo Ethernet A im Access point H X Ng CK30s A N Pa eel
15. 147 communications configuring 46 Driver Version diagnostics screen 115 Information diagnostic screen 115 signal using to place access points 116 RAM Monitor diagnostics screen 116 Read CPU Registers diagnostics s creen 116 CK30 Handheld Computer User s Manual reading distances 1D linear imager 134 2D area imager 135 Ready to Work indicator 20 recording a macro 165 stopping 167 register displaying values 116 registry entries combining 164 169 files keypad changes 163 keypad macros 168 remapping keys 161 remotely managing the CK30 using Avalanche 86 removing keypad macros 167 password protection 98 programming modifications from keys 162 SD card 30 repositioning a window 19 reprogrammable keypad utility enabling 153 navigating within 152 reprogramming the keypad 152 reset switch 129 Restore Defaults configuration menu option 36 restoring default settings 37 RS 232 communications configuring 44 Run command using to run an application 91 running applications from File Manager 91 S safety icons xi scan button location 9 11 troubleshooting 126 scan code hardware remapping 161 scanner attaching a tethered 25 default configuration settings 144 CK30 Handheld Computer User s Manual Index energy saver mode 27 list of supported devices and cables 25 troubleshooting 126 trigger programming any key to be 157 window cleaning 130 scanning 1D linear imager
16. 1x security you need e an authentication server Note You can also use a MobileLAN access point with software release 1 80 or later as an authentication server For help see the system manual for your access point e an access point with an 802 11b g radio e a CK30 with an 802 11b g radio and the 802 1x WPA security option Configuring 802 1x Security With Funk Security 1 Make sure you have configured the communications and radio parameters on your CK30 2 Make sure you have selected Funk as your security choice 3 Press and then to open the System Main Menu 4 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile 5 For Association choose Open and then press Enter 6 For Encryption choose WEP and then press Enter 7 For Authentication choose TTLS PEAP or TLS and then press Enter If you choose TTLS or PEAP a Select Prompt for Credentials choose Enter credentials now and press Enter CK30 Handheld Computer User s Manual 61 Chapter 2 Configuring the CK30 62 Z e Note You can use Prompt for credentials to troubleshoot your connection to the network if you have problems b Select User Name type a user name and then press Enter c Select User Password type a user password and then press Enter d Select Validate Server Certificate choose Yes and then press Enter Note You must have the date on the CK30 set correctly when y
17. AD2 4 bay communications dock described 136 advanced long range laser scanner parameters 134 AGI protective case described 136 AG2 protective boot described 136 AH1 handle described 136 AL1 holster and belt described 137 AL2 handstrap described 137 AL3 swiveling belt clip described 137 Alpha key using on the 42 key keypad 13 Antares Trakker applications converting 79 application closing 95 converting a Trakker Antares 79 customizing how they load 87 developing a web based 75 installing using Avalanche 86 CK30 Handheld Computer User s Manual application continued installing with ActiveSync 81 installing with FTP server 85 installing with SD card 85 installing with SmartSystems Console 86 launching automatically 87 launching from a key or key combination 159 managing 94 running from File Manager 91 running from the Command Line 92 switching between 96 viewing all currently running 94 viewing properties 96 area imager scanning 24 ASCII attaching scanner 26 audio feedback See beeps authentication troubleshooting 802 1x security 122 124 automatically launching your application 87 AutoRun system using to customize how applications load 87 AutoRun dat file sample file 88 writing commands 87 AutoRun exe 87 AV1 vehicle cradle described 137 Avalanche using to remotely manage the CK30 86 B backing up files to Persistent Copy folder 98 backup battery understandin
18. AH1 handle that has a built in scanner trigger Z Note The 50 key keypad does not have a scan key because it 10 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer The 52 Key Full Alphanumeric Keypad a y me gt oad Backlight k Scan a Le ey button nter nter amp Home O G Orange ee os ig reen key 7 8j 9 amp ey F5 _ o A R 4 5j 6 F6 en E i da 2j 3 Shit cu SP De J 0 C crs p J 3 F9 A F10 FA1 F12 F13 F14 GH QW Ww Fis FIG F7 F8 F9 OO mMm o F20 F29 F22 F23 F24 PO M lt gt DOD aW w Power key 52 Key Full Alphanumeric Keypad This keypad is designed for applications that enter mainly numeric data 0 9 and that may need to enter the entire alphabet The keypad also provides function keys F1 F24 and special characters symbols and functions by pressing color coded key sequences CK30 Handheld Computer User s Manual 11 Chapter 1 Using the CK30 Handheld Computer Using the Color Coded Keys Each keypad available for the CK30 provides color coded keys to let you access additional characters symbols and functions printed on the keypad overlay Once you understand how to use the color coded keys and key sequences you will know how to access all of the additional features printed on the keypad overlay There are two color coded mo
19. Computer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Icons This section explains how to identify and understand warnings cautions and notes that are in this document condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment A warning alerts you of an operating procedure practice Warning Avertissement Un avertissement vous avertit d une 2 th kA gt 2 proc dure de fonctionnement d une m thode dun tat ou d un rapport qui doit tre strictement respect pour viter occurrence de mort ou de blessures graves aux personnes manipulant l quipement i A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to Caution prevent equipment damage or destruction or corruption or loss of data Attention Une pr caution vous avertit d une proc dure de fonctionnement dune m thode d un tat ou d un rapport qui doit tre strictement respect pour emp cher Pendommagement ou la destruction de l quipement ou Palt ration ou la perte de donn es contain special instructions for handling a particular condition or set of circumstances Z Note Notes either provide extra information about a topic or CK30 Handheld Computer User s Ma
20. Contrast Test CK30 Handheld Computer User s Manual 107 Chapter 5 Running Diagnostics CPU Monitor 108 Sample Screen Hardware Diagnostics LED Test Display Test l Z 4 Sound Test 5 Memory Info 6 Keypad Test 7 Battery Info 3 More Exit Esc Select Enter 3 41 PM The CPU Monitor displays the activity of the CPU by using bars in a graphical icon The bars in the icon represent the percentage of CPU cycles available Number of Bars Percentage of CPU Cycles Available One 80 to 100 Two 60 to 80 Three 40 to 60 Four 20 to 40 Five 0 to 20 If you see five bars you may notice that the device seems slow and unresponsive To open the CPU Monitor diagnostic Go to Diagnostics gt System Diagnostics gt CPU Monitor The CPU Monitor icon ff appears on the taskbar To close the CPU Monitor diagnostic 1 Go to Diagnostics gt System Diagnostics gt CPU Monitor A dialog box appears asking if you want to stop the CPU Monitor 2 Press Enter CK30 Handheld Computer User s Manual Display Test Chapter 5 Running Diagnostics Use the Display Test to make sure that every pixel on the CK30 screen is working correctly For example you may want to test the screen if you do not see complete characters on the screen The Display Test turns all pixels on displays horizontal stripes displays vertical stripes and then turns all pixels off If you have a color screen
21. Enter Select Host Name type a host name and then press Enter Select Create the new VPN A message box appears to tell you that your new VPN has been created Press Enter Select View Edit VPN Select TCP IP Settings and make the settings match those of your remote server Select Security and make the settings match those of your remote server If you are using L2TP select IPSEC Setting and make the settings match those of your remote server Select Connect Current VPN Exit the Configuration Utility CK30 Handheld Computer User s Manual 71 Chapter 2 Configuring the CK30 72 CK30 Handheld Computer User s Manual Developing and Installing Applications In this chapter you will find guidelines for developing applications and converting existing Trakker Antares applications You will also find information on installing applications and automatically launching them In this chapter you will find these sections e Developing Applications for the CK30 e Installing Applications on the CK30 e Launching Your Application Automatically e Customizing How Applications Load on the CK30 CK30 Handheld Computer User s Manual 73 Chapter 3 Developing and Installing Applications Developing Applications for the CK30 The CK30 Handheld Computers run applications programmed in Microsoft Embedded Visual C The CK30C can also run applications developed for the NET Compact Framework using Microsoft C and Visual B
22. Fi Alliance This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org CK30 Handheld Computer User s Manual Before You Begin This product includes cryptographic software written by Eric Young eay cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty CK30 Handheld Computer User s Manual xv Before You Begin CK30 Handheld Computer User s Manual Using the CK30 Handheld Computer Use this chapter to familiarize yourself with the CK30 Handheld Computer In this chapter you will find these sections CK30 Handheld Computer User s Manual Introducing the CK30 Handheld Computer What s New Using the Battery Using the Keypad Using the Scre
23. For Association choose Open 4 For Encryption choose None A virtual private network VPN is a private network that uses a public network Internet to connect remote sites or users together These networks use encryption and other security mechanisms to ensure that only authorized users can access the network and that data cannot be intercepted The CK30 uses the Microsoft CE NET Remote Access Service RAS to set up the VPN You can configure the CK30 to use either Point to Point Tunneling Protocol PPTP or Layer Two Tunneling Protocol L2TP PPTP is a network protocol that adds a security infrastructure for the transfer of data from a remote CK30 to a private server thus creating a VPN by using TCP IP based data networks Like PPTP L2TP also uses Point to Point Protocol PPP to encrypt data L2TP uses Internet Protocol Security Protocol IPSec to enable a more secure VPN client connection from your CK30 to a remote server IPSec supports the following settings e Public key certificates e Pre shared keys CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Z Note If you want to use L2TP and IPSec they must be supported by the corporate server To configure a VPN 1 10 11 12 13 From the Configuration Utility select Communications gt VPN Select Create New VPN Select VPN Name type a VPN name and then press Enter Select VPN Type choose PPTP or P2TP and then press
24. IP network but you do for a UDP Plus network where CG isa TMF Configuration Get request is the Change Configuration reader command BV isthe Beeper Volume configuration command The CK30 returns this transaction to the host application Cg BV4 where Cg is a TMF Configuration Get response is the Change Configuration reader command BV4 means the Beep Volume configuration command is currently set to a value of 4 which is a very high beeper volume Synchronizing the CK30 System Time With a Time Server It is important that the time on all of your CK30s be synchronized with a network time server to ensure real time communications and updates Network time servers acquire Coordinated Universal Time UTC from an outside source such as the U S Naval Observatory USNO The CK30 uses Simple Network Time Protocol SNTP to synchronize with a network time server CK30 Handheld Computer User s Manual 43 Chapter 2 Configuring the CK30 The default reference time server is the USNO tock usno navy mil To synchronize the time on your CK30 with this time server you must have a valid connection to the Internet You can also synchronize the CK30 system time with a corporate network server within your firewall that is SNTP capable To use an internal corporate network server you need to set the domain name in the registry Configuring the CK30 for Your Network The CK30 is a versatile handheld computer that you can e
25. Icons table on page 16 to help determine when you need to replace your battery Understanding the CK30 Status Lights Light Name User Defined Battery Good Read Ready to Work indicator 20 Light m Description Use the Intermec resource kits to program these lights to turn on and off for any task or error within your application The resource kits are part of the Intermec Developer Library IDL which is available from the Intermec web site at www intermec com idl Light Status What It Means Off The battery is charged On Battery is critically low You need to replace the battery now This green light comes on when the CK30 successfully decodes a bar code This blue light indicates when the CK30 is ready to use TE 2000 Light Status What It Means Off TE 2000 has not loaded successfully Blinking The CK30 is not connected to the host On A connection to the server has been established and all network connections are active You can use TE 2000 CK30 Handheld Computer User s Manual Understanding the Beeps Chapter 1 Using the CK30 Handheld Computer The CK30 uses beeps to provide you with audio feedback when it performs some functions For example you hear a beep each time you scan a valid bar code Understanding the CK30 Beeps Beep Sequence High beep Three low beeps Click What It Means You entered valid data or a valid command the CK30 decoded a label or the CK30 decoded
26. If the card does not eject easily you can use the door catch to remove it by turning the door upside down and using the catch to pull out the SD card SD card CY Y catch 4 Remove the SD card from the CK30 30 CK30 Handheld Computer User s Manual Configuring the CK30 Use this chapter to understand how to configure the CK30 to communicate in your network In this chapter you will find these sections e How to Configure the CK30 Parameters e Configuring the CK30 for Your Network e Configuring Security CK30 Handheld Computer User s Manual 31 Chapter 2 Configuring the CK30 How to Configure the CK30 Parameters You can configure many parameters on the CK30 such as the bar code symbologies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the computer operates There are several ways to configure the CK30 Use Setup Assistant on the CK30 System Main Menu 2 File Manager 3 Program T Setup Assistant Dirgrestics 6 Set Main Menu Password Use Setup Assistant to quickly enter network parameters Select Enter 10 56 AM Exit Esc Use the SmartSystems Console So Use Intermec Settings from within the Fay SmartSystems Console to remotely configure network parameters 32 Use Configuration Utility on the CK30
27. Password dialog box appears Set Menu Password Old Password New Password Retypenew Exit Esc OK Enter 3 Press Tab to move to the New Password field 4 Type your new password and then press Tab to move to the Retype New field 5 Type your new password in again 6 Press Enter The screen displays a message reading Password successfully changed 7 Press Enter to clear the screen and return to the System Main Menu To change your password 1 Press and then D 2 In the Password field type your password and press Enter 3 From the System Main Menu select Main Menu Password The Set Main Menu dialog box appears 4 Type your existing password in the Old Password field and press Tab 5 Type your new password in the New Password field and then press Tab CK30 Handheld Computer User s Manual 97 Chapter 4 Managing the CK30 6 Type your new password again in the Retype New field 7 Press Enter The screen displays a message reading Password successfully changed 8 Press Enter to clear the screen and return to the System Main Menu To remove password protection 1 Press and then D 2 In the Password field type your password and press Enter 3 From the System Main Menu select Main Menu Password The Set Main Menu dialog box appears 4 Type your existing password in the Old Password field and press Tab 5 Leave the New Password field blank a
28. Release the mouse pointer by pressing period or Tab depending on your keypad To turn off the mouse pointer e Press Alt and then w Repositioning a Window If you need to move a window to see more of a screen you can reposition the window without having to use the mouse pointer When you turn on the positioning feature the focus is on the top window You can change the focus to another window by using the Task Manager to select a different task See Managing Applications on the CK30 on page 94 To reposition a window 2 Use the numeric keypad to move the window See page 18 for an illustration of the numeric keypad and how to use the number keys as directional keys To recenter the window in the CK30 screen e Press 5 To turn off the repositioning feature e Press Alt and then lt lt Understanding the Status Lights The status lights on the CK30 turn on to indicate the status of the battery a successful decode of a bar code or a user defined function CK30 Handheld Computer User s Manual 19 Chapter 1 Using the CK30 Handheld Computer Ready to Work indicator blue Good Read ee Ze AN Battery light a N User defined V one 5 lights o LU ZX L CK30 Status Lights The Battery light and the battery screen icons work with each other to alert you to the status of your battery If the Battery light comes on check the taskbar to see which battery icon appears on it Use the CK30 Screen
29. Use the Configuration Utility to set all parameters System Main Menu fi n Utility Programs 4 Setup Assistant 5 Diagnostics 6 Set Main Menu Password Select Enter 10 56 AM Exit Esc Use Configuration Commands Send commands through the network to your CK30s l a a L N N Ethernet Q or Wireless 3 Network Scan Bar Codes Scan bar codes to configure basic CK30 and data collection Fel parameters CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Configuring the CK30 With the Setup Assistant When first setting up the CK30 use the Setup Assistant to set or enable basic network parameters and connect your CK30 to the network The Setup Assistant guides you through setting the following basic network parameters e Date and time e 802 11 radio e WEP security e DHCP server or IP address subnet mask and default router e Device name the ION client Your CK30 configures the security parameters reboots and launches the TE 2000 application When the CK30 connects to its host the Intermec Ready to Work Indicator turns on solid blue Z Note If you are using the CK30 in an EasyADC system enable To set other parameters use the Configuration Utility or another configuration method The Setup Assistant runs on the CK30 the first time you turn on the computer Setup Assistant The Setup Assistant will help you quick
30. Using SmartSystems Console 86 You can use the SmartSystems Console to drag and drop Intermec applications onto your CK30s The CK30 ships with the SmartSystems Client loaded on it The console is part of SmartSystems Foundation and is available from the Intermec web site To download SmartSystems Foundation go to www intermec com smartsystems CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications To use SmartSystems Console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop 2 From the SmartSystems Console drag and drop the application onto each CK30 discovered in your network For more information on using the SmartSystems Console see the online help Launching Your Application Automatically To launch your application automatically on the CK30 every time you perform a warm or cold boot make sure your CAB file places a shortcut to your application in the Windows StartUp folder Customizing How Applications Load on the CK30 If you have several processes that you need to have run ina specific order as the CK30 turns on you can use the AutoRun system to customize the way applications load For compatibility with other Intermec computers you can place a copy of AutoRun exe in the same folder as your AutoRun dat file but it is not required To create and install the AutoRun dat file on your CK30 1 On the CK30 cre
31. Volume configuration command to adjust the beep volume of the CK30 Scan this bar code label to set the volume to the lowest quietest level Beeper Volume Low BV1 When you scan bar code configuration commands the CK30 emits a series of beeps unless the volume is turned off There are two beep sequences e One high beep means you scanned a valid configuration command e Three low beeps means you scanned an invalid configuration command CK30 Handheld Computer User s Manual 39 Chapter 2 Configuring the CK30 Configuring the CK30 Through the Network 40 You can change the configuration parameters of the CK30 by sending commands through a host computer or through the network If you are using a network you can configure one or more CK30s at a time You can remotely configure the wireless or Ethernet CK30 by sending a command from an application on the host computer You cannot set all parameters through the network You can only set those commands that have a syntax in the Intermec Computer Command Reference Manual Note You can continue running an application on the CK30 while configuring it from the host Configuring the CK30 in a UDP Plus Network You can use the host computer to configure a CK30 in your wireless or Ethernet network To send and receive configuration data or files you need to write a host application that can communicate with the Intermec Application Server For help see the ap
32. WPA2 802 1x security 56 WPA2 PSK security 58 WPA 802 1x security 56 WPA PSK security 58 802 1x 61 WEP 65 selecting a profile 55 G Good Read light described 20 illustrated 20 troubleshooting 126 green key using 12 gun See CK30 H handle AH1 accessory 136 handstrap AL2 accessory 137 Hardware Configuration Table diagnostics screen 109 Diagnostics menu 104 scan code remapping 161 hidden characters typing 138 holster and belt AL1 accessory 137 host computer not receiving data troubleshooting 124 humidity specifications 132 iBrowse described 4 opening 75 icons battery status 8 understanding macro 164 understanding screen 16 IE Browser opening 75 programming function keys to go toa URL 78 programming function keys to use web based application settings 77 programming tips 79 setting a start page 77 176 setting URLs for function keys 78 shortcut keys 75 using Windows default function keys 77 imager 1D linear reading distances 134 2D area reading distances 135 default configuration 146 scanning with 1D linear 23 scanning with 2D area 24 Import Root Certificate application using to load certificates 68 User Certificate application using to load certificates 68 inserting SD card 29 Installed Fonts diagnostics screen 110 installing ActiveSync 82 applications 80 using SmartSystems Console 86 using the FTP server 85 using the SD card 8
33. _ CK30s in a TCP IP Direct Connect Network To use wireless communications in a TCP IP network 1 Configure these network parameters on each CK30 in the network e Network Name SSID e IP Settings if not using DHCP 2 Make sure that your CK30 is talking to the network and that the network can see your CK30 3 Configure security For help see Configuring Security on page 53 CK30 Handheld Computer User s Manual 47 Chapter 2 Configuring the CK30 The easiest way to configure the network parameters on the CK30 is to use the Configuration Utility For help see Configuring the CK30 With the Configuration Utility on page 34 Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network the CK30 communicates with a host computer through the Intermec Application Server Host lt pa UDP Plus warns i Sa ai Ethernet ll S E Intermec Application Server Access point LAGAO r Dag p SS er _ _ _ CK30s in a UDP Plus Network _ 48 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 The Intermec Application Server translate UDP Plus packets on the wireless network into TCP IP packets on the wired network and vice versa The access point acts as a bridge to allow communications between the wired network and the wireless network To use wireless communications in a UDP Plus network 1 Co
34. and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose Open and then press Enter For Encryption choose WEP and then press Enter CK30 Handheld Computer User s Manual 65 Chapter 2 Configuring the CK30 66 7 8 10 For 8021x choose None and then press Enter Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs For Transmit key choose the key you want to use for transmitting data Exit the Configuration Utility Configuring Static WEP Security With Microsoft Security 1 w xn A WU A Make sure you have configured the communications and radio parameters on your CK30 Press G and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile For Network Authentication choose Open For Data Encryption choose WEP For Network Key Setting choose Enter Key and Index For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte
35. contains HKEY_LOCAL_ MACTNE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 08 00 0d 00 06 00 06 00 00 00 KeyMacro0xd08 hex 08 00 00 00 00 00 00 00 08 0 00 00 7a 00 00 00 10 00 00 00 19 00 00 00 10 0 00 00 01 00 00 00 18 00 00 00 19 00 00 00 18 0 00 00 6e 00 00 00 And the other reg contains HKEY_LOCAL_ MACINE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 0d 00 05 00 06 00 06 00 00 00 KeyMacro0x50d hex 0a 00 00 00 00 00 00 00 0a 0 00 00 a0 00 00 00 11 00 00 00 19 00 00 00 11 0 00 00 6c 00 00 00 19 00 00 00 19 00 00 00 19 0 00 00 6b 00 00 00 Your combined reg file should look like this ScancodeFilterArray hex 08 00 0d 00 06 00 06 00 00 00 0d 00 05 00 06 00 06 00 00 00 KeyMacro0xd08 hex 08 00 00 00 00 00 00 00 08 0 00 00 7a 00 00 00 10 00 00 00 19 00 00 00 10 0 00 00 01 00 00 00 18 00 00 00 19 00 00 00 18 0 00 00 6e 00 00 00 KeyMacro0x50d hex 0a 00 00 00 00 00 00 00 0a f 0 00 00 a0 00 00 00 11 00 00 00 19 00 00 00 11 0 00 00 6c 00 00 00 19 00 00 00 19 00 00 00 19 0 00 00 6b 00 00 00 CK30 Handheld Computer User s Manual 169 Appendix C Reprogrammable Keypad 170 CK30 Handheld Computer User s Manual Index CK30 Handheld Computer User s Manual 171 Index Symbols and Numbers a key See green key key See orange key Yo key modifying f
36. converts the 26 pin serial port on the CK31 into a DB9 9 pin male serial connector that you can connect to a decoded scanner Undecoded Serial Adapter P N 075509 The undecoded serial adapter converts the 26 pin serial port on the CK31 into a DB9 9 pin male serial connector that you can connect to an undecoded scanner CK30 Handheld Computer User s Manual 137 Appendix A Specifications Typing Characters Not Printed on the Keypad 138 All of the keypads use hidden key sequences to access characters not printed on the keypad overlay Use the following tables to understand how to access these hidden characters on the different keypads Typing Hidden Characters on the Standard Keypads Press This Key Sequence on One of the Keypads To Type 42 Key 52 Key Not hidden a and then 6 a and then F9 a and then G Not hidden Cm and then I k a and then F6 a and then K a and then F7 and then L a and then F11 a and then N a and then F12 a and then O a and then F3 a and then P a and then F4 a and then Q a and then F8 a and then R Not hidden and then S a and then F10 a and then T Y and then Alpha Not hidden a and then Right Enter Not hidden CK30 Handheld Computer User s Manual Appendix A Specifications Typing Hidden Characters on the International Keypads To Type Press This Key Sequence on One of the Keypads 42 Key Not hidden D and then lt D and then w D and
37. emulation see the TE 2000 Terminal Emulation Programmer s Guide PIN 977 055 008 The 42 Key Large Numeric and Function Keypad K J S LF sig Scan a button mlO o oati 7 One 9 J 4 5 Fed D 2 3 a a aD T TD TD T E TD TD TD iGo FD TE Power key 42 Key Large Numeric and Function Keypad This keypad is designed for applications that enter mainly numeric data 0 9 and that need dedicated function keys F1 F 12 This keypad also lets you enter the entire alphabet and special characters by pressing color coded key sequences CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer The 50 Key Full Alphanumeric Keypad Ww J 8 gt Backlight Power 4 key es O S C9 A Se Esc key ODO OD O cs D D A KD Green 7 CAPS Del ke Gi CO WM o amp F7 fi F9 Oran ge amp 7 8 9 Func E key F4 F5 F6 Space 4 5 A 6 Bksp xamazm 50 Key Full Alphanumeric Keypad This keypad is designed for applications that enter mainly numeric data 0 9 and that may need to enter the entire alphabet The keypad also provides shifted function keys F1 F9 and special characters symbols and functions by pressing color coded key sequences was designed to work with the required
38. files to the CK30 This option is useful when you need to send files to a large number of CK30s CK30 Handheld Computer User s Manual 85 Chapter 3 Developing and Installing Applications If you want to disable the FTP server use a CAB file or another method to modify the registry key HKEY_ LOCAL MACHINE COMM FTPD You need to set the value IsEnabled a REG_DWORD to zero 0 If you set the value to zero the Web server will not accept connections from the network even from the local host Installing Applications Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to install applications on all of your wireless CK30s The CK30 ships with the Avalanche Enabler already loaded on it Each time the Avalanche Enabler is activated typically on a warm boot the CK30 attempts to connect to the Avalanche Agent When the CK30 connects to the agent the Agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update To use Avalanche to remotely manage the CK30 1 Install software packages and updates for the CK30 using the Avalanche Administrative Console 2 Schedule the CK30 updates or manually initiate an update using the Avalanche Administrative Console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink web site at www wavelink com Installing Applications
39. in a URL to access a non work related web site For help using iBrowse see the Browse User s Guide P N 961 055 015 For help using IE Browser see Developing a Web Based Application on page 75 This revision of the user s manual supports these new features of operating system build 3 00 xx xxxx or higher and Intermec Value Add IVA build 4 01 xx xxxx or higher e The CK30 now ships with the SmartSystems client that enables you to use SmartSystems Console to configure install applications and upgrade your CK30s For more information see Configuring the CK30 With SmartSystems Console on page 38 Installing Applications Using SmartSystems Console on page 86 or Upgrading Your CK30 Using SmartSystems Console on page 101 e Funk is the new default for security For help see Configuring Security on page 53 With the addition of CCX v2 0 compliance the CK30 now supports WPA2 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer e New diagnostics for CPU and RAM monitoring For more information see chapter 5 Running Diagnostics Using the Battery The CK30 uses a model AB1G P N 318 020 XXX lithium ion battery as its main power source You must fully charge the main battery before you can use the CK30 When you change the battery a backup battery maintains your status memory and real time clock for at least 10 minutes If the Battery light blin
40. in the future simply place a CK30 in the AD1 communications dock connect the CK30 serially to your PC or turn on the CK30 CK30 Handheld Computer User s Manual 83 Chapter 3 Developing and Installing Applications Using ActiveSync to Copy Files and Install Applications You can use ActiveSync to copy files to the CK30 and to install applications Use the following procedures to learn how to copy files and install applications on the CK30 using ActiveSync To install an application on the CK30 using ActiveSync 1 Connect the CK30 to your PC using ActiveSync For help see the previous section Installing ActiveSync and Establishing a Partnership N In the Microsoft ActiveSync screen click Explore Windows Explorer opens the Mobile Device window of your CK30 Mobile pevice ioi xi File Edit view Favorites Tools Help Ea Back ey Search G4 Folders amp fs O amp K A Ez Address E Mobile Device gt Go e My Documents Network Mobile Device Select an item to view its description i La La profiles Program Files Recycled G bee LH SDMMC Disk Temp Windows Control Panel 10 objects ie Mobile Device 3 In Windows Explorer on your PC browse to the file that you want to copy to your CK30 4 Right click the file and click Copy 5 Place the cursor in the SDMMC Disk or CK_FFS Factory Defaults recommended folder of your CK30 right click and click
41. lighting conditions To scan a bar code label with the laser scanner or 1D linear imager 1 Press Yo to turn on the CK30 2 Point the scanner window at the bar code label and hold the computer at a slight angle six to ten inches from the label Note If you have an advanced long range scanner you may need to hold the computer further away from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across all bars in the bar code label Good Read light green Scan button Scanning Using the integrated laser scanner or 1D linear imager to scan a bar code label CK30 Handheld Computer User s Manual 23 Chapter 1 Using the CK30 Handheld Computer When the CK30 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 4 Release the Scan button Scanning With the 2D Area Imager The CK30C may have the 2D area imager option instead of the 1D linear imager or laser scanner The 2D imager provides the ability to scan 2D bar code symbologies and supports omni directional 360 scanning Omni directional scanning means that you can position the CK30 in any orientation to scan a bar code label Using the 2D area imager is very similar to taking a picture with a digital camera To scan a bar code label with the 2D area imager 1 Press Yo to turn on the CK30 2 Point the scanner window at the bar code lab
42. locations on the CK30 The RAM based file store anywhere in the root directory The Flash File System the CK_FFS folder e On the SD card SDMMC folder CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Unless your application and additional data files are very large you can place them in the RAM of the unit They will automatically be backed up to the Flash File System CK_FFS Persistent Copy folder These files will be preserved through a cold boot or a complete battery drain and accompanying cold boot However Intermec recommends that you place your applications files in the CK_FFS or SDMMC Disk folder If you have an SD card inserted in your CK30 it appears as the SDMMC Disk folder This folder is the recommended location for placing your application install files There are several ways you can install files and applications on the CK30 e ActiveSync e SD Card e FTP Server e Wavelink Avalanche e SmartSystems Console The following sections explain how to use each one of these processes to install your application on the CK30 Installing Applications Using ActiveSync You can use ActiveSync to establish a connection between your PC and the CK30 ActiveSync allows you to transfer files synchronize files perform remote debugging and other device management activities ActiveSync is a free application available from the Microsoft web site To establish a partn
43. network Use the Terminal Message Format TMF protocol to send and receive transactions between the host application and the CK30 To set up the host computer e Verify that you can communicate with the CK30 To set up the application e Prepare and write a host application that can communicate with the CK30 Send message transactions to and receive transactions from the CK30 on the network port using this format where TMF field is a 2 byte field containing one of these values CG Configuration Get request sent from the host application Cg Configuration Get response sent from the CK30 to the host CS Configuration Set request sent from the host application Cs Configuration Set response sent from the CK30 to the host commands are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the CK30 To save configuration changes in flash memory send the reader command 1 as the last command CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 For a list of all commands see the Intermec Computer Command Reference Manual Example In the host application you want to get the current values of two configuration commands from the CK30 Send this transaction from the host application CGS NABV do not need a transaction header for a host application in a Z Note The transaction header is not shown in this example You TCP
44. point that you are trying to communicate with The default network name is INTERMEC e The 802 1x security network may not be active Make sure that the server software is properly loaded and configured on the server PC For help see the documentation that shipped with your server software e The CK30 may not be communicating with the access point that you want it to communicate with Make sure that the network name on the CK30 is the same as the network name of the access point that you are trying to communicate with The default network name is INTERMEC e The access point that you are trying to communicate with may not be communicating with the server Make sure your access point is turned on properly configured and has 802 1x security enabled e Make sure your authentication server is active and that it can communicate with your access point You can use the PING utility to determine communications Go to Diagnostics gt System Diagnostics gt Ping Utility Make sure that you are using the correct static WEP key Sometimes you can see the strong signal strength and security enabled icon even though you have the WEP key set incorrectly CK30 Handheld Computer User s Manual 123 Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Configuring Security continued Problem Solution The CK30 indicates that it is not Make sure that authenticated e The User Name and Password
45. the host computer is not the connection between the Intermec Application receiving any data from the CK30 Server and the host computer Check with your network administrator or see the user s manual for the Intermec Application Server In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with your network administrator or use your access point user s manual 124 CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems With Wireless Connectivity continued Problem The CK30 is connected to the Intermec Application Server or host computer and you move to a new site to collect data The network connection icon was visible but now the no network connection icon A is visible The no network connection icon F appears on the taskbar The CK30 is not communicating with the access point The network connection icon is in the taskbar but you cannot establish a terminal emulation session with the host computer Solution You may have gone out of range of an access point Try moving closer to an access point or to a different location to re establish communications Once you are in range again the network connection icon appears again Any data you collected while out of range is transmitted over the network e The CK30 is not connected to the access point Make sure the access point is turned on and ope
46. the last row of a two dimensional bar code You entered or scanned an invalid command You pressed a key You can change the beeper volume for your needs and environment You can set the beeper volume to off low quiet medium high loud and very high very loud default If necessary you can also change the beep duration and beep frequency for good read low and high beeps Changing the Beeper Volume Method Use the keypad Use the Intermec Configuration menu Use the Beeper Volume command CK30 Handheld Computer User s Manual Procedure Press and then press 34 to increase the volume There are five beep volumes on the CK30 including off When you reach the loudest setting the next setting is off The volume starts with the lowest setting and goes up From the System Main Menu choose Configuration Utility gt Device Settings gt Beeper gt Volume For help see Beeper Volume in the Intermec Computer Command Reference Manual 21 Chapter 1 Using the CK30 Handheld Computer Scanning Bar Codes 22 A Warning Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning Long term exposure to the laser beam can damage your vision Avertissement Ne regardez pas directement la r flexion d un rayon laser ou dans la fen tre du laser lorsque celui ci est en op ration Si vous regardez trop longtemps un rayon laser cela peut
47. upgrade is done downloading to your CK30 your CK30 replaces the operating system and then automatically cold boots Progress messages appear on the CK30 screen The SmartSystems Console will show your CK30 as being offline until the CK30 reboots and reconnects to the system 102 CK30 Handheld Computer User s Manual Running Diagnostics The CK30 provides these diagnostics for troubleshooting Diagnostic Test Page Number Battery Information 105 Bluetooth Console 106 Bootcode Version 107 Contrast Test 107 CPU Monitor 108 Display Test 109 Hardware Configuration Table 109 Installed Fonts 110 Intermec Value Add Information 110 Keypad Test 111 LED Test 111 Memory Information 112 Network Connection Test 112 Network Interface Information 113 Operating System Version 114 Ping Utility 114 Radio Driver Version 115 Radio Information 115 RAM Monitor 116 Read CPU Registers 116 Security Information 117 Sound Test 118 CK30 Handheld Computer User s Manual 103 Chapter 5 Running Diagnostics Using Diagnostics on the CK30 You can access the System Main Menu and select Diagnostics at any time while running an application The Diagnostics menu contains these options e Hardware Diagnostics e Software Diagnostics e System Diagnostics Use the Hardware Diagnostics menu to run tests on the CK30 or view system information For example you can run an LED test to determine if your CK30 lights are working correctly or you can view ho
48. 07 CPU Monitor sisie orei EES K r TES EASE a EE ORNE EENS 108 Display West enea Baste GR eB en ne aces 109 Hardware Configuration Table ececsseseeeesenseseseneseeseeeeseseeeraeneeees 109 Installed Pontss cts s naiestemeerit ar a a dees tater detec 110 Intermec Value Add Information cc cseeeseeesesceeeseteneeeeseeeeseeeerseneees 110 Keypad Pest ieou E a R EE EA 111 LED Tee E R TOE E EETA 111 Memory Information aao enas Keni SAE ANRE 112 Network Connection Test stssctsssscasssensessescesdegsvascattbousctssseascieeeta cass caies 112 Network Interface Information cceeeseseseseeeeeeseneeeeseeseesseseeesseneeeeae 113 Operating System Versions siic cisscusdesssseosseiesvestists dessa isevevnesvhsonssdsavensensees 114 Ping Uly nsii tives A e E E teenies 114 Radio Driver Versl ienanuninn cinien uan ar a a 115 Radio Informatio i seteciiessselcdesaceseesseshteaatess sevsvedysetoseusons Eo KEEA TREER 115 RAM MOn Otea e A i dirt ade eae A eet hee 116 Read GPU Registers acun nre E a 116 Security Informa i sanoi ni erie e aE E OAE 117 STONO Ta Ye RI O AEA E EE EAE E S 118 6 Troubleshooting and Maintaining the CK30 119 Troubleshooting the CK3 Optinen t aies aaae i 120 Calling Product S pports isena n o aas 120 Problems and Solittions sssini i naeia ann 121 Problems While Operating the CK30 s sssssesesssssesessseisrssrsesesrsrsrssrsrseesese 121 Problems While Configuring Security s ssesesesss
49. 073529 The Intermec Computer Command Reference Manual is available from the Intermec web site or from the CD that ships on the inside front cover of this user s manual Attaching a Tethered Scanner You can use a tethered scanner with the CK30 if you ordered it with a 10 pin tethered scanner port in place of the integrated scanner The following devices are currently supported by the CK30 Supported Device Required Cable 1550C 068419 001 1551E 3 606034 02 1553 3 606034 02 128X wand 069444 002 ASCII 3 606034 02 CK30 Handheld Computer User s Manual 25 Chapter 1 Using the CK30 Handheld Computer Supported 1550C01 series scanners include 1550C0100 1550C0102 1550C0104 and 1550C0105 To attach a tethered scanner 1 Locate and remove the scanner port cover Scanner i Ca 2 Insert the scanner 10 pin connector until it locks in place ay Scanner port ras Ba gt To scanner 3 Configure the Scanner Model command and select the tethered device connected to the CK30 There are several ways to configure the scanner model e Use the Configuration Utility From the System Main Menu choose Configuration Utility gt Scanners Symbologies gt CK30 Tethered Scanner gt Scanner Model e Use one of the configuration methods discussed in How to Configure the CK30 Parameters on page 32 26 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer 4 Modify any scan
50. 2 Configuring the CK30 When using the Configuration Utility you may not see a parameter until you enable or disable a value for another key field For example you will not see IP Settings unless you disable DHCP You may also not see a parameter if your computer does not support a particular feature Use the following diagram to find the commands you need to use to configure your CK30s These screens do not represent the exact information you will see on your CK30 They have been modified to show you how the information is structured 1 Data Collection 2 Communications 3 Device Settings 4 SmartSystems Information 5 ION Configuration 6 Restore Defaults Exit Esc Select Enter 8 09 PM Data Collection Device Settings 1 Internal Scanner ame 1 Date and Time 2 Dock Tethered Scanner lt WindowsCE gt 2 Beeper 3 Virtual Wedge 2 802 11 Radio 3 Display 3 VPN 4 Keypad 4 Bluetooth 5 Power Management 5 PSK Settings 6 File Backup 6 UDP Plus 7 IE Browser 8 More Exit Esc Select Enter Exit Esc Select Enter Exit Esc Select Enter 8 18 PM 8 23 PM 8 50 PM Internal Scanner Date and Time 2 Symbologies 3 Symbology Options 4 Scanner Settings 5 Imager Settings 802 11 Radio ce lt Funk Security gt 2 Funk Security 3 IP Settings 4 Certificates 5 Radio Measurement 1 Date lt Sunday March 29 2015 gt 2 Time lt 8 52 34 PM gt 3 Se
51. 30 Configuring Bluetooth Radio Communications You can send and receive information to printers wirelessly using the Bluetooth module by Socket Communications The Bluetooth technology uses short range radio links and allows for communications over a 5 meter 16 4 ft range To configure the CK30 for wireless printing 1 Go to Configuration Utility gt Communications gt Bluetooth The Bluetooth menu appears Bluetooth lt On gt 2 Discoverable lt Disable gt 3 Connectable lt Disable gt 3 More Exit Esc Select Enter 12 16 PM 2 Set these Bluetooth parameters Parameter Setting Power On Discoverable Enable Connectable Enable 3 Save your changes and exit the Configuration Utility 4 From File Manager go to Program Files gt Intermec gt Network gt Bluetooth 5 Select wp_quickset_l exe The Run dialog box appears 6 Select Run and press Enter to start the Bluetooth device discovery A list of discovered devices appears in the Devices dialog box CK30 Handheld Computer User s Manual 51 Chapter 2 Configuring the CK30 52 PK80 4323677 0002c70t 12 04 PM 7 Select the device you want to use from the list and press Enter You are now ready to send information to the selected device If devices are discovered but your device is not displayed in the box make sure your device and radio are turned on and try device discovery again Use this table to understand the com
52. 5 with Avalanche 86 battery 7 Intermec Computer Command Reference Manual xiii Developer Library IDL 74 80 Ready toWork Indicator illustrated 20 description 20 SDK 74 Settings opening on the CK31 121 Value Add IVA build version supported 4 international keypads typing hidden characters 139 using 8 ION configuration default settings 149 menu option 36 IPSec described 70 IVA build version supported 4 Versions diagnostics screen 110 CK30 Handheld Computer User s Manual K keypad 42 key illustration 9 50 key illustration 10 52 key illustration 11 disabling or modifying key functions 14 international 8 keys changing the functionality 152 locating the changes registry files 163 locating the keypad macro registry files 168 macro utility enabling 165 macro recording 165 macros creating 152 164 options 133 programming any key to work as a function key 157 programming to launch an application 159 remapping keys 161 removing all reprogramming 162 removing macros 167 reprogramming 152 reprogramming for Unicode characters 153 reprogramming for Virtual Keys 155 terminal emulation 9 Test diagnostic screen 111 typing hidden characters 138 using color coded keys 12 L L2TP described 70 laser scanner advanced long range parameters 134 scanning bar codes 23 standard range parameters 133 launching applications automatically 87 from a key or
53. 7 166 before you activate the macro For example if you want to press Shift to activate the macro key you select Shift You do not need to select a modifier or function key Press Enter The select timing dialog box appears Key Up Delay Timed Manual msec Select Timed or Manual for Key Down Delay and Key Up Delay If you select Timed the key response delay matches the timing of the key press If you select Manual you need to enter the time for the delay Press Enter The macro entry dialog box appears Macro Sequence Entry Yes Use PWord No Use Shell Cancel to Exit Yes No CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 8 Select Yes to launch Pocket Word if you want to enter data for the macro Select No to use the Shell for recording your macro 9 Either enter data in Pocket Word or perform a process in the Shell 10 Press Ctl Alt Shift to stop recording the macro The reprogram key dialog box appears Reprogram Key Macro Sequence Complete Yes to Accept No to Quit Cancel to Retry 11 Select Yes to accept your macro A dialog box appears asking if you want to commit your macro to permanent storage 12 Select Yes or No and press Enter Removing All or One Keypad Macro You can remove all macros or pick a specific macro to remove To remove all macros 1 Press Ctl Alt Shift The Remove all keypad macro
54. 7 using Import Root Certificate and User Certificate applications to load 68 changing your password 97 characters not printed on keypad typing 138 charging dock 4 bay battery 136 charging times battery 6 CK_FFS folder using to store applications 81 CK30 Command Reference Manual described xiii default configuration settings 144 description 2 model features 3 troubleshooting guide to 119 cleaning scanner window 130 screen 130 click and drag with mouse pointer 18 closing an application 95 cold boot 129 configuring Yo key to perform 15 preserving files through 98 color coded keys using 12 Command Line using to run an application 92 Command Reference Manual Intermec Computer described xiii communications configuration menu option 36 default configuration 146 communications dock AD1 accessory 136 AD2 accessory 136 configuration default settings 144 configuration commands bar codes scanning to configure 39 definitions See Intermec Computer Command Reference Manual sending through the network 40 troubleshooting 121 174 configuration number finding 120 finding with Hardware Configuration Table diagnostic 109 locating on the configuration label 2 Configuration Utility exiting 38 menu options described 36 menu structure illustrated 35 navigating within 36 opening 34 configuring 802 11b g radio communications 46 802 1x security 61 troubleshooting 122 24 Bluetooth wirele
55. Developing a New Application for the CK30 oo ieecseeeeseeesereeeeseeeeeeees 74 Developing a Web Based Application ceisessesseeesereseeseteeeeseesseseneeeeses 75 Converting a Trakker Antares Application to a CK30 Application 79 vi CK30 Handheld Computer User s Manual Contents Installing Applications on the CK30 wo ceesseseeeesenseeeseeeeeeseseeseseeesseseeesseseeesaeaseees 80 Installing Applications Using ActiveSync cccseseessereseeseneeesseneeerseeeeeeaes 81 Installing Applications Using Your SD Card eecesesesesseeeseneeeeseeeeeeses 85 Installing Applications Using the FTP Server cecseseeseeesereserseeeeeeses 85 Installing Applications Using Wavelink Avalanche ccceeseeeteeeeeneeees 86 Installing Applications Using SmartSystems Console cseeseseeseeeeeeees 86 Launching Your Application Automatically oo cess eeesseseeeeeseseeeeeeseeeseseseeaeaees 87 Customizing How Applications Load on the CK30 wo eceeessesesereeeeseseeeseneeetsesees 87 4 Managing the CK30 oionioiocccccccccccccsssseeeseesssssssssssssssssssssssssnnnnsenseeseneeeeeee 89 Accessing the System Main Menu ccceceesseesssscescsseseeeeseeseeesesseescsesaeeaesevaeeaeees 90 Managing Files on the CK30 oo arniran ENAA 91 Running an Application From File Managet cecssssseseeeeeneseeseeeeeeaes 91 Deleting a File With File Manager cc csceseseesesseeeseeeeeseeeesseneserseneeees 92 Copying a File With File Manager cesses sseseeeeser
56. Enter You return to the Communications menu Exit the Configuration Utility To enable WPA PSK With Microsoft Security 1 w N w a Make sure you have configured the communications and radio parameters on your CK30 Press G and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP For Pre Shared Key enter a pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After you enter a passphrase the CK30 internally converts it to a pre shared key This value must match the passphrase on the authenticator Exit the Configuration Utility CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Configuring 802 1x Security 802 1x security provides centralized user authentication using an authentication server authenticators access points and supplicants These components communicate using an EAP authentication type such as TLS Transport Layer Security or PEAP Protected Extensible Authentication Protocol 802 1x security provides data encryption using dynamic WEP key management To use 802
57. ID To open the Memory Info diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Memory Info Sample Screen Total RAM 64 MBytes Flash 64 MBytes Flash Part ID 8803 O5 RAM 32657408 Bytes Used 12300288 Free 20357120 ObjStore 32575488 Bytes Used 909352 Free 31666136 Network Connection Test 112 Use the Net Connect Test to test the network interface connection if you are using DHCP The Net Connect Test searches for a DHCP server first When the test finds a server press Enter to send the Ping command If you do not have DHCP enabled you need to enter the IP address of the host to ping and then press Enter If you have DNS enabled you can either enter the name of the host or an IP address The test sends the ping command four times and displays the results For help troubleshooting your network connection see Problems With Wireless Connectivity on page 124 CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics To open the Net Connect Test diagnostic Go to Diagnostics gt System Diagnostics gt Net Connect Test Sample Screen Ping Dhcp Server 127 0 0 1 localhost 1 Replied in 2 Replied in 3 Replied in 4 Replied in Exit Esc Ping Enter Network Interface Information Use the Net Interface Information diagnostic screen to view the DHCP server IP address the CK30 device address and the MAC address To open the Net Interface Info diagnostic
58. Paste 84 CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications The file has now been copied to the CK30 and you can see it using the CK30 File Manager 6 Navigate to your application file and run it After your application is installed you can run it from the Programs menu in the System Main Menu Installing Applications Using Your SD Card If you have an SD card for your CK30 this is the best place for you to install applications To install applications using the SD card 1 Ifyou are using an SD card reader remove the SD card from the CK30 and place it in the reader For help see Using the SD Card on page 29 N Copy your application file to the SD card If you are using ActiveSync an FTP server or Wavelink Avalanche to copy the files to the SD card place the application in the SDMMC Disk folder on the CK30 3 Ifyou are using an SD card reader insert the SD card back into the CK30 4 Navigate to the SDMMC Disk folder and run your application After your application is installed you can run it from the Programs menu in the System Main Menu Installing Applications Using the FTP Server The CK30 has a built in FTP server that connects to a network through the 802 11b g radio or Ethernet You can use the server to transfer your application file to the CK30 Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your
59. RL you want to correspond to the F1 key and press Enter w N 4 Optional If you want to restrict access to the URL select F1 Access to bring up the F1 Access dialog box w Optional In the F1 Access dialog box select Restricted Access and press Enter a Complete Steps 1 through 5 as many times as necessary to program all of the function keys you need Programming the Function Keys to Go to a URL If you want your function keys to open URLs when you press them you need to program JE Browser to recognize that it should open a URL when you select a function key To program function keys to go to a URL 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Use F1 F5 as URL Key 2 In the Use F1 F5 as URL Keys dialog box select URL Shortcuts and press Enter CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 3 From the IE Browser menu select Pass Function Keys to Browser 4 In the Pass Function Keys to Browser dialog box select Function Keys to URLs and press Enter 5 Set the URLs for the function keys you want to use For help see the previous procedure on how to set the URLs Programming IE Browser Applications for the CK30 Screen Since the CK30 screen is small you may want to use a few of the programming tips in this table to more efficiently use your screen space To Do This Use These Attributes in Your Tags Remove scroll b
60. Read CPU Registers diagnostic reads every register in the x scale processor chip and displays the values To open the Read CPU Registers diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Read CPU Registers 116 CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics Sample Screen Read Registers General Purpose I O GPLRO 0x092C151F GPLR1 OxFF43EFBE GPLR2 O0x00COE003 GPDRO O0xC3E348C0 GPDR1 O0xFCBEABC2 GPDR2 0x0001FFFF GRERO 0x00080020 Exit Esc Scroll Dwn Up Security Information Use the Security Information diagnostic to troubleshoot security authentication The Security Information diagnostic displays security events as they occur on the CK30 This diagnostic works with both Microsoft and Funk security choices To open the Security Info diagnostic e Go to Diagnostics gt System Diagnostics gt Security Info Sample Screen Authentication Info OK CK30 Handheld Computer User s Manual 117 Chapter 5 Running Diagnostics Sound Test 118 Use the Sound Test to make sure the entire beeper volume range and beep frequency range are available and working correctly The Sound Test can also help you choose a beeper volume and frequency that you can hear in your working environment When you select the test the CK30 sounds a series of beeps from the default beep through the entire range of quiet to loud beeps After it sounds the beeper volume it cycles through the bee
61. To switch between applications 1 Select the application you want to switch to 2 Select Switch To and press Enter The application you selected now appears on the screen Viewing the Properties of an Application You can use the Task Manager to view two important properties of an application the process ID and the file path to the application To view the properties of an application 1 Select the application you want to view 2 Select Properties and press Enter The Task Properties dialog box appears Task Properties Process ID 43a9936E Module File Path f windows SetupAssistant e OK Enter 3 Press Enter to close the Task Properties dialog box Setting or Changing the System Main Menu Password 96 When you initially start the CK30 there is no password to protect access to the System Main Menu Anyone can view and use powerful tools such as the Configuration Utility File Manager and Diagnostics You may want to set a password to restrict access to the System Main Menu CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 Setting a password does not restrict access to the Task Manager However if you have set a password users who have not logged in will not be able to close an application or view the properties of an application To set a password 1 Press and then D The System Main Menu appears 2 From the System Main Menu select Main Menu Password The Set Menu
62. a collection applications for use on the CK30 For help see any HTML source book The CK30 ships with iBrowse or IE Browser CK30C only To open iBrowse or IE Browser 1 Press and then D The System Main Menu appears 2 Select Programs The Programs menu appears 3 Select either iBrowse or IE Browser If you selected IE Browser the default browser window appears For help using IE Browser press F1 For help using iBrowse see the Browse Users Guide P N 961 055 015 Note iBrowse does not support the use of tethered scanners with the CK30 CK30 Handheld Computer User s Manual 75 Chapter 3 Developing and Installing Applications Using the IE Browser Application IE Browser is an IE 6 0 compatible web interface that allows you to run web based applications on the CK30 IE Browser provides the ability to customize the way function keys work You can use default Windows functions allow your application to control the functions or program the function keys to go to a URL To increase the amount of usable screen real estate elements of a typical browser such as the address bar and scroll bars have been removed Use this table to understand what keys to press to perform basic functions in IE Browser To use the IE Browser shortcut keys 1 Set Use F1 F5 as URL keys to Default Windows 2 Set Pass Function Keys to Browser to Function Keys to URLs IE Browser Shortcuts You Want to Press These Keys Acce
63. acks promptly Keep away from children Contact your local Intermec sales representative for replacement batteries Several factors determine the life of your battery such as extreme temperatures input devices and your usage For example if you use a tethered scanner every day you will need to replace your battery more often than someone who uses an internal scanner Charging and Installing the Battery Make sure you fully charge the AB1 battery before you install it in your CK30 To charge the battery e Either insert the battery into the AC1 4 slot battery charger or place the CK30 with battery installed in the AC2 4 Bay Charging Dock AC3 8 Bay Charging Dock AD1 1 Bay Communications Dock or AD2 4 Bay Communications Dock For more information on these accessories see page 135 Use the following table to understand how long it will take to charge your batteries in each of the CK30 charging or communications dock accessories Charging Times for CK30 Batteries CK30 Accessory Charging Time AC1 4 Slot Battery Charger 5 hours AC2 4 Bay Charging Dock 5 hours AC3 8 Slot Charging Dock 5 hours AD1 1 Bay Communications Dock 3 hours AD2 4 Bay Communications Dock 5 hours 6 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer To install the battery e Insert the tabs on the bottom of the charged battery into the CK30 and snap the battery into place AB1 battery Maximizing Battery Life
64. ad Beeps One Beeper Duration Good Read Beep 80 ms Low Beep 100 ms High beep 150 ms Beeper Frequency Good Read Beep 1950 Hz Low Beep 512 Hz High beep 1950 Hz Display Backlight Timeout 15 seconds Max Backlight Level Low Backlight Level High High Backlight Level Low High Backlight Level High Backlight on Good Read Off Display Contrast Depends on display type Screen Rotation Disable 148 CK30 Handheld Computer User s Manual Appendix B Default Settings Default Device Settings Configuration continued Device Settings Default Value Keypad Adjust Beeper Volume Enable Task Manager Alt Tab Enable Configure Boot Functionality Warm boot Auto Shutoff 3 minutes Backup Files Location Flash File System Start Page windows itcbrowserCK30 htm Use F1 F5 as URL Keys URL Shortcuts Pass Function Keys to Browser Function Keys to HTML Set URL s for Function Keys N A Default ION Configuration ION Configuration Default Value Run ION Client Off ION Server 1 ION List File SSCK30 cab CK30 Handheld Computer User s Manual 149 Appendix B Default Settings 150 CK30 Handheld Computer User s Manual Reprogrammable Keypad CK30 Handheld Computer User s Manual 151 Appendix C Reprogrammable Keypad Reprogramming the Keypad You can use the reprogrammable keypad utility of the CK30 to e Change the functionality of keypad keys or key combinations e Create keypad macros Use this table to understand how to naviga
65. ame if you want to increase your level of security 7 Exit the Configuration Utility CK30 Handheld Computer User s Manual 57 Chapter 2 Configuring the CK30 58 To enable WPA PSK or WPA2 PSK with Funk security 1 w N yY OAOA UU 8 Make sure you have configured the communications and radio parameters on your CK30 Make sure you have selected Funk as your security choice Press G and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile For Association choose WPA or WPA2 and press Enter For 802 1x choose None and press Enter For Pre Shared Key enter the pre shared key or the passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you enter a passphrase the CK30 internally converts it to a pre shared key This value must match the passphrase on the authenticator Exit the Configuration Utility Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CK30 with Microsoft security To enable WPA security on your CK30 with Microsoft security 1 Make sure you have configured the communications and radio parameters on your CK30 Press G and then to open the System Main Menu
66. and Installing Applications You need these hardware and software components to use the resource kit e PC with at least 1MB of free disk space running Microsoft Windows 2000 XP e Microsoft eMbedded Visual C version 4 0 with Service Pack 2 e Antares Migration Resource Kit The resource kit is part of the Intermec Developer Library IDL which is available from the Intermec web site at www intermec com idl Installing Applications on the CK30 80 There are several ways you can package applications to install on the CK30 e You can package your application as a cabinet CAB file e Ifyou have a simple application you may only need to deliver the EXE file e You can copy a directory structure that contains the application supporting files DLLs images sound files and data files Intermec recommends using CAB files to install your applications The CK30 uses standard Windows CE CAB files and will install third party CAB files Before the CK30 executes a CAB file it marks the file as read only so that it will not be deleted after installation After the CAB file is extracted the CK30 automatically saves any RAM based changes you have made to the registry or file system so that they will persist through a cold boot This process means that you will not have to reinstall your applications when your battery goes dead or you perform a cold boot You can have your CAB files place your application in any of these memory
67. ar code label again Make sure you scan the entire label To operate the computer quickly and efficiently you should enable only the bar code symbologies that you are going to scan Make sure that You are using the correct cable P N 3 606034 02 Try enabling the scanner port Go to Data Collection gt Dock Tethered Scanner gt Enable Scanner Port Try upgrading the scanner firmware Select ASCII as the scanner model 127 Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes continued Problem The configuration settings in the Configuration Utility do not match the settings on your 1551E or 1553 You receive an error when changing the scanner model with a serial adapter attached Booting the CK30 Solution Try disabling and then enabling the scanner port state to synchronize the CK30 settings with the scanner Try these steps in order 1 Check to make sure the serial adapter is attached to the CK30 2 Disconnect and then reconnect the serial adapter to the CK30 The green Good Read light flashes to indicate that the software is auto detecting the adapter and loading the software 3 Warm boot the CK30 You seldom need to warm or cold boot the CK30 The CK30 uses the configuration currently saved in flash memory during the boot process You need to boot the CK30 when an application is locked up and will not respond when you upgrade the firmware or when y
68. ars lt body scroll no gt lt body gt Remove top and left margins lt body topmargin 0 leftmargin 0 gt lt body gt Use a small font lt basefont face Lucida Console size 1 gt lt font gt Remove spacing between cells in a table lt table class Menultem cellspacing 0 cellpadding 0 gt lt table gt Set the font size for entries in a table lt tbody style font 7pt Lucida Console gt lt tbody gt Tip You can also use this attribute with theader and tfooter tags Create a shorter text edit box that lt input type text name barcode1 tabindex 1 stretches across the screen style font size 6pt width 160px gt Control the order of controls the tab key lt input type text name barcodel tabindex 1 gt jumps to Converting a Trakker Antares Application to a CK30 Application If you have an existing Trakker Antares application that you would like to run on the CK30 you can use the Antares Migration Resource Kit to convert it The Antares Migration Resource Kit is a set of libraries and tools that you use to convert your existing Trakker Antares C applications into C applications for use on the CK30 The CK30 does not support all Trakker Antares PSK functions You may need to rewrite parts of your application when converting it for use on the CK30 See the resource kit for a list of functions that are not supported CK30 Handheld Computer User s Manual 79 Chapter 3 Developing
69. asic Use this section to understand what you need to e Develop a new application for the CK30 e Develop a web based application for the CK30 e Convert a Trakker Antares application to a CK30 application Developing a New Application for the CK30 74 Use the Intermec resource kits to develop new applications to run on the CK30 The Intermec resource kits are libraries of C and NET components grouped by functionality that you can use to create applications for the CK30 The resource kits are part of the Intermec Developer Library IDL which is available as a download from the Intermec web site at www intermec com idl You need these hardware and software components to use the Intermec resource kits e Pentium PC 400 MHz or higher e Windows 2000 Service Pack 2 or later or Windows XP Home Professional or Server e For native C development Microsoft eMbedded Visual C version 4 0 For NET Development and Compact Framework C and VB NET Microsoft Visual Studio NET 2003 e 128MB RAM 196MB recommended e 360MB Hard drive space for minimum installation 720MB for complete e CD ROM drive compatible with multimedia PC specification CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications e VGA or higher resolution monitor Super VGA recommended e Microsoft Mouse or compatible pointing device Developing a Web Based Application You can develop web based dat
70. asily add to your wired or wireless data collection network You can connect your CK30 to your network using e Serial communications e 802 11b g radio communications e Ethernet communications e Bluetooth radio communications Configuring Serial Communications 44 The CK30 has a serial port to transfer data to and receive data from another device via RS 232 communications You can also insert the CK30 into a communications dock to transmit data to and receive data from a host computer or PC using RS 232 communications The serial cable and the communications dock are sold separately For more information on accessories and how to order them see page 135 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 iz T i Ethernet E Serial cable CK30 CK30 in a Serial Network To use serial communications with your CK30 1 Turn off the CK30 2 Connect the CK30 to the serial port of another device You can do this in one of the following ways e Connect the CK30 serial port to the serial port of the other device using the AA1 26 pin to DB9 pin serial cable adapter and a female to female null modem RS 232 cable e Connect the AD1 or AD2 communications dock to the serial port of the other device using a DB9 pin to DB9 pin serial adapter cable Insert the CK30 into the dock 3 Turn on the CK30 CK30 Handheld Computer User s Manual 45 Chapter 2 Configuring the CK30 Configuring 802
71. ate a subfolder called 2577 on the SDMMC Disk or the CK_FFS folder 2 On your PC open Notepad 3 Write commands for AutoRun dat using these supported script commands CK30 Handheld Computer User s Manual 87 Chapter 3 Developing and Installing Applications Script Command Description EXEC Launches a specified program and waits up to 10 minutes for it to complete CALL Processes a specified file of commands and returns When you use the CALL command the execution of the current file pauses while a new file that follows the same set of commands executes Once the new file completes executing AutoRun exe continues processing the current file CHAIN Processes a specified file of commands and does not return This command allows you to call another file that follows the same set of commands and stop processing the current file RUN Loads a specified program and executes it Specifies the show window attribute so the user interface is visible when the application launches LOAD Loads a specified program and executes it Specifies the hide window attribute so the user interface is hidden initially 4 Save this Notepad file as AutoRun dat 5 Copy the AutoRun dat file to the 2577 folder on your CK30 During every boot the system scans for AutoRun dat in the 2577 folder on first the SDMMC Disk and then the CK_FFS folder The CK30 executes the first AutoRun dat file that it finds Here is a sample AutoRun dat fil
72. batermec 1 User s Manual val CK30 Handheld Computer Intermec Technologies Corporation Corporate Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2003 2005 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint INCA under license i gistics Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of
73. ble from the Intermec web site To download SmartSystems Foundation go to www intermec com smartsystems For information on how to use the SmartSystems Console see the online manual available from the Help menu in the console 38 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Configuring the CK30 by Scanning Bar Codes You can change some of the configuration parameters of the CK30 by scanning Code 39 or Code 93 bar code labels containing configuration commands This method is a fast and easy way to change just a few configuration parameters on a single CK30 You can only change some of the configuration parameters by scanning bar codes To configure all of the configuration parameters use the Configuration Utility or send commands through the network to your CK30 You can print and scan the bar code labels from the Intermec Computer Command Reference Manual or you can create your own bar code labels For help see the ntermec Computer Command Reference Manual You can also use Intermec s EasySet software to print configuration labels you can scan to change your configuration settings For more information see the EasySet online help EasySet is available from the Intermec Data Capture web site There are some limitations on using EasySet labels to change symbology configuration settings Please use an alternate method of configuration for setting up symbologies For example you can use the Beeper
74. ch between applications e View the properties of an application Viewing All Applications Currently Running on the CK30 94 If you want to close down an application while you are using a different application or if you want to make sure that you have all applications closed before you close the System Main Menu you can use the Task Manager to view all applications that are currently running on the CK30 To view applications currently running on the CK30 e Press Alt and then Tab CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 The Task Manager dialog box appears with the active application or task selected Task Manager 1 Command Prompt 2 File Manager 3 Configuration Utility Exit Esc Select Enter 3 54 PM Closing an Application You can use the Task Manager to close an application at any time You can close the application you are currently using or another application that is running in the background To close an application 1 Select the application you want to close A list box similar to the following appears Select Enter Cancel Esc 2 Scroll to End Task and press Enter The application closes and you return to the System Main Menu CK30 Handheld Computer User s Manual 95 Chapter 4 Managing the CK30 Switching Between Applications You can use the Task Manager to switch between applications without having to close down your current application
75. d Computer Capitalizing All Characters To type all alphabetic characters as uppercase letters you can enable the Caps Lock feature on the CK30 keypad To enable Caps Lock 1 Press the orange 0 key The icon appears on the taskbar 2 Press one of these keys e On the 52 key keypad press A e On the 42 key and 50 key keypad press Shift The Caps Lock icon 4 appears on the taskbar 3 Type an alphanumeric character The letter appears as an uppercase character on the CK30 screen To disable Caps Lock e Press the same key sequence you used to enable it Using the Alpha Key on the 42 Key Keypad The 42 key keypad provides an Alpha key to allow you to enter alpha characters when necessary To enable the Alpha key 1 On the 42 key keypad press the Alpha key The Alpha icon Ag appears on the taskbar 2 Press a function or numeric key The corresponding orange alpha letter appears on the screen To disable the Alpha key e Press WD or CD CK30 Handheld Computer User s Manual 13 Chapter 1 Using the CK30 Handheld Computer Using the Power Yo Key When you press the Yo key to turn off the CK30 you actually put the CK30 in Suspend mode In Suspend mode the CK30 continues to supply power to all memory but turns off power to most hardware This power saving feature is designed to prolong battery life When you press the Yo key to turn the CK30 back on your computer resumes where it was wh
76. des power to all of the CK30 communication docks and chargers AA1 Serial Adapter The serial adapter is a 26 pin dual row connector to DB 9 connector that connects directly to the bottom of the CK30 AA2 Serial Adapter The AA2 serial adapter converts the CK30 serial connector to a DB 9 serial connector which includes power on pin 9 AB1G Battery P N 318 020 XXX Use the lithium ion battery to provide main power to the computer CK30 Handheld Computer User s Manual 135 Appendix A Specifications 136 AC1 4 Slot Battery Charger P N 852 904 XXX Use the AC1 to charge up to four AB1G batteries at a time The battery charger is designed to sense when a battery is fully charged and not overcharge it ensuring long and consistent battery life AC2 4 Bay Battery Charging Dock P N 852 905 XXX Use the AC2 to charge up to four AB1G batteries without having to remove them from the CK30 You can insert up to four CK30s with batteries installed making it easy to remember to charge your batteries overnight AC3 8 Slot Battery Charging Dock P N 852 906 XXX Use the AC3 to charge up to eight AB1G batteries without having to remove them from the CK30 AD1 Communications Dock P N 225 709 XXX Use the AD1 to charge your AB1G battery and provide power to your CK30 while still having the ability to communicate via a serial Ethernet or USB port AD2 4 Bay Communications Dock P N 225 710 XXX Use the AD2 to hold up to four CK30s
77. difier keys on the CK30 the orange key and the green C key You press and release the first key and then press and release the second key to access the color coded character or function printed above a key Using the Color Coded Keys You Want To Use an orange character or function printed above a key Use a green character or function printed above a key Use a blue character printed on a key 42 key and 50 key keypads only Lock the orange green Ctl Alt or Shift key to stay on Unlock a green orange Ctl Alt or Shift key Press 0 key and then the key with character or function printed above it a key and then the key with character or function printed above it Shift key and then the key D a Ctl Alt or Shift key twice D o Ctl Alt or Shift key once Example Press and then 2 to type the character on the 52 key keypad Press and then J to type the character on the 50 key keypad Press Shift and then 4 to type the character on the 42 key keypad Press S twice and the Ce appears in the taskbar Note There are several hidden characters such as and on each CK30 keypad that require using the color coded keys to access them For more information on accessing these hidden characters refer to Typing Characters Not Printed on the Keypad on page 138 12 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handhel
78. dware was recognized and initialized correctly setting a PIN and establishing an L2CAP connection between two Bluetooth devices For more information on using the Bluetooth Console or BDTC visit the Microsoft web site To open the Bluetooth Console diagnostic e Go to Diagnostics gt System Diagnostics gt Bluetooth Console Sample Screen File Edit Help x gt 106 CK30 Handheld Computer User s Manual Bootcode Version Contrast Test Chapter 5 Running Diagnostics The Bootcode Version diagnostic displays the version of boot code loaded on your CK30 To open the Bootcode Version diagnostic e Go to Diagnostics gt Software Diagnostics gt Bootcode Version Sample Screen Boot Code Version 2 01 00 0535 Primary 3 00 00 0723 Secondary Use the Contrast Test to make sure the different contrast settings are working correctly on your CK30 The test will run through all of the settings and return you to your original setting When you start the contrast test the screen gradually gets darker until it is almost black and then it goes to the lightest setting which is almost white The contrast test should take you through eight different levels of contrast If your CK30 does not step through multiple levels of contrast you may have a problem with your display For help contact your local Intermec representative To open the Contrast Test diagnostic e Go to Diagnostics gt Hardware Diagnostics gt
79. e 19 for more information For help using the Battery Information diagnostic screen see Battery Information on page 105 Using the Keypad Your CK30 has one of the following keypad overlay options e 42 key large numeric and function e 50 key full alphanumeric e 52 key full alphanumeric You can order all versions of the CK30 keypad with an international overlay The international overlay supports English and many Western European languages such as French German Italian Portuguese and Spanish You enter all of the characters and functions printed above the keys just like you would on a standard keypad each CK30 keypad that require using the color coded keys to access them For more information on accessing these hidden characters refer to Typing Characters Not Printed on the Keypad on page 138 Z Note There are several hidden characters such as and on 8 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer The CK30 supports TE 2000 VT 100 220 320 340 and ANSI TE 2000 5250 and TE 2000 3270 When you order the CK30 with a TE 2000 application you must order the corresponding keypad overlay Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VI ANSI keyboard an IBM 5250 keyboard or an IBM 3270 keyboard The terminal emulation keypads also come with the same color coded keys that are on the standard overlay For more help using TE 2000 terminal
80. e operating system on your CK30 The console is part of SmartSystems Foundation Before you can upgrade your computer you need SmartSystems Foundation To download SmartSystems Foundation go to www intermec com smartsystems the device upgrade exe file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language To upgrade a CK30 using SmartSystems Console 1 Install SmartSystems Foundation on your desktop PC and open the console Make sure the console and the CK30s are on the same subnet Make sure your CK30s are either in a communications dock or charging dock or that power management is disabled Download the device upgrade exe file to your desktop PC Double click the exe file on your desktop PC An InstallShield application starts and walks you through the process of extracting the upgrade files in the default location Note Do not change the default location where InstallShield extracts the files SmartSystems Console requires that the files be located in the default directory CK30 Handheld Computer User s Manual 101 Chapter 4 Managing the CK30 6 From within the SmartSystems Console locate the device upgrade you want to install 7 Drag and drop the device upgrade onto each CK30 you want to upgrade SmartSystems Console will tell you that it is installing the upgrade on your CK30 Once the
81. e that runs a dialer application connects to a VPN and establishes a TE 2000 session EXEC Program Files My Dialer Dialer exe 348 2600 EXEC Program Files My VPN Connect exe MyDomain RUN Program Files TE2000 TE2000 exe MyServer 88 CK30 Handheld Computer User s Manual 4 Managing the CK30 Use this chapter to understand how to manage information on the CK30 In this chapter you will find these sections e Accessing the System Main Menu e Managing Files on the CK30 e Managing Applications on the CK30 e Setting or Changing the System Main Menu Password e Backing Up Your Files e Upgrading Your CK30 CK30 Handheld Computer User s Manual 89 Chapter 4 Managing the CK30 Accessing the System Main Menu 90 You need to access the System Main Menu to be able to use most of the tools for managing the CK30 such as File Manager and the Configuration Utility You can set a password to protect access to the System Main Menu For help setting the password see Setting or Changing the System Main Menu Password on page 96 To access the System Main Menu 1 From the CK30 start screen press a and then 2 2 Ifyou have set a password enter it in the System Menu Access screen and press Enter The System Main Menu appears System Main Menu 1 yey on 3 Programs 4 Diagnostics 5 Main Menu Password 6 TE2000 Exit Esc Select Enter 8 09 PM Note If you have set a password to res
82. eSync detects a device on the USB or serial port and prompts you to set up a new partnership 5 In the Set Up a Partnership dialog box click Next 6 In the Select Number of Partnerships dialog box select Yes I want to synchronize with only this computer and then click Next CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications 7 In the Select Synchronization Settings dialog box check the items you want to synchronize and click Next 8 In the Setup Complete dialog box click Finish When the partnership has been established the following screen appears on your PC showing the device name of your CK30 and the Connected status BSI File View Tools Help ojaa a Sync top Details Explore Options WindowsCE Connected Synchronized Information Type Status The Microsoft ActiveSync Screen An ActiveSync icon 9 also appears on the CK30 taskbar indicating that it has established an ActiveSync partnership with your PC try the Get Connected dialog box appears on your PC with the message Your device was not detected Make sure all of your cables are securely connected and click Next on the Get Connected dialog box until your device is detected Z Note If ActiveSync does not establish a partnership on the first Now that the partnership has been established ActiveSync initiates all future connections To connect to your PC using ActiveSync
83. ed service Repair center repair or request an on site repair technician Technical Get technical support on your 2 Support Intermec product Service Inquire about an existing 3 Contract Status contract renew a contract or ask invoicing questions Schedule Site Schedule a site survey or 4 Surveys or request a product or system Installations installation Ordering Talk to sales administration 5 Products place an order or check the status of your order Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact Who Should Read This Document The CK30 Handheld Computer User s Manual provides you with information about the features of the CK30 and how to install operate maintain and troubleshoot the CK30 Before you install and configure the CK30 you should be familiar with your network and general networking terms such as IP address The Intermec Computer Command Reference Manual P N 073529 is included with this manual on a CD or is available as a download from the Intermec web site Please refer to this manual for help configuring your CK30 The reference manual contains information about all of the CK30 commands and contains pages of bar codes that you can print and scan when configuring supported commands CK30 Handheld Computer User s Manual xiii Before You Begin Related Documents The Intermec web site contain
84. edge triggering If you configure the CK30 for level triggering and the Good Read light remains on there may be a problem Press the Scan button or pull the trigger again without scanning a bar code label If the light is still on contact your local Intermec service representative You may not be using an input device that is supported with the CK30 Make sure you are using one of the supported input devices and that you have selected the correct scanner model using the Configuration Utility See page 25 for a list of supported input devices Try setting the Scanner Model command to the specific input device you have attached Check the bar code symbologies you have enabled on the CK30 Enable only the symbologies that you are using The 1551E or 1553 scanner must be using the correct RS 232 settings to allow configuration from the Configuration Utility Try disabling and then enabling the scanner port state CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes continued Problem The scanner will not read the bar code label The scanner does not read the bar code labels quickly or the scanning beam seems to be faint or obscured You scan a valid bar code label to enter data for your application The data decoded by the scan module does not match the data encoded in the bar code label You receive a message reading Scanner Communication Fa
85. ee the versions of Intermec Value Add IVA products on your CK30 To open the IVA Info diagnostic e Go to Diagnostics gt Software Diagnostics gt IVA Info CK30 Handheld Computer User s Manual Keypad Test LED Test Chapter 5 Running Diagnostics Sample Screen FPGA 32 IVA iva_4 01 17 0547 A developer can use the Keypad Test to quickly find the hex value for any key on the keypad You can also test to make sure the keypad is operating correctly To open the Keypad Test diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Keypad Test Sample Screen Keypad Test WM_CHAR wParm 0x0068 IParm 0x402d0001 Char h Exit Esc Use the LED Test to make sure that your LEDs lights are operating correctly The LED Test turns all of the lights on the CK30 on in this sequence Good Read light the user defined lights and then the Intermec Ready to Work Indicator light The lights blink one time each and then they blink five times each CK30 Handheld Computer User s Manual 111 Chapter 5 Running Diagnostics To open the LED Test diagnostic 1 Go to Diagnostics gt Hardware Diagnostics gt LED Test A warning appears telling you that running the LED test disables the blue light until you perform a warm or cold boot 2 Press Enter Memory Information Use the Memory Info diagnostic to see how much RAM and flash memory is available on the CK30 You can also see the Flash Part
86. el and hold the CK30 steady a few inches from the label 3 Press the Scan button on the keypad or pull the trigger on a handle and center the red aiming beam over the bar code label q sei My Uy Scan button Scanning Using the 2D imager to scan a bar code label 24 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer The imager flashes repeatedly while it is trying to read a bar code The aiming beam is smaller when the imager is closer to the bar code and larger when it is further away When the CK30 successfully reads a bar code label you hear a high beep and the green Good Read light turns on briefly 4 Release the Scan button or the trigger If you have problems scanning a bar code with the 2D imager try following some of these tips to improve the performance of your imager e Set Lighting mode to Illum LED Priority e Keep your hand as steady as possible while scanning a label e Make sure that Aimer LED Duration is set to zero e Position the imager as close to the bar code as possible while still being able to capture the entire bar code e Enable only the bar codes that you need to use every day Use Intermec Settings to configure these imager commands For help using Intermec Settings see Configuring the CK30 With SmartSystems Console on page 38 For more information on the commands and their parameters see the Intermec Computer Command Reference Manual P N
87. eld Computer User s Manual Appendix B Default Settings Default Communications Configuration continued 802 11 Radio Settings IP Settings DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Bluetooth Settings Power Class of Device IBT Radio Device Address PSK Settings Protocol Selection Remote Connection Host IP Host Port Controller IP Controller Port Serial Port Baud Rate Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake CK30 Handheld Computer User s Manual Default Value Enabled Null 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Default Value On Unavailable 0 16 Unavailable Text string Default Value TCP IP 0 0 0 0 5555 0 0 0 0 5555 115200 bps Even 7 bits 1 stop bit None Configurable 0x03 No characters 0x02 Enabled without TMF Disable 0x00 Disable 147 Appendix B Default Settings Default Communications Configuration continued UDP Plus Settings Default Value UDP Plus Activate Disable Controller IP 0 0 0 0 Controller Port 5555 Ack Delay Upper Limit 5000 ms Ack Delay Lower Limit 300 ms Retries 7 Send Timer 20 s Receive Timer 45s Default Device Settings Configuration Device Settings Default Value Date and Time Date January 1 2015 Time Time of current update Select Time Zone GMT 8 Pacific US Adjust for Daylight Time Enable Beeper Volume Very high Number of Good Re
88. en Understanding the Status Lights Understanding the Beeps Scanning Bar Codes Using the SD Card Chapter 1 Using the CK30 Handheld Computer Introducing the CK30 Handheld Computer GIFi 66 CERTIFIED The Intermec CK30 is an ergonomically designed handheld computer built on the Microsoft Windows CE NET operating system It is a lightweight easy to use reliable computer that runs client server applications terminal emulation applications as well as browser based applications Good read light User defined Intermec Ready to Work i Indicator Serial Battery port light Battery CK30 Handheld Computer CK30 Handheld Computers with an IEEE 802 11b g radio installed are Wi Fi certified for interoperability with other 802 11b g wireless LAN devices The CK30 computer is available in three different models that offer several options To find out which model of the CK30 you have locate the configuration label on the back of the computer The first five characters of the configuration number indicate the model of CK30 you ordered CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer E CK30 LI Fee XXV X XA MFD XXXXXXXXX 20XX SN 000x HLTA AAMOT ALAL CN CK30AA0301000 TXXXXXXXXXXX Configuration number Configuration Label The label in this illustration is for a CK30 Model A CK30A Features Included With the Different Models of the CK30 Fea
89. en you turned it off If you are using WPA2 WPA or 802 1x security the computer may need to reauthenticate before it starts your application If the Battery light flashes and your CK30 does not resume after pressing Yo your battery may be too low to supply power Replace the battery If replacing the battery does not solve the problem see Booting the CK30 on page 128 Disabling or Modifying Keypad Functions 14 You can disable the functionality of several keys on the keypad if you want to restrict the ability to perform adjustments made from the keypad such as changing the contrast You can disable these keypad functions e Beeper volume e Task Manager opened by pressing Alt and then Tab Note When you disable Alt Tab you also disable the Alt Esc key sequence You can modify this keypad function e The behavior of the Yo key You can configure the boot functionality to either warm or cold boot when you press and hold the Yo key for five seconds To disable keypad functions 1 Press and then D The System Main Menu appears 2 Select the Configuration Utility CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer 3 Select Device Settings gt Keypad The Keypad settings screen appears 1 Adiust Beeper Volume lt Enable gt 2 Task Manager Alt Tab lt Enable gt 3 Configure Boot Functionality lt Warm boot gt Exit Esc Select Enter 5 24 PM
90. enabled By Medium signal strength with the access point and security is Be Ny RR enabled Weak signal strength with the access point and security is enabled Strong signal strength with the access point but security is not configured correctly Medium signal strength with the access point but security is not configured correctly Weak signal strength with the access point and security is not configured correctly No connection to the access point For help see Problems With Wireless Connectivity on page 124 If you are using static WEP and you cannot send information wirelessly make sure your WEP key setting is correct CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer CK30 Screen Icons continued Icon 5 fs Ya ao ests m Using the Mouse Pointer Description Mouse pointer is turned on Ethernet connection No Ethernet connection Orange key is enabled Green key is enabled Green key is locked Orange key is locked Ctrl key is enabled Alt key is enabled Shift key is enabled Caps Lock key is enabled Alpha key is enabled locked The window positioning feature is turned on The CK30 is buffering storing data You are in the password protected area of the CK30 The CK30 is connected using ActiveSync UDP Plus is connected UDP Plus is transferring data No UDP Plus connection The CPU monitor is enabled The RAM monit
91. endommager votre vue Use the scanner to scan and enter bar code data The type of scanner you are using and the type of bar code you are decoding determines the way you scan the bar code The CK30 supports the scanning of 1D linear bar codes and 2D images depending on your model of CK30 Plus if you are using an integrated handle or a tethered scanner the way you scan bar codes is different When you unpack the CK30 these bar code symbologies are enabled e Code 39 e Code 128 e Datamatrix if supported e PDF417 e UPC EAN If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the computer Use the Configuration Utility to enable and disable symbologies for your scanner For help understanding how to use the Configuration Utility see Configuring the CK30 With the Configuration Utility on page 34 The next sections describe how to scan a bar code label with the integrated laser scanner 1D linear imager 2D area imager tethered scanner or scanner attached to the serial port CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer Scanning With the Integrated Laser Scanner or 1D Linear Imager If the CK30 has a laser scanner or 1D linear imager use the following procedure to practice how to scan a bar code The linear imager can decode PDF417 bar codes as well as bar codes with high density wide density and poor quality in any
92. ership between your PC and the CK30 you will need e A USB cable or a female to female null modem serial cable e An ADI communications dock e ActiveSync version 3 7 1 or later CK30 Handheld Computer User s Manual 81 Chapter 3 Developing and Installing Applications 82 Installing ActiveSync and Establishing a Partnership You can use either a USB cable or a serial cable to establish your initial partnership between the CK30 and your PC To install ActiveSync and establish a partnership 1 Download ActiveSync from the Microsoft web site and follow the onscreen instructions for installing it on your PC When the installation process is complete the Get Connected dialog box appears Get Connected a x Get Connected After installing batteries or plugging in the AC adapter do one of the following Use the serial cable to connect to a COM port on the back of this desktop computer and click Next Use the USB cable to connect to the USB port on the back of this desktop computer ActiveSync will automatically detect the device connection You can also connect your mobile device using infrared IR For more information click Help 2 Connect the AD1 to your PC with the USB or serial cable 3 Ifyou are using a serial cable from the CK30 System Main Menu select Programs gt ActiveSync Serial The default setting for ActiveSync on the CK30 is USB 4 Click Next in the Get Connected dialog box Activ
93. erver 43 TKIP using with WPA 55 TMF field defined 41 42 Trakker Antares application converting 79 transaction header defined 41 ID creating 40 Transport Layer Security TLS described 61 troubleshooting bar code symbologies 127 configuring 802 1x security 122 guide to finding solutions 119 input device 126 lost network connection after suspend 124 operating the CK30 121 122 preventive maintenance 130 scanning bar codes 126 serial communications 125 wireless connectivity 125 typing characters not printed on keypad 138 U UDP Plus default configuration 148 network diagram 48 network configuring parameters 48 undecoded serial adapter attaching 27 cables 28 described 137 understanding screen icons 16 status lights 19 Unicode character program to any key or key combination 153 selecting an entry mode 155 CK30 Handheld Computer User s Manual Index upgrading operating system with an SD card 99 uppercase letters typing 13 user defined lights description 20 using battery 5 Caps Lock 13 diagnostics 104 green key 12 Yo key 14 mouse pointer 17 orange key 12 programmable lights 20 screen 15 V vehicle cradle AV1 accessory 137 version finding operating system 120 Virtual Key Vkey program to any key or key combination 155 selecting an entry mode 156 Virtual Private Network VPN configuring 70 virtual wedge default configuration 146 volume c
94. es AustraliaPost Aztec BPO Codabar Codablock Code 11 Code 2 of 5 Code 39 Code 93 Code 128 DataMatrix DutchPost EAN UCC Composite Interleaved 2 of 5 JapanPost Maxicode Matrix 2 of 5 Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code RSS Telepen TLC 39 UPC EAN Standard Range Laser Scanner Optical Parameters Bar Code Specification Depth of Field Scanning Range 5 0 mil code 9 4 to 15 7 cm 3 7 to 6 2 in 10 mil code 7 4 to 30 5 cm 2 9 to 12 0 in 20 mil code 10 2 to 63 5 cm 4 0 to 25 0 in 30 mil code 10 2 to 86 4 cm 4 0 to 34 0 in 40 mil code 12 7 to 99 0 cm 5 0 to 39 0 in 55 mil code 19 1 to 126 cm 7 5 to 49 0 in 55 mil code retroreflective 105 to 151 cm 41 0 to 59 0 in 100 mil code retroreflective 113 to 227 cm 44 0 to 89 0 in CK30 Handheld Computer User s Manual 133 Appendix A Specifications Advanced Long Range Laser Scanner Optical Parameters Bar Code Specification 13 mil code 15 mil code 30 mil code 55 mil code 70 mil code retroreflective 100 mil code retroreflective 73 66 to 99 06 cm 60 96 to 114 3 cm 106 68 to 228 6 cm 65 58 to 256 54 cm 289 56 to 584 2 cm 317 5 to 822 96 cm Depth of Field Scanning Range 2 42 to 3 25 ft 2 0 to 3 75 ft 3 5 to 7 5 ft 2 25 to 8 42 ft 9 5 to 19 17 ft 10 42 to 27 ft Near fields are governed by the width of the bar code This number is based on a single digit Code 39 label UPC only 1D Linear Imager Reading Dis
95. esesseeeesseeserseeeeeeaes 93 Viewing the Properties of a File With File Manager eseeseseeeeneees 93 Managing Applications on the CK30 0 0 cesceesessessseeeeeseseeeeseseserseseeecseneeerseeseeaes 94 Viewing All Applications Currently Running on the CK30 wo eee 94 Closing an Application siase ru aaao cd hence a ete Satis 95 Switching Between Applications ssssssesesessrssssesesesrsrsststsrrsrsrersnrsrsreetsrsees 96 Viewing the Properties of an Application cccecseseeesceseeeeneeeeseeeeeeseneees 96 Setting or Changing the System Main Menu Password ccssessesseeseeeesereneesenees 96 Backing Up Your FileSend arahan a a faces 98 Upgrading Yow CK30 ayee E niet avai 99 Upgrading the Operating System Using an SD Card eee eeeeeeeeeees 99 Upgrading Your CK30 Using SmartSystems Console 0 0 eeeeeeeeeee 101 5 Running Diagnostics ooo cccccsssssesssssssssssssneseeescccssssssieeseeesensen 103 Using Diagnostics on the CK30 cescsseesseeesereeeeseeessseneeesseseeesseseeeasseeesasaeeeeas 104 Understanding the Diagnostics Screens cseeeseeseseseeseseseneeeeseseeeeseeseaeseeeeseneneees 105 Battery ntormattoni ass ssisscessscevssssssossvesvhovaed scavzecasteseeedocedegicesataacsacassacauaess 105 Bluetooth Console s nonien e a E a eas 106 Bootcode Versions svcsstosessdicsvessaeasvebadeassasre tend ovdecanevsducboadeduassavsdbesvasvanceae 107 CK30 Handheld Computer User s Manual vii Contents Corittast Test AE T EE 1
96. esessssererrsrsesersisrerssrsrsrsese 122 Problems With Wireless Connectivity s ssssssssesssesssssssssssesesesrsessrsrsssreees 124 Problems Transmitting Data Through the Serial Port teers 125 Problems While Scanning Bar Codes ceeseeseseeeeseseeeeseseeeeseneeeraeneees 126 Booting the CKS E E T 128 Warni Booting th CKI Ottignies 128 Gold Booting the CK3 Ornis enine e E E Eni 129 Cleaning the Scanner Window and CK30 Screen sssssssssseseesererssseserrrerersrrsrereees 130 A Specifications 1010ienenrnrrirrrrrs 131 Physical and Environmental Specifications sscessesssesesesseseeeeeeeeesseseeeeseneneeaees 132 Accessories forthe CKI Teesra t erer isete e REK e E i 135 viii CK30 Handheld Computer User s Manual Contents Typing Characters Not Printed on the Keypad 0 ecceecesesesseseeeeseeeeeeseteterseeeeeaes 138 Pin Assignments for the Serial Port ceeseseeeseseeeeseeeseseneeeeseeeeeeseneeecseeeeesseneeaas 141 B Default Settings cesses 143 Default Configuration Settings 0 0 ccsesesseesseseeeeeeseeesseseneeecseeseeeseeeeesseeeeesaeneees 144 C Reprogrammable Keypad omnes 151 Reprogramming the Keypad scioc cos2ss0e chisdned ann n a E a A 152 Changing the Functionality of Keypad Keys or Key Combinations 152 Creating Keypad Mact0os s ss cscscsscsseessesssenssoasbasnavassaonaoasiapeanasvasdandsdestenesss 164 CK30 Handheld Computer User s Manual ix Contents x CK30 Handheld
97. files When the CK30 is done booting the Start Screen or the Setup Assistant appears depending on your settings Z Note You may need to reinstall some applications after restoring the default settings because any settings that were modified for your application will be reset CK30 Handheld Computer User s Manual 37 Chapter 2 Configuring the CK30 Exiting the Configuration Utility You can exit the Configuration Utility at any time by pressing the Esc key If you have made changes to your configuration they will automatically be saved to flash if you save your changes To exit the Configuration Utility 1 Press Esc until you return to the System Main Menu If you have made any changes to your configuration the Save Changes dialog box appears Discard changes Do not exit 2 Ifyou want to save your configuration select Save changes If you do not want to save your configuration changes select Discard changes Configuring the CK30 With SmartSystems Console The SmartSystems Console lets you manage all your SmartSystems enabled devices at the same time from a central host PC The CK30 ships with a SmartSystems Client which means it is SmartSystems enabled The SmartSystems Console displays all of the CK30s in your network In the console you can right click a CK30 and a menu appears To configure the CK30 choose Intermec Settings from the menu The console is part of SmartSystems Foundation and is availa
98. g 105 bar codes scanning 22 scanning to configure the CK30 39 scanning troubleshooting 126 supported symbologies 133 symbologies default 22 battery AB1G accessory 135 blinking light or on solid 5 charger AC1 accessory 136 charging times 6 CK30 Handheld Computer User s Manual Index checking status 8 information diagnostics screen 105 installing 7 light illustrated 20 low icon understanding 105 maximizing life 7 status icons 8 using 5 voltage understanding 105 beeper volume changing 21 disabling keypad 14 beeps testing 118 understanding 21 belt clip AL3 swiveling accessory 137 blue light 20 See Intermec Ready to Work Indicator Bluetooth commands described 52 Console diagnostics tool 106 default configuration 147 wireless printing configuring 51 boot protective AG2 136 Bootcode Version diagnostic screen 107 booting changing Yo key functionality 15 CK30 128 cold 129 warm 128 C CAB file using to install applications 80 cables serial adapters 27 supported scanner 25 calling Product Support 120 capitalizing characters 13 Caps Lock using 13 card SD inserting or removing 29 using to install applications 85 using to store applications 81 certificates loading for security 67 loading using a third party CA 68 loading using Active Directory 67 173 Index certificates continued using Enroll Certificates application to load 6
99. g or Modifying Keypad Functions 0 cccsceeseseeseeseeeeseeneeeeseeees 14 Using the Soreth soona a EA 15 Understanding the Screen Icons oo tess seseeeeseeeeeseseeeeseseeesseseeeeaeseeeeaes 16 Using the Mouse Pointer si s sscssscsencssavsdncessosduaescosdpebvacedncsstvsdueasnoededeseveans 17 Repositioning a Window neersien ean EEA E SiE 19 Understanding the Status Lights cesses seseeseeeseeeeesseeeecsceeseeseeesesseeesacseeeeaeaees 19 Understanding the Beeps rinore oradi i iire ee E stun N N 21 CK30 Handheld Computer User s Manual v Contents Scanning Bar Codes vise iesskessaseeste isheieves seater iibsess ge wasves cg inst AE E Ee 22 Scanning With the Integrated Laser Scanner or 1D Linear Imager 23 Scanning With the 2D Area Imaget csessessseeseneeeeseeeeseseeesseseeeeseneeeeaes 24 Attaching a Tethered Scaner umiem ennn an ina 25 Using Energy Saving Mode With Your 1551E or 1553 Scanner 27 Attaching a Scanner to the Serial Port cece eeeseeeeseseeeeeeseeeeseneeeeaenees 27 Installing att SID Catd s2 cthit Sass eet Ae LA a ae ee eG th a 29 2 Configuring the CK30 0000000000 cc ccssssssssnnneeesssseecessesssssssten 31 How to Configure the CK30 Parameters s ssesssssisesesssrsrssestsrrsrsrsrtsrstsrtsrereresrsreetsee 32 Configuring the CK30 With the Setup Assistant s sesesessseeeeeerereerseeereerees 33 Configuring the CK30 With the Configuration Utility 0 eee 34 Configuring the CK30 With SmartSystems Cons
100. gnostic to view information on the main battery and backup battery The Main Battery section displays the voltage of the AB1G battery You can continue using the battery until the CK30 indicates that the battery is low the battery light turns on and the low battery icon 41 appears on the taskbar The Backup Battery Supercap section indicates the voltage of the supercap The main battery continually charges the supercap unless the main battery is critically low or removed If the supercap is low install a fully charged battery or place the CK30 in a charger It should take approximately 15 minutes for the supercap to charge up to 2 4V It is safe to change the battery when the supercap shows a voltage greater than 2V Battery Status Main Battery Voltage Percentage of Battery High gt 8000 mV gt 75 Medium 7600 to 7999 mV 50 to 75 Low 7200 to 7599 mV 25 to 50 Critically low lt 7199 mV lt 25 CK30 Handheld Computer User s Manual 105 Chapter 5 Running Diagnostics To open the Battery Information diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Battery Info Sample Screen Battery and Power Info 48 11162 mv 2476 mV 1012 mv 30 C Temp Main Batt Flag Charging Supercap Flag High Bluetooth Console The Bluetooth Console is a tool that helps to debug the Bluetooth driver You can use the Bluetooth Console to perform several Bluetooth diagnostics such as deciding whether Bluetooth har
101. hanging 21 VT ANSI keypad typing hidden characters 140 w warm booting 128 chaning Yo function to cold booting 15 problems using the Yo key 5 warranty information xii web based application developing 75 WEP security configuring 65 configuring with Funk 65 What s new 4 Wi Fi certified information 2 Protected Access WPA 55 window repositioning 19 wireless communications configuring 46 troubleshooting 124 125 printing configuring 51 181 Index work area of screen 15 WPA2 802 1x security configuring 56 WPA2 PSK security configuring 58 WPA 802 1x security configuring Funk 56 182 Microsoft 58 WPA PSK security configuring Funk 58 Microsoft 60 WPA PSK security configuring 55 CK30 Handheld Computer User s Manual batermec Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CK30 Handheld Computer User s Manual P N 073528 005
102. he CK30 The following dialog box appears Properties Delete Copy Select Enter Cancel Esc 3 Select Run and press Enter Your application runs To run an application from the Command Line 1 From any screen in the File Manager press F3 The command line dialog box appears Type a command E Cancel Esc Run Enter 2 Type the path to the application and press Enter Your application runs Z Note You can also include parameters following the application name Deleting a File With File Manager You can use the File Manager to delete files from your CK30 To delete a file 1 Navigate to the folder containing the file you want to delete 2 Select the file by pressing the number before the file or by scrolling to it and pressing Enter 3 From the dialog box select Delete and press Enter 4 When the screen asks for confirmation that you want to delete the file press Enter 92 CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 The file is deleted and you remain in the selected folder Copying a File With File Manager You can use File Manager to make a copy of a file and place it in a different folder To copy a file 1 Navigate to the folder containing the file you want to copy 2 Select the file by pressing the number before the file or by scrolling to it and pressing Enter 3 From the dialog box select Copy The following dialog box appears Type a destina
103. he User Name Password and Server IP address to log into the CA server 5 Press Enter A dialog box appears asking if you want to load the root certificate CK30 Handheld Computer User s Manual 67 Chapter 2 Configuring the CK30 68 Save Settings Do you want to add a certificate to the root store Yes Enter No Esc 6 Press Enter for yes The Enrollment Tool message box appears telling you that the user certificate has been added 7 Press Enter to close the Enrollment Tool message box 8 Configure your CK30 for WPA WPA2 or 802 1x security To load certificates on the CK30 if you are using a third party CA 1 From the Configuration Utility select Communications gt 802 11 Radio gt Certificates Select Import Root Certificates The certificates application appears Import User Cert Web Enrollment Select Import Root Cert The Import Root Cert dialog box appears From the Import Root Cert dialog box select Pick certificate and navigate to your root cer file Press Enter The path to your cer file now appears in the Certificate Path text box From the Import Root Cert dialog box select Import Root Cert A dialog box appears asking if you want to add the certificate to the root store CK30 Handheld Computer User s Manual 7 10 11 12 13 14 Chapter 2 Configuring the CK30 Save Settings Do you want to add a certificate to the root sto
104. he keypad to function the way you want them to function for your work environment For example you can remap the left Enter key to function as the right Enter key on a 52 key keypad This remapping is useful for a left handed person When you remap a key it ignores the select modifiers dialog box To remap a key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Press Enter The Key Response dialog box appears Key Response Reprogram KEY Keyboard Command Run Program Modify Scancode 5 Select Modify Scan code and press Enter The Press Key to Translate dialog box appears CK30 Handheld Computer User s Manual 161 Appendix C Reprogrammable Keypad PRESS KEY TO TRANSLATE NOTE The Scancode is translated reaardless of modifiers active Scancode Entered Confirm Scancode 6 Press the new key you want the scan code remapped to twice 7 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Select Yes or No and press Enter Removing One or All Reprogramming Modifications You can remove all reprogramming modifications you made or pick a specific modification to
105. icrosoft security you need to select it as your security choice To select Microsoft security as your security choice 1 Press and then D The System Main Menu appears Select the Configuration Utility Select Communications gt 802 11 Radio gt Security Choice From the Security Choice list select Microsoft Security wu SF Ww N Press Enter An alert box appears telling you that you must save your settings and warm boot the CK30 for your new security choice to take effect 6 Select Yes and press Enter Your CK30 warm boots and your new security choice is Microsoft security Configuring WPA Security Wi Fi Protected Access WPA is a strongly enhanced interoperable Wi Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy WEP Instead of WEP WPA uses Temporal Key Integrity Protocol TKIP for its data encryption method Currently WPA satisfies some of the requirements in the IEEE 802 11i draft standard When the standard is finalized WPA will maintain forward compatibility WPA runs in Enterprise 802 1x mode or PSK Pre Shared Key mode e In Enterprise mode WPA provides user authentication using 802 1x and the Extensible Authentication Protocol EAP That is an authentication server such as a RADIUS server must authenticate each device before the device can communicate with the wireless network CK30 Handheld Computer User s Manual 55 Chapter 2 Configuring
106. ics screen 114 operating the CK30 humidity range 132 temperature range 132 troubleshooting 121 122 optical parameters advanced long range laser scanner 134 standard range laser scanner 133 options CK30 4 keypad 133 orange key using 12 P parameters configuring CK30 32 passphrase setting for Funk WPA PSK 58 setting for Microsoft WPA PSK 60 password changing the System Main Menu 97 removing 98 setting System Main Menu 96 patent information xiv Persistent Copy folder backing up files 98 physical dimensions 132 specifications 132 pin assignments serial port 141 178 Ping command using to test network connection 112 Utility 114 pointer mouse 17 port serial scanner attaching 27 Power key See Yo key specifications 132 supply accessory 135 controller utility 115 PPTP described 70 printing configuring Bluetooth wireless 51 problems See troubleshooting finding and solving 121 Product Support calling 120 profile selecting for Funk security 55 programmer s guide TE 2000 Terminal Emulation 4 programming keys 152 properties viewing applications 96 viewing file 93 Protected Extensible Authentication Protocol PEAP described 61 protective boot AG2 accessory 136 protective case AG1 accessory 136 PSK default configuration 147 using to convert Trakker Antares applications 79 R radio configuring 802 11b g 46 configuring Bluetooth 51 default configuration
107. ilure when trying to connect a 1551E or 1553 decoded scanner CK30 Handheld Computer User s Manual Solution Make sure you aim the scanner beam so it crosses the entire bar code label in one pass The angle you are scanning the bar code label may not be working well or you may be scanning the label straight on Try scanning the bar code label again but vary the scanning angle The bar code label print quality may be poor or unreadable To check the quality of the bar code label try scanning a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology you are scanning is enabled Use the Configuration Utility to check the symbologies On the Symbologies Menu each symbology that is enabled has a check mark v next to the name of the symbology If your bar code symbology is disabled enable it and then try scanning the bar code label again Make sure that the application you are running on the computer is expecting input from a bar code You may need to type this information instead of scanning it The scanner window may be dirty Clean the window with a solution of ammonia and water Wipe dry Do not allow abrasive material to touch the window The computer may have decoded the bar code label in a symbology other than the label s actual symbology Try scanning the b
108. infringement ii CK30 Handheld Computer User s Manual Document Change Record This page records changes to this document The document was originally released as version 001 Version 002 003 004 005 Date 04 2004 07 2004 01 2005 11 2005 Description of Change Added new information to support the release of Service Pack 1 New information includes remote upgrade using Intermec Settings configuration using Intermec Settings one to one or with the Wavelink Avalanche package support for IE Browser support for the EasyADC system and other minor updates and revisions Added an addendum to support the release of Service Pack 2 New information includes the addition of CCX compliance the EAN UCC Composite symbology Funk security the ability to disable or modify some key functions and other minor updates Revised to include information for the Service Pack 3 release Changes include the addition of the SP2 addendum to the user s manual CK30C support for iBrowse VPN support support for a programmable keypad and minor updates and corrections Updated information on Funk security and configuration added new diagnostics and added information on SmartSystems CK30 Handheld Computer User s Manual iii iv CK30 Handheld Computer User s Manual Contents Contents Before You B oiis t3 ccctet easter ite eieedindateiydh Ou aa a a xi SaLe CONS fooie inro a a E S xi Global Services and Support
109. key combination 159 Layer Two Tunneling Protocol L2TP 70 LEAP security configuring 64 LED Test diagnostics screen 111 CK30 Handheld Computer User s Manual Index lights status 20 testing 111 Lightweight Extensible Authentication Protocol LEAP described 64 loading applications customizing 87 certificates for security 67 locking a key 12 M MAC address viewing 113 macros creating keypad 152 164 enabling the keypad utility 165 recording 165 removing 167 stop recording 167 understanding icons 164 main menu accessing 90 exiting 90 managing applications using Task Manager 94 files with File Manager 91 manuals downloading from the web xiv maximizing battery life 7 Memory Information diagnostics screen 112 storage 80 usage viewing in taskbar 116 viewing available 112 menu structure Configuration Utility 35 Microsoft security configuring 802 1x security 62 WEP 66 WPA security 58 WPA PSK security 60 models CK30 3 mouse moving a window 19 using 17 moving a window 19 177 Index N navigating in the Configuration Utility 36 Net Connect Test diagnostics screen 112 Interface Information diagnostics screen 113 network connection testing 112 114 protocols supported 46 using to send configuration commands 40 New operating system features 4 no network connection icon troubleshooting 125 0 Operating System Version build version supported 4 diagnost
110. ks or turns on solid you cannot restore factory defaults or perform a warm or cold boot on your CK30 using the Yo key You must replace the battery with a fully charged battery before you can perform either function Removing the main battery when the backup battery low or critically low icon displays on the taskbar may cause your Caution CK30 to cold boot and you may lose data Attention L enl vement de la batterie principale quand le bas de secours de batterie ou les affichages en critique bas ic ne sur le taskbar peut causer votre CK30 la botte froide et de vous peut perdre des donn es The lithium ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it above 100 C 212 F or incinerate it Warning Avertissement Le paquet de piles d ions de lithium qui est utilis dans cet appareil peut presenter un risque feu ou un risque chimique de br lure s il est maltrait Il ne faut pas le d sassembler le r chauffer 4 une temp rature plus lev e que 100 C 212 F ou Pincin rer CK30 Handheld Computer User s Manual 5 Chapter 1 Using the CK30 Handheld Computer f If you fail to replace the battery immediately you may lose important data or applications Caution Attention Si la batterie mest pas remplac e imm diatement des donn es ou applications importantes risquent d tre perdues Dispose of used battery p
111. le you need for your scanner CK30 Handheld Computer User s Manual 27 Chapter 1 Using the CK30 Handheld Computer Undecoded Serial Adapter and Required Cables Serial Scanner Adapter Required Cable 128X wands 075509 069444 005 1550C05XX 075509 068424 or 068425 Supported 1550C05 series scanners include 1550C0500 1150C0502 and 1550C0504 Decoded Serial Adapter or AA2 Cable and Required Cables Serial Scanner Adapter Required Cable 1400 075510 or AA2 3 604032 03 3 604032 05 or 3 604032 06 1551E 075510 or AA2 3 604032 03 3 604032 05 or 3 604032 06 1553E 075510 or AA2 3 604032 03 3 604032 05 or 3 604032 06 1800 075510 or AA2 3 606032 03 To attach a scanner to the serial port 1 Connect a scanner to the DB9 connector on the serial adapter or cable 2 Hook the serial adapter into the battery on the CK30 and then snap it into place If you are using the AA2 serial adapter attach the 26 pin connector to the serial port Serial adapter DB9 connector Battery 3 Attach the scanner to the serial adapter 28 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer 4 Refresh Intermec Settings If you attach the undecoded serial adapter the default scanner is the 1550C05XX If you attach the decoded serial adapter the default scanner is the 1551E 5 Use Intermec Settings to select your scanner model and configure the serial port For help using Intermec Settings see
112. lect Time Zone lt GMT 8 Pacific US gt 6 Decode Security lt 250 gt 4 Adjust for Daylight Time lt True gt Exit Esc Select Enter Exit Esc Select Enter Exit Esc Select Enter 8 20 PM 8 48 PM 8 52 PM Configuration Utility Menus at a Glance CK30 Handheld Computer User s Manual 35 Chapter 2 Configuring the CK30 36 Configuration Utility Menu Options Menu Option Data Collection Communications Device Settings SmartSystems Information ION Configuration Restore Defaults Description Configure scanner settings and bar code symbologies Set up network settings including the 802 11b g radio and the Bluetooth radio Configure settings specific to the CK30 such as the date time beeper volume and backlight timeout Add information specific to the SmartSystems application such as identity administrator and location Configure settings specific to the Instant On ION application Restore factory default settings on your CK30 Use this table to understand how to navigate and enter information in the Configuration Utility Navigating in the Configuration Utility To Do This Select an option Save a setting Exit or return to a previous screen Delete a character Delete all characters in a field when highlighted Return to the Configuration Utility main menu Home Press The number associated with the option e or w to select an option and then press Enter
113. ly configure your device Exit Esc Next Enter 8 53 PM The Setup Assistant Start Screen After you complete the Setup Assistant the CK30 should be communicating with your network CK30 Handheld Computer User s Manual 33 Chapter 2 Configuring the CK30 Configuring the CK30 With the Configuration Utility Use the menu driven Configuration Utility to configure the CK30 and view system information You can access the Configuration Utility while running any application Tip To easily navigate through the CK30 menus press the numbers to the left of the option you want to select To open the Configuration Utility 1 Press and then D The System Main Menu appears System Main Menu 1 aa _ 3 Programs 4 Diagnostics 5 Main Menu Password 6 TE2000 Exit Esc Select Enter 8 09 PM 2 Select the Configuration Utility The Configuration Utility main menu appears Configuration Utilit 1 Data Collection 2 Communications 3 Device Settings 4 SmartSystems Information 5 ION Configuration 6 Restore Defaults Exit Esc Select Enter 8 09 PM Refer to the next sections to understand your menu options learn how to navigate and enter information and learn how the menus are organized in the Configuration Utility For help understanding the commands and parameters see the Intermec Computer Command Reference Manual P N 073529 34 CK30 Handheld Computer User s Manual Chapter
114. mands you see in the Bluetooth menu Bluetooth Commands Command Description Device Address Displays the network address of your CK30 Discoverable Allows other Bluetooth devices to be able to discover your CK30 during a device discovery Connectable Allows other Bluetooth devices to connect to your CK30 Class of Device Determines how the device appears to other devices during discovery Power Set and view whether the Bluetooth radio is on or off IBT Displays the version of the Intermec Bluetooth Library Radio Displays the version of the Bluetooth Radio Hardware For more information on using Bluetooth communications see the Bluetooth Resource Kit The resource kit is part of the Intermec Developer Library IDL which is available as a download from the Intermec web site at www intermec com idl CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Configuring Security d The CK30 provides four types of security for your wireless network e Wi Fi Protected Access 2 WPA2 e Wi Fi Protected Access WPA e 802 1x WEP This section explains how to configure security on your wireless CK30 If you choose not to use security see Disabling Security on page 70 Intermec always recommends that you implement security You must choose to use either Funk or Microsoft security to implement your security solution For details see the next section Choosing Between Funk and Microsoft Security
115. mputer User s Manual 157 Appendix C Reprogrammable Keypad To program any key as a function key 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response evsnsecceseensvsvessseennssscesconsssnesneey Reprogram KEY Keyboard Command O Run Program Modify Scancode 6 Select Keyboard Command and press Enter The Keyboard Command Select dialog box appears 158 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Keyboard Command Select 7 Select the desired function from the list and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 8 Select Yes or No and press Enter Launching an Application From a Key or Key Combination You can program any key or key combination to launch an application To program a key or key combination to launch an ap
116. n e Configuration number e Ifyou are using security know the type Funk or Microsoft and the full set of parameters e Power management settings e Ifyou are using terminal emulation TE know the version and protocol e Ifyou are not using TE know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Diagnostics or the Configuration Utility Consult your application developer for information on your custom application To find your operating system version 1 From the System Main Menu go to Diagnostics gt Software Diagnostics gt OS Version 2 Press Esc to exit To find your configuration number 1 From the System Main Menu go to Diagnostics gt Hardware Diagnostics gt HW Config Table 2 Press Esc to exit CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 To open the Configuration Utility e From the System Main Menu select Configuration Utility Problems and Solutions You can also use the CK30 diagnostics to help analyze and solve problems For help see Chapter 5 Running Diagnostics on page 103 If you send the CK30 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your c
117. n diagnostic screen to view the driver version of the wireless radio in your CK30 To open the Radio Driver Version diagnostic e Go to Diagnostics gt Software Diagnostics gt Radio Driver Version Sample Screen Radio Driver Version Radio Information The radio information utility displays the radio signal quality being received by the CK30 You can use this diagnostic tool to perform a site survey and determine the best locations for placing access points To open the Radio Info diagnostic e Go to Diagnostics gt System Diagnostics gt Radio Info CK30 Handheld Computer User s Manual 115 Chapter 5 Running Diagnostics Sample Screen 11 2462 Unknown 00 00 00 00 00 00 CK30 00 20 20 40 0b e1 RAM Monitor Use the RAM Monitor to see a graphical representation of RAM usage There are two columns in the RAM Monitor icon The left column indicates the amount of storage available The right column indicates the amount of program memory available The fewer bars you have in either column the more memory you have left To open the RAM Monitor diagnostic Go to Diagnostics gt System Diagnostics gt RAM Monitor The RAM Monitor icon ff appears on the taskbar To close the RAM Monitor diagnostic 1 From the Start menu tap Programs gt Intermec Diagnostics gt System gt RAM Monitor A dialog box appears asking if you want to stop the RAM Monitor 2 Press Enter Read CPU Registers The
118. nd then K and then L a and then N key and then O and then P a and then R Not hidden Not hidden Not hidden Not hidden Not hidden Appendix A Specifications Pin Assignments for the Serial Port Use the following table to understand the pinouts on the 26 pin serial port of the CK30 Pin Assignments for the Serial Port Pin Number 1 o AN DY RW WN m NF E 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Signal Name GND VCC_EXT 5V TXD RTS DTR RXD CD CTS DSR VIDEO SOS TETH_SCAN GND GND TRIGGER LASEN BEEP GOODREAD VBUS UDC UDC TX TX RX RX GND 1 0 to Terminal O I O CK30 Handheld Computer User s Manual Description Ground External 5V 500 mA maximum output RS 232 TXD RS 232 RTS RS 232 DTR RS 232 RXD RS 232 DCD ActiveSync wakeup RS 232 CTS RS 232 DSR DBP from tethered undecoded scanner Start of scan from tethered undecoded scanner Active low input used to indicate an external scanner connection Ground Ground Trigger input from tethered undecoded scanner Laser enable output to tethered undecoded scanners Beep output to tethered undecoded scanner Good Read output to tethered undecoded scanners USB Wake up 5V power from USB host USB DATA Client USB DATA Client Ethernet TPETXP Ethernet TPETXN Ethernet TPERXP Ethernet TPERXN Ground 141 Appendix A Specifications 142 CK30 Handheld Computer U
119. nd then press Tab 6 Leave the Retype New field blank and press Enter The screen displays a message reading Password successfully changed 7 Press Enter to clear the screen and return to the System Main Menu Backing Up Your Files 98 The CK30 makes it easy for you to make a backup copy of all files you have installed or modified on the computer that are not already located in the SDMMC Disk or CK_FFS folders When you make a backup copy of the file system the CK30 saves the file system to a folder called Persistent Copy This folder and all of the files and subfolders it contains are automatically restored when the CK30 cold boots You should back up your files any time you want to make permanent changes to the files in the Persistent Copy folder You also need to back up the files when you want to permanently delete a file When you install a CAB file the CK30 automatically performs this backup process CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 To back up your files 1 Press and then D The System Main Menu appears 2 From the System Main Menu go to Configuration Utility gt File Backup 3 Select Backup Files Location and choose the location where you want your files to be backed up 4 Press Enter to save your selection 5 Select Backup the File System A copy of all your files is saved to the Persistent Copy folder in your desired location 6 Press Esc until
120. ner commands necessary to meet your needs Use the Configuration Utility or one of the configuration methods discussed on page 32 Using Energy Saving Mode With Your 1551E or 1553 Scanner Use Energy Saver mode with your 1551E or 1553 scanner to save battery power on your CK30 When you use Energy Saver mode the scanner is active while you are pressing the trigger and goes into Standby mode after a good read With Energy Saver mode enabled the current consumption drops to zero during standby Full energy is restored when you scan the next label To use Energy Saver mode you need e An energy saver cable On a 10 pin scanner port cable P N 3 606034 02 is required e Firmware version 2 13 or later on the scanner For help using the Configuration Utility see Configuring the CK30 With the Configuration Utility on page 34 To enable Energy Saver mode 1 From the Configuration Utility choose Dock Tethered Scanner gt Scanner Settings gt Energy saver mode 2 Select Enable and press Enter 3 Press Esc until you exit the Configuration Utility Attaching a Scanner to the Serial Port You can attach a scanner to the serial port of the CK30 if you order a serial adapter or a required cable There are two serial adapters available to support decoded and undecoded scanners e Undecoded serial adapter P N 075509 e Decoded serial adapter P N 075510 or AA2 cable Use these tables to locate the serial adapter and the required cab
121. nfigure these network parameters on each CK30 in the network e Network Name SSID e Controller IP Address e IP Settings if not using DHCP e Network Port 2 Configure the security For help see Configuring Security on page 53 You can configure the network parameters on the CK30 with the Configuration Utility For help see Configuring the CK30 With the Configuration Utility on page 34 Configuring Ethernet Communications You can use the CK30 directly in an Ethernet network if you have ordered the Ethernet option on your CK30A and you insert it into an AD1 or AD2 Communications Dock The communications dock has an Ethernet connector that makes it possible for the CK30 to communicate with your Ethernet network CK30 Handheld Computer User s Manual 49 Chapter 2 Configuring the CK30 50 Host F Ethernet CK30s in an Ethernet Network To use the CK30 in an Ethernet network 1 Configure these network parameters on each CK30 Ifyou have a DHCP server enable DHCP e Ifyou do not have a DHCP server set these parameters a IP address b Subnet mask c Default router 2 If required for your network you may also need to set these parameters on each CK30 e Primary and secondary DNS Servers Primary and Secondary WINS Servers 3 Make sure that your CK30 is talking to the network and that the network can see your CK30 CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK
122. nter d Enter a User Name and a Domain e Press Enter If you choose PEAP a Select Properties The Auth Settings dialog box appears b Make sure the Validate Server check box is selected c Press Enter Once the radio starts to authenticate the Network Password dialog box appears CK30 Handheld Computer User s Manual 63 Chapter 2 Configuring the CK30 Network Password OK User Name Password Domain Save password Exit Esc d Enter the User Name Password and select the Save password check box e Optional In the Domain field enter the Active Directory domain associated with the user account f Press Enter You return to the Communications menu 8 Exit the Configuration Utility Configuring LEAP Security 64 Lightweight Extensible Authentication Protocol LEAP also known as Cisco Wireless EAP provides username password based authentication between a wireless client and a RADIUS server In the 802 1x framework traffic cannot pass through an Ethernet hub or wireless network access point until it successfully authenticates itself The station must identify itself and prove that it is an authorized user before it is actually allowed to use the LAN LEAP also delivers a session key to the authenticated station so that future frames can be encrypted with a key that is different than keys used by others sessions To use LEAP security you need e a RADIUS server e Cisco access
123. nual xi Before You Begin Global Services and Support xii Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Service amp Support gt Service amp Support The Intermec Global Sales amp Service page appears From the Service amp Support menu move your pointer over Support and then click Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current documents in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support for your Intermec product CK30 Handheld Computer User s Manual Before You Begin Telephone Support These services are available from Intermec by calling 1 800 755 5505 and choosing an option In the U S A and Canada choose Service Description this option Factory Repair Request a return authorization 1 and On site number for authoriz
124. ole 00 0 seeseseeeeteeeeees 38 Configuring the CK30 by Scanning Bar Codes eccseeeseeeesereeeeeeeeeenes 39 Configuring the CK30 Through the Network iceeseeeeseneeeeseeeeeenes 40 Synchronizing the CK30 System Time With a Time Server eee 43 Configuring the CK30 for Your Network ccccssesseseseeseseeeeseneeeesesseesseneesaesees 44 Configuring Serial Communications cccseeeseseeeeseseeeeseseeeeseneeetseeeeeeaes 44 Configuring 802 1 1b g Radio Communications ccsseseeeeseteeeeeeeeeeees 46 Configuring Ethernet Communications scccsseseseseeeeseseeeeseseeeeseeeeeas 49 Configuring Bluetooth Radio Communications ccceseseeeseseeeeeeeeeenes 51 Configuring Security 1ic2eivitccdete geet i Senate a diese A 53 Choosing Between Funk and Microsoft Security 0 0 cseeseseeeseteseeseeeeeeees 53 Configuring WPA Security irinin esien nhs en eoSt 55 Configuring 802 1 Security cceseseeesenesessenseeeseeesseseeeeeeseeesseseeesseneneeaes 61 Configuring LEAP Security merce n i ae a e E rR iie 64 Configuring Static WEP Security s seesseseseeseessistssstsrrrrststsrersrertseerererese 65 Loading a Certificate sirnaa T ne E E E ARARE REER 67 Disabling Security sss snina aaria a ARE E aE aSa EEEa 70 Configuring a VPN oeiia tes ie ea EEE a Ke aia 70 3 Developing and Installing Applications 0 000000 73 Developing Applications for the CK30 oo eseeeeeesseeeseteeeeseseeeeseneeerseseeesaeneesaesees 74
125. omputer Problems While Operating the CK30 Problem You press Yo to turn on the CK30 and nothing happens The Battery light is on You scan a configuration command such as Beeper Volume and you hear three low beeps You scan or enter an option for the Scanner Model configuration command and you hear three low beeps A Windows dialog box covers the screen and you cannot close it Solution e Make sure the contrast is not set all the way to the darkest or lightest setting Press D and then repeatedly until you reach the desired contrast level If you have a CK30 with a color screen make sure the backlight is on by pressing 30 e Make sure you have a charged battery installed correctly For help see Charging and Installing the Battery on page 6 e The battery may be discharged Replace the battery with a spare charged battery or charge the battery and try again The battery charge is low You have a few minutes of power left Immediately replace the battery with a spare charged battery or charge the battery If you are working in the System Main Menu you cannot scan configuration commands Use the Configuration Utility to change the CK30 configuration or exit the system menu to scan configuration commands You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed Try scanning or entering the Scanner Model command again and select an
126. option for the type of device you are using Enable the mouse pointer by pressing Alt and then w Center the dialog box and then close it For help see page 17 CK30 Handheld Computer User s Manual 121 Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Operating the CK30 continued Problem Solution The computer appears to be locked e CK30 with an 802 11b g radio only Wait at least 10 up and you cannot enter data seconds and try again If the CK30 is still connecting to the Intermec Application Server or the host it ignores any input from the keypad or scanner e Press Yo to turn off the CK30 and then press Yo again to turn on the CK30 e Press and hold the Yo button for five seconds to warm boot the CK30 e Perform a cold boot on the CK30 For help see Cold Booting the CK30 on page 129 e Try reloading the firmware For help see Upgrading Your CK30 on page 99 Ifthe CK30 will not boot or reset contact your local Intermec service representative for help You cannot type a character on the You may have accidentally locked a modifier key on the keypad or you can only type keypad Check the CK30 status bar to see if it contains an uppercase or lowercase letters icon with a locked symbol Press the necessary key sequence to unlock the key For help see Using the Keypad on page 8 Problems While Configuring Security If you have trouble configuring the computer for secu
127. or is enabled If you need to use a mouse to perform an action you can use the mouse pointer on your CK30 To turn on the mouse pointer Press Alt and then w The mouse screen icon appears in your taskbar CK30 Handheld Computer User s Manual 17 Chapter 1 Using the CK30 Handheld Computer The mouse pointer can simulate single clicks double clicks right mouse button middle mouse button and left mouse button functions Understanding the Mouse Pointer Keys Press This Key on a Keypad To Simulate This Function 42 key 50 key 52 key Left mouse button F2 X B Middle mouse button F3 Y C Right mouse button F4 Z D Single click 5 5 5 Double click Press down on mouse button 0 zero 0 zero 0 zero Release the mouse button period Tab period For example to generate a left single click with the 52 key keypad e Press B and then 5 WS A ooe 76 amp ke i M Moving the Mouse Pointer Use the numeric keypad to move the mouse pointer by pressing the appropriate number key associated with the direction you want the mouse pointer to move To click and drag an item on the screen 1 Position the mouse pointer on the part of the window you want to move 2 Press the key for the left mouse button and then press 0 zero 18 CK30 Handheld Computer User s Manual Chapter 1 Using the CK30 Handheld Computer 3 Use the directional keys to drag the mouse pointer 4
128. ou enable Validate Server Certificate If you choose TLS a Load a user and root certificate on your CK30 For help see Loading Certificates on page 67 for help b Select Validate Server Certificate choose Yes and then press Enter c You must enter a User Name and Subject Name You can also enter a Server Common Name if you want to increase your level of security 8 Exit the Configuration Utility Configuring 802 1X Security With Microsoft Security Use this procedure to configure 802 1x security on your CK30 with Microsoft security To enable 802 1x security on your CK30 1 Make sure you have configured the communications and radio parameters on your CK30 Press G and then to open the System Main Menu Choose Configuration Utility gt Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose Open For Data Encryption choose WEP CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 7 For 802 1X Authentication choose TLS or PEAP If you choose TLS a Select Properties The Auth Settings dialog box appears Auth Settings User Certificate Issued to Issued by b Choose the Select button c Select your certificate from the list and press Enter The User Logon dialog box appears User Logon Enter user name to logon User Name Ea Domain a Exit Esc OK E
129. ou reflash the computer The next instructions explain how you warm and cold boot the CK30 Warm Booting the CK30 If your charged CK30 does not resume after pressing Yo or if the computer or an application is locked up you may need to warm boot it To warm boot the CK30 e Press and hold Yo for 5 seconds The CK30 tells you it is performing a warm boot and the screen comes back up to the Start screen 128 CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Cold Booting the CK30 A Caution If the CK30 or application is locked up and does not respond to a warm boort follow this procedure to perform a cold boot When you perform a cold boot all data in your RAM storage is deleted To make a backup copy of everything in your RAM based storage system see Backing Up Your Files on page 98 To cold boot the CK30 1 Remove the battery 2 Using a small pointed object such as the end of a paper clip or pen press the reset switch on the backside of the CK30 switch Do not use force or a sharp object when pressing the reset switch You may damage the reset switch Attention N employez pas la force ou un objet pointu quand appuyant sur le remettez z ro le bouton Vous pouvez endommager le remettez z ro le bouton 3 Replace the battery The battery light on the CK30 blinks three times and the CK30 starts the power on sequence CK30 Handheld Compu
130. parameters on your CK30 match the user name and password on your authentication server You may need to re enter the password on both your CK30 and the authentication server e On your authentication server the user and group are allowed and the group policy is allowed to log in to the server For help see the documentation that shipped with your authentication server software The IP address and secret key for your access point must match the IP address and secret key on your authentication server You may need to re enter the IP address and secret key on both your access point and authentication server e Your authentication server is active and that it can communicate with your access point You can use the PING utility to determine communications Go to Diagnostics gt System Diagnostics gt Ping Utility e The authentication server software is running on the server PC Problems With Wireless Connectivity Problem Solution When you turn on the CK30 after it was The host may have deactivated or lost your current suspended for a while 10 15 minutes or terminal emulation session In a TCP IP direct connect longer it can no longer send or receive network you need to turn off the Keep Alive message messages over the network if possible from the host so that the TCP session is maintained while a CK30 is suspended The network connection icon is in the In a UDP Plus network there may be a problem with taskbar but
131. plication 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears Function Key Active Left Function Right Function No Function Ignore Modifiers CK30 Handheld Computer User s Manual 159 Appendix C Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response Reprogram KEY Keyboard Command O Run Program Modify Scancode 6 Select Run Program and press Enter The application dialog box appears Application to run Saas Command Line Browse 7 In the Application to run text box type the location of the application you want to launch or click Browse to locate the application 8 Optional Enter any command line parameters you want to use 9 Press Enter A dialog box appears asking if you want to commit your new entry to permanent storage 10 Select Yes or No and press Enter 160 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Remapping a Hardware Scan Code You can remap the keys on t
132. points LEAP security is not supported with Microsoft security To enable LEAP security on your CK30 1 Make sure you have selected Funk as your security choice CK30 Handheld Computer User s Manual 9 Chapter 2 Configuring the CK30 Make sure you have configured the communications and radio parameters on your CK30 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile For 8021x choose LEAP and then press Enter For Association choose Open WPA WPA2 or Network EAP and then press Enter Encryption automatically defaults to TKIP if you choose WPA to AES if you choose WPA2 and to WEP if you choose Open or Network EAP Select Prompt for Credentials choose Enter credentials now and then press Enter Select User name type your user name and then press Enter Select User Password type a user password and then press Enter Exit the Configuration Utility Configuring Static WEP Security The CK30 uses the Wired Equivalent Privacy WEP protocol to add security to your wireless network based on the 802 11b standard To use WEP security you need a CK30 handheld computer with an 802 11b g radio an access point with an 802 11b g radio Configuring Static WEP Security With Funk Security 1 2 Make sure you have selected Funk as your security choice Make sure you have configured the communications and radio parameters on your CK30 Press G
133. propriate Intermec Application Server user s manual You use the Terminal Message Format TMF protocol to send and receive transactions between the host application and the CK30 To set up the Intermec Application Server e Configure a peer to peer destination name for the host application Create a transaction ID NGCFGRSP that will be routed to this destination name The Intermec Application Server uses the transaction ID to route responses from the CK30 back to the host application NGCFGRSP is a special transaction ID that the server uses to forward configuration response data from a CK30 All configuration responses are routed with the NGCFGRSP transaction ID The Intermec Application Server cannot keep track of multiple applications sending reader or configuration commands If you have two host applications sending reader or configuration commands they must both be configured to receive the NGCFGRSP transactions and therefore both will receive all responses from all CK30s CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 To set up the host computer e Verify that the host computer can communicate with the Intermec Application Server To set up the application e Prepare and write a host application that can communicate with the Intermec Application Server and send transactions to and receive transactions from the CK30 in this format transaction header TMF field where transaction
134. ps starting with low frequency up through the highest frequency supported To open the Sound Test diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Sound Test CK30 Handheld Computer User s Manual Troubleshooting and Maintaining the CK30 Use this chapter to solve problems you may encounter while using the CK30 You will also find information on booting the computer and routine maintenance If you have any problems using the CK30 look in this chapter to find a possible solution This chapter consists of the following sections Sections Page Calling Product Support 120 Problems While Operating the CK30 121 Problems While Configuring Security 122 Problems With Wireless Connectivity 124 Problems Transmitting Data Through the Serial Port 125 Problems While Scanning Bar Codes 126 Booting the CK30 128 Cleaning the Scanner Window and CK30 Screen 130 CK30 Handheld Computer User s Manual 119 Chapter 6 Troubleshooting and Maintaining the CK30 Troubleshooting the CK30 Use this chapter to troubleshoot some common problems you may experience with your CK30 If you cannot find the answer to your problem in the Problems and Solutions section you may need to call Product Support Calling Product Support 120 To talk to an Intermec Product Support representative call 1 800 755 5505 Before you call Intermec Product Support make sure you have the following information ready e Operating system versio
135. rating You may also be using the CK30 out of range of an access point Try moving closer to an access point to re establish communications e Make sure the CK30 is configured correctly for your network The radio parameters on the CK30 must match the values set for all access points the CK30 may communicate with For help see Configuring 802 11b g Radio Communications on page 46 e Ifyou have an 802 11b radio the radio initialization process may have failed Try resetting the CK30 See Booting the CK30 on page 128 e Ifyou have tried these possible solutions and the no network connection icon still appears you may have a defective radio card For help contact your local Intermec service representative There may be a problem with the host computer a problem with the connection between the Intermec Application Server and the host computer or a problem with the connection between the access point and the host computer Check with your network administrator to make sure the host is running and allowing users to login to the system Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the integrated serial port on the CK30 check these possible problems e Make sure the CK30 is connected to the PC host computer or RS 232 serial device using the appropriate cable adapter and null modem cable CK30 Handheld Computer User s Manual 125 Chapter 6
136. re Yes Enter No Esc Press Enter to add the certificate A message box appears telling you that the root certificate has been imported Certificates were successfully imported Press Enter to close the Success message box Select Import User Cert The Import User Cert dialog box appears From the Import User Cert dialog box select Pick certificate and navigate to your user cer file Press Enter The path to your cer file now appears in the text box From the Import User Cert dialog box select Pick private key and navigate to your pvk file Press Enter The path to your pvk file now appears in the text box From the Import User Cert dialog box select Import User Cert A dialog box appears telling you that the user certificate and the associated key were successfully imported Certificates were successfully imported CK30 Handheld Computer User s Manual 69 Chapter 2 Configuring the CK30 Disabling Security Configuring a VPN 70 15 Press Enter to close the Success message box 16 Configure your CK30 for WPA WPA2 or 802 1x security If you choose not to use security with your wireless network you can disable it on the CK30 Intermec recommends that you always set security in your network To disable security 1 Press and then to open the System Main Menu 2 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile 3
137. re located at CK_FFS KeypadMods KeypadModxxxx reg Each modification has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files CK30 Handheld Computer User s Manual 163 Appendix C Reprogrammable Keypad For example if one reg file contains HKEY_LOCAL_ MACTNE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 0a 00 00 00 04 00 00 00 00 00 And the other reg contains HKEY_LOCAL_ MACTNE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 11 00 01 00 03 00 00 00 00 00 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test Your combined reg file should look like this HKEY_LOCAL_ MACTNE HARDWARE DEVICEMAP KEYBD ScancodeFilterArray hex 11 00 01 00 03 00 00 00 00 00 0a 00 00 00 04 00 00 00 00 00 KeyFilterProcess0x111 Windows cmd exe KeyFilterCmd0x111 test Creating Keypad Macros 164 A keypad macro is a sequence of keys mapped to a single key or key combination Keep the following considerations in mind when programming with macros e You can only use one macro at a time e Do not use scan triggers in macros because they are timing dependent e Avoid using key sequences that launch applications because of timing issues e The best use of macros is as a tool for repetitive data entry Use this table to under
138. remove Another way you can remove all modifications is by choosing to restore defaults For help restoring defaults see Restoring Default Settings on page 37 To remove all reprogramming modifications 1 Press Ctl Alt Shift Y The Remove all keypad modifications dialog box appears Q Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Select Yes and press Enter A dialog box appears asking if you want to remove the entry from permanent storage 3 Select Yes or No and press Enter You will hear a beep when your changes are successful 162 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad To remove one reprogramming modification 1 Press Ctl Alt Shift Y The Remove all keypad modifications dialog box appears Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Select No and press Enter The next dialog box appears any Press key containing modification to UNDO Scancode Entered Confirm Scancode cl 3 Press the key containing the modification you want to remove twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the key and press Enter You will hear a beep when your changes are successful Finding the Registry Entries for Keypad Changes The CK30 provides registry files for each keypad change you make These files a
139. ress key to modify Scancode Entered Confirm Scancode Programming a Unicode Character You can program any Unicode character to any key or modified key combination To program a Unicode character 1 Start the reprogrammable keypad utility 2 Press the key you want to reprogram twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK30 Handheld Computer User s Manual 153 Appendix C Reprogrammable Keypad Modifier Keys Active Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press before you access the key you are modifying For example if you want to press Shift to access the reprogrammed key you select Shift You do not need to select a modifier or function key 5 Press Enter The Key Response dialog box appears Key Response eesesossosesososeesososeosssossosssosssssss Reprogram KEY Keyboard Command Run Program Modify Scancode 6 Select Unicode Character and press Enter The Unicode dialog box appears lt 0xHHHH gt Decimal lt DDDDD gt 154 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad 7 Select the Entry Mode for the Unicode character Entry Mode Description Literal You enter the actual character that the key combination produces
140. rity check these problems and possible solutions Problems While Configuring Security Problem Solution The CK30 indicates that it is Make sure that the CK30 IP address host IP address subnet authenticated but it does not mask and default router are properly configured for your communicate with the host network You receive a message saying The Set the date and time on the CK30 and save your settings server certificate has expired or your system date is incorrect after you cold boot the CK30 122 CK30 Handheld Computer User s Manual Chapter 6 Troubleshooting and Maintaining the CK30 Problems While Configuring Security continued Problem You are setting up multiple access points in a network with different SSIDs and the connection fails The CK30 does not appear to be authenticating and a network connection icon does not appear on the taskbar A network connection icon appears in the taskbar but it disappears You are using static WEP keys and you have a strong connection to the access point but you cannot communicate with it Solution The CK30 does not save WEP key values when you change the SSID Re enter the WEP key value after you change the SSID and save your changes You should now be able to connect to the different access points e The CK30 may not be communicating with your access point Make sure the network name on the CK30 is the same as the network name SSID of the access
141. rn Off After Good Read Scanner Port Settings Baud Rate Data Bits Parity Stop Bits CK30 Handheld Computer User s Manual Default Value Disabled Disabled Disabled Disabled Disabled Enabled Default Value No characters disabled No characters disabled Disable Default Value Depends on internal scanner option or tethered scanner Default Value Level Enable Enable One shot Default Value 9600 bps 7 bits Even 2 stop bit 145 Appendix B Default Settings 146 Default Scanner Configuration continued Imager Settings 1D Omni directional Decode Enable Lighting Mode Lighting Goal Image Dimension Bottom Position Top Position Aimer LED Duration Sticky Aimer LED Duration Decode Security Settings Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Virtual Wedge Settings Virtual Wedge Enable Grid Default Value Enable Illum LED Priority 60 479 0 ms 0 ms Default Value 0 300 ms 0 ms Default Value Enable Null Default Communications Configuration Communication Settings Device Name 802 11 Radio Settings Security Choice Funk Security Active Profile Profile Label Network Type Channel SSID Power Mode 8021x Association Encryption Pre Shared Key Default Value WindowsCE Default Value Funk Security Profile 1 Profile_1 Infrastructure 3 INTERMEC Disabled CAM None Open None Null CK30 Handh
142. rogram VKEY and press Enter The Virtual Key VKEY dialog box appears Unicode lt 0x0000 gt 7 Select the Entry Mode for the VKEY character Entry Mode Description Hex You enter a hex string The hex string must be preceded by Ox The range is from 0x0 to OxFFFF Decimal You enter a decimal string The range is from 0 to 65535 8 Press Tab to select the first VKEY text field 9 Type the Vkey string and press Tab 156 CK30 Handheld Computer User s Manual 10 11 Appendix C Reprogrammable Keypad Type the Unicode string and press Enter A dialog box appears asking if you want to commit your new entry to permanent storage Select Yes or No and press Enter Programming Any Key as a Function Key You can program any key to work as a function key You can choose for your function key to behave as Scanner Trigger Backlight Key Contrast Key Volume Key Mouse Key Toggle Rotate Display Insert VKey LWIN VKey Menu launch on CK30 Delete VKey Backtab VKey Pan Mode Toggle High Contrast Toggle Accessibility changes to system colors Contrast Lighter Contrast Darker Reprogram Key key sequence to launch the reprogrammable keypad utility Reprogram Key Delete deletes the key sequence to launch the reprogrammable keypad utility Record MACRO record a new key sequence to launch the Macro Utility Delete MACRO deletes the key sequence to launch the Macro Utility CK30 Handheld Co
143. s Intermec documents in PDF that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Service amp Support gt Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Patent Information Product is covered by one or more of the following patents 4 455 523 5 627 360 4 553 081 5 657 317 4 709 202 5 671 436 4 845 419 5 684 290 4 961 043 5 777 309 5 195 183 5 793 604 5 216 233 5 805 807 5 218 187 5 818 027 5 218 188 5 821 523 5 227 614 5 828 052 5 241 488 5 831 819 5 278 487 5 834 753 5 322 991 5 841 121 5 331 136 5 844 222 5 331 580 5 883 492 5 349 678 5 883 493 5 397 885 5 886 338 5 371 858 5 889 386 5 373 478 5 898 162 5 410 141 5 969 328 5 488 575 5 986 435 5 500 516 6 075 340 5 504 367 6 109 528 5 508 599 6 158 661 5 530 619 6 234 395 5 567 925 6 244 512 5 568 645 6 330 975 5 592 512 6 431 451 5 598 007 6 497 368 5 617 343 6 538 413 There may be other U S and foreign patents pending Other Copyright Information xiv Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A Wi Fi is a registered certification mark of the Wi
144. s dialog box appears Remove ALL Keypad MACROs YES to remove ALL MACROS NO to remove single MACRO 2 Select Yes and press Enter A dialog box appears asking if you want to remove the entry from permanent storage CK30 Handheld Computer User s Manual 167 Appendix C Reprogrammable Keypad 3 Select Yes or No and press Enter You will hear a beep when your changes are successful To remove one macro 1 Press Ctl Alt Shift The Remove all keypad modifications dialog box appears Remove ALL Keypad Modifications YES to remove ALL Mods NO to remove single mod 2 Select No and press Enter The next dialog box appears x Press MACRO key ele to Remove Scancode Entered Confirm Scancode 3 Press the key that activates the macro twice and press Enter The select modifiers dialog box appears 4 Select the modifiers that you have assigned to the macro key and press Enter You will hear a beep when your changes are successful Finding the Registry Entries for Keypad Macros Registry files for each keypad macro are provided for you These files are located at CK_FFS KeypadMods KeypadModxxxx reg 168 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Each macro has its own entry To combine entries copy all the keys into a single registry file and combine identical keys to contain the data from both files For example if one reg file
145. security 1 Make sure you have configured the communications and radio parameters on your CK30 2 Make sure you have selected Funk as your security choice 3 Press and then to open the System Main Menu 4 Choose Configuration Utility gt Communications gt 802 11 Radio gt Funk Security gt Profile CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 5 For Association choose WPA or WPA2 and press Enter Encryption automatically defaults to TKIP if you are using WPA Encryption automatically defaults to AES if you are using WPA2 6 For 8021x choose TTLS PEAP or TLS and press Enter If you choose TTLS or PEAP a Select Prompt for Credentials choose Enter credentials now and press Enter Note You can use Prompt for credentials to troubleshoot your connection to the network if you have problems b Select User Name type a user name and then press Enter c Select User Password type a user password and then press Enter d Select Validate Server Certificate choose Yes and then press Enter Note You must have the date on the CK30 set correctly when you enable Validate Server Certificate If you choose TLS a Load a user and root certificate on your CK30 For help see Loading Certificates on page 67 for help b Select Validate Server Certificate choose Yes and then press Enter c You must enter a User Name and Subject Name You can also enter a Server Common N
146. ser s Manual Default Settings CK30 Handheld Computer User s Manual 143 Appendix B Default Settings Default Configuration Settings Use the following tables to see the default configuration settings of the CK30 If you restore the CK30 to factory default settings it will use these values The tables are organized according to the options in the Configuration Utility The options you see on your CK30 depend on which decode algorithm you have enabled See the Intermec Computer Command Reference Manual 144 for more information Default Scanner Configuration Symbology AustraliaPost Aztec BPO Disabled Codabar Codablock Code 11 Code 2 of 5 Code 39 Code 93 Code 128 DataMatrix DutchPost EAN UCC Composite Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Default Value Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled Disabled Enabled Enabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled Disabled Disabled CK30 Handheld Computer User s Manual Appendix B Default Settings Default Scanner Configuration continued Symbology Postnet QR Code RSS Telepen TLC 39 UPC EAN Symbology Options Preamble Postamble Global Symbology ID Scanner Model Depends on internal scanner option or tethered scanner Scanner Settings Triggering Mode Hardware Trigger Tu
147. ss Help exit Help Fl Make the font smaller F3 Make the font larger F4 Refresh the browser F5 Exit IE Browser Ctl and then C Hide the taskbar Ctl and then X Go to the home page Ctl and then H Edit the URL Ctl and then O Alt and then M Scroll up or down a page A and W keys Move to the next hyperlink Tab Go back a page Alt and then 4 Go forward a page Alt and then Stop loading Esc Use the following procedures to program the basic functionality of IE Browser 76 CK30 Handheld Computer User s Manual Chapter 3 Developing and Installing Applications Setting the Start Page Use the Start Page command to set the default application address for IE Browser The Start Page is the first page a user sees when they turn on the CK30 and select IE Browser To set the start page 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt General gt Start Page 2 In the Start Page dialog box enter the address for the application you want to use for your default application 3 Press Enter to save your changes Using Windows Default Function Keys IE Browser provides the capability of being able to use the default Windows functions for F1 F5 such as F1 for Help To use Windows default function keys for F1 to F5 1 From the Configuration Utility main menu select Device Settings gt IE Browser gt Use F1 F5 as URL Keys 2 In the Use F1 F5 as URL Keys dialog box select Default Windows and press Enter
148. ss printing 51 by scanning bar codes 39 Ethernet communications 49 example through the network 43 LEAP security 64 parameters 26 27 32 security 53 serial communications 44 static WEP security 65 TCP IP network parameters 46 through the network 40 UDP Plus network parameters 48 using EasySet configuration labels 39 using Setup Assistant 33 using SmartSystems 38 using the Configuration Utility 34 VPN 70 WPA security 55 contacting Intermec by phone xiii Contrast Test diagnostic screen 107 converting a Trakker Antares application 79 copy files to CK30 using ActiveSync 84 using File Manager 93 copyright information xiv CPU Monitor diagnostics screen 108 CPU Register reading 116 customizing how applications load on the CK30 87 CK30 Handheld Computer User s Manual D Data Collection configuration menu option 36 dcBrowser documentation 4 decoded serial adapter attaching 27 cables 28 described 137 default configuration restoring 37 scanner 144 settings 144 deleting a file 92 device IP address viewing 113 device settings configuration menu option 36 default configuration 148 DHCP server IP address viewing 113 diagnostics Battery Information 105 Bluetooth Console 106 Bootcode Version 107 Contrast Test 107 CPU Monitor 108 Display Test 109 Hardware Configuration Table 109 Installed Fonts 110 IVA Versions 110 Keypad Test 111 LED Test 111 Memory Information 112 Ne
149. stand the macro icons that appear in the status bar Icon Description H You are recording a macro amp You are deleting the macro A You are playing the macro CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Starting the Keypad Macro Utility Before you can record a macro you need to enable the keypad macro utility To enable the keypad macro utility 1 Open File Manager 2 From the Windows directory select FilterKeysToggle exe and press Enter 3 From the dialog box select Run and then press Enter The Key Program Feature dialog box appears 4 Select Yes and press Enter 5 Press Ctl Alt Shift 0 The keypad macro utility appears do Press MACRO key Scancode Entered E Confirm Scancode Recording a Keypad Macro The best use of a macro is for entering repetitive data However you can also record a series of steps in a procedure To record a keypad macro 1 Start the keypad macro utility 2 Press the key you want to activate the macro twice The hexadecimal scan code for the key appears in both fields 3 Press Enter The select modifiers dialog box appears CK30 Handheld Computer User s Manual 165 Appendix C Reprogrammable Keypad Modifier Keys Active Shirt CTRL Function Key Active Left Function Right Function No Function Ignore Modifiers 4 Select the modifier or function keys that you want to press w
150. t Connect Test 112 Net Interface Information 113 Operating System Version 114 Ping Utility 114 Radio Driver Version 115 Radio Information 115 RAM Monitor 116 Read CPU Registers 116 Security Information 117 Sound Test 118 using 104 diagram Configuration Utility 35 dimensions physical 132 disabling security 70 Display Test diagnostics screen 109 CK30 Handheld Computer User s Manual Index dock AD1 communications 136 AD2 4 bay communications 136 downloading manuals from web xiv E EasySet using to print configuration bar codes 39 electrical specifications 132 energy saver mode using 27 Enroll Certificates application using to load certificates 67 environmental specifications 132 Ethernet communications configuring 49 icons defined 16 network diagram 50 exiting Configuration Utility 38 System Main Menu 90 F factory default settings cannot restore 5 restoring 37 features CK30 3 File Manager opening 91 using to copy a file 93 using to delete a file 92 using to run an application 91 using to view file properties 93 files backing up 98 copying with File Manager 93 deleting with File Manager 92 managing 91 viewing the properties 93 flash file system 80 fonts viewing installed 110 FTP server using to install applications 85 using to upgrade operating system 99 function keys programming any key to be 157 using 12 175 Index Funk security configuring
151. tances Reading distance on the 1D line Symbology Density mm Code 39 0 1 0 3 0 5 1 EAN 0 33 mm 100 contrast 0 33 mm 25 contrast Density mil 4 12 20 39 13 mils 100 contrast 13 mils 25 contrast Min mm 95 45 44 120 45 61 Reading distances on the 2D line Symbology Density mm Code 39 0 125 EAN 0 33 mm 100 contrast 134 Density mil 5 13 mils 100 contrast Min mm 95 60 Max mm 136 240 300 400 240 157 Max mm 146 205 Min inch 3 7 1 8 1 7 4 7 1 8 2 4 Min inch 3 7 2 4 Max inch 5 4 9 4 11 8 15 7 9 4 6 2 Max inch 5 7 8 1 CK30 Handheld Computer User s Manual Appendix A Specifications 2D Area Imager Reading Distances Bar Code Specification Minimum Maximum 7 5 mil 10 2 cm 4 00 in 21 6 cm 8 50 in 10 mil 5 7 cm 2 25 in 24 8 cm 9 75 in 100 UPC 4 4 cm 1 75 in 34 9 cm 13 75 in 15 mil 3 8 cm 1 50 in 39 4 cm 15 5 in 20 mil 3 8 cm 1 50 in 48 3 cm 19 00 in 40 mil 8 3 cm 3 25 in 84 5 cm 33 25 in 55 mil 10 8 cm 4 25 in 104 1 cm 41 00 in 70 mil 30 5 cm 12 00 in 182 9 cm 72 00 in 100 mil 45 7 cm 18 00 in 213 4 cm 84 00 in Code 39 retroreflective Accessories for the CK30 You can use these accessories sold and ordered separately with the CK30 To order accessories contact your local Intermec sales representative 073573 Power Supply Provi
152. te through the reprogrammable keypad utility To Do This Press This Key Accept changes and advance to next dialog box Enter Cancel a procedure Esc Move between fields Tab Move backward a field Shift Tab Select or clear a radio button or check box Space Move up or down selections within a box AorVv Changing the Functionality of Keypad Keys or Key Combinations Use the reprogrammable keypad utility to change the functionality of keypad keys or key combinations The reprogrammable keypad utility enables you to e Program any Unicode character to any key or modified key combination e Program any Virtual Key Unicode character to any key or modified keystroke e Use any key as a function key such as backlight and contrast e Launch an application from a key or key combination e Remap hardware scan codes Z Note The only key you cannot reprogram is the Yo key 152 CK30 Handheld Computer User s Manual Appendix C Reprogrammable Keypad Starting the Reprogrammable Keypad Utility Before you can reprogram any key you need to enable the reprogrammable keypad utility To enable the reprogrammable keypad utility 1 Open File Manager 2 From the Windows directory select FilterKeysToggle exe and press Enter 3 From the dialog box select Run and then press Enter The Key Program Feature dialog box appears 4 Select Yes and press Enter 5 Press Ctl Alt Shift A The reprogrammable keypad utility appears P
153. ter User s Manual 129 Chapter 6 Troubleshooting and Maintaining the CK30 Note Date and time settings are not saved through a cold boot You will need to reset the time and date Cleaning the Scanner Window and CK30 Screen A Caution 130 To keep the computer in good working order you may need to P puter in g g order you may perform these minor maintenance tasks e Clean the scanner window e Clean the CK30 screen Clean the scanner window and CK30 screen as often as needed for the environment in which you are using the computer To clean the CK30 use a solution of ammonia and water There are no user serviceable parts inside the CK30 Opening the unit will void the warranty and may cause damage to the internal components Attention Le CK30 ne contient pas de pi ces r parables par Putilisateur Le fait d ouvrir unit annule la garantie et peut endommager les pi ces internes To clean the scanner window and computer screen 1 Press Yo to turn off the CK30 2 Dip a clean towel or rag in the ammonia solution and wring out the excess Wipe off the scanner window and screen Do not allow any abrasive material to touch these surfaces 3 Wipe dry CK30 Handheld Computer User s Manual Specifications CK30 Handheld Computer User s Manual 131 Appendix A Specifications Physical and Environmental Specifications 132 Use this section to locate technical information about the CK30 and its a
154. the CK30 56 e In PSK mode WPA provides user authentication using a shared key between the access point and the CK30 WPA PSK is a good solution for small offices or home offices that do not want to use an authentication server To use WPA security you need e an authentication server Enterprise mode only e an access point with an 802 11b g radio that supports WPA e a CK30 with the 802 11b g radio and the 802 1x WPA security option The CK30 also supports Wi Fi Protected Access 2 WPA2 if you are using Funk security WPA2 is a product certification available through the Wi Fi Alliance that certifies wireless equipment is compatible with the 802 11i standard WPA2 uses the Advanced Encryption Standard AES for data encryption WPA2 runs in 802 1x Enterprise mode or PSK Pre Shared Key mode e For WPA2 802 1x mode WPA2 requires authentication in two phases the first is an open system authentication and the second uses 802 1x and an Extensible Authentication Protocol EAP authentication method e In PSK mode WPA2 provides user authentication using a shared key between the authenticator and the CK30 WPA2 PSK is a good solution for small offices or home offices that do not want to use an authentication server Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CK30 with Funk security To configure WPA 802 1x or WPA2 802 1x with Funk
155. the display test also changes your screen to blue red and then green To open the Display Test diagnostic e Go to Diagnostics gt Hardware Diagnostics gt Display Test Sample Screen Hardware Configuration Table Use the HW Config Table to view important information about your CK30 such as the serial number configuration number model software options and the scanner type You can use this information to tell the Intermec representative information on the hardware and software that were installed at the Intermec factory To open the HW Config diagnostic e Go to Diagnostics gt Hardware Diagnostics gt HW Config Table CK30 Handheld Computer User s Manual 109 Chapter 5 Running Diagnostics Installed Fonts Sample Screen Hardware Configuration Kernel APIs Passed Serial Num 01233467890 GUID f233faSe 576e 4d6c beda b01233467890 CfgNo CK30041131001804 Contrast 063 Model CK30C rev A SW Opt 1 TE2000 Exit Esc Scroll Dwn Up Use this screen to view all of the fonts installed on your CK30 To open the Installed Fonts diagnostic e Go to Diagnostics gt Software Diagnostics gt Installed Fonts Sample Screen Font Test 1 Lucida Console WV Europ 2 Wingdings W Europe 3 Tahoma W Europe 4 Courier New WV Europe 5 Arial W Europe 6 Symbol W Europe 7 Times New Roman VW Back Esc Intermec Value Add Information 110 Use this screen to s
156. then 4 D and then gt a and then 9 a and then Tab a and then Right Enter 50 Key Not hidden a and then S a and then T 52 Key a and then 6 a and then 9 a and then 0 Not hidden Not hidden Not hidden Not hidden Not hidden Not hidden Not hidden Not hidden Not hidden Not hidden Typing Hidden Characters on the 3270 5250 TE Keypads To Type lt gt Press This Key Sequence on One of the Keypads 42 Key Not hidden gt and then 4 D and then gt and then Alpha a and then Tab Not applicable Not hidden Not applicable Not applicable D and then lt D and then w Not applicable Not applicable Not hidden Not applicable a and then Right Enter CK30 Handheld Computer User s Manual 52 Key a and then 6 Not hidden Not hidden Not hidden Not hidden a and then G a and then I a and then K a and then L a and then N a key and then O a and then P a and then Q a and then R a and then T Not hidden Appendix A Specifications 140 Typing Hidden Characters on the VT ANSI TE Keypads To Type Press This Key Sequence on One of the Keypads 42 Key Not hidden Not applicable Not hidden Not applicable Not applicable D and then 4 D and then V Not applicable a and then 5 and then Alpha a and then Tab D and then 4 D and then gt a and then Right Enter CK30 Handheld Computer User s Manual 52 Key and then 6 and then G and then I a a
157. tion path or file name _ Cancel Esc Copy Enter 4 Type the path to the folder where you want to copy the file and press Enter Viewing the Properties of a File With File Manager You can use the File Manager to view properties about a file including the name size dated created and date accessed To view the properties of a file 1 Navigate to the folder containing the file you want to view 2 Select the file by pressing its associated number or by scrolling to it and pressing Enter 3 From the dialog box select Properties and press Enter A screen appears showing you the details of the file CK30 Handheld Computer User s Manual 93 Chapter 4 Managing the CK30 For example you should see something similar to the following message box Name ActiveSync Ink Size 31 Created 3 1 2003 Accessed 6 1 2003 Press any key 4 Press any key to return to the File Manager Managing Applications on the CK30 Task Manager provides information about applications running on the CK30 You do not need to use the System Main Menu to access Task Manager you can access Task Manager at any time If you have set a password to protect using the System Main Menu you will not be able to close an application or view the properties of an application without logging in Use Task Manager to perform these tasks e View all applications currently running on the CK30 e Close an application e Swit
158. trict access to the System Main Menu an icon g appears on the taskbar indicating that you are using the password protected area of the CK30 To exit the System Main Menu 1 Ifyou are running a task that you do not want an unauthorized user to access make sure you close it 2 From the System Main Menu press Esc 3 When the Fxit Main Menu screen appears press Enter CK30 Handheld Computer User s Manual Chapter 4 Managing the CK30 Managing Files on the CK30 You use File Manager to manage files on the CK30 File Manager not only lets you view all of the folders and files located on your CK39 it also lets you e Run an application e Delete a file e Copy a file e View the properties of a file To open File Manager e From the System Main Menu select File Manager The File Manager screen appears 2 My Documents 3 Network 4 profiles 5 Program Files 6 Recycled 7 More Command Line F3 Exit Esc Select Enter 10 36 AM Running an Application From File Manager You can run an application in File Manager by selecting a file and using the Run command or by using the Command Line prompt To run an application using the Run command 1 Navigate to the folder containing the application file 2 Select the file by pressing the number before the file or by scrolling to it with the arrow keys and pressing Enter CK30 Handheld Computer User s Manual 91 Chapter 4 Managing t
159. ture CK30A CK30B CK30C Ethernet optional v v 802 11b g radio v v Bluetooth optional v v v CCX v2 0 compliance v v NET Compact Framework v Pocket Internet Explorer v Internet Explorer 6 SQL Server CE v iBrowse v v IE Browser v Monochrome Display v v Color Display v 32MB RAM 32MB Flash Memory v v 64MB RAM 64MB Flash Memory v 200 MHz Processor v v 400 MHz Processor v Bluetooth is a trademark owned by Bluetooth SIG Inc USA CK30 Handheld Computer User s Manual 3 Chapter 1 Using the CK30 Handheld Computer What s New These options are available for the CK30B and CK30C e TE 2000 terminal emulation application including 3270 5250 and VI ANSI as well as third party TE applications e 1D linear imager standard or advanced long range scanner e Data Collection Browser dcBrowser application This option is only available for the CK30C e 2D area imager Use this manual to understand how to use the features and options available on the CK30 For additional help using terminal emulation see the TE 2000 Terminal Emulation Programmer s Guide PIN 977 055 008 For additional help using dcBrowser see the documentation that ships with the dcBrowser gateway software or the Data Collection Browser Client User s Guide P N 070011 iBrowse is a locked down web browser for Intermec devices that is compatible with Microsoft s Internet Explorer but does not allow the user to exit out of the browser or key
160. unctionality 15 using 14 073573 power supply described 135 128X wand attaching 26 1550 attaching scanner 26 1551 or 1553 scanner energy saver mode 27 attaching scanner 26 1D linear imager reading distances 134 scanning 23 26 pin serial port assignments 141 2D area imager reading distances 135 scanning 24 tips for improving performance 25 3270 5250 TE keypads typing hidden characters 139 42 key keypad Alpha key 13 illustration 9 4 bay battery charging dock AC2 accessory 136 communications dock AD2 accessory 136 4 slot battery charger AC1 accessory 136 50 key keypad illustration 10 52 key keypad illustration 11 802 11b g radio default configuration 146 communications configuring 46 802 1x security configuring Funk 61 Microsoft 62 troubleshooting 122 124 A AAI serial adapter accessory described 135 172 AA2 serial adapter accessory attaching 27 described 135 AB1G battery described 135 using 5 ACI 4 slot battery charger accessory described 136 AC2 4 bay battery charging dock accessory described 136 access points determining best locations 116 accessing System Main Menu 90 accessories described 135 Active Directory using to issue certificates 67 ActiveSync installing and establishing a partnership 82 using to copy and install files 84 using to install applications 81 using to upgrade operating system 99 AD1 communications dock described 136
161. urity If you want to use Microsoft security you need to select it as your security choice For help see Selecting Microsoft as Your Security Choice on page 55 Selecting a Profile for Funk Security You can define up to four profiles for Funk security Different profiles let your CK30 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 To select a profile for Funk security 1 Press and then D The System Main Menu appears 2 Select the Configuration Utility 3 Select Communications gt 802 11 Radio gt Funk Security 4 Select Active Profile choose a profile from the list and press Enter w Select the active profile to expand it 6 Optional Give your profile a meaningful name a Select Profile Label and a dialog box appears b Select the text in the box type a meaningful name and press Enter 7 Configure your security settings 8 Optional Repeat this process for each profile you want to define CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 9 Select one profile as the active profile by selecting Active Profile and choosing a profile from the list 10 Save your settings Selecting Microsoft as Your Security Choice The default security setting is Funk If you want to use M
162. vailable features and options Physical Dimensions Length 20 3 cm 8 0 in Width 8 9 cm 3 5 in Depth 5 5 cm 2 15 in with standard case 6 2 cm 2 45 in with wide case Weight 476 g 16 8 0z Power Specifications Operating Rechargeable 2400 mAh lithium ion battery Backup Super Cap supplies 10 minutes bridge time while replacing the main battery Electrical Specifications Models CK30A CK30B CK30C Electrical rating 7 4 to 12 VDC 500 mA peak Temperature and Humidity Specifications Operating temperature 10 C to 50 C 14 F to 122 F Operating humidity 10 to 90 non condensing Storage temperature 20 C to 60 C 4 F to 140 F Storage humidity 0 to 95 relative humidity non condensing Screen Specifications e 160 x 160 pixels e 7 9 cm 3 12 in diagonal square active area e Contrast eight settings e CK30A CK30B electroluminescent backlight with on off control e CK30C LED backlight with high and low settings CK30 Handheld Computer User s Manual Appendix A Specifications Keypad Options 42 key large numeric and function keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays e 50 key full alphanumeric keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays e 52 key full alphanumeric keypad available with programmable international 3270 TE 5250 TE and VT ANSI TE overlays Bar Code Symbologi
163. value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by 0x and contain 5 or 13 hex pairs For Network Key Index select the key you want to use for data transmission Exit the Configuration Utility CK30 Handheld Computer User s Manual Chapter 2 Configuring the CK30 Loading a Certificate If you choose to use transport layer security TLS with WPA or 802 1x security you need to have a unique client certificate on the CK30 and a trusted root certificate authority CA certificate You can use a third party CA to issue unique client certificates and a root certificate If you are using Active Directory to issue certificates you can use the Enroll Certificates application to load the certificates If you are using another third party CA you can use the Import Root or User Certificates programs to load the certificates resets the time and date Z Note Do not cold boot the CK30 Cold booting the computer To load certificates on the CK30 if you are using Active Directory 1 Configure the network and radio settings for the CK30 to communicate with your certificate authority 2 From the Configuration Utility Select Communications gt 802 11 Radio gt Certificates 3 Select Enroll Certificates The Enroll Certificates dialog box appears Enroll Certificates OK User Name j Password Server Cancel 6 33 PM 4 In the Enroll Certificates dialog box enter t
164. w much of a charge you have left in your main battery Use the Software Diagnostics menu to view the version of your operating system the bootcode version and Intermec Value Add IVA information Use the System Diagnostics menu to help analyze network system or applications problems on the CK30 For example you can run diagnostics to check the network communications To open the diagnostics menu 1 Press C and then 2 If you have set a password enter it in the System Menu Access screen and press Enter The System Main Menu appears 3 Select Diagnostics oftware Diagnostics stem Diagnostics J 5 Exit Esc Select Enter 6 09 PM 4 Choose the diagnostics menu you want to use 104 CK30 Handheld Computer User s Manual Chapter 5 Running Diagnostics To close the Diagnostics menu 1 Press Esc until you return to the System Main Menu 2 From the System Main Menu press Esc 3 When the Exit Main Menu screen appears press Enter When you exit the System Main Menu the CK30 resumes the application you were running when you opened the diagnostics menu Understanding the Diagnostics Screens This section lists all of the diagnostics screens in alphabetical order You will see the following information for each diagnostics screen e Description purpose and definition e Location of diagnostic in the System Main Menu e A sample diagnostics screen Battery Information Use this dia
165. web site to your desktop PC 2 Double click the exe file on your desktop PC An InstallShield application starts and walks you through the process of extracting the upgrade files You can designate the folder where you want the files to unzip If you do not have SmartSystems Console installed the default location that the files are extracted to is Program Files Intermec CK3x OS vx xx xx xxxx where X XX XX XXXX is the operating system upgrade version If you have SmartSystems Console installed the default location the files are extracted to is Program files Intermec SmartSystem Ss_Lib Software CK3x OS vX XX XX XXXX where X XX XX XXXX is the operating system upgrade version 3 If you are using an SD card reader remove the SD card from the CK30 and place it in the reader 4 Copy all of the files in Program Files Intermec CK3x OS VxX Xx XX xxxX to your SD card If you are using ActiveSync or an FTP server to copy the files to your CK30 place the files in the SDMMC Disk folder CK30 Handheld Computer User s Manual Z Chapter 4 Managing the CK30 If you are using an SD card reader insert the SD card into the CK30 Perform a cold boot on the CK30 For help see Cold Booting the CK30 on page 129 Note Make sure the CK30 has completely loaded all of the upgrade files before you remove the SD card Upgrading Your CK30 Using SmartSystems Console Z You can use the SmartSystems Console to upgrade th
166. with a battery installed The AD2 dock charges the batteries provides power to the computer provides one Ethernet connector and provides a serial port for each inserted CK30 AG1 Protective Case The protective case provides a clear vinyl covering to protect the screen and keypad area AG2 Protective Boot The protective boot provides additional ruggedness for the CK30 AH1 Handle The handle works with all models of the CK30 and provides a convenient scanning trigger CK30 Handheld Computer User s Manual Appendix A Specifications AL1 Holster and Belt The holster and belt provide an easy way for you to carry the CK30 while not using it The holster and belt support either right or left handed use and you can use it to carry a CK30 with or without a handle You can only use this accessory with a CK30 that has either the 1D linear imager or the 2D imager AL2 Handstrap The removable and adjustable handstrap make it easy for you to hold and use the CK30 without tiring your hand AL3 Swiveling Belt Clip Use the swiveling belt clip to store your CK30 while not in use Once you have attached the belt clip it is easy to insert and remove the CK30 as necessary AV1 Vehicle Cradle Use the AV1 vehicle to attach your CK30 to a vehicle such as a forklift The vehicle cradle provides protection from vibrations that exceed the level the CK30 can withstand alone Decoded Serial Adapter P N 075510 The decoded serial adapter
167. y 132 power 132 screen 132 temperature 132 standard range laser scanner parameters 133 start screen 16 status bar described 15 beeps 21 troubleshooting 121 checking battery 8 lights understanding 19 supercap See backup battery support contacting Intermec xiii 120 180 switch reset 129 switching applications 96 symbologies bar code default 22 supported 133 synchronizing time on CK31 43 System Diagnostics menu 104 Main Menu accessing 90 changing the password 97 exiting 90 removing password 98 setting a password to protect 96 power information on 115 T task manager disabling from keypad 14 Task Manager using to close an application 95 manage applications 94 switch applications 96 view all applications running 94 view application properties 96 TCP IP network diagram 47 network configuring parameters 46 TE 2000 connection status 20 Terminal Emulation Programmer s Guide 4 telephone support xiii temperature specifications 132 terminal emulation keypad options 9 keypads typing hidden characters 139 session problems establishing 125 terminal message format TMF 40 testing contrast 107 display 109 keypad 111 LEDs 111 network connection 112 114 sound 118 tethered scanner attaching 25 CK30 Handheld Computer User s Manual Third party CA using to issue certificates 68 time server corporate network server 44 default 44 synchronizing with time s
168. you exit the menu system Upgrading Your CK30 There are two ways to upgrade your CK30 e You can upgrade your computer using an SD card e You can upgrade your computer using SmartSystems Console When you remotely upgrade your computer you are updating the operating system and the embedded Intermec Value Add IVA files Upgrading the Operating System Using an SD Card To upgrade the operating system you need e an SD card e an SD card reader optional e the latest upgrade file This file is available from the Intermec web site at www intermec com Go to Service amp Support gt Downloads Make sure the file you select is for your language You can use any file transfer method ActiveSync FTP server and so on to copy the upgrade files to your SD card Intermec recommends using an SD card reader CK30 Handheld Computer User s Manual 99 Chapter 4 Managing the CK30 100 Z Note If you are using an SD card reader to copy files to your SD card see Installing an SD Card on page 29 for information on how to remove and insert the SD card When you upgrade the operating system you erase the current configuration and replace it with the new default configuration You will need to set the network communications parameters on the CK30 to reestablish communications with the other devices in the wireless network To upgrade the operating system 1 Download the latest upgrade exe file from the Intermec

CK30 Handheld Computer User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents