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FB-10 & FB-10 PRO USER MANUAL

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1. N A Y Above is a Serial based service using the Custom template which provides all the configurable options for serial connectivity Page 54 Access Controller 08 10 Range User Manual 8 4 Interface Drawing ACCESS CONTROLLER FB 10 STANDARD COM 2 ACCESS CONTROLLER FB 10 PRO e em o o o USET 1 Power ett TE 2 Page 55 Access Controller FB 10 FB 10 PRO User Manual ACCESS CONTROLLER FB 10 PRO RM Power wan 4 i fuan s j wan q fwan Page 56 Access Controller 08 10 Range User Manual 8 5 Hardware Drawing FB 10 PRO All dimensions are in mm 4 A L I 11 EMM Se L I 11 1 LI TL LI ooooooooooooo 0 S papa 1980 19 ac 1 L I ooooooooooooo 000 1 IT TIT 560606000000 06666 IN LI LA _ a L I OOOOOOOOOO OOOOOO TL T LA nr 000000 000 E BEEN MU 00000000 00000000 INN 1 0000000 000000000 MU 096 0 qeu 1 1 MM TIN 00000 000 N 0000 MU 00 0 0000000000000 IIT ANN 1 MU NN 1 ooooooooooooooo L I 11 EM CA MU 1 L I IL TI SMa was 0002256568 L I MM NAA 7 Be 300 4 mm e LO N y
2. 4 I onnections ACCESS CONTROLLER FB 10 FB 10 PRO FB 10 PRO RM User Manual Page 1 Access Controller 08 10 58 10 PRO User Manual DOCUMENT REVISION HISTORY DOCUMENT GU REVISION DATE DESCRIPTION Baa 1 0 0 0 1 1 0 0 1 2 0 0 1 3 1 4 User level restrictions FB10 PRO RM version added Italian Language Added ed Default Firewall Group Spend Control Added 3 0 06 May 2010 Lock MAC to IP Added 3 0 0 0 TC JA DNS Blocking Added Switch Back Added Advanced DHCP Services Automatic Failover Added 4 0 22 Dec 2011 Bandwidth Management 0 0 m TC Bandwidth Monitoring QoS Livewire Connections Ltd Unit 41 Barwell Business Park Leatherhead Road Chessington Surrey KT9 2NY United Kingdom Tel 44 0 207 9740 900 Fax 44 0 207 9740 949 ALL RIGHTS RESERVED Information in this document is subject to change without notice and does not represent a commitment on the part of Livewire Connections Ltd It is recommended to download the latest revision of the User Manual from http www livewire connections com support or request a copy from your distributor Published in the United Kingdom Page 2 Access Controller 08 10 58 10 PRO User Manual INDEX Page 1 Safety Summary 7 5 Installation Guide Communicating with the FB 10 5 5 Installing Software 5 Activating your hardware 6 1 Admin Login Page 3 Access Controller 08 10 58 10
3. Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing QoS Settings Firewall Settings Group Name EmailOny Only Rule Name Protocol Source IP Source Part Destination IP Destination Port Allow Email Server tcp 192 168 5 200 110 143 25 Block All all Black DNS dns AddNewRule Add New Rule Edit Current Rule Delete Current Rule Apply Rule Changes Rule Nama fo Selected Services Action ACCEPT Protocol Source Add Remove Source Port Other Services VSAT Fleet BB 500 Destination IP D Shore ADSL Destination Port save Changes Cancel Changes Firewall Settings Y Select Group Name you wish to View Configure as defined in Firewall Group Name Groups Add New Rule Edit Current Rule Delete Current Rule Apply Rule Changes NO This is the number that is automatically assigned to the rule The Firewall Rules are applied in this order i e Top to Bottom Up Arrow Applies rules from Top to bottom Down Arrow Applies rules from Top to Bottom Entering a Rule Rule Name This is the name given to the current rule Eg Email Server Only Select required Action for rule ACCEPT Accept the packet DROP Action Silently drop the packet without sending an ICMP reject message REJECT Reject the packet and send an ICMP reject message Select protocol for the rule to be applied TCP UDP ICMP ALL DNS NOTE The ALL option does not cover DNS queries as t
4. LAN Configuration Name Demo EditConfiguration it Configuration IP Address 19 168 5 1 Subnet Mask EE 255 50 DHCP Cancel Changes From 192 168 5 125 Configuration Login Use Other DNS Revert Timeout IP Address seconds 90 Reserved IP Settings IP Settings Apply Config Changes Download Center Welcome to the Livewire Connections Access Controller FB 10 This device will manage all of your of vessel data requirements and allow visibility and control for all your data trafic The Livewire Pa iS Connections Access Controller 10 10 PRO be configured minutes to manage all your existing connections as well as adding additional firewall user group management port forwarding ye remote WAN to WAN access and data statistics Call Detail Control_ Call Detail Control Downloadlog Download Log Download Config Download Config The default IP Address for the FB 10 is 192 168 5 1 by default the FB 10 s inbuilt DHCP server is enabled with a default range of 192 168 5 100 192 168 5 200 To change the IP Address select Edit Configuration and enter the configuration as below LAN Configuration Enter a name for the configuration Eg Vessel Name This name will appear on the User GUI This is the IP address that will be assigned to the Vessel LAN port Please IP Address note this n
5. Dialup Services Username This is the username required to authenticate a dialup connection Password This is the password required to authenticate a dialup connection The number use in dialup connections to connect to the ISP For Number Dialled some connections it may be required to add a hash symbol after the number eg Inmarsat MPDS EM This is used for entering a bespoke AT command used to initialise Initialisation String 1 a your connection if required by your ISP malata a This is used for entering a second bespoke AT command used to Initialisation String 2 eg a Initialise your connection if required by your ISP Port Speed This sets the serial port speed required to connect to your serial p device Typically this should be left at 115200 The APN supplied to you by the ISP for the network to which you Service APN are connecting Typically for GPRS 3G and Fleet Broadband Networks If you are connecting to another Ethernet device that will provide you with the appropriate IP address then you should check this option Add New Service Add a new service to be configured Edit Current Service Edit an existing service to be reconfigured Delete Current Service Deletes the selected existing service Sace 100 Undelete the selected recently deleted service Service Apply Service Changes Applies new or ed ited service configuration Any current active connections will be disconnected Save Changes Saves new or edited ser
6. service Class TT StandardIP service APN vizada bgan inmarsat co Username Min User Level required User Standard Password o To add a new service Internet Connection select Add New Service and enter the configuration as below The configuration options below will only be visible for the appropriate nterface and Service Template selection To view all configurable options for each nterface choose Custom from the Service Template All Services Add New Service Add a new service to be configured Edit Current Service Edit an existing service to be reconfigured Delete Current Service Deletes the selected existing service Current Undelete the selected recently deleted service ervice Apply Service Changes Applies new or ed ited service configuration Any current active connections will be disconnected Save Changes Saves new or edited service configuration Ready to be Applied Cancel Changes Cancel a new or edited service configuration Re order list of services in User GUI Re order list of services in User GUI Senice This is the name to be displayed on the User GUI to represent the Service Internet Connection eg Fleet 77 MPDS Select the Interface to which the service is connected corresponding Interface i to the Interface diagram in Appendix 8 4 Select hardware connection type based on Service Template selected No Traffic Timeout This is the period of ina
7. Page 57 8 6 Hardware Drawing FB 10 STANDARD OO OO e Access Controller FB 10 FB 10 PRO User Manual All dimensions are in mm G 75 0 mm 50 0 mm Page 58 Access Controller 78 10 FB 10 PRO User Manual 8 7 Hardware Drawing FB 10 PRO RM 19 Rackmount AL 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 0000000
8. Enables the FB 10 s Firmware to be upgraded Firmware uploads and Upload Firmware installation instructions are released at http www livewire connections com support This allows users to upload previously downloaded configuration Upload Configuration Please note that you download configuration on the System Configuration page This restores all configuration changes back to the default factory Restore Factory Defaults Restart Access Controller Disable Enable Overheat Shutdown settings The default factory IP address is 192 168 5 1 This restarts the Access Controller This allows you to turn off on the overheat protection which is built into the Access Controller It is highly recommended that you keep the Overheat Shutdown enabled Page 41 Access Controller 08 10 58 10 PRO User Manual 6 15 Overheat Protection A built in feature of the Access Controller is the Overheat Shutdown This feature detects when the internal temperature of the Access Controller gets excessively high and then shuts down the system in a controlled manner before any hardware damage occurs If you are experiencing these Overheat shutdowns and the ambient temperature is not in excess of 35 degrees Celsius then your Access Controller is situated incorrectly where is insufficient airflow Livewire Connections strongly recommends you keep the feature enabled You may invalidate your warranty by disabling this feature it is there only for diagn
9. Group 3 A wall icon will appear across the LAN Status Indicator 10 Counter displays the volume measured in Gigabytes Megabytes amp Kilobytes and time measured in Days Hours Minutes and Volume amp Time Counter Seconds of data measured at the WAN interface Note this will include local data between the Access Controller and the Modem device Current State Status Displays information regarding the current connection status Error message will also be displayed here See Troubleshooting Ql A ic Displays the status of the connection between the Modem Device m the Internet GREY Disconnected GREEN Page 48 Access Controller 08 10 58 10 PRO User Manual Connecting Connected An icon representing the current connection The icon used is 8 Connection Icon dependent the Service Template selected Displays the status of the connection between the Access 9 LAN Status Indicator Controller and the Modem Device GREY Disconnected GREEN Connecting Connected FB10 Image Click on the image to link through to the Access Controller web interface Page 49 8 Appendix 8 1 Troubleshooting Issue Error Message Unable to Login to FB 10 Message Unable to connect in Title Bar NO CARRIER Access Controller FB 10 FB 10 PRO User Manual Resolution Ensure that your PC is on the same IP range and subnet default 255 255 255 0 as the FB 10 The default range
10. PC Remote Desktop tcp 192 165 5 150 3369 3389 AddNewRue Add New Rule Edit Current Rule Delete Current Rule Apply Rule Changes Rule Name Bridge PC Remote Desktop Selected Services Protocol Destination IP Source Port Remove Destination Port 3369 Other Services Fleet BB 500 shore ADSL Shore WiFi Save Changes Cancel Changes Port Forwarding Add New Rule Add a new rule to be configured Edit Current Rule Edit configuration of an existing rule Delete Current Rule Delete the configuration of an existing rule Apply Rule Changes Applies saved rule changes to the FB 10 Entering a Rule This is the name given to the current rule Eg Video Conferencing Select protocol for the rule to be applied TCP UDP ICMP GRE J 2 2 1 Laan b 2 2 lt n IP address of the device on the LAN to which traffic on the specified Destination IP port will be forwarded Incoming Port number Enter the port number which will be used for the Source Port external incoming connection Ports can be entered as singles 110 or using ranges 1024 2024 Destination Port number Enter the port number that the device on the Destination Port LAN is expecting an incoming connection Ports can be entered as singles 110 or using ranges 1024 2024 Selected Services Services Internet Connections for which the rule will be applied Services Internet Connections configure
11. Usage Graph This page shows you the Live overall usage of your internet service onnections Access Controller Access Controller Live Bandwidth Usage Live kbps Data Sample Rate 10 seconds Live kbps Last 15 Minutes kbps Period sage 192 168 5 104 863 7 UI Hour MB Last 6 Hours MB Last Day MB 719 Last T MB 575 431 9 144 0 AS M m aY ae Time UTC Livewire Connections Ltd Tel 44 0 208 9740 900 KAM E mail info liyewire connections com Website http www livewire connections com enneovione Snnections Access Controller Access Controller Live Bandwidth Usage Period Last6 Hours MB v Data Sample Rate 10 minutes Last 6 Hours Bandwidth Usage Dell T3500 TC 192 168 5 150 115 Volume Livewire Connections Ltd P E mat i oelivewre com Snnections E mail info livewire connections com Website http www livewire connections com 9nneotiong Page 36 Access Controller 08 10 58 10 PRO User Manual Access Controller Live Bandwidth Usage Graphs Historic time period that you want to see the data usage over For Live and Last 15 Minutes the graph shows speed in kilobits per second kbps whilst for periods over 15 minutes the chart shows total data volumes in Megabytes MB measured during that time period This is the rate at which data was sampled in order to create the graph chart A
12. Zero Example A rule is configured that allows a Service to use 50Mb per month starting from 1 Feb 2010 before the Service is Blocked If on the 18 Feb 2010 the rule is triggered the operator can login to the Admin GUI and select Zero Current Usage This will reset the usage to zero allowing a further 50Mb to be used before 28 Feb 2010 On the 1 March 2010 the Usage counter will reset to zero to allow a further 50Mb in the next month An alternative option for the operator would be to change the Volume for the rule to allow say 60Mb However in this case the Volume for all following months would also remain at 60Mb Delete Control This deletes the selected Spend Control rule Apply Changes Apply changes made to the Spend Controls entry form Cancel Changes Cancelled changes made to the Spend Controls entry form Select the service to which you want the Spend Control rule to apply In addition you can select ALL SERVICES in which the rule will be applied across all the Internet Connections usually with units of Service Cost Use the drop down menu to select between Per Call Rule is applied to a single call i e Time or Data is calculated between when the Service button is selected on the User GUI and when either the Disable button is selected or another or the same Service is selected Daily Rule is applied to calls placed on a single day from 00 00 to 23 59 The Usage is reset at 00 00 on the following day All times UTC We
13. between the Start Date and the End Date Start Date will automatically be deleted It is possible to enter the Start Time as well as the start date by manually typing in the field in 24 hour format End Date Select the end date Filter between successful calls and failed calls A failed call is when a call 0 failed to connect during the dialup procedure Get Call Log Preview the results of your query in the table Save CSV Logs the type of service Internet Connection that was placed Logs the amount of Data that was both transmitted and received in the Data Vol call Logs the amount of time that the call was active in Seconds Estimates the cost of the call based on the User Configured Service Costs see below Export the results of your query to a CSV file This can then be imported into Microsoft Excel or other spreadsheet applications for further analysis Page 16 Access Controller 08 10 58 10 PRO User Manual Call Costs Allows users to enter unit call costs based on either time or volume for Set Service Costs each service See section 6 3 1 Spend Controls es users to configure spending limits and alert monitors See section Zero Current Usage Resets selected Spend Control See section 6 3 2 Delete Control Deletes selected Spend Control See section 6 3 2 Apply Changes to Spend Controls and Service Costs See section 6 3 2 and See section 6 3 1 Cancels Changes
14. either time or volume to Units estimate the call cost Volume can be measured in Megabytes or Megabits Time is only measured in Minutes Page 17 Access Controller 08 10 58 10 PRO User Manual Page 18 Access Controller 08 10 58 10 PRO User Manual 6 3 2 Call Detail Control Spend Controls Livewire Connections Access Controller Call Logs At a ll Costs Start Dat SS mina Spend Control End Date AllDe Discard Changes Service Period Start Volume Units Action Firewall Group Usage 3G Daily 25 Megabytes Alert 92 3 3G Daily 40 Megabytes Block Service 57 7 Thrane FB 250 Per Call 75 Service Cost Drop 0 0 Thrane FB 250 Daily 150 Service Cost Alert 42 595 Thrane FB250 Daily 200 Service Cost Apply Firewall Email Only 31 9 Thrane FB 250 Daily 250 Service Cost Block Service 25 5 3G Monthly 150 Megabytes Apply Firewall Email Only 15 4 3G Monthly 28 04 2010 200 Megabytes Block Service 11 5 Thrane FB 250 Monthly 28 04 2010 1500 Service Cost Alert 42 250 Monthly 2000 Service Cost Apply Firewall Bridge PC Only 3 2 Thrane FB 250 Monthly 28 04 2010 2250 Service Cost Apply Firewall Email Only 2 8 Thrane 250 Monthly 28 04 2010 2500 Service Cost Block Service 2 5 Add New Rule Service SAT Units Period PerCa Action Start 28 Apr 2010 Firewall Group Bridge PC Onl Volume 2000 Controls Spend Controls This resets the highlighted Spend Control usage to
15. is 192 168 5 X Click Find button on login page to try to automatically locate the FB 10 Ensure that the FB 10 is switched on Blue light on front power button will be illuminated lf DHCP Server is enabled in the FB 1 0 default ensure that you have Automatically obtain IP address selected in your Windows PC network configuration Ensure that you have connected an Ethernet patch cable securely to the LAN 1 interface of the FB 10 or FB 10 PRO If you are unable to access the FB 10 through the onboard vessel network as a test try to connect directly to the FB 10 with a Cross Over Ethernet cable between your PC and the LAN1 port If you have recently changed the IP address of the FB 10 wait up to 600 seconds Max Re Login Time and try to connect on the original IP address Try to ping the FB 10 using Windows Command Prompt with the command for the default IP ping 192 168 5 1 and monitor the response Ensure that you have no Firewall rules on the PC or network that may be preventing access to the FB 10 Power cycle the FB 10 by pressing the power button located on the front of the chassis and restart your PC Check that the modem device is ready to make a call Check the device has registered successfully on the network Check the device has a valid GPS position If relevant Check the device has good signal strength and is not blocked Check that the SIM card has not got a PIN number configured if
16. relevant Page 50 BUSY No response from terminal Unknown CME Error received Check system log for more details Call failed during critical stage Check handset to avoid rogue call Unexpected message received from terminal Could not connect to terminal Check terminals status No cable device attached Failed to get DHCP Access Controller FB 10 FB 10 PRO User Manual The FB 10 cannot dial a connection as the line is busy Ensure that the device does not have a current call up and that is ready for a call Unspecified error received from the device something is wrong with the terminal check settings signal strength or reboot terminal if error persists The access controller cannot communicate with the terminal Check that the device is connected to the correct interface port of the FB 10 Check cable connection between the device and the FB 10 Non standard error message received from terminal Unknown cause Try rebooting the device Connection lost to Fleet Broadband terminal could not verify that call was dropped initialised Check status of device A command or message was received from the FB terminal which was not expected Non supported terminal manufacture or firmware version Check device has latest Firmware version available The access controller cannot communicate with the terminal Check that the device is connected to the correct interface port of the FB 10 Check ca
17. seconds minutes after which the remote user will be disconnected from the FB 10 after no further user intervention Inspected WAN This is the device you are looking to query This is the IP address that will be assigned to your shore connection when forwarded to the other WAN port Please note this needs to be in IP Address the same range as the device you are trying to connect to but must not be the same as your WAN interface Enables WAN to WAN access Enabling will establish an internet connection and will route incoming traffic to an alternative WAN interface This will reset the disconnect time to the original setting allowing more Open DAC Access Choose DAC Port Enable Access Button Extend Timeout time for the remote user to use WAN to WAN inspection Disable Access This terminates the WAN to WAN session Page 38 Access Controller 08 10 58 10 PRO User Manual 6 12 User Configuration i Livewire Connections Access Controller Advanced Support Remote Access Access User Configuration Support Password Configuration User Name User Name User Level Add New User captain Admin 1st mate User Standard serLevel Cg il Edit Current User User chief eng User Standard alan Delete CurentUser Delete Current User crew User No Firewall Password Confirm Password Allow Password Change At Logon Cancel Change
18. to Spend Controls and Service Costs See section 9 6 3 2 and See section 6 3 1 6 3 1 Call Detail Control Set Service Costs r Livewire Connections Access Controller Call Logs e Ju Call Costs Start Date N0 1 Set Service Costs End Date j 2010 15 Apply Changes Discard Changes No Service Charge on Time Charge on Data Cost Units VSAT 7 0 00 Minutes 2 3G V 4 00 Megabytes 3 Shore WiFi V 0 00 Minutes 4 Thrane FB 250 V 11 95 Megabytes x 5 Shore ADSL V 0 00 Minutes Set Service Costs Set Service Costs Select to enter the Service Cost configuration Apply changes made to the Service Costs entry form Cancel changes made to the Service Costs entry form O This is a sequential number assigned to each service This will list the services that are currently configured on the FB 10 Check if the service selected is charged by time Check if the service selected is charged by data used This is the cost of the service applied either per Minute per Megabyte or per Megabit If the service has a fixed monthly cost enter the cost as Cost zero The monetary units of Cost are notional and therefore could be etc However it is necessary to convert each of the different Service Costs into the same currency so that the Spend Controls can calculate based on a monetary value See section 6 3 2 Use the drop down menu to define the units or
19. 00000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000
20. 000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 000000000000000 oD Page 59 Access Controller 08 10 Range User Manual 9 Technical Specifications 0 10 10 PRO RM Dimensions 2 1 Kgs 3 0 Kgs 5 0 Kgs Chassis m ial C Aluminium Black Material Colour Operating Temperature 0 to 40 C Operating aes Humidity 5 95 60 C non condensing Power Supply 100 240V AC 1 6A 50 60Hz 1 x Vessel LAN 2 X WAN 2 x USB For Approved devices only 2 x Serial 1 x ISDN EN 55022 2006 Class A ITE EN 61000 3 2 2000 A2 2005 EN 6100 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 1995 A1 1998 A2 2000 IEC 61000 4 3 2002 1 2002 IEC 61000 4 4 2004 IEC 61000 4 5 1995 1 2000 IEC 61000 4 6 1996 1 2000 IEC 61000 4 8 1993 1 2000 IEC 61000 4 11 2004 Part 15 Subpart B 2006 Class A ITE Industry Canada ICES 003 Issue 4 CSA IEC CISPR22 02 Class A 1 x Vessel LAN 7 x WAN 2 x USB For Approved devices only 1x Serial 1 x ISDN Interfaces Approvals 10 Further Information 1 Updates For Software Firmware Us
21. 7 MPDS F77ISDN F77ISDNFT WiFi Config Selected Service Settings Service Name Interface Service Template No Traffic Timeout No GUI Required Service APN Service Template VSAT GPRS WiFi ADSL Fleet MPDS Fleet ISDN Fleet ISDN WiFi Min User Level required Interface Ethernet 2 Serial 2 Ethernet 1 USB Ethernet 1 Serial 1 ISDN ISDN Ethernet 1 3G GPRS Username Access Controller FB 10 FB 10 PRO User Manual Changes A Edit Current Service M Delete Current Service x Apply Service Changes Above is a Serial based service using the GPRS template which provides only the necessary options for GPRS over serial connections Current Services on Service VSAT 3G GPRS Shore WiFi Shore ADSL F77 MPDS F77 ISDN F77 ISDN FT WiFi Config Selected Service Settings Service Name Interface Service Template No Traffic Timeout No GUI Required Min User Level required Service Template VSAT GPRS WiFi ADSL Fleet MPDS Fleet ISDN Fleet ISDN WiFi Interface Ethernet2 Serial 2 Ethernet 1 USB Ethernet 1 Serial 1 ISDN ISDN Ethernet 1 Username Password Number Dialed Initialisation String 1 Initialisation String 2 Port Speed Edit Current Service Delete Current Service Apply Service Changes ao 1 Save Changes
22. I iw Livewire Connections Access Controller User GUI Access Controller FB 10 Connected M Y Demo 2 GB 417 MB 513 KBytes Days O Time 03 45 50 3G 74 MB 263 KBytes Days O Time 00 12 50 shore WIFI 0 GB 266 MB 882 KBytes 0 Time 01 32 56 Thrane FB 250 O GB 164 MB 955 KBytes Days 0 Time 00 13 23 Shore ADSL 0GB 13 MB 517 KBytes Days O Time 00 01 19 Crew Restricted Page 46 Access Controller 08 10 10 PRO User Manual 7 3 User GUI Restricted Access Ww Livewire Connections Access Controller User GUI onnections A Access Controller FB 10 Fleet ISDN GB OMB amp KBytes ays O Time 00 01 41 Fleet MPDS OMB O KBytes Days 0 Time 00 00 00 VSAT 10 MB 721 KBytes Jays O Time 21 31 59 Email Only Example The logged in user above has too low permissions to select the Fleet ISDN and Fleet MPDS service The user is also a No Firewall user so they can not disable the Firewall but they can change it GP Livewire Connections Access Controller User GUI Access Controller FB 10 Fleet ISDN OGB OMB 8 KBytes Days 0 Time Fleet MPDS 0GB OMB O KBytes Days 0 Time 00 00 00 OGB 10 MB 721 KBytes Days O Time 21 31 59 Email Only Example The logged in user above has the same permissions as the previous Example But here the user s firewall permission is set to Firewall Group so that the user can change it but no
23. Language English UK Disable Ovetheat Shutdown cable Overheat a Apply Changes Support Informatio Firmware Version This is the current firmware version on the unit Serial Number This is the software serial number of the Access Controller This is a link to the support area of the Livewire Connections website Online Support Internet access required Manuals Offline This is a link to the user manual Enable Tool Tips Enables helpful tool tips in the Admin GUI User GUI Size Change the size of the User GUI for different resolution screens Change the language of the User GUI More languages to be released SOON Change the language of the Admin GUI More languages to be released soon Apply Changes Current Connections Details This states the IP address received by the current connection in use If it says N A then the values can not be retrieved most likely cause is that no service is selected in the User GUI Netmask This states the Netmask being applied to the current connection Gateway This states the Gateway being used by the current connection DNS 1 This states the Primary DNS being used by the current connection User GUI Language Admin GUI Language IP Address DNS 2 This states the Secondary DNS being used by the current connection Refresh Details Use this button to refresh the current connection details page Software Updates
24. PRO User Manual 7 1 User Login 46 6 7 2 User GUI Screenshot 7 User GUI User GUI Restricted Screenshot 7 3 User GUI Restricted Screenshot 7 4 User GUI Controls 8 1 Troubleshooting 8 2 Connection States Colour Indicators 8 3 Internet Connections Templates Hardware Drawing FB 10 Pro Technical Specification Appendix STecnialSpecfcalon T86 6 amp 0 _ Page 4 Access Controller 08 10 58 10 PRO User Manual 1 Safety Summary THE FOLLOWING GENERAL SAFETY PRECAUTIONS MUST BE OBSERVED DURING ALL PHASES OF OPERATION SERVICE AND REPAIR OF THIS EQUIPMENT FAILURE TO COMPLY WITH THESE PRECAUTIONS OR WITH SPECIFIC WARNING ELSEWHERE IN THIS MANUAL VIOLATES SAFETY STANDARDS OF DESIGN MANUFACTURE AND INTENDED USE OF THE EQUIPMENT LIVEWIRE CONNECTIONS LTD ASSUMES NO LIABILITY FOR THE CUSTOMER S FAILURE TO COMPLY WITH THESE REQUIREMENTS GROUND THE EQUIPMENT To minimise shock hazard the equipment must be connected to an electrical ground AVOID INTERFERENCE To avoid interference do not run cables parallel to AC wiring or near fluorescent lights or other high magnetic or electrical fields Interference from these types of sources causes equipment to be faulty and will automatically void warranty conditions AVOID LONG CABLE LENGTHS Any cable longer than 5 meters must be shielded and all peripheral equipment must be grounded DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE Do not operate
25. al this address responds to pings from the internet The primary service must not be firewalled to prevent pings from reaching the specified IP address for testing the internet connectivity Here you can select which of your other internet and communication Switching Services services you wish to automatically revert back to your Primary Service when the primary service becomes available This is the number of consecutive pings that need to succeed before the service is automatically switched back to the primary service The Number of Pings active Switching Service will ping the IP of the Primary Service constantly and switch after the specified number of consecutive pings have been successful Apply Changes Applies changes made Automatic Failover settings to the Access Controller Page 43 Access Controller 08 10 58 10 PRO User Manual 6 18 Access Controller Automatic Failover Automatic Failover is a feature that if enabled allows the Access Controller to automatically switch to a secondary WAN connection in the event the primary connection suffers a loss of services This operated by constantly pinging a shore side IP address normally the ISP s DNS server or similar The ping is constantly sent from the Access Controller every 10 seconds After a pre determined number of unsuccessful pings configurable as Number of Pings the Access Controller will disconnect the Primary service and activate the Failover servic
26. aned when required Power supply The FB 10 FB 10 PRO and FB 10 PRO RM must be connected to Uninterruptible Power Supply UPS Surge Protector to prevent any damage from inconsistent onboard power Cable Length If it is intended to connect Serial devices to the FB 10 FB 10 PRO and FB 10 PRO RM it is necessary to consider the maximum cable length recommended by the device manufacturer Mounting The FB 10 and FB 10 PRO is be supplied with a Wall Mount Kit If you require additional mounting brackets please contact your distributor The FB 10 PRO RM is supplied with 4 Caged Nuts and Rack Screws for front rail mounting in a standard 19 rack Wall Mounting Brackets Page 8 Access Controller 08 10 Range User Manual 5 2 Typical Vessel Network Installation Guest Laptops VSAT A Crew PC Engineer PC Stewardess PC WiFi Inmarsat FleetBroadband ETHERNET 1 p ETHERNET 2 ETHERNET3 VESSEL LAN A aani ETHERNET 4 Iridium OpenPort FB 10 PRO Livewire Connections Access Controller User GUI o Access Controller Er 10 Connected 0 GB 0 MB 0 KBytes Days 0 Time 00 00 16 I ISDN PORT MPDS SERIAL PORT 5 Thrane 0 GB 660 MB 875 KBytes Days 1 Time 19 23 02 Mane rs SAILOR 0 GB OMB 6 KBytes Days 0 Time 00 12 08 Captain PC GU fr F77 ISDN 0GB OMB 6 KBytes Days 0 Time 00 12 06 ontro W
27. bles connection to the device from the FB 10 No Ethernet cable was detected Ensure the correct cable type is used Straight Cross over and that the device is properly connected No DHCP server was detected Reconfiguring service as a static IP address or make sure the DHCP server is switched on in the device s setup Reboot the device Page 51 Access Controller 08 10 58 10 PRO User Manual e The statically configured IP address settings could not be used verify that they are correct and that they are not already in use by any other device e Standard CME Errors may be displayed in the FB 10 Other Errors Please refer to your device documentation to resolve 8 2 Connection State Colour Indicators Failed to initialise IP configuration 3G GPRS FBB Standarc Example connection state colour indicator Colour Indicator Connection State Connecting Local Device Connect CJ E L I Page 52 8 3 Internet Connections Templates Livewire Connections Access Controller Administration GUI System Configuration Internet Connections Current Services Service Name Service Template VSAT VSAT 3G 3G Shore WiFi WiFi Thrane FB 250 Custom Shore ADSL ADSL Selected Service Settings Service Name Interface Fleet Broadband v Obtain an IP DHCP No User GUI Required F Manufacturer Thrane amp Thrane TT Standard IP Service Template Service C
28. c Failove Primary Service This is the service you wish to use as the primary service eg VSAT T This is the service you wish to use when the primary service does not Failover Service have an internet connection eg Fleet Broadband IP Address to Ping This is the IP address of a shore based server you wish to constantly ping to test internet connectivity This is the number of consecutive pings that need to fail before the Number of Pings service is automatically switched The Access Controller will ping the specified server once every 10 seconds When check the Automatic Failover feature is enabled Any loss in internet connectivity with the primary service will result in the automatic switching to the Failover Service IMPORTANT NOTES Enable Automatic e The Automatic Failover feature should be used in Failover conjunction with Switch Back to ensure the primary service is resumed as soon as possible The Automatic Failover feature should be used in conjunction with Spend Control if the secondary service is charged per Mb or per Min Apply Changes Applies changes made Automatic Failover settings to the Access Controller Page 44 Access Controller 08 10 58 10 PRO User Manual Automatic Failover must be used with extreme care to avoid excessive airtime bills e The Automatic Failover service should be used in conjunction with Switch Back to ensure the primary service is resumed as soon as possible e The Automatic Fail
29. cting Disabled from the drop down Allows IP addresses to be reserved or locked to specific MAC addresses Reserved IP Settings See section 5 for details Commit changes to the Access Controller It will be necessary to login again within the number of seconds defined in the Configuration Login Revert Timeout or the applied changes will be lost Configuration Login Revert Timeout Apply Configuration Download Center Reset to zero the volume and time counters for all services Note This cannot be undone although the Call Logs will be unaffected Enables the user to download a Call Log that can be exported into Excel or Call Detail Control similar soreadsheet application via CSV file for call analysis Also enables users to set spending limits for each service See section 6 3 2 for details Enables the user to download a Technical Log for diagnostic testing amp Download Log troubleshooting see Appendix 8 1 Troubleshooting The log will open in the users default web browser Enables the user to download a Configuration file cfg to enable the user to backup and transfer all configurable settings onto the FB 10 Page 15 Access Controller 08 10 58 10 PRO User Manual 6 3 Call Detail Control amp Livewire Connections Access Controller Call Logs I iege Call Costs T Set Service Costs Spend Control Spend C
30. ctivity no data transfer in seconds after Service Configuration Page 22 Access Controller 08 10 58 10 PRO User Manual which the call will be dropped Please note having dropped a call the system will then place a further call if data transfer starts again If the no GUI required box is checked the service will remain connected even if all user GUIs are closed This should only be used with fixed cost services such as VSAT to avoid unexpected bills Minimum User Level required to be able to select this service If the Min User Level required logged in user has not got the required user level then the service will not be available for selection Text will be shown in red Ethernet Services This is the IP address that will be assigned to the selected port IP Address when the service is selected Please note that this needs to be in the same IP range as the device to which you are trying to connect This is the Subnet Mask that will be assigned to the selected port when the service is selected Typically this should be 255 255 255 0 This is the Default Gateway that will be assigned to the selected Default Gateway port when the service is selected Typically this should be the same IP address as your connection device Enter your Preferred DNS server Typically this may be the same IP address as your connection device Enter your Alternate DNS server Typically this may be the same IP address as your connection device Optional
31. d Control if the secondary service is charged per Mb or per Min Livewire Connections Ltd accepts no liability whatsoever for any airtime costs incurred during the use of the Access Controller FB 10 FB 10 PRO amp FB 10 PRO RM regardless of howsoever or by whom they have been incurred The Access Controller is based on Debian GNU Linux which contains free software made available under several licenses like GPL LGPL and BSD For the exact distribution terms for each program please see the description available in individual files at http 192 168 5 1 gpl the IP address may vary depending on your Access Controller FB 10 configuration Debian GNU Linux comes with no warranty from the original software developer to the extent permitted by applicable law For any warranty issues please contact your local distributor from which your Access Controller FB 10 was purchased Page 6 Access Controller 08 10 58 10 PRO User Manual 3 Introduction Congratulations on the purchase of your new Livewire Connections Access Controller FB 10 This device will manage all of your off vessel data requirements and allow visibility and control for all your data traffic The Livewire Connections Access Controller FB 10 FB 10 PRO FB 10 PRO RM can be configured in minutes to manage all your existing connections as well as adding additional firewall user group management port forwarding remote WAN to WAN access spend control and data statistics From a simpl
32. d on the FB 10 for which the Other Services rule will not be applied Add Page 30 Access Controller 08 10 58 10 PRO User Manual 6 10 Static Routing Livewire Connections Access Controller Firewall Port Forwarding Static Routing E mEn Firewall Groups Firewall Settings DNS Settings Fort Forwarding Static Routing QoS Settings _ J Static Routing No Rule Name Destination IP Netmask Gateway IP 1 Entertainment VLAN NET 19216540 255 255 255 0 192 168 5254 AddNewRule New Rule Edit Current Rule Delete Current Rule Apply Rule Changes Rule Name Entertainment VLAN Hule Type Destination IP 192 168 Netmask Via Gateway Gateway IP 192 168 5 254 Save Changes Cancel Changes Static Routing Entering a Rule This is the name given to the current rule Eg AV Router Static Routes allow for NET rules Routing to a Network Range or HOST rule Routing to an individual IP address Define the IP address to which the Static Rule will route If host type is Destination IP a NET rule then enter the IP address of the start of the range 192 168 4 0 Page 31 Access Controller 08 10 58 10 PRO User Manual 6 10 1 QoS Settings Livewire Connections Access Controller Firewall Port Forwarding Static Routing Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing KIS QoS Settings Rule Name Service speed Up kb
33. domain that is blocked If this is not selected the user is presented with a default DNS blocked message This is the IP address of a website to which users will be redirected if Destination IP 8 rect i Specify Redirect is selected This is a description for the rule that is only visible in the Admin GUI Selected services Internet Connections for which the rule will be applied Services Internet Connections configured on the FB 10 for which the rule Other Services U will not be applied Cancel changes for the current rule Important Note DNS settings limitation DNS Blocking will only be applied if the users are using the FB 10 to manage DNS If users have either external DNS servers specified can be blocked through the firewall or pages have been DNS cached while on other external networks then it may be still possible to access restricted domains Web browsers also tend to cache DNS lookups for a longer time This feature is mainly designed to be used to block other applications like Anti Virus Windows Updates or to block certain websites all the time Page 29 Access Controller 08 10 58 10 PRO User Manual 6 9 Port Forwarding Livewire Connections Access Controller Firewall Port Forwarding Static Routing Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing Port Forwarding Mo Rule Name Protocol Destination IP Source Port Destination Port 1 Bridge
34. e service to the primary connection is restored Automatic Failover settings alone will not revert to the primary service unless in conjunction with Switch Back ub Livewire Connections Access Controller Move Away Move Away Settings Move Away is a feature designed to allow automatic switching from your primary service to a backup service if your primary service loses its internet connection The Access Controller will monitor the ship to shore internet availability on your primary service Ifitfails for more than the set amount of time the service will drop and your Fall Back service will be started Please Note 1 Your primary services must not be firewalled to prevent pings from reaching the specified public IP address used for testing the internet connection 2 Move Away will not occur until the specified number of ping 12 by default responses have been lostin a row a ping is sentevery 10 seconds 3 Some charges may be incurred due to pings which generate less than 1kbyte per minute 4 Move Away pings prevent no traffic timeout settings from working therefore are not recommended for use with pay per minute connections 5 Fall back services should always be configured with Per Call Spend Control to prevent excessive charges as they will be engaged automatically Primary Service VSAT T Fall Back Services ISAT VSAT gt IP Address To Ping Number of Pings 12 120 seconds Enable Fallback Service Automati
35. e follow user accounts are setup by default on the FB 10 Username admin Password password User Level ADMIN Username user Password password User Level USER Password Update El It has been detected that this username has not be used before If you would like to change the password for this user please enter the new password below Ifyou forget the password it will be necessary for an admin user to setup a new password in the Administrator GUI Password Confirm Password ome Ignore Update Update When you create a new user and have the Allow Password Change At Logon ticked you will see the above password change prompt This is to allow an administrator to setup a user account and then a user to select their own password Page 40 Access Controller 08 10 58 10 PRO User Manual 6 14 Support Information Gy Livewire Connections Access Controller Advanced Support support Information Current Connection Details Software Updates Firmware Version 3 06 Serial No 04944003 UploadFimware Upload Firmware Online Support Manuals offline anuals offline IP Address 10 10 1 138 Uplo ad Configuratio n ble Tool Tips Netmask 255 255 255 0 Enable Tool Tips Gateway 10 10 1 21 Restore Factory Defaults User GUI Size Large DNS 1 10 10 1 101 Restart Access Controller 10 10 1 21 User GUI Language Italian Admin GUI
36. e single page graphical interface it is possible to manage all of your off vessel communications including but not limited to VSAT Inmarsat Fleet amp Fleet Broadband Iridium OpenPort Thuraya DSL ISDN GPRS 3G Off Vessel WiFi and Shore ADSL 4 What s in the box The Access Controller FB 10 FB 10 PRO FB 10 PRO RM are shipped with the following components e Access Controller FB 10 FB 10 PRO FB 10 PRO RM e Localized AC DC Power Supply e Mounting Brackets except FB 10 PRO RM which includes caged nuts amp rack screws e Warranty activation form e Hardware test certificate e Quick Start Guide Bridge Reference Card Access Controller FB 10 Hardware Access Controller FB 10 PRO Hardware Access Controller FB 10 PRO RM Hardware Page 7 Access Controller 08 10 58 10 PRO User Manual 5 Installation Guide 5 1 Mount the hardware in a suitable location using the supplied mounting brackets The following should be considered when choosing a suitable location Ventilation Both the FB 10 and FB 10 PRO are fan less and therefore require good ventilation A minimum separation distance of 200mm is required from the vents on the top of the hardware If the hardware is to be mounted in a cupboard or enclosure it is necessary to ensure the enclosure has good ventilation or cooling available at all times The FB 10 PRO RM has fans venting from front to side It is necessary to ensure these fans are kept free from dust and cle
37. ed when specified Volume of Data in Megabytes is reached in the set Period Use the drop down menu to select between Alert When specified Volume is reached within the specified Period for the specified Service a Pop Up message box is displayed on all open User GUls If no User GUIs are open See Section 6 5 No GUI Required Alert is displayed when the next User GUI is opened Data will continue to be allowed if no User GUI is open If more than 1 User GUI is open then the Pop Up message can be accepted by any user and will then disappear on all User GUls Drop Call When specified Volume is reached within the specified Period the specified Service will be set to Disabled This will occur even if no User GUIs are open This Action is normally used in Per Call Periods Apply Firewall When specified Volume is reached within the specified Period the Firewall Group chosen will be applied for the specified Service This will occur even if no User GUIs are open Block Service When specified Volume is reached within the specified Period the specified Service will be set to Disabled If there is an attempt to reconnect the Service a Pop Up message box is displayed on all open User GUls stating the Service or ALL SERVICES are barred The Services will be barred even if no User GUls are open although the Pop Up message will only be displayed when a User GUI is opened and a Service selected Use the drop down menu to choose the Fir
38. eeds to be in the same IP range as your LAN or you will not be able to access the FB 10 selected Typically this should be 255 255 255 0 If selected the device will provide IP details to those devices set to automatically obtain network settings This should be switched off if any DHCP other device on the network is configured to provide this functionality WARNING If you disable DHCP and forget the IP address range you might not be able to access the FB 10 without a Factory Reset If DHCP is enabled this specifies the first Address issued from the FB 10 From to devices on the network This range should not be used by any other devices on the network otherwise IP Address conflicts may occur If DHCP is enabled this specifies the last Address issued from the FB 10 To to devices on the network This range should not be used by any other devices on the network otherwise IP Address conflicts may occur Page 14 Access Controller 08 10 58 10 PRO User Manual Use other DNS If selected the IP Address defined below will be provided as the primary IP Address DNS server If not then the IP of the Access Controller will be used Time limit in seconds within which a user must re login to the Access Controller after changes have been committed before they are automatically undone This is to prevent loss of connectivity due to errors in entering the IP configuration The default setting is 90 seconds This can be disabled by sele
39. ekly Rule is applied to calls placed in a single 7 day week from 00 00 on the day specified in the Start calendar The Usage is reset at 00 00 on the same day for the following week All times UTC Monthly Rule is applied to calls placed in a single calendar month from 00 00 on the date specified in the Start calendar The Usage is reset at 00 00 on the same calendar date for the following month All times UTC Page 19 Zero Current Usage Service Period Start Volume Action Firewall Group Access Controller FB 10 FB 10 PRO User Manual Use the calendar to select the day for Weekly Periods or Date for Monthly Periods to which the rule applies It is not necessary to set the Start date for Per Call or Daily rules This is the volume of data or time that must be reached for the Action to be applied The units depend on the Unit selected in the Units cost column Use the drop down menu to select between Service Cost Action is triggered when specified Volume of Service Cost is reached in the set Period as defined in Set Service Costs oee section 4 1 The monetary units of Cost are notional and therefore could be etc However when using ALL SERVICES as the selected Service it is necessary to convert each of the different Service Costs into the same currency Minutes Action is triggered when specified Volume of Time in Minutes is reached in the set Period Megabytes Action is trigger
40. enabled Ensure that your computer is configured to Obtain an IP address automatically and Obtain DNS server address automatically as per below and navigate to http 192 168 5 1 in any web browser If the page does not load see Appendix 8 1 Troubleshooting Internet Protocol Version 4 TCP IP Properties tm Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropiate settings amp Obtain an IP address automabcaly Use the folloming IP address i Obtan ONS server address automaticaly Use the following DHS server addresses When the page loads click Click here for the Access Controller software button to download the software Run the Setup file and follow the onscreen instructions 5 6 From the shortcut on the Desktop or from the Start Menu run the Access Controller shortcut When prompted enter the default admin username admin and default admin password password Select Admin GUI and press OK Ng Access Controller Login Username admin Password Remember J F onnections Access Controller IP Address 192 168 5 1 User GUI Admin GUI Login Close Close Find Access Controller For further instructions please see either Administrator GUI or User GUI sections later in the
41. er Manual Demo and FAQ updates visit http www livewire connections com support http www accesscontroller co uk For more information about the Livewire Access Controller FB 10 FB 10 PRO or FB 10 PRO RM please contact your local distributor Product brochures software demos and pricing can be found at http www accesscontroller co uk Page 60
42. ernet availability on your primary service Once a robust connection has been verified the Access Controller will automatically switch back to your primary service Please Note 1 Your VSAT must have a public IP Address linked to your modem onboard that responds to pings from the internet 2 Your switching services must not be firewalled to prevent pings from reaching the public IP address of the VSAT modem 3 Switch back will not occur until 12 successful ping responses have been received in a row a ping is sent every 10 seconds 4 Some charges will be incurred due to pings which generate less than 1kbyte per minute 5 Switch back pings prevent no traffic timeout settings from working therefore are not recommended for use with pay per minute connections 5 Switching services should all be configured with Per Call Spend Control to prevent excessive charges where switch back does not occur in a timely manner due to continued loss of service ar ather factors Primary Service IMSAT VSAT Switching Services E VSAT 7 Shore ADSL Shore WiFi 7 Shore LAN Primary Service Public IP 67 214 64 8 Number of Pings 12 120 seconds Apply Changes Changes Switch Back Settings Primary Service This is the service you want to automatically switch to when available Primary Service Public IP This is the Public IP address of the Primary Service Normally public IP address of VSAT Modem It is essenti
43. ewall Group to be applied when Apply Firewall Action is triggered For information on creating Firewall Groups and Firewall rules see Sections 6 7 and 6 8 This is a numerical and graphical display of current usage as a percentage of the allowed usage When Usage reaches 100 the specified Action is triggered Page 20 Access Controller 08 10 58 10 PRO User Manual 6 4 Reserved IP Settings Ky Livewire Connections Reserved IP Settings Address IP Address Comment Lock to MAC 1921685400 captain ODDAEACADADD 192 166 5 201 owner B8ACG6F817F4C 192 168 5 150 Dell T3500 TC Delete Record Record Cancel All Changes All Changes x HideLeases Leases AddLeased System Leased System No Start Time IP Address Name 05 11 2011 01 14 55 182 168 5 150 Dell T35DD TC Rese gs This is the MAC address of the device you for which you wish to MAC Address reserve a IP address The formatting should be in the following syntax example AA12CC34EE56F Without Colons This is the IP address that you want to reserve for that MAC IP Address address This should be a unique address not in used by any other device Optional comments to identify the device The MAC Address is a physical address on a device that never changes If checked the Lock feature prevents a user changing their IP address on their own PCs to circumvent Firewall settings If the user does change their IP they will l
44. hey are relayed via the Access Controller and therefore require a separate rule to allow block NOTE The DNS protocol only blocks DNS requests for clients using Protocol Page 27 Access Controller 08 10 58 10 PRO User Manual the Access Controller as their DNS server Public DNS servers won t be blocked use a normal TCP UDP port 53 block for this IP address of the packet data source Leaving blank will assume all source IP addresses IP addresses can be entered as singles Source IP 192 168 5 50 or using ranges 192 168 5 55 192 168 5 60 Multiple ranges and or IPs can be entered using commas 192 168 5 50 192 168 5 55 192 168 5 60 Ports can be added in the format 110 or 110 143 IP address of the packet data destination Leaving blank will assume all destination IP addresses IP addresses can be entered as singles Destination IP 192 168 5 50 or using ranges 192 168 5 55 192 168 5 60 Multiple ranges and or IPs can be entered using commas 192 168 5 50 192 168 5 55 192 168 5 60 Port of the packet data destination Leaving blank will assume all ports Ports can be entered as singles 110 or using ranges 1024 2024 Multiple ranges and or ports can be entered using commas 110 1024 2024 Services Internet Connections for which the rule will be applied services Internet Connections configured on the FB 10 for which the Other Services rule will not be applied Destination Port Important Note The default action i
45. iFi 0 GB OMB 0 KBytes Days 0 Time 00 00 01 L Disabled E SF Shore WiFi Inmarsat Fleet 77 Page 9 Access Controller 08 10 Range User Manual 5 3 Connect your off vessel communication devices via either a Serial DB 9 connector Ethernet ISDN or USB connection Access Controller FB 10 Interface Diagram 1 x Vessel LAN 2x WAN 2 x Serial 1 x ISDN 2 x USB For approved USB convertor devices only COM 2 Access Controller FB 10 PRO Interface Diagram 1 x Vessel LAN 7 gt WAN 1 x Serial 1x ISDN 2 x USB For approved USB convertor devices only 2 085 Access Controller 10 PRO RM Interface Diagram 1 x Vessel LAN 7 x WAN 1 x Serial 1x ISDN 2 x USB For approved USB convertor devices only The support for approved USB devices is intended to increase the number of Serial or Ethernet ports by adding a USB to Serial Ethernet convertor For a full list of approved USB devices visit http www livewire connections com support or contact your distributor Page 10 Access Controller 08 10 58 10 PRO User Manual 5 4 Connect Vessel LAN port LAN 1 to your onboard network switch or computer It may be necessary to use a crossover cable for direct connection to a computer The default IP address of the FB 10 FB 10 PRO and FB 10 PRO RM is 192 168 5 1 5 5 As factory default the FB 10 FB 10 PRO and FB 10 PRO RM has DHCP Server
46. ill be applied when enabled and using the specified service NB It is not necessary to have any other firewall rules associated with these firewall groups if you only require 205 settings These the other Firewalls Groups configured on the FB 10 that do Other Firewalls U not currently have any QoS settings configured for the selected service Top down list allows you to differentiate bandwidth percentages Class between IP addresses Ranges The minimum upload speed that will be made available for a particular Min Up class expressed as percentage of the overall upload speed cell Page 32 Service Selected Firewalls Access Controller 08 10 58 10 PRO User Manual left blank will be set to a value of 0 Please note for correct operation the sum of all Min Up percentages should not add up to more than 100 The maximum upload speed that will be made available for a particular class expressed as a percentage of the overall upload speed This can be configured to cap a classes maximum speed or to allow it to utilise unused bandwidth assigned to other classes To cap a class simply Max Up enter a maximum value greater than or equal to your Min Up but less than 100 The higher the maximum value is above the Min Up the more available bandwidth the class will be able to utilise For full free bandwidth utilisation across all classes the Max Up for all classes should be set t
47. l Settings will be retained Delete Current Grou Delete an existing Group to which Firewall Rules are applied Note all P rules applied to this group under Firewall Settings will be removed Apply Group Changes Commit any changes to the Access Controller Set Default Group Change the default firewall group Default Start Grou Drop domn list of firewall groups The select group will be used after a p restart or loss of power Save Default Group Exists out of the Default Group option Gous Name Enter name of the Firewall Group eg Crew Access Email Only etc p This is the name that will appear in the dropdown on the User GUI Cancel Changes Cancels the current changes to the Group Name Save Changes Saves the current changes to the Group Name Yes No Shows if the group has any Firewall Rules are applied under Existing Rules Firewall Settings Note If you delete a group all existing rules applied to that group under Firewall Settings will be removed Page 25 Access Controller 08 10 10 PRO User Manual Example use of internet access control using Firewall Groups Users based on IP Address Fleet Broadband 3G Roaming Email Only Restricted Crew Owner Captain Desktop Onboard Owner Laptop Page 26 Access Controller 08 10 58 10 PRO User Manual 6 8 Firewall Settings Traffic filtering Livewire Connections Access Controller Firewall Port Forwarding Static Routing
48. lass Min User Level required Interface Ethernet 1 Ethernet 2 Ethernet 4 Ethernet 3 Ethernet 5 Thrane FB 250 IP Address Subnet Mask Default Gateway Preferred DNS Server Alternate DNS Server Service APN Username User Standard Password Access Controller FB 10 FB 10 PRO User Manual Changes a Add New Service Edit Current Service v Delete Current Service L d Apply Service Changes Save Changes Cancel Changes vizada bgan inmarsat co Above is an Ethernet based service using the Thrane Fleet Broadband Background Class template Service Name VSAT VSAT 3G GPRS GPRS Shore WiFi WiFi Shore ADSL ADSL F77 MPDS Fleet MPDS F77 ISDN Fleet ISDN F77ISDNFT Fleet ISDN WiFi Config WiFi Service Template on C OQ Wh Selected Service Settings Service Name Interface SDN m Service Template Fleet ISDN m No GUI Required No Traffic Timeout Min User Level required Interface Ethernet 2 Serial 2 Ethernet 1 USB Ethernet 1 Serial 1 ISDN ISDN Ethernet 1 Fleet ISDN Username Password Number Dialed Changes Edit Current Service Delete Current Service Apply Service Changes CU Above is an ISDN based service using the Fleet ISDN template Page 53 Current Services on CO WH Service Name VSAT 3G GPRS Shore WiFi Shore ADSL F7
49. manual The software configuration of the Access Controller FB 10 Access Controller FB 10 PRO and Access Controller FB 10 PRO RM is identical and therefore will now only be referred to as the FB 10 Page 11 Access Controller 08 10 58 10 PRO User Manual 5 7 Hardware Activation Code ts Livewire Connections Product Activation Col ss Your hardware requires Activation f you have internet connectivity simply visit www Irvewire connections com activations Alternatively telephone Livewire Connections on 44 2089740940 Monday to Friday 09 00 1700 GMT Please note the code is only valid for 48 hours Serial Number 04944003 x Acivate Activate When you login the first time you may be asked to enter the Hardware Activation Code This Hardware Activation Code is available by either visiting http www livewire connections com activations or by telephoning 44 0 208 9740 940 Monday to Friday 09 00 17 00 GMT You will require the FB 10 Serial Number that is displayed on the Activation Prompt When you receive the Hardware Activation Code enter the code without dashes and click Activate Please note that the code is only valid for 48 hours and can only be generated a limited amount of times Please also note that the code is case sensitive If you are not asked for the Hardware Activation Code the hardware may have been activated prior to dispatch by your distributor Page 12 Access Contr
50. nterface Ethernet 5 Interface Ethernet 4 IP Address 210 75 85 125 Enabling remote WAN to WAN access will establish an internet connection and route incoming traffic to an alternative WAN interface for remote testing Whilst enabled all vessel internet access will be disabled e connections Apply Changes Enable Access Extend Timeout Disable Access Remote A Open GUI Access Tick check box to enable remote GUI access Enabling GUI Access will allow off vessel configuration of your Access Controller DAC access allows you to remotely configure a Sea Tel DAC Antenna Control Unit directly connected to the FB 10 using DACRemP IP Software Port 8889 supplied by Sea Tel This feature can be used remotely if the Open GUI Access is enabled On higher latency connections the Timeout and Pacing values in DACRemP needs to be changed Choose the Serial Port that is used to connect the FB 10 to the DAC M amp C Port Please note Enabling Remote DAC Support on a selected port will delete any service currently assigned to that port To ensure no further services are configured on that port it will not appear in the port list under services again until this function is disabled Your Admin GUI will be restarted automatically and any changes that have not been applied will be lost Apply Changes Applies changes to the Open DAC Access and Open GUI Access check box Remote WAN to WAN Access This is the time in
51. o 100 The minimum download speed that will be made available for a particular class expressed as a percentage of the overall download Min Down speed Any cell left blank will be set to a value of 0 Please note for correct operation the sum of all Min Down percentages should not add up to more than 100 The maximum download speed that will be made available for a particular class expressed as a percentage of the overall upload speed This can be configured to cap a classes maximum speed or to allow it to utilise unused bandwidth assigned to other classes To cap a class Max Down simply enter a maximum value greater than or equal to your Min Down but less than 100 The higher the maximum value is above the Min Down the more available bandwidth the class will be able to utilise For full free bandwidth utilisation across all classes the Max Down for all classes should be set to 100 The IP range individual IPs included within each class This can be from different subnet ranges and across VLANs IP addresses can be entered as singles 192 168 5 50 or using ranges Vessels IP Range 192 168 5 55 192 168 5 60 Multiple ranges and or IPs can be entered using commas 192 168 5 50 192 168 5 55 192 168 5 60 Please note any IP not specified here will be handled by the Default Class Save Changes Save changes for the current rule Cancel Changes Cancel changes for the current rule Important Note QoS Limitations Please no
52. oller 08 10 58 10 PRO User Manual 6 Administrator GUI Graphical User Interface 6 1 From either the shortcut on the Desktop or from the Start Menu open the Access Controller When prompted enter the default admin username admin and default admin password password Select Admin GUI and press OK If the login is not successful see Appendix 8 1 Troubleshooting Ng Access Controller Login Username admin Password Remember onnections Access Controller IP Address 192 168 5 1 User GUI Admin GUI Access Controller Login Close Find You will see the following tabs e System Configuration Configure IP network settings for the Access Controller and Local Area Network LAN Managed DHCP Server settings if required Download Call and system Logs and Configuration Files Manage Call Spend Control e Internet Connections Add Edit and Delete Services Internet Connections to be controlled by the Access Controller e Advanced Optional configuration of Firewall Port Forwarding Static Routing WAN to WAN Remote Access Sea Tel DAC Control User configuration Support and Firmware uploads Page 13 Access Controller 08 10 58 10 PRO User Manual 6 2 System Configuration Uv Livewire Connections Access Controller Administration GUI AK cg DEDE System Configuration Internet Connections Connections Advan ced S nnecsional
53. ontrol All Records Starting End Date 28 Ap 2010 All Records Between Successful Calls Calls z Get Call Log Save CSV Date Time Action Group service oe bag Cost call placed All VSAT 0 32 0 00 28 Apr 2010 11 18 50 Thrane FB 250 call placed All Thrane FB 250 0 303 0 01 28 Apr 2010 11 24 01 Thrane FB 250 call placed All Thrane FB 250 21 38 0 25 28 Apr 2010 11 24 58 VSAT call placed All VSAT 300 471 0 00 28 Apr 2010 11 33 03 3G call placed Crew Restricted 3G 4736 549 18 50 28 Apr 2010 11 42 49 VSAT call placed Crew Restricted 288769 1766 0 00 28 Apr 2010 12 12 29 3G call placed All 3G 47643 146 186 11 28 Apr 2010 12 15 10 Shore WiFi call placed All Shore WiFi 266929 465 0 00 28 Apr 2010 12 23 06 Thrane FB 250 call placed All Thrane FB 250 163410 328 1906 98 28 Apr 2010 12 28 48 Shore ADSL call placed All Shore ADSL 13829 79 0 00 28 Apr 2010 12 30 18 VSAT call placed All VSAT 0 2 0 00 28 Apr 2010 12 30 31 VSAT call placed All VSAT 2235605 11262 0 00 28 Apr 2010 15 38 27 3G call placed All 3G 23620 73 92 27 28 Apr 2010 15 39 51 Thrane FB 250 call placed All Thrane FB 250 5461 134 63 73 Call Logs All Records All Records Starting Select all call records from the Start Date Select all call records Please note the call records older then 6 months will automatically be deleted Select the start date Please note the call records older then 6 months All Records Between Select all call records
54. ose all connectivity to the internet Delete Record Deletes the highlighted item Cancel All Changes Undo any changes which have not been applied yet Apply Changes Applies all the unsaved changes which have been made Show Hide Leases Display and hide the DHCP lease pane Selecting a row in the DHCP lease pane and selecting Add Leased System adds the machine to the reserved IP settings Here you Lock IP to MAC can add a custom name if you desire such as Captain which would make more sense when monitoring your bandwidth Page 21 Access Controller 08 10 58 10 PRO User Manual 6 5 Internet Connections Livewire Connections Access Controller Administration GUI internet ions Advanced System Configuration Internet Connections Advance d Snneations Current Services BEBO Name service Template Interface Changes Add New Service VSAT VSAT Ethernet 1 3G 3G Ethernet 2 Edit Current Service Edit Current Service Shore WIFI WiFi Ethernet 4 Thrane FB 250 Custom Ethernet 3 Y Delete Current Service Shore ADSL ADSL Ethernet 5 Apply Service Changes selected Service Settings Service Name Thrane FB 250 IP Address Interface Ethemet3 Fihernet 3 x subnet Mask Service Template lFleetBroadband Default Gateway Obtain via DHCP Preferred DNS Server No User GUI Required 7 Alternate DNS Server Manufacturer Thrane amp Thrane Thrane amp Thrane
55. ostic purposes or in emergencies 6 16 Hardware Factory Default Reset It is possible to reset the FB 10 to factory defaults by pressing the Power Button on the front of the FB 10 or FB 10 PRO hardware 5 times within 5 seconds If successful the FB 10 will beep several times before resetting The factory reset can be cancelled by pressing the button a further 5 times before the beep sequence ends Page 42 Access Controller 08 10 58 10 PRO User Manual 6 17 Access Controller Switch Back You need to have a public IP for your Primary Service typically a VSAT When the Primary service is out of range or in blockage using your User GUI you would manually connect to the internet using an alternative service Assuming you have setup the switch back for the service the Access Controller will continually check to see when your Primary Service is back online it does this in the form of a Ping Once the Access Controller receives 12 successive ping responses in a row which are sent 10 seconds apart it will revert the internet connection back to the Primary Service You will see your user GUI change automatically Ky Livewire Connections Switch Back Ab o LE Switch Back Settings Switch Back is a feature designed to help when your VSAT loses its internet connection due to blockage or a similar temporary issue It allows you to select an alternative service which the Access Controller will use to monitor shore to ship int
56. over service should be used in conjunction with Spend Control if the secondary service is charged per Mb or per Min SIM provider level spend controls should always be used in addtion to any onboard spend control e The primary service must not be firewalled to prevent pings from reaching the specified IP address for testing the internet connectivity e lf the primary service is charged per Mb small data charges will apply for the monitoring of the primary service approx 1kbyte min e Automatic Failover will prevent No Traffic Timeout feature triggering and therefore it is not recommended when the primary connection is pay per minute e f the shoreside IP address used becomes unavailable the service will switch even if there is an good internet connection on the primary connection Page 45 Access Controller 08 10 10 PRO User Manual 7 User GUI Graphical User Interface 7 1 User Login From the shortcut on the Desktop or from the Start Menu run Access Controller When prompted login using the default username user and default user password password Select User and press OK If the login is not successful see Appendix 8 1 Troubleshooting Access Controller Login Username user Password Remember onnections Access Controller IP Address 192 168 5 1 168 5 1 User GUI 5 Admin GUI Login Close Find Access Controller 7 2 User GU
57. ps speed Down kbps Guest priority VSAT 200 S00 Captain priority VSAT 200 600 All users Add New Rule Edit Current Rule Delete Current Rule Current Rule Copy Rule Apply Rule Changes Class Min Up 6 Max Up 9 Min Down 75 Max Down 05 Vessel IP Range ClassB 10 d x 20 1921685200 100 70 100 192 168 5201 192 168 5 250 ClassC 100 20 192 168 5254 Default 0 100 Class D lo Rule Service Upload Speed Add Remove Download Speed Other Firewalls S anges Cancel Changes QoS Settings Add New Rule Add a new rule to be configured Edit Current Rule Edit configuration of an existing rule Delete Current Rule Delete the configuration of an existing rule Copy Rule Copies Classes percentage values and IP range s from a previous rule for you to use in a new rule Apply Rule Changes Applies saved rule changes to the FB 10 Entering a Rule The internet connection that you wish the rule to apply to this is carried over from your internet connections page le VSAT Fleet Broadband Estimated Uplink Speed of your selected service This should be a Upload Speed realistically achievable speed for the service and not simply the maximum stated value Estimated Downlink Speed of your selected service This should be a Download Speed realistically achievable speed for the service and not simply the maximum stated value These are the Firewall Groups to which the QoS settings w
58. roducts designed to provide visibility and control to off vessel data communications The product has no least cost routing functionality or and is designed to aid the operator in switching between different off vessel data connections It is the operator s sole responsibility to ensure that the connection selected is appropriate for the operator s data requirement It is also the operator s sole responsibility to ensure that the connection is manually terminated at the end of each session Livewire Connections strongly recommends that the operator checks the connection device equipment such as handset display or modem status lights to ensure the connection has been terminated Livewire Connections strongly recommends that for connections that are billed per data used or per time used that additional Service Provider level traffic monitoring and spending control is applied The use of the inbuilt Firewall is strongly recommended to restrict unwanted outbound traffic It is the operator s responsibility to ensure the firewall settings are correctly configured The use of the inbuilt Spend Control is strongly recommended to restrict unwanted traffic It is the operator s responsibility to ensure the Spend Control feature is correctly configured The Automatic Failover feature should be used in conjunction with Switch Back to ensure the primary service is resumed as soon as possible The Automatic Failover feature should be used in conjunction with Spen
59. s Apply User Changes User Changes Password Configuration Adding a User This is the user name given to the current user to login Eg Captain Apply access level to user account The following levels are available ADMIN Allows access to Admin amp User GUI USER Allows access only to the User GUI USER RESTRICTED Allows access only to the User GUI USER FIREWALL GROUP Allows access only to the User GUI Firewall can not be disabled enabled However it can be changed USER NO FIREWALL Allows access only to the User GUI Firewall can not be changed disabled or enabled User Level Further restrictions can be applied on individual services See the Min User Level required option in Section 6 5 This is the password associated with the user name The password is Password ga case sensitive Confirm Password The chosen password has to be entered again to be verified If selected this allows a new user to change the login password after the new user s initial login The password change prompt will only appear when the user logs in for the first time This is to allow an administrator to setup a user account and then for a user to select their own password Save Changes oave changes made to the selected user Cancel Changes Cancel changes made to the selected user Allow Password Change At Logon Page 39 Access Controller 08 10 58 10 PRO User Manual 6 13 Default Users Th
60. s to allow all traffic Most common setup scenarios usually therefore have a Block All REJECT DROP rule at the bottom If there is not a single REJECT DROP rule in the list then this is very likely to be incorrectly setup Livewire Connections recommends that the firewall is setup by an experienced network administrator as incorrect usage setup will allow unwanted data to leave the vessel Page 28 Access Controller 08 10 58 10 PRO User Manual 6 8 1 DNS Settings Livewire Connections Access Controller Firewall Port Forwarding Static Routing cons jm Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing QoS Settings INE DNS Settings Group Name Email Only mu Web Address Specified Redirect IP Comment 1 facebook com N A Block Facebook on Inmarsat Add New Rule Edit Current Rule Delete Current Rule Apply Rule Changes Domain facebook com Selected Services Fleet BB 500 Specify Redirect Destination IP IN A Comment Block Facebook on Inmarsat Add Remove Other Services VSAT Shore ADSL Shore WiFi Save Changes Cancel Changes DNS Settings Group Name select Firewall Group to which the DNS rules will apply Enter the domain that you want to restrict Select to redirect users to the Destination IP below address if the user Specify Redirect attempts to access a
61. see the bandwidth logs of your network by IP address Period Last Hour Order By IP Address Reload Data Last 3 Minute Total Data high ta low our Andre 192 158 5 91 EN 8 6065 0 2800 8 8865 iun Last Week i 192 158 5 104 17 8841 0 5182 18 4024 Livewire Connections Ltd Tel 44 0 208 9740 900 FC E mail info livevire connections com Website http www livewire connections com anpectlorm Access Controller Bandwidth Monitor Period Historic time period that you want to see the data usage over Allows you to sort the table view by IP or Data Usage was opened Select from ALL to see total activity or click on an individual PC IP 1 6 192 7168 5 91 to see that devices usage of the internet bandwidth Total data downloaded by device in selected time Displayed in Megabytes as this is a volume of data rather than speed measurement and will show how much data has been downloaded from the internet Total data uploaded by device in selected time Displayed in Megabytes as Upload MB this is a volume of data rather than speed measurement and will show how much data has been uploaded to the internet Total data usage by device s expressed as a volumetric figure in Download MB Combined MB Megabytes Combines the downloaded and uploaded data via the Access Controller to from the internet Page 35 Access Controller FB 10 FB 10 PRO User Manual Bandwidth
62. ser signed in Users can be configured as User Configuration required User Settings Suppor Settings Switch Back The Access Controller can be configured to automatically switch back to a particular service typically VSAT when the service becomes available Please note this requires the switch back service to have public IP address Move Away Settings Switch Back Settings The Advanced Tab allows access to some of the FB 10 features for advanced users Factory defaults permit standard operation of the FB 10 without making any changes under the Advanced Tab Page 24 Access Controller 08 10 58 10 PRO User Manual 6 7 Group Settings Firewall Groups Livewire Connections Access Controller Firewall Port Forwarding Static Routing mas Firewall Groups Firewall Settings DNS Settings Port Forwardin QoS Settings nneatiens Firewall Groups Group Name Existing Rules Group Name Add New Group Add New Group DHCP Clients restricted Yes Owner Priority Owner Priority Yes E z z Edit Current Group Captain and Guests Yes Save Changes Cancel Changes Delete Current Group Default Start Group Optional Owner Priority SetDefault Group Default Group Apply Group Changes Firewall Groups Add New Group Add a new Group to which Firewall Rules can be applied Edit Current Grou Edit an existing Group to which Firewall Rules are applied Note all p rules applied to this group under Firewal
63. t disable enable it Page 47 Access Controller FB 10 10 PRO User Manual 7 4 User GUI Controls Ky Livewire Connections Access Contro nnectionas Access Controller FB 10 MY Test Vessel VSAT OMB 141 KBytes Days O Time 00 01 15 ays O Time 00 01 15 0GB OMB OKBytes Days 0 Time 00 00 02 MB O KBytes Daves O Time 00 00 02 Back IP OMB 0 KBytes Days O Time 00 00 01 GB OMB O KByte Days 0 Time 00 00 01 i i Fleet 77 ISDN OMB 20KBytes Days O Time 00 01 25 GB 0 Days O Time 00 01 25 Fleet 77 MPDS OMB OKBytes DD Days DTime 00 00 01 ME Days Time 00 00 01 Shore WiFi OMB OKBytes Days O Time 00 00 00 MB D ays O Time 00 00 00 Shore ADSL 0GB OMB 0KBytes 0 Time 00 00 00 KBytes Days O Time 00 00 00 GB Days Time 00 00 00 2 Iridium Open OMB OkBytes Days 0 Time 00 00 00 ays Time 00 00 00 5 _ Service Activation Select to activate named service The box colour will change as Button follows See Connection State Colour Indicators Select to disconnect all services Select a Service Activation 2 Disabled Button Button 1 to reconnect a service 3 Firewall Group Select Use the drop down to select which Firewall Group will be applied Select to apply preconfigured Firewall Settings for the selected Restrict Access Button Firewall
64. t the highest rate the data is sampled once every 10 seconds and an average speed is calculated based on the volume of data transferred during that time NB As speeds are averaged over the 10 seconds they Period Data Sample Rate will not capture the maximum data speed at a single point in time but will provide a smoothed representation of speeds attained Displays the bandwidth usage for Live or Last 15 minutes in kilobits per second kbps i a historic value over 15 minutes has been selected in the Period Volume MB drop down box then the vertical axis will show volume in Megabytes MB rather than speed Time UTC The horizontal axis will change dependant on Period selected to reflect a suitable time interval Page 37 6 11 Remote Access Access Controller FB 10 FB 10 PRO User Manual iQ Livewire Connections Access Controller Advanced Support ij Remote Access Remote GUI DAC Access Open GUI Access Enabling GUI access will allow off vessel configuration of your Access Controller Hemote Access User Configuration Support Open DAC Access Choose DAC Port DAC access allows you to remotely configure a SeaTel DAC directly connected to the Access Controller using DACRemP software Serial 1 Remote WAN to WAN Access d20sec 2min gt sec 2 min ThraneFB250 250 Inspected WAN VSAT Disconnect time Shore Connection I
65. te for the QoS feature to work as specified when using services with highly volatile bandwidths you must configure the upload speed to be a realistically achievable level or cap non essential classes In reality if you have a contended 1024kbps maximum downlink speed you are unlikely to always get the full 1024kbps be this due to network traffic bad weather or poor installation of RF Equipment We recommend that you perform speed tests to ascertain your average download and upload speeds Page 33 Access Controller 08 10 58 10 PRO User Manual 6 10 2 Bandwidth Monitoring Live and historical monitoring of the current bandwidth speed and data volume usage can now be accessed from the Access Controller web interface The web interface can now be easily accessed from within the User GUI by Clicking on the picture of the FB10 Access Controller unit circled below Livewire Connections Access Controller User GUI m MAE nnections Access Controller yh FB 10 Connected SEATEL DEMO 3GB 784MB 233 KBytes Days 13 Time 211728 GB 764 MB 233 KBytes Days 13 Time 21 17 28 Livewire ADSL 008 58118 780KBytes Days D Time 06 24 28 ays Time 05 24 26 vsa T 0 GB FleetBB 500 0GB 13MB 661 KBytes Days O Time 00 30 08 GB 13 MB 66 KByt Days 0 Time 00 30 06 FB Dashboard 008 1MB 108 Days O Time 00 07 45 GB Days D Time 00 07 45 ie ur nable Access Disabled Af
66. ter the webpage has opened you will find the links to the Bandwidth logs and graphs in the middle of the web page To view your entire networks usage of your internet connection use the Bandwidth Usage Graph hyperlink To view usage on an individual level Per IP address User then use the Bandwidth Usage Logs hyperlink Fri Nov 4 19 21 22 2011 7 Firmware 3 27 Software Serial 06715826 onnections Access Controller Access Controller Web Menu Welcome to the Access Controller Please choose from one of the following options Bandwidth Monitoring Bandwidth Usage Graph Bandwidth Usage Logs Documentation Click here for the user manual Software Click here for the Access Controller software Click here to install Microsoft NET 3 5 5 1 Click here to install Adobe Reader Adobe Reader required Livewire Connections Ltd 4 Tel 44 0 208 9740 900 E mail info livewire connections com onnections Website http www livewire connections com Page 34 Access Controller 08 10 58 10 PRO User Manual Bandwidth Usage Logs On the following page you can organise and select how you want to display the Internet connections usage You can go to individual PC s and see who or what is taking up your bandwidth annectionas Access Controller Access Controller Bandwidth Monitor Welcome to the Access Controller Bandwidth Monitor Logs From here you will be able to
67. the equipment in the presence of flammable gases or fumes Operation of any electrical equipment in such an environment constitutes a definite safety hazard DO NOT SERVICE OR ADJUST ALONE Do not attempt internal service or adjustments unless another person capable of rendering first aid resuscitation is present KEEP AWAY FROM LIVE CIRCUITS Operating personnel must not remove equipment covers Only qualified maintenance personnel must make component replacement and internal adjustment Do not replace components with the power cable connected Under certain conditions dangerous voltage may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them DO NOT MODIFY CONFIGURATION OF SOFTWARE This product is a self contained system installed and configured by a qualified distributor Modification of software configuration can result in loss of communications and increased airtime bills Configuration can only be done by or on written instruction by a qualified distributor ALWAYS FOLLOW MANUFACTURERS ADVICE Suppliers and manufacturers of communications equipment and peripherals provide a wide range of advice on the correct installation of their equipment The customer should always aim to follow the guidance as provided by suppliers and manufacturers Page 5 Access Controller 08 10 58 10 PRO User Manual 2 Disclaimer The Access Controller FB 10 and FB 10 PRO are p
68. vice configuration Ready to be Applied Cancel Changes Cancel a new or edited service configuration Re order list of services in User GUI Re order list of services in User GUI No GUI Required Page 23 Access Controller FB 10 10 PRO User Manual 6 6 Advanced W Livewire Connections Access Controller Administration GUI op ee system Configuration Internet Connections Firewall Configuration The Access Controller supports an advanced firewall allowing administrators to dynamically change off vessel access rules for individual IP address or address ranges based on the currently selected service and the chosen firewall group Group Settings Firewall Settings DNS Settings Port Forwarding Static Routing Configuration The Access Controller allows administrators to simply forward WAN off vessel ports and IP addresses through to specific LAN IP address The forwarded ports can be change dynamically based on the currently selected service It also allows for static routing to the Vessel LAN interface Port Forward Settings static Route Settings Quality of Service Remote Access Configuration The Access Controller allows users to benefitfrom remote administrator GUI access for off vessel configuration and WAN to WAN access for remote trouble shooting off vessel comunications devices Remote Access The Access Controller restricts access to certain functionality depending on the level of u

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