User Manual Reply® Ativa
Contents
1. ede 19 INDICATOR ia Deer 19 CHARGING easi EM M EUR SUM M MEUM DM aa gee M EUM LI EEUU SENE 19 KEYPAD TECHNICAL SPECIFICATIONS 2 eon oae uei a aa eoi doa xS Pe E bn Cu etus cee 20 ERES 20 ECT RIGA eT ODER 20 igne d pi elc 2 APPENDIX m 22 WIRELESS PERFORMANCE AND VVISEIANVOIDANGE i56 prone neuer nel OD re ures ED M Me pU 22 WRS970 A DATA FORMAT AND COMMAND LISTS 23 D A eee 23 ACCESSORIES dem E E 23 LIMITED PRODUCT WARRANTY asks eA 24 FCG AND EU COMPLIANCE INFORMATION ice anu nua aeu quuni nuu uc ene 25 WRSGZ00 WIRELESS RESPONSE KEYPAD ion Unde 25 STANDARDS AND GUIDELINES 52 5 3 na gre pb a Ro Ra RR ad 25 iv THE USA FEDERAL COMMUNICATIONS COMMISSION FCC RULES AND REGULATIONS INDUSTRY CANADA RULES AND 25 PCG PIC toc m 26 EU DS 26 TROUBLESHOOTING PROCEDURES vs2. nici FR CR E una NR OR 27 INDEX 29 Fleetwood Group Reply Systems Introduction The system consists of wireless RF handheld touch screen keypads and a base station The system generally used to record answers to multiple choice is questions as part of a classroom presentation decision making session group videoconference focus or It offers methods for and reporting 20 of collecting immediately group response systems have available for years and millions keypads used worldwide over are currently Reply is a wireless handheld response system that provides interaction for meeting or learning environments Keypad responses are transmitted to the base station which processes and delivers the information to the attached computer Application software operates the base station and controls its associated keypads While the system s hardware may offer powerful features application software is the essential ingredient in applying the technology to generate useful results Applications Advantages Many meeting and learning venues require a mechanism for audience interaction of automating surveys and grading activities Reply meets Moreover many seek a method the need for such an interactive tool bringing everyone together and instantly allowing measurement of interest understanding and involvement Audience members can participate from the
3. User Manual Reply Ativa Applies to Keypad Model WRS8200 Firmware Revision 1 3X Electronic Inieruactivity fhe Feili Fleetwood Group Copyright 2011 Fleetwood Group Inc Electronics Division All rights reserved Licensed software products are owned by Fleetwood Group Inc or its suppliers and are protected by United States copyright laws and international treaty provisions Fleetwood Group Inc products are covered by U S and foreign patents issued and pending Information in this publication supersedes that in all previously published material Specifications and pricing are subject to change without notice Printed in the U S A Fleetwood Group Inc Electronics Division 11832 James St Holland Michigan 49424 www fleetwoodgroup com www replysystems com Sales 1 800 257 6390 Technical Service 1 888 GO REPLY 467 3759 is a registered trademark of Fleetwood Group Inc Other trademarks contained herein are the property of their respective holders em omm 05 04 2010 Revision 1 X Original E 07 14 2010 Updated Patent Information Revision History Updated C 06 08 2011 RF Power and Range table Added Label ID to System Icons 5 02 29 2012 Added Storage Temperature Table of Contents REPLY SYSTEMS MI PII aa 6 NERODUC TION err TEL CELERE 6 APPEICA TIONS ADVANTAGES vU uso OUS NOS M LOIN M
4. list of options Which colors should be used select all which apply Figure 14 Multi Input polling question with delegate entry Simply touch each option to select and submit by touching the Send button The order in which the items are selected may be important depending on the software and voting scenario Ranking Sorting Polling This polling type allows for the ranking or sorting a list of options useful for runoff or roll off voting or when responses need to be organized in order of preference Which colors should be used Put in the order of preference Figure 15 Polling question ranking polling Simply touch an option to select and move it to the desired position DOWN Up Down arrow buttons are used to move the selection up down one position in the list Or SKIP UP SKIP DOWN Skip Up Skip Down buttons are used to move the selection to the top bottom of the list Submit the sorted list by touching the Send button 14 of 31 Moment to Moment Polling This polling type allows for instantaneous time stamped responses When the value changes it is submitted and recorded immediately allowing a presenter to chart responses over time Move the slider to indicate your satisfaction Larger numbers indicate greater satisfaction smaller numbers indicate less satisfaction 1 O ____ um Figure 16 Polling question moment to moment Si
5. DAMES 6 RE COMMUNICATION suicide uia ci M DN M MM iM MM I M MM D MD tat EE 6 TECHNOLOGY LEADERSHIP PATENT PROTECTION AND CERTIFICATION esee nennen nennen nnne nennen nne a nas 6 OTHER FLEETWOOD GROUP INC PRODUCTS xr ERE ERAS MEER VERE RERXRERTUME Y REM EEUU 6 PRINCIPLES OF HR EXEC cde 7 SYSTEM DESCRIPTION amp t a vC xd UR Rar m na 7 PLACEMENT OFTHEREPLY SYSTEM e S oec ED 7 PRODUCT DIAGRAM reaper M MM iM MM iM 8 OPERATION CE a ea 9 POWERING THE KEYPAD OFF ccceeccececcececcececcececcececcececceeeccececeeeeseeesuceesacecsucecuaserecceseceeseceeeecueeesueenges 9 CONNECTING TOSAVAIPABEESESSIONS 9 LOGGING INTO SESSIONS c CR 10 CONNEC TING SESSION 2555 65 8 904 onto SS Ue ocio ERO E Fio era tede AA 10 Mee mE 11 ICON Anbau toit Aue ck count rfe 11 CON eU ET EC 12 POLENG TY PES Prec 12 SINGLESINPUT POLLING eae 12 13 DELEGATE e MB CNN T m 14 RANKINGI SORTING POLLING 45
6. is required and whether or not the system is accepting new keypads in the session Touch the Connect button and a dialog will confirm the selection Touch Refresh to update the list of Available Sessions as needed System software can be configured to automatically connect to keypads when there is only one Available Session This will bypass the Available Sessions screen If the keypad is not allowed on the system a message reporting Not Authorized will be displayed Select another session from the list or see the system administrator for help 9 of 31 Fleetwood Group Logging in to Sessions A login screen will be displayed when attempting to connect to an Available Session requiring a login Connecting to Session Room 118 Enter Login password meni e G0 G2 2 C2 Q2 02 CO 2 z GG CO 2 C2 2 CO 4900490 0 2 SD amp s Figure 5 Login screen Use the keyboard to enter the login password and select Go when complete System software can secure password entry character entry can display generic symbols in the entry box Login may be bypassed when a Smart Card is used for authentication Connecting to a New Session Press and hold the Side Button for approximately 1 second to display the New Session Shutdown popup Figure 6 New Session Shutdown popup When the New Session button is selected the keypad will leave
7. the configured to use a higher power level setting The level is only certified for use in the United States and Canada see 22 of 31 RF Power and Range pg 21 system software documentation For areas that don t have wireless internet issues but are using multiple Reply systems in nearby rooms it is recommended to lower the power level setting to avoid system interference Set the power to what is necessary to reliably cover the room or area in which the system will operate 23 of 31 Fleetwood Group WRS970 A Data Format and Command Lists The Base Station data format command lists and associated microcode are proprietary to Fleetwood People who wish to develop their own applications may purchase the Ativa API This is a software developer s toolkit that includes the necessary communication drivers for the base station Software Off the shelf software packages are available for These packages are available through Fleetwood s network of qualified dealer developers Contact Fleetwood for details on the software applications that are certified for use with products Accessories Call Fleetwood or an authorized dealer for information on available storage shipping cases extra cables or power supply kits 24 of 31 Limited Product Warranty Fleetwood Group Inc warrants its Reply Wireless Response System components for a period of 12 months 90 days for acces
8. the capacity of the inserted Smart Card Questions The number of questions recognized on the Smart Card Label ID This feature may be used to identify keypads with a number other than the Serial Number for special circumstances This number should only be changed by the system administrator please refer to software documentation 18 of 31 Battery and Charging Battery The keypad is powered by an internal rechargeable Lithium Polymer battery pack and is NOT user replaceable Any attempt to replace the battery with the incorrect type could result in the risk of explosion and will void the product warranty The keypad can operate up to 16 hours under typical usage conditions with a fully charged battery Battery life will vary with use Number of responses backlight use and polling modes will all impact battery life negatively with increased use Indicator LED The Indicator LED will light red during charging When charging has completed the LED will light green After charging is complete the LED will occasionally light red for shorter periods This operation is normal and desired to maintain an optimal battery charge If the LED lights amber orange a charging error has occurred Simply remove replace the keypad on the charging station Charging The keypad should only be charged by the recommended charging system Never attempt to charge a keypad with anything other than the chargin
9. the current screen search for active sessions and display the refreshed Available Sessions screen 10 of 31 System Icons Icon Bar Several icons are displayed on the Icon bar to indicate keypad functions and to provide access to certain features Many of these icons and features can be disabled or hidden by the system software and may not display Yt Represents the strength of the signal received from the active session Base Station 4 bars strongest signal gt RFSignal Strength Indicator bars no signal gt Activity Indicators When receiving data the down arrow will flash When sending data the up arrow will flash a useful diagnostic indicator gt Ativa Messaging System Send and receive text messages from the active session Base Station see Ativa Messaging System pg 17 gt Message Waiting OM The Ativa Messaging System icon will change to this icon when a new message has been received and is ready to be viewed see Ativa Messaging System pg 17 gt Busy Indicator animated This animated icon is displayed when the keypad is sending or storing data X gt Acknowledge Indicator This icon is displayed when the keypad has been 4 acknowledged and that sending or storing data was successful gt Alert 1 Touch this icon to send a special notice to the presenter This can be useful when asking for help raisin
10. your reseller or Fleetwood Group Inc for more information on certification Other Fleetwood Group Inc Products Fleetwood Group Inc is a manufacturer of quality electronic products that are sold through a worldwide reseller network All Reply products are designed and manufactured in Holland Michigan USA products please visit our website at For more information on these Or our customization capability www replysystems com Principles of Operation The Reply System uses the latest in 2 4 GHz wireless technology to turn any meeting into a dynamic interactive experience for each participant without having to deal with the difficulties of cables and connectors Fleetwood is unique in the marketplace with its patented technology to provide a two way link with the keypads This design ensures that no responses are missed by requiring a keypad to retransmit the user s response until it is properly received by the base station The design also allows the system to refuse to acknowledge any invalid entries This is clearly superior to other technologies using provide acknowledgment to the keypad when its entry is received one way radio or infrared which do not and do not have any way of rejecting invalid entries Figure 1 System Diagram The WRS970 A or WRS971 A Base station is the control the commands issued by system software center for system and operates according to The base station available bas
11. 11 20 21 25 5 12 fed DE ERR EPI E E E EOE EA 18 LE Le NN EAO 11 23 25 6 eee ee VAE 9 10 18 RECEPTOR 9 6 SEE C AE 8 11 15 18 22 EMEN 8 25 11 T technical specifications 20 18 ees iter sm 26 8 U 19 8 10 30 of 31 DUCIBUS m TT 23 wireless 21 31 of 31
12. A cachet ye Eo oL ee Eu Set tee e A Le ADEL Lue dc 14 MOMENT TO MOMENT POLLING Peta a POL clea EUER a t CU ee aetna E PR 15 SELF PACED MODEXSMART CARD MSS 15 SELF PACO MODE WITHA BASE Sina gentes a enu Pat ed e Cu Ea NU ee 15 SELF PACED MODE WITHOUT A 15 NAVIGATING THROUGH POLLING QUESTIONS stirred e dys rv EVE en SO 16 SAVINC RESPONSES attamen tinte tect cake tant cake 16 CHANGING RESPONSES 5 nea ataanusautecsnesutacacsaiesestecutseaccantsencacscsee 16 SYSTEM UD 17 RECEIVED a 17 SENT MESSAGES er E 17 CREATING A MESSAGE T MM MEE 17 CLEARING MESSAGES uds Ra dU Ex Ed a ipud ME 18 KEYPAD CONFIGURATION MENU ex IRE EREMO EVE ERA TEE UIN ME EAS DU D A RE CARES 18 PROPERTIES Sia codon cote tuna accu icona ta cina ation codd aM cede ELSE 18 ie epe bcm 18 SMARTCARD bas inita Noi En ido 18 P 18 ud e UU Ma Dee ae CE 19 BATTERY
13. BLE CAUSE SOLUTION Keypad battery life is short Keypad does not turn on Poor RF Performance Short range with keypads Keypad won t authorize The backlight is configured to stay on Batteries are dead Base not in open area Base located too close to other electronic equipment More than one base unit on the same Base ID Wi Fi RF Interference Other Interference Multiple Base Stations are too close Power level setting too low Interference Base station the keypad tried to connect to has been disconnected 28 of 31 If backlight is needed use the on key press or acknowledgement settings Recharge the batteries Do not place the base inside cabinets Place the base away from other electronic devices such as TV s DVD VCR players and similar Check that the bases covering an area are not on the same Base ID Verify the Wi Fi avoidance settings are set correctly in the software See your network administrator for channel settings Always physically separate other radio devices by at least 10 3 This includes Wi Fi Bluetooth ZigBee and other similar devices Keep base stations separated and do not stack units Check that the power level setting of the system is appropriate for the range trying to be achieved Some countries have restrictions as to the power level setting allowed See Section 0 See Poor RF Performance Press SEARCH key again and select a new base ISSUE
14. POSSIBLE CAUSE SOLUTION Base not found to connect to Keypad touch screen not responding Keypad is beeping Drivers not installed or can t be found Firmware is not responding Touch screen needs calibration Out of range of the session Software enabled keypad locator feature 29 of 31 Connect to the internet and then connect the base unit or if no internet insert the CD that came with the system Press and hold the power key down for approximately 10 seconds to reset the keypad Contact your reseller for assistance with screen calibration Move into RF range of the session See the system administrator about software configurations Fleetwood Group Index TAC 124619 11 14 tte nre dI uq MCN ORC DENT E m 8 11 18 GL E SA eee TT 9 Configuration Po EE IUe Pre RE REPRE EEPDF ee Ord 0 15 22 messages 18 TERNI O ge pe onan tea hens 18 12 CO 1 114 E o oc n Edd hcm Ud 17 ess ID S USECTILS i oed edven eru voie ate paa 11 17 8 I 12 19 8 patent THLOPMAION douce cepe ooo 6 DOD ETE TERRI E PER 12 19 Q 18 iud T 13 R 22 e RF communication 6 EE POW
15. ch option has been selected This will be the final response when polling for the question is complete Which color is your favorite Figure 11 Single Input polling selected button appearance D Selected Button Appearance may be disabled by system software and may not display Multi Input Polling This polling type supports the entry of multiple characters of text allowing responses of complete sentences special characters and more When using the QWERTY keyboard press the Shift button to toggle between capital and lowercase characters Press the Sym button to toggle between characters and numbers symbols When numbers symbols are shown the Shift button will toggle even more symbols When using the SMS keyboard repeatedly press a button to cycle through the available letters Repeatedly press the Symbol button to cycle through the available symbols Please describe your thoughts on this SS00G0080 222002086 Da Figure 12 Multi Input polling question with QWERTY entry Use the QWERTY keyboard to enter a response and submit by touching the Go button Please describe your thoughts on this D Gas Sec Sooo Figure 13 Multi Input polling question with SMS entry Use the SMS keyboard to enter a response and submit by touching the Send button 13 of 31 Fleetwood Group Delegate Polling This polling type allows for one or more selections from a
16. cter to indicate they are received and are displayed in blue text unread or black text read Messages are marked read after they have been touched selected Welcome to the Messaging System You may create a message to send to the admin Figure 22 Unread received message Sent Messages Sent messages begin with a character to indicate they are sent and are displayed in gray text This feature must be enabled through software in order to view sent messages in the list have not received my info packet yet Figure 23 Sent message Creating a Message To create a message to send to the presenter touch the New button Message to Send alolalaleteaiatetealc 222092050 2229299 VTL Figure 24 Message to Send screen Enter a message using the keyboard and touch the Go or Send button when complete Sending messages can be disabled by system software and may not be available Messages are limited to 250 characters including spaces 17 of 31 Fleetwood Group Clearing Messages To clear Received or Sent Messages touch the message to select it and press the Clear button Clearing messages can be disabled by system software and may not be available Backgrounds Keypads can display different backgrounds behind screens This tab displays a list of background images that have been loaded into keypad memory Images may be loaded via the Smart Card and enab
17. e identities through the OCX module Each base station can process can be set to any of the 31 responses from up to 500 keypads A radio frequency packet is continuously sent out by the Keypads can only communicate with similarly configured base stations base station when the unit is powered on 7 of 31 System Description amp Setup Base Station Computer Projector E IL IL Figure 2 Typical Room Layout Placement of the System WRS8200 keypads can operate in a room up to 650 x 650 200m x 200m in size The Base Station should be centered in the room for optimal performance The total range of the system is determined by the Base and keypad whichever is shorter Despite a robust communication system walls and some other 2 4 GHz devices can If coverage of a larger area is necessary elevation of the moderately to severely limit the system s performance base station or centering in room can usually improve the reception of the keypad signals Due to the properties of signals operating at 2 4 GHz Fleetwood does not recommend placing any
18. g system designed for the keypad A keypad with a fully drained battery will reach full charge in approximately 6 8 hours D Charging times will vary based upon the battery level 19 of 31 Fleetwood Group Keypad Technical Specifications Mechanical Value Symbol Parameter Unit Electrical Symbol Parameter Du m 20 of 31 RF Power and Range Low 21 e 21 of 31 Fleetwood Group Appendix Wireless Performance and Wi Fi Avoidance The Reply Ativa system is equipped with frequency hopping to avoid interference from other products However a heavily used wireless internet access point can make it more difficult to communicate on certain frequencies There are three commonly used channels for Wi Fi 802 11b g access points Channel 1 6 and 11 The Reply Ativa system can be set up to avoid 1 or 2 of these channels as needed D The settings to avoid Wi Fi are stored in the base station not the keypad These settings remain active even after disconnecting power until they are changed through software See your network administrator for help in determining the optimum setting Reply amp Ativa Wi Fi Avoidance Settings 2400 2410 2420 2430 2440 2450 2460 2470 2480 2 4GHz Band MHz KEY L5 Typical Channels Frequency Usage Figure 25 Wi Fi Avoidance If there are three or more 802 11b g or two 802 11n access points covering the entire band
19. g your hand or otherwise getting the presenter s attention please refer to system software documentation gt Login Indicator C This icon will display when the keypad is connected to a session which requires login gt Keypad Configuration Menu Touch this icon to access the keypad configuration menu system see Keypad Configuration Menu pg 18 X Battery Indicators This icon indicates the keypad battery level see Battery and Charging pg 19 backward forward through Self Paced Mode questions see Self Paced Mode Smart Card pg 15 gt Navigation Arrows Touch these icons to navigate gt Question Number 0315 Indicates the number of the currently displayed question when navigating through Self Paced Mode questions see Self Paced Mode Smart Card pg 15 gt Label ID 123456789012 Displays the special number assigned see Label ID pg 18 11 of 31 Fleetwood Group Icon Popup Access the Icon Popup screen by briefly pressing the Side Button Figure 8 Icon popup Self paced These icons are the same as those appearing in the Icon Bar Ativa Messaging System see Icon Bar pg 11 Alert see Icon Bar pg 11 gt gt gt Menu Access see Icon Bar pg 11 gt Exit hides the Icon Popup Screen from view gt Navigation Arrows see Self Paced Mode pg 15 Individual icons may be disabled by system software and may not disp
20. hange a response simply navigate to the question and number are displayed in the Icon Bar and in the Icon make a new selection or submit a new response The Popup Acknowledge Indicator will display in the Icon Bar when saving is completed successfully Figure 19 Self Paced Mode Icon Popup Use the navigation arrows to travel between available polling questions Saving Responses Responses to questions are saved automatically after each submission and are not lost when the powering on off When a question is selected which has a saved response the Acknowledge Indicator will display in the Icon Bar Figure 20 Self Paced Mode saved responses Acknowledge Indicator 16 of 31 Ativa Messaging System The keypad is capable of receiving and sending text messages from and to the Base Station Messages can be sent to one or more keypads or the entire keypad group Keypads can also send messages to the Base Station Messages gt Please see the coordinator in room 315 lt have not received my info packet yet Welcome to the Messaging system You may create a message to send to the admin Figure 21 Ativa Messaging System screen Access the Messages Screen by touching the Ativa Messaging System icon in the Icon Bar or the Icon Popup screen D The Ativa Messaging System can be disabled by system software and may not be available Received Messages Received messages begin with a chara
21. ir seat and personally indicate their opinions ideas and knowledge Results of the interaction are immediately available and their display offers presenters a valuable insight into the opinion and comprehension level of audience members 6 of 31 System setup typically involves handing a keypad to every participant and connecting the base station toa computer No keypad wires or cabling need be installed prior to use This allows fast reliable safe and attractive installation RF Communication The keypads communicate with the base station using wireless Radio Frequency RF technologies The patented proprietary design been rigorously tested and optimized for reliability and collection speed has Technology Leadership Patent Protection and Certification Fleetwood Group Inc maintains a leadership position in wireless development of audience response solutions United States Patents 6 665 000 5 724 357 7 599 703 B2 7 277 621 B2 5 379 213 7 746 820 European Patents 0 069 773 1 427 278 Bl 1 478 099 BI reflect the commitment to wireless technology leadership and the unique position that Fleetwood Group Inc brings to the market Additional United States and foreign patents are pending Fleetwood Group Inc also maintains a commitment to complying with the United States Federal Communications Commission and various foreign regulatory requirements Others are continuously being added Please contact
22. lay Polling Types Numerous polling types are available with the Reply Ativa system via a customizable interface allowing numerous question and feedback options The color LCD equips the keypad to display flexible questions and users are able to submit equally flexible responses customized to suit specific needs from simple to complex Responses are acknowledged by the system providing a robust polling experience superior to one way communication systems Live status is clearly displayed for each response with Busy amp Acknowledge Indicators see Icon Bar pg 11 When system software enables it many polling types are also capable of correct incorrect feedback after polling is complete Single Input Polling This polling type allows for the selection of a single response The last selection made during this type of polling will serve as the final choice allowing for the selection to be changed as many times as necessary before polling is complete Do you believe that this new opportunity is a good idea Figure 9 Single Input Example 1 How many times do you drive your vehicle per day Figure 10 Single Input Example 2 12 31 Touch the desired button to respond This mode does require the use of a Send button the selection is sent immediately Selected Button Appearance In Single Input Polling questions the last selection made will appear as a highlighted button making it clear whi
23. led for use with system software Keypad Configuration Menu Properties The properties screen displays several pieces of information about the keypad inserted Smart Card and the active session Serial Number This is a unique identifier assigned to each keypad from the factory and can not be changed It can be thought of as the name of the keypad Firmware Rev This is the revision number of the firmware installed on the keypad Boot Loader Rev This is the revision number of embedded program which installs new firmware onto the keypad and can only be changed at the factory 7 gt Label ID Displays the special number assigned see Label ID pg 18 Session Displays the name that has been given to the currently active session gt Base ID Displays the number assigned to the currently active session Base gt Address This is the dynamically assigned address of the keypad It is used internally within the Ativa system software Battery Level Displays the current power level of the battery see Battery and Charging pg 19 Smart Card When a Smart Card is used to load personal information or Self Paced Mode questions information read from the inserted card is displayed here see Self Paced Mode Smart Card pg 15 gt User Name The user s name stored in the Smart Card Card Ver Displays the version of the Smart Card gt Card Size Displays
24. mply touch the desired area of the slider scale or drag the marker to the desired area No Send button is needed as changes in response are submitted immediately Self Paced Mode Smart In this mode polling questions are loaded from a Smart Card and navigated and responded to at the pace and in the order desired The keypad can be used in this mode with or without a Base Station Self Paced Mode with a Base Many question types and their responses may be stored and accessed from a Smart Card Questions may be accessed from an inserted Smart Card after the presenter has enabled the Self Paced Mode see software documentation When enabled use the arrows in the Icon Bar or in the Icon Popup to navigate see Navigating through polling questions below Self Paced Mode without a Base Questions may also be accessed from an inserted Smart Card by selecting Offline Card Access from the list on the Available Sessions screen see Connecting to Available Sessions pg 9 for instructions Available Sessions Offline Card Access Room 315 Base 10 Login Required N A system Accepting Figure 17 Offline Card Access option When connected use the arrows in the Icon Bar or in the Icon Popup to navigate see Navigating through polling questions below 15 of 31 Fleetwood Group Navigating through polling questions Changing Responses In Self Paced Mode navigation arrows and question To c
25. quipment operating in the 2 4 GHz ISM band and using wide band modulation techniques 60950 1 2001 A11 2004 Information technology equipment Safety Part 1 General requirements FCC Part 15B 15 247 10 01 2006 Radio Frequency devices Operation within the bands 902 928 MHz 2400 2483 5 MHz and 5725 5850 MHz IC RSS 210 Issue 7 2007 Low power license except radio communications devices all frequency bands Category 1 equipment 26 of 31 FCC IC Compliance This device complies with Part 15 of the FCC Rules RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The user is cautioned that changes or modifications to the device that are not approved by the manufacturer could void the user s authority to operate the device EU Compliance This device is a 2 4 GHz low power response system controller intended for residential and commercial use in all EU and EFTA member states Notice The base and keypad units may be susceptible to Electrostatic Discharge ESD and other similar fast transient events causing system interruption Should system interruption occur reboot computer reset base unit by disconnecting and reconnecting USB cable 27 of 31 Fleetwood Group Troubleshooting Procedures ISSUE POSSI
26. sories from the date of manufacture for any material or workmanship defect in the product This warranty does not extend to batteries or any product component which has been subjected to misuse neglect accidental breakage improper installation use outside of present guidelines or alteration outside of our factory Reply Base Stations and Keypads use internal antennas built directly on the printed circuit board Modifying the antennas in any way will result in reduced range and will void the warranty There are no user serviceable parts inside Reply Base Stations or Keypads Fleetwood Group Inc agrees to remedy at the factory any product defect or at its discretion replace any component or part of the product provided the owner complies with the following procedures The owner is to determine that the problem is not the battery or a faulty or improper connection with the personal computer or power source The owner will contact our Product Service Coordinator during standard hours Monday through Thursday 7 00 AM to 3 30 PM and Friday 6 00 AM to 12 00 PM Eastern Standard Time at 1 888 GO REPLY 467 3759 Or www replysystems com rma to obtain a Return Material Authorization RMA number prior to shipping the product back to the factory The owner will send the defective component via prepaid freight to Fleetwood Group Inc Electronics Division Product Service Coordinator RMA 11832 James Street Holland MI 49424 If
27. the factory determines the defect is due to negligence or oversight on the part of the owner the owner will be invoiced for the cost of the repair 25 of 31 Fleetwood Group FCC IC and EU Compliance Information WRS8200 Wireless Response Keypad Responsible Party Pertaining to the Declaration of Conformity Fleetwood Group Inc 11832 James Street Holland MI 49424 Attn Product Service Coordinator Phone 888 467 3759 Standards and Guidelines This device complies with the following European Directives and USA Canada Regulations Directive 1999 5 EC on radio equipment and telecommunication terminal equipment and the mutual recognition of their conformity Directive 2006 95 EC on the harmonization of laws of member states related to electrical equipment designed for use within certain voltage limits The USA Federal Communications Commission FCC Rules and Regulations Industry Canada Rules and Regulations This device complies with the following national and international standards EN 301 489 1 V1 6 1 2005 EMR EMC standard for radio equipment and services Part 1 Common technical requirements EN 301 489 17 V1 2 1 2002 EMR EMC standard for radio equipment and services Part 17 Specific conditions for 2 4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment 300 328 1 7 1 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband transmission systems Data transmission e
28. tone when the keypad is outside of RF range USB Port is not intended for charging and will not properly charge the battery Continuous use with the backlight on will drain the battery even when connected via USB Operation Powering the Keypad On Off To power on the keypad press the Side Button After a few seconds the keypad will display the startup splash screen To power off the keypad press and hold the Side Button for approximately 1 second to display the New Session Shutdown popup Select Shutdown and the keypad will turn off Keypads can also be powered off by system software refer to software documentation To save battery life keypads will power off automatically See the table below Table 1 Automatic Shutdown Times Keypad Inactivity 5 min Condition 10 40 mint Out of range Keypad Inactivity Touch the screen to refresh time tTime configured by system software Connecting to Available Sessions Touch to select the Available Session to which you wish to connect A scroll bar will display next to the list of Available Sessions when there are more than will fit on the screen Tail E Available Sessions Expo Arena Room 118 Room 315 Base 10 Login Required system Accepting Figure 4 Available Sessions screen Once selected additional information about the session appears below the list including the session Base ID number whether or not login
29. walls between the base station and the keypads The material in a wall tends to absorb the RF signal and some reduced performance may be observed D Transmit power levels are controlled by system software see software documentation Fleetwood Group Product Diagram Refer to the following diagram for several physical features of the keypad Figure 3 Keypad Diagram 8 of 31 A Card Slot end This slot may be used to hold a Stylus Card or may be used with Smart Cards for secured login see Self Paced Mode Smart Card pg 15 to save responses or to load data into the keypad B Indicator LED A red amber green LED used to indicate charge status see Battery and Charging pg 19 C Touch Screen Color LCD Display with Backlight Used to display the keypad interface and to interact with items on screen Backlight functionality is customizable through software D Side Button Used to turn the keypad on off connect to a new session or to display the Popup Task Bar E Lanyard Loop A lanyard or security cable may be threaded through this opening F Charge Contacts For interfacing with the keypad charging system see Battery and Charging pg 19 G USB Port Used to update keypad firmware and to provide power H 1 8 3 5mm Jack This standard tip ring sleeve headphone jack can be used for audio output in future firmware revisions Internal Buzzer When configured via software the buzzer can emit a
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