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Ocius Manual v3.11 - November 2007

1. Field Name Type Description 6 PAN 0 19 copy of the PAN field from the in file if card details are keyed or the PAN derived from Track2 ICC Expiry Date MMYY 4N Card Expiry Month and Year 8 Issue Number 0 2N Card Issue Number 1 or 2 digits Empty when the card scheme does not providing an issue number 9 Start MMYY 4N Card start month and year 0 Transaction Date 14N CCYYMMDDHHMMSS Time erchant Number 0 16N The Merchant Number for the given card scheme and account 2 Terminal ID 8N Terminal ID used for this transaction 3 Scheme Name 1 20A Card scheme name up to 20 characters 4 Floor Limit or 7AN Floor limit for the given card scheme account 5 EFT Sequence O or 4N Four digits in the range 0001 9999 Number 6 Authorisation Code 0 9AN Blank if the transaction is declined Also blank if the transaction is below the floor limit 7 Referral Telephone Reserved ignore Number 8 Authorisation 0 As returned by communications process Message Error 128AN Normally direct from acquirer For a full list Message description of Error Messages please see Appendix A 9 User ID 0 8N User ID which lodged the Bill Optional 18 10 Print Bill Record P Record A bill can be sent via ILink directly to a specific terminal for printing without the need to lodge a bill record first This is achieved using the P Record format detailed below
2. 16 3 Log in out of the terminal via the POS 16 4 Log In Record Format 16 5 L2 Record 16 6 Terminal Logout command 16 7 T Record e ee eie sro rte dion 16 8 Output Record ce t ete eo ED MS MO NUR EG eqs 17 Direct Integration Using an RS232 Serial interface 18 Integrating to ILink using the IP Socket Interface 18 1 ILink POS Routing 18 2 Transaction Processing 18 3 T 18 4 Monetary Values odo e ea deo e een 18 5 T Record Description iii crees to ee re eG Re ries 18 6 Output Record 18 7 Bill Lodging 18 8 B Record Description 18 9 Output 18 10 Print Bill Record P Record 18 11 Glose Bill Gn POS ite eee e eie er 19 Integrating to ILink using the Text Interface 19 1 ILink POS Routing 19 2 Transaction Processing eee 19 9 WW RECO esie da erected vane Let cine inet 19 4 Monetary Values 19 5 T Record Description 19 5 s Outp t Record eee eoe i UR 19 7 s Bill Eodgirig ite eie e De eee te ies 19 8 B Record Description 19 9 Output Records scies tite eee ce eddie pe eee 19 10 Print Bill Record P Record 19 11 Close Bill On POS 20 Direct Transaction Processing CNP Only 20 1 D Record Description 20
3. Commidea Ocius ICP Page 85 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 Integrated Function Description 3 Login status report 4 Displays Please wait and performs a connection test to the transaction server The WINSTATE messages allows the system to control the status of the window using the following commands 0 Normal Minimised 2 Maximised The response received after the action has been performed will be either O lorrr Window State Changed or 31 1 Failed To Change Window State WINSTATE x This function will check for updates Once the updates are completed the standard response will be sent to the POS with details of download being successful Download Successful x x x x x where x details which downloads are performed If a restart is UPDAPP required the message will read Download Successful amp Restart Required x x x x x If the update fails then Ocius for PC will return to the main menu and the only situation when this is not the case is where Ocius for PC is exited following a software update and it will then need to be re launched 21 1 Card Data When used in swipe only mode some integrators choose to use their existing Magnetic Swipe Readers MSR as opposed to the one provided on the PED This is also often used as a temporary solution whilst waiting for PED hardware to be installed Many MSR s connect direct
4. Commidea Ocius ICP 2002 2007 Page 101 Of 111 Ocius Manual V 3 11 November 2007 Code General Description Additional Technical Recommended Action Description if required in the network 88 Voice Referral Timeout The voice referral Re try or cancel transaction has taken too long 89 Invalid Account ID Invalid Account ID 90 Service Not Allowed Service code not Use another card or cance supported he transaction 91 Card Not Accepted Card type not accepted Use another card or cance he transaction 92 Unknown Card Unknown card type Use another card or cance he transaction 93 Not In IIN Range Unknown card type Use another card or cance he transaction 94 Application Blocked The terminal cannot Use another card or cance accept this card type he transaction 95 Card Blocked The card has been Use another card or cance blocked he transaction 96 Card Error There is a problem with Re try or use another card he Card 97 Authorisation Error The authorisation process Check ILink amp WinTI are has been interrupted or is running or when using ICP not responding contact Commidea Merchant Helpdesk 98 Unknown Client When using transaction Configure POS routing for that processing if no POS Point Of Sale Unknown Transaction Routing has been Source configured for the IP Address or File Name Unknown Message where the transaction originates from
5. Cancel COMMIDEA Setup About Hide Log Off SCS eG Ocius Manual V 3 11 November 2007 The operator is then requested to swipe the card or select Manual to key in the card details If the card is swiped the mobile phone host will be detected and the available topup options will be displayed Otherwise if the details are manually enter the process will continue as follows Select the transaction type to be processed Sale or Refund Refunds can be processed to reverse a Topup however this must be carried out within 10 minutes any later than this and the refund will be rejected by the network provider There are then two E Topup types presented to the operator E Card will require a topup card to be swiped and then the credit added to the mobile phone account E Voucher will print out a voucher which contains a code which can be used at a later date Commidea Ocius ICP 2002 2007 Page 89 Of 111 Ocius Manual V 3 11 November 2007 E Card Select E Card from the E Topup Type menu and then swipe or enter the card number when requested The operator is then offered the available options use the More button to view a second page with regards to the topup value as shown on the left A summary of the details of the topup is produced as displayed on screen and must be confirmed to continue The transaction is processed and the voucher produced to be handed to the custom
6. Dawn Lambert Administration Manager dawn lambert commidea com Commidea Ocius ICP Page 105 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 27 Chip amp Pin Glossary A Acceptor The organisation usually a merchant e g a shop restaurant or mail order company that accepts a card in payment Acquirer The bank which recruits shops and other service providers to accept payment cards Acquirers process a merchant s transactions and pass them into the clearing system to allow financial settlement Application The program within a smart card that governs its external functions ATM Card Also known as a cash card A payment card used in an ATM for cash withdrawals and other bank services Authentication The process of verifying the identity and legitimacy of a person object or system Authorisation The process whereby a merchant or a cardholder through an ATM requests permission from the Card Issuer for the card to be used for a particular transaction B Biometrics Biometric methods of identification work by measuring unique human characteristics as a way to confirm identity for example finger or iris scanning or dynamic signature verification Business Card A card that is issued to businesses for staff to undertake general business related spending e g travel and entertainment see also Commercial Card Biometric methods o
7. Defaulted to 29005 Stores the printer setting from the configuration Printer Text File is the default OfflineEFTSN Reserved do not use The configuration PIN required to enter the setup menu within Ocius ConfigPIN or PC Set by default to 2580 The manager PIN used for confirming the operator has the required ManagerPIN security access to complete such tasks as replacing the account Defaulted to 5555 BufferSize Reserved do not use The ICC Config setting within application settings on the terminal This defines how the card will be used with the PED ICCMode CNP Chip and PIN SwipeOnly The card will be swiped only there is no means of reading the chip on the card AllowKeyedTxn True False field to define if keyed transactions will be allowed AllowPINBypass Enable disable PIN bypass using this true false boolean AllowOfflineTxns True false field to enable disable offline transactions AuthTimeout Timeout period in seconds before an authorisation request will wait before receiving a response from the acquirer Set by default to 60 ConfirmTimeout Timeout value in seconds before the retrieval of the confirmation result times out If this is blank then the AuthTimeout value is used Blank by default AutoUpdates Automatic Updates are enabled or disabled using this variable 0 Disabled check for updates
8. Field Name Type Description currency For example 1 23 1 one Japanese Yen 0 decimal places Refer to notes on monetary values 12 Cash Back Value O 11N Total Cash Back Value for Purchase with Conditional Cash Back transactions PWCB Values will be truncated without rounding o the number of decimal places required or the given currency The value should always be positive If left blank the erminal will prompt for cashback If populated with a value or a zero value he terminal will accept that and not prompt Refer to notes on monetary values 3 Bank Account Reserved leave empty Number 4 Sort Code Reserved leave empty 5 Cheque Number Reserved leave empty 6 Cheque Type Reserved leave empty 7 Cardholder Name Reserved leave empty 8 Cardholder Billing Reserved leave empty Address 9 EFT Sequence Reserved leave empty Number 20 Authorisation Source Reserved leave empty 21 Authorisation Code Reserved leave empty 22 Transaction Date amp Reserved leave empty Time 23 Merchant Reference 0 50AN Reference numbers can be supplied up to Number Invoice Optional a maximum length of 50 characters Number However when forwarded to the acquirer hey are truncated as follows Non CPC cards up to 25 characters Visa CPC up to 12 characters Amex CPC up to 12 characters Cendant CPC up to 19 characters 24 Account ID 1 8AN Only required when integrating directly to Conditional the terminal via a socket or RS232 connecti
9. Reserved leave empty 11 Transaction Value 1 11N Mandatory Total value of the transaction including tax applies to Purchase Refund Cheque Guarantee Cash Advance and Purchase with Cash Back n the case of Purchase with Cash Back ransactions this field should only contain he values of the goods or services provided Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values should always be positive Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places Refer to notes on monetary values 12 Cash Back Value Reserved Leave Empty Disabled for Bill Lodging The terminal will prompt for each payment Page 76 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Field Name Type Description 3 Bank Account Reserved leave empty Number 4 Sort Code Reserved leave empty 5 Cheque Number Reserved leave empty 6 Cheque Type Reserved leave empty 7 Cardholder Name Reserved leave empty 8 Cardholder Billing Reserved leave empty Address 9 EFT Sequence Reserved leave empty Number 20 Authorisation Source Reserved leave empty 21 Authorisation Code Reserved leave empty 22 Tran
10. authorising a payment The transaction details are transferred automatically to the processing system either immediately or later Online Debit Card A debit card where every purchase is subject to electronic authorisation Paper Merchant A merchant without electronic capability who accepts card transactions using paper vouchers Personalisation Adding user specific application software and individual personal details to a card PIN Personal Identification Number A set of numeric characters usually a four digit sequence used by the cardholder to verify identity at the point of sale or a customer activated terminal such as an ATM The number is generated by the card issuer using a secure computerised process when the card is first issued and may be changed by the cardholder thereafter see PIN change 0 N Change The ability of a cardholder to select a different PIN to that generated by the card issuer by whatever means PIN Lock The process by which a card is blocked from further use following a specified number of consecutive incorrect or unsuccessful PIN entries typically three see also PIN unlock 0 N pad The numeric pad into which a cardholder keys their PIN to authorise a transaction PIN pads may be fixed or portable PIN pads are also referred to as PIN Entry Devices PED N Services The services PIN change and PIN unlock provided to cardholders
11. 0 14AN Up to 14 alphanumeric characters Hex bit maps are always 4 digits Where a field has a minimum length of it can be left empty such fields may only require population under certain circumstances 19 4 Monetary Values Where a monetary value is supplied in a file it will be truncated not rounded at the correct number of decimal places used by the currency Non numeric characters such as the sign must not be included and will cause a transaction to fail Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values must always be positive Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 0 decimal places The following table defines the format of a T record TOOOxxxx in Commidea Ocius ICP Page 71 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 19 5 T Record Description Field Name Type Description 1 1 d Indicates a transaction record Mandatory 2 Account Number 3AN Defines merchant parameter set to use Mandatory 3 Transaction Type 2N O1 Purchase Mandatory 02 Refund 4 Modifier Hex bit map 0000 No Special Handling Mandatory 0002 Offline Capture 0004 Force Online 0008 Cardholder Not Present CNP 0010 Authorise Only Pre Auth 0020 Continuous Authority 0040 Recovered T
12. 2 Output 21 Ocius for PC Additional Integration Options Dates eto ied Ada e deditus 21 2 Voice Referral Auto Decline sss 21 3 Gratuity Warning Level Check sssssss Page 4 Of 111 Commidea Ocius ICP 2002 2007 22 E Topup Transactions oc e re he E e lente 22 1 Keyed E Topup Transactions 22 2 Swiped E Topup Transactions sss 22 3 Integrated E Topup Transactions 23 AVS Result Processing 24 Ocius Error Codes iate odes 25 Useful Commidea Ltd Veritone UK lid iiu s oti eU Dolar od eO ERE RON ERAN The Association for Payment Clearing Services APACS eun UK Acquirers 26 Contact Details Gommided Ltd cis eu ies Commidea Management Contacts 27 Chip amp Pin Glossary corso Pe YR I OX I ORAS NIE ER artem det 28 Abbreviations cod ec re RD e ea oi E e eden Commidea Ocius ICP Page 5 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 1 About Us Commidea is a market leader in the development of card payment processing technology providing a range of high performance systems and tailor made solutions for almost every industry and market sector Established for over 15 years Commidea has built a reputa
13. Bypass blank PIN at the Enter PIN prompt transaction taking place The customer will 3 Pin Bypass will result in the transaction being be asked to sign and the transaction will cancelled complete as normal If the card will allow it N B Pin Bypass functionality will be extremely limited after PIN Day on February 4 2006 Disabled Allowed All Offline Transaction storing facilities Offline transaction processing is enabled 4 Offline Txns will be disabled meaning that if the terminal cannot reach the server it will process the transaction offline and store it PED Keyboard File If a PIN Entry Device Use a swipe If a USB magnetic is attached and keyboard to collect stripe reader is used 5 Swine Opiione configured then use the Track2 to output the the PED for swiping information from the information to a text magnetic strip file or similar then use a text file to collect the data 12 4 App Settings Title Options 1 Config Pinpad The Ocius PED Config box is loaded aft er the latest PED software is downloaded automatically from the download server This allows selection of which PED device is being used and the COM port and baud rate being used 2 POS Connection This option is present but disabled 3 Surcharge Enter a percentage value to y to all transactions as a mark up 4 Set Manager By default the Manager PIN is set to 55 55 but this value can be updated he
14. COMMIDEA Chip PIN solutions User Manual V 3 11 November 2007 Chipand PIN Ocius Latin Quick Fleet Sooner Faster ONDAN 9 102PGIIDSS Compliancess RT ede Hodie o d 11 Installing and Configuring t 12 Installing and Configuring Ocius For PC v Commidea Partner Sch me uiii rtr e n ern reo PR IR ertt iss 7 Order Processirig ias ns cx s OS ORE HRS RU READ IR us ERR UO NNUS Testing Procedures Engineer Procedures The Merchant Helpdesk Commidea s Products s Ocius tor Hospitality i ii oce eo e P rece Et a ied 8 2 Ocius for High Street Retail i ttem eroe ies 8 3 Ocius for Mobile 8 4 Ocius For PC Next Generation of Chip amp PIN 8 5 ICP 8 7 Web Com Merchant Information System 9 08 E TOp Up S a t rct ata ERIS 8 9 ICP Live amp Test Services oo cece cccccccccceeeeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeess ntroductionto OCIUS 1 i eere ERR QE EGER RE 9 T s Installation x reete eu 9 2 Minimum System 9 3 Windows 98 amp Windows 9 4 Quick Reference 134T TxniSettings ie 11 2 App Settings TAS Systemdnto i uoo Dese es 11 4 Differences in configuration for the 36
15. Floor Limit or 7AN Floor limit for the given card scheme account 5 EFT Sequence O or 4N Four digits in the range 0001 9999 Number 6 Authorisation Code 0 9AN Blank if the transaction is declined Also blank if the transaction is below the floor limit Reserved ignore Number 8 Authorisation 0 As returned by communications process Message Error 128AN Normally direct from acquirer For a full list Message description of Error Messages please see Appendix A Commidea Ocius ICP Page 63 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 18 7 Bill Lodging With particular applications in hospitality environments Bill Lodging adds new eatures to the integrated terminal solution In an environment such as a restaurant where wireless Ocius terminals are shared amongst points of sale and members of staff Bill lodging allows a transaction to be placed into the system for processing and hen picked up from any terminal connected to the system including wired terminals t also supports part payments which are ideal for example for groups of people wishing to share the cost of a meal As the bill is collected by the terminal the outstanding balance is displayed on the screen This amount can then be changed by he operator processed and deducted from the total The next time the bill is collected the revised amount is displayed and so on As each payment is proce
16. PCI DSS programme is in fact an amalgamation of both Visa s AISP Account Information Security Programme and MasterCard s SDP Secure Data Programme Both standards were combined to create a new worldwide security standard to help secure confidential credit card information from otherwise vulnerable sites Commidea have been Visa AISP compliant since its introduction in 2002 and MasterCard SDP Compliant since its introduction in 2004 As part of these newer security regulations merchants will also have a greater level of responsibility for security than ever before and as a result PSPs and Acquirers alike will be advising merchants accordingly Initially the best advice available is given is to ensure that operating systems used for the storage or processing of credit card data are maintained to the highest level of security and that adopt other security measures such as High security firewall protection for all public network access internet Strong authentication methods for all local network access Regularly updated anti virus protection Strong localised access restrictions Passwords should consist of a mixture of at least 8 alphanumeric characters and where possible be changed at least every 90 days e Passwords should not be obvious words like months birthdays pets names etc Where possible passwords should be known by as few people as possible Where possible each user should have a unique password Passwords should not be
17. a local ILink server used for training Port 29005 for the test server 29000 for a local ILink server SSL Port 29002 Do not use SSL Only use SSL Partially use SSL Do not use SSL to Only use SSL to Only the sensitive SSL Options connect to the connect to the transaction training server training server information will be encrypted Terminal Settings The terminal settings must be configured to inform the terminal how to connect to the network If unsure of what settings to apply here then please contact the network administrator Page 22 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Option All Configurations Local IP The IP Address assigned to this device Subnet Mask The subnet mask for the local network Gateway The gateway for the local network Primary DNS N A Secondary DNS N A Auth Timeout The timeout period before an authorisation attempt times out if configurable with this option Simply enter the value in seconds for how long to wait before the authorisation times out Auto Updates Ocius provides the option for automatic checking for updates when the user logs on each time or to prompt for update polling This can be useful for ensuring the terminal is always up to date or in an environment where there is not always an established internet connection it may not be feasible to check for updates every time the terminal is logged on There are two options Opt
18. a message informing the operator of the outcome N B if the terminal is offline when OLS is sent then a reconnection attempt will be OLS made If this fails an error message of 87 will be sent to inform the POS of this result The command can also be followed by NOMSG which will result in Ocius for PC remaining minimised E g OLS NOMSG This provides the ability to adjust the screen position where x and y are the co SCRPOS x y ordinates integer values This message will be accepted when Ocius for PC is on the login screen or the main idle screen Report command which when sent to Ocius for PC will produce a report where x is the report required and y is the full filename to output the report to Here are the reports available x 1 7 Report 2 X Report 3 Txn Report 4 Bank Report 5 Q Report 6 Account Summary Report REP x 7 Account Detail Report 8 End of Day 9 Offline Transaction Report O Last Printed Report Re print 1 Stored Offline Txn 00 Product List 01 Reprints customer receipt The command can also be followed by NOMSG which ensures that the terminal remains minimised E g REP 1 NOMSG Report to request information from a terminal or an estate of terminals depending on how the message is sent Here are the commands that could be sent with the function Returns the PTID of the terminal 2 Software version on the terminal REQINFO x
19. any third party components other than the requirement for the Microsoft Net framework as described in the minimum system specification The files that are installed with the installation program into the path specified default C Program Files Commidea Ocius For PC can simply be copied along with the TerminalGUID dat file onto any POS A shortcut to the Ocius executable can also be copied onto the POS and the software will then run as expected 12 19 Start Up Parameters Ocius For PC supports a number of start up parameters which can be added to the command line in the shortcut or in the file Ocius ini located in the Ocius For PC folder for the application to set various options If using the file please ensure each command is separated by a CR LF pair Settings in the shortcut will override those in the file if present in both The parameters are detailed below Parameter Description The application will load straight into the Login ID screen skipping the AL i ROME a Press Enter To Start Communications and Setup F4 prompts BEEPOUTPUT2000 YYYY For touch screen systems it may be useful for the POS to emit a sound when each button on screen is pressed as they do not depress This function will provide a beep of the appropriate frequency XXXX and duration YYYY These values can fall within the range 0001 9999 The default would be BEEPOUT 320 50 Specifies the
20. as shown below NEWCARD REQ PWCB NOTALLOWED A new card is requested as Purchase With Cash Back PWCB is not supported on the previous card and is part of the transaction request NEWCARD REQ INVALID EXPIRY A new card is requested as the previous card had an invalid expiry date 21 2 Voice Referral Auto Decline To help cater for systems that will not have the time or necessary means to process voice referrals Commidea has introduced an auto decline feature for Voice Referrals within Ocius for PC This can be achieved by configuring the system to have a Voice Referral Floor Limit of This needs to be set within WebCom for the account which the setting is to effect For clarification on how to change this setting in WebCom please see the WebCom manual available online at https www commideaweb com once logged in 21 3 Gratuity Warning Level Check If Gratuities are being accepted on the account it may be beneficial to make use of the gratuity warning level check functionality This allows a percentage value to be configured within WebCom and if the gratuity amount to be added to the transaction is higher than the maximum percentage then a warning is produced on screen For example with a transaction for 1 and the gratuity check set to 25 25 then if the gratuity value was any higher than 25p a warning would be displayed Commidea Ocius ICP Page 87 Of 111 2002 2007 Ocius Manual V 3 11 Novemb
21. be extracted and output back to the POS This can be used for a wide range of functions including ogging in with EPOS Swipe ICC cards or acquiring information on a customers card ype before starting a transaction e g to find out if the card supports Cashback or not 16 3 Log in out of the terminal via the POS Includes custom menu options By sending a properly formatted record directly to the terminal the POS can log in or out of the Ocius system and also configure the menu options that are available once logged in If there is no network connection available to contact the transaction server the terminal will log in offline as long as the user login can be processed locally i e the User ID and PIN are correct and have been used verified on the terminal previously Once the terminal is aware that there is no network connection a lOminute timer is started and when this time expires a reconnection attempt is made to try and establish a connection If the connection attempt is unsuccessful the timer is restarted and the loop is repeated Here are the login record formats Page 50 Of 111 Commidea Ocius ICP 2002 2007 16 4 Log In Record Format Ocius Manual V 3 11 November 2007 Field Name Type Description 1 L 1A Login Record Upper Case Mandatory 2 UserlD 8N Terminal User ID Mandatory 3 PIN 8N User PIN Mandatory 4 Main Menu Options HEX Bitmap 0000 No Options Available Screens will
22. commercial organisation nor does it operate for profit Chip and PIN Programme The UK Programme to convert all credit and debit cards to chip cards with PIN Cardholder verification between 2003 and 2005 Co Branded Card A payment card issued by a bank or building society in partnership with a non financial institution usually one which has a well known brand name bearing the brand logo of both The non financial institution offers certain benefits to cardholders often using a points system Commercial Card A generic term covering business corporate and purchasing cards Convenience ATM An ATM owned by a company independent of a bank or building society that is deployed in a retail location such as a shop petrol station or licensed premises Corporate Card A card which larger companies issue to staff to make business related transactions e g travel and entertainment Corporate cards often have functions other than payment Counterfeit Card A card which has been printed embossed or encoded so as to appear to be a legitimate card Credit Card A payment card that enables the holder to make purchases and to draw cash up to a pre arranged limit Cross Border Fraud Fraud perpetrated on a payment card or using a card number in a country other than the country of issue D Debit Card A payment card linked to a bank or building society account used to pay for goods and se
23. currently only available with Ocius for PC it will be introduced to the terminal software in due time It provides merchants with the ability to process E Top Ups for customers using their E Top Up card to link to their mobile phone account If payment needs to be collected via card before the E Top up then this can be performed by Ocius and the Merchant can then process the top up after confirming the money was debited from the cardholders account Commidea Ocius ICP Page 49 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 16 Direct Terminal Integration using IP Sockets Commidea recommend integrating directly to the Ocius terminals using an IP Socket Interface if this method is possible This gives the most control over the system and also provides the extra provision to install a system that has no on site software requirements 16 1 Initiating the Transaction To begin processing a transaction in this manner an IP socket connection needs to be established to the Ocius terminal to be used to process it This connection must be established using port 25000 as this is the port the terminal is waiting for connections on Once that connection is established a transaction can be initiated or use one of the ollowing advanced options 16 2 Get Card Information By passing a record to the terminal that simply contains G the terminal will prompt for the user to Insert or Swipe their card Track2 data will then
24. in all input records This field must show the account code as lodged in the database This is a different code to that used in field 2 Commidea Ocius ICP Page 83 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 20 2 Output Record Field Name Type Description 1 Result 5N Transaction result 0 Completed 7 Declined nn Negative values are used to define error conditions Refer to appendix A for a full list of error codes and error messages 2 Terminate Loop Reserved Ignore 3 Transaction Value 0 15N Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places 4 Cashback Value Reserved Ignore 5 0 193 copy of the PAN field from the in file if card details are keyed or the PAN derived from Track2 ICC 6 Expiry Date MMYY Card Expiry Month and Year Issue Number 0 23 Card Issue Number 1 2 digits Empty when the card scheme does not providing an issue number 8 Start MMYY Card start month and year 9 Transaction Date 14N CCYYMMDDHHMMSS Time 0 Merchant Number 0 16N The Merchant Number for the given card scheme and account 1 Terminal ID 8N Terminal ID used for this transaction 2 Scheme Name 1 20A Card scheme name up to 20 characters 3 Floor Limit O or 7AN Floor limit for the given card scheme account 4 EFT Se
25. ni xi wf File Open FTP Commands Window 81 PEDIP POSNAME 127 0 0 4 51 pkPoslD The Pos Routing ID This is an auto counter field and should not be edited POS IP The IP address assigned to the POS The ILink server uses this to identify the POS and route those transactions to the correct terminal Wildcards can also be used here e g 10 0 0 so that all transactions from any IP in that range would be sent to that same terminal PED IP The IP address of the PED for the transactions to be sent to This would be either an Ocius terminal or a POS running Ocius For PC POSName A name assigned to the POS for reference Having made the required entries click on the X to close down the file or indeed the Commidea Support Application and any changes will be prompted to be saved 18 2 Transaction Processing Begin by creating a socket connection to the ILink server on the port number that has been configured Via the established socket send a completed T Record detailed below containing the transaction details Terminate the record with a CR LF pair Maintain the socket connection whilst the terminal processes the transaction and once the transaction has been completed an output record will be sent back to the Page 58 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 host via the socket connection providing the status of the transaction and other details The t
26. or 2 digit card issue number as shown Conditional on the front of the card Only required by some Switch Solo and Laser cards If not required leave blank 10 Start MMYY 0 1 or 2N or 2 digit card issue number as shown Conditional on the front of the card Only required by some Switch Solo and Laser cards If not required leave blank 11 Transaction Value 1 11N Total value of the transaction including tax Mandatory applies to Purchase Refund Cheque Guarantee Cash Advance and Purchase with Cash Commidea Ocius ICP Page 81 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 Field Name Type Description Back In the case of Purchase with Cash Back transactions this field should only contain the values of the goods or services provided Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values should always be positive Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places Refer to notes on monetary values 12 Cash Back Value Reserved leave empty 13 Bank Account Number Reserved leave emply 14 Sort Code Reserved leave empty 15 Cheque Number Reserved leave empty 16 Cheque Type Reserved leave empty Cardholder Name Reser
27. or The cash back value is Re enter transaction missing either invalid or missing 42 Auth code value bad or The authorisation code is missing either invalid or missing 43 Cheque account number The cheque account Re enter cheque account value bad or missing number is either invalid or number missing 44 nvalid cheque sort code The cheque sort code is Re enter sort code either invalid or missing 45 nvalid missing cheque Re enter cheque number number 46 nvalid missing cheque Re enter cheque type ype 47 nvalid EFT serial number The EFT serial number is Re create cnf either invalid or missing in the Cnf file 48 Unexpected CPC data Purchasing card invoice Re enter transaction without data has been presented invoice data or prompt for a for a non Purchasing Card valid Purchasing Card where invoice data is not valid required 49 Transaction already Attempt to confirm or confirmed or rejected reject a transaction which has already been confirmed or rejected 50 Copy protection failure Could be a permission problem on the PC 51 Post confirm reversal not Attempt to perform a post Reverse transaction manually allowed for PWCB or confirm reversal on a as cash is involved Cash Advance PWCB or Cash Advance reserved for future use has been dis allowed as post confirm reversals are not supported when cash is involved 52 Transaction data supplied The details supplied in the in post conf rev not post confirm reversal consistent with st
28. path on the system where Ocius For PC will look for the file CardData txt used for passing Track2 data from a Magnetic Card reader Ocius for PC doesn t have direct access to The default without this parameter set is the same directory as the Ocius executable CDPATH lt path gt Specified the path used on the system where Ocius for PC will output any additional information in relation to the CardData txt function The default without this parameter set is the same directory as the Ocius executable or the same directory as set in the parameter CDPATH CDPATHOUT path CONFIG Loads the Ocius for PC PED configuration screen only Disables the customer receipt screen and automatically completes processing CRECNODISP This option can only be used if the Integrator can show evidence that they can use the reprint command which is REP 101 else cardholder voucher reprints are not possible in any other way with this feature enabled Where XXX is the ASCII representation of a printer control code used for paper cutting at the end of a voucher print This may or may not be required depending on how the system is configured Refer to printer manufactures guidelines for more information CUTCMD xx DISABLEFUNCTION Disables the function button on the Ocius for PC form House Key DISABLERECEIPTHEADER Disables the printing of the header and footer on receipts ENABLEVI
29. processed quickly and accurately This includes entering details of the order into the information management system and working with these orders until successful delivery Administration work closely with Commidea contacts at all the major acquiring banks to produce the relevant documentation to support the implementation of new and existing systems By working closely with the key contacts in acquiring banks they are able to process orders more efficiently and effectively As well as liaising with acquiring banks the Administration team also order the necessary items from business partners resellers and suppliers and ship the orders out quickly and accurately The team will ensure the safe delivery of every order and will keep customers informed on the progress of their order via telephone and email All paperwork and forms are filled in by the team and all relevant documents included with the order Commidea Ocius ICP Page 7 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 Dealing with all sizes of orders from a short term rental terminal to a fully integrated card processing system If any information is required regarding an order please do not hesitate to contact Administration on 08444 828 200 4 Testing Procedures In order to ensure that all credit and debit payments are processed as intended Commidea insist on a full testing procedure to be carried out by a Commidea Implementations Engineer before liv
30. prompted during login 1 Enabled MinimizedMode Enable disable the application from minimising when not in use by entering True False in this field False by default Variable which stores how the screen positioning is configured Centre Screen position is central ScreenPosMode Remember Remember the current screen position and save it using screen co ordinates The x co ordinate for where the terminal is currently positioned Screen_X e Blank by default The y co ordinate for where the terminal is currently positioned Screen Y Blank by default Define how the screen is displayed ScreenDisplayMode 0 Full Terminal full PED view 1 Screen Only SwipeOption Defines how the swipe information will be collected Commidea Ocius ICP 2002 2007 Page 35 Of 111 Ocius Manual V 3 11 November 2007 PED Pin Entry Device used to collect the information eyboard Track 2 reading keyboard used to collect the data File The information will be collated into a CardData txt file which will be placed in the CDPATH defined in the parameters SiglfNoCVM Reserved do not use True False depending on if the movement is locked or unlocked FormMovement True will state that the position can be freely changed and False hat movement is not locked P
31. shall be 2 5mm and the number of characters per inch shall not exceed 15 The colour of the printed characters and backgrounds shall enable legibility in normal ambient light conditions All carbon copies where applicable shall be legible 12 8 Security of Print The characters shall be printed by means that ensure that they do not fade or otherwise degrade during the required life span of the document minimum 6 months Carbonless multi part sets may have a limited shelf life before use this shall not be exceeded It shall be borne in mind that the conditions encountered in mass storage systems for paper documents can encompass extremes of temperature and humidity 12 9 CRECNODISP There is the option to disable the customer receipt screen and automatically complete processing If this functionality is going to be included in an integration it is essential that there is a letter from the merchants acquirer supplying sign off for this approach and also that the integration includes the ability to utilise the REP 101 command to produce customer vouchers should this be required Commidea Ocius ICP Page 33 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 12 10 Program Settings ccf To ensure that Ocius for PC is as simple as possible to configure the settings structure was changed so that merchants would only have to choose between Hosted and Local within the settings menu For those systems using old vers
32. telesales mail order e commerce and batch e 100 secure uses encryption to safeguard against interception of card numbers PCI DSS compliance and certification e fast IP based authorisation processing 8 6 WinTl Whilst WinTl is the appropriate solution for some merchants Commidea will always recommend the ICP solution as being the more stable and versatile solution for any card processing requirements for more detailed information on the benefits of each product please speak to your Commidea account manager Suitable for use in both cardholder present and cardholder not present environments it provides customers who require a high degree of security efficiency and functionality in a system where fast and secure authorisation of transactions is required at the point of sale or point of order entry Page 14 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 8 7 Web Com Merchant Information System A comprehensive web based reporting system accessed by authorised users under designated User Group permission controls Web Com is a powerful tool at your fingertips that allows a number of tasks to be completed This includes the functionality to edit merchant account information view and edit terminal configurations view add edit delete terminal users and user groups and effect terminal updates It is also a robust reporting tool that provides up to date information on all transa
33. the file extension This can also include wildcards so a name range could be allocated to each terminal PED IP The IP address of the PED for the transactions to be sent to This would be either an Ocius terminal or a POS running Ocius For PC POSName A name assigned to the POS for reference Having made the required entries click on the X to close down the file or indeed the Commidea Support Application and any changes are prompted to be saved 19 2 Transaction Processing Begin by creating a suitably named input file in the configured directory This file must contain a completed T Record detailed below containing the transaction details The file will be read in by ILink and immediately deleted Once the transaction has been completed an output file will be generated detailing the result of the transaction Commidea Ocius ICP Page 69 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 When using the text file system the filenames must be in the correct format ILink will collect all files that end with a IN extension and will create output files of the same name with a OUT extension The main filename must be 8 characters long It is essential that the same file name is used during the entire transaction processing cycle Once in use the same file name must not be allocated to another transaction failure to do so will result in incorrect operation Commidea strongly recommend that integr
34. the report txt file it is first written to a temporary file then written to the Report directory once complete DisableReceiptButtonTimeSec Timeout period in seconds before the Continue Check Signature Confirm Cancel or Confirm Auth Code Cancel buttons are enabled once displayed on screen Please note that when changing any of these options it is necessary to close and save the settings and then restart Ocius for PC If performing an installation on a master POS for replication across an estate please stop here and go to page 38 for more information Page 36 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 12 11 Registering the Terminal After starting the communication Ocius For PC will attempt to locate the Pin Pad or PED PIN Entry Device If it is not connected the application will show this prompt It is possible to continue to use the application without the PED connected for setup purposes or even in some situations for use as a swipe only solution or a Customer Not Present client If the PED is connected but this prompt is still received it is likely that the PED configuration options are not setup correctly or the PED does not have the correct firmware installed If this was expected please press 2 to continue the setup process Ocius For PC will now prompt for login Please use the Login ID and PIN of 1234 for the initial setup Each me
35. to enable them to manage their PINs PIN change enables cardholders to change the PIN to something more memorable and offers reassurance where there is concern that their PIN may have been compromised PIN unlock ensures that cardholders can quickly and conveniently re establish access to card payments PIN Unlock A process to unlock the PIN on the card This will normally only be possible at an ATM Point Of Sale PoS or Point of Service Location where a customer makes a purchase PMO Programme Management Organisation responsible for co ordinating the chip and PIN project on behalf of retailers acquirers and issuers PoS Terminal An electronic device used to accept and process card payments at point of sale PoS Transaction A transaction that takes place at point of sale Page 108 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Pre Payment Card See Electronic Purse Public Trial Used to describe the Chip and PIN Programme activity planned for 2003 in Northampton The focus will be on trialling the operational implementation and communication activities associated with the roll out of chip and PIN It constitutes the first phase of the chip and PIN roll out R RFI Requests for Information Where an issuer requests an acquirer to supply details of a cardholder s specific transaction undertaken at a point of sale device 5 Skimming The mos
36. written down Operating system patches should be applied within 30 days of release Further information on PCI DSS compliance can be found on the Visa or MasterCard websites as shown below htto www visaeurope com acceptingvisa downloads html httos sdo mastercardintl com documentation index shiml Commidea Ocius ICP Page 19 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 11 Installing and Configuring the Ocius Terminals All Ocius devices are essentially the same in their configuration There are however some minor differences on the 3600W and Vx610W due to the setup required for the Wireless Network These differences are detailed at the end of this section Whilst Ocius For PC also follows the same configuration principals there are further differences as a result of it s windows based environment and interface Ocius For PC installation and configuration is covered separately on page 13 Plug in the power and a network cable the device will turn on automatically as soon as power is applied The device will need to either plug into the LAN or via a crossover cable into the PC directly For more detailed instructions please see the quick installation guide included with the terminal Pressing the numeric key assigned to each option will enable configuration of that option for the terminal On completing the setting press ig to record the value and return to the main menu Once the settings h
37. 00W Vx610W 2 1 On Screen Installation tee eee eie 12 2 Network Settings eoe eee ret cedens 12 3 Transaction Settings 12 4 App Settings ie mei ee re dep E a ant 12 5 Display Config Settings erret eret ens 12 6 Printer Settings 12 7 Legibility of Print 12 8 Security OF Print sre ese e t T2 9 J CREGINODISD ion iret ee OO eee doe 12 10 Program Settings ccf Registering the Terminal 2 Changing PED 4ype i o Ec de ORO UR 3 Automated Installation 4 New Build 5 TerminalGUID dat 6 7 8 9 Terminal Login Training Mode Roll out to existing POS Starts Dp Paramelters z nete dee e need me koe rane i 13e Contigoring Link zu oer seh eet ate Sea a Commidea Ocius ICP Page 3 Of 111 2002 2007 4 lntegratiOn To OCiUS rises init ro baad vale ct teen e E ke ae role dod 14 2 RS232 Connection to OCIUs lotir cp et he HER reine 14 3 IP Socket Connection to ILink 14 4 Tex Files to I Link 5 Transaction Types eese 15 1 Transaction Processing 15 2 Bill Lodging 15 3 E Top Up s 6 Direct Terminal Integration using IP Sockets sss 16 1 Initiating the Transaction iste ie e oo eee ties 16 2 Get Card
38. 11 Ocius Manual V 3 11 November 2007 Code General Description Additional Technical Recommended Action Description if required configured within WinTl 16 Value exceeds ceiling limit Purchase value exceeds Prompt for alternative method card scheme ceiling limi of payment Arrange to increase ceiling limits 17 Cashback exceeds ceiling Cashback value exceeds Revise transaction cash back limit card scheme ceiling limi value 18 Transaction currency is The transaction currency invalid code is invalid or incorrect for the given site 19 Lay aways are not allowed Attempt to lay away invalid lay aways are not allowed 20 Lay away already stored Attempt to lay away a Prompt for alternate method of ransaction where there is payment already a transaction laid away on that card 21 EFT system not configured The EFT system has not been configured 22 Internal error buffer too A buffer is too small small 23 Unknown comms device nvalid unknown Check communications type communications device configuration ype 24 Configuration file is Configuration file is invalid Check system configuration invalid bad format 25 No valid accounts There are no valid Check system configuration accounts specified in the Tilllnfo cfg 26 Invalid channel Invalid channel Check 2 transactions aren t being passed down the same channel 2 tills aren t using the same cha
39. Code 0 9AN Blank if the transaction is declined Also blank if the transaction is below the floor limit Reserved ignore Number 8 Authorisation 0 As returned by communications process Message Error 128AN Normally direct from acquirer For a full list Message description of Error Messages please see Appendix A 19 7 Bill Lodging With particular applications in hospitality environments Bill Lodging adds new features to the integrated terminal solution In an environment such as a restaurant where wireless Ocius terminals are shared amongst points of sale and members of staff Bill lodging allows a transaction to be placed into the system for processing and then picked up from any terminal connected to the system including wired terminals Page 74 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 It also supports part payments which are ideal for example for groups of people wishing to share the cost of a meal As the bill is collected by the terminal the outstanding balance is displayed on the screen This amount can then be changed by the operator processed and deducted from the total The next time the bill is collected the revised amount is displayed and so on Once the whole bill has been cleared Link will respond to the host with the result of the transaction When integrating using the Text Interface each part or full payme
40. Field Name Type Description 1 Record Type pz Sets the record format as a P record Print Bill Mandatory 2 Terminal IP XXX XXX XXX XXX IP Address of the terminal where the bill is to Optional be sent for printing If left blank the print data will be sent to a terminal based upon the POS routing setup in CAM 3 Print Message AN The text that is to be printed as a bill Each Mandatory line can be up to 21 characters wide and must be separated by a carriage return Commidea Ocius ICP Page 67 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 18 11 Close Bill On POS From any Ocius terminal where Bill Lodging is enabled it is possible to send a CloseBill command from the terminal to the POS To support this feature the POS will need to listen for incoming socket connections on port 29010 The POS will also have to have an entry in the POS Routing table within CAM From the terminal when selecting the Close Bill On POS option the user will be prompted to enter a POS reference This would typically be a table number or some other ID It will then connect to the ILink server and download a list of available POS i e those found within the POS Routing table On selecting the appropriate POS the CloseBill command as detailed in the table below will be sent to that POS for action Field Name Type Description Record Type CLOSEBILL Sets the record format as a CLOSEBILL CLOSEBILL rec
41. Hex Bit Map Hex bit Where Z Field length Examples 7N 7 digit numeric 0 14AN Up to 14 alphanumeric characters Hex bit maps are always 4 digits Where a field has a minimum length of O it can be left empty such fields may only require population under certain circumstances Commidea Ocius ICP Page 59 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 18 4 Monetary Values Where a monetary value is supplied in a file it will be truncated not rounded at the correct number of decimal places used by the currency Non numeric characters such as the sign must not be included and will cause a transaction to fail Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values must always be positive Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 0 decimal places The following table defines the format of a T record Page 60 Of 111 Commidea Ocius ICP 2002 2007 18 5 T Record Description Ocius Manual V 3 11 November 2007 Field Name Type Description 1 1 d Indicates a transaction record Mandatory 2 Account Number 3AN Defines merchant parameter set to use Mandatory 3 Transaction Type 2N O1 Purchase Mandatory 02 Refund Modifier Hex bit map 0000 No Special Handling Man
42. ILink does not know where to send the transaction It therefore rejects it with this message 99 Transaction Bill Cancelled When a transaction has been cancelled by the user the system or an ICC card this error message will be sent Page 102 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 25 Useful Links Commidea Ltd Commidea is the UK s leading developer and provider of debit and credit card payment processing systems and services providing systems for virtually every working environment including high street retail e commerce mail order telesales memberships and hotels leisure and hospitality Providing solutions to a range of organisations large and small Commidea has the solution for card payment processing needs www commidea com 44 0 8444 828200 Verifone UK Ltd As wholly owned subsidiary of Verifone Inc USA Verifone UK markets and supports secure electronic payment solutions throughout the United Kingdom Verifone established an international office in the UK in 1988 and since this time has expanded into larger premises in Uxbridge Middlesex Working with Commidea on the Ocius platform Verifone have been instrumental in providing the hardware required for this ground breaking service in the UK www verifone com 44 0 1895 275275 The Association for Payment Clearing Services APACS APACS the UK payments association is a trade associati
43. Mandatory display Ready 0001 New Transaction 0002 Menu 0004 Select Bill 0010 Logoff 5 Sub Menu Options HEX Bitmap 0001 Reports Mandatory 0002 RePrint 0004 System 0008 Order Till Rolls 0010 Change PIN 0020 Download 0040 Submit Transactions 0080 Add New User ID 0100 Change User ID Not available on Ocius For PC 0017 O1FF Display all the options on idle screen Display all option in the system menu e g L 1234 1234 0017 01FF Once the login has been processed receive a response is received to confirm the outcome of the request If the login is completed successfully then 0 1 Successful or if there is a user already logged in 84 1 ALREADY LOGGED IN or if there is an error 31 1 oorr Processing Error Commidea Ocius ICP Page 51 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 16 5 L2 Record As an alternative to using the L record an L2 record can be used to stipulate which menu structures are enabled for the operator Here s a description of this record type Field Name Type Description 1 12 2 Login Record Upper Case Mandatory 2 UserlD 8N Terminal User ID Mandatory 3 PIN 8N User PIN Mandatory 4 Main Menu Options 10A 1 New Transaction Conditional 2 Menu 3 Select Bill 4 Logoff 5 Nectar E Top Up The menu follows a similar format to the L record however
44. Manual V 3 11 November 2007 Field Name Type Description 6 PAN 0 19 copy of the PAN field from the in file if card details are keyed or the PAN derived from Track2 ICC Expiry Date MMYY 4N Card Expiry Month and Year 8 Issue Number 0 2N Card Issue Number 1 or 2 digits Empty when the card scheme does not providing an issue number 9 Start MMYY 4N Card start month and year 0 Transaction Date 14N CCYYMMDDHHMMSS Time erchant Number 0 16N The Merchant Number for the given card scheme and account 2 Terminal ID 8N Terminal ID used for this transaction 3 Scheme Name 1 20A Card scheme name up to 20 characters 4 Floor Limit or 7AN Floor limit for the given card scheme account 5 EFT Sequence O or 4N Four digits in the range 0001 9999 Number 6 Authorisation Code 0 9AN Blank if the transaction is declined Also blank if the transaction is below the floor limit 7 Referral Telephone Reserved ignore Number 8 Authorisation 0 As returned by communications process Message Error 128AN Normally direct from acquirer For a full list Message description of Error Messages please see Appendix A 9 User ID 0 8N User ID which lodged the Bill Optional 19 10 Print Bill Record P Record A bill can be sent via ILink directly to a specific terminal for printing without the need to lodge a bill record first This is achieved using the P Recor
45. Please select the required option as shown below Cancel Option Description Select this option if using Commidea ICP hosted Hosted solution to authorise transactions No other configuration is required If using a local ILink server to authorise then select Local Local The local settings themselves are configurable and are covered below Local Server Settings If using a copy of ILink for the POS integration the ILink server details must also be configured for both ICP and WinTI implementations If the installation does not include an ILink server then these settings are not required Option All Configurations IP Address The IP Address of the local ILink installation Port 29000 SSL Port 29002 Do not use SSL Only use SSL Partially use SSL Do not use SSL to Only use SSL to Only the sensitive SSL Options connect to the connect to the transaction training server training server information will be encrypted Terminal In order to acquire key information regarding the terminal such as the version of software that is running on the hardware there is the option to produce a System Info report The report will then be printed to the configured destination Commidea Ocius ICP Page 29 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 Auth Timeout The timeout period before an authorisation timeout period is configurable with this option Simply enter the value in
46. Reports Database False Disable the Optional Reports Database DBServer The IP Address and if applicable Instance Name of the Reports Database Server DBUsername The username used to access the reports database Default sa DBPassword The password used to access the reports database Default password SSLCertificate The location of the SSL Certificate installed for use with SSL communications This field enables control of if the Bill Record supplied to l Link will utilise the UsePedUserlD last field which is the User ID the Bill was lodged by This enables a scenario when only the User ID which submitted the Bill will be able to pay it off Default false MaduceMamarUsigaA Cas f enabled this will set l Link to reclaim unused memory at the end of every ransaction The period of time specified to lock a bill when being processed by a terminal BillLockTimeOut For this time period only that terminal will be able to access the bill prevent multiple payments from different terminals The default is set to 3 minutes Commidea Ocius ICP Page 43 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 Setting Description UpdateServerlP The IP address of the update server l Link is to use to check for updates UpdateServerPort The port number for connecting to the update server on The time at which I Link should check for any updates available from the updates server U
47. SIBLELOGOUT Forces Ocius for PC to become visible during the logout process when Commidea Ocius ICP 2002 2007 Page 41 Of 111 Ocius Manual V 3 11 November 2007 Parameter Description running in minimised mode EXTENDLOG Configures Ocius for PC to produce extended log files This should be used for trouble shooting purposes only and will create extremely large log files EXTVCH Enable extended voucher to be printed NOINTLOGOUTMSG Disables the integration logout response that is returned after the initial ACK This is only included for backwards compatibility new integrators should not use this parameter NOUPDATES Skips the Check For Updates on login PRINTER Printer Allows for selecting the desired receipt printer without the need to manually select the device from within the setup menus If uses this setting will override any selected device else that stored within the configuration files will be used Printer The full Printer Name as configured within windows PRINTER EPSON TM T88IIR Partial Cut This can also include the network path IP address if it s a shared device on the network PRINTER 10 0 0 T V pson TM T88IIR Partial Cut PRNPATH lt path gt Specifies the path on the system where Ocius For PC will output a file to be used for voucher printing The default is C RAW Sets the RAW printing mode when printing to Windows Pr
48. Sec Code Matched Match No Match A Sec Code Matched No Match Match Match Address Match Only No Match Match o Match Data Not Matched No Match No Match N A Data Not Matched Add On Not Enabled Match Match Address Match Only Not Supported By Acquirer Add On Not Enabled Match o Match Data Not Matched Not Supported By Acquirer Add On Not Enabled No Match A Data Not Matched Not Supported By Acquirer Not Checked Match Match Address Match Only Not Checked Match No Match Data Not Matched Not Checked No Match N A Data Not Matched Page 96 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 24 Ocius Error Codes The following table defines the error codes and their meanings that could be output by the ILink Ocius interface Code General Description Additional Technical Recommended Action Description if required 1 Unspecified error Contact Commidea 2 Invalid transaction type An example of this could Use alternative method for be a Refund being passed transaction type when the site are not set up to do so A trace of what was passed will be in he system log 3 Invalid card invalid General card error Re enter card number or re Track2 Track2 must either be swipe card j PAN YYMMsss x or just the PAN 4 Card scheme not The card Issuer Prompt for alternate method of recog
49. aining Mode Training Mode has been introduced to be used to train staff in store It enables the account to have a login pre configured and when entered it will be detected and switch the system into this mode A copy is taken of the system once it is installed in a live environment and then this is replicated onto the test database Once the training user ID is used the hosted test server IP address will be used to process the transactions and all receipts will be marked as being produced in training mode To have this put into place contact the Implementations department on 08444 828 200 or alternatively via email at implementations commidea com Once a POS has been built a copy of the master perhaps at this stage Ocius For PC must be executed The registration process will be exactly the same as previously detailed however once the terminal is registered it is ready to be used as all the setup options will already have been preconfigured Page 40 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 12 18 Roll out to existing POS If the situation requires the installation of Ocius For PC on multiple POS that are already in place so cannot be built using a replication method as described above it is possible to install a pre configured copy of the application by transferring the appropriate files onto the system remotely An installation of Ocius For PC does not require the registration of
50. ame way as detailed above Rather than being sent to an Ocius Terminal as defined by the POS Routing table the transaction becomes available within the system for collection and processing by any terminal connected to the system This includes split bill and cash payment types Bill lodging also includes the ability to send Bill information from the POS for printing on the Ocius terminal s printer and sending a message from the Ocius terminal to the POS to get Bill information for printing enabling staff to take Pay at Table transactions without having to return to the POS to get the bill information first This can also be used to print VAT receipts at the table It is possible to include an IP address in the B record which will then pass the transaction directly to the terminal to which the IP address belongs However if this method is to be used then the Bill is treated as a transaction and will not be stored as a bill meaning that is cannot be part paid and cancelling will mean the transaction is cleared and not recoverable Another locking option is to send the User ID in the 26 field in the B record This will ensure that only the User ID which lodged the Bill will be able to access it when a Close Bill attempt is made Page 48 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 15 3 E Top Up Only Available with Ocius for PC E Top Up functionality has been added to the Ocius Suite Although
51. and the associated IT implications With resilience of four servers processing and two dedicated sites rest assured that cards are being processed in a speedy and effective manner streamlining the point of sale processes Commidea Ocius ICP Page 13 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 ICP is constructed of several elements that combine to provide the ultimate card payment processing system At the front end it is possible to choose to operate the card payment capture application or interface through the system A truly flexible solution suitable for a variety of environments including high street retail hospitality call centres and e commerce ICP provides a fast efficient and reliable method of card payment processing eliminating all of the problems and costs associated with in house systems The ICP system supports the latest fraud processes from Acquirers such as Address Verification System and Card Security Code The solution is fully PCI DSS compliant and has a backbone of X 25 to ensure fast processing e A complete managed service for all types of card processing incorporating contingency and MI e Eliminates the need for in house systems by utilising Commidea s servers for payment processing and reduces IT training and possible system or communication failure e Proven mature and resilient managed service 24 7 x 365 days a year e Can be used for multiple channel processing including retail
52. ard whilst card offline 77 Cancel Failed in Attempt to cancel a lodged Leave for configured amount payment on xxx xxx xxx xxx Bill failed usually locked of time before retrying cancel on a specific terminal routine 78 Login failed User ID or PIN is incorrect Check login details and try again 79 Confirmation status An invalid confirmation unknown response has been received or the confirmation message to be sent was not saved 80 Bill Reference Already Attempt to lodge a Bill into Clear the original Bill or re Exists l Link that already exists send this one using an alternative reference 81 Print Report Failed The request report failed to Check printer settings network generate or print connection and try again 82 Network Error Error in Network Check the network 83 Invalid Record Invalid Record The record received is invalid 84 PED User already logged A Login command has Logoff the terminal first or in been received but a user simply pass a transaction is already logged in 85 PED User not logged in The terminal needs to be Send a login command to the logged in terminal or manually login using the on screen prompts then re send the transaction 86 Submission of offline The submission of the The transactions will still be transactions failed offline stored transactions stored on the terminal Re try have failed and if still having problems contact The Merchant Helpdesk 87 Problem in network There has been a problem
53. ators allocate file name s to each POS this will simplify the task of integrating to ILink and subsequent support of the EPOS application Should the output message include a negative response code e g an error message the host system must respond with a CANCELBILL command to acknowledge the error and close the transaction Failing to do so will result in ILink assuming that the transaction is still in progress so any subsequent transactions from the same POS filename will not be processed but queued indefinitely A CANCELBILL message is a simple text file of the same name as used for the original transaction but contains the text CANCELBILL ILink will respond with another output file containing a 99 Bill Cancelled response code 19 3 T Record The T Record defines the data structure used for communication between EPOS applications and ILink system Transactions are initiated by creating an appropriately named input file in the configured shared directory Some fields contain a Hex bit map This is a collection of values which can be summed to independently enable various features These must use hexadecimal addition e g 0004 0008 000C The types of field within a T record are detailed as follows Alpha ZA Numeric ZN Alphanumeric ZAN Hex Bit Map Hex bit Where Z Field length Examples 7N 7 digit numeric Page 70 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007
54. ave been entered for each of the options required press eggs to return to the main setup menu and 6 again to return to the main menu for the device When keying in IP Addresses a decimal point is achieved by pressing the number 1 followed by the ALPHA key 3 times When the terminal is first turned on after displaying software version information on the screen the following prompt will be displayed Press Enter To Start Communication Setup F4 Press F4 to start the setup of the Ocius terminal The setup PIN is then prompted The default pin is 2580 Page 20 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Please Enter Setup PIN Once entering the correct setup PIN the following options will be displayed Network Settings Txn Settings App Settings System Info Network Settings The Network Settings option contains all the information required for the terminal connection in order to successfully process transactions Within network settings are the following sub menus Transaction Server Local Server Training Server Terminal Auth Timeout Auto Updates Transaction Server Settings The transaction server is responsible for all transaction processing This will include authorisation and settlement This will be either Commidea s Secure ICP servers or a local copy of Commidea s WinTl payment gateway Please select th
55. ber 2007 IAD Independent ATM Deployer A non financial institution independent of a bank or building society that owns and places ATMs cash machines in retail premises Indent Printed Printed in such a way as to penetrate the plastic rather than just leave an image on the surface Integrated Circuit Card ICC Card See chip card L Loyalty Card Cards issued typically by retailers to earn rewards or discounts M Magstripe The magnetic stripe that currently appears on the back of all payment cards issued by financial institutions It contains essential customer and account information most of which is usually also embossed on the card Multi Function Card A card which fulfils two or more roles e g a credit or debit card also providing ATM and or cheque guarantee functions N National Roll out A generic term to describe the upgrade replacement of cards Point Of Sale PoS terminals equipment and ATMs to migrate card payments to a chip and PIN platform Off Line An operating mode in which the electronic terminal does not connect to a central computer source The purchase is authorised without checking with the Card Issuer or their agent The transaction is later transferred to the processing system for payment On Line An operating mode in which the electronic terminal connects to a central computer to check cardholder and account details with the Card Issuer or their agent before
56. ber of staff on Activated Terminal behalf of the merchant May also be referred to as an Unattended Payment Terminal CAT UPT Charge Card A payment card the terms of which include the obligation to settle the account in full at he end of a specified period Cheque Card Also known as a cheque guarantee card A card issued by a bank or building society or the purpose of guaranteeing the payment or supporting the encashment of a Page 106 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 cheque up to a specified value 50 100 or 250 Chip An integrated circuit e g for use in a payment card Chip Card Also known as a smart card A chip card holds details on a computer chip which can store and process information It usually also has a traditional magnetic stripe Chip and PIN Card A chip card that uses PIN as the preferred method of Cardholder verification at the point of sale not only at ATMs Chip and PIN PMO The Chip and Pin Programme Management Organisation PMO is a new organisation established to manage the implementation of the Chip and PIN Programme across the UK bringing together the interests of consumers special needs banking and retail communities The PMO is led by the Chip and PIN Programme Steering Committee PSC which is made up of equal representation from the major banks and retailers in the UK The PMO is not a
57. c can be found Double click the file and it will open with the Commidea Support Application The default login for the Commidea Support Application is 1 3commidea A basic configuration table is then displayed One row multiple columns each representing a setting that can be configured Each setting is described below Setting Description NonSSLPort The TCP IP Port number used by I Link to listen for incoming connections This must match the port setting on any terminals connecting to this application True Use SSL for terminal communication Pepa Fer False Do not use SSL for terminal communication The TCP IP Port number used by I Link to listen for SSL secured incoming SSLPort connections This must match the SSL port settings on any terminals connecting o this application An SSL certificate is also required to use SLL communications TextMode True Poll the TextPath for incoming transactions using the Text File Interface False Disable the Text File Interface TextPath The folder to monitor for incoming Text Files and outgoing response files 4 True Use WinTl as the authorisation engine WinTlAuth False Use ICP as the authorisation WinTIIP The IP address of the WinTl application WinTlPort The TCP IP Port Number WinTl is listening on Default 1024 WinTlChannels The number of channels to connect to WinTI with Default 8 UseDB True Use the Optional
58. ction The application will remain open at all The application will minimise at the end of Mode times each transaction and restore on receiving a transaction from the POS Centre Screen Current Pos Refresh Position The application will The application will record Updates the co ordinates 3 Startup Position position itself in the centre its current position at the top of the screen of the screen always appearing there with the windows current each time it is loaded position Locked Unlocked The Ocius for PC window cannot be The Ocius for PC window can be moved as 4 Form Movement moved unless accessing the Startup and when required position options Following the configuration of Ocius For PC press escape to return to the startup menu As instructed press Enter to continue can either be Enter on the keyboard or the enter key on screen and the terminal will begin its communication process to finalise the setup 12 6 Printer Settings Ocius For PC must produce a voucher for the card payment at all times This is a requirement which forms part of the generic approval for the system However the receipt can be produced in a number of ways depending on the environment Option All Configurations No printer is installed This will disable all voucher printing from Ocius No Print dd For PC This must only be used in a test environment Ocius For PC will output the voucher information to a text file T
59. ctions So to create custom reports view and download reports or execute transaction searches just log on to Wed Com 8 8 E Top Up The past few years have seen rapid growth in prepay mobile phone customers choosing to Top Up electronically This has opened a new market for retailers who are able to earn a commission on a product that avoids any of the normal problems associated with stocking and distributing a physical product Ocius for PCs Commidea s popular card payment processing solution now has the functionality to allow retailers to offer E Top Ups easily and cost effectively at the point of sale The solution provides a combined E Top Up and card processing solution that can be integrated with existing Epos systems Commidea s E Top Up solution works with all the leading mobile networks and manages retailer commissions 8 9 ICP Live amp Test Services Commidea s ICP service provides both test and live services to customers The test service is available for use during product development demonstrations training and any other scenario where the customer may wish to give the illusion of processing real card transactions The Live service is obviously for use in a live production environment and will result in money changing hands From the point of installation all Commidea products default to the live settings If the test service is to be used please ensure the system is reconfigured accordingly Here is a summary o
60. d 4 Offline Txns will be disabled meaning that if the terminal cannot reach the server it will process the transaction offline and store it 11 2 App Settings Title Options Internal PinPad Uses the internal chip reader and keys on the 3750 as the Pin Entry Device 1 Config PinPad External PinPad For use with an SC5000 as an external card reader and Pin Entry Device Use Socket Mode Required when integrating the system to ILink or using IP Sockets to communicate directly with the terminal 2 POS Connection Use RS232 Required if intending to integrate to the terminal via the RS232 interface 3 Surcharge 96 Enter a percentage value to apply to all transactions as a mark up 4 Set Manager By default the Manager PIN is set to 5555 but to change this value it can be updated PIN here 11 3 System Info In order to acquire key information regarding the terminal such as the version of software that is running on the hardware this option will produce a System Info report Page 24 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 11 4 Differences in configuration for the 3600W Vx610W As the wireless terminals operate over a Wi Fi 802 11b wireless network there are some additional configuration options available Some other menu options may differ slightly also due to the minor differences between them After powering on the terminal a
61. d then this should be the Code Conditional full track2 data including start and end sentinels and LRC If manual this should be either the card number or the Product Code taken from ETUEVoucherllN txt 8 Original Transaction 15N This should only be supplied for refund transactions Identifier It is possible to send an Integrated Record of E to trigger an E Topup for which the data is then manually entered as required during the transaction process The Card Number and Capture Method fields within the record are conditional upon each other one cannot be passed without the other To pass an Integrated Record including the E Voucher Product Code the Capture Method field should be set to 1 for manual and the code placed in the 7 field This ID will need to be taken from the ETUEVoucherllN txt file This file contains the E Voucher product list and the Product Code required is the second field Here is an example product listing taken from the file with the value to be referenced shown in bold 10 98944 10000 1 Vodafone EVoucher 5 10 15 20 25 30 40 50 Pound Sterling GBP 2 826 When passed the record should be followed with a carriage return line feed pair unless this setting has been disabled within Ocius for PC This will initialise an E Topup transaction Once completed a response record is returned to the POS A description of this record is detailed overleaf Page 94 Of 111 Comm
62. d format detailed below Field Name Type Description 1 Record Type p Sets the record format as a P record Print Bill Mandatory 2 Terminal IP XXX XXX XXX XXX IP Address of the terminal where the bill is to Mandatory be sent for printing 3 Print Message AN The text that is to be printed as a bill Each Mandatory line can be up to 21 characters wide and must be separated by a carriage return Page 78 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 19 11 Close Bill On POS From any Ocius terminal where Bill Lodging is enabled it is possible to send a CloseBill command from the terminal to the POS To support this feature the POS will need to poll for files being created in the shared text directory with the extension CB The first eight characters of the filename will be the same filename setup in POS routing for incoming transactions for that terminal POS From the terminal when selecting the Close Bill On POS option the user will be prompted to enter a POS reference This would typically be a table number or some other ID It will then connect to the ILink server and download a list of available POS i e those found within the POS Routing table On selecting the appropriate POS the CloseBill command as detailed in the table below will be sent to that POS for action Field Name Type Description Record Type CLOSEBILL Sets the record for
63. datory 0002 Offline Capture 0004 Force Online 0008 Cardholder Not Present CNP 0010 Authorise Only Pre Auth 0020 Continuous Authority 0040 Recovered Transaction 0080 Allow Zero Value Pre Auth 0100 Unattended Device 0200 Electronic Commerce 0400 Card without or L records Visa Only Forces acceptance of a CPC card without invoice information Not required if full CPC transactions are not supported 0800 Allow electron CNP for Tele Betting Spread Betting 5 Track Reserved leave empty 6 PAN Track2 Reserved leave empty 7 Cardholder Reserved leave empty Verification Value CV2 8 Expiry MMYY Reserved leave empty 9 Issue Number Reserved leave empty 10 Start MMYY Reserved leave empty 11 Transaction Value 1 11N Total value of the transaction including tax Mandatory applies to Purchase Refund Cheque Guarantee Cash Advance and Purchase with Cash Back n the case of Purchase with Cash Back ransactions this field should only contain he values of the goods or services provided Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values should always be positive Values will be truncated to the correct number of decimal places required for the transaction Commidea Ocius ICP Page 61 Of 111 2002 2007 Ocius Manual V 3 11 November 2007
64. der Writer SCSC Stakeholder Management and Communication Steering Committee SMC Stakeholder Management and Communication Workstream T amp O Technical and Operations Workstream TOSC Technical and Operations Steering Committee TOSC WS Technical and Operations Steering Committee Workshop TVM Terminal Verification Method TVR Terminal Verification Results UKIS UK ICC Specification UPT Unattended Payment Terminal Commidea Ocius ICP Page 111 Of 111 2002 2007
65. displays the setup options that are available Each option will open another sub menu that will contain a number of different settings that can be configured In most cases these settings are identical to those found on any other Ocius terminal but Ocius For PC does have some minor changes to accommodate the different environment The tables overleaf describe each of the menu options and their default values Page 28 Of 111 Commidea Ocius ICP 2002 2007 Ocius Shut Down f Ocius Start Up Start Communications Setup COMMIDEA Setup About Hide Log Off OS Ocius f Ocius Setup Network Settings Transaction Settings App Settings Cancel COMMIDEA Setup About Hide Log Off oo 998 Ocius Manual V 3 11 November 2007 12 2 Network Settings Ocius The Network Settings option contains all the information required for the terminal connection in order to successfully process transactions Within Local Server network settings are the following sub menus Transaction Server Terminal Transaction Server Settings Auth Timeout Auto Updates The transaction server is responsible for all transaction processing This will include authorisation and settlement This will be either Commidea s Secure ICP servers or a local copy of Commidea s POET Hide Log OF WinTl payment gateway gm Q Q
66. e processing can take place To fully test the system Commidea configure an exact replica of the credit card processing solution in test mode enabling testing of a wide range different transaction types in a controlled environment Once the testing has been completed Commidea will issue a signoff certificate which shows that the system s tested have met the required standard and may be implemented on site as required However if any amendments are made to the third party software re testing will have to take place 5 Engineer Procedures Commidea s Implementation team offer the complete solution in setting up the chosen card processing system As soon as the merchant details have been logged on with the acquirer by the administration team the customer account is passed to the office based Implementation engineers The office based engineers will then review the installation details and contact the customer to offer integration assistance if required This assistance can vary massively and may take the form of supporting developers in the design and testing of a call centre operation to completing full testing on a website which integrates to Commidea s payment gateway via the XML interface Once the customer believes that the system is ready for a full integration test a Commidea on site engineer is booked to attend site to complete a full set of tests to ensure that the system operates as required If successful the li
67. e required option as shown below Commidea Ocius ICP Page 21 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 Option Description Select this option if using Commidea ICP hosted Commidea solution to authorise transactions No other configuration is required If using a local ILink server to authorise then select Local Local The local settings themselves are configurable and are covered below Local Server Settings If using a copy of ILink for the POS integration the ILink server details must also be configured for both ICP and WinTI implementations If the installation does not include an ILink server then these settings are not required Option All Configurations IP Address The IP Address of the local ILink installation Port 29000 SSL Port 29002 Do not use SSL Only use SSL Partially use SSL Do not use SSL to Only use SSL to Only the sensitive SSL Options connect to the connect to the transaction training server training server information will be encrypted Training Server Settings The Training Server settings allow for configuration of the terminal to contact a different server when the training login is detected by Ocius This can be used for training staff in a live environment and is configurable using the following settings Option All Configurations IP Address The IP Address of the training server This could be the test server IP address 80 88 220 69 or
68. e value should always be positive If left blank the erminal will prompt for cashback If populated with a value or a zero value he terminal will accept that and not prompt Refer to notes on monetary values 3 Bank Account Reserved leave empty Number 4 Sort Code Reserved leave empty 5 Cheque Number Reserved leave empty 6 Cheque Type Reserved leave empty 7 Cardholder Name Reserved leave empty 8 Cardholder Billing Reserved leave empty Address 9 EFT Sequence Reserved leave empty Number 20 Authorisation Source Reserved leave empty 21 Authorisation Code Reserved leave empty 22 Transaction Date amp Reserved leave empty Time 23 Merchant Reference 0 50AN Reference numbers can be supplied up to Number Invoice Optional a maximum length of 50 characters Number However when forwarded to the acquirer hey are truncated as follows Non CPC cards up to 25 characters Visa CPC up to 12 characters Amex CPC up to 12 characters Cendant CPC up to 19 characters 24 Account ID 1 8AN Only required when integrating directly to Conditional the terminal via a socket or RS232 connection but can be present in all input records This field must show the account code as lodged in the database This is a different code to that used in field 2 Commidea Ocius ICP Page 55 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 16 8 Output Record Field Name Type Descript
69. ed to the following Field Name Type Description 1 Logout Record Upper case Mandatory 2 Function 1N 0 Logout Mandatory 1 Print Q Report and logout 2 Exit and logout 3 Exit and logout with Q report 4 Logout submit offline transactions and shut down Only for use with Ocius For PC A final response is sent once the action has been processed informing the operator of the outcome Similarly to the login record a O record is received back to confirm a successful logout or a 31 for a processing error If attempting to logout when there is no user logged in a 85 error message is received Commidea Ocius ICP Page 53 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 16 7 T Record Description Field Name Type Description 1 1 d Indicates a transaction record Mandatory 2 Account Number 3AN Defines merchant parameter set to use Mandatory 3 Transaction Type 2N O1 Purchase Mandatory 02 Refund 4 Modifier Hex bit map 0000 No Special Handling Mandatory 0002 Offline Capture 0004 Force Online 0008 Cardholder Not Present CNP 0010 Authorise Only Pre Auth 0020 Continuous Authority 0040 Recovered Transaction 0080 Allow Zero Value Pre Auth 0100 Unattended Device 0200 Electronic Commerce 0400 Card without or L records Visa Only Forces acceptance of a CPC card without invoice information Not r
70. encies Sevice name JUN Seen Dipl pee SE E zi Path to executable PIC Progar Elea Comma Link VUNE S onnen exon Sepyos krona z Service saia Stopped E ope onem You can specty the stan parameters that when yeu start service here Sim ox cm os Commidea Ocius ICP 2002 2007 This will display the Services tool Scroll through and find ILINKService and from the right mouse button option list select Properties Within this menu the service can be started stopped as well as changing the Startup Type which controls if the service is Automatically started with the operating system requires Manual starting or is Disabled Page 27 Of 111 Ocius Manual V 3 11 November 2007 Once the installation wizard has completed successfully Ocius For PC can be configured using on screen prompts as shown below First execute the application The shortcut icon can be found in Start Programs Commidea Ocius For PC When Ocius For PC is first run the application will appear as shown This is the default configuration in terms of the applications appearance There are two different visual modes each of which will enter the setup screen On touch screen systems without a keyboard F4 can be accessed from the Function drop down menu found in the top right hand corner of the terminal Ocius For PC now
71. equired if full CPC transactions are not supported 0800 Allow electron CNP for Tele Betting Spread Betting 5 Track Reserved leave empty 6 PAN Track2 Reserved leave empty 7 Cardholder Reserved leave empty Verification Value CV2 8 Expiry MMYY Reserved leave empty 9 Issue Number Reserved leave empty 10 Start MMYY Reserved leave empty 11 Transaction Value 1 11N Total value of the transaction including tax Mandatory applies to Back Purchase Refund Cheque Guarantee Cash Advance and Purchase with Cash n the case of Purchase with Cash Back ransactions this field should only contain he values of the goods or services provided Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values should always be positive Values will be truncated to the correct number of decimal places required for the transaction Page 54 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Field Name Type Description currency For example 1 23 1 one Japanese Yen 0 decimal places Refer to notes on monetary values 12 Cash Back Value O 11N Total Cash Back Value for Purchase with Conditional Cash Back transactions PWCB Values will be truncated without rounding o the number of decimal places required or the given currency Th
72. er The operator is asked to press continue before being returned to the main menu this provides the option to reprint the voucher should there have been any problems with the printout Page 90 Of 111 Commidea Ocius ICP 2002 2007 Ocius Shut Down Select Amount COMMIDEA Setup About Hide Log Off oo oo Ocius Shut Down Confirm Amount Operator T Mobile E Type E Card Txn Type Sale Amount 10 00 Continue Cancel COMMIDEA Setup About Hide Log OR oo oco Shut Down Processing Waiting for result E Top Up Amount 10 00 COMMIDEA Setup About Hide Log Off oo 008 Ocius Shut Down A Mobile Operator Vodafone Orange T Mobile 02 Virgin Mobile Cancel 0 More COMMIDEA Ocius Shut Dovn Select E Voucher 1 Orange World Extra 4 Orange Extra Text 150 3 Orange Extra Text 300 4 Orange Extra 400 5 Orange Extra Text 50 oj More COMMIDEA Shut Down Select Amount COMMIDEA Setup About Hide Log Of oo eG Ocius Manual V 3 11 November 2007 E Voucher If processing an E Voucher transaction select 2 from the E Topup Type screen A list of Mobile Operators is then produced from which the desired operator should be selected To
73. er 2007 22 E Topup Transactions Currently only available in Ocius for PC E Topup transactions can be processed manually and can also be integrated into an EPOS solution The process is different for Keyed and Swiped transactions this section provides full details on both 22 1 Keyed E Topup Transactions Transactions can be processed manually via the menu screens Ocius Main Menu When E Topup transactions are available a fifth New Transaction option is activated on the Main Menu Other Menu This option when selected provides access to the Nectar and E Topup functionality COMMIDEA Setup About Hide Leg Off Qo Selecting 2 will begin an E Topup transaction It is E Topup important to remember that payment should have been collected by the merchant as no payment details are captured during this process COMMIDEA Setup About Hide Log Off OS Page 88 Of 111 Commidea Ocius ICP 2002 2007 Ocius Shut Down A Swipe E Card Please Swipe Card For Sale E Card Txn Manual N T E s Cancel Txn c COMMIDEA Setup About Hide Log Of oo oo Ocius Shut Down A Txn Type 1 Sale Refund COMMIDEA Setup About Hide Log Off oo 098 Ocius Shut Down E Top Up Type 1 E Card 2 E Voucher
74. exible implementation process Smaller installations have the opportunity to install the application in a more traditional manner making use of the on screen prompts and options but roll outs across large estates lend themselves to suit a more automated installation process To that end Ocius For PC has the ability to be configured in advance and then replicated across multiple points of sale 12 1 On Screen Installation Installation of Ocius For PC is similar to the installation of any other windows based application Locate and execute the setup program on the Ocius CD and follow the on screen prompts to select which options are to be installed and to what location on the system The options are as follows Option Definition Install the ILink application onto this machine ILink is generally used for three main applications POS integration to Ocius using text files ILink Hospitality applications for Bill Lodging functionality Sharing terminals on multiple POS using POS Routing Link is normally only installed on one machine per site and is generally on a back office server Ocius For PC nstall Ocius For PC the windows based chip amp pin solution nstall the optional reports database This is only applicable in conjunction Report Database with ILink for transaction information to be recorded and then reported on nstall the Commidea Support Application this is used to edit ILink and Commidea S
75. f 111 2002 2007 Ocius Manual V 3 11 November 2007 time consuming bank testing Instead all customers have to do is simply integrate the Ocius VX510 solution with their existing point of sale setup The VX510 terminal incorporates a new fast 32 bit processor as well as an option for Ethernet and dial communications It provides extraordinary performance for payment and value added applications including data intensive EMV smart card transactions 8 3 Ocius for Mobile Retail The Ocius solution is suitable for mobile retail utilising the Verifone VX610 terminal Based around a simple to use hand held terminal it utilises GPRS to enable a permanent connection from the terminal to the authorisation systems This means here are no call charges and enables the terminal to be used in virtually any location with transactions completed in a matter of seconds Like the rest of the Ocius range the Ocius VX610 solution has been pre approved for Chip amp PIN transactions eliminating the need for customers to undertake costly and ime consuming bank testing This makes the solution by far the safest and most versatile method of accepting debit and credit cards whilst effectively eliminating the threat of fraudulent transactions The system is EMV and PED certified supports IP end to end SSL security and 3DES encryption ensuring transactions are secure Highly cost effective a one off setup fee covers the creation of a cus
76. f identification work by measuring unique human characteristics as Device CAD a way to confirm identity for example finger or iris scanning or dynamic signature verification Card A cryptographic method of ensuring that a payment card is genuine and not Authentication Method CAM counterfeit Cardholder A means of identifying that the person presenting the card is genuine This may for Verification Method example be performed by use of a PIN or signature in a retail outlet or by PIN at an CVM ATM Cardholder A person to whom a payment card has been issued Card Issuer The bank or building society or company which issues a payment card to the customer and which has financial responsibility for a card originated transaction Card Not Present CNP A transaction where the merchant does not have physical access to the card e g through telephone mail order or Internet transactions Card Schemes Organisations which manage and control the operation and clearing of transactions Banks and building societies must be members of the appropriate scheme to issue cards and acquire card transactions Examples of schemes are Visa MasterCard Switch American Express and Diners Club International Card Security Code The last three or four digits of a number printed on or just below the signature panel or on the front of payment cards Cardholder A terminal activated by the cardholder and not supervised by a mem
77. f the connection details for each service System Description Connection Details Transaction Server Processes transaction and responsible TEST for all account based terminal updates 80 88 220 69 Commidea Ocius ICP Page 15 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 System Description Connection Details LIVE 195 217 234 183 Distributes all software based updates TEST Download Server 80 88 220 71 LIVE 62 190 140 27 TEST WebCom https www commideaweb com Please note that when installing Ocius for PC and running it in test mode it is necessary to configure the connection details before registration 9 Introduction to Ocius Ocius Version 2 0 is the latest incarnation of Commidea s premier Chip amp Pin solution This new streamlined version of the system offers the following benefits Simplified Installation Process Improved support for large scale roll outs Lower system resource requirements PCI DSS Compliant 3Des encryption on all logs and configuration files 1 28Bit SSL support for local LAN communications Faster transaction times Additional Hospitality Features No changes to existing integration methods New Ocius For PC Pre approved PC based solution Support for new Verifone Vx Terminal Range 9 1 Installation Whilst the installation process for Ocius Version 2 0 has been greatly simplified installation engineers are
78. fines the format of a D record Page 80 Of 111 Commidea Ocius ICP 2002 2007 20 1 D Record Description Ocius Manual V 3 11 November 2007 Field Name Type Description 1 Record Type 1A D Indicates a transaction record Mandatory 2 Account Number 3AN Defines merchant parameter set to use Mandatory 3 Transaction Type 2N 01 Purchase Mandatory O2 Refund Modifier Hex bit map 0002 Offline Capture Mandatory 0008 Cardholder Not Present CNP 0010 Authorise only no funds transfer pre auth 0020 Continuous Authority 0080 Allow Zero Value pre auth only 0200 Electronic Commerce 0400 CPC card without L or records Visa only Forces acceptance of a CPC transaction without invoice information 0800 Allow Electron CNP for Tele Betting Spread Betting 5 Track Reserved leave empty 6 PAN Track2 13 19N Card Number Mandatory 7 Cardholder 0 3 or 4AN Requires CV2 enabled otherwise ignored Verification Value Conditional Amex Cards CV2 4 digits printed on the front of the card at he end of the card number All Other Cards 3 or 4 digits printed on the signature strip on the reverse of the card at the end of he card number CV2 configuration can make this field mandatory Note CV2 validation is not performed on Switch or Solo cards 8 Expiry MMYY 4N Card expiry month and year as shown on Mandatory the front of the card in the format MMYY 9 Issue Number 0 1 or 2N
79. he location of the file is dictated by a start up parameter detailed later in Tex File this guide The file can then be picked up by the POS application formatted if required and printed to the chosen device This may include the addition of graphics or other information The POS must Page 32 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 not alter the data supplied within the file LPT Ocius For PC will output the voucher information to the printer connected directly to the LPT port This will list all printers installed within Windows Select the device to Windows Printer use and Ocius For PC will simply output the voucher to that device COM Port Printer Ocius For PC will output the voucher information to the printer 9 i connected directly to the COM port chosen from the available list Print Test Page Print a test page to check the printer is correctly configured Outputs the voucher information or reporting information to an XML file This will be outputted to the same location as the Text File printout XML File would either the default if not configured C Program Files Commidea Ocius for PC or the TIPATH parameter defined in the Ocius ini file Please be aware that when printing receipts via the Text File option the following APACS 70 guidelines must be adhered to 12 7 Legibility of Print The minimum height of any alpha numeric characters
80. hen using Ocius the terminal would deal with a Voice Referral itself displaying the details to call and allowing the entry of an authorisation code if one as obtained D records will simply decline all Voice Referral transactions outputting the standard response code 7 At least one POS route must be configured with the correct file naming conventions in order for ILink to pick up the input file The route itself which terminal to send the transaction to will be ignored If using Ocius for PC D records can be sent directly to the terminal and then processed silently with Ocius for PC remaining in the taskbar If the following parameters are included in the Ocius ini file e AL auto login so that the Start Communications does not need to be triggered before the login record can be sent e NOUPDATES do not prompt for updates when logging in e STARTMINIMISED when combined with the two above options Ocius for PC will load into the taskbar When a Login Record is sent which successfully logs Ocius for PC in it will do so silently and await further instruction At this stage cardholder not present D records can be used to process transactions silently If Track2 information needs to be passed CardData txt files can be presented to supply the necessary information to process the swiped transaction rather than supplying the information within the D Record See below section on Card Data The following table de
81. idea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Field Name Type Description 1 Msg Type 1A R Indicates a response record 2 Result 2A 0 Successful 7 Failed nn Error 3 Transaction Identifier 4A Authorisation code from mobile phone host 4 ETU Account ID N Merchant ETU Account ID ref ETUAccounts txt 5 ETU Type 1A 1 E Top Up 2 E Voucher 6 Transaction Type 2A 04 Sale 06 Refund 07 Void 7 Product ID N Product from ETUEVoucherllN txt or ETUECardllN txt 8 ETU Operator ID N Ref ETUOperators txt 9 Transaction Amount 5A Monetary value of Top Up e g 10 00 10 Card Number Product Max 40 Card number from Top Up card or Product Code from Code ETUEVoucherllN txt 11 Transaction Date Time A Transaction date and time In the format dd mm yyyy hh mm ss 12 Response Message A Describes transaction outcome Commidea Ocius ICP Page 95 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 23 AVS Result Processing When processing transactions on a terminal with AVS checking there are different results produced dependent upon which checks have been matched Here is a table to describe the results more accurately CV2 Result Post Code House Number Result OVERALL AVS CV2 RESULT Result DISPLAYED ON TERMINAL Match Match Match Data Matched Match Match No Match
82. in field 2 Commidea Ocius ICP Page 73 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 19 6 Output Record Field Name Type Description Result 5N Transaction result 0 Completed 7 Declined nn Negative values are used to define error conditions Refer to appendix A for a full list of error codes and error messages 2 Terminate Loop 1N Reserved Ignore 3 Transaction Value 0 15N Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places 4 Cashback Value 0 15N As above 8 Gratuity Value 0 15N As above 6 PAN 0 193 A copy of the PAN field from the in file if card details are keyed or the PAN derived from Track2 ICC Card Expiry Month and Year 8 ssue Number 0 2N Card Issue Number 1 or 2 digits Empty when the card scheme does not providing an issue number 9 Start MMYY AN Card start month and year 0 Transaction Date 14N CCYYMMDDHHMMSS ime Merchant Number 0 16N The Merchant Number for the given card scheme and account 2 Terminal ID 8N Terminal ID used for this transaction 9 Scheme Name 20 Card scheme name up to 20 characters 4 Floor Limit or 7AN Floor limit for the given card scheme account 5 EFT Sequence O or 4N Four digits in the range 0001 9999 Number 6 Authorisation
83. inRequiredForLogout Reserved for future use PinRequiredForExit Reserved for future use Path of where the merchant receipt will be written to MerchantReceiptPath By default this is CV e Filename of the merchant receipt file MerchantReceiptFilename Defaulted to Receipt tx Path of where the customer receipt will be written to CustomerReceiptPath By default this is M Filename of the customer receipt file CustomerReceiptFilename Defaulted to Receipt2 t Path of where the reports will be written to By default this is C V Filename of the report file ReportFilename Defaulted to Report txt IPC Hi Timeout period in seconds before an IP connection will wait bti By default set to 5 True False boolean value for choosing to have a CRLF inserted after UselntegrationCRLF each response If set to True this is included however by default it s disabled PEDIdleScreenMsg Text field for setting the text displayed on the PED when it is idle also configurable within WebCom or via a Config Update Surcharge Surcharge percentage field configurable to two decimal places This is the percentage of the total transaction value to be surcharged on each transaction TrainingLogin The User ID used to pu Training Mode below Ocius for PC into Training Mode See UseTempFiles True False setting to define if files are written to a temporary file first E g when producing
84. inters This may significantly speed up the voucher printing process but does remove all formatting fonts bold size etc as the data is passed as standard ASCII text It is possible that auto cutters on receipt printers may not work in this mode SKIPSTARTCONMFAIL Skips the connection failed message when Ocius for PC is launched if no internet connection is available for the updates to be performed The result is that Ocius for PC logs into the Main Menu This is primarily for use in conjunction with NOUPDATES STARTMINIMISED and where automatic updates are disabled In this situation when a Login Command is sent Ocius for PC will login minimised to the taskbar STARTMINIMISED Ocius for PC will start minimised to the taskbar when this parameter is used TIPATH lt path gt Sets the path used for sending transactions directly to Ocius for PC using Text Files avoiding the use of I Link Page 42 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 13 Configuring I Link I Link has been upgraded to support being installed and run as a service as well as the option of being used as an application This was covered previously within Section 12 1 The configuration of I Link V3 is a simple process and exactly the same for the service or standalone version In the installation folder default C Program Files CommideaNLink a file named Settings c
85. ion Result 5N Transaction result 0 Completed 7 Declined nn Negative values are used to define error conditions Refer to appendix A for a full list of error codes and error messages 2 Terminate Loop N Reserved lgnore 3 Transaction Value 0 15N Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places 4 Cashback Value 0 15N As above 5 Gratuity Value 0 15N As above 6 PAN 0 193 A copy of the PAN field from the in file if card details are keyed or the PAN derived from Track2 ICC 7 Expiry Date MMYY Card Expiry Month and Year 8 Issue Number 0 23 Card Issue Number 1 or 2 digits Empty when the card scheme does not providing an issue number 9 Start MMYY Card start month and year 0 Transaction Date 14N CCYYMMDDHHMMSS Time Merchant Number 0 16N The Merchant Number for the given card scheme and account 2 Terminal ID 8N Terminal ID used for this transaction 3 Scheme Name 20A Card scheme name up to 20 characters 4 Floor Limit or 7AN Floor limit for the given card scheme account 5 EFT Sequence O or 4N Four digits in the range 0001 9999 Number 6 Authorisation Code 0 9AN Blank if the transaction is declined Also blank if the transaction is below the floor limit 7 Referral Telephone Reserved ignore Number 8 Authorisation 0 As returned by communications process Message Error 128AN N
86. ion Description Ask the user to Check for Updates before logging Prompt User on to the terminal Always Check Always check for updates automatically upon log on Commidea Ocius ICP Page 23 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 11 1 Txn Settings Title Options Chip amp Pin Swipe Only 1 Config ICC Configure the device to accept Chip amp Configure the device to function as swipe Pin transactions and signature only Disabled Allowed 2 Keyed Disables the ability to key in card Allows the ability to key in card details from details unless through the fallback process Transactions the outset of a transaction bypassing chip amp pin and traditional signature transactions Disabled Configure the device not to allow a PIN bypass transaction Any attempt to bypass a pin by pressing Enter with a blank PIN at the Enter PIN prompt Allowed Configure the device to allow PIN Bypass Pressing Enter with a blank PIN at the Enter PIN prompt will result in a PIN Bypass transaction taking place The customer will 3 Pin Bypass will result in the transaction being be asked to sign and the transaction will cancelled complete as normal If the card will allow it N B Pin Bypass functionality will be extremely limited after PIN Day on February 14 2006 Disabled Allowed All Offline Transaction storing facilities Offline transaction processing is enable
87. ions of Ocius for PC the settings file structure is automatically updated during upgrade If there is any need for extra configuration e g if it is a test system then these changes need to be made directly in the settings file There are also additional configuration settings for receipt printing to make this more configurable The file is located by default at C Program FileeNCommideaVOcius for PC Program Settings ccf and will need to be opened using the Commidea Support Application The configuration options within the file are as follows Option Description and any setting limitations SettingsFileVersion Reserved do not use This variable stores the setting for if the transaction server is set to hosted or local TransactionServer 0 Hosted 1 Local This is the IP Address for the hosted server being communicated with MostedServeriP By default this is set to the live IP address of 195 217 234 183 The port on which the connection to the server IP is established HostedServerPort By default 29005 his is the SSL port on which the connection is established Defaulted to 29002 HostedServerSSLPort This variable stores the setting for the SSL option for connecting to the hosted server HostedServerSSLOption 0 Do not use SSL 1 Partially use SSL 2 Use full SSL encryption This is the IP Address for the local I Lin
88. k server being communicated LocalServerlP with By default this is set to the local loopback IP address of 127 0 0 1 LocalServerPort The port on which the connection to the server IP is established By default 29000 This is the SSL port on which the connection is established Pati Defaulted to 29002 This variable stores the setting for the SSL option for connecting to the local server LocalServerSSLOption 0 Do not use SSL 1 Partially use SSL 2 Use full SSL encryption This is the IP Address for the hosted test server being communicated HostedTestServerlP with By default this is set to the test IP address of 80 88 220 69 HostedTestServerPort The port on which the connection to the server IP is established Page 34 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 By default 29005 HostedTestServerSSLPort This is the SSL port on which the connection is established Defaulted to 29002 HostedTestServerSSLOption This variable stores the setting for the SSL option for connecting to the hosted test server 0 Do not use SSL 1 Partially use SSL 2 Use full SSL encryption DownloadServerlP Download server IP address By default this is set to the live download server IP address of 62 190 140 27 DownloadServerPort Port used to connect to the download server on
89. lder Verification Method CVR Cardholder Verification Result DDA Disability Discrimination Act 1995 DES Data Encryption Standard DRC Disabilities Rights Commission EFTPOS Electronic Funds Transfer At The Point of Sale EMV Europay MasterCard Visa EMVCo EMVCo LLC Owner of EMV specifications EPOS Electronic Point of Sale FC Finance Committee AC ssuer Action Code AD ndependent ATM Deployer ntegrated Circuit FD nterface Device IN nternational Issuer Number mplementation Workstream POS ntegrated Point of Sale ntegrated Programme Plan SC mplementation Steering Committee SO nternational Standards Organisation JTF Joint Trial Forum LCD Liquid Crystal Display LCOL Lower Consecutive Off Line Limit MAC Message Authentication Code MSP Merchant Service Provider OLA Online Authorisation OTT Open Technical Trial PAN Primary Account Number PED Pin Entry Device also referred to as PINpad PIN Personal Identification Number Page 110 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 PIX Proprietary Application Identifier Extension PMO Programme Management Organisation PMS PIN Management Services POI Point of Interaction PoS Point Of Sale PROG Programme PSC Programme Steering Committee PSO Programme Support Office PT Public Trial RFI Request for Information RID Registered Application Provider Identifier SCRW Smart Card Rea
90. ling ultra fast track Chip amp PIN integration Ideal for a whole host of environments Ocius For PC utilises Commidea s ICP hosted card payment processing system using IP for communications ICP is a flexible and reliable card processing system that offers retailers all the benefits of high speed state of the art processing without the costs and problems associated with running in house systems Both the Secura and the SC5000 Pin Pads from Verifone can be used with Ocius For PC and are reliable robust and user friendly terminals and meet all industry certification requirements With no upfront fees and a low monthly charge covering all software hardware and processing this truly is the most cost effective and complete solution on the market for Chip and PIN 8 5 ICP ICP Internet Card Processing is a flexible and reliable card processing system offering customers all the benefits of high speed state of the art processing without the costs and problems associated with running in house systems By utilising modern technology to process payments securely and using the knowledge and experience built up over decades the 24 7 365 days a year managed solution has proven to be the answer to many customers processing problems An innovative system it provides on line processing for all major card types via Commidea s servers rather than customer s own eliminating the need to install and operate the card payment processing systems
91. ly to the keyboard buffer of the POS and as such can swipe directly into Ocius for PC However some use different connection methods and drivers that are out of Commidea control In this scenario Ocius for PC can be configured to accept card data via a file CardData txt that is generated by the POS To use this functionality simply create a text file called CardData txt in the appropriate folder see start up parameters and Ocius ini The text file should contain nothing but the Track2 data from the card including start sentinel end sentinel and LRC In that same folder at the beginning of every transaction there will be a file named CardData out This will contain the message NEWCARD_REQ requesting a new card from the POS The POS should delete the file send in the CardData txt file and monitor the folder for a new CardData out that might contain a new message Possible messages are as follows Output Message Description NEWCARD REQ The transaction requires a new card This result will present itself should there be any problem with the first card supplied such as any invalid data expired card or attempting to process Cash Back on a card that does not support it Page 86 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Please prompt for a new card and try again or cancel the transaction Further information may be supplied if it is available
92. mat as a CLOSEBILL CLOSEBILL record 2 PTID 8N The PTID of the terminal requesting the function 3 User ID 4 8N The user ID currently in use by the terminal 4 POS Reference 16AN The POS reference keyed into the terminal by Mandatory the user most likely table number Following receipt of this message the POS can then lodge a new Bill within ILink complete with the information to print which can then be picked up on a terminal printed and processed without the user needing to return to the POS Commidea Ocius ICP Page 79 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 20 Direct Transaction Processing CNP Only In a mixed processing environment where Ocius is used for both Cardholder Present CP and Not Present transactions CNP it may be desirable to process those CNP transactions without having to involve an Ocius terminal This is especially useful for call centre type operations where large numbers of staff may be processing transactions over the phone and Ocius terminals may be in smaller numbers With the use of Direct Transaction Processing D Records CNP transactions can be sent to ILink and processed without the need for a terminal It is able to successfully process transactions of this type quickly and efficiently and produces the same output responses as a normal Ocius transaction The only limitation of this system is that Voice Referrals cannot be processed in the traditional manner W
93. ment system Commidea Ocius ICP Page 45 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 14 2 RS232 Connection to Ocius Suitable for use with 3750 Vx510 Vx610W Vx670W As above this requires no software to be installed on site Transactions can be initiated via a serial RS232 connection directly into the Ocius terminals This requires the use of a specifically wired DB9 gt RJ48 cable available from the terminal supplier in various lengths 14 3 IP Socket Connection to ILink Suitable for use with 3600W 3750 Vx510 Vx610W Vx670W Ocius For PC SC5000 or Secura Verifone Xplorer Transaction information can be sent to the ILink server via an IP Socket Interface Using lLink also adds support for additional Bill Lodging functionality for use in hospitality environments and an optional local reporting module Communicating with ILink using an IP Socket interface is best used when the transaction will be sent directly from the Point Of Sale If the POS system is using a more centralised server system the POS Routing features of ILink detailed later in this manual may not function correctly as it relies on transactions originating directly from each POS IP Address In those environments it may be best to communicate with ILink using the text file format Page 46 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 14 4 Text Files to I Link Suitable fo
94. n be replicated onto all other POS for the estate But some final configuration will be required on each POS in order to complete the process which is Commidea Ocius ICP Page 39 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 detailed further on in this manual Combining this with explanations of how to configure the Program Settings ccf file will allow building of a single configuration that can then be applied to each installation 12 15 TerminalGUID dat Each customer will be allocated a System ID on the Ocius ICP servers Within that System ID each merchant will be configured with an account login details Commidea can provide a file named TerminalGUID dat which when placed in the Ocius For PC folder will be read and used by the application to connect to the correct system This removes the possibility of typos and speeds up the setup process when doing multiple POS installations As the TerminalGUID dat file contains the details for that particular customer including large customers with multiple sites this can be installed on the Master POS and replicated across all others 12 16 Terminal Login Each site within a system ID has its own account The account references the Merchant ID s and Terminal ID s used for transaction processing and settlement On any large estate the user logins will be configured according to the customer s requirements A store ID or branch code is often used 12 17 Tr
95. nd pressing F4 to enter the setup menu an additional option for the configuration of the Wireless networking protocols is available option 5 WEP Selecting this option will allow completion of the configuration as follows Option All Configurations Can be set to the Wireless Channel in use 1 12 or set to 1 to Channel support roaming SSID Service Set Identifier The SSID of the wireless network Case Sensitive 1 None 2 64 Bit 3 128 Bit No Wireless 64 Bit Wireless 128 Bit Wireless Encryption Encryption For Encryption Will Encryption Will testing purposes only require the entry of require the entry of must not be used up to 4 encryption up to 4 encryption in live environments keys keys Note Commidea strongly advise against the use of an un encrypted wireless network at all times especially when that network will be used to transmit credit card details from the terminals Should any card details be captured and used fraudulently due to the use of this system in this manner the responsibility will rest with the merchant involved This could result in the termination of their merchant agreement substantial tines and possibly legal action Commidea Ocius ICP Page 25 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 12 Installing and Configuring Ocius For PC The installation of Ocius For PC has been specifically designed to meet the requirement for an easy yet fl
96. ng solutions and is available as a wireless or wired system for use in a variety of environments 8 1 Ocius for Hospitality The Ocius solution is suitable for the hospitality sector utilising the mobile Verifone VX610 and Xplorer terminals Based around simple to use hand held terminals they utilise Wi Fi and Bluetooth respectively to enable a connection from the terminal to the authorisation systems This means there are no call charges and enables either terminal to be used in all hospitality environments with transactions completed in a matter of seconds Like the rest of the Ocius range the VX610 and Xplorer have been pre approved for Chip amp PIN transactions eliminating the need for customers to undertake costly and time consuming bank testing This makes the solution by far the safest and most versatile method of accepting debit and credit cards whilst effectively eliminating the threat of fraudulent transactions The system is EMV and PED certified supports IP end to end SSL security and 3DES encryption ensuring transactions are secure 8 2 Ocius for High Street Retail The Ocius solution is suitable for high street retail environments utilising the Verifone VX510 terminal a state of the art counter top terminal Like the rest of the Ocius range the Ocius VX510 solution has been pre approved for Chip amp PIN transactions eliminating the need for customers to undertake costly and Commidea Ocius ICP Page 11 O
97. nised dentification Number IIN payment has not been located in he IIN table The IIN is ypically the first 4 to 6 digits of the card number 5 Card scheme not The card has been Reject Transaction accepted identified but the card scheme is not accepted at the given site 6 Invalid card number lcd The LUHN check digit is Re enter card number or re incorrect the card has swipe card been mis keyed or mis swiped 7 Invalid card number The length of the PAN is Re enter card number or re length incorrect for the given card swipe card scheme 8 Invalid card number pcd The pen ultimate check Re enter card number or re digit is invalid swipe card 9 Expired card Prompt for alternate method of payment Card not yet valid Prompt for alternate method of payment Invalid card service code The Track2 service code is invalid Prompt for alternate method of payment File missing wrong format A required file is missing or has wrong format Contact Commidea File permanently locked A file required by the EFT library was still locked after EFT FIO TRIES attempts Contact Commidea Out of memory The library has failed to allocate sufficient heap Contact Commidea Account number does not exist The requested account number does not exist Check the account number configuration of the system ensuring it matches that Commidea Ocius ICP 2002 2007 Page 97 Of 1
98. nk Of Scotland BOS www bankofscotland co uk Barclaycard Business BMS www barclaycardbusiness co uk Certegy Transax www certegy com Diners Club International www dinersclub co uk GE Capital www ge com HSBC www ukbusiness hsbc com Japanese Credit Bureau JCB www jcbinternational com Lloyds TSB www lloydstsb com Streamline NatWest www streamline com Includes Yorkshire Bank Northern Bank National Irish Bank Ulster Bank amp Clydesdale Page 104 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 26 Contact Details Commidea Ltd 100 Eureka Park Ashford Kent TN25 4AZ Main Tel 08444 828200 Main Fax 08444 828210 Merchant Helpdesk 08444 828222 Merchant Helpdesk Fax 08444 828223 Email Sales Enquiries enquiries commidea com Merchant Helpdesk helpdesk commidea com Implementation Enquiries implementations commidea com Website www commidea com Commidea Management Contacts Stella Lang Manager Project Management stella lang commidea com Steven Wilson Merchant Helpdesk Manager steven wilson commidea com Stuart Dobson Implementation Manager stuart dobson commidea com Martin Sage Product Manager martin sage commidea com Paul Sherlock Direct Sales Manager paul sherlock commidea com Matthew Roots Marketing Manager matthew roots commidea com
99. nloading ey The terminal will begin to download the new account details This will include several key files which are used to decode the data on the ICC Card COMMIDEA Setup About Hide Log Off oo oo Ocius Shut Down Main Menu Following a successful download of each of the options the application will enter the Ocius main menu From here Ocius is ready for use and will Select Bil accept a transaction from the POS or manually through its own interface For further information on integrating the POS to Ocius For PC please see page 31 New Transaction Menu COMMIDEA Setup About Hide Log Off oo Page 38 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 This concludes the installation and configuration of Ocius For PC using the on screen options available 12 12 Changing PED type Please note that when changing the PED type from PCSC5K to PCSECURA it is essential that the Merchant Helpdesk is contacted first to supply advice on this procedure 12 13 Automated Installation Ocius For PC can be installed in a more automated fashion to allow for larger roll outs on multiple points of sale All of its features can be pre configured and then duplicated across an estate Firstly there are two ways in which to start this process This will depend on how the POS systems are built prior to roll out Many POS providers will c
100. nnel number e WinTI EFTChans within the registry has enough available channels set Socket mode only 27 System error module not System error Track2 check oaded module has not been oaded 28 General transaction error Re enter transaction 29 Transaction store Transaction store Check Live Store unavailable unavailable Check hard disk space 30 Unspecified error Unspecified error Check system log for indication of error 31 Unspecified error 2 Transaction cancelled Channel available for next transaction 32 Library not open EFT library is unavailable 33 Possible text for error The error message is made lt fieldname gt up of a combination of text Page 98 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Code General Description Additional Technical Recommended Action Description if required lt fieldno gt should be X 1 to 6 with the applicable o Y characters in length field name inserted as lt fieldname gt out of applicable range should be X to Y For example lt fieldname gt out of Net value out of tolerance olerance is X should be is 123 45 should be X 2 123 00 1 Line discount not available or Cendant cards Line count X doesn t match header gt CPC ines Y Separate post and packing only on Amex cards Where lt fieldname gt part number part description commodity code unit of measure quanti
101. nt set against a bill will generate an output file of the same name but with a out extension The host system should collect this file and delete it to make way for the next one However should an output file not be collected following an initial part payment and a secondary payment is made against that bill a second output file will be generated with the extension out and so on to a maximum extension name of out10 Bill Lodging is achieved with the use of a B record the format of which is detailed below Commidea Ocius ICP Page 75 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 19 8 B Record Description Field Name Type Description 1 Record Type 1A Mandatory Indicates a Bill record 2 Account Number 3AN Mandatory Defines merchant parameter set to use Transaction Type 2N Mandatory Ol Purchase O2 Refund Modifier Hex bit map Mandatory 0000 No special handling 0004 Online 0008 Cardholder Not Present CNP 0200 Electronic Commerce 0400 CPC card without L or records Visa only Forces acceptance of a CPC transaction without invoice information Track Reserved leave empty PAN Track2 Reserved leave empty Cardholder Verification Value CV2 Reserved leave empty Expiry MMYY Reserved leave empty Issue Number Reserved leave empty 10 Start MMYY
102. ntion it requires These range from priority one calls such as system down to priority five calls such as a problem with a Pin Pad Whatever the query the Commidea team will continue to investigate and update the query on a regular basis until there is a solution If the first line support team cannot solve the query it is transferred to the second line support team who will investigate the call further and provide a solution as quickly as possible The second line support team have worked in a number of different areas within the company including development so fully understand the products and services provided The aim is to keep merchants informed of the progress of the query via email and telephone until it is resolved satisfactorily and the call closed on the management system To provide a first class service the Merchant Helpdesk department is open Monday Friday 8am 8pm Saturday 9am 8pm Sunday 10am 5pm A list of contact information is available at the end of this document Commidea Ocius ICP Page 9 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 7 Commidea s Products Commidea offers a number of card payment processing products and services including cardholder present not present on line processing bulk processing and membership payment and management Commidea products lead the way in versatility and are used for multiple sales applications including mail order telesales high
103. o Number Invoice Optional a maximum length of 50 characters Number However when forwarded to the acquirer hey are truncated as follows Non CPC cards up to 25 characters Visa CPC up to 12 characters Amex CPC up to 12 characters Cendant CPC up to 19 characters 24 Terminal IP Address XXX XXX XXX 300 P Address of the terminal where the bill is Optional be sent for printing left blank the print data will be sent to a erminal based upon the POS routing setup 25 Print Message AN The text that is to be printed as a bill Each ine can be up to 21 characters wide and must be separated by a carriage return 26 User ID 0 8N User ID which lodged the Bill In Conditional conjunction with the UsePEDUserlD option within ILink allows Bills to only be accessible by the User ID logged in 18 9 Output Record Field Name Type Description 1 Result 5N Transaction result 0 Completed 7 Declined nn Negative values are used to define error conditions Refer to appendix A for a full list of error codes and error messages 2 Terminate Loop N Reserved lgnore 3 Transaction Value 0 15N Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places 4 Cashback Value 0 15N As above 7 Gratuity Value 0 15N As above Page 66 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007
104. on but can be present in all input records This field must show the account code as lodged in the database This is a different code to that used in field 2 Page 62 Of 111 Commidea Ocius ICP 2002 2007 18 6 Output Record Ocius Manual V 3 11 November 2007 Field Name Type Description Result 5N Transaction result 0 Completed 7 Declined nn Negative values are used to define error conditions Refer to appendix A for a full list of error codes and error messages 2 Terminate Loop 1N Reserved Ignore 3 Transaction Value 0 15N Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places 4 Cashback Value 0 15N As above 6 Gratuity Value 0 15N As above 6 PAN 0 193 A copy of the PAN field from the in file if card details are keyed or the PAN derived from Track2 ICC Card Expiry Month and Year 8 ssue Number 0 2N Card Issue Number 1 or 2 digits Empty when the card scheme does not providing an issue number 9 Start MMYY AN Card start month and year 0 Transaction Date 14N CCYYMMDDHHMMSS ime Merchant Number 0 16N The Merchant Number for the given card scheme and account 2 Terminal ID 8N Terminal ID used for this transaction 9 Scheme Name 20 Card scheme name up to 20 characters 4
105. on for institutions delivering payments services to end customers It provides the forum to address co operative aspects of payments and their development It is also the main industry voice on issues such as plastic cards card fraud cheques electronic payments and cash Commidea have a representative on the APACS committee and as such are constantly in touch with the latest developments in UK payment processing www apacs org uk 44 0 207 711 6200 Chip amp Pin The UK Chip amp Pin website provides information for consumers businesses and the media alike It is the staging ground for the Chip amp Pin campaign in the UK to raise awareness of the changes and provide more detailed information to those who need it This site is managed and maintained by APACS www chipandpin co uk Commidea Ocius ICP Page 103 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 UK Acquirers An Acquiring bank is a financial institution that is able to provide merchant processing services to businesses enabling them to accept credit card payments Below is a list of the Acquirers with which Commidea works and their contact details Name Website Alliance amp Leicester EuroConnex www alliance leicestercommercialbank co uk Allied Irish Bank www aib ie American Express AMEX www americanexpress co uk Arval PHH www arvalphh co uk Bank Of Ireland www bank of ireland co uk Ba
106. onfigure one POS installing all the appropriate software and making the required configuration before copying or ghosting the hard disc to the other points of sale Others may be looking to roll out the Ocius For PC application into an existing estate of POS and therefore not have that option 12 14 New Build If building a POS for a new roll out it is recommended that the installation and configuration process is completed as shown above on the master POS but to stop before logging in and registering the application Each copy of Ocius For PC must be allocated a unique PTID Permanent Terminal ID by the Ocius ICP servers This process is performed when a new Ocius For PC installation is completed and logged into the system for the first time Should this process be completed on the master POS and then replicated from that system onto every other POS all copies of Ocius For PC would have the same PTID This would cause major problems during transaction processing as they could potentially receive transaction results from the wrong POS or simply not work it is not possible for more than one transaction to be processed at any one time on a PTID Furthermore on estates that span multiple branches sites and therefore have multiple merchant ID s each copy of Ocius For PC must be configured to communicate with the correct account Therefore a simple installation and configuration can be completed on the master POS which can the
107. ord 2 PTID 8N The PTID of the terminal requesting the function 3 User ID 4 8N The user ID currently in use by the terminal 4 POS Reference 16AN The POS reference keyed into the terminal by Mandatory the user most likely table number Following receipt of this message the POS can then lodge a new Bill within ILink complete with the information to print which can then be picked up on a terminal printed and processed without the user needing to return to the POS Page 68 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 19 Integrating to ILink using the Text Interface 19 1 ILink POS Routing The ILink server needs to be configured to send any transactions it receives from a particular POS to the associated terminal This is configured using the Commidea Support Application and the file PosRouting ccf which can be found in the ILink folder default C Program Files Commidea ILink When opening the file a basic table is presented to fill in with the POS routing information Commidea Support Application C Program Files Commidea ILink POSRouting ccl nl x w File Open FTP Commands Window 81 x PEDIP POSNAME 127 0 0 4 POS1 pkPoslD The Pos Routing ID This is an auto counter field and mustn t be edited POS IP When using the Text Interface enter the filename that will be used from this POS This must be 8 characters long and not include
108. ore message is not consistent reserved for future use with the data stored for the ransaction to be reversed 53 Transaction already void Attempt to perform a post ransaction reversal has ailed because the ransaction has already been voided reversed 54 Card on hot list The card number is on the Prompt for alternate method of ocally stored host list received from the acquirer and or entered by the customer The card must be rejected payment Page 100 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Code General Description Additional Technical Recommended Action Description if required 55 Attempt to confirm a The format of the declined transaction confirmation message is invalid confirming a declining transaction The confirmation message should contain a command value of 2 reverse reject and not a value of 1 confirm 56 EFT ERR BAD CV2 CV2 is invalid Check CV2 and re enter 57 EFT ERR BAD AVS AVS is invalid Check AVS and re enter 58 60 Invalid missing bank The bank account supplied Check the bank number being account number within the T Record is passed and re enter as incorrect necessary 75 No ETU accounts Attempt to process ETU Contact Commidea transaction without ETU accounts being present on terminal 76 Card is online only Attempt to process an Check network or use another online only c
109. ormally direct from acquirer For a full list Message description of Error Messages please see Appendix A Page 56 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 17 Direct Integration Using an RS232 Serial interface With the exception of creating a socket connection this works in the exact same way as the IP socket integration method above All of the available commands and record formats are identical except the transmission is over a serial connection rather than a network connection This also requires the use of a specifically wired RS232 data cable These are manufactured by Verifone and are available from the terminal provider Alternatively contact Commidea for a copy of the wiring diagram to manufacture your own Commidea Ocius ICP Page 57 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 18 Integrating to Link using the IP Socket Interface 18 1 ILink POS Routing The ILink server needs to be configured to send any transactions it receives from a particular POS to the associated terminal This is configured using the Commidea Support Application and the file PosRouting ccf which can be found in the ILink folder default C Program File NCommideaNLinkV When opening the file a basic table is presented to fill in with the POS routing information Commidea Support Application C Program Files Commidea ILink POSRouting ccty
110. pdateApplyTime The time at which I Link will apply any updates Page 44 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 14 Integration To Ocius Whilst the Ocius solution terminals and Ocius For PC can be used in a standalone manner it is often more desirable to have an integrated system There are a number of methods of integration available All examples use comma delimited record formats These must not include any spaces quotation marks or non standard characters 14 1 IP Socket Connection to Ocius Suitable for use with Verifone 3600W Verifone 3750 Verifone Vx510 Verifone Vx6 10W Verifone Vx670W Ocius For PC Verifone SC5000 or Secura Verifone Xplorer Commidea Hosted Solution ICP By communicating directly with an Ocius terminal it is possible to install an integrated Chip amp Pin solution without the need to install any software Alternatively with Ocius For PC a simple application can be installed onto each point of sale to emulate an Ocius terminal with the use of an external PinPad Transactions can be initiated by making an IP Socket connection directly to the terminal The terminal will then using 128Bit SSL encryption communicate directly with the payment servers over the internet A number of reporting options are then available each terminal supports standard X and Z reporting or it is possible to use the WebCom browser based reporting and manage
111. quence O or 4N Four digits in the range 0001 9999 Number 5 Authorisation Code 0 9AN Blank if the transaction is declined Also blank if the transaction is below the floor limit 6 Referral Telephone Reserved ignore Number 7 Transaction Error 0 As returned by communications process Message 128AN Normally direct from acquirer For a full list description of error messages please see Ocius Error Codes Page 84 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 21 Ocius for PC Additional Integration Options Ocius for PC includes additional functionality that cannot currently be replicated on the terminal solution These functions are detailed below and can be used in either Socket or Text integration modes When using Ocius for PC rather than a traditional terminal solution it is best to integrate directly with the Ocius for PC application from the POS This can be achieved using either IP Socket or Text File integration in the same way and using the same record formats as described above Note Whilst it is possible to communicate with Ocius for PC via I Link the additional functionality is not supported in this configuration Here is a table to list all the accessible functions that can be included within the integration Integrated Function Description On receipt of this integrated function Ocius for PC will submit all offline transactions and respond with
112. r use with 3600W 3750 Vx510 Vx610W Vx670W Ocius For PC SC5000 or Secura Verifone Xplorer Transactions can be initiated by passing comma delimited text files containing the appropriate T record into the configurable ILink shared directory Using lLink also adds support for additional Bill Lodging functionality for use in hospitality environments and an optional local reporting module Commidea Ocius ICP Page 47 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 15 Transaction Types There are three transaction types available for use with Ocius 15 1 Transaction Processing By making a connection to the Link server or the terminal directly a transaction can be passed to the Ocius terminal On receiving the initiation the Ocius terminal begins the card processing cycle Once the transaction has been completed ILink will send an output record detailing the result of the transaction All output records are terminated by a CR LF pair 15 2 Bill Lodging Only Available when communicating with ILink In retail each POS will normally be allocated an Ocius Terminal using the POS Routing function In situations when Ocius Terminals are shared by a number of POS bill lodging may provide a more convenient interface The same may apply in a hospitality environment where wireless terminals may be shared amongst the Points of Sale Bill lodging allows a transaction to be passed to the Ocius system in the s
113. ransaction 0080 Allow Zero Value Pre Auth 0100 Unattended Device 0200 Electronic Commerce 0400 Card without or L records Visa Only Forces acceptance of a CPC card without invoice information Not required if full CPC transactions are not supported 0800 Allow electron CNP for Tele Betting Spread Betting 5 Track Reserved leave empty 6 PAN Track2 Reserved leave empty 7 Cardholder Reserved leave empty Verification Value CV2 8 Expiry MMYY Reserved leave empty 9 Issue Number Reserved leave empty 10 Start MMYY Reserved leave empty 11 Transaction Value 1 11N Total value of the transaction including tax Mandatory applies to Back Purchase Refund Cheque Guarantee Cash Advance and Purchase with Cash n the case of Purchase with Cash Back ransactions this field should only contain he values of the goods or services provided Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values should always be positive Values will be truncated to the correct number of decimal places required for the transaction Page 72 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Field Name Type Description currency For example 1 23 1 one Japanese Yen 0 decimal places Refer to notes on monetary values 12 Ca
114. ransaction has now been completed The socket can be disconnected if desired or remain open waiting for another transaction Closing the socket connection before receiving the output record will result in the transaction being cancelled and any communication ongoing with the acquirer will be reversed Should the output message include a negative response code e g an error message the host system must respond with a CANCELBILL command to acknowledge the error and close the transaction Failing to do so will result in ILink assuming that the transaction is still in progress so any subsequent transactions from the same POS IP Address will not be processed but queued indefinitely A CANCELBILL message is a simple text string sent down the same open socket as the transaction in progress but contains the text CANCELBILL Link will respond with another output string containing a 99 Bill Cancelled response code 18 3 T Record The T Record defines the data structure used for communication between EPOS applications and ILink system Transactions are initiated by sending a T record via the socket interface to the ILink server Some fields contain a Hex bit map This is a collection of values which can be summed to independently enable various features These must use hexadecimal addition e g 0004 0008 000 The types of field within a T record are detailed as follows Alpha ZA Numeric ZN Alphanumeric ZAN
115. rchant will be provided with a GUID Globally Unique Identifier which when keyed in will enable this copy of Ocius to register itself with the Ocius servers Use the A key to change the digits into alpha characters Commidea Ocius ICP 2002 2007 Ocius Shut Bown Pinpad Connection Pinpad Not Connected Retry Continue COMMIDEA Setup About Hide Log Of oo oo Ocius Shut Down Enter Login ID COMMIDEA Setup About Hide Log Off Ocius Shut Down Enter GUID lt ozs amo n ES Continue COMMIDEA Hide Log Off oo oo Page 37 Of 111 Ocius Manual V 3 11 November 2007 Ocius Shut bom A Enter GUID Confirm PED Config Ocius for PC will then download the latest PED PEDType pcsECURA software which it will do each time any kind of update ComPort com is performed on the application or whenever changes a D are made to the PED Config in future The PED Ee Omm configuration then needs to be confirmed Simply stop pits 2 choose the PED type from the drop down box all the other options are automatically configured only the COM Port will need to be amended E N T COMMIDEA Setup About Hide Log Off CS Ge Ocius Shut Down Dow
116. re PIN 5 Display Contig See below description of the sub menus within Display Config 6 Printer See below description of sub menus within Printer The Managers PIN is a security feature included to aid large estates with central systems in ensuring that cross store staff cannot process transactions through the wrong merchant account This would be possible if they were to login to a terminal at store B with the details that were used the day before at store A As the details are Commidea Ocius ICP 2002 2007 Page 31 Of 111 Ocius Manual V 3 11 November 2007 technically correct the terminal would accept them and update its settings to process the transactions through Store A s account With the introduction of the managers PIN this is no longer possible unless specifically required On logging in the terminal checks the details against those that were last used If they do not match further confirmation of this action is required by keying in the managers PIN By default this PIN is set to 5555 but this can be changed on the terminal at this point in the configuration 12 5 Display Contig Settings Title Options Full Terminal Screen Only T Foro This displays the full PDA screen with The screen only option removes the PDA all the additional buttons available as skin and only displays the text per the screen shots in this manual Normal Minimised 2 Intera
117. rvices by debiting the holder s account usually also combined with other facilities such as ATM and cheque guarantee functions E Electronic Card A stored value payment card that holds value which can be exchanged for goods and services It is an alternative to cash The card can be disposable or re loadable but in each case the card s stored value is reduced as payments are made Electronic purses do not form part of the Chip and PIN Programme EMV The internationally agreed standards for chip payment cards originally agreed by MasterCard Europe and Visa EMV standards are maintained by EMVCo an organisation owned and managed by MasterCard and Visa EPOS A general term applied to different types of computer used to support the sales process rom intelligent cash registers through to sophisticated computer networks F Fallback A transaction that is verified by a method other than the optimum available on both the card and the device In a maturing chip and PIN environment fallback to signature ey entry or paper will be actively discouraged and will eventually disappear altogether H Hot Card File A computerised list of reported lost and stolen cards available to merchants to assist in he identification and prevention of fraudulent transactions Hybrid Card A card that has both magnetic stripe and a chip Commidea Ocius ICP 2002 2007 Page 107 Of 111 Ocius Manual V 3 11 Novem
118. saction Date amp Reserved leave empty Time 23 Merchant Reference 0 50AN Reference numbers can be supplied up to Number Invoice Optional a maximum length of 50 characters Number However when forwarded to the acquirer hey are truncated as follows Non CPC cards up to 25 characters Visa CPC up to 12 characters Amex CPC up to 12 characters Cendant CPC up to 19 characters 24 Terminal IP Address XXX XXX XXX XXX Only required when sending a Bill to be Conditional printed with this Bill record Otherwise leave blank 25 Print Message AN The text that is to be printed as a bill Each line can be up to 21 characters wide and must be separated by a carriage return 26 User ID 0 8N User ID which lodged the Bill In Conditional conjunction with the UsePEDUserlD option within ILink allows Bills to only be accessible by the User ID logged in 19 9 Output Record Field Name Type Description Result 5N Transaction result 0 Completed 7 Declined nn Negative values are used to define error conditions Refer to appendix A for a full list of error codes and error messages 2 Terminate Loop 1N Reserved Ignore 3 Transaction Value 0 15N Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places 4 Cashback Value 0 15N As above 9 Gratuity Value 0 15N As above Commidea Ocius ICP Page 77 Of 111 2002 2007 Ocius
119. seconds for how long to wait before the authorisation times out Auto Updates Ocius provides the option to automatically check for updates when the user logs on each time or to prompt for update polling This can be useful for ensuring the terminal is always up to date or in an environment where there is not always an established internet connection it may not be feasible to check for updates every time the terminal is logged on There are two options Option Description Always check for updates automatically upon log on Enabled 2 Disabled Ask the user to Check for Updates before logging on to the terminal Page 30 Of 111 Commidea Ocius ICP 2002 2007 Ociu 12 3 Transaction Settings s Manual V 3 11 November 2007 Title Options Chip amp Pin Swipe Only 1 Config ICC Configure the device to accept Chip amp Configure the device to function as swipe Pin transactions and signature only Disabled Allowed 2 Keyed Tan Disables the ability to key in card Allows the ability to key in card details from details unless through the fallback the outset of a transaction bypassing chip process amp pin and traditional signature transactions Disabled Allowed Configure the device not to allow a Configure the device to allow PIN Bypass PIN bypass transaction Any attempt to Pressing Enter with a blank PIN at the Enter bypass a pin by pressing Enter with a PIN prompt will result in a PIN
120. sh Back Value O 11N Total Cash Back Value for Purchase with Conditional Cash Back transactions PWCB Values will be truncated without rounding o the number of decimal places required or the given currency The value should always be positive If left blank the erminal will prompt for cashback If populated with a value or a zero value he terminal will accept that and not prompt Refer to notes on monetary values 3 Bank Account Reserved leave empty Number 4 Sort Code Reserved leave empty 5 Cheque Number Reserved leave empty 6 Cheque Type Reserved leave empty 7 Cardholder Name Reserved leave empty 8 Cardholder Billing Reserved leave empty Address 9 EFT Sequence Reserved leave empty Number 20 Authorisation Source Reserved leave empty 21 Authorisation Code Reserved leave empty 22 Transaction Date amp Reserved leave empty Time 23 Merchant Reference 0 50AN Reference numbers can be supplied up to Number Invoice Optional a maximum length of 50 characters Number However when forwarded to the acquirer hey are truncated as follows Non CPC cards up to 25 characters Visa CPC up to 12 characters Amex CPC up to 12 characters Cendant CPC up to 19 characters 24 Account ID 1 8AN Only required when integrating directly to Conditional the terminal via a socket or RS232 connection but can be present in all input records This field must show the account code as lodged in the database This is a different code to that used
121. ssed Link sends an output message to the POS to update it s outstanding transaction amount The final output file also contains a flag which details the completion of the entire bill When integrating using the IP Sockets interface to Link it is important for the host system to keep the socket connection open until it receives the result record closing the socket connection results in the transaction being cancelled Bill Lodging is achieved with the use of a B record the format of which is detailed below Page 64 Of 111 Commidea Ocius ICP 2002 2007 18 8 B Record Description Ocius Manual V 3 11 November 2007 Field Name Type Description 1 Record Type 1A B Indicates a Bill record Mandatory 2 Account Number 3AN Defines merchant parameter set to use Mandatory 3 Transaction Type 2N O1 Purchase Mandatory 02 Refund 4 Modifier Hex bit map 0000 No special handling Mandatory 0004 Online 0008 Cardholder Not Present CNP 0200 Electronic Commerce 0400 CPC card without L or records Visa only Forces acceptance of a CPC transaction without invoice information 5 Track Reserved leave empty 6 PAN Track2 Reserved leave empty 7 Cardholder Reserved leave empty Verification Value CV2 8 Expiry MMYY Reserved leave empty 9 Issue Number Reserved leave empty 10 Start MMYY Reserved leave empty 11 Transaction Value 1 1IN Total
122. still required to attend a short Ocius Reseller Training session with a qualified Commidea engineer 9 2 Minimum System Requirements For Standalone or Directly Integrated Terminal Installations e 45 Network Connection e Internet access via TCP Ports 29002 amp 29005 Page 16 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 For installations requiring the use of the ILink integration application and or Ocius For PC Intel Pentium 11 500Mhz AMD K ll 500Mhz CPU 128MB Available RAM May increase depending on requirements 250MB Hard Disc Space Microsoft Windows 2000 XP 2003 Vista Microsoft net Framework 1 1 SP2 or above 9 3 Windows 98 amp Windows NT Ocius For PC and the I Link server application are written using the latest Net development technologies This coupled with the fact that Microsoft no longer supports these operating systems has made it impossible for us to continue to recommend their use In some configurations it may be possible to continue to use these operating systems but it must be stressed that this should only be rolled out for use in a live environment following a satisfactory testing program with the chosen solution If an unsupported operating system is used consideration must be given to issues that may arise following any changes to the system that take place after the initial installation Please note Commidea will not take responsibility for
123. street retail and e commerce eliminating the need for companies running a variety of sales operations to operate a number of payment systems Ocius is Commidea s leading solution with over 25 000 terminals deployed since its launch in July 2004 The latest solution is Ocius For PC which is proving to be the most cost effective and easy to install solution on the market Instead of processing the transaction on the terminal it is processed on a Windows PC so only a PIN Pad is required Some of the key benefits includes fast transaction processing receipts printed by the point of sale utilises the Commidea ICP managed service solution and more For all sales enquiries please contact the sales team on 08444 828 200 or email enquiries commidea com Page 10 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 8 Ocius Ocius is a unique Chip amp PIN solution that requires no bank testing and can be implemented alongside retail or hospitality point of sale set up It has been nicknamed the lifeboat solution providing organisations with a simple highly efficient and functional method of installing Chip amp PIN technology The system has achieved generic approval from all major UK banks by moving the transaction away from the EPoS and onto a Chip amp PIN terminal Developed to EMV amp Il specifications Ocius can be used in conjunction with either of Commidea s card payment processi
124. systems installed with Windows 98 or Windows NT It should also be pointed out that once again as these operating systems are no longer supported by Microsoft that they are not kept up to date with the latest security patches and as such their use may be a breach of PCI DSS To discuss this in more detail please feel free to speak with an account manager or implementations consultant 9 4 Quick Reference Guides The following Quick Reference Guides are available for the Ocius solution Ocius Vx510 Ocius Vx610 Ocius Vx670 Ocius for PC Ocius Xplorer Commidea Ocius ICP Page 17 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 These can be used a terminal user guides and provide instructions for everyday use for operators To obtain a copy of these please contact a Commidea Account Manager or a member of the Implementations team For all contact information please see the end of this manual Page 18 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 10 PCI DSS Compliance The Payment Card Industry Data Security Standard is a relatively new but extremely important initiative driven by Card Schemes Industry Bodies and acquiring banks worldwide Its effect on merchants differs depending on a number of factors such as annual transaction volumes As a Payment Service Provider PSP Commidea have a responsibility to be fully accredited with all industry security protocols The
125. t prevalent form of counterfeit fraud whereby a genuine card s magnetic stripe details are electronically copied and put onto another card Stored Value Card See Pre Payment Card T Type Approval The terminal Type Approval process is in place to create a mechanism to test compliance with the EMV Specifications Type Approval provides an increased level of confidence that interoperability and consistent logical behaviour between compliant applications have been achieved Commidea Ocius ICP Page 109 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 28 Abbreviations AAC Application Authentication Cryptogram AID Application Identifier APACS Association for Payment Clearing Services ARPC Authorisation Response Cryptogram ATM Automated Teller Machine ATM Card Automated Teller Machine Card ARQC Authorised Request Cryptogram AVM Authorisation Verification Method AVR Authorisation Verification Result AVS Address Verification System BHA British Hospitality Association BCSB Banking Code Standards Board BII British Institute for Innkeeping BIN Bank Identity Number BRC British Retail Consortium CAD Card Acceptance Device CAM Card Authentication Method CAT Customer Activated Terminal CNP Card Not Present CTT Closed Technical Tria CVM Cardho
126. ted to swipe the card Manual Txn Cancel COMMIDEA Setup About Hide Logoff oo oco Shut Down Select Amount Once swiped the mobile phone network is detected and the available topup amounts are made available COMMIDEA Setup About Hide Log Of oo ceo Shut Down A Confirm Amount Operator T Mobile E Type E Card Txn Type Sale Amount 10 00 The summary screen is displayed and once confirmed using the Continue button the transaction will complete as above Continue Cancel COMMIDEA Setup About Hide Log Off oo oe Commidea Ocius ICP Page 93 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 22 3 Integrated E Topup Transactions Integrated E Topup Transactions are triggered by supplying an E Record via text file to the monitored directory via a direct socket connection to Ocius for PC Here is a description of the E Record to be used Field Name Type Description 1 Record Type 1 E Indicates an E Topup record 2 ETU Account ID 8N The ETU Account ID as allocated by Commidea 3 ETU Type 1A 1 E Topup 2 E Voucher 4 Transaction Type 2A 04 Sale 06 Refund 5 Transaction Amount 5A Value of the transaction e g 10 00 6 Capture Method 1A 0 Swiped Conditional 1 Manual 7 Card Number Product A If the capture method is swipe
127. the options can be listed by placing all the relevant options in the fourth field of the record For example To include all the menus and their sub menus for a user with a LoginID and PIN of 1234 L2 1234 1234 For more specific configurations it is possible to only enable the operator access to the logout option This would be achievable using the following record L2 1234 1234 4 By including a 4 none of the other options are accessible By leaving the fourth field blank this would specify that no options at all would be available Rendering the application completely controlled by records from the till To control the sub menus as well a must be included after the option selected and within the brackets list which sub options are utilisable An example here would be where Select Bill is required but only Print Bill to be available within the sub menu option 4 of the four sub options L2 1234 1234 3 4 4 As with the previous example for all sub options to be available then include after the option Not including anything will only allow the top menu to be accessed The Page 52 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 only exception to this rule is the New Transaction option which is controlled using the permissions setup on the account which are stipulated by the Accounts txt file 16 6 Terminal Logout command The terminal Logout command has now been updat
128. the process is efficiently managed from initial enquiry through to implementation and support Page 6 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 If further information is required on Commidea or the products and services available please call on 08444 828 200 or email enquiries commidea com 2 Commidea Partner Scheme The partner scheme forms a vital route to market for Commidea Good working relationships benefit all companies through shared knowledge and expertise The scheme allows Commidea to deliver complete end to end solutions with a variety of companies with specialist expertise Over 250 partnerships are in place with resellers including many leaders in their own markets All products have been developed to integrate simply with both partners systems and the end users systems The outstanding performance speed reliability and cost effectiveness of Commidea s products ensure that end users and partners find the Commidea solutions the best for their immediate requirements and for a future proof solution The scheme also provides a basis for us to provide support to all partners The support available ranges from training and pre sales through to technical assistance and test programmes For details of a local provider please contact Commidea on 08444 828 200 3 Order Processing The dedicated Administration team is responsible for ensuring all customer and reseller orders are
129. tion for reliability innovation and excellence continually pushing forward the boundaries of card payment technology Commidea operates from their purpose built office in Ashford and have two data processing centres in different parts of London A sales amp marketing team development implementations and internal systems departments all combine to provide total card processing solutions that are second to none The philosophy is to utilise the latest technology to provide state of the art solutions to a global market Commidea are market leaders in this space and have established over 50 market share in the Tier 2 and Tier 3 retail market Their customers include organisations both public and private from multi national high street retailers to independent retailers specialist distributors small leisure clubs award winning e commerce sites and the country s leading mail order companies They have the ability to provide solutions to meet the most demanding of retail environments including systems to provide multi channel operations such as Mail Order Telephone Order igh Street Retail E Commerce ospitality Unattended Kiosks all working from a single card payment system Utilising their extensive network of business partners throughout the UK they are able to deliver a complete EPOS system for virtually every environment Whether the system is installed by Commidea consultants or one of their resellers
130. tomer s account and after that there is a low cost fixed monthly fee which covers handset rental telecoms and processing fees Ocius VX610 is suitable for a wide range of applications These include trade shows and exhibitions payment of taxi fares and parking fines domestic services such as plumbing or electrical and hospitality 8 4 Ocius For PC Next Generation of Chip amp PIN A cost effective and simple to install and operate PC based pre approved Chip amp PIN solution that comprises only of software and a PIN pad Following the successful launch of Ocius and the phenomenal demand for it from all market sectors Commidea has enhanced the Ocius solution to create a Windows based PC solution Eliminating the need for a separate Chip amp PIN terminal Ocius For PC provides a simplistic yet highly flexible and versatile approach to Chip amp PIN integration Like the Page 12 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 entire Ocius suite of products the new solution requires no bank testing making it the quickest easiest and most cost effective route to Chip amp PIN acceptance Utilising software developed by Commidea which can be installed on any PC running Windows 2000 or higher the only hardware that is required is a PIN pad The Ocius For PC software which has all of the functionality of the existing Ocius solution can be executed in a single install enab
131. ty net value VAT amount gross value PAN PO number customer number customer name customer VAT no destination zip destination country code order date original invoice number cost centre invoice net amount invoice VAT amount post and packing VAT invoice gross or transaction total Invalid CPC data 34 Modifier field As the modifier is passed invalid missing within the T record the host software is likely to be the cause of this 35 nvalid card invalid Track 1 is invalid Re swipe card Track 1 36 nvalid card invalid Track 3 is invalid Re swipe card Track 3 37 nvalid missing expiry The expiry date is either Re enter expiry date or re date invalid or missing swipe card If key entered the format should be MMYY 38 nvalid missing issue The issue number is either Re enter issue number or re number invalid value or length or swipe card missing 39 nvalid missing start date The start date is either Re enter start date or re swipe invalid or missing If key entered the format should be MMYY card Commidea Ocius ICP 2002 2007 Page 99 Of 111 Ocius Manual V 3 11 November 2007 Code General Description Additional Technical Recommended Action Description if required 40 Purchase refund value The transaction value is Re enter transaction bad or missing either invalid or missing 41 Cash back value bad
132. upport Application For PC configuration files and to decrypt view and search through og files This application is password protected When I Link is to be installed on the machine the Installation options are presented on screen Here the option is given of a Standalone Installation or a Service Installation I Link V3 contains the option to be installed as a service meaning it can be started as a service with the operating system or as a standalone application If the Ocius installation option chosen is Standard then the I Link installation will complete as a standalone installation However if you select Custom Installation you are presented with the following screen to choose your I Link installation Page 26 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Setup Choore the setup type thet best suits your needs Which type of Unk rataliston would you ike Standalone Inetallabon Service instalation E Na If I Link is installed as a service this service is registered during installation It is then necessary to restart the machine before the service If this is not possible due to having installed on a server for example then manually start the service by following by navigating to Start Settings Control Panel Administrative Tools Services inservice Properties Local Computer Log On Recovery Depend
133. use Orange as an example all available E Vouchers for the operator chosen are then displayed The E Voucher is chosen and this produces a Select Amount screen which gives the available values of the E Voucher type Choose the value required Commidea Ocius ICP Page 91 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 A summary screen is then displayed on screen showing the Operator E Type Transaction Type and Amount for the transaction This is then confirmed by selecting Continue The transaction is processed and the result reported back to the user The receipt Re Print or Continue options are produced The voucher can be handed to the customer and the user is returned to the Main Menu Page 92 Of 111 Commidea Ocius ICP 2002 2007 Shutdown Confirm Amount Operator Orange E Type E Voucher Txn Type Sale Amount 5 00 Continue Cancel COMMIDEA Setup About Hide Log Off oo eG Ocius Shut Down A SUCCESSFUL Please Tear Customer Receipt Re Print Continue COMMIDEA Setup About Hide Leg Off oo Ocius Manual V 3 11 November 2007 Shut Down Swipe E Card 22 2 Swiped E Topup Transactions Please Swipe Card For Sale E Card Txn Swiped transactions are initialised exactly the same way by selecting 5 Other and then 2 E Topup from the menu screens The operator is then promp
134. value of the transaction including tax Mandatory applies to Purchase Refund Cheque Guarantee Cash Advance and Purchase with Cash Back n the case of Purchase with Cash Back ransactions this field should only contain he values of the goods or services provided Provision of the decimal point is recommended although optional For example 1 23 1 23 123 123 00 000001 2389 1 23 Values should always be positive Values will be truncated to the correct number of decimal places required for the transaction currency For example 1 23 1 one Japanese Yen 0 decimal places Refer to notes on monetary values 12 Cash Back Value Reserved Leave Empty Disabled for Bill Lodging The terminal will prompt for each payment 13 Bank Account Reserved leave empty Number 14 Sort Code Reserved leave empty Commidea Ocius ICP Page 65 Of 111 2002 2007 Ocius Manual V 3 11 November 2007 Field Name Type Description 15 Cheque Number Reserved leave empty 16 Cheque Type Reserved leave empty 17 Cardholder Name Reserved leave empty 18 Cardholder Billing Reserved leave empty Address 19 EFT Sequence Reserved leave empty Number 20 Authorisation Source Reserved leave empty 21 Authorisation Code Reserved leave empty 22 Transaction Date amp Reserved leave empty Time 23 Merchant Reference 0 50AN Reference numbers can be supplied up t
135. ve installation of the chosen package will also take place either on the same day or on a subsequent booking The site based engineers are also sometimes required to attend meetings with representatives of prospective customers in order to provide a technical insight to Commidea s range of products Page 8 Of 111 Commidea Ocius ICP 2002 2007 Ocius Manual V 3 11 November 2007 Once the customer has been setup and started processing live transactions the management of the case is passed to technical support that can provide assistance as and when required 6 The Merchant Helpdesk As well as providing a first class product and service there is also a Merchant Helpdesk department to provide advice and support should it be needed following the implementation of the Commidea solution The team of highly skilled technical consultants have product experience spanning decades so whatever the query Commidea does its best to solve it as quickly as possible Over 50 of calls are resolved on first point of contact due to the experience and knowledge contained within the team First line support will answer the call and log the query into the sophisticated Support Information Management System and provide a unique identification number This number will be used in all correspondence to ensure the enquiry can be found and updated as required Every support call is given a priority level to ensure that each call is given the atte
136. ved leave empty 18 Cardholder Billing Address 0 40AN Conditional This field is checked by the Address Verification System AVS Add On Module and is ignored if the AVS module is not enabled AVS configuration can make this field mandatory Format lt House number or name gt lt Post code gt Country code gt Do not include any commas in house names Truncate the house name to keep the field within length limitation Country code reserved for future use Currently ignored 19 EFT Sequence Number Reserved leave empty 20 Authorisation Source Reserved leave empty 21 Authorisation Code 0 9AN Conditional Should only be supplied for offline Transactions 22 Transaction Date amp Time Reserved leave emply 23 Merchant Reference 0 50AN Reference numbers can be supplied up to Page 82 Of 111 Commidea Ocius ICP 2002 2007 Field Name Type Ocius Manual V 3 11 November 2007 Description Number Invoice Number Optional a maximum length of 50 characters However when forwarded to the acquirer they are truncated as follows Non CPC cards up to 25 characters Visa CPC up to 12 characters Amex CPC up to 12 characters Cendant CPC up to 19 characters 24 Account ID 1 8AN Conditional Only required when integrating directly to the terminal via a socket or RS232 connection but can be present

Ocius Manual v3.11 - November 2007

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