PRIZM PRIZM USER MANUAL February 2007
Contents
1. Edit Predefined Message Screen 48 PRIZM Operations Manual limfni ED Once all of the desired messages have been added to the grid the next steps are to assign the common message elements Destination Do Not Scroll and Hold Time Note If the text is rather long a static message may not display all of the text whereas a scrolling message will Destination Bag4 Baggage Claim 4 Bag5 Baggage Claim 5 Departures Departures Bank Gatel Gate C1 aate A Gate C2 E I DoNotScroll HoliTime Secs _ 2 Cancel Figure 8 Add Edit Special Messages Common Message Elements a Assigning Destination s e Double click on a description from the left pane to add it as a Destination Or click once on a description to highlight it and then click the gt button b Removing Destination s e Double click on a description from the right pane to remove it as a Destination Or click once on a description to highlight it and then click the button c Setting Static Message non scrolling e Click the Do Not Scroll checkbox to have the message displayed as static text on the destination device This means the text will not scroll along the screen as the tickers shown at the bottom of 24 hour cable news channels do e The default Hold Time the amount of time in seconds that a static message will be displayed on the destination device is 10 seconds Click the Ok button to save all of the changes or Canc2. PRIZM Operations Manual limfni ED Appendix A Special Messages Introduction Prizm Smart Client has support for plugins A plugin is typically a feature that has been customized for a particular location or a more generic feature that is not tied directly to the maintenance of Master and Daily Schedules This section will describe the functionality of the Special Messages plugin Click on Daily Schedule from the Schedules menu Observe the screen E Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Special Messages Figure 1 Plugins Menu Clicking on the Special Messages menu option brings up the main screen for this plugin 4 Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Special Messages PredefinedMessages Special Messages Enabled Language Message Text Destination Do Not Scroll Hold Time EN English US Welcome to Cincinnati International Airport Departures Departures Bank A I I E RR Logged in Marc Beeler 2 6 2006 1 43 08 PM Figure 2 Special Messages Screen 45 PRIZM Operations Manual 1o ED A Add a message group Notice Edit Special Messages screen will appear with an empty screen Observe this screen Edit Special Messages Message Text Destination Bag4 Baggage Claim 4 Bag5 Baggage Claim 5 Departures Departures Bank GateC
3. _ 42 PRIZM Operations Manual lonia ED Glossary of Abbreviations and Terms AODB Airport operational database ADI Arrival or Departure Indicator BIDS Baggage Information Display System CAS Courtesy Announcement System CIS Customer Information System Client The terminal or workstation used by an operator to sign in and operate the system CUTE Common Use Terminal Equipment DDC Device display controller Every display has an associated controller FAS Flight Announcement System FIDS Flight Information Display System GB Gigabyte approximately one billion bytes of data GIDS Gate Information Display System GUI Graphical user interface IVR Interactive voice response system LAN Local area network LCD Liquid crystal display LED Light emitting diode MB Megabyte approximately one million bytes of data MUFIDS Multi User Flight Information Display System MUSE Multi user system environment SNMP Simple Network Management Protocol SQL Structured Query Language VOIP Voice over Internet Protocol IP WYSIWYG What you see is what you get XML Extensible Markup Language Global standard for information exchange and displaying data XSL Extensible Stylesheet Language XSL provides for the formatting of XML data As PRIZM Operations Manual AQUI ED Section 4 Appendix This page intentionally left blank 44
4. All Flights O Single Flight I9 Group Code CAII Flights CO Single Flight Rebuild all daily flights Group Code Mi ori Ml ezwzwe Wi to 02152006 Ml OK Cancel OK Cancel Figures 41 and 42 Administration Database Utilities Rebuild Daily Flights 02 10 2006 Select the Delete Non Scheduled Flights option to remove all flights currently in the Daily Schedule that are not in the current Master Schedule A prompt will appear asking for confirmation before continuing with the operation _ 38 PRIZM Operations Manual faf ED View e Open a Daily Schedule screen this will allow the changes the View menu options can make to be seen e Click on View e Observe the drop down menu on the screen Ei Prizm MUFIDS Client gt Schedules Reports Plugins CAS Settings Displays Administration Logout Help Daily Schedule Columns ADI Line Code Airline Fit Mo LATA City Sche Add New Flight AE Status Gate Aircraft Code 3826 DFW Dallas Ft 4 46 PM Delete Flight Worth 173 ATL Atlanta Logged in Default Prizm user 2 6 2006 4 28 32 PM Figure 43 View menu View Options Columns PRIZM client provides a number of Standard Features that allow customization to the screen as you prefer One feature allows you to select and arrange columns of data e Click View from the menu bar Click Columns from the menu Observe that each field selected 1s id
5. 19 Continued B EN IED MSG Default 24 Continued B Public Remark EN IED MSG Default 25 DelayedAmi Public Status SS D M EE m EN IED MSG Default 8 DeparureC p ess pesa CI E Figure 37 Administration Fields menu Field Values 235 PRIZM Operations Manual mft ED Master Schedule Users k Color Schemes Groups System Options Fields b Master Schedule Import Master Schedule Database Utilities Export Master Schedule Clear Master Schedule Figure 38 Administration Master Schedule menu As described in the New Open section above on page Error Bookmark not defined 18 schedules can be created and saved offline thereby not affecting the live schedules This menu option allows a saved schedule to be imported as a new Master Schedule Select Import Master Schedule and the File Open dialog box Figure 39 will open to allow for the selection of the previously saved XML file Look in C3 CAE e t c Eg RE E oc My Recent Documents Desktop My Documents 58 My Computer My Network File name Places Files of type Figure 39 Administration Master Schedule menu File Open dialog box A prompt will appear asking the user to confirm the importing of a new Master Schedule or to cancel the operation Confirming the import will clear the old Master Schedule and import the new one The Expo
6. Edit Conditional Option Target Grid View IDAILY Field Value Target Field Target Action Target Value lapi ED ADI x Cell Background Color Ap Comment E OK Cancel Figure 27 Edit Users Conditional Options form Options can be defined for each user Figure 28 shows the form with the Daily Schedule Options selections shown Edit User Options User Staffi Daily Schedule Interface Options User Options Co 5 Daily Schedule Column Widths 43 50 197 37 50 50 Daily Schedule Header Font Color FFFFFF Daily Schedule Columns ID ADI Airline AC Fit Daily Schedule Hidden Columns schedDate Inthmk Daily Schedule Header Back Color Daily Schedule Roll Of Minutes Daily Schedule Roll On Minutes Daily Schedule Font Daily Schedule Font Settings Figure 28 Edit Users Options form Preview Coli Coz Col3 val1 val3 val1 val2 val3 val2 val3 yal val3 val2 val3 Load Theme Default Theme Gees This form controls the display attributes for various portions of the Client s interface e Daily Schedule Options is for setting values allowing or prohibiting a user to Insert or Delete flights Background Colors for the rows in the Daily Schedule Columns visible in the Daily Schedule Roll On and Roll Off times etc e Interface Options allows for changes to the menu bar s colors to be made e Master Schedule Options is similar to the Daily Schedule Opt
7. arrows at the top of the calendar Click on a specific date to select or change the date Displaying Split Schedules PRIZM has the ability to display two schedules at once on the screen This powerful tool is available to you in the PRIZM Client Arrivals can be displayed on the top portion of the screen and departures on the bottom half or vice versa Follow these steps e Choose Schedules from the menu bar e Click Daily Schedule from the drop down menu Notice the Third header line displays two tabs Daily Schedule Daily Schedule If not repeat the first step e Right click the second Daily Schedule tab Observe the drop down menu with these three options E Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Schedule Daily Sc Auto Scroll Ez New Horizontal Tab Group ID ADI Ain ET New Vertical Tab Group 255828 D COMA Close 406 2006 bl Show Arrivals and Departures Grid Vie A Sched Time Actual Time 4 Status Code Status reser A A S 11 Splitting screen for multiple Daily Schedule displays 14 PRIZM Operations Manual Hep ED e Place the mouse cursor over the New Horizontal Tab option and click it Observe the screen It is now divided with a complete schedule at the top of the screen and another schedule at the bottom of the screen Each screen has its own header rows Click
8. esp for newer users to be able to quickly check the values available for a particular data field P Prizm MUFIDS Client Schedules Plugins A Settings Displays Administration Views Logout Help Master Schedule Ctrl M LN ER Daily Schedule Ctrl D Lookups ls ACS Message Aircraft Type Bathroom City Claim Dest City Display Type Gate Gate Remark Hold Room Internal Gate Internal Remark Internal Status Language Meal Public Remark Public Status Reason Code im testing Zone Logged in Default Prizm user Figure 8 Lookups menu 12 PRIZM Operations Manual IT ED Daily Schedule Click on Daily Schedule from the Schedules menu A Loading Data message will appear before the Master Schedule screen appears Observe this screen There are now five header lines E Prizm MUFIDS Client gt Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Daily Schedule Auto Scroll Grid View Roll Window Date 02 06 2006 Show Arrivals and Departures ADI Line Code Airline Fit No IATA City Sched Time Actual Time Status Code Status Gate Aircraft Code D DL COMAIR 9093 YYZ Toronto 4 05 PM 3 47PM BD Boarding C53 Logged in Default Prizm user 2 6 2006 34736 PM Figure 9 Sample Daily schedule This screen allows for the viewing and editing of the Daily Schedule The Header Lines The Third header line defines the files that are open from the menu bar The Fourth head
9. 1 Gate C GateC2 Gate C2 Do Not Scroll Hold Time Secs Figure 3 Edit Special Messages Add screen 1 Add a new Special Message e Click Add A window like that shown below in Figure 4 will appear Special Messages Language EN English US Message Text e is Welcome to Cincinnati Intemational Airport Hashing numbers indicate gate has changed Ok Cancel Figure 4 Add Special Message window e Click the Language listbox to select the appropriate language for the text e Type the text to displayed in the Message Text field Or click the w to display the list of available predefined messages for the specified language e Note the button labeled This button allows for the addition or editing of Predefined Messages 46 PRIZM Operations Manual lop ED a Add a new Predefined Message e Click the button labeled e The Predefined Messages window will display Figure 5 Predefined Messages Predefined Messages Language Description Message Text EN English US Welcome to Cincinnati International Airport EE DERE Figure 5 Predefined Messages Screen Click the Add button The edit dialog box Figure 6 will appear Select the appropriate language from the Language drop down listbox Enter a description to use for this predefined message Enter the actual text of the message Click Ok to save the changes or Cancel to ignore and return to the p
10. 31 32 Ghtm 1280x768 MDEP Pages 7 31 32 7htm 1280x768 MDEP Pages 8 31 32 8 htm 1280x768 MDEP Pages 9 31 32 9htm 1280x768 MDEP Pages 10 31 32 l htm 1280x768 MDEP Pages 11 31 32 11htm 1280x768 MDEP Pages 12 31 32 12Hhtm 1280x768 MDEP Pages 13 31 32 13htm 1280x768 MDEP Pages 14 31 32 14htm 1280x768 MDEP Pages 15 31 32 15htm AMS LED Display 2 Gate C60 LED E Gate C60 LED 34 215 1 htm 2 Gate C56 LED E Gate C56 LED 34 215 1htm E Gate C55 LED 2 Gate C55 LED 34 215 1htm 2 Gate C54 LED Gate C54 LED 34 215 1 htm Gate C53 LED E Page Zoom 100 S Gate C53 LED 34 215 1htm E Gate C52 LED El Gata CRP LED 24 215 1 htm Logged in Marc Beeler 2 6 2006 4 38 01 PM Figure 19 Displays Screen _ 24 PRIZM Operations Manual taml E D e Click on the display you want to view The Display will appear in the right hand section of the screen Refresh Departures Dallas Ft Worth Dayton Denver Denver Denver Denver Figure 20 Display Screen Default view is 100 e Notice the Zoom slider control located at the bottom right hand side of the display area e Click and hold on the slider button e Slide the button to the left to shrink the display Slide the button to the right to expand up to 10096 Refresh Departures Operator Partners Sched Status Dallas Ft Worth DL 568 6 20p Dayton DL 5055 a 8842 6 00p
11. Closed Denver AF 8846 6 40p Denver CO 4098 6 40p Denver DL 1584 6 40p Denver NW 9002 6 40p Des Moines DL 5026 BAA 8848 7 00p Detroit NW 3766 6 52p Detroit DL 5208 6 55p Erie DL 5675 6 50p Evansville IN DL 5277 7 00p Flint MI DL 5426 AMES 9354 6 45p Frankfurt DL 048 6 50p Ft Wayne DL 5111 6 35p Grand Rapids DL 5817 ADS 9355 6 35p Figure 21 Display Screen Zoomed out to view full page 25 PRIZM Operations Manual TOTO ED Administration This menu choice 1s only available to users with administrative access Administration View b ad Users Color 5chemes Groups System Options Fields k Master Schedule Database Utilities Figure 22 Administration menu Users Administration View Logout Help we n Color Schemes Edit Templates Groups Edit User Groups System Options r Fields E Master Schedule Database Utilities Figure 23 Administration Users menu The options under the Users menu allow for the adding editing deleting of Users Templates and User Groups Edit Users Selecting Edit Users brings up the Users list Figure 24 Clicking the Add or Edit buttons brings up the User form Figure 25 Enter the following information e User Login This is the User Name used to log into the Client at startup e First Name e Last Name Description If creating a generic user used by more than one person leave the First Name field blank and ent
12. ECON s ADDEBODUS e ntscutdtiecma suu UN tem dica 43 PPCM A oasis 44 Special Messages s Introducir a Ea Ea a 44 ANACO A messat O A 45 D Edita 10655286 PEOUD oco ordeum A cd 49 CG Delete a message OOU Mtt MT 49 PRIZM Operations Manual lulu EH E D INTRODUCTION The following documentation describes the operation and system administration of Innovative Electronic Designs PRIZM ACS Airport Communication System In particular it describes the functionality and control of our Multiple User Flight Information Display MUFIDS For nearly three decades IED has been the leader in developing vertical products designed and customized to meet the visual and audio requirements of the airport industry Our product line can address the needs of a small regional airport such as Abilene Regional Airport or large mega terminal facilities such as JFK International or Philadelphia International Airport IED has installed more airport systems than any other vendor in the USA Our voice technology has far exceeded the concept of airport paging It has evolved into a true Customer Information Provider Our current systems provide automated multilingual support emergency evacuation procedures and passenger security checkpoint announcements which are fully approved and recommended by the new TSA standards IED s expertise in this technology is well known IED has several patents pending in this technology which 1s a reflection of our c
13. Now that IED s systems have graphic visual displays integrated with audio technology flight information display has become a natural progression IED has designed and developed its own IED CIS Communications Information System product This product is not just an expansion of our video display capability but a ground up development of a state of the art Multiple User Flight Information Display System product This product will not only meet the requirements of the most sophisticated FIDS user it will be fully integrated with our audio and voice technology to create a system unparalleled in the industry In 2002 IED reached a milestone in developing a Quality Management System by achieving ISO 9001 certification This certification and the work leading up to it underscore IED s commitment to constantly strive to provide its customers with quality products and services Since the original certification IED has passed several surveillance audits bolstering our continuous efforts toward improvement IED takes great pride in providing its customers with the highest quality and performance of any products in the industry PRIZM Operations Manual latu ED Technology for the Future The IED PRIZM ACS Airport Communications System contains a complete suite of modules fully addressing the requirements of a MUFIDS system This includes capability management seamless integration to other systems including legacy systems e commerce and advertising
14. PRIZM Operations Manual unfurl ED Innovative Electronic Designs PRIZM USER MANUAL February 2007 PRIZM Operations Manual loni ED Table of Contents Table OF Grec TT 2 INTRODUCTION 51 2 8 9 d itte A A A AS 3 PODOS Cine a E R 3 ON o m E 3 DECHO DOUG TIE DS see nuddbot Had donet dete db R 4 Technology Tor HS RUT cia 5 Qur TOCNO aa aos 5 Help Desk Support 5 Section 2 Getting Started With PRIZM MUBIDS pite id 6 MUETDS System OVET VIe Void dad dida 6 Section 3 PRIZM Smart Client System AdMINISTLALION oooooonccnnnnnnnnnnnncnnnnnnnnnnnonanacnncnnnnnononanos 7 A INO 1 3 os ds pud asa teen etum acento eed Cd ee cee 7 19 116 dile POP AE O O 10 Master caca le tia ciao mr eer ae ee nev UE CENE RES 10 TOOK UPS O N 12 Daly SCC I T S 13 O e T A E 16 Edit Fie MM ReCOPS attis per em ad 17 IO P ci 18 REPOSO E E 19 A cU E MM M ES 21 A A A A E 22 Display iii caidos 24 AMOO aos 26 IBI URN em ace MEN 26 COLOS CNEMOS oriin E o Sere NM La UEM ED o 30 G OUDS A 3l System Opos mis dido O 33 ICIS E 34 AA Ie RSG 1 e100 od preemie treme en ce ere oe ee ee ee eee ee 36 Database UNUE S Eo 37 AI MH Tr T MES 38 BASAL C ET T UI I TM ME 38 Bereit T ET 41 la m Error Bookmark not defined 42 S
15. ag and Drop e All selections and changes will be saved when you log out of the system 40 PRIZM Operations Manual TOU ED Allow Grouping of Columns Notice that you can drag a column heading e Drag Click down and hold on a column heading and move the mouse cursor to where you want the column to be inserted e Drop Release the mouse button to drop the column Notice all rows from that group appear under the heading in the new location Quick Edit This option 1s only allowed in Daily Flights Ling Number Ls Figure 45 Quick Edit This allows for the entry of a specific airline code and flight number to go to an edit screen where the information for that particular flight will be displayed for editing See section above in Daily Schedules for more detail on adding editing deleting a flight Add New Flight See section above in Daily Schedules for more detail on adding editing deleting a flight Edit flight See section above in Daily Schedules for more detail on adding editing deleting a flight Delete flight This will prompt to delete the currently highlighted flight Click Yes to delete the flight or No to cancel the operation 41 PRIZM Operations Manual lonia ED Logout e Click on this menu choice to log out of the client A Login menu item will then appear to allow you log back on Or e Click the X in the Title Bar to log off and close the PRIZM Client program completely
16. ded For instance knowing the difference between Scheduled Time and Actual Time what ADI means etc is recommended for being able to fully use the Client To reference these terms you will find a glossary of terms and abbreviations on page Error Bookmark not defined 42 Logging onto the System Iz Double click on the PRIZM Clienticon PRMCientink on your computer screen Observe the screen This is the screen you will see for log in LY A i p TEL c e d ra u Xy n vhsl5svag Electronic Designs RI A LEDS 341758 PA Figure 2 Login Screen Enter your User Name Press TAB Enter your Password Press Enter or click OK If you get a Log in error or do not have a User Name and Password please contact your system administrator PRIZM Operations Manual TOU ED Daily File Operation You are now signed onto the system Observe the PRIZM backdrop screen Across the top of the PRIZM backdrop screen you will see two Header Bars the Title Bar and the Menu Bar BE Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help DAR Logged in Default Prizm user 2 56 2006 3 10 50 PM Figure 3 PRIZM Client Backdrop The Title Bar and its elements The PRIZM icon in the far left corner of the title bar provides a list of commands used to change the size and position of the application window or close it 1 Program Title The words Prizm Smart Clien
17. dules Reports CAS Settings Displays View Logout Help Courtesy Announcement System Courtesy Announcement System Courtesy Announcement System USER name rassworo NH Login Logged in Peggy Baker 3 30 2005 3 57 37 PM Z Figure 17 CAS Screen 2a PRIZM Operations Manual TOU ED Settings e Click Settings on the Menu Bar e Notice the drop down menu offers three options User User Conditional and Change Password e Click on User Options e Observe the screen Edit User Options User PBAKER xj Option Categories Daily Schedule Options Daily Schedule Read Only fields Daily Allow Delete Load Theme Default Theme Daily Schedule Allow the deletion of flight Figure 18 Edit Settings Notice the columns to the left of the screen Each field in the first column describes the function of a setting within the Schedule The action for each function is provided in the field to the right of it e Choose a field from the first column Notice the field is highlighted and a description of the field appears in the lower left hand portion of the box e Choose a field from the right hand column side Notice the first two fields provide a drop down menu to allow this setting to be True or False on or off e Click on any one of the remaining fields A box will appear with options to customize the design format with settings in Color Font and Col
18. el to ignore the additions and changes and return to the main Special Messages screen Multiple messages in each group including messages in other languages will be grouped together 1n one row in the grid on the main Special Messages screen see Figure 9 Prizm MUFIDS Client gt Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Special Messages x E Predefined Messages Special Messages Enabled Language Message Text Destination E Do Not Scroll Hold Time EN English US Welcome to Cincinnati International Airport Departures Departures Bank FR French Bienvenue au Cincinnati International Airport dl D ES Spanish Recepci n a Cincinnati International Airport 4 EE E CS o wo Figure 9 Multiple message groups on the main Special Messages screen 49 PRIZM Operations Manual lulu EH E D 2 Edit a Special Message e Double click the desired row of the grid see Figure 3 or click once to highlight the row and then click Edit e Follow the procedure for adding a special message see all of section Al above 3 Delete a Special Message e Click once to highlight the row to delete e Click Delete e Click Yes to confirm the deletion or No to cancel and return to the prior screen B Edit a message group e Double click the desired row of the grid see Figure 3 or click once to highlight the row and then click Edit This will follow the same procedure
19. eld Management 31 Field Values Alias Type Default Value Defalut Attribute IT Auto um ED MSG ACS Message mem O T H H y f e JA dim om ww 1 H 1B den deataiy Desi wem EH YT Ded ge ww JJOO me e fo AO EXEC TO vw o Ll Paon Held Reem vw EH umenimemag wemdGme varchar OO memsemark iera Rema varchar LH LH mensas merses verte Figure 35 Administration Fields menu Lookup Field Management zT PRIZM Operations Manual 00040011 ED Field Types Field Name Field Alias Default Value Datatype Default Attributes M Daily Schedule Detail Value Master Schedule Detail Value 7 Optional Required Optional Required C Field Not Used C Field Not Used AUTO DAILY VALUE Check this box to have the default value added to any new daily flight records that do not already contain a value for this field Figure 36 Administration Fields menu Lookup Field Management Edit Lookup Field Management Field Type Code Value Attributes IED MS Default g Arrival s pens oes u farce EI ise bei CAE N ELE Deu S Emme fod Rom EN EMG DM a E rtemal Gate intemal Status EN IED MSG Default
20. entified by a check mark To add any field to the daily schedule click on the chosen field To remove the checkmark denoting a selection click on the desired selection 200 PRIZM Operations Manual Hep ED E Prizm MUFIDS Client PEE gt Schedules Reports Plugins CAS Settings Displays Administration Logout Help Columns Show All Columns Auto Scroll Grid View Roll Window Date 02 06 2006 QUICK EDIT ID EEUU City i ERQEE ADI Gate Aircraft Code Ez 2819 CLT Charlotte 4 41 PM Delete Flight Airline E Caer tA EN gt IATA A o Sched Date i Sched Time Actual Time Status Code Status Act Date Internal Remark Internal Status Logo Passengers Public Remark Runway Claim Crew Door Fuel Gate Gate Remark Tail No Text Remark Zone Aircraft Code Aircraft Type Boarding Row Hold Room Code Hold Room DL COMAIR 5866 OKC Oklahoma 6 20 PM Scope Mss AF Air France 8906 City Bathroom Logged in Default Prizm user Meal 2 5 2006 4 09 12 PM A Figure 44 Selecting Daily file data elements Eliminate a Data field e Right click the column header to hide e Click Hide Column from the drop down menu The selected column is now eliminated from the daily schedule display Arrange the order of the Data fields e Click down and hold on a column heading e Move the selected column to the desired position Release the button and the field will be placed in that position This function is referred to as Dr
21. eport allows you to control the sorting of the report Click on the listbox The drop down menu displays selections in data to be included in the report Notice the selections Choose from Arrival Departure Airline Schedule Gate Claim areas etc 19 PRIZM Operations Manual lonia ED Observe the Columns Airlines and Column Gates You can select some of or all of the Airlines and Gates to be included in the report e Click the checkbox next to the data elements to be included in the report Notice your choices are indicated by a checkmark You also have the Option to utilize the listboxes shown directly below each column Click on each box to alternate between Check All and Uncheck All Click the View Report button The report will be generated and displayed on the screen for review If the report is acceptable a Printer icon will appear above the report Click on the icon and the report will be printed out e Click Cancel to close this screen and return to the Client Menu Use these procedures to print all reports Each report has its own selection criteria based on the type of report If a specific report is needed PRIZM Client has a procedure for creating customized reports and adding it to the list This process 1s covered elsewhere 20 PRIZM Operations Manual taml E D CAS Courtesy Announcement System User name and password are required to access this screen 2 Prizm Smart ClientYer 1 0 Debug 3 23 2005 Sche
22. er a description for this user in this field such as Airport Staff Member 226 PRIZM Operations Manual limfni ED e Template Select from a list of predefined templates such as Admin Supervisor Operator etc The list of templates can be controlled and modified via the Edit Templates menu option described in the next section below nmm ve User Login z ll Airport Staff Member Maintenance User First Name ee Last Name Description Template Reset Password Password Confirm Password mE Conditional Options Add Edt Del Canca Figure 24 Edit Users User List Figure 25 Add Edit User form Conditional Options can be defined for each user Figure 26 shows the form with an example of a conditional option Conditional User Options Target Field Target Prop Target Val Figure 26 Edit Users Conditional Options list This conditional option will result in the background color CELL_BGCOL being set to a particular color 80FFFF a light blue for every row in the Daily Schedule where the ADI contains a d Departure Figure 27 shows the form where condition options or filters can be defined for the currently selected user There are many fields from which to choose Take some time to become familiar with the fields available and how their values can be used to further define the way the Client is presented and accessed for a user EU PRIZM Operations Manual
23. er line tool bar provides functional control for the selected open file The Fifth header line identifies the data displayed in each column The first left hand column heading of the screen displayed ADJ indicates whether a flight is an arrival or a departure The second column heading displays the two or three letter airline code Le the AA represents American Airlines NM PRIZM Operations Manual lop ED Controlling the Screen Functions Click on the Show Arrivals and Departures listbox Figure 10 Choose an option You now can display the type of flights desired Ex Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Daily Schedule x Show Arrivals and Departures ADI Line Code Airline Im No IATA City Sched Tir EON UOI KDE ERES le Status Te Gate i Aircraft gy Show sia Only D DL COMAIR 9693 YYZ Toronto 4 05 PM Boarding C53 DDL COMAR 5071 CHO Charotesvile G0DPM EODPM LM D Auto Scroll Grid View Roll Window Date 02 06 2006 Figure 10 Selecting Arrivals and Departures for display Selecting a specific date for the schedule There is also an option to select a schedule for a specific date e Click on the date field The drop down box displays a calendar of the current month See Figure 7 To change the Date choose the desired date To change the Month use the
24. ill display a drop down menu These are the only selections available and can only be edited in those entries A field that displays up or down arrows to its right allows you to increment or decrement the value in that particular field Edit several fields at once in a complete flight record e Place the mouse pointer over the flight to be edited and double click the mouse button on the flight View the table displaying the fields of that specific flight e Click in any field on the screen and change as many fields as necessary e Click OK to save all changes Adding Partners Code Shares Observe the Screen in Figure 15 Notice the middle column Partners Code Shares Click the button A screen will appear with a Field Lookup Enter the airport code Click OK to select or Cancel to exit this screen and return to the flight edit screen Delete Flight e Highlight the flight row you wish to delete e Press Del e Click on Yes to delete the selected row or No to cancel New Open These menu options allow for the creation of an offline schedule New allows an offline schedule to be created and saved while Open allows for an existing offline schedule a work in progress perhaps to be opened for continued editing The benefits of using offline schedules allow additions and changes to a schedule to be made without impacting the live Daily Schedule This feature s main purpose is to handle situations where automatic feeds from
25. ions but the changes here affect the display of the Master Schedule e User Options contains options to filter a user s display for Arrivals and or Departures Group Codes airlines that are available Login Timeout which logs a user out after x _ 28 PRIZM Operations Manual TOU ED minutes of inactivity and options to force the Daily and Master Schedule screens to be read only as well as other options e Load Theme allows a pre defined theme to be loaded that controls the display attributes of the various screens such as font size background colors etc Themes are defined in the Color Schemes menu option described below e Default Theme will restore and display changes to the system default for the Client 29 PRIZM Operations Manual finfi ED Edit Templates Templates are an efficient way of maintaining various groups of settings that control the appearance and functionality of the Client for various types of users Templates are simply groups of user options as described immediately above saved under a descriptive title such as Administrators Supervisors etc Delta ser Gate Attendant Ops User Figure 29 Edit Users Templates list Each of the above templates contains a group of settings as shown in Figure 29 Edit User Groups This feature is not implemented at this time Color Schemes Color Schemes Ugh Scheme 200 em oat Gees Figure 30 Color Schemes Color scheme
26. itable when adding a new Group Code Line name of servicing airline Line Code two character code for the servicing airline Ops Code two character code for the airline optional First Number lowest numeric value for a flight number Last Number highest numeric value for a flight number Image Type Banner Image Inline Image Logo Image Image File Name Click the lt button for a File Open dialog box to select a filename A thumbnail image will appear in the Image Preview frame e Image Description Click Ok to save changes or Cancel to return to the Group Code list screen e PRIZM Operations Manual oni ED System Options This screen allows for the setting of various values used throughout the entire Prizm system Most of these values are set during initial installation and do not need to be modified Others are set and used internally by various Prizm system services System Options Descri Fae Va lue Admin Security Level 5 Number cfunsuccessu atemp alowed before a user is locked The test diy ChanelDComeespceme O IB Daly ato seralime ed Days fare in dy sobe TS Days previous in day she Default Daily Rollott Defalut daily rollon value Default daily status code Device View Web Page The last field Change ID Connect has processed Client Fields ID Column Share to copy group images to on fids server Mids server fids Images URL of image directory on FIDS web server http fids se
27. ommitment to supply the best and most advanced technology available to our customers With the heightened security now prevalent and the ever increasing passenger counts more effective and efficient communications are required Not only does the public demand clear and concise audio communications but visual communications have also reached a new level of technology expectations Historically voice and visual information systems have been two separate entities However we are experiencing on a daily basis the requirement for audio and visual information to be combined and synchronized IED is strategically positioned to provide the industry with a multi sided product that can provide either or both as one integrated solution IED has invested heavily in resources and technology to bring this fully integrated product to the public transportation industry Purpose This document provides the operators and system administrators with clear and comprehensive instructions describing all the functions of the system Getting Started deals with the primary functions necessary to operate the system on a daily basis System Administration describes the remaining functionality of the system Overview Section 1 About IED This provides a brief description of IED and our capabilities Section 2 Getting Started This is a quick reference tutorial for performing basic operation functions of PRIZM Section 3 PRIZM Smart Client System Administrati
28. on This is a detailed description of all other functions of the system PRIZM Operations Manual TOU ED Section 1 About IED Innovative Electronic Designs Inc IED located in Louisville Kentucky is a global leader in manufacturing integrating and supporting commercial audio systems For three decades we have supplied the transportation industry with the hardware and software systems that have grown to become the industry standard for airlines airports and ground transportation facilities Historically IED s systems expertise has been directed towards the design and development of Audio Announcement Systems for these types of large facilities IED the premier provider of Audio and Voice Announcement systems in the USA has invested in providing a new level of communications by integrating graphical text information fully synchronized with our voice announcement technology IED also worked with the Transportation Security Agency TSA to develop information screens for Security Checkpoints that assist the airport in expediting passengers through the process These screens provide clear and concise information on the requirements for passengers to complete the check in and boarding process Along with the information screens periodic messages are played advising passengers of specific processes that expedite the screening requirements When these messages are played the video screens scroll the same message in ADA compliant text
29. on the Show Arrivals and Departures listbox Click Show Arrivals Click on the second Show Arrivals and Departures listbox Click Show Departures The split screen shows arrivals on the top and departures on the bottom This feature enables you to manage arrival and departure flights simultaneously E Prizm MUFIDS Client Seles Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Auto Scroll Grid View Roll Window Date 02 06 2006 Show Arrivals Only ADI Line Code Airline Fit Mo IATA City ached Time Actual Time 4 Status Code Status A CO CONTINENTAL Houston AH US AIRWAYS Charlone Daily Schedule Auto Scroll Grid View Roll Window Date 02 06 2006 Show Departures Only E ADI Line Code Airline Fit Mo IATA City sched Time Actual Time amp Status Code status Figure 12 Split screen of Arrivals and Departures 15 PRIZM Operations Manual taml E D Add New Flight Notice Edit Daily Flight screen will appear with a heading of New Flight Observe this screen Edit Daily Flight Required Fields Optional Fields New Flight r Arrival Departure Information Gate Arrival Departure Scheduled 02 06 2006 415PM ws Line Flight Ma Gate Remark Pd 0 Am fmm x sumen Gene 00 Partners Code Shares Internal Status Lime gt Number Add Status Remark a Figure 13 New Flight Screen 16 PRIZM Operations Manual
30. rior screen Predefined Messages Language EN English US Description Message Text IHashing numbers indicate gate has changed Figure 6 Edit Predefined Message Screen 47 PRIZM Operations Manual lop ED b Edit a Predefined Message e Click once on the grid row of the item to be modified e Click the Edit button e Follow the procedure for adding a predefined message see above Note Double clicking a row will select that row and set the text of the message see Figure 4 to that of the selected row Note When entering the Predefined Messages screen via the button on the main Special Messages screen see Figure 2 the Select button will be disabled and double clicking on a grid row will open the Edit Predefined Message screen see Figure 6 c Delete a Predefined Message e Click once on the grid row of the item to be deleted e Click the Delete button e Click Yes to confirm the deletion or No to cancel and return to the prior screen As a default the Enabled checkbox is turned on When that is checked off the message will be disabled and will not display on any device page editing of fields will also be disabled Figure 7 This can be used as a way to prepare groups of messages for specific device pages that do not necessarily need to be displayed all of the time This saves time from deleting and recreating groups of messages Edit Special Messages Destination Hold Time Secs Figure 7
31. rt Master Schedule option can be used to make a backup of the Master Schedule This can be useful when large amounts of changes are to be made and allows for a rollback to the prior version if that becomes necessary 36 PRIZM Operations Manual TOU ED The Clear Master Schedule option should be used with care as 1t will remove all flights from the Master Schedule uu PRIZM Operations Manual mft ED Database Utilities Administration View Logout Help Users k Color Schemes Groups System Options Fields Master Schedule Database Utilities Rebuild Daily Flights Delete Non Scheduled Flights Figure 40 Administration Database Utilities Selecting the option Rebuild Daily Flights will bring up form shown in Figure 41 This form allows an administrator to rebuild the flights in the Daily Schedule for the specified period of time This will restore the Daily Schedule based upon the current Master Schedule It is recommended to verify the Master Schedule via the Schedules option in the menu bar before selecting this rebuild flights option The form allows an administrator to rebuild all flights a single flight or flights for a particular group code Clicking the Group Code option will display a field to enter a specific group Figure 42 Click OK to rebuild the flights or Cancel to return to the previous screen Daily Rebuild Daily Rebuild Rebuild Filter Rebuild Filter CO Group Code 9
32. rver prizm images Unknown New Group Code E Number of minutes after ARRIVED status to set actual time Number of minutes after FINAL CALL status to set actual time Close Ta or Pagebrests es PageGen public data refresh minutes changing it does not buy you anythi 60 Fuga E ETT O pt Figure 33 System Options form 250 PRIZM Operations Manual Fields taml E D The two options available Figure 34 allow for the maintenance of fields used as lookup fields and of fields used in the Client for managing Daily and Master Schedules Manage Lookup Fields allows a system administrator to define the contents of lookup fields and to define which fields can be used as lookups The administrator can also define fields to be read only meaning the end users must select from a predefined list rather than being able to enter new data Column 6 in Figure 35 Also fields can be defined as optional or required when editing flights in the Daily or Master Schedules Figure 36 This section will not be used during the normal course of operations as the fields are usually defined during the design implementation phase of a new installation Screenshots follow Administration view Logout Help Calor Schemes Groups System Options Users Fields Manage Lookup Fields Master Schedule Manage Client Fields Database Utilities M Figure 34 Administration Fields menu LOOKUP Fi
33. s are simply a subset of Templates as they only allow setting values for display attributes such as row colors font sizes etc 30 PRIZM Operations Manual Wml E D Groups Group codes allow airlines to be grouped under one in situations where one carrier provides services for multiple airlines For example at the Greater Cincinnati Northern KY International Airport CVG Delta services multiple airlines Comair Sky West ASA etc Groups allow those multiple airlines to be tied together Group Codes Grup Codes Line Code Line Ops Code DM Last Num El Al Bere IE 9999 8 ox eae o 11 s Ew co eon 1x a8 39 n pa 5 ms mr n cw o EI E x a e o IN E w p fwe 99 e us m AreiemEme E a mw m xa CCT 38 o ree Em M9 o m wommwes Ww 89 amp w wm o p E mor p prams p oo E 3999 ALASKA AIRLIMES Figure 31 Groups Clicking Add or Edit brings up the Group Code Edit form Group Code Edit Group Code j Line Code Ops Code M 0 1 W 1 First Number m Image Preview Image Type Banner Image Image File Name Image Description Figure 32 Group Code Edit form Z2 PRIZM Operations Manual lonia ED Add Edit Group Code Enter the following data e Group Code Only ed
34. s as the A Add a message group section above except that the grid on the edit window see Figure 3 will contain all of the messages in the row selected C Delete a message group e Click once to highlight the row to delete e Click Delete e Click Yes to confirm the deletion or No to cancel and return to the prior screen 50
35. sage will appear before the Master Schedule screen appears Observe this screen There are now five header lines Prizm MUFIDS Client X gt Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Master Schedule Show Arrivals and Departures Show schedule as of k ADI IATA pAA A AMERICAN 3473 DFW Dallas Ft Worth 12345 01 27 2006 10 28PM AA A AMERICAN 3411 DFW Dalast Worth 12345 01 27 2006 1222PM AA A AMERICAN 3373 DFW Dallas Ft Worth 12345 o AA D AMERICAN 340 DFW Dallas Ft Woth 12345 01 27 2006 632AM D AMERICAN 3390 DFW Dallas Ft Worth 12345 0 27 2006 1259PM sm OOO EWR 00 D CONTINENTAL 2209 EWR Novak fe NOS SPM CO D CONTINENTAL 3M amp IMi Houstoni 1245 OUZIAN6 enam oO ear nL a pama E O em O 12 A DL DELTA 4688 AI Mama ozas onara eam oa DL A DELTA 4105 ATL Atlanta 12345 01 27 2006 3 23 PM 01 27 2007 Logged in Default Prizm user 2 6 2006 3 39 36 PM y Figure 5 Master Schedule L L A The Header Lines The Third header line defines the files that are open The Fourth header line tool bar provides functional control for the selected file The Fifth header line identifies the data displayed in each column 10 PRIZM Operations Manual lafl ED Controlling the Screen Functions Click on the Sho
36. solutions wireless data access and a truly user friendly screen design tool Based on Windows 2003 Server PRIZM ACS was designed from the ground up for both change and flexibility PRIZM ACS is a browser based solution that utilizes the newest display technology developed for the Web Extensible Markup Language Extensible Stylesheet Language XML XSL based portable data transformation and transfer to display flight information more rapidly and effectively than ever before With the PRIZM ACS family of products IED offers integrated solutions for information display screen design integration to other systems reporting advertising and e commerce Web integration and wireless access Our Location IED maintains its main office and manufacturing campus in beautiful Louisville Kentucky Our complex has approximately 46 000 square feet of offices service and production areas encompassing multiple buildings This includes a state of the art training facility rarely found in companies our size We also have regional sales offices in Tampa FL Chicago IL Los Angeles CA and Montreal Canada Help Desk Support Our Help Desk facility provides on call support 24 hours a day 7 days a week for all hardware and software service issues The Help Desk is staffed with customer support representatives who have extensive knowledge of our hardware and software products They provide comprehensive support from answering simple operational ques
37. t are displayed to the right of the PRIZM icon 2 Minimize Button The dash on the right side of the title bar shrinks the application window to a button that reads Prizm Smart Client on the taskbar 3 Maximize Button The box to the right of the Minimize button enlarges the application window to fill all available screen space 4 Close Button The X on the far right side of the title bar closes both the open database and the PRIZM application PRIZM Operations Manual lonia ED The Menu Bar and its elements The menu bar is located immediately below the title bar There are multiple menu options available As in other Windows based programs the menus drop down to display commands To display a menu click on the menu option Overview of Menu Selections Options Schedules Master Schedules Daily Schedules Reports Plugins CAS Courtesy Announcement System User name and password are required to access Settings Displays Administrative This menu choice is only available to administrative personnel View Logout Help PRIZM Operations Manual taml E D Schedules Click on Schedules and you will see a drop down menu ES Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Master Schedule Ctrl4 M Daily Schedule Ctrl 0 Lookups Ctrl 4 M Ctro Ctrl 5 Ctrl A Figure 4 Schedules drop down menu Master Schedule Select Master Schedule A Loading Data mes
38. taml E D Edit Flight Records Click on a flight for editing Observe the screen Notice the chosen field is highlighted Click that field to edit it E Prizm MUFIDS Client gt Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Daily Shadi Auto Scroll Grid View Roll Window Date 02 06 2006 Show Arrivals and Departures ADI Line Code Airline Fit No IATA City sched Time Actual Time 4 Status Code Status Gate Aircraft Code PA DL DELTA 4277 ATL A NGC Fun n ASP 425PM BD Boarding 2819 CLT Charlotte 4 41PM 4 41PM D Logged in Default Prizm user 2 5 2006 4 06 25 PM Figure 14 Daily Schedule Screen In line edit Aside from being able to edit fields directly double clicking a row allows for the editing of all fields associated with a flight Observe this screen Shown are required fields Edit Daily Flight Required Fields Optional Fields US AIRWAYS flight 2819 from Charlotte Arrival Departure Information Arrival Gate Remark on Time Internal Status Status 0o Remark Figure 15 Edit Daily Flight Screen 17 PRIZM Operations Manual latu ED When the selected field expects a typed entry the field is highlighted Type the new information into the highlighted field Press ENTER Editing is now terminated The left and right Arrow keys allow the freedom to move back and forth within that field A field with pre defined selections w
39. the airlines do not occur When changes to occur airlines schedules those changes can be input via offline schedules and later imported as a new Master Schedule see section on the Administration menu for information on importing a new Master Schedule 18 PRIZM Operations Manual mft ED Reports In order to utilize this Menu choice a printer should be available and identified by the Client Operating System Click on Reports from the menu bar and you will see a drop down menu Notice there are three choices of a Report you can create and print Daily Schedule Gate Utilization and Master Schedule Click on Daily Schedule Observe the Daily Schedule Report dialog box Daily Schedule A E E IE Begin E 24 2005 v End 3 24 2005 v i Show Arrivals i Show Departures Sort by Schedule f Surlinez ACA m All Gates Air Canada ES H Aur Jamaica F Ar Mew Zealand AIRTRAN ALASKA AIRLIHES ALOHA AIRLINES AMERICA WEST AMERICAN American Eagle ISTISTISTISTISTIS anonn E Hl E E Uncheck ll EN Uncheck ll View Report Figure 16 Report Control Dialog Box Notice the number of control options available for your selection First option shows the range of dates for the report Enter your beginning date and ending date Second option is a set of Boxes Choose Arrivals and or Departures Click on the listbox Notice your Selection is indicated by a check mark in the Box Third option for this r
40. tions to resolving complex problems PRIZM Operations Manual lop ED Section 2 Getting Started With PRIZM MUFIDS MUFIDS System Overview The PRIZM MUFIDS system consists of a server a LAN based network for data distribution and a variety of display devices all integrated together into a common system The server operates on the Microsoft Windows 2003 Server operating system the database utilizes the Microsoft SQL Server package and the clients and Display controllers DDC use Windows XP as their operation system Figure 1 shows a typical overview of a PRIZM installation PRIZM DDC GIDS Operations PC taa SNMP Monitoring What sUpGold CiscoWorks Software Gate DDC i Cisco Catalyst 6500 PowerVault 122T Tape Drive rr 1 F Airline Data PRENMURK gt Dell 6600 Dual RAID 5 1 Primary Server LEGATO SOL Server 2000 o Sti Ss Windows Server 2003 Co Stundby Server A Advanced IED Announcement Control System Failover Mirronng Dell 6600 Dual RAID 541 Hot Standby Server Tug Input Device Baggage Sign LY Printer Figure 1 Typical PRIZM MUFIDS System PRIZM Operations Manual TOU ED Section 3 PRIZM Smart Client System Administration Introduction Familiarity with the navigation methods of Microsoft Windows is recommended when working with the PRIZM Smart Client Familiarity with all typical airline terms and abbreviations 1s also recommen
41. umn Settings The frame to the far right Preview allows you to preview your choices e Choose Load Theme An Available Color window will appear with menu choices to make changes to the settings in the Schedule PRIZM Operations Manual Click OK to apply your choices or Cancel to close the window Choose Default Settings Click on Load to apply these pre determined settings Click OK to apply the changes or Cancel to exit the Settings screen E lapi E D PRIZM Operations Manual lop ED Display The MUFIDS System incorporates several different types of displays PRIZM Client supports video graphic displays with LCDs and plasmas LED character displays and LCD character matrix displays Any display can be viewed directly from your Client Screen Displays are always in real time In other words they are WYSIWYG What you see is what you get displays e Click the Displays menu from the toolbar located on the Fourth header line e Choose View Displays from the drop down menu e Observe this screen All available displays are listed in the left hand column i Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Refresh 2 1280768 MDEPs 1280x768 MDEP Pages 1 31 32 1htm 1280x768 MDEP Pages 2 31 32 2htm 1280x768 MDEP Pages 3 31 32 3htm 1280x768 MDEP Pages 4 31 32 4htm 1280x768 MDEP Pages 5 31 32 5 htm 1280x768 MDEP Pages 6
42. w Arrivals and Departures listbox See Figure 6 Choose an option This will display the group or groups of flights you desire to view Prizm MUFIDS Client Schedules Reports Plugins CAS Settings Displays Administration View Logout Help Sho Departures Only OA y 3473 DEW Au Ft Warth 12345 YES 10 28 PM AA AAT A AMERICAN 3411 DFW Dallas Ft Worth Ft Warth 12345 01 2 2006 1222PM PM Figure 6 Master Schedules drop down menu Selecting a specific date for the schedule Click on the Show schedule as of listbox The drop down box displays a calendar of the current month February 2006 MM Sun Mon Tue Wed Thu Fri Sat 9 SC 1 2 3 4 5 A 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 6 FM o1 2 3 4 gt Today ident Figure 7 Calendar To change the Date choose the desired date To change the Month use the arrows at the top of the calendar Click on a specific date to select or change the date eT PRIZM Operations Manual Hep ED Lookups Click on Lookups from the Schedules menu Observe this screen This menu option allows for the viewing of certain fields that are used throughout the Prizm Smart Client These fields are provided on various forms and grids and contain lists of valid options For example Language may contain entries for English Spanish and French Gate may contain a listing of all valid gates for the airport This can be a useful tool
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