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Agility 2 Full User Manual

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1. the Represents the X character character Represents the fA key Represents the fl key Represents the character Represents the character 9 and 0 simultaneously Deletes your entry from the cursor position forward es a Use to toggle between LA aa Nv At PK and all of the m numeric characters 2 Used to end the sequence and save it to memory Page 28 RISCG raraj tar eril n Petal i i a amiy Ni Agility User Manual 3 Press to save your entry The series of characters is saved and assigned to the selected macro For example To arm partition 1 with the code 1234 enter the following sequence 1 254 Activating a Macro Press 78 on the keypad for 2 seconds to activate the macro A B C respectively A confirmation message will be heard Macro X activated Page 29 RISCG Tryater her erilg eto ind Pus Agility User Manual 4 6 Complete Menu of User Functions The Agility comes with a variety of selectable user functions that become available when you enter the User Functions mode The following section lists these functions Note Although these functions are in the User Functions menu you can ask you installer to program some of them for you To enter the User Functions mode press C followed by your user code The following table shows full Keypad Operations according to users V User is able to perform this function User is unable to perform or see this function
2. 6 Bos ur gv rer emm 7 LA St tus Indica Hons eeren Sats ess pce sl EAEE E AEE ESEIA 8 LED Tete Un ssecesdascdusincinnetenienndtvvnodeeesnnaniadadnn bohwusoniesesuetunidbesenntivadusnedade Savvieseaanieapntaosnicadusnetedesavsieneuioend 8 Status Button Service Call Listen amp Walk scssccsssiscascssaactscasdaataenteidsanssSacdaseasazeiacdadaotenuldaasanaagaces 9 Voice Mecca 2a C 9 GMS Messag p acsi nnn nn00 nn4nS n04X9 n n B vo nw 9 Email Messan inp sasen M 9 Sound Indications ORT TED RR TT 10 Chapter2 Local System OpetraUOTLa ioiiisndis eoe ticket rena pep EUREN a 11 LLAIN VOLUP SVSLOIL ust dina eai dicti paa nen E 11 Away FaN arminE mH 11 otay Home ATID sniene age EOE aaae E SEEE 12 Paraon AT aa 12 FORCE ATHINE M renee neta nana eee Re ane 13 Armine with troubles Thr th Sye Deessa seg roit AE eres 13 2 2 Disarming your SVS eBU uecneiciveiidi dele liio ive Edd PM Ges niiina pipe rr DN SE ina hor b Mb dL dd 14 mci qe 14 linm enel cisi E 15 Bi Teac egre ac se tsa caie ha centsap ncaa N 15 Disarmine ater an Alafors m 15 Resetting aitor an Mari ecese 16 ANa Code Fe SS Dose ch ee e e E E a EE a A E E PUN 16 Installer eS RTT 16 2 9 DEM I Pate a Hausa E DEINEN DIN OU RURSUM TE FUE ME IUD 17 Chapter 3 Remote System Operation aie sonet
3. Flexible Wireless Solution W User Manual RISCe Creating Security Solutions 3 y MA Care riscogroup com Creating Security Soluti ops RISCG Agility User Manual E 7 i Lrwubuem Lar soil betel Important Notice This guide is delivered subject to the following conditions and restrictions G PE PE mar This guide contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The information contained herein is for the purpose of illustration and reference only Information in this document is subject to change without notice Corporate and individual names and data used in examples herein belong to their respective owners CE e All rights reserved 2010 RISCO Group March 2010 Page 2 RISCG Agility User Manual Crimini aan eril meg Table of Contents Chapter 1 In fOduch Ot nesiimnacenacmarinincoinmncenininiiieninecineiiisineninaaanies 5 1 1 Main Features ee caiceesiesiasnnninwoewgoavinnannnnnincanonenisstunnesninynmeeeinnsnwenn by camuuesie soawennastsnunumaisnsanunindsienseniastanvensnsevaranimamaenss 5 Iur ilis nice M
4. Partition 1 Entrance Email Messaging Using the Agility IP Module the system can send event messages by Email to predefined e mail addresses informing you of the status of the security system and certain events that occurred in the system For example Subject Alarm Security Message Intruder Alarm System Name John s Residence Event Fire Alarm Zone 5 Entrance door Time 01 April 2008 16 12 Partition Partition 1 First floor Service Contact Monitoring Station 01 03 5676778 Page 9 RISCG Trymer aa eril n betel ind Pus Sound Indications Agility User Manual In addition to the visual indications provided by the Agility s LEDs your system produces audible notification after certain events Condition Intrusion alarm Fire alarm Exit delay Entry delay Confirm operation Reject operation Arm Disarm squawk Description Continues rapid beeping Staggered rapid beeping Slow buzzer beeps until the Exit Delay time period expires Slow buzzer beeps until the Entry Delay time period expires A one second tone Three rapid error beeps 1 siren chirp System armed 2 siren chirps System is disarmed 4 siren chirps System disarmed after an alarm Page 10 RISC Craie perai Saialings rm ar rity aig A Agility User Manual Chapter 2 Local System Operation 2 1 Arming your system Arming your system causes the intrusion detectors to trigger an alarm when violated The arming operation will be fol
5. Note If an invalid code is entered 3 consecutive times the system hangs up and this FM number is locked for 15 minutes and no calls are initiated to the FM number If a valid user code is not entered within 10 seconds the system hangs up Bi directional Communication The Listen In and Talk options enable you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence through the microphone or remotely talk to your premises via the Agility loudspeaker for example to guide someone in distress To listen in or talk 1 From the Operations Acknowledge menu press 6 The following messages are announced To Listen In press 1 To Talk press 2 To Listen and Talk Open channel press 3 To return to the previous menu Press Select the desired option Press to end listening in and talking communication and return to the Operations menu Page 20 RISCG Creer Sax ertlg ete leg Bid um Agility User Manual Bi directional Audio Options after an Alarm In the event of Burglary Fire and Medical alarms the Agility is able to report these events and then stay on the line This allows the monitoring service to perform Voice Alarm verification verify the alarm or Verification in order to verify a cause of event or guide someone in distress Service call The Service Call feature enables you to call the Monitoring Station by pressing a key To establish the serv
6. RISCG rua Var erily priala rm ar rity aig rr Agility User Manual 4 2 Proximity Tags The bi directional keypad enables you to replace the use of a code with a proximity tag to arm and disarm the security system or to activate and deactivate home appliances and utilities such as heating and lights Proximity tag programming is performed from the User Functions menu When programming a proximity tag the following three options are available Adding anew tag 9 Deleting a tag by the user serial number Deleting a tag by the user tag Adding a Proximity Tag The Grand Master can assign a tag to any user in the system Each proximity tag can be assigned to only one user To add a proximity tag 1 Press C Enter your user code Using the arrow keys scroll to the option Codes Tags from the User Functions menu and press S4 4 Scroll to Proximity Tags and press Z 5 Select the option New Change Press Z 6 Using the arrows scroll to select the User Index number to which you want to assign a tag 7 Within 10 seconds hold the proximity tag at a distance of 1 to 2 cm from the keypad s keys The keypad automatically reads the proximity tag and saves it into the system s memory Once the proximity tag has been successfully recorded a long confirmation beep sounds and a confirmation message is displayed If the proximity tag is already stored in the system s memory 3 error beeps will sound and a reject message
7. or used to activate specific functions 4 1 User Codes To perform many of the Agility functions a security code often called a user code must be used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions while those with a lower authority are more restricted in what they may do There are four different authority levels available for users of the Agility Notes To define the authority levels refer to your installer Agility can support up to 32 different user codes User codes may have variable lengths up to 6 digits Your Agility was given a Grand Master Code of 1 2 3 4 during manufacturing Unless your alarm company has already changed it to suit your preference it s best to modify this code to one that is unique and personalized as herein described Page 23 RISCO E rpari ao gai asks E rmai rity M e Setting Changing User Codes Agility User Manual The user assigned the Grand Master authority level can change all user codes but cannot view the digits in the user code fields Users with other authority levels can only change their own codes The system must be disarmed in order to set or change user codes To set change a user code 1 Press Dana 2 Enter your code 3 Using the arrow keys scroll to the option Codes Tags and press Z Note If you enter a wrong use
8. Soa e a n E E E A N 35 Advanced OperaliORs ainsa A A N pU DIR IEDE 35 LEDS Ti ea e EO A E A OEA E n 37 Appendix B Remote Control User Operations 1 ceca eee eese eee eese teen etn aetas testes essen seno sna 38 oaa D II T nw B 38 Advanced OPd NoN NM 38 Status LED Buzzer INGICAT ONS sisssssisssssacscessnvennavsdsennedesseerseedsuinneesasevsegnedesenesnsugnenbsesesansennanendavenderncessne 39 Changmeg Kemote Control PINT Gds r ovassaeaniee aaesdonrnarauetemrraiesiate 39 Appendix C Event Log Messages scssicssisssintssncessessenssasesisassansenscnsessudasinnsvussarsebiscsssdessensasoanssavaseassaseabiass 40 Page 4 RISCG Creer Sax erly eee leg rg Agility User Manual Chapter 1 Introduction Congratulations on your purchase of Agility RISCO Group s Flexible Wireless Security System The Agility has been specifically designed to meet a wide range of security safety and home automation needs for many residential and commercial applications Agility is designed to recognize abnormal conditions and inform the system of the status of any protected door window hallway room or area Status information is presented visually or verbally It supports the capabilities of communicating with a Central Monitoring Station or to your mobile phone using friendly and easy to understand verbal messages as well as SMS or E mail messages This manual describes how to operate your system It will guide you thro
9. answering machine is in use at the premises let the line ring once then hang up and call again If an answering machine is not in use at the premises wait until the system picks up After the system picks up a short tone is heard Note When the system picks up all phones on the same line are effectively disconnected and cannot be used 3 Enter your 2 digit remote access code within 10 seconds Default code 00 The following message is announced Hello Please Enter Your User Code Followed By Enter your user code followed by Default code 1234 4 After your code is accepted a system status message is announced followed by the Operations menu You can now perform the required remote operations Voice Operations Menu The Voice Operations menu announces options and instructions on how to use the system functions The options in the Operations menu vary according to system status and your access rights Following is a list of the remote operations options Operation Quick Key Combination Arming all partitions Press 1 1 Arming a selected partition Press 1 9 followed by the partition number Disarming all partitions Press 2 2 Disarming a selected partition Press 2 9 followed by the partition number Page 18 RISCG Agility User Manual Operation Quick Key Combination ad Changing Zone Bypass status Press 3 followed by the zone number and then 9 Operating Utility Outputs Press 4 followed by
10. ie Select partition O O Orne press rower ihg Disarm followed by code or followed by code or code or the proximity tag Panic alarm Service f call Press both keys L7 simultaneously Fire Alarm A simultaneously for 2 seconds Page 35 Agility User Manual Emergency Medical Alarm System Chime On Off Main Unit Speaker Volume Press the button for 2 seconds Select the volume level O No sound 4 Full volume v to save your selection Set keypad LCD O contrast Press for 2 seconds Use the keys to adjust the keypad s display contrast and Output Control Press button Q 3 A B C Press button for 2 C Oir 2 seconds seconds followed by code or proximity tag View Last Alarm O Hold button 4 View System Status Short press on display followed by code or proximity 42 tag Long press on 7 LCD display voice Long press on display voice f followed by code or proximity Changing Keypad Language Page 36 RISC Criei ber et ilg ete lea Agility User Manual i Fu 1 All operations are available while keypad is turned on Not in Sleep Mode 2 Ask your installer whether outputs control is applicable or not and which output is assigned to which key 3 Ask your installer for the macro defined for each key 4 Ask your installer for the keys definition LEDs Indication Communication with the panel f On Fully or partially armed Red S
11. tetas rte tienen eth aoo ea Ig eth data ine kb b tk Ipa pd eese nk ek HE te Y kno 18 J1 Remote Phone ole alc MUN m 18 Kemotely Accessing the Sy SUC INN cast CO M 18 Oe ae ET 18 Receiving Calls from the OY SECO e esenttetose pieni tuneid asnan anisan AEE NNE EE 19 Pese erudi 20 Bi directional OMIA CATION aries ci esb bi deter das iei ope F reso viri SEPsl Dite ra des s euseS E cvv WrE ee uei basa Sedi dr US 20 9 2 OMO PETA O cessas aE a p Oden tsa cases cco saan ien testes td bU 21 SMS Remote Control x cisasiaceciaiersavicssaicadadnatacthaaaicesiGinaiaessadaidaisdeasooshaodaionds beaipeavadatdaisidakientsacanned hive 21 ch iS OTA a ION MESSA E PN DN ms 22 Chapter 4 User Functions and Settings iiis cssscssssescsacorsctsssanseucecssetissnssonssosesatasatsocssseosssbssdeDesnaconacoiacss 23 4 1 User Cod S NNNM PT 23 Pa AM I Dc A E N O O T A E 25 20 Denning Follow Me DESTINATIONS sssi aaa n AAE AE a anion Do HE RES 26 A heces icu S A ES a E E ES 27 Eo TO EOV Seea A E E E A E E ASS 28 4 6 Complete Menu of User FUNCTIONS sisira E ie 30 RISCG Agility User Manual Crwadsrg arat Taipi Chapter 5 System Specifications seisecisisesvatisiassvaisesosssassonssiahsvnissasbeiatvaierensntisiausvsisveessenstonseueiassonstianiaais 33 Chapter 6 EN SULL COMA Ce egni R 34 Appendix A Keypad User Operations sisssesiccrcicessevssenctaessisseutiasdntenscdenscussverstsnssstdeessbadessonsbisbecsbensalaces 35
12. LEDs flash one after another in sequence the system is in Installation mode Page 8 RISCG rua Var erily priala rm ar rity aig rr Agility User Manual Status Button Service Call Listen amp Talk The button on the main unit can be defined as a system status indicator or as a S O S button Once pressed a service call will be established to the monitoring station which then enables 2 way communication with the premises Voice Messaging Three types of spoken messages are heard when using the Agility locally in the premises or remotely to your mobile 9 Event messages Upon selected event occurrence the Agility initiates a call to a remote Follow Me FM telephone number informing you of a security situation by playing a pre recorded Event announcement message 9 Status messages Upon remote access of the system by initiating a call from a remote telephone or receiving a call from the system the Agility announces the current system status by playing a pre recorded Status message 9 Local Announcement messages Upon event occurrence or user s keypad operations the Agility can announce various local messages to residents SMS Messaging Using the GSM GPRS Module the system can send predefined SMS event messages to a remote Follow Me FM telephone number informing you of the status of the security system and certain events that occurred in the system For example Security System 30 11 2005 10 10 Intruder alarm
13. Operation Activities Bypass Zone Provides the ability to bypass any of the system s intrusion zones Bypass zone 2 E zone Define Y using the s key and press D Main Buzzer ON OFF Used to control the main unit buzzer Walk Test Used to easily test and evaluate the operation of selected zones in your system Output Control Allows user control of previously designated external devices e g an appliance a motor driven garage door etc Output Control gt Select Eso 2Define Y using the 8 key and press 2 Bypass Troubles Used to confirm all troubles in the system in order to enable arming operation Anti Code If defined by your engineer the Agility can be defined to be not ready to Arm after an alarm or tamper condition To restore the system to Normal Operation mode installer code or an Anti code must be entered Entering the code supplied by the installer at this location will restore the system to the Normal Operation mode Page 30 Grand User Installer Master y V y y y y y y y y y y y Agility User Manual Operation Advanced gt Prepaid SIM gt Check Credit Use this function to receive information by SMS or Voice of the credit level in your prepaid SIM card For more information refer to your installer Advanced gt Prepaid SIM gt Reset SIM After charging a prepaid SIM card the user has to reset the SIM Expire Time manually The time duration for expiration is def
14. Your Agility offers the following kinds of disarming 9 System disarming Disarming deactivates the partitions assigned to the specified user code To disarm using Procedure for Disarming Quick mode n All partitions assigned to the button will be disarmed l High security mode gt Code E Press followed by code or proximity tag a Press the button All partitions assigned to the button will be E disarmed e Send SMS Code D example 1234D Page 14 RISCG Agility User Manual Crimini aan eril ume i r T 9 Partition disarming Partition disarming enables you to disarm individual partitions within an armed system To disarm using Procedure for Partition Disarming Quick mode a e CJ gt w High security mode c iz CJ gt Code 0 0 a Press the button All partitions assigned to the button will be disarmed gt code or proximity tag Send SMS Code D Partition 1 2 or 3 Example 1234D1 Fore more information refer to page 21 Duress disarming If you are ever coerced into disarming your system you can comply with the intruder s wishes while sending a silent duress alarm to the Central Station To do so you must use a special duress code which when used will disarm the system in the regular manner while simultaneously transmitting the duress alarm Confer with your installer which of the user s codes is defined as a duress code Note Under no circumstances
15. ance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the dealer or an experienced radio TV technician FCC Warning The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment FCC ID JE4AGILITY Valid for P N RW132V441ENA IC 6564A AGILITY Valid for P N RW132V441ENA RISCO Group Limited Warranty RISCO Group and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does not install or connect the product and because the product may be used in conjunction with products not manufactured by the Seller Seller cannot guarantee the performance of the security system which uses this pro
16. cation Once your installer defines a schedule program it will be activated You have the option to deactivate a program according to your needs To disable a weekly program 1 Press Enter your user code py 3 Scroll the menu using the arrow keys to the option Clock and press J f X 4 Press V to enter the Scheduler menu 5 Select the Scheduling program index number Use the key to activate deactivate and press 4 Page 27 RISCG Tryater aa eril n eilige ind Pus Agility User Manual 4 5 Macro keys Programming Macro Keys Agility enables the installer or Grand Master to record a series of commands and assign them to a macro When the macro is pressed the recorded commands are executed from beginning to end Up to 3 macros can be programmed to a system using the Agility keypad or the Agility Configuration Software Before programming a macro it is recommended to perform your required series of commands making a note of every key you press while doing so Note Macros cannot be programmed to perform disarming commands To program a macro 1 Inthe Macro menu select a macro A B or C and press 2d 2 Enter the sequence of characters according to the following table Used to enter numerical characters aq Used to move the curser to the left ee Used to move the curser to the right Press 1 twice Represents the 4 character the character Represents the Y character
17. d allows Arm Disarm A non valid remote control is one not Learned by the panel and does not allow Arm Disarm Page 34 RISCG rwn Lar stil abel ings Lr am UIN Agility User Manual Appendix A Keypad User Operations The following section details the user operations from the 2 way wireless keypad User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code or proximity tag In the high security mode the proximity tag can be used as a substitute for inserting a user code when the display prompts to Insert a code Common Operations Quick Operation High Security Mode Press Press followed by code or proximity tag Stay Arm Prec a Press aq followed by code or proximity tag Full Disarm Press axe followed by code or proximity tag 1 Consult your installer for the operations defined with a code 2 For optimal use of the proximity tag use it from a distance of 1 2 cm 0 4 0 7 from the center of the keypad s door Aj key for two seconds 3 For Stay Arming with no entry delay press the Advanced Operations Quick Operation High Security Mode Away Arming Select partition C Partition 1 2 3 Select partition 7 S S7 and O O Ona press a fa press proximity tag Stay Arming Select partition 3 Partition 1 2 3 Select partition p77 S and O and press a a press proximity tag Partition 1 2 3
18. duct Seller s obligation and liability under this warranty is expressly limited to repairing and replacing at Seller s option within a reasonable time after the date of delivery any product not meeting the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Seller s obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance or a guaranty that such event will not occur or that there will be no personal injury or property loss as a result thereof Consequently seller shall have no liability for any personal injury property damage or loss based on a claim that the product fails to give warning However if seller is held liable whet
19. eys to be set as panic keys These keys can be either disabled or used to establish a service call to your Monitoring Station If defined by your installer pressing ultaneously for 2 iv seconds will send a fire alarm and pressing A for 2 seconds will send a special emergency or medical alarm simultaneously Press the small blank button if defined 1 E Note Your installer can define the small blank button to be used for sending a panic alarm Note For full capabilities of the 2 way remote control the bi directional keypad and 4 button key fob refer to the instructions supplied with each product A Press both keys simultaneously I Press the panic button Page 17 RISCG Tryater aa eril n bebe ind Pus Agility User Manual Chapter 3 Remote System Operation 3 1 Remote Phone Operation The Agility enables you to operate the system from a remote touch tone phone by initiating a telephone call to or from the system and interacting with voice menus that guide you through your required remote operation Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad To remotely access the system 1 From a remote touch tone telephone dial the number of the premises where Agility is installed 2 If your system is connected to a land telephone line and an
20. from wireless remote control YY L Temp rst Zn xx Low temperature alert restored from zone XX defined as a temperature detector Low Temp Zn xx Low temperature alert from zone XX defined as a temperature detector Main AC restore AC power restore on main panel Page 42 RISC utn ei hae Agility User Manual Remote stay P y The system has been armed in STAY mode from the configuration software Restore Zone xx Alarm restore in zone no XX RF Jamming Wireless receiver jamming Rmt disarm P y Partition Y disarmed from the configuration software Siren y Lost Siren Y is regarded as lost following supervision test as lost Stay P y KF zz Tamper I O Mdl Tamper alarm restored from I O module Tamper Keypad y Tamper alarm from keypad ID Y Tamper alarm restore on zone no XX Tamper rst KP y Keypad Y tamper restore Tamper Siren y Tamper alarm from wireless siren Y Page 43 RISC in bad imal Agility User Manual remote programming from the configuration software Page 44 Agility User Manual Notes RISC Agility User Manual Notes FCC Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord
21. her directly or indirectly for any loss or damage arising under this limited warranty or otherwise regardless of cause or origin seller s maximum liability shall not exceed the purchase price of the product which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week O RISCO Group 03 10 Flexible Wireless Solution Monitoring Station fay mireris 3 J m Fam iiei b Eternal a M peo Diribrwas Ssera o SS n Mech a Contacts Main Panel T p Caw aque denn vert ea a et Safety Devices oe mE m a 1 a j T m 4 i E Vm Fuji fri ea S ii Drim ior Dem to Deirrizrt Carisrizri UP y E T Keypads Keyfobs Panic Benicls ates Ferir th primnm i E ua F Contr nl Tracamdtier 7 raat rzariiwt DA m WW e Z Lo 03 2010 RISCO Group i A All rights reserved No part of this document may Creating Security solutions be reproduced in any form without prior written C 4 a eres permission from RISCO Group
22. ice call press the button on the main unit or press simultaneously the buttons a D on the bi directional keypad Note The Service call should be defined by your installer 3 2 SMS Operation SMS Remote Control The Agility enables you to perform remote control operations using simple SMS commands The following section describes the SMS commands and the response of the system to these commands Note This application is available only if a GSM GPRS module is installed in your system Operation SMS Message Structure Example Arm all partitions ofa Code A 1234A user code Arm all partitions to Code H 1234H Stay Home Arming Disarm all partitions Code D 1234D of a user code Arm by partition Code A Partition No 1234A1 Stay Home arm by Code H Partition No 1234H1 partition Disarm by Partition Code D Partition No 1234D1 Bypass a zone Code B zone number 1234B05 Un bypass a zone Code UB zone No 1234UB05 Activate Output Code UOON UO No 1234UO0O0N1 Deactivate Output Code UOOFF UO No 1234UOOFF1 Change FM number Code FMPHONE FM serial number 1234FMPHONE 3 NEW New Phone No NEW0529692345 Get system status Code ST 1234ST Get last alarm Code AL 1234AL memory Get SIM credit level Code CR 1234CR for prepaid cards Page 21 RISCO reai aa eril n eto Agility User Manual Notes SMS commands can be sent from any mobile phone or from an SMS website Command words a
23. ined by your installer Advanced gt Restore Alarm The user must approve an alarm that occurred in the system After disarming an alarm an Alarm Memory Display will appear on the screen Advanced gt Restore Trouble If defined by your installer use this option to reset a trouble condition after it has been corrected Advanced gt Siren TMP Mute Used to silence an alarm initiated by a tamper from a siren for 20 minutes Use this option when replacing the siren battery Advanced gt View IP Address Use this option to view the IP address of the Agility Advanced gt CS Connect Enables to establish communication with the configuration software at a predefined location through IP or GPRS Advanced gt ExitlEntry Beeps Enables to control the exit entry beeps of the current keypad Follow Me Define Used to define Follow Me destinations phone number or Email address according to its type Voice message SMS or E mail Test FM Used to test Follow Me reporting Codes Tags Use this menu to set tags and user codes in the system For detailed information refer to Chapter 4 page 23 Page 31 Grand Master y User RISCG Crimir Var eriln ete lie md i Installer RISC reai Heer rity ieee lia a foes Operation Clock Time amp Date Allows the setting of the system time and date This definition is required for setting the scheduler programming in the system Scheduler Enables you to activate or deact
24. ivate preprogrammed schedules that were defined by your installer Up to 8 weekly programs can be defined in the system during which the system automatically arms disarms or activates utility outputs Event Log To view a list of system events that have occurred Service Information Allows the display of any previously entered service information Name and phone Macro Agility enables the installer or GM to record a series of commands and assign them to a macro For more information refer to section 4 5 Macro keys page 28 Page 32 Agility User Manual Grand User Installer Master RISCG Creator Sax eril eee lee iid fe Agility User Manual Chapter 5 System Specifications The following technical specifications are applicable for the Agility Electrical Characteristics System Power 230V AC 15 10 50Hz 50mA Optional 9VAC 50 60Hz Units Consumptions Main board Typical 130mA GSM Stand by 35mA Communication 300mA Modem Stand by 20mA Communication 60mA IP Card 90mA Max Backup Battery Sealed Lead Acid Battery 6V 3 2Ah Battery Dimensions HxWxD 67mm x 134mm x 34mm Internal Siren intensity 90 dBA 1m Operating Temperature 10 C to 40 C 14 F to 104 F Storage temperature 20 C to 60 C 4 F to 140 F Physical Characteristics Dimension HxWxD 268 5 mm x 219 5 mm x 64 mm 10 57 x 8 64 x 2 52 inch Weight Without battery 1 31Kg Full configuration Wireless Characteristics RF immuni
25. l device your system is capable of sending a return reply status indication from the panel to the device for each command that is sent to it Depending on your purchase you can operate your system via the following 2 Way 8 Button Remote Control Using the bi directional 8 button remote control you can arm disarm send a panic alarm activate outputs and more Being bi directional the remote control receives a reply status indication via its 3 colored LEDs and internal buzzer siren from the panel for each command that it has sent to the panel For higher security commands can be defined to be activated with a 4 digit PIN code Agility 2 Way Wireless Keypad Using the bi directional wireless keypad you can program and operate your system according to your needs Being bi directional the keypad receives a reply status indication from the panel for each command that it has sent to the panel To use functions of the keypad you can use a code or a proximity tag 4 Button Key fob Using the 4 button key fob you can arm disarm send a panic alarm and activate outputs Remote Phone Operation Using any remote touch tone phone you can perform remote operations such as arming disarming listening in and talking to the premises and more The system can also provide audible information such as event occurrences and the status of your system SMS If your system is equipped with a GSM GPRS module it can provide information about the system s
26. low Me and press 87 Select the Follow Me index number you want to edit and press V to enter the Define menu Press 4 sos ur qe qe qox Enter the phone number including the area code if required or an e mail address as requested on the screen and press D Up to 32 digits can be included in the phone number 7 If required include the special functions described below to achieve the related effect You can press me 8 Or keys to toggle to the required character Page 26 RISC Agility User Manual Function Results Stop dialing and wait for a new dial tone W Wait a fixed period before continuing j Send the DTMF character T Send the DTMF character Delete numbers from the cursor position 9 6 simultaneously 8 When done with your complete entry press V to store it 4 4 Scheduler The Agility enables you to automate some system operations This is performed by defining weekly programs by your installer Each program can be defined with up to two time intervals per day during which the system automatically performs one of the following functions 9 Automatic Arming Disarming An arming program automatically arms and disarms the system during your required time intervals 9 Automatic UO Activation A UO home appliance activation program automatically activates and deactivates UOs during your required intervals In addition each program can be defined to be activated in a different manner during va
27. low flash Exit delay Rapid flash Alarm i Trouble in the system during disarm mode Yellow Page 37 RISC UCrwalorej her ea ily ete BIS foes Appendix B Remote Control User Operations Agility User Manual The following section details the user operations from the Agility 2 Way Remote Control User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code Common Operations e Security Mode a Output Control A B C tong 4 amp ar E Long ale EN Code Panic Alarm HORA 2 simultaneously for 2 seconds Consult your installer which commands are defined with a code 2 Pressing gt 8 8 ju cancel the Entry Delay time 4 3 Pressing gt will give status indication only by the LED of the remote control and not by local voice message 4 Ask your installer which device is assigned to which key 5 Use this command to clear the remote control operation Advanced Operations uiii UM m LE NE UAE Code Sequence aa e 3 a A83 E L8 code Sty Pana Ea ERSE ia aie EJ LE code Partion 1 2 3 Disarm aim amp 3 EJ aim amp 3 EJ E code Page 38 RISC Creer her y eee leg Ed fe Agility User Manual Status LED Buzzer Indications After each transmission indicated by a flashing Green LED from the remote control the Agility sends a status response indicated by the remote control s LEDs and Buzzer LED Indicatio
28. lowed by a local message announcement if defined Before arming the system check the v Ready LED and make sure that the system is ready to be armed If the system is NOT ready to be armed secure or bypass the violated zone s and then proceed Failing to arm the system will be indicated by the system Your Agility offers the following kinds of arming Note If you are unable to arm the system press the status key to view system messages z 9 Away Full arming Away arming prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises The system will arm after the designated countdown time Exit delay and a local message will sound Once you have armed the system exit via the designated final exit door Toarm using Away Full arming procedure Quick mode i High security mode Press code 1 Quick mode a High security mode code or proximity tag ue Press 8 v Send SMS Code A example 1234A NS Page 11 RISCG zi Crimir aae eril n ume rg 9 Stay Home arming Agility User Manual Stay arming activates only perimeter detectors as defined by your installer enabling individuals to remain inside and move about the premises while the system is partially armed Toarmusing Stay Home arming procedure Quick mode High security mode code Quick mode a a 1 Q9 Press button or button 4 if defined Advi
29. m to a Normal Operation mode will require the intervention of your monitoring station or installer In this case after an alarm condition the system will be regarded as Not Ready and while requesting fw for system status V4 indication you will get a trouble message Technician Reset Anti Code Reset Press Enter user code Go to Activities gt Anti Code option Call your monitoring station MS or installer and quote the RANDOM CODE displayed on your keypad The MS or installer will give you a return Anti Code S7 and the system will reset Installer Reset Your monitoring station MS or installer can reset your system remotely or locally from the keypad To enable local reset by your installer you may need to authorize him using the master code after the installer enters his code A one hour time window is opened for the installer to program user functions and be able to reset your system locally Page 16 RISCG Crwadors berets betel rm ar oily Wu T Agility User Manual 2 3 Sending a Panic Alarm Panic alarms enable you to send a message to the monitoring station in the event of an emergency send a message to a follow me number announce a local message or activate a local alarm Panic alarms can be set to be silent Refer to your installer for more information To send a Panic Procedure Alarm using Press both J and LZ keys simultaneously Note Your installer should define these k
30. ming arming from the wireless keypad When trying to arm the system with troubles the display will show a System Troubles key to view the troubles in the system Scroll down the message Press the troubles list to view all troubles in the system To enable one time arming from the keypad 1 Press C and enter your user code to access the user menu 2 Go to Activities gt Bypass Trouble 3 The following question will appear Bypass troubles Are you sure N Using the f N f Y a j Y J key change to Y and press to confirm 4 Press C to return to main display and perform the arming operation again Page 13 RISCG Errai Naz sails Esta eng Trma rity up Agility User Manual 2 2 Disarming your system Disarming your system causes the detectors not to trigger an alarm when violated When you enter the premises the Entry Delay begins to count down You must disarm the system within the Entry Delay time to prevent the system from triggering an alarm The disarming operation will be followed by a local message announcement if defined Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your installer arming the system after an alarm might require a technician code For more information refer to your installer
31. must the duress code be used haphazardly or without reason Central Stations along with Police Departments treat duress codes very seriously and take immediate action Disarming after an Alarm When silencing an alarm the system goes into a disarm state After the system is disarmed the sirens will sound 4 siren chirps indicated that an alarm occurred in the for 2 seconds in order to view information about the system On the keypad press last alarm If an Entry door is opened prior to disarming the system the following voice announcement message will be heard Alarm occurred in the system Press the S key will indicate the cause of the alarm Page 15 RISCG Agility User Manual Crair aa erilg eto rg am i2 Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your installer arming the system after an alarm might require a technician code For more information refer to your installer Your installer can define the number of times 0 15 that an alarm will be sent from the same detector during one arming period This is usually used to prevent an alarm from a malfunction detector an environmental problem or incorrect installation Resetting after an alarm Your installation company can define that the reset of the syste
32. ng you of a security situation in your system for example 24 Oaklands Street Intruder alarm Ground Floor kitchen Notes If no voice is detected the event message will start playing 5 seconds after phone pick up Press to begin playback of the event message from the beginning To repeat the Event Announcement message press f To bypass the Event Announcement message and go directly to the Acknowledge menu press 3 Acknowledge the event See Acknowledge Menu Page 19 RISCG Cryme aa eril n eto rry fie Acknowledge Menu Agility User Manual After the Event Announcement message is made the following list of options is announced Operation Digit Acknowledge Message Press 1 Acknowledging an event means that you have received a message from the security alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number Acknowledge and stop all dialing Press 2 This option acknowledges the event and stops the system from calling followed by the next FM numbers to report the event the code Acknowledge and access the Operations menu Press 3 The Operations menu lists the available options for remotely operating followed by your system the code Listen In and Talk Press 6 This option enables you to perform bi directional communication followed by the code Repeat the event message Press Repeat the Acknowledge menu Press
33. ns Operation 1st LED 2nd LED Send command Receive Status Flash Red LED If the 1st LED changes to orange it indicates a low battery condition Buzzer Indications Changing Remote Control PIN Code Each remote control can be defined by your installer to be activated with a unique PIN code To change the remote control PIN code from the remote control itself Note To change the PIN code it is mandatory to perform the following procedure in close proximity to the control panel 1 Press the 3 simultaneously for 2 seconds 2 Enter the remote control current 4 digit PIN code 9 Press f followed by a new 4 digit code 4 Press Vf The panel will send a confirmation message The remote control will sound a long beep and the Green LED will turn on If no confirmation sound is heard the old PIN code will remain Repeat the procedure again to replace to a new code Page 39 RISC Tryater aa eril n bebe Pd Coes Agility User Manual Appendix C Event Log Messages Event Message Activate UO xx UO XX activation Actv UO xx KFzzz UO XX is activated from remote control ZZ Bypass Zone xx Zone no XX is bypassed Cancel Alarm P x Cancel alarm event has occurred from partition X A valid user function is entered to reset the alarm after the defined Abort alarm time Confirmed alarm occurred in partition Y Page 40 RISC utm ei Mah CP reset Date set C xx Day Away P y Day disarm P y Day sta
34. r code the keypad produces 3 short beeps and the Wrong Code Please Try Again message will be heard Press OO quickly and re enter the above sequence correctly 4 Scroll to User Codes and press A 5 You will see the option New Change Press 6 Using the arrows scroll to select the User Index number to which you want to assign a user code and press V4 Note In the Agility system the User Index number is from 00 to 32 where 00 belongs to the Grand Master 7 Enter the new code and then re enter the code If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 8 Repeat the above steps for additional codes until you have completed your list Deleting User Codes At times you may want to completely delete a user code Note that it is impossible to delete the Master Code although it can be changed The system must be disarmed in order to delete user codes To set change a user code 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete By User Press 3 Using the arrows scroll to select the User Index number which you want to fs Y delete and press 4 The display will show Delete User Are you sure Use the key to select Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 5 Repeat the above steps for deleting additional codes Page 24
35. re not case sensitive A separator between command words is not required although it is accepted SMS Confirmation Message A confirmation message following a SMS operation is sent to the user upon request by adding the letters RP at the end of the SMS messages listed below Example 1234 A RP A confirmation message following an arming operation will be sent to the user Confirmation or Fail operation messages can be assigned to the actions of arming disarming bypassing activating outputs or changing follow me definitions Page 22 RISCO Lruwalurg Nar grily ilia m Agility User Manual Chapter 4 User Functions and Settings The functions and settings explained in this chapter can only be performed via your keypad and the Configuration Software This chapter refers to these functions and settings as performed via the keypad Refer to the Configuration Software manual for more information regarding how these functions and settings are performed via the Configuration Software When using the keypad during the programming mode use the following table to be familiar with the functionality of the keys Function Sequence 9 Exits from the current menu Terminates commands and confirms data to be stored Cet G AE P Used to browse through the menu Scrolls up a list or moves the cursor Changes data Qs charges OO Numerical keys are used to input the numeric codes that may be required for arming disarming
36. se with your installer High security mode code or proximity tag v Send SMS Code H example 1234H 9 Partition arming One of the Agility s advantages is its ability to divide the system in up to 3 partitions Each partition may be managed as a separate security system each of which can be armed and disarmed individually regardless of the condition of the other Partitions can be armed or disarmed one at a time or all at once and each partition can be armed at Stay or Away Only users that have been defined to operate multiple partitions can operate more than one partition and arm disarm all partitions at once To arm using Partition arming Away or Stay procedure Quick mode LS 2 5 2 e High security mode J gt code Quick mode OOO gt C High security mode 0 O gt code or proximity tag Press amp button or button 4 if defined Advise with your installer Send SMS Code A or H Partition 1 2 or 3 Example 1234A1 Fore more information refer to page 21 v4 Page 12 RISCG Agility User Manual 9 Force Arming e Force arming arms the system regardless of open zones Your installer must enable this option Note Force arming the system results in leaving part of the system unsecured Arming with troubles in the System If required and defined by your installer all troubles in the system should be confirmed to enable the arming operation while perfor
37. the output number Changing Follow Me FM Press 5 followed by the FM number and 2 numbers Enter the new phone number and press 1 Listen in to the premises Press 6 1 Talking to the premises Press 6 2 Listen and Talk to the premises Press 6 3 Recording messages that are not Press 7 1 5 included in the message bank 5 messages Recording an opening message Press 7 6 Exiting the System Press 0 To return to the previous menu Press To repeat the menu options Press Receiving Calls from the System Upon event occurrence such as alarm activation the system informs you of security situations for example intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Acknowledge menu The system can call up to 16 Follow Me numbers enabling you a relative or neighbor to be informed of the security situation You can then take the appropriate action whether this is to inform the authorities or acknowledge the event and remotely operate the system Notes Follow Me messages are performed only after reporting to the Monitoring Station Follow Me numbers are assigned certain events for which they receive calls The system must be programmed to call a FM number after a specific event occurs in order for that event to trigger the call To receive an event call 1 Pickup the phone 2 Say Hello or press t The Event Announcement message is made informi
38. ty According to EN 50130 4 Frequency 868 65 MHz or 433 92 MHz Page 33 RISCG Agility User Manual Urwalor ar erty betel Trma rity eer gal Chapter 6 EN 50131 Compliance Compliance Statement Hereby RISCO Group declares that the Agility series of central units and accessories are designed to comply with EN50131 1 EN50131 3 Grade 2 EN50130 5 Environmental class II EN50131 6 Type A UK PD 6662 2004 ACPO DD243 2004 Police Possible logical keys calculations e Ge Logical codes are codes typed in the wireless keypad to allow level 2 users and level 3 installer access All code lengths are 4 digits long 0 9 can be used for each digit There are no disallowed codes all codes from 0001 to 9999 are acceptable Invalid codes cannot be created since after 4 digits have been typed Enter is automatic Codes rejection occurs only when trying to create a code that does not exist Possible physical keys calculations G Physical keys are implemented in the Wireless Remote Controls It is assumed only a user can have remote controls so having a physical key is considered as access level 2 Each remote control has an identification code of 24 bit so the number of options is 2 24 For a remote control to operate with the Agility a write process must be made after which the keypad is registered with the panel A valid remote control is one Learned by the panel an
39. uch as event occurrences by SMS You can also operate the system using SMS commands for arming and disarming the system and more Configuration Software RISCO Group s Configuration Software enables the installer to program the system and operate the system locally or remotely Web Browser Using the web you can perform a variety of operations on your system such as arming disarming output activation receive status information and viewing event logs This feature will be available in future versions of Agility Page 7 RISC Trairi her ea ily eto BIS fos 1 4 Status Indications LED Indicators The LED indicators provide typical system indications as discussed below Some indicators have additional functions which are explained later on Power LED MI Green The Power LED indicates system operation Agility User Manual Condition Description On Power OK Rapid flash Indicates AC trouble Slow flash Indicates low battery trouble Arm Alarm LED l Red Condition Description On System armed Rapid flash Alarm Slow flash System in Exit delay Stay LED amp Red Condition Description On System armed at STAY Off System disarmed Ready LED v G reen Condition Description On System ready Off Open zones Slow Flash System is ready to be armed while a specially designated entry exit door remains open Trouble LED A Orange Condition Description Rapid Flash Trouble Off No trouble Note When all
40. ugh programming instructions for main system features as well as basic arming and disarming commands for the system 1 1 Main Features 9 Up to 32 wireless zones 1 way or 2 way wireless detectors 4 optional wired zones only with I O expander 32 User codes Grand Master code 4 fixed authority levels for user 9 Proximity tag for each user 9 3 partitions 9 3 wireless keypads 1 way or 2 way 9 3 wireless sirens internal or external 9 8 Remote controls 1 way or 2 way 9 250 Events Log 16 Follow Me destinations 9 4 outputs I O expander 9 X 10 support Page 5 RISC esse ay OMM 1 2 Agility Architecture Agility User Manual Your Agility controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide external perimeter and internal burglary protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects trouble it will notify you with beeps and indicator lights on the panel itself The following diagram shows the components that make up the system Security Devices Gaze a Home Automation Fira kpi ee iig Page 6 RISCG Creating fanati aial Xt INIT CMM EI Agility User Manual 1 3 User Operating Tools The Agility system can be operated using several devices some of which have been designed as bi directional If you have purchased a bi directiona
41. will appear Page 25 RISCO Erais Sar eris erba eng Croatoa rity DM a Deleting a proximity tag Agility User Manual Deleting proximity tags can be done by in two options 9 By user number Use this option to delete a tag for which the user is known 9 By tag Use this option to delete a tag for which the user is not known To delete by user 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by user Press S 3 Using the arrows scroll to select the user for which you want to delete the f y proximity tag and press Y 4 The display will show Delete User Are you sure Use the key to select Y and press D If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded To delete by tag 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by tag Press e 3 Within 10 seconds approach the proximity tag at a distance of 1 to 2 cm from the keypad s keys A confirmation message will be displayed 4 3 Defining Follow Me Destinations In the case of an alarm or event the system can initiate a phone call to a designated telephone send a SMS or send an E mail and employ unique tones or messages to express the active event To enter edit a Follow Me number Press 2 Enter your user code Scroll the menu using the arrow keys to the option Fol
42. y P y Disarm P y C zz Disarm P y KF zz Duress C xx Enter program Entering installer programming from keypad or configuration The zone was left open at the end of the exit time software Foil Zone xx Forced P y Found Zone xx Gas Alarm Zn xx Gas Rst Zn xx Gas natural gas alert restored from zone XX defined as a gas detector GSM IP OK IP connection OK GSM IP Trouble IP address is incorrect GSM Mdl comm OK Communication between the GSM GPRS Module and the Agility is OK GENE Module comm GSMENET avail OK GSM NET qual OK GSM NET quality Page 41 Agility User Manual RISCO H Temp rst Zn xx High temperature alert restored from zone XX defined as a temperature detector High Temp Zn xx High temperature alert from zone XX defined as a temperature detector Agility User Manual I O module is regarded as lost following supervision test I O Tamper I O module tamper alert I O Tamper Rstr I O module tamper alert restored IO Lost Restore The Agility received a signal from I O module after it has been regarded as lost IPC DHCP error Failed to acquire an IP address from the DHCP server IPC DHCP ok Succeeded to acquire an IP address from the DHCP server IPC Network err Failed to connect to IP network IPC Network ok Successful connection to IP network IPC NTP error Failed to acquire time data from the time server Ksw disarm P y Partition Y is disarmed by key switch L bat rstr KF yy Low battery trouble restore

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