User Manual
Contents
1. inual TT i ee User M ppm m RISC Creating Security Solutions g y With Cave SUTTIT Merc MES ivi 2 s a j hA 5 4 riscogroup com RISCe Creating Security Solutions g y With Cave RISCE Agility User Manual Creating Security Solutions 9 y Wik Cove Important Notice This guide is delivered subject to the following conditions and restrictions Q Q Q This guide contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The information contained herein is for the purpose of illustration and reference only Information in this document is subject to change without notice Corporate and individual names and data used in examples herein belong to their respective owners CE All rights reserved O 2010 RISCO Group March 2010 Page 2 RISCE Agility User Manual Creating Security Solutions Table of Contents Chapter Le IDEFOQHCHOTE o iced rv didis eiie A p aaa 5 GLM gical ae cle SEE PNE SEE PE Teer re SUUM eU MN EM ED HA DO EN PPP Iu 5 L2 PS iby APC COCHIN E a aeos Roi E NE2. Note For full capabilities of the 2 way remote control the bi directional keypad and 4 button key fob refer to the instructions supplied with each product fj Press both keys simultaneously m S d Press the panic button Page 17 RISCO Creating Security Solutions 9 y I Cove Agility User Manual Chapter 3 Remote System Operation 3 1 Remote Phone Operation The Agility enables you to operate the system from a remote touch tone phone by initiating a telephone call to or from the system and interacting with voice menus that guide you through your required remote operation Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad To remotely access the system 1 Froma remote touch tone telephone dial the number of the premises where Agility is installed 2 If your system is connected to a land telephone line and an answering machine is in use at the premises let the line ring once then hang up and call again If an answering machine is not in use at the premises wait until the system picks up After the system picks up a short tone is heard Note When the system picks up all phones on the same line are effectively disconnected and cannot be used 3 Enter your 2 digit remote access code within 10 seconds Default code 00 The following message is announced
3. False code rest alse code alarm restore Fire Keypad y ire alarm from wireless keypad Y Fire alarm in zone no XX Foil ok Z xx Restore in foil Day zone no XX Fault in foil Day zone no XX Forced set P y Partition Y is force set Wireless zone found zone no XX Gas natural gas alert from zone XX defined as a gas detector Gas natural gas alert restored from zone XX defined as a gas detector GSM E IP Fault IP address is incorrect GSM IP OK IP connection OK F Set P y C xx Partition Y set by user no XX F Fire fault Zn xx Fault in fire zone no XX Fi Exit program Exiting engineer programming from keypad or configuration software F Fault OK Z xx Restore fire alarm in zone no XX GSM Mdl comm OK Communication between the GSM GPRS Module and the Agility is OK SIM card missing or not properly sited SIM Card in place Page 40 RISCO Creating Security Solutions 9 y WER Cove Event Message temperature detector temperature detector O AC Fault I O AC Restore I O Battery Flt I O Battery Rstr I O Comm Restore I O Lost Restore The Agility received a signal from I O module after it has been regarded as lost PCARC x OK IPC Download ok IPC Network err IPC NTP ok IPC Upgrade ok Jamming OK Zn xx Jamming Zone xx KP y Low Bat Rst Ksw F Set P y Ksw Unset P y Agility User Manual Page 41 RISCE Creating Security Solutions Event Message L Temp rst Zn xx Low temperature aler
4. 9 y PE Core Agility User Manual Appendix B Remote Control User Operations The following section details the user operations from the Agility 2 Way Remote Control User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code Common Operations Operation High Security Mode i Set Ful Set Pata Unset System Status Output control A B C Long 5 Long 3 Code 1 Consult your engineer which commands are defined with a code 2 Pressing gt will cancel the Entry Delay time 4 3 Pressing gt will give status indication only by the LED of the remote control and not by local voice message 4 Ask your engineer which device is assigned to which key 5 Use this command to clear the remote control operation Advanced Operations Full Set Partition 1 2 3 3 s 5 as Cade Set Partition s 3 Partion 1 2 3 Unset ae e s re E E E code Page 37 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Status LED Buzzer Indications After each transmission indicated by a flashing Green LED from the remote control the Agility sends a status response indicated by the remote control s LEDs and Buzzer LED Indications Operation 1st LED 2nd LED Send command Receive Status Full Setting Red Part Set Orange Flash Red LED If the 1st LED changes to orange it indicates a low bat
5. There are four different authority levels available for users of the Agility Notes To define the authority levels refer to your engineer Agility can support up to 32 different user codes User codes may have variable lengths up to 6 digits Your Agility was given a Grand Master Code of 1 2 3 4 during manufacturing Unless your alarm company has already changed it to suit your preference it s best to modify this code to one that is unique and personalized as herein described Page 23 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Setting Changing User Codes The user assigned the Grand Master authority level can change all user codes but cannot view the digits in the user code fields Users with other authority levels can only change their own codes The system must be unset in order to set or change user codes To set change a user code Press Enter your code Using the arrow keys scroll to the option Codes Tags from the User Functions menu and press Note If you enter a wrong user code the keypad produces 3 short beeps and the Wrong Code Please Try Again message will be heard Press quickly and re enter the above sequence correctly 4 You will see the option New Change Press J 5 Using the arrows scroll to select the User Index number to which you want to 7 assign a user code and press Note In the Agility system the User Index number is from 00 to 32 where 00 belongs to
6. Web Browser Using the web you can perform a variety of operations on your system such as setting unsetting output activation receive status information and viewing event logs This feature will be available in future versions of Agility Page 7 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual 1 4 Status Indications LED Indicators The LED indicators provide typical system indications as discussed below Some indicators have additional functions which are explained later on Power LED Green The Power LED indicates system operation Condition Description On Power OK Rapid flash Indicates AC fault Slow flash Indicates low battery fault Set Alarm LED amp Red Condition Description On System set Rapid flash Alarm Slow flash System in Exit delay Part Set LED Red Condition Description On System set at PART SET Off System unset Ready LED Y Green Condition Description On System ready Off Open zones Slow Flash System is ready to be set while a specially designated entry exit door remains open Fault LED A Orange Condition Description Rapid Flash Fault Off No fault Note When all LEDs flash one after another in sequence the system is in Installation mode Page 8 RISCE Creating Security Solutions 9 y PE Core Agility User Manual Status Button Service Call Listen amp Talk The button on the main unit can be defined as a system status indicato
7. product may be used in conjunction with products not manufactured by the Seller Seller cannot guarantee the performance of the security system which uses this product Seller s obligation and liability under this warranty is expressly limited to repairing and replacing at Seller s option within a reasonable time after the date of delivery any product not meeting the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Seller s obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance or a guaranty that such event will not occur or that there will be no personal injury or property loss as a result thereof Consequently seller shall
8. Hello Please Enter Your User Code Followed By Enter your user code followed by Default code 1234 4 After your code is accepted a system status message is announced followed by the Operations menu You can now perform the required remote operations Page 18 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Voice Operations Menu The Voice Operations menu announces options and instructions on how to use the system functions The options in the Operations menu vary according to system status and your access rights Following is a list of the remote operations options Operation Setting all partitions Setting a selected partition Unsetting all partitions Unsetting a selected partition Changing Zone Omit status Operating Programming Outputs Changing Follow Me FM numbers Listen in to the premises Talking to the premises Listen and Talk to the premises Recording messages that are not included in the message bank 5 messages Recording an opening message Exiting the System To return to the previous menu To repeat the menu options Quick Key Combination Press 1 1 Press 1 9 followed by the partition number Press 2 2 Press 2 9 followed by the partition number Press 3 followed by the zone number and then 9 Press 4 followed by the output number Press 5 followed by the FM number and 2 Enter the new phone number and press 1 Press 6 1 Pr
9. User Manual Description Zone XX has failed in the soak test Sounder Y is regarded as lost following supervision test Special alarm from the from wireless keypad Y Speaker low battery restore from sounder Y Speaker low battery fault from sounder Y Exit time started in partition Y Tamper alarm from I O module Tamper alarm restored from I O module Tamper alarm from keypad ID Y Tamper rs Zn xx Tamper alarm restore on zone no XX Keypad Y tamper restore Tamper alarm from wireless sounder Y Tamper alarm from zone no XX Alarm from zone XX defined as Technical Alarm restored from zone XX defined as Technical Tamper alarm restore from wireless sounder Y Zone no XX is reinstated from omit Box Bell reinstated from omit Unknown event alert Partition Y unset by user ZZ Partition Y unset by remote control ZZ User login C xx User XX has entered into programming mode User 99 represents remote programming from the configuration software lood alarm from zone no XX lood alarm restore on zone no XX Zone self test failed zone no XX Zone self test OK zone no XX Zone trouble event from zone XX Zone trouble event restore from zone XX Page 43 RISCO Group Limited Warranty RISCO Group and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does not install or connect the product and because the
10. access All code lengths are 4 digits long 0 9 can be used for each digit There are no disallowed codes all codes from 0001 to 9999 are acceptable Invalid codes cannot be created since after 4 digits have been typed Enter is automatic Codes rejection occurs only when trying to create a code that does not exist Possible physical keys calculations Physical keys are implemented in the Wireless Remote Controls tis assumed only a user can have remote controls so having a physical key is considered as access level 2 Each remote control has an identification code of 24 bit so the number of options is 2524 9 Fora remote control to operate with the Agility a write process must be made after which the keypad is registered with the panel A valid remote control is one Learned by the panel and allows Set Unset Anon valid remote control is one not Learned by the panel and does not allow Set Unset Page 33 RISC Creating Security Solutions 9 y I Care Agility User Manual Appendix A Keypad User Operations The following section details the user operations from the 2 way wireless keypad User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code or proximity tag In the high security mode the proximity tag can be used as a substitute for inserting a user code when the display prompts to Insert a code Common Operations Operation Quick Operat
11. have no liability for any personal injury property damage or loss based on a claim that the product fails to give warning However if seller is held liable whether directly or indirectly for any loss or damage arising under this limited warranty or otherwise regardless of cause or origin seller s maximum liability shall not exceed the purchase price of the product which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week O RISCO Group 03 10 5IN1087 C Flexible Wireless Solution Security Devices Sounders Y bh Wireless l iWAVE i i i WatchOUT Cameras PIR PET Monitoring Station Detectors Wireless rn Fully Wireless Jj J E IR Beams Internal amp External E Universal Shock Glassbreak Sounders SM GPRS UN Detectors Detectors Main P I f ain Pane Contacts Remote Video IP GSM i Configuration Verification Receiver Safety Devices Software Software RE z EEH p 2 yt a XJ B Smoke Flood Gas CO Detectors Detectors Detectors Detectors E 4 User Monitoring AWA Video SM Voice Verification Messaging Messages P Internet 72 Keypads Keyfobs Panic b E Web Browser Email Management Notification Home Automation 2 Way Wireless 2 Way 4 B
12. the Grand Master 6 Enter the new code and then re enter the code If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 7 Repeat the above steps for additional codes until you have completed your list Deleting User Codes At times you may want to completely delete a user code Note that it is impossible to delete the Master Code although it can be changed The system must be unset in order to delete user codes To set change a user code 1 Follow steps 1 3 of the previous procedure See Setting Changing User Codes 2 2 Scroll the menu to the option Delete By User Press 3 Using the arrows scroll to select the User Index number which you want to delete and press 4 4 The display will show Delete User Are you sure Use the key to select 42 Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 5 Repeat the above steps for deleting additional codes Page 24 RISCE Creating Security Solutions 9 y PE Core Agility User Manual 4 2 Proximity Tags The bi directional keypad enables you to replace the use of a code with a proximity tag to set and unset the security system or to activate and deactivate home appliances and utilities such as heating and lights Proximity tag programming is performed from the User Functions menu When programming a proximity tag the following three options are available Adding a ne
13. 30 Agility User Manual Operation Advanced gt CS Connect Enables to establish communication with the configuration software at a predefined location through IP or GPRS Advanced Exit Entry Beeps Enables to control the exit entry beeps of the current keypad Follow Me Define Used to define Follow Me destinations phone number or Email address according to its type Voice message SMS or E mail Test FM Used to test Follow Me reporting Codes Tags Use this menu to set tags and user codes in the system For detailed information refer to Chapter 4 page 23 Clock Time amp Date Allows the setting of the system time and date This definition is required for setting the scheduler programming in the system Scheduler Enables you to activate or deactivate preprogrammed schedules that were defined by your engineer Up to 8 weekly programs can be defined in the system during which the system automatically sets unsets or activates programming outputs Event Log To view a list of system events that have occurred Service Information Allows the display of any previously entered service information Name and phone Macro Agility enables the installer or GM to record a series of commands and assign them to a macro For more information refer to section 4 5 Macro keys page 28 Page 31 Grand Master y User RISCE Creating Security Solutions Engineer y RISCO Creating Security Solutions 9 y I Car
14. Code U example 1234U Page 14 RISCE Creating Security Solutions 9 y PE Core Agility User Manual Partition unsetting Partition unsetting enables you to unset individual partitions within an set system To unset using Procedure for Partition Unsetting al aA High security mode OOO gt gt code or proximity tag Quick mode Press the amp button All partitions assigned to the button will be unset e Send SMS Code U Partition 1 2 or 3 Example 1234U1 Fore more j information refer to page 22 Duress unsetting If you are ever coerced into unsetting your system you can comply with the intruder s wishes while sending a silent duress alarm to the Central Station To do so you must use a special duress code which when used will unset the system in the regular manner while simultaneously transmitting the duress alarm Confer with your engineer which of the user s codes is defined as a duress code Note Under no circumstances must the duress code be used haphazardly or without reason Central Stations along with Police Departments treat duress codes very seriously and take immediate action Unsetting after an alarm When silencing an alarm the system goes into an unset state After the system is unset the sounders will sound 4 sounder chirps indicated that an alarm occurred in the system fN 9 J i On the keypad press Q for 2 seconds in order to view information about t
15. Intruder Alarm System Name John s Residence Event Fire Alarm Zone 5 Entrance door Time 01 April 2008 16 12 Partition Partition 1 First floor Service Contact ARC 01 03 5676778 Page 9 RISCE Creating Security Solutions 9 y Wik Care Sound Indications Agility User Manual In addition to the visual indications provided by the Agility s LEDs your system produces audible notification after certain events Condition Intrusion alarm Fire alarm Exit delay Entry delay Confirm operation Reject operation Set Unset squawk Description Continues rapid beeping Staggered rapid beeping Slow buzzer beeps until the Exit Delay time period expires Slow buzzer beeps until the Entry Delay time period expires A one second tone Three rapid error beeps 1 sounder chirp System set 2 sounder chirps System is unset 4 sounder chirps System unset after an alarm Page 10 RISCE Creating Security Solutions 3 y With Care Agility User Manual Chapter 2 Local System Operation 2 1 Setting your system Setting your system causes the intrusion detectors to trigger an alarm when violated The setting operation will be followed by a local message announcement if defined Before setting the system check the v Ready LED and make sure that the system is ready to be set If the system is NOT ready to be set secure or omit the violated zone s and then proceed Failing to set the system will be indicated by the system Y
16. QE Na EM DE RE EP PAD NI Gd EO HE 6 KO U SEE OP U 2 TOO e 7 TA Status Indica oS cette bat tere E REEE KAREE KEANE KERERE ESAN RAE REN SEAKAN E R AREENAN Sa Funus 8 LE DMG ICAO PS MP nn 8 Status Button Service Call Listen amp Talk essere 9 bio M roca D X 9 shui Messan TING m 9 Eai VICE SARIN serenate das Pogon 9 Sound Indications uses rossi roti eaii iatea RAKOVA o S too SIN XH UD IRI UU 10 Chapter 2 Local System Operation coiere triti pa trie dba SEE Hau ERR eva Te s savsan 11 ZA oetutip VOUT SY SCM asescnicte ten EAER UI NU CIE NN ERU REIN UE 11 igni cum A 11 Part iai p AA 12 PROMENE NN nnnm 12 jene i nsn De 13 BCLS WAIL Lau OS T5 E96 Sy SUSI secossa aa Gbas piss ns ttt potu ict sudo a tuts qo tips o eU e got 13 2 4 LIN SCENE VOUE SY SECON t aeiequnvia eet tO HR EA URGE ARM NI M DUM MN RMMINPU MUI MM IUE Iu EN ROSA 14 DUBIE Ui SCULINIS Seo E d isa UE Cr OUR MAN DANN EeBE TU NNI SNR UU NUN ENS 14 Par onon WSOC I itum NNNM CN PE ER EN RER EN PM EU MOEE 15 Pur cec WINS SU EIN SEE PE PIETA ES EM A ME PNE PIR 15 Unsetimne aker on alar PN E 15 FRESE CLINE after an alarni assegno a A S 16 Zwei MA 16 PTC dio e 16 2 oehidi
17. e Agility User Manual Chapter 5 System Specifications The following technical specifications are applicable for the Agility Electrical Characteristics System Power Units Consumptions Backup Battery Battery Dimensions HxWxD Internal Sounder intensity Operating Temperature Storage temperature Physical Characteristics Dimension HxWxD Weight Without battery Wireless Characteristics RF immunity Frequency 230V AC 15 10 50Hz 50mA Optional 9VAC 9VA 50 60Hz Main board Typical 130mA GSM Stand by 35mA Communication 300mA Modem Stand by 20mA Communication 60mA IP Card 90mA Max Sealed Lead Acid Battery 6V 3 2 Ah 67mm x 134mm x 34mm 90 dBA o 1m 10 C to 40 C 14 F to 104 F 20 C to 60 C 4 F to 140 F 268 5 mm x 219 5 mm x 64 mm 10 57 x 8 64 x 2 52 inch 1 31Kg Full configuration According to EN 50130 4 868 65 MHz or 433 92 MHz Page 32 RISCE Creating Security Solutions 3 y With Care Agility User Manual Chapter 6 EN 50131 Compliance Compliance Statement Hereby RISCO Group declares that the Agility series of central units and accessories are designed to comply with 9 ENB50131 1 EN50131 3 Grade 2 9 ENB50130 5 Environmental class II 9 EN50131 6 Type A 9 UK PD 6662 2004 ACPO DD243 2004 Police Possible logical keys calculations Logical codes are codes typed in the wireless keypad to allow level 2 users and level 3 engineer
18. e a Dame Ala N ae icisteno aset RE ES IRE SIN EN EN OB NU PUR II QE DINE deals EA Due de LIN NI rH M EPA 17 Chapter 5 Remote System OperalHO0n cernentes tnon bara ora sna ora Fa Ta EPA EE n UP Eo akata 18 SL Remote Phone O Pera lon NM 18 RemolelvAecessme he PSE auos eu oU FENDER IU Den QI O ae TOGA iene AP EP EN RE 18 Voice Operations Menu seres bi ttes I e eI tin a RUE NUS RE RONA AJ UN Nee PV NLIS NER SESS 19 Receiving Calls mom ENS Dy SLCHI si osvete sent M 20 PERMOW IEG Ge Meni RM A 20 Bisdirechonal Copie 31D sacre itat ti ite Rica SERE Ide end sp n NUN consistant 21 9 2 MS U d RU 22 SMS Kemole Cono Lessin EEES ASEA EEEE R 22 DMS Confirmation Messa PE nirai OS Coni odes a etu veo oen n tes ba KNJ oap o OMS 22 Chapter 4 User Functions and Settings eeseeeseeseessosseessessosseessosseessossosssessossesssesseeses 23 BM User CodeS w 0 0 SX XnEnn X X 23 T TTO aE a E E AEEA ee 25 45 Defining Follow Me DeStinatlOns seit ta a EE 26 ZE ZE SC IC UNE D I 27 RISCE Agility User Manual Creating Security Solutjops 25 MAGO Key aaus E A E NIE Ua 28 46 Complete Ment of User PUYcDODS ucc aS eia eE E ENS 29 Chapter 5 System Specie NON Sinisisi aaa 32 Ch pter 6 EN 50151 Compliance utpote tici kad emi PvP r n ana eve pde 33 Appendix A Keypad User Operations eee eese eese eene ente
19. emote control you can set unset send a panic alarm activate outputs and more Being bi directional the remote control receives a reply status indication via its 3 colored LEDs and internal buzzer sounder from the panel for each command that it has sent to the panel For higher security commands can be defined to be activated with a 4 digit PIN code Agility 2 Way Wireless Keypad Using the bi directional wireless keypad you can program and operate your system according to your needs Being bi directional the keypad receives a reply status indication from the panel for each command that it has sent to the panel To use functions of the keypad you can use a code or a proximity tag 4 Button Key fob Using the 4 button key fob you can set unset send a panic alarm and activate outputs Remote Phone Operation Using any remote touch tone phone you can perform remote operations such as setting unsetting listening in and talking to the premises and more The system can also provide audible information such as event occurrences and the status of your system SMS If your system is equipped with a GSM GPRS module it can provide information about the system such as event occurrences by SMS You can also operate the system using SMS commands for setting and unsetting the system and more Configuration Software RISCO Group s Configuration Software enables the engineer to program the system and operate the system locally or remotely
20. en ee tn atten enntnn 34 COMMON Operallofis usosivea esi vexit ERE PISSEN HEY OIM dog BARA SENTETE Don BLUR KOKA SPRVA ase 34 ZOI CG DO PGA ONS eo ND OFEN DUNG NNNM dU ni dM O ZEO NN EM 34 LEDs Indica lotion e DEI IRBN PRI ain DRM NE BU m RAIS 36 Appendix B Remote Control User Operations eee 37 Common OperatiofiB sese is ten ner aa aE EAN ERa NNE EENES VESAAS UARER KRIMIS A SARA ORK 37 Post curso reuse MN 37 Status EED Bu uzzer Indications esseri coriis srias enaa Sile EEREN Ne AE NEE NREN ERONEN SEEREN ERE AH VESS 38 Chaneme Remote Control FIN TOdo NN ERR NI DEDE 38 Appendix C Event Log M SSabpBS isi iioii oa ons eai Sek a eI SEMI Ra o raE ORE RUE Dakar kd 39 Page 4 RISCE Creating Security Solutions 9 y PE Core Agility User Manual Chapter 1 Introduction Congratulations on your purchase of Agility RISCO Group s Flexible Wireless Security System The Agility has been specifically designed to meet a wide range of security safety and home automation needs for many residential and commercial applications Agility is designed to recognize abnormal conditions and inform the system of the status of any protected door window hallway room or area Status information is presented visually or verbally It supports the capabilities of communicating with an Alarm Receiving Center ARC or to your mobile phone using friendly and easy to understand verbal messages as well as SMS or E
21. engineer will give you a return Anti Code Enter this Anti code followed by and the system will reset Engineer Reset Your ARC or engineer can reset your system remotely or locally from the keypad To enable local reset by your engineer you may need to authorize him using the master code after the engineer enters his code A one hour time window is opened for the engineer to program user functions and be able to reset your system locally Page 16 RISCE Creating Security Solutions 9 y PE Core Agility User Manual 2 3 Sending a Panic Alarm Panic alarms enable you to send a message to the ARC in the event of an emergency send a message to a follow me number announce a local message or activate a local alarm Panic alarms can be set to be silent Refer to your engineer for more information To send a Panic Procedure Alarm using f SA Press both ani keys simultaneously Press both a and Dros simultaneously Note Your engineer should define these keys to be set as panic keys These keys can be either disabled or used to establish a service call to your _ ARC fF LN If defined by your engineer pressing simultaneously for 2 FN seconds will send a fire alarm and pressing simultaneously for 2 seconds will send a special emergency or medical alarm Press the small blank button if defined ES Note Your engineer can define the small blank button to be used for sending a panic alarm
22. enu 2 Go to Activities gt Omit Fault 3 The following question will appear Omit Faults Are you sure N a 42 Using the a key change to Y and press to confirm 4 Press C to return to main display and perform the setting operation again Page 13 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual 2 2 Unsetting your system Unsetting your system causes the detectors not to trigger an alarm when violated When you enter the premises the Entry Delay begins to count down You must unset the system within the Entry Delay time to prevent the system from triggering an alarm The unsetting operation will be followed by a local message announcement if defined Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your engineer setting the system after an alarm might require an engineer code For more information refer to your engineer Your Agility offers the following kinds of unsetting System unsetting Unsetting deactivates the partitions assigned to the specified user code To unset using Procedure for Unsetting Quick mode High security mode Press do followed by code or proximity tag Press the amp button All partitions assigned to the button will be unset v Send SMS
23. ess 6 2 Press 6 3 Press 7 1 5 Press 7 6 Press 0 Press Press Page 19 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Receiving Calls from the System Upon event occurrence such as alarm activation the system informs you of security situations for example intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Acknowledge menu The system can call up to 16 Follow Me numbers enabling you a relative or neighbor to be informed of the security situation You can then take the appropriate action whether this is to inform the authorities or acknowledge the event and remotely operate the system Notes Follow Me messages are performed only after reporting to the ARC Follow Me numbers are assigned certain events for which they receive calls The system must be programmed to call a FM number after a specific event occurs in order for that event to trigger the call To receive an event call 1 Pickup the phone 2 Say Hello or press 4 The Event Announcement message is made informing you of a security situation in your system for example 24 Oaklands Street Intruder alarm Ground Floor kitchen Notes If no voice is detected the event message will start playing 5 seconds after phone pick up Press to begin playback of the event message from the beginning To repeat the Event Announcement message press f To omi
24. ess of the condition of the other Partitions can be set or unset one at a time or all at once and each partition can be set at Part Set or Full Set Only users that have been defined to operate multiple partitions can operate more than one partition and set unset all partitions at once To set using Partition ls Set or Part Set a Quick mode High security mode s iz SE i 2 code Quick mode OOO gt High security mode OOO gt code or proximity tag V Press button or button 4 if defined Advise with your engineer v Send SMS Code S or P Partition 1 2 or 3 Example 123451 Fore more information refer to page 22 Page 12 RISCO Agility User Manual Creating Security Solutions Force setting Force setting sets the system regardless of open zones Your engineer must enable this option Note Force setting the system results in leaving part of the system unsecured Setting with faults in the system If required and defined by your engineer all faults in the system should be confirmed to enable the setting operation while performing setting from the wireless keypad When trying to set the system with faults the display will show a System Faults message Press the i key to view the faults in the system Scroll down the faults list to view all faults in the system To enable one time setting from the keypad 1 Press and enter your user code to access the user m
25. he last alarm If an Entry door is opened prior to unsetting the system the following voice announcement message will be heard Alarm occurred in the system Press the key will indicate the cause of the alarm Page 15 RISCE Creating Security Solutions 9 y P Cove Agility User Manual Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your engineer setting the system after an alarm might require an engineer code For more information refer to your engineer Your engineer can define the number of times 0 15 that an alarm will be sent from the same detector during one setting period This is usually used to prevent an alarm from a malfunction detector an environmental problem or incorrect installation 9 Resetting after an alarm Your installation company can define that the reset of the system to a Normal Operation mode will require the intervention of your ARC or engineer In this case after an alarm condition the system will be regarded as Not Ready and while M requesting for system status indication you will get a fault message Engineer Reset Anti Code Reset Press OJ Enter user code Go to Activities Anti Code option 9 Call your ARC or engineer and quote the RANDOM CODE displayed on your keypad The ARC or
26. ion High Security Mode Press Press followed by code or proximity tag 2 Part Set a Press a followed by code or proximity tag Press Full Unset Press I followed by code or proximity tag 1 Consult your engineer for the operations defined with a code 2 For optimal use of the proximity tag use it from a distance of 1 2 cm from the center of the keypad s door 3 For Part Setting with no entry delay press the key for two seconds Advanced Operations Quick Operation High Security Mode Full settin Select partition Select partition O and tition 1 2 3 partition 0 0 D D press a stowed by code or proximity tag Part Setting Select partition 7 Select partition S NF and tition 1 2 3 P i OO and press al press proximity tag Unsetti titi MEL do Select partition ODO ON press TOONER 1 2 3 a followed by code or the code or the proximity tag Panic alarm D Garvice call Press both keys simultaneously Page 34 RISCE Creating Security Solutions 9 y PE Core Quick Operation High Security Mode Fire SC 4 AA n OO simultaneously for 2 seconds Emergency Medical Po 4 Press OO on J simultaneously for 2 seconds Agility User Manual System Chime On Off Main unit Speaker Volume Press the button 4 for 2 seconds Press the button for 2 seconds Select the volume level O No sound 4 Full volume 42 Press to save your selection Se
27. l operation messages can be assigned to the actions of setting unsetting omitting activating outputs or changing follow me definitions Page 22 RISCO Creating Security Solutions 9 y PE Core Agility User Manual Chapter 4 User Functions and Settings The functions and settings explained in this chapter can only be performed via your keypad and the Configuration Software This chapter refers to these functions and settings as performed via the keypad Refer to the Configuration Software manual for more information regarding how these functions and settings are performed via the Configuration Software When using the keypad during the programming mode use the following table to be familiar with the functionality of the keys Function Sequence 9 Exits from the current menu Terminates commands and confirms data to be stored Cet Used to browse through the menu Scrolls up a list or moves the cursor Numerical keys are used to input the numeric codes that may be reguired for setting unsetting or used to activate specific functions 4 1 User Codes To perform many of the Agility functions a security code often called a user code must be used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions while those with a lower authority are more restricted in what they may do
28. low to achieve the related effect You can press ie Or a keys to toggle to the required character Function Results Stop dialing and wait for a new dial tone W Wait a fixed period before continuing Send the DTMF character Send the DTMF character Delete numbers from the cursor position 9 simultaneously 7 8 When done with your complete entry pres Ka to store it 4 4 Scheduler The Agility enables you to automate some system operations This is performed by defining weekly programs by your engineer Each program can be defined with up to two time intervals per day during which the system automatically performs one of the following functions Automatic Setting Unsetting An setting program automatically sets and unsets the system during your required time intervals Automatic PO Activation A PO home appliance activation program automatically activates and deactivates POs during your required intervals In addition each program can be defined to be activated in a different manner during vacation Once your engineer defines a schedule program it will be activated You have the option to deactivate a program according to your needs To disable a weekly program Press 2 2 Enter your user code 42 3 Scroll the menu using the arrow keys to the option Clock and press ys Y 4 Press to enter the Scheduler menu 5 Select the Scheduling program index number Use the key to activate D deactivate a
29. ly listen in to your premises in order to verify the cause of an event occurrence through the microphone or remotely talk to your premises via the Agility loudspeaker for example to guide someone in distress To listen in or talk 1 Fromthe Operations Acknowledge menu press 6 The following messages are announced To Listen In press 1 To Talk press 2 To Listen and Talk Open channel press 3 To return to the previous menu Press Select the desired option Press to end listening in and talking communication and return to the Operations menu Bi directional Audio Options after an Alarm In the event of Burglary Fire and Medical alarms the Agility is able to report these events and then stay on the line This allows the monitoring service to perform Voice Alarm verification verify the alarm or Verification in order to verify a cause of event or guide someone in distress Service call The Service Call feature enables you to call the ARC by pressing a key To establish the service call press the button on the main unit or press simultaneously the buttons a D on the bi directional keypad Note The Service call should be defined by your engineer Page 21 RISCO Creating Security Solutions 9 y Wik Care 3 2 SMS Operation SMS Remote Control The Agility enables you to perform remote control operations using simple SMS Agility User Manual commands The following section describes the SMS command
30. mail messages This manual describes how to operate your system It will guide you through programming instructions for main system features as well as basic setting and unsetting commands for the system 1 1 Main Features Upto32 wireless zones 1 way or 2 way wireless detectors 4 optional wired zones only with I O expander 32 User codes Grand Master code 4 fixed authority levels for user Proximity tag for each user 3partitions 3 wireless keypads 1 way or 2 way 3 wireless sounders internal or external 8Remote controls 1 way or 2 way 250 Events Log 16 Follow Me destinations 4 outputs I O expander X 10 support I O expander A4wired zones I O expander Page 5 RISCE Creating Security Solutions NOR SIA NE Agility User Manual 1 2 Agility Architecture Your Agility controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide external perimeter and internal burglary protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects a fault it will notify you with beeps and indicator lights on the panel itself The following diagram shows the components that make up the system Security Devices Sounders 2 gt A Y bh a v D Wireless WAVE IP i WatchOUT Cameras PIR PET Detectors Monitoring Station Wireless
31. mor Fully Wireless K y Y EI Jj 3 E IR Beams Internal amp External aene A Universal Shock Glassbreak SORORIS 3S E m Transmitters Detectors Detectors M P I z agers OM IS ain Pane ETSER Remote Video IP GSM Configuration Verification Receiver Safety Devices Software Software Contacts mm A Y d A B A 22 E on User Monitoring Smoke Flood Gas co um Detectors Detectors Detectors Detectors Se KOM N p E i E Video 4 j Video SMS Voice Verification Messaging Messages Web Browser Email Management Notification Keypads Keyfobs Panic Home Automation 2 Way Wireless 2 Way 4 Button Wristband Keypads Remote Keyfobs Panic with proximity Control Transmitter ags Input Output Expander Module Note The web browser feature will be available for user monitoring in future versions of Agility Page 6 RISCE Creating Security Solutions Y MIA Cove Agility User Manual 1 3 User Operating Tools The Agility system can be operated using several devices some of which have been designed as bi directional If you have purchased a bi directional device your system is capable of sending a return reply status indication from the panel to the device for each command that is sent to it Depending on your purchase you can operate your system via the following 2 Way 8 Button Remote Control Using the bi directional 8 button r
32. nd press Page 27 RISC Creating Security Solutions 9 y Wik Cove Agility User Manual 4 5 Macro keys Programming Macro Keys Agility enables the installer or Grand Master to record a series of commands and assign them to a macro When the macro is pressed the recorded commands are executed from beginning to end Up to 3 macros can be programmed to a system using the Agility keypad or the Agility Configuration Software Before programming a macro it is recommended to perform your required series of commands making a note of every key you press while doing so Note Macros cannot be programmed to perform disarming commands To program a macro 7 1 Inthe Macro menu select a macro A B or C and press 2 Enter the sequence of characters according to the following table COO m sed to enter numerical characters Used to move the curser to the right Press 1 twice Represents the character Represents the Y character Represents the key Represents the fil key Represents the character Represents the character E and 0 simultaneously Deletes your entry from the cursor position forward a La Use to toggle between Aer V t k and all of the numeric characters Used to end the sequence and save it to memory Page 28 Agility User Manual 3 Press to save your entry RISCE Creating Security Solutions 9 y PE Core The series of characters is saved and assigned to the selected macr
33. o For example To arm partition 1 with the code 1234 enter the following sequence 11 254 Activating a Macro Press 7 8 9 on the keypad for 2 seconds to activate the macro A B C respectively A confirmation message will be heard Macro X activated 4 6 Complete Menu of User Functions The Agility comes with a variety of selectable user functions that become available when you enter the User Functions mode The following section lists these functions Note Although these functions are in the User Functions menu you can ask you engineer to program some of them for you To enter the User Functions mode press C followed by your user code The following table shows full Keypad Operations according to users V User is able to perform this function User is unable to perform or see this function Operation Engineer Activities Omit Zone Provides the ability to omit any of the system s intrusion zones Omit zone 2 PU zone Define Y using the s key and press Main Buzzer ON OFF Used to control the main unit buzzer Grand User Master y y y y A E Walk Test Used to easily test and evaluate the operation of selected zones in your system Page 29 RISCE Agility User Manual Creating Security Solutlops os Operation Grand User Engineer Master Output Control Allows user control of previously y y designated external devices e g an appliance a motor driven garage door etc O
34. oll the menu to the option Delete by user Press A 3 Using the arrows scroll to select the user for which you want to delete the proximity tag and press 4 The display will show Delete User Are you sure Use the key to select Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded To delete by tag 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by tag Press 3 Within 10 seconds approach the proximity tag at a distance of 1 to 2 cm from the keypad s keys A confirmation message will be displayed 4 3 Defining Follow Me Destinations In the case of an alarm or event the system can initiate a phone call to a designated telephone send a SMS or send an E mail and employ unique tones or messages to express the active event To enter edit a Follow Me number Press 2 Enter your user code Scroll the menu using the arrow keys to the option Follow Me and press e Select the Follow Me index number you want to edit and press GN Press to enter the Define menu Enter the phone number including the area code if required or an e mail So 3e wd ge address as requested on the screen and press Up to 32 digits can be included in the phone number Page 26 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual 7 If required include the special functions described be
35. our Agility offers the following kinds of setting Note If you are unable to set the system press the status key to view system messages Full setting Full setting prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises The system will set after the designated countdown time Exit delay and a local message will sound Once you have set the system exit via the designated final exit door To set using Full setting procedure Quick mode La High security mode Press Le code Quick mode a a High security mode code or proximity tag Press 8 e Send SMS Code S example 12345 Page 11 RISCO Agility User Manual Creating Security Solutions 9 y I Cove Part setting Part setting activates only perimeter detectors as defined by your engineer enabling individuals to remain inside and move about the premises while the system is partially set To set using Part setting procedure Quick mode 1 ot High security mode Quick mode a a High security mode C code or proximity tag Press amp button or button 4 if defined Advise with your engineer Send SMS Code P example 1234P Partition setting One of the Agility s advantages is its ability to divide the system in up to 3 partitions Each partition may be managed as a separate security system each of which can be set and unset individually regardl
36. r or as a S O S button Once pressed a service call will be established to the ARC which then enables 2 way communication with the premises Voice Messaging Three types of spoken messages are heard when using the Agility locally in the premises or remotely to your mobile Event messages Upon selected event occurrence the Agility initiates a call to a remote Follow Me FM telephone number informing you of a security situation by playing a pre recorded Event announcement message Status messages Upon remote access of the system by initiating a call from a remote telephone or receiving a call from the system the Agility announces the current system status by playing a pre recorded Status message Local Announcement messages Upon event occurrence or user s keypad operations the Agility can announce various local messages to residents SMS Messaging Using the GSM GPRS Module the system can send predefined SMS event messages to a remote Follow Me FM telephone number informing you of the status of the security system and certain events that occurred in the system For example Security System 30 11 2005 10 10 Intruder alarm Partition 1 Entrance Email Messaging Using the Agility IP Module the system can send event messages by Email to predefined e mail addresses informing you of the status of the security system and certain events that occurred in the system For example Subject Alarm Security Message
37. s and the response of the system to these commands Note This application is available only if a GSM GPRS module is installed in your system Operation Set all partitions of a user code Set all partitions to Part Setting Unset all partitions of a user code Set by partition Part set by partition Unset by Partition Omit a zone Un omit a zone Activate Output Deactivate Output Change FM number Get system status Get last alarm memory Get SIM credit level for prepaid cards SMS Message Structure Code S Code P Code US Code S Partition No Code P Partition No Code US Partition No Code OM zone number Code UNOM zone No Code POON PO No Code POOFF PO No Code FMPHONE FM serial number NEW New Phone No Example 1234S 1234P 1234US 1234S1 1234P1 1234US1 12340M05 1234UNOM05 1234POON1 1234POOFF1 1234FMPHONE 3 NEW0529692345 1234ST 1234AL 1234CR Notes SMS commands can be sent from any mobile phone or from an SMS website Command words are not case sensitive A separator between command words is not required although it is accepted SMS Confirmation Message A confirmation message following a SMS operation is sent to the user upon request by adding the letters RP at the end of the SMS messages listed below Example 1234 S RP A confirmation message following a setting operation will be sent to the user Confirmation or Fai
38. t keypad LCD fs contrast Press o 2 seconds Use the Q keys to adjust the keypad s display contrast 6 and press Output control Press button A Rs 2 2 Press button ODE G for 2 Sl for 2 seconds seconds followed by code or proximity tag View Last Alarm lo Ma Hold button for two seconds View system Status Only LCD display Short press on fa N Short press on LCD display N followed by code or proximity tag Long press on 4 LCD LCD display voice Long press on display voice followed by code or proximity tag Macro Activation Wake up keypad Update Keypad Parameters Enter programming Press ua enter the code mode Page 35 O RI SCO Agility User Manual Creating Security Solutions 9 y IE Cove Quick Operation High Security Mode Changing Keypad lg Press C simultaneously for 2 seconds Select the language and press to confirm 1 All operations are available while keypad is turned on Not in Sleep Mode 2 Ask your engineer whether outputs control is applicable or not and which output is assigned to which Language key 3 Ask your engineer for the macro defined for each key 4 Ask your engineer for the keys definition LEDs Indication Communication with the panel a On Fully or partially set Red Slow flash Exit delay Rapid flash Alarm Fault in the system while the system is unset Yellow Page 36 RISCE Creating Security Solutions
39. t restored from zone XX defined as a temperature detector Line fault Line restore Lost Zone xx Low Bat rs Z xx Low bat Zn xx Low bat KF yy Low Temp Zn xx Low temperature alert from zone XX defined as a temperature detector Main AC lost Main AC restore Main low battery Msg Box Tamper Agility User Manual No comm I O Mdl Communication failure between the Agility and I O module No comm Soundr y Communication failure between the Agility and sounder Y No comm GSM No communication between the GSM GPRS Module and the Agility Omit Box Bell Omit Fault C xx Omit Zone xx P Set P y C zz P Set P y KF zz Panic Keypad y PTM Send Data Radio l bat S y Radi T Radio 1 bat rS y adio low battery restore from sounder Y Remote F Set P y he system has been set from the configuration software Remote P Set P y The system has been set in Part Set mode from the configuration software Remote program The system has been programmed from the configuration Msg Box Tmp Rst Tamper alarm restore from the Listen In message box unit No Com IP card Communication failure between the Agility and IP card software Remote Unset P x Partition Y unset from the configuration software Restore Zone xx Alarm restore in zone no XX RF Jamming Wireless receiver jamming Sndr y Lost Rst The Agility received a signal from sounder Y after it has been regarded as lost Page 42 RISCO Creating Security Solutions 9 y Wik Cove Agility
40. t the Event Announcement message and go directly to the Acknowledge menu press 3 Acknowledge the event See Acknowledge Menu Acknowledge Menu After the Event Announcement message is made the following list of options is announced Operation Digit Acknowledge Message Press 1 Acknowledging an event means that you have received a message from the security alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number Acknowledge and stop all dialing Press 2 followed This option acknowledges the event and stops the system from by the code calling the next FM numbers to report the event Acknowledge and access the Operations menu Press 3 followed The Operations menu lists the available options for remotely by the code operating your system Page 20 RISCE Agility User Manual Creating Security SOR s Operation Digit Listen In and Talk Press 6 followed This option enables you to perform bi directional communication by the code Repeat the event message Press 4 Repeat the Acknowledge menu Press Note If an invalid code is entered 3 consecutive times the system hangs up and this FM number is locked for 15 minutes and no calls are initiated to the FM number If a valid user code is not entered within 10 seconds the system hangs up Bi directional Communication The Listen In and Talk options enable you to remotely and silent
41. tery condition Buzzer Indications Sound Status Changing Remote Control PIN Code Each remote control can be defined by your installer to be activated with a unique PIN code To change the remote control PIN code from the remote control itself Note To change the PIN code it is mandatory to perform the following procedure in close proximity to the control panel 1 Press the 5 simultaneously for 2 seconds 2 Enter the remote control current 4 digit PIN code 3 Press f followed by a new 4 digit code 4 Press The panel will send a confirmation message The remote control will sound a long beep and the Green LED will turn on If no confirmation sound is heard the old PIN code will remain Repeat the procedure again to replace to a new code Page 38 RISCE Creating Security Solutions 9 y I Cove Agility User Manual Appendix C Event Log Messages ARC y call error Communication fail fault to ARC phone no Y ARC y restore Communication fail fault restore to ARC phone no Y Cancel Alarm P x Cancel alarm event has occurred from partition X A valid user function is entered to reset the alarm after the defined Abort alarm time Clock not set Page 39 RISCE Creating Security Solutions configuration software The zone was left open at the end of the exit time Agility User Manual F Set fail P y Partition Y failed to set F Set P y KF zz Partition Y set by remote control ZZ
42. utput Control 2 Select Output 2Define Y using the key and press Omit Faults Used to confirm all faults in the y y system in order to enable setting operation Anti Code If defined by your engineer the Agility y y can be defined to be not ready to Set after an alarm or tamper condition To restore the system to Normal Operation mode engineer code or an Anti code must be entered Entering the code supplied by the engineer at this location will restore the system to the Normal Operation mode Advanced 2 Prepaid SIM 2 Check Credit y Use this function to receive information by SMS or Voice of the credit level in your prepaid SIM card For more information refer to your engineer Advanced 2 Prepaid SIM 2 Reset SIM y After charging a prepaid SIM card the user has to reset the SIM Expire Time manually The time duration for expiration is defined by your engineer Advanced 2 Restore Alarm The user must y y approve an alarm that occurred in the system After unsetting an alarm an Alarm Memory Display will appear on the screen Advanced Restore Fault If defined by your y y engineer use this option to reset a fault condition after it has been corrected Advanced gt Sounder TMP Mute Used to silence an y y alarm initiated by a tamper from a sounder for 20 minutes Use this option when replacing the sounder battery Advanced View IP Address Use this option to y view the IP address of the Agility Page
43. utton Wristband Keypads Remote Keyfobs Panic with proximity Control Transmitter 3 tags J Input Output Expander Module O co Z LO RISCe Creating Security Solutions 3 y With Cave 03 2010 RISCO Group All rights reserved No part of this document may be reproduced in any form without prior written permission from RISCO Group
44. w tag Deleting a tag by the user serial number Deleting a tag by the user tag Adding a Proximity Tag The Grand Master can assign a tag to any user in the system Each proximity tag can be assigned to only one user To add a proximity tag 1 Press 2 Enter your user code Using the arrow keys scroll to the option Codes Tags from the User Functions B f 1 x menu and press 4 Scroll to Proximity Tags and press D 2 5 Select the option New Change Press 6 Using the arrows scroll to select the User Index number to which you want to assign a tag 7 Within 10 seconds hold the proximity tag at a distance of 1 to 2 cm from the keypad s keys The keypad automatically reads the proximity tag and saves it into the system s memory Once the proximity tag has been successfully recorded a long confirmation beep sounds and a confirmation message is displayed If the proximity tag is already stored in the system s memory 3 error beeps will sound and a reject message will appear Page 25 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Deleting a proximity tag Deleting proximity tags can be done by in two options By user number Use this option to delete a tag for which the user is known By tag Use this option to delete a tag for which the user is not known To delete by user 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scr
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