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KX-TES824 Model KX-TEM824 User Manual

1. ccccccssseeeeneeeeeeeeeeeeeneeeeeeeeeenseneeeeeeeeees 107 1 9 1 Calling with the Incoming Call LOG c ccccttccticetn teeta neeee 107 2 Operator Manager Operation cccccccccccccceeceeeeeeeeeeeeeeeeeseeeeeeeeeeeeeeens 113 2 1 C ntr l POALUIC GS scsciscsscscsstnssnaasssesvecnccsatnanscnsisasdassenansetezssanetnnnadsensauneisiesesadeesdanccnenenaaees 114 2 1 1 Locking Other Extensions Remote Extension LOCK ccccccssssscceeeeesessstteeeeeeeeseees 114 2 1 2 Switching the Time Service Mode Time Service ccccccceseesseceeeeeeeesessstseeeeeeeeeees 115 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 117 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL Deere een ee ee eee ee ee eres 119 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area cccceeeeeseeseeeeeeeeeeeessneneseneess 120 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages cccceeeeeeeeeeeeee 121 2 1 7 Changing System Settings Using Programming Mode cc cccseeeeeeeeeteeeeeeeeeeeeeeeees 123 3 Customising Your Phone amp PBX cssssssseseeeeceeeseeeseeeeeesseeseeeeeeeeees 127 3 1 Customising Your Phone Personal ProgramMmMing ccccesesesseeeeeeeeeenseeeeeeeeeeeees 128 3 1 1 Customising Your Phon
2. co CO Used to access an outside CO line or outside CO line group when making or receiving a call The button s preprogrammed Outside CO Line Access method determines which line is selected Can also be customised as a feature button SP PHONE a SP PHONE Used to select handset or hands free operation AUTO DIAL a 29 2 STORE AUTO DIAL STORE Used for System Speed Dialling Saved Number Redial playing back personal common BV outgoing messages OGMs used by the Built in Voice Message BV feature and storing programme changes PAUSE a PAUSE Used to insert a dialling pause in a stored number REDIAL O REDIAL Used to redial the last number dialled MESSAGE a MESSAGE Used to leave a message waiting indication call back the party who left a message waiting indication or play back voice messages This button is provided with an LED Light Emitting Diode except for on KX T7700 series telephones With KX T7700 series telephones the Message Ringer Lamp is lit when a message waiting indication is left at your extension INTERCOM INTERCOM Used to make or receive intercom calls MONITOR MONITOR Used to select hands free dialling and monitor operation AUTO ANS MUTE AUTO ANS Auto Answer MUTE Used to answer an intercom call automatically in hands free mode or to mute the built in microphone during a conversation TRANSFER TR
3. Seize an outside CO line before dialling the outside phone number 42 User Manual 1 2 Making Calls o e WARNING DN There is a risk that fraudulent telephone calls will be made using the Outside to Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly e Ifyou dial 4 digits or more when dialling an extension number the call will be disconnected When you dial an invalid extension number of 3 digits or less the call is redirected to the preprogrammed intercept destinations or disconnected according to system programming e CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected e Ifthe DISA Automated Attendant AA service is used you can access the desired party simply by pressing a preprogrammed single digit number DISA AA number while or after hearing a DISA OGM or after a short beep AA menus can be up to 3 levels deep e Ifyou enter an invalid security code 3
4. DISA Pia OGM Dial 3 level 3 level DISA Dial0 DISA OGM 2 OGM 22 3 level 3 DISA OGM 3 gt Dial 1 3 level DISA OGM 24 Dial 2 1 1 1 Before Operating a Telephone Easy Operation Fixed Line SMS Terminal Support A Panasonic telephone that is equipped with a Navigator Key and a display helps you to access various features easily The Message Ringer lamp if equipped informs you of any calls or messages waiting This PBX can route incoming calls sent from a Short Message Service SMS centre to specific single line telephones SLTs that support SMS SMS centre Telephone Company v Message Ringer Lamp Navigator Key We recommend using SMS enabled Panasonic SLTs In this manual e Proprietary Telephone is abbreviated as PT 1 Single Line Telephone is abbreviated as SLT Proprietary Telephone with a Display is abbreviated as Display PT e The suffix of each model number is omitted e The following icons are used as hints and conditions throughout this manual PN H Hints J Conditions EE Important Notice Prior to connection of this product please verify that the intended operating environment is supported Satisfactory performance cannot be guaranteed for the following interoperability and compatibility with all devices and systems connected to this product proper operation and compatibility with services provided by telecommunications compani
5. Holding automatically disconnected e Ifa callis not retrieved within a specified time period you will hear a ring tone If you are having a conversation with another party at that time you will hear an alarm tone If an outside CO line call is not retrieved within 30 minutes of being put on hold it will be There are 2 types of Call Hold mode The difference between them is whether other people can retrieve the held call General Call Hold or not Exclusive Call Hold To hold General Call Hold PT SLT During a conversation HOLD CO qj D 1 4 I A Press HOLD or Recall hookswitch PR To hold Exclusive Call Hold During a conversation J D Tone HOLD 2 C Tone Press HOLD Press HOLD again 50 User Manual On hook If an SLT connected in parallel with a PT makes another call after going on hook the call on hold is transferred to the called party On hook 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT At the holding extension Call Hold Retrieve aes Press flashing CO or INTERCOM Or press Recall hookswitch If the handset has been replaced just go off hook SLT only excluding an SLT in parallel with a PT To retrieve an outside CO line call put on hold General Call Hold by another extension D gt D gt Gd gt Na One Off hook Press CO or enter 53 and then dial held line number To retrieve
6. ccccccccesssesseceeeeceeeeesseeeeeeeeeeessssennaeeeeeeseeeeees 86 1 7 2 Refusing Incoming Calls Do Not Disturb DND 0 ccccccceseeecceeeeeeeeeeeseeteeeeeeeseeeees 88 1 7 3 Receiving Call Waiting ci cpecectcesscceicwnads ceeds Hracagesanveronsecneiade canaatiiecceuiatnalaetda beri ianierraiatte 89 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 90 1 7 5 Turning on the Background Music BGM cccceesseceeeeseeeeeeeeeeeeeeeeaeeeeeeesaaeeenennenees 91 1 7 6 Protecting Your Line against Notification Tones Data Line Security ceeeee 92 1 7 7 Checking the Time Service Mode ccccceccceeeesecce cesses eeeeseeeeeeeeaaeeeeesaaeeeenseneeeeeeeaaeeees 93 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear cccccceeees 94 1 7 9 Monitoring a Room Room Monitor iscsi ce ch et eciasee Ra ewes 95 1 8 Using User supplied Equipment cccccccssseeeessseessessssnsnneneeseesensssneneeeeeseenseseneeeeoeeeeess 97 1 8 1 Ifa Doorphone Door Opener is COnnected cccccccccceeeessencceeeeeeeeseesnneeeeeeeeesssnseeeeeees 97 1 8 2 If a Host PBX is Connected irc acecccs oxic cecuctia nectsecenia Weracneltineesavaceeinie a miadnectielene mmetes 99 User Manual 9 10 1 8 3 Ifa Voice Processing System is COnNected cccecceeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeteeeeeeteneeeees 100 1 9 Using a Display Proprietary Telephone
7. 1 8 Using User supplied Equipment Operation Flowchart The operations in the shaded areas can be performed in hands free mode Hands free Mode Private Mode Call Waiting Tone Monitor Alert Tone On hook Stop f Monitor Stop the monitor Answer alert tone FLASH RECALL D LCS Cancel Press FLASH RECALL or LCS Cancel To hold the current call press the HOLD button 104 User Manual 1 8 Using User supplied Equipment o e The Live Call Screening LCS button light shows the feature status as follows Off LCS is off Flashing green rapidly An alert tone is ringing Private mode only 1 Flashing green slowly Monitoring 2 Red on LCS is on 1 The Direct Station Selection DSS button light flashes red at moderate speed while an alert tone is ringing 2 The DSS button light flashes red slowly while monitoring e The operator or manager can clear the LCS password at any extension ZS Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Live Call Screening LCS Mode Set Select the mode either monitoring the message through the speaker automatically or receiving an alert tone while the caller leaves a message e 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button or LCS Cancel button Recording a Conversation 2 way Record You can record a conversation into a mailbox while talking on the phone You can sele
8. gt gt 002 JOHN WHITE v Press Caller ID Indication Press Caller ID Indication 002 0011223344 Personal Common Personal Common or the Up or Down Navigator Key until the caller information 002 May15 10 23A is displayed Press or Caller ID Selection Personal Common to see D other information on a PT with Caller ID Indication li displ Personal Common a one line display Off hook Press Caller ID Indication Personal Common A PT user may press a CO button or dial an outside CO line access number first to seize a specified outside CO line To erase caller information Display PT While viewing caller information TRANSFER D O ie C Tone Press TRANSFER o e Only 12 digits or characters of a caller s number or name can be displayed even though up to 16 digits or characters of information can be received To scroll the display press J the FWD DND Call Forwarding Do Not Disturb button to the idle status display automatically if no operation is performed for 20 seconds To modify the logged telephone number press the HOLD button to erase digits and then use 0 to 9 X and PAUSE to add numbers in front of the first digit T e To return to the idle status display go off hook and then on hook The display also returns EE gt 108 User Manual 1 9 Using a Display Proprietary Telephone To view caller information and play back an associated voice message in a voice message
9. 1 6 2 Answering Denying a Paging Announcement You can answer a paging announcement from any extension You can also set your proprietary telephone PT to not receive paging announcements To answer PT SLT N EDEB RA es Off hook Enter 43 Talk To refuse accept paging announcements Paging Deny C1 Refuse gt D gt Daw gt Co Accept Off hook Enter 734 Enter 1 to refuse Enter On hook or 0 to accept o e Enter 43 when Plan 2 or Plan 3 is selected as the numbering plan through system ex programming Vi e When an outside CO line call is paged and transferred you can answer the call by pressing the corresponding CO button whose indicator is flashing slowly e The following are extensions that cannot receive paging announcements a PT that is ringing or busy a PT in Paging Deny mode a PT in Do Not Disturb DND mode User Manual 85 1 7 Setting the Telephone According to Your Needs 1 7 Setting the Telephone According to Your Needs 1 7 1 Setting the Alarm Timed Reminder You can set your telephone to ring at a set time to remind you of a meeting appointment or as a wake up call The alarm can occur either one time or daily every day until cancelled at a preset time When you go off hook to answer you hear a special dial tone dial tone 3 To set PT SLT Co AM C1 One time S gt Hm o gt C14 pm C2_ daily Off hook Enter 76 Enter hour
10. 109 1 9 Using a Display Proprietary Telephone To erase all caller information in the personal area X oma gt Off hook Enter 70 Enter On hook a e Caller information with associated voice messages is not erased by this operation e To erase all caller information in the common area refer to 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL EE To disregard the newest call overwrite the oldest call in the personal area call log Co Disregard SS gt gt E Overwrite Off hook Enter 737 Enter 0 to disregard Enter On hook or 1 to overwrite To set cancel logging of caller information when answering a call PT SLT Co Cancel gt rennet gt GD 2 C Tone 2 Common area Off hook Enter 738 Enter required number Enter On hook An SLT user can enter 0 instead of o e Ifyou press the Caller ID Indication Personal Common button during a conversation the caller s information is logged regardless of this setting You can set logging of caller information in both the personal area and the common area at the same time e When using a single line telephone SLT you cannot log caller information in the personal area 110 User Manual ji 1 9 Using a Display Proprietary Telephone New information of calls that you did not answer will be displayed first Information of answer
11. Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communications Co Ltd All Rights Reserved PSQX3082VA KK1104MN5125
12. Procedure Recording or Playing Outgoing Messages used by DISA UCD and 3 level AA Outgoing Message OGM for DISA UCD 5 C900 X 0 To erase OGMs for Direct Inward System Access DISA Uniform 6 Call Distribution UCD AUTO DIAL 7 DISA UCD OGM 1 8 STORE 1 To record OGMs for DISA UCD AuTo pial 8 DISA UCD OGM 1 8 Record STORE 2 To play OGMs for DISA UCD 9 DISA UCD OGM 1 8 3 To record OGMs for 3 level Automated Attendant AA For 2 level AA AA no for 2 level DISA OGM 0 9 P AUTO DIAL For 3 level AA Record STORE AA no for 2 level AA no for 3 level DISA OGM 0 9 DISA OGM 0 9 4 To play OGMs for 3 level AA For 2 level AA AA no for 2 level 10 DISA OGM 0 9 For 3 level AA AA no for 2 level DISA OGM 0 9 AA no for 3 level 0 DISA OGM 0 9 124 User Manual 2 1 Control Features WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your password secret b Selecting complex random password that cannot be easily guessed c Changing your password regularly 1 Year 00 99 Month 01 12 Day 01 31 Day of the week 0 6 Sun Sat Hour 01 12 Minute 00 59 AM PM
13. SP PHONE Press SP PHONE 64 User Manual 1 4 During a Conversation 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation You can have a conversation in hands free mode using the SP PHONE button P No SLT To switch from the handset to hands free mode During a conversation using the handset gt Tz SP PHONE y Press SP PHONE On hook Do not go on hook without pressing the SP PHONE button first or the call will be disconnected To switch from hands free mode to the handset During a conversation in hands free mode N Off hook T e Helpful hints for hands free operation If it is difficult to hear the other party s voice Increase the volume using the Navigator Key or Volume Key If the other party has difficulty hearing you Decrease the volume If the other party reports that your voice echoes Use the telephone in a room that has curtains carpeting or both If parts of the conversation cannot be heard If you and the other party speak at the same time parts of your conversation may be lost To avoid this try to speak alternately User Manual 65 1 4 During a Conversation 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion If you are using a pulse type outside CO line you can temporarily change the dialling mode from pulse to tone to access computer telephone services that require tone dialling such as Voice Mail PT SLT C p
14. There are 2 types of call log areas available in the PBX One is the personal area which logs calls for each extension separately The other is the common area which logs calls to multiple extensions and calls via Direct Inward System Access DISA Intercept Routing Up to 20 calls can be logged in each personal area and up to 300 calls in the common area When the call log in the personal area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the personal area call log Similarly when the call log in the common area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the common area call log For more details refer to 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area Voice messages recorded by Built in Voice Message BV are stored separately from caller information However when a caller leaves a voice message it is automatically linked to the caller information in the Incoming Call Log Up to 125 voice messages can be logged For more details refer to 1 5 5 Using Voice Messaging Built in Voice Message BV You can also set caller information to be automatically logged into your personal area or the common area even when you answer an outside CO line call Additionally logged phone numbers can be edited so that you can call
15. or doorphone calls or are fixed for certain features Hold Recall outside CO line calls intercom calls Timed Reminder or Camp on Recall Single e Selectable outside CO line calls intercom calls doorphone calls e Fixed Hold Recall outside CO line calls Double 1s e Selectable outside CO 2 ine calls intercom calis LE cesses a abvkurst PLEN doorphone calls i i i i i i i e Fixed Hold Recall intercom calls Triple e Selectable outside CO lt Z ecg UAP AAMA doorphone calls Fixed Timed Reminder S Double 15 e Selectable doorphone st PI cee eel a e Fixed Camp on Recall Note The above tone patterns may vary depending on the system programming settings of your PBX 158 User Manual 4 3 Identifying Tones Ring Tone Patterns Sent from the Telephone Company New Zealand only The following ring tone patterns sent from the telephone company can be detected for each outside CO line Pattern 1 1s Pattern 2 1s Pattern 3 1s Pattern 4 is Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX Pattern 1 1s Pattern 2 1s Pattern 3 1s Pattern 4 1s Pattern 5 1s User Manual 159 4 3 Identifying Tones Pattern 6 4s lt ees rampid MESANE pocneeeneenseaneusenan EEEE Sudesna Pattern 7 1s ee eee eee B P
16. 1 disconnecting the current call 2 placing the current call on hold 1 To disconnect the current call and then talk to the new party While hearing a call waiting tone co D fg INTERCOM Press CO or Talk to the INTERCOM new party While hearing a call waiting tone hg Talk to the On hook Off hook new party User Manual 55 1 4 During a Conversation 2 To hold the current call and then talk to the new party While hearing a call waiting tone co D INTERCOM Press HOLD Press CO or INTERCOM Disregard this step if both parties are extensions While hearing a call waiting tone E gt p ne amp v ne 4 Po y aN Bo Press Recall On hook hookswitch Call Hold feature number gt 4 Talk to the new party D Off hook aes Talk to the new party You may have to enter the Call Hold feature number after pressing the Recall nookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e An SLT user cannot transfer a new call while holding the current call To transfer the new call first park the original call using the Call Park feature then go on hook and off hook 56 User Manual 1 4 During a Conversation ieee Customising Your Phone e 3 1 2
17. 1 7 Setting the Telephone According to Your Needs 1 7 6 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as call waiting tones or hold alarm tones during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT 1 Set d Ea E e eF Co Cancel oe Off hook Enter 730 Enter 1 to set Enter On hook or 0 to cancel X gt Dem gt An SLT user can enter 0 instead of 92 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 7 Checking the Time Service Mode The PBX can be programmed to make and receive calls differently in day night lunch modes You can confirm the current time service mode day night or lunch on the display No SLT Display PT While on hook E Enter The display shows the current mode for 3 s User Manual 93 1 7 Setting the Telephone According to Your Needs 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear You can reset the settings of the following features on your extension to the default settings This feature is also known as Station Feature Clear or Station Programme Clear Feature Value after Extension Feature Clear Absent Message Off Automatic Ca
18. 1 or 9 o e The default automatic line access number varies depending on your country area For ZF more details consult your dealer User Manual 21 1 2 Making Calls To select an idle outside CO line in the specified outside CO line group automatically Outside CO Line Group Access PT SLT D G CO F D outside WD gt gt E outside CO gt Off hook Press G CO or dial outside Dial outside phone CO line group access number number and then outside CO line group number 1 8 To select a specified outside CO line 3 ANN gt Ta a no gt Oh Off hook Press S CO Dial outside phone Talk number To select an idle unassigned outside CO line outside D gt B gt Off hook Press O CO Dial outside phone number 22 User Manual Ji 1 2 Making Calls e The Single CO S CO and Group CO G CO button lights show the current status as follows Off The line is idle Green on You are using the line Red on Another extension is using the line S CO or other extensions are using all outside CO lines in the outside CO line group G CO e Emergency Call You can dial preprogrammed emergency numbers after seizing an outside CO line without any restrictions e You can press the S CO or G CO button without going off hook first e You may be restricted from making calls to certain outside parties If you have questions about your calling restrictions consult your manager
19. 763 Enter On hook 118 User Manual 2 1 Control Features 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL The operator or manager can erase all caller information logged in the common _ DT No SLT To erase gt ORA gt D 2 SER C Tone Enter 70 Enter On hook 0 e Caller information with associated voice messages is not erased by this operation yJj This feature is not available while someone is viewing caller information logged in the common area User Manual 119 2 1 Control Features 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area The call log in the common area can store up to 300 call records The operator or manager can select how new calls are treated when this call log is full either the newest call is disregarded i e not logged or the oldest call whose information has been viewed is overwritten by the newest call The Caller ID i No SLT Selection Common button lights when the call log in the common area is full To disregard the newest call overwrite the oldest call in the common area call log 2 Disregard D X gt CG gt e gt m Overwrite C Tone v Off hook Enter 737 Enter 2 to disregard Enter On hook or 3 to overwrite ieee Customising Your Phone e 3 1 3 Customising the Buttons Create or e
20. Calling Ring Voice x 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Call Retrieving from a Telephone Answering Machine TAM 4 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion XH 1 4 5 Talking to Multiple Parties Conference 3 Adding a Third Party During a Conversation 3 party Conference 3 1 8 1 If a Doorphone Door Opener is Connected 5 From an extension that is on a call with a doorphone e e X J e 2 This feature is not available for users in Australia User Manual 1 Dial after dialling the TAM s extension number and hearing a busy tone 4 2 Feature Number Table Feature When the extension is on hook Numbering 1 7 5 Turning on the Background Music BGM To set cancel 1 7 7 Checking the Time Service Mode 2 1 2 Switching the Time Service Mode Time Service To confirm the current mode 3 1 2 Changing Personal Settings Using Programming Mode Confirming Your Own Extension Number Self extension Number Confirmation To switch the display between date month day day month and time date month day day month year day of the week and extension number and extension name if stored User Manual 157 4 3 Identifying Tones 4 3 Identifying Tones 4 3 1 Identifying Tones While On hook Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types outside CO line intercom
21. Conference 58 TAM gt Telephone Answering Machine TAM 46 Telephone Answering Machine TAM 46 Time Service 115 155 157 Timed Reminder 86 153 Tone 12 TRANSFER 15 Transferring a Call Call Transfer 48 Transferring to an Extension within the PBX 48 Transferring to an Outside Destination 49 Troubleshooting 146 Turning on the Background Music BGM 91 U Unattended Conference 59 Using a Display Proprietary Telephone 107 Using a Navigator Key Volume Key depending on the type of your PT 13 Using a One touch Button One touch Dialling 25 Using a Preprogrammed Number Quick Dialling 28 Using an Account Code Account Code Entry 24 Using Numbers Stored at Your Extension Personal Speed Dialling 26 Using Numbers Stored in the PBX System Speed Dialling 27 Using the Headset Headset Operation 64 Using User supplied Equipment 97 Using Voice Messaging Built in Voice Message BV 74 Using Your Calling Privileges at Another Extension Walking COS 40 V Version 2 0 166 VOICE CALL 16 Voice Mail VM Transfer Voice Mail Integration Volume Key 16 17 101 133 100 154 Index W WalkingCOS 40 151 Warning Tone 165 What Kind of Telephone Can Be Used 12 When the Dialled Party is Busy or There is No Answer 31 When You Use a Panasonic Proprietary Telephone 15 Y Your Extension Number 13 User Manual 171 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531
22. MESSAGE MESSAGE D 9 ie O gt AY gt C Tone Press MESSAGE Off hook Press MESSAGE Listen to the message until the desired message is displayed C1 To play back the message from the beginning 2 To go to the next message gt Em 3 To erase the message C9 To go back to the previous message On hook Enter 1 3 or 9 while confirming the message or within 5 s of playback ending User Manual 79 1 5 Before Leaving Your Desk To play back all voice messages in a voice message area PT SLT X gt aae oa gt mw se YY C Tone Off hook Enter 725 Enter 2 Enter Listen to the messages An SLT user can enter 0 The messages are played instead of in the recorded order 1 To play back the message from the beginning 2 To go to the next message aS 3 To erase the message C9 To go back to the previous message Onhagk Enter 1 3 or 9 while confirming the message or within 5 s of playback ending To erase all voice messages in a voice message area PT SLT X gt OCO m gt mD 2 SK C Tone Off hook Enter 725 Enter 0 Enter On hook An SLT user can enter 0 instead of 80 User Manual 1 5 Before Leaving Your Desk To play back and or erase voice messages from an outside telephone From an Outside Telephone 2 desired D voice message J 9 X gt asa att A he Personal Common BV OGM Off hook Dial desired phone Enter voice message access
23. Mode The date and or time are not correct mm Ask your operator or manager to change the date or time Date amp Time Set in 2 1 7 Changing System Settings Using Programming Mode The display is dim Change the display contrast level amp amp 1 1 1 Before Operating a Telephone The MESSAGE Message button light or Message Ringer Lamp is lit There are 3 possible reasons 1 Someone has left a message waiting indication for you 2 Someone has left a Built in Voice Message BV for you or 3 Someone has left a Voice Mail message for you Press the MESSAGE Message button to call the party back or receive the message User Manual 4 1 Troubleshooting Problem Remedy Voice Msg Full is displayed e The maximum voice message recording time has been reached mm Delete voice messages stored in your personal message area or in the common message area m It may take about 10 seconds for the display to return to the idle status display even if the remaining recording time becomes 5 minutes or more amp amp 1 5 5 Using Voice Messaging Built in Voice Message BV A power failure has occurred e When a power failure occurs All functions of the PBX and Panasonic PTs stop The following outside CO lines will be connected to the assigned SLTs Outside CO line 1 extension jack 01 Outside CO line 4 extension jack 09 Outside CO line 7 extension jac
24. Speed Dialling numbers 0 through 9 correspond to the numbers F1 through F10 of the Programmable Feature PF buttons assigned as One touch Dialling numbers Assigning a One touch Dialling number to PF button F1 will override Personal Speed Dialling number 0 and vice versa e Rotary single line telephone SLT users cannot use this feature e Upto 24 digits including can be stored However depending on your mode of account code entry X may not be regarded as a pause 26 User Manual 1 2 Making Calls Using Numbers Stored in the PBX System Speed Dialling You can make calls using preprogrammed speed dialling numbers max 100 codes stored in the PBX Ask your manager or dealer about the stored speed dialling numbers PT SLT AUTO DIAL gt v gt system speed a dialling no D Off hook Press AUTO DIAL Dial system speed dialling or enter number 00 99 o e A telephone number longer than 32 digits can be stored by dividing it among 2 or more System Speed Dialling buttons lt Example gt If the number is divided and stored in system speed dialling numbers 01 and 02 AUTO DIAL AUTO DIAL OU O02 STORE STORE e Rotary SLT users cannot use this feature e You can press a CO button to select a desired outside CO line before pressing the AUTO DIAL STORE button Dialling a Preset Number by Going Off hook Hot Line An SLT user can make a call simply by going off hook if the te
25. a call using the Direct Inward System Access DISA Automated Attendant AA service is forwarded to your personal message area the caller will hear a personal Built in Voice Message BV outgoing message OGM and can leave a voice message You can access your personal message area to play back or erase caller messages A common message area is where callers can leave messages for the company When an outside CO line call is automatically directed to the common message area or when a DISA call is redirected to the common message area via Intercept Routing the caller will hear a common BV OGM and can leave a voice message Only the operator or manager can access the common message area to play back or erase caller messages If there are new voice messages in your personal message area or the common message area if accessible you will hear dial tone 4 when going off hook Additionally if your telephone has a MESSAGE User Manual 1 5 Before Leaving Your Desk button or Message Ringer Lamp the corresponding button or lamp turns on when a message has been left You can also perform the following operations e You can record play or erase a personal BV OGM for your personal message area e The operator or manager can record play or erase a common BV OGM for the common message area Refer to 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages e You can set incoming calls to be forwarded to your personal message area
26. after pressing the FWD DND button or entering 71 Setting B default sends 6 followed by the extension number 6 is used by a Panasonic KX TVP series VPS to force the VPS port into voice mail service To set or cancel enter 92 or 90 respectively after pressing the FWD DND button or entering 71 For more details ask your manager or dealer To listen to messages PT SLT gt Message for yN Another Extension voice mail extension no Off hook C7084 Co Press MESSAGE Message for Another Extension dial voice mail extension number or enter 784 An SLT user can enter 7840 instead of 784 To transfer a call to a mailbox APT Integration only During a conversation D DSS D Voice Mail gt D Transfer desired extension no Press Voice Mail Press DSS or dial desired Transfer extension number calls to a mailbox so that calling parties can leave messages If you create a Voice Mail aon Transfer button on your phone you can transfer calls to a desired extension without having to enter the mailbox number Voice Mail Transfer The maximum recording time for caller messages depends on the VPS n e If your VPS supports APT Integration you can also transfer received outside CO line User Manual 101 1 8 Using User supplied Equipment o e Ifa proprietary telephone PT user sets the FWD Busy No Answer feature the FWD DND button light will keep flashing
27. an intercom call put on hold General Call Hold by another extension holdi J NS gt D bas es Off hook Enter 5 Dial holding extension number User Manual 51 1 4 During a Conversation 1 You may have to enter the Call Hold feature number after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX 2 Enter 59 when Plan 2 or Plan 3 is selected as the numbering plan through system programming 3 Enter 5 when Plan 2 or Plan 3 is selected as the numbering plan through system programming The CO or INTERCOM button light shows the current status as follows General Call Hold mode Flashing green slowly You have a call on hold Flashing red slowly Another extension has a call on hold Exclusive Call Hold mode Flashing green at moderate speed You have a call on hold Red on Another extension has a call on hold Hold Mode Change proprietary telephone PT only Pressing the HOLD button again while a call is on hold switches the status from General Call Hold mode to Exclusive Call Hold mode or vice versa You cannot hold doorphone calls An SLT user can hold either one intercom call or one outside CO line call at a time while a PT user can hol
28. area Display PT While viewing caller information with an associated voice message When the Message Ringer Lamp or the MESSAGE button is lit MESSAGE Press MESSAGE Listen to the message To erase caller information including associated voice message in a voice message area Display PT While viewing caller information or after playing back the associated voice message TRANSFER TRANSFER gt J O O C Tone Press TRANSFER Press TRANSFER again to confirm the deletion The caller information is erased o e When viewing caller information with the Caller ID Indication Common button an extension user other than the operator or manager cannot play back associated voice FH messages in the common message area Voice messages in the common message area can be played back or erased by the operator or manager only e f voice messages without caller information are recorded Voice Message will be shown on a display PT instead of the caller s phone number while you are viewing caller information e Even if there are message waiting indications left at your extension the Message Ringer Lamp or the MESSAGE button light that displays notifications from the Message Waiting feature turns off while you are viewing caller information with the Caller ID Indication Personal Common button e f your telephone has no MESSAGE button you cannot play back associated voice messages while viewing caller information User Manual
29. call is now established To disconnect one party and then talk to the other During a conversation D co D INTERCOM Press CO or INTERCOM 58 User Manual 1 4 During a Conversation To put the third party on hold and talk to the original party Press Recall hookswitch To leave a 3 party conference call PT SLT When you are talking with 2 extensions or one extension and one outside party y The other 2 parties can continue their conversation On hook o e 1 You may have to enter the Call Hold feature number after pressing the Recall FH hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e 2 Enter 3 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e To return to the held call before the third party joins press the corresponding CO or INTERCOM button or press the Recall hookswitch e By pressing the CO button corresponding to an outside CO line that is not being used by the conference a proprietary telephone PT user can exit from the conference leaving the other 2 parties connected unless they are both on outside CO lines If the other parties are both on outside CO lines they will be disconnected Leav
30. can only be automatically forwarded one time In the example below extension A s calls are being forwarded to extension B If extension B tries to set FWD to extension C the extension B user hears a reorder tone and the setting is denied If extension B has already set FWD to extension C and extension A tries to set FWD to extension B the setting is also denied LAY Lay A EE TE You can confirm the current FWD destination by pressing the FWD DND button while on hook CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb User Manual 69 1 5 Before Leaving Your Desk 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message If you are unable to answer calls you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone PT users when they call you The message you select can explain the reason for your absence and is also shown on the display of your PT every time you go off hook Message no Message Will Return Soon Gone Home At Ext Extension number Back at Hour
31. following characters The tables below show you the characters available for each button Table 1 Alphabet mode Table 2 Numeral mode Times Buttons Buttons 1 C1 1 2 2 C3 3 TD 4 5 5 6 6 ara 7 3 8 9 9 0 0 CX mi gt FWD DND 2 6 5times gt oR 6 5 times Notes e To toggle between Alphabet mode and Numeral mode press SELECT e To mowe the cursor right press gt e To delete all characters press CLEAR To delete a character press lt lt 144 User Manual Section 4 Appendix This chapter provides Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 145 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting 146 Problem Remedy cannot make calls using the telephone The telephone is locked mm Unlock your telephone gt 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock Some features do not function System management may resirict certain features mm Consult your manager or dealer cannot make calls to other extensions using a proprietary telephone PT An idle or assigned outside CO line is being seized The line seized when going off hook was ch
32. is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ring e for an outside CO line call the line is seized e for an intercom call the called extension starts ringing automatically To set for both an outside CO line call and an intercom call PT SLT While hearing a busy tone mM jf GH C Tone y Enter 6 On hook To answer a callback ring set for a busy extension PT SLT While hearing a callback ring N B 4 Off hook Talk User Manual 31 1 2 Making Calls To answer a callback ring set for a busy outside CO line PT SLT While hearing a callback ring N a i phone no gt Off hook Dial outside phone Talk number o e f you do not answer the callback ring within 10 seconds 4 rings this feature will be cancelled To cancel the callback ring Automatic Callback Busy Cancel PT SLT D Off hook Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS If the extension that you want to call is busy you can send a call waiting tone to inform the extension user that your call is waiting When the extension user hears this tone he or she can choose to put the current party on hold and talk to you PT SLT While hearing a busy tone after dialling an extension number 2 Enter 2 e If you hear a reorder tone after dialling an exten
33. the personal information collected the purpose for its collection how it is used and what is disclosed to any other party User Manual 7 For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO User Manual Table of Contents 1 Operation ee nae Ee re me ere ee eee 11 1 1 Before Operating a Telephone ccccccsssseeseneeeeeeseeeeeneneesesesensseneeeeeeesnsaseneneeeeeeeess 12 1 1 1 Before Operating a TElePhOne cccccccccccssseeeeeeeeeeeeeeeeeeeeceeeesseeeeeeeeeeeessssennaeeeeeeseeeeees 12 1 2 MakingC llS ctisssticai eeserannniacene dine cdesasine ne ddasceainatdeeinctasnsdennestareaniniema eerie 20 gy Basie 11 eee eee er RE me IRE ee rene rarer eer 20 1 22 Easy RUNNY sss decease ena ccs Saas cece ee case came sete ee ote echidna etna tecae eee 25 123 1 2 LLL ree eee rere peeen rte a E E E re sie err ee ey E 29 1 2 4 When the Dialled Party is Busy or There is No ANSWE eeeeeeeeeeeeeeeeeeeeeeennaeeeeeeeeeee 31 1 2 5 Switching the Calling Method Alternate Calling Ri
34. 0 1 2 The preprogrammed extension password can be used for the Walking COS feature and the Remote Extension Lock feature Each extension s password must be unique 3 You can enter the system password instead of the password of the extension connected to extension jack 01 manager password Ask your administrator or dealer for the manager password or system password 4 Extension numbers are displayed in the order of the jack numbers when you press the SP PHONE NEXT or REDIAL PREV button 5 Up to 32 messages DISA UCD max 8 3 level AA max 24 can be recorded A message can be up to 3 minutes long The total recording time of the PBX for DISA UCD OGMs is 3 minutes When an optional message expansion card for DISA UCD OGMs is added the total recording time of the PBX is increased to 6 minutes When the total time of all recordings becomes 3 or 6 minutes or more the PBX automatically stops recording Record messages using the handset not the Hands free microphone to reduce background noise 6 Before entering 9 go off hook 7 Delete Complete is shown on a display proprietary telephone PT While this message is shown you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD 8 The message is played back 9 While the message is being played back you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD or press the SP PHONE NEXT or REDIAL PREV button to start pl
35. 01 12 and minute 00 59 Enter 1 for one time and then 0 for AM or 1 for PM or 2 for daily gt gt gt gt co 2 See C Tone y Enter On hook An SLT user can enter 0 instead of To cancel PT SLT SDS 0m gt D gt D a Off hook Enter 76 Enter 2 Enter On hook An SLT user can enter 0 instead of 86 User Manual 1 7 Setting the Telephone According to Your Needs To stop the alarm PT SLT N 1 ne 3 Pressing any button on a PT Off hook also stops the alarm To confirm Display PT X o gt o wD e T Off hook Enter 76 Enter 3 Enter On hook o e The alarm rings for 30 seconds jee e If you receive an incoming call during an alarm the ringing for that call will start after the alarm stops ringing e ifthe telephone is off hook at the time an alarm is scheduled to ring the alarm will start after the telephone goes on hook again User Manual 87 1 7 Setting the Telephone According to Your Needs 1 7 2 Refusing Incoming Calls Do Not Disturb DND You can set your telephone to prevent incoming calls from ringing at your telephone This can be useful in situations where you do not want to be disturbed for example during a meeting To set cancel PT SLT SS gt Off hook P one v TAER Press FWD DND Enter 4 to set Enter On hook or enter 71 or 0 to cancel An SLT user can enter 0 instead of The FWD DND C
36. 525 Hamburg Germany User Manual Attention 6 Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight If you are having problems making calls to outside destinations follow this procedure to test the outside CO lines 1 Disconnect the PBX from all outside CO lines 2 Connect known working single line telephones SLTs to those outside CO lines 3 Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the outside CO line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside CO lines until it has been serviced by an authorised Panasonic Factory Service Centre Never attempt to insert wires pins etc into the vents or holes of this unit Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner When using a Panasonic proprietary telephone PT use only the correct Panasonic handset User Manual Information on Disposal for Users of Waste Electrical amp Electronic
37. AAnooon denied Brazil only ae oon on Czech Republic only TR ANNNAANNNNAANNNINN Malaysia only 4 3 Identifying Tones 164 Ringback Tones is Single 3 s interval Double 3 s interval 1s Single 5 s interval ee Double 5 s interval dis DND Tone Is i i n i i i i eiusingneomg cas ML IMM MLN TN TUL While Off hook Indication Tones Tone 1 Call Waiting Tone 15s lt 1 en er ee 1 Tone 2 Call Waiting Tone 4s A Double 18 ee PL Triple ds Mn ee PAF Tone 3 Hold Alarm Tone 15s A call has been on hold for fl Jl longer than the specified time Mecini nN Santee Gees T Ooo te eeeeees CCRC RC eee Creer User Manual 4 3 Identifying Tones When Talking to an Outside Party Warning Tone 1s l This tone is sent 15 seconds l i i i before the specified time for ffl i e cccsceccsssssescteseeeenee AAR disconnection When Setting the Features or Programming Confirmation Tones Tone 1 4s The feature was set successfully or the Extension Lock feature was set or cancelled Tone 2 The new feature setting was i lt gt the same as the previous I M eee ee ee ee eee errr er rere tains wi wi Perr ere AT TTT setting or certain features were successfully performed or accessed e g Call Hold Automatic Callback Busy Tone 3 1s Before the followi
38. ANSFER Used to transfer a call to another party HOLD Oji pafila HOLD Used to place a call on hold FLASH RECALL oH Lal Lee FLASH RECALL Used to disconnect the current call and make another call without hanging up or to send an EFA External Feature Access signal to the telephone company or host PBX to access external features User Manual 15 1 1 Before Operating a Telephone CONF Conference VOICE CALL aN Used to establish a 3 party or 5 party VOICE CALL Used to answer an intercom call conference call automatically FWD DND Call Forwarding Do Not PROGRAM p Disturb PROGRAM Used to enter and exit programming Used to set the FWD or DND feature for mode the extension Navigator Key Used to adjust the volume of the speaker handset and headset and the display contrast or to select desired items Programmable Feature PF Located in the right column of the CO button array on certain telephones or on the DSS Console Used to access a preprogrammed feature Mostly used as a One touch Dialling button PF Le Led 2 Let ot Volume Key Used to adjust the volume of the speaker handset and headset o Customised Buttons Throughout this manual when the name of a button is written in parentheses such as G CO this means that it is a flexible button that has been customised To customise flexible buttons refer to 3 1 3 Cus
39. COS Using an Account Code Account Code Entry in 1 2 1 Basic Calling CO Busy Out is activated mm Press the Single CO S CO button to re enable an outside CO line If problems persist consult your manager or dealer cannot make an outside CO line call using a One touch Dialling button or Speed Dialling An outside CO line access number was not stored with the phone number m An outside CO line access number is required for outside CO line calls 1 2 1 Basic Calling 3 1 3 Customising the Buttons During a conversation with an outside party the call was disconnected The specified time limit has run out amp gt 1 2 1 Basic Calling 1 4 1 Transferring a Call Call Transfer 1 4 5 Talking to Multiple Parties Conference m Consult your dealer about extending the time limit if necessary The Redial feature does not function The stored number is more than 64 digits long or is an extension number gt 1 2 3 Redialling mm Redialling can only be used with outside CO line numbers of 64 digits or less cannot access computer services telephone banking etc A tone signal is required and your outside CO line is set to Pulse 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion mm Change the dialling mode Computer or fax machine communication was interrupted An indication tone may have interrupted communication amp 1 7 6 Protecting Y
40. Changing Personal Settings Using Programming Mode Call Waiting Tone Type Selection Default a 15s ___________ gt one MAN se cundouaeGasseendbaxeues E MM eo Answering Call Waiting from the Telephone Company Your telephone company may also offer an optional call waiting service which can inform you that you have another call on the same outside CO line For more details consult your telephone company While hearing a call waiting tone While hearing a call waiting tone ne amp ne FLASH RECALL i O 2 C6 t TO i TO C D Press FLASH RECALL Press Recall t hookswitch User Manual 57 1 4 During a Conversation 1 4 5 Talking to Multiple Parties Conference Adding a Third Party During a Conversation 3 party Conference Leaving a Conference Call Unattended Conference Originating a 3 party to 5 party Conference Call 5 party Conference Adding a Third Party During a Conversation 3 party Conference You can add a third party to your conversation To establish a 3 party conference call PT SLT During a conversation CONF desired ORJ gt phone no gt gt qj gt 4 Dial desired Talk to the FA phone number third party Press CONF or Seer dea AN Recall hookswitch For an outside phone number press the CO and then enter 3 button or seize an outside CO line before dialling the phone number gt gt Wp C Tone Optional A 3 party conference
41. Enter 22 Dial desired Talk phone number For an outside phone number press the CO button or seize an outside CO line before dialling the phone number oe WA Optional Press CONF Talk A 5 party conference call is now established gt pp Press CONF The current call is placed on hold in the parking zone automatically To change to a 5 party conference call during a 3 party conference call with one or 2 outside parties During a 3 party conference call with one or 2 outside parties established without entering 22 X To continue HOLD desired S gt Daw gt gt C4 Press HOLD Enter 22 Dial desired Talk phone number The current call is placed on hold in the parking zone Foran outside phone number press the CO button or seize an outside CO line before dialling the phone number di ote es Optional Press CONF Talk A 5 party conference call is now established automatically Press CONF The current call is placed on hold in the parking zone automatically User Manual 61 1 4 During a Conversation To disconnect a 5 party conference call At the original extension T y On hook o e Enter 22 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Only one 5 party conference call can be in progress at a time e You cannot change to a 5 party conference call during a 3 party conference call amo
42. Equipment private households This symbol on the products and or accompanying documents means that used electrical and electronic products should not be mixed with general household waste For proper treatment recovery and recycling please take these products to designated collection points where they will be accepted on a free of charge basis Alternatively in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling Please contact your local authority for further details of your nearest designated collection point Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union e f you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union e This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal For users in New Zealand only This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service T
43. Listen to the messages number to access DISA code during DISA OGM or or personal common personal common BV OGM The messages are played message area in the recorded order To play back the message from the beginning J To go to the next message Voice Message To erase the message 3 To go back to the previous message Enter 1 3 or 9 while confirming the message or within 5 s of playback ending tone 3 Enter 3 again to erase the message If you change your mind and decide not to an erase the message dial another number 1 2 or 9 or go on hook while hearing dial tone 3 e 2 For a directed call to an extension forwarded to the extension s message area that extension s voice message access code must be entered While hearing the common BV OGM the operator manager s voice message access code must be entered e 38 When you are calling from an outside telephone after hearing dial tone 3 for 5 seconds the next message is automatically played back You can dial any function number 1 2 3 or 9 while confirming any message Wl e 1 To erase a voice message while listening to the message enter 3 You will hear dial User Manual 81 1 5 Before Leaving Your Desk 82 Callers cannot put a call on hold by pressing the TRANSFER or HOLD button while recording a voice message If you enter a wrong voice message access code when trying to play back voice messages from an outside telephone th
44. Messages To record PT SLT P Bam gage KS gt we C Tone Off hook Enter 723 Enter 1 Enter Record a message On hook An SLT user can enter 0 A PT user can play back instead of the message by pressing the AUTO DIAL STORE button instead of going on hook User Manual 75 1 5 Before Leaving Your Desk To play back PT SLT C Tone X eor m gt m a 2 2 RS Off hook Enter 723 Enter 2 Enter Confirm On hook the message An SLT user can enter 0 instead of To erase PT SLT X eM gt Orme KR C Tone Off hook Enter 723 Enter 0 Enter On hook An SLT user can enter 0 instead of e The AUTO DIAL STORE button light shows the current status as follows Ra Off You are recording a message or a message has finished playing Red on A message is playing You can stop playback by pressing the AUTO DIAL STORE button 76 User Manual 1 5 Before Leaving Your Desk Forwarding Your Calls to Built in Voice Message To set cancel PT SLT FWD DND 0 Cancel S gt gt BD arcals gt 7215 p gt TA EB EB Busy No Answer Off hook Press FWD DND Enter required number Enter 725 or enter 71 For Cancel go on hook directly after entering 0 mf Enter On hook An SLT user can enter 0 instead of a e Setting this feature also cancels other types of Call Forwarding FWD Do Not Disturb Fy DND ri
45. Minute AM or PM Out Until Month Day OIJ AJOJN In a Meeting To set PT SLT SS C765 3 gt Extension no Hour 01 12 Minute 00 59 AM 0 PM 1 Month 01 12 Day 01 31 Off hook Enter 75 Enter required number E A Enter On hook An SLT user can enter 0 instead of To cancel PT SLT X 0m gt m gt Off hook Enter 75 Enter 0 Enter On hook An SLT user can enter 0 instead of 70 User Manual 1 5 Before Leaving Your Desk To confirm Display PT D Off hook o e The date order varies depending on your country area e Enter the desired value in the positions You must enter the number of digits represented by the number of symbols User Manual 71 1 5 Before Leaving Your Desk 1 5 3 Preventing Other People from Using Your Telephone Extension Lock You can lock your extension so that outside CO line calls cannot be made This can be useful to prevent other people from making inappropriate calls using your extension This feature is also known as Electronic Station Lockout To lock unlock PT SLT Closkcode gt Toek code Look SS gt Goa gt gt a SP ae lock code Unlock C Tone Off hook Enter 77 Enter lock code 4 digits 2 times Enter On hook to lock or one time to unlock An SLT user can enter 0 instead of a e f your extension is locked it can
46. N Vv s i TY a Call or transfer a call Original FWD destination T e You can set the voice mail extension number as the Call Forwarding FWD destination to an User Manual 67 1 5 Before Leaving Your Desk To set cancel PT SLT FWD DND C Cancel er destination CD Alcals extension no gt gt CZ Busy No Answer Off hook Press FWD DND Enter required number Dial destination extension or enter 71 number For Cancel go on hook directly after entering O Max 32 digits outside CO outside 3 To Outside CO Line gt line access no gt phone no Enter 3 to select Dial outside CO line access number To Outside CO Line and then outside phone number D g a C Tone Enter To set cancel from another extension PT SLT FWD DND SS C Follow Me 7N Follow Me Cancel TAER Off hook Press FWD DND Enter 5 or 8 or enter 71 our P gt erson gt D oa Dial your Enter extension number On hook An SLT user can enter 0 instead of 68 User Manual 1 5 Before Leaving Your Desk The FWD DND button light shows the current status as follows Off Neither feature is set Red on Do Not Disturb DND mode Flashing red slowly FWD mode If a proprietary telephone PT user sets the FWD Busy No Answer feature the FWD DND button light will keep flashing while on hook To stop the button from flashing go off hook and enter 716 A call
47. PROGRAM Press CO DSS Press PROGRAM PF or MESSAGE To clear a button setting To continue PROGRAM CO DSs AUTO DIAL PROGRAM O D gt 2 ep O MESSAGE STORE Press PROGRAM Press CO DSS Enter 2 Press STORE Press PROGRAM or MESSAGE 134 User Manual 3 2 Managing Call Logs and Call Charges 3 2 Managing Call Logs and Call Charges 3 2 1 Requirements The manager can programme the following items e Call Logs e Call Charges Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX T7730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perform programming your extension must be idle on hook and holding no calls User Manual 135 3 2 Managing Call Logs and Call Charges 3 2 2 Changing Call Logs and Call Charges we AUTO DIAL s HOLD O gt gt manager gt gt Geek Cc gt O password STORE input Press PROGRAM Enter Enter manager Press Follow Press Press PROGRAM password STORE programming HOLD input Item Programming Input 1 Viewing the call charges of each extension extension no TRANSFER AU
48. Panasonic Advanced Hybrid System User Manual KX TES824 mower KX TEM824 Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use KX TES824 KX TEM824 Version 2 0 2 Feature Highlights 1 5 5 Using Voice Messaging Built in Voice Message BV Built in Voice Message You can set incoming calls to be forwarded to your personal message area to let callers leave voice messages when you cannot answer the phone Hello this is 204 Please leave your message 1 1 1 Before Operating a Telephone Advanced Hybrid System This PBX supports the connection of Panasonic proprietary telephones PTs Direct Station Selection DSS Consoles and single line devices such as single line telephones SLTs fax machines wireless telephones and data terminals User Manual 1 8 3 If a Voice Processing System is Connected Voice Mail Integration You can set your calls to be forwarded to a separate Voice Processing System VPS to let callers leave messages in your mailbox when you cannot answer the phone 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 3 level Automated Attendant A caller can be directed to the desired party simply by pressing a single digit number as directed by the 3 level DISA outgoing messages OGMs First
49. SS D J extension no R B Tone Press DSS or dial Press TRANSFER extension number or Recall hookswitch gt gt 4 aS Talk On hook If you wish you can inform the destination The call is transferred extension about the call you are transferring To transfer with a one touch operation One touch Transfer During a conversation D D ene es y Press DSS Talk On hook If you wish you can inform the destination The call is transferred extension about the call you are transferring 48 User Manual 1 4 During a Conversation You may have to enter the Call Hold feature number after pressing the Recall nookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX You can go on hook before the destination extension answers the call If the destination extension does not answer the call within a specified time period you will hear an alarm tone and the call will return to you If you do not answer the call within 30 minutes after it returns to you the call will be disconnected When the dialled extension is busy you may access the extension by entering 2 Busy Station Signalling BSS or 3 Executive Busy Override and then going on hook Transferring to an Outside Dest
50. SS y A gt es Off hook Press DSS or dial Talk extension number o e The Direct Station Selection DSS button light shows the current status as follows N ne Off The extension is idle J3 Red on The extension is on a call e For quick operation Ld If you are the operator or dial certain extension numbers frequently DSS buttons are ae useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation rime Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button 20 User Manual 1 2 Making Calls To call the operator Operator Call You can easily call the extension assigned as the operator extension PT SLT DX Off hook Enter 0 or 9 o e The default operator call number varies depending on your country area S For more details consult your dealer Calling an Outside Party There are 4 methods of seizing an outside CO line Use whichever method you prefer unless requested by your manager to use a specific method Choose one of the following methods To select an idle outside CO line automatically Automatic Line Access PT SLT outside gt Ga Off hook Enter automatic line Dial outside phone Talk access number number For New Zealand
51. Selection 129 P Paging 83 User Manual 169 Index Paging and then Transferring a Call 84 Paging Deny 85 PAUSE 15 Personal BV OGM 74 75 Personal Programming 128 Personal Speed Dialling 26 150 Pickup Dialling gt Hot Line 27 150 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 90 Preventing Other People from Picking Up Your Calls Call Pickup Deny 47 Preventing Other People from Using Your Telephone Extension Lock 72 PROGRAM 16 Programmable Feature PF 16 Programming Information 138 Protecting Your Line against Notification Tones Data Line Security 92 Pulse to Tone Conversion 66 156 Q Quick Dialling 28 R Receiving Call Waiting 89 Receiving Calls 44 Recording a Conversation 2 way Record 105 Recording or Playing Outgoing Messages used by DISA UCD and 3 level AA 124 Recording Playing or Erasing Common BV Outgoing Messages 121 Recording Playing or Erasing Personal BV Outgoing Messages 75 REDIAL 15 Redialling 29 Redialling the Last Outside Number You Dialled Last Number Redial 29 Refusing Incoming Calls Do Not Disturb DND 88 Remote Extension Lock 114 Remote Station Lock Control gt Remote Extension Lock Remote Timed Reminder Wake up Call 117 155 Reorder Tones 163 Requirements 135 Reserving a Busy Line Automatic Callback Busy Camp on 31 Restrictions 13 Revision History 166 Ring Tone Patterns 158 Ring Tone Patterns Sent fr
52. TO DIAL 4 Clearing the call records and call charges of each O extension 2 1 extension no STORE Printing the call records and call charges of each extension AUTO DIAL 1 i 1 extension no STORE Viewing outside CO line call charges outside CO line no TRANSFER AUTO DIAL 1 outside CO line no QO STORE Clearing outside CO line call charges 2 Viewing call charges for each account code account code TRANSFER AUTO DIAL 4 Clearing call charges for each account code 2 accountcode STORE Ale B He S NHE E Clearing all call records and call charges for all AUTODIAL 3 i extensions we Care A P X 4 AUTO DIAL 3 Printing call charge information P 6 A STORE AUTO DIAL 4 extension no charge limitation STORE Setting the budget limit for each extension D TRANSFER AUTO DIAL 1 Clearing the budget limit for each extension extension no 4 STORE 136 User Manual 3 2 Managing Call Logs and Call Charges WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your password secret b Selecting complex random password that cannot be easily gu
53. You can call users who have set the Do Not Disturb DND feature if your extension is permitted through system programming User Manual 37 1 2 Making Calls PT SLT While hearing the DND tone 2 a es Enter 2 Talk o e fyou hear the DND tone enter 2 and then hear a busy tone the called extension is ZF busy You can use the Automatic Callback Busy feature 38 User Manual 1 2 Making Calls 1 2 5 Switching the Calling Method Alternate Calling Ring Voice Extension users can choose whether to be alerted to incoming calls by ringing or by the caller s voice The calling extension can override this choice and use Ring Hello the alternate method a Ringing Default You can call the other party with a ring tone You will hear a ringback tone Voice calling You can talk to the other party immediately after hearing a confirmation tone You will not hear a ringback tone You will not be able to hear the other party s voice until he or she answers the call To switch the calling method PT SLT After dialling an extension number SS a k C Tone or Ci R B Tone Enter Talk o e Ifthe called party uses a single line telephone SLT Voice calling is not available X e Rotary SLT users cannot use this feature E Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other
54. a Message on the Caller s 75 Telephone Display Absent Message To set 1 6 parameter 0 To cancel O 0 1 5 3 Preventing Other People from Using Your 77 Telephone Extension Lock To lock 4 digit lock code 2 times 0 To unlock stored lock code 0 1 5 4 Leaving a Group Log in Log out 736 Tologin O 0 To log out 1 0 152 User Manual 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 5 5 Using Voice Messaging Built in Voice Message BV Recording Playing or Erasing Personal BV 723 Outgoing Messages To record 1 0 To play back 2 0 Toerase 0 0 Forwarding Your Calls to Built in Voice Message 71 Toset 1 All Calls or 2 Busy No Answer 725 0 To cancel 0 Cancel 0 Leaving Playing or Erasing Voice Messages 725 To leave a voice message using Direct 1 extension no 0 Message Toplay back all voice messages in a voice 2 0 message area To erase all voice messages in a voice 0 0 message area 1 6 1 Paging All Extensions 33 0 33 Group 33 extension group no 1 8 33 External 34 34 All Extensions amp External 33 xorg 33 1 6 2 Answering Denying a Paging Announcement To answer 43 43 To refuse 734 1 To accept 734 O 1 7 1 Setting the Alarm Timed Reminder 76 Toset To cancel To con
55. al m Up to 64 digits x PAUSE and SECRET INTERCOM which stops all or part of the number from being displayed can be stored and redialled The outside CO line access number is not counted as a digit If you hear a busy tone after pressing the REDIAL or Save button select another line and then press the REDIAL or Save button or enter the feature number to retry You can confirm the stored number by pressing the REDIAL or Save button while on hook Automatic Redial To redial automatically if the called party is currently busy press the SP PHONE or MONITOR button and then the REDIAL or Save button Redialling will be automatically repeated until the called party answers or until a specified time limit is reached You can perform other tasks while Automatic Redial is being carried out To cancel press the FLASH RECALL button or perform another operation Automatic Redial is not available for some countries areas Redialling the Last Outside Number You Dialled Last Number Redial To dial PT SLT Off hook REDIAL Press REDIAL or enter 80 or To dial automatically Automatic Redial SP PHONE MONITOR REDIAL Press SP PHONE Press REDIAL or MONITOR User Manual 29 1 2 Making Calls o e Enter 80 or when Plan 2 or Plan 3 is selected as the numbering plan through gt system programming e Pressing the REDIAL button after dialling a telephone number or dur
56. al 139 3 3 Customising Your PBX System Programming Procedure The basic steps are shown below 1 To enter programming mode PROGRAM SO EID gt ro Press PROGRAM Enter Enter manager password 2 To programme You can enter each programme number 3 digits 3 To exit programming mode PROGRAM O Press PROGRAM o e WARNING ae There is a risk that fraudulent telephone calls will be made if a third party discovers 5 your password The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your password secret b Selecting complex random password that cannot be easily guessed c Changing your password regularly 140 User Manual 3 3 Customising Your PBX System Programming 3 3 2 System Programming System Speed Dialling Number 001 You can store frequently used phone numbers for convenient dialling ED mc gt Gen gt gt Cproneno_ gt STORE gt CDD Enter 001 Press NEXT Dial system Dial phone Press STORE Press END speed dialling number number 00 99 max 32 digits 3 To continue C NExT J PREV Press NEXT Press PREV SELECT Press SELECT o e Ifthe desired number is more than 32 digits divide the number and store it into more than one speed dialling number e x FLASH RECALL PAUSE SECRET INTERCOM and CONF can a
57. all Forwarding Do Not Disturb button light shows the current status as follows Off Neither feature is set Red on DND mode Flashing red slowly FWD mode If your extension has set this feature calling extensions will hear a DND tone If this feature is set the FWD feature does not function Extensions can override this feature and call extensions in DND mode DND Override if they are allowed to do so through system programming Outside CO line calls can be received at your extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received and you can answer the call by pressing this button Even if this feature is set timed reminder alarms camp on recall tone and hold recall tones ring tones or alarm tones will still ring E Customising Your Phone 88 User Manual e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb button 1 7 Setting the Telephone According to Your Needs 1 7 3 Receiving Call Waiting During a conversation you can be informed of a waiting call by a tone through the built in speaker of your proprietary telephone PT or the handset of your single line telephone SLT Default Disable To change the call waiting tone using your PT refer to 3 1 2 Changing Personal Settings Using Programming Mode To answer a waiting call refer to 1 4 4 Answering Call Waiting To set cancel for outside CO line
58. all Hold 50 Executive Busy Override 36 156 Executive Busy Override Deny 90 154 Extension Feature Clear 94 154 Extension Lock 17 72 133 152 Extension Lock CANCEL ALL 123 Extension Password 40 114 125 Extension Password Set 123 External Feature Access EFA F Feature Highlights 2 Feature Number Table Feature Numbers 12 Fixed Buttons 15 Fixed Line SMS Terminal Support 3 FLASH RECALL 15 For Future Reference 8 Forwarding Your Calls Call Forwarding FWD 67 Forwarding Your Calls to a Voice Processing System Voice Mail Integration 100 Forwarding Your Calls to Built in Voice Message 77 FWD gt Call Forwarding FWD 67 72 152 99 154 150 FWD DND Call Forwarding Do Not Disturb 16 132 G General Call Hold 50 Group CO G CO 16 132 H Handset Headset Selection gt Headset Operation 64 Hands free Answerback 45 Hands free Operation 20 23 44 65 Headset Operation 64 HOLD 15 Hold Alarm Tone 164 Holding 50 Holding a Call 50 Holding in a System Parking Zone Call Park 52 Hot Line 27 150 How to Follow the Steps 18 l Icon Descriptions 13 139 Identifying Tones 158 If a Doorphone Door Opener is Connected 97 If a Host PBX is Connected 99 If a Voice Processing System is Connected Incoming Call Log 107 Incoming Call Log Display Lock 72 Incoming Call Log in the Common Area CLEAR ALL Indication Tones 164 100 119 155 INTERCOM 15 Intercom Call 20 150 J Joinin
59. all log is full 2 way Record Used to record a conversation into your own mailbox 2 way Transfer Used to record a conversation into the mailbox of a specified extension Live Call Screening LCS Used to listen while a caller is leaving a message in your voice mailbox and if desired intercept the call LCS Cancel Used to stop monitoring your own voice mailbox while a caller is leaving a message or stop the alert tone heard in Private mode while a caller is leaving a message Voice Mail VM Transfer Used to transfer a call to the mailbox of a specified extension User Manual 17 1 1 Before Operating a Telephone How to Follow the Steps An example system operation procedure is shown below Calling Other Extensions EEEE ENNEN EENEN EENEN EEHEEHE EENENENE NE a Feature title To call another extension Intercom Call Operation steps D nse 7 Icons and meanings X gt gt EENEN EENE E A g are explained in extension no u ati u Icon Descriptions Off hook Press DSS or dial Talk extension number o The Direct Station Selection DSS button light shows the current status as follows Off The extension is idle Eee eee Conditions Red on The extension is on a call i e For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are a5 useful e Hands free Operation You can make an inte
60. anged in personal settings 3 1 2 Changing Personal Settings Using Programming Mode mm If this setting has been changed press the INTERCOM button after going off hook and then follow the instructions My new telephone does not function correctly The previous extension s settings have not been cleared mm Clear the settings and then programme your desired settings again 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear 3 1 2 Changing Personal Settings Using Programming Mode 3 1 3 Customising the Buttons My PT does not have the button needed to perform a certain operation Some models do not have certain feature buttons mm Customise a flexible button to function as the desired button gt 3 1 3 Customising the Buttons mm Enter the specified feature number instead of pressing the feature button gt 1 1 1 Before Operating a Telephone User Manual 4 1 Troubleshooting Problem Remedy When I try to make an outside CO line call hear a reorder tone or the display shows Restricted The telephone is locked mm Unlock your telephone gt 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock Toll Restriction TRS is activated Consult your manager or dealer An account code is required 1 2 6 Using Your Calling Privileges at Another Extension Walking
61. ation is also logged for unscreened transferred calls even if not answered In this case the caller information will be logged in the final destination s personal area rime Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Caller ID Indication Personal button Caller ID Indication Common button Caller ID Selection Personal button Caller ID Selection Common button or Message button User Manual 111 1 9 Using a Display Proprietary Telephone 112 User Manual Section 2 Operator Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX Your PBX supports one manager extension jack 01 and one operator User Manual 113 2 1 Control Features 2 1 Control Features 2 1 1 Locking Other Extensions Remote Extension Lock 114 The operator or manager can lock or unlock an extension This feature is also known as Remote Station Lock Control oP No SLT To lock unlock Extension Lock Press Extension Lock e This feature overrides the Extension Lock feature If Extension Lock has already been set A by the extension user and this feature is set afterwards the extension user cannot cancel the lock Only the operator or manager can cancel the lock e The Extension Lock CANCEL ALL feature can cancel all locks placed on extensions using this feature Refer to 2 1 7 Changing System Settings Using Programm
62. attern 8 1s Chime patterns 1 to 4 are played only one time during the doorphone ringing time 160 User Manual When Going Off hook Dial Tones Tone 1 Normal Tone 2 Any of the following features is set Absent Message Background Music BGM proprietary telephone PT only Call Forwarding FWD Call Pickup Deny Data Line Security 4 3 Identifying Tones 1s Brazil only 1s P gt Brazil only 1 S 1 See Do Not Disturb DND Czech Republic only Extension Lock Hot Line single line telephone SLT only Message Waiting PT only Remote Extension Lock Timed Reminder When going off hook with an SLT that has messages waiting When Account Code Entry is performed When answering a call from Timed Reminder AAMANNNANNNAANNANNANNNNNNN User Manual 161 4 3 Identifying Tones 162 Tone 4 A new voice Ga has Anew oloa message nas innin nnn Message Be apa only inion A I Tone 5 The remaining voice message recording time is less than 5 nn 7 J i SSE Tann minutes or 125 voice A aa ae messages have been recorded Built in Voice Message BV Brazil only User Manual 4 3 Identifying Tones When Making Calls Busy Tones Australia New Zealand only ieee ee Brazil only TALL Czech Republic only TALAMA Reorder Tones The outside CO line you tried to seize is notassigned or was TAN OA
63. aying other OGMs for DISA UCD To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook 10 While the message is being played back you can enter 3 or 4 to record or play any OGMs for 3 level AA or press the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for 3 level AA To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook User Manual 125 2 1 Control Features 126 User Manual Section 3 Customising Your Phone amp PBX This chapter shows you how to customise your proprietary telephone PT or PBX according to your needs User Manual 127 3 1 Customising Your Phone Personal Programming 3 1 Customising Your Phone Personal Programming 3 1 1 Customising Your Phone Personal Programming You can customise various features of your telephone such as line preferences and customised buttons Additionally you can return all customised features to their default settings before replacing or changing your PT we recommend resetting all customised features to their default settings e The PROGRAM button is used to enter or exit programming mode e In order to programme your extension it must be idle on hook and holding no calls e While you are programming your extension it is treated as a busy extension T e Becaus
64. button User Manual 73 1 5 Before Leaving Your Desk 1 5 5 Using Voice Messaging Built in Voice Message BV 74 Recording Playing or Erasing Personal BV Outgoing Messages Forwarding Your Calls to Built in Voice Message Leaving Playing or Erasing Voice Messages Operator Manager Direct to Common Message Area TERRE g Common BV OGM Outside party A Common Voice Message E Direct to DISA K Personal BV OGM z e Di Personal Voice Message Direct to extension t R n 3 a a e Intercept timer expires KOl a 2 e Wrong number is dialled DISA OGM Lal a la m d Ad m Ld n SA ood n Using the DISA AA service FWD to Personal e 7 ki Message Area x Cee d Call 7 ry a m Extension KO z Ped Others n kd 7 7 5 Leaving s oa aeeeuaunng Personal BV OGM 7 one s desk FWD to Personal Personal Voice Message Message Area A n E A A N E E E tnt m PER RRP PRR RRR RR RRR Using the Direct Message feature Extension If an optional voice message card is installed in the PBX a caller can leave a voice message in one of the voice message areas There are 2 types of voice message area personal message area and common message area A personal message area is where callers can leave messages directly for you When an incoming call a call direct to your extension or
65. call 16 User Manual 1 1 Before Operating a Telephone Customised Button Function Log in Log out Used to switch between Log in and Log out status Extension Lock Used to remotely lock or unlock another extension Day Used to change the time service mode to day mode Night Used to change the time service mode to night mode Lunch Used to change the time service mode to lunch mode Caller ID Indication Common Used to inform you of calls logged in the common area store the information of an incoming call during a conversation and view caller information while on hook and then call back a caller Caller ID Indication Personal Used to inform you of calls logged in your personal area store the information of an incoming call during a conversation and view caller information while on hook and then call back a caller Caller ID Selection Common Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the common area call log is full Caller ID Selection Personal Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the personal area C
66. callers back without worrying about outside CO line access numbers area codes etc The following information is logged e Caller s Phone Number amp Name e Date Time of receiving call e Voice Message if stored To check the number of logged calls Display PT While on hook D p Caller ID Selection lt Display Example gt Personal Common New 002 01d4 003 Press Caller ID Selection Personal Common o e Since the status of call records is always shown on the bottom of a PT with a 3 line display such as the KX T7735 pressing the Caller ID Selection Personal Common button while on hook is not necessary If both a Caller ID Selection Personal button and a Caller ID Selection Common button are assigned to a PT the status of call records of the Caller ID Selection Common button are shown on the display while on hook User Manual 107 1 9 Using a Display Proprietary Telephone old Call records that have previously been viewed J J e New Call records that have not previously been viewed an Both new and old call records are stored in each personal and common area To view caller information and call back a caller Display PT When the Caller ID Indication Personal Common button is lit D lt Display Example KX T7735 gt Caller ID Indication 002 0011223344 Personal Common JOHN WHITE May15 10 23AM D Caller ID Indication a Personal Common lt Display Example KX T7730 gt
67. calls PT SLT C1 Set gt 2 T 0 Cancel none Off hook Enter 731 Enter 1 to set Enter On hook or 0 to cancel X gt oO gt An SLT user can enter 0 instead of To set cancel for intercom doorphone calls PT SLT 1 set a ED D S gt MZ gt e E amp CO Cancel Off hook Enter 732 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of User Manual 89 1 7 Setting the Telephone According to Your Needs 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny You can prevent other extension users from using the Executive Busy Override feature to join an ongoing call PT SLT Co Prevent gt a 2 aR C1 Allow C Tone Off hook Enter 733 Enter 0 to prevent Enter On hook or 1 to allow SY gt Dam gt An SLT user can enter 0 instead of 90 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 5 Turning on the Background Music BGM You can listen to background music BGM through your telephone speaker while on hook If your extension becomes busy off hook making or receiving a DP call etc the music will stop When you go back on hook the music starts again No SLT To set cancel While on hook EB Enter 1 o e Your PBX can be programmed not to play music when 1 is entered while on hook Ask your manager or dealer User Manual 91
68. ct the mailbox each time you record a conversation oP No SLT To record into your mailbox During a conversation D Gee To stop recording press this button again Press 2 way Record User Manual 105 1 8 Using User supplied Equipment To record into another mailbox 2 way Transfer During a conversation D DSS D gt 2 way Transfer another extension no Press 2 way Press DSS or dial Transfer another extension number To stop recording press this button again e The 2 way Record button light or 2 way Transfer button light shows the current status as o S follows Off Not recording On Recording the conversation e Note dd When you record your 2 way telephone conversations you should inform the other party on that the conversation is being recorded ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a 2 way Record button 2 way Transfer button or Direct Station Selection DSS button 106 User Manual 1 9 Using a Display Proprietary Telephone 1 9 Using a Display Proprietary Telephone 1 9 1 Calling with the Incoming Call Log If your PBX receives caller information from the telephone company phone number and or caller name the PBX automatically logs this information each time you do not answer an outside CO line call You can view a log of unanswered calls later to see who called and when and use this information to call back the callers
69. d Attendant AA 43 Automatic Callback Busy Camp on Automatic Callback Busy Cancel 32 Automatic Line Access 21 150 Automatic Redial 29 30 Background Music BGM 91 Basic Calling 20 Before Leaving Your Desk 67 Before Operating a Telephone 12 BGM gt Background Music BGM 91 BSS gt Busy Station Signalling BSS 32 Built in Voice Message BV 2 74 153 Busy Station Signalling BSS 32 156 Busy Tones 163 BV gt Built in Voice Message BV 74 C Call Forwarding FWD Call Hold 50 Call Hold Retrieve 51 151 Call Park 52 152 Call Park Retrieve 53 Call Pickup 46 151 156 Call Pickup Deny 47 151 Call Splitting 54 Call Transfer 48 Call Waiting 55 89 152 154 Call Waiting Tone 164 31 156 67 152 168 User Manual Call Waiting Tone Type Selection 130 Caller ID Indication Common 17 133 Caller ID Indication Personal 17 132 Caller ID Selection Common 17 133 Caller ID Selection Personal 17 132 Calling an Extension That Is Refusing Calls DND Override 37 Calling an Outside Party 21 Calling Other Extensions 20 Calling to and from a Doorphone Doorphone Call 97 Calling with the Incoming Call Log 107 Changing Call Logs and Call Charges 136 Changing Personal Settings Using Programming Mode 129 Changing System Settings Using Programming Mode 123 Changing the Dialling Mode Pulse to Tone Conversion 66 Checking the Time Service Mode 93 Clearing Features 130 Clearing Featu
70. d one intercom call and multiple outside CO line calls To hold multiple calls use the Call Park feature Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call Up to 10 calls can be parked in the PBX To park a call PT SLT During a conversation HOLD 1 J C Tone amp D Tone COD gt Gang zero D P E Enter 22 Dial parking zone number 0 9 Press HOLD or Recall hookswitch 52 User Manual 1 4 During a Conversation To retrieve Call Park Retrieve PT SLT ea stored parking D D gt Gz gt J we Off hook Enter 52 Dial stored parking Talk zone number 0 9 o e 1 Enter 22 when Plan 2 or Plan 3 is selected as the numbering plan through system ae programming For United Kingdom New Zealand enter 36 when Plan 1 is selected or enter 36 when Plan 2 or Plan 3 is selected e 2 Enter 56 when Plan 2 or Plan 3 is selected as the numbering plan through system programming For United Kingdom New Zealand enter 56 when Plan 1 is selected e Ifyou hear a busy tone when parking a call the parking zone is unavailable Dial dd another parking zone number directly EE fyou hear a reorder tone when retrieving a parked call there is no held call in that location Confirm the stored parking zone number e After you park a call you can perform other o
71. dit a Caller ID Selection Common button 120 User Manual 2 1 Control Features 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages If an optional voice message card is installed in the PBX the operator or manager can record play or erase a common Built in Voice Message BV outgoing message OGM in the common message area When an outside CO line call is automatically directed to the common message area or when a Direct Inward System Access DISA call is redirected to the common message area via Intercept Routing the caller will hear a common BV OGM and can leave a voice message To play back or erase the voice message refer to 1 5 5 Using Voice Messaging Built in Voice Message BV To record PT SLT SD gt GZ gt ommno gt GD gt a e pm C Tone Off hook Enter 722 Dial common BV OGM Enter 1 Enter number 01 24 An SLT user can enter 0 GT instead of gt gt 4 gt e Record On hook a message A PT user can play back the message by pressing the AUTO DIAL STORE button instead of going on hook To play back PT SLT DD gt OO gt omneo gt gt HL pm C Tone Off hook Enter 722 Dial common BV OGM Enter 2 Enter number 01 24 An SLT user can enter 0 instead of d 7 a ae Confirm On hook the message e The AUTO DIAL STORE button light shows the current status as follows 5x Off You are recording a message or a messa
72. e Paging feature when you try to make a paging announcement you will hear a busy tone User Manual 83 1 6 Making Answering a Paging Announcement Paging and then Transferring a Call You can transfer a call after making a paging announcement PT SLT During a conversation TRANSFER 2 O EDER gt Co All Extensions 2 extension D gt gt cwta EDES i External Optional for External only 3 03 2 gt All Extensions amp External Press TRANSFER or Enter required number Recall hookswitch For All Extensions amp External you The other party is placed on hold can enter 339 instead of 33 gt gt Wait for an gt h gt aS answer Talk On hook o e 1 You may have to enter the Call Hold feature number after pressing the Recall hookswitch on your single line telephone SLT depending on the SLT Hold Mode of your PBX Call Hold feature number Plan 1 20 United Kingdom New Zealand 50 Plan 2 Plan 3 20 United Kingdom New Zealand 50 Ask your manager or dealer about the mode assigned to your PBX e 2 Enter 33 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 3 Enter 34 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e After you go on hook the party on hold can talk to the person who answers the page 84 User Manual 1 6 Making Answering a Paging Announcement
73. e Personal Programming cccccccscseeeeeceeeeeeeseeneeeeeeeeeesseenaaes 128 3 1 2 Changing Personal Settings Using Programming Mode cccccceeeesteeeeeeeteeeeteeeeeees 129 3 1 3 Customising the Buttons iscsi dicate cecvce doirtans Lepeeneveceegedaveanciausetbenivsatdenicaaedesiesvenctadensians 132 3 2 Managing Call Logs and Call Charges ecccssseereeseeeeeeesseeeeeeeseeeeeneeeeeeesaseeeeeeeeeees 135 8321 REQUIFCIMOMIS osere ci n a EAE E Aaea 135 3 2 2 Changing Call Logs and Call Charges ccccecceeceeeeeeneeeeeeeeeeeeeeeeeeeeeeeeaeeeeensaeeeeenees 136 3 3 Customising Your PBX System ProgrammMing ccccssseceeeseeeeeseeneeeeeeseeeeeeeeeeeeees 138 9 3 1 Programming IMOPMa tO weisicissniciomacerexsusssiedenccehenensvessonteedenteanaaeteb ie hecsseeavinedintenctsendlennice 138 3 3 2 System PROGRAMM MO ieicxzetnacscn dest acorietentacpecsasactmntersadeniaxsoueadstestesietanteinduentemntduacceieapaeess 141 BM ool aKo ID CT e E E 145 4 1 TOURS GUNG sscsitisoissssinpasisisanninna asuaan anaana SopboS ncn nena ses pAs AiaNEa nanain Ei aes Risan ai EaS 146 4AT WOU OO UNG src setae ca hectare ceca deere EEEE EA 146 4 2 Feature Number Tab sc ccscccinscesascssccnnncisassctecsasacassissssencssstnnssnsesssrasscanessaesesearsisaanassesidics 150 4 2 1 Feature Number TS aca care eect ece lca etree aed eden ee reeteaied 150 4 3 identifying TAGS aaa nstsa estates tenets nendiranaa ce ansancasnnitcnsnsaseenninntnadsnussse
74. e call will be disconnected after 10 seconds When playback is complete or you have no voice messages recorded the call will be disconnected after 5 seconds When you erase voice messages the caller s information is erased simultaneously The MESSAGE button light or Message Ringer Lamp shows the current status of the voice message area as follows Off No voice messages or old voice messages only Red on New voice messages If your telephone has no MESSAGE button or Message Ringer Lamp you cannot tell by looking whether there are new voice messages If a new voice message has been recorded you will hear dial tone 4 when going off hook Dial Tone 4 When the remaining recording time for the PBX is less than 5 minutes or when 125 voice messages have been recorded the display informs you that the voice message area is full and you hear dial tone 5 when going off hook If the remaining recording time goes back to being 5 minutes or more for example when messages are erased the display returns to the idle status display and you will hear another dial tone instead of dial tone 5 when going off hook Dial Tone 5 Toni A proprietary telephone PT user can listen to voice messages by entering the Message Waiting Answer feature number 784 7840 ILF Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Message button Caller ID Indication Personal button or Caller ID Indication Commo
75. e certain settings are retained in your proprietary telephone PT not in the PBX an 128 User Manual 3 1 Customising Your Phone Personal Programming 3 1 2 Changing Personal Settings Using Programming Mode You can perform the following while in programming mode Setting Features Clearing Features Confirming Your Own Extension Number Self extension Number Confirmation Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice Default settings may vary depending on your country area For more details consult your dealer To continue PROGRAM gt programme gt O number p Press PROGRAM Follow programme Press STORE Press PROGRAM number Item Programme Number Setting G4 No line Which line do you prefer to seize C1 2 An idle outside CO line when you go off hook to make a call Line Preference Outgoing o 4 outside CO line no An assigned outside CO line 1 8 2 11 No line Which line do you prefer to answer 2 2 A ringing line when you go off hook Line Preference Incoming 2 Lay 2 outside CO line no An assigned outside CO line 1 8 From which outside CO lines do you want to receive calls at your eur poo eee outside CO extension E outside CO line
76. e number of outside CO lines connected to your PBX you can customise unused CO buttons by assigning them to be One touch Dialling buttons To continue D PROGRAM CO DSS PF m AUTO DIAL PROGRAM O D gt prog ramming gt A O Oo inpu STORE Press PROGRAM Press CO DSS Follow Press STORE Press PROGRAM PF or MESSAGE programming input Programmable Button Button Programming Input CO DSS PF MESSAGE Caller ID Indication Personal Y Lunch 5 Y Caller ID Selection Personal Y Single CO S CO Y C0 outside CO line no 1 8 1 Group CO G CO Vv CE outside CO line group no 1 8 Other CO 0 CO v Direct Station Selection DSS v Y Vv 1 extension no 1 One touch Dialling Y vj Y C2 4 desired no max 24 digits Conference Y 3 Message 4 Y 3 ey ae Day 5 Y 4 Save Vv J Night 5 v C5 C6 6 132 User Manual 3 1 Customising Your Phone Personal Programming Programmable Button Button Programming Input CO DSS PF MESSAGE Extension Lock 5 Y extension no Log in Log out Vv 2 way Record 6 Y Y C9 C0 voice mail extension no 2 way Transfer 6 viv C9 C1 voice mail extension no t Live Call Screening LCS 6 viv 9 2 LCS Cancel 6 Y Y G Voice Mail VM Transfer 6 viv C9 C4 voice mail extension no 1 er eet v v C9 L5 extension no Call
77. eceeecceecaeeeeeceeecaecceceeeceeeseeeeeeeeeess 63 1 4 7 Using the Headset Headset Operation cccceeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeeeeeeeetnaaeeeeneaas 64 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation 65 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion cceeceeeeeeeeneeeeeeeeneeeeeneeee 66 1 5 Before Leaving Your DeSK ssiissssissisissassncacisssesazsaensannsesdzaandnnsassausicienantndaasctseinecsassiaenieasens 67 1 5 1 Forwarding Your Calls Call Forwarding FWD c cccccceceesseseeeeeeeeeeeeeseneeeeeeeseeeeees 67 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message 2005 70 1 5 3 Preventing Other People from Using Your Telephone Extension LOcK 00eeeeee 72 1 5 4 Leaving a Group LOg iN LOG OUt 00 eect eee eeee eee eeeea cee eee aaeeeeeaaeeeeeesaaeeeeesaeeeenenaees 73 1 5 5 Using Voice Messaging Built in Voice Message BV ceeeeeeeeeeeeeeeeeeentteeeeeeeeeeee 74 1 6 Making Answering a Paging ANnounCeme nt cccssseeceeeeeeeeeeeeeeeeeseeeeeeeseeeeeeeneeeees 83 UM Me s sence iss sn pcs case ad ose ace aes T 83 1 6 2 Answering Denying a Paging Announcement cceeceeeeeeeeeeneeeeeeeeeeeeeteneeeeteeaeeeenenaees 85 1 7 Setting the Telephone According to Your NeedS ccsseeccssseeceeeseeeeneeeeeeneeeeeeeeeeeeeas 86 1 7 1 Setting the Alarm Timed Reminder
78. ed calls is logged as old already viewed information A Caller ID Indication Personal Common button can be used to Inform you of calls logged in your personal area or the common area Store the information of an incoming call during a conversation and View caller information while on hook and call back a caller whose information is stored in your personal area or the common area A Caller ID Selection Personal Common button can be used to Display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information Display the number of logged calls while on hook and Inform you that the personal or common area call log is full If a Caller ID Indication Common button is not assigned to any PT when calls arrive at multiple PTs or via the DISA Intercept Routing feature caller information will be logged in the personal area of the PT that is connected to the lowest numbered jack on the PBX and a Caller ID Indication Personal button will light Even if you answer a call you can log the caller s information by pressing the Caller ID Indication button during the conversation You can lock your personal area call log including caller information with associated voice messages so that other extensions cannot access your logged information Refer to 1 5 3 Preventing Other People from Using Your Telephone Extension Lock Caller inform
79. er ID Indication Common w 9 6 Caller ID Selection Common vY 9 1 To erase an incorrect entry press the TRANSFER CLEAR button The TRANSFER button becomes the CLEAR button during programming 2 Digits O through 9 X PAUSE and SECRET INTERCOM can be stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 88 If you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt _ SECRET iy 9 0 x 1234 ifi 123 4567 T T T_ Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 3 For a PF button 2 need not be entered before the desired number 4 Allows you to restore the Message Waiting feature to the Message button 5 This button is only available for the operator manager 6 This button is used for Voice Mail Integration features User Manual 133 3 1 Customising Your Phone Personal Programming n e You can programme DSS and PF buttons only from the paired PT an To confirm a button setting Display PT CO DSS PF PROGRAM PROGRAM O MESSAGE oO Press
80. es over connected networks 1 In this manual proprietary telephone PT means an analogue proprietary telephone APT User Manual 3 Important Information 4 WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY EXTERNAL CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions
81. essed c Changing your password regularly 1 To move to the next or previous number or code press the SP PHONE NEXT or REDIAL PREV button respectively To move to another number or code press the AUTO ANS MUTE button one time and dial the desired number To move to another setting press the AUTO ANS MUTE button 2 times 2 To confirm the cleared date and time press the FWD DND Call Forwarding Do Not Disturb or MESSAGE button To return to the previous display press the same button again 3 To move to another setting press the AUTO ANS MUTE button one time 4 To select the desired parameter each extension each outside CO line each account code or all press the SP PHONE NEXT button until the desired parameter is displayed 5 The charge limitation can consist of up to 10 digits The display can show a maximum of 12 digits including the decimal point for the total of call charges for each extension outside CO line account code If the total exceeds 12 digits it is displayed from the first number and decimal digits that cannot be displayed are rounded up User Manual 137 3 3 Customising Your PBX System Programming 3 3 Customising Your PBX System Programming 3 3 1 Programming Information 138 You can change the default settings of your PBX according to your requirements Customisable programming items are shown below with the programme number in parentheses e System Speed Dialling Nu
82. firm hour minute 0 AM 1 PM 1 one time 2 daily 0 2 0 3 User Manual 153 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 7 3 Receiving Call Waiting To set for outside CO line calls 731 1 0 To cancel for outside CO line calls 731 O 0 To set for intercom calls doorphone calls 732 1 0 To cancel for intercom calls doorphone 732 0 0 calls 1 7 4 Preventing Other People from Joining Your 733 Conversation Executive Busy Override Deny To prevent O 0 To allow 1 0 1 7 6 Protecting Your Line against Notification 730 Tones Data Line Security Toset 1 0 To cancel O 0 1 7 8 Clearing Features Set at Your Extension 79 0 Extension Feature Clear 1 7 9 Monitoring a Room Room Monitor 735 Toset 1 To cancel O0 To monitor through a doorphone 31 doorphone no 1 4 5 31 1 8 1 If a Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call 31 doorphone no 1 4 5 31 Opening a Door Door Open 55 door opener no 1 4 5 55 1 8 2 If a Host PBX is Connected Accessing External Services External Feature 6 Access EFA 1 8 3 If a Voice Processing System is Connected Forwarding Your Calls to a Voice Processing 71 System Voice Mail Integration Toset 1 All Calls or 2 Busy No Answer voice mail extensi
83. g Line Preference Outgoing No line Line Preference Incoming A ringing line Outside CO Line Ringing Selection Ring all outside CO lines Alternate Receiving Ring Voice Ringing Tone Call Call Waiting Tone Type Selection Tone 1 User Manual 3 1 Customising Your Phone Personal Programming To return features to default Personal Programming Data Reset PROGRAM AUTO DIAL PROGRAM gt HE gt O STORE Press PROGRAM Enter Press STORE Press PROGRAM Confirming Your Own Extension Number Self extension Number Confirmation You can confirm your jack and extension number Display PT PROGRAM PROGRAM Press PROGRAM Enter 6 Press HOLD Press PROGRAM a e You can also confirm your extension number by pressing the X key 2 times Xx while J on hook Every time you press the x key the display switches between date month day day month and time date month day day month year day of the week and extension number and extension name if stored User Manual 131 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can customise the flexible CO buttons Direct Station Selection DSS buttons Programmable Feature PF buttons and MESSAGE buttons on your proprietary telephone PT and DSS Console by assigning the following features to them For example if your telephone has more CO buttons than th
84. g an Existing Call Executive Busy Override 36 L Last Number Redial 29 150 LCS Cancel 17 133 LCS Password Control 123 LCS gt Live Call Screening LCS 102 Leaving a Conference Call Unattended Conference 59 Leaving a Group Log in Log out 73 Leaving a Message Waiting Indication Calling Back a Caller Who Left an In dication Message Waiting 33 Leaving Playing or Erasing Voice Messages 78 Line Preference Incoming 129 Line Preference Outgoing 129 Live Call Screening LCS 17 102 133 155 Live Call Screening LCS Mode Set 130 Locking Other Extensions Remote Extension Lock Log in Log out 17 73 133 152 Lunch 17 132 M Making Calls 20 Making Answering a Paging Announcement 83 114 Manager Password 125 135 138 Managing Call Logs and Call Charges 135 MESSAGE 15 Message 16 132 Message for Another Extension 16 133 Message Waiting 33 151 Message Waiting for Another Extension Lock 36 Microphone Mute 63 MONITOR 15 Monitoring a Room Room Monitor 95 Muting a Microphone Microphone Mute 63 N Navigator Key 16 Night 17 132 O One touch Dialling 16 25 132 One touch Transfer 48 Opening a Door Door Open 98 Operation 11 Operator Call 21 150 Operator Manager Operation 113 Originating a 3 party to 5 party Conference Call 5 party Conference 60 Other CO O CO 16 132 Outgoing Message OGM for DISA UCD 41 124 Outside CO Line Group Access 22 150 Outside CO Line Ringing
85. ge has finished playing y Red on A message is playing e You can stop playback by pressing the AUTO DIAL STORE button User Manual 121 2 1 Control Features To erase PT SLT SN gt O gt Comnonsvorum gt gt a 2 a C Tone Off hook Enter 722 Dial common BV OGM Enter 0 Enter On hook number 01 24 An SLT user can enter 0 instead of 122 User Manual 2 1 Control Features 2 1 7 Changing System Settings Using Programming Mode The operator or manager can set the following system features while in programming mode PY No SLT PROGRAM O Press PROGRAM programming gt Follow procedure To continue AUTO DIAL STORE Press STORE PROGRAM O Press PROGRAM Setting Procedure Adjusting the current date and time Date amp Time Set date and time Co Cancelling Extension Lock Incoming Call Log Display Lock in the Personal Area and Message Waiting for Another Extension Lock at all extensions Extension Lock CANCEL ALL Clearing the Live Call Screening LCS Password LCS Password Control C023 extension no Setting a password to each extension Extension Password Set Manager only 2 AUTO DIAL manager password STORE To continue AUTO DIAL extension password STORE SP PHONE SP PHONE 4 D REDIAL User Manual 123 2 1 Control Features Setting
86. hanging Personal Settings Using Programming Mode Line Preference Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Single CO S CO button Group CO G CO button or Other CO O CO button User Manual 23 1 2 Making Calls Using an Account Code Account Code Entry The manager may give personal account codes to extension users and check their telephone usage for accounting purposes Alternatively an account code can be specified for each customer to log call durations for billing purposes PT SLT FWD DND CO D gt 2 outside CO D Tone 3 line access no Off hook Press CO or dial outside Press FWD DND CO line access number or enter A PT user can press the PAUSE button instead of the FWD DND button and an SLT user can enter 49 instead of x 4 gt gt comico DO ge D Tone Enter account code Dial outside 4 digits phone number o e Enter X when Plan 2 or Plan 3 is selected as the numbering plan through system programming e You may not be able to make an outside CO line call without entering an account code depending on your telephone s mode of account code entry The mode is assigned to each extension Ask your manager or dealer about your telephone s mode e A Panasonic PT user can enter an account code during a conversation or within 30 seconds after the other party hangs up while hearing a reorde
87. he Common Area 6 To disregard the newest call 2 To overwrite the oldest call 3 User Manual 155 4 2 Feature Number Table 156 Feature While a dial tone is heard Numbering Additional Number 2 1 6 Recording Playing or Erasing Common BV 722 Outgoing Messages 6 To record common BV outgoing message OGM no 01 24 1 0 To play back common BV OGM no 01 24 2 0 To erase common BV OGM no 01 24 0 0 o e 1 For United Kingdom New Zealand Plan 1 200 299 for New Zealand Plan 2 200 499 Plan 3 20 49 e 2 For New Zealand 1 or 9 e 3 For United Kingdom New Zealand Plan 1 36 Plan 2 Plan 3 36 e 4 For United Kingdom New Zealand Plan 1 56 Plan 2 Plan 3 56 e 5 When using an optional 2 port doorphone card select 1 and or 3 not 1 and or 2 as the doorphone door opener number e 6 This feature is only available for the operator manager Feature While a busy tone or DND tone is heard Numbering 1 2 4 When the Dialled Party is Busy or There is No Answer Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 2 Calling an Extension That Is Refusing Calls DND Override Joining an Existing Call Executive Busy Override 3 Reserving a Busy Line Automatic Callback Busy Camp on 6 Feature While dialling or talking Numbering 1 2 5 Switching the Calling Method Alternate
88. he door opener number e The door will stay open for a specified time period e To keep the door open longer enter 5 again using a Panasonic proprietary telephone PT 98 User Manual 1 8 Using User supplied Equipment 1 8 2 Ifa Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features such as Call Waiting offered by another PBX or a telephone company This feature is only available during outside CO line calls lt Example gt To hold the current call and then talk to the new party During a conversation with an outside party During a conversation with an outside party FLASH RECALL 7 7 F a m 7 desired service desired service O gt code S gt 6 gt code FFA Press FLASH RECALL Enter desired Press Recall Enter 6 Enter desired service code hookswitch service code o e Consult your dealer for the appropriate service codes User Manual 99 1 8 Using User supplied Equipment 1 8 3 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System VPS from a telephone Forwarding Your Calls to a Voice Processing System Voice Mail Integration If your PBX has a Panasonic VPS connected using APT Integration the following features are also available Screening Calls Live Call Screening LCS Recording a Conver
89. he grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services IMPORTANT NOTICE Under power failure conditions the connected telephones may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER CARRIERS FOR TOLL CALLS When calling back a number from the Caller ID list all numbers prefixed with 0 AREA CODE will be automatically forwarded to your toll carrier This includes numbers in your local calling area The zero area code should either be removed when calling back local numbers or check with your toll carrier that a charge will not be levied All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of
90. hone number longer than 24 digits can be stored by dividing it among 2 or more One touch Dialling buttons e You can confirm the stored number of a One touch Dialling button by pressing it while on hook e You can press a CO button to select a desired outside CO line before pressing the One touch Dialling button rime Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number User Manual 25 1 2 Making Calls Using Numbers Stored at Your Extension Personal Speed Dialling You can store up to 10 numbers at your extension for your personal use This feature is also known as Station Speed Dialling To store a phone number PT SLT personal speed desired D D DOD gt Pama gt e gt GD of T Off hook Enter 2 Dial personal speed Dial desired Enter On hook dialling number 0 9 phone number max 24 digits For an outside phone number dial an outside CO line access number before the phone number To dial PT SLT ersonal speed AN gt gt E dialling no Off hook Enter or 1 Dial personal speed dialling number 0 9 To confirm Display PT ersonal speed BD gt Ge gt Off hook Enter 3 Dial personal speed Enter dialling number 0 9 o e Enter or 1X when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Personal
91. honeno gt COC gt Ceesiredno Dial phone number Enter Dial desired number Pulse mode Tone mode a e You cannot change from tone to pulse dialling mode e This feature is not available for users in Australia 66 User Manual 1 5 Before Leaving Your Desk 1 5 Before Leaving Your Desk 1 5 1 Forwarding Your Calls Call Forwarding FWD FWD destination Extension Extension You can have your incoming calls forwarded to a specified destination The following methods are available All Calls All calls are forwarded to a specified extension regardless of the status of your extension Busy No Answer BSY NA All calls are forwarded to a specified extension when you do not answer within a specified time period or when your extension is busy To Outside CO Line All calls are forwarded to an outside party if your extension is permitted through system programming The call duration is limited Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set your calls to be forwarded from the destination extension receive calls into your mailbox e You can set the Built in Voice Message BV feature number as the FWD destination to receive calls into one of the voice message areas e The destination of an extension s forwarded calls can call or transfer calls to the original extension FWD AIl Calls Incoming Ree ae i call ama
92. ialling no 0 9 phone no Todial 1X personal speed dialling no 0 9 1 X To confirm 3 personal speed dialling no 0 9 Using Numbers Stored in the PBX System Speed Dialling Todial X system speed dialling no 00 99 Dialling a Preset Number by Going Off hook Hot 74 Line To store 2 phone no Toset 1 0 To cancel O 0 1 2 3 Redialling Redialling the Last Outside Number You Dialled 80 Last Number Redial 80 150 User Manual 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 2 4 When the Dialled Party is Busy or There is No Answer Leaving a Message Waiting Indication Calling 70 Back a Caller Who Left an Indication Message Waiting Leaving a Message Waiting Indication To leave 1 extension no 0 To cancel 2 extension no 0 Calling Back a Caller Who Left an Indication To cancel all indications left at your O 0 extension To cancel all indications left at another 3 extension no extension To lock indications left at your extension 4 digit 4000 9999 lock code 2 times 0 To unlock indications left at your stored lock code 0 extension 1 2 6 Using Your Calling Privileges at Another 7 extension password your extension Extension Walking COS no 0 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answer
93. ice messages waiting when using the BV feature If you go off hook with a single line telephone SLT that has messages waiting a special dial tone dial tone 3 will be heard You can call a caller back or listen to the message by entering the Message Waiting Answer feature number 784 7840 rice Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Message button or Message for Another Extension button Joining an Existing Call Executive Busy Override You can join an ongoing conversation establishing a 3 party conference call if your extension is permitted through system programming To join an outside CO line call D Off hook User Manual aa a es Optional Press red CO Talk A 3 party conference call is now established 1 2 Making Calls To join an intercom call PT SLT While hearing a busy tone 3 a hg Optional Talk A 3 party conference call is now established To disconnect one party and talk with another when one of the parties is an outside party INTERCOM Press CO or INTERCOM To leave the conference call PT SLT T y The other 2 parties can continue their conversation On hook e You can also prevent others from joining your conversations Refer to 1 7 4 Preventing Ld Other People from Joining Your Conversation Executive Busy Override Deny EE Calling an Extension That Is Refusing Calls DND Override
94. ination You can transfer incoming calls to outside destination when your PT is permitted through system programming P No SLT During a conversation TRANSFER Press TRANSFER a CO rs S gt rs no l s gt R la Tone C Tone amp outside CO D Tone line access no Press CO or dial outside CO line access number Dial outside phone Talk On hook number The call is transferred CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected To return to the held call before the destination answers press the TRANSFER button or corresponding CO INTERCOM button After transferring the call to an outside party you can join the call by pressing the CO button that you used to transfer the call A 3 party conference call is established Conference To change the transfer destination before going on hook press the CO button whose indicator is flashing slowly to retrieve the call then repeat the Call Transfer procedure IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button User Manual 49 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park 8
95. ing No SLT To set cancel While on hook AUTO ANS MUTE Press AUTO ANS MUTE e The AUTO ANS MUTE button light shows the current status as follows N Off Not set Red on Set This feature is not available for incoming outside CO line calls and doorphone calls User Manual 45 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Preventing Other People from Picking Up Your Calls Call Pickup Deny Answering a Call from Another Telephone Call Pickup Without leaving your desk you can answer an incoming call that is ringing at another extension or your extension group or that was received by a preprogrammed Telephone Answering Machine TAM extension from your phone The following types of call pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specific extension s call Call Retrieving from a TAM Retrieves a call on a TAM PT SLT Group ae hs Optional k2 C4 gt extension no Directed Off hook Enter 40 or 4 and then dial extension number PT SLT While the TAM is answering a call DQ gt Meo S D gt R B Tone Off hook Dial TAM extension Enter 4 Talk number e 1 Enter 40 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 2 Enter 41 when Plan 2 or P
96. ing Mode e This operation can be performed only if the operator or manager has set the extension password of the corresponding extension Refer to 2 1 7 Changing System Settings Using Programming Mode E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Extension Lock button User Manual 2 1 Control Features 2 1 2 Switching the Time Service Mode Time Service The PBX can be programmed to make and receive calls differently in each time service mode day night and lunch The time service mode can be set to be changed manually manual mode or automatically at preprogrammed times automatic mode through system No SLT programming Even if automatic mode has been selected the operator or manager can change the current time service mode manually To change the time service mode manually D Day Night Lunch CE o N gt w CG Off hook Press Day Night or Lunch or On hook enter 781 to 783 as you desire To return to automatic mode after changing the time service mode manually S gt m wD eS Off hook Enter 78 Enter 0 Enter On hook To confirm the current time service mode Display PT While on hook Enter The display shows the current mode for 3 s User Manual 115 2 1 Control Features o e The Day Night and Lunch button lights show the current status as follows Off Not set Z Red on Set e f lunch mode is set man
97. ing a Call from Another Telephone Call Pickup Group Call Pickup 40 40 Directed Call Pickup 4 extension no 41 Preventing Other People from Picking Up Your 72 Calls Call Pickup Deny To prevent 1 0 Toallow 0 0 1 4 2 Holding a Call To retrieve a call Call Hold Retrieve To retrieve an outside CO line call 53 no 1 8 of outside CO line being 59 held To retrieve an intercom call 5 extension no that put the call on hold 5 User Manual 151 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number Holding in a System Parking Zone Call Park To park a call 22 parking zone no 0 9 22 3 To retrieve 52 stored parking zone no 0 9 56 4 1 4 4 Answering Call Waiting 6 Answering Call Waiting from the Telephone Company 1 4 5 Talking to Multiple Parties Conference Originating a 3 party to 5 party Conference Call 5 22 phone no CONF 4 times CONF party Conference 22 1 5 1 Forwarding Your Calls Call Forwarding 71 FWD 1 7 2 Refusing Incoming Calls Do Not Disturb DND 0 Cancel 0 1 All Calls extension no 0 2 Busy No Answer extension no 0 3 To Outside CO Line outside CO line access no outside phone no 4 Do Not Disturb DND 0 5 Follow Me your extension no 0 8 Follow Me Cancel your extension no 0 1 5 2 Showing
98. ing a Conference Call Unattended Conference The PT user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversation Certain extensions may be restricted from executing this feature through system programming No SLT User Manual 59 1 4 During a Conversation To leave a conference call and establish an unattended conference call When you are talking with 2 outside parties Press CONF To return while others are talking Press the CO flashing green at moderate speed o e CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system fF programming Both outside parties will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected The originating extension user will hear a ring tone or an alarm tone before the time limit If the originating extension does not return to the conference within a specified time period the unattended conference call will be disconnected Originating a 3 party to 5 party Conference Call 5 party Conference A PT user can establish a 3 party to 5 party conference call with up to 5 extensions or with a combination of extensions and up to 2 outside parties oP No SLT 60 User Manual 1 4 During a Conversation To establish a 5 party conference call To continue D gt aw gt GEE gt Off hook
99. ing a conversation will disconnect the current call and redial the stored number Saving an Outside Phone Number for Redialling Saved Number Redial The saved number remains available until another number is stored TP No SLT To save During a conversation or while hearing a busy tone AUTO DIAL STORE Press AUTO DIAL Press Save STORE To dial Off hook Press Save To dial automatically Automatic Redial SP PHONE MONITOR Press Save Press SP PHONE or MONITOR ieee Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Save button 30 User Manual 1 2 Making Calls 1 2 4 When the Dialled Party is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Camp on Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Joining an Existing Call Executive Busy Override Calling an Extension That Is Refusing Calls DND Override Reserving a Busy Line Automatic Callback Busy Camp on If a dialled extension or a desired outside CO line is busy you can set the Automatic Callback Busy feature Then when the extension or outside CO line becomes idle your telephone will ring automatically When you answer the callback ring e adialled extension becomes idle e a desired outside CO line that
100. ity code gt STORE gt END Enter 512 Press NEXT Enter code Enter security code Press STORE Press END number 1 4 4 10 digits To continue NEXT lt gt PREV Press NEXT Press PREV SELECT Press SELECT 142 User Manual 3 3 Customising Your PBX System Programming o e WARNING N There is a risk that fraudulent telephone calls will be made using the Outside to FH Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly e Security code numbers not security codes are logged by Station Message Detail Recording SMDR e The number of digits required for DISA security codes can be assigned in DISA Security Code Digits 530 DISA Security Code Digits 530 You can select the number of digits used for DISA security codes assigned in DISA Security Code 512 cE mm gt ED gt gt gt a Enter 530 Press NEXT Press SELECT Press STORE Press END 4 10 digits o e When this setting is changed all assigned DISA security codes are cleared User Manual 143 3 3 Customising Your PBX System Programming Entering Characters You can enter the
101. k 17 This allows outside CO line conversations between the specified SLTs and outside destinations e When the power is turned back on Your PBX restarts with the stored data automatically Memory is protected by a factory provided lithium battery There is no memory loss except for the data associated with Automatic Callback Busy Redial and Call Park User Manual 149 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table The numbers listed below are the feature numbers used to access the PBX features The numbering plan can be selected through system programming Numbers in parentheses indicate that the feature numbers are different from those of Plan 1 when Plan 2 or Plan 3 is selected Feature While a dial tone is heard Numbering Additional Number 1 2 1 Basic Calling To call another extension Intercom Call 100 199 100 499 or 10 49 To call the operator Operator Call 0 9 To select an idle outside CO line automatically 9 0 2 outside phone no Automatic Line Access To select an idle outside CO line in the specified 8 outside CO line group no 1 8 outside CO line group automatically Outside outside phone no CO Line Group Access Using an Account Code Account Code Entry X 49 account code outside phone no Xx 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store 2x personal speed d
102. lan 3 is selected as the numbering plan through system programming e By setting system programming in advance you can pick up a call to another extension in the same extension group simply by going off hook even if your extension is not ringing extension is not the TAM extension or the TAM cannot answer the call because it is T e If you hear a reorder tone when trying to retrieve a call from a TAM the dialled an performing another operation 46 User Manual 1 3 Receiving Calls Preventing Other People from Picking Up Your Calls Call Pickup Deny You can prevent other extension users from picking up your calls PT SLT C1 Prevent D gt Na aS l 0 Allow Tone Off hook Enter 72 Enter 1 to prevent Enter or 0 to allow SD gt GM gt An SLT user can enter 0 instead of User Manual 47 1 4 During a Conversation 1 4 During a Conversation 1 4 1 Transferring a Call Call Transfer Transferring to an Extension within the PBX Transferring to an Outside Destination Transferring to an Extension within the PBX You can transfer incoming calls to another extension Depending on the setting of your PBX proprietary telephone PT users may also be able to transfer incoming outside CO line calls to another extension simply by pressing the corresponding Direct Station Selection DSS button One touch Transfer To transfer PT SLT During a conversation TRANSFER D
103. lephone number has been stored beforehand This feature is also known as Pickup Dialling To store a phone number SoD o gt E ole C Tone Off hook Enter 74 Enter 2 Dial desired Enter On hook phone number max 32 digits Dial an outside CO line access number before the outside phone number User Manual 27 1 2 Making Calls To set cancel Set o0 gt S gt D e ep Cancel Off hook Enter 74 Enter 1 to set Enter On hook or 0 to cancel You can enter 0 instead of To dial o e To call another party dial the desired party s phone number before the preprogrammed number is dialled e Up to 32 digits including can be stored However depending on your mode of account code entry X may not be regarded as a pause e Rotary SLT users cannot programme this feature Using a Preprogrammed Number Quick Dialling You can make a call simply by using the preprogrammed code number 50 through 59 For more details consult your manager or dealer PT SLT DD gt ikine Off hook Dial quick dialling number 50 59 o e This feature may be restricted depending on system programming 28 User Manual 1 2 Making Calls 1 2 3 Redialling Redial features make it easy to make consecutive calls to the same outside party Redialling the Last Outside Number You Dialled Last Number Redial Saving an Outside Phone Number for Redialling Saved Number Redi
104. llback Busy Off Background Music BGM Off Call Forwarding FWD Off Call Pickup Deny Allow Call Waiting Disable Data Line Security Off Do Not Disturb DND Off Executive Busy Override Deny Allow Hot Line The stored telephone numbers will be cleared Log in Log out Log in Message Waiting All messages left by other extensions will be cleared Paging Deny Allow Room Monitor Off Timed Reminder Cleared Voice Mail Integration Off PT SLT SD gt Gy D e T C Tone Off hook Enter 79 Enter On hook An SLT user can enter 0 instead of 94 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 9 Monitoring a Room Room Monitor You can monitor a room through another proprietary telephone PT or monitor a door through a doorphone The PT you want to monitor should be set in advance to allow monitoring To set At the monitored telephone S gt a gt gt w amp Off hook Enter 735 Enter 1 Enter To monitor SP PHONE AUTO ANS gt O e m MUTE Press Press Dial monitored SP PHONE AUTO ANS MUTE extension number Room monitoring starts To monitor through a doorphone SP PHONE AUTO ANS MUTE Press Press Enter 31 SP PHONE AUTO ANS MUTE AUTO ANS MUTE On hook Press AUTO ANS MUTE 2 doorphone no Dial doorphone number 1 4 to monitor Monitoring starts User Manual 95 1 7 Setting the Telephone According to Your Needs To
105. lso be stored e Ifyou do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 88 If you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt SECRET 9 0 xx 1234 ifi 123 4567 jf T E T_ sr l o Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 User Manual 141 3 3 Customising Your PBX System Programming System Speed Dialling Name 011 You can store the name associated with each speed dialling number These names are displayed when making calls using the System Speed Dialling feature To enter characters refer to Entering Characters fro end DoD gt Gam gt Mae gt gt SORE gt CED Enter 011 Press NEXT Dial system Enter name Press STORE Press END speed dialling max 16 number 00 99 characters To continue C NEXT lt gt PREV Press NEXT Press PREV SELECT Press SELECT DISA Security Code 512 You can assign required Direct Inward System Access DISA security codes if Trunk Security or All Security is selected in DISA Security Mode 511 o enad MMC gt wD gt secur
106. mber 001 e System Speed Dialling Name 011 e DISA Security Code 512 e DISA Security Code Digits 530 Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX T7730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perform programming your extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records that contain all dealer performed system programming If necessary you can request copies of these records to confirm the available facilities and features User Manual Icon Descriptions 3 3 Customising Your PBX System Programming Fixed Button KX T7730 KX T7735 Function REDIAL PREV PREVIOUS SP PHONE NEXT FWD DND CONF MESSAGE INTERCOM SECRET AUTO DIAL STORE STORE PAUSE PAUSE PROGRAM PROGRAM HOLD END AUTO ANS MUTE SELECT FLASH RECALL FLASH TRANSFER CLEAR User Manu
107. me Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb User Manual 77 1 5 Before Leaving Your Desk Leaving Playing or Erasing Voice Messages To leave a voice message in a user s personal message area From an Outside Telephone PT SLT desired D amp D gt Za ba gt BV OGM amp C Tone Off hook Dial desired phone Record a number to access message personal message area Calls are forwarded to the personal message area if set to be forwarded To leave a voice message in the common message area From an Outside Telephone N desired D ET 2 gt Sie es d v BV OGM amp C Tone Off hook Dial desired phone Record a number to access message common message area DISA calls are transferred to the common message area when a wrong number is dialled or when a specified intercept timer expires 78 User Manual 1 5 Before Leaving Your Desk To leave a voice message using Direct Message PT SLT th DS gt Goa gt gt aa gt D Off hook Enter 725 Enter 1 Dial another Enter extension number gt gt D E gt GT An SLT user can enter 0 instead of C Tone v Record a On hook message To view and play back a voice message in a voice message area Display PT When the Message Ringer Lamp or MESSAGE button is lit the Caller ID Indication Personal Common button will be lit if assigned
108. n button 1 6 Making Answering a Paging Announcement 1 6 Making Answering a Paging Announcement 1 6 1 Paging Paging Paging and then Transferring a Call Paging You can make a paging announcement to several people at once Your paging announcement can be heard through an external speaker and through the built in speakers of proprietary telephones PTs An extension user can answer your paging announcement and establish an intercom call There are 4 types of paging as shown below All Extensions Paging through the built in speakers of all PTs Group Paging to a certain extension group through the built in speakers of PTs External Paging through an external speaker All Extensions amp External Paging through both the built in speakers of all PTs and an external speaker PT SLT MB gt Co All Extensions i GDG gt Sroupno Group 1 8 2 SS gt 3 4 External J es gt gt BIB gt All Extensions amp External o for External only Off hook Enter required number Announce For All Extensions amp External you can enter 339 instead of 33 gt Ga gt hs Talk o e 1 Enter 33 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 2 Enter 34 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e Only one person can use the Paging feature at a time If someone is already using th
109. ncel a message waiting indication using the MESSAGE button desired MESSAGE MESSAGE Gs D gt 8B gt Off hook Dial desired Press MESSAGE 2 times On hook extension number Calling Back a Caller Who Left an Indication To check a received message and call back Display PT While on hook MESSAGE MESSAGE e X S k Message for Message for Another Extension Another Extension Press MESSAGE or Off hook Press MESSAGE or Talk Message for Another Message for Another Extension until the desired Extension extension is displayed The message is cleared after the conversation To cancel all message waiting indications left at your extension PT SLT Q 2 om gt om gt m 2 eR D Tone C Tone Off hook Enter 70 Enter 0 Enter On hook An SLT user can enter 0 instead of 34 User Manual 1 2 Making Calls To cancel all message waiting indications left at another extension SS l om gt gt e gt GQ aR D Tone C Tone Off hook Enter 70 Enter 3 Dial extension number Enter On hook To lock unlock message waiting indications PT SLT oak ode gt Teak 00 Loc S amp S gt Gam gt Oe a C Tone lock code Unl ck Off hook Enter 70 Enter lock code 4000 9999 Enter 2 times to lock or one time to unlock An SLT user can enter 0 instead of User Manual 35 1 2 Making Calls 36 You can lock message waiting indications so that other exte
110. ng 3 extensions e Ifa parked call is not retrieved within 5 minutes while you are trying to establish a 5 party conference call you will hear a ring tone If you are having a conversation with another party at that time you will hear an alarm tone e Ifyou hear a busy tone after dialling the desired phone number or if you dial a wrong phone number press the FLASH RECALL button to retry e If you want to talk to the other 2 parties on hold again before the fourth party answers first go on hook then follow the Call Park Retrieve procedure and press the CONF button to retrieve each of the held calls rice Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button 62 User Manual 1 4 During a Conversation 1 4 6 Muting a Microphone Microphone Mute You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker TP No SLT To set cancel AUTO ANS MUTE Press MUTE o e The AUTO ANS MUTE button light shows the current status as follows Off Normal Flashing red slowly Mute e This feature is only available during a hands free conversation User Manual 63 1 4 During a Conversation 1 4 7 Using the Headset Headset Operation Connecting an optional headset allows for hands free conversations This feature is also known as Handset Headset Selection DP No SLT To talk using the headset
111. ng Voice ceeeeeeeeeeeeeeeeeeeeees 39 1 2 6 Using Your Calling Privileges at Another Extension Walking COS ccceeeeeeee 40 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 41 1 3 FROCOIVING Call S i cissiscccnsecsstcccentancettescnsecsexanscctaseanancseteconsneesdnsorssaessseraxsedenseanastinessenenennncaues 44 1 3 1 Answering Call Sisigcssciciccziconsctassctdetceieandatininnouhindetenneasstianexuadienusciecseeeletaeaaednomantoeennen ieee 44 1 3 2 Answering Hands free Hands free Answerback c seeeseeseeceeeeeceecaeeeaeeeaeeeeeeeeeees 45 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup ccccccsssssseeeeeeeeeees 46 1 4 During a Conversation sasscisiss ciissstnsssenca essa csnnncacsssisnensacssncnanesdsassnnsenaasseensarsatanadsannsenenszeas 48 1 4 1 Transferring a Call Call Transfer ccccceeeccseeeeeseeeeeeeeaeeeeeeaeeseeseeeeeeessaaeeeeeesaeeeenenaees 48 1 42 Holdinga veer ae mee eR eC Rr ene er mE ee eer ee eee 50 1 4 3 Talking to 2 Parties Alternately Call Splitting ccccececeeee cence eeeeeeeeeeseaeeeeeeseeeeneeaees 54 1 4 4 Answering Call VAIN ane catcesieenwered gaat sd da chidacatin ty hees pel acreage easiest 55 1 4 5 Talking to Multiple Parties Conference eccecceeeeeeeeeeeeneeeeeeeeaeeeeeeeeeeeeeeeaeeesneeeeeneeaees 58 1 4 6 Muting a Microphone Microphone Mute ceccs
112. ng features activate e Retrieving a held call e Picking up another call e Establishing a conference call e Paging Answering a paging announcement User Manual 165 4 4 Revision History 4 4 Revision History 4 4 1 Version 2 0 Changed Contents e 1 2 1 Basic Calling Calling an Outside Party e 3 2 Managing Call Logs and Call Charges e 4 1 1 Troubleshooting e 4 3 1 Identifying Tones 166 User Manual Index User Manual 167 Index Numerics 2 way Record 17 105 133 2 way Transfer 17 106 133 301st Incoming Call Logged in the Common Area 3 level Automated Attendant 2 120 155 3 party Conference 58 156 5 party Conference 60 152 A Absent Message 70 152 Accessing Another Party Directly from Outside Direct Inward System Access DISA 41 Accessing External Services External Feature Access EFA 99 Account Code Entry 24 150 Adding a Third Party During a Conversation 3 party Conference 58 Alternate Calling Ring Voice 39 156 Alternate Receiving Ring Voice 130 Answering a Call from Another Telephone Call Pickup 46 Answering a Call Ringing at Another Telephone Call Pickup 46 Answering Call Waiting 55 Answering Call Waiting from the Telephone Company 57 Answering Call Waiting inthe PBX 55 Answering Calls 44 Answering Hands free Hands free Answerback 45 Answering Denying a Paging Announcement 85 Appendix 145 AUTO ANS Auto Answer MUTE 15 AUTO DIAL STORE 15 Automate
113. no Outside CO Line Ringing 1 8 Selection Ring all outside CO lines User Manual 129 3 1 Customising Your Phone Personal Programming Item Programme Number Setting How do you prefer to receive intercom 4 GO Ringing Tone Call calls Alternate Receiving Ring Voice 4 Directly The party s voice is heard without ringing Which call waiting tone do you prefer 5 1 Tone 1 for intercom outside CO line calls Call Waiting Tone Type Selection 5 2 Tone 2 You can monitor the message Which service do you prefer when a a a through the telephone speaker calling party is recording a message Hands free mode in your mailbox Live Call Screening LCS Mode Set a Only an alert tone is heard Private mode 130 lt r n used displayed the setting was invalid 3 beeps are heard Clearing Features You can reset the following features to their default settings This operation also cancels the AUTO ANS MUTE status of both the Hands free Answerback feature and the Room Monitor feature If there are only 3 lines in the PBX outside CO line numbers 4 through 8 cannot be After the programme number is entered the programme title and the selection are e After you have changed a setting the STORE button turns red and one beep is heard If Feature Default Settin
114. not be used to perform the following operations Making outside CO line calls Accessing logged information However you may be able to make outside CO line calls depending on system programming e If you forget the code or cannot unlock your phone ask your operator or manager He or she can unlock your extension Remote Extension Lock e The lock code must be 4 digits and must not include the or X characters e The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL e This feature also functions as Incoming Call Log Display Lock 72 User Manual 1 5 Before Leaving Your Desk 1 5 4 Leaving a Group Log in Log out You can change your status in an extension group When you log out incoming calls to the group will not ring at your extension When you log back in calls will again ring at your extension Default Log in Extension Group To set Log in Log out PT SLT Co Log in D GS D ie SS gt rl aw D S Off hook Enter 736 Enter 0 to log in Enter On hook or 1 to log out An SLT user can enter 0 instead of Log in Log out Press Log in On hook Log out o e The Log in Log out button light shows the current status as follows Off Log in mode Ey Red on Log out mode e The last member of a group cannot log out E Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Log in Log out
115. nsions cannot confirm call back or clear message waiting indications left at your extension Message Waiting for Another Extension Lock The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL Even while this lock is on you can confirm call back or clear message waiting indications left at your own extension On your proprietary telephone PT you can establish one or more Message for Another Extension buttons These buttons can display message waiting indications left at other telephones To cancel all message waiting indications left at another extension it is necessary to first assign the corresponding Message for Another Extension buttons on your phone The MESSAGE Message for Another Extension button light or Message Ringer Lamp shows the current status as follows Off No messages Red on New messages The display shows messages in the order received starting with the selected message lt Example gt 567 8 gt 1234 The MESSAGE button is used to perform operations and display notifications from both the Message Waiting and Built in Voice Message BV features If a message has also been left in a voice message area Voice Message will be shown on a display PT when the MESSAGE button is pressed Refer to 1 5 5 Using Voice Messaging Built in Voice Message BV Each extension can have a maximum of 8 messages waiting when using the Message Waiting feature or a maximum of 125 vo
116. ntedacnanaestanas 158 4 3 1 Identifying TONES isisisi iiin ap nee baer tat dled aaaea EES 158 4 4 Revision H StOFY sesscsccnicsssssascseciccatsaasnentscasenastnasnaaseccaiandnzaatanameacssicsatanssasetensassasaaaaasunsesaas 166 4AT Versio races snare arsteletigecetness areca a aa aA E aA aeS 166 MOEK eenscssaessansasisnnsncewsnssssaiesacsnsauetnstanessnsnsdenenisshsnssiecewsnnnndasasaasenacaedceeeucasie 167 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 11 1 1 Before Operating a Telephone 1 1 Before Operating a Telephone 1 1 1 Before Operating a Telephone What Kind of Telephone Can Be Used You can use a single line device such as a single line telephone SLT fax machine modem or wireless telephone or a Panasonic proprietary telephone PT such as the KX T7730 Some features may not be available depending on the telephone you are using If you are using a Panasonic PT with special feature buttons or a display Display PT or both follow the procedures that use feature buttons or the display for easy operation If you are using an SLT follow the procedures that use specified numbers to access features feature numbers If you use a Direct Station Selection DSS Console you can also use the buttons on the DSS Console to perform operations instead of the buttons on the c
117. om the Telephone Company New Zealand only 159 Ringback Tones Room Monitor S Safety Instructions 4 Save 16 132 Saved Number Redial 30 Saving an Outside Phone Number for Redialling Saved Number Redial 30 Screening Calls Live Call Screening LCS Self extension Number Confirmation 131 Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 32 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up 114 164 95 154 102 170 User Manual Call 117 Setting Features 129 Setting the Alarm Timed Reminder 86 Setting the Telephone According to Your Needs 86 Short Message Service SMS 3 Showing a Message on the Caller s Telephone Display Absent Message 70 Single CO S CO 16 132 SMS gt Short Message Service SMS 3 SP PHONE 15 Station Feature Clear gt Extension Feature Clear Station Programme Clear gt Extension Feature Clear 94 154 Station Speed Dialling gt Personal Speed Dialling 26 150 Switching the Calling Method Alternate Calling Ring Voice 39 Switching the Time Service Mode Time Service 115 System Password 125 135 138 System Programming 138 141 94 154 System Speed Dialling 27 150 System Speed Dialling Name 011 142 System Speed Dialling Number 001 141 T Talking to 2 Parties Alternately Call Splitting 54 Talking to Another Party without Lifting the Handset Hands free Operation 65 Talking to Multiple Parties
118. on no 0 To cancel O Cancel 0 To listen to messages 784 0 154 User Manual 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number Screening Calls Live Call Screening LCS 77 To set the LCS password 3 digit LCS password 2 times To cancel the LCS password stored LCS password 1 9 1 Calling with the Incoming Call Log To erase all caller information in the 70 personal area To disregard the newest call in the 737 O personal area To overwrite the oldest call in the personal 737 1 area To set logging of caller information when 738 1 Personal area or 2 Common answering a call area 0 To cancel logging of caller information 738 O Cancel 0 when answering a call 2 1 2 Switching the Time Service Mode Time 78 Service 6 To set Day Night Lunch 1 2 3 To cancel 0 2 1 3 Setting an Alarm for Other Extensions 764 Remote Timed Reminder Wake up Call 6 Toset extension no 76 hour minute 0 AM 1 PM 1 one time 2 daily To cancel extension no 76 2 To confirm extension no 76 3 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL 6 Toerase 70XX 2 1 5 Disregarding the Newest Call or Overwriting 737 the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in t
119. onnected PT not have feature buttons you may an change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons TL e f you use a Panasonic PT that does Feature Numbers Features have been assigned feature numbers which can be entered on your telephone to access the corresponding feature Some features are only accessible by entering the feature number In addition some features require other additional parameters to be entered to activate the feature Where necessary these are specified in the text Notice The default value assigned to certain features may vary depending on your country area For more details consult your dealer If you use an SLT that does not have the X or keys it is not possible to access features that have x or in their feature numbers Tone Various tones are used during or after operations to provide you with information For more details regarding the types of tones and their meanings refer to 4 3 1 Identifying Tones Appendix Display In this manual you will see the phrase the display This refers to the display of a Panasonic PT When you use a Panasonic display PT displayed messages or items help you to operate the telephone 12 User Manual 1 1 Before Operating a Telephone Your Extension Number If you use a Panasonic display PT you can confirm your own extension number by pressing the X key 2
120. ooo000 200000 Ea Press Call button for 1 s To answer a call from a doorphone PT SLT D Off hook To call a doorphone PT SLT 1 2 D S gt om E Off hook Enter 31 Dial doorphone number 1 4 User Manual 97 1 8 Using User supplied Equipment o e 1 Enter 31 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 2 When using an optional 2 port doorphone card select 1 and or 3 not 1 and or 2 as the doorphone number e f no one answers a doorphone call within a specified time period ringing stops and the call is cancelled e When an optional 4 port doorphone card is installed in the PBX doorphones 1 and 2 or doorphones 3 and 4 cannot be used at the same time When one is in use you cannot have a conversation with the other Opening a Door Door Open You can unlock a door from your extension if enabled through system programming From an enabled extension PT SLT DQ gt GS gt m 2 wS C Tone Off hook Enter 55 Dial door opener On hook number 1 4 From an extension that is on a call with a doorphone PT SLT 5 P gt EA Enter 5 or press Recall hookswitch On hook and then enter 5 o e 1 Enter 55 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 2 When using an optional 2 port doorphone card select 1 and or 3 not 1 and or 2 as t
121. or dealer e Ifyou use a Panasonic display proprietary telephone PT the call charge if enabled called party s name if stored and call duration can be displayed alternately by pressing the CO button whose indicator is green e Extension to Outside CO Line Call Duration The length of extension to outside CO line calls may be limited through system programming Both the extension user and the outside party will hear a warning tone at 5 second intervals 15 seconds before a specified time limit When the timer expires the call is disconnected e Budget Limitation The length of outside CO line calls may be limited due to Budget Limitation through system programming Both the extension user and the outside destination will hear an alarm 3 sets of 3 beeps when a specified limit is reached and the extension user cannot make further outside CO line calls If programmed through system programming the call may be disconnected after the alarm e To make a call to another party without going on hook press the FLASH RECALL button Pressing the button will re access the outside CO line and provide an external dial tone You can dial the new phone number without going on off hook e Hands free Operation You can make an outside CO line call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation Customising Your Phone e 3 1 2 C
122. our Line against Notification Tones Data Line Security m Set your line to not receive signalling tones User Manual 147 4 1 Troubleshooting Problem Remedy cannot send a call waiting tone to the dialled extension The other party has not set the Call Waiting feature amp Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 1 4 4 Answering Call Waiting 1 7 3 Receiving Call Waiting The other party has set Data Line Security amp 1 7 6 Protecting Your Line against Notification Tones Data Line Security forgot my extension password mm Ask your manager to assist you I 2 1 7 Changing System Settings Using Programming Mode Music started playing through the telephone s speaker This is Background Music BGM amp gt 1 7 5 Turning on the Background Music BGM m Turn off the music by entering 1 while on hook mm Ask your manager or dealer to set your extension not to play music when 1 is entered while on hook want to prevent a number that is stored in memory from being displayed when making a call Conceal the number I 3 1 3 Customising the Buttons want to confirm my extension number Confirm your extension number by pressing the X key 2 times while on hook or through personal programming Your Extension Number in 1 1 1 Before Operating a Telephone 3 1 2 Changing Personal Settings Using Programming
123. party s voice User Manual 39 1 2 Making Calls 1 2 6 Using Your Calling Privileges at Another Extension Walking COS You can use your calling privileges class of service COS at another extension to override calling restrictions that have been set at that extension To use this feature a preprogrammed extension password is required Ask your manager for the extension password PT SLT At another extension extension your WD gt gt gt D gt Off hook Enter 7 Enter extension Dial your password extension number D outside phone C Tone amp no D Tone Enter Dial outside phone number An SLT user can enter 0 Press the CO button or seize an outside CO instead of line before dialling the outside phone number Rotary single line telephone SLT users cannot use this feature 40 User Manual 1 2 Making Calls 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA When an outside caller dials a specified telephone number of the PBX a prerecorded Direct Inward System Access DISA outgoing message OGM can greet the caller and give information about how a to access an extension The operator does not need to be involved If there is no recorded message the caller will hear a short beep instead of the DISA OGM The caller may also be able to access system features or call an outside party by using the caller s pa
124. perations User Manual 53 1 4 During a Conversation 1 4 3 Talking to 2 Parties Alternately Call Splitting When talking to one party with another party on hold you can switch between the 2 parties During a conversation D D CO CO one z 4 CO INTERCOM Press HOLD Press CO or Talk to the Press HOLD INTERCOM other party Disregard this step if both parties are extensions D co J f C Tone INTERCOM t Press CO or Talk to the INTERCOM original party Disregard this step if both The other party parties are extensions will be on hold During a conversation L a amp es j La cs D Tone Press Recall Talk to the Press Recall Talk to the original party hookswitch other party hookswitch The other party will be on hold o e This feature is not available for calls from doorphones or paging announcements 54 User Manual 1 4 During a Conversation 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone is heard through the speaker or handset when either an outside CO line call is received or another extension is letting you know that a call is waiting You must activate this feature to be able to use it Default Disable To set Call Waiting refer to 1 7 3 Receiving Call Waiting You can answer the second call by
125. r tone by pressing the FWD DND Call Forwarding Do Not Disturb button then entering the account code e Account codes may use the digits O through 9 Non numeric codes such as FLASH RECALL and PAUSE cannot be used e You can clear the account code by pressing the x x key or FWD DND button while entering the account code and then re enter the account code does not exist Enter the correct code EE _ For your convenience you can store a code together with a phone number in the telephone s memory e g Speed Dialling J J e Ifyou hear a reorder tone after entering the account code the account code entered ieee Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 24 User Manual 1 2 Making Calls 1 2 2 Easy Dialling There are several convenient methods of storing and dialling frequently used phone numbers Using a One touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers Stored in the PBX System Speed Dialling Dialling a Preset Number by Going Off hook Hot Line Using a Preprogrammed Number Quick Dialling Using a One touch Button One touch Dialling You can dial a phone number max 24 digits previously stored to a flexible button with a one touch operation oP No SLT SS D gt One touch Dialling Off hook Press One touch Dialling e A telep
126. rcom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation Hints IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References Related or required programming is noted e f your telephone type is not included in the operation steps for example only PT is dd marked and you are using an SLT your telephone cannot execute that feature EE f your telephone can use several methods to execute one feature you can select the preferred method according to your needs 18 User Manual 1 1 Before Operating a Telephone Connection Example This diagram shows devices that can be connected Telephone Company _ g Doorphone Batteries Door Opener Doorbell Door Chime External audio source radio CD player etc Paging system loudspeaker amplifier SLT and speaker etc K gt PT Fax Telephone Answering Machine J Wireless Phone Printer Computer Voice Processing System User Manual 19 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Other Extensions Calling an Outside Party Using an Account Code Account Code Entry Calling Other Extensions To call another extension Intercom Call PT SLT D
127. res Set at Your Extension Extension Feature Clear 94 cO 15 Common BVOGM 74 121 CONF 16 Conference 16 58 132 Confirmation Tones 165 Confirming Your Own Extension Number Self extension Number Confirmation 131 Connection Example 19 Control Features 114 Customised Buttons 16 Customising the Buttons 132 Customising Your PBX System Programming Customising Your Phone amp PBX 127 Customising Your Phone Personal Programming D Data Line Security Date amp Time Set Day 17 132 Dial Tones 161 Dialling a Preset Number by Going Off hook Hot Line 27 Direct Inward System Access DISA 41 Direct Message 75 138 128 92 154 123 Direct Station Selection DSS 16 132 DISA Security Code 512 142 DISA Security Code Digits 530 143 DISA gt Direct Inward System Access DISA 41 Display 12 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area 120 DND Override 37 156 DND Tone 164 DND gt Do Not Disturb DND 88 Do Not Disturb DND 88 152 DoorOpen 98 154 Doorphone Call 97 154 Doorphone Chime Patterns During a Conversation 48 E Easy Dialling 25 159 Index EFA gt External Feature Access EFA 99 Electronic Station Lockout gt Extension Lock Entering Characters 144 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL 119 Examples 13 Exclusive C
128. sation 2 way Record Forwarding Your Calls to a Voice Processing System Voice Mail Integration If you cannot answer calls you can set them to be forwarded to your mailbox in a Panasonic VPS that supports either Inband DTMF Integration e g KX TVP series VPS or APT Integration e g KX TVP50 series VPS If your telephone has a MESSAGE button or Message Ringer Lamp the corresponding button or lamp turns on and lets you know you have messages A single line telephone SLT user will hear dial tone 3 when going off hook if there are any messages in his or her mailbox To set cancel PT SLT FWD DND C Cancel 7 voice mal D _e CD mos gt D gt E TAER 2 Busy No Answer Off hook Press FWD DND Enter required number Dial voice mail or enter 71 extension number For Cancel go on hook directly after entering O mf T Enter On hook An SLT user can enter 0 instead of 100 User Manual 1 8 Using User supplied Equipment e If your PBX has a Panasonic VPS connected using Inband DTMF integration your PBX dd automatically sends a special signal to the Voice Mail port before connecting the caller To EE enable this feature it may be necessary to set the signal format required by your VPS before setting the Call Forwarding FWD destination to Voice Mail as follows Setting A only sends the extension number to the Voice Mail port To set or cancel enter 91 or 90 respectively
129. should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning 3 Do not use a telephone in the vicinity of a gas leak to report the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire as they may explode Dispose according to local regulations SAVE THESE INSTRUCTIONS User Manual KX TEM824CE and the KX TES824PD KX TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries C The KX TES824E the KX TES824NE the KX TES824GR the KX TES824CE Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact Panasonic Services Europe a Division of Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbergring 15 22
130. sion number this feature is not Jd available for the other party s phone This feature is only available if the called extension ae has set Call Waiting To set Call Waiting refer to 1 7 3 Receiving Call Waiting To answer a waiting call refer to 1 4 4 Answering Call Waiting 32 User Manual 1 2 Making Calls Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Leaving a Message Waiting Indication Message Ringer Lamp When the called extension is busy or does not answer L your call you can leave a notification so that the called V party may call you back a button light Calling Back a Caller Who Left an Indication When you receive a message waiting indication the MESSAGE Message for Another Extension button light or Message Ringer Lamp will light You can call back the caller simply by pressing the lit MESSAGE Message for Another Extension button Leaving a Message Waiting Indication To leave a message waiting indication When the called extension is busy or does not answer MESSAGE D ie aS Press MESSAGE On hook To leave cancel a message waiting indication PT SLT CI teave desired oO J N gt 7 0 es P extension no er y Off hook Enter 70 Enter 1 to leave Dial desired Enter On hook or 2 to cancel extension number An SLT user can enter 0 instead of User Manual 33 1 2 Making Calls To ca
131. ss number may be either 1 or 9 e Dialthe outside CO line group access number 8 and outside CO line group number User Manual 13 1 1 Before Operating a Telephone 14 Go off hook by doing any of the following Lift the handset e Press the SP PHONE button e Press the MONITOR button To start talking lift the handset O00000 o00000 OO0000 OOO000 gOO000 FP Press the Call button on the Doorphone Go on hook by doing any of the following e Hang up e Press the SP PHONE button e Press the MONITOR button q laa Press the Recall hookswitch briefly Talk desired no Enter the required number lt Example gt account code Enter the account code w You will hear a busy confirmation dial or ringback tone B Tone Busy Tone C Tone Confirmation Tone D Tone Dial Tone R B Tone Ringback Tone extension no Dial an extension number outside phone no Dial an outside telephone number Dial an extension number or outside telephone number User Manual 1 1 Before Operating a Telephone When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console you will be able to use some of the useful feature buttons described below These buttons simplify certain operations The illustrations below may differ from the actual buttons on your telephone Fixed Buttons co
132. ssword DISA security code depending on the security mode Ask your manager about the mode assigned to your PBX To call an extension From an Outside Telephone n No Security Mode Trunk Security Mode DISA D gt E a N phone no R B Tone amp DISA OGM or one short beep Off hook Dial DISA phone number desired extension no Dial desired extension number Supported destinations J R B Tone You can dial the preprogrammed AA number instead n All Security Mode 2 R B Tone amp DISA OGM or one short beep DISA Off hook Dial DISA Enter phone number desired extension no Dial desired extension number J One short beep D gt gt R B Tone You can dial the preprogrammed AA number instead gt DISA security code Enter DISA security code 4 10 digits gt gt User Manual 41 1 2 Making Calls To call an outside party From an Outside Telephone n No Security Mode gt DISA J outside y phone no R B Tone amp phone no E DISA OGM or one short beep Off hook Dial DISA Dial outside phone phone number number Seize an outside CO line before dialling the outside phone number n Trunk Security Mode All Security Mode N gt J gt gt gt z R B Tone amp DISA OGM Off hook Dial DISA or one short beep Enter Enter DISA security code phone number 4 10 digits One short beep phone no Dial outside phone number
133. talk with a person in the monitored room AUTO ANS MUTE D Press AUTO ANS MUTE or go off hook To cancel a monitor At the monitored telephone X gt CGO gt 0 gt Off hook Enter 735 Enter 0 Enter To stop a monitor temporarily while on hook At the monitored telephone AUTO ANS MOTE Press the AUTO ANS MUTE button to start room monitoring again Press AUTO ANS MUTE On hook o e 1 Enter 31 when Plan 2 or Plan 3 is selected as the numbering plan through system programming e 2 When using an optional 2 port doorphone card select 1 and or 3 not 1 and or 2 as the doorphone number e You can monitor using a PT with an AUTO ANS MUTE button or a single line telephone SLT with a MUTE button e The AUTO ANS MUTE button light shows the current status as follows Off Not set Flashing red Set Ready for monitoring 96 User Manual 1 8 Using User supplied Equipment 1 8 Using User supplied Equipment 1 8 1 Ifa Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call Opening a Door Door Open Calling to and from a Doorphone Doorphone Call You can talk to a person at the door through the doorphone The extensions that are permitted to be called when a visitor presses the Call button on a doorphone are determined through system programming To call from the doorphone Doorphone oo oo ogi oo oo oo gooo000 QO
134. times XX while on hook or by accessing personal programming For more details refer to 3 1 2 Changing Personal Settings Using Programming Mode Using a Navigator Key Volume Key depending on the type of your PT The Navigator Key can be used to control display contrast and volume or to search for items using the display Pressing the Navigator Key in the desired direction will change the contrast volume level or items displayed as shown below On PTs with a Volume Key this key can be used to adjust the volume as shown below Navigator Key Volume Key Up Up Level increases Level increases A Left Right VOL V Down Down Level decreases Level decreases Examples The displays and the illustrations shown throughout this manual as examples are of a telephone connected to the KX TES824 KX TEM824 Restrictions Features that have been restricted through system programming will not be available at your extension Icon Descriptions The following icons are used frequently throughout this manual PY This feature cannot be used with an D Seize an outside CO line by doing SLT o one of the following Press a CO button No SLT C9 Co oR outside number 9 0 See Programming for related i IS gramming CO tine Note programming if necessary group no Dial the automatic line access For New Zealand the automatic line acce
135. times consecutively the call will be disconnected automatically If you enter a DISA security code a second and third time dialling x is not necessary rime Customising Your System e 3 3 2 System Programming DISA Security Code 512 User Manual 43 1 3 Receiving Calls 1 3 Receiving Calls 1 3 1 Answering Calls 44 PT SLT When your telephone rings either the CO INTERCOM button or the Message Ringer Lamp flashes D gt bd Off hook Talk Select one of the following methods Lift the handset to receive the call on the preferred line Default Ringing line is selected Press the SP PHONE button Press the flashing CO or INTERCOM button directly You can receive a call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation n e Hands free Operation EE LF Customising Your Phone e 3 1 2 Changing Personal Settings Using Programming Mode Line Preference Incoming Select the method used to answer incoming calls Alternate Receiving Ring Voice Select the Calling method either ring or the other party s voice User Manual 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can set your proprietary telephone PT to answer incoming intercom calls without going off hook When an intercom call arrives you will hear the caller talking without the phone ring
136. tomising the Buttons Customised Button Function Single CO S CO Used to access a specified outside CO line for making or receiving calls Used to access an idle outside CO line in a specified outside CO line group Group CO G CO for making calls Incoming calls from outside CO lines in the assigned outside CO line group arrive at this button Used to access an idle outside CO line for making calls Incoming calls from Other CO O CO the assigned outside CO lines which are not assigned to S CO or G CO buttons arrive at this button Direct Station Selection DSS Used to call an extension with a one touch operation Used to call a preprogrammed party or access a feature with a one touch One touch Dialling operation Used to leave a message waiting indication call back the party who left the essage message waiting indication or play back voice messages Used to access messages except Built in Voice Message BV messages left for another extension or voice messages stored in another extension s Voice Processing System VPS mailbox Message for Another Extension FWD DND Call Forwarding Do Not Disturb Used to set the FWD or DND feature for the extension Used to store a telephone number while in a conversation with an outside Save party or while hearing a busy tone and then easily redial the number later Conference Used to establish a 3 party or 5 party conference
137. ually by entering 783 while in automatic mode the time service mode will not change automatically until you return to automatic mode by entering 780 However if day mode or night mode is set manually the mode will still change automatically as programmed e Itis not possible to cancel the current time service mode while in manual mode Instead enter the feature number corresponding to the time service mode you wish to set ieee Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Day button Night button or Lunch button 116 User Manual 2 1 Control Features 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call The operator or manager can remotely set or cancel the Timed Reminder feature for any extension pi No SLT To set SS gt COGIC gt aero gt GD Off hook Enter 764 Dial extension number Co Jam 1 one time gt gt howinimte gt gt gt Gem C2 pay Enter hour 01 12 Ent for AM and minute 00 59 tero PM Enter 1 for one time Enter On hook or 2 for daily To cancel N gt eI Off hook extension no Enter 764 Dial extension number gt o gt D D T C Tone y Enter 762 Enter On hook User Manual 117 2 1 Control Features To confirm Display PT S gt DO gt e gt D Off hook Enter 764 Dial extension Enter number gt Tear g SS Enter
138. when you cannot answer them e You can leave a voice message in the personal message area of another extension even if the extension has not been set to forward incoming calls to its personal message area or even if no personal BV OGM has been recorded Direct Message When a caller leaves a voice message using the Direct Message feature the voice message is automatically linked to the caller information including the extension number and name if stored in the Incoming Call Log e You can access the personal common message area from an outside telephone by using a preprogrammed voice message access code The code to enter differs depending on whether you are calling directly to an extension that is forwarded to the extension s message area or to the common message area or you are calling with DISA Call Log When viewing caller information you can see whether the caller left a voice message For more details refer to 1 9 1 Calling with the Incoming Call Log Notes e f you set the Voice Mail Integration feature the BV feature will not function e When another extension user is recording or erasing a personal common BV OGM you cannot perform any operations using the BV feature When another extension user or an outside caller is performing operations other than those mentioned above you may not be able to use the BV feature In this case wait a few minutes and try again Recording Playing or Erasing Personal BV Outgoing
139. while on hook To stop the button from flashing go off 9 hook and enter 716 ZS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb button Message button Message for Another Extension button Voice Mail VM Transfer button or Direct Station Selection DSS button Screening Calls Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call and choose whether to answer or not There are 2 methods available Default Hands free mode Hands free mode No SLT You can monitor the message automatically live through the telephone speaker Private mode You will hear the following alert tone while the caller is leaving a message 1s Before operating e Create a Live Call Screening LCS button e Select the mode either Hands free or Private e Set the LCS password e Set the LCS feature To set cancel the LCS password LCS LCS gt patos JS D password Off hook Enter 77 Enter LCS password 3 digits 2 times to set or one time to cancel gt gt fo C Tone y Enter On hook 102 User Manual To set LCS While on hook D Live Call gt LCS password Screening Press Live Call Enter LCS password Screening To cancel LCS While on hook D Live Call Screening Press red Live Call Screening 1 8 Using User supplied Equipment User Manual 103

KX-TES824 Model KX-TEM824 User Manual

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